120 jobs found

Business Analyst (DV Cleared) London Salary Up To £80,000 Security Clearance: Developed Vetting (DV) required and must be held prior to application Role Overview We are seeking an experienced DV-cleared Business Analyst to support mission-critical programmes within the UK national security and defence domain. The role sits within a delivery team working closely with senior stakeholders, technical specialists, and delivery leads on data-driven platforms working on state of the art technology. You will play a key role in translating complex operational and intelligence requirements into clear, actionable product and data outcomes, ensuring solutions deliver measurable impact in high-assurance environments. Key Responsibilities Elicit, analyse, and document business, operational, and user requirements within highly secure settings Act as a trusted interface between end users, technical teams, and senior stakeholders Translate mission and operational needs into epics, features, user stories, and acceptance criteria Support the delivery of data-centric solutions leveraging Palantir platforms (e.g. Foundry / Gotham) Facilitate workshops, requirement-gathering sessions, and stakeholder briefings Support product owners and delivery managers in prioritisation and roadmap planning Ensure solutions align with security, governance, and compliance requirements Contribute to continuous improvement of BA practices across secure delivery teams Essential Skills & Experience Active DV clearance (mandatory) Proven experience as a Business Analyst within defence, national security, or central government Strong experience working on digital, data, or software delivery programmes Ability to work confidently with both technical and non-technical stakeholders Experience producing high-quality requirements documentation and artefacts Understanding of Agile delivery methodologies (Scrum / SAFe / Kanban) Strong analytical thinking and problem-solving skills Comfortable operating in fast-paced, ambiguous, and high-impact environments Desirable Experience Experience working with Palantir Foundry, Gotham, or similar data platforms Background in intelligence, operations, analytics, or complex data environments Exposure to product-led or outcome-driven delivery models Experience working in multi-disciplinary delivery teams What You ll Bring Discretion, professionalism, and integrity when operating in sensitive environments A user-centred mindset combined with strong commercial and operational awareness The ability to challenge constructively and influence senior stakeholders A passion for using data and technology to solve complex real-world problems

Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. Role Summary A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment . The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery , working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation. Key Responsibilities Take full ownership of IT service delivery across a manufacturing site and associated remote offices Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability Align local IT operations with global IT strategy, standards, and initiatives Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives Oversee and maintain core IT infrastructure, including: Virtualisation platforms (e.g. VMware) Windows Server environments Network infrastructure (LAN/WAN) Ensure robust IT security, risk management, and compliance across all systems Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime Manage IT budgets, resource planning, and vendor relationships where applicable Provide reporting and governance into regional and global IT leadership Skills & Experience Required Degree in Computer Science, Information Technology, or a related discipline Minimum 10 years' experience in IT , including significant leadership experience (4+ years managing teams) Demonstrable experience within a manufacturing or industrial environment (essential) Strong understanding of IT requirements in 24/7, production-critical environments Technical expertise in: Microsoft Active Directory and cloud services Data centre infrastructure and operations Network infrastructure and services Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable Strong analytical and problem-solving capabilities Proven ability to manage multiple priorities in a fast-paced operational environment Excellent stakeholder engagement and communication skills Key Attributes Strategic thinker with a hands-on approach to technical leadership Strong leadership and team development capabilities Proactive, resilient, and results-driven Deep appreciation of uptime, reliability, and operational continuity in manufacturing Experience working within a global, matrixed organisation Salary/logistics £70,000-£75,000 + additional benefits The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Public Safety Solutions Business Unit. The Information Security Manager is accountable for the organisation's information security strategy, governance, and compliance, ensuring the protection of systems and data that support UK public sector and emergency service operations. The role is critical in ensuring that services remain secure, resilient, and available, recognising the operational importance and potential impact on frontline emergency response. Key Responsibilities: Security Leadership & Assurance Own and be accountable for the organisation's overall security posture, ensuring alignment with business objectives and public sector expectations. Lead the implementation, maintenance, and continuous improvement of the ISMS in line with ISO/IEC 27001. Maintain Cyber Essentials Plus certification, ensuring ongoing compliance with technical controls. Develop and maintain the Security Management Plan, with a focus on resilience, availability, and service continuity. Provide regular assurance reporting to senior leadership and stakeholders. Risk Management & Compliance Own and maintain the Security Risk Register, ensuring risks are identified, assessed, and managed in line with organisational risk appetite. Conduct and support risk assessments, internal audits, and external certification activities. Ensure compliance with relevant UK regulatory and security requirements, including GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security Ensure security is embedded in the design and operation of services supporting emergency response. Work closely with operational and technical teams to maintain high levels of system availability and resilience. Support business continuity and disaster recovery planning, testing, and continuous improvement. Security Awareness & Culture Develop and deliver targeted security awareness and training programmes. Promote a strong security culture, ensuring all staff understand their responsibilities in protecting critical services. Stakeholder Engagement Act as a trusted advisor to senior leadership, operational teams, and external stakeholders. Support engagement with public sector customers, providing assurance on security controls and practices. Collaborate with suppliers and partners to ensure security requirements are met across the supply chain. Qualifications & Skills: Proven experience in an information security role within a UK-based organisation, ideally supporting public sector or critical services. Practical experience with security monitoring and incident response tooling (SIEM/XDR) Strong working knowledge of ISO/IEC 27001 and experience maintaining an ISMS. Practical experience with Cyber Essentials / Cyber Essentials Plus certification. Experience managing security risks, incidents, audits, and compliance activities in operational environments. Ability to balance strategic leadership with hands-on delivery in a small organisation. Strong understanding of service resilience, availability, and risk in mission-critical systems. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. By submitting an application to Saab UK, you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

