We are a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date. To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. To create user accounts for new starters on AD, Email systems and ERP systems Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA's. To install and configure operating systems and other software to agreed standards. Assist in the compilation and maintenance of an accurate inventory of hardware and software. About You Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server. Active Directory. Office 365. Microsoft Windows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN, WAN and VPN hardware. IP Telephony. What's in it for you? 25 days holiday's. Monday - Friday 08.30am - 5pm. Free on site parking. Cycle to scheme work. Hardship fund. Simply Health Plan - which gives costs towards opticians, dentist, physiotherapy etc. Not ready to apply? If you're looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T:E:
04/12/2025
Full time
We are a market leading, family run wholesaler/manufacturer supplying specialist retailers, contractors and interior designers with window furnishing products, both off the shelf and made to measure. Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure. The Role To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date. To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. To create user accounts for new starters on AD, Email systems and ERP systems Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA's. To install and configure operating systems and other software to agreed standards. Assist in the compilation and maintenance of an accurate inventory of hardware and software. About You Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server. Active Directory. Office 365. Microsoft Windows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN, WAN and VPN hardware. IP Telephony. What's in it for you? 25 days holiday's. Monday - Friday 08.30am - 5pm. Free on site parking. Cycle to scheme work. Hardship fund. Simply Health Plan - which gives costs towards opticians, dentist, physiotherapy etc. Not ready to apply? If you're looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T:E:
Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date. To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. To create user accounts for new starters on AD, Email systems and ERP systems Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA's. To install and configure operating systems and other software to agreed standards. Assist in the compilation and maintenance of an accurate inventory of hardware and software. About You Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server. Active Directory. Office 365. Microsoft Windows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN, WAN and VPN hardware. IP Telephony. What's in it for you? £28,000 - £30,000 25 days holidays plus bank holidays Monday - Friday 08.30am - 5pm Free on site parking Pension scheme Cycle to scheme work, gym onsite Hardship fund Simply Health Plan - which gives costs towards opticians, dentist, physiotherapy etc Not ready to apply? If you're looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T:E:
03/12/2025
Full time
Our business has grown year on year, we have a passion to continue growing the business and re-invest profits into refreshing our product range and improving infrastructure and we are looking for a 1st & 2nd Line Support Technician. The Responsibilities To provide 1 st & 2 nd line support to users for all PC hardware, software and associated peripherals. This includes escalating internally or redirecting support requests to the software / hardware supplier where necessary. To manage and resolve support calls on the IT Helpdesk and document their outcome to facilitate the resolution of common queries, including pro-actively providing information to users on the progress of outstanding support calls and ensuring messages are passed on to the relevant people. Maintaining the IT Departments technical documentation, guidelines and procedures to ensure they are up to date. To deploy and maintain PCs and associated peripherals including the redeployment of existing equipment to agreed standards, by performing upgrades, new installations and carrying out routine procedures. To create user accounts for new starters on AD, Email systems and ERP systems Complete daily checklist to identify any issues early. Any issues discovered need to be resolved as per SLA's. To install and configure operating systems and other software to agreed standards. Assist in the compilation and maintenance of an accurate inventory of hardware and software. About You Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. Good analytical and problem-solving skills. Ability to manage own workload and prioritise jobs appropriately. Ability to research unfamiliar topics and to keep knowledge up to date with current technology. Ability to handle confidential information. Good communication skills, even when under pressure. Attention to detail. Ability to follow established IT policies and procedures. Willingness to develop role as business grows. A recent working knowledge will be required of: Microsoft Windows Server. Active Directory. Office 365. Microsoft Windows 11/10. iOS. PC/laptop hardware. Multifunction, plotter, laser and label printers. Server/storage hardware. Virtualisation technology. LAN, WAN and VPN hardware. IP Telephony. What's in it for you? £28,000 - £30,000 25 days holidays plus bank holidays Monday - Friday 08.30am - 5pm Free on site parking Pension scheme Cycle to scheme work, gym onsite Hardship fund Simply Health Plan - which gives costs towards opticians, dentist, physiotherapy etc Not ready to apply? If you're looking for some more information, then please give us a call Speak to Amy Hutcheson Principal Consultant T:E:
Junior IT Support Engineer - 24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to learn. Flair for problem solving and methodical approach to issue diagnosis (Essential). Team player who enjoys sharing knowledge with colleagues. Well organised with excellent time management skills and ability to work without supervision (Essential). Good working knowledge of MS Windows (Client devices). Understanding of MS Exchange and AD (Users and Computers). Experience of mobile device and application management across Microsoft, Apple and Android platforms (Desirable). 1-3 years previous customer facing support role, preferably technology related. A people person, who enjoys interacting and talking to people on a daily basis and can form strong relationships and connections. Principle accountabilities: Helping customers as soon as they walk into the door and being that first Point of call for all issues, prior to escalation. Talking to customers over the phone, in person or via chat / email to capture, record and resolve technical problems experienced. Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolutions found. Take ownership of customer issues and ensure they are carried through to completion (Where possible - if not escalated). Upkeep and stick to the agreed SLA (Service Level Agreement) within the business. To maintain the asset database ensuring costs are controlled, items are fully accounted for and available to honour departmental deliverables. To be able to have flexibility with varying day-shift patterns. To manage and contribute to strategic projects as identified by the Service Desk Manager. To report to the Service Desk manager about any potential arising trends within the Service Desk client, in order to establish trends per user, software or department. Any other ad hoc tasks as set by Service Desk Manager. Other Requirements: Full UK Driving License & access to your own transport The Package: If successful our client is offering a salary of up 24,500 per annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this junior IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
21/11/2025
Full time
Junior IT Support Engineer - 24,500 per annum - Driffield Principal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. I'm looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards. Experience, Qualifications & Training: Customer focused with excellent interpersonal and communication skills (Essential). Hands on, flexible and pro-active approach with willingness to learn. Flair for problem solving and methodical approach to issue diagnosis (Essential). Team player who enjoys sharing knowledge with colleagues. Well organised with excellent time management skills and ability to work without supervision (Essential). Good working knowledge of MS Windows (Client devices). Understanding of MS Exchange and AD (Users and Computers). Experience of mobile device and application management across Microsoft, Apple and Android platforms (Desirable). 1-3 years previous customer facing support role, preferably technology related. A people person, who enjoys interacting and talking to people on a daily basis and can form strong relationships and connections. Principle accountabilities: Helping customers as soon as they walk into the door and being that first Point of call for all issues, prior to escalation. Talking to customers over the phone, in person or via chat / email to capture, record and resolve technical problems experienced. Maintain an accurate record of all issues encountered, the corrective steps undertaken and any resolutions found. Take ownership of customer issues and ensure they are carried through to completion (Where possible - if not escalated). Upkeep and stick to the agreed SLA (Service Level Agreement) within the business. To maintain the asset database ensuring costs are controlled, items are fully accounted for and available to honour departmental deliverables. To be able to have flexibility with varying day-shift patterns. To manage and contribute to strategic projects as identified by the Service Desk Manager. To report to the Service Desk manager about any potential arising trends within the Service Desk client, in order to establish trends per user, software or department. Any other ad hoc tasks as set by Service Desk Manager. Other Requirements: Full UK Driving License & access to your own transport The Package: If successful our client is offering a salary of up 24,500 per annum, favourable holiday allowance, company contributed pension scheme and opportunities for professional development including training and advancement. How to Apply: If you are interested in hearing more about this junior IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH
Title: CS&A Engineer Location: Warrington Duration: 12 Months Rate: £40-55 p/hour IR35 Responsibilities: * Delivering structural / civils design to support Nuclear projects, inspections and construction site support on projects within the UK and, potentially, overseas. Work encompasses the full lifecycle of a project. * Concept and Feasibility studies for multi discipline design projects. * Analysis and Design using engineering software such as Staad. * Preparation of Calculations, CDM activities, Basis of Design, Material Specifications, Scopes of Work, Technical reports, Inter discipline design coordination and supervision. * Liaise with Technicians in the preparation of Revit models. * Working with integrated multi-disciplinary teams to deliver high profile projects. * Provide technical support to other members of the team. * Ensure all work to be carried out with a positive attitude toward safety, both in design and in the office environment. * Responsible for the management of project delivery including developing resourcing profiles. * Assisting and mentoring team members to promote their technical and professional development, if required. Requirements: * Degree Qualified (BEng or MEng), Civil / Structural Engineer * Chartered or Incorporated Engineer with membership of ICE or IStructE, or working toward full membership of ICE or IStructE. These requirements are desirables but consideration will be given to relevant experience. * Significant experience in the design of structures in reinforced concrete and steelwork. The initial project would involve steelwork design and assessment of existing facilities. * It would be advantageous but not necessary to have previous experience within the nuclear industry and design for seismic loading. * Awareness and experience of using the latest design codes and standards. * Understanding of the relevant legal and regulatory standards.
