Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/04/2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
ERP Systems Administrator Salary: £40,000 £45,000 Location: Coventry (Hybrid) Type: Permanent The Role We re recruiting an ERP Systems Administrator for a growing organisation that relies heavily on its core business systems. This is a hands-on role focused on the day-to-day support, configuration, and improvement of the ERP environment, ensuring systems remain stable, reliable and well-supported across the business. You ll work closely with internal teams to resolve system issues, investigate root causes, and support ongoing improvements to workflows, integrations and reporting across the organisation s systems landscape. Key Responsibilities Administration and configuration of the organisation s ERP platform Managing users, access, workflows and system configuration Supporting business-critical systems and resolving system issues Writing and maintaining SQL queries for reporting and troubleshooting Monitoring and supporting automated integrations and data imports Investigating recurring issues and performing root cause analysis Acting as an escalation point for a junior systems administrator Improving system documentation, controls and support processes Supporting integrated business systems such as: ERP platforms CRM systems (e.g. Salesforce) Reporting and planning tools About You Experience working as a Systems Administrator, ERP Administrator, or Application Support Analyst Experience supporting ERP or business-critical systems Strong troubleshooting and problem-solving skills Experience with SQL, reporting or data queries Comfortable working in a hands-on systems support environment Strong communication skills when working with internal users Experience with ERP platforms such as Unit4, SAP, Dynamics, Oracle, NetSuite or similar would be beneficial. Why Apply? Ownership of a business-critical ERP environment Hybrid working with a Coventry-based team Exposure to complex integrations and data workflows Opportunity to help improve systems and service delivery as the team grows If you're interested in learning more, please apply or get in touch with SF Technology to discuss the opportunity further.
31/03/2026
Full time
ERP Systems Administrator Salary: £40,000 £45,000 Location: Coventry (Hybrid) Type: Permanent The Role We re recruiting an ERP Systems Administrator for a growing organisation that relies heavily on its core business systems. This is a hands-on role focused on the day-to-day support, configuration, and improvement of the ERP environment, ensuring systems remain stable, reliable and well-supported across the business. You ll work closely with internal teams to resolve system issues, investigate root causes, and support ongoing improvements to workflows, integrations and reporting across the organisation s systems landscape. Key Responsibilities Administration and configuration of the organisation s ERP platform Managing users, access, workflows and system configuration Supporting business-critical systems and resolving system issues Writing and maintaining SQL queries for reporting and troubleshooting Monitoring and supporting automated integrations and data imports Investigating recurring issues and performing root cause analysis Acting as an escalation point for a junior systems administrator Improving system documentation, controls and support processes Supporting integrated business systems such as: ERP platforms CRM systems (e.g. Salesforce) Reporting and planning tools About You Experience working as a Systems Administrator, ERP Administrator, or Application Support Analyst Experience supporting ERP or business-critical systems Strong troubleshooting and problem-solving skills Experience with SQL, reporting or data queries Comfortable working in a hands-on systems support environment Strong communication skills when working with internal users Experience with ERP platforms such as Unit4, SAP, Dynamics, Oracle, NetSuite or similar would be beneficial. Why Apply? Ownership of a business-critical ERP environment Hybrid working with a Coventry-based team Exposure to complex integrations and data workflows Opportunity to help improve systems and service delivery as the team grows If you're interested in learning more, please apply or get in touch with SF Technology to discuss the opportunity further.
A well-established organisation in Glasgow is looking for a SQL Database Administrator to join the IT team (fully on-site). This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential . This role comes with a salary of up to 52,000 + benefits and is based full-time on-site in Glasgow (5 days per week) . If this sounds interesting, please apply or contact Matt MacAlpine . Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
31/03/2026
Full time
A well-established organisation in Glasgow is looking for a SQL Database Administrator to join the IT team (fully on-site). This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential . This role comes with a salary of up to 52,000 + benefits and is based full-time on-site in Glasgow (5 days per week) . If this sounds interesting, please apply or contact Matt MacAlpine . Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Quickline Communications
Eppleworth, North Humberside
Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
31/03/2026
Full time
Salesforce Solution Architect We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Salesforce Architect to lead the design, implementation, and optimisation of scalable Salesforce solutions that support long-term growth, performance, and security This is a hands-on architectural role where you ll bridge business requirements and technical delivery, working closely with stakeholders, developers, and administrators to shape the future of our Salesforce platform. Here s why you ll love this role - Design end-to-end Salesforce architecture, ensuring solutions align with business strategy, Salesforce best practices, and long-term scalability, performance, and security -Translate complex business requirements into robust technical solutions, leading Salesforce implementations, major enhancements, and complex integrations across the platform - Set and govern technical standards, including data models, security architecture, sharing strategies, and integration patterns, while reviewing and approving designs, configurations, and code - Provide trusted technical leadership, mentoring developers and administrators, guiding stakeholders through architectural decisions, and continuously improving the platform by leveraging new Salesforce capabilities Here s why you ll be great in this role - You will have previous Salesforce experience, including architecture or technical leadership roles - Have extensive experience of Salesforce core cloud, including sales cloud, service cloud, and experience cloud. - Proven experience delivering integrations using REST/SOAP APIs and middleware platforms such as MuleSoft - Experience with CI/CD pipelines, DevOps practices, and deployment strategies The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Customer Obsessed Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
31/03/2026
Full time
