We’re looking for a Data Engineer to work across the Involved Group, the collective behind globally renowned dance and electronic music labels including Anjunabeats and Anjunadeep, spanning label services and distribution, music publishing, events promotion and artist management.
This is a key role within our Technology Department, responsible for developing and managing data pipelines, automating data collection processes, and creating analytics dashboards to provide actionable insights across the company, directly impacting strategy.
This role involves working closely with a variety of departments to understand their data needs, developing solutions that streamline data analysis and reporting processes. Reporting to the Head of Technology, our Data Engineer ensures that data analytics initiatives are strategically aligned, efficiently executed, and contribute to the company's overall objectives.
Location: Bermondsey, London
Working pattern: Part-time (3 days/week) – either in-person at our lively Bermondsey office, hybrid, or home-working.
____________________________
Who we are:
Based in Bermondsey, the Involved group of companies includes:
Involved Productions, home of globally renowned independent dance and electronic music labels Anjunabeats, Anjunadeep and Anjunachill, as well as our label and distribution services.
Involved Live, the touring and events company responsible for a portfolio of international events, festivals, and all-night-long showcases, creating unforgettable experiences for fans globally.
Involved Publishing, a progressive independent music publisher, representing cutting-edge producers, writers and artists from around the world.
Involved Management is a boutique artist management company that is responsible for steering the careers of Above & Beyond, Lane 8, Le Youth and Dusky.
We offer careers, not just jobs, and our team embrace the entrepreneurial spirit, independent mindset and respectful culture we have created, building community and connection through music.
____________________________
Our Data Engineer is responsible for:
Analytics Dashboard Creation: Developing and optimising Tableau dashboards that provide clear, actionable insights to various teams, including Streaming & Promotions, Label Directors, and Publishing.
Data Pipeline Development: Designing, building, and maintaining efficient and scalable data pipelines to automate the collection, transformation, and delivery of data to and from various sources, including DSPs, FUGA Analytics, Google Analytics, Chartmetric, Curve, etc.
Database Management: Developing and maintaining the company’s database structure, ensuring data accuracy, security, and accessibility for analytics purposes.
Teaching: Providing support and training to ensure teams are making effective use of analytics tools and dashboards.
Tailoring : Collaborating with different departments to understand their data needs, and working creatively to provide tailored analytics solutions.
Building: Supporting the Head of Technology in building and maintaining cross-platform automations.
Innovation and Research: Staying up to date with the latest trends and technologies in data engineering and analytics, exploring new tools and methodologies that can enhance our data capabilities.
This list is not exhaustive – we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.
____________________________
About you:
The ideal candidate for this role will likely have:
a solid foundation in Python and JavaScript, ideally with proficiency in other programming languages.
experience designing and implementing ETL pipelines, specifically using Apache Airflow (Astronomer).
hands-on experience with ETL frameworks, particularly dbt (data build tool).
SQL and various database management system skills.
a good understanding of different database types, designs, and data modelling systems.
experience with cloud platforms like AWS and GCP, including services such as BigQuery, RDS, and Athena.
familiarity with Tableau and project management tools like monday.com and Notion.
knowledge of APIs from music Digital Service Providers (e.g., Spotify, Apple Music).
previous experience at a record label, music distributor, or music publisher.
an understanding of the music industry
excellent analytical, problem-solving, and communication skills.
a proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
strong accuracy and attention to detail.
good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
the ability to prioritise and manage their time independently.
____________________________
What we offer:
A competitive salary (£50-60k pro rata)
Participation in our Profit Share Scheme
20 days annual leave
A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava
A collection of enhanced family policies to support your family life
The opportunity to attend a variety of live events
Cycle to work scheme
Season ticket loans
A lively, collaborative office environment, and a flexible hybrid working policy
Paid time off to volunteer with our local charitable initiatives
Applications
Closing date for applications is 21 November 2025, although we may close applications earlier.
If you need more information before applying, email us at people@anjunabeats.com.
We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.
28/10/2025
Part time
We’re looking for a Data Engineer to work across the Involved Group, the collective behind globally renowned dance and electronic music labels including Anjunabeats and Anjunadeep, spanning label services and distribution, music publishing, events promotion and artist management.
This is a key role within our Technology Department, responsible for developing and managing data pipelines, automating data collection processes, and creating analytics dashboards to provide actionable insights across the company, directly impacting strategy.
This role involves working closely with a variety of departments to understand their data needs, developing solutions that streamline data analysis and reporting processes. Reporting to the Head of Technology, our Data Engineer ensures that data analytics initiatives are strategically aligned, efficiently executed, and contribute to the company's overall objectives.
Location: Bermondsey, London
Working pattern: Part-time (3 days/week) – either in-person at our lively Bermondsey office, hybrid, or home-working.
____________________________
Who we are:
Based in Bermondsey, the Involved group of companies includes:
Involved Productions, home of globally renowned independent dance and electronic music labels Anjunabeats, Anjunadeep and Anjunachill, as well as our label and distribution services.
Involved Live, the touring and events company responsible for a portfolio of international events, festivals, and all-night-long showcases, creating unforgettable experiences for fans globally.
Involved Publishing, a progressive independent music publisher, representing cutting-edge producers, writers and artists from around the world.
Involved Management is a boutique artist management company that is responsible for steering the careers of Above & Beyond, Lane 8, Le Youth and Dusky.
We offer careers, not just jobs, and our team embrace the entrepreneurial spirit, independent mindset and respectful culture we have created, building community and connection through music.
____________________________
Our Data Engineer is responsible for:
Analytics Dashboard Creation: Developing and optimising Tableau dashboards that provide clear, actionable insights to various teams, including Streaming & Promotions, Label Directors, and Publishing.
Data Pipeline Development: Designing, building, and maintaining efficient and scalable data pipelines to automate the collection, transformation, and delivery of data to and from various sources, including DSPs, FUGA Analytics, Google Analytics, Chartmetric, Curve, etc.
Database Management: Developing and maintaining the company’s database structure, ensuring data accuracy, security, and accessibility for analytics purposes.
Teaching: Providing support and training to ensure teams are making effective use of analytics tools and dashboards.
Tailoring : Collaborating with different departments to understand their data needs, and working creatively to provide tailored analytics solutions.
Building: Supporting the Head of Technology in building and maintaining cross-platform automations.
Innovation and Research: Staying up to date with the latest trends and technologies in data engineering and analytics, exploring new tools and methodologies that can enhance our data capabilities.
This list is not exhaustive – we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.
____________________________
About you:
The ideal candidate for this role will likely have:
a solid foundation in Python and JavaScript, ideally with proficiency in other programming languages.
experience designing and implementing ETL pipelines, specifically using Apache Airflow (Astronomer).
hands-on experience with ETL frameworks, particularly dbt (data build tool).
SQL and various database management system skills.
a good understanding of different database types, designs, and data modelling systems.
experience with cloud platforms like AWS and GCP, including services such as BigQuery, RDS, and Athena.
familiarity with Tableau and project management tools like monday.com and Notion.
knowledge of APIs from music Digital Service Providers (e.g., Spotify, Apple Music).
previous experience at a record label, music distributor, or music publisher.
an understanding of the music industry
excellent analytical, problem-solving, and communication skills.
a proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
strong accuracy and attention to detail.
good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
the ability to prioritise and manage their time independently.
____________________________
What we offer:
A competitive salary (£50-60k pro rata)
Participation in our Profit Share Scheme
20 days annual leave
A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava
A collection of enhanced family policies to support your family life
The opportunity to attend a variety of live events
Cycle to work scheme
Season ticket loans
A lively, collaborative office environment, and a flexible hybrid working policy
Paid time off to volunteer with our local charitable initiatives
Applications
Closing date for applications is 21 November 2025, although we may close applications earlier.
If you need more information before applying, email us at people@anjunabeats.com.
