Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
04/04/2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
04/04/2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Are you a sales professional with proven experience within the automotive, engineering or manufacturing sector? This client facing role requires an individual with a strong commercial acumen, organisational and time management skills to identify training and consultancy needs across emerging industry demands: Development and maintenance of a sales pipeline and ensuring all sales activity is recorded and reported through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback across the business, ensuring client needs are reflected in service development. Build and maintain strong commercial relationships with OEMs, Tier 1s, and key decision-makers within the automotive and manufacturing sectors. Ideally degree qualified with experience in B2B sales with the ability to build and maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred). Excellent written and verbal communication skills. The role is based in Solihull and offers hybrid working. Travel across the UK will be required to attend customer meetings and industry events.
04/04/2026
Full time
Are you a sales professional with proven experience within the automotive, engineering or manufacturing sector? This client facing role requires an individual with a strong commercial acumen, organisational and time management skills to identify training and consultancy needs across emerging industry demands: Development and maintenance of a sales pipeline and ensuring all sales activity is recorded and reported through the CRM (Salesforce). Take ownership of outbound sales efforts, including lead generation, conversion of incoming enquiries, proposal management, and relationship development. Champion customer insight and feedback across the business, ensuring client needs are reflected in service development. Build and maintain strong commercial relationships with OEMs, Tier 1s, and key decision-makers within the automotive and manufacturing sectors. Ideally degree qualified with experience in B2B sales with the ability to build and maintain senior-level customer relationships: Ability to understand complex services and communicate them in a customer-focused way. Proficient with MS Office and CRM platforms (Salesforce preferred). Excellent written and verbal communication skills. The role is based in Solihull and offers hybrid working. Travel across the UK will be required to attend customer meetings and industry events.
Head of Consultancy (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Head of Consultancy to lead the strategy, growth and delivery of the organisation's consultancy practice. They are looking for someone who has experience delivering Salesforce SaaS solutions and developing consultancy strategy within purpose led organisations. What the Head of Consultancy (Salesforce SaaS) will be doing You will be responsible for crafting and implementing a consultancy strategy that aligns with organisational goal - with a focus on scaling the consultancy arm of the business. Define, scope and scale the Salesforce Consultancy arm of the business Providing Technical Oversight to ensure high quality implementations of Salesforce Systems Lead, develop and retain a Team of Salesforce consultants Manage strategic partnerships with 3 party vendors, customers and Salesforce Regular reporting to the C-Suite What the successful Head of Consultancy (Salesforce SaaS) will bring to the team You will be an experience leader in delivering Salesforce SaaS solutions, who can lead and develop a consultancy team, and work with key stakeholders internally and externally. Experience in a leadership role in a Salesforce consultancy or similar organisation Proven ability to generate comprehensive business strategy for consultancy services Demonstrated success building and developing teams Clear ability to communicate effectively with people from Senior Leaders to Junior members of staff Ability to own targets and reporting performance to Senior Leadership Teams Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Consultancy opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
03/04/2026
Full time
Head of Consultancy (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. They are looking for a Head of Consultancy to lead the strategy, growth and delivery of the organisation's consultancy practice. They are looking for someone who has experience delivering Salesforce SaaS solutions and developing consultancy strategy within purpose led organisations. What the Head of Consultancy (Salesforce SaaS) will be doing You will be responsible for crafting and implementing a consultancy strategy that aligns with organisational goal - with a focus on scaling the consultancy arm of the business. Define, scope and scale the Salesforce Consultancy arm of the business Providing Technical Oversight to ensure high quality implementations of Salesforce Systems Lead, develop and retain a Team of Salesforce consultants Manage strategic partnerships with 3 party vendors, customers and Salesforce Regular reporting to the C-Suite What the successful Head of Consultancy (Salesforce SaaS) will bring to the team You will be an experience leader in delivering Salesforce SaaS solutions, who can lead and develop a consultancy team, and work with key stakeholders internally and externally. Experience in a leadership role in a Salesforce consultancy or similar organisation Proven ability to generate comprehensive business strategy for consultancy services Demonstrated success building and developing teams Clear ability to communicate effectively with people from Senior Leaders to Junior members of staff Ability to own targets and reporting performance to Senior Leadership Teams Here's What You'll Get in Return Salary of up to £67,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Head of Consultancy opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Staff Program Manager EMEA Commercial Location: London (Hybrid) Duration: 12-Month Contract Start: ASAP The Mission Join a global SaaS leader's EMEA arm to build from the ground up. Reporting to the Head of BizOps, you will lead high-impact initiatives including a new enterprise sales motion , BPO consolidation , and pipeline operationalization . This is a "zero-to-one" role for a builder who thrives in a fast-moving, resource-light environment. No heavy meeting cadences-just high-autonomy delivery. The Must-Haves SaaS DNA: Direct experience working inside a SaaS enterprise. Sales Exposure: Deep fluency in the end-to-end enterprise sales motion. Sales Ops Mastery: Hands-on experience with pipeline governance, forecasting, and CRM. PgM Craft: Instinctive RAID management and governance (not just theoretical). The Perfect Fit You have navigated both Big Tech (e.g., Salesforce, Meta) and scale-ups . You are a high-signal communicator who can command credibility with Directors and VPs while rolling up your sleeves to build frameworks from scratch. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
02/04/2026
Contractor
Staff Program Manager EMEA Commercial Location: London (Hybrid) Duration: 12-Month Contract Start: ASAP The Mission Join a global SaaS leader's EMEA arm to build from the ground up. Reporting to the Head of BizOps, you will lead high-impact initiatives including a new enterprise sales motion , BPO consolidation , and pipeline operationalization . This is a "zero-to-one" role for a builder who thrives in a fast-moving, resource-light environment. No heavy meeting cadences-just high-autonomy delivery. The Must-Haves SaaS DNA: Direct experience working inside a SaaS enterprise. Sales Exposure: Deep fluency in the end-to-end enterprise sales motion. Sales Ops Mastery: Hands-on experience with pipeline governance, forecasting, and CRM. PgM Craft: Instinctive RAID management and governance (not just theoretical). The Perfect Fit You have navigated both Big Tech (e.g., Salesforce, Meta) and scale-ups . You are a high-signal communicator who can command credibility with Directors and VPs while rolling up your sleeves to build frameworks from scratch. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience Key Responsibilities Lead the CRM product strategy, roadmap and continuous improvement plan Manage global rollouts, new releases, integrations and platform optimisation Build a single customer view through strong data integrity and governance Deliver advanced dashboards, reporting and conversion performance tracking Partner with marketing automation and digital teams to enhance engagement Manage external vendors, budgets and business case delivery Coach and develop a CRM product team and support regional adoption About You Significant experience in CRM product management and Salesforce delivery Strong understanding of customer engagement, marketing automation and analytics Proven track record delivering large scale, multi region CRM programmes Confident communicator with excellent stakeholder and change management skills Data driven, strategic and focused on measurable ROI and outcomes If you're passionate about Salesforce CRM product leadership and want to make a global impact, we'd love to hear from you. Apply now!
