Working: The role offers flexible working but does require engineers on site for 4-5 days per week and is on a secure site where SC clearance is needed. . We have a great opportunity for an Electronics Test Engineer to join the Manufacturing team at one of our major defence clients. . The Manufacturing Test Engineer will be providing technical support to the manufacturing test capability, to ensure programme targets are met to agreed time, cost and quality requirements. . The Manufacturing Test Engineer will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to experienced engineers, all striving to deliver technical excellence across a number of different projects in development and production. - Main Responsibilities; Providing Test Engineering support during Design / Development phases from initial concept through to Production Readiness Review and release to Operations. Supporting Test Facility introduction and ensuring that appropriate configuration control of equipment and facilities is in place prior to use, including generating supporting test specifications and operator instructions. Supporting testing of electrical/electronic sub-assemblies and circuit cards, with diagnosis of production test failures down to component level. Working closely with Operations, the design teams and other stakeholders to overcome any technical challenges. Always aiming to deliver in line with all programme and quality requirements, whilst maintaining Test Engineering functional governance and pursuing continuous improvement. - Skill and Experience; Minimum HNC level of qualification or equivalent in a relevant subject (HND/Degree preferred) plus experience in digital and analogue electronics manufacture and test. A good understanding of electrical/electronic measurement and test principles and test equipment, as well as fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Experience of using both manual and automated test equipment, preferably in a defence organisation or similar manufacturing environment. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Proven analytical and problem solving skills, with strong attention to detail. - Desirable Experience; Experience in the Defence or safety regulated environment would be advantageous Experience in the Naval / Maritime domain would be advantageous. - Even If you feel like you don't meet every qualification, we encourage you to reach out an apply. - Company Benefits; Bonus : Up to 2,500 (based on performance). Up to 21% (based on performance) Pension : Up to 14% total contribution. Parental Leave : Enhanced parental, maternity, and shared parental leave. Flexi Leave : Up to 15 additional days. Facilities : On-site perks like subsidised meals and free parking. Training and Development : Excellent opportunities for career progression and skill development Company Details; The company are a multi-national group, being No 1 in Europe for what they do! With a number of awards and recognitions, with great career progression and opportunities across the business! It's no wonder, they have been among the winners of the annual Glassdoor Employees' Choice Awards, 2022, and most recently receiving three accreditation gold standard awards with Investors in People! "Interesting work. Good work-life balance. Employees made to feel valued." Software Engineer, 5 Dec 2022. Glassdoor review. "Promotes and believes in a good work/life balance interesting work on most programmes Encourages internal mobility. Offers good development/training opportunities" Principal Systems Engineer, 19 Dec 2022. Glassdoor review. True advocates of ED&I as an Equal Opportunity Employer! With over 10 Networking groups and communities across the business advocating Equity, Diversity and Inclusion. Enhanced parental leave: Offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments.
12/03/2026
Full time
Working: The role offers flexible working but does require engineers on site for 4-5 days per week and is on a secure site where SC clearance is needed. . We have a great opportunity for an Electronics Test Engineer to join the Manufacturing team at one of our major defence clients. . The Manufacturing Test Engineer will be providing technical support to the manufacturing test capability, to ensure programme targets are met to agreed time, cost and quality requirements. . The Manufacturing Test Engineer will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to experienced engineers, all striving to deliver technical excellence across a number of different projects in development and production. - Main Responsibilities; Providing Test Engineering support during Design / Development phases from initial concept through to Production Readiness Review and release to Operations. Supporting Test Facility introduction and ensuring that appropriate configuration control of equipment and facilities is in place prior to use, including generating supporting test specifications and operator instructions. Supporting testing of electrical/electronic sub-assemblies and circuit cards, with diagnosis of production test failures down to component level. Working closely with Operations, the design teams and other stakeholders to overcome any technical challenges. Always aiming to deliver in line with all programme and quality requirements, whilst maintaining Test Engineering functional governance and pursuing continuous improvement. - Skill and Experience; Minimum HNC level of qualification or equivalent in a relevant subject (HND/Degree preferred) plus experience in digital and analogue electronics manufacture and test. A good understanding of electrical/electronic measurement and test principles and test equipment, as well as fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Experience of using both manual and automated test equipment, preferably in a defence organisation or similar manufacturing environment. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Proven analytical and problem solving skills, with strong attention to detail. - Desirable Experience; Experience in the Defence or safety regulated environment would be advantageous Experience in the Naval / Maritime domain would be advantageous. - Even If you feel like you don't meet every qualification, we encourage you to reach out an apply. - Company Benefits; Bonus : Up to 2,500 (based on performance). Up to 21% (based on performance) Pension : Up to 14% total contribution. Parental Leave : Enhanced parental, maternity, and shared parental leave. Flexi Leave : Up to 15 additional days. Facilities : On-site perks like subsidised meals and free parking. Training and Development : Excellent opportunities for career progression and skill development Company Details; The company are a multi-national group, being No 1 in Europe for what they do! With a number of awards and recognitions, with great career progression and opportunities across the business! It's no wonder, they have been among the winners of the annual Glassdoor Employees' Choice Awards, 2022, and most recently receiving three accreditation gold standard awards with Investors in People! "Interesting work. Good work-life balance. Employees made to feel valued." Software Engineer, 5 Dec 2022. Glassdoor review. "Promotes and believes in a good work/life balance interesting work on most programmes Encourages internal mobility. Offers good development/training opportunities" Principal Systems Engineer, 19 Dec 2022. Glassdoor review. True advocates of ED&I as an Equal Opportunity Employer! With over 10 Networking groups and communities across the business advocating Equity, Diversity and Inclusion. Enhanced parental leave: Offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments.
Role - Electrical Controls & Automation Engineer Location - Leeds, Wes Yorkshire Salary - £59k + up to 10% annual bonus subject to performance Hours of work Monday to Thursday 8-5pm & every Fridays 4pm finish Other benefits 5% employer pension + x4 death in service + private health care + 35days annual leave The Client - Market leader in Manufacturing through Process engineering, multi-million-pound turnover business, with significant multi-million-pound CAPEX and related automation investment. The Role of the Electrical Controls & Automation Engineer: Due to significant investment and automation activities on a large, world-class manufacturing site, my client are in search for a PLC-biased Electrical Controls & automation Engineer to be based at the Leeds site as the first line automation support. The electrical and controls automation engineer will be utilising their expertise in PLC programming, SCADA systems, and maintenance to optimize manufacturing processes, all whilst be hands on to provide emergency maintenance support as and when required. You will lead process improvements by collaborating with cross-functional teams to implement innovative solutions and enhance plant performance. Key Responsibilities of Electrical Controls & Automation Engineer: Work with Programmable systems including HMI, SCADA, Servo Drives, IX developer Develop and implement projects to drive improvement in manufacturing availability New installations, including the programming of software Work with management team to contribute to key improvement projects Proactive in detecting, reporting, diagnosing and predicting potential or existing software and electronic issues on all equipment Diagnose and troubleshoot complex machine faults to reduce downtime Requirements & Qualifications Electrical Controls Engineer Hold a NVQ Level 3 or Apprenticeship in Electrical Engineering Strong background in PLC systems and HMI software Automation/controls apprentice trained post minimum 5 years experieince within a process FMCG environment Experience in fault finding on industrial communication networks Experience with design and modifications of systems Ability to implement programmes and modify on a range of PLC/SCADA systems What s on offer - Electrical Controls & Automation Engineer: Upto 10% company bonus Competitive salary of £59k Days based position perfect if you are looking to move away from shifts 35days annual leave Candidates who are currently a PLC Engineer, PLC programmer, Electrical Engineer, Controls Technician, Controls Automation Engineer, may be suitable for this position. ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
12/03/2026
Full time
Role - Electrical Controls & Automation Engineer Location - Leeds, Wes Yorkshire Salary - £59k + up to 10% annual bonus subject to performance Hours of work Monday to Thursday 8-5pm & every Fridays 4pm finish Other benefits 5% employer pension + x4 death in service + private health care + 35days annual leave The Client - Market leader in Manufacturing through Process engineering, multi-million-pound turnover business, with significant multi-million-pound CAPEX and related automation investment. The Role of the Electrical Controls & Automation Engineer: Due to significant investment and automation activities on a large, world-class manufacturing site, my client are in search for a PLC-biased Electrical Controls & automation Engineer to be based at the Leeds site as the first line automation support. The electrical and controls automation engineer will be utilising their expertise in PLC programming, SCADA systems, and maintenance to optimize manufacturing processes, all whilst be hands on to provide emergency maintenance support as and when required. You will lead process improvements by collaborating with cross-functional teams to implement innovative solutions and enhance plant performance. Key Responsibilities of Electrical Controls & Automation Engineer: Work with Programmable systems including HMI, SCADA, Servo Drives, IX developer Develop and implement projects to drive improvement in manufacturing availability New installations, including the programming of software Work with management team to contribute to key improvement projects Proactive in detecting, reporting, diagnosing and predicting potential or existing software and electronic issues on all equipment Diagnose and troubleshoot complex machine faults to reduce downtime Requirements & Qualifications Electrical Controls Engineer Hold a NVQ Level 3 or Apprenticeship in Electrical Engineering Strong background in PLC systems and HMI software Automation/controls apprentice trained post minimum 5 years experieince within a process FMCG environment Experience in fault finding on industrial communication networks Experience with design and modifications of systems Ability to implement programmes and modify on a range of PLC/SCADA systems What s on offer - Electrical Controls & Automation Engineer: Upto 10% company bonus Competitive salary of £59k Days based position perfect if you are looking to move away from shifts 35days annual leave Candidates who are currently a PLC Engineer, PLC programmer, Electrical Engineer, Controls Technician, Controls Automation Engineer, may be suitable for this position. ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Job Role: Business Development Executive - Apprenticeships (Health & Social Care) Location: Hybrid (Hooton office attendance once per month / once per week if NW based) Salary: £30,000 - £34,000 per annum Car Allowance: £4,500 per year Contract: Full time, Permanent Travel: National travel required (employer visits, events, with mileage/overnight stays covered) Role Overview We are seeking an ambitious and results driven Business Development Executive to support the growth of apprenticeship provision within the Adult and Child Health & Social Care sectors . This role focuses on generating new employer partnerships, promoting apprenticeship pathways, and driving monthly learner start targets. You will work closely with operational and delivery teams to ensure employers receive a seamless, high quality service from initial engagement through to learner enrolment. This is an excellent opportunity for a motivated professional with experience in apprenticeships, training, or employer engagement who thrives in a target driven environment and enjoys building long lasting partnerships. Key Responsibilities New Business Development Identify, engage, and convert new apprenticeship opportunities across Health & Social Care, Childcare and related sectors. Conduct outreach via calls, meetings, employer visits, online presentations, events, and networking. Promote the benefits and ROI of adult and child care apprenticeships to employers of all sizes. Manage a live sales pipeline and work to agreed KPIs and monthly start targets ( 10 per month as baseline ). Deliver persuasive presentations to employer audiences, both virtually and face to face. Employer Relationship Management Build and maintain strong relationships with employers, ensuring they understand funding changes, apprenticeship standards, and learner progress. Act as the first point of contact for new and existing employer enquiries. Provide clear guidance on apprenticeship processes, incentives, onboarding steps, and workforce development solutions. Cross Team Collaboration Work closely with administration, trainers, assessors, and quality teams to ensure smooth onboarding and exceptional service delivery. Support marketing activities with content contributions, employer stories, and social media insights. Attend exhibitions, careers events, fairs, and networking opportunities to raise brand awareness and generate leads. Reporting, Quality & Continuous Improvement Maintain accurate CRM records, employer data, and pipeline reports. Gather employer feedback and identify opportunities for continuous improvement. Support bid activity and tender submissions for new income streams. Participate in quality reviews and external inspections where required. Essential Experience & Skills Strong experience in new business development or lead generation , ideally in apprenticeships or training. Confident and persuasive communicator with excellent presentation skills. Proven ability to build rapport with employers and influence decision makers. Understanding of the Health & Social Care sector (adult and/or child). Ability to manage a sales pipeline and work towards KPIs and revenue targets. Strong organisational skills with the ability to plan travel, manage priorities, and work autonomously. Confident using CRM systems, MS Office, and digital platforms. Desirable Experience in apprenticeship employer engagement (levy/non levy). Understanding of ESFA funding rules, apprenticeship standards, and Ofsted expectations. Knowledge of skills shortages and workforce development challenges within Health & Social Care. Benefits £4,500 annual car allowance Bonus scheme for exceeding monthly apprenticeship start targets Hybrid working model (monthly Hooton office; weekly if NW based) Overnight accommodation for national travel Career progression and development opportunities Supportive leadership team and collaborative work culture Interview Requirement Shortlisted candidates will complete a 15 minute presentation during interview: Topic: "The benefits of apprenticeships in adult and child care presented as if to a potential employer." (I can create a full presentation script and slide deck for you if needed.) How to Apply For more information or to apply, please contact: Tiff Bennett - (phone number removed) Tbennett removed)
06/03/2026
Full time
Job Role: Business Development Executive - Apprenticeships (Health & Social Care) Location: Hybrid (Hooton office attendance once per month / once per week if NW based) Salary: £30,000 - £34,000 per annum Car Allowance: £4,500 per year Contract: Full time, Permanent Travel: National travel required (employer visits, events, with mileage/overnight stays covered) Role Overview We are seeking an ambitious and results driven Business Development Executive to support the growth of apprenticeship provision within the Adult and Child Health & Social Care sectors . This role focuses on generating new employer partnerships, promoting apprenticeship pathways, and driving monthly learner start targets. You will work closely with operational and delivery teams to ensure employers receive a seamless, high quality service from initial engagement through to learner enrolment. This is an excellent opportunity for a motivated professional with experience in apprenticeships, training, or employer engagement who thrives in a target driven environment and enjoys building long lasting partnerships. Key Responsibilities New Business Development Identify, engage, and convert new apprenticeship opportunities across Health & Social Care, Childcare and related sectors. Conduct outreach via calls, meetings, employer visits, online presentations, events, and networking. Promote the benefits and ROI of adult and child care apprenticeships to employers of all sizes. Manage a live sales pipeline and work to agreed KPIs and monthly start targets ( 10 per month as baseline ). Deliver persuasive presentations to employer audiences, both virtually and face to face. Employer Relationship Management Build and maintain strong relationships with employers, ensuring they understand funding changes, apprenticeship standards, and learner progress. Act as the first point of contact for new and existing employer enquiries. Provide clear guidance on apprenticeship processes, incentives, onboarding steps, and workforce development solutions. Cross Team Collaboration Work closely with administration, trainers, assessors, and quality teams to ensure smooth onboarding and exceptional service delivery. Support marketing activities with content contributions, employer stories, and social media insights. Attend exhibitions, careers events, fairs, and networking opportunities to raise brand awareness and generate leads. Reporting, Quality & Continuous Improvement Maintain accurate CRM records, employer data, and pipeline reports. Gather employer feedback and identify opportunities for continuous improvement. Support bid activity and tender submissions for new income streams. Participate in quality reviews and external inspections where required. Essential Experience & Skills Strong experience in new business development or lead generation , ideally in apprenticeships or training. Confident and persuasive communicator with excellent presentation skills. Proven ability to build rapport with employers and influence decision makers. Understanding of the Health & Social Care sector (adult and/or child). Ability to manage a sales pipeline and work towards KPIs and revenue targets. Strong organisational skills with the ability to plan travel, manage priorities, and work autonomously. Confident using CRM systems, MS Office, and digital platforms. Desirable Experience in apprenticeship employer engagement (levy/non levy). Understanding of ESFA funding rules, apprenticeship standards, and Ofsted expectations. Knowledge of skills shortages and workforce development challenges within Health & Social Care. Benefits £4,500 annual car allowance Bonus scheme for exceeding monthly apprenticeship start targets Hybrid working model (monthly Hooton office; weekly if NW based) Overnight accommodation for national travel Career progression and development opportunities Supportive leadership team and collaborative work culture Interview Requirement Shortlisted candidates will complete a 15 minute presentation during interview: Topic: "The benefits of apprenticeships in adult and child care presented as if to a potential employer." (I can create a full presentation script and slide deck for you if needed.) How to Apply For more information or to apply, please contact: Tiff Bennett - (phone number removed) Tbennett removed)
Join MBDA UK Ltd as a Senior Test Engineer and become an integral part of our Manufacturing team. This role presents an outstanding chance to contribute to the testing of our products. By joining us, you will have the opportunity to play a crucial role in upholding the highest standards of quality and reliability for our products. Salary: Circa £45,000 dependent on experience Dynamic (hybrid) working: 4-5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities The opportunity: This opportunity is for a Test Engineer to join the Manufacturing team supporting test and diagnostics of electrical/electronic sub-systems and circuit cards during all phases of the product lifecycle. You will be providing technical support to the manufacturing test capability, to ensure programme targets are met to agreed time, cost and quality requirements. Providing Test Engineering support during Design / Development phases from initial concept through to Production Readiness Review and release to Operations. Supporting Test Facility introduction and ensuring that appropriate configuration control of equipment and facilities is in place prior to use, including generating supporting test specifications and operator instructions. Supporting testing of electrical/electronic sub-assemblies and circuit cards, with diagnosis of production test failures down to component level. Working closely with Operations, the design teams and other stakeholders to overcome any technical challenges. Always aiming to deliver in line with all programme and quality requirements, whilst maintaining Test Engineering functional governance and pursuing continuous improvement. You will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to experienced engineers, all striving to deliver technical excellence across a number of different missile systems in development and production. What we're looking for from you: Minimum HNC level of qualification or equivalent in a relevant subject (HND/Degree preferred) plus experience in digital and analogue electronics manufacture and test. A good understanding of electrical/electronic measurement and test principles and test equipment, as well as fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Experience of using both manual and automated test equipment, preferably in a defence organisation or similar manufacturing environment. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Proven analytical and problem solving skills, with strong attention to detail. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
05/03/2026
Full time
Join MBDA UK Ltd as a Senior Test Engineer and become an integral part of our Manufacturing team. This role presents an outstanding chance to contribute to the testing of our products. By joining us, you will have the opportunity to play a crucial role in upholding the highest standards of quality and reliability for our products. Salary: Circa £45,000 dependent on experience Dynamic (hybrid) working: 4-5 days per week on-site due to workload classification Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. Facilities: Fantastic site facilities including subsidised meals, free car parking and much more Training and Development: Excellent career progression, training and career development opportunities The opportunity: This opportunity is for a Test Engineer to join the Manufacturing team supporting test and diagnostics of electrical/electronic sub-systems and circuit cards during all phases of the product lifecycle. You will be providing technical support to the manufacturing test capability, to ensure programme targets are met to agreed time, cost and quality requirements. Providing Test Engineering support during Design / Development phases from initial concept through to Production Readiness Review and release to Operations. Supporting Test Facility introduction and ensuring that appropriate configuration control of equipment and facilities is in place prior to use, including generating supporting test specifications and operator instructions. Supporting testing of electrical/electronic sub-assemblies and circuit cards, with diagnosis of production test failures down to component level. Working closely with Operations, the design teams and other stakeholders to overcome any technical challenges. Always aiming to deliver in line with all programme and quality requirements, whilst maintaining Test Engineering functional governance and pursuing continuous improvement. You will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to experienced engineers, all striving to deliver technical excellence across a number of different missile systems in development and production. What we're looking for from you: Minimum HNC level of qualification or equivalent in a relevant subject (HND/Degree preferred) plus experience in digital and analogue electronics manufacture and test. A good understanding of electrical/electronic measurement and test principles and test equipment, as well as fault diagnosis techniques for electronic/electro-mechanical sub-assemblies. Experience of using both manual and automated test equipment, preferably in a defence organisation or similar manufacturing environment. Familiar with enterprise resource planning and manufacturing execution system programs (e.g. SAP, MES) for recording test activities and generating non-conformance reports and concessions. The ability to plan and organise own work in order to ensure multiple tasks can be prioritised and delivered against Project objectives. Good verbal and written communication skills, including generation of test specifications, operator instructions and technical reports based on higher-level requirements. Proven analytical and problem solving skills, with strong attention to detail. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