Salesforce Product Manager Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Product Manager to lead and be accountable for the strategic direction, optimisation, and ongoing evolution of the Salesforce Service Cloud platform across our clients business. The Role As the Salesforce Product Manager you will ensure that Salesforce capabilities are aligned to business objectives, deliver measurable operational benefits, and enable scalable, customer-centric solutions through effective product ownership, stakeholder engagement, and technical leadership. You will be a hands-on Product Manager with a detailed, working understanding of Salesforce Service Cloud, the wider Salesforce ecosystem (including integrations and data), and emerging AI capabilities (such as automation, analytics, and AI-driven service features), enabling you to shape, challenge, and guide solution design and delivery effectively. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Own, actively manage and present quarterly the end-to-end product roadmap for Salesforce platforms, incorporating input from stakeholder teams and ensuring alignment with organisational strategy and customer experience objectives. Identify, assess, and prioritise product features, enhancements, and technical improvements that drive operational efficiency, improve customer satisfaction, support revenue growth, and enhance overall profitability. Work collaboratively with cross-functional teams (Operations, IT, Digital, Data, Compliance, and third-party suppliers) to ensure Salesforce product goals are fully aligned with business outcomes and regulatory requirements. Translate product strategy into clear product requirements, including epics, user stories, acceptance criteria, and success measures, ensuring delivery teams have a shared understanding of expected outcomes. Conduct market research, industry benchmarking, and competitive analysis to identify emerging trends, opportunities, and risks relevant to the Salesforce product landscape. Partner closely with development and delivery teams to ensure solutions are designed, built, tested, and delivered on time, within budget, and to agreed quality standards, managing dependencies and trade-offs where required. Develop, maintain, and govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. Lead and support go-to-market and change initiatives for new Salesforce features and enhancements, working with operational, sales, and communications teams to drive effective adoption and benefits realisation. The Requirements Demonstrable experience operating as a user-focused Product Manager / Product Owner for Salesforce, supported by relevant Salesforce certifications across core products. Deep, hands-on expertise in Salesforce Service Cloud, including case management, omni-channel service, automation, reporting, and customer experience optimisation. A strong working knowledge of the wider Salesforce ecosystem, including Sales Cloud, Marketing Cloud, and related platform capabilities, with an appreciation of how these can be integrated to deliver end-to-end customer journeys. Proven ability to collaborate with technical delivery teams and influence senior stakeholders to define, agree, and maintain a clear product vision and roadmap that delivers measurable strategic outcomes. Experience translating product strategy and roadmaps into prioritised backlogs, ensuring the highest-value features and improvements are delivered first, balancing business value, risk, and technical dependency. Demonstrated experience coaching and mentoring Salesforce Administrators, fostering capability growth, best practice, and continuous improvement. Experience managing and holding third-party suppliers and delivery partners to account, ensuring quality, value for money, and alignment to agreed outcomes. If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Sales Operations Administrator / Sales Support I'm hiring on behalf of a well established and growing IT managed services and digital transformation provider who are looking to add to their commercial team. With over 20 years in the market, they partner with leading global technology vendors and deliver solutions across sectors such as healthcare, education, and retail. The business has a strong reputation for quality, long-term customer relationships, and a high-performance culture focused on hiring top talent. You ll be joining a collaborative, close-knit team where your work will have real visibility and impact. The Role This is a fantastic opportunity for someone early in their career or looking to transition into a commercial / sales environment within the tech sector. Key responsibilities include: Acting as the first point of contact for customer enquiries (phone, email, online) Preparing and issuing accurate quotes and proposals Maintaining CRM systems and ensuring pipeline accuracy Supporting sales forecasting and reporting Processing orders and coordinating with internal teams (finance, operations, technical) Supporting marketing campaigns, events, and customer communications Producing reports, presentations, and sales performance data Assisting with customer onboarding and post-sale coordination What We re Looking For Experience in sales support, sales administration, or similar (around 1 2+ years) Someone with a genuine passion for building a career in sales Familiarity with CRM systems (e.g. Salesforce, HubSpot, Dynamics or similar) Strong organisational skills and attention to detail Confident communication skills (written and verbal) Ability to manage multiple priorities in a fast-paced environment Good working knowledge of Microsoft Office (Excel, Word, PowerPoint) Experience in IT, technology, or B2B environments is advantageous but not essential What s on Offer Clear progression into sales and commercial roles Opportunity to work in a fast-growing technology environment Exposure to modern tools, including AI-driven business processes A supportive, team-focused culture with strong collaboration Performance-based progression and development opportunities The chance to work with high-quality, long-term client relationships If you're looking to build a career in sales within the technology sector and want a role where you can genuinely grow and develop, this is a great opportunity.to join an industry leader. Apply now!
31/03/2026
Full time
Sales Operations Administrator / Sales Support I'm hiring on behalf of a well established and growing IT managed services and digital transformation provider who are looking to add to their commercial team. With over 20 years in the market, they partner with leading global technology vendors and deliver solutions across sectors such as healthcare, education, and retail. The business has a strong reputation for quality, long-term customer relationships, and a high-performance culture focused on hiring top talent. You ll be joining a collaborative, close-knit team where your work will have real visibility and impact. The Role This is a fantastic opportunity for someone early in their career or looking to transition into a commercial / sales environment within the tech sector. Key responsibilities include: Acting as the first point of contact for customer enquiries (phone, email, online) Preparing and issuing accurate quotes and proposals Maintaining CRM systems and ensuring pipeline accuracy Supporting sales forecasting and reporting Processing orders and coordinating with internal teams (finance, operations, technical) Supporting marketing campaigns, events, and customer communications Producing reports, presentations, and sales performance data Assisting with customer onboarding and post-sale coordination What We re Looking For Experience in sales support, sales administration, or similar (around 1 2+ years) Someone with a genuine passion for building a career in sales Familiarity with CRM systems (e.g. Salesforce, HubSpot, Dynamics or similar) Strong organisational skills and attention to detail Confident communication skills (written and verbal) Ability to manage multiple priorities in a fast-paced environment Good working knowledge of Microsoft Office (Excel, Word, PowerPoint) Experience in IT, technology, or B2B environments is advantageous but not essential What s on Offer Clear progression into sales and commercial roles Opportunity to work in a fast-growing technology environment Exposure to modern tools, including AI-driven business processes A supportive, team-focused culture with strong collaboration Performance-based progression and development opportunities The chance to work with high-quality, long-term client relationships If you're looking to build a career in sales within the technology sector and want a role where you can genuinely grow and develop, this is a great opportunity.to join an industry leader. Apply now!
