Foreign, Commonwealth & Development Office
London, UK
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
06/02/2026
Full time
Reference number: 431765
Salary: £57,500– £62,500
Total Package: Grade 7
Contract: Permanent
Location: London/Milton Keynes/East Kilbride
We lead the UK’s diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
Your role with us
The Information and Digital Directorate is responsible for delivering our ambition to make the FCDO the world’s most technologically integrated and innovative foreign ministry. This means harnessing digital, data, technology, IT security and information management to deliver our diplomatic, development and consular aims, all while keeping our people and information safe, especially from hostile actors.
When you join us in this significant role, you’ll lead our dynamic Service Centre teams and work to ensure that all service and support functions are responsive to the needs of our end users, technical changes are well managed and communicated, and problems are resolved at root cause. Focused on championing knowledge management, continuous improvement and operational excellence, and enabling our organisation’s global work through reliable, innovative IT services, you’ll also play a key role in shaping the culture and capability of the Service Centre.
Committed to providing effective line management and championing diversity and inclusion, you’ll foster an environment where learning and professional growth are actively encouraged. You’ll hold overall responsibility for ten teams across our offices in London, East Kilbride and Milton Keynes, and by managing resources, prioritising capacity and leading recruitment, you’ll ensure they’re equipped to meet evolving organisational needs.
Who we’re looking for
To be a success in this vital role you should hold an ITIL Service Management qualification at Foundation level, possess strong technical skills, and have a track record of leading operational Service Desk functions. It’s important that you can demonstrate a number of skills at the role level of Senior IT Service Management – these should include Service Management Framework Knowledge (Practitioner Level), User Focus (Expert Level), Service Focus (Practitioner Level) and Strategic Thinking (Practitioner Level).
When you join us you’ll enjoy access to a wide range of professional development opportunities, including Civil Service training and qualifications such as Information, Technology Infrastructure Library, Strategic Decision Making and Leadership skills. So if you’re excited by the idea of leading change, influencing service strategy and delivering value at scale, this is your opportunity to make a real impact and lead from the front.
If you’re successful you’ll be expected to travel to FCDO offices across the UK on a monthly basis and international travel may also be involved. Please be aware that you must be a British Citizen at the time of application and be required to attain Developed Vetting (DV) security clearance. For more information about this process, click here .
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension.
Use your talent and experience to shape our nation’s future, and deliver tangible improvements to millions of lives, including your own.
Apply before 11:55 pm on Monday 2nd March 2026.
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
01/04/2026
Full time
Business Systems Analyst (Application Support) Leeds - hybrid -2-3days in office Permanent Summary We're seeking a Systems Analyst to join our team, who are based in our Leeds office. In this role, you'll support critical business systems used across the group, working closely with colleagues to plan, estimate and oversee smooth, successful implementations. You'll be at the heart of innovation, ensuring every new solution transitions seamlessly into business-as-usual operations and delivers a real impact from day one. Some of the key deliverables will include: Monitor and manage a queue of tickets to ensure all tickets are within SLA targets Provide excellent customer service for all tickets ensuring customer expectations are set and regular communication is sent to customers Provide technical support to business users/ICT BAU support staff Working alone, or as part of a team, analyse the underlying issues arising from investigations into requirements and problems, and identify available options for consideration Manage small change requests through the full systems life cycle to completion. Including Requirement Gathering, Feasibility Analysis, Specification, Build and Configuration, Testing and UAT, Training, Implementation, Operational Handover and Post Implementation Support Ensure system configuration and operational support documentation is complete and accurate Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies Carry out root cause analysis in support of Problem Management. Reconcile issues across support teams to improve Incident Management Process Provide support to ICT Projects Work with a project team to assist with the timely delivery of tasks within a project. Tasks could include Testing and UAT, Training, Operational Handover. Ensure progress/issues/delays are communicated effectively with the Project Manager Delivery of BAU handover tasks into the Systems team and other ICT teams where necessary Create new and update existing Standard Process documentation to aid with knowledge sharing within the systems team. Arrange, prepare and conduct meetings, workshops, training and presentations for a wide variety of audiences. Security Patches/Service Packs are installed in a timely manner, in-line with Cyber Essentials Ensure Information Security risks are identified, reported and actions taken to reduce the occurrence and impact of security incidents. What we're looking for: Previous experience of working within a Systems Analyst/Application Support role Ideally have supported COINS, FocalPoint, IFS or other ERP systems Excellent analytical skills Strong communication, presentational and written skills, with the ability to explain complex issues in a simple way Ability to work under pressure and meet tight deadlines whist still producing good quality work Proven experience at gathering requirements and in negotiations Experience in prioritisation of calls Excels at transferring knowledge through user guides or training Basic knowledge of programming code, relational databases, T-SQL and report writing Able to keep abreast of new technology and can learn new systems quickly with little guidance Exposure to 2nd line support for one or more ERP systems. Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future. The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
01/04/2026
Full time