An exciting opportunity has arisen for a Project Manager, ideally with Digital Transformation experience to support a major business programme centred around three strategic priorities: People, Performance, and Platform . The Platform priority focuses on scalable processes and tools, strengthened governance, reduced cost ratios, and the successful delivery of high-impact digital initiatives that drive competitive advantage. Digital is a core enabler of this strategy. This role will support the Associate Director of Digital Operations and CIO in governing the Platform priority and ensuring effective oversight of the initiatives that underpin its success. The Role You will play a key role in supporting governance, reporting, communications, and coordination across a portfolio of Platform initiatives. This is a highly visible position with exposure to senior leadership and cross-functional stakeholders. Principal Accountabilities Support governance of the Platform strategic priority Manage senior leadership sessions (agenda setting, Terms of Reference, minutes, and governance administration) Create high-quality communications collateral for organisation-wide Platform updates Provide oversight and reporting across multiple Platform initiatives Act as a visible point of contact for Platform-related information and collaboration The right Candidate will be a proactive and capable Project Manager who is comfortable balancing structured project delivery with governance and administrative responsibilities. Skills & Experience Strong foundation in project management disciplines Excellent written and verbal communication skills Ability to engage confidently with stakeholders at all levels Strong planning and organisational skills Ability to manage competing priorities under pressure Flexible mindset and willingness to support across a small team Understanding of technology and data environments Knowledge of business process re-engineering Contract Details Start: ASAP Duration: 9 months Rate: Approximately 600- 700 per day (Inside IR35) Location: London - minimum 2 days per week in the office (typically 2-3 days) Please note the contract details, the role is inside IR35, there is no flexibility and it will be 2/3 days a week onsite in central London, if you are happy with these details I am keen to see an up to date CV and will give you a call to discuss a fantastic opportunity with a market leading Client.

