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Locations: Boston London Munich Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. We are looking for people who are passionate about Agile ways of working and want to spread this approach within our teams and business processes. To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the portfolio. As portfolio architect you will define and design technology solutions that optimize our solutions for rapid innovation whilst also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product and engineering teamsIn your role you will bridge enterprise architecture and engineering and will own the design products and solutions within the Risk portfolio. Using proven BCG's DDP architecture framework to identify, own and advance the digital transformation in the portfolio. You will optimize against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, sustainability, and enterprise-wide goals (e.g., cloud and API enablement,ai). You document architecture views and deliver architecture artefacts required by the delivery process and enable teams to maximize automation in the CI/CD pipeline. Moreover, you will be a hands-on participant in architecture proof of concepts, innovation initiatives, and performance tuning activities. Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. Same is true for identifying risks within proposed solution architectures and developing mitigation plans, ensuring that solution architectures are scalable and sustainable for operations. You propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Among your responsibilities, you will: Own and influence architecture decisions across the Portfolio, ensuring it is in alignment with BCG standards, and design principles. Own the annual DDP refresh (Data & Digital Platforms) architecture for the portfolio that covers tech maturity, road mapping, integrations, security, and data strategies. Create reference architecture focused on design principles, detailed APIs, and major systems dependencies between business and IT Define the principles, guidelines, standards, and solution patterns to ensure solution decisions are aligned with the enterprise's future-state architecture vision Analyze the business-IT environment to detect critical deficiencies, legacy, and technical debt and recommend solutions for improvement Author the strategic architecture for the Portfolio to state the architecture needed to meet the business requirements Stay up to date with emerging technology trends within the industry to innovate and champion modern technologies/frameworks/tools where appropriate YOU'RE GOOD AT To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication. Thought leadership in technology innovation and transformation Partnering with the Product Portfolio Lead, Technical Area Lead and Enterprise Architects to envision and deliver on the architectural roadmap and priorities for the portfolio. Translating business and technical requirements into an architectural blueprint to achieve business objectives and documenting all solution architecture design and analysis work Leading evaluation, analysis, and design for the implementation of a solution architecture Demonstrated ability to collaborate with and lead cross-functional groups; and to prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within an established time frame. Valuing simplicity and being unafraid to challenge technical constraints and procedures to enable an agile, high-performing team. Comfortable partnering with Product Owners and technical leadership and providing a data-driven approach to decision making, both in the day-to-day management and in making strategic trade-offs Committing to cross-functional collaboration to achieve the best results for the organization Passionate about building enterprise-grade, scalable solutions, that add long-term value to the firm High level of initiative, self-motivation, resourcefulness and collaboration Building relationships and reliable team player, displaying consideration and respect for others Performing successfully in a fast-paced, multi-cultural and service-oriented environment Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG's values and culture Exhibiting ownership and accountability for yourself and the team Attention to detail, well organized, and able to set priorities and take decisions Being flexible to be available outside of normal business hours for international calls as needed What You'll Bring Education and Certifications Bachelor's degree in information science, data management, computer science or related field. 15+ years of relevant experience in IT architecture with strong technical background, preferably in large international organizations Experience with scalable architectures, API management, serverless technologies, and SaaS low code platform-tools/technologies Demonstrated experience communicating complex system architecture technologies, patterns, artifacts, and roadmaps to senior business leadership Good understanding of technology-enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level Digital projects Knowledge of Agile Methodologies and ways of working (Scrum, XP, DevOps ), understanding and applying a "servant leader" mindset, and with the ability to engage in Agile ceremonies to provide teams necessary direction and guidance Nice to have - IT Architect certification: Open Group certification (e.g., TOGAF Certified, Certified Architect Master) Functional/Technical Skills Strong experience as an IT architect in complex and heterogeneous environment Solid experience of designing end-to-end architecture and design of applications using one or more platforms Expertise in integrating Software as a Service (SaaS) solutions in complex environment Domain experience in Risk solutions, ideally with experience in leading a Risk Transformation project High level of expertise in understanding data architecture and supporting technologies Experience in collaborating with agile development teams