06/10/2021
Full time
Title: CS&A Engineer Location: Warrington Duration: 12 Months Rate: £40-55 p/hour IR35 Responsibilities: * Delivering structural / civils design to support Nuclear projects, inspections and construction site support on projects within the UK and, potentially, overseas. Work encompasses the full lifecycle of a project. * Concept and Feasibility studies for multi discipline design projects. * Analysis and Design using engineering software such as Staad. * Preparation of Calculations, CDM activities, Basis of Design, Material Specifications, Scopes of Work, Technical reports, Inter discipline design coordination and supervision. * Liaise with Technicians in the preparation of Revit models. * Working with integrated multi-disciplinary teams to deliver high profile projects. * Provide technical support to other members of the team. * Ensure all work to be carried out with a positive attitude toward safety, both in design and in the office environment. * Responsible for the management of project delivery including developing resourcing profiles. * Assisting and mentoring team members to promote their technical and professional development, if required. Requirements: * Degree Qualified (BEng or MEng), Civil / Structural Engineer * Chartered or Incorporated Engineer with membership of ICE or IStructE, or working toward full membership of ICE or IStructE. These requirements are desirables but consideration will be given to relevant experience. * Significant experience in the design of structures in reinforced concrete and steelwork. The initial project would involve steelwork design and assessment of existing facilities. * It would be advantageous but not necessary to have previous experience within the nuclear industry and design for seismic loading. * Awareness and experience of using the latest design codes and standards. * Understanding of the relevant legal and regulatory standards.
Framestore is a global leader in visual effects and computer graphics, having won every major industry award; including an Oscar and BAFTA for the film ‘Gravity’.
Our Systems Development team builds software for large Linux systems used globally in real production: high-performance computing (HPC, renderfarm), storage and file systems, system monitoring, and the Linux OS used by all of our artists and technicians.
If you would enjoy working as part of a small and innovative team then we are looking for a great software developer to join us.
Role
One of our principal tools is our ‘FQ’ render farm software: a bespoke implementation of scheduling, containers, analytics and user interface. It gives our technical artists interactive control over multiple tens of thousands of processing cores, operating on petabytes of data. FQ has been the engine behind almost every image produced by Framestore for nearly 10 years.
With FQ and our other projects, members of the team are responsible for:
design, programming, testing and deployment of software that meets real-world needs;
maintaining existing software; proprietary and open source;
collaborating with sysadmins on system design; and
advising others (developer and non-developers) on systems and performance issues.
Requirements
Degree in Computer Science, Software Engineering or related field
Several years experience of software development in a Linux or other Unix-like environment in either C or C++
Experience in collaborating on software projects, including the use of source control (eg. Git) and reviewing patches
Desirable skills
Experience with distributed systems; TCP/IP networking, and event-driven architectures
Knowledge of some of the interesting Linux kernel and glibc APIs
Understanding of fundamental data structures and their performance characteristics
Experience of front-end UI development in Qt, with attention to detail and presentation
Experience with PostgreSQL databases and performance issues
A working knowledge of programming in Python
A passion and interest in film and computer graphics are warmly welcomed! But prior experience is not necessary.
26/11/2018
Full time
Framestore is a global leader in visual effects and computer graphics, having won every major industry award; including an Oscar and BAFTA for the film ‘Gravity’.
Our Systems Development team builds software for large Linux systems used globally in real production: high-performance computing (HPC, renderfarm), storage and file systems, system monitoring, and the Linux OS used by all of our artists and technicians.
If you would enjoy working as part of a small and innovative team then we are looking for a great software developer to join us.
Role
One of our principal tools is our ‘FQ’ render farm software: a bespoke implementation of scheduling, containers, analytics and user interface. It gives our technical artists interactive control over multiple tens of thousands of processing cores, operating on petabytes of data. FQ has been the engine behind almost every image produced by Framestore for nearly 10 years.
With FQ and our other projects, members of the team are responsible for:
design, programming, testing and deployment of software that meets real-world needs;
maintaining existing software; proprietary and open source;
collaborating with sysadmins on system design; and
advising others (developer and non-developers) on systems and performance issues.
Requirements
Degree in Computer Science, Software Engineering or related field
Several years experience of software development in a Linux or other Unix-like environment in either C or C++
Experience in collaborating on software projects, including the use of source control (eg. Git) and reviewing patches
Desirable skills
Experience with distributed systems; TCP/IP networking, and event-driven architectures
Knowledge of some of the interesting Linux kernel and glibc APIs
Understanding of fundamental data structures and their performance characteristics
Experience of front-end UI development in Qt, with attention to detail and presentation
Experience with PostgreSQL databases and performance issues
A working knowledge of programming in Python
A passion and interest in film and computer graphics are warmly welcomed! But prior experience is not necessary.
A company within the marine industry is dedicated to the development and production of high-performance diesel outboard engines. They have taken an innovative approach towards the resolution of the challenges involved in bringing such a product to market.
The company offers an exciting and fast-paced environment where innovative and unusual ideas are actively encouraged. The business is rapidly growing and as such is the ideal environment for a candidate looking for career progression and involvement in an industry-changing project from an early stage.
They are now looking to expand its capabilities in the field of electronic controls. They are seeking a Principal Engineer (Controls) will be responsible for leading the company controls developments activities, both software and hardware across engine and vessel applications.