Senior Design Consultant Position - Full Time, Permanent Location - London, Hybrid Salary - £65,000-£85,000 Job Description: Senior Design Consultant Our client is a leading independent technology partner and global integrator with over 30 years of experience. With a team of over 800 global experts, they specialize in providing end-to-end connectivity solutions that propel organizations everywhere. From structured cabling to managed services, our client s end-to-end services provide infrastructure that can be completely relied upon. They offer a complete solution for business connectivity through a Design, Build, Deploy, and Optimise approach. Our client is a rapidly growing organization; finding and retaining the highest calibre of people is fundamental to their success. They work hard to create a challenging, supportive, and satisfying working environment for all employees and have successfully achieved the Investors in Diversity Foundational Award for their commitment to equality, diversity, and inclusion in the workplace. The Role The Senior Design Consultant will act as the lead consultant across several strategic and key accounts. You will hold full responsibility for ensuring accurate, high-quality design and estimation outputs are produced at both the pre-sales and post-sales stages of the project lifecycle. Working closely with sales, commercial, and operations teams, you will oversee the preparation of technical cost submissions, coordinate revisions, and manage all post-sales deliverables including construction drawings, variation responses, and site surveys. Key Objectives: Optimize revenues, margins, and win rates through strong leadership. Ensure all design and cost outputs align with client expectations. Support the company s broader strategic and commercial goals. What you will be doing: Bid & Response Development: Prepare quotations and conduct technical/commercial assessments to support the sales team in evaluating project viability, risks, and opportunities. Resource Leadership: Lead and coordinate allocated resources to ensure the timely, high-quality delivery of tender submissions and design development through a hands-on approach. Cross-Functional Collaboration: Coordinate with sales, operations, and commercial departments to ensure comprehensive responses to client tenders. Strategic Planning: Work with Senior Sales Directors to develop account plans and establish pricing/sales strategies for allocated accounts. Stakeholder Management: Liaise effectively with clients, main contractors, consultants, and internal teams, representing the company in formal design meetings and presentations. Risk Mitigation: Develop accurate pre-contract information and manage Pre-Contract Review (PCR) processes. Post-Sales Support: Coordinate design changes, manage variations, and ensure change control compliance within commercial and contractual frameworks. Validation: Review and validate tender cost proposals and Bills of Materials (BoMs), ensuring alignment with internal policies. Technical Oversight: Ensure detailed design outputs including general arrangement plans, cabinet layouts, and schematics meet industry and client standards. Mentorship: Proactively mentor team members, conduct peer reviews to identify errors, and support the development of junior consultants. What our client is looking for: Sector Expertise: Extensive experience in Telecommunications Infrastructure Cabling and ICT. Design Proficiency: Proven track record in designing structured cabling solutions. Data Centre Experience: Extensive experience in the delivery of Hyperscale Data Centre projects. Communication: Ability to produce and deliver professional client presentations in a clear and confident manner. Adaptability: Ability to absorb and manage new services and applications in a fast-paced environment. Project Management: The temperament to manage multiple competing priorities effectively. Technical Portfolio: Proven ability to develop comprehensive, detailed design packages. Preferred but not Essential: Professional Qualifications: RCDD, CNIDP, or CDCP. Manufacturer Accreditation: Evidence of accredited manufacturer training. If you feel you have the required skills and experience, please apply now via our website: (url removed) to be considered for this Senior Design Consultant position. In addition, feel free to contact our Service Delivery Manager, Lucas Smyth, for more information if required: (url removed) & (phone number removed)

Secure Engineer Must have an Active DV Clearance An opportunity has arisen for a Secure Engineer to join a growing Secure Engineering Project Team supporting Defence and highly secure government environments. This role suits a hands on engineer who enjoys on site delivery, takes ownership, and leads by example in complex and sensitive locations across the UK and occasionally overseas. About the Role - Secure Engineer As a Secure Engineer , you will deliver on site installations, upgrades, and infrastructure deployments within highly secure environments. You will interpret technical drawings and design documentation to implement solutions to specification. You will work closely with project managers, customers, and security teams to ensure smooth execution of project plans. The role includes break fix and project engineering activities, post installation testing, and structured handover to operations teams. You will maintain accurate records including sign off, asset registers, configuration details, and site documentation. Key Skills - Secure Engineer Minimum three years experience working within MOD or highly secure environments . Strong background in infrastructure installation and field engineering within data centres or secure sites. Good understanding of servers, network switches, structured cabling, racks, and network layouts . Ability to work independently, follow processes, and complete work to strict security and quality standards. Strong communication, organisation, and time management skills. Willingness to travel extensively and work outside core hours when required. Additional Requirements - Secure Engineer Full UK driving licence. Experience leading or coordinating on site engineering teams. Build secure national capability and lead on site delivery as a Secure Engineer . To apply, please send your CV by pressing the apply button.

Radius is seeking an experienced operational and strategic M&E Senior Data Centre Site Manager for their growing Data centre organisation based in London . Must have Critical M&E environment experience. Reporting to the Senior Operations Director, you will be responsible for the day-day management, strategic direction and operations of multiple DC sites. Working with 3rd party FM. Experience of managing a team Strategic thinking and mindset Change Management Incident and problem management, Managing 3rd party suppliers to deliver against stringent SLA s. Financial and Budget Management Project Management. P&L, OPEX, CAPEX Procurement Risk Management Ensure all technical teams create and follow SOPs, MOPs and EOPs to the highest degree if accuracy Responsible for critical infrastructure asset management and asset lifecycle Audit aware and support frequent annual audit process, ISO 9001, 45001, 14001 etc. Project Management. Good understanding of Health and Safety, ISO standards, and compliance, BMS, PMS, fire systems.