in reviewing application architecture, design and implementation against quality standards Solid experience in modern design patterns Expertise towards SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, relational and NoSQL databases Working knowledge of Machine learning model integration and MLOps pipelines. Working knowledge of orchestration for AI services. Working knowledge of on-premises/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards Proven advanced experience with systems integration, IT industry standards, architecture principles design, and service level agreement definition Strong focus on promoting component re-use in architecture designs Experienced in software delivery including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS Strong software design & development principles, with a focus on system stability, reusability and performance optimized for a global audience Strong understanding of application testing, diagnostics, and performance tuning Strong understanding of TDD and BDD methodologies. And workable knowledge of Data ingestion pipelines Front-end JavaScript frameworks like Angular & React and Vue AWS Azure . click apply for full job details

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Designing Software: Collaborate closely with stakeholders, architects, product owners, analysts and peer developers to build front-end and back-end application layers. Problem Solving : Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices : Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards : Implement technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations : Understand the data and integration landscape and collaborate with expert teams to support application-level integration, reporting, and analytics. Cross-Functional Collaboration : Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Technical Analysis : Lead technical analysis and estimation efforts for custom-built applications. Best Practices : Drive the adoption of release management and automation best practices. Incident Management : Ensure thorough root cause analysis and prompt remediation during any incidents or outages. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. Some travel (including international) will be necessary, depending on the client and nature of the engagement. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . About the role As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, working across Engine, collaborating with Engineering, Delivery, Product, Client Success and Business Development teams. Supporting these activities on client sites means the role will require travel around the UK, Europe, the Middle East and occasional further travel. There are also opportunities for 6-month international secondments and/or relocation to support client delivery. What you'll get to do: This role blends deep technical expertise with strong communication and collaboration skills. You'll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences, including prospective clients. You'll act as a trusted advisor to clients during implementation, guiding them on integration, best practices, and platform workflows. Collaborating closely with Engine Engineering and Product teams, you'll help design, build, and deliver new features - from initial concept to deployed APIs, mobile journeys, and Management Portal enhancements. Your contributions will also extend to shaping Engine's product roadmap and supporting sales efforts through technical demos and client workshops. You'll lead on technical topics during Engine Discovery phases with prospective clients. You'll communicate Engine's current and future capabilities to diverse stakeholders, ensuring alignment between technical possibilities and business needs. A key focus is understanding target country banking regulations, and defining necessary localisations. You'll collaborate with clients and System Integrator (SI) partners to design solutions, outlining the target architecture and integration landscape. This includes helping our partners design & build their integration environment (Integration & Orchestration Layer), identifying third-party dependencies, and meticulously documenting scope and roadmap decisions to guide subsequent delivery waves. Throughout, you'll leverage your knowledge of Engine's product capabilities to address client inquiries and bring in relevant Product Owners when specialized expertise is required. You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You'll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform. Requirements Must Have Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams Experience working in a client-facing role and building relationships with stakeholders Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders. Nice to Have Experience relating to retail or business banking, core banking, card processing or payments. Knowledge of cloud infrastructure and large-scale cloud applications Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Experience with AWS or GCP, Microservices, RESTful APIs, Java & PostgreSQL About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You're comfortable working in a varied role, collaboratively in a team, with a flat structure You're comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London) You're comfortable travelling internationally Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a 25 minute chat with one of our Talent Team: First interview (30/45/60 mins) - Phone. This stage will be made up of either 1 45 minute interview or 2 30 minute interviews with existing Engine team members. Second Architecture interview, including small presentation/system design (90 mins) Final interview (30 mins) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application . click apply for full job details

