We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
30/01/2026
Full time
We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.
This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.
Working closely with the IT Manager, you’ll provide day-to-day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted point of contact for technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.
You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer-focused IT service is central to this role. You’ll ensure high-quality advice, effective support and timely resolution of issues for colleagues across the organisation.
The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not-for-profit organisation where value for money, resource management, and effective frontline services are essential.
This varied role will include specific responsibility for:
Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence-based technology requirements
Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
Balance strategic oversight with hands-on involvement to ensure successful delivery and ongoing value from technology investments
Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience - translating organisational needs into practical and well-evidenced technology solutions
Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
Ensure strong cyber security practices are embedded and consistently applied across the organisation
Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not-for-profit organisation
We will support your ongoing professional development with access to training and membership of professional networks.
We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.
For more information about this role please do not hesitate to contact Tracey Cornhill by email to Tracey.Cornhill@creativesupport.co.uk
Vacancy Reference Number: 84299
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas .
IT Manager Base salary from 40,000 to 55,000 based on experience Hybrid - Central London Our client is a fast-growing luxury travel company who specialise in worldwide bespoke travel itineraries. They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel. They are now recruiting for an experienced and hands-on IT Manager to oversee and deliver IT operations across their three London based sites. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment. To be considered, candidates must have previous IT Management experience gained within an SME business. This role is offered on a hybrid basis. IT Manager responsibilities: Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Implement and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments IT Manager Experience Required: Extensive IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support IT Manager Salary and Benefits Base salary from 40,000 to 55,000 based on experience Full training and mental wellbeing support 25 days annual leave Hybrid working Pension scheme Regular social events and incentives To apply for the IT Manager role, please email your CV and a member of the team will be in contact to discuss the role and company
01/04/2026
Full time
IT Manager Base salary from 40,000 to 55,000 based on experience Hybrid - Central London Our client is a fast-growing luxury travel company who specialise in worldwide bespoke travel itineraries. They create unforgettable tours which are focused on personalised design, authentic experiences, and responsible travel. They are now recruiting for an experienced and hands-on IT Manager to oversee and deliver IT operations across their three London based sites. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment. To be considered, candidates must have previous IT Management experience gained within an SME business. This role is offered on a hybrid basis. IT Manager responsibilities: Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Implement and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments IT Manager Experience Required: Extensive IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support IT Manager Salary and Benefits Base salary from 40,000 to 55,000 based on experience Full training and mental wellbeing support 25 days annual leave Hybrid working Pension scheme Regular social events and incentives To apply for the IT Manager role, please email your CV and a member of the team will be in contact to discuss the role and company
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
01/04/2026
Full time
Cyber Security Manager Permanent Tameside, Greater Manchester (Hybrid) Salary: £56,000 per annum + car allowance A leading housing association is seeking an experienced Cyber Security Manager to lead their network and security functions. This is a fantastic opportunity to shape cybersecurity strategy and governance in a purpose-driven organisation that manages over 37,000 homes and prioritises resident wellbeing, community sustainability, and innovation. About the role Reporting to the Assistant Director of Technology Services, you will provide tactical and operational leadership to a small, capable team (including Senior/Junior Security Analysts, Senior Security Engineer, and network engineers). The focus is approximately 80% cyber security and 20% network-related responsibilities. You will take a proactive, strategic approach to safeguarding information assets, managing cyber risks, leading incident response, and driving continual improvement in our security and network posture. Key responsibilities include: Developing and maintaining security strategies, policies, standards, and procedures in alignment with frameworks such as ISO27001 , NIST CSF , CIS Controls , and Cyber Essentials Plus . Providing senior leadership with insightful reports, dashboards, and actionable recommendations on security posture, risks, and incidents. Leading cyber risk assessments, third-party risk management, vulnerability remediation, patch management (soon transitioning to a third-party provider-opportunity to put your stamp on processes), and supplier compliance. Overseeing incident management, coordinating audits, penetration testing (third-party delivered, but you will shape scoping and remediation), and contributing to disaster recovery/business continuity. Mentoring and developing the team to high performance, aligned with SFIA framework. Building strong relationships with stakeholders, executive leaders, SOC partners, vendors, and auditors. Championing security awareness across the organisation. This is a leadership role where you can influence IT strategy, investment decisions, and compliance maturity. We are looking for someone ready to take ownership. About you We are particularly interested in candidates with proven managerial experience in cybersecurity (line managing teams, even small ones), strong compliance and governance expertise, and the ability to operate strategically. Essential : 5+ years hands-on technical experience in network/security, plus 2+ years in a senior/lead cybersecurity role. Leadership of teams and delivery of security strategies/policies. Deep knowledge of key frameworks (ISO27001, NIST CSF, CIS Controls, Cyber Essentials Plus). Experience in risk management, incident response, vulnerability management/remediation, third-party security, and stakeholder engagement. Relevant certifications (e.g., CISSP, CISM, CCNP Security, CEH, ISO27001 Lead Implementer/Auditor-or equivalent experience). Degree in Cyber Security, IT, Computer Science (or equivalent experience). Desirable : Background in housing, public sector, or regulated environments. Hands-on experience with firewalls, hybrid infrastructure security, SOC collaboration, and pen testing oversight. Experience and leadership ability outweigh formal qualifications-we value a strategic mindset and the drive to build robust governance. Benefits: Excellent work-life balance: 24 days annual leave + 3 days Christmas closure + bank holidays (rising with service). Flexible working: Compressed hours/4-day week possible, hybrid (50% home working after probation). Strong benefits: Competitive pension (Social Housing Pension Scheme), occupational sick pay, BHSF health membership, enhanced parental leave, training/development opportunities, on-site gyms. Progression: Clear opportunities for advancement (including into higher management over 5-10 years) in a pro-promotion culture. Purpose: Contribute to a respected organisation tackling housing challenges, building sustainable communities, and innovating digitally. If you're a hands-on leader with a track record in cybersecurity governance, compliance, and team management, and you're ready to lead in a supportive, outcome-focused environment, we'd love to hear from you.