We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Quick facts: £700-£1,000/day DV-Cleared VMware Infrastructure Engineer (Contract) Farnborough (with occasional Bristol travel) Hybrid: 3 days on-site, 2 days WFH Qualifying questions: Do you hold an active DV clearance that allows you to start immediately on secure defence programmes? Do you have hands-on VMware engineering experience across vSphere, ESXi, NSX or vSAN? Can you work on-site in Farnborough three days per week with occasional travel to Bristol? Headline: Contract opportunity for DV-cleared VMware engineers supporting complex, high-assurance platforms. The opportunity: A major secure programme urgently requires multiple DV-cleared VMware infrastructure engineers. This work is hands-on, fast-paced and central to the stability and delivery of sensitive platforms. You'll be joining a delivery-focused environment where technical depth, reliability and pace matter. This assignment suits someone who thrives in complex, matrix delivery settings, takes ownership of their work and can operate effectively when priorities shift or detail evolves. The programme is scaling, the work is ongoing, and the client will move quickly for the right DV-cleared talent. What you'll do: Engineer, maintain and enhance VMware infrastructure within high-assurance secure environments. Support and troubleshoot vSphere, ESXi, NSX and vSAN platforms. Resolve complex technical issues under tight security and operational constraints. Contribute to stabilisation and uplift across critical infrastructure services. Operate hybrid: three days per week on-site in Farnborough, with occasional Bristol travel. What you'll bring: Active DV clearance (essential; without this you cannot be considered). Proven VMware engineering experience across vSphere, ESXi, NSX and/or vSAN. Strong troubleshooting capability in secure or highly regulated environments. Ability to work on-site weekly and deliver at pace within a complex delivery landscape. A proactive, accountable approach - someone who owns outcomes and delivers reliably. Rate and engagement: £700-£1,000/day. Engagement route flexible - the client is open to making this work for the right DV-cleared engineer. Final note: No sponsorship or relocation offered.
08/12/2025
Seasonal
Quick facts: £700-£1,000/day DV-Cleared VMware Infrastructure Engineer (Contract) Farnborough (with occasional Bristol travel) Hybrid: 3 days on-site, 2 days WFH Qualifying questions: Do you hold an active DV clearance that allows you to start immediately on secure defence programmes? Do you have hands-on VMware engineering experience across vSphere, ESXi, NSX or vSAN? Can you work on-site in Farnborough three days per week with occasional travel to Bristol? Headline: Contract opportunity for DV-cleared VMware engineers supporting complex, high-assurance platforms. The opportunity: A major secure programme urgently requires multiple DV-cleared VMware infrastructure engineers. This work is hands-on, fast-paced and central to the stability and delivery of sensitive platforms. You'll be joining a delivery-focused environment where technical depth, reliability and pace matter. This assignment suits someone who thrives in complex, matrix delivery settings, takes ownership of their work and can operate effectively when priorities shift or detail evolves. The programme is scaling, the work is ongoing, and the client will move quickly for the right DV-cleared talent. What you'll do: Engineer, maintain and enhance VMware infrastructure within high-assurance secure environments. Support and troubleshoot vSphere, ESXi, NSX and vSAN platforms. Resolve complex technical issues under tight security and operational constraints. Contribute to stabilisation and uplift across critical infrastructure services. Operate hybrid: three days per week on-site in Farnborough, with occasional Bristol travel. What you'll bring: Active DV clearance (essential; without this you cannot be considered). Proven VMware engineering experience across vSphere, ESXi, NSX and/or vSAN. Strong troubleshooting capability in secure or highly regulated environments. Ability to work on-site weekly and deliver at pace within a complex delivery landscape. A proactive, accountable approach - someone who owns outcomes and delivers reliably. Rate and engagement: £700-£1,000/day. Engagement route flexible - the client is open to making this work for the right DV-cleared engineer. Final note: No sponsorship or relocation offered.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Lead Data Scientist - Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. We're an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: • Perform proof-of-concept projects, engage in product design and build prototypes. • Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. • Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. • Think about how derived insights can be turned into new products and services we can offer to external clients. • Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. • Write white papers, patents, and client facing data visualisations. • Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: • You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. • You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. • You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. • You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. • You are happy and excited to explore new programming languages, technologies, and techniques. • You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: • Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). • Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. • Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data Scientist Lead Data Scientist - Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. We're an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: • Perform proof-of-concept projects, engage in product design and build prototypes. • Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. • Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. • Think about how derived insights can be turned into new products and services we can offer to external clients. • Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. • Write white papers, patents, and client facing data visualisations. • Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: • You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. • You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. • You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. • You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. • You are happy and excited to explore new programming languages, technologies, and techniques. • You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: • Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). • Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. • Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard's security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - Golang Software Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role • Create and maintaining microservices, primarily in Golang, taking increasing responsibility. • Assist with design and build to solve bugs, improve performance, and add new features. • Containerise your services and make ready for deployment onto a k8s environment using helm charts. • Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. • Write tests with high coverage including unit, contract, e2e and integration. • Version control code with git and build, test and deploy using ci/cd pipelines. • Build and test remotely on your own machine and deploy to low level envs. • Participate in the review of team members code. • Perform demos and join acceptance discussions with analysts, developers and product owners. • Assist in task planning and review as part of a sprint based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. • Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. • You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. • You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. • You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. • You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. • You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data ScientistLead Data Scientist Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. Were an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: Perform proof-of-concept projects, engage in product design and build prototypes. Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. Think about how derived insights can be turned into new products and services we can offer to external clients. Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. Write white papers, patents, and client facing data visualisations. Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. You are happy and excited to explore new programming languages, technologies, and techniques. You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Data ScientistLead Data Scientist Financial Crime Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview In the Financial Crime Solutions team at Mastercard, we build and deliver products and services powered by payments data to find and stop financial crime. Were an award winning team with a proven track record of combining data science technique with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, and operating globally, we craft bespoke algorithms that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. Role As a Data Scientist, you will join one of the first teams in the world looking at payments data in the UK and across the world. In the research discipline you will help build systems that expose money laundering and detect fraud as well as work with the other data scientists and clients to understand the underlying behaviours employed by criminals. You will be product focused, working in close collaboration with our engineering and operations data scientists as well as the wider sales, consulting, and product teams. In this position, you will: Perform proof-of-concept projects, engage in product design and build prototypes. Use the full range of data science based techniques to develop new and novel algorithms to aid existing and new financial crime products. Be able to perform novel research to help us and our clients understand the different criminal behaviours in payments data. Think about how derived insights can be turned into new products and services we can offer to external clients. Be ready to learn new technologies as required and engage with legacy and future technology stacks, in the UK and internationally. Write white papers, patents, and client facing data visualisations. Consider the full impact of your work. This means considering privacy, security, and regulation, as well as the performance of your code and the accuracy of your models. Skills Required Your passion is focused on the design of algorithms to solve real, pressing problems using data. You will have an interest in the financial services industry and want to tackle financial crime in the wider economy. You are excited by building products for clients and are keen to engage in the design processes this involves. Specifically: You can write Python to a high standard and are familiar with the standard data science libraries such as pandas, scikit-learn and networkx. You are capable of developing new algorithms in novel situations and can demonstrate previous work to evidence this. You are keen to understand the data we work with and have a keen interest in how to model the behaviours it exposes. You are able to communicate with non-tech colleagues about technical matters, and you are comfortable putting yourself in other people's shoes. You are happy and excited to explore new programming languages, technologies, and techniques. You have a can-do attitude, can be pragmatic where necessary, and are excited to work as part of a specialist team. You can engage in constructive criticism and aren't afraid to have your code reviewed. As we are often breaking new ground, both for Mastercard and more widely in our sector, we strongly encourage exploring new technologies and techniques. Some of the following experience is therefore desirable: Practical experience using streaming technologies, including streaming platforms (e.g. Kafka), online algorithms (e.g. stochastic gradient descent), and fixed-memory data structures (e.g. Bloom Filters). Experience using next generation machine learning techniques and tools, including Deep Neural Networks and TensorFlow. Exposure to Network Theory, especially social network analysis and graph diffusion analysis. Ability to build custom data visualisations, prototype browser based UX/UI, and the server side microservices to support them. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