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
31/03/2026
Full time
A well-established tech-for-good organisation in Glasgow is looking for a SQL Database Administrator to join the IT team. This is a fully onsite position. This is an exciting opportunity to play a key role in managing and optimising the organisation's SQL database environments, ensuring data is secure, reliable and accessible to support business-critical systems and reporting. What You'll Be Doing: You'll be at the heart of the organisation's data infrastructure, acting as the go-to expert for managing and maintaining the company's SQL estate. From monitoring performance and troubleshooting database issues to supporting system integrations and data transfers, you'll take ownership of keeping databases running smoothly and efficiently. You'll collaborate closely with colleagues across the IT function including the BI team, developers and infrastructure specialists, helping to ensure data is accurate, available and performing optimally across the organisation. A big part of the role will involve supporting reporting and analytics initiatives by working with BI analysts and developers to ensure data is structured and accessible for business intelligence tools. You'll also be responsible for implementing and maintaining backup, recovery and disaster recovery strategies, as well as carrying out performance tuning and query optimisation where required. Alongside the hands-on technical work, you'll maintain documentation, ensure data security best practices are followed and contribute to continuous improvements across the organisation's data platforms. This is a varied and technical role where you'll have the opportunity to work across both production and non-production environments while supporting a range of internal stakeholders. You'll ideally have most of the following: You'll be an experienced and detail-oriented database professional who enjoys solving complex problems and ensuring systems operate reliably. You'll be comfortable working in a fast-paced environment, collaborating with both technical and non-technical colleagues while managing multiple priorities. Strong experience administering Microsoft SQL Server environments Experience with performance tuning, query optimisation and database monitoring Experience implementing and maintaining backup, recovery and disaster recovery solutions Experience supporting BI and reporting solutions (e.g. Power BI) Experience with Azure-based database environments Strong troubleshooting, communication and organisational skills Experience working with technologies such as ODBC, OpenQuery, MySQL, MSSQL or Salesforce data would be beneficial but is not essential .
3-month Contract (Possible Extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office Valid SC Clearance Required A major UK public sector organisation is seeking an experienced Principal Salesforce Administrator to lead the operational management, optimisation, and continuous improvement of a complex Salesforce environment. This senior role is responsible for the stability, quality, resilience, and performance of Salesforce services across the organisation. You will shape the administration strategy, guide a team of Salesforce administrators, oversee platform operations, and ensure effective supplier and systems integrator performance. This is a hands-on leadership role within an enterprise-scale Salesforce landscape. Key Responsibilities: Leadership & Strategy Own the Salesforce administration strategy and champion best practices across teams. Lead and develop a team of administrators, setting operational standards and supporting ongoing professional development. Platform Operations Ensure resilience, reliability, and high-quality performance of all Salesforce environments. Provide expert assurance across configurations, integrations, release processes, and automation workflows. Maintain accurate configuration and asset records, ensuring auditability and effective change management. Stakeholder Engagement Act as the authoritative point of contact for senior stakeholders across digital, data, operational and programme teams. Influence decision-making and ensure Salesforce services align with business needs. Continuous Improvement Identify opportunities to optimise platform operations and enhance service delivery. Drive improvements to processes, tooling, and operational models. Supplier & Vendor Oversight Manage systems integrators and external partners, ensuring contractual and service-level compliance. Essential Skills & Experience Deep operational expertise in managing complex Salesforce environments . Demonstrable experience leading Salesforce administration teams . Proven experience managing suppliers, vendors, and technical risk. Strong background in platform operations, configuration management, incident/problem management, and release governance. Salesforce certifications (or ability to obtain within 6 months): Salesforce Certified App Builder Salesforce Certified Advanced Administrator Valid SC clearance is mandatory. Desirable Experience managing offshore systems integrators. Contract Details Day Rate: £700-£800 (Inside IR35) Duration: 3 months initially, with potential extension Location: London, Glasgow, or Cardiff (hybrid working) Security Clearance: Valid SC clearance required
27/03/2026
Contractor
3-month Contract (Possible Extension) £700-£800 per day (Inside IR35) Hybrid - London, Glasgow or Cardiff - 2 days per week in the office Valid SC Clearance Required A major UK public sector organisation is seeking an experienced Principal Salesforce Administrator to lead the operational management, optimisation, and continuous improvement of a complex Salesforce environment. This senior role is responsible for the stability, quality, resilience, and performance of Salesforce services across the organisation. You will shape the administration strategy, guide a team of Salesforce administrators, oversee platform operations, and ensure effective supplier and systems integrator performance. This is a hands-on leadership role within an enterprise-scale Salesforce landscape. Key Responsibilities: Leadership & Strategy Own the Salesforce administration strategy and champion best practices across teams. Lead and develop a team of administrators, setting operational standards and supporting ongoing professional development. Platform Operations Ensure resilience, reliability, and high-quality performance of all Salesforce environments. Provide expert assurance across configurations, integrations, release processes, and automation workflows. Maintain accurate configuration and asset records, ensuring auditability and effective change management. Stakeholder Engagement Act as the authoritative point of contact for senior stakeholders across digital, data, operational and programme teams. Influence decision-making and ensure Salesforce services align with business needs. Continuous Improvement Identify opportunities to optimise platform operations and enhance service delivery. Drive improvements to processes, tooling, and operational models. Supplier & Vendor Oversight Manage systems integrators and external partners, ensuring contractual and service-level compliance. Essential Skills & Experience Deep operational expertise in managing complex Salesforce environments . Demonstrable experience leading Salesforce administration teams . Proven experience managing suppliers, vendors, and technical risk. Strong background in platform operations, configuration management, incident/problem management, and release governance. Salesforce certifications (or ability to obtain within 6 months): Salesforce Certified App Builder Salesforce Certified Advanced Administrator Valid SC clearance is mandatory. Desirable Experience managing offshore systems integrators. Contract Details Day Rate: £700-£800 (Inside IR35) Duration: 3 months initially, with potential extension Location: London, Glasgow, or Cardiff (hybrid working) Security Clearance: Valid SC clearance required
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems? Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB/Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/10/2025
Full time
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems? Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB/Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities * Provide maintenance and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for Salesforce Service Cloud Org. * Identify and highlight key areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of Salesforce Service Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/10/2025
Full time
