We are seeking a Software Engineer with strong C++ skills to join a small, highly technical development team. This role offers the opportunity to work on sophisticated software that controls high-precision hardware systems and performs complex image analysis. You will collaborate closely with engineers and scientists to design and deliver integrated hardware and software solutions. What you'll do Develop Windows desktop applications using C++ and .NET Design, implement and test software for high-precision systems and imaging platforms Work closely with hardware engineers and technical specialists Contribute to software architecture, planning and agile development Write automated tests and support system validation Occasionally assist with system installation and configuration What we're looking for 2-4+ years of software development experience Strong C++ development experience (essential) Experience with .NET (VB.NET) / WinForms or similar desktop frameworks Degree in a STEM discipline Strong problem-solving and mathematical skills Ability to work effectively in a small collaborative engineering team Desirable experience Multi-threading or concurrent programming Image analysis or data modelling 3D geometry or mathematical modelling Git and automated testing Embedded systems or hardware control Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/04/2026
Full time
We are seeking a Software Engineer with strong C++ skills to join a small, highly technical development team. This role offers the opportunity to work on sophisticated software that controls high-precision hardware systems and performs complex image analysis. You will collaborate closely with engineers and scientists to design and deliver integrated hardware and software solutions. What you'll do Develop Windows desktop applications using C++ and .NET Design, implement and test software for high-precision systems and imaging platforms Work closely with hardware engineers and technical specialists Contribute to software architecture, planning and agile development Write automated tests and support system validation Occasionally assist with system installation and configuration What we're looking for 2-4+ years of software development experience Strong C++ development experience (essential) Experience with .NET (VB.NET) / WinForms or similar desktop frameworks Degree in a STEM discipline Strong problem-solving and mathematical skills Ability to work effectively in a small collaborative engineering team Desirable experience Multi-threading or concurrent programming Image analysis or data modelling 3D geometry or mathematical modelling Git and automated testing Embedded systems or hardware control Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Great Places Housing Association
Manchester, Lancashire
Infrastructure Specialist Location: Head Office - Didsbury Salary: circa £43,000 You'll be responsible for monitoring, maintaining and improving IT systems within Great Places Housing Group. Working as part of the infrastructure team you'll need strong technical skills to enable the delivery of new network and infrastructure projects alongside proven diagnostic skills to enable prompt investigation and resolution of any system issues. What you'll be doing: • Support the optimisation of cloud and on-prem infrastructure, including Azure, Microsoft 365, Intune/Endpoint Manager, Azure Virtual Desktop, virtualisation platforms, storage, networking, and backup systems. • Own and resolve technical incidents and service requests, investigating root causes across complex cloud and hybrid environments and implementing long-term fixes. • Maintain system health and security through timely patching, change control, configuration management, and adherence to organisational security frameworks. • Troubleshoot Azure services and integrations, covering virtual machines, networking, identity (Azure AD), resource configuration, hybrid setups, and AVD performance and profile issues. • Support Microsoft 365 services, including Exchange Online/on-prem, Teams, SharePoint, OneDrive, licensing, mail flow, hybrid configuration, and directory synchronisation. • Administer and troubleshoot Intune/Endpoint Manager, including enrolment, configuration profiles, compliance, application deployment, Autopilot, and endpoint security. • Produce and maintain accurate documentation, including incidents, procedures, knowledge base articles, and clear change requests for infrastructure, servers, and applications. • Collaborate with internal teams, external partners, and project managers to deliver new systems, applications, cloud-first initiatives, and continuous service improvements. • Contribute to infrastructure and network modernisation, including SD-WAN, ZTNA, Teams Telephony, topology improvements, and resilience enhancements across multiple sites. • Support operational requirements, including system testing, mentoring junior staff, mobility between sites, occasional out-of-hours work, and participation in an on-call rota. What you'll need: • Educated to degree level or equivalent or work experience demonstrating graduate level ability. • A strong diagnostic mindset and the ability to work within the ITL framework. • Hands on experience of most of the following, Microsoft Azure, Microsoft 2016 to 2022, Microsoft Exchange, Exchange Online, Microsoft 365, Microsoft Teams and SharePoint online. • Experience of the following or similar, CrowdStrike, Netskope, Mimecast, 8x8, VMware • Strong diagnostic skills from basic IT principals using tools such as PowerShell and Wireshark. • A strong security mindset ensuring any delivered solution is fully remediated. • Understanding and experience of networking, including DNS, DHCP, Network Switches, Firewalls (FortiGate preferred) and WAN connectivity using VPN's, SD-WAN and ZTNA. What we will need from you: • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing • A passion to advocate on behalf of people and communities • Commitment to work in partnership with others for the benefit of Great Places • A commitment to continuous learning and improvement • Ability to work flexibly and when needed outside normal working hours to ensure service continuity • To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment: • Pension DC scheme (up to 10% contribution from both colleagues and Great Places) • WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members • Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays • Flexi time Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year • Greater Working We offer Hybrid and flexible working to fit the schedule of you, so you can work to your greatest ability • Professional fees The business pays the cost of one professional membership fee for each colleague • The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more • Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Closing date: 11th April 2026 Shortlist date: 12th April 2026 Interview date: TBC
01/04/2026
Full time
Infrastructure Specialist Location: Head Office - Didsbury Salary: circa £43,000 You'll be responsible for monitoring, maintaining and improving IT systems within Great Places Housing Group. Working as part of the infrastructure team you'll need strong technical skills to enable the delivery of new network and infrastructure projects alongside proven diagnostic skills to enable prompt investigation and resolution of any system issues. What you'll be doing: • Support the optimisation of cloud and on-prem infrastructure, including Azure, Microsoft 365, Intune/Endpoint Manager, Azure Virtual Desktop, virtualisation platforms, storage, networking, and backup systems. • Own and resolve technical incidents and service requests, investigating root causes across complex cloud and hybrid environments and implementing long-term fixes. • Maintain system health and security through timely patching, change control, configuration management, and adherence to organisational security frameworks. • Troubleshoot Azure services and integrations, covering virtual machines, networking, identity (Azure AD), resource configuration, hybrid setups, and AVD performance and profile issues. • Support Microsoft 365 services, including Exchange Online/on-prem, Teams, SharePoint, OneDrive, licensing, mail flow, hybrid configuration, and directory synchronisation. • Administer and troubleshoot Intune/Endpoint Manager, including enrolment, configuration profiles, compliance, application deployment, Autopilot, and endpoint security. • Produce and maintain accurate documentation, including incidents, procedures, knowledge base articles, and clear change requests for infrastructure, servers, and applications. • Collaborate with internal teams, external partners, and project managers to deliver new systems, applications, cloud-first initiatives, and continuous service improvements. • Contribute to infrastructure and network modernisation, including SD-WAN, ZTNA, Teams Telephony, topology improvements, and resilience enhancements across multiple sites. • Support operational requirements, including system testing, mentoring junior staff, mobility between sites, occasional out-of-hours work, and participation in an on-call rota. What you'll need: • Educated to degree level or equivalent or work experience demonstrating graduate level ability. • A strong diagnostic mindset and the ability to work within the ITL framework. • Hands on experience of most of the following, Microsoft Azure, Microsoft 2016 to 2022, Microsoft Exchange, Exchange Online, Microsoft 365, Microsoft Teams and SharePoint online. • Experience of the following or similar, CrowdStrike, Netskope, Mimecast, 8x8, VMware • Strong diagnostic skills from basic IT principals using tools such as PowerShell and Wireshark. • A strong security mindset ensuring any delivered solution is fully remediated. • Understanding and experience of networking, including DNS, DHCP, Network Switches, Firewalls (FortiGate preferred) and WAN connectivity using VPN's, SD-WAN and ZTNA. What we will need from you: • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing • A passion to advocate on behalf of people and communities • Commitment to work in partnership with others for the benefit of Great Places • A commitment to continuous learning and improvement • Ability to work flexibly and when needed outside normal working hours to ensure service continuity • To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment: • Pension DC scheme (up to 10% contribution from both colleagues and Great Places) • WPA Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members • Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays • Flexi time Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year • Greater Working We offer Hybrid and flexible working to fit the schedule of you, so you can work to your greatest ability • Professional fees The business pays the cost of one professional membership fee for each colleague • The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more • Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing Closing date: 11th April 2026 Shortlist date: 12th April 2026 Interview date: TBC
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge:Cloud Networking Skills (AWS or Azure)HP / Aruba switches knowledge essentialFortinet / Firewalls / migration experience essentialRouting/Switching and Firewall ExpertiseITIL understandingNetwork technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
01/04/2026
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge:Cloud Networking Skills (AWS or Azure)HP / Aruba switches knowledge essentialFortinet / Firewalls / migration experience essentialRouting/Switching and Firewall ExpertiseITIL understandingNetwork technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Engineer - Field Based Location: Field Based - to cover the South of England Salary: £30k-£35k Depending on experience + Company Profit Share Hours: 37.5 hours per week The Role This is a fantastic career opportunity for a Field Based IT Engineer with technical experience of end-user support and troubleshooting, onsite project delivery. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Mileage will be paid at approved Mileage rates set by GOV UK. Skills & Experience Strong verbal and written communication skills. Excellent interpersonal skills, able to engage technical and non technical users. Enthusiastic and methodical approach to incident resolution and request fulfilment. Skilled in coaching and mentoring for team development. Strong IT troubleshooting and problem solving abilities. Good knowledge of standard IT hardware (PCs, laptops, printers). Competent with Windows imaging and deployment tools. Proficient in installing and configuring Microsoft 365. Solid understanding of IT infrastructure, including servers and switches. Experience with network installs and comms cabinet patching. Knowledge of Microsoft Windows OS, including Server. Competent in Active Directory administration. Understanding of IP addressing, DNS and DHCP. Skilled in Group Policy troubleshooting. Familiar with virtualisation (Hyper V/VMware). This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) Company car including private use + mileage 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
31/03/2026
Full time
IT Engineer - Field Based Location: Field Based - to cover the South of England Salary: £30k-£35k Depending on experience + Company Profit Share Hours: 37.5 hours per week The Role This is a fantastic career opportunity for a Field Based IT Engineer with technical experience of end-user support and troubleshooting, onsite project delivery. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having strong communication and customer service skills. Mileage will be paid at approved Mileage rates set by GOV UK. Skills & Experience Strong verbal and written communication skills. Excellent interpersonal skills, able to engage technical and non technical users. Enthusiastic and methodical approach to incident resolution and request fulfilment. Skilled in coaching and mentoring for team development. Strong IT troubleshooting and problem solving abilities. Good knowledge of standard IT hardware (PCs, laptops, printers). Competent with Windows imaging and deployment tools. Proficient in installing and configuring Microsoft 365. Solid understanding of IT infrastructure, including servers and switches. Experience with network installs and comms cabinet patching. Knowledge of Microsoft Windows OS, including Server. Competent in Active Directory administration. Understanding of IP addressing, DNS and DHCP. Skilled in Group Policy troubleshooting. Familiar with virtualisation (Hyper V/VMware). This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) Company car including private use + mileage 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Ongoing training and support Pension Scheme. Private Medical Insurance including dental. Ongoing training and support. Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work. We offer consultancy services, with access to specialist sister companies and partners, to support both public and private-sector clients. We work across sectors encompassing buildings, infrastructure, and regeneration. Originally formed in 1926, we have a unique heritage in delivering client-focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach. Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG-Stiftung. RAG-Stiftung is a foundation with the long-term public purpose to deal with the environmental and social commitments resulting from the closing of Germany s coal mining industry. RSBG SE s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change. Main Purpose of the Job We are looking for an IT Administrator to work within the existing IT Customer Support team to provide support to over 600 users. The successful candidate will collaborate with IT Managers and IT Administrators, with a primary focus on delivering exceptional customer service. Main Duties and Responsibilities User IT Assistance: Provide IT assistance (2nd line desktop support) with computer-related issues, including software and hardware installation, troubleshooting for both Windows. IT Request Management: Maintain a record of all IT support requests and ensuring they are acknowledged and resolved quickly. Ensure that customers are satisfied with the IT service provided. Onboarding Management: Prepare new computer setups and create accounts for incoming staff members. Relationship Development: Maintain strong working relationships with colleagues, clients, suppliers, and other internal teams. IT Inventory Management: Keep an up-to-date inventory of all IT equipment and software. Knowledgebase Maintenance: Continually update and improve the help articles and FAQs in the Knowledgebase. What Qualifications, Experience & Skills are required? Qualification Relevant degree relating to IT support or time served equivalent. Any IT certifications Experience Credible IT support experience at 1st and/or 2nd Skills Windows 11 Excellent interpersonal and communication skills. Windows Server Administration ( Active Directory, Exchange, Intune) Network troubleshooting skills, LAN, WAN, Wi-fi, TCP, IP Excellent Troubleshooting skills in both Hardware and Software issues Troubleshooting VPN issues Driving Licence is essential for the role HP Laptop Troubleshooting Why Pell Frischmann? We are one of the UK's most influential and highly respected firms of infrastructure and built environment professionals. We provide a collaborative and supportive working environment, where you ll have the freedom and flexibility to create your own pathway and make a real impact within the business and in the communities in which you will operate. We'll support your ongoing personal and professional development as your career progresses, allowing you to reach your full potential. We are committed to providing equal opportunities for all, welcoming applications from all backgrounds and are delighted to be a part of the government's Disability Confident Scheme. We're happy to talk about flexible working and are committed to promoting the wellbeing of all our employees.
31/03/2026
Full time
Pell Frischmann is a specialist advisory and technical consultancy operating across the built and natural environment, helping to shape a better future for the communities in which we work. We offer consultancy services, with access to specialist sister companies and partners, to support both public and private-sector clients. We work across sectors encompassing buildings, infrastructure, and regeneration. Originally formed in 1926, we have a unique heritage in delivering client-focused solutions that deliver value through our commercial awareness, sustainable aspirations, and innovative approach. Our distinctive future is defined by our ownership; Pell Frischmann is a part of RSBG SE, the patient capital investment arm of RAG-Stiftung. RAG-Stiftung is a foundation with the long-term public purpose to deal with the environmental and social commitments resulting from the closing of Germany s coal mining industry. RSBG SE s mission is to generate sustainable funds for the foundation; so, our work directly contributes to the challenge of fighting global pollution and climate change. Main Purpose of the Job We are looking for an IT Administrator to work within the existing IT Customer Support team to provide support to over 600 users. The successful candidate will collaborate with IT Managers and IT Administrators, with a primary focus on delivering exceptional customer service. Main Duties and Responsibilities User IT Assistance: Provide IT assistance (2nd line desktop support) with computer-related issues, including software and hardware installation, troubleshooting for both Windows. IT Request Management: Maintain a record of all IT support requests and ensuring they are acknowledged and resolved quickly. Ensure that customers are satisfied with the IT service provided. Onboarding Management: Prepare new computer setups and create accounts for incoming staff members. Relationship Development: Maintain strong working relationships with colleagues, clients, suppliers, and other internal teams. IT Inventory Management: Keep an up-to-date inventory of all IT equipment and software. Knowledgebase Maintenance: Continually update and improve the help articles and FAQs in the Knowledgebase. What Qualifications, Experience & Skills are required? Qualification Relevant degree relating to IT support or time served equivalent. Any IT certifications Experience Credible IT support experience at 1st and/or 2nd Skills Windows 11 Excellent interpersonal and communication skills. Windows Server Administration ( Active Directory, Exchange, Intune) Network troubleshooting skills, LAN, WAN, Wi-fi, TCP, IP Excellent Troubleshooting skills in both Hardware and Software issues Troubleshooting VPN issues Driving Licence is essential for the role HP Laptop Troubleshooting Why Pell Frischmann? We are one of the UK's most influential and highly respected firms of infrastructure and built environment professionals. We provide a collaborative and supportive working environment, where you ll have the freedom and flexibility to create your own pathway and make a real impact within the business and in the communities in which you will operate. We'll support your ongoing personal and professional development as your career progresses, allowing you to reach your full potential. We are committed to providing equal opportunities for all, welcoming applications from all backgrounds and are delighted to be a part of the government's Disability Confident Scheme. We're happy to talk about flexible working and are committed to promoting the wellbeing of all our employees.
Cloud Support Engineer - Hybrid Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS This well-established organisation requires a driven and self-motivated Cloud Support Engineer to join their busy technical services team, and motivate those around them. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked extensively within a Service driven ITIL environment. Key Responsibilities: Support all server and desktop based operating systems and applications Strong experience with virtualisation tech such as VMware and Nutanix Experience with automation and IaC tools such as Terraform and Ansible Active Directory, VMware, Exchange, TCP/IP, DNS, PC Imaging Software Monitor and make recommendations regarding the performance of servers within the environment Deploying and configuring Private and Public Cloud environments such as AWS and Azure Scripting skills including PowerShell The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. The current vacancy is for an innovative IT solutions organisation who are looking for a Cloud Support Engineer to provide specialist support. Benefits for this role include Healthcare, Life Assurance, Gym, Free Parking, Discounts and more! Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS Email your cv for consideration to Alex - contact (phone number removed) If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
31/03/2026
Full time
Cloud Support Engineer - Hybrid Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS This well-established organisation requires a driven and self-motivated Cloud Support Engineer to join their busy technical services team, and motivate those around them. The key to this role is customer service and hence you will be a good communicator with plenty of energy and enthusiasm and will have worked extensively within a Service driven ITIL environment. Key Responsibilities: Support all server and desktop based operating systems and applications Strong experience with virtualisation tech such as VMware and Nutanix Experience with automation and IaC tools such as Terraform and Ansible Active Directory, VMware, Exchange, TCP/IP, DNS, PC Imaging Software Monitor and make recommendations regarding the performance of servers within the environment Deploying and configuring Private and Public Cloud environments such as AWS and Azure Scripting skills including PowerShell The company have an excellent reputation within their sector. They really look after their employees by offering structured training, the opportunity to develop your technical knowledge and a clearly defined career path. The current vacancy is for an innovative IT solutions organisation who are looking for a Cloud Support Engineer to provide specialist support. Benefits for this role include Healthcare, Life Assurance, Gym, Free Parking, Discounts and more! Cloud, VMware, Exchange, Windows Server, SQL, Support, Active Directory, DNS Email your cv for consideration to Alex - contact (phone number removed) If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your profile may be considered for other suitable vacancies that arise within the next 12 weeks.
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month Part-Time contract based in Nottingham (3 days per week onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Act as client liaison for all Digital Technology related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security, etc.), engage and escalate to other Digital Technology teams as needed. Provide value added services to the business, working together with the leadership team to drive technology and help transform business activities. Configure, deploy, maintain, troubleshoot, and support workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment. Solve problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.), determining the source of problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
31/03/2026
Full time
Dedicated to sustainable development, Arup is a collective of designers, consultants and experts working globally. At Arup you will have the opportunity to collaborate on ambitious projects - delivering remarkable outcomes for clients and communities, and to do socially useful work that has meaning. Arup's purpose, shared values and collaborative approach has set it apart for over 75 years, and now is your opportunity to join. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with Arup to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On Behalf of Arup, we are looking for an IT Support Specialist (Hardware/Software) for a 6 Month Part-Time contract based in Nottingham (3 days per week onsite). Purpose of the role: As IT Support Specialist you will act as primary liaison for Digital Technology related requests, addressing issues related to desktop and infrastructure, and escalating to other teams as needed. You will provide onsite technical support across hardware, software, and engineering applications. What you'll do: Act as client liaison for all Digital Technology related requests from staff, being first line of engagement to understand and address issues and needs around desktop (Windows, O365 etc.) and infrastructure (compute, storage, network, cloud services, enterprise systems, cyber security, etc.), engage and escalate to other Digital Technology teams as needed. Provide value added services to the business, working together with the leadership team to drive technology and help transform business activities. Configure, deploy, maintain, troubleshoot, and support workstations, laptops, printers, mobile devices, phones and other computer and telecoms equipment. Solve problems associated with hardware (PCs, Macs, mobile, etc.), software, and services (video conferencing, remote access, etc.), determining the source of problems and classifying their level, priority, and nature. When appropriate, escalating or routing them to the appropriate team. Respond to, document, and resolve service tickets in a timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven hands on experience in an office based IT support role. Familiarity with ServiceNow or similar ticketing systems. Knowledge of laptop builds, device provisioning, and infrastructure support. Comfortable working independently and managing varied support needs. About the client About the client Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. Guided by its values and alignment with the UN Sustainable Development Goals, Arup creates and contributes to equitable spaces and systems, while cultivating a sense of belonging for all. Arup's internal employee networks support their inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - creating a space for everyone to express themselves and make a positive difference. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists. AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Arup to identify the best solution to meet your requirements. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.
Major Derby IT & Digital
East Kilbride, Lanarkshire
Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical environment, ideally with some commercial troubleshooting of 1st or 2nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLA s. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS / DHCP knowledge. Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week Benefits: 25 Days Annual Leave + 8 public holidays Standard Pension Scheme Ongoing Training & Development Industry certifications CCNA or Network+
31/03/2026
Full time
Major IT have partnered with a global player in the FMCG and Food Manufacturing business. As a business, my client operates across 8 national UK sites covering international food production and supply chain management into 17 countries worldwide. This is a brand new role to bring inhouse a fully functional IT specialist team to support my clients 3 core sites in Glasgow, Scunthorpe and Burton. The ideal person will come from a similar IT technical environment, ideally with some commercial troubleshooting of 1st or 2nd line level enquiries, with working knowledge of O365, Windows 10 including servers 2016/19 and firewall security exposure. You will have a proven ability to problem solve and work effectively with the internals teams including close collaboration with the IT manager based at the Burton office. This is an opportunity to gain wider experience working with core networking systems including routers, switches, WiFi backups and VOIP systems. Additional to this, you will support the technical estate from desktops, laptops, printers, scanners, touchscreens and internal telephone systems. My client operates a JIRA system to manage the service desk tickets and to ensure requests are responded to within agreed SLA s. It would also be great to hear from anyone that has core networking exposure of CISCO and DNS / DHCP knowledge. Due to the role and location, you will need access to a car and will require someone to be onsite 5 days per week Benefits: 25 Days Annual Leave + 8 public holidays Standard Pension Scheme Ongoing Training & Development Industry certifications CCNA or Network+
We are seeking a Software Engineer with strong C++ skills to join a small, highly technical development team. This role offers the opportunity to work on sophisticated software that controls high-precision hardware systems and performs complex image analysis. You will collaborate closely with engineers and scientists to design and deliver integrated hardware and software solutions. What you'll do Develop Windows desktop applications using C++ and .NET Design, implement and test software for high-precision systems and imaging platforms Work closely with hardware engineers and technical specialists Contribute to software architecture, planning and agile development Write automated tests and support system validation Occasionally assist with system installation and configuration What we're looking for 2-4+ years of software development experience Strong C++ development experience (essential) Experience with .NET (VB.NET) / WinForms or similar desktop frameworks Degree in a STEM discipline Strong problem-solving and mathematical skills Ability to work effectively in a small collaborative engineering team Desirable experience Multi-threading or concurrent programming Image analysis or data modelling 3D geometry or mathematical modelling Git and automated testing Embedded systems or hardware control Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
We are seeking a Software Engineer with strong C++ skills to join a small, highly technical development team. This role offers the opportunity to work on sophisticated software that controls high-precision hardware systems and performs complex image analysis. You will collaborate closely with engineers and scientists to design and deliver integrated hardware and software solutions. What you'll do Develop Windows desktop applications using C++ and .NET Design, implement and test software for high-precision systems and imaging platforms Work closely with hardware engineers and technical specialists Contribute to software architecture, planning and agile development Write automated tests and support system validation Occasionally assist with system installation and configuration What we're looking for 2-4+ years of software development experience Strong C++ development experience (essential) Experience with .NET (VB.NET) / WinForms or similar desktop frameworks Degree in a STEM discipline Strong problem-solving and mathematical skills Ability to work effectively in a small collaborative engineering team Desirable experience Multi-threading or concurrent programming Image analysis or data modelling 3D geometry or mathematical modelling Git and automated testing Embedded systems or hardware control Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
31/03/2026
Full time
IT Support Technician Hunslet, Leeds (On-site) Up to 27,000 Your new role I am currently recruiting for an IT Support Technician to join my clients existing team at their Head Office in south Leeds. This role is ideal for an IT Support engineer with 1 to 2 years' experience in desktop support, network and storage infrastructure, looking to develop their first- and second-line support skills. Responsibilities To provide technical hands-on support, answering support queries either in person or via phone or ITSM system. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when dealing with user issues whether raised directly or via escalation from another team member. To log all calls on the ITSM system and maintain full documentation. Respond to enquiries from clients and help them resolve any hardware or software problems. Support users in the use of Computer equipment by providing necessary training and advice. Work as part of the IT Support team and any other operational/project teams as requested by the IT Project & Support Team Lead. Manage workloads and notify the IT Project & Support Team Lead when KPI/Targets are going to be breached. To allocate more complex service issues to the relevant IT Support team member. Raise any security concerns to the IT Project & Support Team Lead. Maintain reports and logs in line with departmental policy. Managing IT Stock - Laptops, Desktops, Toner, Accessories & peripherals and keeping asset registers up to date. Setting up and configuring new laptops, desktops & mobile devices. Installing authorised software to laptops, desktops & mobile devices. Configure/maintain computer systems, networks and peripherals as instructed. Experience needed Windows desktop support and administration Basic troubleshooting of Desktops, Laptops, Printers, Mobile Phones. Active Directory user account creations, password resets and group management. Office 365 User account creations, group management, licence management Exceptional Customer Service skills Confidence in dealing with users of varying levels both face to face and over the phone. Experience working within IT service delivery. Either at an MSP or providing internal IT Support. Excellent troubleshooting and problem-solving skills. Excellent ability to transfer knowledge within a team. Basic networking awareness - DHCP, DNS, WAN/LAN Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Due to business growth an exciting opportunity for an IT & Digital Support Specialist has arisen to work for a fast-paced manufacturing business, joining a vibrant and friendly team. The role offers variety across 1st & 2nd Line Support and Digital projects. Job Description: Support the business by delivering effective first and second line IT support across all teams Collaborate with our IT support partner to ensure escalation of complex issues and effective delivery of third-line support services Liaise with Group IT support on Group related services and issues Maintain, monitor and improve IT systems, hardware, software, and digital platforms Contribute to the continuous improvement of processes, security, and user experience Provide advice and training to users on use of core Microsoft and other application packages Provide an efficient and user focused IT support service Escalate complex incidents to the IT and Digital Manager or external support partners as required Support IT elements of employee onboarding and offboarding, ensuring timely provisioning and revocation of access Install, configure, deploy and maintain hardware and software including servers, desktops, laptops, tablets, printers, firewalls, routers, switches, telephone systems and mobile devices Maintain the company IT asset register, including management of warranties and licences Record and manage incidents and service requests Perform routine maintenance on IT systems, ensuring reliability and security Support the monitoring and management of backups, updates, and patching Assist in maintaining cloud platforms (Microsoft 365, Azure AD, SharePoint, Teams etc.) Ensure effective cybersecurity controls are followed (MFA, password policies, device compliance) Support the management of licensing, renewals and IT contracts Assist with the running and development of digital platforms, including Microsoft 365, CRM, ERP, PIM, Digital Asset Management and HR platforms Support and assist with digitisation projects such as system customisations, workflow automation, data migrations, and third party integrations Assist with building forms, workflows and process enhancements using Microsoft 365 and other tools Provide testing and user training for new digital solutions and business processes Research and evaluate hardware, software and cloud solutions to ensure the business adopts cost-effective, reliable, and fit-for-purpose technologies Candidate Requirements: Relevant IT-related qualification or degree (e.g. Level 3 IT diploma, CompTIA A+, Network+, Microsoft certifications) A levels / O levels / GCSE qualifications Additional cybersecurity, networking or cloud training - Desirable Minimum 3 - 5 years' experience in a role providing first and second line support - Essential Experience administering and supporting Microsoft 365 and Windows environments - Essential Proven troubleshooting and diagnostic skills - Essential Experience supporting digital or IT improvement projects - Desirable Experience with CRM or business systems - Desirable Strong understanding of IT fundamentals - Essential Ability to diagnose and resolve technical issues - Essential Excellent communication and customer service skills - Essential Knowledge of Microsoft 365 - Essential Awareness of cybersecurity best practices - Desirable Basic networking knowledge - Essential Experience with Power Automate / Power Apps - Desirable Experience with Microsoft dynamics-based CRM systems - Desirable Understanding of endpoint security tools and secure IT practices This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: IT Support, Systems Support, Systems Administration, 1st & 2nd Line Support Hours: Monday Friday 9:00 am 5:00 pm, 1 hour Lunch Salary: £35,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
31/03/2026
Full time
Due to business growth an exciting opportunity for an IT & Digital Support Specialist has arisen to work for a fast-paced manufacturing business, joining a vibrant and friendly team. The role offers variety across 1st & 2nd Line Support and Digital projects. Job Description: Support the business by delivering effective first and second line IT support across all teams Collaborate with our IT support partner to ensure escalation of complex issues and effective delivery of third-line support services Liaise with Group IT support on Group related services and issues Maintain, monitor and improve IT systems, hardware, software, and digital platforms Contribute to the continuous improvement of processes, security, and user experience Provide advice and training to users on use of core Microsoft and other application packages Provide an efficient and user focused IT support service Escalate complex incidents to the IT and Digital Manager or external support partners as required Support IT elements of employee onboarding and offboarding, ensuring timely provisioning and revocation of access Install, configure, deploy and maintain hardware and software including servers, desktops, laptops, tablets, printers, firewalls, routers, switches, telephone systems and mobile devices Maintain the company IT asset register, including management of warranties and licences Record and manage incidents and service requests Perform routine maintenance on IT systems, ensuring reliability and security Support the monitoring and management of backups, updates, and patching Assist in maintaining cloud platforms (Microsoft 365, Azure AD, SharePoint, Teams etc.) Ensure effective cybersecurity controls are followed (MFA, password policies, device compliance) Support the management of licensing, renewals and IT contracts Assist with the running and development of digital platforms, including Microsoft 365, CRM, ERP, PIM, Digital Asset Management and HR platforms Support and assist with digitisation projects such as system customisations, workflow automation, data migrations, and third party integrations Assist with building forms, workflows and process enhancements using Microsoft 365 and other tools Provide testing and user training for new digital solutions and business processes Research and evaluate hardware, software and cloud solutions to ensure the business adopts cost-effective, reliable, and fit-for-purpose technologies Candidate Requirements: Relevant IT-related qualification or degree (e.g. Level 3 IT diploma, CompTIA A+, Network+, Microsoft certifications) A levels / O levels / GCSE qualifications Additional cybersecurity, networking or cloud training - Desirable Minimum 3 - 5 years' experience in a role providing first and second line support - Essential Experience administering and supporting Microsoft 365 and Windows environments - Essential Proven troubleshooting and diagnostic skills - Essential Experience supporting digital or IT improvement projects - Desirable Experience with CRM or business systems - Desirable Strong understanding of IT fundamentals - Essential Ability to diagnose and resolve technical issues - Essential Excellent communication and customer service skills - Essential Knowledge of Microsoft 365 - Essential Awareness of cybersecurity best practices - Desirable Basic networking knowledge - Essential Experience with Power Automate / Power Apps - Desirable Experience with Microsoft dynamics-based CRM systems - Desirable Understanding of endpoint security tools and secure IT practices This role is commutable from: Stone, Stafford, Hixon, Longton, Newcastle under Lyme, Stoke on Trent, Uttoxeter, Leek and surrounding areas This role would suit candidates with the following experience: IT Support, Systems Support, Systems Administration, 1st & 2nd Line Support Hours: Monday Friday 9:00 am 5:00 pm, 1 hour Lunch Salary: £35,000 Per Annum Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region
Our client is a well-established local organisation in Poole, the business delivers specialist products and services to a diverse customer base across multiple sectors and relies on robust, modern IT systems to support its operations. This is an excellent opportunity to join a stable company with a collaborative culture, strong internal support, and a commitment to continuous improvement. The successful candidate will become part of a small, professional IT team supporting users across the business. You will act as a key point of contact for internal IT support, ensuring systems run smoothly and users receive timely assistance, the position is office based Monday to Friday paying up to 30,000pa DOE. Duties for the Successful IT Support Technician Providing day-to-day technical support to staff Troubleshooting hardware, software, and connectivity issues Setting up new equipment and user accounts Maintaining systems through updates and preventative maintenance Supporting telephony and business applications Managing and resolving support tickets Assisting with IT projects, upgrades, and improvements Skills and experience required for the successful IT Support Technician: Proven experience in an IT support or service desk role, or relevant IT qualifications Strong hands-on skills in diagnosing and repairing hardware issues Solid knowledge of Microsoft Windows desktop environments, Windows Server, and Microsoft Office Good understanding of basic networking principles (e.g. connectivity, IP, troubleshooting) Familiarity with business systems such as CRM, ERP, or IT service management platforms Highly organised with strong attention to detail and a logical mindset Benefits for the Succesful IT Technician: Additional holidays for life events Holiday buy and sell scheme Maternity pay Free parking Free eye test Health and wellbeing scheme If you are an experienced IT Support Technician looking for your next challenge, please apply with your CV and Yasmin will call you.
31/03/2026
Full time
Our client is a well-established local organisation in Poole, the business delivers specialist products and services to a diverse customer base across multiple sectors and relies on robust, modern IT systems to support its operations. This is an excellent opportunity to join a stable company with a collaborative culture, strong internal support, and a commitment to continuous improvement. The successful candidate will become part of a small, professional IT team supporting users across the business. You will act as a key point of contact for internal IT support, ensuring systems run smoothly and users receive timely assistance, the position is office based Monday to Friday paying up to 30,000pa DOE. Duties for the Successful IT Support Technician Providing day-to-day technical support to staff Troubleshooting hardware, software, and connectivity issues Setting up new equipment and user accounts Maintaining systems through updates and preventative maintenance Supporting telephony and business applications Managing and resolving support tickets Assisting with IT projects, upgrades, and improvements Skills and experience required for the successful IT Support Technician: Proven experience in an IT support or service desk role, or relevant IT qualifications Strong hands-on skills in diagnosing and repairing hardware issues Solid knowledge of Microsoft Windows desktop environments, Windows Server, and Microsoft Office Good understanding of basic networking principles (e.g. connectivity, IP, troubleshooting) Familiarity with business systems such as CRM, ERP, or IT service management platforms Highly organised with strong attention to detail and a logical mindset Benefits for the Succesful IT Technician: Additional holidays for life events Holiday buy and sell scheme Maternity pay Free parking Free eye test Health and wellbeing scheme If you are an experienced IT Support Technician looking for your next challenge, please apply with your CV and Yasmin will call you.
A UK-based manufacturer of professional live sound mixing consoles and audio networking hardware is seeking a Software Design Engineer to join its small, highly specialised R&D team. The company develops digital mixing consoles used across touring, theatre, broadcast and installation environments worldwide. The team works across the full stack of console development, including FPGA, embedded firmware, console software and mobile applications. The role focuses on the development and maintenance of large-scale, real-time console control software written in C#. This is a hands-on engineering position within a small team where developers work closely across multiple parts of the product. This is a UK based remote role with occasional Head Office visits for onboarding and team sessions. Key Responsibilities Initial focus (first 3 6 months): Investigate and resolve software bugs within the console control system. Contribute to system stabilisation and integration work. Support development of OSC (Open Sound Control) interfaces between console software and companion mobile applications. Gain familiarity with the wider software architecture and codebase. Ongoing responsibilities: Develop and extend integrations with third-party professional audio systems via OSC and related protocols. Progressively take ownership of complete software features as familiarity with the system grows. Contribute to firmware development over time, particularly where C/C++ is used. Required Skills and Experience Essential C# development with 3-5+ years of commercial experience as a primary language OR an engineer with an audio background that is happy to learn c#. You need to be aware it s a steep learning curve as all software is written in c#. But if you are motivated to learn and grow that would work. Experience with multi-threaded and concurrent programming, including thread safety and synchronisation. Development experience in real-time or time-critical systems (e.g. embedded, industrial, simulation, audio or similar environments). Strong debugging and problem-solving skills when working with complex software systems. Demonstrable interest in professional audio or live sound technology. Desirable Knowledge of C and/or C++, particularly in relation to firmware or embedded development. Experience with OSC (Open Sound Control) or other messaging/network protocols such as MIDI, TCP/UDP, or IPC mechanisms. Experience with .NET Windows desktop applications. Familiarity with SVN version control. Working Environment Small, collaborative engineering team with a hands-on development culture. Opportunity to work on specialist real-time audio technology used in major live sound environments. Scope to expand technical responsibility over time, including involvement in firmware and deeper system architecture. Equal Opportunity Statement We are an equal opportunity employer and value diversity. We welcome candidates from all backgrounds who meet the technical requirements and share our passion for professional audio innovation.
31/03/2026
Full time
A UK-based manufacturer of professional live sound mixing consoles and audio networking hardware is seeking a Software Design Engineer to join its small, highly specialised R&D team. The company develops digital mixing consoles used across touring, theatre, broadcast and installation environments worldwide. The team works across the full stack of console development, including FPGA, embedded firmware, console software and mobile applications. The role focuses on the development and maintenance of large-scale, real-time console control software written in C#. This is a hands-on engineering position within a small team where developers work closely across multiple parts of the product. This is a UK based remote role with occasional Head Office visits for onboarding and team sessions. Key Responsibilities Initial focus (first 3 6 months): Investigate and resolve software bugs within the console control system. Contribute to system stabilisation and integration work. Support development of OSC (Open Sound Control) interfaces between console software and companion mobile applications. Gain familiarity with the wider software architecture and codebase. Ongoing responsibilities: Develop and extend integrations with third-party professional audio systems via OSC and related protocols. Progressively take ownership of complete software features as familiarity with the system grows. Contribute to firmware development over time, particularly where C/C++ is used. Required Skills and Experience Essential C# development with 3-5+ years of commercial experience as a primary language OR an engineer with an audio background that is happy to learn c#. You need to be aware it s a steep learning curve as all software is written in c#. But if you are motivated to learn and grow that would work. Experience with multi-threaded and concurrent programming, including thread safety and synchronisation. Development experience in real-time or time-critical systems (e.g. embedded, industrial, simulation, audio or similar environments). Strong debugging and problem-solving skills when working with complex software systems. Demonstrable interest in professional audio or live sound technology. Desirable Knowledge of C and/or C++, particularly in relation to firmware or embedded development. Experience with OSC (Open Sound Control) or other messaging/network protocols such as MIDI, TCP/UDP, or IPC mechanisms. Experience with .NET Windows desktop applications. Familiarity with SVN version control. Working Environment Small, collaborative engineering team with a hands-on development culture. Opportunity to work on specialist real-time audio technology used in major live sound environments. Scope to expand technical responsibility over time, including involvement in firmware and deeper system architecture. Equal Opportunity Statement We are an equal opportunity employer and value diversity. We welcome candidates from all backgrounds who meet the technical requirements and share our passion for professional audio innovation.
Overview We are seeking experienced Field Service Engineers to provide on-site break/fix support for HP and Lenovo laptops and desktops across multiple regional locations. This is a hands-on, field-based role requiring strong technical ability, self-sufficiency, and professionalism when representing the client on-site. Scope of Work Carry out field-based repair and maintenance of HP and Lenovo laptops and desktops. Diagnose, troubleshoot, and resolve hardware faults, performing component-level replacements where required. Strip down, repair, and rebuild laptops and desktops following vendor procedures. Use mobile app to receive and update daily tickets. Collect required parts from the designated parts pick-up location each morning. Attend client sites to complete assigned repairs, return old parts, and collect new ones the following day. Utilise provided USB tools for BIOS and branding configuration. Work independently with remote support available from the central help line. Skills & Experience Proven experience in field-based or deskside support roles at Level 2 or above. Hands-on experience with HP and/or Lenovo hardware (laptop and desktop repair). Strong diagnostic, troubleshooting, and repair skills. Familiar with part replacement, imaging, and BIOS configuration. Good customer service and communication skills. Full UK driving licence and own vehicle (essential). Own standard toolkit (specialist BIOS tools supplied).
31/03/2026
Contractor
Overview We are seeking experienced Field Service Engineers to provide on-site break/fix support for HP and Lenovo laptops and desktops across multiple regional locations. This is a hands-on, field-based role requiring strong technical ability, self-sufficiency, and professionalism when representing the client on-site. Scope of Work Carry out field-based repair and maintenance of HP and Lenovo laptops and desktops. Diagnose, troubleshoot, and resolve hardware faults, performing component-level replacements where required. Strip down, repair, and rebuild laptops and desktops following vendor procedures. Use mobile app to receive and update daily tickets. Collect required parts from the designated parts pick-up location each morning. Attend client sites to complete assigned repairs, return old parts, and collect new ones the following day. Utilise provided USB tools for BIOS and branding configuration. Work independently with remote support available from the central help line. Skills & Experience Proven experience in field-based or deskside support roles at Level 2 or above. Hands-on experience with HP and/or Lenovo hardware (laptop and desktop repair). Strong diagnostic, troubleshooting, and repair skills. Familiar with part replacement, imaging, and BIOS configuration. Good customer service and communication skills. Full UK driving licence and own vehicle (essential). Own standard toolkit (specialist BIOS tools supplied).
Technical Support Supervisor &#(phone number removed); 4 days onsite in Cheshire / 1 day remote Are you a hands-on technical specialist who enjoys supporting and developing others? This is an opportunity to step into a supervisory role where you ll combine strong technical expertise with coaching, mentoring and team coordination. You ll act as a key escalation point for complex desktop and infrastructure issues while helping to shape a high-performing, customer-focused service desk team. The role You ll support the day-to-day running of a busy service desk, ensuring issues are prioritised, resolved efficiently and communicated clearly across the business. Alongside this, you ll play a key role in developing the team. This includes coaching, mentoring and helping individuals grow their capability, particularly around service delivery and customer experience. You ll also act as the technical escalation point for 2nd line desktop queries, taking ownership of more complex issues and ensuring they are resolved within agreed service levels. What you ll be doing Acting as the go-to escalation point for technical issues across desktop and infrastructure Supporting and coordinating a team of service desk engineers Coaching and mentoring team members to improve performance and service delivery Managing and prioritising workloads to ensure SLAs are consistently met Communicating clearly with stakeholders across the business Identifying trends and areas for improvement within the service desk Playing a key role in ITIL-aligned processes, including incident and change management Supporting governance and contributing to technical design authority discussions where required Maintaining a strong focus on customer experience at all times What they re looking for Strong technical background across Microsoft environments (Windows, Active Directory, Exchange) Experience supporting desktop environments and troubleshooting complex issues Proven ability to act as an escalation point within a service desk environment Experience working within an ITIL-based environment, particularly across incident management, change management and governance Exposure to or involvement in Technical Design Authority (TDA) or similar governance frameworks Excellent communication skills, with the ability to build rapport at all levels Confident stakeholder management skills A personable, approachable style with a genuine interest in supporting others Experience coaching, mentoring or informally leading others Someone who can inspire, motivate and bring energy to a team Why this role? This is a great opportunity for someone looking to step into, or further develop, a supervisory position while remaining close to the technology. You ll have the chance to influence how the service desk operates, develop others, and make a real impact on both team performance and customer experience. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy
31/03/2026
Full time
Technical Support Supervisor &#(phone number removed); 4 days onsite in Cheshire / 1 day remote Are you a hands-on technical specialist who enjoys supporting and developing others? This is an opportunity to step into a supervisory role where you ll combine strong technical expertise with coaching, mentoring and team coordination. You ll act as a key escalation point for complex desktop and infrastructure issues while helping to shape a high-performing, customer-focused service desk team. The role You ll support the day-to-day running of a busy service desk, ensuring issues are prioritised, resolved efficiently and communicated clearly across the business. Alongside this, you ll play a key role in developing the team. This includes coaching, mentoring and helping individuals grow their capability, particularly around service delivery and customer experience. You ll also act as the technical escalation point for 2nd line desktop queries, taking ownership of more complex issues and ensuring they are resolved within agreed service levels. What you ll be doing Acting as the go-to escalation point for technical issues across desktop and infrastructure Supporting and coordinating a team of service desk engineers Coaching and mentoring team members to improve performance and service delivery Managing and prioritising workloads to ensure SLAs are consistently met Communicating clearly with stakeholders across the business Identifying trends and areas for improvement within the service desk Playing a key role in ITIL-aligned processes, including incident and change management Supporting governance and contributing to technical design authority discussions where required Maintaining a strong focus on customer experience at all times What they re looking for Strong technical background across Microsoft environments (Windows, Active Directory, Exchange) Experience supporting desktop environments and troubleshooting complex issues Proven ability to act as an escalation point within a service desk environment Experience working within an ITIL-based environment, particularly across incident management, change management and governance Exposure to or involvement in Technical Design Authority (TDA) or similar governance frameworks Excellent communication skills, with the ability to build rapport at all levels Confident stakeholder management skills A personable, approachable style with a genuine interest in supporting others Experience coaching, mentoring or informally leading others Someone who can inspire, motivate and bring energy to a team Why this role? This is a great opportunity for someone looking to step into, or further develop, a supervisory position while remaining close to the technology. You ll have the chance to influence how the service desk operates, develop others, and make a real impact on both team performance and customer experience. Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn t right for you, please still get in touch with us as we may have other roles which may suit you better. We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know. Tilt Recruitment is acting as an Employment Agency in relation to this vacancy
Role: IT Specialist (12 Month FTC) Salary: 33,000 - 38,000 Location: Basildon (5 days on site) A UK-based organisation is seeking an IT Specialist to support its day-to-day IT operations and local technology environment. The role provides hands-on 1st and 2nd line support, ownership of incidents and service requests, and involvement in local IT initiatives and improvement activity. Based 5 days per week on site in Basildon, the position supports primarily local users with some wider UK coverage as required. It offers exposure to a varied Microsoft-based environment spanning end-user support, infrastructure, security processes, and project work. The role is initially offered on a 12-month fixed-term basis, with a strong opportunity to go permanent for the right candidate. Key Responsibilities: Providing remote and onsite 1st and 2nd line IT support to internal users Owning incidents and service requests through to resolution, meeting agreed SLAs Acting as a point of escalation for IT issues and supporting service recovery Supporting local infrastructure, servers, networks, and endpoint environments Managing users, groups, permissions, and devices across Microsoft-based platforms Building, configuring, and deploying hardware and software Supporting backup monitoring, endpoint security, and proactive estate monitoring Maintaining accurate IT asset records and technical documentation Assisting with IT projects, system improvements, and new technology deployments Working in line with ITIL practices, security policies, and quality standards Background and Experience: Proven experience delivering 1st and 2nd line IT support Strong working knowledge of Windows desktop and server operating systems Experience supporting Microsoft 365 and associated cloud services Good understanding of networking fundamentals (LAN/WAN, Wi-Fi, VPNs, firewalls) Experience managing users and permissions within Active Directory and Azure environments Comfortable working independently and taking ownership of service performance Strong customer-focused mindset with clear verbal and written communication skills Experience working within structured or compliant IT environments Willingness to travel to other UK sites as required Full UK driving licence Benefits Include: Electric vehicle lease scheme via salary sacrifice Flexible working hours (role dependent) Private medical cover and health cash plan 25 days annual leave, increasing annually up to a capped maximum Additional leave for special occasions, subject to eligibility Pension scheme with employer contributions of up to 5% Income protection cover One paid professional membership per year Further details will be shared as the process progresses.
31/03/2026
Contractor
Role: IT Specialist (12 Month FTC) Salary: 33,000 - 38,000 Location: Basildon (5 days on site) A UK-based organisation is seeking an IT Specialist to support its day-to-day IT operations and local technology environment. The role provides hands-on 1st and 2nd line support, ownership of incidents and service requests, and involvement in local IT initiatives and improvement activity. Based 5 days per week on site in Basildon, the position supports primarily local users with some wider UK coverage as required. It offers exposure to a varied Microsoft-based environment spanning end-user support, infrastructure, security processes, and project work. The role is initially offered on a 12-month fixed-term basis, with a strong opportunity to go permanent for the right candidate. Key Responsibilities: Providing remote and onsite 1st and 2nd line IT support to internal users Owning incidents and service requests through to resolution, meeting agreed SLAs Acting as a point of escalation for IT issues and supporting service recovery Supporting local infrastructure, servers, networks, and endpoint environments Managing users, groups, permissions, and devices across Microsoft-based platforms Building, configuring, and deploying hardware and software Supporting backup monitoring, endpoint security, and proactive estate monitoring Maintaining accurate IT asset records and technical documentation Assisting with IT projects, system improvements, and new technology deployments Working in line with ITIL practices, security policies, and quality standards Background and Experience: Proven experience delivering 1st and 2nd line IT support Strong working knowledge of Windows desktop and server operating systems Experience supporting Microsoft 365 and associated cloud services Good understanding of networking fundamentals (LAN/WAN, Wi-Fi, VPNs, firewalls) Experience managing users and permissions within Active Directory and Azure environments Comfortable working independently and taking ownership of service performance Strong customer-focused mindset with clear verbal and written communication skills Experience working within structured or compliant IT environments Willingness to travel to other UK sites as required Full UK driving licence Benefits Include: Electric vehicle lease scheme via salary sacrifice Flexible working hours (role dependent) Private medical cover and health cash plan 25 days annual leave, increasing annually up to a capped maximum Additional leave for special occasions, subject to eligibility Pension scheme with employer contributions of up to 5% Income protection cover One paid professional membership per year Further details will be shared as the process progresses.
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
26/03/2026
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstreamsystems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
26/03/2026
Full time
SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstreamsystems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
We are recruiting for a SC Cleared Microsoft Endpoint Engineer on contract to work for our client based in Derby on contract who specialise in Defence. We are recruiting for someone who specialises in creating and managing OSD (Operating System Deployment) task sequences using Microsoft Endpoint Configuration Manager (MECM). The role involves designing, testing, and deploying Windows builds across the enterprise environment, ensuring devices are secure, standardized, and optimized with the required applications and configurations. Please note for this role our client requires current SC only candidates who are British Nationals. Overview As an MECM OSD (Operating System Deployment) Specialist, the candidate will design, build, and manage automated deployment solutions for Windows operating systems across enterprise environments. The role ensures end-user devices are delivered quickly, securely, and with consistent configurations, reducing setup time and supporting business productivity. Key Responsibilities OSD Build Creation & Management Develop and maintain task sequences in MECM for automated Windows deployment. Create and update custom WIM (Windows Imaging) files with drivers, patches, and configurations. Standardize builds across laptops, desktops, and virtual machines. Application & Driver Integration Package and integrate business-critical applications into builds. Manage driver packages for multiple hardware models (Dell, HP, Lenovo, etc.). Ensure compatibility with BIOS/UEFI, TPM, BitLocker, and Secure Boot. Testing & Quality Assurance Validate OSD builds in test environments before production release. Troubleshoot task sequence failures, driver issues, and software conflicts. Document build processes and maintain change logs. Patch & Security Compliance Integrate monthly Windows updates into OSD images. Apply security baselines and group policies for compliance. Coordinate with InfoSec to harden images against vulnerabilities. Leverage PowerShell Scripting to streamline deployment tasks. Automate repetitive steps like application installs, registry tweaks, and system configurations. Provide documentation and training for troubleshooting OSD deployments. Collaborate with infrastructure and cloud teams for hybrid device management (Intune/Autopilot). Skills & Tools Microsoft Endpoint Configuration Manager (MECM/SCCM) - OSD, Task Sequences, Application Packaging, Reporting Windows Deployment - Imaging, PXE boot, MDT integration Scripting - PowerShell, Batch scripting Device Management - Driver management, BIOS/firmware updates, BitLocker, TPM Testing & QA - Troubleshooting logs (smsts.log, dism logs), build validation This is an umbrella contract, the role is Inside IR35
26/03/2026
Contractor
We are recruiting for a SC Cleared Microsoft Endpoint Engineer on contract to work for our client based in Derby on contract who specialise in Defence. We are recruiting for someone who specialises in creating and managing OSD (Operating System Deployment) task sequences using Microsoft Endpoint Configuration Manager (MECM). The role involves designing, testing, and deploying Windows builds across the enterprise environment, ensuring devices are secure, standardized, and optimized with the required applications and configurations. Please note for this role our client requires current SC only candidates who are British Nationals. Overview As an MECM OSD (Operating System Deployment) Specialist, the candidate will design, build, and manage automated deployment solutions for Windows operating systems across enterprise environments. The role ensures end-user devices are delivered quickly, securely, and with consistent configurations, reducing setup time and supporting business productivity. Key Responsibilities OSD Build Creation & Management Develop and maintain task sequences in MECM for automated Windows deployment. Create and update custom WIM (Windows Imaging) files with drivers, patches, and configurations. Standardize builds across laptops, desktops, and virtual machines. Application & Driver Integration Package and integrate business-critical applications into builds. Manage driver packages for multiple hardware models (Dell, HP, Lenovo, etc.). Ensure compatibility with BIOS/UEFI, TPM, BitLocker, and Secure Boot. Testing & Quality Assurance Validate OSD builds in test environments before production release. Troubleshoot task sequence failures, driver issues, and software conflicts. Document build processes and maintain change logs. Patch & Security Compliance Integrate monthly Windows updates into OSD images. Apply security baselines and group policies for compliance. Coordinate with InfoSec to harden images against vulnerabilities. Leverage PowerShell Scripting to streamline deployment tasks. Automate repetitive steps like application installs, registry tweaks, and system configurations. Provide documentation and training for troubleshooting OSD deployments. Collaborate with infrastructure and cloud teams for hybrid device management (Intune/Autopilot). Skills & Tools Microsoft Endpoint Configuration Manager (MECM/SCCM) - OSD, Task Sequences, Application Packaging, Reporting Windows Deployment - Imaging, PXE boot, MDT integration Scripting - PowerShell, Batch scripting Device Management - Driver management, BIOS/firmware updates, BitLocker, TPM Testing & QA - Troubleshooting logs (smsts.log, dism logs), build validation This is an umbrella contract, the role is Inside IR35
Transform IT challenges into solutions with Cloudwork's expert support team
The Role
Join our dedicated support team delivering exceptional technical assistance to UK-based clients with local and global reach. You'll handle service requests, resolve technical incidents, and ensure seamless IT operations whilst escalating complex issues to our Infrastructure specialists when required.
This role will include onsite technical support and assisting with project work either on client sites or remotely.
What We're Looking For
We seek a motivated professional who thrives on technical challenges and continuous learning. The ideal candidate demonstrates strong communication skills, adapts quickly to new technologies, and maintains unwavering focus on delivering outstanding customer support.
Key Responsibilities:
Technical Support Excellence
Deliver comprehensive 1st line support via telephone, email, and our helpdesk
Log, classify, and manage customer incidents following established procedures
Troubleshoot Microsoft desktop operating systems
Execute new starter and leaver processes including user/mailbox creation, mailbox configuration, and permissions management
Resolve or escalate business application issues, coordinating with software vendors as needed
Manage multiple priorities effectively during high-volume periods
Service Management
Optimise productivity through effective time management
Maintain exceptional call queue standards with regular priority reviews
Provide comprehensive updates via telephone and our helpdesk platform
Ensure all ticket documentation meets quality standards
Contribute to the Cloudworks knowledgebase for easier future problem resolution
Conduct proactive follow-ups to confirm customer satisfaction
Process Adherence
Execute core Service Desk functions following Cloudworks protocols
Apply ITIL framework principles for optimal service delivery
Utilise systems effectively to support quality and efficiency targets
Essential Technical Skills:
Core Experience Required:
Microsoft 365 including Defender, Purview, Intune and Autopilot
Windows 10/11 troubleshooting and support
Entra ID/Active Directory management
Networking concepts (TCP/IP, DNS, DHCP), Routers, Firewalls
Windows Server Administration
Advantageous Experience
Managed Service Provider (MSP) background
ITIL v3/v4 Foundation Certification or ITIL experience
SLA-focused service delivery
High-volume call management
ISO27001 security framework knowledge
VOIP (PBX, SIP), Teams Phone
Microsoft Terminal Services/RDS administration
Professional Requirements
Excellent written and spoken English
Outstanding communication and interpersonal abilities
Professional demeanour and punctuality
Collaborative team approach
Leadership qualities with commitment to inclusive working practices
What Cloudworks Offers:
Competitive Package: Annual salary up to £30,000 plus discretionary bonus
Professional Development:
Industry-recognised training and certifications (fully sponsored)
Inclusive working environment
Comprehensive benefits package
Work-Life Balance:
28 days annual leave including bank holidays
Additional holiday entitlement with service length
Company Pension Scheme
Ride to Work scheme
Birthday leave day
And much more to support your career growth!
** NO AGENCIES PLEASE **
29/10/2025
Full time
Transform IT challenges into solutions with Cloudwork's expert support team
The Role
Join our dedicated support team delivering exceptional technical assistance to UK-based clients with local and global reach. You'll handle service requests, resolve technical incidents, and ensure seamless IT operations whilst escalating complex issues to our Infrastructure specialists when required.
This role will include onsite technical support and assisting with project work either on client sites or remotely.
What We're Looking For
We seek a motivated professional who thrives on technical challenges and continuous learning. The ideal candidate demonstrates strong communication skills, adapts quickly to new technologies, and maintains unwavering focus on delivering outstanding customer support.
Key Responsibilities:
Technical Support Excellence
Deliver comprehensive 1st line support via telephone, email, and our helpdesk
Log, classify, and manage customer incidents following established procedures
Troubleshoot Microsoft desktop operating systems
Execute new starter and leaver processes including user/mailbox creation, mailbox configuration, and permissions management
Resolve or escalate business application issues, coordinating with software vendors as needed
Manage multiple priorities effectively during high-volume periods
Service Management
Optimise productivity through effective time management
Maintain exceptional call queue standards with regular priority reviews
Provide comprehensive updates via telephone and our helpdesk platform
Ensure all ticket documentation meets quality standards
Contribute to the Cloudworks knowledgebase for easier future problem resolution
Conduct proactive follow-ups to confirm customer satisfaction
Process Adherence
Execute core Service Desk functions following Cloudworks protocols
Apply ITIL framework principles for optimal service delivery
Utilise systems effectively to support quality and efficiency targets
Essential Technical Skills:
Core Experience Required:
Microsoft 365 including Defender, Purview, Intune and Autopilot
Windows 10/11 troubleshooting and support
Entra ID/Active Directory management
Networking concepts (TCP/IP, DNS, DHCP), Routers, Firewalls
Windows Server Administration
Advantageous Experience
Managed Service Provider (MSP) background
ITIL v3/v4 Foundation Certification or ITIL experience
SLA-focused service delivery
High-volume call management
ISO27001 security framework knowledge
VOIP (PBX, SIP), Teams Phone
Microsoft Terminal Services/RDS administration
Professional Requirements
Excellent written and spoken English
Outstanding communication and interpersonal abilities
Professional demeanour and punctuality
Collaborative team approach
Leadership qualities with commitment to inclusive working practices
What Cloudworks Offers:
Competitive Package: Annual salary up to £30,000 plus discretionary bonus
Professional Development:
Industry-recognised training and certifications (fully sponsored)
Inclusive working environment
Comprehensive benefits package
Work-Life Balance:
28 days annual leave including bank holidays
Additional holiday entitlement with service length
Company Pension Scheme
Ride to Work scheme
Birthday leave day
And much more to support your career growth!
** NO AGENCIES PLEASE **