Are you a strategic sales leader with a passion for driving growth in IT systems solutions? Novatech have a long history of building IT systems - from servers and storage to retail PC's and systems and then selling them directly to education and corporate partners or retailing them on line and in-store. We're growing, and to support our growth, were excited to introduce a brand-new role for a dynamic Head of Systems Sales. This is a pivotal position which is focussed purely on leadership and management and not trying to balance this having to achieve your own personal sales targets. What youll do: Develop and execute a systems sales strategy aligned with company objectives and market trends. Lead, coach, and empower a talented sales team to achieve ambitious targets (team is circa 7 people - from 'Account Director' to 'Account Manager' level) Collaborate with all business functions, including; operational, engineering, and marketing teams to deliver solutions. Monitor market developments and competitor activity to inform strategic decisions. Drive forecasting, pipeline planning, and present actionable insights to senior leadership. Support the business and sales team in representing Novatech at industry events and customer meetings. Work with key vendor partners and distributors to ensure consistent supply, strong innovation. Champion a culture of collaboration and customer-centricity. What were looking for: Were seeking an experienced sales leader who can operate at a strategic level and inspire a team comprising both seasoned sales professionals and sales support. Youll have a proven track record of leading B2B sales teams within IT infrastructure or systems and know how to develop and execute growth strategies that deliver results. Strong leadership and communication skills are essential, along with the ability to negotiate effectively and build lasting relationships both internally and externally. Youll be a commercially astute, customer-focused leader who thrives on collaboration and delivering results. With a strategic mindset and sharp analytical skills, youll spot opportunities, anticipate market trends, and stay ahead of competitor activity. Your expertise with CRM systems and sales performance tools will help you drive efficiency and impact. But what truly sets you apart is your ability to inspire a culture of innovation and continuous improvement. Most importantly, you'll have a together, we win approach, where success for you means empowering your team to achieve outstanding collective results. What working at Novatech means for you: There are heaps of other perks when working for us! For starters, were an accredited 'Great Place to Work', as voted by our amazing staff via the 'Great Place to Work' engagement survey. We embrace a non-corporate vibe and believe that when you can be your authentic self, that you enjoy your work more and take greater pride in what you do. We respect the skills and experiences everyone brings to the business - and we'll support you with delivering the ideas and strategies you bring to the table to support our growth journey. Were all about your wellbeing and regularly organise team events, employee awards, and charity dos. We also care about the environment and have won awards for our efforts, which include being a net positive business (meaning we put more energy back into the grid than we use which we are super proud of!). Work life balance is important to us. As part of our hybrid working arrangements, you'll initially be working in the office every day for at least the first month to complete your induction training, after this, you'll be working in the office for a minimum of 3 days a week. We are really lucky as we have good transport links to the office for when you come in, alongside free staff parking and a lockable bike shed for if you drive or ride. Our benefits in a nutshell: 25 days holiday plus bank holidays (with the chance to buy additional days) Health plan scheme Upskilling apprenticeship training Cycle to work Employee Assistance Programme Staff discounts Social and wellbeing events Hybrid working (after training period) A great breakout room Kitchen and shower facilities About us: When people think Novatech, they think gaming and retail - but this is just a small part of what we do now. Novatech actually works heavily in the B2B sector with some of the largest and most respected names in a range of industries. Whether its supporting businesses with their remote workforce under our Direct 2 Desk service, transforming defence companies with vital training simulators or implementing practical Deep Learning Systems into the businesses of tomorrow, theres no end to the amount of fascinating and cutting-edge projects that we are involved in (some of which we cant tell you about, yet). Pretty cool, right? Get involved and help develop the future of our businessand yourself at the same time! JBRP1_UKTJ
07/12/2025
Full time
Are you a strategic sales leader with a passion for driving growth in IT systems solutions? Novatech have a long history of building IT systems - from servers and storage to retail PC's and systems and then selling them directly to education and corporate partners or retailing them on line and in-store. We're growing, and to support our growth, were excited to introduce a brand-new role for a dynamic Head of Systems Sales. This is a pivotal position which is focussed purely on leadership and management and not trying to balance this having to achieve your own personal sales targets. What youll do: Develop and execute a systems sales strategy aligned with company objectives and market trends. Lead, coach, and empower a talented sales team to achieve ambitious targets (team is circa 7 people - from 'Account Director' to 'Account Manager' level) Collaborate with all business functions, including; operational, engineering, and marketing teams to deliver solutions. Monitor market developments and competitor activity to inform strategic decisions. Drive forecasting, pipeline planning, and present actionable insights to senior leadership. Support the business and sales team in representing Novatech at industry events and customer meetings. Work with key vendor partners and distributors to ensure consistent supply, strong innovation. Champion a culture of collaboration and customer-centricity. What were looking for: Were seeking an experienced sales leader who can operate at a strategic level and inspire a team comprising both seasoned sales professionals and sales support. Youll have a proven track record of leading B2B sales teams within IT infrastructure or systems and know how to develop and execute growth strategies that deliver results. Strong leadership and communication skills are essential, along with the ability to negotiate effectively and build lasting relationships both internally and externally. Youll be a commercially astute, customer-focused leader who thrives on collaboration and delivering results. With a strategic mindset and sharp analytical skills, youll spot opportunities, anticipate market trends, and stay ahead of competitor activity. Your expertise with CRM systems and sales performance tools will help you drive efficiency and impact. But what truly sets you apart is your ability to inspire a culture of innovation and continuous improvement. Most importantly, you'll have a together, we win approach, where success for you means empowering your team to achieve outstanding collective results. What working at Novatech means for you: There are heaps of other perks when working for us! For starters, were an accredited 'Great Place to Work', as voted by our amazing staff via the 'Great Place to Work' engagement survey. We embrace a non-corporate vibe and believe that when you can be your authentic self, that you enjoy your work more and take greater pride in what you do. We respect the skills and experiences everyone brings to the business - and we'll support you with delivering the ideas and strategies you bring to the table to support our growth journey. Were all about your wellbeing and regularly organise team events, employee awards, and charity dos. We also care about the environment and have won awards for our efforts, which include being a net positive business (meaning we put more energy back into the grid than we use which we are super proud of!). Work life balance is important to us. As part of our hybrid working arrangements, you'll initially be working in the office every day for at least the first month to complete your induction training, after this, you'll be working in the office for a minimum of 3 days a week. We are really lucky as we have good transport links to the office for when you come in, alongside free staff parking and a lockable bike shed for if you drive or ride. Our benefits in a nutshell: 25 days holiday plus bank holidays (with the chance to buy additional days) Health plan scheme Upskilling apprenticeship training Cycle to work Employee Assistance Programme Staff discounts Social and wellbeing events Hybrid working (after training period) A great breakout room Kitchen and shower facilities About us: When people think Novatech, they think gaming and retail - but this is just a small part of what we do now. Novatech actually works heavily in the B2B sector with some of the largest and most respected names in a range of industries. Whether its supporting businesses with their remote workforce under our Direct 2 Desk service, transforming defence companies with vital training simulators or implementing practical Deep Learning Systems into the businesses of tomorrow, theres no end to the amount of fascinating and cutting-edge projects that we are involved in (some of which we cant tell you about, yet). Pretty cool, right? Get involved and help develop the future of our businessand yourself at the same time! JBRP1_UKTJ
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - GolangSoftware Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role Create and maintaining microservices, primarily in Golang, taking increasing responsibility. Assist with design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using helm charts. Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. Write tests with high coverage including unit, contract, e2e and integration. Version control code with git and build, test and deploy using ci/cd pipelines. Build and test remotely on your own machine and deploy to low level envs. Participate in the review of team members code. Perform demos and join acceptance discussions with analysts, developers and product owners. Assist in task planning and review as part of a sprint based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
07/12/2025
Full time
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Software Engineer II - GolangSoftware Engineer Overview We are looking for a software engineer to join an award winning team with a proven track record of combining data science techniques with an intimate knowledge of payments data to aid Financial Institutions in their fight against money laundering and fraud. Headquartered in The City of London, we craft bespoke services that help our clients gain an understanding of the underlying criminal behaviour that drives financial crime, empowering them to take action. As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle. Role Create and maintaining microservices, primarily in Golang, taking increasing responsibility. Assist with design and build to solve bugs, improve performance, and add new features. Containerise your services and make ready for deployment onto a k8s environment using helm charts. Develop understanding of end-to-end technical architecture and dependency systems. Apply that understanding in code. Write tests with high coverage including unit, contract, e2e and integration. Version control code with git and build, test and deploy using ci/cd pipelines. Build and test remotely on your own machine and deploy to low level envs. Participate in the review of team members code. Perform demos and join acceptance discussions with analysts, developers and product owners. Assist in task planning and review as part of a sprint based workflow. Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. The role is hybrid, based in central London, and the expectation is that you attend the office according to Mastercard policy, including team days, which are currently on Monday and Thursday. All About You First and foremost, you want to build products to solve real, pressing problems for your customers. You enjoy working in a team, and have an interest in data science and how advanced algorithms may be deployed as product offerings. You are detail oriented, and enjoy writing and reviewing code to a high standard with tests to prove it. Demonstrable ability to write Python/Golang and SQL. You are happy to learn new programming languages and frameworks as necessary. You are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs and in-memory/NoSQL stores. You are familiar with working in a devops based software development workflow, including building, testing, and continuous integration/deployment. You are also happy to be evolve along with the development process and contribute to its success. You have the ability to communicate with a range of stakeholders, including subject matter experts, data scientists, software engineers and enterprise devops and security professionals. You are keen to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale up stage software engineering. You have experience or are keen to engage with productionising machine learning technologies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines. JBRP1_UKTJ
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
07/12/2025
Full time
VP Engineering - Hands on Start-up Scale up - growth Leading Technology AI Brand SaaS - Platform based Technology Services London/City Attractive salary + equity package Our client a global technology leader is currently looking for a VP Engineering Manager to work with the CEO to guide the provision of Software Development for an exciting new AI product already integrated with industry leading Property Maintenance organisations. Reporting to the CTO and working closely with all levels of the business, this role will be responsible for:- Software Development Lifecycle: Manage all aspects of the SDLC to deliver Strategic objectives and maintain exceptional standard of software Hands on Python Architecture and Code strategy and development Leadership: Provide leadership and guidance to coach, motivate, and lead team of Software Engineers Collaboration: work closely with Senior Stakeholders across the business to align goals and deliver the product vision People Growth: support team to enable personal and technical progression Continuous Improvement: spearhead improvement in process & practices to elevate Product Development Resource Allocation: provide support where needed for the projects that move the organisation forwards. Client Focus: Craft and implement development practices that meet client and business needs.