KEY RESPONSIBILITIES
The Principal Engineer (Controls) will have responsibilities including (but not limited to):
l Development of the company's ongoing product control approach and strategies.
l Management of a team of engineers and technicians in the delivery of the controls function including recruitment, training, work planning, appraisals, one-to-ones, leave management, departmental budget control.
l Provision of technical leadership to externally sourced hardware and software development activities including; preparation of initial RFQ's, final supplier selection and management through the technical delivery process to project completion.
l To act as the single point of internal expertise on matters relating to powertrain and marine vessel control (both software and hardware), continuing to maintain a comprehensive and up to date knowledge of relevant technologies.
l Ongoing expansion of the company's electrical and controls test capability including HiL and SiL rigs.
The successful applicant
• Will be a completer-finisher with great attention to detail and effective documentation.
• They will be an excellent communicator with a good grasp of the English language. You will work as part of a larger development team so must be an effective team player with a clear focus on the ultimate project goal.
• They must have a strong work ethic and be able to drive themselves to the agreed outcome.
• They must also be capable of interacting effectively with suppliers drawn from an international supply chain, so an ability to speak more than one language will be of benefit.
• Experienced engineer of electronics control systems with a deep understanding of controls systems strategy and execution. Strong software skills are essential as is a robust understanding of digital electronics hardware design.
• Competency with real time operating systems, “C”, LabView, Matlab/Simulink and VHDL is required, together with an understanding of software HIL testing and SIL validation.
• Experience with FPGA-based designs and ARM processors will be beneficial. A knowledge of the implementation and constraints of on- and off-vehicle networks is required. A working understanding of analogue electronics would be beneficial.
You will also need to work alongside experienced engineers of parallel disciplines in the development of new products and test equipment, so a robust basis in physics and mathematics is essential. A prior capability with one of the industry-standard design tools (e.g. NX, Catia, Inventor) will be beneficial.
Working competency with the usual office tools (Word, Excel, PowerPoint) is mandatory. The successful candidate will have at least 5 year's demonstrable experience across the above competencies in either the aerospace, motorsport or automotive industries. Applications from candidates from other industries who can demonstrate the necessary capabilities and experience will be considered.
The successful applicant will be able to evidence their relevant prior experience by means of peer interview and by-passing initial capability tests. Where possible they should be prepared to bring examples of their own prior work to interview. The successful candidate will be able to evidence their own work, as opposed to that of a team of which they have been a part.
If interested in this opportunity please apply now
Orion Electrotech Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.
By applying for this position please take a few moments to view our Privacy Notice on our Orion website which details how we retain and process your data. Alternatively please give us a call so we can discuss this with you
29/10/2018
A company within the marine industry is dedicated to the development and production of high-performance diesel outboard engines. They have taken an innovative approach towards the resolution of the challenges involved in bringing such a product to market.
The company offers an exciting and fast-paced environment where innovative and unusual ideas are actively encouraged. The business is rapidly growing and as such is the ideal environment for a candidate looking for career progression and involvement in an industry-changing project from an early stage.
They are now looking to expand its capabilities in the field of electronic controls. They are seeking a Principal Engineer (Controls) will be responsible for leading the company controls developments activities, both software and hardware across engine and vessel applications.
KEY RESPONSIBILITIES
The Principal Engineer (Controls) will have responsibilities including (but not limited to):
l Development of the company's ongoing product control approach and strategies.
l Management of a team of engineers and technicians in the delivery of the controls function including recruitment, training, work planning, appraisals, one-to-ones, leave management, departmental budget control.
l Provision of technical leadership to externally sourced hardware and software development activities including; preparation of initial RFQ's, final supplier selection and management through the technical delivery process to project completion.
l To act as the single point of internal expertise on matters relating to powertrain and marine vessel control (both software and hardware), continuing to maintain a comprehensive and up to date knowledge of relevant technologies.
l Ongoing expansion of the company's electrical and controls test capability including HiL and SiL rigs.
The successful applicant
• Will be a completer-finisher with great attention to detail and effective documentation.
• They will be an excellent communicator with a good grasp of the English language. You will work as part of a larger development team so must be an effective team player with a clear focus on the ultimate project goal.
• They must have a strong work ethic and be able to drive themselves to the agreed outcome.
• They must also be capable of interacting effectively with suppliers drawn from an international supply chain, so an ability to speak more than one language will be of benefit.
• Experienced engineer of electronics control systems with a deep understanding of controls systems strategy and execution. Strong software skills are essential as is a robust understanding of digital electronics hardware design.
• Competency with real time operating systems, “C”, LabView, Matlab/Simulink and VHDL is required, together with an understanding of software HIL testing and SIL validation.
• Experience with FPGA-based designs and ARM processors will be beneficial. A knowledge of the implementation and constraints of on- and off-vehicle networks is required. A working understanding of analogue electronics would be beneficial.
