Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
3rd Line Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rd Line Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and 3rd Line engineers to deliver seamless network operations, ensuring reliability, security, and innovation across critical systems. About the Role - 3rd Line Cloud Network Engineer As a 3rd Line Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. You'll oversee PKI certificate management, distribute firmware and security updates, and support both physical and virtual network infrastructure. Responsibilities include collaborating with design and engineering teams, producing documentation, and conducting readiness assessments for new releases. The role involves a rotating shift pattern (07:00-15:00 and 11:00-19:00). What We're Looking For - 3rd Line Cloud Network Engineer Proven experience in Cloud Administration (e.g. Broadcom NSX-T, vCenter). Strong knowledge of Firewall Management (Cisco Firepower Management Centre) and Network Devices (Cisco IOS/NXOS/FXOS, Juniper JUNOS). Skilled in Network Authentication (Cisco ISE) and Event Management Tooling (SolarWinds). Understanding of ITSM processes and effective incident/change management. Excellent troubleshooting, documentation, and stakeholder communication skills. Step into this exciting opportunity as a 3rd Line Cloud Network Engineer and help shape secure, sustainable technology solutions. To apply, please send your CV by pressing the apply button.
01/11/2025
Contractor
3rd Line Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rd Line Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and 3rd Line engineers to deliver seamless network operations, ensuring reliability, security, and innovation across critical systems. About the Role - 3rd Line Cloud Network Engineer As a 3rd Line Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. You'll oversee PKI certificate management, distribute firmware and security updates, and support both physical and virtual network infrastructure. Responsibilities include collaborating with design and engineering teams, producing documentation, and conducting readiness assessments for new releases. The role involves a rotating shift pattern (07:00-15:00 and 11:00-19:00). What We're Looking For - 3rd Line Cloud Network Engineer Proven experience in Cloud Administration (e.g. Broadcom NSX-T, vCenter). Strong knowledge of Firewall Management (Cisco Firepower Management Centre) and Network Devices (Cisco IOS/NXOS/FXOS, Juniper JUNOS). Skilled in Network Authentication (Cisco ISE) and Event Management Tooling (SolarWinds). Understanding of ITSM processes and effective incident/change management. Excellent troubleshooting, documentation, and stakeholder communication skills. Step into this exciting opportunity as a 3rd Line Cloud Network Engineer and help shape secure, sustainable technology solutions. To apply, please send your CV by pressing the apply button.
3rd Line Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rd Line Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and 3rd Line engineers to deliver seamless network operations, ensuring reliability, security, and innovation across critical systems. About the Role - 3rd Line Cloud Network Engineer As a 3rd Line Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. You'll oversee PKI certificate management, distribute firmware and security updates, and support both physical and virtual network infrastructure. Responsibilities include collaborating with design and engineering teams, producing documentation, and conducting readiness assessments for new releases. The role involves a rotating shift pattern (07:00-15:00 and 11:00-19:00). What We're Looking For - 3rd Line Cloud Network Engineer Proven experience in Cloud Administration (e.g. Broadcom NSX-T, vCenter). Strong knowledge of Firewall Management (Cisco Firepower Management Centre) and Network Devices (Cisco IOS/NXOS/FXOS, Juniper JUNOS). Skilled in Network Authentication (Cisco ISE) and Event Management Tooling (SolarWinds). Understanding of ITSM processes and effective incident/change management. Excellent troubleshooting, documentation, and stakeholder communication skills. Step into this exciting opportunity as a 3rd Line Cloud Network Engineer and help shape secure, sustainable technology solutions. To apply, please send your CV by pressing the apply button.
