IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
31/03/2026
Full time
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
Major IT & Digital have partnered with a global player in the fluid transfer sector working across various energy, defense and private sector corporations. As a business, my client operates from their Head Office in Aberdeen, leading the way in delivering industrial control systems and fluid system solutions across a global market. A well-established marketing leading business with over 50 years industry experience, achieving well over £80m UK turnover, which includes a recent global acquisition to strengthen my clients portfolio as a key player in the energy sector. This is an exciting new role, working as an analyst / developer for the Business Systems team, ensuring high level systems availability and stability, acting as an ERP specialist, whilst providing technical expertise including L3 support. This role would suit someone educated with an industry related degree and experienced within a similar business systems position and looking for an opportunity to grow their career within the energy sector and build on existing ERP systems knowledge. Some key requirements my client have highlighted, include an ability to analyse, design, implement, diagnose, configure and resolve business systems issues, ensuring they meet business needs. Highly skilled in the delivery of an ongoing ERP upgrade to ensure smooth transition between systems, acting as a conduit for ERP issues by defining and tracking issues to a high standard. It would be beneficial if you had some recent exposure to Syspro ERP systems including a good understanding of SQL servers for reporting purposes. My client also operates across 5 sites in the UK and will require some occasional travel to these sites include some client locations, therefore a UK driving license is a must for this role. Details of the company benefits package can be discussed on the initial registration process.
31/03/2026
Full time
Major IT & Digital have partnered with a global player in the fluid transfer sector working across various energy, defense and private sector corporations. As a business, my client operates from their Head Office in Aberdeen, leading the way in delivering industrial control systems and fluid system solutions across a global market. A well-established marketing leading business with over 50 years industry experience, achieving well over £80m UK turnover, which includes a recent global acquisition to strengthen my clients portfolio as a key player in the energy sector. This is an exciting new role, working as an analyst / developer for the Business Systems team, ensuring high level systems availability and stability, acting as an ERP specialist, whilst providing technical expertise including L3 support. This role would suit someone educated with an industry related degree and experienced within a similar business systems position and looking for an opportunity to grow their career within the energy sector and build on existing ERP systems knowledge. Some key requirements my client have highlighted, include an ability to analyse, design, implement, diagnose, configure and resolve business systems issues, ensuring they meet business needs. Highly skilled in the delivery of an ongoing ERP upgrade to ensure smooth transition between systems, acting as a conduit for ERP issues by defining and tracking issues to a high standard. It would be beneficial if you had some recent exposure to Syspro ERP systems including a good understanding of SQL servers for reporting purposes. My client also operates across 5 sites in the UK and will require some occasional travel to these sites include some client locations, therefore a UK driving license is a must for this role. Details of the company benefits package can be discussed on the initial registration process.
Job Title: Safety and Security Engineer Location: Birmingham Salary: Competitive Type: Permanent Sector: Public Sector Job Description Description of Role Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving license DBS clearance (for working in public sector environments) Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Genetec , Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
31/03/2026
Full time
Job Title: Safety and Security Engineer Location: Birmingham Salary: Competitive Type: Permanent Sector: Public Sector Job Description Description of Role Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Adhering to compliance requirements for Health and Safety, Environmental, Quality, Information Security and Data Protection relevant to your job, function and location. Qualifications For development purposes the following knowledge, skills and experience are required. Experience: Capability of lone-working and as part of a team Good communication, interpersonal and organisational skills Must be able to work independently and as part of a team Flexible and self-motivated Full UK driving license DBS clearance (for working in public sector environments) Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Genetec , Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
07/10/2025
Full time
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
06/10/2025
Full time
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
06/10/2025
Full time
Linux Application Support Engineer London, Docklands (Hybrid) £80,000 - £90,000 per annum + annual discretionary bonus On behalf of an industry Leading financial services business, I am seeking an experienced Infrastructure Application Support Engineer to provide 2nd line support for the organisations Lunix/Unix application services. The company operates hybrid working where you will be expected to commit to a non-negotiable 2 days a week in their London office, therefore applicants must be based within a reasonable commuting distance. Responsibilities: Provide 2nd line production operational support for Linux/UNIX application services, many of which are business critical. Be a point of contact for stakeholder communications for the Service Operations teams including Unix Application, Unix Infrastructure support and Unix DBA Support Provide remote and onsite support for internally developed business critical applications and 3rd Party vendor packages through Dev, Test, UAT and Prod. Manage and escalate problems as appropriate. Provide 24/7 on-call cover on a rotational shift basis. Ensure that the BAU Service is prioritized, and all faults, incidents and problems are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place. Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement. Implement Changes or fixes to applications. Support other technical changes being made which affect the organisations Business Systems. Follow the Change Management procedure and other standard practices in installing and configuring applications in Test and Production environments. Upgrade or maintain software at a time when the impact to the business is minimized. Participate in regular Disaster Recovery testing activities. Create, maintain, and review operational process and support documentation. Participate in planned weekend work as required. Through example and behaviour, strive to provide peer leadership to other team members ensuring a level of excellence is achieved in delivering the service. Participate in the successful release and transition of new IT services into support, meeting the team's service acceptance criteria. Skills/Experience required: Must have strong experience of supporting critical production applications in a Redhat Enterprise Linux, command line, environment. Must have strong experience of supporting Applications using Amazon Web Services (AWS). Experience of supporting IBM WebSphere MQ Experience of supporting Swift messaging applications. Ability to perform diagnostic and troubleshooting of AWS Product set such as EC2, Lambda, EKS, ECR, Workspaces, EBS, EFS, S3, RDS MSSQL, Route 53, VPC, Cloud Formation Strong experience in working with ticket systems such as Service Now and an understanding of priorities and SLA's. Experience of Release Management processes for the deployment of application packages from development through to production environments. Strong documentation and technical writing skills. Ability to collaborate effectively with Development teams and other operational support teams (Service Management and Engineering), to support the end-to-end service. Knowledge of ITIL framework (understanding of Incident, Problem, Change) Experience with WebSphere Application Server and Apache Tomcat Experience with maintenance of SSL Certs for ISVA/LDAP/WebSphere components. Scripting skills in languages such as Shell and Python Strong experience of supporting proprietary developed business critical banking applications. Experience of running queries against PostgreSQL and DB2 databases. Supporting Applications in a windows environment (preferred) Experience of providing cross training on application solutions and operational processes to colleagues. (preferred) Professional qualifications/certifications: Bachelor's degree or equivalent Prior IT operational support experience across business-critical Production environment, infrastructure, applications and database services Industry standard IT certification - AWS/RHEL/IBM MQ (preferred) ITIL certification (preferred).