Senior Backend Engineer (Telco Integration Lead) We are seeking a deeply technical and security-minded Senior Backend Engineer to join a newly-founded, high-impact AI joint venture. Backed by five of the world's leading telecommunications giants, our mission is to restore trust in global voice communication. This is not a standard Back End role. We are seeking a foundational engineer to own our single greatest strategic asset: our unique, privileged access to network-level intelligence via the GSMA CAMARA API standard. This is our right to win, and you will be the engineer responsible for building the bridge to it. You will be the Critical Path Owner for Track Zero, the 30-day foundational sprint to validate and integrate the first-ever CAMARA-based signals (like sim-swap and device-roaming-status) from our telco founders. Your success is the Go/No-Go gate for our MWC 2026 launch. You will be directly responsible for building the out-of-band data path that enables our flagship Telco-Verified Security Shield and its sub-500ms Time-to-Trust metric, our core differentiator that no over-the-top competitor can replicate. This position offers a unique opportunity to define a new category of network-aware security, working directly with the world's leading carriers to turn their network data into a Real Time defense against global fraud. Key Responsibilities Telco Integration & Architecture Own and build the Security Signal Ingestion path, the secure, low-latency, and out-of-band data channel connecting to our founding members' network API gateways. Architect and implement a carrier-agnostic, vendor-agnostic connector layer to consume RESTful APIs from a heterogeneous global landscape of telco partners and IMS vendors (eg, Nokia, Ericsson, Mavenir). Serve as the primary technical liaison to the engineering teams at our telco founders (Deutsche Telekom, Singtel, SKT, etc.), working hand-in-glove to navigate, validate, and productionize their new CAMARA network APIs. Design and build the high-throughput microservices that will query, ingest, normalize, and cache network signals (eg, sim-swap, device-roaming-status) to be used in our Real Time Scam_Score model. Implement a mandatory Zero Trust security model for this critical integration, our most sensitive asset. This includes mTLS, least-privilege IAM, and network micro-segmentation. System Ownership & Performance Serve as the Critical Path Owner for Track Zero, our 30-day sprint to validate and integrate Real Time signals from at least two telco partners, culminating in a Go/No-Go demo. Ensure all network API integrations meet the stringent P99 latency budgets (eg, < 150ms) required to support our sub-500ms Time-to-Trust product goal. Collaborate with the platform team to build a parallel development path using mocked data to mitigate risks of network API delays. Define and own the data contracts and pipelines that feed this "ground-truth" network data from the integration layer to our core AI Service Bus (Apache Kafka). Cross-functional Collaboration Work closely with the Scam Detection Service and AI/ML teams to define the feature vectors and data payloads needed from the network to power our proprietary machine learning models. Partner with product and leadership to define the Phase 2 (post-MWC) roadmap for co-developing new, proprietary network APIs (like Caller_Velocity from CDRs) that will become our long-term, indefensible moat. Document integration architectures, data schemas, and security controls to create setup guides for our Founding Member partners. Collaborate with our external InfoSec vendor to ensure the integration layer is continuously validated and hardened against threats. Required QualificationsEducation & Experience Bachelor's degree in Computer Science, Engineering, or a related field. 7+ years of hands-on experience in Back End engineering, with a proven track record of building and maintaining high-performance, distributed systems in production. Required Technical Skills A minimum of 5 years of production experience with Go (Golang). Experience in other languages (eg, Python, Node.js) is valued, but will not replace this core Go requirement. Strong, demonstrable experiefnce with Real Time, low-latency data processing. You obsess over milliseconds and understand the trade-offs. Proficiency with cloud platforms (AWS, GCP, or Azure) and containerization technologies (Kubernetes, Docker). Deep understanding of API design (REST, gRPC, Webhooks) and API security (OAuth 2.0, mTLS, JWTs). Knowledge of (or deep, demonstrable curiosity about) telecommunications protocols and architectures. You must be comfortable talking to network engineers. Experience with high-throughput messaging or streaming platforms (eg, Kafka, Pulsar). This is a permanent position with hybrid working of two days a week in the central London office and the rest WFH. The salary is very much Dependent on experience with a guide between £110k-£140K basic + package.

M365 Architect Inside IR35 This is a senior, hands-on technical role responsible for the design, implementation, optimisation, and administration of enterprise-level messaging, collaboration, and mobile device management platforms. The successful candidate will act as the technical lead for Microsoft Exchange, Microsoft 365, Intune, and associated technologies, driving large-scale transformation and modernisation initiatives across the organisation. You will work closely with architects, project managers, and global stakeholders to deliver secure, scalable, and resilient collaboration services that meet the bank's operational and regulatory standards. Key Responsibilities Act as the technical lead for messaging, collaboration, and mobility initiatives, ensuring timely, high-quality delivery. Design, engineer, and implement Exchange (On-Prem and Online) , Microsoft 365 , and Intune platforms. Develop and manage hybrid configurations and migration strategies between on-premises and cloud environments. Administer and optimise Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive , and the Compliance Centre . Implement and maintain email security controls (SPF, DKIM, DMARC, DLP, ATP). Ensure service reliability, scalability, and compliance