31/10/2025
Contractor
3rd Line Cloud Network Engineer Must have an Active DV Clearance Join a forward-thinking team as a 3rd Line Cloud Network Engineer , where you'll play a key role in maintaining and enhancing secure cloud-based network solutions. Working in a dynamic environment, you'll collaborate with 2nd and 3rd Line engineers to deliver seamless network operations, ensuring reliability, security, and innovation across critical systems. About the Role - 3rd Line Cloud Network Engineer As a 3rd Line Cloud Network Engineer , you'll manage incidents, implement changes, and monitor systems using advanced event management and ITSM tools. You'll oversee PKI certificate management, distribute firmware and security updates, and support both physical and virtual network infrastructure. Responsibilities include collaborating with design and engineering teams, producing documentation, and conducting readiness assessments for new releases. The role involves a rotating shift pattern (07:00-15:00 and 11:00-19:00). What We're Looking For - 3rd Line Cloud Network Engineer Proven experience in Cloud Administration (e.g. Broadcom NSX-T, vCenter). Strong knowledge of Firewall Management (Cisco Firepower Management Centre) and Network Devices (Cisco IOS/NXOS/FXOS, Juniper JUNOS). Skilled in Network Authentication (Cisco ISE) and Event Management Tooling (SolarWinds). Understanding of ITSM processes and effective incident/change management. Excellent troubleshooting, documentation, and stakeholder communication skills. Step into this exciting opportunity as a 3rd Line Cloud Network Engineer and help shape secure, sustainable technology solutions. To apply, please send your CV by pressing the apply button.
The Infrastructure Engineer role is a fantastic opportunity to support and enhance technology systems within the financial services industry. This position in London requires a professional with a strong technical background to ensure the smooth operation of IT infrastructure. Client Details This organisation is a well-established player in the financial services industry. Description Manage and maintain IT infrastructure, including servers, networks, and storage systems. Implement and monitor system upgrades and patches to ensure optimal performance. Provide 2nd and 3rd line support to resolve technical issues efficiently. Collaborate with cross-functional teams to deliver infrastructure projects. Monitor system performance and troubleshoot issues proactively. Ensure compliance with security protocols and industry standards. Document processes, configurations, and changes to infrastructure systems. Contribute to the development of disaster recovery and business continuity plans Liaise and work with third parties and vendors to ensure service levels are met Act as technical escalation point where necessary as part of a technical support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP. Comfortable with advanced PowerShell scripting Desirable: Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsights Job Offer A competitive salary ranging from £60,000 to £80,000 per annum plus 10% Bonus. Comprehensive benefits package to support your professional and personal needs. Generous holiday allowance to ensure a healthy work-life balance. Opportunities to work with cutting-edge technology in the financial services industry. Supportive company culture that fosters growth and innovation. This is an excellent opportunity for an Infrastructure Engineer looking to make an impact in London. If you are ready to take the next step in your career, we encourage you to apply today!
31/10/2025
Full time
The Infrastructure Engineer role is a fantastic opportunity to support and enhance technology systems within the financial services industry. This position in London requires a professional with a strong technical background to ensure the smooth operation of IT infrastructure. Client Details This organisation is a well-established player in the financial services industry. Description Manage and maintain IT infrastructure, including servers, networks, and storage systems. Implement and monitor system upgrades and patches to ensure optimal performance. Provide 2nd and 3rd line support to resolve technical issues efficiently. Collaborate with cross-functional teams to deliver infrastructure projects. Monitor system performance and troubleshoot issues proactively. Ensure compliance with security protocols and industry standards. Document processes, configurations, and changes to infrastructure systems. Contribute to the development of disaster recovery and business continuity plans Liaise and work with third parties and vendors to ensure service levels are met Act as technical escalation point where necessary as part of a technical support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP. Comfortable with advanced PowerShell scripting Desirable: Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsights Job Offer A competitive salary ranging from £60,000 to £80,000 per annum plus 10% Bonus. Comprehensive benefits package to support your professional and personal needs. Generous holiday allowance to ensure a healthy work-life balance. Opportunities to work with cutting-edge technology in the financial services industry. Supportive company culture that fosters growth and innovation. This is an excellent opportunity for an Infrastructure Engineer looking to make an impact in London. If you are ready to take the next step in your career, we encourage you to apply today!
3rd Line Support Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rd Line Support Engineer will take ownership of my client's global infrastructure, a hybrid (Azure and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rd Line support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global organisation, which originated in Oxford is leading in global forecasting and modelling working with financial institutions across the globe. Truly, experts in their field, the environment is challenging, and the products are complex but for the right person offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What's required of the 3rd Line Support Engineer? Demonstrable 3rd line Windows server support experience Virtualisation through VMWare / Hyper-V Previous experience supporting Office 365 Networking experience covering switches, firewalls, and VPNs Experience with cloud technologies - Azure and/or AWS Solid experience with both Exchange and Active Directory What Next? If you have any questions or would like to have a chat about this 3rd Line Support Engineer position, just call me or drop me an email, as I'd love to hear from you! If, though, you think this role could be right for you and you'd like to learn more, then please apply now. 3rd Line Support Engineer, Systems Engineer Corriculo Ltd acts as an employment agency and an employment business.
31/10/2025
Full time
3rd Line Support Engineer, Systems Engineer, London, COR7398 A Microsoft focussed Systems Engineer, is urgently required to join a global organisation in their central London-based office. Joining a small highly skilled team of Service Desk Engineers, the 3rd Line Support Engineer will take ownership of my client's global infrastructure, a hybrid (Azure and AWS) cloud environment! This is a technically challenging role and would suit a Systems Engineer who enjoys working within a fast paced and diverse environment. The 3rd Line support Engineer will cover both BAU support and take a leading role on project work, working with the latest Microsoft technologies.This global organisation, which originated in Oxford is leading in global forecasting and modelling working with financial institutions across the globe. Truly, experts in their field, the environment is challenging, and the products are complex but for the right person offers an incredible opportunity to gain skills from an unrivalled technical environment. Benefits Generous bonus scheme, up to 20% Excellent opportunities for career advancement What's required of the 3rd Line Support Engineer? Demonstrable 3rd line Windows server support experience Virtualisation through VMWare / Hyper-V Previous experience supporting Office 365 Networking experience covering switches, firewalls, and VPNs Experience with cloud technologies - Azure and/or AWS Solid experience with both Exchange and Active Directory What Next? If you have any questions or would like to have a chat about this 3rd Line Support Engineer position, just call me or drop me an email, as I'd love to hear from you! If, though, you think this role could be right for you and you'd like to learn more, then please apply now. 3rd Line Support Engineer, Systems Engineer Corriculo Ltd acts as an employment agency and an employment business.
Security Analyst Cardiff-based office (Hybrid - Very Flexible) Up to 42,000 + Excellent Benefits CPS Group are delighted to be supporting our financial services client in their search for a Security Analyst to join their growing, forward-thinking Security team on a permanent basis. This is an exciting opportunity to play a key role in safeguarding digital infrastructure, enhancing security controls, and ensuring the resilience of systems, networks, and data across both cloud and on-prem environments. If you're passionate about cyber security, thrive in dynamic environments, and want your work to have a tangible impact, this is a fantastic time to join a business that truly values its people, invests in technology, and encourages professional growth. If you have a passion for cyber security, then this is the The Role: Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations Investigate and manage security incidents, carrying out root cause analysis and reporting Deploy, configure, and maintain key security platforms used by the analyst team Conduct vulnerability assessments and coordinate remediation activities Support patch management and compliance reporting Perform regular reviews and health checks on security controls Create and enhance measures to demonstrate the effectiveness of security controls Assist with internal and external security assessments and audits Update and maintain incident response plans, playbooks, and procedures Provide 3rd-line support to IT colleagues and the wider business Technical Skills: SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions - tuning and alert investigation Experience: Ideally, you'll bring around 5+ years' experience in a similar role, such as: IT Security Analyst SOC Analyst Digital Forensics Specialist Senior Network Administrator / Network Engineer Relevant qualifications in IT Security, Cyber Security ect. A proactive, curious, and detail-oriented approach to problem-solving Excellent communication skills, both written and verbal, with the ability to simplify technical issues Confidence working with large data sets and security analytics tools A genuine passion for cyber security and continuous learning If interested, please apply today or contact Sam John at CPS Group for more information: (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
30/10/2025
Full time
Security Analyst Cardiff-based office (Hybrid - Very Flexible) Up to 42,000 + Excellent Benefits CPS Group are delighted to be supporting our financial services client in their search for a Security Analyst to join their growing, forward-thinking Security team on a permanent basis. This is an exciting opportunity to play a key role in safeguarding digital infrastructure, enhancing security controls, and ensuring the resilience of systems, networks, and data across both cloud and on-prem environments. If you're passionate about cyber security, thrive in dynamic environments, and want your work to have a tangible impact, this is a fantastic time to join a business that truly values its people, invests in technology, and encourages professional growth. If you have a passion for cyber security, then this is the The Role: Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations Investigate and manage security incidents, carrying out root cause analysis and reporting Deploy, configure, and maintain key security platforms used by the analyst team Conduct vulnerability assessments and coordinate remediation activities Support patch management and compliance reporting Perform regular reviews and health checks on security controls Create and enhance measures to demonstrate the effectiveness of security controls Assist with internal and external security assessments and audits Update and maintain incident response plans, playbooks, and procedures Provide 3rd-line support to IT colleagues and the wider business Technical Skills: SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting Familiarity with security frameworks Azure and M365 security configuration and alert investigation Dashboards and visualisation tools Firewalls (CheckPoint, VMware NSX) Windows Server and Desktop environments XDR solutions - tuning and alert investigation Experience: Ideally, you'll bring around 5+ years' experience in a similar role, such as: IT Security Analyst SOC Analyst Digital Forensics Specialist Senior Network Administrator / Network Engineer Relevant qualifications in IT Security, Cyber Security ect. A proactive, curious, and detail-oriented approach to problem-solving Excellent communication skills, both written and verbal, with the ability to simplify technical issues Confidence working with large data sets and security analytics tools A genuine passion for cyber security and continuous learning If interested, please apply today or contact Sam John at CPS Group for more information: (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)>
Security Analyst Cardiff-based office (Hybrid - Very Flexible) Up to £42,000 + Excellent Benefits CPS Group are delighted to be supporting our financial services client in their search for a Security Analyst to join their growing, forward-thinking Security team on a permanent basis. This is an exciting opportunity to play a key role in safeguarding digital infrastructure, enhancing security controls, and ensuring the resilience of systems, networks, and data across both cloud and on-prem environments. If you're passionate about cyber security, thrive in dynamic environments, and want your work to have a tangible impact, this is a fantastic time to join a business that truly values its people, invests in technology, and encourages professional growth. If you have a passion for cyber security, then this is the The Role: * Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations * Investigate and manage security incidents, carrying out root cause analysis and reporting * Deploy, configure, and maintain key security platforms used by the analyst team * Conduct vulnerability assessments and coordinate remediation activities * Support patch management and compliance reporting * Perform regular reviews and health checks on security controls * Create and enhance measures to demonstrate the effectiveness of security controls * Assist with internal and external security assessments and audits * Update and maintain incident response plans, playbooks, and procedures * Provide 3rd-line support to IT colleagues and the wider business Technical Skills: * SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting * Familiarity with security frameworks * Azure and M365 security configuration and alert investigation * Dashboards and visualisation tools * Firewalls (CheckPoint, VMware NSX) * Windows Server and Desktop environments * XDR solutions - tuning and alert investigation Experience: * Ideally, you'll bring around 5+ years' experience in a similar role, such as: IT Security Analyst SOC Analyst Digital Forensics Specialist Senior Network Administrator/Network Engineer * Relevant qualifications in IT Security, Cyber Security ect. * A proactive, curious, and detail-oriented approach to problem-solving * Excellent communication skills, both written and verbal, with the ability to simplify technical issues * Confidence working with large data sets and security analytics tools A genuine passion for cyber security and continuous learning If interested, please apply today or contact Sam John at CPS Group for more information: (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
30/10/2025
Full time
Security Analyst Cardiff-based office (Hybrid - Very Flexible) Up to £42,000 + Excellent Benefits CPS Group are delighted to be supporting our financial services client in their search for a Security Analyst to join their growing, forward-thinking Security team on a permanent basis. This is an exciting opportunity to play a key role in safeguarding digital infrastructure, enhancing security controls, and ensuring the resilience of systems, networks, and data across both cloud and on-prem environments. If you're passionate about cyber security, thrive in dynamic environments, and want your work to have a tangible impact, this is a fantastic time to join a business that truly values its people, invests in technology, and encourages professional growth. If you have a passion for cyber security, then this is the The Role: * Monitor systems, networks, and user activity to detect suspicious behaviour or policy violations * Investigate and manage security incidents, carrying out root cause analysis and reporting * Deploy, configure, and maintain key security platforms used by the analyst team * Conduct vulnerability assessments and coordinate remediation activities * Support patch management and compliance reporting * Perform regular reviews and health checks on security controls * Create and enhance measures to demonstrate the effectiveness of security controls * Assist with internal and external security assessments and audits * Update and maintain incident response plans, playbooks, and procedures * Provide 3rd-line support to IT colleagues and the wider business Technical Skills: * SIEM and SOAR platforms Log analytics, rule creation, tuning, and threat hunting * Familiarity with security frameworks * Azure and M365 security configuration and alert investigation * Dashboards and visualisation tools * Firewalls (CheckPoint, VMware NSX) * Windows Server and Desktop environments * XDR solutions - tuning and alert investigation Experience: * Ideally, you'll bring around 5+ years' experience in a similar role, such as: IT Security Analyst SOC Analyst Digital Forensics Specialist Senior Network Administrator/Network Engineer * Relevant qualifications in IT Security, Cyber Security ect. * A proactive, curious, and detail-oriented approach to problem-solving * Excellent communication skills, both written and verbal, with the ability to simplify technical issues * Confidence working with large data sets and security analytics tools A genuine passion for cyber security and continuous learning If interested, please apply today or contact Sam John at CPS Group for more information: (see below) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Techniche Global are supporting an engineering defence contractor to appoint a SAP Basis Consultant. Rate: £(Apply online only)per day UMB (inside IR 35) Location: remote with occasional visits to regional hubs across the UK Duration: contract for 12 months initially Requirements: sole UK national eligible for SC Clearance (dual nationals cannot apply for this role) The purpose of the role is to: Provide technical input into SAP product maintenance to ensure systems remain compliant and within support. Work with SAP Technical Lead and SAP Basis Team Lead as required to plan upgrades that align with SAP technology advances. Lead SAP technical initiatives as instructed by SAP Technical Lead. Perform performance reviews of existing systems and present recommendations with associated implementation plans. Work within the SAP Basis team to provide appropriate response in resolving SAP production environment issues. To ensure that all SAP Production systems are available and performing as required as per SLAs. Work with the Infrastructure teams (Network, Storage, Citrix and Server) to ensure a stable environment and collaborate on changes that impact SAP systems. Mentor other team members as required across SAP Basis skillset. This role is pivotal within the organization. The successful candidate must be experienced and conversant with state-of-the-art SAP technologies and methodologies. Major Tasks and Activities: The role requires a Senior SAP Basis Contractor with a minimum of 5 years experience who will be accountable for following activities amongst others: System performance tuning and availability. Utilizing Solman 7.2 and CALM to improve operational excellence. Provide Basis support and guidance on Projects as applicable. Carrying out new system installations and associated post-installation activities. Performing system upgrades and applying patches (e.g. kernel, HRSPs, ST-API, SAP JVM) in line with upgrade/maintenance policies Performing daily system checks and looking for automation opportunities to improve service Maintaining SLA s for incidents and work requests. Ensuring Customers are updated on actions and progress through to resolution. Working within team framework to provide out of hours support. Responding to out-of-hours calls and production monitoring alerts. System Maintenance outside of core business hours. Ensuring SAP estate is updated and compliant with updates in line with BIS policy. Maintaining & reviewing critical SAP OSS notes and advising SAP Technical Lead if applicable to The Company. Ensuring process documentation is created and maintained as needed. Maintain and enhance SAP archiving capability. Be involved and lead as directed by SAP Technical Lead in technical initiatives around technologies such as BTP, IAS/IPS and CALM. Qualification and Experience: The role requires an individual with a solid background in SAP Basis with attributes such as the following: Pro-active collaboration and stakeholder management Strong SAP Basis skills, ideally developed through multiple Project lifecycles. Experience of working cross-culturally and cross -functionally, and ability to adapt personal style to different environments Technically proficient across multiple SAP solutions such as : ECC, PO, BW, BPC, Gateway, IdM and Solution Manager. Experience and knowledge of SAP Cloud Systems & Technologies such as : Success Factors. BTP. IAS/IPS. CALM. Experience of 3rd Party tools : Transport Management - Active Control (Transport Expresso) or similar. Data Copying/Redaction - Attunity Gold Client or similar. Strong O/S and database skills within a Microsoft environment Experience of working in a fast-paced environment with demanding deadlines and a desire to deliver to milestones would be a distinct advantage. Technical & Specialist Knowledge Minimum of 5 years previous experience working within SAP Basis arena. Must be able to demonstrate hands on SAP Basis expertise. MS SQL experience will be beneficial. A working knowledge of Networks and Firewalls. Proven experience around BTP and CALM would be advantageous. Key Behavioural Competencies Self-confidence which translates well for customers, partners and colleagues. Fluent written and spoken English. Able to make considered judgments / decisions quickly. Highly organised and efficient. Ambitious with passion, drive, tenacity and enthusiasm. Self-motivated and a self-starter. Strives for continual self-development. Team player.