BI (Business Intelligence) Developer Warrington Hybrid Full time permanent This is an exciting opportunity to play a key role in developing customer-facing BI solutions that enhance our services and improve procurement processes for our clients. You will work closely with developers, business analysts and project managers to design and deliver innovative reporting and data solutions using the Microsoft data and BI technology stack . If you are an enthusiastic BI Developer with a passion for building scalable, secure and user-friendly solutions, we would love to hear from you. What you'll be doing: As BI Developer, you will help create and deliver impactful business intelligence solutions that support better decision-making for our clients. Your responsibilities will include: Designing, building and delivering BI solutions using Microsoft Power BI and related tools, contributing to the development of our data warehouse Working with stakeholders to gather and analyse requirements, translating them into technical specifications and BI solution designs Writing clear, effective and maintainable code to deliver high-quality reporting and data solutions Testing and debugging BI solutions to ensure functionality, reliability and performance Integrating BI components with existing systems and third-party APIs to streamline data workflows and improve efficiency Participating in code reviews and contributing to coding standards and best practice Troubleshooting and resolving defects and user-reported issues quickly and effectively Maintaining and enhancing existing BI solutions to ensure stability, scalability and security Keeping up to date with emerging BI technologies and industry trends, particularly across the Microsoft ecosystem Supporting continuous improvement across BI development processes, tools and frameworks What we're looking for: We're looking for a skilled and driven BI Developer who brings technical expertise, strong collaboration skills and a customer-first mindset. You will be someone who: Has a proven track record of delivering successful BI solutions Is motivated, adaptable and results-focused Takes a logical, systematic approach to problem-solving Works well with cross-functional teams and stakeholders Communicates effectively and builds strong working relationships Puts customer needs at the centre of everything they do Thrives in a fast-paced environment and can manage multiple priorities across the development lifecycle Essential skills and experience: Proven experience as a BI Developer , with a track record of designing and deploying BI solutions using Microsoft technologies Advanced proficiency in Power BI and related Microsoft BI tools, including creating complex reports and dashboards Strong understanding of Power BI / Tabular data models , including design, management and operation Proficiency in DAX Strong knowledge of SQL / T-SQL , including database management and optimisation for BI applications Good understanding of BI development principles, methodologies and best practice Experience using development tools such as Visual Studio Code and Git Strong analytical and problem-solving skills, with the ability to understand complex data concepts quickly Excellent communication and collaboration skills Experience working in Agile / Scrum environments Hands-on experience with Microsoft Azure services , particularly Azure Data Factory Understanding of data warehousing concepts , including star schema architecture Desirable experience: Front-end technologies such as HTML, CSS and JavaScript Procurement technology or the social housing sector Azure platform or portal experience Microsoft Dynamics 365 and Dataverse , including data extraction and integration Build, deploy and test automation for BI solutions Tools such as Tabular Editor , ALM Toolkit , or Power BI's PBIP/PBIR source file formats Exposure to REST APIs, JSON, XML and PowerShell scripting
01/04/2026
Full time
BI (Business Intelligence) Developer Warrington Hybrid Full time permanent This is an exciting opportunity to play a key role in developing customer-facing BI solutions that enhance our services and improve procurement processes for our clients. You will work closely with developers, business analysts and project managers to design and deliver innovative reporting and data solutions using the Microsoft data and BI technology stack . If you are an enthusiastic BI Developer with a passion for building scalable, secure and user-friendly solutions, we would love to hear from you. What you'll be doing: As BI Developer, you will help create and deliver impactful business intelligence solutions that support better decision-making for our clients. Your responsibilities will include: Designing, building and delivering BI solutions using Microsoft Power BI and related tools, contributing to the development of our data warehouse Working with stakeholders to gather and analyse requirements, translating them into technical specifications and BI solution designs Writing clear, effective and maintainable code to deliver high-quality reporting and data solutions Testing and debugging BI solutions to ensure functionality, reliability and performance Integrating BI components with existing systems and third-party APIs to streamline data workflows and improve efficiency Participating in code reviews and contributing to coding standards and best practice Troubleshooting and resolving defects and user-reported issues quickly and effectively Maintaining and enhancing existing BI solutions to ensure stability, scalability and security Keeping up to date with emerging BI technologies and industry trends, particularly across the Microsoft ecosystem Supporting continuous improvement across BI development processes, tools and frameworks What we're looking for: We're looking for a skilled and driven BI Developer who brings technical expertise, strong collaboration skills and a customer-first mindset. You will be someone who: Has a proven track record of delivering successful BI solutions Is motivated, adaptable and results-focused Takes a logical, systematic approach to problem-solving Works well with cross-functional teams and stakeholders Communicates effectively and builds strong working relationships Puts customer needs at the centre of everything they do Thrives in a fast-paced environment and can manage multiple priorities across the development lifecycle Essential skills and experience: Proven experience as a BI Developer , with a track record of designing and deploying BI solutions using Microsoft technologies Advanced proficiency in Power BI and related Microsoft BI tools, including creating complex reports and dashboards Strong understanding of Power BI / Tabular data models , including design, management and operation Proficiency in DAX Strong knowledge of SQL / T-SQL , including database management and optimisation for BI applications Good understanding of BI development principles, methodologies and best practice Experience using development tools such as Visual Studio Code and Git Strong analytical and problem-solving skills, with the ability to understand complex data concepts quickly Excellent communication and collaboration skills Experience working in Agile / Scrum environments Hands-on experience with Microsoft Azure services , particularly Azure Data Factory Understanding of data warehousing concepts , including star schema architecture Desirable experience: Front-end technologies such as HTML, CSS and JavaScript Procurement technology or the social housing sector Azure platform or portal experience Microsoft Dynamics 365 and Dataverse , including data extraction and integration Build, deploy and test automation for BI solutions Tools such as Tabular Editor , ALM Toolkit , or Power BI's PBIP/PBIR source file formats Exposure to REST APIs, JSON, XML and PowerShell scripting
Security Engineer Field-Based Full-Time £36,000 - £40,000 + Benefits Ready to take your career to the next level with a company that's growing fast and doing things differently? At entrust IT , we're expanding our high-performing Security Team and looking for a driven, skilled Security Engineer who thrives in a fast-paced environment and takes pride in delivering exceptional work. If you're experienced, hands-on, and ready to step up - this is your moment. Key Responsibilities of the Security Engineer: You'll be at the heart of our operations, delivering cutting-edge security solutions across commercial, education, and residential environments. Install and configure IP CCTV & Door Access Control systems Carry out fault finding, testing & commissioning Deliver both reactive and planned works Install containment systems (trunking, conduit, tray, basket) Lead projects on-site and support junior engineers Work closely with Project Managers to ensure smooth delivery Maintain high standards of documentation, compliance & quality Provide top-tier service to clients every step of the way What We're Looking For We want someone who's not just technically strong - but proactive, solution-focused, and ready to grow. You'll bring: Proven experience in security installations Strong knowledge of IP CCTV and access control systems A proactive mindset with excellent problem-solving skills Confidence working independently and as part of a team Great communication skills (on-site and with clients) High attention to detail and commitment to quality (NSI standards) You'll also have: Full UK Driving Licence Strong IT skills (including Microsoft Office) A flexible approach to working hours Bonus points for: ECS/CSCS Card NVQ in Security Installations IPAF / PASMA licences Site Supervisor certification Enhanced DBS Why Join entrust IT? We're not just another company - we're building something ambitious. Clear career progression - grow into senior roles Work with a supportive, expert team Be part of a forward-thinking, fast-growing business Work with high-quality, modern security technologies Make a real impact on projects from start to finish What You'll Get £36,000 - £40,000 salary 22 days annual leave Ongoing training & development opportunities Company uniform & PPE Access to the tools and tech you need to succeed Ready to Apply? If you're an experienced Security Engineer looking for a new challenge - or ready to step into a more senior role - we want to hear from you. Apply now and be part of something bigger.
01/04/2026
Full time
Security Engineer Field-Based Full-Time £36,000 - £40,000 + Benefits Ready to take your career to the next level with a company that's growing fast and doing things differently? At entrust IT , we're expanding our high-performing Security Team and looking for a driven, skilled Security Engineer who thrives in a fast-paced environment and takes pride in delivering exceptional work. If you're experienced, hands-on, and ready to step up - this is your moment. Key Responsibilities of the Security Engineer: You'll be at the heart of our operations, delivering cutting-edge security solutions across commercial, education, and residential environments. Install and configure IP CCTV & Door Access Control systems Carry out fault finding, testing & commissioning Deliver both reactive and planned works Install containment systems (trunking, conduit, tray, basket) Lead projects on-site and support junior engineers Work closely with Project Managers to ensure smooth delivery Maintain high standards of documentation, compliance & quality Provide top-tier service to clients every step of the way What We're Looking For We want someone who's not just technically strong - but proactive, solution-focused, and ready to grow. You'll bring: Proven experience in security installations Strong knowledge of IP CCTV and access control systems A proactive mindset with excellent problem-solving skills Confidence working independently and as part of a team Great communication skills (on-site and with clients) High attention to detail and commitment to quality (NSI standards) You'll also have: Full UK Driving Licence Strong IT skills (including Microsoft Office) A flexible approach to working hours Bonus points for: ECS/CSCS Card NVQ in Security Installations IPAF / PASMA licences Site Supervisor certification Enhanced DBS Why Join entrust IT? We're not just another company - we're building something ambitious. Clear career progression - grow into senior roles Work with a supportive, expert team Be part of a forward-thinking, fast-growing business Work with high-quality, modern security technologies Make a real impact on projects from start to finish What You'll Get £36,000 - £40,000 salary 22 days annual leave Ongoing training & development opportunities Company uniform & PPE Access to the tools and tech you need to succeed Ready to Apply? If you're an experienced Security Engineer looking for a new challenge - or ready to step into a more senior role - we want to hear from you. Apply now and be part of something bigger.