02/04/2026
Full time
We are looking for an experienced Senior Product Manager CRM to lead the development and evolution of a global Salesforce CRM platform. This role is central to delivering a seamless customer journey across marketing, admissions and digital engagement channels. Reporting into a senior commercial leader, you will own the CRM product vision and roadmap, working closely with IT, regional teams and key stakeholders to ensure the platform drives performance, insight and growth. You will be leading an established team therefore will need proven leadership experience Key Responsibilities Lead the CRM product strategy, roadmap and continuous improvement plan Manage global rollouts, new releases, integrations and platform optimisation Build a single customer view through strong data integrity and governance Deliver advanced dashboards, reporting and conversion performance tracking Partner with marketing automation and digital teams to enhance engagement Manage external vendors, budgets and business case delivery Coach and develop a CRM product team and support regional adoption About You Significant experience in CRM product management and Salesforce delivery Strong understanding of customer engagement, marketing automation and analytics Proven track record delivering large scale, multi region CRM programmes Confident communicator with excellent stakeholder and change management skills Data driven, strategic and focused on measurable ROI and outcomes If you're passionate about Salesforce CRM product leadership and want to make a global impact, we'd love to hear from you. Apply now!
About the Role We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin. This is a newly built role to support the charity s new ambitious three-year strategy. Main Objectives Develop and deliver the charity s Impact and Evaluation framework Ensure charity s CRM Salesforce is used at every level of capturing data Support, develop and manage Lewisham Local s business functions such as Admin and Premises management Main Duties and Responsibilities Impact Measurement Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work. Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local. Run a quarterly impact report for SMT and Board Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date Act as a champion for this across the team Manage Admin function Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks Develop and improve Lewisham Local s admin processes Manage premises support and training will be offered Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre Support the CEO in developing premises strategy and future proposals Together with SMT and the CEO manage Lewisham local s fundraising function, reviewing and contributing to the grant applications. Core Team Responsibilities Build and share knowledge and intelligence internally Build strong and effective local relationships across sectors Be a visible, active, positive and engaging presence within the community at local events, activities and meetings. Contribute and create regular communications content Champion the role of local giving, and the contribution of civil society in Lewisham Collect and process data, carry out monitoring and evaluation of our impact Help other team members at times of increased workload and/or specific events Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises Manage volunteers to achieve the portfolio and charity s aims and objectives Attend regular team meetings and supervision sessions as required Undertake training and development as required Contribute to writing grant applications for future projects and core work This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation Please see attached the full job description and person specification.
02/04/2026
Full time
About the Role We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin. This is a newly built role to support the charity s new ambitious three-year strategy. Main Objectives Develop and deliver the charity s Impact and Evaluation framework Ensure charity s CRM Salesforce is used at every level of capturing data Support, develop and manage Lewisham Local s business functions such as Admin and Premises management Main Duties and Responsibilities Impact Measurement Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work. Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local. Run a quarterly impact report for SMT and Board Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date Act as a champion for this across the team Manage Admin function Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks Develop and improve Lewisham Local s admin processes Manage premises support and training will be offered Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre Support the CEO in developing premises strategy and future proposals Together with SMT and the CEO manage Lewisham local s fundraising function, reviewing and contributing to the grant applications. Core Team Responsibilities Build and share knowledge and intelligence internally Build strong and effective local relationships across sectors Be a visible, active, positive and engaging presence within the community at local events, activities and meetings. Contribute and create regular communications content Champion the role of local giving, and the contribution of civil society in Lewisham Collect and process data, carry out monitoring and evaluation of our impact Help other team members at times of increased workload and/or specific events Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises Manage volunteers to achieve the portfolio and charity s aims and objectives Attend regular team meetings and supervision sessions as required Undertake training and development as required Contribute to writing grant applications for future projects and core work This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation Please see attached the full job description and person specification.