Applications Engineer Location: Remote (with regular UK & Ireland travel) Salary: Up to £55,000 as package Benefits: 25days holiday (plus bank holidays 33days in total) Company Pension 6% of base salary (salary sacrifice scheme) Healthcare Medical cover Company related profit scheme Annual OR Bi-Annual bonuses (dependant on role and company) Modern working environment Friendly and welcoming team with approachable management Continued staff development Interesting and challenging work Working with leading UK & Irish precision engineering companies / customers Great comradery throughout the business from hands on Management PPE / Company uniform provided (if appropriate) IT equipment, workwear & tools provided Company car provided (BMW 330 PHEV nominal), company-funded excluding private mileage Lots of additional company incentives. Company Profile A specialist precision CNC machine tool manufacturer and UK & Ireland sales/support hub for advanced sliding-head and multi-axis mill-turn turning centres. The business has a long-established presence in British manufacturing, with two UK facilities supporting machine sales, applications engineering, service, spares, and customer training. Backed by a wider global group, the company continues to invest in next-generation mill-turn technology, automation-ready platforms, and specialist applications support. Demand is growing steadily across aerospace, medical, automotive, defence, energy, and high-precision subcontract machining - driving further expansion of the engineering team. This is an engineer-led environment where practical know-how is valued. Youll be trusted to take ownership, supported with high-level product training, and surrounded by colleagues who enjoy solving real machining challenges with customers. Job Profile As the successful Applications Engineer, you will be working alongside a friendly team of applications and service specialists, responsible for delivering high-quality CNC applications support, programming, prove-outs, demonstrations, and customer/dealer training on advanced sliding-head and fixed-head mill-turn lathes. The goal is simple: help customers and internal teams get the absolute best productivity, accuracy and reliability from these machines. You will come from a CNC mill-turn or sliding-head background, with strong, practical experience programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Because this role supports real production environments and turnkey delivery, you must be confident programming directly at the machine control, not purely offline. Duties: Provide on-site applications support to customers across the UK & Ireland, including machine set-up, prove-outs, cutting optimisation and operator training. Deliver technical and programming support to distribution partners, ensuring successful installations and ongoing performance of new and existing machine platforms. Run customer and partner machine demonstrations, setting up and programming machines for test or customer components, explaining processes clearly and professionally. Create, prove and refine machining methods and CNC programs that solve customers component and process challenges. Produce accurate and achievable cycle time studies, using full machine capability to maximise productivity. Support machine installations in showrooms and at customer sites, checking factory specifications and safe operation. Provide telephone/remote technical support on programming and application issues as required. Stay current with new machine developments, attending manufacturer training and helping develop internal/external training courses. Support exhibitions, open houses and in-house events where needed. You may be asked for perform other duties on occasion. Skills & Attributes: Excellent hands-on knowledge of programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Must have excellent knowledge of programming these machines on the controls at the machine. Strong metal-cutting knowledge: tooling selection, cutting data, work holding, and process optimisation. A practical problem-solver who enjoys improving cycle time, stability and part quality. Comfortable communicating with customers and training operators/engineers in a clear, supportive way. Able to work independently, manage travel, and always represent the business professionally. Full UK driving licence and willingness to travel regularly (with occasional overseas trips as experience develops). Education / Certificates: Apprenticeship or time-served background in CNC machining / precision engineering preferred. Formal CNC / manufacturing engineering qualifications beneficial but not essential if experience is strong. Hours of Work: Theoretical Monday to Friday, 37-hour week Usually based at either the Bushey (Watford) or Brierley Hill facilities, with regular customer-site work throughout the UK and Ireland Occasional trips to other territories supported by the business (typically for more experienced engineers) Flexibility required to meet customer needs and travel schedules Interested? If youre the kind of engineer who enjoys getting under the skin of complex mill-turn and sliding-head work, this is a role where your skill genuinely matters. Youll be joining a market-leading CNC specialist with top-tier technology, a growing customer base, and a culture that backs its engineers with proper training and respect. In return, youll have variety, autonomy, and strong earning potential through commission and bonuses, alongside a high-quality tools-and-car package. Youll work with some of the best precision manufacturers in the UK and Irelandhelping them push performance further every day. Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
07/12/2025
Full time
Applications Engineer Location: Remote (with regular UK & Ireland travel) Salary: Up to £55,000 as package Benefits: 25days holiday (plus bank holidays 33days in total) Company Pension 6% of base salary (salary sacrifice scheme) Healthcare Medical cover Company related profit scheme Annual OR Bi-Annual bonuses (dependant on role and company) Modern working environment Friendly and welcoming team with approachable management Continued staff development Interesting and challenging work Working with leading UK & Irish precision engineering companies / customers Great comradery throughout the business from hands on Management PPE / Company uniform provided (if appropriate) IT equipment, workwear & tools provided Company car provided (BMW 330 PHEV nominal), company-funded excluding private mileage Lots of additional company incentives. Company Profile A specialist precision CNC machine tool manufacturer and UK & Ireland sales/support hub for advanced sliding-head and multi-axis mill-turn turning centres. The business has a long-established presence in British manufacturing, with two UK facilities supporting machine sales, applications engineering, service, spares, and customer training. Backed by a wider global group, the company continues to invest in next-generation mill-turn technology, automation-ready platforms, and specialist applications support. Demand is growing steadily across aerospace, medical, automotive, defence, energy, and high-precision subcontract machining - driving further expansion of the engineering team. This is an engineer-led environment where practical know-how is valued. Youll be trusted to take ownership, supported with high-level product training, and surrounded by colleagues who enjoy solving real machining challenges with customers. Job Profile As the successful Applications Engineer, you will be working alongside a friendly team of applications and service specialists, responsible for delivering high-quality CNC applications support, programming, prove-outs, demonstrations, and customer/dealer training on advanced sliding-head and fixed-head mill-turn lathes. The goal is simple: help customers and internal teams get the absolute best productivity, accuracy and reliability from these machines. You will come from a CNC mill-turn or sliding-head background, with strong, practical experience programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Because this role supports real production environments and turnkey delivery, you must be confident programming directly at the machine control, not purely offline. Duties: Provide on-site applications support to customers across the UK & Ireland, including machine set-up, prove-outs, cutting optimisation and operator training. Deliver technical and programming support to distribution partners, ensuring successful installations and ongoing performance of new and existing machine platforms. Run customer and partner machine demonstrations, setting up and programming machines for test or customer components, explaining processes clearly and professionally. Create, prove and refine machining methods and CNC programs that solve customers component and process challenges. Produce accurate and achievable cycle time studies, using full machine capability to maximise productivity. Support machine installations in showrooms and at customer sites, checking factory specifications and safe operation. Provide telephone/remote technical support on programming and application issues as required. Stay current with new machine developments, attending manufacturer training and helping develop internal/external training courses. Support exhibitions, open houses and in-house events where needed. You may be asked for perform other duties on occasion. Skills & Attributes: Excellent hands-on knowledge of programming, setting and operating CNC lathes with live/driven tooling (MillTurn) and/or CNC sliding-head machines. Must have excellent knowledge of programming these machines on the controls at the machine. Strong metal-cutting knowledge: tooling selection, cutting data, work holding, and process optimisation. A practical problem-solver who enjoys improving cycle time, stability and part quality. Comfortable communicating with customers and training operators/engineers in a clear, supportive way. Able to work independently, manage travel, and always represent the business professionally. Full UK driving licence and willingness to travel regularly (with occasional overseas trips as experience develops). Education / Certificates: Apprenticeship or time-served background in CNC machining / precision engineering preferred. Formal CNC / manufacturing engineering qualifications beneficial but not essential if experience is strong. Hours of Work: Theoretical Monday to Friday, 37-hour week Usually based at either the Bushey (Watford) or Brierley Hill facilities, with regular customer-site work throughout the UK and Ireland Occasional trips to other territories supported by the business (typically for more experienced engineers) Flexibility required to meet customer needs and travel schedules Interested? If youre the kind of engineer who enjoys getting under the skin of complex mill-turn and sliding-head work, this is a role where your skill genuinely matters. Youll be joining a market-leading CNC specialist with top-tier technology, a growing customer base, and a culture that backs its engineers with proper training and respect. In return, youll have variety, autonomy, and strong earning potential through commission and bonuses, alongside a high-quality tools-and-car package. Youll work with some of the best precision manufacturers in the UK and Irelandhelping them push performance further every day. Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