An exciting opportunity for an experienced Manufacturing Test Engineer to join our Circuit card assembly Engineering team. This is a fast-paced but friendly and inclusive Manufacturing environment that will challenge you Salary: Circa £45,500 depending on experience Dynamic (hybrid) working: 4 or 5 days per week on-site due to workload classification Security Clearance: British National Only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As part of our continued growth, we are looking for a highly skilled and methodical Electronics Manufacturing Test Engineer to join our Circuit Card Assembly team. In this critical role, you will specialise in diagnosing faults on PCB assemblies down to component level. Your expertise will be crucial in accurately identifying root causes of failure, providing technical reports and supporting the implementation of corrective actions, which in turn will be utilised to improve production yield and ensure programme targets are achieved. You will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to time served experienced engineers, all striving to deliver technical excellence across a number of different missile systems in development and production. Key Responsibilities: Technical Root Cause Analysis:Performing fault diagnosis down to component level on analogue and digital PCB assemblies using a wide range of both automated and manual test equipment including oscilloscopes, multi-meters, signal generators, etc. Test Specification/Instruction Generation:Supporting the introduction of new test facilities by generating test specifications, operator instructions, and maintaining appropriate configuration control. Cross-Functional Collaboration:Serving as a key point of contact, collaborating closely with Manufacturing, Quality, Process, Design Engineers, and other stakeholders to overcome technical challenges and drive product improvements. Design & Development Support:Providing crucial Test Engineering input during the design and development phases, from initial concept through to Production Readiness Reviews. What we're looking for from you: Formal technical Engineering/Craft Apprenticeship to NVQ Level 3/TR23/TR21 AND Formal further education certificate to Level 4 (HNC or equivalent in a relevant subject) OR BEng/BSc in relevant Engineering/Technical Degree Expertise in Electronics Test & Diagnosis:A strong theoretical and practical understanding of electrical/electronic measurement and test principles, test equipment and fault diagnosis techniques for electronic sub-assemblies and PCBs. Engineering Documentation Experience: An ability to interpret detailed schematics, drawings and test related documentation. Test Equipment Experience:Hands-on experience using both manual and automated test equipment, preferably within a defence or similar high-reliability manufacturing environment. Manufacturing Systems Proficiency:Familiarity with enterprise resource planning, manufacturing execution and version control system tools (e.g., SAP, MES, PLM) for logging test activities and generating non-conformance quality reports. Desirable Experience working with RF-based circuitry would be preferable, but is not mandatory. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
05/03/2026
Full time
An exciting opportunity for an experienced Manufacturing Test Engineer to join our Circuit card assembly Engineering team. This is a fast-paced but friendly and inclusive Manufacturing environment that will challenge you Salary: Circa £45,500 depending on experience Dynamic (hybrid) working: 4 or 5 days per week on-site due to workload classification Security Clearance: British National Only. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company bonus: Up to £2,500 (based on company performance and will vary year to year) Pension: maximum total (employer and employee) contribution of up to 14% Overtime: opportunity for paid overtime Flexi Leave: Up to 15 additional days Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: As part of our continued growth, we are looking for a highly skilled and methodical Electronics Manufacturing Test Engineer to join our Circuit Card Assembly team. In this critical role, you will specialise in diagnosing faults on PCB assemblies down to component level. Your expertise will be crucial in accurately identifying root causes of failure, providing technical reports and supporting the implementation of corrective actions, which in turn will be utilised to improve production yield and ensure programme targets are achieved. You will be working with a small team of dedicated engineers in a fast-paced but friendly and inclusive manufacturing environment. The team has a great mix of people, ranging from apprentices and graduates through to time served experienced engineers, all striving to deliver technical excellence across a number of different missile systems in development and production. Key Responsibilities: Technical Root Cause Analysis:Performing fault diagnosis down to component level on analogue and digital PCB assemblies using a wide range of both automated and manual test equipment including oscilloscopes, multi-meters, signal generators, etc. Test Specification/Instruction Generation:Supporting the introduction of new test facilities by generating test specifications, operator instructions, and maintaining appropriate configuration control. Cross-Functional Collaboration:Serving as a key point of contact, collaborating closely with Manufacturing, Quality, Process, Design Engineers, and other stakeholders to overcome technical challenges and drive product improvements. Design & Development Support:Providing crucial Test Engineering input during the design and development phases, from initial concept through to Production Readiness Reviews. What we're looking for from you: Formal technical Engineering/Craft Apprenticeship to NVQ Level 3/TR23/TR21 AND Formal further education certificate to Level 4 (HNC or equivalent in a relevant subject) OR BEng/BSc in relevant Engineering/Technical Degree Expertise in Electronics Test & Diagnosis:A strong theoretical and practical understanding of electrical/electronic measurement and test principles, test equipment and fault diagnosis techniques for electronic sub-assemblies and PCBs. Engineering Documentation Experience: An ability to interpret detailed schematics, drawings and test related documentation. Test Equipment Experience:Hands-on experience using both manual and automated test equipment, preferably within a defence or similar high-reliability manufacturing environment. Manufacturing Systems Proficiency:Familiarity with enterprise resource planning, manufacturing execution and version control system tools (e.g., SAP, MES, PLM) for logging test activities and generating non-conformance quality reports. Desirable Experience working with RF-based circuitry would be preferable, but is not mandatory. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
IT Support Engineer (Education) Our long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring IT Support Engineer Engineer, ideally with Education or Schools experience to provide 1st and 2nd line suport across a broad ranges od devices including Microsoft 365, Networking (LAN/WAN, VPNSs, Routing, Switching) and basic Server troubleshooting. Our client is offering a basic salary of 33,000 + benefits to be onsite five days per week across located in Ramsgate. Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career. Core responsibilities: Resolve escalated technical issues across infrastructure, cloud, networking, and applications Diagnose, troubleshoot, and implement configuration changes across customer environments Manage incidents in line with SLAs, KPIs, and best practice Communicate clearly with customers, managing expectations and providing updates Maintain accurate ticketing, documentation, and knowledge base articles Identify recurring issues and contribute to service and process improvements Support projects alongside senior engineers and solutions teams Participate in disaster recovery, business continuity, and security activities Work with vendors and third parties on escalations and advanced fixes Key technical experience: Experience working in a school environment with understanding of safeguarding & data protection within education. Significant knowledge of Microsoft operating systems, virtualisation, networking, hardware, & common school technologies Proven track record of diagnosing and resolving complex technical issues in a live environment Experience supporting and mentoring junior engineers/apprentices Strong understanding of ITIL principles and service management best practices IT Support Engineer (Education)
25/02/2026
Full time
IT Support Engineer (Education) Our long-standing client, who provides IT consultancy services to a variety of industries across the UK is hiring IT Support Engineer Engineer, ideally with Education or Schools experience to provide 1st and 2nd line suport across a broad ranges od devices including Microsoft 365, Networking (LAN/WAN, VPNSs, Routing, Switching) and basic Server troubleshooting. Our client is offering a basic salary of 33,000 + benefits to be onsite five days per week across located in Ramsgate. Our client offers fantastic training and an access to the latest training & certifications within their field to you can continue to grow & develop your career. Core responsibilities: Resolve escalated technical issues across infrastructure, cloud, networking, and applications Diagnose, troubleshoot, and implement configuration changes across customer environments Manage incidents in line with SLAs, KPIs, and best practice Communicate clearly with customers, managing expectations and providing updates Maintain accurate ticketing, documentation, and knowledge base articles Identify recurring issues and contribute to service and process improvements Support projects alongside senior engineers and solutions teams Participate in disaster recovery, business continuity, and security activities Work with vendors and third parties on escalations and advanced fixes Key technical experience: Experience working in a school environment with understanding of safeguarding & data protection within education. Significant knowledge of Microsoft operating systems, virtualisation, networking, hardware, & common school technologies Proven track record of diagnosing and resolving complex technical issues in a live environment Experience supporting and mentoring junior engineers/apprentices Strong understanding of ITIL principles and service management best practices IT Support Engineer (Education)
Job Title: Service Desk Consultant 2nd Line (Infrastructure) Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Why should I work for TSG? Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes Our open and honest culture where feedback is taken on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA Ensure communication with the customer is regular with regards to their incident/change request Diagnose and resolve incidents using TSGs remote access tools and verbal instructions Update TSGs ticketing system and technical information repository with detailed notes Liaise with partners and third parties to aid in the resolution of incidents Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills Proficient understanding of firewalls, anti-virus, and other security technologies Hands-on experience with Microsoft Exchange and Office 365 Strong relationship-building skills with the wider business In-depth understanding of firewall technologies Experience with cloud-based backup solutions Good understanding of on-premises backup technologies Knowledge of hosted telephony Familiarity with routing and switching Experience with enterprise anti-virus software, such as Sophos Significant experience supporting hybrid or cloud infrastructure Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Candidates with the experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, will also be considered for this role.