30/10/2025
Contractor
Techniche Global are supporting an engineering defence contractor to appoint a SAP Basis Consultant. Rate: £(Apply online only)per day UMB (inside IR 35) Location: remote with occasional visits to regional hubs across the UK Duration: contract for 12 months initially Requirements: sole UK national eligible for SC Clearance (dual nationals cannot apply for this role) The purpose of the role is to: Provide technical input into SAP product maintenance to ensure systems remain compliant and within support. Work with SAP Technical Lead and SAP Basis Team Lead as required to plan upgrades that align with SAP technology advances. Lead SAP technical initiatives as instructed by SAP Technical Lead. Perform performance reviews of existing systems and present recommendations with associated implementation plans. Work within the SAP Basis team to provide appropriate response in resolving SAP production environment issues. To ensure that all SAP Production systems are available and performing as required as per SLAs. Work with the Infrastructure teams (Network, Storage, Citrix and Server) to ensure a stable environment and collaborate on changes that impact SAP systems. Mentor other team members as required across SAP Basis skillset. This role is pivotal within the organization. The successful candidate must be experienced and conversant with state-of-the-art SAP technologies and methodologies. Major Tasks and Activities: The role requires a Senior SAP Basis Contractor with a minimum of 5 years experience who will be accountable for following activities amongst others: System performance tuning and availability. Utilizing Solman 7.2 and CALM to improve operational excellence. Provide Basis support and guidance on Projects as applicable. Carrying out new system installations and associated post-installation activities. Performing system upgrades and applying patches (e.g. kernel, HRSPs, ST-API, SAP JVM) in line with upgrade/maintenance policies Performing daily system checks and looking for automation opportunities to improve service Maintaining SLA s for incidents and work requests. Ensuring Customers are updated on actions and progress through to resolution. Working within team framework to provide out of hours support. Responding to out-of-hours calls and production monitoring alerts. System Maintenance outside of core business hours. Ensuring SAP estate is updated and compliant with updates in line with BIS policy. Maintaining & reviewing critical SAP OSS notes and advising SAP Technical Lead if applicable to The Company. Ensuring process documentation is created and maintained as needed. Maintain and enhance SAP archiving capability. Be involved and lead as directed by SAP Technical Lead in technical initiatives around technologies such as BTP, IAS/IPS and CALM. Qualification and Experience: The role requires an individual with a solid background in SAP Basis with attributes such as the following: Pro-active collaboration and stakeholder management Strong SAP Basis skills, ideally developed through multiple Project lifecycles. Experience of working cross-culturally and cross -functionally, and ability to adapt personal style to different environments Technically proficient across multiple SAP solutions such as : ECC, PO, BW, BPC, Gateway, IdM and Solution Manager. Experience and knowledge of SAP Cloud Systems & Technologies such as : Success Factors. BTP. IAS/IPS. CALM. Experience of 3rd Party tools : Transport Management - Active Control (Transport Expresso) or similar. Data Copying/Redaction - Attunity Gold Client or similar. Strong O/S and database skills within a Microsoft environment Experience of working in a fast-paced environment with demanding deadlines and a desire to deliver to milestones would be a distinct advantage. Technical & Specialist Knowledge Minimum of 5 years previous experience working within SAP Basis arena. Must be able to demonstrate hands on SAP Basis expertise. MS SQL experience will be beneficial. A working knowledge of Networks and Firewalls. Proven experience around BTP and CALM would be advantageous. Key Behavioural Competencies Self-confidence which translates well for customers, partners and colleagues. Fluent written and spoken English. Able to make considered judgments / decisions quickly. Highly organised and efficient. Ambitious with passion, drive, tenacity and enthusiasm. Self-motivated and a self-starter. Strives for continual self-development. Team player.