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities * Provide maintenance and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for Salesforce Service Cloud Org. * Identify and highlight key areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of Salesforce Service Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems?Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB / Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/10/2025
Full time
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems?Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB / Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Salesforce Administrator Salary: £60,000-£65,000 per annum Contract Type: Permanent Hybrid Working: (3 days in office, 2 days WFH) Expert Salesforce Administrator required - exciting opportunity to own and develop the long-term strategy for our client's use of Salesforce enabling optimisation and ensuring seamless integration with other platforms. Our client, a highly respected, membership association is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system. You will play a key strategic role in building the long-term roadmap for Salesforce development, proactively identifying opportunities for system enhancements, and leading the implementation of strategic developments. Key Responsibilities Manage the smooth and effective running of the Salesforce system offering advice and hands-on support to end users and helping them to get the most from the system. Manage and own the support case queue, resolving cases where possible, escalating the most complex cases to external support. Gain a deep understanding of their complex custom setup, objects, and integrations (e.g., Eventbrite, Asperato, SurveyMonkey, PowerBi) and collaborate with users and external support to optimise, resolve bugs, and deliver new integrations. Deliver process and workflow changes as needed for business requirements and facilitate the smooth implementation of new Salesforce features from product changes. Take responsibility for system security, user access policies, and audit trails in partnership with third-party vendor. Lead on evaluation of new Salesforce products, features, or AppExchange solutions, preparing cost-benefit analyses and business cases. Establish and enforce best practices in data architecture, naming conventions, and documentation. Profile Required: Certified Salesforce Administrator with extensive hands-on experience Ideally educated to degree level or equivalent Extensive knowledge of Salesforce. Understanding of process automation tools, such as Process Builder and Flows. Good knowledge of Salesforce reporting. Knowledge of GDPR/Data Protection Act 2018. Experience of writing or maintaining user documentation. Demonstrable experience in driving system improvements and strategic developments. Experience of working with senior stakeholders to align Salesforce functionality with organisational strategy. Experience in managing external vendor / suppliers or consultants, including performance management. Additional Info: Fantastic opportunity to lead Salesforce strategy and development for a leading membership association. High-impact role where your expertise will directly influence business performance and support the organisation's mission Leadership role as the sole expert in Salesforce within the organisation Fantastic benefits L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
01/10/2025
Full time
Senior Salesforce Administrator Salary: £60,000-£65,000 per annum Contract Type: Permanent Hybrid Working: (3 days in office, 2 days WFH) Expert Salesforce Administrator required - exciting opportunity to own and develop the long-term strategy for our client's use of Salesforce enabling optimisation and ensuring seamless integration with other platforms. Our client, a highly respected, membership association is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system. You will play a key strategic role in building the long-term roadmap for Salesforce development, proactively identifying opportunities for system enhancements, and leading the implementation of strategic developments. Key Responsibilities Manage the smooth and effective running of the Salesforce system offering advice and hands-on support to end users and helping them to get the most from the system. Manage and own the support case queue, resolving cases where possible, escalating the most complex cases to external support. Gain a deep understanding of their complex custom setup, objects, and integrations (e.g., Eventbrite, Asperato, SurveyMonkey, PowerBi) and collaborate with users and external support to optimise, resolve bugs, and deliver new integrations. Deliver process and workflow changes as needed for business requirements and facilitate the smooth implementation of new Salesforce features from product changes. Take responsibility for system security, user access policies, and audit trails in partnership with third-party vendor. Lead on evaluation of new Salesforce products, features, or AppExchange solutions, preparing cost-benefit analyses and business cases. Establish and enforce best practices in data architecture, naming conventions, and documentation. Profile Required: Certified Salesforce Administrator with extensive hands-on experience Ideally educated to degree level or equivalent Extensive knowledge of Salesforce. Understanding of process automation tools, such as Process Builder and Flows. Good knowledge of Salesforce reporting. Knowledge of GDPR/Data Protection Act 2018. Experience of writing or maintaining user documentation. Demonstrable experience in driving system improvements and strategic developments. Experience of working with senior stakeholders to align Salesforce functionality with organisational strategy. Experience in managing external vendor / suppliers or consultants, including performance management. Additional Info: Fantastic opportunity to lead Salesforce strategy and development for a leading membership association. High-impact role where your expertise will directly influence business performance and support the organisation's mission Leadership role as the sole expert in Salesforce within the organisation Fantastic benefits L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
01/10/2025
Full time
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
Senior Salesforce Support Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on your face then we would love to find out more about you. Here s why you ll love this role - Be the go to expert for all Salesforce-related queries across the business. - Troubleshoot and resolve complex challenges across Salesforce and integrated platforms. - Identify recurring issues or opportunities for improvement and partner with the IT Manager to deliver smart, lasting solutions. - Work closely with trusted third party vendors to resolve high-priority tickets and incidents. Here s why you ll be great in this role You re not just technically skilled you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms such as MuleSoft and MySQL. - A current Salesforce Administrator certification. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and Christmas parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: Unfortunately, we can t offer visa sponsorship.
01/09/2025
Full time
Senior Salesforce Support Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So, we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for a Senior Salesforce Support Analyst to be the subject matter expert for Salesforce support within the business. Could that be you? If guiding salesforce best practice gets you out of bed in the morning, and supporting teams puts a smile on your face then we would love to find out more about you. Here s why you ll love this role - Be the go to expert for all Salesforce-related queries across the business. - Troubleshoot and resolve complex challenges across Salesforce and integrated platforms. - Identify recurring issues or opportunities for improvement and partner with the IT Manager to deliver smart, lasting solutions. - Work closely with trusted third party vendors to resolve high-priority tickets and incidents. Here s why you ll be great in this role You re not just technically skilled you know how to make technology work for people. You bring: - Proven hands on experience supporting Salesforce as an administrator, analyst, or support engineer. - Clear, confident communication skills you can explain technical concepts in plain, accessible language. - Familiarity with Salesforce Communications Cloud and Certinia. - Experience working with integrated platforms such as MuleSoft and MySQL. - A current Salesforce Administrator certification. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and Christmas parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: Unfortunately, we can t offer visa sponsorship.