Job Title: Customer Solutions Consultant Location: Leeds (Office Based) Salary: £40,000 - £60,000 per annum An exciting opportunity has arisen with a well-funded, rapidly growing SaaS and AI technology business that delivers an innovative platform designed to streamline customer communication, automate workflows and improve operational efficiency. This Customer Solutions Consultant role is ideal for a technically minded, customer-focused professional who enjoys problem-solving, supporting clients and helping businesses maximise the value of cutting-edge software solutions. Customer Solutions Advisor Responsibilities Managing customer relationships Lead customer onboarding and platform configuration Translate customer workflows into tailored software solutions Act as a key technical contact throughout the customer life cycle Deliver training and onboarding support to improve adoption Troubleshoot issues and liaise with Product and Engineering teams Support with mapping processes for customer engagement Attend customer visits and national industry events Customer Solutions Advisor Requirements Previous experience in Customer Success, Technical Support, Onboarding or SaaS support roles Exposure to field management systems Understanding of customer workflows and process mapping Strong understanding of client onboarding Experience with tools such as HubSpot, Salesforce or Zapier Excellent communication and relationship-building skills Full UK driving licence and own transport What's in it for me? 30 days holiday rising to 35 days Bank holidays plus work anniversary day off Wellbeing support Bright Exchange discounts Regular team socials Excellent professional development opportunities Long-term career growth within technology and SaaS careers We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
02/04/2026
Full time
Job Title: Customer Solutions Consultant Location: Leeds (Office Based) Salary: £40,000 - £60,000 per annum An exciting opportunity has arisen with a well-funded, rapidly growing SaaS and AI technology business that delivers an innovative platform designed to streamline customer communication, automate workflows and improve operational efficiency. This Customer Solutions Consultant role is ideal for a technically minded, customer-focused professional who enjoys problem-solving, supporting clients and helping businesses maximise the value of cutting-edge software solutions. Customer Solutions Advisor Responsibilities Managing customer relationships Lead customer onboarding and platform configuration Translate customer workflows into tailored software solutions Act as a key technical contact throughout the customer life cycle Deliver training and onboarding support to improve adoption Troubleshoot issues and liaise with Product and Engineering teams Support with mapping processes for customer engagement Attend customer visits and national industry events Customer Solutions Advisor Requirements Previous experience in Customer Success, Technical Support, Onboarding or SaaS support roles Exposure to field management systems Understanding of customer workflows and process mapping Strong understanding of client onboarding Experience with tools such as HubSpot, Salesforce or Zapier Excellent communication and relationship-building skills Full UK driving licence and own transport What's in it for me? 30 days holiday rising to 35 days Bank holidays plus work anniversary day off Wellbeing support Bright Exchange discounts Regular team socials Excellent professional development opportunities Long-term career growth within technology and SaaS careers We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Salesforce Architect - Financial Services Cloud - Banking Excellent opportunity for a Senior Salesforce architect to own the architecture of the end-to-end solutions and lead the development team in a rapidly growing International Bank. The successful candidate will design the new Financial Services Cloud platform and determine the strategic direction of technology in the enterprise architecture, working closely with C-suites to define the solutions. Responsibilities: Owning the end to end architecture of the Salesforce platform and connected CRM services Designing enterprise scale solutions using Salesforce Financial Services Cloud and Vlocity Leading and mentoring Salesforce developers and setting engineering standards Defining governance, quality controls, and development standards for the platform Driving DevOps practices, CI/CD, and release governance for Salesforce Designing complex integrations between Salesforce and core banking and enterprise systems Working closely with InfoSec to ensure platform security and compliance Leading LWC design and development and contributing to UX direction Producing architecture artefacts and solution design documentation to enterprise standards Partnering with senior business stakeholders to extend CRM capability and value This is a hands on architecture role. You will review code, sign off designs, and be involved in solution delivery where required. Ideal Candidate: Significant experience as a Salesforce Architect in a banking or financial services environment Deep expertise in Salesforce Financial Services Cloud Strong experience with Vlocity (Salesforce Industries) Proven experience designing enterprise scale Salesforce solutions Strong understanding of integration patterns, APIs, and enterprise application integration Experience implementing DevOps and governance models for Salesforce Hands on experience with Apex, declarative configuration, and Lightning Web Components Experience leading Salesforce development teams Strong understanding of platform security and working with InfoSec teams Excellent technical documentation and communication skills Experience working in Agile delivery environments Interested? Please Apply! Salesforce Financial Services Cloud OOP Salesforce fsc architect architecture solution enterprise LWC Design UX Design CRM technology customer relationship management development agile vlocity Apex platform enterprise application integration Salesforce Architect Salesforce Architecture Finance Financial Services Bank Banking Financial Services Cloud Cloud DevOps LWC Design UX Design Salesforce
02/04/2026
Contractor
Salesforce Architect - Financial Services Cloud - Banking Excellent opportunity for a Senior Salesforce architect to own the architecture of the end-to-end solutions and lead the development team in a rapidly growing International Bank. The successful candidate will design the new Financial Services Cloud platform and determine the strategic direction of technology in the enterprise architecture, working closely with C-suites to define the solutions. Responsibilities: Owning the end to end architecture of the Salesforce platform and connected CRM services Designing enterprise scale solutions using Salesforce Financial Services Cloud and Vlocity Leading and mentoring Salesforce developers and setting engineering standards Defining governance, quality controls, and development standards for the platform Driving DevOps practices, CI/CD, and release governance for Salesforce Designing complex integrations between Salesforce and core banking and enterprise systems Working closely with InfoSec to ensure platform security and compliance Leading LWC design and development and contributing to UX direction Producing architecture artefacts and solution design documentation to enterprise standards Partnering with senior business stakeholders to extend CRM capability and value This is a hands on architecture role. You will review code, sign off designs, and be involved in solution delivery where required. Ideal Candidate: Significant experience as a Salesforce Architect in a banking or financial services environment Deep expertise in Salesforce Financial Services Cloud Strong experience with Vlocity (Salesforce Industries) Proven experience designing enterprise scale Salesforce solutions Strong understanding of integration patterns, APIs, and enterprise application integration Experience implementing DevOps and governance models for Salesforce Hands on experience with Apex, declarative configuration, and Lightning Web Components Experience leading Salesforce development teams Strong understanding of platform security and working with InfoSec teams Excellent technical documentation and communication skills Experience working in Agile delivery environments Interested? Please Apply! Salesforce Financial Services Cloud OOP Salesforce fsc architect architecture solution enterprise LWC Design UX Design CRM technology customer relationship management development agile vlocity Apex platform enterprise application integration Salesforce Architect Salesforce Architecture Finance Financial Services Bank Banking Financial Services Cloud Cloud DevOps LWC Design UX Design Salesforce
Data & Systems Support Officer 37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing. The team is additionally responsible for driving the organisation's digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation. The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in daytoday work. You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to nontechnical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with onthejob learning and systemadministration training delivered by our system partners. As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we're looking for. We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decisionmaking. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment. You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools. You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Friday 17 April 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
02/04/2026
Full time
Data & Systems Support Officer 37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home. YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice. We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions. The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing. The team is additionally responsible for driving the organisation's digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation. The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in daytoday work. You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to nontechnical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with onthejob learning and systemadministration training delivered by our system partners. As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape. If you are enthusiastic about this opportunity but don't meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we're looking for. We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decisionmaking. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment. You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools. You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous. If you would like any further information or an informal discussion about this post, please contact . If you require any assistance with our application process, please do email us at . CLOSING DATE: Friday 17 April 2026 at midnight. PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently. An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity check.