Cloud Engineering Manager£70,000 - £80,000 plus a bonus, generous pension and holiday allowance, hybrid working +moreEpsom, Surrey, KT17 We're looking for a Cloud Engineering Manager to lead a small engineering team responsible for low-level design, build, and secure operation of a scalable, reliable and cost-efficient Azure cloud environment. This role bridges technical delivery and team leadership-you'll define engineering standards, mentor engineers, contribute to platform roadmaps, and ensure high levels of operational availability across the estate. This is a hands-on, operations-focused role. It's ideal for an experienced Azure Engineer with team leadership experience or Cloud Engineering Manager who wants to remain close to the technology while managing a small team. You'll play a key role in the day-to-day running of the cloud environment, with the autonomy to improve processes, while also contributing to projects and working closely with architects on design. Key Responsibilities; Lead and manage a small cloud engineering team (work allocation, mentoring, performance management) Remain hands-on with Azure across deployment, configuration and maintenance Produce high-quality, Low-Level Design (LLD) documentation Support design and project delivery in collaboration with Solution Architects Manage Azure tenancy administration and optimisation Oversee cloud security, DLP and MFA implementation Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support legacy infrastructure (on-prem and virtual) where required Produce management information (MI) on performance, cost and usage A Typical Day Planning and prioritising team workloads Running team huddles / check-ins Hands-on engineering and troubleshooting Attending project meetings and working with architects Managing BAU tasks, escalations and ad-hoc issues This is a varied, fast-paced role where adaptability is key. What We're Looking For An experienced, hands-on Azure Engineer Previous management or team leadership experience Strong Low-Level Design (LLD) capability Excellent interpersonal and communication skills-this is a collaborative role Experience working in a regulated or process-driven environment A proactive, organised and detail-focused approach Essential Skills & Experience Microsoft Azure administration (networking, firewalls, DR, tenancy) Azure Site Recovery (ASR) and disaster recovery testing Microsoft 365 (Exchange Online, SharePoint Online) Windows Server deployment and administration Cloud security (DLP, MFA) Backup technologies (including Veeam) Strong experience with documentation, governance and change control Certifications (Required) AZ-104: Microsoft Azure Administrator , AZ-305: Designing Microsoft Azure Infrastructure Solutions Desirable - AWS exposure, VDI platforms (Azure Virtual Desktop, Horizon), Infrastructure-as-Code (Terraform, ARM, Azure DevOps), SQL Server administration
01/04/2026
Full time
Cloud Engineering Manager£70,000 - £80,000 plus a bonus, generous pension and holiday allowance, hybrid working +moreEpsom, Surrey, KT17 We're looking for a Cloud Engineering Manager to lead a small engineering team responsible for low-level design, build, and secure operation of a scalable, reliable and cost-efficient Azure cloud environment. This role bridges technical delivery and team leadership-you'll define engineering standards, mentor engineers, contribute to platform roadmaps, and ensure high levels of operational availability across the estate. This is a hands-on, operations-focused role. It's ideal for an experienced Azure Engineer with team leadership experience or Cloud Engineering Manager who wants to remain close to the technology while managing a small team. You'll play a key role in the day-to-day running of the cloud environment, with the autonomy to improve processes, while also contributing to projects and working closely with architects on design. Key Responsibilities; Lead and manage a small cloud engineering team (work allocation, mentoring, performance management) Remain hands-on with Azure across deployment, configuration and maintenance Produce high-quality, Low-Level Design (LLD) documentation Support design and project delivery in collaboration with Solution Architects Manage Azure tenancy administration and optimisation Oversee cloud security, DLP and MFA implementation Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support legacy infrastructure (on-prem and virtual) where required Produce management information (MI) on performance, cost and usage A Typical Day Planning and prioritising team workloads Running team huddles / check-ins Hands-on engineering and troubleshooting Attending project meetings and working with architects Managing BAU tasks, escalations and ad-hoc issues This is a varied, fast-paced role where adaptability is key. What We're Looking For An experienced, hands-on Azure Engineer Previous management or team leadership experience Strong Low-Level Design (LLD) capability Excellent interpersonal and communication skills-this is a collaborative role Experience working in a regulated or process-driven environment A proactive, organised and detail-focused approach Essential Skills & Experience Microsoft Azure administration (networking, firewalls, DR, tenancy) Azure Site Recovery (ASR) and disaster recovery testing Microsoft 365 (Exchange Online, SharePoint Online) Windows Server deployment and administration Cloud security (DLP, MFA) Backup technologies (including Veeam) Strong experience with documentation, governance and change control Certifications (Required) AZ-104: Microsoft Azure Administrator , AZ-305: Designing Microsoft Azure Infrastructure Solutions Desirable - AWS exposure, VDI platforms (Azure Virtual Desktop, Horizon), Infrastructure-as-Code (Terraform, ARM, Azure DevOps), SQL Server administration
Role: IT Manager Location: Halesowen (Fully In-Office) Salary: £40,000 - £50,000 Network IT supports a well-established and growing organisation who are seeking a hands-on, technically strong IT Manager to oversee and continually improve its technology estate. This role is ideal for an IT professional who thrives in a practical, solutions-focused environment with responsibility for systems stability, integrations, security, and digital platforms.You will ensure the business is supported with reliable, modern, and secure IT systems that enable teams to operate effectively and make informed decisions. This position offers an opportunity to shape the IT direction of the organisation while remaining closely involved in day-to-day operations. This role will require you to be on-site, Monday to Friday. Please ensure you are happy to commit to this arrangement before applying. Key Responsibilities In this role, you will ensure the smooth running, development, and ongoing improvement of all business-critical IT systems. You will provide hands-on technical support, manage integrations and infrastructure, and collaborate with internal teams and external partners to maintain a secure and efficient technology environment. Resolve user issues and deliver technology training. Manage IT procurement, asset lifecycle, and maintenance. Oversee system development, GDPR compliance, and integration performance. Own the B2B platform and coordinate enhancements with 3rd-party developers. Manage IT service providers and partners, ensuring SLAs are met. Support ERP users and assist the e-commerce team with Shopify integrations. Lead IT projects and maintain Access Control systems (Paxton Net2). Oversee IT infrastructure, networking, and web server administration. Manage MDM for mobile phones and warehouse scanners. Essential Experience & Knowledge We're looking for a technically confident IT professional with a strong blend of hands-on capability and practical problem-solving. You'll thrive if you enjoy working across a varied tech stack and taking ownership of how systems support a fast-moving business. Key experience includes: Solid command of Office 365 administration and user management. Microsoft Business Central, MS Dynamics, or Nvision. Strong grounding in networking fundamentals , including switching and routing. Experience maintaining and optimising web servers . Confident working with MySQL/SQL for queries, reporting, and troubleshooting. Ability to script and automate using Python . Understanding and working with RESTful APIs for integrations and data flows. Practical knowledge of wholesale/distribution processes and how systems underpin operations. Excellent problem-solving, communication, and project delivery skills. A proactive, improvement-focused mindset with a desire to modernise and streamline systems. While not essential, experience in any of the following is highly desirable and would help you hit the ground running: Power BI for analytics and dashboards. Jet Reports for financial and operational reporting. Working knowledge of the Linux CLI . Familiarity with WordPress for content management. Front-end skills such as HTML/CSS . Experience with Magento 2 or other e-commerce platforms. Understanding of Shopify and multi-store environments.