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
03/10/2025
Full time
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
We're hiring a contract UI/UX Architect to join a dynamic, cross-functional product team focused on internal client-facing platforms within a large-scale business environment. You'll collaborate with product managers, engineers, and stakeholders to design smart, scalable solutions that empower global teams. From early discovery to final delivery, you'll lead the design of intuitive experiences that simplify complexity and support a wide range of user needs. This role is an Inside IR35 position and will be hybrid based in London. This position is a greenfield contract opportunity and will be for 12months +. What You'll Do: Turn user stories, use cases, and PoCs into intuitive, high-impact digital experiences Rapidly prototype using both traditional and AI-assisted tools Design UX patterns for internal tools with a focus on performance, accessibility, and scale Use research, analytics, and A/B testing to inform and validate design choices Work closely with engineering to ensure high-fidelity implementation Drive reusability through design systems and pattern libraries Support non-designers across the team with UX guidance and collaborative design input Essential Skills: Strong experience designing enterprise-grade B2B digital products Skilled in UX architecture, user-centred design, and digital workflows Confident using AI-powered tools in design and research processes Solid grasp of accessibility standards (eg WCAG) Comfortable working in agile, Lean UX, or design sprint environments Nice-to-Haves: Familiarity with tools like Figma, Miro, Microsoft 365, or ServiceNow Experience with low-code/no-code platforms Background in consulting, B2B SaaS, or professional services
02/10/2025
Contractor
We're hiring a contract UI/UX Architect to join a dynamic, cross-functional product team focused on internal client-facing platforms within a large-scale business environment. You'll collaborate with product managers, engineers, and stakeholders to design smart, scalable solutions that empower global teams. From early discovery to final delivery, you'll lead the design of intuitive experiences that simplify complexity and support a wide range of user needs. This role is an Inside IR35 position and will be hybrid based in London. This position is a greenfield contract opportunity and will be for 12months +. What You'll Do: Turn user stories, use cases, and PoCs into intuitive, high-impact digital experiences Rapidly prototype using both traditional and AI-assisted tools Design UX patterns for internal tools with a focus on performance, accessibility, and scale Use research, analytics, and A/B testing to inform and validate design choices Work closely with engineering to ensure high-fidelity implementation Drive reusability through design systems and pattern libraries Support non-designers across the team with UX guidance and collaborative design input Essential Skills: Strong experience designing enterprise-grade B2B digital products Skilled in UX architecture, user-centred design, and digital workflows Confident using AI-powered tools in design and research processes Solid grasp of accessibility standards (eg WCAG) Comfortable working in agile, Lean UX, or design sprint environments Nice-to-Haves: Familiarity with tools like Figma, Miro, Microsoft 365, or ServiceNow Experience with low-code/no-code platforms Background in consulting, B2B SaaS, or professional services
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Lead Digital Product Manager in the ACE organization, you'll be a player/coach who drives multiple products across a platform, contributing towards defining, delivering, and managing the lifecycle of a suite of products ensuring they meet the needs of the customers and align with the company's strategic goals. You will lead and coach a team of Digital Product Managers to advance in the trade and to advance product strategy. This role requires a blend of strategic thinking, technical understanding, and business acumen. The Mainframe Lead DPM is driving several strategic initiatives aimed at modernizing and optimizing Allstate's mainframe systems. This includes enhancing cyber resiliency through safeguarded storage upgrades, immutable backups, and disaster recovery exercises, while also transitioning legacy workloads to more agile and secure platforms. The role is central to exploring next-generation capabilities such as AI, machine learning, and containerization-leveraging technologies like zCX and z/OS 3.1 to enable on-platform intelligence and scalable automation. These efforts support a broader transformation of mainframe hosting into a dynamic, data-driven ecosystem that integrates seamlessly with distributed environments and accelerates business value delivery. Key Responsibilities Product Portfolio Leadership: Manage the strategic direction of your product family (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape Product Development: Collaborate with cross-functional teams to design, develop, and launch new digital products. Roadmap Management and Alignment: Create appropriate forum for roadmap alignment and planning in support of strategic initiatives across product portfolio and product management team Ongoing Management: Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity including write & groom stories, prioritize, and manage the backlog. Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action Customer Feedback: Gather and analyze customer feedback to continually improve the product. Impact and Influence: Drive maturity in our product management practices, influence engineering, platform consultant and architecture leadership within your product domain and across ACE Grow Talent: Grow & mature Digital Product Management practitioner skills with your team by modeling the skills & behaviors we expect within our DPM trade as well as fostering the growth of individuals on your team Essential criteria All candidates must have the legal right to work in the UK. Allstate is unable to provide sponsorship for this position. A minimum of 5 years' experience as a Digital Product Manager A minimum of 2 year's coaching and leading teams. Must have experience in one or more of the following within the last 10 years COBOL, JCL, CICS, IMS, DB2, VSAM, and z/OS fundamentals. Experience with Agile methodologies and product management tooling Experience of development processes, human centered design, UX/UI design, and digital marketing Demonstrable experience in effectively communicating complex and innovative product concepts to cross-functional development teams. Proven ability to apply data-driven decision-making to influence product direction and prioritization. Strong, proven capability in breaking down complex initiatives into incremental and iterative deliverables aligned with Agile best practices. Definite product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Desirable Experience Understanding of the system behaviors, how batch and online transactions work, performance tuning, and capacity planning. Familiarity with RACF, encryption standards, and audit requirements-especially in regulated industries like Insurance or Finance Supervisory Experience: This job does have supervisory duties. Job posting end date: Friday the 3rd of October 2025 Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Why join us? Allstate NI is proud to be Allstate's European Digital Centre of Excellence-recent winners of 'Best Use of Cloud Services' at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility. We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value. We offer: • A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts • Access to world-class learning platforms and award-winning L&D • Clear career paths, internal mobility, and a strong focus on growth • A people-first culture with flexible working options Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way. Statement on Fair Employment and Equal Opportunities Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit. Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position. Posting End Date: 20 August 2025