YOUTH ENDOWMENT FUND CHARITABLE TRUST
Hackney, London
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
02/04/2026
Full time
The Youth Endowment Fund Head of Digital Communications Reports to: Director of External Affairs and Youth Understanding Salary: £67,800 Location: Central London or Hybrid (see below) Contract: 2-year fixed term contract Closing date for applications: 12pm, Tuesday 7th April 2026 Interview dates: Week commencing 20th April 2026 About the Youth Endowment Fund (YEF) All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don't matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope. But it doesn't have to be this way. The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it. Communications at YEF The Communications team, within the External Affairs and Youth Understanding directorate, is a critical arm of the organisation. We can only reduce violence if people hear about what works and put it into practice. Change is hard and it only happens if people trust where it comes from and want to engage with what we are communicating. We can only make change at scale if we're smart about using digital tools to reach a growing, diverse audience across society. We need professionals working across our sectors - youth-workers, police officers, social workers, policymakers, headteachers, and more - to find out about and be part of our movement. To do this, we must communicate with humility, authenticity and clarity. We need politicians, commissioners and funders to follow our guidance and use our products. To do this, we must secure a seat at the table, communicate with intellectual rigour and persuade using the evidence. We also need to connect with wider society, helping anyone who cares about making Britain safer for the next generation to understand what we do, what works and how they can support our cause. To do this, our brand must be accessible and inspiring, leveraging robust research alongside human storytelling. As the Head of Digital Communications, you will be essential to achieving our mission. You will join the YEF at an exciting time. We are entering a crucial phase of increasing our policy influence at the top of government, changing things for the better across our sectors - education, youth justice, youth sector, children's services, policing, health - and mobilising a movement to keep children and young people safe. Your job is to make sure that the right people are drawn to our website and our digital communications, that they discover and engage with our content - from quoting our data, to using our Toolkit and evidence, to following practical recommendations in our guidance, to watching videos about the latest trends and conversations in violence prevention - and trust what we have to say. You will support the Director of External Affairs and Youth Understanding to plan, build and execute a digital campaign to make all of this happen. You will help to lead the Communications team to hold the attention of our priority audiences and making them act. Key Responsibilities The core of your job is to ensure that YEF's audience grows rapidly and strategically in size, that people working in our sectors gain awareness and confidence in our brand and that decision-makers engage with our work via our digital channels: our website, social media, newsletters, search, long- and short-form videos and the Safe podcast. You will further develop YEF's existing digital marketing strategy into a national campaign across for mobilising the evidence to prevent violence affecting children and young people. You will provide leadership to YEF generally and the Communications team specifically - managing the Senior Digital Marketing Manager and Digital Marketing and Communications Officer - to develop internal collaboration for boosting organisation-wide digital activity, such as call-to-actions via social media and video content. You will execute a strategy for moving to a more segmented, sector-specific communication strategy that engages each audience (whether teachers, youth workers, police officers etc.) to use of YEF's products whether our Toolkit, our Guidance on what works and self-assessment tools for each sector. To commission and develop compelling, eye-catching video content that authentically showcases case studies of our work, drives our audiences towards our channels and products and significantly boosts widespread engagement - views, likes, comments and shares - online. To help secure and convert high-profile digital communications opportunities for the team in representing YEF's work, including podcast and video placements. To develop and leverage relevant agency relationships, and use data analytics, to optimise our SEO positioning for online searches related to youth violence, advise on investment in paid advertising to drive traffic to our website and products, and generally boost our digital engagement. About You You are this sort of person: You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences - without oversimplifying. You bring clarity where others bring jargon. You get things done. You're organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard. You are skilled at designing and delivering digital comms and audience journeys for different segments of an organisation's audience. You know how to build up a clear picture of audience members, develop their customer journey and turn them from unaware to aware, to a user and then an advocate. You think big and adapt fast. You're a strategic thinker who can see the big picture without losing sight of the detail. You're logical, creative, and open to challenge - always testing and refining your ideas. You care about the detail. You like getting a system working well, planning a campaign and getting the detail right, organizing who is doing what and seeing it all happen. You pay attention to what is happening in the world. You're plugged into current affairs, technological trends and media conversations, particularly when it comes to British society. You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values. You have: A track record of driving digital communications to hundreds of thousands of people at a regional or national scale. You have led, planned and executed campaigns that bring about measurable outcomes online and practical change in the real world. Experience working with a mission-driven charity, organisation or business. You care about using your extensive digital skills to drive the work of an organisation striving to achieve social change. Experience within a leadership or management position. You have led people to drive bold, transformative communications for an organisation, company or business. Expertise in using technical tools and data analytics to target audiences online. You know how to segment and target digital audiences, transform SEO performance, develop high quality websites, increase newsletter engagement and bring new technical tools to solve problems. You have experience of commissioning creative partners - like consultants, videographers and designers - to produce compelling digital outputs and developing narrative-led content about urgent social issues that draws people in. A track record of producing video - such as case studies, explainers or podcasts - to increase positive regard, brand awareness and audience engagement on LinkedIn, Instagram Reels, YouTube, TikTok and X. You may have the following, but they are not necessary: A qualification in digital marketing. Past experience of using Salesforce for marketing campaigns. Experience of working in or close to one or more of our priority sectors:education, youth justice, youth sector, children's services, policing and health. Knowledge of using Artificial Intelligence to ethically and effectively boost digital performance at an organisation While it's not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence. It's important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however . click apply for full job details