06/12/2025
Full time
Head of Product Operations and Support A leading global provider of new generation IT solutions to the global Travel, Transportation and Logistics industries is looking for a Head of Product Operations and Support. The role reports to the Chief Customer Officer. The Head of Product Operations and Support is a key leadership role responsible for establishing, managing, and scaling high-performing global support and operations functions. The role entails defining operational strategies, fostering service delivery excellence, driving support automation and ensuring a superior customer experience across all products and services that support mission-critical business operations in the aviation, cruise and hospitality industries worldwide. While the IT Operations team under the CTO manages 24x7 cloud infrastructure operations, this is a complimentary role focused on application-related support. Currently, Product Operations and Support functions operate within individual product lines. This role is part of an effort to consolidate these into a centralized function. The consolidated team will be responsible for all application-layer support activities, including platform-related issues, production incident management, performance monitoring, L2/L3 issue resolution and end-user ticket handling. Key Responsibilities: Support Strategy and Operations Setup - Design the global support operations framework, covering incident management, service request handling, L2/L3 models and escalation handling. - Establish and manage a 24x7 global support structure including regional support teams, tools, processes and SLAs. - Define operating models for product support, including interfaces with Cloud Operations, Product, Engineering, Delivery and Customer Success teams. - Drive operational efficiency in all dimensions - consolidation of activities, usage of tools, new models based on AI. People and Process Leadership - Build and lead a high-performing team of support managers, operations analysts and technical specialists. - Define and institutionalize SOPs, playbooks, onboarding frameworks, shift models and knowledge management systems. - Drive operational excellence using ITIL or equivalent service management frameworks. Customer Experience and Escalation Management - Ensure responsive and technically sound support experience for all customer segments. - Serve as a senior escalation point for critical issues impacting customer business, both internally and externally. - Work closely with Customer Success to track and improve CSAT, NPS and incident resolution metrics. Tools, Automation & Data - Lead evaluation and implementation of support platforms (e.g., ServiceNow, Jira Service Desk). - Implement monitoring, alerting and proactive issue detection systems to reduce reactive support. - Drive automation of repeatable processes to reduce MTTR (mean time to resolution) and increase efficiency. Governance, Reporting & Stakeholder Communication - Develop governance frameworks including service performance reviews, RCA tracking and compliance reporting. - Own operational dashboards, SLA/KPI reporting and executive-level updates. - Work cross-functionally with Cloud Operations, Product, Engineering, and Delivery to ensure timely feedback loops and resolution. Continuous Improvement and Innovation - Identify operational gaps and drive continuous improvement programs. - Introduce the best practices from SaaS/enterprise product support and global operations. - Stay current with industry trends in support automation, self-service and AI-driven support models. Mandatory Requirements: - 15+ years of experience in leading support/operations roles in enterprise SaaS or technology environments. - Familiarity with cloud-based environments (AWS) and observability platforms. - Background in managing support across hybrid or multi-tenant platforms. - Proven experience in building and scaling global support teams and operational processes. - Expertise in support tooling, incident/problem/change management and SLA/KPI frameworks. - Strong customer focus with a deep understanding of service delivery in a mission-critical business context. - Operational efficiency improvement through usage of tools including AI driven models - Exceptional leadership, communication and stakeholder management skills. Desirable Skills: - Exposure to the aviation, logistics or travel technology sectors. - Certifications in ITIL, PMP, or equivalent service and project management methodologies. - Experience in DevOps/SRE environments with close coordination with engineering and QA. Practicalities: - Flexible Location. - Competitive Package. - International travel required.
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
05/12/2025
Contractor
We are hiring a Senior Delivery Project & Programme Manager to establish and champion delivery discipline across our client's AI Factory. This is a senior role for someone who brings structure, transparency and control to large transformation portfolios and knows how to keep complex organisations aligned and on track.This role works closely with the Multi-Tech Agents Engineering Manager, the Senior Product Manager for Enterprise Agents, Delivery Leads and the Group Head. Contract duration - 6 months (possiblity to extend further) Location - Waterside (UB7 0GB) Hybrid - 2-3 days onsite Pay - Flexible daily rate (inside IR35) Purpose of the Role The Senior Delivery Project & Programme Manager owns delivery governance across the AI Agents portfolio. You will define and enforce standards, drive high-quality reporting, manage risk and non-conformities, and provide the single source of truth on progress and value delivery. Your work ensures consistency, predictability and accountability across engineering teams building mission-critical agentic AI products. Key Responsibilities Delivery Tracking & Portfolio Visibility Maintain a clear portfolio-level view of progress across all squads, integrating delivery data into structured reporting and dashboards. Track sprint performance, commitments, dependencies and milestones, ensuring teams operate with transparency and discipline. Identify bottlenecks early and coordinate corrective action across engineering, product and partner teams. Stakeholder Communication & Leadership Reporting Produce concise, executive-ready reporting for senior leadership, including weekly progress packs, risk summaries and value-realisation updates. Ensure delivery stories are communicated consistently across OpCos, programme teams and central functions. Build cross-functional trust through clear, structured and timely communication. Standards, Governance & Quality Control Define, maintain and enforce delivery standards across documentation, Stage Gates, change control and production readiness. Ensure compliance with governance frameworks, including risk management processes, quality gates and audit requirements. Validate that each AI Agent product meets exit criteria before advancing to the next phase. Risk, Issue & Audit Management Own the consolidated risk and issue registers, ensuring all items have clear ownership, action plans and timelines. Run structured risk review cycles and escalate critical items to leadership with clear recommendations. Ensure audit findings, noncompliance and remediation actions are tracked to closure with clear accountability. Cross-Team Alignment Drive alignment across engineering, product, cyber, cloud and OpCo teams, ensuring everyone is operating to the same plan and cadence. Support delivery leads in applying best-practice methods consistently across squads. Maintain harmonised processes and shared delivery standards across the entire AI Factory. Continuous Improvement Identify opportunities to improve delivery methods, tooling, reporting and governance. Establish feedback loops with teams to refine playbooks, standards and operating rhythms. Lead structured process improvements that enhance predictability, velocity and quality. Training & Capability Building Provide ongoing coaching and training to deliver leads on tooling, standards and governance. Embed structured work methods, analytical decision-making and transparency into day-to-day operations. Develop templates, frameworks and repeatable delivery patterns for the AI Factory. Qualifications & Experience Experience in PMO, programme management or delivery leadership roles within technology or transformation environments. Demonstrated ability to run structured governance, reporting and decision processes at scale. Proven track record delivering complex IT or transformation programmes with high stakeholder complexity. Expertise in Agile delivery frameworks (Scrum, SAFe), sprint management and tooling such as Jira and Confluence. Experience coordinating multi-team or global organisations, managing dependencies and driving alignment. Strong analytical and reporting skills, able to distil complex delivery data into clear insights. Excellent communication and influencing skills, comfortable engaging senior stakeholders. A proactive, structured and detail-oriented mindset with a focus on value, transparency and accountability. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Senior Business Development Manager - Fire Location: London Salary: 35,000 - 45,000 + Commission + Benefits Role Overview We are seeking a dynamic, ambitious, and self-motivated Senior Business Development Manager to join our growing team! This is an exciting opportunity for a results-driven professional who thrives in a fast-paced environment. You will play a pivotal role in driving sales and overseeing business development within the fire compliance and service contracts sector - covering fire safety systems, maintenance, and compliance solutions. Key Responsibilities Sales & Business Development Actively pursue new business opportunities to expand our fire safety maintenance and service contract portfolio. Identify, target, and convert prospects into long-term clients using your industry expertise. Build and manage a robust pipeline through proactive outreach - including cold calls, networking, and attending industry events. Manage the full sales cycle from initial contact through to contract negotiation and closure. Client Relationship Management Build and maintain strong, long-term relationships with clients, ensuring satisfaction and repeat business. Act as the main point of contact for all fire compliance queries and service advice. Identify opportunities for upselling and cross-selling to maximize client value. Service Offering Expertise Demonstrate detailed knowledge of fire safety services - including fire alarms, extinguishers, passive fire protection, and full compliance packages. Educate clients on fire compliance requirements, helping them achieve legal and safety standards. Stay current on industry regulations, trends, and best practices. Target Achievement & Performance Consistently meet and exceed sales targets and KPIs. Collaborate with management to align on sales strategy and performance goals. Monitor and report on progress, adapting tactics to ensure success. Collaboration & Teamwork Work closely with operations, service, and compliance teams to ensure seamless delivery of client projects. Share insights and best practices with colleagues to support team success. Participate in regular meetings to contribute to overall business growth. Contract Management & Compliance Oversee preparation, negotiation, and renewal of service contracts. Ensure all documentation meets company policies, industry regulations, and legal requirements. Maintain accurate sales and client records in the CRM system. Continuous Professional Development Engage in ongoing training to deepen knowledge of fire safety standards, products, and technologies. Represent the company at relevant seminars and industry events. About You Proven track record in B2B sales, ideally within the fire safety, facilities management, or building compliance sector. Strong understanding of fire compliance and related services. Excellent communication, negotiation, and relationship-building skills. Self-starter with the ability to work autonomously and as part of a team. Results-driven mindset with a focus on exceeding targets. Why Join Us? Competitive salary with uncapped commission structure. Opportunities for career progression in a rapidly expanding business. Supportive, collaborative work environment. Ongoing training and development to help you stay ahead in the industry. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
05/12/2025
Full time
Senior Business Development Manager - Fire Location: London Salary: 35,000 - 45,000 + Commission + Benefits Role Overview We are seeking a dynamic, ambitious, and self-motivated Senior Business Development Manager to join our growing team! This is an exciting opportunity for a results-driven professional who thrives in a fast-paced environment. You will play a pivotal role in driving sales and overseeing business development within the fire compliance and service contracts sector - covering fire safety systems, maintenance, and compliance solutions. Key Responsibilities Sales & Business Development Actively pursue new business opportunities to expand our fire safety maintenance and service contract portfolio. Identify, target, and convert prospects into long-term clients using your industry expertise. Build and manage a robust pipeline through proactive outreach - including cold calls, networking, and attending industry events. Manage the full sales cycle from initial contact through to contract negotiation and closure. Client Relationship Management Build and maintain strong, long-term relationships with clients, ensuring satisfaction and repeat business. Act as the main point of contact for all fire compliance queries and service advice. Identify opportunities for upselling and cross-selling to maximize client value. Service Offering Expertise Demonstrate detailed knowledge of fire safety services - including fire alarms, extinguishers, passive fire protection, and full compliance packages. Educate clients on fire compliance requirements, helping them achieve legal and safety standards. Stay current on industry regulations, trends, and best practices. Target Achievement & Performance Consistently meet and exceed sales targets and KPIs. Collaborate with management to align on sales strategy and performance goals. Monitor and report on progress, adapting tactics to ensure success. Collaboration & Teamwork Work closely with operations, service, and compliance teams to ensure seamless delivery of client projects. Share insights and best practices with colleagues to support team success. Participate in regular meetings to contribute to overall business growth. Contract Management & Compliance Oversee preparation, negotiation, and renewal of service contracts. Ensure all documentation meets company policies, industry regulations, and legal requirements. Maintain accurate sales and client records in the CRM system. Continuous Professional Development Engage in ongoing training to deepen knowledge of fire safety standards, products, and technologies. Represent the company at relevant seminars and industry events. About You Proven track record in B2B sales, ideally within the fire safety, facilities management, or building compliance sector. Strong understanding of fire compliance and related services. Excellent communication, negotiation, and relationship-building skills. Self-starter with the ability to work autonomously and as part of a team. Results-driven mindset with a focus on exceeding targets. Why Join Us? Competitive salary with uncapped commission structure. Opportunities for career progression in a rapidly expanding business. Supportive, collaborative work environment. Ongoing training and development to help you stay ahead in the industry. About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates
The Fortune Group is proud to be recruiting on behalf of our innovative fintech client for a Head of Information Security based in London. About the Role This is a senior leadership position responsible for shaping and executing the company's cybersecurity strategy. You'll manage risk across the corporate and cloud environments, working closely with engineering, infrastructure, and client-facing teams to ensure robust security practices that support business growth. Key Responsibilities Own and enhance the firm's Information Security function and overall security posture. Lead responses to client security questionnaires and audit follow-ups. Oversee ISO27001 and SOC 2 Type II audits. Select and implement tools to proactively detect and respond to threats. Drive continuous improvement of security practices across all teams. Coordinate external penetration tests and manage remediation efforts. Assess third-party service providers for security risks. Provide guidance and approval on security solutions and approaches. Promote secure engineering best practices throughout the organization. Maintain InfoSec frameworks, policies, and awareness programs. Monitor SIEM systems and maintain actionable alerts and reports. Requirements Extensive experience in technical security roles (Security Engineering or Application Security). Strong ability to engage with clients and build relationships with InfoSec counterparts. Deep technical understanding and ability to partner with engineering teams. Risk-based approach to security improvements and fixes. Experience with design reviews and technical assessments of software and infrastructure. Excellent knowledge of InfoSec, risk management, governance, and data protection. Programming/scripting skills for automation. Ability to thrive in a fast-paced environment and manage multiple priorities. Clear and concise communication skills, both written and verbal. Why Apply? This is a fantastic opportunity to lead security strategy for a forward-thinking fintech firm, ensuring resilience and compliance in a rapidly evolving industry.
05/12/2025
Full time
The Fortune Group is proud to be recruiting on behalf of our innovative fintech client for a Head of Information Security based in London. About the Role This is a senior leadership position responsible for shaping and executing the company's cybersecurity strategy. You'll manage risk across the corporate and cloud environments, working closely with engineering, infrastructure, and client-facing teams to ensure robust security practices that support business growth. Key Responsibilities Own and enhance the firm's Information Security function and overall security posture. Lead responses to client security questionnaires and audit follow-ups. Oversee ISO27001 and SOC 2 Type II audits. Select and implement tools to proactively detect and respond to threats. Drive continuous improvement of security practices across all teams. Coordinate external penetration tests and manage remediation efforts. Assess third-party service providers for security risks. Provide guidance and approval on security solutions and approaches. Promote secure engineering best practices throughout the organization. Maintain InfoSec frameworks, policies, and awareness programs. Monitor SIEM systems and maintain actionable alerts and reports. Requirements Extensive experience in technical security roles (Security Engineering or Application Security). Strong ability to engage with clients and build relationships with InfoSec counterparts. Deep technical understanding and ability to partner with engineering teams. Risk-based approach to security improvements and fixes. Experience with design reviews and technical assessments of software and infrastructure. Excellent knowledge of InfoSec, risk management, governance, and data protection. Programming/scripting skills for automation. Ability to thrive in a fast-paced environment and manage multiple priorities. Clear and concise communication skills, both written and verbal. Why Apply? This is a fantastic opportunity to lead security strategy for a forward-thinking fintech firm, ensuring resilience and compliance in a rapidly evolving industry.
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for an experienced and visionary Cyber Security Architect to join our Cyber Security team. The successful candidate will report to the Head of Cyber Security and will lead the Security Engineering function, which covers Identity and Access Management, Cloud Security, Threat Modelling, and Application Security. This is a senior role that will shape Iceland's security architecture and ensure that security is embedded in all changes and projects across the organisation. The Cyber Security Architect will work closely with IT and business stakeholders to design secure solutions, influence strategic decisions, and foster a culture of security by design. This role is based in our Deeside head office, with a minimum of 2 days per week spent working from here. Specific skills and capabilities we are looking for: Essential Proven experience in designing and implementing security architectures for enterprise environments. Strong knowledge of identity and access management principles and technologies. Experience of working within a predominantly Microsoft environment. Expertise in cloud security (Microsoft Azure; AWS experience desirable). Ability to perform threat modelling and provide secure design guidance for projects and applications. Excellent communication and stakeholder engagement skills. Ability to influence and embed security practices across diverse teams and projects. Experience in managing and mentoring technical security professionals. Desirable Familiarity with secure development practices and application security frameworks (e.g. OWASP). Experience with using Akamai. Knowledge of Zero Trust architecture principles. Certifications such as CISSP, CCSP, or SABSA. Additional Responsibilities Drive security architecture reviews for all major projects and initiatives. Define and maintain security reference architectures and design patterns. Lead evaluations of new security technologies and develop strategic roadmaps. Ensure alignment of security architecture with business objectives and regulatory requirements. Promote a culture of security by design across all IT and business change activities. What to expect from us: 15% discount in Iceland stores 30% discount at Club Individual Restaurants 33 days holiday (including bank holidays) Free onsite parking Onsite electric car charging ports Subsidised staff restaurant and Costa Coffee Christmas vouchers Refer a Friend Scheme Christmas Savings scheme Discounted dry cleaning Long service awards
05/12/2025
Full time
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for an experienced and visionary Cyber Security Architect to join our Cyber Security team. The successful candidate will report to the Head of Cyber Security and will lead the Security Engineering function, which covers Identity and Access Management, Cloud Security, Threat Modelling, and Application Security. This is a senior role that will shape Iceland's security architecture and ensure that security is embedded in all changes and projects across the organisation. The Cyber Security Architect will work closely with IT and business stakeholders to design secure solutions, influence strategic decisions, and foster a culture of security by design. This role is based in our Deeside head office, with a minimum of 2 days per week spent working from here. Specific skills and capabilities we are looking for: Essential Proven experience in designing and implementing security architectures for enterprise environments. Strong knowledge of identity and access management principles and technologies. Experience of working within a predominantly Microsoft environment. Expertise in cloud security (Microsoft Azure; AWS experience desirable). Ability to perform threat modelling and provide secure design guidance for projects and applications. Excellent communication and stakeholder engagement skills. Ability to influence and embed security practices across diverse teams and projects. Experience in managing and mentoring technical security professionals. Desirable Familiarity with secure development practices and application security frameworks (e.g. OWASP). Experience with using Akamai. Knowledge of Zero Trust architecture principles. Certifications such as CISSP, CCSP, or SABSA. Additional Responsibilities Drive security architecture reviews for all major projects and initiatives. Define and maintain security reference architectures and design patterns. Lead evaluations of new security technologies and develop strategic roadmaps. Ensure alignment of security architecture with business objectives and regulatory requirements. Promote a culture of security by design across all IT and business change activities. What to expect from us: 15% discount in Iceland stores 30% discount at Club Individual Restaurants 33 days holiday (including bank holidays) Free onsite parking Onsite electric car charging ports Subsidised staff restaurant and Costa Coffee Christmas vouchers Refer a Friend Scheme Christmas Savings scheme Discounted dry cleaning Long service awards
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
05/12/2025
Full time
A fantastic opportunity for a Head of Engineering / Software Development Manager to join a well established software organisation undergoing a major technical evolution. This is a senior strategic role leading engineering, QA and cloud operations through a significant SaaS migration and AI enablement programme. You will drive organisational development, technical excellence and delivery maturity while guiding the modernisation of a complex product suite used at scale across two main sectors. Location: Hybrid with minimum of 2 days a week in the Milton Keynes office, UK based Salary: £85,000 - £95,000 per annum with excellent benefits and performance bonus Requirements for Head of Engineering: Strong experience leading large engineering organisations delivering enterprise SaaS products, or transforming legacy on premise or hosted products into SaaS models Proven leadership background managing engineering managers and multiple cross functional teams You will have progressed through a Software Developer career path - while this isn't a hands on role, having an incredibly strong technical understanding and knowledge of a range of technologies is very important Strong ability to build, develop and scale technical organisations of 30 people or more Deep technical grounding with hands on exposure to Azure, AWS or GCP, enterprise software architecture and modern engineering practices Experience of large scale platform migrations, customer transitions and maintaining service continuity Background working with blended QA teams and embedding quality engineering practices Understanding of SRE principles, Infrastructure as Code and cloud operations in product driven environments Excellent ability to drive collaboration across engineering, product, security, professional services and customer facing teams Highly advantageous experience includes: regulated environments, multi cloud operations, AI or ML integration, multi region deployments, education sector systems, API first platforms, legacy to modern engineering uplift Responsibilities for Head of Engineering: Lead and develop engineering managers and technical leads, embedding a culture of quality, innovation and customer focus Shape talent strategy, build high performing teams and create clear progression frameworks across engineering Oversee outsourced QA partnership, define quality metrics, integrate QA within agile workflows and drive continuous improvement in automation and quality engineering Lead the evolution of cloud operations into a product aligned SRE function, embedding Infrastructure as Code, reliability principles and operational excellence Partner closely with product, CTO and wider business teams to ensure delivery aligns with strategic priorities Collaborate with sales, customer experience, professional services and implementation teams to support customer transitions Embed security by design in collaboration with information security and compliance teams Provide architectural direction for SaaS migration, cloud native evolution, microservices, API design and AI engineering methodologies Guide the introduction of AI capabilities across the product suite and ensure responsible AI practices, governance and sector aligned compliance Drive platform modernisation, customer migration tooling, integration frameworks and data integrity for large scale transitions Maintain engineering standards covering code quality, documentation, testing, CI/CD, observability and security Establish metrics driven engineering practices and lead initiatives to reduce lead time, improve deployment frequency and optimise reliability Ensure compliance with ISO27001, GDPR, PCI DSS and sector specific requirements Key focus areas for the first 18 to 24 months: Deliver the engineering enablement plan across SaaS and AI objectives Oversee the technical and operational direction of the SaaS transformation Ensure smooth, reliable customer migrations with no service disruption Strengthen organisational capability through structured hiring and development Embed AI engineering maturity, infrastructure and best practice Drive improvements in deployment cadence, reliability and operational excellence What the role offers: Leadership of a high impact engineering function during a major technology transformation The opportunity to shape the future of a complex product suite used at scale Collaborative, people focused working culture with strong professional development pathways Applications: If you would like to apply for this unique Head of Engineering position, please send your CV via the relevant links. We are committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing app
ShareDo Developer & Configurator Remote or hybrid (flexible) Permanent We are seeking a highly skilled and experienced ShareDo Developer and Configurator to join our growing technical delivery team. This is an exciting opportunity to play a pivotal role in our digital transformation journey, contributing to the implementation and customisation of the ShareDo platform within agile delivery environments. What you'll be doing: Collaborate within agile teams to deliver high-quality, secure, and scalable solutions using the ShareDo platform. Translate business requirements and acceptance criteria into effective technical configurations and customisations. Apply industry best practices to ensure robust and maintainable solutions. Stay current with platform updates and proactively identify opportunities for improvement or potential risks. What do I need? We're looking for someone who brings both technical expertise and a collaborative mindset. Ideally, you will have: Proven experience in implementing and configuring the ShareDo platform in a professional setting. A developer's mindset with strong problem-solving skills and the ability to anticipate and address issues proactively. Experience working in agile teams, with excellent communication skills and a willingness to mentor junior team members. A proactive approach to staying informed about platform developments and identifying enhancements or challenges early. Chris Garrity, Head of Software Engineering & Application Support, shares his perspective on the role: "This position presents an excellent opportunity for a driven and talented developer to advance their career within a multi award-winning organisation. We're looking for someone who is passionate about delivering high-quality solutions and committed to enhancing the technical capabilities of the team. You'll be supported by a collaborative and experienced group, with dedicated time each week for personal development-allowing you to expand your skillset, gain valuable experience, and contribute to the continuous improvement of our services at HF." About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
05/12/2025
Full time
ShareDo Developer & Configurator Remote or hybrid (flexible) Permanent We are seeking a highly skilled and experienced ShareDo Developer and Configurator to join our growing technical delivery team. This is an exciting opportunity to play a pivotal role in our digital transformation journey, contributing to the implementation and customisation of the ShareDo platform within agile delivery environments. What you'll be doing: Collaborate within agile teams to deliver high-quality, secure, and scalable solutions using the ShareDo platform. Translate business requirements and acceptance criteria into effective technical configurations and customisations. Apply industry best practices to ensure robust and maintainable solutions. Stay current with platform updates and proactively identify opportunities for improvement or potential risks. What do I need? We're looking for someone who brings both technical expertise and a collaborative mindset. Ideally, you will have: Proven experience in implementing and configuring the ShareDo platform in a professional setting. A developer's mindset with strong problem-solving skills and the ability to anticipate and address issues proactively. Experience working in agile teams, with excellent communication skills and a willingness to mentor junior team members. A proactive approach to staying informed about platform developments and identifying enhancements or challenges early. Chris Garrity, Head of Software Engineering & Application Support, shares his perspective on the role: "This position presents an excellent opportunity for a driven and talented developer to advance their career within a multi award-winning organisation. We're looking for someone who is passionate about delivering high-quality solutions and committed to enhancing the technical capabilities of the team. You'll be supported by a collaborative and experienced group, with dedicated time each week for personal development-allowing you to expand your skillset, gain valuable experience, and contribute to the continuous improvement of our services at HF." About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We've been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas' Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we're now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA's, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure's engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. What we'd love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. The Interview Process (subject to change): You'll start with an introductory call with one of our Talent Partners. This is a 'get to know you session' and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What's in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure's success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We'll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn't be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We're a proud supporter of the ABI's 'Make Flexible Work' campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.