02/10/2025
Full time
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Your role in the team The Architecture Compute, and Engineering organization provides a transformative platform ecosystem with a comprehensive set of capabilities that empowers end users and digital product teams to innovate seamlessly and drive growth for Allstate through the Consumer Connected Cloud mission. This ecosystem aims to provide an absolute frictionless experience for our user community. As a Lead Digital Product Manager in the ACE organization, you'll be a player/coach who drives multiple products across a platform, contributing towards defining, delivering, and managing the lifecycle of a suite of products ensuring they meet the needs of the customers and align with the company's strategic goals. You will lead and coach a team of Digital Product Managers to advance in the trade and to advance product strategy. This role requires a blend of strategic thinking, technical understanding, and business acumen. The Mainframe Lead DPM is driving several strategic initiatives aimed at modernizing and optimizing Allstate's mainframe systems. This includes enhancing cyber resiliency through safeguarded storage upgrades, immutable backups, and disaster recovery exercises, while also transitioning legacy workloads to more agile and secure platforms. The role is central to exploring next-generation capabilities such as AI, machine learning, and containerization-leveraging technologies like zCX and z/OS 3.1 to enable on-platform intelligence and scalable automation. These efforts support a broader transformation of mainframe hosting into a dynamic, data-driven ecosystem that integrates seamlessly with distributed environments and accelerates business value delivery. Key Responsibilities Product Portfolio Leadership: Manage the strategic direction of your product family (multiple products) ensuring continuous alignment to the highest priority outcomes; including vision and strategy for suite of digital products, developing & managing a strategic roadmap Market Research: Conduct market and user research to identify trends, customer needs, and competitive landscape Product Development: Collaborate with cross-functional teams to design, develop, and launch new digital products. Roadmap Management and Alignment: Create appropriate forum for roadmap alignment and planning in support of strategic initiatives across product portfolio and product management team Ongoing Management: Work with the Digital Product teams to optimize team ceremonies and practices to drive maturity including write & groom stories, prioritize, and manage the backlog. Performance Monitoring: Define product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Stakeholder Management: Communicate product progress and updates to internal stakeholders and external partners ensuring appropriate prioritization and coordination of the work Vendor Management: Engage in strategic vendor management where necessary ensuring interactive partnership with both our external vendors and internal sourcing leaders Budget Management: Forecast ongoing total cost of ownership of your products, manage budgets including vendor contract management, hardware costs, labor costs, etc. ensuring operation effectiveness; develops strategies and adjust courses of action Customer Feedback: Gather and analyze customer feedback to continually improve the product. Impact and Influence: Drive maturity in our product management practices, influence engineering, platform consultant and architecture leadership within your product domain and across ACE Grow Talent: Grow & mature Digital Product Management practitioner skills with your team by modeling the skills & behaviors we expect within our DPM trade as well as fostering the growth of individuals on your team Essential criteria All candidates must have the legal right to work in the UK. Allstate is unable to provide sponsorship for this position. A minimum of 5 years' experience as a Digital Product Manager A minimum of 2 year's coaching and leading teams. Must have experience in one or more of the following within the last 10 years COBOL, JCL, CICS, IMS, DB2, VSAM, and z/OS fundamentals. Experience with Agile methodologies and product management tooling Experience of development processes, human centered design, UX/UI design, and digital marketing Demonstrable experience in effectively communicating complex and innovative product concepts to cross-functional development teams. Proven ability to apply data-driven decision-making to influence product direction and prioritization. Strong, proven capability in breaking down complex initiatives into incremental and iterative deliverables aligned with Agile best practices. Definite product performance metrics & monitor product performance using analytics tools and make data-driven decisions. Desirable Experience Understanding of the system behaviors, how batch and online transactions work, performance tuning, and capacity planning. Familiarity with RACF, encryption standards, and audit requirements-especially in regulated industries like Insurance or Finance Supervisory Experience: This job does have supervisory duties. Job posting end date: Friday the 3rd of October 2025 Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact. Why join us? Allstate NI is proud to be Allstate's European Digital Centre of Excellence-recent winners of 'Best Use of Cloud Services' at the Belfast Telegraph IT Awards 2024, and recognised for our community and sustainability impact at the 2024 Business in the Community Awards and Gold accreditation for Environmental Responsibility. We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value. We offer: • A generous, flexible benefits package including annual leave, healthcare and dental cover, pension, and lifestyle discounts • Access to world-class learning platforms and award-winning L&D • Clear career paths, internal mobility, and a strong focus on growth • A people-first culture with flexible working options Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way. Statement on Fair Employment and Equal Opportunities Allstate NI wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of race, gender (including gender reassignment status), sexual orientation, religious belief, political opinion, marital status, age or disability. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. However, as women are currently under-represented in our workforce, we would particularly welcome applications from women. All appointments will be made on merit. Applicants should note Allstate NI complete AccessNI background checks on all candidates offered a position. Posting End Date: 20 August 2025