We are working with a powerhouse in the logistics and e-commerce world (with their London based HQ) and have a very exciting opportunity for someone to join them as a Data Analyst for the next 3+ months, with a great potential of something permanent being available for the right person. In this role you would be working very closely with the commercial team, focused on supporting the team with data analysis, reporting and performance insights, in particular looking at success factors, lead times, sales volumes etc. Your main focus will be around building and maintaining dashboards, analysis of sales performance and helping teams use data more effectively. Additionally, you'll be working across the wider commercial teams and providing Salesforce support, so it's a necessity that you have great communication skills as well as Salesforce (or similar CRM) knowledge. This is a project to help cleanse data and catch up, really we need someone that has some form of Data Analytics experience (2+ years) and in particular within a sales or revenue capacity. You'd be working a standard 9-5 day, Monday to Friday, and to start can work a 4 in/1 out hybrid split, and then after settling work 3/2. The offices you'd be working in are based in-between Marylebone and Fitzrovia, less than a 10 minute walk to Oxford Circus Station. As this is temporary, you'd be completing weekly timesheets and paid each Friday, working at an hourly rate of 18 per hour. What you'll be involved in: CRM & Data Support Work with the CRM Lead to ensure reporting aligns with Salesforce processes and data structures. Help maintain data quality and support improvements to CRM reporting. Assist in translating commercial reporting needs into system requirements. Support the Commercial team with Salesforce queries, creating training materials for FAQs. Data & Reporting Build and maintain dashboards and reports in Salesforce. Produce regular sales performance reports including pipeline, conversion and revenue metrics. Support the creation of reporting packs for monthly reviews and commercial meetings. Sales Performance Insights Analyse sales data to identify trends, opportunities and performance gaps. Support sales managers with insights on pipeline health, forecasting and productivity. Maintain KPI trackers and sales scorecards. What we're looking for Any form of early career exposure and experience within revenue operations would be ideal. Familiarity with and confidence using Salesforce or similar. Ability to interpret data and present insights clearly. Curious, detail-oriented and comfortable working in a fast-paced environment. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

An exciting opportunity has arisen for a Project Manager, ideally with previous PMO or PMO Implementation experience to support a major business transformation programme centred around three strategic priorities: People, Performance, and Platform . The Platform priority focuses on scalable processes and tools, strengthened governance, reduced cost ratios, and the successful delivery of high-impact digital initiatives that drive competitive advantage. Digital is a core enabler of this strategy. This role will support the Associate Director of Digital Operations and CIO in governing the Platform priority and ensuring effective oversight of the initiatives that underpin its success. The Role You will play a key role in supporting governance, reporting, communications, and coordination across a portfolio of Platform initiatives. This is a highly visible position with exposure to senior leadership and cross-functional stakeholders. Principal Accountabilities Support governance of the Platform strategic priority Manage senior leadership sessions (agenda setting, Terms of Reference, minutes, and governance administration) Create high-quality communications collateral for organisation-wide Platform updates Provide oversight and reporting across multiple Platform initiatives Act as a visible point of contact for Platform-related information and collaboration Reporting into the Associate Director, Digital Operations you will combine project management discipline with hands-on PMO support in a fast-paced, strategically important environment. The right Candidate will be a proactive and capable Project Manager who is comfortable balancing structured project delivery with governance and administrative responsibilities. Skills & Experience Strong foundation in project management disciplines Excellent written and verbal communication skills Ability to engage confidently with stakeholders at all levels Strong planning and organisational skills Ability to manage competing priorities under pressure Flexible mindset and willingness to support across a small team Understanding of technology and data environments Knowledge of business process re-engineering Contract Details Start: ASAP Duration: 9 months Rate: Approximately 500 - 600 per day (Inside IR35) Location: London - minimum 2 days per week in the office (typically 2-3 days) Please note the contract details, the role is inside IR35, there is no flexibility and it will be 2/3 days a week onsite in central London, if you are happy with these details I am keen to see an up to date CV and will give you a call to discuss a fantastic opportinity with a market leading Client.