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work. The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. Key Responsibilities Oversee Salesforce System: maintenance, administration, prioritisation and training Maintenance, user management, support and development Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. Maintain comprehensive documentation of Salesforce configurations and process. Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools. Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users Manage onboarding and offboarding users both with Salesforce and Microsoft platforms. Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets. Form Assembly Management Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed. Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes. Dashboard and Reporting Management Support us to produce effective and easy to understand reports from the system: Opportunities - pipeline and income reports Grants - tracker and applications analysis, Impact dashboards and project reports Best Practice Metrics support and create best practice reports Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. Overseeing our IT systems with the support of outsourced consultants As well as the Salesforce administration, the candidate we re looking for will also be able to: Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers processes on the MS 365 environment Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists. Support the Data Protection Officer in data protection matters. The successful candidate for this role will need to demonstrate: Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. Proficiency in Salesforce Lightning Experience. Solid understanding of Salesforce security models, including roles, profiles, and permission sets. Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. Understanding of a Microsoft 365 environment Excellent problem-solving skills with the ability to troubleshoot and resolve system issues Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, they ll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Hours: Full time (flexible hours negotiable). Start date: As soon as possible Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). Line manager: Finance Director Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as: Flexible working as standard (hours and location) Unlimited holiday allowance Private medical insurance Salary sacrifice pension scheme CPD opportunities Possible travel in the UK and internationally Saving the world! To apply send your CV and a short cover letter by September 11 th
28/08/2025
Full time
Conservation Collective (CC) funds solutions to protect the environment, restore nature, and safeguard against climate change. The CC UK charity incubates, launches, and supports locally focused foundations, which open new funding channels to support the most impactful environmental grassroots projects. Our network comprises 20 members based all over the world and is growing. We manage and monitor our donor relations, grant giving governance, contacts, and event activities, via a bespoke and customised salesforce system. This was launched in early 2022 and has been developed and configured to meet our growing needs since then. As the demand for our model increases around the world, we need a highly capable Salesforce Administrator to support us to ensure our system is well managed, users are trained, and we can create accurate reports for our donors and other audiences. We re looking for someone who can not only ensure that the existing system works well, is well managed and who can help us generate high-quality reports from the system to help us to raise more funding to support grassroots conservation work. The role will report to the Finance Director and will work closely with the rest of the team in the UK and around the world, it is a critical role that is central to the success of our global network, and there is lots of scope for an ambitious candidate to grow in responsibility with it. Key Responsibilities Oversee Salesforce System: maintenance, administration, prioritisation and training Maintenance, user management, support and development Administer and maintain the Salesforce platform, managing user access, profiles, roles, and security settings. Monitor system performance, troubleshoot issues, and resolve any operational or functional problem. Maintain reliable records in all objects on Salesforce by eliminating duplicates monthly, processing user deletion requests and updating records for lists with up-to-date information on key stakeholders (e.g. trustees, contractors etc). Ensure automatic back-ups are working and up to date and an understanding of how to restore back-ups if needed, protecting our organisational data. Maintain comprehensive documentation of Salesforce configurations and process. Managing Data Import Templates to upload ad-hoc batch data into Opportunities, using Data Loader or any other data import and data quality tools. Oversee data governance log: maintaining log of changes to review with the team, discussing effect on budget and system usage to feed into prioritisation of new features and functionality, support the communication of any platform changes to end users Manage onboarding and offboarding users both with Salesforce and Microsoft platforms. Oversee smooth onboarding and training process for new members and refresher training where appropriate to ensure effective adoption and system use. Respond to individual questions from users via tickets, on Slack and share tips and tricks regularly via Slack Channel updates to review any Salesforce learnings, any features from latest Salesforce release, any security updates, any best practices. Work with our external Salesforce consultants on any requests of flow maintenance or improvements and monitoring effective use of credits and budgets. Form Assembly Management Manage the integration of Form Assembly with Salesforce ensuring all connectors work well and troubleshoot and update connections where needed. Support users with the building/maintenance of individual Grant Application forms, updating when needed (ad hoc) and embedding them in their websites. Future scope any gaps in the Grant Application process, improve data management using validation, document and improve on existing processes. Dashboard and Reporting Management Support us to produce effective and easy to understand reports from the system: Opportunities - pipeline and income reports Grants - tracker and applications analysis, Impact dashboards and project reports Best Practice Metrics support and create best practice reports Provide quarterly analysis of user activity in the system, identifying and addressing trends or issues that arise from this Support the senior management team to prepare quarterly data and reports for trustee meeting and annual reports. Overseeing our IT systems with the support of outsourced consultants As well as the Salesforce administration, the candidate we re looking for will also be able to: Be a key point of contact with our outsourced IT company, overseeing the creation of new users and managing the leavers processes on the MS 365 environment Support CC team to maintain and ensure Sharepoint intranet is working smoothly and is up to date, user management of licenses and active users, their security settings, distribution lists. Support the Data Protection Officer in data protection matters. The successful candidate for this role will need to demonstrate: Proven experience as a Salesforce Administrator, who holds Salesforce Administrator certification. Proficiency in Salesforce Lightning Experience. Solid understanding of Salesforce security models, including roles, profiles, and permission sets. Clear communication skills, both verbal and written. This is vital in supporting