across messaging and collaboration platforms. Provide Tier-3 technical support and act as the escalation point for complex issues. Deliver engineering-level implementation as part of transformation and operational programmes. Maintain comprehensive documentation, standards, and system diagrams . Collaborate cross-functionally on security, networking, and integration activities. Contribute to the strategic roadmap , ensuring alignment with enterprise architecture and continuous improvement goals. Essential: Expert knowledge of Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive for Business, Compliance Centre. Deep expertise in Microsoft Exchange Server 2016/2019 administration and troubleshooting. Proven experience with Exchange Hybrid Deployments , coexistence, migrations, and hybrid mail flow. Hands-on experience with Microsoft Intune / Endpoint Manager for MDM/MAM. Proficiency in Azure Active Directory , Conditional Access , and Identity Federation (ADFS, Azure AD Connect). Advanced PowerShell scripting for automation, reporting, and administration. Strong understanding of email security protocols (SPF, DKIM, DMARC, TLS) and anti-phishing controls. Solid knowledge of DNS, certificates, and network fundamentals related to messaging. M365 Architect Due to the volume of applications received for positions, it will not be possible to respond to all applications and only ap

Senior Messaging & Collaboration Engineer Fully Onsite in London (EC2Y / Moorgate) International Banking Group 726.43pd Inside IR35 01/01/26 to 31/08/26 Ready to deliver technical leadership and make an impact as a Senior Messaging & Collaboration Engineer at a leading international banking group? This is your chance to steer transformative messaging and collaboration projects, working hands-on with the latest cloud and hybrid technologies in a dynamic team. Enjoy exposure to both project and business-as-usual environments, contributing to major technical modernisation across Microsoft Exchange, Microsoft 365, Intune, Teams, SharePoint, and Azure Active Directory. Key Responsibilities Lead messaging, collaboration, and mobility projects, ensuring on-time delivery to enterprise standards. Design and implement collaboration solutions across Exchange, M365, Intune, including hybrid configurations and migrations. Administer, optimise, and maintain Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive, Compliance Centre). Implement and maintain email and data security controls (SPF, DKIM, DMARC, anti-spam, DLP, ATP). Provide Tier-3 support for complex technical incidents and act as technical authority to internal teams. Drive solution delivery for transformation and operational programmes, with high reliability and compliance. Work cross-team with security, networking, and integration specialists. Maintain comprehensive documentation and support roadmap development. Key Skills & Requirements Expert knowledge of Microsoft 365 services (Exchange Online/Server, Teams, SharePoint, Intune, Compliance Centre). Extensive experience with Exchange hybrid deployments, migrations, and mailflow management. Hands-on expertise in Azure AD, Conditional Access, Intune Endpoint Manager, and PowerShell scripting. Successful track record delivering large-scale migration projects, with Tier-3 support experience. Strong analytical, problem-solving, and stakeholder engagement skills. Desirable: ITIL or similar frameworks, regulated/global environment experience, Zero Trust/Copilot, Defender, and Purview exposure. Ready to join an international banking group where you'll be challenged, supported, and valued? Apply now to take the next step in your messaging & collaboration career! If you've held any of these roles or used these technologies/skills, this role could be a great fit: Messaging Engineer, Collaboration Engineer, Microsoft 365 SME, Exchange Server Specialist, M365 Consultant, Intune Architect, Teams Voice Engineer, Azure AD Expert, Hybrid Cloud Migration Specialist, SharePoint Engineer, Email Security Specialist, Copilot Integration Lead, Microsoft Defender Admin, PowerShell. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd acts as an Employment Business in relation to this vacancy.

Infrastructure Consultant Inside IR35 - 5 days onsite Partnering with a global banking organisation, we are seekng a highly motivated and skilled Infrastructure Consultant who has the ability to translate technical progress into well thoughtout presentations and reports. You will be responsible for ensuring high quality project status and technology reporting to senior audiences. This role will be instrumental in managing and preparing senior level reports on behalf of the Departments programmes of work. The audience for such reports will be IT Planning department and the CIO reporting to C-Suite, Executive, Head Office and Board level stakeholders. Role Responsibilities: Report Management - Manage the end-to-end process of creating and preparing high quality, concise, insightful and aesthetically pleasing reports on behalf of the Digital Engineering Services department and the departments programmes of work, which are targeted at a Senior audience Executive Quality Reporting - Produce reports which are clear, concise, visual and actionable, and are aligned with the department's priorities and projects. Ensure project status reports are tailored for Senior Leadership audiences, whilst maintaining consistent messaging. Technology and Financial Services Knowledge - Maintain a broad understanding of Infrastructure technologies and Service Operations and financial services industry to contextualise data and provide meaningful insights for a senior audience Collaboration and Stakeholder Management - Work closely with cross-functional teams within the Technology, Finance, Risk, Operations, and more to gather relevant data and insights required for reports. Serve as key liaison point to deliver consistent messaging across teams Continuous Improvement - Leverage automation and process improvement experience to