01/04/2026
Full time
Role: IT Manager Location: Halesowen (Fully In-Office) Salary: £40,000 - £50,000 Network IT supports a well-established and growing organisation who are seeking a hands-on, technically strong IT Manager to oversee and continually improve its technology estate. This role is ideal for an IT professional who thrives in a practical, solutions-focused environment with responsibility for systems stability, integrations, security, and digital platforms.You will ensure the business is supported with reliable, modern, and secure IT systems that enable teams to operate effectively and make informed decisions. This position offers an opportunity to shape the IT direction of the organisation while remaining closely involved in day-to-day operations. This role will require you to be on-site, Monday to Friday. Please ensure you are happy to commit to this arrangement before applying. Key Responsibilities In this role, you will ensure the smooth running, development, and ongoing improvement of all business-critical IT systems. You will provide hands-on technical support, manage integrations and infrastructure, and collaborate with internal teams and external partners to maintain a secure and efficient technology environment. Resolve user issues and deliver technology training. Manage IT procurement, asset lifecycle, and maintenance. Oversee system development, GDPR compliance, and integration performance. Own the B2B platform and coordinate enhancements with 3rd-party developers. Manage IT service providers and partners, ensuring SLAs are met. Support ERP users and assist the e-commerce team with Shopify integrations. Lead IT projects and maintain Access Control systems (Paxton Net2). Oversee IT infrastructure, networking, and web server administration. Manage MDM for mobile phones and warehouse scanners. Essential Experience & Knowledge We're looking for a technically confident IT professional with a strong blend of hands-on capability and practical problem-solving. You'll thrive if you enjoy working across a varied tech stack and taking ownership of how systems support a fast-moving business. Key experience includes: Solid command of Office 365 administration and user management. Microsoft Business Central, MS Dynamics, or Nvision. Strong grounding in networking fundamentals , including switching and routing. Experience maintaining and optimising web servers . Confident working with MySQL/SQL for queries, reporting, and troubleshooting. Ability to script and automate using Python . Understanding and working with RESTful APIs for integrations and data flows. Practical knowledge of wholesale/distribution processes and how systems underpin operations. Excellent problem-solving, communication, and project delivery skills. A proactive, improvement-focused mindset with a desire to modernise and streamline systems. While not essential, experience in any of the following is highly desirable and would help you hit the ground running: Power BI for analytics and dashboards. Jet Reports for financial and operational reporting. Working knowledge of the Linux CLI . Familiarity with WordPress for content management. Front-end skills such as HTML/CSS . Experience with Magento 2 or other e-commerce platforms. Understanding of Shopify and multi-store environments.
IT Manager Location: London (3 days per week) Salary: £45,000-£50,000 (dependent on experience) We are seeking an experienced and hands-on IT Manager to oversee and deliver IT operations across a UK-based travel and hospitality group with three London offices. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. Key Responsibilities Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Maintain and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Strengthen cybersecurity practices and ensure compliance with UK GDPR and IT governance standards Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments Work with senior leadership to develop short- and long-term IT strategy Skills & Experience Broad IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Excellent communication and problem-solving skills Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment.
01/04/2026
Full time
IT Manager Location: London (3 days per week) Salary: £45,000-£50,000 (dependent on experience) We are seeking an experienced and hands-on IT Manager to oversee and deliver IT operations across a UK-based travel and hospitality group with three London offices. This role will act as the primary point of contact for all IT support, ensuring a secure, efficient, and user-friendly technology environment while supporting both day-to-day operations and long-term IT strategy. Key Responsibilities Act as the first point of contact for all IT queries, providing friendly and responsive technical support Manage the full lifecycle of IT equipment, including setup, maintenance, repair, and decommissioning Maintain and improve helpdesk processes to ensure efficient issue resolution Conduct audits of hardware, software, licences, and IT processes to identify improvements Monitor network performance and coordinate with external vendors and service providers Manage onboarding and offboarding processes, including equipment and access management Strengthen cybersecurity practices and ensure compliance with UK GDPR and IT governance standards Oversee software licences, subscriptions, and vendor relationships Support IT projects and advise on infrastructure improvements and technology investments Work with senior leadership to develop short- and long-term IT strategy Skills & Experience Broad IT generalist experience, ideally in a multi-site environment Strong background in IT support, systems administration, and infrastructure management Knowledge of Windows and/or macOS environments and productivity tools Understanding of cybersecurity, data protection, and backup strategies Experience managing networks, hardware, cloud tools, and vendors Excellent communication and problem-solving skills Highly organised, proactive, and able to work independently across multiple locations Service-focused with a personable and professional approach to user support This is an excellent opportunity for a proactive IT professional looking to take ownership of IT operations and contribute to the ongoing development of a growing organisation's technology environment.
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
01/04/2026
Full time
IAM Engineer Permanent London 2x a week About the Role We are exclusively partnered with a leading retail organisation who are seeking a highly skilled and security-focused Senior IAM Engineer to spearhead the evolution of our identity platforms and core infrastructure. As we transition toward a cloud-native, Entra ID-centric ecosystem, you will take full ownership of modernising our directory services and enterprise baseline.This is a pivotal role for a technical leader who excels in managing hybrid environments while strategically driving the retirement of legacy Active Directory (AD DS) in favor of Microsoft Entra ID and Intune . You will act as the technical authority for identity, ensuring all infrastructure controls are robust, compliant, and strictly aligned with Zero Trust principles.Key Responsibilities Identity & Access Management (IAM): Design and manage hybrid identity configurations, including domain joins, OU/GPO design, and trust relationships. Security Implementation: Maintain SSO, Conditional Access, MFA, and passwordless authentication strategies. Privileged Access: Define and oversee RBAC, PIM, and Just-in-Time (JIT) access for administrative and service accounts. Cloud Migration: Lead the shift from domain-joined/hybrid environments to Entra ID joined, utilizing Windows Autopilot and Intune for lifecycle management. Infrastructure Modernization: Replace legacy GPO-based configurations with Intune configuration profiles and security baselines. Legacy Decommissioning: Plan the phase-out of traditional services such as ADCS, on-prem LDAP applications, and outdated protocols like Kerberos and NTLM. Automation: Streamline operations by automating identity tasks using PowerShell, Microsoft Graph API, and Azure CLI. Governance & Compliance: Ensure all platforms meet hardening standards and assist with audit readiness for frameworks such as ISO 27001, GDPR, or PCI DSS. What We're Looking For Essential Experience: Expertise in Microsoft Identity: Proven track record with Azure Entra ID, Active Directory, and managing hybrid-to-cloud transitions. Device Management: Strong proficiency in Microsoft Intune/Endpoint Manager and modern Windows device transformation. Security Tooling: Hands-on experience deploying PIM, SSPR, and Conditional Access in a production environment. Protocols: Deep understanding of authentication protocols (SAML, OIDC, OAuth2, LDAP) and their cloud-based alternatives. Governance: Experience with Entra ID Governance features, including Access Reviews and Lifecycle Workflows. Automation Skills: Proficient in scripting with PowerShell or Logic Apps to ensure scalable operations. Desirable Experience: Familiarity with Microsoft Purview, Defender for Identity, or Microsoft Sentinel. Background in retiring legacy infrastructure like RADIUS or on-prem file shares. Knowledge of Zero Trust architecture and CIS/NIST compliance baselines. Qualifications & Attributes Experience: 5-10 years within IAM, Windows Infrastructure, or Hybrid Cloud Operations. Education: Bachelor's degree in Computer Science, Cyber Security, or equivalent professional experience. Certifications (Preferred): Microsoft SC-300, SC-100, MD-102, or AZ-104. Soft Skills: An analytical mindset with the ability to lead transformational projects and collaborate effectively across Security and DevOps teams. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer facing skills. Will be required to be self-motivated with good organisational skills, and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours which support team productivity. Must have a high standard of communication and inter-personal skills to support colleagues and team members. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction.