colleagues with less technical experience. Understanding of a Microsoft 365 environment Excellent problem-solving skills with the ability to troubleshoot and resolve system issues Self-motivation, detail-orientation and the ability to manage multiple priorities in a fast-paced environment and escalate where needed. Ability to work independently/remotely. Experience in not-for-profit sector Ideally, they ll also be: Passionate about nature and the environment. Comfortable with using Slack and Canva environments. Being able to speak other languages, Spanish, Greek or Italian would be a bonus! Hours: Full time (flexible hours negotiable). Start date: As soon as possible Location: Remote, will need to be able to travel to London for attend meetings (average 4 per year). Line manager: Finance Director Working closely with: Executive Director, Network Director, Development Officer, Programme Manager, Development Officer, Network Coordinator Benefits: being part of a dynamic, creative, and growing team working to amplify the impact of local grassroots environmental work, as well as: Flexible working as standard (hours and location) Unlimited holiday allowance Private medical insurance Salary sacrifice pension scheme CPD opportunities Possible travel in the UK and internationally Saving the world! To apply send your CV and a short cover letter by September 11 th
Salesforce Administrator Hybrid - Leeds Office (3 days in office, 2 days remote) £35,000 - £42,000 per annum , dependent on experience 25 Days Annual Leave + Bank Holidays + Christmas Closure Company Benefits - Sage Benefits, WPA Healthcare (Year 2) Supportive Working Culture and Additional Perks THE ROLE Are you an experienced Salesforce Administrator looking to take the next step in your career? We are searching for someone who will be at the heart of our client's CRM operations, ensuring platform stability, user accessibility and process efficiency. Reporting to the CRM Manager, you will be the go-to expert for all things Salesforce. Collaborating with sales, marketing and service teams, you will be responsible for optimising workflows, maintaining data quality and supporting internal user needs. Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK , residing within a commutable distance of Leeds. Please note that our client cannot offer visa sponsorship . Key responsibilities will include: Manage day-to-day administration including roles, profiles, user access and data permissions. Create and maintain reports, dashboards and custom workflows to improve business insights. Responding to and addressing internal tickets, escalating where necessary. Lead mini projects, such as introducing new automations. Assist in reconfiguring the platform as part of a company-wide system overhaul. Handle data imports, de-duplication and GDPR compliance. Liaise with internal stakeholders to ensure Salesforce is delivering value to the wider team. SKILLS & EXPERIENCE 2+ years' experience in a Salesforce Administrator role. Ability to work in an agile environment and utilise tools such as Jira, Confulence, Metro Retro. Strong grasp of Salesforce's core features; objects, fields, record types, page layouts, validation rules, workflow rules, and process builder. Proficiency in User Management and Data Management within Salesforce. Data import/export, cleaning, validation, and security best practices. Creation and management of user profiles, roles, permissions, and sharing settings. Expertise in reporting, dashboards, and process automation to ensure valuable insights and efficient workflows. Desirable Skills: Knowledge of basic HTML, CSS and VisualForce. Understanding of Apex programming for customer triggers, clauses, and complex customisations. Understand of Lightning alongside Classic versions of Salesforce platform. Experience with Salesforce Integration via APIs and Data Migration tools. Understanding of Salesforce security practices and compliance standards. Desirable Certifications: Salesforce Administrator Salesforce Administrator Advanced Admin Salesforce Platform App Builder Salesforce Platform Developer I Our client has recently undergone acquisition and following significant investment and new product launches, is in an exciting phase of growth. If you're a Salesforce expert who thrives in a collaborative environment and want to make a lasting impact on internal CRM operations, please apply today. If you would like to discuss the opportunity further, please contact Matt Pallister on (phone number removed) (url removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
26/08/2025
Full time
Salesforce Administrator Hybrid - Leeds Office (3 days in office, 2 days remote) £35,000 - £42,000 per annum , dependent on experience 25 Days Annual Leave + Bank Holidays + Christmas Closure Company Benefits - Sage Benefits, WPA Healthcare (Year 2) Supportive Working Culture and Additional Perks THE ROLE Are you an experienced Salesforce Administrator looking to take the next step in your career? We are searching for someone who will be at the heart of our client's CRM operations, ensuring platform stability, user accessibility and process efficiency. Reporting to the CRM Manager, you will be the go-to expert for all things Salesforce. Collaborating with sales, marketing and service teams, you will be responsible for optimising workflows, maintaining data quality and supporting internal user needs. Due to the nature of our roles, candidates must have a permanent and unrestricted Right to Work in the UK , residing within a commutable distance of Leeds. Please note that our client cannot offer visa sponsorship . Key responsibilities will include: Manage day-to-day administration including roles, profiles, user access and data permissions. Create and maintain reports, dashboards and custom workflows to improve business insights. Responding to and addressing internal tickets, escalating where necessary. Lead mini projects, such as introducing new automations. Assist in reconfiguring the platform as part of a company-wide system overhaul. Handle data imports, de-duplication and GDPR compliance. Liaise with internal stakeholders to ensure Salesforce is delivering value to the wider team. SKILLS & EXPERIENCE 2+ years' experience in a Salesforce Administrator role. Ability to work in an agile environment and utilise tools such as Jira, Confulence, Metro Retro. Strong grasp of Salesforce's core features; objects, fields, record types, page layouts, validation rules, workflow rules, and process builder. Proficiency in User Management and Data Management within Salesforce. Data import/export, cleaning, validation, and security best practices. Creation and management of user profiles, roles, permissions, and sharing settings. Expertise in reporting, dashboards, and process automation to ensure valuable insights and efficient workflows. Desirable Skills: Knowledge of basic HTML, CSS and VisualForce. Understanding of Apex programming for customer triggers, clauses, and complex customisations. Understand of Lightning alongside Classic versions of Salesforce platform. Experience with Salesforce Integration via APIs and Data Migration tools. Understanding of Salesforce security practices and compliance standards. Desirable Certifications: Salesforce Administrator Salesforce Administrator Advanced Admin Salesforce Platform App Builder Salesforce Platform Developer I Our client has recently undergone acquisition and following significant investment and new product launches, is in an exciting phase of growth. If you're a Salesforce expert who thrives in a collaborative environment and want to make a lasting impact on internal CRM operations, please apply today. If you would like to discuss the opportunity further, please contact Matt Pallister on (phone number removed) (url removed). Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.