17/02/2026
Full time
Job Title: Service Desk Consultant 2nd Line (Infrastructure) Location: Glasgow (hybrid working - 3 days in the office, 2 remote) Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Why should I work for TSG? Employee ownership - as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes Our open and honest culture where feedback is taken on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA Ensure communication with the customer is regular with regards to their incident/change request Diagnose and resolve incidents using TSGs remote access tools and verbal instructions Update TSGs ticketing system and technical information repository with detailed notes Liaise with partners and third parties to aid in the resolution of incidents Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills Proficient understanding of firewalls, anti-virus, and other security technologies Hands-on experience with Microsoft Exchange and Office 365 Strong relationship-building skills with the wider business In-depth understanding of firewall technologies Experience with cloud-based backup solutions Good understanding of on-premises backup technologies Knowledge of hosted telephony Familiarity with routing and switching Experience with enterprise anti-virus software, such as Sophos Significant experience supporting hybrid or cloud infrastructure Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Candidates with the experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, will also be considered for this role.
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
07/10/2025
Full time
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
07/10/2025
Full time
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
07/10/2025
Full time
JOB TITLE: Global Corporate Relations Lead REPORTS TO TITLE: Global Head of Employment & Corporate Relations BUSINESS FUNCTION/ SUB-FUNCTION: GEDU Group CEO Office CONTRACT TYPE: Permanent ABOUT GEDU GEDU (Global Education) is on a mission to transform lives through education and expand access to learning worldwide. With operations in 15 countries-including the US, UK, UAE, Australia, and across Europe-we offer a diverse portfolio of educational opportunities, from PhDs and apprenticeships to language schools and business education. Our global network supports over 75,000 students across a wide range of disciplines/ sectors (Tech, Financial Services, Hospitality/ Tourism etc). We are committed to delivering exceptional student experiences and employment outcomes, ensuring that education leads to real-world impact and return on investment. Explore our brands: • GEDU Global • Global Banking School • GBS Dubai • GEDU Services • ICN Artem • Schiller International University • EMA Education • MLA College • APAC Australia • English Path • Global U About the Global Employment & Corporate Relations Team As GEDU continues its global expansion, we are building a dynamic Global Employment & Corporate Relations team to lead our "global strategy with local roots." This team will drive employment innovation across our all institutions, focusing on: • Global Strategy Development: Create and implement a global employment framework for diverse educational needs. • Partnership Building: Establish strategic collaborations with employers, industry partners and professional networks. • Curriculum Integration: Work with academic leaders to incorporate employment skills into programmes globally. • Program Oversight: Ensure the delivery of consistent employment initiatives worldwide. • Career Services Leadership: Guide teams in providing career counselling, internships, and graduate jobs for our students. • Alumni Engagement: Develop programmes to enhance alumni career growth, job opportunities and mentorship. • Market Analysis: Monitor global employment trends to refine employment strategies. • Performance Monitoring: Define and track KPIs to measure employment initiatives' effectiveness. • Innovation and Technology: Utilize innovative tools to improve career development processes. ROLE PURPOSE Global Corporate Relations Lead will play a strategic role to build and manage GEDU's global employer ecosystem. You will lead the development of strategic global partnerships with employers, professional bodies, and industry networks to co-create impactful career pathways, experiential learning opportunities, and curriculum enhancements. You will ensure employer voice is embedded across GEDU's employment strategy, from programme design to delivery, and foster long-term relationships that drive student outcomes and institutional reputation. In conjunction with the Global Head of Employment and Corporate Relations you will design and deliver a global scalable employer partnerships and industry relations strategy (focusing on targeted outreach, value proposition, partnership tiers, events and networking, programme co-design and alumni network). ROLE & RESPONSIBILITIES 1. Employer Partnership Development • Establish and manage strategic employer partnerships across target sectors and regions (e.g. tech, finance, healthcare). • Develop strategic engagement plans/ toolkits to engage with and attract key employers, industry bodies and other partners. • Build and maintain a centralised CRM of employer contacts and engagement history. 2. Co-Creation & Programme Innovation and Driving Commercial Growth • Co-create programmes with employers, including apprenticeships, certifications and experiential learning modules. • Collaborate with academic teams to embed employer input into curriculum design. • Lead the development of employer-led bootcamps, guest lectures, and live projects. • Deliver custom B2B training through existing GEDU programmes and apprenticeships as well as bespoke executive education solutions. 3. Industry Advisory Boards • Establish and manage global industry advisory boards. • Facilitate regular engagement to gather insights and feedback on market trends, skills gaps and programme relevance. • Ensure advisory board input informs strategic decisions and curriculum updates. • Create global toolkits to support local teams' activities and share best practice. 4. Events & Engagement • Manage global employer participation in career fairs, networking events, and panel discussions. • Develop a global calendar of key employer engagement activities. • Ensure consistent branding and experience across all GEDU campuses. 5. Alumni Programme • Design and lead the best-in-class global alumni strategy, programme and initiatives that create opportunities for mentoring, networking, and job placements across student and graduate communities. 6.Collaboration & Integration • Work closely with the Global Student Employment Journey Lead to ensure employer data and insights are integrated across systems and touchpoints. • Partner with local/ brand teams to support regional employer engagement and relationship management. ESSENTIAL SKILLS & EXPERIENCE • Relevant experience e.g. partnership, recruitment agency, corporate (early careers recruiting and programmes) and student employment experience. • Proven experience of corporate partnerships and professional networks. A network of existing employer contacts and experience in engaging alumni communities. • Employer Engagement Strategy: Ability to build and manage strategic employer partnerships across sectors and geographies. • Programme Co-Creation: Experience in designing employer-led initiatives, including apprenticeships, certifications, and experiential learning. • Industry Insight & Advisory Leadership: Skilled in facilitating advisory boards and translating industry feedback into actionable programme enhancements. • Event & Relationship Management: Strong background in creating and coordinating employer events and maintaining long-term relationships. • Cross-Functional Collaboration: Ability to work across academic, operational, and regional teams to align employer engagement with institutional goals. • Innovation & Responsiveness: Capacity to respond to evolving job market trends and employer needs with agile, student-focused solutions. • Global Team Leadership: Experience leading cross-cultural teams and managing complex stakeholder environments. • Impact Measurement: Skilled in defining and tracking KPIs to evaluate partnership effectiveness and inform strategic decisions. DIGITAL SKILLS & DATA MANAGEMENT • Proficiency in modern digital tools, including Office 365, CRM/database systems, and employability analytics platforms. • Platform Ownership & Optimisation: Lead review and implementation of global platforms. Ensure platforms are scalable, compliant, and integrated. Act as global super-user and liaison with IT vendors. • CRM & Data Utilisation: Familiarity with CRM systems and data-driven approaches to employer relationship management. • Data Governance: Define global data taxonomy, field standards, and flow for key data. Maintain a single source of truth for employment data. Ensure secure, GDPR-compliant data handling. • Analytics, Dashboards & Reporting: Build real-time dashboards tracking key students and employers' information and set/ manage global vs. local KPI-s. Analyse performance trends and recommend improvements. QUALIFICATIONS • Bachelor's degree. OTHER INFORMATION: • The postholder will also be expected to demonstrate their commitment: • to GEDU's values and regulations, including equal opportunities policy. • the GEDU's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GEDU's Environmental Policy. • to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned.
We are currently recruiting for Senior Cyber Security Analysts and Associate Security Analysts - both working a 3-month contract for our client 3 days per week on-site in London. As a senior security analyst with responsibility for incident response, you will: lead the investigation of security alerts to understand the nature and extent of possible cyber incidents lead the forensic analysis of systems, files, network traffic and cloud environments lead the technical response to cyber incidents by identifying and implementing (or coordinating the implementation of) containment, eradication and recovery actions support the wider coordination of cyber incidents review previous incidents to identify lessons and actions identify and deliver opportunities for continual improvement of the incident response capability work closely alongside other Cyber Defence functions, supporting the continual improvement of wider capabilities develop and update internal plans, playbooks and knowledge base articles act as an escalation point for, and provide coaching and mentoring to, security analysts be responsible for leadership and line management of security analysts Cyber incidents can and do arise on a 24/7 basis. The team operates an out-of-hours on call rota, which you will be expected to join. We're interested in people who have: significant experience investigating and responding to cyber incidents significant experience using security tools (eg, EDR, SIEM) to support the investigation and response to cyber incidents experience managing and coordinating the response to cyber incidents experience coaching and mentoring junior staff an in-depth understanding of the tools, techniques and procedures used by threat actors excellent analytical and problem solving skills excellent verbal and written communication skills It's desirable, but not essential, that you have: experience with Splunk experience working in an Agile environment experience with cloud environments such as AWS As an associate security analyst you will: triage and investigate cyber security alerts and reports from users use a variety of techniques to analyse systems, files, network traffic and cloud environments and understand the nature and extent of possible cyber incidents support the technical response to cyber incidents by identifying and implementing (or supporting the implementation of) containment, eradication and recovery actions support the coordination of cyber incidents contribute to post-incident reviews to identify lessons and actions identify opportunities for, and support the delivery of, continual improvements to the incident investigation and response capability work closely alongside other Cyber Defence functions, supporting the continual improvement of wider capabilities contribute to internal plans, playbooks and knowledge base articles act as an escalation point for, and provide coaching and mentoring to, apprentice security analysts be responsible for line management of apprentice security analysts Cyber incidents can and do arise on a 24/7 basis. The team operates an out-of-hours on call rota, which you will be expected to join We're interested in people who have: experience investigating and responding to cyber incidents experience using security tools (eg, EDR, SIEM) to support the investigation and response to cyber incidents Experience with SIEM tools (experience of Splunk preferred but experience of Microsoft Sentinel or an equivalent SIEM tool is acceptable) an understanding of the tools, techniques and procedures commonly used by threat actors good analytical and problem-solving skills good verbal and written communication skills It's desirable, but not essential, that you have: experience with Splunk experience working in an Agile environment experience with cloud environments such as AWS If you feel you have the skills and experience needed for this role; please do apply now.