continuously improve the reporting process and tools, ensuring reporting is efficient, timely, and meets the evolving needs of the organisation Key Skills and Attributes: Experience - In a consulting, reporting, strategy, business analyst or similar role. Preferably within financial services and technology sectors Hands on Infrastructure background - ability to understand the technical elements of the programme will be imperative to be able to translate the progress to senior stakeholders Proactive Problem Solving - strong critical thinking skills with ability to independently and proactively identify issues and solutions Organisation & Attention to Detail - strong organisation skills with ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy, consistency, and quality across all reports produced Communication - excellent written and verbal communication skills, with ability to translate complex scenarios into concise, meaningful messaging for a senior audience Presentation & Visualisation - experience using PowerBI or similar reporting tools to create impactful, effective visual reports Simplification & Automation - ability to identify process inefficiencies and implementing automation solutions Industry Knowledge - conceptual understanding of technology management, IT risk and controls, and IT operations. Awareness and interest in financial services business models. Professional - conduct role with a professional demeanour at all times, with the ability to interact with senior stakeholders Infrastructure Consultant Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Job Title: Full Stack Web Developer Reports To: Technical Director Term: 6 month FTC to extend Salary: up to £60k annually Location: 2-3 days per week in a central London office, the rest from home Role Overview A key client of ours in the media space are seeking an experienced Senior Full Stack Web Developer to play a key role in the design, development, and delivery of innovative, high-performance web applications. This position is central to the ongoing evolution of our programmatic and data-driven integration platforms, with a focus on scalability, reliability, and clean architecture. You will work across the full technology stack, with a primary focus on React.js for front-end development and Node.js for back-end services. You'll manage complex data flows in PostgreSQL , utilize Redis for caching and performance optimization, and implement robust messaging systems such as Kafka . The role also includes responsibility for CI/CD pipelines, ensuring seamless deployment across multiple environments. This is an opportunity to work in a collaborative, fast-moving environment where technical expertise, creative problem-solving, and continuous improvement are highly valued. Key Accountabilities Design, develop, and maintain scalable and secure software applications aligned with architectural and business objectives. Partner with business, technical, and product leaders to deliver solutions that support the company's strategic vision. Champion best practices in coding standards, testing, deployment, and DevOps automation. Contribute to a culture of innovation, collaboration, and continuous technical improvement. Key Responsibilities Lead the design and development of dynamic, responsive web applications using React.js , Node.js , and related technologies. Build and optimize PostgreSQL databases, including schema design, complex queries, and performance tuning. Implement and manage Redis for caching, session management, and real-time data access. Develop and maintain CI/CD pipelines to support efficient and reliable code delivery across staging and production environments. Design and integrate APIs, third-party services, and internal systems to enhance application functionality. Deploy and maintain applications on remote Linux/Windows servers, handling configuration, security, and monitoring. Manage messaging services using Kafka (or equivalent), ensuring reliable data flow across distributed systems. Troubleshoot, debug, and resolve production issues quickly to minimize downtime. Produce comprehensive documentation including system architecture diagrams, API specifications, and deployment guides. Collaborate closely with UI/UX designers , QA engineers , and product managers to ensure high-quality deliverables that meet user needs. Stay current with emerging technologies, frameworks, and industry best practices, applying them where relevant. Skills & Experience Proven experience as a Full Stack Developer with strong proficiency in React.js and Node.js . Solid understanding of PostgreSQL and Redis for data management and caching. Experience with Kafka or similar message streaming platforms. Strong knowledge of CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions). Familiarity with containerization and orchestration (e.g., Docker, Kubernetes) is a plus. Proficiency with Linux-based systems , server configuration, and deployment automation. Understanding of modern API design , RESTful services, and microservices architecture. Ability to write clean, maintainable, and well-tested code following best practices. Excellent problem-solving skills, attention to detail, and a proactive approach to challenges. Strong communication and collaboration skills in cross-functional environments. Benefits of joining this incredible business Work with cutting-edge technologies in a dynamic, fast-paced environment. Collaborate with a team of passionate engineers and innovators. Be part of a company driving the future of programmatic and digital integration. Competitive salary and benefits package. Opportunities for growth, learning, and leadership within a global organization. The client, and Sphere are an equal opportunity employer. We both value diversity and are committed to creating an inclusive environment for all employees. Please email your CV for immediate consideration. You must have the FULL right to work in the UK to apply for this role. Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.