Exciting opportunity for a smart, can-do' minded individual to become a vital part of our technology team. Supporting and executing our growth plan will be key, making our technology smarter whilst exploring new opportunities. About Liv-ex With over 630 members worldwide, Liv-ex is today the global marketplace for the wine trade. We offer a multitude of business services covering trading opportunities, data, logistics and various automation technologies; aimed at a diverse group of wine businesses, from ambitious young start-ups to established merchants and traders. Our aim is to make the wine trade more transparent, efficient, and safe, for the benefit of our members and the market as a whole. We are hardworking, committed and action oriented, retaining a valued neutrality in the market. Founded in 2000, Liv-ex has grown to serve a growing number of members in the B2B sector, with an ever-expanding range of services. We help our members and other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose We're looking for a Senior Technical Lead/Technical Manager with a strong Back End focus and hands-on full-stack capability (React/TypeScript + Java/Spring Boot) to drive the delivery of scalable, high-quality web applications. In this role, you'll blend deep technical expertise with strong leadership, guiding both architectural direction and team delivery. You'll remain actively engaged in the engineering process spending approximately 10-20% of your time coding, 10-20% on code reviews and mentoring, and 10-15% on architecture and design. The remaining 45-70% will be dedicated to team leadership and cross-functional collaboration, including planning, stakeholder communication, and fostering a high-performance engineering culture. This is a full-time, mostly office based in London, reporting directly to the Head of Technology. You will oversee an in-house team comprising 2 Technical Leads and 6 Engineers, while also managing coordination and delivery from an offshore team that includes a Senior Technical Lead, 2 Technical Leads, and 6 Engineers. The position offers clear growth opportunities whether toward deeper technical and architectural leadership or into broader strategic and managerial responsibilities while giving you a key role in shaping the future of our platforms and engineering practices. Responsibilities: Technical Leadership Lead the architectural direction and technical execution of full-stack applications using React/TypeScript and Java (Spring Boot). Own and drive the adoption of best practices in code quality, performance, accessibility, and cloud-native engineering. Remain hands-on with 10-20% of your time dedicated to high-impact coding, architectural spikes, and technical deep dives. Serve as the final escalation point for complex technical issues, platform-level concerns, and production incidents. Team Management & Mentorship Manage and mentor an in-house team of 2 Technical Leads and 6 Engineers, while coordinating with an offshore team comprising a Senior Tech Lead, 2 TLs, and 6 Engineers. Conduct structured code reviews, drive technical knowledge sharing, and support career development for mid and senior engineers. Foster a high-performance, collaborative engineering culture that encourages ownership, accountability, and psychological safety. Strategic & Project Thinking Oversee Agile delivery processes, including sprint planning, backlog grooming, and velocity tracking using tools like Jira. Work closely with Product Team to align technical outcomes with business goals. Translate strategic objectives into actionable engineering plans, ensuring timely delivery and high-quality output across teams. Contribute to roadmap planning, resourcing decisions, and platform-level priorities. Innovation & Continuous Improvement Continuously identify and address technical debt, promote modular and maintainable code, and evolve the system architecture. Drive DevOps practices and automation improvements using CI/CD pipelines, Bitbucket, Docker, and AWS. Evaluate and adopt emerging technologies, frameworks, and design patterns to keep engineering efforts modern and forward-looking. Encourage experimentation, proof-of-concepts, and continuous learning within the team to support long-term growth and innovation. Knowledge, Skills, and Experience Essential: 10-15 years of total professional experience in software engineering, with substantial time spent in full-stack and Back End-heavy environments. Minimum 3-5 years in a Technical Lead or Engineering Manager capacity, leading multiple engineers and cross-functional initiatives. Proven experience overseeing distributed teams and driving consistent delivery and code quality across onshore-offshore team structures. Strong architectural acumen with a track record of designing and scaling enterprise-grade web applications. Demonstrated ability to operate in a hands-on capacity, while also guiding broader team direction and delivery health. Skilled in cloud-native development using AWS (S3, CloudFront, Lambda, API Gateway, IAM/Auth0). Deep understanding of SDLC, Agile delivery, and cross-functional collaboration (Product, UX, QA). Proficient in CI/CD, Docker, Git, and test frameworks like Jest and Cypress. Strong communication skills able to bridge technical and non-technical stakeholders. Experience with Jira for sprint planning and delivery tracking; familiarity with Figma for UI handoffs. Track record of driving technical roadmaps, resolving architecture challenges, and modernizing platforms. Passion for mentoring, continuous improvement, and adopting emerging technologies. Bachelor's degree in computer science, software engineering, or a similar field. Desirable: Experience migrating monolithic architectures to modular or micro Front End systems. Exposure to Server Side rendering (SSR) or JAMstack frameworks (eg, Next.js, Vite). Contributions to open-source projects, internal tooling, or Front End design systems. Strong UX sensibility or history of close collaboration with UI/UX design teams. Experience working within regulated, high-availability, or performance-critical environments. Certifications such as AWS Certified Developer, AWS Solutions Architect, Meta Front End Developer, or Certified JavaScript Developer To apply, please send your CV with a cover letter detailing why you are interested in this role
04/09/2025
Full time
Exciting opportunity for a smart, can-do' minded individual to become a vital part of our technology team. Supporting and executing our growth plan will be key, making our technology smarter whilst exploring new opportunities. About Liv-ex With over 630 members worldwide, Liv-ex is today the global marketplace for the wine trade. We offer a multitude of business services covering trading opportunities, data, logistics and various automation technologies; aimed at a diverse group of wine businesses, from ambitious young start-ups to established merchants and traders. Our aim is to make the wine trade more transparent, efficient, and safe, for the benefit of our members and the market as a whole. We are hardworking, committed and action oriented, retaining a valued neutrality in the market. Founded in 2000, Liv-ex has grown to serve a growing number of members in the B2B sector, with an ever-expanding range of services. We help our members and other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose We're looking for a Senior Technical Lead/Technical Manager with a strong Back End focus and hands-on full-stack capability (React/TypeScript + Java/Spring Boot) to drive the delivery of scalable, high-quality web applications. In this role, you'll blend deep technical expertise with strong leadership, guiding both architectural direction and team delivery. You'll remain actively engaged in the engineering process spending approximately 10-20% of your time coding, 10-20% on code reviews and mentoring, and 10-15% on architecture and design. The remaining 45-70% will be dedicated to team leadership and cross-functional collaboration, including planning, stakeholder communication, and fostering a high-performance engineering culture. This is a full-time, mostly office based in London, reporting directly to the Head of Technology. You will oversee an in-house team comprising 2 Technical Leads and 6 Engineers, while also managing coordination and delivery from an offshore team that includes a Senior Technical Lead, 2 Technical Leads, and 6 Engineers. The position offers clear growth opportunities whether toward deeper technical and architectural leadership or into broader strategic and managerial responsibilities while giving