06/10/2025
Contractor
We are currently recruiting for Senior Cyber Security Analysts and Associate Security Analysts - both working a 3-month contract for our client 3 days per week on-site in London. As a senior security analyst with responsibility for incident response, you will: lead the investigation of security alerts to understand the nature and extent of possible cyber incidents lead the forensic analysis of systems, files, network traffic and cloud environments lead the technical response to cyber incidents by identifying and implementing (or coordinating the implementation of) containment, eradication and recovery actions support the wider coordination of cyber incidents review previous incidents to identify lessons and actions identify and deliver opportunities for continual improvement of the incident response capability work closely alongside other Cyber Defence functions, supporting the continual improvement of wider capabilities develop and update internal plans, playbooks and knowledge base articles act as an escalation point for, and provide coaching and mentoring to, security analysts be responsible for leadership and line management of security analysts Cyber incidents can and do arise on a 24/7 basis. The team operates an out-of-hours on call rota, which you will be expected to join. We're interested in people who have: significant experience investigating and responding to cyber incidents significant experience using security tools (eg, EDR, SIEM) to support the investigation and response to cyber incidents experience managing and coordinating the response to cyber incidents experience coaching and mentoring junior staff an in-depth understanding of the tools, techniques and procedures used by threat actors excellent analytical and problem solving skills excellent verbal and written communication skills It's desirable, but not essential, that you have: experience with Splunk experience working in an Agile environment experience with cloud environments such as AWS As an associate security analyst you will: triage and investigate cyber security alerts and reports from users use a variety of techniques to analyse systems, files, network traffic and cloud environments and understand the nature and extent of possible cyber incidents support the technical response to cyber incidents by identifying and implementing (or supporting the implementation of) containment, eradication and recovery actions support the coordination of cyber incidents contribute to post-incident reviews to identify lessons and actions identify opportunities for, and support the delivery of, continual improvements to the incident investigation and response capability work closely alongside other Cyber Defence functions, supporting the continual improvement of wider capabilities contribute to internal plans, playbooks and knowledge base articles act as an escalation point for, and provide coaching and mentoring to, apprentice security analysts be responsible for line management of apprentice security analysts Cyber incidents can and do arise on a 24/7 basis. The team operates an out-of-hours on call rota, which you will be expected to join We're interested in people who have: experience investigating and responding to cyber incidents experience using security tools (eg, EDR, SIEM) to support the investigation and response to cyber incidents Experience with SIEM tools (experience of Splunk preferred but experience of Microsoft Sentinel or an equivalent SIEM tool is acceptable) an understanding of the tools, techniques and procedures commonly used by threat actors good analytical and problem-solving skills good verbal and written communication skills It's desirable, but not essential, that you have: experience with Splunk experience working in an Agile environment experience with cloud environments such as AWS If you feel you have the skills and experience needed for this role; please do apply now.
About us: Advanced Water Company is a trusted omnichannel distributor specializing in unvented spares, serving national and independent merchants, contractors, and online consumers. Renowned for exceptional customer service and technical expertise, we ensure consistent quality and environmental responsibility. Our commitment to staff development, teamwork, and a healthy work environment drives our continued growth and success. We prioritize fair pay, recognition, and career progression, aiming to be the first choice for unvented spares across the UK. Overview: A successful candidate will join the IT Team and be responsible for smoothly running and supporting the company's business systems and data. Information Systems are essential to maintaining the organisation's productivity levels. Under the Head of IT, the successful candidate will become a critical staff member, providing primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements of second-line support. They must demonstrate teamwork and communication skills when working independently and as part of the IT team, and when working with a variety end users across all departments. Responsibilities: Respond to and escalate IT Helpdesk tickets as appropriate. Set up and manage user accounts and company devices per IT procedures. Maintain and update software systems including Sage 200, Microsoft 365, and others. Ensure timely updates and security compliance across all devices. Manage IT inventory and maintain accurate documentation. Operate with integrity and assess cross-departmental impact of IT changes. Required skills: Strong interest in technology and ability to self-manage tasks. Familiarity with Windows 10/11 and Microsoft Office applications. Willingness to learn business processes and systems. Team-oriented with effective communication and support skills. High integrity, ownership and problem-solving mindset. Patient and clear communicator with colleagues and customers. Additionally, the following experience would be beneficial: Basic knowledge of Microsoft SQL, HTML, CSS, or IT networks. Quick learner with new systems and technologies. Experience or interest in business software and infrastructure. Understanding of IT security and data protection principles. Exposure to device management tools like Microsoft Intune. Ability to contribute to documentation and process improvement. UK driving licence and own vehicle, due to the location of the office. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 8:30am to 5pm. Benefits Company pension scheme. 28 days annual holiday. Company paid healthcare cash plan scheme. Company social events. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
02/10/2025
Full time
About us: Advanced Water Company is a trusted omnichannel distributor specializing in unvented spares, serving national and independent merchants, contractors, and online consumers. Renowned for exceptional customer service and technical expertise, we ensure consistent quality and environmental responsibility. Our commitment to staff development, teamwork, and a healthy work environment drives our continued growth and success. We prioritize fair pay, recognition, and career progression, aiming to be the first choice for unvented spares across the UK. Overview: A successful candidate will join the IT Team and be responsible for smoothly running and supporting the company's business systems and data. Information Systems are essential to maintaining the organisation's productivity levels. Under the Head of IT, the successful candidate will become a critical staff member, providing primarily first-line support to users submitting IT Helpdesk tickets, and being a crucial resource in completing IT-related projects. The role will involve face to face, telephone, and Microsoft Teams communication with end users to confirm and troubleshoot problems they are facing. As training in organisational software and systems progresses, the successful candidate will work towards providing elements of second-line support. They must demonstrate teamwork and communication skills when working independently and as part of the IT team, and when working with a variety end users across all departments. Responsibilities: Respond to and escalate IT Helpdesk tickets as appropriate. Set up and manage user accounts and company devices per IT procedures. Maintain and update software systems including Sage 200, Microsoft 365, and others. Ensure timely updates and security compliance across all devices. Manage IT inventory and maintain accurate documentation. Operate with integrity and assess cross-departmental impact of IT changes. Required skills: Strong interest in technology and ability to self-manage tasks. Familiarity with Windows 10/11 and Microsoft Office applications. Willingness to learn business processes and systems. Team-oriented with effective communication and support skills. High integrity, ownership and problem-solving mindset. Patient and clear communicator with colleagues and customers. Additionally, the following experience would be beneficial: Basic knowledge of Microsoft SQL, HTML, CSS, or IT networks. Quick learner with new systems and technologies. Experience or interest in business software and infrastructure. Understanding of IT security and data protection principles. Exposure to device management tools like Microsoft Intune. Ability to contribute to documentation and process improvement. UK driving licence and own vehicle, due to the location of the office. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 8:30am to 5pm. Benefits Company pension scheme. 28 days annual holiday. Company paid healthcare cash plan scheme. Company social events. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Who you'll be working for: Palletways are the UK and Europe's leading palletised freight delivery network with over 450 member depots and 33 hubs. We operate out of 7 European countries and deliver to 24. Our network handles over 45,000 pallets every day, with industry-leading service levels, we are trusted by more customers across Europe than any other network. What's in it for you: Palletways is seeking a highly motivated First Line IT Apprentice to join our dynamic IT team. This is a unique opportunity to be a part of a rapidly growing business and make a significant impact in the support function of our IT department. You will be responsible for: Providing first line support to Palletways members on our bespoke software and hardware Creating and updating guides for our bespoke software Identifying areas for improvement in member training on our bespoke software Resolving incidents and requests within agreed Service Level Agreement (SLA) targets Communicating with customers, members, and internal staff through various channels, including face-to-face, email and phone You will need the following skills: Strong communication skills, both written and verbal A willingness to embrace change and promote it to others Good computer literacy, including proficiency in Windows and Android Excellent organizational and planning skills with the ability to prioritize workload The ability to work well in a team as well as independently The confidence to propose new ideas and challenge the status quo Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 9am - 5:30pm The company offers excellent benefits including: 25 days annual leave which increases over time plus bank holidays Pension scheme Company pension Cycle to work scheme Employee discount On-site parking Referral programme Sick pay Store discount Wellness programme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
02/10/2025
Full time