A DevOps position for a software product business offering SaaS services to customers across the UK. This is great opportunity for an experienced DevOps Engineer who is keen to remain hands-on but take on a more senior role in the future. The DevOps Engineer joins an experienced SaaS product team as the sole DevOps Engineer focusing on improving DevOps adoption and deployments on their AWS based platform. This is a pivotal role working closely with software engineers, senior managers and a 3rd party, owning the DevOps processes internally. Responsibilities: Utilising the AWS platform and improving quality, service and security Work closely with the Tech and Product Leads to plan and implement effective DevOps processes Implement and manage CI/CD pipelines Manage the 3rd party supplier to improve services and eventually phase to more internal resources Essential experience: 3 years+ Commercial DevOps experience in an Azure environment working closely with software teams Experience leading DevOps adoption and setting best practice Strong AWS functionality knowledge Software of infrastructure backgrounds will be considered Commercial experience with Azure is desirable Their offices in Staffordshire are commutable from Stoke on Trent, Stafford, Burton on Trent and Telford areas with flexible hybrid working. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Manager Base salary from 40,000 to 55,000 based on experience Hybrid - Central London Our client is a fast-growing luxury travel company who specialise in worldwide bespoke travel itineraries. They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel. They are now recruiting for an experienced and hands-on IT Manager to oversee and deliver IT operations across their three London based sites. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment. To be considered, candidates must have previous IT Management experience gained within an SME business. This role is offered on a hybrid basis. IT Manager responsibilities: Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Implement and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments IT Manager Experience Required: Extensive IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support IT Manager Salary and Benefits Base salary from 40,000 to 55,000 based on experience Full training and mental wellbeing support 25 days annual leave Hybrid working Pension scheme Regular social events and incentives To apply for the IT Manager role, please email your CV and a member of the team will be in contact to discuss the role and company
01/04/2026
Full time
IT Manager Base salary from 40,000 to 55,000 based on experience Hybrid - Central London Our client is a fast-growing luxury travel company who specialise in worldwide bespoke travel itineraries. They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel. They are now recruiting for an experienced and hands-on IT Manager to oversee and deliver IT operations across their three London based sites. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment. To be considered, candidates must have previous IT Management experience gained within an SME business. This role is offered on a hybrid basis. IT Manager responsibilities: Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Implement and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments IT Manager Experience Required: Extensive IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support IT Manager Salary and Benefits Base salary from 40,000 to 55,000 based on experience Full training and mental wellbeing support 25 days annual leave Hybrid working Pension scheme Regular social events and incentives To apply for the IT Manager role, please email your CV and a member of the team will be in contact to discuss the role and company
IT Field Engineer (MSP) Base Salary: £30,000 £35,000 Plus Van or £300 p/m Car Allowance & benefits 3 days p/week on-site across Blackpool & 2 days p/week in Burnley (HQ) The opportunity: A well-established MSP is looking for a client-facing Field Engineer to support a growing schools trust across Blackpool. You ll spend three days per week on-site acting as the go-to IT contact for your allocated schools, with the remaining two days based in Burnley alongside the Service Desk team. This is a role with real ownership not just reacting to tickets, but building relationships and providing proactive, hands-on support. There s genuine progression here. We ve seen people join at 1st Line and develop into senior technical roles and even Service Manager level within the business. The management team are big on upskilling their engineers, investing in training and giving people exposure to projects and more responsibility as they grow. If you re ambitious and want more than just a static support role, this environment will suit you. Day to day You ll support Microsoft 365 environments, servers and desktops, assist with Azure and wider Microsoft cloud technologies, and troubleshoot networking issues across DNS, DHCP and TCP/IP. You ll work across VMware and Hyper-V, manage tickets within SLA, liaise with third parties and see issues through to resolution. Who we are looking for You ll have 2 3 years MSP experience and be operating at strong 1st or 2nd Line level. Solid Microsoft 365 knowledge is essential, alongside good infrastructure fundamentals and the confidence to work independently on-site. You ll need to be friendly, approachable and genuinely enjoy the customer-facing side of the role. This suits someone who likes being out in the field, building rapport with school staff and becoming a trusted IT contact. A full UK driving licence is required and an Enhanced DBS will be arranged. The Next Steps If you d like to hear more, get in touch with Joe White at CRG TEC. Drop me a message, send your CV across, or give me a call for a confidential chat.
01/04/2026
Full time
IT Field Engineer (MSP) Base Salary: £30,000 £35,000 Plus Van or £300 p/m Car Allowance & benefits 3 days p/week on-site across Blackpool & 2 days p/week in Burnley (HQ) The opportunity: A well-established MSP is looking for a client-facing Field Engineer to support a growing schools trust across Blackpool. You ll spend three days per week on-site acting as the go-to IT contact for your allocated schools, with the remaining two days based in Burnley alongside the Service Desk team. This is a role with real ownership not just reacting to tickets, but building relationships and providing proactive, hands-on support. There s genuine progression here. We ve seen people join at 1st Line and develop into senior technical roles and even Service Manager level within the business. The management team are big on upskilling their engineers, investing in training and giving people exposure to projects and more responsibility as they grow. If you re ambitious and want more than just a static support role, this environment will suit you. Day to day You ll support Microsoft 365 environments, servers and desktops, assist with Azure and wider Microsoft cloud technologies, and troubleshoot networking issues across DNS, DHCP and TCP/IP. You ll work across VMware and Hyper-V, manage tickets within SLA, liaise with third parties and see issues through to resolution. Who we are looking for You ll have 2 3 years MSP experience and be operating at strong 1st or 2nd Line level. Solid Microsoft 365 knowledge is essential, alongside good infrastructure fundamentals and the confidence to work independently on-site. You ll need to be friendly, approachable and genuinely enjoy the customer-facing side of the role. This suits someone who likes being out in the field, building rapport with school staff and becoming a trusted IT contact. A full UK driving licence is required and an Enhanced DBS will be arranged. The Next Steps If you d like to hear more, get in touch with Joe White at CRG TEC. Drop me a message, send your CV across, or give me a call for a confidential chat.