Our client a public sector body are looking for a Security Cleared Principal Administrator (Salesforce) to join on an initial 3 month contract with a likelihood of extending. This role is needing active Security Clearance. A principal application operations engineer owns the application strategy and leads, on implementation, support, resourcing, learning and development for their team. You will lead the Salesforce administration team, ensuring robust solution design, effective delivery, platform optimisation, and operational performance across the organisation's Salesforce environment. This role is accountable for maintaining stability, quality, and continuous improvement of complex enterprise Salesforce solutions. Responsibilities include ownership of administration strategy, adherence to best practices, and oversight of systems integrator performance to guarantee that Salesforce services deliver consistent, resilient, and high-quality outcomes for both Ofgem and its users. Close collaboration with implementation partners is essential in aligning strategic objectives and operational execution. Key Outputs and Deliverables Stable, high-quality Salesforce operational services, ensuring resilience, performance, and reliability across all environments. Compliant release processes, supported by assurance frameworks, documentation standards, and governance controls for every Salesforce deployment. Operational performance reporting and continuous improvement plans, providing visibility, metrics, and strategic insights for service optimisation. Accurate asset records and configuration inventories for all Salesforce environments, enabling traceability, auditability, and effective change management. Third-party supplier performance management, including service-level compliance, contractual obligations, and quality assurance across delivery partnerships Essential: Deep operational expertise in managing complex Salesforce environments. Proven leadership in application operations or platform engineering. Demonstrable experience managing suppliers and technical risk. Demonstrable experience managing a Salesforce Administration team. Holds or can obtain the following certifications or equivalent within 6 months: Salesforce Certified App Builder, and Salesforce Certified Advanced Administrator If this sounds like you and you are available apply now or email me on (see below)
02/04/2026
Contractor
Our client a public sector body are looking for a Security Cleared Principal Administrator (Salesforce) to join on an initial 3 month contract with a likelihood of extending. This role is needing active Security Clearance. A principal application operations engineer owns the application strategy and leads, on implementation, support, resourcing, learning and development for their team. You will lead the Salesforce administration team, ensuring robust solution design, effective delivery, platform optimisation, and operational performance across the organisation's Salesforce environment. This role is accountable for maintaining stability, quality, and continuous improvement of complex enterprise Salesforce solutions. Responsibilities include ownership of administration strategy, adherence to best practices, and oversight of systems integrator performance to guarantee that Salesforce services deliver consistent, resilient, and high-quality outcomes for both Ofgem and its users. Close collaboration with implementation partners is essential in aligning strategic objectives and operational execution. Key Outputs and Deliverables Stable, high-quality Salesforce operational services, ensuring resilience, performance, and reliability across all environments. Compliant release processes, supported by assurance frameworks, documentation standards, and governance controls for every Salesforce deployment. Operational performance reporting and continuous improvement plans, providing visibility, metrics, and strategic insights for service optimisation. Accurate asset records and configuration inventories for all Salesforce environments, enabling traceability, auditability, and effective change management. Third-party supplier performance management, including service-level compliance, contractual obligations, and quality assurance across delivery partnerships Essential: Deep operational expertise in managing complex Salesforce environments. Proven leadership in application operations or platform engineering. Demonstrable experience managing suppliers and technical risk. Demonstrable experience managing a Salesforce Administration team. Holds or can obtain the following certifications or equivalent within 6 months: Salesforce Certified App Builder, and Salesforce Certified Advanced Administrator If this sounds like you and you are available apply now or email me on (see below)
Business Analyst Northamptonshire (Hybrid x Once/ Twice weekly office visits) £50,000 £60,000 + Benefits. The Business This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions. The Opportunity The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working. You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements. There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change. Key Responsibilities Support the development of business cases Gather requirements through workshops, interviews, and stakeholder engagement Analyse, prioritise, and clearly define requirements Create process maps and system models Translate business needs into user stories, use cases, and acceptance criteria Maintain clear, organised documentation aligned to business and technical goals Ensure requirements are traceable through delivery and testing Collaborate with teams in Agile and/or Waterfall environments Support governance, compliance, and data standards Assess the impact of change across processes, systems, and people Contribute to change readiness and training needs Support benefits tracking and value realisation Participate in reviews and continuous improvement Essential: Strong communication and stakeholder management skills Ability to work effectively and manage competing priorities Experience with tools such as JIRA, Confluence, Visio, and MS Office Ability to bridge business and technical teams Process modelling and visualisation skills Proven experience as a Business Analyst in project or programme environments Good understanding of delivery methodologies and project lifecycles Ability to produce clear, structured documentation Experience influencing stakeholders at all levels Exposure to benefits tracking and outcome measurement Experience working in complex, multi-disciplinary environments Desirable: Background within regulated or public-facing sectors Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular) Familiarity with data analysis or reporting tools Business Analysis or delivery qualifications (BA Practitioner / PRINCE2) If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)
02/04/2026
Full time
Business Analyst Northamptonshire (Hybrid x Once/ Twice weekly office visits) £50,000 £60,000 + Benefits. The Business This organisation is a recognised market leader in the UK, operating primarily within the property sector. They deliver a diverse range of property services, supporting communities across multiple regions. The Opportunity The business is currently undertaking a large-scale transformation and continuous improvement programme, with significant investment in modernising systems, processes and ways of working. You will be delivering key business change initiatives, including technology implementations and operational efficiency improvements. There are several enterprise platforms currently being introduced, so you will have a high level of variety and the opportunity to contribute to impactful, organisation-wide change. Key Responsibilities Support the development of business cases Gather requirements through workshops, interviews, and stakeholder engagement Analyse, prioritise, and clearly define requirements Create process maps and system models Translate business needs into user stories, use cases, and acceptance criteria Maintain clear, organised documentation aligned to business and technical goals Ensure requirements are traceable through delivery and testing Collaborate with teams in Agile and/or Waterfall environments Support governance, compliance, and data standards Assess the impact of change across processes, systems, and people Contribute to change readiness and training needs Support benefits tracking and value realisation Participate in reviews and continuous improvement Essential: Strong communication and stakeholder management skills Ability to work effectively and manage competing priorities Experience with tools such as JIRA, Confluence, Visio, and MS Office Ability to bridge business and technical teams Process modelling and visualisation skills Proven experience as a Business Analyst in project or programme environments Good understanding of delivery methodologies and project lifecycles Ability to produce clear, structured documentation Experience influencing stakeholders at all levels Exposure to benefits tracking and outcome measurement Experience working in complex, multi-disciplinary environments Desirable: Background within regulated or public-facing sectors Experience with enterprise systems such as CRM or ERP platforms (Salesforce or D365 in particular) Familiarity with data analysis or reporting tools Business Analysis or delivery qualifications (BA Practitioner / PRINCE2) If this sounds of interest and you would like to find out more details, please apply now. (Interviews to resume after the Easter period)