Who you'll be working for: Palletways are the UK and Europe's leading palletised freight delivery network with over 450 member depots and 33 hubs. We operate out of 7 European countries and deliver to 24. Our network handles over 45,000 pallets every day, with industry-leading service levels, we are trusted by more customers across Europe than any other network. What's in it for you: Palletways is seeking a highly motivated First Line IT Apprentice to join our dynamic IT team. This is a unique opportunity to be a part of a rapidly growing business and make a significant impact in the support function of our IT department. You will be responsible for: Providing first line support to Palletways members on our bespoke software and hardware Creating and updating guides for our bespoke software Identifying areas for improvement in member training on our bespoke software Resolving incidents and requests within agreed Service Level Agreement (SLA) targets Communicating with customers, members, and internal staff through various channels, including face-to-face, email and phone You will need the following skills: Strong communication skills, both written and verbal A willingness to embrace change and promote it to others Good computer literacy, including proficiency in Windows and Android Excellent organizational and planning skills with the ability to prioritize workload The ability to work well in a team as well as independently The confidence to propose new ideas and challenge the status quo Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 40 hours per week, Monday to Friday, 9am - 5:30pm The company offers excellent benefits including: 25 days annual leave which increases over time plus bank holidays Pension scheme Company pension Cycle to work scheme Employee discount On-site parking Referral programme Sick pay Store discount Wellness programme Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Games Design Lead Tutor (Part-Time) Location: East London Contract: Part-Time, 16.9 hours across 3.5 days per week (52 weeks) Start Date: ASAP Salary: £13,524 - £20,286 (depending on qualifications and teaching experience) Annual Leave: 35 days plus UK bank holidays Contract Length: 1 year, with the opportunity to progress to a full-time post in August 2026 About The School - Games Design Lead Tutor This is a leading creative sector training provider with over 25 years' experience developing talent, transforming lives, and creating careers. Each year, more than 500 young people enrol onto our vocational study programmes, apprenticeships, and adult learning courses. The Role - Games Design Lead Tutor We are looking for a passionate and highly skilled Games Design Lead Tutor to deliver engaging, industry-relevant lessons that inspire learners and equip them with the technical and creative skills to succeed in games design. As the Games Design Lead Tutor , you will: Plan and deliver exciting, high-quality lessons that support learner progression. Record and track attendance, academic progress, and individual learning plans. Provide effective feedback and conduct regular one-to-one tutorials. Organise enrichment activities, guest speakers, and creative projects. Promote safeguarding, wellbeing, and positive behaviour management. Collaborate with colleagues on innovative cross-departmental projects. Prepare learners for their end-of-year assessed projects. Desirable Skills & Experience Proficiency with Adobe Photoshop/After Effects/Premiere. Experience with Autodesk Maya/Blender (animating, rigging, modelling, texturing). Knowledge of Unity/Unreal Engine and animation-to-engine pipelines. Drawing and art skills for concept design. Professional industry experience or entrepreneurial background in games/creative media. Essential Qualities Highly organised, proactive, and motivated. Strong classroom management and teaching ability. Excellent communication skills with an empathetic, student-centred approach. Confident in using data to set targets and drive improvement. Ambitious, resilient, and solution-focused, with a deep understanding of the challenges faced by young people. Visual scripting/programming skills Reeson Education: Reeson Education is the England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note that all daily/hourly rates quoted are inclusive of holiday pay at 12.07%
02/10/2025
Full time
Games Design Lead Tutor (Part-Time) Location: East London Contract: Part-Time, 16.9 hours across 3.5 days per week (52 weeks) Start Date: ASAP Salary: £13,524 - £20,286 (depending on qualifications and teaching experience) Annual Leave: 35 days plus UK bank holidays Contract Length: 1 year, with the opportunity to progress to a full-time post in August 2026 About The School - Games Design Lead Tutor This is a leading creative sector training provider with over 25 years' experience developing talent, transforming lives, and creating careers. Each year, more than 500 young people enrol onto our vocational study programmes, apprenticeships, and adult learning courses. The Role - Games Design Lead Tutor We are looking for a passionate and highly skilled Games Design Lead Tutor to deliver engaging, industry-relevant lessons that inspire learners and equip them with the technical and creative skills to succeed in games design. As the Games Design Lead Tutor , you will: Plan and deliver exciting, high-quality lessons that support learner progression. Record and track attendance, academic progress, and individual learning plans. Provide effective feedback and conduct regular one-to-one tutorials. Organise enrichment activities, guest speakers, and creative projects. Promote safeguarding, wellbeing, and positive behaviour management. Collaborate with colleagues on innovative cross-departmental projects. Prepare learners for their end-of-year assessed projects. Desirable Skills & Experience Proficiency with Adobe Photoshop/After Effects/Premiere. Experience with Autodesk Maya/Blender (animating, rigging, modelling, texturing). Knowledge of Unity/Unreal Engine and animation-to-engine pipelines. Drawing and art skills for concept design. Professional industry experience or entrepreneurial background in games/creative media. Essential Qualities Highly organised, proactive, and motivated. Strong classroom management and teaching ability. Excellent communication skills with an empathetic, student-centred approach. Confident in using data to set targets and drive improvement. Ambitious, resilient, and solution-focused, with a deep understanding of the challenges faced by young people. Visual scripting/programming skills Reeson Education: Reeson Education is the England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across the UK. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults. Please note that all daily/hourly rates quoted are inclusive of holiday pay at 12.07%
IT Technician / Apprentice - Immediate Start Location: South West London (Hybrid / On-site options may apply) Salary: Competitive, based on experience A dynamic and forward-thinking organization is seeking an enthusiastic IT Technician / Apprentice to join their busy IT team. This is a fantastic opportunity for a hands-on professional looking to develop their technical expertise in a fast-paced, supportive environment. The Role You will provide first and second-line IT support, troubleshooting hardware, software, and network issues across the organization. The role also involves maintaining IT equipment, assisting with projects, delivering user support and training, and ensuring smooth operation of IT systems. You'll work closely with the IT team, gaining exposure to a wide range of systems and technologies. What We're Looking For Completed Level 3 IT apprenticeship or equivalent experience Proficient with Windows and macOS operating systems, Active Directory, and ticketing systems Strong problem-solving skills with a proactive, customer-focused approach Excellent communication and organisational abilities Key Responsibilities Provide on-site and remote IT support to users Troubleshoot and resolve hardware, software, and network issues Maintain IT asset inventory and ensure systems are operating efficiently Assist with IT projects, system installations, and events Deliver user training and create documentation where needed Escalate complex issues and suggest improvements to IT services What's on Offer Full-time, 8:30am - 5:00pm, Monday to Friday Competitive salary and benefits package Structured training and professional development opportunities Work in a supportive, collaborative environment with career growth potential This is an excellent opportunity for an a candidate looking to take their career to the next level. If you are motivated, technically skilled, and eager to grow, we want to hear from you. Apply today through Job Box Recruitment and join a thriving IT team! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.
01/10/2025
Full time
IT Technician / Apprentice - Immediate Start Location: South West London (Hybrid / On-site options may apply) Salary: Competitive, based on experience A dynamic and forward-thinking organization is seeking an enthusiastic IT Technician / Apprentice to join their busy IT team. This is a fantastic opportunity for a hands-on professional looking to develop their technical expertise in a fast-paced, supportive environment. The Role You will provide first and second-line IT support, troubleshooting hardware, software, and network issues across the organization. The role also involves maintaining IT equipment, assisting with projects, delivering user support and training, and ensuring smooth operation of IT systems. You'll work closely with the IT team, gaining exposure to a wide range of systems and technologies. What We're Looking For Completed Level 3 IT apprenticeship or equivalent experience Proficient with Windows and macOS operating systems, Active Directory, and ticketing systems Strong problem-solving skills with a proactive, customer-focused approach Excellent communication and organisational abilities Key Responsibilities Provide on-site and remote IT support to users Troubleshoot and resolve hardware, software, and network issues Maintain IT asset inventory and ensure systems are operating efficiently Assist with IT projects, system installations, and events Deliver user training and create documentation where needed Escalate complex issues and suggest improvements to IT services What's on Offer Full-time, 8:30am - 5:00pm, Monday to Friday Competitive salary and benefits package Structured training and professional development opportunities Work in a supportive, collaborative environment with career growth potential This is an excellent opportunity for an a candidate looking to take their career to the next level. If you are motivated, technically skilled, and eager to grow, we want to hear from you. Apply today through Job Box Recruitment and join a thriving IT team! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details
24/09/2022
Full time
Job Title: Undergraduate Admissions Coordinator Department: Recruitment & Admissions Grade: Grade 5 Salary range: £24,285 - £27,131 per annum Working arrangements: Generally Monday - Friday 9am - 5pm, with some evening and weekend work. Recruitment & Admissions staff are currently hybrid working, and from 3 October staff will normally work on-site for a minimum of two days per week (40% of contracted hours), Monday - Friday. Closing date: 3rd October 2022 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The Admissions Coordinator supports a professional, knowledgeable, effective and efficient admissions service delivering the University's strategic aims and targets and ensuring that University and external regulations and policies are adhered to. The post involves processing applications with a focus on certain departments and/or applicants, applying judgement to independently make criteria-based decisions. The post will take a lead within the admissions team on an area of work, identifying opportunities to make improvements where possible and then promoting these ideas to others. It also involves providing information, advice and guidance and developing positive working relationships with other staff within Recruitment and Admissions, across the wider University, and beyond. A commitment to maximising personal and team effectiveness and the principles of equality and diversity is essential. Occasional weekend/evening working will be required. This is to attend external events and assist with tasks such as open days and undergraduate confirmation. Due to the operational needs of the Office, annual leave is not permitted between the receipt of A level results and the 31st August each year, and the number of staff permitted to be on annual leave during September and other peak periods is restricted. Recruitment and Admissions Services Based in the Global Division, Recruitment and Admissions Services brings together a number of teams providing services in events, enquiry management, CRM, data analysis and forecasting, projects and compliance and admissions. It provides an essential service to the University in ensuring its financial sustainability and in delivering student number growth and increasing diversity in line with strategic aims and targets. We are the public face of the University in UK schools and colleges, through our contact with prospects, enquirers and applicants across the world and through our events programme. The team includes a range of professionals from a number of specialisms including administrators, decision makers, data analysts and forecasters, IT specialists, designers and marketers, events managers and recruiters. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year. • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme. • On site nursery is available and children's clubs in the summer holidays. • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities. • The opportunity to take part in staff volunteering activities to make a difference in the local community • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterix next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria 1. Excellent oral and written communication skills and the ability to develop effective working relationships, both internally and externally. 2. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, and Microsoft 365 applications. 3. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience). 4. Evidence of personal development to maintain skills. 5. Post-16 qualification or equivalent experience. 6. Relevant administrative experience in a busy, data driven, office environment. 7. Demonstrable ability to proactively work with team members to ensure the delivery of high quality services. 8. Demonstrable ability to provide advice and guidance to a range of customers and colleagues. 9. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality. 10. Ability to solve problems as part of a team and resolve issues, plan solutions and make pragmatic decisions. 11. Ability to effectively network and exchange advice and information for development purposes. 12. Experience of working with complex administrative processes and requiring a high level of accuracy and attention to detail. 13. Ability to make criteria-based decisions and to think critically with sound judgement. Desirable Criteria 1. A good understanding of the student experience provided at Durham University 2. Knowledge and experience of Higher Education admissions processes, including making decisions on applications. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV..... click apply for full job details