Job Opportunity: ServiceNow Business Analyst - Modern Workplace Location: Leeds or Edinburgh Contract: 12 months Rate: 600 per day (umbrella) Why This Role Matters: Join our client's Service Transformation Lab (STL) and play a key role in revolutionizing the Modern Workplace Platform! Your efforts will simplify colleague technology experiences, enhance Service Catalogue journeys, improve the Employee Centre, and modernize workflows. STL operates through SAFe-aligned feature teams, driving investment-funded enhancements, business-as-usual improvements, and strategic ServiceNow transformations. What You'll Do: Shape Clear and Actionable Requirements: - Lead requirement discovery sessions with Product Owners, Customer Journey Managers, Tech Leads, Architects, Support Teams, and operational SMEs. - Translate colleague and business needs into structured epics, features, and stories for SAFe teams, ensuring clarity of expected outcomes, dependencies, data needs, and acceptance conditions. - Align work across Catalogue, ITSM, and Employee Centre journeys with STL's transformation themes like guided self-service and catalogue simplification. Drive Design & Decision Clarity: - Facilitate workshops, mapping sessions, and impact assessments using STL journey artefacts and the broader Modern Workplace Journey Atlas. - Collaborate with Service Design partners to ensure that colleague experience, simplicity, and accessibility are at the forefront of every change. Operate as Part of SAFe Feature Teams: - Work closely with Product Owners to maintain a healthy backlog and support PI planning. - Assist in estimation, sequencing, and readiness of work across ServiceNow releases and SAFe increments. - Create traceability between business needs, stories, test expectations, and operational value. Ensure Operational Readiness & Service Quality: - Engage with Service Operations, support teams, and knowledge owners to ensure smooth transitions into live service. - Contribute to knowledge updates, communications, and enhancements for colleague-facing journeys. - Support labs with metrics definition and benefit tracking across key STL journeys. Champion Continuous Improvement: - Identify inefficiencies within processes, catalogue items, knowledge articles, and employee-facing journeys. - Help squads simplify, automate, and optimize ServiceNow workflows and colleague interactions. What You'll Bring: Essential: Proven experience as a Business Analyst in a digital, service, or technology environment. Experience with ServiceNow and developer experience. Strong skills in requirements elicitation, process mapping, business process improvement, and structured story writing. Ability to work within Agile/SAFe delivery structures while juggling multiple work streams. Confident communicator with the ability to engage diverse stakeholders across Modern Workplace disciplines. A user-centered mindset grounded in data, clarity, and delivering measurable colleague and operational value. Desirable: Exposure to enterprise platforms involved in Modern Workplace journeys (e.g., Devices, Knowledge Management, M365 integrated journeys). Knowledge of journey mapping tools and techniques or collaboration with Service Design teams. Why Join Us? This is your chance to be a part of a dynamic team that is dedicated to enhancing the workplace experience. If you're passionate about technology, enjoy solving problems, and thrive in a collaborative environment, we want to hear from you! Apply now and help shape the future of our client's Modern Workplace! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Quality Auditor Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Highbridge, TA9 4JR Ways of Working: Site Based Hours of work: 4 on 4 off rotating shift (Day shift 06:00-18:00 2 consecutive shifts) (Night shift 18:00-06:00 2 consecuctive shifts) Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners, to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our Bakkavor site in Highbridge, which is one of our four Desserts sites in the UK, specialises in Cheesecake and Tarts, working closely with our sister site in Devizes that specialise in baked goods. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Leading UK B2C Logistics & Supply Chain organisation require a Business Intelligence Analyst to join their expanding Operations Forecasting & Planning team. You will have responsibility for sourcing, analysing and modelling the Data to create advanced forecasting capabilities across operational demand workloads and national customer support operations. Client Details Leading UK B2C Logistics & Supply Chain organisation Description Key Responsibilities: Forecast modelling on a weekly, daily and hourly level around customer demand planning, which drives the resourcing requirement to meet customer needs. Utilise multiple statistical forecasting methods and apply this to analyse and extract meaningful properties from large and complex data sets using SQL, to enable complex planning assumptions and improve forecast quality. Production of accurate and effective weekly demand forecasts (rolling 0 - 26 weeks) across lines of business ensuring awareness and management of Seasonality factors, Volume driver analysis and Special event forecasting Provide insight and intelligence to enable Operational leads and Resource Planning teams to make informed decisions on resourcing, and performance challenges and optimisation. Producing and maintaining forecast analysis and tracking, and operational performance reporting to identify performance risks, and opportunities. Support the Senior Planning and Forecasting Manager and Head of Planning & Trading with the production of the long term annual and quarterly forecasting and planning processes. Forecasting daily demand requirements, and feeds into the capacity / resourcing models, to achieve KPIs and SLAs as efficiently as possible Share best practice across colleagues in the Forecasting & Planning team, and ops stakeholders. Continuous review of performance, ensuring forecast performance is within acceptable toleration, variations are understood and articulated, and lessons learnt are incorporated into future forecasts. Profile Key Skills & Attributes: Advanced analytical skills using Excel, SQL and Power BI (DAX / Power Query) Forecasting and Planning experience in large scale operations - Field and/ or Contact Centres Experience in building, developing and maintenance Excel forecasting models Ability to use Excel at an advanced level, to design and manage complex forecasting models in a manner that ensure easy audit and transparency Awareness and ability to create, develop models and solutions to support problem solving activities and scenario modelling Strong modelling skills and ability to develop and build from concept through to strategic solution, Demand Planning models and processes Ability to create reports in Power BI, or have knowledge and experience of Tableau and other analytical and reporting solutions Job Offer Opportunity to join a leading UK organisation Opportunity to join a large and collaborative data team