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through P ositive Energy, R espect for all, I nnovative spirit, D elivery of our promises and being E ngaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. We welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, or from a military service background. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. Job Offer Competitive salary ranging from 55,000 to 68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. Interested candidates need to provide an expression on interest: Your expression of interest should include why you are interested, what you would bring to the role and how you align to our values. Please provide details of how your skills and experience reflect the essential criteria. This should be no more than 500 words. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
02/04/2026
Full time
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through P ositive Energy, R espect for all, I nnovative spirit, D elivery of our promises and being E ngaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. We welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, or from a military service background. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. Job Offer Competitive salary ranging from 55,000 to 68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. Interested candidates need to provide an expression on interest: Your expression of interest should include why you are interested, what you would bring to the role and how you align to our values. Please provide details of how your skills and experience reflect the essential criteria. This should be no more than 500 words. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
Salesforce Architect - Permanent 100,000- 120,000 + benefits Hybrid - South West England The Opportunity We're looking for an experienced Salesforce Technical Architect to join our growing Professional Services team. This is a key leadership role where you'll shape and deliver enterprise-scale Salesforce solutions that drive real business transformation. You'll act as the technical authority across multiple programmes, ensuring Salesforce capabilities are aligned to strategic objectives while delivering scalable, secure, and high-performing solutions. Experience 12+ years in IT, including 8+ years in Salesforce architecture or solution design Proven experience delivering large-scale, complex Salesforce implementations Background as a Salesforce Architect or Senior Technical Lead Salesforce Expertise Strong knowledge of Apex, Lightning Web Components, and APIs Hands-on experience across multiple Salesforce Clouds, including: Sales, Service, Experience, Marketing, and Financial Services Cloud Deep understanding of security models, data architecture, and integrations Certifications (Essential) Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Experience Cloud Consultant Desirable Additional Salesforce Architect certifications Financial Services Cloud accreditation Cloud platform certifications (AWS, Azure, or GCP) Soft Skills Excellent communication skills - able to translate technical concepts for non-technical audiences Strong leadership and mentoring capabilities Analytical mindset with a proactive problem-solving approach Comfortable working in a fast-paced, delivery-focused environment
02/04/2026
Full time
Salesforce Architect - Permanent 100,000- 120,000 + benefits Hybrid - South West England The Opportunity We're looking for an experienced Salesforce Technical Architect to join our growing Professional Services team. This is a key leadership role where you'll shape and deliver enterprise-scale Salesforce solutions that drive real business transformation. You'll act as the technical authority across multiple programmes, ensuring Salesforce capabilities are aligned to strategic objectives while delivering scalable, secure, and high-performing solutions. Experience 12+ years in IT, including 8+ years in Salesforce architecture or solution design Proven experience delivering large-scale, complex Salesforce implementations Background as a Salesforce Architect or Senior Technical Lead Salesforce Expertise Strong knowledge of Apex, Lightning Web Components, and APIs Hands-on experience across multiple Salesforce Clouds, including: Sales, Service, Experience, Marketing, and Financial Services Cloud Deep understanding of security models, data architecture, and integrations Certifications (Essential) Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Experience Cloud Consultant Desirable Additional Salesforce Architect certifications Financial Services Cloud accreditation Cloud platform certifications (AWS, Azure, or GCP) Soft Skills Excellent communication skills - able to translate technical concepts for non-technical audiences Strong leadership and mentoring capabilities Analytical mindset with a proactive problem-solving approach Comfortable working in a fast-paced, delivery-focused environment
The Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you ll play a pivotal role in helping customers modernise their businesses through technology. You ll take ownership of a large and diverse portfolio of SME customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You ll work closely with internal specialists across solutions, customer service, and commercial teams to ensure customers get real value from Claranet s portfolio while developing your own commercial skills in a supportive, collaborative sales environment. If you enjoy engaging with customers, spotting opportunities, and making a measurable impact on revenue while being part of a business that invests in its people and technology, this role offers an excellent platform to grow your sales career. Key Responsibilities Renewals Management Manage customer renewals from initial engagement through to closure Identify upsell opportunities during the renewal process and promote higher-tier services or additional products Inbound Sales Handle inbound customer enquiries, quality needs and convert them into sales opportunities Drive these opportunities through the pipeline to closure, ensuring customer satisfaction and commercial success Customer Engagement & Support Leverage internal support teams, including customer service and solution architects, to address customer issues and build tailored solutions Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate Undertake specific product or service campaigns (e.g. PSTN switch-off replacements) Product & System Knowledge Maintain an up-to-date understanding of the company s products and services Match customer needs with suitable offerings, clearly articulating benefits and value Ensure all sales activities and customer interactions are accurately documented in Salesforce and related systems Skills and Attributes Customer-centric mindset with a drive to provide value and resolve challenges Comfortable working in a reactive, fast-paced environment Highly organized and detail-oriented, with strong follow-through Excellent communication skills verbal and written with a professional and consultative approach Collaborative and team-oriented, open to working cross-functionally Proven experience in customer renewals, inbound sales or account management Strong knowledge of B2B service offerings and ability to match them to client needs Proficiency with CRM systems (e.g. Salesforce) and sales reporting Ability to interpret customer requirements and translate them into commercially viable solutions Understanding of small to medium enterprise (SME) business environments and needs Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
02/04/2026
Full time