you a key role in shaping the future of our platforms and engineering practices. Responsibilities: Technical Leadership Lead the architectural direction and technical execution of full-stack applications using React/TypeScript and Java (Spring Boot). Own and drive the adoption of best practices in code quality, performance, accessibility, and cloud-native engineering. Remain hands-on with 10-20% of your time dedicated to high-impact coding, architectural spikes, and technical deep dives. Serve as the final escalation point for complex technical issues, platform-level concerns, and production incidents. Team Management & Mentorship Manage and mentor an in-house team of 2 Technical Leads and 6 Engineers, while coordinating with an offshore team comprising a Senior Tech Lead, 2 TLs, and 6 Engineers. Conduct structured code reviews, drive technical knowledge sharing, and support career development for mid and senior engineers. Foster a high-performance, collaborative engineering culture that encourages ownership, accountability, and psychological safety. Strategic & Project Thinking Oversee Agile delivery processes, including sprint planning, backlog grooming, and velocity tracking using tools like Jira. Work closely with Product Team to align technical outcomes with business goals. Translate strategic objectives into actionable engineering plans, ensuring timely delivery and high-quality output across teams. Contribute to roadmap planning, resourcing decisions, and platform-level priorities. Innovation & Continuous Improvement Continuously identify and address technical debt, promote modular and maintainable code, and evolve the system architecture. Drive DevOps practices and automation improvements using CI/CD pipelines, Bitbucket, Docker, and AWS. Evaluate and adopt emerging technologies, frameworks, and design patterns to keep engineering efforts modern and forward-looking. Encourage experimentation, proof-of-concepts, and continuous learning within the team to support long-term growth and innovation. Knowledge, Skills, and Experience Essential: 10-15 years of total professional experience in software engineering, with substantial time spent in full-stack and Back End-heavy environments. Minimum 3-5 years in a Technical Lead or Engineering Manager capacity, leading multiple engineers and cross-functional initiatives. Proven experience overseeing distributed teams and driving consistent delivery and code quality across onshore-offshore team structures. Strong architectural acumen with a track record of designing and scaling enterprise-grade web applications. Demonstrated ability to operate in a hands-on capacity, while also guiding broader team direction and delivery health. Skilled in cloud-native development using AWS (S3, CloudFront, Lambda, API Gateway, IAM/Auth0). Deep understanding of SDLC, Agile delivery, and cross-functional collaboration (Product, UX, QA). Proficient in CI/CD, Docker, Git, and test frameworks like Jest and Cypress. Strong communication skills able to bridge technical and non-technical stakeholders. Experience with Jira for sprint planning and delivery tracking; familiarity with Figma for UI handoffs. Track record of driving technical roadmaps, resolving architecture challenges, and modernizing platforms. Passion for mentoring, continuous improvement, and adopting emerging technologies. Bachelor's degree in computer science, software engineering, or a similar field. Desirable: Experience migrating monolithic architectures to modular or micro Front End systems. Exposure to Server Side rendering (SSR) or JAMstack frameworks (eg, Next.js, Vite). Contributions to open-source projects, internal tooling, or Front End design systems. Strong UX sensibility or history of close collaboration with UI/UX design teams. Experience working within regulated, high-availability, or performance-critical environments. Certifications such as AWS Certified Developer, AWS Solutions Architect, Meta Front End Developer, or Certified JavaScript Developer To apply, please send your CV with a cover letter detailing why you are interested in this role
Exciting opportunity for a smart, can-do' minded individual to become a vital part of our technology team. Supporting and executing our growth plan will be key, making our technology smarter whilst exploring new opportunities. About Liv-ex With over 630 members worldwide, Liv-ex is today the global marketplace for the wine trade. We offer a multitude of business services covering trading opportunities, data, logistics and various automation technologies; aimed at a diverse group of wine businesses, from ambitious young start-ups to established merchants and traders. Our aim is to make the wine trade more transparent, efficient, and safe, for the benefit of our members and the market as a whole. We are hardworking, committed and action oriented, retaining a valued neutrality in the market. Founded in 2000, Liv-ex has grown to serve a growing number of members in the B2B sector, with an ever-expanding range of services. We help our members and other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose We're looking for a Senior Technical Lead/Technical Manager with a strong Back End focus and hands-on full-stack capability (React/TypeScript + Java/Spring Boot) to drive the delivery of scalable, high-quality web applications. In this role, you'll blend deep technical expertise with strong leadership, guiding both architectural direction and team delivery. You'll remain actively engaged in the engineering process spending approximately 10-20% of your time coding, 10-20% on code reviews and mentoring, and 10-15% on architecture and design. The remaining 45-70% will be dedicated to team leadership and cross-functional collaboration, including planning, stakeholder communication, and fostering a high-performance engineering culture. This is a full-time, mostly office based in London, reporting directly to the Head of Technology. You will oversee an in-house team comprising 2 Technical Leads and 6 Engineers, while also managing coordination and delivery from an offshore team that includes a Senior Technical Lead, 2 Technical Leads, and 6 Engineers. The position offers clear growth opportunities whether toward deeper technical and architectural leadership or into broader strategic and managerial responsibilities while giving you a key role in shaping the future of our platforms and engineering practices. Responsibilities: Technical Leadership Lead the architectural direction and technical execution of full-stack applications using React/TypeScript and Java (Spring Boot). Own and drive the adoption of best practices in code quality, performance, accessibility, and cloud-native engineering. Remain hands-on with 10-20% of your time dedicated to high-impact coding, architectural spikes, and technical deep dives. Serve as the final escalation point for complex technical issues, platform-level concerns, and production incidents. Team Management & Mentorship Manage and mentor an in-house team of 2 Technical Leads and 6 Engineers, while coordinating with an offshore team comprising a Senior Tech Lead, 2 TLs, and 6 Engineers. Conduct structured code reviews, drive technical knowledge sharing, and support career development for mid and senior engineers. Foster a high-performance, collaborative engineering culture that encourages ownership, accountability, and psychological safety. Strategic & Project Thinking Oversee Agile delivery processes, including sprint planning, backlog grooming, and velocity tracking using tools like Jira. Work closely with Product Team to align technical outcomes with business goals. Translate strategic objectives into actionable engineering plans, ensuring timely delivery and high-quality output across teams. Contribute to roadmap planning, resourcing decisions, and platform-level