31/03/2026
Full time
Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple customer locations, ensuring service excellence and adherence to SLAs. If you thrive in a hands-on, fast-paced environment and enjoy solving technical challenges, we'd love to hear from you. To attend customer sites to provide support on IT hardware and software products, within the required Service Level Agreement (SLA). To work efficiently and proactively to deliver IT support services to a wide range of customers. Security clearance or willingness to apply will be required for this role. Key responsibilities: Will be required to undertake advanced diagnostics, repair, and replace PC's, Laptops, Printers, Servers, relevant network support and retail equipment and associated peripherals. Complete customer rebuilds and configuration to desk Assist other engineers in the delivery of service to our customers. Cover site roles where required due to planned or un-planned absence. Achieve the dynamic KPI targets set for your role. Communicate with Call Administration teams and the Field Delivery Manager throughout the day to effectively manage all call details real time and gain full understanding of the customer's SLA requirements. Utilise a mobile device to check and update allocated calls in a timely manner to achieve required commit time, and reflect actual work done in real time by way of accurate and quality updates. This will also include the completion of any part movements and RMA generation. Will be able to carry out IMAC projects with little supervision and lead as and when required. Will embrace and train on any new technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick Win' processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies and processes where applicable. Skills and experience: Must always be professional and presentable. Must have a full UK driving licence. Must have excellent customer facing skills. Will be required to be self-motivated with good organisational skills, and can work unsupervised. Must possess or can obtain relevant technical certifications. Must possess at least the CompTIA A+, CompTIA Server+ qualifications or have the equivalent knowledge / experience. Must possess the ability to work at height and undertake varied manual handling activities. Will display positive behaviours which support team productivity. Must have a high standard of communication and inter-personal skills to support colleagues and team members. Why Join Us? Work with a supportive and skilled team across diverse client environments. Gain exposure to a wide range of technologies and industries. Opportunities for professional development and certification. Be part of a company that values innovation, reliability, and customer satisfaction.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
31/03/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
31/03/2026
Full time
Our client is recruiting for an IT Manager to lead their internal IT function in London. This is a fully office-based role within a Mac-focused professional services environment, requiring strong technical expertise, team leadership, and a proactive approach to infrastructure management and security. The Role This position is responsible for overseeing all IT systems and infrastructure, managing two IT Engineers, and driving IT projects forward in line with business objectives. The environment is approximately 95% Mac-based, and the successful candidate must have extensive experience managing macOS environments using Jamf Pro and related tools. Security, performance, and reliability are critical, particularly within a regulated professional services setting handling confidential client data. Key Responsibilities • Full ownership and management of IT infrastructure and services • Leading, mentoring, and developing a small IT team • Managing Mac hardware lifecycle, deployment, and updates via Jamf Pro • Administration of Linux servers, including scripting, web, file, and directory services • Managing networking infrastructure including firewalls (SonicWall essential), switches, and wireless access points • Overseeing VOIP/SIP systems (3CX), virtual environments (Hyper-V, VMware), and storage (Synology/QNAP) • Managing Active Directory, VPNs, server/application security, and print services • Monitoring SLAs and ticketing systems, ensuring service standards are maintained • Preparing and presenting annual IT budgets and reporting regularly to stakeholders • Managing service contracts, renewals, and the firm s asset register • Providing hands-on support for user issues, practice management systems, and infrastructure • Being available out of hours in the event of critical IT incidents The Candidate • Extensive experience supporting and deploying macOS in a business environment (Jamf Pro essential) • Strong Linux administration and command-line scripting skills (Bash/Python) • Proven networking expertise including SonicWall, Brocade, and Ubiquiti • Experience with Dell servers, VMware/Hyper-V, storage solutions, and server security • Working knowledge of Windows 10/11 and Windows Server environments • Demonstrable experience managing an IT function and reporting to senior stakeholders • Strong documentation skills and structured approach to infrastructure management • Flexible, solutions-focused, and confident supporting users at all levels What s on Offer • Senior leadership role with full responsibility for IT strategy and delivery • Stable, professional services environment • Opportunity to modernise and develop infrastructure • Competitive salary dependent on experience Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
31/03/2026
Contractor
Network Engineer (Gigamon or Juniper or Cisco) - Must hold an Active SC Clearance A Network Engineer with Gigamon expertise to join a highly skilled team delivering a major cyber roll-out for a large government client. This is a hands-on role working on a secure site, requiring strong technical skills, a proactive attitude, and the ability to work collaboratively with engineering and project teams. Key Responsibilities: Remotely configure hardware under the direction of a technical team lead. Build, configure, and harden Juniper switches following detailed build guides. Build and on-board Gigamon physical appliances to the Gigavue FM Management Server . Travel to customer sites to install hardware within racks. Provide remote hardware support during customer testing phases. Deliver regular progress updates to the Project Manager and technical leads. Ensure new hardware is successfully integrated into support processes. Support out-of-hours work where required, due to customer operational schedules. Essential Skills & Experience: Demonstrable experience as a Network Engineer , ideally on Cisco-focused projects , with proven track record of implementing hardware at customer sites. Strong understanding of Gigamon solutions and on-boarding processes. If you don't have Gigamon experience you MUST have Extensive Juniper or Cisco experience. Ability to build positive working relationships and collaborate effectively within a wider project team. Clear and professional communication skills when dealing with colleagues, management, and customers. Experience supporting large government programmes or high-security environments. A proactive and positive approach with the ability to work independently and resolve technical issues. Comfortable working with minimal supervision, and able to troubleshoot and report on hardware issues and remediation steps. This is an exciting opportunity to contribute to a high-profile and impactful government programme, working with cutting-edge technologies in a secure and fast-paced environment.
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
31/03/2026
Full time
Information Security Manager £70,000 £80,000 Remote (UK) Eligible for SC/DV Clearance Protect. Enable. Lead. Join TwinStream a dynamic, engineering-led consultancy born from real-world problem solvers within UK government organisations. We bring technical excellence to complex missions, and now we re looking for someone who can elevate our security posture as we continue to grow. If you want a role where you're trusted, empowered, and hands-on with real impact this is it. Why TwinStream? In 2019, our founders united their expertise to build a business that delivers exceptional service and cutting-edge solutions across government, defence, and highly regulated sectors. Today, TwinStream teams operate both on-site with clients and remotely nationwide, supporting high-stakes, high-impact work. We're scaling rapidly and your voice will matter. The Role: Information Security Manager We re searching for a practical, proactive, mid-to-senior InfoSec practitioner who thrives on doing not just advising. This is a delivery-focused role, perfect for someone who enjoys: Crafting and updating policies Driving governance, risk, and compliance Embedding secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You ll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling your mission is governance, risk, compliance, and enabling secure delivery. What You ll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR, and MOD CSM v3/v4 Plan, coordinate, and support internal/external audits and pen tests Embed security into projects, cloud services, and software delivery Deliver engaging security training and awareness sessions Contribute to Business Continuity, Disaster Recovery, and internal audit Act as TwinStream s primary point of contact for all things InfoSec What You ll Bring Proven experience as an Information Security Manager or similar Strong experience in incident management, risk governance, and practical InfoSec delivery Ability to embed security into modern software development and cloud environments Strong knowledge of ISO 27001, Cyber Essentials Plus, and UK regulatory requirements Excellent communication skills confident translating security for all audiences Comfortable working remotely in a flexible, fast-paced environment Relevant certifications (e.g., CISSP, CISM, ISO 27001 Lead Implementer/Auditor) Eligible for UK Security Clearance (minimum SC) Why You ll Love Working With Us 8% employer pension contribution Private medical cover including dental & optical (for you and your family) Learning & development autonomy you drive your growth Flexible remote working that actually supports your life Electric vehicle salary sacrifice scheme Cycle to Work + Life Assurance 28 days holiday + bank holidays Quarterly meet-ups, summer party & Christmas celebrations We re building something special and you ll be at the heart of it. Ready to make your mark? Join a team where your expertise shapes how we protect people, systems, and missions that matter. Apply now and take the next step with TwinStream.
Cloud Infrastructure Manager Epsom, Surrey, KT17 £70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: Deployment, configuration and ongoing administration of Azure services Ownership of Azure tenancy, security controls, DLP and MFA Producing Low Level Design (LLD) documentation for new and evolving solutions Migration of legacy on-premise systems to Azure SQL infrastructure administration across on-prem and cloud environments Capacity planning, disaster recovery and Azure Site Recovery testing Storage lifecycle management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well-governed change Managing transitional physical and virtual server and networking platforms Producing operational and cost management information for senior stakeholders Leading, mentoring and developing the infrastructure team, including performance management and objective setting Establishing and maintaining technical standards, policies and procedures Skills & Experience Required: Essential: Proven experience in a regulated environment Strong Azure administration background (certifications highly desirable) Cloud networking, firewalls and security architecture Microsoft 365 Enterprise (Exchange Online, SharePoint Online) Windows Server administration Azure Disaster Recovery and Business Continuity VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon) Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault) Platform security, DLP and MFA Infrastructure monitoring and alerting tools Low-level cloud design and solution architecture Excellent communication, stakeholder engagement and leadership skills Demonstrable people management and team development experience Proactive, detail-driven and solutions-focused mindset Desirable: Infrastructure as Code (Terraform, ARM, Azure DevOps) Cloud security frameworks and policy definition SQL Server administration Working knowledge of AWS Experience with Pluralsight skills and sandbox environments Why Apply? This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You ll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation s digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.
31/03/2026
Full time
Cloud Infrastructure Manager Epsom, Surrey, KT17 £70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: Deployment, configuration and ongoing administration of Azure services Ownership of Azure tenancy, security controls, DLP and MFA Producing Low Level Design (LLD) documentation for new and evolving solutions Migration of legacy on-premise systems to Azure SQL infrastructure administration across on-prem and cloud environments Capacity planning, disaster recovery and Azure Site Recovery testing Storage lifecycle management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well-governed change Managing transitional physical and virtual server and networking platforms Producing operational and cost management information for senior stakeholders Leading, mentoring and developing the infrastructure team, including performance management and objective setting Establishing and maintaining technical standards, policies and procedures Skills & Experience Required: Essential: Proven experience in a regulated environment Strong Azure administration background (certifications highly desirable) Cloud networking, firewalls and security architecture Microsoft 365 Enterprise (Exchange Online, SharePoint Online) Windows Server administration Azure Disaster Recovery and Business Continuity VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon) Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault) Platform security, DLP and MFA Infrastructure monitoring and alerting tools Low-level cloud design and solution architecture Excellent communication, stakeholder engagement and leadership skills Demonstrable people management and team development experience Proactive, detail-driven and solutions-focused mindset Desirable: Infrastructure as Code (Terraform, ARM, Azure DevOps) Cloud security frameworks and policy definition SQL Server administration Working knowledge of AWS Experience with Pluralsight skills and sandbox environments Why Apply? This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You ll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation s digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.
SCIDA Field Engineer - Telecoms / Defence / RAF Support Location: St. Mawgan / Cornwall region - Field-Based Industry: Defence, MOD, RAF, Telecoms, Critical National Infrastructure Package: Competitive Salary; Flexible Benefits Telent are now looking for a SCIDA Site Engineer in the Southern part of England due to growth. As a SCIDA Field Engineer, you'll work at the heart of Defence ICT assurance, supporting the RAF and wider MOD estate by ensuring that ICT systems are designed, installed and maintained to the highest security, safety and engineering standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. We are seeking professionals ideally from Telecoms, RAF, Armed Forces or Defence engineering backgrounds , confident working independently and travelling across the Cornwall and St. Mawgan sites. Full Right to Work in the UK, eligibility to gain NPPV3 / SC Security Clearance required, and DV (Developed Vetting) may also be required. The Role: As a SCIDA Field Engineer, you will deliver SCIDA services, conduct engineering assurance, and provide specialist guidance across allocated sites across Cornwall and St. Mawgan locations. You will support Engineering Change Requests (ECRs), complete site inspections, undertake design reviews, and advise on compliance with JSP 453, JSP 440, AP 600 and key British Standards. Working closely with RAF site teams, Air SCIDA Engineers and your Telent Area Manager, you will help maintain continuity of operational services while ensuring safe, compliant and secure ICT installations. This is a hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical advice to RAF personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives and OC Engineers on engineering compliance Provide specialist engineering or project management expertise when required Identify cost-saving opportunities and efficiency improvements Conduct site assessments and produce cost estimates for SCIDA support Offer specialist knowledge (e.g., confined spaces, working at height, fire safety) Secondary Responsibilities Support pan-estate assessments and contribute to quarterly progress reporting Complete mandatory SCIDA training and engage in PDR processes Provide cover for colleagues during absence and maintain continuity documentation Identify business opportunities and pursue professional development (CEng, IEng, NVQs) Gain awareness of company financial drivers and broader Telent teams Health, Safety, Equality & Security Follow Telent and MOD Health & Safety and Environmental Protection regulations Adhere to Equality & Diversity policies and complete mandatory training Comply with MOD security protocols when handling protected information SC Clearance required UK National requirement (security) SCIDA Field Engineer - Who You Are: You are a structured, disciplined and self-motivated engineer with strong Defence industry ICT experience. You work confidently across multiple locations, communicate effectively at senior level, and produce clear technical documentation. Experience in SCIDA, RAF engineering, Telecoms or MOD related ICT gives you the capability to interpret standards, assess compliance and guide safe, secure and high-quality installations. SCIDA Field Engineer - Key Requirements: SCIDA Foundation courses (desirable, but will be provided if not already held) SCIDA experience (AIR or other related environments) - Essential Working and practical knowledge of JSP 440, JSP 453, DICTIS, JSP 375, BS Standards, SIs, SDIP-29/2 Experience with MoD CIS/ICT/ATM systems Crypto and/or TEMPEST awareness SC Clearance (or ability to obtain) UK National security requirement DV (Developed Vetting) may also be required Strong technical documentation and reporting skills Experience briefing senior stakeholders Knowledge of H&S regulations and engineering standards Ability to work independently and manage multiple sites Compliance, inspection and technical reporting experience Telent - What We Offer: 26 days annual leave; 8 bank holidays (buy/sell available) Company pension Access to the Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on cinema, restaurants and shopping We're committed to fostering an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Collaborative, Be Customer Focused, Be Inclusive, Take Responsibility
31/03/2026
Full time
SCIDA Field Engineer - Telecoms / Defence / RAF Support Location: St. Mawgan / Cornwall region - Field-Based Industry: Defence, MOD, RAF, Telecoms, Critical National Infrastructure Package: Competitive Salary; Flexible Benefits Telent are now looking for a SCIDA Site Engineer in the Southern part of England due to growth. As a SCIDA Field Engineer, you'll work at the heart of Defence ICT assurance, supporting the RAF and wider MOD estate by ensuring that ICT systems are designed, installed and maintained to the highest security, safety and engineering standards. This role sits within the SCIDA (Site Coordinating Installation Design Authority) programme - a mandated MOD function responsible for assuring the design, installation and compliance of ICT infrastructure across Defence environments. We are seeking professionals ideally from Telecoms, RAF, Armed Forces or Defence engineering backgrounds , confident working independently and travelling across the Cornwall and St. Mawgan sites. Full Right to Work in the UK, eligibility to gain NPPV3 / SC Security Clearance required, and DV (Developed Vetting) may also be required. The Role: As a SCIDA Field Engineer, you will deliver SCIDA services, conduct engineering assurance, and provide specialist guidance across allocated sites across Cornwall and St. Mawgan locations. You will support Engineering Change Requests (ECRs), complete site inspections, undertake design reviews, and advise on compliance with JSP 453, JSP 440, AP 600 and key British Standards. Working closely with RAF site teams, Air SCIDA Engineers and your Telent Area Manager, you will help maintain continuity of operational services while ensuring safe, compliant and secure ICT installations. This is a hands-on field-based engineering role with significant responsibility and influence across RAF operational environments. SCIDA Field Engineer - What You'll Do: SCIDA Service Delivery Serve as the point of contact for allocated sites, reporting to the Area Manager Deliver SCIDA services in accordance with Air SCIDA Engineering Instructions and JSP 453 Attend siting boards, surveys and RAF/MOD meetings to support project delivery Conduct initial design reviews and identify compliance risks Perform post-installation inspections and coordinate resolution of issues Report non-compliances in design, installation or policy to appropriate stakeholders Provide briefings and technical advice to RAF personnel and Air SCIDA Engineers Ensure CAIFRE requirements are applied (Confidentiality, Availability, Integrity, Flexibility, Resilience, Economy) Verify that installations match approved plans and update CMDB data accordingly Engineering & Project Support Contribute to SCIDA documentation and Engineering Instructions Chair engineering meetings and participate in ECR reviews Advise Site Executives and OC Engineers on engineering compliance Provide specialist engineering or project management expertise when required Identify cost-saving opportunities and efficiency improvements Conduct site assessments and produce cost estimates for SCIDA support Offer specialist knowledge (e.g., confined spaces, working at height, fire safety) Secondary Responsibilities Support pan-estate assessments and contribute to quarterly progress reporting Complete mandatory SCIDA training and engage in PDR processes Provide cover for colleagues during absence and