We at Qualient Solutions looking for Java Full Stack Developer With SC Eligible or Active SC Candidates in Manchester/Leeds. Job Description:- Require a Full Stack Java developer with strong Back End Java experience to develop new features for our portfolio of Government Clients. You will join a team that prides itself on collaboration and engineering the best possible Java code. Must Have Skills: Experience with Java 8, Java 11, Spring Framework, Spring Boot Solid understanding of JavaScript: Angular and NodeJS preferred Practical Micro services development experience Practical Relational Database development experience (eg PostgreSQL) REST APIs Strong understanding CI and DevOps technologies (Hands-on experience on Git, Jenkins, and Ansible preferred) Practical experience on AWS (ECS, EKS, API Gateway and Server less technologies) Agile development - Scrum, Kanban, TDD, BDD Nice to have Skills: Good understanding of Docker and Kubernetes Experience in large scale integration projects involving messaging, web services and distributed systems Apache Camel and WSO2 Integrator (or similar products) ELK stack OpenStack platform Workflow/Business Process Management tools (Pega) Terraform Azure Cloud Platform Public Sector experience

A unique development opportunity to work on a Public Sector Based Large Scale programme with an innovative market leader as a Java Developer. Require a Full Stack Java developer with strong Back End Java experience to develop new features for our portfolio of Government Clients. You will join a team that prides itself on collaboration and engineering the best possible Java code. Must Have Skills: Experience with Java 8, Java 11, Spring Framework, Spring Boot Solid understanding of JavaScript: Angular and NodeJS preferred Practical Micro services development experience Practical Relational Database development experience (eg PostgreSQL) REST APIs Strong understanding CI and DevOps technologies (Hands-on experience on Git, Jenkins, and Ansible preferred) Practical experience on AWS (ECS, EKS, API Gateway and Server less technologies) Agile development - Scrum, Kanban, TDD, BDD Nice to have Skills: Good understanding of Docker and Kubernetes Experience in large scale integration projects involving messaging, web services and distributed systems Apache Camel and WSO2 Integrator (or similar products) ELK stack OpenStack platform Workflow/Business Process Management tools (Pega) Terraform Azure Cloud Platform

GCP Cloud Engineer 2 Month contract initially Based: Hybrid/Sheffield or Birmingham or Edinburgh (Max 3 days p/w onsite) Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity for a GCP Cloud Engineer to join the team. We have an excellent opportunity for a seasoned GCP Cloud Engineer to aid in the development of services on Public Cloud Platforms. Utilise your Cloud Engineering expertise and DevOps skills across GCP to deploy and configure robust Back End services, automate infrastructure, and employ CSP native services. This role offers the chance to work on impactful systems within a secure, high-availability setting at a leading global financial institution. Key Responsibilities: * Deploying, configuring and securing Back End REST API services using CSP native services. * Deploying, configuring and securing containerised application runtimes using Infrastructure as Code. * Building and maintaining CI/CD pipelines in collaboration with DevOps and Security teams, focusing on traceability and regulatory controls. * Managing, monitoring, and optimising cloud infrastructure across GCP, ensuring performance, resilience, cost-efficiency, and data security. * Collaborating closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. * Supporting live systems, conducting root cause analysis, fixing bugs and implementing solutions for incidents and performance bottlenecks. Key Skills & Experience: * A background in Cloud Engineering with infrastructure experience. * Over 5 years of development experience, focusing on large-scale, distributed systems. * Hands-on experience with GCP, including CSP native services, networking, IAM, databases (PostgreSQL) and cost optimization. Experience with other cloud providers such as AWS is advantageous. * Proven experience with DevOps practices, including Infrastructure as Code (eg, Terraform), CI/CD tools (eg, Jenkins, GitLab CI), and containerization. * A strong understanding of security principles in cloud and enterprise systems. * Familiarity with audit and compliance considerations in regulated industries, particularly finance or banking. * Excellent written and verbal communication skills, with the ability to convey complex information effectively to diverse audiences. * A successful track record of delivering complex projects and/or programmes, using appropriate techniques and tools to ensure and measure success. Essential Skills * Demonstrable experience of: o Public Cloud. o Infrastructure build and configurations for services including Compute, Storage, Networking. o Linux. o Relational and NoSQL databases. o Integration services such as messaging and streams. o Building RESTful API Services. o Containerisation, Kubernetes, serverless functions. o Microservices and distributed tracing. o Enterprise logging, monitoring, and alerting frameworks (eg, ELK, Splunk, Prometheus, Grafana). o Automation Scripting (using languages such as Terraform, Ansible etc.). * Experience with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools. * Experience working within an Agile environment. * A good understanding of cryptography (authentication, data encryption). * The ability to quickly acquire new skills and tools. * Good non-functional testing experience. This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