priorities. Innovation & Continuous Improvement Continuously identify and address technical debt, promote modular and maintainable code, and evolve the system architecture. Drive DevOps practices and automation improvements using CI/CD pipelines, Bitbucket, Docker, and AWS. Evaluate and adopt emerging technologies, frameworks, and design patterns to keep engineering efforts modern and forward-looking. Encourage experimentation, proof-of-concepts, and continuous learning within the team to support long-term growth and innovation. Knowledge, Skills, and Experience Essential: 10-15 years of total professional experience in software engineering, with substantial time spent in full-stack and Back End-heavy environments. Minimum 3-5 years in a Technical Lead or Engineering Manager capacity, leading multiple engineers and cross-functional initiatives. Proven experience overseeing distributed teams and driving consistent delivery and code quality across onshore-offshore team structures. Strong architectural acumen with a track record of designing and scaling enterprise-grade web applications. Demonstrated ability to operate in a hands-on capacity, while also guiding broader team direction and delivery health. Skilled in cloud-native development using AWS (S3, CloudFront, Lambda, API Gateway, IAM/Auth0). Deep understanding of SDLC, Agile delivery, and cross-functional collaboration (Product, UX, QA). Proficient in CI/CD, Docker, Git, and test frameworks like Jest and Cypress. Strong communication skills able to bridge technical and non-technical stakeholders. Experience with Jira for sprint planning and delivery tracking; familiarity with Figma for UI handoffs. Track record of driving technical roadmaps, resolving architecture challenges, and modernizing platforms. Passion for mentoring, continuous improvement, and adopting emerging technologies. Bachelor's degree in computer science, software engineering, or a similar field. Desirable: Experience migrating monolithic architectures to modular or micro Front End systems. Exposure to Server Side rendering (SSR) or JAMstack frameworks (eg, Next.js, Vite). Contributions to open-source projects, internal tooling, or Front End design systems. Strong UX sensibility or history of close collaboration with UI/UX design teams. Experience working within regulated, high-availability, or performance-critical environments. Certifications such as AWS Certified Developer, AWS Solutions Architect, Meta Front End Developer, or Certified JavaScript Developer To apply, please send your CV with a cover letter detailing why you are interested in this role
28/08/2025
Full time
Exciting opportunity for a smart, can-do' minded individual to become a vital part of our technology team. Supporting and executing our growth plan will be key, making our technology smarter whilst exploring new opportunities. About Liv-ex With over 630 members worldwide, Liv-ex is today the global marketplace for the wine trade. We offer a multitude of business services covering trading opportunities, data, logistics and various automation technologies; aimed at a diverse group of wine businesses, from ambitious young start-ups to established merchants and traders. Our aim is to make the wine trade more transparent, efficient, and safe, for the benefit of our members and the market as a whole. We are hardworking, committed and action oriented, retaining a valued neutrality in the market. Founded in 2000, Liv-ex has grown to serve a growing number of members in the B2B sector, with an ever-expanding range of services. We help our members and other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose We're looking for a Senior Technical Lead/Technical Manager with a strong Back End focus and hands-on full-stack capability (React/TypeScript + Java/Spring Boot) to drive the delivery of scalable, high-quality web applications. In this role, you'll blend deep technical expertise with strong leadership, guiding both architectural direction and team delivery. You'll remain actively engaged in the engineering process spending approximately 10-20% of your time coding, 10-20% on code reviews and mentoring, and 10-15% on architecture and design. The remaining 45-70% will be dedicated to team leadership and cross-functional collaboration, including planning, stakeholder communication, and fostering a high-performance engineering culture. This is a full-time, mostly office based in London, reporting directly to the Head of Technology. You will oversee an in-house team comprising 2 Technical Leads and 6 Engineers, while also managing coordination and delivery from an offshore team that includes a Senior Technical Lead, 2 Technical Leads, and 6 Engineers. The position offers clear growth opportunities whether toward deeper technical and architectural leadership or into broader strategic and managerial responsibilities while giving you a key role in shaping the future of our platforms and engineering practices. Responsibilities: Technical Leadership Lead the architectural direction and technical execution of full-stack applications using React/TypeScript and Java (Spring Boot). Own and drive the adoption of best practices in code quality, performance, accessibility, and cloud-native engineering. Remain hands-on with 10-20% of your time dedicated to high-impact coding, architectural spikes, and technical deep dives. Serve as the final escalation point for complex technical issues, platform-level concerns, and production incidents. Team Management & Mentorship Manage and mentor an in-house team of 2 Technical Leads and 6 Engineers, while coordinating with an offshore team comprising a Senior Tech Lead, 2 TLs, and 6 Engineers. Conduct structured code reviews, drive technical knowledge sharing, and support career development for mid and senior engineers. Foster a high-performance, collaborative engineering culture that encourages ownership, accountability, and psychological safety. Strategic & Project Thinking Oversee Agile delivery processes, including sprint planning, backlog grooming, and velocity tracking using tools like Jira. Work closely with Product Team to align technical outcomes with business goals. Translate strategic objectives into actionable engineering plans, ensuring timely delivery and high-quality output across teams. Contribute to roadmap planning, resourcing decisions, and platform-level priorities. Innovation & Continuous Improvement Continuously identify and address technical debt, promote modular and maintainable code, and evolve the system architecture. Drive DevOps practices and automation improvements using CI/CD pipelines, Bitbucket, Docker, and AWS. Evaluate and adopt emerging technologies, frameworks, and design patterns to keep engineering efforts modern and forward-looking. Encourage experimentation, proof-of-concepts, and continuous learning within the team to support long-term growth and innovation. Knowledge, Skills, and Experience Essential: 10-15 years of total professional experience in software engineering, with substantial time spent in full-stack and Back End-heavy environments. Minimum 3-5 years in a Technical Lead or Engineering Manager capacity, leading multiple engineers and cross-functional initiatives. Proven experience overseeing distributed teams and driving consistent delivery and code quality across onshore-offshore team structures. Strong architectural acumen with a track record of designing and scaling enterprise-grade web applications. Demonstrated ability to operate in a hands-on capacity, while also guiding broader team direction and delivery health. Skilled in cloud-native development using AWS (S3, CloudFront, Lambda, API Gateway, IAM/Auth0). Deep understanding of SDLC, Agile delivery, and cross-functional collaboration (Product, UX, QA). Proficient in CI/CD, Docker, Git, and test frameworks like Jest and Cypress. Strong communication skills able to bridge technical and non-technical stakeholders. Experience with Jira for sprint planning and delivery tracking; familiarity with Figma for UI handoffs. Track record of driving technical roadmaps, resolving architecture challenges, and modernizing platforms. Passion for mentoring, continuous improvement, and adopting emerging technologies. Bachelor's degree in computer science, software engineering, or a similar field. Desirable: Experience migrating monolithic architectures to modular or micro Front End systems. Exposure to Server Side rendering (SSR) or JAMstack frameworks (eg, Next.js, Vite). Contributions to open-source projects, internal tooling, or Front End design systems. Strong UX sensibility or history of close collaboration with UI/UX design teams. Experience working within regulated, high-availability, or performance-critical environments. Certifications such as AWS Certified Developer, AWS Solutions Architect, Meta Front End Developer, or Certified JavaScript Developer To apply, please send your CV with a cover letter detailing why you are interested in this role