05/12/2025
Full time
Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We've been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas' Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do.Having completed our recent multi-year digital transformation, we're now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA's, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices. Work with our Architects and Principal Engineers on new tech choices and architecture evolution. Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD. Be a senior part of esure's engineering community. Strive to actively share technical expertise with the team and champion / drive tech change wider than your squad. What we'd love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things. A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key). Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach. An advocate of different agile methodologies: Scrum, Kanban, TDD, BDD, continuous delivery. The Interview Process (subject to change): You'll start with an introductory call with one of our Talent Partners. This is a 'get to know you session' and for you to explore the position in more detail. 1st stage: 1 hour interview with our Head of Technology 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions. 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager. Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What's in it for you?: Competitive salary that reflects your skills, experience and potential. Discretionary bonus scheme that recognises your hard work and contributions to esure's success. 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday. Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances. Company funded private medical insurance for qualifying colleagues. Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members. We'll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources. Driving good in the world couldn't be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities. Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues. We're a proud supporter of the ABI's 'Make Flexible Work' campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work. We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.
Scrum Master Salford- Media City Remote Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. About the team Chris Garrity, Head of Software Engineering & Application Support, shares his perspective on the role: "This position presents an excellent opportunity for a driven and talented Scrum master to advance their career within a multi award-winning organisation. We're looking for someone who is passionate about delivering high-quality solutions and committed to enhancing the technical capabilities of the team. You'll be supported by a collaborative and experienced group, with dedicated time each week for personal development-allowing you to expand your skillset, gain valuable experience, and contribute to the continuous improvement of our services at HF." What you'll be doing Facilitate Scrum events (Daily Scrum, Iteration Planning, Backlog Refinement, Review, Retrospective) and ensure they are outcome-focused. Coach the team on Agile and SAFe practices, Lean-Agile mindset, and team norms; model servant leadership. Support effective Program Increment (PI) Planning: readiness, team capacity planning, risk management (ROAM), and drafting Team PI Objectives. Enable flow using Kanban/Scrum, visualize work, manage WIP, and apply flow metrics (e.g. cycle time, throughput, aging). Identify, remove, and/or escalate impediments quickly; partner with the Product and Technical owners and other Scrum Masters to resolve cross-team blockers. Foster built-in quality (Definition of Ready/Done, test automation, CI/CD, pairing/mobbing, code review, and quality gates). Partner with the Product Owner on backlog health: refinement cadence, clarity of acceptance criteria, and readiness for planning. Drive relentless improvement via retrospectives, experiments, Kaizen, and Inspect & Adapt (I&A) problem-solving workshops. Support dependency management and synchronization across teams (Scrum of Scrums/ART Sync). Promote data-informed delivery using objectives, forecasts, and predictability measures; improve reliability of commitments. Coach on DevOps and trunk-based practices to reduce lead time and improve release stability. Champion psychological safety, inclusion, and high-collaboration ways of working. In addition to the core responsibilities, the Scrum Master may be required to undertake additional tasks or assume other responsibilities as necessary to ensure the effective operation of the team and the continued delivery. What do I need? 2 - 5 years' experience as a Scrum Master or Agile Coach; experience within SAFe/ARTs is strongly preferred. Proven facilitation of PI Planning, Scrum of Scrums/ART Sync, and Inspect & Adapt. Hands-on with Agile tooling (Jira), dashboards, and flow/predictability metrics. Strong coaching, mentoring, and conflict resolution skills; able to influence without authority. Excellent communication with technical and non-technical stakeholders; crisp written documentation. Nice to Have Experience supporting software engineering and application support teams in a production environment. Experience of legal case management tooling, such as ShareDo. Knowledge of incident & problem management, experience of ServiceNow. Agile community of practice leadership. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
05/12/2025
Full time
Scrum Master Salford- Media City Remote Permanent About HF People. Not just lawyers We're not your typical law firm - we're people with a passion for helping our clients and each other achieve the best possible outcomes. We are leading legal advisers to the insurance and commercial sectors across the UK & Ireland, known for our innovation, client focus, and long-lasting relationships. We do things differently, with a forward-thinking approach built around our clients' needs, supported by cutting-edge technology and a culture built around people from a wide range of backgrounds who are taking an equally wide range of routes to building their careers in law. About the team Chris Garrity, Head of Software Engineering & Application Support, shares his perspective on the role: "This position presents an excellent opportunity for a driven and talented Scrum master to advance their career within a multi award-winning organisation. We're looking for someone who is passionate about delivering high-quality solutions and committed to enhancing the technical capabilities of the team. You'll be supported by a collaborative and experienced group, with dedicated time each week for personal development-allowing you to expand your skillset, gain valuable experience, and contribute to the continuous improvement of our services at HF." What you'll be doing Facilitate Scrum events (Daily Scrum, Iteration Planning, Backlog Refinement, Review, Retrospective) and ensure they are outcome-focused. Coach the team on Agile and SAFe practices, Lean-Agile mindset, and team norms; model servant leadership. Support effective Program Increment (PI) Planning: readiness, team capacity planning, risk management (ROAM), and drafting Team PI Objectives. Enable flow using Kanban/Scrum, visualize work, manage WIP, and apply flow metrics (e.g. cycle time, throughput, aging). Identify, remove, and/or escalate impediments quickly; partner with the Product and Technical owners and other Scrum Masters to resolve cross-team blockers. Foster built-in quality (Definition of Ready/Done, test automation, CI/CD, pairing/mobbing, code review, and quality gates). Partner with the Product Owner on backlog health: refinement cadence, clarity of acceptance criteria, and readiness for planning. Drive relentless improvement via retrospectives, experiments, Kaizen, and Inspect & Adapt (I&A) problem-solving workshops. Support dependency management and synchronization across teams (Scrum of Scrums/ART Sync). Promote data-informed delivery using objectives, forecasts, and predictability measures; improve reliability of commitments. Coach on DevOps and trunk-based practices to reduce lead time and improve release stability. Champion psychological safety, inclusion, and high-collaboration ways of working. In addition to the core responsibilities, the Scrum Master may be required to undertake additional tasks or assume other responsibilities as necessary to ensure the effective operation of the team and the continued delivery. What do I need? 2 - 5 years' experience as a Scrum Master or Agile Coach; experience within SAFe/ARTs is strongly preferred. Proven facilitation of PI Planning, Scrum of Scrums/ART Sync, and Inspect & Adapt. Hands-on with Agile tooling (Jira), dashboards, and flow/predictability metrics. Strong coaching, mentoring, and conflict resolution skills; able to influence without authority. Excellent communication with technical and non-technical stakeholders; crisp written documentation. Nice to Have Experience supporting software engineering and application support teams in a production environment. Experience of legal case management tooling, such as ShareDo. Knowledge of incident & problem management, experience of ServiceNow. Agile community of practice leadership. What's in it for you? Apart from the competitive salary you'd expect, our package of benefits reflects our values of partnership, innovation, and being real people. We're committed to creating a dynamic workplace where everyone feels supported, empowered, and part of our success. You'll enjoy: 25 days' annual leave (rising to 30 with service) + Holiday Buy Scheme Life Insurance & Income Protection Private Medical Insurance & Healthcare Cash Plan Employee Assistance Programme & Digital GP services Pension Scheme Electric Car Scheme Enhanced Maternity, Paternity & Adoption Leave Hybrid & Flexible Working Options Discounted Gym Membership & Employee Discount Hub Flu & Eyecare Vouchers - and more! What next? If HF sounds like a place where you could belong, we'd love to learn more about you! Submit your CV here and we'll be in touch if we have any opportunities that match your experience and interests. If we don't have something right now, we'll keep your details on file and may reach out in the future as part of our talent pipeline.