ERP Database Administrator DBA Abingdon Hybrid £50,000pa plus benefits: Our client has been at the forefront of technical innovation for over 50 years and are one of the world s most innovative manufacturers. Due to growth, they are looking to recruit an ERP Database Administrator who will manage and maintain the ERP databases using Microsoft SQL Server, ensuring system availability, performance, backups, and security. On a daily basis the ERP Database Administrator will support and troubleshoot integrated modules in the ERP system, modules including Doc-Trak, Shop-Trak, Bartender, and Salesforce. Maintain ETL processes and scheduled data exchanges between the ERP and integrated systems via APIs, SQL jobs, or middleware tools. You will manage users access, role permissions, and audit controls across ERP and integrated systems. The successful ERP Database Administrator will need the following qualification, experience and skills: 3+ years of experience as a DBA or ERP Systems Administrator. Strong proficiency in Microsoft SQL Server (2016 or newer) and T-SQL scripting. Experience supporting Doc-Trak, Shop-Trak, and Bartender in a manufacturing environment. Experience with Mongoose customization framework and REST/SOAP APIs Demonstrated experience managing or supporting Salesforce CRM data integration. Ability to build and troubleshoot SQL-based and API-based data flows. Familiarity with manufacturing business processes, ERP-CRM order lifecycle, and reporting needs Our client is offering a hybrid working arrangement with 3 days in their offices and 2 days from home. There is flexible start and finish times so you can plan your day around your preferred hours. This company offers amazing benefits, a competitive starting salary, structured career development opportunities, and a good work-life balance, our client offers 25 days annual leave, half-days on Fridays, private healthcare, a share incentive plan, a defined contribution Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements. For more information on the client, their products, tech stack, career development, benefits etc, please send MARS a copy of your CV or drop Lee Cherrill a linkedin connection request or contact him through the MARS Recruitment website. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
26/08/2025
Full time
ERP Database Administrator DBA Abingdon Hybrid £50,000pa plus benefits: Our client has been at the forefront of technical innovation for over 50 years and are one of the world s most innovative manufacturers. Due to growth, they are looking to recruit an ERP Database Administrator who will manage and maintain the ERP databases using Microsoft SQL Server, ensuring system availability, performance, backups, and security. On a daily basis the ERP Database Administrator will support and troubleshoot integrated modules in the ERP system, modules including Doc-Trak, Shop-Trak, Bartender, and Salesforce. Maintain ETL processes and scheduled data exchanges between the ERP and integrated systems via APIs, SQL jobs, or middleware tools. You will manage users access, role permissions, and audit controls across ERP and integrated systems. The successful ERP Database Administrator will need the following qualification, experience and skills: 3+ years of experience as a DBA or ERP Systems Administrator. Strong proficiency in Microsoft SQL Server (2016 or newer) and T-SQL scripting. Experience supporting Doc-Trak, Shop-Trak, and Bartender in a manufacturing environment. Experience with Mongoose customization framework and REST/SOAP APIs Demonstrated experience managing or supporting Salesforce CRM data integration. Ability to build and troubleshoot SQL-based and API-based data flows. Familiarity with manufacturing business processes, ERP-CRM order lifecycle, and reporting needs Our client is offering a hybrid working arrangement with 3 days in their offices and 2 days from home. There is flexible start and finish times so you can plan your day around your preferred hours. This company offers amazing benefits, a competitive starting salary, structured career development opportunities, and a good work-life balance, our client offers 25 days annual leave, half-days on Fridays, private healthcare, a share incentive plan, a defined contribution Personal Pension Plan, and a flexible benefits package that you can tailor to your own requirements. For more information on the client, their products, tech stack, career development, benefits etc, please send MARS a copy of your CV or drop Lee Cherrill a linkedin connection request or contact him through the MARS Recruitment website. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Your new company
Hays Technology are currently recruiting for an ICT Systems Administrator/Applications Support Analyst on a 12 months FTC basis. The post will work in a busy Systems Team to support, maintain, and administer core business applications. This role requires a self-motivated individual with technical skills to ensure the smooth running of the organisation's business applications, focusing on data integrity, system availability, and incident/problem resolution. The ideal candidate will have system administration experience and the ability to engage with both technical and non-technical audiences effectively.
Your new role
You will undertake system administration of the large organisations ICT Systems, perform system updates and patching activities, and provide second/third line support for a wide range of business applications. Your responsibilities will include developing, testing, supporting, and monitoring system interfaces and integrations, providing management information and statistical data, and setting up and training staff in the use of computer systems. Additionally, you will ensure the accuracy of the data and standards are adhered to and undertake development work for Salesforce CRM and associated technology.
What you'll need to succeed
A general understanding of public sector ICT Systems and applications is essential.
Relevant experience in updating and managing a CRM system.
Broad experience and basic understanding of IT, including applications, databases, hosting, and networks.
Awareness of cyber and data security principles and their application in CBC business applications.
Experience in developing/coding/scripting for system administration and data maintenance tasks.
Data management best practices and tools/techniques to enhance and maintain data quality and completeness in applications.
Relevant experience liaising with internal departments and external partners.
Experience working in a public sector environment would be highly advantageous.
Experience of Salesforce or other CRM systems would be beneficial.
What you'll get in return
This exciting position is paying between £34,000 and £37,000 negotiable on experience and offers an excellent work-life balance including: generous annual leave, hybrid working, a public sector employer contribution pension scheme, flexibility, training, and development opportunities.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
01/06/2025
Your new company
Hays Technology are currently recruiting for an ICT Systems Administrator/Applications Support Analyst on a 12 months FTC basis. The post will work in a busy Systems Team to support, maintain, and administer core business applications. This role requires a self-motivated individual with technical skills to ensure the smooth running of the organisation's business applications, focusing on data integrity, system availability, and incident/problem resolution. The ideal candidate will have system administration experience and the ability to engage with both technical and non-technical audiences effectively.
Your new role
You will undertake system administration of the large organisations ICT Systems, perform system updates and patching activities, and provide second/third line support for a wide range of business applications. Your responsibilities will include developing, testing, supporting, and monitoring system interfaces and integrations, providing management information and statistical data, and setting up and training staff in the use of computer systems. Additionally, you will ensure the accuracy of the data and standards are adhered to and undertake development work for Salesforce CRM and associated technology.
What you'll need to succeed
A general understanding of public sector ICT Systems and applications is essential.
Relevant experience in updating and managing a CRM system.
Broad experience and basic understanding of IT, including applications, databases, hosting, and networks.
Awareness of cyber and data security principles and their application in CBC business applications.
Experience in developing/coding/scripting for system administration and data maintenance tasks.
Data management best practices and tools/techniques to enhance and maintain data quality and completeness in applications.
Relevant experience liaising with internal departments and external partners.
Experience working in a public sector environment would be highly advantageous.
Experience of Salesforce or other CRM systems would be beneficial.
What you'll get in return
This exciting position is paying between £34,000 and £37,000 negotiable on experience and offers an excellent work-life balance including: generous annual leave, hybrid working, a public sector employer contribution pension scheme, flexibility, training, and development opportunities.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Project Co-Ordinator & Systems Administrator
Location: Bond Street.
Job Type: Full Time
Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products.
As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements.