The role works in a DevOps context, so will work across all of the following areas: Delivery of new solutions, upgrades and improvements; Routine operational management of the platform to ensure the security and health of the platform; Service request management; Break-fix as required to ensure that the system is healthy and that we meet our SLAs The environment is demanding with high expectations for fast turnaround against requests and fault resolution, so we constantly strive to automate the environment to minimise the need for manual intervention. The successful candidate will be able to blend the requirement to define, follow and optimise our service across the domains of people, technology and process. Principle Responsibilities Design, develop and implement complex database systems for new projects and deliveries, in partnership with the Database Architect. Delivering against our catalogue of database services Monitoring, optimizing, troubleshooting and performance tuning Planning requirements and storage needs to allow for database growth and shrinkage Delivering our Database service to defined SLAs Developing and maintaining backup and disaster recovery plans Upgrading, patching, and general database maintenance Knowledge sharing and mentoring Core engineering - mid and top level accountabilities Designs, implements, and documents database implementations, and leads in the construction and maintenance of moderately complex or complex database systems Overcomes obstacles to deliver quality implementations and service on time and to SLA Collaborates and negotiates with all project team members (developers, testers etc) to maximise the efficiency of the delivery team through an integrated and appropriate DBA services Assist the capacity planning and hardware design for database server(s) Designs and documents, or validates, the data access mechanisms to guarantee that transactions are processed reliably and data is efficiently stored and retrieved Expert Technologist accountabilities Recognized as the expert and point of contact for at least one database technology Defines and leads on the implementation and selection of database technology through extensive knowledge across platforms and the various advantages and disadvantages of each Expert in Physical, virtual or Cloud implementations of databases Skills and Experience Install, configure & support of Oracle Database 10g - 11g - 12c Install, configure & support of IBM DB2 9 - 10 - 11 Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Database upgrade planning and execution Database patching Experience with backups, restores and recovery models DB Security design, implementation and monitoring Application security Capacity Planning SQL and PL/SQL troubleshooting, coding and optimization Understanding of how the underpinning infrastructure (OS, virtual infrastructure, physical infrastructure) impacts Database design and operations - collaboration with teams that manage those areas Desirable Vendor certification Cloud based administration Install, configure & support of MS SQL Server 2012, 2014, 2016, 2019 Familiar with VMware (Infrastructure 5.5 / 6 / 6.5), AWS / Azure and Clustering services Familiar with Microsoft Windows Server 2008, 2012, 2016, Windows 7, 8.1 &10, Familiar with Linux RHE or CentOS 6 and 7 Very strong attention to detail.
23/09/2022
Full time
The role works in a DevOps context, so will work across all of the following areas: Delivery of new solutions, upgrades and improvements; Routine operational management of the platform to ensure the security and health of the platform; Service request management; Break-fix as required to ensure that the system is healthy and that we meet our SLAs The environment is demanding with high expectations for fast turnaround against requests and fault resolution, so we constantly strive to automate the environment to minimise the need for manual intervention. The successful candidate will be able to blend the requirement to define, follow and optimise our service across the domains of people, technology and process. Principle Responsibilities Design, develop and implement complex database systems for new projects and deliveries, in partnership with the Database Architect. Delivering against our catalogue of database services Monitoring, optimizing, troubleshooting and performance tuning Planning requirements and storage needs to allow for database growth and shrinkage Delivering our Database service to defined SLAs Developing and maintaining backup and disaster recovery plans Upgrading, patching, and general database maintenance Knowledge sharing and mentoring Core engineering - mid and top level accountabilities Designs, implements, and documents database implementations, and leads in the construction and maintenance of moderately complex or complex database systems Overcomes obstacles to deliver quality implementations and service on time and to SLA Collaborates and negotiates with all project team members (developers, testers etc) to maximise the efficiency of the delivery team through an integrated and appropriate DBA services Assist the capacity planning and hardware design for database server(s) Designs and documents, or validates, the data access mechanisms to guarantee that transactions are processed reliably and data is efficiently stored and retrieved Expert Technologist accountabilities Recognized as the expert and point of contact for at least one database technology Defines and leads on the implementation and selection of database technology through extensive knowledge across platforms and the various advantages and disadvantages of each Expert in Physical, virtual or Cloud implementations of databases Skills and Experience Install, configure & support of Oracle Database 10g - 11g - 12c Install, configure & support of IBM DB2 9 - 10 - 11 Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Database upgrade planning and execution Database patching Experience with backups, restores and recovery models DB Security design, implementation and monitoring Application security Capacity Planning SQL and PL/SQL troubleshooting, coding and optimization Understanding of how the underpinning infrastructure (OS, virtual infrastructure, physical infrastructure) impacts Database design and operations - collaboration with teams that manage those areas Desirable Vendor certification Cloud based administration Install, configure & support of MS SQL Server 2012, 2014, 2016, 2019 Familiar with VMware (Infrastructure 5.5 / 6 / 6.5), AWS / Azure and Clustering services Familiar with Microsoft Windows Server 2008, 2012, 2016, Windows 7, 8.1 &10, Familiar with Linux RHE or CentOS 6 and 7 Very strong attention to detail.