Job Title IT Service Desk (2nd Line) If you want to know about the requirements for this role, read on for all the relevant information. Closing Date 15-Oct-2022 Position Full Time - Permanent Business Entity Gateley Legal Department Information Technology Location Manchester - United Kingdom Job Type Experienced Hire Description We are a legal and professional services group, with over 1,000 employees across 12 offices. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We proudly won 'UK Law Firm of the Year' at The British Legal Awards 2019. The Team Gateley Plc has a dynamic, collaborative IT team consisting of 30 team members. These include 1st, 2nd and 3rd line Support Analysts, a Security Analyst, an Infrastructure Architect, Project Managers and Developers. The IT Service Delivery team consists of 19 members across 5 sites, including Birmingham, London and Manchester, Leeds and Guildford. They provide deskside and remote support for IT queries, action tickets and ensure items are managed effectively whilst maintaining a high level of customer service. The Role As a 2nd Line Support Analyst, you will be expected to have in depth knowledge of the software and technical platforms that make up Gateley IT services as well as how IT within Gateley is consumed by end users. As a result, you will be able to resolve the majority of incidents and requests that are raised to the Service Desk and will be a point of escalation for the 1st Line Team. Responsibilities Technical escalation point Desk side and remote support Identify trends and potential problems and respond proactively Support and mentor 1st line analysts and apprentices Provide support at other Gateley sites where required Provide out of hours on-call support for the business Provide excellent customer service Comply with the company's policies and procedures Use, maintain and create knowledge documents in the Service Management platform Personal Attributes In order to be successful in this role you will need to demonstrate the following attributes, aligned with the following Gateley team spirit elements: Ambitious for Success Willingness to learn and be invested in personal development objectives Room to Breathe Ability to mentor and support junior colleagues Forward Thinking Support continual improvement by identifying opportunities for improvement Trusted to Do Proactive attitude Strong personal organisation skills Fastidious attention to detail Ability to prioritise own workload Work well under pressure Ability to talk confidently about technical issues and their resolutions Working Together A service & customer focussed attitude Empathy with colleagues Excellent communication skills, empathy and diplomacy Ability to work individually, potentially remotely at times as well as part of a team Technical Competencies In order to carry out this role, an established understanding and ability to undertake administration and troubleshooting in the following areas will be required: Microsoft Windows & Windows Server environments Microsoft Active Directory Microsoft O365 Networking, TCP/IP, DNS, DHCP, VPN Mobile Device Management tools Mobile device configuration Workstation/Laptop hardware Telephony Email Security (Mimecast) Printers/Copiers Data Rooms Understanding of security threats within IT Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, disability, sexual orientation, disability, and culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. Additional Information If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
24/09/2022
Full time
Job Title IT Service Desk (2nd Line) If you want to know about the requirements for this role, read on for all the relevant information. Closing Date 15-Oct-2022 Position Full Time - Permanent Business Entity Gateley Legal Department Information Technology Location Manchester - United Kingdom Job Type Experienced Hire Description We are a legal and professional services group, with over 1,000 employees across 12 offices. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We proudly won 'UK Law Firm of the Year' at The British Legal Awards 2019. The Team Gateley Plc has a dynamic, collaborative IT team consisting of 30 team members. These include 1st, 2nd and 3rd line Support Analysts, a Security Analyst, an Infrastructure Architect, Project Managers and Developers. The IT Service Delivery team consists of 19 members across 5 sites, including Birmingham, London and Manchester, Leeds and Guildford. They provide deskside and remote support for IT queries, action tickets and ensure items are managed effectively whilst maintaining a high level of customer service. The Role As a 2nd Line Support Analyst, you will be expected to have in depth knowledge of the software and technical platforms that make up Gateley IT services as well as how IT within Gateley is consumed by end users. As a result, you will be able to resolve the majority of incidents and requests that are raised to the Service Desk and will be a point of escalation for the 1st Line Team. Responsibilities Technical escalation point Desk side and remote support Identify trends and potential problems and respond proactively Support and mentor 1st line analysts and apprentices Provide support at other Gateley sites where required Provide out of hours on-call support for the business Provide excellent customer service Comply with the company's policies and procedures Use, maintain and create knowledge documents in the Service Management platform Personal Attributes In order to be successful in this role you will need to demonstrate the following attributes, aligned with the following Gateley team spirit elements: Ambitious for Success Willingness to learn and be invested in personal development objectives Room to Breathe Ability to mentor and support junior colleagues Forward Thinking Support continual improvement by identifying opportunities for improvement Trusted to Do Proactive attitude Strong personal organisation skills Fastidious attention to detail Ability to prioritise own workload Work well under pressure Ability to talk confidently about technical issues and their resolutions Working Together A service & customer focussed attitude Empathy with colleagues Excellent communication skills, empathy and diplomacy Ability to work individually, potentially remotely at times as well as part of a team Technical Competencies In order to carry out this role, an established understanding and ability to undertake administration and troubleshooting in the following areas will be required: Microsoft Windows & Windows Server environments Microsoft Active Directory Microsoft O365 Networking, TCP/IP, DNS, DHCP, VPN Mobile Device Management tools Mobile device configuration Workstation/Laptop hardware Telephony Email Security (Mimecast) Printers/Copiers Data Rooms Understanding of security threats within IT Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, disability, sexual orientation, disability, and culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. Additional Information If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
23/09/2022
Full time
Team LeaderJob ID: Amazon UK Services Ltd.Job summary Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered - from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. Working in Amazon Operations is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day. We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take real pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world. Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends. RESPONSIBILITIES: Role model health & safety best practices and monitor those around them to ensure they follow the example they set. Work in a hands-on manner and demonstrate SME (Subject Matter Expert) levels of knowledge on all MHE (Material Handling Equipment) in the building. Coach and mentor the technicians on shift. Support the line manager and to supervise the shift in their absence. Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing. Support continuous improvement of systems in a standard manner across the EU network. Develop and maintain a good working relationship across all levels in the organization. Understanding of OEE (Overall Equipment Effectiveness) and equipment performance metrics. Management of contractors. BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Knowledge of Statutory Compliance requirements. Ability to communicate (written & verbal) in English and the local language at CEFR Level B2 or higher. 5 GCSE, NVQ3, ONC/D, C&G 2330, 17th Ed. PREFERRED QUALIFICATIONS Proven ability to supervise and influence others on the team. Proven ability to multi-task and prioritize many different projects and workload. Experience of multi-contractor management. Experience in a multi-site environment. Apprentice Trained, HNC, HND, BSc, BEng Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes your personal data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal data in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal data with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel: ). If calling from Ireland, please dial (tel: ).
Role Title: Apprenticeship Compliance Coordinator (Level 1) Reporting to: Apprenticeship Compliance Consultant Location: Birmingham Talent Shared Services provides the most effective and efficient solution for Talent's strategic and operational needs. We leverage our global strength and scalability to drive the HR-related technology, projects and processes that allow EY to deliver against the changing requirements within our Talent organization, thereby enabling success. Talent Shared Services offers key support to EY's Talent teams within the business and delivers seamless HR operational services to the organization through a globally efficient network of Regional and Global delivery centres. The opportunity In 2017 EY became an accredited Employer Provider on the Register of Apprenticeship Training Providers (RoATP). This is a fantastic opportunity to work as part of EY's UK Talent Shared Services (TSS), providing administration to support EY's Apprentices and to perform compliance activities required by government bodies such as the Education Skills Funding Agency and Ofsted. You will work closely with various EY teams including our HR Services team and our broader Apprenticeship team to support the end-to-end Apprenticeship delivery. Your key responsibilities Obtain and validate apprenticeship data to ensure eligibility, completeness and quality of information Obtain and validate apprentices prior learning to determine any exemptions that apply to the apprenticeship service delivery model Use Maytas, FIS, Digital apprenticeship service and other government systems to manage data entry, assess eligibility, initiating apprentice starters and managing ongoing learning Maintenance of the Apprenticeship evidence pack - identify and communicate issues with learner evidence as required Support the Apprenticeship Compliance Consultant and Coordinators with the production of compliant ILRs on a monthly basis to evidence funding claims Proactively manage risk through regular data and system audits to ensure data integrity and accuracy, including identifying and managing changes in learning which may impact the ILR Maintain necessary documentation and procedures for external audit readiness, such as ESFA and Ofsted visits Produce reports and analyse data to help inform business decisions Produce apprenticeship agreement and commitment statements and ensure a signed copy of these documents are available in the learner evidence pack Work to key operational deadlines, KPIs and SLAs Respond to enquiries/problems on a timely basis and to satisfactory resolution Ensure effective quality control and continuous improvement in all aspects of this post, in keeping with EY's existing and developing quality assurance systems. Contribution to the development of EY's Apprenticeship delivery by encouraging change and identifying areas for efficiencies and improvement Build and maintain effective operational relationships with TSS teams, EY Apprenticeship Team and others as required by the role Skills and attributes for success Can accurately input data and analyse complex data sets, identifying and remediating errors as required Excellent attention to detail with a focus upon accuracy and quality with even the most routine of tasks Ability to adapt to change and adopt a flexible style and approach Capable of working under pressure, to prioritise workload and project requirements and manage own time effectively Initiative when problem solving, being self-sufficient and proactive Experience of high-volume data management within a management information team and of using ILR/MIS, such Cognisoft Yeti, MAYTAS or PICS would be advantageous but not essential. Knowledge and understanding of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements Strong IT literacy with Microsoft packages Qualified in Maths and English GCSE A-C or equivalent, IT qualifications would be an advantage. What we look for We are looking for a high energy individual with excellent communication, attention to detail, analytical and customer service skills. If you are a true team player, who commits to own personal development and flexibly supports other team members in response to work volumes, the role is perfect for you. What working at EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well - being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
01/02/2022
Full time