You will also need to work alongside experienced engineers of parallel disciplines in the development of new products and test equipment, so a robust basis in physics and mathematics is essential. A prior capability with one of the industry-standard design tools (e.g. NX, Catia, Inventor) will be beneficial.
Working competency with the usual office tools (Word, Excel, PowerPoint) is mandatory. The successful candidate will have at least 5 year's demonstrable experience across the above competencies in either the aerospace, motorsport or automotive industries. Applications from candidates from other industries who can demonstrate the necessary capabilities and experience will be considered.
The successful applicant will be able to evidence their relevant prior experience by means of peer interview and by-passing initial capability tests. Where possible they should be prepared to bring examples of their own prior work to interview. The successful candidate will be able to evidence their own work, as opposed to that of a team of which they have been a part.
If interested in this opportunity please apply now
Orion Electrotech Ltd acts as both an Employment Business and Employment Agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.
By applying for this position please take a few moments to view our Privacy Notice on our Orion website which details how we retain and process your data. Alternatively please give us a call so we can discuss this with you
IT Systems Support Technician
Contract
Warrington
Our client is a large UK Infrastructure company based in Warrington, they are seeking an IT Systems Support Technician.
Job Purpose:
To provide first and second line support for BBMM staff, assisting them with hardware and software issues.
To assist IT Support Team Leader in ensuring a high level of service across BBMM contracts, through timely and effective issue resolution.
To gather information to make recommendations to support the continuous improvement, and ensure IT service delivery is maintained at an optimum level.
Dimensions of the Role (Budgetary, Assets and/or Staff Responsibilities)
Provide support to a multi-site network delivering IT equipment; business applications; office solutions; and e-mail and other services as required.
Implement improvements and maintenance support and liaise with IT service providers as required.
Provide desktop and application assistance to users BBMM offices and depots.
Principal Responsibilities / Key Duties:
Overall:
To establish and maintain IT infrastructure and systems to meet the requirements for delivery of the Area 10 Asset Support Contract.
Principle Accountabilities
* Provide 1st and 2nd line technical support maintaining a high degree of customer service for all support queries, and adhere to all Balfour Beatty IT policies and procedures.
* To perform local management and configuration of SQL databases, active directory components, printer and group policy administration, IP telephony, RSA console and proxy administrative duties.
* To perform 3rd Party logging of incidents and change requests with IT service providers, and perform basic fault finding and diagnosis as required.
* Work with end users to identify opportunities to improve existing systems, procedures and applications by a process of investigation and analysis.
* Provide, where appropriate, training and training material for end-users in the use of IT systems and applications.
Maintain the register for all hardware and software assets and perform regular audit
Minimum Qualifications and Skills:
* Two to three years’ experience in user support within a network environment involved in service delivery, infrastructure development, support and maintenance
* Multi-skilled to provide comprehensive support service across multiple, sites
Experience - essential:
* Will have successfully taken part in at least one major systems implementation.
* Demonstrated a high degree of self-motivation and excellent communication skills, creativity, attention to details, tenacity, and adaptability and is team orientated.
Experience - desirable:
* Knowledge of Intranet/Internet Tools, service, security and access mechanisms
* Working knowledge of active directory
* Knowledge of Microsoft Exchange server 2010
*
Any other requirements for the role – specific competencies, particular working patterns, need for travel, demanding parts of the job etc:
* Sound technical systems skills, application and/or database administration.
* Knowledge of key elements of an IT infrastructure
* Role will require travel to other offices nationally and also travel within the area.
* Driving licence
At First Recruitment we understand just how important it is to secure the right people. That’s why our consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.
This is a superb opportunity for any IT Systems Support Technician looking to work for a reputable Organisation
09/09/2016
IT Systems Support Technician
Contract
Warrington
Our client is a large UK Infrastructure company based in Warrington, they are seeking an IT Systems Support Technician.
Job Purpose:
To provide first and second line support for BBMM staff, assisting them with hardware and software issues.
To assist IT Support Team Leader in ensuring a high level of service across BBMM contracts, through timely and effective issue resolution.
To gather information to make recommendations to support the continuous improvement, and ensure IT service delivery is maintained at an optimum level.
Dimensions of the Role (Budgetary, Assets and/or Staff Responsibilities)
Provide support to a multi-site network delivering IT equipment; business applications; office solutions; and e-mail and other services as required.
Implement improvements and maintenance support and liaise with IT service providers as required.
Provide desktop and application assistance to users BBMM offices and depots.
Principal Responsibilities / Key Duties:
Overall:
To establish and maintain IT infrastructure and systems to meet the requirements for delivery of the Area 10 Asset Support Contract.
Principle Accountabilities
* Provide 1st and 2nd line technical support maintaining a high degree of customer service for all support queries, and adhere to all Balfour Beatty IT policies and procedures.
* To perform local management and configuration of SQL databases, active directory components, printer and group policy administration, IP telephony, RSA console and proxy administrative duties.