IT Programme Manager - Defence Location : Bristol Salary : 65,600 to 79,946 Hybrid We are seeking an IT Programme Manager to strategically identify, plan, and coordinate a set of related projects and activities in support of specific business strategies and objectives. This high-level, strategic role focuses on realising business benefits through the successful completion of complex programmes, managing exceptions, monitoring progress, and ensuring alignment to business objectives. Day-to-day of the role: Plan, direct, and coordinate activities to manage and implement a programme from initiation to final operational transition, utilising established programme methodologies. Develop and maintain programme vision, roadmap, definition document, and plan in agreement with the senior responsible owner. Schedule, monitor, and report on programme-related activities, establishing effective governance and risk management frameworks. Manage programme interdependencies in support of specific business strategies and objectives, ensuring programmes are managed to realise agreed business benefits within set timescales. Lead the development of comprehensive stakeholder management strategies and plans, establishing and building long-term, strategic relationships with key stakeholders to support programme delivery and associated change initiatives. Required Skills & Qualifications: APM Managing Successful Programmes qualification (or equivalent) with a minimum of 3-5 years relevant experience as a Programme Manager. Proven track record managing large, complex IT projects and programmes from start to finish. Experience leading multiple project teams, mentoring, and driving strategic initiatives. Good all round IT knowledge with a focus on IT projects like networking, infrastructure, cyber security Strong stakeholder management and relationship management skills, with the ability to negotiate and influence senior leaders, technical specialists, and system users. Excellent leadership and communication skills, both verbal and written, with the ability to communicate effectively with both technical and non-technical colleagues at all levels. If you are interested in this position, please apply online or for more information please contact me on
01/04/2026
Full time
IT Programme Manager - Defence Location : Bristol Salary : 65,600 to 79,946 Hybrid We are seeking an IT Programme Manager to strategically identify, plan, and coordinate a set of related projects and activities in support of specific business strategies and objectives. This high-level, strategic role focuses on realising business benefits through the successful completion of complex programmes, managing exceptions, monitoring progress, and ensuring alignment to business objectives. Day-to-day of the role: Plan, direct, and coordinate activities to manage and implement a programme from initiation to final operational transition, utilising established programme methodologies. Develop and maintain programme vision, roadmap, definition document, and plan in agreement with the senior responsible owner. Schedule, monitor, and report on programme-related activities, establishing effective governance and risk management frameworks. Manage programme interdependencies in support of specific business strategies and objectives, ensuring programmes are managed to realise agreed business benefits within set timescales. Lead the development of comprehensive stakeholder management strategies and plans, establishing and building long-term, strategic relationships with key stakeholders to support programme delivery and associated change initiatives. Required Skills & Qualifications: APM Managing Successful Programmes qualification (or equivalent) with a minimum of 3-5 years relevant experience as a Programme Manager. Proven track record managing large, complex IT projects and programmes from start to finish. Experience leading multiple project teams, mentoring, and driving strategic initiatives. Good all round IT knowledge with a focus on IT projects like networking, infrastructure, cyber security Strong stakeholder management and relationship management skills, with the ability to negotiate and influence senior leaders, technical specialists, and system users. Excellent leadership and communication skills, both verbal and written, with the ability to communicate effectively with both technical and non-technical colleagues at all levels. If you are interested in this position, please apply online or for more information please contact me on
IT Field Engineer (MSP) Base Salary: £30,000 £35,000 Plus Van or £300 p/m Car Allowance & benefits 3 days p/week on-site across Blackpool & 2 days p/week in Burnley (HQ) The opportunity: A well-established MSP is looking for a client-facing Field Engineer to support a growing schools trust across Blackpool. You ll spend three days per week on-site acting as the go-to IT contact for your allocated schools, with the remaining two days based in Burnley alongside the Service Desk team. This is a role with real ownership not just reacting to tickets, but building relationships and providing proactive, hands-on support. There s genuine progression here. We ve seen people join at 1st Line and develop into senior technical roles and even Service Manager level within the business. The management team are big on upskilling their engineers, investing in training and giving people exposure to projects and more responsibility as they grow. If you re ambitious and want more than just a static support role, this environment will suit you. Day to day You ll support Microsoft 365 environments, servers and desktops, assist with Azure and wider Microsoft cloud technologies, and troubleshoot networking issues across DNS, DHCP and TCP/IP. You ll work across VMware and Hyper-V, manage tickets within SLA, liaise with third parties and see issues through to resolution. Who we are looking for You ll have 2 3 years MSP experience and be operating at strong 1st or 2nd Line level. Solid Microsoft 365 knowledge is essential, alongside good infrastructure fundamentals and the confidence to work independently on-site. You ll need to be friendly, approachable and genuinely enjoy the customer-facing side of the role. This suits someone who likes being out in the field, building rapport with school staff and becoming a trusted IT contact. A full UK driving licence is required and an Enhanced DBS will be arranged. The Next Steps If you d like to hear more, get in touch with Joe White at CRG TEC. Drop me a message, send your CV across, or give me a call for a confidential chat.
01/04/2026
Full time
IT Field Engineer (MSP) Base Salary: £30,000 £35,000 Plus Van or £300 p/m Car Allowance & benefits 3 days p/week on-site across Blackpool & 2 days p/week in Burnley (HQ) The opportunity: A well-established MSP is looking for a client-facing Field Engineer to support a growing schools trust across Blackpool. You ll spend three days per week on-site acting as the go-to IT contact for your allocated schools, with the remaining two days based in Burnley alongside the Service Desk team. This is a role with real ownership not just reacting to tickets, but building relationships and providing proactive, hands-on support. There s genuine progression here. We ve seen people join at 1st Line and develop into senior technical roles and even Service Manager level within the business. The management team are big on upskilling their engineers, investing in training and giving people exposure to projects and more responsibility as they grow. If you re ambitious and want more than just a static support role, this environment will suit you. Day to day You ll support Microsoft 365 environments, servers and desktops, assist with Azure and wider Microsoft cloud technologies, and troubleshoot networking issues across DNS, DHCP and TCP/IP. You ll work across VMware and Hyper-V, manage tickets within SLA, liaise with third parties and see issues through to resolution. Who we are looking for You ll have 2 3 years MSP experience and be operating at strong 1st or 2nd Line level. Solid Microsoft 365 knowledge is essential, alongside good infrastructure fundamentals and the confidence to work independently on-site. You ll need to be friendly, approachable and genuinely enjoy the customer-facing side of the role. This suits someone who likes being out in the field, building rapport with school staff and becoming a trusted IT contact. A full UK driving licence is required and an Enhanced DBS will be arranged. The Next Steps If you d like to hear more, get in touch with Joe White at CRG TEC. Drop me a message, send your CV across, or give me a call for a confidential chat.