MS667 - Back Office Service Manager Location: Watford Salary: £70,000 - £80,000 per annum + package Overview: First Military Recruitment are currently seeking a Back Office Service Manager on behalf of one of our clients. You will be responsible for the end-to-end management, delivery and continual improvement of IT services supporting back office business functions. This includes oversight of infrastructure, hosting, networks and core enterprise technologies in a primarily outsourced, multi-vendor environment. You will ensure that these foundational services deliver measurable business outcomes and value enabling stability, performance and scalability across the enterprise. Although often not directly visible to end users, these services are critical to the success of business-facing IT operations. Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities: You will be responsible for the delivery and management of the following back office IT services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private and public cloud hosting environments, ensuring resilience, scalability and security. Operational alignment with cyber security for controls, tools and compliance requirements. Planning, setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk reduction. Conduct quarterly value reviews with stakeholders to evidence business impact and drive continuous improvement. Benchmark services and costs against market standards to ensure efficiency and value for money. Apply SIAM principles to coordinate internal teams, global IT and external suppliers under a unified governance model. Conduct structured service reviews, presenting performance insights and agreed improvement plans. Drive operational excellence by implementing ITIL aligned best practices across incident, problem and change management. Ensure adherence to IT policies, cybersecurity standards and relevant regulatory requirements. Manage risks associated with back office services, maintaining audit readiness and operational resilience. Oversee the transition and introduction of new or changed services, ensuring stability and minimal disruption. Work closely with other Service Managers to align processes and deliver a consistent IT service experience across all domains. Partner with Product Management, Architecture and Vendor & Contract Management to ensure strategic alignment and effective resource use. Promote a culture of accountability, service ownership and customer focus across teams and suppliers. Skills and Qualifications: Demonstrable experience in service management and delivery of IT infrastructure services (e.g., servers, storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. Experience managing budgets and cost allocation. Business-focused, service-driven mindset. Familiarity with back office business processes and systems. Excellent communication and presentation skills. Ability to produce high-quality documentation and reporting. Self-motivated, results-oriented, able to work independently and in teams. IT service management (ITIL, SIAM). Competent in incident, problem and change management. Stakeholder engagement and communication. Service portfolio and catalogue management. Budget and financial management. Vendor management. Process improvement and governance. Business analysis and requirements gathering. Technical knowledge of infrastructure and hosting. Security clearance may be required. Willingness to work flexibly, including outside normal working hours if required. Willingness to travel to other locations, suppliers or vendors as needed.

Quality Auditor Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Holbeach Ways of Working: 3s & 2s Hours of work: 6pm - 6am Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners, to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Holbeach St Marks, Lincolnshire, specialises in producing chilled pizzas and employs around 880 people, operating in a fast-paced, high-volume environment. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Pension up to 8% matched • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Quality Auditor - Nights Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions, Life insurance up to 4x salary Location: Spalding Ways of Working: Site Based Hours of work: 3's & 2's, 18.00 - 06.00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners, to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Spalding is a vibrant hub where over 1,470 colleagues bring handcrafted sandwich wraps, salads, dips, soups, sauces, and mayonnaise to life across three manufacturing facilities and a distribution centre. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role.

Senior SQL DBA Database Administrator Full time 35 hours per week, Monday-Friday Fully office based. Free city centre daily parking. (You will have your parking space) Excellent benefits/perks. Easily accessible from major Norwich City Centre bus routes. 25 days holiday plus public holidays + up to 3 days Long Service entitlement Birthday day off Enhanced Workplace Pension Group Life Insurance Employee Assistance Programme free access to wellbeing and support tools GP24 free unlimited 24/7 access to a GP Training and development opportunities Electric vehicle charging points Fully air-conditioned offices Monday Motivation Free treats on Mondays Access to discounted local bus travel Our client is looking for a senior SQL DBA to join their IT Development team. Our client is a highly sought after employer, easily commutable to all transport routes. They have a strong emphasis on knowledge sharing, empowerment and creating relaxed working environment. Chill out areas, canteen, pool, table football, free fruit, free breakfasts plus lots more. This will be a highly interesting opportunity for a senior SQL DBA who has also had exposure to C#, and SQL Server (2014, 2017). In this role, you will Provide essential support to the development and IT teams by offering advice, guidance, and quality assurance on database-related tasks. A key part of the role will involve identifying and resolving non-performant SQL queries, ensuring smooth operations and high performance across our systems. You will contribute to maintaining a reliable and secure SQL Server estate, ensuring it operates efficiently and securely, and the role will report to the Software Development Manager, working with the Lead DBA s to fulfil the requirements of both internal and external customers. This is a fantastic opportunity for someone with a passion for databases and performance tuning to make a tangible impact. The ideal candidate will possess strong technical skills within a scalable environment and demonstrate the ability to design, implement, and maintain identity access. If you feel you fit the role please apply, we would be delighted to hear from you.