Role: GCP Cloud Engineer Contract- 6 months with possible extension Location- Sheffield or Birmingham or Edinburgh (3 days a week) Key Accountabilities: Responsibilities will include: Deploying, configuring and securing Back End REST API services using CSP native services . Deploying, configuring and securing containerised application runtimes using Infrastructure as Code . Building and maintaining CI/CD pipelines in collaboration with DevOps and Security teams, focusing on traceability and regulatory controls. Managing, monitoring, and optimising cloud infrastructure across GCP , ensuring performance, resilience, cost-efficiency, and data security. Collaborating closely with infrastructure, architecture, and cybersecurity teams to meet internal risk, compliance, and governance requirements. Supporting live systems, conducting root cause analysis, fixing bugs and implementing solutions for incidents and performance bottlenecks. Qualifications and experience: The ideal candidate for this role will have the below experience and qualifications: A Bachelor's or Master's degree in Computer Science or equivalent industry experience. A background in Cloud Engineering with infrastructure experience. Over 5 years of development experience, focusing on large-scale, distributed systems. Hands-on experience with GCP , including CSP native services, networking, IAM, databases (PostgreSQL) and cost optimization. Experience with other cloud providers such as AWS is advantageous. Proven experience with DevOps practices , including Infrastructure as Code (eg, Terraform), CI/CD tools (eg, Jenkins, GitLab CI), and containerization. A strong understanding of security principles in cloud and enterprise systems. Familiarity with audit and compliance considerations in regulated industries, particularly finance or banking. Excellent written and verbal communication skills, with the ability to convey complex information effectively to diverse audiences. A successful track record of delivering complex projects and/or programmes, using appropriate techniques and tools to ensure and measure success. Essential Skills: Demonstrable experience of: Public Cloud. Infrastructure build and configurations for services including Compute, Storage, Networking. Linux. Relational and NoSQL databases. Integration services such as messaging and streams. Building RESTful API Services. Containerisation, Kubernetes, serverless functions. Microservices and distributed tracing. Enterprise logging, monitoring, and alerting frameworks (eg, ELK, Splunk, Prometheus, Grafana). Automation Scripting (using languages such as Terraform, Ansible etc.). Experience with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools. Experience working within an Agile environment. A good understanding of cryptography (authentication, data encryption). The ability to quickly acquire new skills and tools. Good non-functional testing experience. Desirable Skills: Experience working in financial services or other regulated environments. Programming experience in Python and Golang. GCP certifications (eg, Google Cloud Engineer/GCP Cloud DevOps Engineer).

Lead Software Engineer Location: London (hybrid 2 days onsite) Type: £800+ Per day (12 month Contract) We are seeking a Lead Software Engineer who is experienced within Payment Management and PCM. In this pivotal role, you will lead a team of talented engineers, guiding them in designing, developing, and maintaining cutting-edge software applications. Key Responsibilities: Lead the configurement, scripting, and reporting of software solutions that meet business requirements. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve technical issues, ensuring high availability and performance of applications. Mentor and support team members, fostering a culture of learning and collaboration. Requirements: Experience in software development, with a strong focus on PCM, swift and Java Proven experience in a leadership role, with the ability to motivate and guide a team. Solid understanding of payment management and payment messaging. Solid understanding of software development methodologies (Agile, Scrum, etc.). Experience with cloud services (AWS, Azure, etc.) and microservices architecture is a plus. Excellent communication skills, both verbal and written, with the ability to convey complex concepts to non-technical stakeholders. How to Apply: If you are ready to take your career to the next level and lead a team of talented engineers in an exciting and innovative environment, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience. If you are not contacted within 2 working days please assume your application is unsuccessful. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Lead Software Engineer Location: London (hybrid 2 days onsite) Type: £800+ Per day (12 month Contract) We are seeking a Lead Software Engineer who is experienced within Payment Management and PCM. In this pivotal role, you will lead a team of talented engineers, guiding them in designing, developing, and maintaining cutting-edge software applications. Key Responsibilities: Lead the configurement, scripting, and reporting of software solutions that meet business requirements. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve technical issues, ensuring high availability and performance of applications. Mentor and support team members, fostering a culture of learning and collaboration. Requirements: Experience in software development, with a strong focus on PCM, swift and Java Proven experience in a leadership role, with the ability to motivate and guide a team. Solid understanding of payment management and payment messaging. Solid understanding of software development methodologies (Agile, Scrum, etc.). Experience with cloud services (AWS, Azure, etc.) and microservices architecture is a plus. Excellent communication skills, both verbal and written, with the ability to convey complex concepts to non-technical stakeholders. How to Apply: If you are ready to take your career to the next level and lead a team of talented engineers in an exciting and innovative environment, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience. If you are not contacted within 2 working days please assume your application is unsuccessful. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