The Role We are seeking a proactive and customer-focused Sales Executive to manage a portfolio of approximately. As a Sales Executive at Claranet, you ll play a pivotal role in helping customers modernise their businesses through technology. You ll take ownership of a large and diverse portfolio of SME customers, building trusted relationships, renewing long-term partnerships, and uncovering opportunities to grow accounts through additional services and solutions. This is a fast-paced, customer-centric role that blends renewals, inbound sales, and consultative account management. You ll work closely with internal specialists across solutions, customer service, and commercial teams to ensure customers get real value from Claranet s portfolio while developing your own commercial skills in a supportive, collaborative sales environment. If you enjoy engaging with customers, spotting opportunities, and making a measurable impact on revenue while being part of a business that invests in its people and technology, this role offers an excellent platform to grow your sales career. Key Responsibilities Renewals Management Manage customer renewals from initial engagement through to closure Identify upsell opportunities during the renewal process and promote higher-tier services or additional products Inbound Sales Handle inbound customer enquiries, quality needs and convert them into sales opportunities Drive these opportunities through the pipeline to closure, ensuring customer satisfaction and commercial success Customer Engagement & Support Leverage internal support teams, including customer service and solution architects, to address customer issues and build tailored solutions Resolve contract and pricing queries efficiently, demonstrating commercial flexibility where appropriate Undertake specific product or service campaigns (e.g. PSTN switch-off replacements) Product & System Knowledge Maintain an up-to-date understanding of the company s products and services Match customer needs with suitable offerings, clearly articulating benefits and value Ensure all sales activities and customer interactions are accurately documented in Salesforce and related systems Skills and Attributes Customer-centric mindset with a drive to provide value and resolve challenges Comfortable working in a reactive, fast-paced environment Highly organized and detail-oriented, with strong follow-through Excellent communication skills verbal and written with a professional and consultative approach Collaborative and team-oriented, open to working cross-functionally Proven experience in customer renewals, inbound sales or account management Strong knowledge of B2B service offerings and ability to match them to client needs Proficiency with CRM systems (e.g. Salesforce) and sales reporting Ability to interpret customer requirements and translate them into commercially viable solutions Understanding of small to medium enterprise (SME) business environments and needs Benefits At Claranet, we go the extra mile with our people because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click apply we can t wait to meet you! To view full job description please visit our careers page
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
02/04/2026
Full time
Company Description Head of Test role (managing Test Managers) Senior strategic role Join us as we build our capability in readiness for large implementation project. 26 days holiday, and a day off for your birthday Free access to company holiday homes Discretionary annual bonus plus an additional Shared Reward Bonus Health cash plan plus Private medical insurance Life assurance and Critical illness cover Free local gym access This role is based 5 days at our Cheadle office in South Manchester (SK8 3GW) We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As Head of Testing, you will have the opportunity to join the next phase of evolution for a long established, well respected organisation. As part of Group Technology Services, you will ensure high quality releases, adherence to internal and external standards and quality controls through manual and automated testing. You will work closely with colleagues through the business and technical teams as part of cross functional teams set up to build and deliver the essential products needed to support the Together business. You will have the opportunity to create a modern automated test strategy for the organisation and to see it through to delivering effective results. You will be a key player in the transformation of Together technical capability. This role will be the ideal challenge for an experienced test expert who is keen on driving organisational level test strategy and execution within a modern cloud enabled DevOps environment. Examples of the key accountabilities of the role Adherence to IT Change and Operational policies and standards Taking ownership of the test strategy and approach across the organisation and leading the test engineering team Define the test strategy for the organisation and oversee the test approach for the major projects and programmes in the portfolio. Lead the management and development of the test engineering capability within Together and the evolution of that capability. Work with the engineering teams to select, deploy and operationalise the right test tools to support Together s strategy Drive a continuous quality culture throughout the technology organisation and be the Qualifications A deep understanding of the strategies needed within an organisation to drive a testing approach which supports continuous integration and delivery and meets the business needs. Ability to lead a team of test engineers delivering work across a number of different delivery streams. Self starting and able to organise yourself to deliver outstanding results Experience in the generation of automated test suites to ensure that requirements are satisfied, including happy and unhappy path approaches Automated testing of complex web applications with multiple workflows and paths Experience of working as part of an agile team, and integrating automated testing into CI/CD pipelines (Microsoft Azure DevOps and AutoRabit for Salesforce) Familiarity with nCino, Salesforce, Azure APIs, or Thought Machine Vault would be useful Experience of testing tools and frameworks such as Postman or AccelQ would be useful Full coverage of Functional, Regression, Load, Performance, Security, and Persona-based testing. Experience of working in an enterprise environment Experience with cloud infrastructure with a specialism in Azure Ability to work collaboratively in a team environment Experience with DevOps Procedures and process and working in an Agile Environment Results oriented with the ability to consistently meet deadlines Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Click here for more information on our Recruitment Process Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March
Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. MAIN PURPOSE OF THE ROLE The Sales/Business Development Manager is a pivotal role driving sales, managing key accounts and extending our customer base. Operating in an agile environment where innovation, technical excellence and international collaboration are key drivers of our success. Key Responsibilities Business Development & Strategy Develop and execute both short and long term sales and business development plans for the UK market, aligned with ST4D's strategic objectives. Understand the UK Defense & Security landscape and identify opportunities related to PNT resilience, GNSS protection, Timing systems and associated technologies. Map and analyse competitors, market trends, partners and potential new verticals. Identify, pursue and secure key programmes within MoD, government agencies, major defense primes and critical infrastructure operators. Sales Execution Drive the full sales cycle: prospecting, qualification, proposal definition, negotiation and capture. Build and maintain strong relationships with key accounts, strategic partners and distribution channels. Ensure high quality and timely responses to customer enquiries, tenders and commercial opportunities. Work closely with Programme Managers, Engineering and Product Management to align customer needs with ST4D's product roadmap. Pipeline Management & Reporting Maintain accurate sales forecasts, pipeline visibility and reporting through Salesforce, in line with internal processes. Represent ST4D during customer visits, site demonstrations, industry events and trade shows (25-50% travel expected). What Success Looks Like Consistently exceeding the annual order intake plan for the UK territory. Expanding ST4D's footprint within key Defense and government programmes. Strengthening partnerships and optimising the UK channel ecosystem. Contributing valuable market insights to inform product evolution and strategic positioning. Delivering a reliable, structured and growth focused pipeline. Essential Proven track record in Defence electronics sales or business development in the UK. Strong technical sales acumen, ideally with exposure to PNT, GNSS, Timing, C4ISR, EW or sensor based systems. Excellent communication, presentation and relationship building skills. Self starter with autonomy, rigour and the ability to prioritise effectively. Proficiency with MS Office and CRM tools (Salesforce experience preferred). Ability to collaborate efficiently with teams across multiple locations. Proven experience selling technical electronic solutions to UK Defense, government or Aerospace customers. Experience managing direct sales as well as partners or distributors. Must be UK based and eligible for UK MoD security clearance (mandatory). Familiarity with B2B and governmental procurement environments. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today.