Role purpose: The role works in a DevOps context, so will work across all of the following areas: Delivery of new solutions, upgrades and improvements; Routine operational management of the platform to ensure the security and health of the platform; Service request management; Break-fix as required to ensure that the system is healthy and that we meet our SLAs The environment is demanding with high expectations for fast turnaround against requests and fault resolution, so we constantly strive to automate the environment to minimise the need for manual intervention. The successful candidate will be able to blend the requirement to define, follow and optimise our service across the domains of people, technology and process. Core duties: Principle Responsibilities Design, develop and implement complex database systems for new projects and deliveries, in partnership with the Database Architect. Delivering against our catalogue of database services Monitoring, optimizing, troubleshooting and performance tuning Planning requirements and storage needs to allow for database growth and shrinkage Delivering our Database service to defined SLAs Developing and maintaining backup and disaster recovery plans Upgrading, patching, and general database maintenance Knowledge sharing and mentoring Functional knowledge: Core engineering - mid and top level accountabilities Designs, implements, and documents database implementations, and leads in the construction and maintenance of moderately complex or complex database systems Overcomes obstacles to deliver quality implementations and service on time and to SLA Collaborates and negotiates with all project team members (developers, testers etc) to maximise the efficiency of the delivery team through an integrated and appropriate DBA services Assist the capacity planning and hardware design for database server(s) Designs and documents, or validates, the data access mechanisms to guarantee that transactions are processed reliably and data is efficiently stored and retrieved Expert Technologist accountabilities Recognized as the expert and point of contact for at least one database technology Defines and leads on the implementation and selection of database technology through extensive knowledge across platforms and the various advantages and disadvantages of each Expert in Physical, virtual or Cloud implementations of databases Skills and Experience Install, configure & support of MS SQL Server 2012, 2014, 2016, 2019 Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Database upgrade planning and execution Database patching Experience with backups, restores and recovery models DB Security design, implementation and monitoring Application security Capacity Planning SQL and PL/SQL troubleshooting, coding and optimization Understanding of how the underpinning infrastructure (OS, virtual infrastructure, physical infrastructure) impacts Database design and operations - collaboration with teams that manage those areas Desirable Vendor certification Cloud based administration Install, configure & support of Oracle Database 10g - 11g - 12c Install, configure & support of IBM DB2 9 - 10 - 11 Familiar with VMware (Infrastructure 5.5 / 6 / 6.5), AWS / Azure and Clustering services Familiar with Microsoft Windows Server 2008, 2012, 2016, Windows 7, 8.1 &10, Familiar with Linux RHE or CentOS 6 and 7 Very strong attention to detail. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
20/09/2022
Full time
Role purpose: The role works in a DevOps context, so will work across all of the following areas: Delivery of new solutions, upgrades and improvements; Routine operational management of the platform to ensure the security and health of the platform; Service request management; Break-fix as required to ensure that the system is healthy and that we meet our SLAs The environment is demanding with high expectations for fast turnaround against requests and fault resolution, so we constantly strive to automate the environment to minimise the need for manual intervention. The successful candidate will be able to blend the requirement to define, follow and optimise our service across the domains of people, technology and process. Core duties: Principle Responsibilities Design, develop and implement complex database systems for new projects and deliveries, in partnership with the Database Architect. Delivering against our catalogue of database services Monitoring, optimizing, troubleshooting and performance tuning Planning requirements and storage needs to allow for database growth and shrinkage Delivering our Database service to defined SLAs Developing and maintaining backup and disaster recovery plans Upgrading, patching, and general database maintenance Knowledge sharing and mentoring Functional knowledge: Core engineering - mid and top level accountabilities Designs, implements, and documents database implementations, and leads in the construction and maintenance of moderately complex or complex database systems Overcomes obstacles to deliver quality implementations and service on time and to SLA Collaborates and negotiates with all project team members (developers, testers etc) to maximise the efficiency of the delivery team through an integrated and appropriate DBA services Assist the capacity planning and hardware design for database server(s) Designs and documents, or validates, the data access mechanisms to guarantee that transactions are processed reliably and data is efficiently stored and retrieved Expert Technologist accountabilities Recognized as the expert and point of contact for at least one database technology Defines and leads on the implementation and selection of database technology through extensive knowledge across platforms and the various advantages and disadvantages of each Expert in Physical, virtual or Cloud implementations of databases Skills and Experience Install, configure & support of MS SQL Server 2012, 2014, 2016, 2019 Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools. Database upgrade planning and execution Database patching Experience with backups, restores and recovery models DB Security design, implementation and monitoring Application security Capacity Planning SQL and PL/SQL troubleshooting, coding and optimization Understanding of how the underpinning infrastructure (OS, virtual infrastructure, physical infrastructure) impacts Database design and operations - collaboration with teams that manage those areas Desirable Vendor certification Cloud based administration Install, configure & support of Oracle Database 10g - 11g - 12c Install, configure & support of IBM DB2 9 - 10 - 11 Familiar with VMware (Infrastructure 5.5 / 6 / 6.5), AWS / Azure and Clustering services Familiar with Microsoft Windows Server 2008, 2012, 2016, Windows 7, 8.1 &10, Familiar with Linux RHE or CentOS 6 and 7 Very strong attention to detail. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence BAE Systems Digital Intelligence is home to 4,800 digital, cyber and intelligence experts. We work collaboratively across 16 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Launched in 2022, Digital Intelligence is part of BAE Systems, and has a rich heritage in helping to defend nations and businesses around the world from advanced threats. Division overview: Functions At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and the business could not operate without all the dedicated work of our Functions teams. From Finance & Operations through Communications & Marketing, to HR and Site Operations and more, our Functions teams enable our divisions to implement ground-breaking digital transformations and crucial defence software. As part of Functions, you will be supporting and partnering with our global business from the backline, being a strategic advisor within your specialist area, and ensuring the business runs smoothly and efficiently. We all have a role to play in defending our clients; and this is yours.