Business Development Manager Suitable for: HVAC Sales Manager Technical Sales Manager Business Development Manager Industrial HVAC Sales Manager Engineering Sales Manager Consultant Sales Manager Specification Manager Summary A specialist UK HVAC manufacturer is seeking a Business Development Manager to drive growth across technically demanding industrial sectors. The company designs and delivers engineered HVAC systems used in complex environments where reliability and performance are critical. This role will focus on developing new business opportunities, strengthening relationships with key clients and consultants, and increasing enquiry levels across targeted markets. Role Develop and implement a business development strategy to support company growth Generate new enquiries and identify project opportunities within target sectors Build relationships with clients, consultants, contractors and end users Develop repeat business and maximise value from existing accounts Identify emerging opportunities within specialist HVAC applications Work closely with internal engineering and proposals teams to develop technical solutions Represent the company at industry events and networking opportunities Maintain sales pipeline visibility and support bid strategy Requirements Proven experience in business development or technical sales within HVAC, mechanical engineering or industrial equipment Experience selling into industrial, energy, marine or infrastructure sectors Strong commercial awareness and negotiation skills Ability to build relationships with consultants, contractors and key decision makers Comfortable selling engineered or technically complex solutions Proactive approach to generating new opportunities and developing markets Package OTE up to 80,000 50,000 - 60,000 - flexible for the right candidate Commission structure linked to project value Company car International travel opportunities 25 days holiday plus bank holidays Private health insurance WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
01/04/2026
Full time
Business Development Manager Suitable for: HVAC Sales Manager Technical Sales Manager Business Development Manager Industrial HVAC Sales Manager Engineering Sales Manager Consultant Sales Manager Specification Manager Summary A specialist UK HVAC manufacturer is seeking a Business Development Manager to drive growth across technically demanding industrial sectors. The company designs and delivers engineered HVAC systems used in complex environments where reliability and performance are critical. This role will focus on developing new business opportunities, strengthening relationships with key clients and consultants, and increasing enquiry levels across targeted markets. Role Develop and implement a business development strategy to support company growth Generate new enquiries and identify project opportunities within target sectors Build relationships with clients, consultants, contractors and end users Develop repeat business and maximise value from existing accounts Identify emerging opportunities within specialist HVAC applications Work closely with internal engineering and proposals teams to develop technical solutions Represent the company at industry events and networking opportunities Maintain sales pipeline visibility and support bid strategy Requirements Proven experience in business development or technical sales within HVAC, mechanical engineering or industrial equipment Experience selling into industrial, energy, marine or infrastructure sectors Strong commercial awareness and negotiation skills Ability to build relationships with consultants, contractors and key decision makers Comfortable selling engineered or technically complex solutions Proactive approach to generating new opportunities and developing markets Package OTE up to 80,000 50,000 - 60,000 - flexible for the right candidate Commission structure linked to project value Company car International travel opportunities 25 days holiday plus bank holidays Private health insurance WR HVAC M&E are recruitment partner for HVAC jobs. Our customers include a range of large and small M&E companies, manufacturers and suppliers of heating, ventilation, air conditioning and refrigeration equipment. We recruit UK wide for sales, management and technical jobs. WR is acting as an Employment Agency in relation to this vacancy.
Our client is currently recruiting for an AWS/ Node.js Developer on an initial 3 month contract. The AWS/ Node.js Developer will be responsible for building the AWS Layer to extract data from the back end and build API's to integrate with the Front End. This is a remote based contract, but candidates must be located in the UK. Key Experience & Skills needed for the AWS/ Node.js Developer Programming & Frameworks - Node.js Compute & Orchestration - AWS Lambda, AWS Step Functions API & Integration - Amazon API Gateway, Amazon Event Bridge Messaging - Amazon SQS Data Stores & Search - Amazon DynamoDB, Amazon OpenSearch, Amazon S3 Security & Configuration - AWS Secrets Manager, AWS Systems Manager Parameter Store Infrastructure as Code - AWS CloudFormation DevOps & Source Control - Azure DevOps Pipelines, Git repositories Please apply as directed!
01/04/2026
Full time
Our client is currently recruiting for an AWS/ Node.js Developer on an initial 3 month contract. The AWS/ Node.js Developer will be responsible for building the AWS Layer to extract data from the back end and build API's to integrate with the Front End. This is a remote based contract, but candidates must be located in the UK. Key Experience & Skills needed for the AWS/ Node.js Developer Programming & Frameworks - Node.js Compute & Orchestration - AWS Lambda, AWS Step Functions API & Integration - Amazon API Gateway, Amazon Event Bridge Messaging - Amazon SQS Data Stores & Search - Amazon DynamoDB, Amazon OpenSearch, Amazon S3 Security & Configuration - AWS Secrets Manager, AWS Systems Manager Parameter Store Infrastructure as Code - AWS CloudFormation DevOps & Source Control - Azure DevOps Pipelines, Git repositories Please apply as directed!
MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team. DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SINGLE STAGE INTERVIEW PROCESS This is a high-impact Digital leadership role embedded within one of the UK's most advanced aerospace manufacturing environments. Based at the Filton Plant - home to A400M wing assembly, A350 gear beam production, Wing Technology Development Centre and Additive Manufacturing capability - you will act as the senior Digital partner to plant leadership. The Opportunity You will own the Digital relationship with Operations. Not as support. As a strategic enabler. You will shape and deliver the plant Digital roadmap, protect operational continuity, drive digitalisation, strengthen OT cybersecurity posture, and ensure Digital investment delivers measurable production value. This is a role for someone who understands that in aerospace manufacturing: Downtime is expensive. Cyber risk is operational risk. Legacy systems slow innovation. Governance matters. Change requires influence. What You Will Own Full Digital stakeholder leadership for the Filton Plant Site-level Digital roadmap aligned to production strategy Demand management and prioritisation Coordination of SAP, infrastructure, digital workplace and shopfloor deployments OT cyber maturity improvement Incident governance (RCA, PPS, MTTR reduction) Supplier performance management Legacy system decommissioning Digital4Operations community leadership You will operate at the intersection of: Operations Maintenance Cyber Security IT/OT Central Digital Product Lines What We're Looking For Strong background in Digital/IT leadership within industrial manufacturing Experience working in live production environments (aerospace preferred) Exposure to IT/OT convergence Understanding of operational cyber risk Proven stakeholder management at senior plant level Ability to challenge status quo and drive change
01/04/2026
Contractor