Are you looking for an opportunity as a Full Stack Developer also known internally as a Senior Software Engineer? This is a newly created role working on Defence related projects as part of the Technical Solutions team. The role is hybrid role with flexibility to work from home and/or attend site in Hemel Hempstead as required. What you will be doing: Reporting directly to the Delivery Manager , the Full Stack Developer is responsible for ensuring the successful completion of the allocated work package within the agreed time, quality and cost. The Full Stack Developer will maintain the status of development activities pertaining to allocated work package. In addition, will work closely with the business analysts, architects, developers, designers & testers, ensuring timely communication of dependencies, risks & issues relating to allocated work package, dependant work packages. Act as a Subject Matter expert for design and development of Integration components. Must have in depth understanding of building Integration components using Java J2EE technologies. Contribute to design of the integration components based on Advanced understanding of Integration design patterns and architecture. Develop REST API's using Java/NodeJS Integrate File transfer with Sftp using Java Integrate REST APIs and web services with other application components as required using NodeJS/Java. Develop User interface screens using JavaScript/ReactJS/ElectronJS Good understanding of the AWS Lambda/ECS/Dynamo DB/SQS/API Gateway Good understanding of the code deployment using CI/CD Pipelines Able to design, rapidly prototype, and implement scalable, reliable, and maintainable process and integration solutions and User Interface Screens Participate in low level application design workshops Preparation of design specifications (DS); Construct code/configure interfaces based on the Interface Control Document (ICD) Perform peer group unit test & code reviews. Co-ordinate with peer developers and the release manager during release build activities. Adhere to quality processes What you'll bring: Core Java Web services, REST API and API Integration NodeJS/Electron JS/ ReactJS JavaScript, HTML 5, CSS SQL, Oracle DB, PL/SQL AWS Lambda/AWS ECS/Dynamo DB/SQS/ API Gateway It would be great if you had: Oracle APEX Automation of deployment using CI/CD Pipelines Employment Type - Full Time, Permanent Location - Hybrid with travel to Hemel Hempstead office on occasion Security Clearance Level - eligible for SC Internal Recruiter - Lee Brown Salary - £56-£60k Benefits - 25 days holiday with the option to buy/sell days, Pension, 4 x Life Assurance, 3% flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

Are you an Infrastructure Engineer looking for a new challenge? This role will provide 3rd / 4th Line support in a BAU environment, responding to incidents. You will be part of a 6 person technical team within our Network Security department. You will work within the Delivered Service line providing daily incident resolution and administration, deliver demand and project work while providing guidance and support in areas of key expertise. You will be encouraged to feed into processes to ensure the service offered is relevant and up to date whilst working on end to end projects from outlining business case stages through to implementation and contract management. If you are an outstanding and highly motivated individual with passion and desire to contribute to the positive reputation of our business, we would love to hear from you! What you will be doing: Working inside a Security Services environment Performing administration duties across: Windows and Linux based Server Infrastructure Security Appliances Network Infrastructure Virtual Environments and Storage What you'll bring: Networking background ideally with experience in Gateway security, Firewalls and IDS Windows Servers - 2012 or 2016 or 2019 VMware - vSphere Linux Web proxies SMTP Email It would be great if you had: Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified Information Systems Security Professional or other security certification. CCNA cert If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time Location: Salisbury OR Portsmouth - This role is hybrid - 2 3 days on site Security Clearance level: You must be eligible to obtain SC and DV clearance Internal Recruiter: Josh Huggins-Smith Salary: £40,000 to £50,000 Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improve performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about our company? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros. We also provide Messaging and Collaboration systems and support, Application packaging and deployment, along with supporting Infrastructure and Cloud services and support. Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

The job on offer Reporting to the EUS Lead Group, the role will have Second Line responsibility for pre-empting (Automation), investigating and resolving Incidents. Completing IMACs and Requests where applicable; and assisting with Problem, Project and NSR Tasks assigned to the Desktop Support Team. The individual will also support Testing for the Evergreen Desktop service. The individual must be MoD SC Cleared or be capable of obtaining MoD SC Clearance. The candidate must be a sole UK National, with a full UK Driving Licence. Your role • Second Line responsibility for resolving Incidents to SLA • Requests/IMACs completion to SLA • Escalations - responsibility to be below 2%, per Incident per month • CSATs for Incidents handled to over 4.5 out of 5 per month • Pro-active communication with the Service Desk and Level3 Teams, leading to efficient resolutions and completions • Undertaking Project Tasks in support of both internal and external Project Managers • Completing Problem Tasks to KPI • Undertaking NSR Tasks to agreed timescales • Effective Customer handling • Keeping the EUS Lead Group informed of any IT concerns escalating as necessary Your profile • Microsoft Windows O/S (Windows 10 & Windows 7) - working knowledge of build, configuration and registry settings • Desktop hardware architecture - predominately HP desktop and laptops • SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting • Microsoft Office suite - configuration, templates, macros, add-ins, advanced features and user preference configuration • Active Directory - basic administration, User configuration • Messaging and collaboration tools - an appreciation of the Microsoft Exchange environment, email client configuration, MS Outlook, instant messaging tools (Skype for business) • Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS, PXE and VPN/remote connectivity • Automation - Understanding of Scripting technologies such as PowerShell, VB Scripting and batch Files • Security - disk encryption using bit locker, NTFS permissions and shared folder security • Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners • Working Knowledge of IT Service Management (ITSM) software (ServiceNow) especially Incidents and Requests Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2021 global revenues of €18 billion. Get the Future You Want