* To perform 3rd Party logging of incidents and change requests with IT service providers, and perform basic fault finding and diagnosis as required.
* Work with end users to identify opportunities to improve existing systems, procedures and applications by a process of investigation and analysis.
* Provide, where appropriate, training and training material for end-users in the use of IT systems and applications.
Maintain the register for all hardware and software assets and perform regular audit
Minimum Qualifications and Skills:
* Two to three years’ experience in user support within a network environment involved in service delivery, infrastructure development, support and maintenance
* Multi-skilled to provide comprehensive support service across multiple, sites
Experience - essential:
* Will have successfully taken part in at least one major systems implementation.
* Demonstrated a high degree of self-motivation and excellent communication skills, creativity, attention to details, tenacity, and adaptability and is team orientated.
Experience - desirable:
* Knowledge of Intranet/Internet Tools, service, security and access mechanisms
* Working knowledge of active directory
* Knowledge of Microsoft Exchange server 2010
*
Any other requirements for the role – specific competencies, particular working patterns, need for travel, demanding parts of the job etc:
* Sound technical systems skills, application and/or database administration.
* Knowledge of key elements of an IT infrastructure
* Role will require travel to other offices nationally and also travel within the area.
* Driving licence
At First Recruitment we understand just how important it is to secure the right people. That’s why our consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.
This is a superb opportunity for any IT Systems Support Technician looking to work for a reputable Organisation
Network Infrastructure Specialist – Ashford Middx
Salary guide is £50-£55K.
The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients.
Responsibilities
- Conduct IT reviews and assessments of client IT infrastructure
- Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients
- Support the client-facing IT helpdesk by providing hands-on third-line support as necessary
- Be a source of knowledge and information to less technically experienced staff
- Recommend and draft IT and User Support policies and procedures for the IT Helpdesk
- Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them
- Assist with the management and development of the IT Support Service
- Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests
- Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls
- Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations.
- Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate
- Motivate and foster creativity, communication and team working.
Ideal Qualifications
- MCSE Windows 2008/2012
- Knowledge of working with Azure and Office365 technologies
- In-depth knowledge of VMware and Hyper-V virtualisation technologies
- In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+
- Extensive daily operational service support leadership experience
- Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools
Attributes
- A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels
- Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute
- Capable of expressing recommendations under scrutiny and explaining them if challenged
- Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations.
- Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home.
- Able to interact at many levels including CEOs and support technicians and all in between.
PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION.
Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
09/09/2016
Network Infrastructure Specialist – Ashford Middx
Salary guide is £50-£55K.
The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients.
Responsibilities
- Conduct IT reviews and assessments of client IT infrastructure
- Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients
- Support the client-facing IT helpdesk by providing hands-on third-line support as necessary
- Be a source of knowledge and information to less technically experienced staff
- Recommend and draft IT and User Support policies and procedures for the IT Helpdesk
- Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them
- Assist with the management and development of the IT Support Service
- Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests
- Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls
- Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations.
- Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate
- Motivate and foster creativity, communication and team working.
Ideal Qualifications
- MCSE Windows 2008/2012
- Knowledge of working with Azure and Office365 technologies
- In-depth knowledge of VMware and Hyper-V virtualisation technologies
- In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+
- Extensive daily operational service support leadership experience
- Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools
Attributes
- A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels
- Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute
- Capable of expressing recommendations under scrutiny and explaining them if challenged
- Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations.
- Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home.
- Able to interact at many levels including CEOs and support technicians and all in between.
PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION.
Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
Network Infrastructure Specialist – Ashford Middx
Salary guide is £50-£55K.
The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients.
Responsibilities
- Conduct IT reviews and assessments of client IT infrastructure
- Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients
- Support the client-facing IT helpdesk by providing hands-on third-line support as necessary
- Be a source of knowledge and information to less technically experienced staff
- Recommend and draft IT and User Support policies and procedures for the IT Helpdesk
- Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them
- Assist with the management and development of the IT Support Service
- Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests
- Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls
- Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations.
- Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate
- Motivate and foster creativity, communication and team working.
Ideal Qualifications
- MCSE Windows 2008/2012
- Knowledge of working with Azure and Office365 technologies
- In-depth knowledge of VMware and Hyper-V virtualisation technologies
- In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+
- Extensive daily operational service support leadership experience
- Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools
Attributes
- A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels
- Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute
- Capable of expressing recommendations under scrutiny and explaining them if challenged
- Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations.
- Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home.
- Able to interact at many levels including CEOs and support technicians and all in between.
PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION.
Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
09/09/2016
Network Infrastructure Specialist – Ashford Middx
Salary guide is £50-£55K.
The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients.
Responsibilities
- Conduct IT reviews and assessments of client IT infrastructure
- Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients
- Support the client-facing IT helpdesk by providing hands-on third-line support as necessary
- Be a source of knowledge and information to less technically experienced staff
- Recommend and draft IT and User Support policies and procedures for the IT Helpdesk
- Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them
- Assist with the management and development of the IT Support Service
- Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests
- Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls
- Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations.
- Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate
- Motivate and foster creativity, communication and team working.
Ideal Qualifications
- MCSE Windows 2008/2012
- Knowledge of working with Azure and Office365 technologies
- In-depth knowledge of VMware and Hyper-V virtualisation technologies
- In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+
- Extensive daily operational service support leadership experience
- Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools
Attributes
- A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels
- Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute
- Capable of expressing recommendations under scrutiny and explaining them if challenged
- Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations.
- Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home.
- Able to interact at many levels including CEOs and support technicians and all in between.
PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION.
Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
IT Systems Support Technician
Contract
Warrington
Our client is a large UK Infrastructure company based in Warrington, they are seeking an IT Systems Support Technician.
Job Purpose:
To provide first and second line support for BBMM staff, assisting them with hardware and software issues.
To assist IT Support Team Leader in ensuring a high level of service across BBMM contracts, through timely and effective issue resolution.
To gather information to make recommendations to support the continuous improvement, and ensure IT service delivery is maintained at an optimum level.
Dimensions of the Role (Budgetary, Assets and/or Staff Responsibilities)
Provide support to a multi-site network delivering IT equipment; business applications; office solutions; and e-mail and other services as required.
Implement improvements and maintenance support and liaise with IT service providers as required.
Provide desktop and application assistance to users BBMM offices and depots.
Principal Responsibilities / Key Duties:
Overall:
To establish and maintain IT infrastructure and systems to meet the requirements for delivery of the Area 10 Asset Support Contract.
Principle Accountabilities
* Provide 1st and 2nd line technical support maintaining a high degree of customer service for all support queries, and adhere to all Balfour Beatty IT policies and procedures.
* To perform local management and configuration of SQL databases, active directory components, printer and group policy administration, IP telephony, RSA console and proxy administrative duties.
* To perform 3rd Party logging of incidents and change requests with IT service providers, and perform basic fault finding and diagnosis as required.
* Work with end users to identify opportunities to improve existing systems, procedures and applications by a process of investigation and analysis.
* Provide, where appropriate, training and training material for end-users in the use of IT systems and applications.
Maintain the register for all hardware and software assets and perform regular audit
Minimum Qualifications and Skills:
* Two to three years’ experience in user support within a network environment involved in service delivery, infrastructure development, support and maintenance
* Multi-skilled to provide comprehensive support service across multiple, sites
Experience - essential:
* Will have successfully taken part in at least one major systems implementation.
* Demonstrated a high degree of self-motivation and excellent communication skills, creativity, attention to details, tenacity, and adaptability and is team orientated.
Experience - desirable:
* Knowledge of Intranet/Internet Tools, service, security and access mechanisms
* Working knowledge of active directory
* Knowledge of Microsoft Exchange server 2010
*
Any other requirements for the role – specific competencies, particular working patterns, need for travel, demanding parts of the job etc:
* Sound technical systems skills, application and/or database administration.
* Knowledge of key elements of an IT infrastructure
* Role will require travel to other offices nationally and also travel within the area.
* Driving licence
At First Recruitment we understand just how important it is to secure the right people. That’s why our consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.
This is a superb opportunity for any IT Systems Support Technician looking to work for a reputable Organisation
09/09/2016
IT Systems Support Technician
Contract
Warrington
Our client is a large UK Infrastructure company based in Warrington, they are seeking an IT Systems Support Technician.
Job Purpose:
To provide first and second line support for BBMM staff, assisting them with hardware and software issues.
To assist IT Support Team Leader in ensuring a high level of service across BBMM contracts, through timely and effective issue resolution.
To gather information to make recommendations to support the continuous improvement, and ensure IT service delivery is maintained at an optimum level.
Dimensions of the Role (Budgetary, Assets and/or Staff Responsibilities)
Provide support to a multi-site network delivering IT equipment; business applications; office solutions; and e-mail and other services as required.
Implement improvements and maintenance support and liaise with IT service providers as required.
Provide desktop and application assistance to users BBMM offices and depots.
Principal Responsibilities / Key Duties:
Overall:
To establish and maintain IT infrastructure and systems to meet the requirements for delivery of the Area 10 Asset Support Contract.
Principle Accountabilities
* Provide 1st and 2nd line technical support maintaining a high degree of customer service for all support queries, and adhere to all Balfour Beatty IT policies and procedures.
* To perform local management and configuration of SQL databases, active directory components, printer and group policy administration, IP telephony, RSA console and proxy administrative duties.
* To perform 3rd Party logging of incidents and change requests with IT service providers, and perform basic fault finding and diagnosis as required.
* Work with end users to identify opportunities to improve existing systems, procedures and applications by a process of investigation and analysis.
* Provide, where appropriate, training and training material for end-users in the use of IT systems and applications.
Maintain the register for all hardware and software assets and perform regular audit
Minimum Qualifications and Skills:
* Two to three years’ experience in user support within a network environment involved in service delivery, infrastructure development, support and maintenance
* Multi-skilled to provide comprehensive support service across multiple, sites
Experience - essential:
* Will have successfully taken part in at least one major systems implementation.
* Demonstrated a high degree of self-motivation and excellent communication skills, creativity, attention to details, tenacity, and adaptability and is team orientated.
Experience - desirable:
* Knowledge of Intranet/Internet Tools, service, security and access mechanisms
* Working knowledge of active directory
* Knowledge of Microsoft Exchange server 2010
*
Any other requirements for the role – specific competencies, particular working patterns, need for travel, demanding parts of the job etc:
* Sound technical systems skills, application and/or database administration.
* Knowledge of key elements of an IT infrastructure
* Role will require travel to other offices nationally and also travel within the area.
* Driving licence
At First Recruitment we understand just how important it is to secure the right people. That’s why our consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.
This is a superb opportunity for any IT Systems Support Technician looking to work for a reputable Organisation
Network Infrastructure Specialist – Ashford Middx
Salary guide is £50-£55K.
The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients.
Responsibilities
- Conduct IT reviews and assessments of client IT infrastructure
- Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients
- Support the client-facing IT helpdesk by providing hands-on third-line support as necessary
- Be a source of knowledge and information to less technically experienced staff
- Recommend and draft IT and User Support policies and procedures for the IT Helpdesk
- Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them
- Assist with the management and development of the IT Support Service
- Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests
- Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls
- Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations.
- Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate
- Motivate and foster creativity, communication and team working.
Ideal Qualifications
- MCSE Windows 2008/2012
- Knowledge of working with Azure and Office365 technologies
- In-depth knowledge of VMware and Hyper-V virtualisation technologies
- In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+
- Extensive daily operational service support leadership experience
- Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools
Attributes
- A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels
- Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute
- Capable of expressing recommendations under scrutiny and explaining them if challenged
- Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations.
- Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home.
- Able to interact at many levels including CEOs and support technicians and all in between.
PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION.
Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
09/09/2016
Network Infrastructure Specialist – Ashford Middx
Salary guide is £50-£55K.
The purpose of this role is to work within a client facing Technology Advisory Services team and more specifically as the number 2 to the director responsible for IT outsourcing service. This service provides technology consulting, technical project delivery and third line support to clients.
Responsibilities
- Conduct IT reviews and assessments of client IT infrastructure
- Draft and present reports on the findings, conclusions and recommendations of IT reviews. Conduct and/or lead hands-on IT projects on behalf of clients
- Support the client-facing IT helpdesk by providing hands-on third-line support as necessary
- Be a source of knowledge and information to less technically experienced staff
- Recommend and draft IT and User Support policies and procedures for the IT Helpdesk
- Maintain a broad knowledge of the systems used by the supported client base and understanding of the client`s needs to guide and assist the support the team with supporting them
- Assist with the management and development of the IT Support Service
- Act as a principal point of escalation for the Service Desk Team on all issues associated with support calls and requests
- Ensure and encourage knowledge documentation to help the Service Support team with resolution of calls
- Participate in the development of support goals and objectives for the Service Desk team; recommend, implement, and administer methods and procedures to enhance operations.
- Maintain a level of knowledge on new technologies sufficient to understand their applicability to the client base and to implement and support them, if appropriate
- Motivate and foster creativity, communication and team working.
Ideal Qualifications
- MCSE Windows 2008/2012
- Knowledge of working with Azure and Office365 technologies
- In-depth knowledge of VMware and Hyper-V virtualisation technologies
- In-depth knowledge and experience of Microsoft Exchange 2007+, Microsoft SQL Server 2005+ and Microsoft SharePoint 2010+
- Extensive daily operational service support leadership experience
- Knowledge of the operational and support of IT systems, hardware, software and peripherals. Knowledge of VB scripting and automation tools
Attributes
- A good verbal communicator who enjoys and is at ease with conversations and meetings with client personnel at all levels
- Able to put interviewees at ease. Much of the work involves interviewing technical staff on a client site and the ability to put such staff at ease is a real attribute
- Capable of expressing recommendations under scrutiny and explaining them if challenged
- Capable of writing about technical matters in business English and of producing structured reports on findings, conclusions and recommendations.
- Able to travel around the UK on business to meet clients and conduct fieldwork. Trips are typically undertaken within a day, but some may occasionally require one or two nights away from home.
- Able to interact at many levels including CEOs and support technicians and all in between.
PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION.
Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.
Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer