Thrive Oldham are recruiting for a Waste Management Supervisor in various locations in the Leicestershire area The role is very much a hands-on supervisory role. It will require travelling to the Council's RHWSs and WTSs daily to undertake: - HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low-level policy discussions) Delivery of training through workbooks and / or supporting those completing learning through e-learning Developing and delivering toolbox talks and other training packages / safety briefings Monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations Ensuring records for waste movements are accurate and appropriately filed Monitoring and enforcing the Council's Quality Management System for processes at the RHWS Issuing and monitoring / recording PPE and uniforms to staff Driving from time to time a Council 3.5 tonne box van Handling of low-level complaints from customers face to face, by telephone and by email. We will provide PPE and may be some uniform requirements, particularly the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download, if activated by the holder. These are part of uniform for all field-based staff, unless reasonable adjustments should be considered. Base/Location: Bottesford, Melton and Loughborough or Bardon, Coalville and Shepshed or Barwell, Lutterworth and Whetstone or Kibworth, Market Harborough and Oadby or Kibworth, Oadby and Whetstone or Loughborough, Melton and Mountsorrel Responsible to: Waste Operations Officer Responsible for: Reuse and Waste Recycling Operatives and Waste Transfer Station Plant Operatives Key Relationships/Liaison with: Officers of the Council, all site staff and driver and supervisors in the Contracts and Haulage Team. Members of the Public (including site users and neighbours), Suppliers and Contractors, Legislative Bodies such as the Environment Agency. Job Purpose To Supervise RHW and WTS services at designated sites, whilst maximising the potential of their teams. To delegate, interpret and coordinate instructions/ tasks from management, being confident and able to operate the various equipment and machinery on sites. Main Duties and Responsibilities To ensure that the services are delivered for the benefit of the people of Leicestershire. Lead and direct a team of designated operatives in accordance with agreed performance standards and LCC procedures. To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service. Maintain Leicestershire's RHWS and WTS services at designated sites to agreed levels in accordance with legislative, policy and budgetary requirements. Act as a CoTC holder for the RHWS / WTS and provide CoTC cover at sites as required. Ensure that all activities maintaining hard copy and electronic records using appropriate software systems. Recording data accurately maintaining hard copy and electronic records using appropriate software systems. Operating various pieces of plant and machinery, including Loading Shovels, Telehandlers, Forklift Trucks confidently. Reporting defects in any plant or machinery. Maintaining a tidy site through the coordination of general cleaning duties. Using various computer systems to aid your job role. Ensure compliance with Health and Safety, Environmental and Quality Management systems, permits or licences at designated RHWS and WTS. Identify and report opportunities to improve customer service and recycling rates by challenging existing working practices. Conduct regular, documented RHWS and WTS inspections for Heath and Safety, Environmental, Quality and Security issues at designated RHWS and WTS. To embrace new working methods, embedding and ensuring compliance with the workforce for new practices and procedures. To provide cover for sites as required, or cover in the absence of Waste Transfer Station Technicians, other Waste Site Supervisors or the Waste Operations Officers. Advise and assist with the recycling and treatment of waste materials. Understand the needs of customers, enabling effective channels of communication and a consistency or approach to customer communications. Ordering equipment and resources as necessary. Daily supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Reviews. To assist with recruitment induction, training and development programmes to help develop the service and ensure it has the skills it needs. Keeping staff engaged and informed through regular briefings/meetings and toolbox talks. Identifies potential commercial opportunities with customers and suppliers. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. To move HGVs to agreed locations and to transport waste materials from Leicestershire County Council's Recycling and Household Waste Sites (RHWS) to transfer and treatment locations, using hook loader heavy goods vehicles (HGVs) if requested to do so. Special Factors The nature of the work will involve the job holder carrying out work outside of normal working hours, including bank holidays, weekends and out of hours working or cover. The nature of the work will involve the job holder carrying out work at different locations across the County. The job holder may be required to attend, from time to time, training courses, conferences, seminars, or other meetings as required by his/her own training needs and the needs of the service. The job holder will be required to wear any appropriate uniform / personal protective equipment issued to them, including a Body Worn Camera, subject to any agreed reasonable adjustments, which shall remain the property of the Council. To act as a responsible key holder and open / close sites to agreed documented processes and procedures. Expenses will be paid in accordance with the Local Conditions of Service. The role is safely critical and subject to Random testing under the Council's substance misuse policy. Qualifications Basic level of literacy / good standard or education including English and Mathematics. WAMITAB CoTC Level 4 or above (or willing to work towards as necessary) Loading Shovel / Telehandler Ticket (or willing to work towards as necessary) Forklift Truck Licence (or willing to work towards as necessary) Driver CPC (or willing to work towards as necessary) Experience Reviews Staff training and development Previous experience in customer facing role Using ICT office systems such as Microsoft Office etc Supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Management of waste operations on-site Knowledge Knowledge of waste disposal and treatment legislation. Good understanding of Health and Safety on site. Waste site operations and environmental maintenance / compliance Skills and Competencies The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Communicates effectively with colleagues and customers including reliability in completing work schedules, general appearance and behaviour both to colleagues and the clients, reporting problem quickly and accurately Demonstrates understanding of customer needs Deliver high performance through positive and proactive leadership and a strong approach to performance management Computer literate and familiar with MS Office or equivalent, and industry standard software Is able to ensure the health, safety and wellbeing of employees, customers and other personnel at all times Take responsibility for own performance, decisions and personal development, seeking feedback and demonstrating integrity and personal impact Good organisational and interpersonal skills Able to prioritise effectively, keeping ordered and accurate records Competent to operate fixed and mobile plant Coach and facilitate, mentoring employees by providing on to one support Other Requirements Full and valid driving licence, access to vehicle and business use insurance cover An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of Equality Act 2010 INDOLD
01/11/2025
Seasonal
Thrive Oldham are recruiting for a Waste Management Supervisor in various locations in the Leicestershire area The role is very much a hands-on supervisory role. It will require travelling to the Council's RHWSs and WTSs daily to undertake: - HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low-level policy discussions) Delivery of training through workbooks and / or supporting those completing learning through e-learning Developing and delivering toolbox talks and other training packages / safety briefings Monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations Ensuring records for waste movements are accurate and appropriately filed Monitoring and enforcing the Council's Quality Management System for processes at the RHWS Issuing and monitoring / recording PPE and uniforms to staff Driving from time to time a Council 3.5 tonne box van Handling of low-level complaints from customers face to face, by telephone and by email. We will provide PPE and may be some uniform requirements, particularly the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download, if activated by the holder. These are part of uniform for all field-based staff, unless reasonable adjustments should be considered. Base/Location: Bottesford, Melton and Loughborough or Bardon, Coalville and Shepshed or Barwell, Lutterworth and Whetstone or Kibworth, Market Harborough and Oadby or Kibworth, Oadby and Whetstone or Loughborough, Melton and Mountsorrel Responsible to: Waste Operations Officer Responsible for: Reuse and Waste Recycling Operatives and Waste Transfer Station Plant Operatives Key Relationships/Liaison with: Officers of the Council, all site staff and driver and supervisors in the Contracts and Haulage Team. Members of the Public (including site users and neighbours), Suppliers and Contractors, Legislative Bodies such as the Environment Agency. Job Purpose To Supervise RHW and WTS services at designated sites, whilst maximising the potential of their teams. To delegate, interpret and coordinate instructions/ tasks from management, being confident and able to operate the various equipment and machinery on sites. Main Duties and Responsibilities To ensure that the services are delivered for the benefit of the people of Leicestershire. Lead and direct a team of designated operatives in accordance with agreed performance standards and LCC procedures. To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service. Maintain Leicestershire's RHWS and WTS services at designated sites to agreed levels in accordance with legislative, policy and budgetary requirements. Act as a CoTC holder for the RHWS / WTS and provide CoTC cover at sites as required. Ensure that all activities maintaining hard copy and electronic records using appropriate software systems. Recording data accurately maintaining hard copy and electronic records using appropriate software systems. Operating various pieces of plant and machinery, including Loading Shovels, Telehandlers, Forklift Trucks confidently. Reporting defects in any plant or machinery. Maintaining a tidy site through the coordination of general cleaning duties. Using various computer systems to aid your job role. Ensure compliance with Health and Safety, Environmental and Quality Management systems, permits or licences at designated RHWS and WTS. Identify and report opportunities to improve customer service and recycling rates by challenging existing working practices. Conduct regular, documented RHWS and WTS inspections for Heath and Safety, Environmental, Quality and Security issues at designated RHWS and WTS. To embrace new working methods, embedding and ensuring compliance with the workforce for new practices and procedures. To provide cover for sites as required, or cover in the absence of Waste Transfer Station Technicians, other Waste Site Supervisors or the Waste Operations Officers. Advise and assist with the recycling and treatment of waste materials. Understand the needs of customers, enabling effective channels of communication and a consistency or approach to customer communications. Ordering equipment and resources as necessary. Daily supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Reviews. To assist with recruitment induction, training and development programmes to help develop the service and ensure it has the skills it needs. Keeping staff engaged and informed through regular briefings/meetings and toolbox talks. Identifies potential commercial opportunities with customers and suppliers. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. To move HGVs to agreed locations and to transport waste materials from Leicestershire County Council's Recycling and Household Waste Sites (RHWS) to transfer and treatment locations, using hook loader heavy goods vehicles (HGVs) if requested to do so. Special Factors The nature of the work will involve the job holder carrying out work outside of normal working hours, including bank holidays, weekends and out of hours working or cover. The nature of the work will involve the job holder carrying out work at different locations across the County. The job holder may be required to attend, from time to time, training courses, conferences, seminars, or other meetings as required by his/her own training needs and the needs of the service. The job holder will be required to wear any appropriate uniform / personal protective equipment issued to them, including a Body Worn Camera, subject to any agreed reasonable adjustments, which shall remain the property of the Council. To act as a responsible key holder and open / close sites to agreed documented processes and procedures. Expenses will be paid in accordance with the Local Conditions of Service. The role is safely critical and subject to Random testing under the Council's substance misuse policy. Qualifications Basic level of literacy / good standard or education including English and Mathematics. WAMITAB CoTC Level 4 or above (or willing to work towards as necessary) Loading Shovel / Telehandler Ticket (or willing to work towards as necessary) Forklift Truck Licence (or willing to work towards as necessary) Driver CPC (or willing to work towards as necessary) Experience Reviews Staff training and development Previous experience in customer facing role Using ICT office systems such as Microsoft Office etc Supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Management of waste operations on-site Knowledge Knowledge of waste disposal and treatment legislation. Good understanding of Health and Safety on site. Waste site operations and environmental maintenance / compliance Skills and Competencies The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Communicates effectively with colleagues and customers including reliability in completing work schedules, general appearance and behaviour both to colleagues and the clients, reporting problem quickly and accurately Demonstrates understanding of customer needs Deliver high performance through positive and proactive leadership and a strong approach to performance management Computer literate and familiar with MS Office or equivalent, and industry standard software Is able to ensure the health, safety and wellbeing of employees, customers and other personnel at all times Take responsibility for own performance, decisions and personal development, seeking feedback and demonstrating integrity and personal impact Good organisational and interpersonal skills Able to prioritise effectively, keeping ordered and accurate records Competent to operate fixed and mobile plant Coach and facilitate, mentoring employees by providing on to one support Other Requirements Full and valid driving licence, access to vehicle and business use insurance cover An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of Equality Act 2010 INDOLD
Deployment and Migration Support Technician Essential Requirement: Current SC (Security Check) Clearance is mandatory for this role. The Role We are looking for a diligent and organised Deployment and Migration Support Technician to be a key part of our IT refresh project. You will be responsible for the logistical and hands-on delivery of a large-scale laptop migration, ensuring a smooth transition for all end-users in a secure environment. This role requires strict adherence to project timelines, processes, and security protocols. We have multiple roles across a variety of locations - please see the end of this advert for a full list of areas. Key Responsibilities Migration and Deployment Logistics and Clinic Management: Set up and maintain the Refresh Clinic workspace each day. Move the required quantity of devices from the on-site storage area to the Refresh Clinic, as directed by the Contractor Engineer and Site Manager. At the end of each day, securely move all devices and IT equipment back into the designated on-site storage location. Device Refresh and Handover: Collect existing devices from users and issue new, refreshed laptops in strict accordance with the migration schedule and established project processes. Ensure the correct number of devices are exchanged during each handover period. Log into necessary systems on provided devices, strictly following instructions from the Contractor Engineer and Site Manager. Process and Reporting Workflow Management: Accurately update the Contractor's workflow management system at all relevant steps of the migration process. Issue Resolution: Promptly and accurately report any issues arising from migration activity to the Contractor Engineer and Site Manager. Escalation: Pass over any unresolved issues to an on-site Post Migration Support Engineer for further technical resolution. Stock Management: Conduct daily manual stock checks and report findings to the Contractor Engineer and Site Manager. Secure Disposal and Refurbishment Packaging and Marking: Place all existing collected devices into the packaging from the new device. Designation: In accordance with the Device Designation Rules, clearly mark the outside of the box to indicate whether the device is for "Disposal" or "Refurbishment" . Locations available: Pewsey, Chivenor, Lincoln, Bland Forum, Carterton, Hereford, Catterick, Fareham Please submit your CV with a clear statement that you hold active SC Clearance. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
01/11/2025
Contractor
Deployment and Migration Support Technician Essential Requirement: Current SC (Security Check) Clearance is mandatory for this role. The Role We are looking for a diligent and organised Deployment and Migration Support Technician to be a key part of our IT refresh project. You will be responsible for the logistical and hands-on delivery of a large-scale laptop migration, ensuring a smooth transition for all end-users in a secure environment. This role requires strict adherence to project timelines, processes, and security protocols. We have multiple roles across a variety of locations - please see the end of this advert for a full list of areas. Key Responsibilities Migration and Deployment Logistics and Clinic Management: Set up and maintain the Refresh Clinic workspace each day. Move the required quantity of devices from the on-site storage area to the Refresh Clinic, as directed by the Contractor Engineer and Site Manager. At the end of each day, securely move all devices and IT equipment back into the designated on-site storage location. Device Refresh and Handover: Collect existing devices from users and issue new, refreshed laptops in strict accordance with the migration schedule and established project processes. Ensure the correct number of devices are exchanged during each handover period. Log into necessary systems on provided devices, strictly following instructions from the Contractor Engineer and Site Manager. Process and Reporting Workflow Management: Accurately update the Contractor's workflow management system at all relevant steps of the migration process. Issue Resolution: Promptly and accurately report any issues arising from migration activity to the Contractor Engineer and Site Manager. Escalation: Pass over any unresolved issues to an on-site Post Migration Support Engineer for further technical resolution. Stock Management: Conduct daily manual stock checks and report findings to the Contractor Engineer and Site Manager. Secure Disposal and Refurbishment Packaging and Marking: Place all existing collected devices into the packaging from the new device. Designation: In accordance with the Device Designation Rules, clearly mark the outside of the box to indicate whether the device is for "Disposal" or "Refurbishment" . Locations available: Pewsey, Chivenor, Lincoln, Bland Forum, Carterton, Hereford, Catterick, Fareham Please submit your CV with a clear statement that you hold active SC Clearance. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
GreatFind Recruitment
Kingston Upon Thames, Surrey
We're supporting a well-established IT services provider delivering trusted technical support to schools and academies across the Southwest London area. They are seeking a proactive and versatile ICT Support Engineer to provide on-site technical support, installations, and maintenance across multiple client sites. Kingston, Richmond & Surrounding Areas - Full-Time, Permanent - Education Sector - £30,000 to £36,000 (DOE) This is an exciting opportunity to work in a varied, hands-on role where no two days are the same - perfect for a motivated technician who enjoys building relationships, solving problems, and making a real impact in education. About the Role As an ICT Support Engineer, you'll be responsible for supporting the day-to-day running of ICT systems across a portfolio of school clients. You'll deliver both first and second-line support, assist with project delivery, and ensure each school's IT infrastructure operates efficiently and securely. You'll be the key technical point of contact for your schools - supporting users, maintaining networks, installing hardware, and implementing cloud and security solutions. This role offers excellent variety, autonomy, and the opportunity to develop your skills across servers, networking, and cloud technologies. Key Responsibilities Provide on-site first and second-line support across client networks and devices Maintain, configure, and troubleshoot Windows and Mac environments, servers, and Active Directory Support cloud systems including Microsoft 365, Google Workspace, and Entra ID Install, update, and maintain hardware and software across multiple sites Manage network equipment and connectivity, diagnosing and resolving faults Support audiovisual, printing, and interactive screen systems Maintain accurate documentation, inventories, and service records Deliver excellent customer service and build strong client relationships Assist with small to medium technical projects and infrastructure improvements What We're Looking For Minimum 2 years' experience in an ICT support role, ideally within the education sector Strong knowledge of Windows Server, Active Directory, Group Policy, DHCP, DNS Good understanding of cloud platforms (Microsoft 365, Google Workspace, InTune, Entra ID) Familiarity with networking fundamentals , switches, and topology design Experience supporting MacOS, iOS, and mobile devices Excellent problem-solving skills and a customer-focused mindset Full UK driving licence and access to transport (travel between sites required) Punctual, reliable, and keen to learn new technologies Why Apply? Opportunity to work with a growing, supportive IT services team Varied field-based role with autonomy and skill development Exposure to modern technologies and cloud solutions Contribute to meaningful work supporting schools and education Competitive salary and mileage/expenses scheme Apply Today
31/10/2025
Full time
We're supporting a well-established IT services provider delivering trusted technical support to schools and academies across the Southwest London area. They are seeking a proactive and versatile ICT Support Engineer to provide on-site technical support, installations, and maintenance across multiple client sites. Kingston, Richmond & Surrounding Areas - Full-Time, Permanent - Education Sector - £30,000 to £36,000 (DOE) This is an exciting opportunity to work in a varied, hands-on role where no two days are the same - perfect for a motivated technician who enjoys building relationships, solving problems, and making a real impact in education. About the Role As an ICT Support Engineer, you'll be responsible for supporting the day-to-day running of ICT systems across a portfolio of school clients. You'll deliver both first and second-line support, assist with project delivery, and ensure each school's IT infrastructure operates efficiently and securely. You'll be the key technical point of contact for your schools - supporting users, maintaining networks, installing hardware, and implementing cloud and security solutions. This role offers excellent variety, autonomy, and the opportunity to develop your skills across servers, networking, and cloud technologies. Key Responsibilities Provide on-site first and second-line support across client networks and devices Maintain, configure, and troubleshoot Windows and Mac environments, servers, and Active Directory Support cloud systems including Microsoft 365, Google Workspace, and Entra ID Install, update, and maintain hardware and software across multiple sites Manage network equipment and connectivity, diagnosing and resolving faults Support audiovisual, printing, and interactive screen systems Maintain accurate documentation, inventories, and service records Deliver excellent customer service and build strong client relationships Assist with small to medium technical projects and infrastructure improvements What We're Looking For Minimum 2 years' experience in an ICT support role, ideally within the education sector Strong knowledge of Windows Server, Active Directory, Group Policy, DHCP, DNS Good understanding of cloud platforms (Microsoft 365, Google Workspace, InTune, Entra ID) Familiarity with networking fundamentals , switches, and topology design Experience supporting MacOS, iOS, and mobile devices Excellent problem-solving skills and a customer-focused mindset Full UK driving licence and access to transport (travel between sites required) Punctual, reliable, and keen to learn new technologies Why Apply? Opportunity to work with a growing, supportive IT services team Varied field-based role with autonomy and skill development Exposure to modern technologies and cloud solutions Contribute to meaningful work supporting schools and education Competitive salary and mileage/expenses scheme Apply Today
IT Manager Working hours - Full-time or Part-time, specific hours and working pattern to be discussed and agreed. Salary - Circa £49,400 Full Time Equivalent, dependent on experience Pension scheme - Local Government Pension Scheme Start Date - ASAP Contract terms - Permanent Location - Lilywhite House, adjoining Tottenham Hotspur Stadium (On-site role with some flexibility, particularly during school holiday periods) Key responsibilities This is an exciting hands-on role in a high-performing, prestigious and growing school, encompassing both operational and strategic elements. The IT Manager is responsible for the management, security, and strategic development of the school s IT infrastructure. They will oversee the maintenance of network systems, servers, and IT services to ensure reliability, security, and efficiency across the school. Working with the Operations Manager, Business Director, Senior IT Technician, and external providers, the Postholder will ensure that the school s IT provision effectively supports both operational and educational needs. This is a technical leadership role. The Postholder must possess strong hands-on expertise across core infrastructure, networking, and systems to ensure an IT provision which delivers on, and exceeds, user expectations and needs, alongside robust security and reliability. Network & Infrastructure Management - Maintain and develop the school s IT infrastructure, including servers, networks, and cloud-based systems. - Ensure network security and data protection compliance, including firewalls, backups, and cybersecurity measures. - Monitor system performance, troubleshooting issues, and implementing improvements as required. - Oversee the school s wired and wireless networks, telephony, print services, and audio-visual/teaching technology systems, ensuring they meet operational needs. - Develop and maintain IT policies and technical documentation to support effective governance and standardised practice. - Develop and maintain an IT Risk Register to assist with identifying and mitigating issues before they arise. Systems Administration & Support - Manage the administration of key IT systems, including user access, permissions, and integrations. Act as the lead contact for defined systems, overseeing them at a high level to also include the delivery of training and troubleshooting. - Ensure the effective operation of school-wide platforms such as Google Workspace and the MIS (e.g. Bromcom). Monitor and manage supplier performance to ensure SLA compliance and continuous improvement. - Ensure systems support statutory safeguarding obligations, enabling timely and accurate escalation of concerns to the Designated Safeguarding Lead (DSL). - Act as the technical lead for filtering and monitoring for safeguarding purposes, ensuring effective systems are in place in-line with industry best practice, Department for Education guidelines and the standard set by the DSL. - Lead on the procurement and implementation of new IT systems and system upgrades, ensuring minimal disruption to teaching and administration. - Lead second- and third-line technical escalation, ensuring high-quality first-line support is delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance - Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. - Ensure compliance with DfE Cyber Security Standards and ongoing development of network architecture to meet evolving threats. - Manage data protection compliance (GDPR), ensuring secure handling and storage of sensitive information. - Build towards recognition through the most rigorous and sector appropriate Cyber Security certifications. - Oversee regular security audits, backups, and disaster recovery procedures. Ensure IT business continuity procedures are well tested and refined. - Conduct regular internal monitoring and phishing awareness campaigns to build a strong cyber-secure culture across staff and students. Strategic Development & Digital Transformation - Develop and implement a strategic plan for IT systems, ensuring they support the school s long-term needs. - Identify opportunities for digital transformation to improve operational efficiency and teaching effectiveness. - Work collaboratively with the AI & Digital Skills Lead to support safe, effective adoption of AI tools in the classroom and operations. - Work closely with department leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. - Identify training needs of the IT team and where possible deliver internal training to upskill staff. - Lead development of a roadmap for potential future growth of the IT function, including capacity planning and team structure. Budget & Asset Management - Oversee the IT budgets, ensuring cost-effective procurement and contract management. - Lead vendor relationships, ensuring clear service level agreements and accountable performance management. - Maintain an accurate asset register, ensuring effective lifecycle management of IT equipment. Other responsibilities - There may be occasions when attendance outside of your normal working hours is necessary to fulfil this role, therefore flexibility is required. Professional criteria - Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. - Relevant professional qualifications, particularly Microsoft (e.g. MCSA), VMWare and Aruba networking certifications, are highly desirable but not essential. - Demonstrable hands-on technical ability across virtualisation, networking, and systems administration, supported by relevant industry experience and/or qualifications. - Strong knowledge of cyber security principles and data protection regulations. - Demonstrable success in leading IT improvements that directly enhance user experience and organisational outcomes. - Experience in delivering hands-on IT support and systems administration in a high performing environment. - Ability to lead and develop IT staff, ensuring high-quality service delivery. - Strong problem-solving skills with a proactive and strategic mindset. - Familiarity with educational technology tools and software commonly used in schools. - Experience managing third-party suppliers and contractual SLAs. LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare. We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school. LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service. Please note that this role is exempt from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not protected (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website. (LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).
31/10/2025
Full time
IT Manager Working hours - Full-time or Part-time, specific hours and working pattern to be discussed and agreed. Salary - Circa £49,400 Full Time Equivalent, dependent on experience Pension scheme - Local Government Pension Scheme Start Date - ASAP Contract terms - Permanent Location - Lilywhite House, adjoining Tottenham Hotspur Stadium (On-site role with some flexibility, particularly during school holiday periods) Key responsibilities This is an exciting hands-on role in a high-performing, prestigious and growing school, encompassing both operational and strategic elements. The IT Manager is responsible for the management, security, and strategic development of the school s IT infrastructure. They will oversee the maintenance of network systems, servers, and IT services to ensure reliability, security, and efficiency across the school. Working with the Operations Manager, Business Director, Senior IT Technician, and external providers, the Postholder will ensure that the school s IT provision effectively supports both operational and educational needs. This is a technical leadership role. The Postholder must possess strong hands-on expertise across core infrastructure, networking, and systems to ensure an IT provision which delivers on, and exceeds, user expectations and needs, alongside robust security and reliability. Network & Infrastructure Management - Maintain and develop the school s IT infrastructure, including servers, networks, and cloud-based systems. - Ensure network security and data protection compliance, including firewalls, backups, and cybersecurity measures. - Monitor system performance, troubleshooting issues, and implementing improvements as required. - Oversee the school s wired and wireless networks, telephony, print services, and audio-visual/teaching technology systems, ensuring they meet operational needs. - Develop and maintain IT policies and technical documentation to support effective governance and standardised practice. - Develop and maintain an IT Risk Register to assist with identifying and mitigating issues before they arise. Systems Administration & Support - Manage the administration of key IT systems, including user access, permissions, and integrations. Act as the lead contact for defined systems, overseeing them at a high level to also include the delivery of training and troubleshooting. - Ensure the effective operation of school-wide platforms such as Google Workspace and the MIS (e.g. Bromcom). Monitor and manage supplier performance to ensure SLA compliance and continuous improvement. - Ensure systems support statutory safeguarding obligations, enabling timely and accurate escalation of concerns to the Designated Safeguarding Lead (DSL). - Act as the technical lead for filtering and monitoring for safeguarding purposes, ensuring effective systems are in place in-line with industry best practice, Department for Education guidelines and the standard set by the DSL. - Lead on the procurement and implementation of new IT systems and system upgrades, ensuring minimal disruption to teaching and administration. - Lead second- and third-line technical escalation, ensuring high-quality first-line support is delivered through the Senior IT Technician and IT & Facilities Assistant. Given the scale of the team, the Postholder will also provide first-line support when needed to maintain excellent service across the school. Cybersecurity & Compliance - Ensure IT security policies and procedures are produced, up-to-date and implemented effectively. - Ensure compliance with DfE Cyber Security Standards and ongoing development of network architecture to meet evolving threats. - Manage data protection compliance (GDPR), ensuring secure handling and storage of sensitive information. - Build towards recognition through the most rigorous and sector appropriate Cyber Security certifications. - Oversee regular security audits, backups, and disaster recovery procedures. Ensure IT business continuity procedures are well tested and refined. - Conduct regular internal monitoring and phishing awareness campaigns to build a strong cyber-secure culture across staff and students. Strategic Development & Digital Transformation - Develop and implement a strategic plan for IT systems, ensuring they support the school s long-term needs. - Identify opportunities for digital transformation to improve operational efficiency and teaching effectiveness. - Work collaboratively with the AI & Digital Skills Lead to support safe, effective adoption of AI tools in the classroom and operations. - Work closely with department leaders, the Senior Team and providers of Educational Technology to research, propose and implement new solutions which offer improvements geared towards improving outcomes for young people and the customer service experience for users. - Identify training needs of the IT team and where possible deliver internal training to upskill staff. - Lead development of a roadmap for potential future growth of the IT function, including capacity planning and team structure. Budget & Asset Management - Oversee the IT budgets, ensuring cost-effective procurement and contract management. - Lead vendor relationships, ensuring clear service level agreements and accountable performance management. - Maintain an accurate asset register, ensuring effective lifecycle management of IT equipment. Other responsibilities - There may be occasions when attendance outside of your normal working hours is necessary to fulfil this role, therefore flexibility is required. Professional criteria - Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. - Relevant professional qualifications, particularly Microsoft (e.g. MCSA), VMWare and Aruba networking certifications, are highly desirable but not essential. - Demonstrable hands-on technical ability across virtualisation, networking, and systems administration, supported by relevant industry experience and/or qualifications. - Strong knowledge of cyber security principles and data protection regulations. - Demonstrable success in leading IT improvements that directly enhance user experience and organisational outcomes. - Experience in delivering hands-on IT support and systems administration in a high performing environment. - Ability to lead and develop IT staff, ensuring high-quality service delivery. - Strong problem-solving skills with a proactive and strategic mindset. - Familiarity with educational technology tools and software commonly used in schools. - Experience managing third-party suppliers and contractual SLAs. LAE Tottenham offers a range of benefits to all directly-employed members of staff, including free breakfast and lunch and access to Benenden Health private healthcare. We are actively working to close the gap in areas within the school that are currently underrepresented. To better reflect the diversity of Haringey, we especially encourage applications from within the Black community, as well as other members of our diverse community, to further enrich all aspects of our school. LAE Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service. Please note that this role is exempt from the Rehabilitation of Offenders Act 1974 and therefore, if shortlisted, you will be required to declare any convictions, cautions, reprimands and final warnings that are not protected (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. Further information is available on the school's website. (LAET will invite strong candidates to interview as applications come in throughout the designated advertisement period).
Senior ICT Consultant Buckinghamshire & Berkshire £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school s function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, Benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. Benefits include salary sacrifice pension scheme, Benefits & Wellbeing Hub including monthly online retails discounts, electric/hybrid car leasing scheme, cycle and ebike scheme, eye care voucher scheme, Mental Health First Aiders and an Employee Assistance Programme. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 400 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working Your data matters REF-(Apply online only)
31/10/2025
Full time
Senior ICT Consultant Buckinghamshire & Berkshire £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school s function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, Benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. Benefits include salary sacrifice pension scheme, Benefits & Wellbeing Hub including monthly online retails discounts, electric/hybrid car leasing scheme, cycle and ebike scheme, eye care voucher scheme, Mental Health First Aiders and an Employee Assistance Programme. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 400 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working Your data matters REF-(Apply online only)
Onsite Engineer (2nd Line) Surrey Up to £35K We re looking for a skilled and customer-focused Onsite Engineer to join an education trust around the Surrey area. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
31/10/2025
Full time
Onsite Engineer (2nd Line) Surrey Up to £35K We re looking for a skilled and customer-focused Onsite Engineer to join an education trust around the Surrey area. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you ll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
Babergh and Mid Suffolk District Council
Ipswich, Suffolk
Babergh and Mid Suffolk District Councils are looking to recruit a Planning Policy Data and Spatial Technician to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Planning Policy Data and Spatial Technician to join our Strategic Planning team. If you share our values and our motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Would you like the opportunity to work with data and mapping to help shape the future of places over the next 20 years? You will be joining our Strategic Planning team who are responsible for developing the Councils Local Development Plan policies and monitoring their implementation. The team also support Neighbourhood Planning groups develop their Neighbourhood Development Plans. We are looking for a proactive and well organised team player to be able to expertly lead and manage data entry, understanding the data in order to be able to retrieve, manipulate and report on findings to support the Councils Joint Local Plan, associated evidence documents and annual monitoring. The data held will also be presented in innovative ways to a variety of audiences, and high-quality GIS mapping skills will be required. Information including new development build progress, Local Plan settlement boundaries and site boundaries for proposed land-use allocations will need to be kept up to date, as well as, maintaining constraint layers, and policies maps showing visually how the policies will be implemented. About you A GIS qualification or extensive GIS experience is essential. You should be able to demonstrate how you have used creative skills to design and prepare maps for a variety of different purposes to convey complex information clearly. This is an opportunity to build on your experience in data handling, producing public friendly documents and applying processes to be able to understand situations and develop solutions to issues that arise, using your own initiative with accuracy. We are looking for: Experience of producing high-quality reports for internal and external use, accurately analysing, interpreting and collating evidence. Knowledge of Planning, handling planning datasets and plan making public consultation is desirable. Excellent IT skills and extensive experience with Microsoft products, you will be used to using a variety of software to input, query and extract data. Good communication skills for a variety of audiences. Ability to work under pressure and to deadlines. A team player who thrives within a collaborative team environment. Now is an exciting time as we look to update and develop the software, we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, Monday 24 November 2025. If you think you have what it takes to be successful in this Planning Policy Data and Spatial Technician role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
31/10/2025
Full time
Babergh and Mid Suffolk District Councils are looking to recruit a Planning Policy Data and Spatial Technician to join our team based in Ipswich, Suffolk. You will join us on a full-time, permanent basis. The successful candidate will earn a competitive salary of £31,537 - £36,363 per annum (pro rata for part time). This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Planning Policy Data and Spatial Technician to join our Strategic Planning team. If you share our values and our motivation to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Would you like the opportunity to work with data and mapping to help shape the future of places over the next 20 years? You will be joining our Strategic Planning team who are responsible for developing the Councils Local Development Plan policies and monitoring their implementation. The team also support Neighbourhood Planning groups develop their Neighbourhood Development Plans. We are looking for a proactive and well organised team player to be able to expertly lead and manage data entry, understanding the data in order to be able to retrieve, manipulate and report on findings to support the Councils Joint Local Plan, associated evidence documents and annual monitoring. The data held will also be presented in innovative ways to a variety of audiences, and high-quality GIS mapping skills will be required. Information including new development build progress, Local Plan settlement boundaries and site boundaries for proposed land-use allocations will need to be kept up to date, as well as, maintaining constraint layers, and policies maps showing visually how the policies will be implemented. About you A GIS qualification or extensive GIS experience is essential. You should be able to demonstrate how you have used creative skills to design and prepare maps for a variety of different purposes to convey complex information clearly. This is an opportunity to build on your experience in data handling, producing public friendly documents and applying processes to be able to understand situations and develop solutions to issues that arise, using your own initiative with accuracy. We are looking for: Experience of producing high-quality reports for internal and external use, accurately analysing, interpreting and collating evidence. Knowledge of Planning, handling planning datasets and plan making public consultation is desirable. Excellent IT skills and extensive experience with Microsoft products, you will be used to using a variety of software to input, query and extract data. Good communication skills for a variety of audiences. Ability to work under pressure and to deadlines. A team player who thrives within a collaborative team environment. Now is an exciting time as we look to update and develop the software, we use with innovative packages to present information in different ways. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns. It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our ways of working We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5pm, Monday 24 November 2025. If you think you have what it takes to be successful in this Planning Policy Data and Spatial Technician role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
Senior ICT Consultant Senior ICT Consultant Buckinghamshire & Berkshire £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis.Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, Benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. Benefits include salary sacrifice pension scheme, Benefits & Wellbeing Hub including monthly online retails discounts, electric/hybrid car leasing scheme, cycle and ebike scheme, eye care voucher scheme, Mental Health First Aiders and an Employee Assistance Programme. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 400 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
30/10/2025
Full time
Senior ICT Consultant Senior ICT Consultant Buckinghamshire & Berkshire £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers to join an expanding team supporting schools in and around Buckinghamshire. This role will involve supporting a Trust of primary schools where you will be the liaison between your schools and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions.To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis.Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, Benefits include pension scheme, electric/hybrid car scheme, cycle scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. Benefits include salary sacrifice pension scheme, Benefits & Wellbeing Hub including monthly online retails discounts, electric/hybrid car leasing scheme, cycle and ebike scheme, eye care voucher scheme, Mental Health First Aiders and an Employee Assistance Programme. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 400 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
Onsite Engineer (2nd Line) Up to £35K We're looking for a skilled and customer-focused Onsite Engineer to join an education trust around Surrey. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you'll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
30/10/2025
Full time
Onsite Engineer (2nd Line) Up to £35K We're looking for a skilled and customer-focused Onsite Engineer to join an education trust around Surrey. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. As the onsite IT lead, you'll be responsible for keeping day-to-day systems running smoothly while also helping the school to get the most out of its ICT. From supporting staff and students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and software across the school network Support and maintain core systems, with a strong focus on Microsoft Office 365 and commonly used education applications Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good understanding of common user applications and networked systems Confident troubleshooting skills with the ability to work independently under pressure Excellent communication and organisation skills, with a customer-first approach Please apply for immediate consideration, my client is wanting to start the interview process asap!
Job Title: Professional Services Engineer Location: London Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Professional Services Engineer, you will play a key role in planning, managing, and deploying IT projects that align with client expectations and project scope. You will work closely with clients to understand their business needs, develop tailored solutions, and ensure that projects are executed efficiently, on time, and within budget. Your technical expertise and project management skills will be critical in delivering high-quality results that meet or exceed client expectations. Responsibilities: Collaborate with Project Management Office to ensure successful delivery of projects, meeting client requirements, timelines and quality standards; ensuring consistent communication and alignment between all stakeholders throughout the project lifecycle. Track all project activities in Autotask, following established procedures for project tracking, updates and reporting. Ensure that all project milestones, tasks, and issues are documented and actioned promptly to maintain clear visibility for all team members Uphold the highest standards of information security by strictly following the company's policies and procedures, ensuring compliance with industry regulation and data protection guidelines to protect client and company data Prepare and deliver comprehensive client documentation, ensuring that all necessary technical details, configurations and system information are included, and shared with the Service Desk to ensure smooth ongoing support Take ownership of the client onboarding and offboarding process, ensuring a smooth and efficient transition for new and departing clients. For onboarding, manage the integration of client systems, provide training, and ensure all necessary resources are available for successful engagement. For offboarding, ensure all client data, systems, and access are appropriately handled and transferred, maintaining compliance with company policies and security protocols. A solid understanding of Information Security Management Systems (ISMS) About you: Experience: Previous experience within a similar field-based or Professional Services role. Have a versatile approach to new technologies and be able to demonstrate learning capabilities. Experience in Administering and Supporting the Latest Microsoft Technologies Experience in Setting Up and Maintaining Business System Networks Based on Microsoft Technologies Microsoft Windows Server Operating Systems Microsoft Exchange Server Microsoft Windows Hyper-V/VMware vSphere and vCentre Microsoft 365 (including email migrations, InTune deployment, Azure Information Protection, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM) Microsoft Active Directory, Windows Server and Related Server Roles (IIS/RDS/DFS/NPS) Microsoft Azure Active Directory and InTune Microsoft Azure IaaS Technologies Microsoft Azure Virtual Desktop Multi-Factor Authentication and Conditional Access Setup and Configuration for Office 365 and Related Technologies Backup Technologies (Veeam and Datto) Firewall Technologies (Sophos UTM/XG, Sonicwall, Cisco Meraki & Watchguard) Detailed Knowledge of Switching and Routing, Including VLANs and Networking Technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi) Building Wireless networks (Meraki & UniFi) Personal Attributes: Friendly and professional. Have a passion for new and emerging technologies and thrive on developing an understanding of new solutions. Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle. Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role Candidates with experience of: Professional Services Engineer, PSE, IT Infrastructure Engineer, Technical Project Manager, IT Project Engineer, IT Project Technician, Technical Support Engineer, may also be considered for this role.
30/10/2025
Full time
Job Title: Professional Services Engineer Location: London Salary: 50,000 - 55,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Professional Services Engineer, you will play a key role in planning, managing, and deploying IT projects that align with client expectations and project scope. You will work closely with clients to understand their business needs, develop tailored solutions, and ensure that projects are executed efficiently, on time, and within budget. Your technical expertise and project management skills will be critical in delivering high-quality results that meet or exceed client expectations. Responsibilities: Collaborate with Project Management Office to ensure successful delivery of projects, meeting client requirements, timelines and quality standards; ensuring consistent communication and alignment between all stakeholders throughout the project lifecycle. Track all project activities in Autotask, following established procedures for project tracking, updates and reporting. Ensure that all project milestones, tasks, and issues are documented and actioned promptly to maintain clear visibility for all team members Uphold the highest standards of information security by strictly following the company's policies and procedures, ensuring compliance with industry regulation and data protection guidelines to protect client and company data Prepare and deliver comprehensive client documentation, ensuring that all necessary technical details, configurations and system information are included, and shared with the Service Desk to ensure smooth ongoing support Take ownership of the client onboarding and offboarding process, ensuring a smooth and efficient transition for new and departing clients. For onboarding, manage the integration of client systems, provide training, and ensure all necessary resources are available for successful engagement. For offboarding, ensure all client data, systems, and access are appropriately handled and transferred, maintaining compliance with company policies and security protocols. A solid understanding of Information Security Management Systems (ISMS) About you: Experience: Previous experience within a similar field-based or Professional Services role. Have a versatile approach to new technologies and be able to demonstrate learning capabilities. Experience in Administering and Supporting the Latest Microsoft Technologies Experience in Setting Up and Maintaining Business System Networks Based on Microsoft Technologies Microsoft Windows Server Operating Systems Microsoft Exchange Server Microsoft Windows Hyper-V/VMware vSphere and vCentre Microsoft 365 (including email migrations, InTune deployment, Azure Information Protection, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM) Microsoft Active Directory, Windows Server and Related Server Roles (IIS/RDS/DFS/NPS) Microsoft Azure Active Directory and InTune Microsoft Azure IaaS Technologies Microsoft Azure Virtual Desktop Multi-Factor Authentication and Conditional Access Setup and Configuration for Office 365 and Related Technologies Backup Technologies (Veeam and Datto) Firewall Technologies (Sophos UTM/XG, Sonicwall, Cisco Meraki & Watchguard) Detailed Knowledge of Switching and Routing, Including VLANs and Networking Technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi) Building Wireless networks (Meraki & UniFi) Personal Attributes: Friendly and professional. Have a passion for new and emerging technologies and thrive on developing an understanding of new solutions. Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle. Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role Candidates with experience of: Professional Services Engineer, PSE, IT Infrastructure Engineer, Technical Project Manager, IT Project Engineer, IT Project Technician, Technical Support Engineer, may also be considered for this role.
Job Title: Professional Services Engineer Location: London Salary: £50,000 - £55,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Professional Services Engineer, you will play a key role in planning, managing, and deploying IT projects that align with client expectations and project scope. You will work closely with clients to understand their business needs, develop tailored solutions, and ensure that projects are executed efficiently, on time, and within budget. Your technical expertise and project management skills will be critical in delivering high-quality results that meet or exceed client expectations. Responsibilities: Collaborate with Project Management Office to ensure successful delivery of projects, meeting client requirements, timelines and quality standards; ensuring consistent communication and alignment between all stakeholders throughout the project lifecycle. Track all project activities in Autotask, following established procedures for project tracking, updates and reporting. Ensure that all project milestones, tasks, and issues are documented and actioned promptly to maintain clear visibility for all team members Uphold the highest standards of information security by strictly following the company's policies and procedures, ensuring compliance with industry regulation and data protection guidelines to protect client and company data Prepare and deliver comprehensive client documentation, ensuring that all necessary technical details, configurations and system information are included, and shared with the Service Desk to ensure smooth ongoing support Take ownership of the client onboarding and offboarding process, ensuring a smooth and efficient transition for new and departing clients. For onboarding, manage the integration of client systems, provide training, and ensure all necessary resources are available for successful engagement. For offboarding, ensure all client data, systems, and access are appropriately handled and transferred, maintaining compliance with company policies and security protocols. A solid understanding of Information Security Management Systems (ISMS) About you: Experience: Previous experience within a similar field-based or Professional Services role. Have a versatile approach to new technologies and be able to demonstrate learning capabilities. Experience in Administering and Supporting the Latest Microsoft Technologies Experience in Setting Up and Maintaining Business System Networks Based on Microsoft Technologies Microsoft Windows Server Operating Systems Microsoft Exchange Server Microsoft Windows Hyper-V/VMware vSphere and vCentre Microsoft 365 (including email migrations, InTune deployment, Azure Information Protection, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM) Microsoft Active Directory, Windows Server and Related Server Roles (IIS/RDS/DFS/NPS) Microsoft Azure Active Directory and InTune Microsoft Azure IaaS Technologies Microsoft Azure Virtual Desktop Multi-Factor Authentication and Conditional Access Setup and Configuration for Office 365 and Related Technologies Backup Technologies (Veeam and Datto) Firewall Technologies (Sophos UTM/XG, Sonicwall, Cisco Meraki & Watchguard) Detailed Knowledge of Switching and Routing, Including VLANs and Networking Technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi) Building Wireless networks (Meraki & UniFi) Personal Attributes: Friendly and professional. Have a passion for new and emerging technologies and thrive on developing an understanding of new solutions. Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle. Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role Candidates with experience of: Professional Services Engineer, PSE, IT Infrastructure Engineer, Technical Project Manager, IT Project Engineer, IT Project Technician, Technical Support Engineer, may also be considered for this role.
29/10/2025
Full time
Job Title: Professional Services Engineer Location: London Salary: £50,000 - £55,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Professional Services Engineer, you will play a key role in planning, managing, and deploying IT projects that align with client expectations and project scope. You will work closely with clients to understand their business needs, develop tailored solutions, and ensure that projects are executed efficiently, on time, and within budget. Your technical expertise and project management skills will be critical in delivering high-quality results that meet or exceed client expectations. Responsibilities: Collaborate with Project Management Office to ensure successful delivery of projects, meeting client requirements, timelines and quality standards; ensuring consistent communication and alignment between all stakeholders throughout the project lifecycle. Track all project activities in Autotask, following established procedures for project tracking, updates and reporting. Ensure that all project milestones, tasks, and issues are documented and actioned promptly to maintain clear visibility for all team members Uphold the highest standards of information security by strictly following the company's policies and procedures, ensuring compliance with industry regulation and data protection guidelines to protect client and company data Prepare and deliver comprehensive client documentation, ensuring that all necessary technical details, configurations and system information are included, and shared with the Service Desk to ensure smooth ongoing support Take ownership of the client onboarding and offboarding process, ensuring a smooth and efficient transition for new and departing clients. For onboarding, manage the integration of client systems, provide training, and ensure all necessary resources are available for successful engagement. For offboarding, ensure all client data, systems, and access are appropriately handled and transferred, maintaining compliance with company policies and security protocols. A solid understanding of Information Security Management Systems (ISMS) About you: Experience: Previous experience within a similar field-based or Professional Services role. Have a versatile approach to new technologies and be able to demonstrate learning capabilities. Experience in Administering and Supporting the Latest Microsoft Technologies Experience in Setting Up and Maintaining Business System Networks Based on Microsoft Technologies Microsoft Windows Server Operating Systems Microsoft Exchange Server Microsoft Windows Hyper-V/VMware vSphere and vCentre Microsoft 365 (including email migrations, InTune deployment, Azure Information Protection, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM) Microsoft Active Directory, Windows Server and Related Server Roles (IIS/RDS/DFS/NPS) Microsoft Azure Active Directory and InTune Microsoft Azure IaaS Technologies Microsoft Azure Virtual Desktop Multi-Factor Authentication and Conditional Access Setup and Configuration for Office 365 and Related Technologies Backup Technologies (Veeam and Datto) Firewall Technologies (Sophos UTM/XG, Sonicwall, Cisco Meraki & Watchguard) Detailed Knowledge of Switching and Routing, Including VLANs and Networking Technologies (TCP/IP, VPN, DHCP, DNS, SSL) (Aruba, Cisco, UniFi) Building Wireless networks (Meraki & UniFi) Personal Attributes: Friendly and professional. Have a passion for new and emerging technologies and thrive on developing an understanding of new solutions. Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle. Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role Candidates with experience of: Professional Services Engineer, PSE, IT Infrastructure Engineer, Technical Project Manager, IT Project Engineer, IT Project Technician, Technical Support Engineer, may also be considered for this role.
Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.
29/10/2025
Full time
Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : 24,000 - 26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.
Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.
29/10/2025
Full time
Job Title : Application Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a high-quality support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison between clients and internal development teams for escalated product issues, enhancements, and bug fixes. Log, track, and follow up on incidents through to completion. Collaborate with the Account Management Team and other departments to improve processes and client communication. Test software prior to end-user deployment. Create and maintain knowledge base and training materials. About you: Efficient - Deliver high-quality work with minimal wasted effort. Proactive - Take initiative, solve problems independently, and bring new ideas. Adaptable - Manage interruptions, changing priorities, and multiple tasks professionally. Organised - Plan, schedule, and focus on priorities. Analytical - Draw clear insights from data and information. Persistent - Stay committed until resolution is achieved. Team-Oriented - Collaborate effectively with colleagues. Professional - Represent the business knowledgeably at all times. Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st line support and remote troubleshooting experience. MS SQL Server (T-SQL) skills, including: Writing and executing SELECT statements Making database alterations Profiling to identify and resolve issues Manipulating client data using T-SQL Additional Opportunities: Progression pathways into 2nd line support. Support and administer hosted production environments. Perform software installations of Watermark software. Gain experience with data imports and conversions. Assist with internal server maintenance and upkeep. Benefits: Work with a strong global brand in a growing company. Competitive salary. Full training and ongoing professional development. Clear career progression opportunities. Regular staff social events. If you feel you could be an asset to our team then please click the APPLY button to send your CV and cover letter. Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support may also be considered for this role.
ICT Technician - Education Sector Location: Thanet, Kent Salary: Up to £33,000 (depending on experience) Are you currently working in IT Support within the education sector? Do you enjoy being the go-to person for everything tech-related on site? Would you like to join a supportive IT company that values training, development, and progression? This role offers the chance to be based on-site at a local school in Thanet, providing day-to-day IT support and becoming the trusted technical contact for staff and students alike. While you will be mainly based at one site, you may occasionally visit two other nearby schools, so a full driving licence and access to your own vehicle are essential. You will be part of a wider team that supports several schools in the area, providing a mix of 1st to 3rd line support. The environment is friendly, fast-paced, and varied - no two days are quite the same. What you will be doing Acting as the main point of contact for IT support at your assigned school Building strong working relationships with teaching and support staff Troubleshooting hardware and software issues quickly and efficiently Managing and maintaining safeguarding systems and cybersecurity tools Supporting desktops, laptops, printers, peripherals, and classroom technology Administering networks, user accounts, and servers Assisting with telephony, Wi-Fi, and connectivity issues Working with colleagues at nearby schools to share knowledge and ensure consistent service What we are looking for Proven IT support experience (ideally within an education setting) Strong knowledge of Windows, Google Workspace, and Apple technologies Familiarity with Microsoft Server, Active Directory, and networking (TCP/IP, DNS, DHCP) Experience supporting a range of hardware and software used in schools - e.g. SIMS, PaperCut, or safeguarding tools Excellent communication and customer service skills - calm under pressure and approachable A flexible, proactive mindset and willingness to learn Desirable Knowledge of Jamf, Apple School Manager, or Chromebook management Experience with VLANs, VPNs, Firewalls, and routers Understanding of safeguarding principles and IT compliance within education The company You will be joining a well-established managed IT services provider with a strong reputation for supporting schools and businesses across Kent and beyond. They invest heavily in staff training and offer genuine opportunities to grow your skills through external qualifications and on-the-job development. Benefits 28 days' holiday (including bank holidays), rising each year up to 33 days Life assurance and virtual GP services A friendly, professional team culture and ongoing technical development Enhanced DBS check provided If you have solid IT support experience, ideally gained within an education environment, and enjoy being hands-on in a busy school setting, this could be a great opportunity. To apply or find out more, get in touch today.
29/10/2025
Full time
ICT Technician - Education Sector Location: Thanet, Kent Salary: Up to £33,000 (depending on experience) Are you currently working in IT Support within the education sector? Do you enjoy being the go-to person for everything tech-related on site? Would you like to join a supportive IT company that values training, development, and progression? This role offers the chance to be based on-site at a local school in Thanet, providing day-to-day IT support and becoming the trusted technical contact for staff and students alike. While you will be mainly based at one site, you may occasionally visit two other nearby schools, so a full driving licence and access to your own vehicle are essential. You will be part of a wider team that supports several schools in the area, providing a mix of 1st to 3rd line support. The environment is friendly, fast-paced, and varied - no two days are quite the same. What you will be doing Acting as the main point of contact for IT support at your assigned school Building strong working relationships with teaching and support staff Troubleshooting hardware and software issues quickly and efficiently Managing and maintaining safeguarding systems and cybersecurity tools Supporting desktops, laptops, printers, peripherals, and classroom technology Administering networks, user accounts, and servers Assisting with telephony, Wi-Fi, and connectivity issues Working with colleagues at nearby schools to share knowledge and ensure consistent service What we are looking for Proven IT support experience (ideally within an education setting) Strong knowledge of Windows, Google Workspace, and Apple technologies Familiarity with Microsoft Server, Active Directory, and networking (TCP/IP, DNS, DHCP) Experience supporting a range of hardware and software used in schools - e.g. SIMS, PaperCut, or safeguarding tools Excellent communication and customer service skills - calm under pressure and approachable A flexible, proactive mindset and willingness to learn Desirable Knowledge of Jamf, Apple School Manager, or Chromebook management Experience with VLANs, VPNs, Firewalls, and routers Understanding of safeguarding principles and IT compliance within education The company You will be joining a well-established managed IT services provider with a strong reputation for supporting schools and businesses across Kent and beyond. They invest heavily in staff training and offer genuine opportunities to grow your skills through external qualifications and on-the-job development. Benefits 28 days' holiday (including bank holidays), rising each year up to 33 days Life assurance and virtual GP services A friendly, professional team culture and ongoing technical development Enhanced DBS check provided If you have solid IT support experience, ideally gained within an education environment, and enjoy being hands-on in a busy school setting, this could be a great opportunity. To apply or find out more, get in touch today.
Deployment and Migration Support Technician Essential Requirement: Current SC (Security Check) Clearance is mandatory for this role. The Role We are looking for a diligent and organised Deployment and Migration Support Technician to be a key part of our IT refresh project. You will be responsible for the logistical and hands-on delivery of a large-scale laptop migration, ensuring a smooth transition for all end-users in a secure environment. This role requires strict adherence to project timelines, processes, and security protocols. We have multiple roles across a variety of locations - please see the end of this advert for a full list of areas. Key Responsibilities Migration and Deployment Logistics and Clinic Management: Set up and maintain the Refresh Clinic workspace each day. Move the required quantity of devices from the on-site storage area to the Refresh Clinic, as directed by the Contractor Engineer and Site Manager. At the end of each day, securely move all devices and IT equipment back into the designated on-site storage location. Device Refresh and Handover: Collect existing devices from users and issue new, refreshed laptops in strict accordance with the migration schedule and established project processes. Ensure the correct number of devices are exchanged during each handover period. Log into necessary systems on provided devices, strictly following instructions from the Contractor Engineer and Site Manager. Process and Reporting Workflow Management: Accurately update the Contractor's workflow management system at all relevant steps of the migration process. Issue Resolution: Promptly and accurately report any issues arising from migration activity to the Contractor Engineer and Site Manager. Escalation: Pass over any unresolved issues to an on-site Post Migration Support Engineer for further technical resolution. Stock Management: Conduct daily manual stock checks and report findings to the Contractor Engineer and Site Manager. Secure Disposal and Refurbishment Packaging and Marking: Place all existing collected devices into the packaging from the new device. Designation: In accordance with the Device Designation Rules, clearly mark the outside of the box to indicate whether the device is for "Disposal" or "Refurbishment" . Locations available: Pewsey, Chivenor, Lincoln, Bland Forum, Carterton, Hereford, Catterick, Fareham Please submit your CV with a clear statement that you hold active SC Clearance. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
28/10/2025
Contractor
Deployment and Migration Support Technician Essential Requirement: Current SC (Security Check) Clearance is mandatory for this role. The Role We are looking for a diligent and organised Deployment and Migration Support Technician to be a key part of our IT refresh project. You will be responsible for the logistical and hands-on delivery of a large-scale laptop migration, ensuring a smooth transition for all end-users in a secure environment. This role requires strict adherence to project timelines, processes, and security protocols. We have multiple roles across a variety of locations - please see the end of this advert for a full list of areas. Key Responsibilities Migration and Deployment Logistics and Clinic Management: Set up and maintain the Refresh Clinic workspace each day. Move the required quantity of devices from the on-site storage area to the Refresh Clinic, as directed by the Contractor Engineer and Site Manager. At the end of each day, securely move all devices and IT equipment back into the designated on-site storage location. Device Refresh and Handover: Collect existing devices from users and issue new, refreshed laptops in strict accordance with the migration schedule and established project processes. Ensure the correct number of devices are exchanged during each handover period. Log into necessary systems on provided devices, strictly following instructions from the Contractor Engineer and Site Manager. Process and Reporting Workflow Management: Accurately update the Contractor's workflow management system at all relevant steps of the migration process. Issue Resolution: Promptly and accurately report any issues arising from migration activity to the Contractor Engineer and Site Manager. Escalation: Pass over any unresolved issues to an on-site Post Migration Support Engineer for further technical resolution. Stock Management: Conduct daily manual stock checks and report findings to the Contractor Engineer and Site Manager. Secure Disposal and Refurbishment Packaging and Marking: Place all existing collected devices into the packaging from the new device. Designation: In accordance with the Device Designation Rules, clearly mark the outside of the box to indicate whether the device is for "Disposal" or "Refurbishment" . Locations available: Pewsey, Chivenor, Lincoln, Bland Forum, Carterton, Hereford, Catterick, Fareham Please submit your CV with a clear statement that you hold active SC Clearance. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. £65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments.You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
28/10/2025
Full time
IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. £65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments.You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. 65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments. You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
28/10/2025
Full time
IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. 65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments. You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individual to help keep up with the continuous new work from our clients. Located at our office in Bolton, the role will comprise of: Managing and Growing the Team of Junior and Senior Technicians Business as usual Planning and Scheduling Project Design, Management, Execution and Reporting Stakeholder Management 3rd Line Hardware, Software and Network Support Server, Cloud, VoIP, Mobile and MDM Support Server and Network Design, Deployment and Administration Change Management Training and Implementation experience Internal Process Design and Implementation A little about you Core competencies/relevant previous experience: Detailed Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non-technical customers Attention to detail Consistency and service driven approach Ability to form and maintain relationships with staff of all levels throughout an organisation Understanding of strategies and working towards/within them Starter/Finisher mentality Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Understanding of businesses, commercial reasoning and the bigger picture Car and clean driving license Occasional travel IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers significant progression and is ideal for someone looking to move up to the next stage in there career. Package: 28 days holiday per year Additional Holiday Scheme based on length of service Mobile phone and Laptop Flexible working Paid overtime Personal Development Plan and Career Mentoring Company Pension Free Parking If you have any questions about the role please get in touch.
27/10/2025
Full time
Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individual to help keep up with the continuous new work from our clients. Located at our office in Bolton, the role will comprise of: Managing and Growing the Team of Junior and Senior Technicians Business as usual Planning and Scheduling Project Design, Management, Execution and Reporting Stakeholder Management 3rd Line Hardware, Software and Network Support Server, Cloud, VoIP, Mobile and MDM Support Server and Network Design, Deployment and Administration Change Management Training and Implementation experience Internal Process Design and Implementation A little about you Core competencies/relevant previous experience: Detailed Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non-technical customers Attention to detail Consistency and service driven approach Ability to form and maintain relationships with staff of all levels throughout an organisation Understanding of strategies and working towards/within them Starter/Finisher mentality Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Understanding of businesses, commercial reasoning and the bigger picture Car and clean driving license Occasional travel IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers significant progression and is ideal for someone looking to move up to the next stage in there career. Package: 28 days holiday per year Additional Holiday Scheme based on length of service Mobile phone and Laptop Flexible working Paid overtime Personal Development Plan and Career Mentoring Company Pension Free Parking If you have any questions about the role please get in touch.
Senior ICT Consultant Senior ICT Consultant Birmingham - West Midlands £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. This role will involve supporting one of our schools where you will be the liaison between your school and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities: Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. We are proud that we provide a friendly and supportive place to work where people feel trusted and respected. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
22/10/2025
Full time
Senior ICT Consultant Senior ICT Consultant Birmingham - West Midlands £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. This role will involve supporting one of our schools where you will be the liaison between your school and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities: Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. We are proud that we provide a friendly and supportive place to work where people feel trusted and respected. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
We are assisting a Multi-Academy Trust to recruit an ICT Technician in Birmingham. This role is term-time only (plus two weeks, 42 weeks total) paying £27,500 - £30,000 per annum, plus Local Government Pension Scheme. A growing Multi-Academy Trust that has built an outstanding reputation for excellence in Education. The Trust is centred around the core principle of developing their people. ICT Technician: Provide effective first-line support for ICT issues raised by staff and students, resolving incidents or escalating when necessary. Set up, maintain, and troubleshoot laptops, desktop PCs, printers, and classroom AV equipment across school sites. Assist users with software queries (Microsoft 365, Windows OS, printing, etc.), login issues, and basic user administration tasks. Help manage the trust's ICT asset inventory, ensuring accurate records of hardware and equipment across both sites. Support the use and upkeep of interactive whiteboards, projectors, speakers, and visualisers. Work between the Trust sites (walking distance) to provide in-person support as required. Maintain helpdesk ticket records, support documentation, and contribute to a knowledge base to improve first-time resolution rates. Follow safeguarding, data protection, and health & safety policies when working with staff, students, and equipment. ICT Technician: You will have previous experience in a first-line ICT support within a School or Education setting. Working knowledge of Microsoft Windows, Mircosoft 365. Previous experience resolving basic networking and hardware issues. Approachable and ability to problem solve. Customer-focused and a willingness to support at all times. Organised and good time-management skills. Ideally you will have used Bromcom, SIMS, Arbor, or other school MIS platforms. Basic understanding of Microsoft Azure and PowerShell would be advantageous. £27,500 - £30,000 per annum, full time equivalent salary. (£26,000 - £28,000 per annum pro rata). Term time only, plus 2 weeks (42 weeks). 37 hours per week. Local Government Pension Scheme. Birmingham City Centre Office Base. EA First Ltd are acting as an Employment Agency for this permanent vacancy.
21/10/2025
Full time
We are assisting a Multi-Academy Trust to recruit an ICT Technician in Birmingham. This role is term-time only (plus two weeks, 42 weeks total) paying £27,500 - £30,000 per annum, plus Local Government Pension Scheme. A growing Multi-Academy Trust that has built an outstanding reputation for excellence in Education. The Trust is centred around the core principle of developing their people. ICT Technician: Provide effective first-line support for ICT issues raised by staff and students, resolving incidents or escalating when necessary. Set up, maintain, and troubleshoot laptops, desktop PCs, printers, and classroom AV equipment across school sites. Assist users with software queries (Microsoft 365, Windows OS, printing, etc.), login issues, and basic user administration tasks. Help manage the trust's ICT asset inventory, ensuring accurate records of hardware and equipment across both sites. Support the use and upkeep of interactive whiteboards, projectors, speakers, and visualisers. Work between the Trust sites (walking distance) to provide in-person support as required. Maintain helpdesk ticket records, support documentation, and contribute to a knowledge base to improve first-time resolution rates. Follow safeguarding, data protection, and health & safety policies when working with staff, students, and equipment. ICT Technician: You will have previous experience in a first-line ICT support within a School or Education setting. Working knowledge of Microsoft Windows, Mircosoft 365. Previous experience resolving basic networking and hardware issues. Approachable and ability to problem solve. Customer-focused and a willingness to support at all times. Organised and good time-management skills. Ideally you will have used Bromcom, SIMS, Arbor, or other school MIS platforms. Basic understanding of Microsoft Azure and PowerShell would be advantageous. £27,500 - £30,000 per annum, full time equivalent salary. (£26,000 - £28,000 per annum pro rata). Term time only, plus 2 weeks (42 weeks). 37 hours per week. Local Government Pension Scheme. Birmingham City Centre Office Base. EA First Ltd are acting as an Employment Agency for this permanent vacancy.
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