IntaPeople are currently representing a client based in South Wales who due to a substantial amount of growth now require an experienced Platform Engineering Manager/Director to join and lead their core production team along side the Chief Technology Officer. This role is about shaping how their platforms scale, ensuring resilience, and embedding long term DevOps principles across the business whilst using tools like Terraform/Ansible frameworks, CI/CD pipelines, observability, and infrastructure design. The Platform Engineer will be responsible for running their largest systems within their industry in the UK and having recently launched in the USA, they now are building within this resource area. Their an on-premise first business of which 90% of their workload-intensive applications run on Proxmox Servers which requires robust on-prem operations with hybrid cloud integrations. Please note, this is a hands on Management/Director position and not a hands off people leadership role. This position would suit a Principal/Lead level Engineer who is looking for more autonomy, responsibilities and progression. Key Skills/Experience (at a glance): Their platform has matured significantly in recent years and candidates should have demonstrable experience across most of the following: Proven experience as a Senior/Principal/Lead Platform/Infrastructure Engineer. Proven experience with people leadership. Proven experience running fast moving projects and teams. Strong server experience using tools such as Proxmox and vSphere hypervisor clusters (or similar). Experience with HP MSA SAN storage, Unifi networking, pfSense routing. Experience working within a cloud environment using cloud platforms such as Azure, AWS, and Digital Ocean Monitoring: Uptime Robot, Grafana, Sentry, and custom application-level tooling. Experience using operating systems such as Linux. Strong experience with databases such as MySQL For the right candidate, this is an opportunity to make a major impact in a scaling, founder-led business with a track record of continuous product development and an ambitious growth plan. KEY CHALLENGES THE NEW PLATFORM MANAGER/DIRECTOR WILL OWN Platform stability at scale their infrastructure is doubling approximately every three months. Downtime has direct and significant commercial impact, and incidents can occur at any time. AI tooling support They are actively using and expanding AI-assisted development tooling (Replit, Claude Code, currently cloud-based). They are also scoping local model deployment: Minimax M1 (229B) within two months, with Kimi K2 and DeepSeek to follow later in the year. New data centre build They are relocating to new offices (across the road from their current setup), where they will be constructing their own data centre. The incoming team will be central to this move/setup. Reducing the teams production bottleneck. The new manager/director in particular must be capable of owning the platform function with genuine autonomy. Resilience: Disaster recovery, backups, and replication across multiple data layers are constant priorities. Extreme velocity: They push code to production up to 4 times per day, running fast and breaking things, but aiming to remain online as much as possible. The core platform team between them covers platform trading core hours across two time zones UK: 07 00 and USA: 11 00. As well as providing out-of-hours emergency support on a rota basis set between the team. This organisation is a self-funded, profitable business that has set strong growth plans for 2026/2027. They are investing heavily within their own software and infrastructure platforms. This is an excellent time to join the team right now as you will play a pivotal role in shaping how that growth is supported. Role overview Platform Engineering Manager/Director Bridgend / Hybrid (3-4days per week) Salary £60,00 - £75,000 depending on experience 28days annual leave (inc. BH) increasing with length of service New office equipment such as Macbook etc Performance based bonuses Flexi time working structure Cycle to work scheme For more information please contact Nathan Handley on (phone number removed) or click APPLY now to be considered. Please note: We can provide sponsorship to candidates who are already living and working within the UK and have an established based within a commutable distance of the office. Candidates without this criteria should not apply as applications will not be processed. Candidates must be willing to work onsite 3-4 days per week in Bridgend/South Wales We would consider serious relocators but candidates must show willingness to attend interviews in person