Key Responsibilities:
Coordinate and monitor project progress and highlight issues that arise
Work with the Project Manager to eliminate blockers
Assist the Project Manager in assigning team tasks and schedule management
Administrative support for Group Director of Data & Technology
Help maintain project documentation, plans, and reports
Manage team expenses and upload invoices
Diary and time management across all team members
Prepare and distribute agenda and presentations for meetings and events.
Meeting minutes and note taking for internal and external stakeholders
Take note of any action points relevant to the team and ensure they have been completed
Oversee and first responder for the support management system used both internally and for 3rd party clients
Liaise with the other teams across the business
Liaise and communicate with stakeholders and third parties clearly, concisely and professionally
Oversee Company Intranet administration- SharePoint
Support the team with troubleshooting technical system issues
Maintain training documentation for system use.
Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc
Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary
Solve common user errors
Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft)
Understand pain points from clients, looking at ways of improving and implementing.
Essential Skills & Qualifications:
Self-motivated, enthusiastic and disciplined with ability to set and meet goals.
Ability to challenge and be challenged.
High level of attention to detail.
Experience in working in an environment that is dynamic and fast paced.
Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management.
Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills.
Proficient in Microsoft Excel, PowerPoint
A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole
Proven work experience as a Project Coordinator or similar role
Experience in system support, monitoring & troubleshooting
Strong client-facing and teamwork skills
Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues.
The ability to think outside of the immediate task and constantly look at ways of improving processes
Desirable:
Experience in working Agile.
Experience with enterprise CRM solutions like Salesforce/HubSpot or similar
Experience with business intelligence and reporting tools like Tableau, PowerBI or similar
Experience with property management software MRI Qube, Yardi or similar
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
01/06/2025
Job Title: Project Co-Ordinator & Systems Administrator
Location: Bond Street.
Job Type: Full Time
Job Description: We are looking for a Project Coordinator & Systems Administrator to join our Data and Technology team, which is responsible for developing, maintaining, and improving our data infrastructure, platforms, and products.
As a Project Coordinator & Systems Administrator you will be responsible for supporting the team, coordinating requirements from stakeholders, and implementing system workflows. A highly proficient Project Co-Ordinator & Systems Administrator will come into the team at a time of exciting change, with the chance to really impact the future of our business through owning delivery and co-ordination of projects, resource management and stakeholder management. The individual will be involved with reviewing and documenting business requirements, building solutions and implementation, as well as co-ordinating resources for on-going client support, training and improvements.
Key Responsibilities:
Coordinate and monitor project progress and highlight issues that arise
Work with the Project Manager to eliminate blockers
Assist the Project Manager in assigning team tasks and schedule management
Administrative support for Group Director of Data & Technology
Help maintain project documentation, plans, and reports
Manage team expenses and upload invoices
Diary and time management across all team members
Prepare and distribute agenda and presentations for meetings and events.
Meeting minutes and note taking for internal and external stakeholders
Take note of any action points relevant to the team and ensure they have been completed
Oversee and first responder for the support management system used both internally and for 3rd party clients
Liaise with the other teams across the business
Liaise and communicate with stakeholders and third parties clearly, concisely and professionally
Oversee Company Intranet administration- SharePoint
Support the team with troubleshooting technical system issues
Maintain training documentation for system use.
Document and user system configurations, policies, and procedures i.e. Staff onboarding and offboarding, uploading documents on intranet etc
Identify that all the necessary information is in the support tickets before escalating issues and request further information if necessary
Solve common user errors
Establish a core understanding of internal systems & processes (including HubSpot, Airtable, Microsoft)
Understand pain points from clients, looking at ways of improving and implementing.
Essential Skills & Qualifications:
Self-motivated, enthusiastic and disciplined with ability to set and meet goals.
Ability to challenge and be challenged.
High level of attention to detail.
Experience in working in an environment that is dynamic and fast paced.
Can demonstrate the ability to build excellent relationships with all areas of the business, including senior management.
Good organisational skills, able to work to deadlines, including multitasking, time-management and being efficient
Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents and good presentation skills.
Proficient in Microsoft Excel, PowerPoint
A keen desire to provide innovative solutions and enjoys empowering the organisation as a whole
Proven work experience as a Project Coordinator or similar role
Experience in system support, monitoring & troubleshooting
Strong client-facing and teamwork skills
Strong understanding of IT systems and the ability to troubleshoot and resolve common technical issues.
The ability to think outside of the immediate task and constantly look at ways of improving processes
Desirable:
Experience in working Agile.
Experience with enterprise CRM solutions like Salesforce/HubSpot or similar
Experience with business intelligence and reporting tools like Tableau, PowerBI or similar
Experience with property management software MRI Qube, Yardi or similar
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website: http://www.annafreud.org/about/ .
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Salesforce Admin will be key for the successful operation of Anna Freud’s Salesforce environment which is at the heart of the current digital transformation. We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. Working within the IT Department this role is essential to ensure that Salesforce operates effectively for internal and external stakeholders.
The Salesforce Administrator is expected to administer the system, aid in designing solutions, and assist in supporting the developments already in place.
The post-holder will work within the IT department in Central Support Team but they will also be working with teams across the organisation as the first line of support for any issues.
The successful candidate will join a small and supportive team of 7 people within a fast paced and busy environment as there is a lot to do, with a mixture of team working but also having the initiative to problem solve independently.
Please email recruitment@annafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications
Midday (12pm), Wednesday 23 October 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 13 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 20 November 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
14/10/2024
Full time
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website: http://www.annafreud.org/about/ .
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Salesforce Admin will be key for the successful operation of Anna Freud’s Salesforce environment which is at the heart of the current digital transformation. We have developed a bespoke salesforce product that truly benefits the user, in a mental health environment. Working within the IT Department this role is essential to ensure that Salesforce operates effectively for internal and external stakeholders.
The Salesforce Administrator is expected to administer the system, aid in designing solutions, and assist in supporting the developments already in place.
The post-holder will work within the IT department in Central Support Team but they will also be working with teams across the organisation as the first line of support for any issues.
The successful candidate will join a small and supportive team of 7 people within a fast paced and busy environment as there is a lot to do, with a mixture of team working but also having the initiative to problem solve independently.
Please email recruitment@annafreud.org with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications
Midday (12pm), Wednesday 23 October 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 13 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Wednesday 20 November 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