3rd Line Engineer - HYBRID WORKING We are working in partnership with a large client of ours who are an international company based in the Financial Services sector. Role Reporting into the IT Operations Manager, the successful candidate's role will include supporting all existing infrastructure including server, storage, network, data and applications as well as project-based work to improve and enhance the infrastructure environment. We aim to build new or improve existing technical capabilities or processes to ensure a positive end user experience. The role holder will collaborate with colleagues in the wider Digital Services team, to support, maintain, configure and upgrade all elements of the infrastructure estate. The role holder will primarily be involved in project delivery with additional complex technical issues to address. About You: We are keen to hear from candidates who can evidence deliver of exceptional customer service and work efficiently and effectively whilst adhering to established IT controls. Ideally, you will have in depth operational experience in MS Azure cloud services, maintaining and supporting AD environments, end to end network solutions, Scripting eg Powershell and backups eg Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITIL foundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. Ability to balance quality of output with pace by managing time effectively. A thirst for learning and a passion for technology, with an enthusiasm to stay up to date with industry trends and advances. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
29/10/2025
Full time
3rd Line Engineer - HYBRID WORKING We are working in partnership with a large client of ours who are an international company based in the Financial Services sector. Role Reporting into the IT Operations Manager, the successful candidate's role will include supporting all existing infrastructure including server, storage, network, data and applications as well as project-based work to improve and enhance the infrastructure environment. We aim to build new or improve existing technical capabilities or processes to ensure a positive end user experience. The role holder will collaborate with colleagues in the wider Digital Services team, to support, maintain, configure and upgrade all elements of the infrastructure estate. The role holder will primarily be involved in project delivery with additional complex technical issues to address. About You: We are keen to hear from candidates who can evidence deliver of exceptional customer service and work efficiently and effectively whilst adhering to established IT controls. Ideally, you will have in depth operational experience in MS Azure cloud services, maintaining and supporting AD environments, end to end network solutions, Scripting eg Powershell and backups eg Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITIL foundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. Ability to balance quality of output with pace by managing time effectively. A thirst for learning and a passion for technology, with an enthusiasm to stay up to date with industry trends and advances. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Senior Infrastructure Engineer - Infrastructure & Cloud Projects (MSP) Fantastic opportunity for an experienced Senior Infrastructure Engineer to join a fast-growing and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). Immediate start available - professionals with strong experience in Microsoft infrastructure, Azure, and networking within an MSP environment are highly encouraged to apply. To apply, please email . Who is the client? Our client is a well-established Managed Service Provider (MSP) supporting a diverse portfolio of businesses across the creative and professional services industries. With thousands of users under management, they pride themselves on delivering high-quality, secure, and scalable IT solutions. Their success is built on technical excellence, collaboration, and a strong commitment to professional development. What will you be doing? This is a senior, hands-on infrastructure role ideal for someone who enjoys technical leadership, complex problem solving, and delivering high-impact IT solutions. You'll take ownership of infrastructure projects, provide 3rd-line support, and mentor junior engineers while ensuring client environments remain robust, secure, and efficient. Key responsibilities include: Acting as the technical escalation point for complex infrastructure issues across servers, networking, cloud, and security. Leading end-to-end project delivery - including migrations, virtualisation, Azure deployments, and network upgrades. Designing and implementing infrastructure solutions tailored to client requirements. Delivering high-quality documentation and project handovers. Mentoring junior engineers and promoting best practices within the technical team. Implementing and maintaining strong security measures across infrastructure and cloud environments. What will you need? Minimum 3+ years' experience in a senior infrastructure or 3rd-line