maintain continuity documentation Identify business opportunities and pursue professional development (CEng, IEng, NVQs) Gain awareness of company financial drivers and broader Telent teams Health, Safety, Equality & Security Follow Telent and MOD Health & Safety and Environmental Protection regulations Adhere to Equality & Diversity policies and complete mandatory training Comply with MOD security protocols when handling protected information SC Clearance required UK National requirement (security) SCIDA Field Engineer - Who You Are: You are a structured, disciplined and self-motivated engineer with strong Defence industry ICT experience. You work confidently across multiple locations, communicate effectively at senior level, and produce clear technical documentation. Experience in SCIDA, RAF engineering, Telecoms or MOD related ICT gives you the capability to interpret standards, assess compliance and guide safe, secure and high-quality installations. SCIDA Field Engineer - Key Requirements: SCIDA Foundation courses (desirable, but will be provided if not already held) SCIDA experience (AIR or other related environments) - Essential Working and practical knowledge of JSP 440, JSP 453, DICTIS, JSP 375, BS Standards, SIs, SDIP-29/2 Experience with MoD CIS/ICT/ATM systems Crypto and/or TEMPEST awareness SC Clearance (or ability to obtain) UK National security requirement DV (Developed Vetting) may also be required Strong technical documentation and reporting skills Experience briefing senior stakeholders Knowledge of H&S regulations and engineering standards Ability to work independently and manage multiple sites Compliance, inspection and technical reporting experience Telent - What We Offer: 26 days annual leave; 8 bank holidays (buy/sell available) Company pension Access to the Flexible Benefits portal Family-friendly policies Wellbeing and occupational health support Telent Reward Scheme - discounts on cinema, restaurants and shopping We're committed to fostering an inclusive environment where everyone belongs, can be themselves and can thrive. Our teams reflect the diverse communities we serve. Telent Core Values: Be Collaborative, Be Customer Focused, Be Inclusive, Take Responsibility
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
31/03/2026
Full time
IT Technical & Operations Manager Cardiff - Hybrid (3 days onsite) IntaPeople have partnered exlusively with a growing financial services organisation in Cardiff is looking for an IT Technical & Operations Manager to take ownership of the company s technology environment and support the continued growth of the business. This is a hands-on technical leadership role within a small, highly regulated organisation. You ll work closely with the Head of IT, overseeing day-to-day technology operations while coordinating with managed service providers and technology vendors who deliver elements of the infrastructure and security platforms. The focus of the role is ensuring the company s systems remain secure, stable and compliant , while enabling colleagues across the business to work efficiently using modern workplace tools. A key part of the role will be managing and improving the organisation s Microsoft 365 environment , including Exchange Online, SharePoint, Teams, OneDrive and Azure Active Directory. You ll oversee identity governance controls such as MFA and conditional access, while ensuring configuration standards support security, compliance and operational efficiency. You ll also coordinate with external partners responsible for infrastructure, security and cloud services, ensuring suppliers deliver against agreed service levels and that systems remain aligned with internal security policies and regulatory expectations. Alongside supplier management, you ll oversee core systems and user access management, support incident response activities and maintain business continuity and disaster recovery readiness. The role will also involve supporting internal audits, regulatory reviews and technology governance processes, ensuring documentation and operational controls are maintained to the standards expected within a regulated financial services environment. This position suits someone who enjoys working in a hands-on environment within a smaller organisation, where strong communication, ownership and problem-solving are essential. Key experience required: Strong hands-on experience with Microsoft 365 and Azure Active Directory Background in IT infrastructure, systems administration or technical operations Good understanding of cyber security principles and security tooling Experience working with managed service providers or third-party technology vendors Exposure to regulated or security-focused environments Strong stakeholder communication skills Benefits Hybrid working - 3 days onsite in Cardiff Free parking Gym membership Private healthcare (Bupa) Pension - Employee Contribution 4% Employer contribution 8% 30 days annual leave
Role: SAP Technical Project Manager - Quality & Food Safety (Q&FS) Programme: SAP S/4HANA (Digital Core) Location: Remote Overview: A senior-level role acting as the bridge between complex SAP technical builds and strict Quality & Food Safety standards. You will autonomously lead the Q&FS workstream, ensuring that external vendor deliverables and technical IT infrastructure perfectly align with global enterprise requirements. Key Responsibilities Project Delivery & Testing: Define project scope, maintain high-fidelity plans, and drive end-to-end Testing & Conformance activities synchronized with the S/4HANA release schedule. Governance & RAID: Rigorously manage and "pressure-test" Risks, Actions, Issues, and Dependencies (RAID) logs, oversee change control, and provide high-impact status reports. Workstream Execution: Lead daily Q&FS sub-workstream operations, manage external SAP Systems Integrators (SIs) , and coordinate specific S/4 security and design requirements. Stakeholder Management: Translate technical constraints into business impacts, aligning IT/Security teams, SAP workstreams, and Q&FS business subject matter experts. Required Experience & Skills Experience: 7+ years of Project Management, specifically navigating medium-to-large technical or testing-focused projects in complex, global enterprises. SAP Mastery: Deep functional knowledge of SAP QM (Quality Management) and SAP IM (Inventory Management) modules is mandatory. Technical Acumen: Strong understanding of SAP environments, data lifecycles (migration/governance), and analytics. (Note: Hands-on coding/configuration is not required). Tools: Proficiency in (url removed) and advanced governance frameworks. Education: Bachelor's Degree required. Highly Desirable Qualifications Industry Background: Direct experience in Q&FS, FMCG, or Manufacturing within highly regulated environments. Transformations: Prior experience with large-scale SAP S/4HANA programmes. Education/Certifications: Master's Degree; PMP, Prince2, or Agile (Scrum/SAFe) certifications. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
31/03/2026
Contractor
Role: SAP Technical Project Manager - Quality & Food Safety (Q&FS) Programme: SAP S/4HANA (Digital Core) Location: Remote Overview: A senior-level role acting as the bridge between complex SAP technical builds and strict Quality & Food Safety standards. You will autonomously lead the Q&FS workstream, ensuring that external vendor deliverables and technical IT infrastructure perfectly align with global enterprise requirements. Key Responsibilities Project Delivery & Testing: Define project scope, maintain high-fidelity plans, and drive end-to-end Testing & Conformance activities synchronized with the S/4HANA release schedule. Governance & RAID: Rigorously manage and "pressure-test" Risks, Actions, Issues, and Dependencies (RAID) logs, oversee change control, and provide high-impact status reports. Workstream Execution: Lead daily Q&FS sub-workstream operations, manage external SAP Systems Integrators (SIs) , and coordinate specific S/4 security and design requirements. Stakeholder Management: Translate technical constraints into business impacts, aligning IT/Security teams, SAP workstreams, and Q&FS business subject matter experts. Required Experience & Skills Experience: 7+ years of Project Management, specifically navigating medium-to-large technical or testing-focused projects in complex, global enterprises. SAP Mastery: Deep functional knowledge of SAP QM (Quality Management) and SAP IM (Inventory Management) modules is mandatory. Technical Acumen: Strong understanding of SAP environments, data lifecycles (migration/governance), and analytics. (Note: Hands-on coding/configuration is not required). Tools: Proficiency in (url removed) and advanced governance frameworks. Education: Bachelor's Degree required. Highly Desirable Qualifications Industry Background: Direct experience in Q&FS, FMCG, or Manufacturing within highly regulated environments. Transformations: Prior experience with large-scale SAP S/4HANA programmes. Education/Certifications: Master's Degree; PMP, Prince2, or Agile (Scrum/SAFe) certifications. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
31/03/2026
Full time