ERP Tax Senior Consultant / Manager (D365 Finance & Operations / Workday) Senior-Lead level The Role We are supporting a client who is expanding their ERP and tax technology transformation capability and is seeking consultants with experience in Dynamics 365 Finance & Operations or Workday. This role sits at the intersection of ERP delivery, finance and tax, supporting tax and finance teams to ensure systems, processes and data effectively meet tax and compliance requirements. This is not a tax advisory role - strong tax awareness is required, but you will not be expected to be a tax specialist. You will work on ERP implementations, upgrades and transformation programmes, often within complex, multinational environments. Key Responsibilities Support D365 F&O or Workday implementations and transformation projects Work closely with tax and finance teams to understand requirements and translate them into system and process design Support indirect tax and compliance processes (e.g. VAT/GST, reporting, controls) Assist with global operating model, governance and process improvements Ensure accurate data flows and reporting to support tax compliance Collaborate with ERP, tax, finance and technology stakeholders across programmes Contribute to testing, deployment and post-go-live support Required Experience Experience working with D365 Finance & Operations or Workday in an implementation or transformation capacity Exposure to tax or finance requirements within ERP environments Understanding of indirect tax concepts (VAT/GST/SUT) at a practical, systems level Experience translating business or tax requirements into ERP solutions Background in consulting, systems implementation, or in-house transformation Comfortable working in multi-entity or multinational environments Nice to Have Experience with tax technology or compliance processes Exposure to large-scale ERP programmes Experience working alongside tax teams, shared service centres or managed services Familiarity with data, reporting or controls frameworks Who This Role Suits ERP consultants who want to broaden into tax-enabled transformation Finance systems professionals with tax exposure Consultants who enjoy working at the intersection of technology, process and regulation Candidates looking to move away from pure technical or pure tax roles Why Apply Work on large, high-impact transformation programmes Gain exposure to tax technology and global compliance Flexible working arrangements Clear progression for senior and lead-level consultants Opportunity to develop a specialist niche combining ERP and tax Please get in touch with Kamilla Ryan url removed if you are interested. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. The Role: This role is part of our Public Safety Solutions Business Unit. The Information Security Manager is accountable for the organisation's information security strategy, governance, and compliance, ensuring the protection of systems and data that support UK public sector and emergency service operations. The role is critical in ensuring that services remain secure, resilient, and available, recognising the operational importance and potential impact on frontline emergency response. Key Responsibilities: Security Leadership & Assurance Own and be accountable for the organisation's overall security posture, ensuring alignment with business objectives and public sector expectations. Lead the implementation, maintenance, and continuous improvement of the ISMS in line with ISO/IEC 27001. Maintain Cyber Essentials Plus certification, ensuring ongoing compliance with technical controls. Develop and maintain the Security Management Plan, with a focus on resilience, availability, and service continuity. Provide regular assurance reporting to senior leadership and stakeholders. Risk Management & Compliance Own and maintain the Security Risk Register, ensuring risks are identified, assessed, and managed in line with organisational risk appetite. Conduct and support risk assessments, internal audits, and external certification activities. Ensure compliance with relevant UK regulatory and security requirements, including GDPR and guidance from the National Cyber Security Centre. Work with internal teams and suppliers to implement proportionate and effective security controls. Security Operations & Incident Management Act as the primary point of contact for security incidents, leading or coordinating response activities. Take a hands-on role in incident investigation, root cause analysis, and remediation. Ensure that incident response processes are aligned to the operational needs of emergency service environments, including timely escalation and communication. Oversee vulnerability management, security testing, and remediation activities, engaging third parties where required (e.g., CHECK providers). Service Resilience & Operational Security Ensure security is embedded in the design and operation of services supporting emergency response. Work closely with operational and technical teams to maintain high levels of system availability and resilience. Support business continuity and disaster recovery planning, testing, and continuous improvement. Security Awareness & Culture Develop and deliver targeted security awareness and training programmes. Promote a strong security culture, ensuring all staff understand their responsibilities in protecting critical services. Stakeholder Engagement Act as a trusted advisor to senior leadership, operational teams, and external stakeholders. Support engagement with public sector customers, providing assurance on security controls and practices. Collaborate with suppliers and partners to ensure security requirements are met across the supply chain. Qualifications & Skills: Proven experience in an information security role within a UK-based organisation, ideally supporting public sector or critical services. Practical experience with security monitoring and incident response tooling (SIEM/XDR) Strong working knowledge of ISO/IEC 27001 and experience maintaining an ISMS. Practical experience with Cyber Essentials / Cyber Essentials Plus certification. Experience managing security risks, incidents, audits, and compliance activities in operational environments. Ability to balance strategic leadership with hands-on delivery in a small organisation. Strong understanding of service resilience, availability, and risk in mission-critical systems. Excellent communication skills, with the ability to engage both technical and non-technical stakeholders. By submitting an application to Saab UK, you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.

As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting