Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh.
You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base.
Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working. SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required.
Benefits
We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include:
Competitive salary and shared employee / employer contributory pension scheme
Generous holiday entitlement and option to buy additional holidays after 1 year of service.
Travel compensation scheme
Clear development, training and career progression opportunities
External, online training courses and in-house training
Offices in the centre of Edinburgh and in Bristol, two great cities to live and work
Free access to a gymnasium
Free, on-site parking
Enhanced family friendly policies
Showers, lockers, swipe access internal bike store
Travel season ticket loan
Annual company day out
Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme.
Main Purpose of the Role
The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support.
Key Responsibilities of the Role
Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager.
Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support.
Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training.
Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers.
User Account & Access Management : you will set up, manage, and maintain user accounts, permissions, and access controls across various systems.
Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order.
Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.
Key Skills, Experience and Qualifications
Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform.
A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA.
Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users.
Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous.
Experienced with Microsoft 365 administration including Entra ID, Intune and Teams.
Comfortable with automation tools such as PowerShell and Ansible.
Solid understanding of IT security principles, data protection, change management, vulnerability and patch management.
Behaviours that make you brilliant for this role
Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes.
Clear Communicator : your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations. You resolve conflicts diplomatically and maintain relationships and service integrity.
Problem-Solving and Critical Thinking : you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations.
Reliability and Professionalism: you deliver on commitments and meet deadlines. You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities.
Apply
To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com .
As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals.
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants
As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy
NO RECRUITMENT AGENCIES
13/11/2025
Full time
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
SeeByte, the global market leader in the development of smart software for uncrewed maritime systems, are looking to recruit an IT Service Lead to join our expanding team in central Edinburgh.
You will have a unique opportunity to play a significant role in a dynamic and world-respected technology company within the exciting field of robotics, with clear development, training and career progression opportunities provided. This is a fantastic opportunity to work for an innovative and forward-thinking company with an international client base.
Due to the nature of this role, daily office attendance is required and it is not eligible for remote or hybrid working. SeeByte operates a satellite office in Bristol and occasional, reimbursed travel will be required.
Benefits
We are proud to have and promote a healthy work-life balance in a casual working environment. Some of the benefits include:
Competitive salary and shared employee / employer contributory pension scheme
Generous holiday entitlement and option to buy additional holidays after 1 year of service.
Travel compensation scheme
Clear development, training and career progression opportunities
External, online training courses and in-house training
Offices in the centre of Edinburgh and in Bristol, two great cities to live and work
Free access to a gymnasium
Free, on-site parking
Enhanced family friendly policies
Showers, lockers, swipe access internal bike store
Travel season ticket loan
Annual company day out
Save money on your commute as SeeByte participates in the Cycle to Work Scheme and Travel season ticket loan. SeeByte also supports an Electric Vehicle leasing scheme.
Main Purpose of the Role
The IT Service Lead will own the end-to-end user experience and provide expert technical support for SeeByte, ensuring the smooth operation of IT service delivery within the organisation. This role involves leading IT service delivery, collaborating closely with colleagues, daily troubleshooting, system maintenance, asset management, and requires a candidate who can quickly integrate with the team and provide excellent support.
Key Responsibilities of the Role
Run the Service Desk: you will be responsible for the health of the service queue, triaging issues, setting and upholding SLAs, following up on issues and managing the backlog. You will collate and report metrics to the IT Manager.
Technical Support & Troubleshooting: you will act as a first point of contact for end-users, resolving hardware, software, and network issues via in-person, email, chat and phone support.
Onboarding and Offboarding: you will assist with the IT aspects of onboarding and offboarding of new employees, ensuring they have the necessary equipment, access and induction training.
Hardware & Software: you will Install, configure, and maintain computer hardware, peripherals, operating systems, and applications to defined security baselines. This includes supporting software like Microsoft Office 365, and hardware such as laptops, videoconferencing equipment and printers.
User Account & Access Management : you will set up, manage, and maintain user accounts, permissions, and access controls across various systems.
Asset Management : you will maintain accurate inventory records for IT equipment and assist in the deployment of new hardware and software, working with vendors and suppliers to keep licensing in good order.
Maintaining Documentation: you will create and maintain technical documentation, including user guides and a knowledge base for common issues.
Key Skills, Experience and Qualifications
Proven experience in a senior IT service delivery position and proficient working with an IT Service Management Platform.
A relevant IT qualification, such as ITIL 4, Microsoft Certifications (e.g. MD-102, MS-102) or Cisco CCNA.
Strong customer service and communication skills, with the ability to explain technical information to both technical and non-technical users.
Strong experience supporting and maintaining enterprise Windows desktop systems. Ubuntu LTS (22.04 & 24.04) support experience would be advantageous.
Experienced with Microsoft 365 administration including Entra ID, Intune and Teams.
Comfortable with automation tools such as PowerShell and Ansible.
Solid understanding of IT security principles, data protection, change management, vulnerability and patch management.
Behaviours that make you brilliant for this role
Leadership & Team Player: you take ownership of your domain and can define strategic plans and road maps and take colleagues with you on the journey to organisational success. You excel at collaborating with colleagues, sharing knowledge, and contributing to a supportive team environment. You focus on the end-user experience, including follow-up, resulting in successful outcomes.
Clear Communicator : your ability to translate complex technical information into simple, understandable terms for a non-technical audience is paramount. You build trust with stakeholders and manage expectations. You resolve conflicts diplomatically and maintain relationships and service integrity.
Problem-Solving and Critical Thinking : you approach issues methodically, analyse symptoms, identify root causes, and develop effective, innovative, comprehensive solutions that align with the business goals. You anticipate problems early, identify and manage risks and implement appropriate mitigations.
Reliability and Professionalism: you deliver on commitments and meet deadlines. You maintain composure under pressure and demonstrate ethical judgement. You adapt to change and embrace new technologies, processes and organizational priorities.
Apply
To apply please send a recent copy of your CV and a cover letter to hr@seebyte.com .
As an inclusive employer, SeeByte aims to build diverse teams by encouraging applications from a wide range of individuals.
Because of the nature of the work associated with this post it is subject to special nationality rules, and this is post is restricted to individuals who are UK British Nationals. For this role, due to government security requirements, the term ‘UK Nationals’ must exclude anyone who is a dual national or naturalised British (i.e. originally a foreign national).
All offers of employment will be conditional to a Baseline Personal Security Standard (BPSS) process and will require a Security Check (SC) clearance once employed. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks. Please visit the UKSV website for further guidance - United Kingdom Security Vetting - GOV.UK - https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/sc-guidance-pack-for-applicants
As part of this process, SeeByte collects Personal Data as defined under UK GDPR including proof of identity, nationality and immigration status, right to work in the UK, employment and/or academic references and Basic Disclosure information for unspent criminal convictions. Please see details pertaining to your personal data in our Privacy Notice which can be found at https://www.seebyte.com/privacy-policy
NO RECRUITMENT AGENCIES
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
07/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
07/12/2025
Full time
Company Description At The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for jobseekers and companies around the world to find a perfect match in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and unbiased hiring. Join our team of 4,000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our Platform Engineering team and play a critical role in modernizing andoptimizingour development infrastructure.You'llbe responsible formanaging artifact repositories, ensuring stability of development and pre-production environments, and implementing automation that accelerates delivery whilemaintaininghigh standardsof reliability and security. This is an opportunity to make a tangible impact on how hundreds of engineers across The Stepstone Group build and deploy software. Our Developer PlatformatStepStoneempowers teams to build secure, high-quality software through intuitive tools, automated workflows, and robust governance. By fostering creativity, collaboration, and continuous improvement, our platform removes barriers and maximises developer flow, enabling every engineer to deliver impactful solutions that reflect our commitment to excellence and innovation. Key Responsibilities Lead the consolidation of our artifact management infrastructure, supporting 3.5 million daily requests across 5,000+ packages Design and implement strategies for package distribution, versioning, and dependency management Establish governance policies and security controls for artifact repositories Ensure the stability, availability, and performance of development and pre-production environments Design and implement comprehensive monitoring, alerting, and observability solutions Qualifications 5+ years of professional experience in DevOps, Platform Engineering, or Site Reliability Engineering roles AWS Certification (Solutions Architect, DevOps Engineer, SysOps Administrator, or similar) with hands-on experience across core AWS services including EC2, S3, RDS, Route53, CloudFront, and ECS/EKS Infrastructure-as-Code proficiency with Terraform, CloudFormation, or similar tools Linux/Unix systems administration with strong command-line skills and scripting abilities (Bash, Python, Go, or similar) Strong DNS knowledge including configuration, troubleshooting, and understanding of routing, zones, and records Additional information Were a community here that cares as much about your life outside work as how you feel when youre with us. Because your job shouldnt take over your life, it should enrich it. Here are some of the benefits we offer: 29 days holiday allowance + bank holidays Private medical and dental healthcare Matching pension contribution of 4 or 5% (after 3 years of service up to 10%) 24/7 Employee Assistance Programme Life Assurance Cover Cycle to work scheme Hybrid working model (3 days working fromthe office) Volunteering days and you can bring your dog to the office onMondays and Fridays! Our commitment Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including: Armed Forces Covenant: Bronze Award, Employer Recognition Scheme EcoVadis: Bronze Award Fertility Friendly Employer, accredited by Fertility Matters at Work RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024 Stonewall: Gold Award Stonewall: Top 100 Workplace Equality Index (85) JBRP1_UKTJ
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
05/12/2025
Full time
NetSuite Administrator Salary: £65,000-£85,000 DOE Contract: Permanent Location: Clapham Junction (SW London) or Central London Working Pattern: Hybrid - 2 days in the office Join a thriving international organisation as a NetSuite Administrator, where you'll play a pivotal role in supporting global finance operations. This is an exciting opportunity to join a collaborative, forward-thinking business with a vibrant team culture, strong values, and a genuine focus on employee development and wellbeing. The company prides itself on an inclusive global environment where innovation and continuous improvement are encouraged. With modern office facilities, hybrid working options, and regular social events, this is a fantastic place to grow your career. Working across multiple time zones, you'll support international teams and help shape the future of key financial systems. The Role: Reporting to the Finance Administration Manager, you'll be the go-to expert for all things NetSuite Administration - from onboarding and troubleshooting through to designing custom workflows and supporting system enhancements. You'll also use your technical skills to build reports and integrations, and work with SuiteScript to automate business processes. Key Responsibilities: Act as first-line support for finance system users across ERP, Accounts Payable, Travel & Expense, and close management platforms (FloQast, Concur). Manage user access, roles, workflows, and system customisations to keep systems running smoothly. Support new user onboarding and deliver training to build system confidence across teams. Create and maintain user guides and training materials. Monitor and troubleshoot data flows and integrations, resolving discrepancies promptly. Design and implement custom workflows, dashboards, and reports to enhance automation and improve reporting. Contribute to financial systems projects, including upgrades, integrations, and new system implementations. Provide support to global teams and contribute to the business's evolving systems roadmap. About You: Ideally, you will bring: 3+ years' experience as a NetSuite Administrator. NetSuite Administrator Certification. Hands-on experience with NetSuite and Coupa (strongly preferred). Familiarity with tools such as Oracle EPM, FloQast, and Concur (advantageous). Strong understanding of finance processes (GL, AP, AR). Strong Excel skills and experience with ticketing systems (ServiceNow, Jira, FreshService). Experience building reports, integrations, and writing code. Proven experience using SuiteScript for customisation and automation. Experience managing NetSuite implementations (configuration, data migration, user training). Excellent communication, troubleshooting and analytical skills. A collaborative mindset with a proactive, can-do attitude. Desirable: Additional systems certifications (e.g., NetSuite Administrator or similar). What's in it for you? Hybrid working with flexibility and trust. A supportive, values-led international team. Exposure to a wide range of financial systems and cross-functional projects. Access to training and strong career development opportunities. Friendly, inclusive culture with regular social events. Benefits include: 28 days' holiday Pension Cycle to Work scheme Length-of-service rewards Electric car lease Gym discounts If you're a systems-savvy finance professional ready to take the next step in your career, apply today and join a dynamic, future-focused organisation!
Database Administrator (DBA) - Outside IR35 - Edinburgh Location: Edinburgh (Hybrid - 2 days onsite per week) Contract: Initial 6 months Rate: £500-550 (Outside IR35) One of Loriens Public Sector clients are looking for an experienced Database Administrator (DBA) with strong SQL Server expertise and hands-on experience with Azure Cosmos DB to join their engineering team. This role is critical to optimising the performance, reliability, and scalability of mission-critical databases supporting a large legacy application currently facing latency challenges. You will work on both strategic improvements and tactical performance tuning, ensuring their data platform evolves while continuing to support existing business processes effectively. Administer, configure, and support SQL Server environments across development, test, and production. Manage and optimise Azure Cosmos DB workloads for cost-effective, scalable performance. Perform proactive capacity planning, patching, and upgrades. Identify and resolve database performance issues impacting legacy systems. Improve query and indexing strategies, schema design, and execution plans. Ensure compliance with data legislation and security standards (GDPR, government policy). Collaborate with engineering and delivery teams to support service transformation initiatives. Essential Skills Strong SQL Server administration experience in live service environments. Expertise in performance tuning and troubleshooting database bottlenecks. Practical experience with Azure Cosmos DB (throughput, indexing, partitioning). Understanding of HA/DR design principles and tooling. Commitment to secure, well-governed data management practices. Desirable Experience in public sector IT services and compliance standards. Familiarity with cloud-hosted operational databases and Azure infrastructure. Knowledge of automation tools (PowerShell, ARM/Bicep, Terraform, DevOps pipelines). Experience supporting legacy application transformation or migration projects. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
05/12/2025
Contractor
Database Administrator (DBA) - Outside IR35 - Edinburgh Location: Edinburgh (Hybrid - 2 days onsite per week) Contract: Initial 6 months Rate: £500-550 (Outside IR35) One of Loriens Public Sector clients are looking for an experienced Database Administrator (DBA) with strong SQL Server expertise and hands-on experience with Azure Cosmos DB to join their engineering team. This role is critical to optimising the performance, reliability, and scalability of mission-critical databases supporting a large legacy application currently facing latency challenges. You will work on both strategic improvements and tactical performance tuning, ensuring their data platform evolves while continuing to support existing business processes effectively. Administer, configure, and support SQL Server environments across development, test, and production. Manage and optimise Azure Cosmos DB workloads for cost-effective, scalable performance. Perform proactive capacity planning, patching, and upgrades. Identify and resolve database performance issues impacting legacy systems. Improve query and indexing strategies, schema design, and execution plans. Ensure compliance with data legislation and security standards (GDPR, government policy). Collaborate with engineering and delivery teams to support service transformation initiatives. Essential Skills Strong SQL Server administration experience in live service environments. Expertise in performance tuning and troubleshooting database bottlenecks. Practical experience with Azure Cosmos DB (throughput, indexing, partitioning). Understanding of HA/DR design principles and tooling. Commitment to secure, well-governed data management practices. Desirable Experience in public sector IT services and compliance standards. Familiarity with cloud-hosted operational databases and Azure infrastructure. Knowledge of automation tools (PowerShell, ARM/Bicep, Terraform, DevOps pipelines). Experience supporting legacy application transformation or migration projects. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
This is an office-based role offering hybrid working. Please do not apply if you are seeking full-time remote working. Our client is looking for a Data Systems Administrator to join a growing warehousing and supply chain facility initially on a 6-month fixed term contract. You must be a detail-oriented individual as will be responsible for cleansing and managing high volumes of data, ensuring accuracy and consistency throughout. The role requires strong analytical judgement to differentiate and classify similar data appropriately. The successful candidate will contribute to defining and improving data processes to enhance efficiency and quality. The hours of work are Monday to Friday 08:30 to 17:00 and overseas travel will be required one week out of every four. You must have access to your own vehicle to reach our client's premises. Skills and Experience required Familiarity with warehouse or supply chain systems (WMS/ERP) is a plus Advanced Excel and Powerpoint Analytical and problem-solving skills Ability to cleanse, standardise, and validate large datasets Attention to detail to spot inconsistencies, duplicates, and errors Ability to differentiate and classify similar data logically Ability to document, redesign and improve data-related processes for efficiency Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
05/12/2025
Contractor
This is an office-based role offering hybrid working. Please do not apply if you are seeking full-time remote working. Our client is looking for a Data Systems Administrator to join a growing warehousing and supply chain facility initially on a 6-month fixed term contract. You must be a detail-oriented individual as will be responsible for cleansing and managing high volumes of data, ensuring accuracy and consistency throughout. The role requires strong analytical judgement to differentiate and classify similar data appropriately. The successful candidate will contribute to defining and improving data processes to enhance efficiency and quality. The hours of work are Monday to Friday 08:30 to 17:00 and overseas travel will be required one week out of every four. You must have access to your own vehicle to reach our client's premises. Skills and Experience required Familiarity with warehouse or supply chain systems (WMS/ERP) is a plus Advanced Excel and Powerpoint Analytical and problem-solving skills Ability to cleanse, standardise, and validate large datasets Attention to detail to spot inconsistencies, duplicates, and errors Ability to differentiate and classify similar data logically Ability to document, redesign and improve data-related processes for efficiency Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
IT Systems Administrator Basildon Up to £28,000 Mon-Fri, 08:45-16:45 Permanent Are you a tech-savvy problem solver who thrives in a dynamic, client focused environment? Do you enjoy working across a variety of systems and aren't afraid to roll up your sleeves and dig into exciting projects? If you're nodding "yes," we've got the perfect role for you! We are on the lookout for a driven and proactive IT Systems Administrator to join a passionate, fast moving team. You will be the go to person for all things database, software, and client support - playing a key role in helping systems run like a dream. Duties: Provide high quality technical and user support for our company's database systems (web and mobile platforms) Log, track, and manage support requests, escalating to third-party developers where appropriate Coordinate and oversee new system developments and enhancements Draft clear system design specifications for development work Communicate updates, improvements, and changes to clients in a clear and timely manner Creating user guides, help documents and video tutorials to keep things simple for end users Building new database sites using pre-designed smart templates Skills Required: Excellent communication skills (both written and verbal) Experience using Office 365, particularly Word and Excel Working knowledge of SharePoint (essential) High attention to detail and accuracy Ability to manage multiple tasks and prioritise effectively Comfortable working both independently and as part of a team Experience working with data (e.g., cleaning, importing/exporting in Excel) An enthusiastic approach to learning new systems and tools Understanding of GDPR (desirable, but training can be provided) Job Type: Full-time, Permanent Position Area: Basildon, Essex Salary: Up to £28,000 PA Hours: Monday - Friday 8:45 - 16:45 Don't hang around-roles like this don't stay open for long! Call Julie or Aimee at One to One Personnel on Or fire over your CV to or Let's make your next move the best one yet!
05/12/2025
Full time
IT Systems Administrator Basildon Up to £28,000 Mon-Fri, 08:45-16:45 Permanent Are you a tech-savvy problem solver who thrives in a dynamic, client focused environment? Do you enjoy working across a variety of systems and aren't afraid to roll up your sleeves and dig into exciting projects? If you're nodding "yes," we've got the perfect role for you! We are on the lookout for a driven and proactive IT Systems Administrator to join a passionate, fast moving team. You will be the go to person for all things database, software, and client support - playing a key role in helping systems run like a dream. Duties: Provide high quality technical and user support for our company's database systems (web and mobile platforms) Log, track, and manage support requests, escalating to third-party developers where appropriate Coordinate and oversee new system developments and enhancements Draft clear system design specifications for development work Communicate updates, improvements, and changes to clients in a clear and timely manner Creating user guides, help documents and video tutorials to keep things simple for end users Building new database sites using pre-designed smart templates Skills Required: Excellent communication skills (both written and verbal) Experience using Office 365, particularly Word and Excel Working knowledge of SharePoint (essential) High attention to detail and accuracy Ability to manage multiple tasks and prioritise effectively Comfortable working both independently and as part of a team Experience working with data (e.g., cleaning, importing/exporting in Excel) An enthusiastic approach to learning new systems and tools Understanding of GDPR (desirable, but training can be provided) Job Type: Full-time, Permanent Position Area: Basildon, Essex Salary: Up to £28,000 PA Hours: Monday - Friday 8:45 - 16:45 Don't hang around-roles like this don't stay open for long! Call Julie or Aimee at One to One Personnel on Or fire over your CV to or Let's make your next move the best one yet!
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
05/12/2025
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
05/12/2025
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
05/12/2025
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
05/12/2025
Full time
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career? A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed. If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you. Demand for junior business analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. We specialise in placing candidates in the business analysis, change management and project management sectors that have qualified through our business analysis study and placement program. Please note we will be looking to place you in an entry level role so this programme is not aimed at existing Business Analysts. In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. The team works with you until you are qualified and placed. Below are salaries in this sector starting at lower-level positions: Administrator/Support: £26,000 Junior Business Analyst: £30,000 Change Analyst: £35,000 Systems Analyst: £40,000 Business Analyst: £50,000 Senior Business Analyst: £60,000 Using our experience in providing UK and internationally accredited Business Analysis training online and through our expert recruitment consultants, we provide a seamless journey and often fast-tracked route into a new career in the BA sector. How do we do this? 1. Firstly, we place you on a training program which contains the most relevant industry recognised certification courses needed in the industry like the BCS Business Analysis Foundation Course. You can also opt to study the BCS International Diploma in Business Analysis to take your studies a step further. 2. Once you have passed the 4 required exams you will be handed over to our recruitment team who will provide you with a professional CV and LinkedIn review, interview support, career advice and tailored support like mock interviews. 3. Our consultants work with you to identify the best opportunities available suited to you. Their tailored support helps you to prepare for interviews and perform at your best. Typically, you will start in a junior business analyst, junior analyst or a support/admin role in this sector. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. To get your journey started, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step toward your new career aspirations. We understand this is an important and life changing decision and will provide you with all the information to make an informed decision. Our team looks forward to your enquiry and helping you start a new and financially rewarding career.
Clear IT Recruitment Limited
Hitchin, Hertfordshire
A fantastic opportunity has arisen for an experienced IT Systems Administrator has arisen to join my clients team in their Hitchin offices on a hybrid basis. Due to continued business growth, my client is looking for an established IT Systems Administrator to join their successful, experienced and expanding team. This varied role in the technical support team will suit someone who is personable, with a minimum of four years' experience in the main areas of IT infrastructure support, perhaps as part of an internal IT department because a broad range of technical knowledge is required. The ability to take ownership, logically approach troubleshooting and provide a high level of attention to detail in their work is essential as each team member is responsible for resolving the support issues they pick up. Main duties and responsibilities: • Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. • Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. • Configuring, reprovisioning and onboarding devices for clients. • Administering AD, Azure, 365 and other cloud services. • Scheduling and performing proactive system maintenance. • Analysing systems and making recommendations to improve performance. • Performing server backup and recovery operations and restarting systems following outages. • Liaising between users, external suppliers and other members of the team. • Recording support activities via the ticketing system and communicating progress back to the team. • Responding promptly to queries and requests from clients that come in via phone, email or online chat. • Keeping clients updated with progress if an issue cannot be resolved straight away. • Communicating and explaining technical information clearly to a non-technical audience. • Keeping process documentation and client information up to date. • Onsite visits to clients for issues that cannot be resolved remotely. • Configuring and provisioning IT environments for new clients. • Involvement in technical implementation projects from planning to deployment. Benefits • Flexible approach to office/home working • 20 days annual leave plus bank holidays (increasing by 1 day every 2 years, up to 25 days) • Private medical insurance (once probation passed) • Death in service cover (once probation passed) • WorkSave Pension Plan available • Free on-site parking • Training courses encouraged and funded Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
05/12/2025
Full time
A fantastic opportunity has arisen for an experienced IT Systems Administrator has arisen to join my clients team in their Hitchin offices on a hybrid basis. Due to continued business growth, my client is looking for an established IT Systems Administrator to join their successful, experienced and expanding team. This varied role in the technical support team will suit someone who is personable, with a minimum of four years' experience in the main areas of IT infrastructure support, perhaps as part of an internal IT department because a broad range of technical knowledge is required. The ability to take ownership, logically approach troubleshooting and provide a high level of attention to detail in their work is essential as each team member is responsible for resolving the support issues they pick up. Main duties and responsibilities: • Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. • Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. • Configuring, reprovisioning and onboarding devices for clients. • Administering AD, Azure, 365 and other cloud services. • Scheduling and performing proactive system maintenance. • Analysing systems and making recommendations to improve performance. • Performing server backup and recovery operations and restarting systems following outages. • Liaising between users, external suppliers and other members of the team. • Recording support activities via the ticketing system and communicating progress back to the team. • Responding promptly to queries and requests from clients that come in via phone, email or online chat. • Keeping clients updated with progress if an issue cannot be resolved straight away. • Communicating and explaining technical information clearly to a non-technical audience. • Keeping process documentation and client information up to date. • Onsite visits to clients for issues that cannot be resolved remotely. • Configuring and provisioning IT environments for new clients. • Involvement in technical implementation projects from planning to deployment. Benefits • Flexible approach to office/home working • 20 days annual leave plus bank holidays (increasing by 1 day every 2 years, up to 25 days) • Private medical insurance (once probation passed) • Death in service cover (once probation passed) • WorkSave Pension Plan available • Free on-site parking • Training courses encouraged and funded Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of an IFS Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users. Duties and Responsibilities: Serves as primary Subject Matter Expert (SME) for the IFS ERP system Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house Establishes and maintain effective working relationships with end users and suppliers Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality Develops and maintains a knowledge base of best practices for end users including user manuals for staff. Ensures strict adherence to software licensing rules and maintains careful records Responds promptly to end user and management needs and meets all SLAs Provide internal and external support to help set up systems or resolve issues Analyses software application issues and determines effective course of action to improve operational functionality Participates in after-hours support during evenings and weekends as needed Leads the evaluation, testing, and implementation of new modules and upgraded software Interfaces with the software vendors for any application bug resolution or application maintenance issues Participates in disaster recovery planning and testing and evaluation of new product features Participates in routine meetings related to the ERP system and core IT Operational systems Proactively anticipate issues and make recommendations operating to the highest of standards complying with company policies and procedures. Relevant skills and experience: Experience operating in a similar role with change management skills to support and drive user adoption. Experience using the ERP system from IFS ideally version 10 IFS cloud migration experience Proven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelines Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities Experience in customer service, strong communication skills and a collaborative approach as part of a team. Working knowledge of GCP, cGMP and/or ICH guidelines If you would like to find out more, please apply in the first instance. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a data controller Full details regarding how we hold your data is available within our Privacy Notice accessible at our website.
05/12/2025
Full time
The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of an IFS Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users. Duties and Responsibilities: Serves as primary Subject Matter Expert (SME) for the IFS ERP system Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house Establishes and maintain effective working relationships with end users and suppliers Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality Develops and maintains a knowledge base of best practices for end users including user manuals for staff. Ensures strict adherence to software licensing rules and maintains careful records Responds promptly to end user and management needs and meets all SLAs Provide internal and external support to help set up systems or resolve issues Analyses software application issues and determines effective course of action to improve operational functionality Participates in after-hours support during evenings and weekends as needed Leads the evaluation, testing, and implementation of new modules and upgraded software Interfaces with the software vendors for any application bug resolution or application maintenance issues Participates in disaster recovery planning and testing and evaluation of new product features Participates in routine meetings related to the ERP system and core IT Operational systems Proactively anticipate issues and make recommendations operating to the highest of standards complying with company policies and procedures. Relevant skills and experience: Experience operating in a similar role with change management skills to support and drive user adoption. Experience using the ERP system from IFS ideally version 10 IFS cloud migration experience Proven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelines Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities Experience in customer service, strong communication skills and a collaborative approach as part of a team. Working knowledge of GCP, cGMP and/or ICH guidelines If you would like to find out more, please apply in the first instance. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a data controller Full details regarding how we hold your data is available within our Privacy Notice accessible at our website.
IT Systems Administrator Basildon Up to £28,000 Mon Fri, 08 45 Permanent Are you a tech-savvy problem solver who thrives in a dynamic, client focused environment? Do you enjoy working across a variety of systems and aren't afraid to roll up your sleeves and dig into exciting projects? If you're nodding yes, we ve got the perfect role for you! We are on the lookout for a driven and proactive IT Systems Administrator to join a passionate, fast moving team. You will be the go to person for all things database, software, and client support playing a key role in helping systems run like a dream. Duties: Provide high quality technical and user support for our company s database systems (web and mobile platforms) Log, track, and manage support requests, escalating to third-party developers where appropriate Coordinate and oversee new system developments and enhancements Draft clear system design specifications for development work Communicate updates, improvements, and changes to clients in a clear and timely manner Creating user guides, help documents and video tutorials to keep things simple for end users Building new database sites using pre-designed smart templates Skills Required: Excellent communication skills (both written and verbal) Experience using Office 365, particularly Word and Excel Working knowledge of SharePoint (essential) High attention to detail and accuracy Ability to manage multiple tasks and prioritise effectively Comfortable working both independently and as part of a team Experience working with data (e.g., cleaning, importing/exporting in Excel) An enthusiastic approach to learning new systems and tools Understanding of GDPR (desirable, but training can be provided) Job Type: Full-time, Permanent Position Area: Basildon, Essex Salary: Up to £28,000 PA Hours: Monday Friday 8 45 Don t hang around roles like this don t stay open for long! Call Julie or Aimee at One to One Personnel on (phone number removed) Or fire over your CV to (url removed) or (url removed) Let s make your next move the best one yet!
05/12/2025
Full time
IT Systems Administrator Basildon Up to £28,000 Mon Fri, 08 45 Permanent Are you a tech-savvy problem solver who thrives in a dynamic, client focused environment? Do you enjoy working across a variety of systems and aren't afraid to roll up your sleeves and dig into exciting projects? If you're nodding yes, we ve got the perfect role for you! We are on the lookout for a driven and proactive IT Systems Administrator to join a passionate, fast moving team. You will be the go to person for all things database, software, and client support playing a key role in helping systems run like a dream. Duties: Provide high quality technical and user support for our company s database systems (web and mobile platforms) Log, track, and manage support requests, escalating to third-party developers where appropriate Coordinate and oversee new system developments and enhancements Draft clear system design specifications for development work Communicate updates, improvements, and changes to clients in a clear and timely manner Creating user guides, help documents and video tutorials to keep things simple for end users Building new database sites using pre-designed smart templates Skills Required: Excellent communication skills (both written and verbal) Experience using Office 365, particularly Word and Excel Working knowledge of SharePoint (essential) High attention to detail and accuracy Ability to manage multiple tasks and prioritise effectively Comfortable working both independently and as part of a team Experience working with data (e.g., cleaning, importing/exporting in Excel) An enthusiastic approach to learning new systems and tools Understanding of GDPR (desirable, but training can be provided) Job Type: Full-time, Permanent Position Area: Basildon, Essex Salary: Up to £28,000 PA Hours: Monday Friday 8 45 Don t hang around roles like this don t stay open for long! Call Julie or Aimee at One to One Personnel on (phone number removed) Or fire over your CV to (url removed) or (url removed) Let s make your next move the best one yet!
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
05/12/2025
Full time
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
We are seeking an experienced NetSuite Administrator to support and optimise our NetSuite ERP environment, implemented via SuiteSelect / SuiteSuccess methodology. The successful candidate will act as the system owner, ensuring stability, scalability, and continuous improvement of our NetSuite platform to meet evolving business needs across finance, operations, and commercial teams. Key Responsibilities Serve as the primary point of contact for all NetSuite administrative and technical matters. Manage user roles, permissions, saved searches, dashboards, workflows, and scripts. Maintain system configuration, data integrity, and documentation. Support ongoing optimisation and enhancements aligned with SuiteSelect best practices. Collaborate with Finance, Operations, and IT teams to identify and implement process improvements. Liaise with NetSuite support and implementation partners to resolve issues and deliver updates. Support integrations between NetSuite and external systems (e.g., CRM, banks, expense tools). Develop and maintain reports, KPIs, and analytics for business stakeholders. Ensure compliance with internal controls and assist during audits. Support periodic upgrades, testing, and user training. Required Skills & Experience Proven experience as a NetSuite Administrator or similar role. Hands-on experience with SuiteSuccess or SuiteSelect implementations. Strong understanding of NetSuite modules: Finance (GL, AP, AR), Procurement, Inventory, and CRM. Experience with workflows, saved searches, dashboards, and SuiteAnalytics. Familiarity with SuiteScript, integrations, and data migration is a plus. Excellent analytical, problem-solving, and communication skills. Ability to translate business needs into technical solutions. NetSuite Administrator or SuiteFoundation Certification preferred.
05/12/2025
Full time
We are seeking an experienced NetSuite Administrator to support and optimise our NetSuite ERP environment, implemented via SuiteSelect / SuiteSuccess methodology. The successful candidate will act as the system owner, ensuring stability, scalability, and continuous improvement of our NetSuite platform to meet evolving business needs across finance, operations, and commercial teams. Key Responsibilities Serve as the primary point of contact for all NetSuite administrative and technical matters. Manage user roles, permissions, saved searches, dashboards, workflows, and scripts. Maintain system configuration, data integrity, and documentation. Support ongoing optimisation and enhancements aligned with SuiteSelect best practices. Collaborate with Finance, Operations, and IT teams to identify and implement process improvements. Liaise with NetSuite support and implementation partners to resolve issues and deliver updates. Support integrations between NetSuite and external systems (e.g., CRM, banks, expense tools). Develop and maintain reports, KPIs, and analytics for business stakeholders. Ensure compliance with internal controls and assist during audits. Support periodic upgrades, testing, and user training. Required Skills & Experience Proven experience as a NetSuite Administrator or similar role. Hands-on experience with SuiteSuccess or SuiteSelect implementations. Strong understanding of NetSuite modules: Finance (GL, AP, AR), Procurement, Inventory, and CRM. Experience with workflows, saved searches, dashboards, and SuiteAnalytics. Familiarity with SuiteScript, integrations, and data migration is a plus. Excellent analytical, problem-solving, and communication skills. Ability to translate business needs into technical solutions. NetSuite Administrator or SuiteFoundation Certification preferred.
ServiceNow Developer Hybrid working: Locations, Marlow, Manchester or Leeds. Salary up to 80k I am recruiting on behalf of a client who are looking to add a ServiceNow developer to their ever-increasing IT Systems team. This role is a growth role, and my client are investing heavily in the platform, and they are looking for someone who can support the existing internal functions and the external facing team. You will be tasked with: Building configuring, and enhancing ServiceNow applications, modules, and workflows to support internal business functions. Developing and maintaining client scripts, UI policies, Flow Designer flows, and business rules to automate processes and improve user experience. Working with the wider ServiceNow team and stakeholders across departments to understand business challenges and translate them into effective ServiceNow solutions. Contributing to solution design discussions and ensure developments are scalable, maintainable, and aligned with platform strategy. Developing and maintaining integrations between ServiceNow and other core internal systems using APIs, IntegrationHub, or other tools. What we are looking for: Proven ServiceNow development experience (ITSM, CSM). Experience and knowledge of languages such as: HTML, CSS, JavaScript. Experience working in a Domain Separated Platform. Experience with Web Technologies and platform integration methods (Hub & Spoke methodology). Experience with ServiceNow integrations (REST, SOAP, or IntegrationHub). ServiceNow certification would be advantageous: System Administrator, CIS-CSM, CIS-ITSM. ITIL v4 Foundation qualified would also be preferable.
05/12/2025
Full time
ServiceNow Developer Hybrid working: Locations, Marlow, Manchester or Leeds. Salary up to 80k I am recruiting on behalf of a client who are looking to add a ServiceNow developer to their ever-increasing IT Systems team. This role is a growth role, and my client are investing heavily in the platform, and they are looking for someone who can support the existing internal functions and the external facing team. You will be tasked with: Building configuring, and enhancing ServiceNow applications, modules, and workflows to support internal business functions. Developing and maintaining client scripts, UI policies, Flow Designer flows, and business rules to automate processes and improve user experience. Working with the wider ServiceNow team and stakeholders across departments to understand business challenges and translate them into effective ServiceNow solutions. Contributing to solution design discussions and ensure developments are scalable, maintainable, and aligned with platform strategy. Developing and maintaining integrations between ServiceNow and other core internal systems using APIs, IntegrationHub, or other tools. What we are looking for: Proven ServiceNow development experience (ITSM, CSM). Experience and knowledge of languages such as: HTML, CSS, JavaScript. Experience working in a Domain Separated Platform. Experience with Web Technologies and platform integration methods (Hub & Spoke methodology). Experience with ServiceNow integrations (REST, SOAP, or IntegrationHub). ServiceNow certification would be advantageous: System Administrator, CIS-CSM, CIS-ITSM. ITIL v4 Foundation qualified would also be preferable.