MERITUS are recruiting for a Digital Site Operations Manager to join our client in supporting IT/OT site relationships and procedures. We are not looking for somone who has specialist hands on IT experience, but someone from an IT background who can be a focal point of digital organising for a leadership team. DIGITAL SITE OPERATIONS MANAGER - INSIDE IR35 - £35 PER HOUR - FILTON, UK - 9 MONTHS - SINGLE STAGE INTERVIEW PROCESS This is a high-impact Digital leadership role embedded within one of the UK's most advanced aerospace manufacturing environments. Based at the Filton Plant - home to A400M wing assembly, A350 gear beam production, Wing Technology Development Centre and Additive Manufacturing capability - you will act as the senior Digital partner to plant leadership. The Opportunity You will own the Digital relationship with Operations. Not as support. As a strategic enabler. You will shape and deliver the plant Digital roadmap, protect operational continuity, drive digitalisation, strengthen OT cybersecurity posture, and ensure Digital investment delivers measurable production value. This is a role for someone who understands that in aerospace manufacturing: Downtime is expensive. Cyber risk is operational risk. Legacy systems slow innovation. Governance matters. Change requires influence. What You Will Own Full Digital stakeholder leadership for the Filton Plant Site-level Digital roadmap aligned to production strategy Demand management and prioritisation Coordination of SAP, infrastructure, digital workplace and shopfloor deployments OT cyber maturity improvement Incident governance (RCA, PPS, MTTR reduction) Supplier performance management Legacy system decommissioning Digital4Operations community leadership You will operate at the intersection of: Operations Maintenance Cyber Security IT/OT Central Digital Product Lines What We're Looking For Strong background in Digital/IT leadership within industrial manufacturing Experience working in live production environments (aerospace preferred) Exposure to IT/OT convergence Understanding of operational cyber risk Proven stakeholder management at senior plant level Ability to challenge status quo and drive change
Are you an Infrastructure Manager with a solid technical background looking for a new role? Sopra Steria's Aerospace, Defence and Security sector is currently recruiting for an Infrastructure Manager to help support a high-performing, key account within the business. The key experience required to be a success in this role would be good interpersonal skills from direct people management to the management of both internal and external stakeholders. The ideal candidate would also have come from a technical background with an understanding of areas including Server, Database, Linux, Backup & Storage and Security. This position will focus on the line management of several technical "Towers" within the account and the relationship and interaction with tower leads as well as the higher echelons of management as well as to interface directly with the account. We are comfortable with a hybrid working arrangement for this role, being based local to hubs in either Stevenage or Portsmouth is ideal. There will also be travel to our office in Newport. Due to the sensitivity of the project, we are only able to progress with candidates eligible for SC clearance. What you'll be doing Oversee day-to-day infrastructure operations. Technical oversight of client back-office systems, such as Windows and Unix Server estates, Storage & Backup technologies, Databases, Identity & Access Management (IAM), and Messaging platforms. Collaborate with Product Delivery Managers and adjacent technical teams on the client side. Ensure adherence to security policies and compliance requirements, including all patching activities. Track improvement ideas, prioritise based on business impact, and present outcomes to stakeholders. Act as a key point of contact for client stakeholders. What You'll bring: Excellent leadership and communication skills. Proven experience working in a client facing role, in particular managing external (Client) stakeholders. Strong people management background with an emphasis on management of technical teams. Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (Check MK), Databases (MongoDB), Vulnerability management. Working knowledge of ITIL processes and modern infrastructure management practices. It would be great if you had: Experience with Automation for patching, compliance and configuration drift mediation. Technical qualifications in relevant areas. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment type: Full-time, permanent. Location: Hybrid working with travel to offices in Stevenage, Portsmouth and Newport. Security Clearance level: SC. Internal Recruiter: Olly Walker. Salary: Negotiable depending on experience. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida the UK's largest Diversity and Inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
01/04/2026
Full time
Are you an Infrastructure Manager with a solid technical background looking for a new role? Sopra Steria's Aerospace, Defence and Security sector is currently recruiting for an Infrastructure Manager to help support a high-performing, key account within the business. The key experience required to be a success in this role would be good interpersonal skills from direct people management to the management of both internal and external stakeholders. The ideal candidate would also have come from a technical background with an understanding of areas including Server, Database, Linux, Backup & Storage and Security. This position will focus on the line management of several technical "Towers" within the account and the relationship and interaction with tower leads as well as the higher echelons of management as well as to interface directly with the account. We are comfortable with a hybrid working arrangement for this role, being based local to hubs in either Stevenage or Portsmouth is ideal. There will also be travel to our office in Newport. Due to the sensitivity of the project, we are only able to progress with candidates eligible for SC clearance. What you'll be doing Oversee day-to-day infrastructure operations. Technical oversight of client back-office systems, such as Windows and Unix Server estates, Storage & Backup technologies, Databases, Identity & Access Management (IAM), and Messaging platforms. Collaborate with Product Delivery Managers and adjacent technical teams on the client side. Ensure adherence to security policies and compliance requirements, including all patching activities. Track improvement ideas, prioritise based on business impact, and present outcomes to stakeholders. Act as a key point of contact for client stakeholders. What You'll bring: Excellent leadership and communication skills. Proven experience working in a client facing role, in particular managing external (Client) stakeholders. Strong people management background with an emphasis on management of technical teams. Exposure to and understanding of key technical elements including Linux, VMware, Monitoring (Check MK), Databases (MongoDB), Vulnerability management. Working knowledge of ITIL processes and modern infrastructure management practices. It would be great if you had: Experience with Automation for patching, compliance and configuration drift mediation. Technical qualifications in relevant areas. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment type: Full-time, permanent. Location: Hybrid working with travel to offices in Stevenage, Portsmouth and Newport. Security Clearance level: SC. Internal Recruiter: Olly Walker. Salary: Negotiable depending on experience. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK's Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida the UK's largest Diversity and Inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Site Relationship Manager Contract up to the end of 2026 Based in Filton Offering £35ph Inside IR35 Do you have experience working in an industrial/manufacturing environment? Do you have experience building relationships? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Site Relationship Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Establish and nurture a strong and trustful relationship with the Filton Plant (OWI and support functions) ensuring attendance to all relevant site routines (SQCDP, plant governance etc.) and report regularly to Plant management on the site's consumption of Digital products and their performance and value Manage Digital Stakeholder Management for the site, being the focal point for all Digital activities, and building a local view of the Digital Strategy Lead a local Digital "Digital4Opeartions" Community with the other Digital domains and Digital leaders in Operations Responsible for building and maintaining the overall Digital roadmap for the site with Plant management Ensure full alignment with the leaders of the other Digital teams supporting the Plant for Digital topics: ERP/SAP, Digital Workplace, Network & Infrastructure and lead the site multifunctional team Implement a consistent Digital Demand Mgmt. process for the plant, respecting site management priorities as well as risks/opportunities for the D Product Service Lines (PSLs) and anticipate ramp-up related support/activities Organises robust crisis management and communication to stakeholders Foster decommissioning of legacy applications for the site in close collaboration with D PSLs/Products Support & develop the ITinOT team to continually improve the cyber security of the Filton plant Coach & develop Digital team members Ensure an effective working relationship between Plant Maintenance, Cyber Security (DS) and IT/OT with a clear, agreed RASCI Monitor service level targets and report regularly to the business. Escalate when service levels are not meeting expectations Contribute to managing suppliers. Specifically the Digital Shopfloor Bundle supplier: challenge incident response time (MTTR), incident quantity (repeat incidents) and quality of support Support the transition to the new Shopfloor Bundle contract and service provider in Filton Contribute to the DOF and Filton Plant Risk and Opportunities management Your skillset may include: Broad knowledge of Digital products, organisation & processes Experience working in an industrial operations environment Knowledge of Digital tools & applications used in Operations Knowledge of cyber security practices Stakeholder management skills & experience Leading and managing If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Site Relationship Manager Contract up to the end of 2026 Based in Filton Offering £35ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
01/04/2026
Contractor
Site Relationship Manager Contract up to the end of 2026 Based in Filton Offering £35ph Inside IR35 Do you have experience working in an industrial/manufacturing environment? Do you have experience building relationships? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Site Relationship Manager, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Establish and nurture a strong and trustful relationship with the Filton Plant (OWI and support functions) ensuring attendance to all relevant site routines (SQCDP, plant governance etc.) and report regularly to Plant management on the site's consumption of Digital products and their performance and value Manage Digital Stakeholder Management for the site, being the focal point for all Digital activities, and building a local view of the Digital Strategy Lead a local Digital "Digital4Opeartions" Community with the other Digital domains and Digital leaders in Operations Responsible for building and maintaining the overall Digital roadmap for the site with Plant management Ensure full alignment with the leaders of the other Digital teams supporting the Plant for Digital topics: ERP/SAP, Digital Workplace, Network & Infrastructure and lead the site multifunctional team Implement a consistent Digital Demand Mgmt. process for the plant, respecting site management priorities as well as risks/opportunities for the D Product Service Lines (PSLs) and anticipate ramp-up related support/activities Organises robust crisis management and communication to stakeholders Foster decommissioning of legacy applications for the site in close collaboration with D PSLs/Products Support & develop the ITinOT team to continually improve the cyber security of the Filton plant Coach & develop Digital team members Ensure an effective working relationship between Plant Maintenance, Cyber Security (DS) and IT/OT with a clear, agreed RASCI Monitor service level targets and report regularly to the business. Escalate when service levels are not meeting expectations Contribute to managing suppliers. Specifically the Digital Shopfloor Bundle supplier: challenge incident response time (MTTR), incident quantity (repeat incidents) and quality of support Support the transition to the new Shopfloor Bundle contract and service provider in Filton Contribute to the DOF and Filton Plant Risk and Opportunities management Your skillset may include: Broad knowledge of Digital products, organisation & processes Experience working in an industrial operations environment Knowledge of Digital tools & applications used in Operations Knowledge of cyber security practices Stakeholder management skills & experience Leading and managing If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Site Relationship Manager Contract up to the end of 2026 Based in Filton Offering £35ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: Design and implement strategies to improve system reliability, availability, and security. Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment. Conduct regular security reviews and collaborate with security teams to address vulnerabilities. CI/CD Management: Own and optimise Continuous Integration and Continuous Deployment pipelines. Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows. Ensure secure, efficient, and automated deployment processes across environments. Monitoring & Observability: Implement and maintain monitoring solutions for infrastructure and applications. Develop dashboards and alerting systems to ensure proactive incident and security event management. Evaluate and integrate new observability tools as needed. Automation & Tooling: Automate repetitive tasks to improve efficiency and reduce human error. Build and maintain internal tools that support engineering productivity and security compliance. Champion Infrastructure as Code (IaC) practices using tools like Terraform or ARM templates. Cloud Infrastructure Management: Manage and optimise services across AWS and Azure environments. Ensure scalability, resilience, and security of service-based architectures. Implement cost management strategies to optimise cloud spend without compromising performance or security. Incident Response & Root Cause Analysis: Lead incident response efforts, including security incidents, and conduct post-mortem reviews. Drive continuous improvement through lessons learned and preventive measures. Skills & Experience Proven experience in AWS and Azure cloud environments. Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security.
01/04/2026
Full time
The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation's growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: Design and implement strategies to improve system reliability, availability, and security. Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment. Conduct regular security reviews and collaborate with security teams to address vulnerabilities. CI/CD Management: Own and optimise Continuous Integration and Continuous Deployment pipelines. Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows. Ensure secure, efficient, and automated deployment processes across environments. Monitoring & Observability: Implement and maintain monitoring solutions for infrastructure and applications. Develop dashboards and alerting systems to ensure proactive incident and security event management. Evaluate and integrate new observability tools as needed. Automation & Tooling: Automate repetitive tasks to improve efficiency and reduce human error. Build and maintain internal tools that support engineering productivity and security compliance. Champion Infrastructure as Code (IaC) practices using tools like Terraform or ARM templates. Cloud Infrastructure Management: Manage and optimise services across AWS and Azure environments. Ensure scalability, resilience, and security of service-based architectures. Implement cost management strategies to optimise cloud spend without compromising performance or security. Incident Response & Root Cause Analysis: Lead incident response efforts, including security incidents, and conduct post-mortem reviews. Drive continuous improvement through lessons learned and preventive measures. Skills & Experience Proven experience in AWS and Azure cloud environments. Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins). Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog). Proficiency in scripting and automation (Python, Bash, PowerShell). Familiarity with containerisation and orchestration (Docker, Kubernetes). Solid understanding of networking, security, and cost optimisation in cloud environments. Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks. A problem-solver with a proactive mindset. Comfortable working in fast-paced, evolving environments. Strong communicator who can bridge gaps between operations, development, and security teams. Passionate about automation, scalability, cost efficiency, and security.