02/04/2026
Full time
Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. MAIN PURPOSE OF THE ROLE The Sales/Business Development Manager is a pivotal role driving sales, managing key accounts and extending our customer base. Operating in an agile environment where innovation, technical excellence and international collaboration are key drivers of our success. Key Responsibilities Business Development & Strategy Develop and execute both short and long term sales and business development plans for the UK market, aligned with ST4D's strategic objectives. Understand the UK Defense & Security landscape and identify opportunities related to PNT resilience, GNSS protection, Timing systems and associated technologies. Map and analyse competitors, market trends, partners and potential new verticals. Identify, pursue and secure key programmes within MoD, government agencies, major defense primes and critical infrastructure operators. Sales Execution Drive the full sales cycle: prospecting, qualification, proposal definition, negotiation and capture. Build and maintain strong relationships with key accounts, strategic partners and distribution channels. Ensure high quality and timely responses to customer enquiries, tenders and commercial opportunities. Work closely with Programme Managers, Engineering and Product Management to align customer needs with ST4D's product roadmap. Pipeline Management & Reporting Maintain accurate sales forecasts, pipeline visibility and reporting through Salesforce, in line with internal processes. Represent ST4D during customer visits, site demonstrations, industry events and trade shows (25-50% travel expected). What Success Looks Like Consistently exceeding the annual order intake plan for the UK territory. Expanding ST4D's footprint within key Defense and government programmes. Strengthening partnerships and optimising the UK channel ecosystem. Contributing valuable market insights to inform product evolution and strategic positioning. Delivering a reliable, structured and growth focused pipeline. Essential Proven track record in Defence electronics sales or business development in the UK. Strong technical sales acumen, ideally with exposure to PNT, GNSS, Timing, C4ISR, EW or sensor based systems. Excellent communication, presentation and relationship building skills. Self starter with autonomy, rigour and the ability to prioritise effectively. Proficiency with MS Office and CRM tools (Salesforce experience preferred). Ability to collaborate efficiently with teams across multiple locations. Proven experience selling technical electronic solutions to UK Defense, government or Aerospace customers. Experience managing direct sales as well as partners or distributors. Must be UK based and eligible for UK MoD security clearance (mandatory). Familiarity with B2B and governmental procurement environments. Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today.
Salesforce Architect - Permanent | £100,000-£120,000 + benefits | Hybrid - South West England The Opportunity We're looking for an experienced Salesforce Technical Architect to join our growing Professional Services team. This is a key leadership role where you'll shape and deliver enterprise-scale Salesforce solutions that drive real business transformation. You'll act as the technical authority across multiple programmes, ensuring Salesforce capabilities are aligned to strategic objectives while delivering scalable, secure, and high-performing solutions. Experience 12+ years in IT, including 8+ years in Salesforce architecture or solution design Proven experience delivering large-scale, complex Salesforce implementations Background as a Salesforce Architect or Senior Technical Lead Salesforce Expertise Strong knowledge of Apex, Lightning Web Components, and APIs Hands-on experience across multiple Salesforce Clouds, including: Sales, Service, Experience, Marketing, and Financial Services Cloud Deep understanding of security models, data architecture, and integrations Certifications (Essential) Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Experience Cloud Consultant Desirable Additional Salesforce Architect certifications Financial Services Cloud accreditation Cloud platform certifications (AWS, Azure, or GCP) Soft Skills Excellent communication skills - able to translate technical concepts for non-technical audiences Strong leadership and mentoring capabilities Analytical mindset with a proactive problem-solving approach Comfortable working in a fast-paced, delivery-focused environment
02/04/2026
Full time
Salesforce Architect - Permanent | £100,000-£120,000 + benefits | Hybrid - South West England The Opportunity We're looking for an experienced Salesforce Technical Architect to join our growing Professional Services team. This is a key leadership role where you'll shape and deliver enterprise-scale Salesforce solutions that drive real business transformation. You'll act as the technical authority across multiple programmes, ensuring Salesforce capabilities are aligned to strategic objectives while delivering scalable, secure, and high-performing solutions. Experience 12+ years in IT, including 8+ years in Salesforce architecture or solution design Proven experience delivering large-scale, complex Salesforce implementations Background as a Salesforce Architect or Senior Technical Lead Salesforce Expertise Strong knowledge of Apex, Lightning Web Components, and APIs Hands-on experience across multiple Salesforce Clouds, including: Sales, Service, Experience, Marketing, and Financial Services Cloud Deep understanding of security models, data architecture, and integrations Certifications (Essential) Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Experience Cloud Consultant Desirable Additional Salesforce Architect certifications Financial Services Cloud accreditation Cloud platform certifications (AWS, Azure, or GCP) Soft Skills Excellent communication skills - able to translate technical concepts for non-technical audiences Strong leadership and mentoring capabilities Analytical mindset with a proactive problem-solving approach Comfortable working in a fast-paced, delivery-focused environment
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from £55,000 to £68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
02/04/2026
Full time
The Head of IT will lead and manage the technology department, ensuring the delivery of effective IT services and infrastructure. This role requires a strong understanding operations and the ability to drive strategic IT initiatives in a Birmingham-based organisation. Client Details About us: CCW is the passionate, independent voice representing water consumers in England & Wales. We support thousands of people each year, providing free advice and helping people to resolve their complaints with their water company in an easy, caring way. We champion everyone's needs and interests, completing and showcasing research that influences water companies, government, and regulators to make change happen. We are a government Arm's Length Body sponsored by the Department of Environment, Food and Rural Affairs (Defra). Our values: We expect and support all CCW colleagues to embody and celebrate CCW's values through Positive Energy, Respect for all, Innovative spirit, Delivery of our promises and being Engaged as one (PRIDE). Description Oversee the IT department, ensuring smooth delivery of all technology services and infrastructure. Develop and implement IT strategies aligned with organisational goals. Manage IT budgets, ensuring cost-effective solutions and compliance with financial policies. Ensure the organisation's IT systems are secure, robust, and scalable. Lead and mentor a skilled IT team, fostering a culture of professional growth. Collaborate with stakeholders to identify and implement technology solutions that meet business needs. Monitor and evaluate emerging technologies to enhance operational efficiency. Ensure adherence to public sector regulations and data protection standards. Profile Essential Criteria Professional management qualification or equivalent experience. ITIL Foundation V4/5. Project Management experience. Supplier management experience. Extensive experience in the Microsoft technology stack (Intune, Defender, Exchange, Entra ID, and M365 suite). Awareness of cyber security best practices and frameworks (Cyber Essentials, Secure by Design, Cyber Assessment Framework). Strong understanding of ITSM processes. Excellent stakeholder management skills with ability to communicate at all technical levels. Excellent customer service skills. Strong problem solving and creativity skills. Strong strategic thinking skills. Ability to work with minimum supervision. Willingness to provide hands on support. Be prepared to work flexibly which may mean occasional evening/weekend work and travel. Desirable Criteria ITIL Managing Professional v4. MS-102: Microsoft 365 Certified: Administrator Expert. Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team boundaries. Job Offer Competitive salary ranging from £55,000 to £68,000 per annum. A permanent position based in Birmingham with opportunities for career growth. Comprehensive benefits package to support your well-being. The chance to make a meaningful impact within the public sector. A collaborative work environment that values innovation and excellence. If you are ready to take the next step in your career as a Head of IT, apply today to join this Birmingham-based public sector organisation.