Job Title: Head of IT Location: Worcestershire across 3 sites (predominantly office based with flexibility for remote working of 1 day per week) Reports To: Partner, Head of Finance and Operations Department: Operational Support Direct Reports: 1 1st Line IT Support Technician Role Purpose The Head of IT has full accountability for the firm's information technology environment, ensuring it is secure, resilient, scalable and aligned to the firm's strategic and regulatory objectives. The role will also be responsible for driving the thoughtful and appropriate adoption of AI and automation, ensuring these technologies are used safely, ethically and pragmatically to enhance efficiency, decision making and client service. This is a senior leadership role with clear ownership of the end to end IT estate, including infrastructure, applications, cybersecurity, data and third party services. The role is responsible not only for operational stability, but for shaping and delivering the firm's technology roadmap so that technology actively supports business growth, efficiency and risk management. Working closely with senior leadership, the Head of IT will plan, prioritise and deliver technology initiatives using robust project management disciplines, ensuring change is well governed, outcomes focused and delivered with minimal disruption to the business. Core Accountabilities The overall performance, security and resilience of the firm's IT estate Ownership and continuous evolution of the business technology stack Delivery of IT and digital change programmes through effective project management Alignment of technology decisions with business strategy, regulatory obligations and operational risk IT governance, supplier performance, investment decisions and technology related risk Driving the responsible use of AI and automation to support efficiency, insight and business growth Key Responsibilities Technology Ownership & Infrastructure Own and manage the firm's IT infrastructure, including hardware, software, networks, cloud services, servers, storage, backup and disaster recovery Ensure systems are secure, reliable, well maintained and capable of scaling with business growth Proactively identify and address performance issues, capacity constraints and technical debt Oversee and coordinate external IT service providers where required Cybersecurity & Data Protection Hold overall accountability for the firm's cybersecurity posture Define, implement and enforce security policies, standards and controls Monitor systems and risks, responding appropriately to threats and incidents Ensure compliance with GDPR, data protection legislation and industry best practice Act as senior owner for IT related incidents, risk management and remediation Business Applications & Technology Stack Own the selection, implementation, integration and optimisation of core business systems Ensure applications are stable, well integrated and aligned to business processes Manage vendor relationships to maximise value, performance and reliability Ensure users are informed of relevant system changes and improvements IT Strategy, Projects & Change Delivery Define and maintain a clear IT strategy and multi year technology roadmap Translate strategic objectives into clearly scoped, prioritised and well governed IT projects Lead and deliver IT and digital change initiatives using appropriate project management methodologies Manage project plans, risks, dependencies, budgets and stakeholder communication Ensure technology change is delivered on time, within scope and aligned to business outcomes Business Continuity & Disaster Recovery Own and maintain disaster recovery and business continuity arrangements Ensure backups are robust, current and regularly tested Periodically test recovery processes and implement improvements Vendor, MSP & Contract Management Own the relationship and performance of the outsourced IT Managed Service Provider Manage all third party technology suppliers and service contracts Negotiate and review contracts and SLAs to ensure value, resilience and scalability Ensure contracts are renewed, replaced or exited in a controlled and timely manner Budget, Governance & Compliance Own the IT budget, cost forecasting and investment planning Ensure technology spend delivers clear business value Establish and maintain IT policies, procedures and governance frameworks Prepare for and manage IT audits and regulatory reviews Team Leadership & User Enablement Line manage and develop the 1st Line IT Support Technician Ensure users receive effective, timely and professional IT support Develop and deliver IT training to improve adoption and capability Maintain clear documentation, procedures and user guidance Key Skills & Experience Proven experience in a senior IT leadership role (IT Manager, IT Lead or Head of IT) Experience in accountancy, finance or professional services strongly preferred Strong knowledge of IT infrastructure, cloud platforms and business systems Demonstrable experience of cybersecurity, data protection and risk management Proven track record of delivering IT projects and managing technology change Strong vendor, contract and Managed Service Provider management experience Strong experience of building stakeholder relationships with Senior executives & C Suite. Proven line management, leadership and project management skills. Excellent communication and Team Player skills Strong decision making, prioritisation and problem solving abilities Qualifications Relevant certifications (e.g. Microsoft, ITIL, CompTIA, CISSP or similar) desirable Personal Attributes Clear ownership mindset with strong accountability Strategic thinker with a practical, delivery focused approach Confident decision maker able to balance risk, cost and business need Proactive, organised and comfortable managing competing priorities Able to operate both strategically and hands on when required Working Conditions Full time role, predominantly office based with some remote flexibility Occasional out of hours work for maintenance or critical incidents Benefits: Competitive salary 25 days annual leave, plus bank holidays Private Medical Health insurance Life Assurance Group Personal Pension Plan Electric Car scheme Cycle to Work Scheme Flexible Holiday Purchase Scheme Enhanced Family Pay - maternity, paternity, parental, and compassionate leave Employee Assistance Programme - 24/7 confidential helpline as well as online support If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email me on (url removed)
IT Manager Gloucester Hybrid - 2 days per week on site Up to 70k Benefits: 25 days holiday plus bank Generous Pension scheme Employee assistance programme Healthcare, Dental, and lots more I am working with a client in the Gloucester area who is looking for a well rounded IT Manager to join the team. This is a strategic role, and they are looking for someone that has experience spanning the operations of IT (Infrastructure, Service Desk, Networking), Software Development, and Testing. You will be a key member of the leadership team, and you will play an important role in the smooth running of the department and its operation. Their tech stack is Microsoft focused, and you will need to have experience working in hybrid and cloud environments. Key responsibilities: Managing cross functional IT department operations - infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor Management, Resource planning Continuous improvement of the IT department as a whole - Infrastructure, network, cloud environment, business systems, and applications. Budgets, Forecasting and reporting of performance analytics Stakeholder Communication Information Security, Cyber Security, Governance, Risk and Compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap. Project management and delivery Oversee the SDLC and STLC You should have experience with: Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR(phone number removed) to be considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
31/03/2026
Full time
IT Manager Gloucester Hybrid - 2 days per week on site Up to 70k Benefits: 25 days holiday plus bank Generous Pension scheme Employee assistance programme Healthcare, Dental, and lots more I am working with a client in the Gloucester area who is looking for a well rounded IT Manager to join the team. This is a strategic role, and they are looking for someone that has experience spanning the operations of IT (Infrastructure, Service Desk, Networking), Software Development, and Testing. You will be a key member of the leadership team, and you will play an important role in the smooth running of the department and its operation. Their tech stack is Microsoft focused, and you will need to have experience working in hybrid and cloud environments. Key responsibilities: Managing cross functional IT department operations - infrastructure, service desk, and software Managing team performance and continuous professional development of members Vendor Management, Resource planning Continuous improvement of the IT department as a whole - Infrastructure, network, cloud environment, business systems, and applications. Budgets, Forecasting and reporting of performance analytics Stakeholder Communication Information Security, Cyber Security, Governance, Risk and Compliance Responsible for DR and backup strategy Identify and mitigate vulnerabilities and risks, communicate appropriately Formulate and deliver the technology roadmap. Project management and delivery Oversee the SDLC and STLC You should have experience with: Cross functional senior strategic leadership Hands on experience in virtualisation, network admin, Infrastructure, server maintenance Governance, Risk and Compliance Cyber Security management RAID logs ITIL, ITSM SDLC, STLC Agile methodology Project Management Performance reporting Desirable: Experience working in regulated environments Experience with ISO27001 This is an urgent role, please apply quoting reference AR(phone number removed) to be considered. IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus, IT Manager, Head of IT, Service Desk, Azure, Cloud, Hybrid, On prem, On Premise, Infrastructure, VMWare, HyperV, Virtualisation, Software testing, software development, Agile, ITIL, ITSM, SOC, Cyber Security, SOC2, ISO27001, Cyber Essentials Plus, GDPR, Cyber Essentials +, DR, Disaster Recovery, Backup, Veeam, Firewalls, Antivirus If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