We're recruiting for a Technical Project Manager to join a well-established construction and infrastructure business known for delivering complex projects to a consistently high standard. The organisation places strong emphasis on teamwork, accountability, and doing things properly, creating a working environment where people are trusted to take ownership and contribute meaningfully. Technical Project Manager Ringwood - onsite £50,000 to £70,000 per annum (experience depending) The Role As Technical Project Manager, you'll lead the delivery of medium to large-scale IT and business improvement projects from the organisation's Ringwood Head Office. You'll take ownership of projects end-to-end, ensuring they are delivered on time, within budget, and to the highest quality standards. This role blends technical understanding with strong stakeholder management, clear communication, and a passion for continuous improvement. Key Responsibilities Collaborate with cross-functional teams to define project scope, priorities, and escalation routes Lead project delivery, ensuring timelines, budgets, and quality expectations are met Develop and maintain project plans, RAID logs, and governance documentation Manage risks, dependencies, budgets, and progress reporting throughout the project lifecycle Communicate technical detail clearly and confidently to non-technical stakeholders Produce clear reports, dashboards, and presentations to support decision-making Build strong working relationships with internal teams and external partners Skills & Experience Proven experience delivering IT projects of varying size and complexity Solid understanding of IT systems and infrastructure Strong stakeholder engagement and communication skills Ability to translate technical concepts into clear, business-focused language Experience working with different project management methodologies Confident using project management tools and reporting dashboards Comfortable working in a small, collaborative team environment Why Apply? Opportunity to lead impactful, business-critical projects A culture built on trust, teamwork, and continuous improvement A supportive environment where people are encouraged to learn, grow, and succeed A role where your contribution genuinely makes a difference If you're a Technical Project Manager who enjoys variety, responsibility, and working with engaged stakeholders in a values-driven environment, this could be the role for you. If this is of interest please apply below or contact me at
01/04/2026
Full time
We're recruiting for a Technical Project Manager to join a well-established construction and infrastructure business known for delivering complex projects to a consistently high standard. The organisation places strong emphasis on teamwork, accountability, and doing things properly, creating a working environment where people are trusted to take ownership and contribute meaningfully. Technical Project Manager Ringwood - onsite £50,000 to £70,000 per annum (experience depending) The Role As Technical Project Manager, you'll lead the delivery of medium to large-scale IT and business improvement projects from the organisation's Ringwood Head Office. You'll take ownership of projects end-to-end, ensuring they are delivered on time, within budget, and to the highest quality standards. This role blends technical understanding with strong stakeholder management, clear communication, and a passion for continuous improvement. Key Responsibilities Collaborate with cross-functional teams to define project scope, priorities, and escalation routes Lead project delivery, ensuring timelines, budgets, and quality expectations are met Develop and maintain project plans, RAID logs, and governance documentation Manage risks, dependencies, budgets, and progress reporting throughout the project lifecycle Communicate technical detail clearly and confidently to non-technical stakeholders Produce clear reports, dashboards, and presentations to support decision-making Build strong working relationships with internal teams and external partners Skills & Experience Proven experience delivering IT projects of varying size and complexity Solid understanding of IT systems and infrastructure Strong stakeholder engagement and communication skills Ability to translate technical concepts into clear, business-focused language Experience working with different project management methodologies Confident using project management tools and reporting dashboards Comfortable working in a small, collaborative team environment Why Apply? Opportunity to lead impactful, business-critical projects A culture built on trust, teamwork, and continuous improvement A supportive environment where people are encouraged to learn, grow, and succeed A role where your contribution genuinely makes a difference If you're a Technical Project Manager who enjoys variety, responsibility, and working with engaged stakeholders in a values-driven environment, this could be the role for you. If this is of interest please apply below or contact me at
IT Infrastructure Engineer Hybrid / Multi-site - Competitive Salary + Benefits We're supporting a market-leading organisation seeking an experienced IT Infrastructure Engineer to support and enhance a complex, global IT environment. Role Overview You'll work closely with the IT Infrastructure Manager to maintain and improve servers, networks, and virtual platforms, while providing 3rd line support across the business. Key Responsibilities Maintain and optimise IT infrastructure performance and security Manage virtual environments (VMware, Hyper-V, Azure) Support core systems: Active Directory, DNS, DHCP, O365 Maintain servers, networks, backups, and disaster recovery Deliver infrastructure projects Provide 3rd Line Support Key Skills Windows Server VMware, Hyper-V, Azure Microsoft 365 (Exchange, Teams, SharePoint, Intune) Networking (TCP/IP, VLANs, firewalls, switches) PowerShell & SQL Server Backup and SAN technologies Desirable Cisco / FortiGate / WatchGuard, Veeam, ISO27001, security & system monitoring tools About You Strong communicator, organised, proactive, and comfortable working independently or in a team.
01/04/2026
Full time
IT Infrastructure Engineer Hybrid / Multi-site - Competitive Salary + Benefits We're supporting a market-leading organisation seeking an experienced IT Infrastructure Engineer to support and enhance a complex, global IT environment. Role Overview You'll work closely with the IT Infrastructure Manager to maintain and improve servers, networks, and virtual platforms, while providing 3rd line support across the business. Key Responsibilities Maintain and optimise IT infrastructure performance and security Manage virtual environments (VMware, Hyper-V, Azure) Support core systems: Active Directory, DNS, DHCP, O365 Maintain servers, networks, backups, and disaster recovery Deliver infrastructure projects Provide 3rd Line Support Key Skills Windows Server VMware, Hyper-V, Azure Microsoft 365 (Exchange, Teams, SharePoint, Intune) Networking (TCP/IP, VLANs, firewalls, switches) PowerShell & SQL Server Backup and SAN technologies Desirable Cisco / FortiGate / WatchGuard, Veeam, ISO27001, security & system monitoring tools About You Strong communicator, organised, proactive, and comfortable working independently or in a team.
