Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
18/11/2025
Full time
Contract: Permanent, full-time Location: London (hybrid-working) Closing Date: 1 December 2025
Trinity College London is a complex and fast-growing international organisation with a compelling vision.
We realise that the life-enhancing, and often life-changing, impact of authentic communicative and performance skills can help empower everything we do, including our work.
This is why people choose to work for Trinity and we hope that it will encourage you to join us in a dynamic, innovative and truly global organisation.
At Trinity we care about your potential, and we are proud to help support you in discovering opportunities that are unique and allow you to perform at your very best.
About the role
As IT 1st Line Support Engineer, you will be responsible for providing support to Trinity users and Infrastructure across multiple sites including home workers. Will will help enable the company to achieve its goals with the primary objective being to provide technical support to Trinity staff and consultants, maintain system directories, improve the performance and reliability of the end user computing equipment and other IT managed equipment. You will engage in reactive support for break fix incidents escalated from the service desk and completing service requests. The post holder will also be expected to participate in projects which underpin the Trinity range of customer products and operating processes.
About you
This role will be suitable for someone who has a professional IT qualification such as MCSA and CCNA, or equivalent, with at least 3 years working experience in an IT role. The position is for a mid-sized organisation and you will need to possess the ability to provide support across a broad range of systems. We are looking for someone that can provide a high level of attention to detail, be a team player, with demonstrable ability to work collaboratively with colleagues and understand the commitment to the highest standards of customer service and care. Being proactive and able to operate without direct supervision is key in this role. It is important for you to have high quality verbal and written communication skills for technical and non-technical audiences as well as the ability to coordinate multiple tasks and prioritise workload and be able to deal with high pressure scenarios.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.
Our commitment
Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.
Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.
To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page. We reserve the right to close the advert earlier if we receive a high volume of interest so please do not delay if interested.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice . Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent. Our data protection policy can be viewed in full here .
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: £ 250 - 350 a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
06/12/2025
Contractor
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: £ 250 - 350 a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Support the deployment, management, and automation of infrastructure using IaC tools such as Terraform, ARM/Bicep, or CloudFormation Maintain and troubleshoot CI/CD pipelines to enable reliable and repeatable application and platform deployments Monitor and optimise cloud consumption, supporting cost visibility and efficiency initiatives Support patching, vulnerability remediation, and security incident response activities to maintain secure environments Assist with the operational management of data platforms, including storage, protection, replication, and automation of data workflows Provide 2nd/3rd line support for Windows and Linux systems, managing updates, performance tuning, and configuration consistency What you'll need to succeed: Experience supporting hybrid cloud environments (Azure and VMware) Strong understanding of automation, scripting, and configuration management tools Familiarity with CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, etc) Solid grounding in networking, identity, backup, and security principles Strong troubleshooting and analytical skills across infrastructure layers What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
05/12/2025
Full time
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Your new role: Support the deployment, management, and automation of infrastructure using IaC tools such as Terraform, ARM/Bicep, or CloudFormation Maintain and troubleshoot CI/CD pipelines to enable reliable and repeatable application and platform deployments Monitor and optimise cloud consumption, supporting cost visibility and efficiency initiatives Support patching, vulnerability remediation, and security incident response activities to maintain secure environments Assist with the operational management of data platforms, including storage, protection, replication, and automation of data workflows Provide 2nd/3rd line support for Windows and Linux systems, managing updates, performance tuning, and configuration consistency What you'll need to succeed: Experience supporting hybrid cloud environments (Azure and VMware) Strong understanding of automation, scripting, and configuration management tools Familiarity with CI/CD tooling (GitHub Actions, Jenkins, Azure DevOps, etc) Solid grounding in networking, identity, backup, and security principles Strong troubleshooting and analytical skills across infrastructure layers What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women's network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership as well as offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. The Role We are seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to our customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
05/12/2025
Full time
3rd Line Support / Systems Engineer Location: Ringwood, Hampshire Salary: £37,000 - £40,000 DOE + Profit Share Hours: 37.5 hours per week This role is subject to a clear standard DBS check being received. Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership as well as offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. The Role We are seeking a skilled and motivated 3rd Line Support / Systems Engineer with a passion for designing technical solutions and delivering first-class 3rd-line support. This is a key role providing outstanding service to our customers and delivering innovation across technical operations. Working with internal and external stakeholders. You will plan, implement and document technical solutions and assist in the transitions of solutions into live service, as well as providing 3rd line support services. Skills and Experience: At least 3 years of experience in a similar role (3rd line equivalent). Proven ability to implement, configure, test, and maintain technical infrastructure. Strong problem-solving skills and a proactive approach to technical challenges. Excellent knowledge of supporting enterprise network technologies including switching, firewalling, routing, and wireless products. Committed to continuous learning and actively pursuing vendor certifications. Ability to follow and produce detailed technical documentation. Strong communication skills and stakeholder management experience. Able to work independently and collaboratively in a fast-paced environment. High attention to detail with a focus on accuracy and quality. Positive, proactive attitude with a strong sense of ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Fresh fruit, posh coffee machine and the occasional pizza. Hybrid Working (Non-contractual). Progression opportunities.
The Fortune group are recruiting for an Infrastructure Support Engineer to join our Fintech client covering 2nd / 3rd Line support to Microsoft Windows Infrastructure. London / Hybrid - £55,000 - £65,000 Working as part of the In House IT team, provide 1st, 2nd and 3rd line end user support to colleagues across the Group but with a focus on the UK covering BAU and Project work. Sourcing, management and provision of laptops, peripherals, and other devices for colleagues and the office in the UK. Own the UK office network and internet connectivity ensuring an always-on reliable service to colleagues. Performing preventative maintenance, including daily/weekly checks. Support and participate in the timely delivery of IT projects and initiatives both within the UK and across the Group. Ensuring that records are kept in line with company policy. Keep internal documentations and knowledgebase up to date and accurate. Work with third party vendors to resolve issues where necessary Essential: At least 5 years' experience in the following areas: colleague facing IT support role. building, configuring, and deploying desktops and laptops. user account administration in Active Directory and/or Azure AD Strong understanding of core networking concepts including IPv4, DNS, DHCP, LAN, and WiFi. Supporting of Windows Desktop & Windows Server, Active Directory, McAfeeAntivirus, Microsoft Office. O365 Proficient knowledge of Microsoft OS 7-10 and Windows Servers Cloud, AWS, Azure PowerShell, Windows Server & Hyper-V Firewalls, Switches and Wi-Fi solutions Backup and recovery solutions Cyber security solutions. Microsoft Intune Technologies: Windows 10 MacOS Microsoft Office 365 Google Workspace (formerly G-Suite) Active Directory Antivirus products; McAfee, Sophos, Windows Defender Desktop and printer hardware including building and maintaining. This is an excellent opportunity to join an organisation that invests in its staff and technology.
05/12/2025
Full time
The Fortune group are recruiting for an Infrastructure Support Engineer to join our Fintech client covering 2nd / 3rd Line support to Microsoft Windows Infrastructure. London / Hybrid - £55,000 - £65,000 Working as part of the In House IT team, provide 1st, 2nd and 3rd line end user support to colleagues across the Group but with a focus on the UK covering BAU and Project work. Sourcing, management and provision of laptops, peripherals, and other devices for colleagues and the office in the UK. Own the UK office network and internet connectivity ensuring an always-on reliable service to colleagues. Performing preventative maintenance, including daily/weekly checks. Support and participate in the timely delivery of IT projects and initiatives both within the UK and across the Group. Ensuring that records are kept in line with company policy. Keep internal documentations and knowledgebase up to date and accurate. Work with third party vendors to resolve issues where necessary Essential: At least 5 years' experience in the following areas: colleague facing IT support role. building, configuring, and deploying desktops and laptops. user account administration in Active Directory and/or Azure AD Strong understanding of core networking concepts including IPv4, DNS, DHCP, LAN, and WiFi. Supporting of Windows Desktop & Windows Server, Active Directory, McAfeeAntivirus, Microsoft Office. O365 Proficient knowledge of Microsoft OS 7-10 and Windows Servers Cloud, AWS, Azure PowerShell, Windows Server & Hyper-V Firewalls, Switches and Wi-Fi solutions Backup and recovery solutions Cyber security solutions. Microsoft Intune Technologies: Windows 10 MacOS Microsoft Office 365 Google Workspace (formerly G-Suite) Active Directory Antivirus products; McAfee, Sophos, Windows Defender Desktop and printer hardware including building and maintaining. This is an excellent opportunity to join an organisation that invests in its staff and technology.
IT Support Engineer (2nd/3rd Line) - Hybrid, Birmingham (3 days per week in the office) Are you an experienced IT Support Engineer who thrives on solving complex challenges and driving technical improvement? We're looking for a proactive and collaborative 2nd/3rd Line Engineer to join our client's expanding IT function. In this role, you'll act as a technical authority within IT support operations, providing an escalation point for the internal team while also supporting the delivery of key technology change across the business. You'll work with a wide range of modern technologies across on-premises and cloud environments, including AWS, network and security appliances, backup solutions, and core business systems. You'll partner closely with colleagues and external providers, so excellent communication skills are vital. A strong awareness of information security, risk, and best practice will underpin how you operate. You may also be asked to deputise for the Head of IT Services & Security as needed. What you'll be doing Providing 2nd/3rd line IT support in line with SLAs, covering connectivity issues, system outages, incident response, and critical upgrades Administering network, server, and security technologies, including firewalls, VPNs, and monitoring tools Coordinating and participating in vulnerability testing, security assessments, and remediation activity Implementing and managing cloud and on-premises infrastructure (Azure or AWS, virtualisation, identity, and access management) Operating and testing backup schedules, disaster recovery procedures, and restoration processes Monitoring systems and resolving issues proactively Managing software licensing across the business Delivering technical projects, upgrades, and migrations Overseeing patching, system maintenance, and lifecycle management Creating and maintaining documentation for systems, processes, and configurations Embedding security best practice across IT operations Acting as a technical liaison with external partners and suppliers This is a fantastic opportunity for someone who enjoys responsibility, variety, and being at the heart of supporting and improving business-critical technology. To £45,000 + benefits.Interested? Send your CV now!
05/12/2025
Full time
IT Support Engineer (2nd/3rd Line) - Hybrid, Birmingham (3 days per week in the office) Are you an experienced IT Support Engineer who thrives on solving complex challenges and driving technical improvement? We're looking for a proactive and collaborative 2nd/3rd Line Engineer to join our client's expanding IT function. In this role, you'll act as a technical authority within IT support operations, providing an escalation point for the internal team while also supporting the delivery of key technology change across the business. You'll work with a wide range of modern technologies across on-premises and cloud environments, including AWS, network and security appliances, backup solutions, and core business systems. You'll partner closely with colleagues and external providers, so excellent communication skills are vital. A strong awareness of information security, risk, and best practice will underpin how you operate. You may also be asked to deputise for the Head of IT Services & Security as needed. What you'll be doing Providing 2nd/3rd line IT support in line with SLAs, covering connectivity issues, system outages, incident response, and critical upgrades Administering network, server, and security technologies, including firewalls, VPNs, and monitoring tools Coordinating and participating in vulnerability testing, security assessments, and remediation activity Implementing and managing cloud and on-premises infrastructure (Azure or AWS, virtualisation, identity, and access management) Operating and testing backup schedules, disaster recovery procedures, and restoration processes Monitoring systems and resolving issues proactively Managing software licensing across the business Delivering technical projects, upgrades, and migrations Overseeing patching, system maintenance, and lifecycle management Creating and maintaining documentation for systems, processes, and configurations Embedding security best practice across IT operations Acting as a technical liaison with external partners and suppliers This is a fantastic opportunity for someone who enjoys responsibility, variety, and being at the heart of supporting and improving business-critical technology. To £45,000 + benefits.Interested? Send your CV now!
Ernest Gordon Recruitment Limited
Beverley, North Humberside
IT Support Engineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general IT support to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit an IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, Yorkshire Reference number: BBBH22632If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
05/12/2025
Full time
IT Support Engineer (Modular Buildings) £40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company Benefits Beverley Are you an IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company? Do you want the opportunity to have a varied set of responsibilities from general IT support to infrastructure and cyber security? This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries. In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working. This technical role would suit an IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business. The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, Yorkshire Reference number: BBBH22632If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
Beverley, North Humberside
3rd Line IT Support Engineer (Modular Buildings)£40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company BenefitsBeverleyAre you a 3rd Line IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company?This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries including education, government and infrastructure and due to an ever increasing workload are looking to grow their friendly team.In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working.This technical role would suit a 3rd Line IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business.The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, YorkshireReference number: BBBH22632If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
05/12/2025
Full time
3rd Line IT Support Engineer (Modular Buildings)£40,000-£45,000 + Company Bonus + Generous Pension + Training + Progression + Hybrid (2x p/week) + Early Finish on a Friday + Company BenefitsBeverleyAre you a 3rd Line IT Support Engineer or similar looking to join a leading company offering the chance to work on specialist, cutting edge projects whilst upskilling yourself in a role offering ongoing progression across the company?This company are a leading provider of Modular buildings for temporary and permanent use with a presence across the UK. They have seen major growth since their establishment whilst building a loyal client base across numerous industries including education, government and infrastructure and due to an ever increasing workload are looking to grow their friendly team.In this role you will be heading up the support function and infrastructure works for cutting edge projects. You will be working closely with the other members of the IT team and key stakeholders in addition to playing a key part in supporting project bandwidth as you work hybrid with some flexibility in working.This technical role would suit a 3rd Line IT Support Engineer looking to join a leading company who offer a company bonus and the chance for ongoing progression in the business.The Role: Oversee and optimise IT infrastructure, including servers, networks, cloud, and databases Manage backups, disaster recovery, and ensure high system availability Maintain ITIL-aligned documentation and support security initiatives Provide 3rd line support and contribute to application management and system deployments The Person: 3rd Line IT support Engineer or similar Infrastructure experience Commutable to Beverley IT, Support, 3rd Line, Infrastructure, Azure, Cloud, SQL, Support, Technical, Engineer, Modular Buildings, Technician, Manager, Hybrid, Project, Hull, Brandesburton, Beverley, YorkshireReference number: BBBH22632If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
3rd Line MSP Engineer - £45,000 Location: Birmingham (hybrid)Salary: £45,000 Are you an experienced 3rd Line Engineer with a passion for solving complex technical issues in a fast-paced Managed Service Provider (MSP) environment? We're looking for a skilled and motivated professional to join our growing team, supporting a diverse portfolio of clients across multiple industries. Key Responsibilities Provide 3rd line technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades, and migrations for client systems. Work closely with 1st and 2nd line teams to ensure smooth escalation and knowledge sharing. Participate in project delivery, system documentation, and continual service improvement. Essential Skills & Experience Proven experience in a 3rd Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper-V). Excellent troubleshooting, communication, and client-facing skills. Desirable Relevant certifications (Microsoft, CompTIA, VMware, or similar). Exposure to backup, DR, and monitoring tools (Veeam, Datto, SolarWinds, etc.). Scripting or automation skills (PowerShell preferred). Why Join Us? Competitive salary up to £45,000. Hybrid working and flexible schedule. Paid training and certification support. Friendly, collaborative team culture with real progression opportunities. Varied technical environment - no two days the same. If you think this role could be the ideal next step for you, please apply with an up-to-date CV to be put forward.
05/12/2025
Full time
3rd Line MSP Engineer - £45,000 Location: Birmingham (hybrid)Salary: £45,000 Are you an experienced 3rd Line Engineer with a passion for solving complex technical issues in a fast-paced Managed Service Provider (MSP) environment? We're looking for a skilled and motivated professional to join our growing team, supporting a diverse portfolio of clients across multiple industries. Key Responsibilities Provide 3rd line technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades, and migrations for client systems. Work closely with 1st and 2nd line teams to ensure smooth escalation and knowledge sharing. Participate in project delivery, system documentation, and continual service improvement. Essential Skills & Experience Proven experience in a 3rd Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper-V). Excellent troubleshooting, communication, and client-facing skills. Desirable Relevant certifications (Microsoft, CompTIA, VMware, or similar). Exposure to backup, DR, and monitoring tools (Veeam, Datto, SolarWinds, etc.). Scripting or automation skills (PowerShell preferred). Why Join Us? Competitive salary up to £45,000. Hybrid working and flexible schedule. Paid training and certification support. Friendly, collaborative team culture with real progression opportunities. Varied technical environment - no two days the same. If you think this role could be the ideal next step for you, please apply with an up-to-date CV to be put forward.
Infrastructure Engineer Fantastic opportunity for an experienced Infrastructure Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). Immediate start available - professionals with strong experience in Microsoft infrastructure, virtualisation, and networking within an MSP environment are highly encouraged to apply. To apply, please email Who is the client? Our client is a well-established Managed Service Provider (MSP) supporting a diverse portfolio of creative and professional services businesses. With thousands of users and over a hundred client environments under management, they pride themselves on delivering secure, scalable, and innovative IT solutions. Their continued success is driven by technical excellence, teamwork, and a strong commitment to employee growth and learning. What will you be doing? This is a hands-on infrastructure engineering role ideal for someone who enjoys problem-solving, technical ownership, and delivering high-quality IT solutions. You'll be responsible for supporting complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: Providing advanced 3rd-line support and troubleshooting across servers, networks, and cloud platforms. Configuring, installing, and managing Windows Server environments and virtualisation platforms (Hyper-V/VMware). Implementing and maintaining enterprise-level backup solutions using Veeam. Supporting cloud technologies such as Microsoft 365, Azure, and Google Workspace. Managing network configurations including DNS, DHCP, VLANs, IP routing, and VPNs. Assisting in infrastructure upgrades, migrations, and security deployments. Producing detailed technical documentation and contributing to project delivery. Acting as a technical escalation point and collaborating closely with senior engineers. What will you need? Minimum 3+ years' experience in IT infrastructure or 3rd-line support, ideally within an MSP. Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy. Hands-on experience with Hyper-V and/or VMware. Expertise in Veeam Backup & Replication or similar DR solutions. Strong networking knowledge (TCP/IP, VLANs, VPNs, routing protocols). Experience with cloud-based platforms such as Microsoft 365, Google Workspace, or AWS. Excellent troubleshooting, documentation, and client communication skills. What would be desirable? Experience with Microsoft Intune, LucidLink, or Egnyte. Familiarity with MDT imaging and endpoint protection tools (Defender, Sophos, Bitdefender). Exposure to infrastructure migration or virtualisation projects. Previous experience mentoring junior engineers or leading technical initiatives. Certifications (highly desirable): Microsoft Certified (AZ-104, MS-102, or equivalent) VMware VCP, CompTIA Network+/Security+, or similar vendor certifications The Package Hybrid working with work-from-home Fridays and additional remote days available 22 days' annual leave + Bank Holidays (increasing with tenure) Regular team events, social activities, and staff awards Ongoing professional development and funded training opportunities To Apply Please apply through this advert or send your CV directly to . By applying, you consent to your application being processed for this vacancy only. KEY SKILLS - Infrastructure Engineer, Solutions Engineer, MSP, 3rd Line Support, Windows Server, Hyper-V, VMware, Active Directory, DNS, DHCP, VLANs, VPNs, Veeam, Microsoft 365, Azure, Networking, Cloud, Technical Consultancy, IT Projects.
05/12/2025
Full time
Infrastructure Engineer Fantastic opportunity for an experienced Infrastructure Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). Immediate start available - professionals with strong experience in Microsoft infrastructure, virtualisation, and networking within an MSP environment are highly encouraged to apply. To apply, please email Who is the client? Our client is a well-established Managed Service Provider (MSP) supporting a diverse portfolio of creative and professional services businesses. With thousands of users and over a hundred client environments under management, they pride themselves on delivering secure, scalable, and innovative IT solutions. Their continued success is driven by technical excellence, teamwork, and a strong commitment to employee growth and learning. What will you be doing? This is a hands-on infrastructure engineering role ideal for someone who enjoys problem-solving, technical ownership, and delivering high-quality IT solutions. You'll be responsible for supporting complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: Providing advanced 3rd-line support and troubleshooting across servers, networks, and cloud platforms. Configuring, installing, and managing Windows Server environments and virtualisation platforms (Hyper-V/VMware). Implementing and maintaining enterprise-level backup solutions using Veeam. Supporting cloud technologies such as Microsoft 365, Azure, and Google Workspace. Managing network configurations including DNS, DHCP, VLANs, IP routing, and VPNs. Assisting in infrastructure upgrades, migrations, and security deployments. Producing detailed technical documentation and contributing to project delivery. Acting as a technical escalation point and collaborating closely with senior engineers. What will you need? Minimum 3+ years' experience in IT infrastructure or 3rd-line support, ideally within an MSP. Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Group Policy. Hands-on experience with Hyper-V and/or VMware. Expertise in Veeam Backup & Replication or similar DR solutions. Strong networking knowledge (TCP/IP, VLANs, VPNs, routing protocols). Experience with cloud-based platforms such as Microsoft 365, Google Workspace, or AWS. Excellent troubleshooting, documentation, and client communication skills. What would be desirable? Experience with Microsoft Intune, LucidLink, or Egnyte. Familiarity with MDT imaging and endpoint protection tools (Defender, Sophos, Bitdefender). Exposure to infrastructure migration or virtualisation projects. Previous experience mentoring junior engineers or leading technical initiatives. Certifications (highly desirable): Microsoft Certified (AZ-104, MS-102, or equivalent) VMware VCP, CompTIA Network+/Security+, or similar vendor certifications The Package Hybrid working with work-from-home Fridays and additional remote days available 22 days' annual leave + Bank Holidays (increasing with tenure) Regular team events, social activities, and staff awards Ongoing professional development and funded training opportunities To Apply Please apply through this advert or send your CV directly to . By applying, you consent to your application being processed for this vacancy only. KEY SKILLS - Infrastructure Engineer, Solutions Engineer, MSP, 3rd Line Support, Windows Server, Hyper-V, VMware, Active Directory, DNS, DHCP, VLANs, VPNs, Veeam, Microsoft 365, Azure, Networking, Cloud, Technical Consultancy, IT Projects.
3rd lineLocation: Sheffield area S1Hybrid work patternSalary: £40k - £45k plus benefits IT Support Engineer required by a growing business who offer specialists services, supporting their clients to save the world from climate change. The IT Support Engineer will be joining an expanding team and play a pivotal part in supporting and evolving the IT and Information Systems strategy across the business.The ideal person for this opportunity will If be a confident 3rd line engineer with a passion for Microsoft technologies and cloud-first solutions providing IT technical support across a range of platforms and services. IT Support Engineer tech stack - Microsoft 365 (Exchange, Teams, SharePoint, Power Platform) Azure & Azure AD / Entra ID Intune & Endpoint Manager Windows Server 2016/2019, Hyper-V Active Directory, Group Policy Firewalls, switches, routers, wireless networks Veeam, cloud backup solutions MFA, conditional access, email filtering, web filtering IT Support Engineer profile - Knowledge / experience of Cloud Infrastructure (Azure) and endpoint management Experienced at 3rd line level Previous involvement in IT project based work Excellent troubleshooting skills across servers and networks A proactive self starter with strong communication style Experience of mentoring and supporting junior team members Please note, this role will require periodic travel to other sites to support users.If you'd like to discuss this opportunity in more detail then please call Vicky Heard on or email
05/12/2025
Full time
3rd lineLocation: Sheffield area S1Hybrid work patternSalary: £40k - £45k plus benefits IT Support Engineer required by a growing business who offer specialists services, supporting their clients to save the world from climate change. The IT Support Engineer will be joining an expanding team and play a pivotal part in supporting and evolving the IT and Information Systems strategy across the business.The ideal person for this opportunity will If be a confident 3rd line engineer with a passion for Microsoft technologies and cloud-first solutions providing IT technical support across a range of platforms and services. IT Support Engineer tech stack - Microsoft 365 (Exchange, Teams, SharePoint, Power Platform) Azure & Azure AD / Entra ID Intune & Endpoint Manager Windows Server 2016/2019, Hyper-V Active Directory, Group Policy Firewalls, switches, routers, wireless networks Veeam, cloud backup solutions MFA, conditional access, email filtering, web filtering IT Support Engineer profile - Knowledge / experience of Cloud Infrastructure (Azure) and endpoint management Experienced at 3rd line level Previous involvement in IT project based work Excellent troubleshooting skills across servers and networks A proactive self starter with strong communication style Experience of mentoring and supporting junior team members Please note, this role will require periodic travel to other sites to support users.If you'd like to discuss this opportunity in more detail then please call Vicky Heard on or email
Solutions Engineer (Mid & Senior Level) Highlights Salary: £40,000 - £55,000 (depending on experience) Hybrid Working: Central London office - 3 days per week after probation Opportunity: Join a fast-paced, forward-thinking MSP delivering cutting-edge infrastructure and cloud solutions to creative industry clients Who Are the Company? We are a dynamic Managed IT Services Provider (MSP) supporting a wide range of innovative and creative businesses across the UK. With a reputation for exceptional service and technical excellence, we provide end-to-end IT solutions spanning infrastructure management, cloud migration, and technical consultancy. Our culture is collaborative, fast-paced, and built on a commitment to quality, expertise, and customer success. What You'll Be Doing As a Solutions Engineer , you'll deliver 2nd or 3rd line technical support and lead infrastructure projects across Windows Server and cloud environments. Working as part of a talented technical team, you'll design, implement, and maintain IT solutions that power some of the most dynamic businesses in the creative sector. Key areas include: Acting as an escalation point for complex 2nd or 3rd line issues across Windows, networking, and cloud technologies Delivering infrastructure projects such as migrations, virtualisation, and Azure deployments Collaborating with clients to understand requirements and deliver tailored solutions Mentoring junior engineers and contributing to the continuous improvement of technical processes Ensuring systems are secure, reliable, and optimised for performance What Skills You'll Need Strong hands-on experience with Windows Server , Active Directory , DNS , DHCP , and Group Policy Expertise with virtualisation technologies (Hyper-V or VMware) Practical experience in Microsoft Azure - particularly Azure AD, Virtual Machines, and storage solutions Solid understanding of networking : VLANs, VPNs, subnetting, and firewall configuration Experience with backup and disaster recovery tools (Veeam, Acronis, etc.) Familiarity with endpoint protection and modern security solutions Excellent communication and client-facing skills, with the ability to explain technical concepts clearly (For Senior level) Proven leadership in project delivery or mentoring other engineers If you're passionate about solving technical challenges, working with cloud and infrastructure technologies, and being part of a growing, innovative MSP - we'd love to hear from you. To Apply Please apply through this advert or send your CV directly to , alternatively you can call . By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - Msp, windows, support, 2nd line, 3rd line, cloud, networking, infrastructure
05/12/2025
Full time
Solutions Engineer (Mid & Senior Level) Highlights Salary: £40,000 - £55,000 (depending on experience) Hybrid Working: Central London office - 3 days per week after probation Opportunity: Join a fast-paced, forward-thinking MSP delivering cutting-edge infrastructure and cloud solutions to creative industry clients Who Are the Company? We are a dynamic Managed IT Services Provider (MSP) supporting a wide range of innovative and creative businesses across the UK. With a reputation for exceptional service and technical excellence, we provide end-to-end IT solutions spanning infrastructure management, cloud migration, and technical consultancy. Our culture is collaborative, fast-paced, and built on a commitment to quality, expertise, and customer success. What You'll Be Doing As a Solutions Engineer , you'll deliver 2nd or 3rd line technical support and lead infrastructure projects across Windows Server and cloud environments. Working as part of a talented technical team, you'll design, implement, and maintain IT solutions that power some of the most dynamic businesses in the creative sector. Key areas include: Acting as an escalation point for complex 2nd or 3rd line issues across Windows, networking, and cloud technologies Delivering infrastructure projects such as migrations, virtualisation, and Azure deployments Collaborating with clients to understand requirements and deliver tailored solutions Mentoring junior engineers and contributing to the continuous improvement of technical processes Ensuring systems are secure, reliable, and optimised for performance What Skills You'll Need Strong hands-on experience with Windows Server , Active Directory , DNS , DHCP , and Group Policy Expertise with virtualisation technologies (Hyper-V or VMware) Practical experience in Microsoft Azure - particularly Azure AD, Virtual Machines, and storage solutions Solid understanding of networking : VLANs, VPNs, subnetting, and firewall configuration Experience with backup and disaster recovery tools (Veeam, Acronis, etc.) Familiarity with endpoint protection and modern security solutions Excellent communication and client-facing skills, with the ability to explain technical concepts clearly (For Senior level) Proven leadership in project delivery or mentoring other engineers If you're passionate about solving technical challenges, working with cloud and infrastructure technologies, and being part of a growing, innovative MSP - we'd love to hear from you. To Apply Please apply through this advert or send your CV directly to , alternatively you can call . By applying, you consent to your application being processed and submitted for this vacancy only. KEY SKILLS - Msp, windows, support, 2nd line, 3rd line, cloud, networking, infrastructure
Senior 3rd Line IT Support Engineer - London (EC) - £50,000 - Hybrid Working I'm supporting a fast-growing Managed Service Provider in the creative sector as they look to hire an experienced Solutions Engineer to join their team. This is a senior, hands-on role focused on complex infrastructure, 3rd-line support, and leading technical project delivery. The Role As a key technical figure, you'll handle high-level escalations, deliver infrastructure and cloud projects (Azure), and work closely with clients to design and implement robust IT solutions. You'll also mentor junior engineers and ensure best practice across the team. Key Responsibilities Lead 3rd-line support across servers, networking, virtualisation, cloud and security Deliver end-to-end projects: server migrations, Azure deployments, network upgrades Act as a technical point of contact for clients Mentor and support junior engineers Oversee security solutions and ensure compliance Produce clear documentation and client reports Technical Requirements Strong expertise in Windows Server, AD, DNS, DHCP, GPOs Solid experience with VMware/Hyper-V and Microsoft Azure Backup & DR knowledge (e.g., Veeam, Acronis, Cove) Strong networking: VLANs, VPNs, firewalls (Fortinet, Juniper, Palo Alto, Watchguard) Storage experience (Dell, Synology) Endpoint security technologies (Defender, Sophos) Proven background delivering complex IT projects Package & Benefits 40-hour week, Mon-Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Regular company socials, awards and referral bonuses Ongoing training & development If you're an experienced Senior/3rd-Line/Solutions/Infrastructure Engineer looking for your next step, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
05/12/2025
Full time
Senior 3rd Line IT Support Engineer - London (EC) - £50,000 - Hybrid Working I'm supporting a fast-growing Managed Service Provider in the creative sector as they look to hire an experienced Solutions Engineer to join their team. This is a senior, hands-on role focused on complex infrastructure, 3rd-line support, and leading technical project delivery. The Role As a key technical figure, you'll handle high-level escalations, deliver infrastructure and cloud projects (Azure), and work closely with clients to design and implement robust IT solutions. You'll also mentor junior engineers and ensure best practice across the team. Key Responsibilities Lead 3rd-line support across servers, networking, virtualisation, cloud and security Deliver end-to-end projects: server migrations, Azure deployments, network upgrades Act as a technical point of contact for clients Mentor and support junior engineers Oversee security solutions and ensure compliance Produce clear documentation and client reports Technical Requirements Strong expertise in Windows Server, AD, DNS, DHCP, GPOs Solid experience with VMware/Hyper-V and Microsoft Azure Backup & DR knowledge (e.g., Veeam, Acronis, Cove) Strong networking: VLANs, VPNs, firewalls (Fortinet, Juniper, Palo Alto, Watchguard) Storage experience (Dell, Synology) Endpoint security technologies (Defender, Sophos) Proven background delivering complex IT projects Package & Benefits 40-hour week, Mon-Fri WFH Fridays + additional remote days 22 days holiday + BH (rising to 25) Regular company socials, awards and referral bonuses Ongoing training & development If you're an experienced Senior/3rd-Line/Solutions/Infrastructure Engineer looking for your next step, get in touch for more details. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to . com. SER-IN
Network Engineer - Contract Birmingham (hybrid working, 2 days per week WFH) Up to £550 p/d - inside IR35 Network Engineer required to join the IT Department of a well-known and public-facing critical national infrastructure business (circa 2000 staff, 20 in IT with approx. 40 sites in the UK), providing services to hundreds-of-thousands. You'll operate as part of a small, highly capable IT team supporting fairly complex Infrastructure and contributing to large-scale projects. You'll initially be supporting a variety of projects detailed below, including assisting in resolving a number of security audit findings and closing off security vulnerabilities flagged up by a recent pen-test. You will also support the general administration and maintenance of network system and act as a 3rd line escalation point for tickets escalated up from the Service Desk. Currently the role is split circa 50% Project vs 50% BAU support. Minimum required skills and experience: - CCNA (or equivalent experience) - Expert in setting up and maintaining VPNs - General Firewall / Switch configuration; experience with both Cisco and HP Switches would be beneficial, as would any exposure to CheckPoint firewalls. - Troubleshooting faulty sites - BT routers / Switch / Firewalls. - Experience of Security Audit remediations would be beneficial; addressing vulnerabilities flagged by scanners (in this case, Tenable), and Pen tests. - Production / maintenance of Network Diagrams (Visio) - Solarwinds administration (or similar monitoring tool). - Windows Server / VMWare Administration an advantage (not a requirement). Initial 3 month contract (very likely to extend) Location; Birmingham or Central London with flexibility to work from home two days per week. Occasional travel to other UK sites required.
04/12/2025
Contractor
Network Engineer - Contract Birmingham (hybrid working, 2 days per week WFH) Up to £550 p/d - inside IR35 Network Engineer required to join the IT Department of a well-known and public-facing critical national infrastructure business (circa 2000 staff, 20 in IT with approx. 40 sites in the UK), providing services to hundreds-of-thousands. You'll operate as part of a small, highly capable IT team supporting fairly complex Infrastructure and contributing to large-scale projects. You'll initially be supporting a variety of projects detailed below, including assisting in resolving a number of security audit findings and closing off security vulnerabilities flagged up by a recent pen-test. You will also support the general administration and maintenance of network system and act as a 3rd line escalation point for tickets escalated up from the Service Desk. Currently the role is split circa 50% Project vs 50% BAU support. Minimum required skills and experience: - CCNA (or equivalent experience) - Expert in setting up and maintaining VPNs - General Firewall / Switch configuration; experience with both Cisco and HP Switches would be beneficial, as would any exposure to CheckPoint firewalls. - Troubleshooting faulty sites - BT routers / Switch / Firewalls. - Experience of Security Audit remediations would be beneficial; addressing vulnerabilities flagged by scanners (in this case, Tenable), and Pen tests. - Production / maintenance of Network Diagrams (Visio) - Solarwinds administration (or similar monitoring tool). - Windows Server / VMWare Administration an advantage (not a requirement). Initial 3 month contract (very likely to extend) Location; Birmingham or Central London with flexibility to work from home two days per week. Occasional travel to other UK sites required.
Senior IT Engineer Senior IT Engineer - London - Hybrid Our client, a boutique financial Services client, is looking for an Experienced Senior IT Engineer to support both change management/upgrades, maintenance of IT Services to deliver strategic IT services. You will have a blend of the following skills and attributes: Design, deploy, and maintain cloud infrastructure using Azure services Collaborate with the IT team to develop and implement cloud migration strategies Delivery of 2nd/3rd line operational support for IT services including working with 3rd party providers Design, implement, and maintain complex IT infrastructure solutions that meet the bank's business needs Monitor and optimize cloud infrastructure performance and costs Troubleshoot and resolve any issues related to Azure services Managed and delivered IT solutions Experience with Office 365, including Microsoft Teams SQL Server Experience with ITSM systems (Sunrise) Strong Server, VMWare, SAN knowledge Network administration/troubleshooting of the following firewalls, VLANs, VPNs, DNS, DHCP, and Wi-Fi Current commercial knowledge of supporting/ administering Microsoft Servers, Active Directory, Group Policy, Windows 11 If this sounds like your next career move, our client offers an excellent salary and benefits package, including a market-leading pension and bonus. Senior IT Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
04/12/2025
Full time
Senior IT Engineer Senior IT Engineer - London - Hybrid Our client, a boutique financial Services client, is looking for an Experienced Senior IT Engineer to support both change management/upgrades, maintenance of IT Services to deliver strategic IT services. You will have a blend of the following skills and attributes: Design, deploy, and maintain cloud infrastructure using Azure services Collaborate with the IT team to develop and implement cloud migration strategies Delivery of 2nd/3rd line operational support for IT services including working with 3rd party providers Design, implement, and maintain complex IT infrastructure solutions that meet the bank's business needs Monitor and optimize cloud infrastructure performance and costs Troubleshoot and resolve any issues related to Azure services Managed and delivered IT solutions Experience with Office 365, including Microsoft Teams SQL Server Experience with ITSM systems (Sunrise) Strong Server, VMWare, SAN knowledge Network administration/troubleshooting of the following firewalls, VLANs, VPNs, DNS, DHCP, and Wi-Fi Current commercial knowledge of supporting/ administering Microsoft Servers, Active Directory, Group Policy, Windows 11 If this sounds like your next career move, our client offers an excellent salary and benefits package, including a market-leading pension and bonus. Senior IT Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
A fast-growing technology consultancy is seeking a Senior Infrastructure & Cloud Engineer to support a mix of cloud, hybrid, and on-prem environments. This role suits someone with strong 2nd/3rd line experience who thrives in varied technical environments and enjoys contributing to service improvement and cloud transformation. Key Responsibilities Act as an escalation point for complex infrastructure and cloud issues Support, maintain, and troubleshoot Microsoft 365, Azure, and hybrid AD environments Configure and manage Intune, conditional access, device policies, and cloud security baselines Deliver on-site support, installs, and project work across servers, networks, and cloud platforms Maintain and improve on-prem infrastructure including Windows Server, Hyper-V/VMware, networking, and firewalls Assist with cloud migrations, tenant builds, modern workplace rollouts, and environment hardening Carry out daily checks across backups, monitoring tools, and cloud services Contribute to documentation, process improvements, and service desk evolution Liaise with vendors and third-party service providers About You 5+ years' experience across cloud, hybrid, and on-prem IT environments Strong background in Windows Server, AD, DNS, DHCP, GPOs Skilled in Azure AD, M365, Intune, and multi-tenant management Confident with Hyper-V/VMware, VLANs, VPNs, and firewall technologies Strong communicator with excellent customer service skills Full UK driving licence What's Offered Continuous cloud training and funded certifications Access to a dedicated cloud learning environment Exposure to a wide variety of technologies and hybrid infrastructures Opportunities to work on migrations, integrations, and modernisation projects High-quality equipment and a supportive technical team Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
04/12/2025
Full time
A fast-growing technology consultancy is seeking a Senior Infrastructure & Cloud Engineer to support a mix of cloud, hybrid, and on-prem environments. This role suits someone with strong 2nd/3rd line experience who thrives in varied technical environments and enjoys contributing to service improvement and cloud transformation. Key Responsibilities Act as an escalation point for complex infrastructure and cloud issues Support, maintain, and troubleshoot Microsoft 365, Azure, and hybrid AD environments Configure and manage Intune, conditional access, device policies, and cloud security baselines Deliver on-site support, installs, and project work across servers, networks, and cloud platforms Maintain and improve on-prem infrastructure including Windows Server, Hyper-V/VMware, networking, and firewalls Assist with cloud migrations, tenant builds, modern workplace rollouts, and environment hardening Carry out daily checks across backups, monitoring tools, and cloud services Contribute to documentation, process improvements, and service desk evolution Liaise with vendors and third-party service providers About You 5+ years' experience across cloud, hybrid, and on-prem IT environments Strong background in Windows Server, AD, DNS, DHCP, GPOs Skilled in Azure AD, M365, Intune, and multi-tenant management Confident with Hyper-V/VMware, VLANs, VPNs, and firewall technologies Strong communicator with excellent customer service skills Full UK driving licence What's Offered Continuous cloud training and funded certifications Access to a dedicated cloud learning environment Exposure to a wide variety of technologies and hybrid infrastructures Opportunities to work on migrations, integrations, and modernisation projects High-quality equipment and a supportive technical team Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN/WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager / Intune Solid understanding of Azure (including Azure AD and virtual machines) Remote Desktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to a vehicle Desirable Skills: Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office, 4 days remote/onsite Generous pension contribution (up to 10%) 28 days annual leave plus bank holidays Supportive team environment with real career progression Opportunity to work on impactful projects in the education sector Apply now to (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
04/12/2025
Full time
3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless service delivery and continuous improvement. Key Skills Required: Windows Server (), Active Directory Familiarity with VMware and/or Hyper-V Strong hands-on experience with networking (LAN/WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager / Intune Solid understanding of Azure (including Azure AD and virtual machines) Remote Desktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to a vehicle Desirable Skills: Exposure to project management methodologies Commercial awareness and ability to align technical solutions with business needs Key Responsibilities: Lead and deliver IT infrastructure projects across educational settings Provide remote and onsite support across Hertfordshire Act as a senior escalation point for complex technical issues Collaborate with Account Managers to scope and design technical solutions Maintain technical documentation and contribute to service improvement Build trusted relationships with school stakeholders and internal teams What You'll Get: Competitive salary up to £38,000 DOE Hybrid working: 1 day in Stevenage office, 4 days remote/onsite Generous pension contribution (up to 10%) 28 days annual leave plus bank holidays Supportive team environment with real career progression Opportunity to work on impactful projects in the education sector Apply now to (dot) com to join a forward-thinking MSP with a strong reputation and a friendly team culture. Key skills: MSP, 1st line, 2nd Line, 3rd Line, IT Support, Managed services, Microsoft, Azure, Office 365, IT Infrastructure, MSP, Education, Stevenage, Hertfordshire, St Albans, Welwyn Garden City, Hertford, Luton Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
IT Senior Desktop Support Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where your advanced IT expertise will directly support the systems that preserve and share powerful historical narratives. With major investments in digital infrastructure and cloud-based technology, they're now seeking a seasoned IT professional with solid third-line desktop support experience to join a close-knit technical team. IT Senior Desktop Support Key Skills: We are keen to connect with professionals who take pride in delivering high-quality, customer-focused IT support. This includes Desktop Support Engineers, IT Support Analysts, Service Desk Engineers, End-User Support Specialists, and IT Technicians who have experience providing exceptional 2nd and 3rd level support service in user-facing environments. You should also bring: - 4+ years of experience in 2nd and 3rd line desktop support, with demonstrable third-line expertise. - Strong problem-solving skills and the ability to manage complex support cases to resolution. - Experience supporting Microsoft Windows in a networked environment. - Familiarity with Active Directory, Azure AD, Intune, and hybrid infrastructure. - Excellent communication skills and a professional, approachable demeanour. - Experience using helpdesk/ticketing platforms (Ivanti experience is a plus). - Ability to work across platforms including Windows desktops, laptops, and occasionally Mac. All applicants must have the right to work in the UK and possess fluent English communication skills. About the IT Senior Desktop Support position: As a key member of the IT and AV Services team, you'll take ownership of escalated support issues and play a critical role in maintaining IT systems across multiple UK sites. This is a customer-facing, first, second and third-line support role ideal for someone who enjoys problem-solving, thrives in technically varied environments, and understands the value of delivering exceptional service. You'll provide expert desktop and infrastructure support, bridging on-premises systems and Azure cloud services, and be entrusted with managing complex incidents, mentoring users, and enhancing service delivery with new technologies. Responsibilities include: - Troubleshooting and resolving first, second and third-line desktop and infrastructure issues. - Acting as Problem Manager for high-priority or technically complex support cases. - Providing expert-level support across Windows-based systems, AD, and Intune. - Responding to user issues via phone, email, and chat; ensure accurate ticket logging. - Supporting hybrid environments, including Azure cloud and on-premises infrastructure. - Delivering user training and promote best practices. - Introducing new technologies, including AI chatbots. - Contributing to documentation, patching, monitoring, and service enhancements. - Deputising for the IT and AV Service Desktop Team Leader as needed. This role promises a stimulating environment with varied and challenging responsibilities that directly support the organisation's mission to educate and inform the public about significant historical events. Salary and Benefits: Salary: £40-45,000 Work Arrangement: On-premises Benefits Include: - 25 days annual leave (increasing to 30 after 5 years) plus public holidays. - Exceptional pension contributions between 16.7%-24.3% through the Civil Service Pension Scheme. - Interest-free season ticket loans after three months of service. - Free entry to partner museum exhibitions. - Continuous professional development opportunities. - Enhanced maternity and paternity benefits linked to length of service. - Childcare vouchers. - Benenden Healthcare Society membership (subject to terms & conditions). - Access to The Charity for Civil Servants. - Ride 2 Work Scheme. For more information on this IT Senior Desktop Support position, please contact us to discuss. Our client welcomes everyone. They celebrate differences and encourage everyone to join and be themselves at work.
04/12/2025
Full time
IT Senior Desktop Support Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where your advanced IT expertise will directly support the systems that preserve and share powerful historical narratives. With major investments in digital infrastructure and cloud-based technology, they're now seeking a seasoned IT professional with solid third-line desktop support experience to join a close-knit technical team. IT Senior Desktop Support Key Skills: We are keen to connect with professionals who take pride in delivering high-quality, customer-focused IT support. This includes Desktop Support Engineers, IT Support Analysts, Service Desk Engineers, End-User Support Specialists, and IT Technicians who have experience providing exceptional 2nd and 3rd level support service in user-facing environments. You should also bring: - 4+ years of experience in 2nd and 3rd line desktop support, with demonstrable third-line expertise. - Strong problem-solving skills and the ability to manage complex support cases to resolution. - Experience supporting Microsoft Windows in a networked environment. - Familiarity with Active Directory, Azure AD, Intune, and hybrid infrastructure. - Excellent communication skills and a professional, approachable demeanour. - Experience using helpdesk/ticketing platforms (Ivanti experience is a plus). - Ability to work across platforms including Windows desktops, laptops, and occasionally Mac. All applicants must have the right to work in the UK and possess fluent English communication skills. About the IT Senior Desktop Support position: As a key member of the IT and AV Services team, you'll take ownership of escalated support issues and play a critical role in maintaining IT systems across multiple UK sites. This is a customer-facing, first, second and third-line support role ideal for someone who enjoys problem-solving, thrives in technically varied environments, and understands the value of delivering exceptional service. You'll provide expert desktop and infrastructure support, bridging on-premises systems and Azure cloud services, and be entrusted with managing complex incidents, mentoring users, and enhancing service delivery with new technologies. Responsibilities include: - Troubleshooting and resolving first, second and third-line desktop and infrastructure issues. - Acting as Problem Manager for high-priority or technically complex support cases. - Providing expert-level support across Windows-based systems, AD, and Intune. - Responding to user issues via phone, email, and chat; ensure accurate ticket logging. - Supporting hybrid environments, including Azure cloud and on-premises infrastructure. - Delivering user training and promote best practices. - Introducing new technologies, including AI chatbots. - Contributing to documentation, patching, monitoring, and service enhancements. - Deputising for the IT and AV Service Desktop Team Leader as needed. This role promises a stimulating environment with varied and challenging responsibilities that directly support the organisation's mission to educate and inform the public about significant historical events. Salary and Benefits: Salary: £40-45,000 Work Arrangement: On-premises Benefits Include: - 25 days annual leave (increasing to 30 after 5 years) plus public holidays. - Exceptional pension contributions between 16.7%-24.3% through the Civil Service Pension Scheme. - Interest-free season ticket loans after three months of service. - Free entry to partner museum exhibitions. - Continuous professional development opportunities. - Enhanced maternity and paternity benefits linked to length of service. - Childcare vouchers. - Benenden Healthcare Society membership (subject to terms & conditions). - Access to The Charity for Civil Servants. - Ride 2 Work Scheme. For more information on this IT Senior Desktop Support position, please contact us to discuss. Our client welcomes everyone. They celebrate differences and encourage everyone to join and be themselves at work.
Infrastructure Engineer Evesham £45,000 - £60,000 + Benefits The Opportunity: An opportunity has arisen to join a technology-focused engineering business. This is a fully office-based role where you'll be part of a close-knit IT team delivering real impact - supporting critical national infrastructure and working with both cutting-edge hardware and software. This position offers hands-on involvement in high-availability systems, infrastructure automation, and complex problem-solving, rather than just routine support. If you enjoy a fast-paced environment where your work directly contributes to vital services, this role could be a perfect fit. Key Responsibilities: Providing 3rd line support across IT infrastructure, resolving complex issues via a ticketing system. Managing on-premises infrastructure including VMware clusters, SANs, firewalls, and switches. Working on infrastructure automation using tools like PowerShell, Git, and Ansible. Leading and delivering internal and customer-facing IT projects. Maintaining infrastructure through patching, upgrades, testing, and proactive monitoring. Implementing IT security policies and VPN solutions in line with compliance standards. Supporting ISO 27001 compliance, risk management, and audit readiness. Assisting with disaster recovery planning and business continuity measures. Overseeing IT asset management, procurement, and vendor relationships. Producing and maintaining technical documentation and delivering occasional user training. About You: You'll thrive in this role if you're a proactive engineer who enjoys solving problems creatively and working in a collaborative, in-person team environment. This is not a remote or hybrid position - full-time presence in the office is essential. You should have: 5+ years' experience in IT infrastructure roles. Hands-on experience managing VMware environments. Strong knowledge of Windows and Linux system administration. Familiarity with networking concepts (routing, switching, firewalls, VPNs). Exposure to automation tools such as PowerShell, Ansible, or CI/CD workflows. A solid understanding of IT security best practices and compliance standards. Experience supporting or maintaining ISO 27001 or similar frameworks. Strong communication and documentation skills. Infrastructure Engineer Evesham £45,000 - £60,000 + Benefits Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
04/12/2025
Full time
Infrastructure Engineer Evesham £45,000 - £60,000 + Benefits The Opportunity: An opportunity has arisen to join a technology-focused engineering business. This is a fully office-based role where you'll be part of a close-knit IT team delivering real impact - supporting critical national infrastructure and working with both cutting-edge hardware and software. This position offers hands-on involvement in high-availability systems, infrastructure automation, and complex problem-solving, rather than just routine support. If you enjoy a fast-paced environment where your work directly contributes to vital services, this role could be a perfect fit. Key Responsibilities: Providing 3rd line support across IT infrastructure, resolving complex issues via a ticketing system. Managing on-premises infrastructure including VMware clusters, SANs, firewalls, and switches. Working on infrastructure automation using tools like PowerShell, Git, and Ansible. Leading and delivering internal and customer-facing IT projects. Maintaining infrastructure through patching, upgrades, testing, and proactive monitoring. Implementing IT security policies and VPN solutions in line with compliance standards. Supporting ISO 27001 compliance, risk management, and audit readiness. Assisting with disaster recovery planning and business continuity measures. Overseeing IT asset management, procurement, and vendor relationships. Producing and maintaining technical documentation and delivering occasional user training. About You: You'll thrive in this role if you're a proactive engineer who enjoys solving problems creatively and working in a collaborative, in-person team environment. This is not a remote or hybrid position - full-time presence in the office is essential. You should have: 5+ years' experience in IT infrastructure roles. Hands-on experience managing VMware environments. Strong knowledge of Windows and Linux system administration. Familiarity with networking concepts (routing, switching, firewalls, VPNs). Exposure to automation tools such as PowerShell, Ansible, or CI/CD workflows. A solid understanding of IT security best practices and compliance standards. Experience supporting or maintaining ISO 27001 or similar frameworks. Strong communication and documentation skills. Infrastructure Engineer Evesham £45,000 - £60,000 + Benefits Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
3rd Line Support Engineer Location: Cheltenham (Hybrid - approx. 3 days on-site) Salary: Up to £40,000 DOE Benefits: Opportunity to join a growing team, clear progression path, hybrid working arrangement Our client, a leading IT services organisation, is expanding into Cheltenham and is hiring a 3rd Line Support Engineer to join their new office. This role offers the chance to take ownership of advanced technical issues, support key projects and play a significant role in shaping the technical function as the office continues to grow. What you'll do Act as a senior escalation point for complex 3rd line issues across servers, networks, cloud and application environments. Diagnose, troubleshoot and resolve deep technical incidents that cannot be handled by 1st/2nd line teams. Deliver technical input on projects such as migrations, upgrades, deployments and new customer onboarding. Work closely with infrastructure, service management and technical delivery teams to ensure high-quality outcomes. Produce and maintain technical documentation, knowledge base articles and best-practice guidance. You'll collaborate with cross-functional teams to deliver robust support, influence processes and contribute to the development of the Cheltenham office's technical capability. What we're looking for Strong 3rd line experience across Windows Server, networking, Active Directory, virtualisation, cloud (Microsoft 365/Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd line colleagues. Ability to diagnose root causes, propose solutions and communicate clearly with stakeholders. Familiarity with ITIL-aligned support processes and ticketing systems. Comfortable working in a hybrid pattern, spending three days per week in the Cheltenham office. The ideal candidate will bring strong technical depth, a calm and methodical approach to problem-solving, and a desire to grow alongside a newly expanding team. Why join? Join early as a new Cheltenham office launches, giving you influence over processes and long-term direction. Excellent scope for progression as the technical function and wider team expand. Balanced hybrid working pattern with strong collaboration and flexibility. Be part of an established organisation with a clear growth strategy and supportive culture.
04/12/2025
Full time
3rd Line Support Engineer Location: Cheltenham (Hybrid - approx. 3 days on-site) Salary: Up to £40,000 DOE Benefits: Opportunity to join a growing team, clear progression path, hybrid working arrangement Our client, a leading IT services organisation, is expanding into Cheltenham and is hiring a 3rd Line Support Engineer to join their new office. This role offers the chance to take ownership of advanced technical issues, support key projects and play a significant role in shaping the technical function as the office continues to grow. What you'll do Act as a senior escalation point for complex 3rd line issues across servers, networks, cloud and application environments. Diagnose, troubleshoot and resolve deep technical incidents that cannot be handled by 1st/2nd line teams. Deliver technical input on projects such as migrations, upgrades, deployments and new customer onboarding. Work closely with infrastructure, service management and technical delivery teams to ensure high-quality outcomes. Produce and maintain technical documentation, knowledge base articles and best-practice guidance. You'll collaborate with cross-functional teams to deliver robust support, influence processes and contribute to the development of the Cheltenham office's technical capability. What we're looking for Strong 3rd line experience across Windows Server, networking, Active Directory, virtualisation, cloud (Microsoft 365/Azure) and advanced troubleshooting. Experience supporting complex environments, handling escalations and mentoring 2nd line colleagues. Ability to diagnose root causes, propose solutions and communicate clearly with stakeholders. Familiarity with ITIL-aligned support processes and ticketing systems. Comfortable working in a hybrid pattern, spending three days per week in the Cheltenham office. The ideal candidate will bring strong technical depth, a calm and methodical approach to problem-solving, and a desire to grow alongside a newly expanding team. Why join? Join early as a new Cheltenham office launches, giving you influence over processes and long-term direction. Excellent scope for progression as the technical function and wider team expand. Balanced hybrid working pattern with strong collaboration and flexibility. Be part of an established organisation with a clear growth strategy and supportive culture.