Role Title: Apprenticeship Compliance Coordinator (Level 1) Reporting to: Apprenticeship Compliance Consultant Location: Birmingham Talent Shared Services provides the most effective and efficient solution for Talent's strategic and operational needs. We leverage our global strength and scalability to drive the HR-related technology, projects and processes that allow EY to deliver against the changing requirements within our Talent organization, thereby enabling success. Talent Shared Services offers key support to EY's Talent teams within the business and delivers seamless HR operational services to the organization through a globally efficient network of Regional and Global delivery centres. The opportunity In 2017 EY became an accredited Employer Provider on the Register of Apprenticeship Training Providers (RoATP). This is a fantastic opportunity to work as part of EY's UK Talent Shared Services (TSS), providing administration to support EY's Apprentices and to perform compliance activities required by government bodies such as the Education Skills Funding Agency and Ofsted. You will work closely with various EY teams including our HR Services team and our broader Apprenticeship team to support the end-to-end Apprenticeship delivery. Your key responsibilities Obtain and validate apprenticeship data to ensure eligibility, completeness and quality of information Obtain and validate apprentices prior learning to determine any exemptions that apply to the apprenticeship service delivery model Use Maytas, FIS, Digital apprenticeship service and other government systems to manage data entry, assess eligibility, initiating apprentice starters and managing ongoing learning Maintenance of the Apprenticeship evidence pack - identify and communicate issues with learner evidence as required Support the Apprenticeship Compliance Consultant and Coordinators with the production of compliant ILRs on a monthly basis to evidence funding claims Proactively manage risk through regular data and system audits to ensure data integrity and accuracy, including identifying and managing changes in learning which may impact the ILR Maintain necessary documentation and procedures for external audit readiness, such as ESFA and Ofsted visits Produce reports and analyse data to help inform business decisions Produce apprenticeship agreement and commitment statements and ensure a signed copy of these documents are available in the learner evidence pack Work to key operational deadlines, KPIs and SLAs Respond to enquiries/problems on a timely basis and to satisfactory resolution Ensure effective quality control and continuous improvement in all aspects of this post, in keeping with EY's existing and developing quality assurance systems. Contribution to the development of EY's Apprenticeship delivery by encouraging change and identifying areas for efficiencies and improvement Build and maintain effective operational relationships with TSS teams, EY Apprenticeship Team and others as required by the role Skills and attributes for success Can accurately input data and analyse complex data sets, identifying and remediating errors as required Excellent attention to detail with a focus upon accuracy and quality with even the most routine of tasks Ability to adapt to change and adopt a flexible style and approach Capable of working under pressure, to prioritise workload and project requirements and manage own time effectively Initiative when problem solving, being self-sufficient and proactive Experience of high-volume data management within a management information team and of using ILR/MIS, such Cognisoft Yeti, MAYTAS or PICS would be advantageous but not essential. Knowledge and understanding of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements Strong IT literacy with Microsoft packages Qualified in Maths and English GCSE A-C or equivalent, IT qualifications would be an advantage. What we look for We are looking for a high energy individual with excellent communication, attention to detail, analytical and customer service skills. If you are a true team player, who commits to own personal development and flexibly supports other team members in response to work volumes, the role is perfect for you. What working at EY Offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well - being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
IT Network Support Engineer with experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills is required for an Academy Trust based in Waterlooville, Hampshire. SALARY: £21,403 per annum LOCATION: Waterlooville, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm (52 weeks per year) APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for an IT Network Support Engineerwith experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills. Working as the IT Network Support Engineer you will be responsible for ensuring that support incidents, questions and requests for change are recorded, and take responsibility for meeting customers' expectations by either resolving support requests or escalating where appropriate. As the IT Network Support Engineer you will join a fantastic team in a varied role where you will be expected to be adaptable, learn quickly and contribute your ideas. The Academy Trust support nearly 2000 users across two schools and are incrementally migrating from on premise services to cloud based services hosted in Microsoft Azure. DUTIES Your duties and responsibilities as the IT Network Support Engineer will include: IT Support Helpdesk Monitor the ticket recording system, emails, and walkie-talkie radios for support requests Proactively resolve support incidents quickly and efficiently Communicate effectively by telephone, email, in face-to-face discussions, or in online meetings Keep users informed about progress If necessary, escalate support incidents to the Senior IT Technician or Technical Services Manager Asset Management Maintain the IT estate, which is primarily based on Hyper-V virtualised Microsoft Servers and Windows 10 clients Help to install new equipment and software using standard tools Configure new equipment and re-purpose existing hardware Accurately maintain the equipment inventory Install and configure software on client machines/servers Maintain audio/visual equipment, such as classroom projectors/speakers and interactive panels Work with suppliers to submit warranty claims Network Maintenance The academy benefits from up-to-date HP/Aruba network infrastructure, including core and edge switches and wireless access points. They have physical servers running Hyper-V in both production and disaster recovery and have Veeam backup in operation. This role will include: Troubleshooting printers Resolving user account/password issues Connecting devices to the wireless network Maintain the user database (Active Directory) to ensure it is up to date, accurate and secure Maintain network security by ensuring latest Windows patches are applied and anti-virus updates are installed Maintenance of firewall policies for security and to ensure a safe browsing environment for users Maintain the school network build image for desktops and laptops to ensure it is up to date. This includes importing driver packages, adding/removing software, and editing task sequences. This is currently based on WDS, but they also use InTune and may move to AutoPilot in the future Maintain group policies for all school devices and users for optimal, secure computer use Install and configure network switches when required (including both physical mounting and configuring the networking/VLANs on each switch) CANDIDATE REQUIREMENTS Essential 5 GCSEs (or equivalent) A* - C including English and Maths Experienced in troubleshooting Windows 10, Windows Server 2016, and Microsoft Office A good working knowledge of network management Ideally, you will either have finished (or close to finishing) a Level 4 Apprenticeship in Network Engineering or similar, or have gained a degree in an IT discipline with a significant element of network engineering (or equivalent experience) Excellent fault finding and diagnostic skills Excellent organisational and administrative skills Ability to work with other staff as a team Real interest and natural enthusiasm for working within IT, with a keen interest in computer technology and IT generally A desire to aim for a continual improvement in service, management, and maintenance of IT Services Excellent interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Ability to meet deadlines Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7252 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Waterlooville, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency
07/10/2021
Full time
IT Network Support Engineer with experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills is required for an Academy Trust based in Waterlooville, Hampshire. SALARY: £21,403 per annum LOCATION: Waterlooville, Hampshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm (52 weeks per year) APPLICATION PROCESS: We will be emailing over an application form to complete. Please keep an eye out for our email. JOB OVERVIEW We have a fantastic new job opportunity for an IT Network Support Engineerwith experience in troubleshooting Windows 10, Windows Server 2016 and Microsoft Office and excellent fault finding and diagnostic skills. Working as the IT Network Support Engineer you will be responsible for ensuring that support incidents, questions and requests for change are recorded, and take responsibility for meeting customers' expectations by either resolving support requests or escalating where appropriate. As the IT Network Support Engineer you will join a fantastic team in a varied role where you will be expected to be adaptable, learn quickly and contribute your ideas. The Academy Trust support nearly 2000 users across two schools and are incrementally migrating from on premise services to cloud based services hosted in Microsoft Azure. DUTIES Your duties and responsibilities as the IT Network Support Engineer will include: IT Support Helpdesk Monitor the ticket recording system, emails, and walkie-talkie radios for support requests Proactively resolve support incidents quickly and efficiently Communicate effectively by telephone, email, in face-to-face discussions, or in online meetings Keep users informed about progress If necessary, escalate support incidents to the Senior IT Technician or Technical Services Manager Asset Management Maintain the IT estate, which is primarily based on Hyper-V virtualised Microsoft Servers and Windows 10 clients Help to install new equipment and software using standard tools Configure new equipment and re-purpose existing hardware Accurately maintain the equipment inventory Install and configure software on client machines/servers Maintain audio/visual equipment, such as classroom projectors/speakers and interactive panels Work with suppliers to submit warranty claims Network Maintenance The academy benefits from up-to-date HP/Aruba network infrastructure, including core and edge switches and wireless access points. They have physical servers running Hyper-V in both production and disaster recovery and have Veeam backup in operation. This role will include: Troubleshooting printers Resolving user account/password issues Connecting devices to the wireless network Maintain the user database (Active Directory) to ensure it is up to date, accurate and secure Maintain network security by ensuring latest Windows patches are applied and anti-virus updates are installed Maintenance of firewall policies for security and to ensure a safe browsing environment for users Maintain the school network build image for desktops and laptops to ensure it is up to date. This includes importing driver packages, adding/removing software, and editing task sequences. This is currently based on WDS, but they also use InTune and may move to AutoPilot in the future Maintain group policies for all school devices and users for optimal, secure computer use Install and configure network switches when required (including both physical mounting and configuring the networking/VLANs on each switch) CANDIDATE REQUIREMENTS Essential 5 GCSEs (or equivalent) A* - C including English and Maths Experienced in troubleshooting Windows 10, Windows Server 2016, and Microsoft Office A good working knowledge of network management Ideally, you will either have finished (or close to finishing) a Level 4 Apprenticeship in Network Engineering or similar, or have gained a degree in an IT discipline with a significant element of network engineering (or equivalent experience) Excellent fault finding and diagnostic skills Excellent organisational and administrative skills Ability to work with other staff as a team Real interest and natural enthusiasm for working within IT, with a keen interest in computer technology and IT generally A desire to aim for a continual improvement in service, management, and maintenance of IT Services Excellent interpersonal skills, able to communicate to people of a wide range of technical and non-technical backgrounds Ability to meet deadlines Smart appearance and friendly manner Flexibility and a readiness to undertake a wide range of tasks APPLICATION PROCESS We will be emailing over an application form to complete. Please keep an eye out for our email. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P7252 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Waterlooville, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online operates as an employment agency