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
01/04/2026
Full time
Senior IT Infrastructure Engineer Annual Salary: £45,000 Location: Abingdon We are seeking a Senior IT Infrastructure Engineer to work for our client based in Abingdon - This role involves the implementation and ongoing management of their IT infrastructure across both on-premises and Azure cloud environments. The ideal candidate will be a proactive professional capable of leading projects from concept to completion and ensuring the delivery of robust, secure, and scalable infrastructure solutions. Day-to-day of the role: Implement and maintain hybrid infrastructure solutions (Azure + on-prem) that meet performance, security, and compliance requirements. Manage and optimise Windows Server, SQL Server, and Azure environments including Virtual Machines, Networking, Storage, Backup, and Monitoring. Maintain and secure Active Directory, Group Policy, DNS, DHCP, and Azure AD (Entra ID) synchronisation. Ensure high availability and resilience across all servers, networks, and databases supporting business-critical applications. Deliver advanced troubleshooting and root cause analysis for complex infrastructure issues. Proactively identify opportunities for improvement, automation, and optimisation across all infrastructure areas. Maintain alignment with Cyber Essentials Plus & GDPR, implement and manage endpoint protection, patch management, and vulnerability remediation. Ensure data protection and system continuity through effective backup, disaster recovery, and business continuity planning. Automate deployment and maintenance tasks using PowerShell, Azure Automation, or equivalent tools. Maintain infrastructure observability through tools and optimise cost, performance, and utilisation of Azure and on-prem resources. Required Skills & Qualifications: 10+ years hands-on experience in IT infrastructure roles, with at least 5 years in a senior or lead capacity. Strong expertise in Microsoft Azure IaaS & PaaS, Active Directory, Group Policy, DNS, DHCP, Windows Server , and SQL Server administration. Deep understanding of LAN/WAN design, VLANs, VPNs, routing, switching, and firewall management. Experience with Microsoft 365, Intune, and Endpoint Manager. Advanced PowerShell scripting and automation skills. Proven experience managing secure environments aligned with Cyber Essentials Plus or ISO 27001. Ability to work independently, prioritise effectively, and deliver projects to completion with minimal supervision. Degree in Computer Science, Information Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact me on
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
01/04/2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. This includes allocating tasks, maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse operational data and metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. You will also hold line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and organisational objectives are achieved. Duties Include: Maintain oversight of incident, requests and problem lifecycles, including service level management. Interpret data, identifying meaningful trends, uncover problems and highlight opportunities for improvement. Line management responsibilities for support desk colleagues. Management of major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Responsible for the management of customer escalations. Ownership of priority 1 and 2 tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust - a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
01/04/2026
Full time
Senior Infrastructure Engineer/Infrastructure Consultant Manchester / Hybrid (1 day on-site every 2 weeks)£37K - £65K A Senior Infrastructure Engineer / Infrastructure Consultant is required for our client based in Manchester. This role is perfect for someone who thrives in a dynamic project-delivery environment, enjoys variety, and can turn their hand to a broad range of technologies across Azure, M365, SaaS, and on-prem infrastructure. You'll be involved in multiple concurrent projects, delivering modern cloud solutions while also supporting and transforming a sizeable legacy estate. The organisation is operating in a genuinely hybrid environment for the next 5 years, so you'll work across Azure, SaaS platforms, and traditional on-prem technologies, making this an ideal role for someone who enjoys end-to-end ownership and technical breadth. The ideal candidate will be a strong all-rounder, comfortable picking up new technologies and running with a challenge, will thrive here. If you're an experienced Infrastructure Engineer, Consultant, or 3rd Line Engineer looking to work on high-impact projects and broaden your cloud skills, this is a fantastic opportunity. Responsibilities: Delivering end-to-end infrastructure projects across Azure, M365, SaaS, and on-prem/hybrid environments. Leading and contributing to multiple technical projects simultaneously. Implementing improvements, migrations, upgrades, and modernisation initiatives. Working closely with architects, project managers, and engineering teams to ensure successful delivery. Producing documentation such as implementation plans, technical designs, handover materials, and support guides. Acting as a go-to technical resource across infrastructure, networking, virtualisation, identity, and cloud services. Enhancing automation and improving operational efficiency (PowerShell, scripting, IaC desirable but not essential). Driving continuous improvement in reliability, security, performance, and best practice. Experience Required: Strong background delivering infrastructure solutions within hybrid environments. Good exposure across core infrastructure technologies such as Windows Server, VMware, AD, DNS, DHCP, networking, enterprise hardware, and firewalls. Experience delivering or supporting Azure or M365 solutions. Comfortable juggling multiple projects, adapting quickly, and working autonomously. Excellent troubleshooting skills and the ability to pick up new tools and technologies quickly. Strong communication and documentation abilities, with confidence working with a wide range of stakeholders. Desirable: Experience with infrastructure-as-code, automation, or scripting (PowerShell, Bicep, Python). Exposure to SaaS platforms and modern cloud-first services. Microsoft certifications (Azure Administrator, Azure Solutions Architect, M365), or other relevant industry credentials (VMware, Cisco, Palo Alto, HPE).
Azure Cloud Engineer (AVD) - Software Solution - Fully remote Daily rate: £250 - £350 Duration: 6 months Start: ASAP My client is looking for a freelance Cloud Operations Engineer to support our growing infrastructure and application deployment needs within Microsoft Azure. The ideal candidates will have strong hands-on experience with Azure services, a solid understanding of operational best practices, and familiarity with .NET desktop application environments. Prior experience with Azure Virtual Desktop (AVD) is a must. Key Responsibilities: Support and maintain cloud-based infrastructure and services primarily in Microsoft Azure. Implement and manage cloud environments to support .NET desktop application development and deployment. Monitor, troubleshoot, and optimise cloud operations for performance, security, and cost-efficiency. Support and enhance Azure Virtual Desktop (AVD) environments (preferred but not mandatory). Collaborate with cross-functional teams including developers, QA, and project managers in an Agile/SCRUM environment. Assist in automating operational processes and deploying updates through CI/CD pipelines. Document configurations, processes, and runbooks to support ongoing operations and knowledge sharing. Requirements: 3-5 years of experience in cloud operations, with a strong focus on Microsoft Azure. Expert-level domain knowledge of Azure (resource management, networking, identity, monitoring, automation). Azure Virtual Desktop (AVD) experience strongly preferred. Familiarity with supporting or deploying .NET desktop applications in cloud environments. Experience working in an SDLC/SCRUM or Agile development environment. Strong scripting and automation skills (e.g., PowerShell, ARM templates, Azure CLI, or Bicep). Excellent communication and documentation abilities. Rates depend on experience and client requirements
01/04/2026
Contractor
Azure Cloud Engineer (AVD) - Software Solution - Fully remote Daily rate: £250 - £350 Duration: 6 months Start: ASAP My client is looking for a freelance Cloud Operations Engineer to support our growing infrastructure and application deployment needs within Microsoft Azure. The ideal candidates will have strong hands-on experience with Azure services, a solid understanding of operational best practices, and familiarity with .NET desktop application environments. Prior experience with Azure Virtual Desktop (AVD) is a must. Key Responsibilities: Support and maintain cloud-based infrastructure and services primarily in Microsoft Azure. Implement and manage cloud environments to support .NET desktop application development and deployment. Monitor, troubleshoot, and optimise cloud operations for performance, security, and cost-efficiency. Support and enhance Azure Virtual Desktop (AVD) environments (preferred but not mandatory). Collaborate with cross-functional teams including developers, QA, and project managers in an Agile/SCRUM environment. Assist in automating operational processes and deploying updates through CI/CD pipelines. Document configurations, processes, and runbooks to support ongoing operations and knowledge sharing. Requirements: 3-5 years of experience in cloud operations, with a strong focus on Microsoft Azure. Expert-level domain knowledge of Azure (resource management, networking, identity, monitoring, automation). Azure Virtual Desktop (AVD) experience strongly preferred. Familiarity with supporting or deploying .NET desktop applications in cloud environments. Experience working in an SDLC/SCRUM or Agile development environment. Strong scripting and automation skills (e.g., PowerShell, ARM templates, Azure CLI, or Bicep). Excellent communication and documentation abilities. Rates depend on experience and client requirements