engineering role. Experience working within a Managed Service Provider (MSP) or multi-client environment. Proven expertise in the Microsoft tech stack: Windows Server, Active Directory, DNS, DHCP, GPOs, WDS, Azure AD, Azure Virtual Machines, and Azure Storage Strong understanding of networking and security principles: VLANs, VPNs, subnetting, firewalls (Fortinet, WatchGuard, Palo Alto, or similar) Experience with virtualisation platforms (Hyper-V, VMware). Proficiency with backup and DR technologies such as Veeam, Cove, or Acronis. Strong documentation, troubleshooting, and client communication skills. What would be desirable? Experience with storage platforms such as Dell PowerVault or Synology. Familiarity with endpoint protection platforms (Defender, Sophos). Exposure to compliance frameworks (Cyber Essentials+, ISO 27001). Previous experience mentoring or leading a technical team. Certifications (highly desirable): Microsoft Certified (AZ-104, MS-102, or similar) VMware VCP, Fortinet NSE, or CompTIA Network+/Security+ The Package Hybrid working with regular work-from-home days 22 days' annual leave + Bank Holidays (increasing with tenure) Team awards, social events, and a collaborative culture Continuous professional development and funded training opportunities To Apply Please apply through this advert or send your CV directly to .By applying, you consent to your application being processed for this vacancy only. KEY SKILLS - Senior Infrastructure Engineer, MSP, 3rd Line, Windows Server, Azure AD, VMware, Hyper-V, Veeam, Fortinet, WatchGuard, Palo Alto, Networking, VPNs, VLANs, DHCP, DNS, Infrastructure Projects, Cloud Solutions, IT Architecture
29/10/2025
Full time
Senior Infrastructure Engineer - Infrastructure & Cloud Projects (MSP) Fantastic opportunity for an experienced Senior Infrastructure Engineer to join a fast-growing and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). Immediate start available - professionals with strong experience in Microsoft infrastructure, Azure, and networking within an MSP environment are highly encouraged to apply. To apply, please email . Who is the client? Our client is a well-established Managed Service Provider (MSP) supporting a diverse portfolio of businesses across the creative and professional services industries. With thousands of users under management, they pride themselves on delivering high-quality, secure, and scalable IT solutions. Their success is built on technical excellence, collaboration, and a strong commitment to professional development. What will you be doing? This is a senior, hands-on infrastructure role ideal for someone who enjoys technical leadership, complex problem solving, and delivering high-impact IT solutions. You'll take ownership of infrastructure projects, provide 3rd-line support, and mentor junior engineers while ensuring client environments remain robust, secure, and efficient. Key responsibilities include: Acting as the technical escalation point for complex infrastructure issues across servers, networking, cloud, and security. Leading end-to-end project delivery - including migrations, virtualisation, Azure deployments, and network upgrades. Designing and implementing infrastructure solutions tailored to client requirements. Delivering high-quality documentation and project handovers. Mentoring junior engineers and promoting best practices within the technical team. Implementing and maintaining strong security measures across infrastructure and cloud environments. What will you need? Minimum 3+ years' experience in a senior infrastructure or 3rd-line engineering role. Experience working within a Managed Service Provider (MSP) or multi-client environment. Proven expertise in the Microsoft tech stack: Windows Server, Active Directory, DNS, DHCP, GPOs, WDS, Azure AD, Azure Virtual Machines, and Azure Storage Strong understanding of networking and security principles: VLANs, VPNs, subnetting, firewalls (Fortinet, WatchGuard, Palo Alto, or similar) Experience with virtualisation platforms (Hyper-V, VMware). Proficiency with backup and DR technologies such as Veeam, Cove, or Acronis. Strong documentation, troubleshooting, and client communication skills. What would be desirable? Experience with storage platforms such as Dell PowerVault or Synology. Familiarity with endpoint protection platforms (Defender, Sophos). Exposure to compliance frameworks (Cyber Essentials+, ISO 27001). Previous experience mentoring or leading a technical team. Certifications (highly desirable): Microsoft Certified (AZ-104, MS-102, or similar) VMware VCP, Fortinet NSE, or CompTIA Network+/Security+ The Package Hybrid working with regular work-from-home days 22 days' annual leave + Bank Holidays (increasing with tenure) Team awards, social events, and a collaborative culture Continuous professional development and funded training opportunities To Apply Please apply through this advert or send your CV directly to .By applying, you consent to your application being processed for this vacancy only. KEY SKILLS - Senior Infrastructure Engineer, MSP, 3rd Line, Windows Server, Azure AD, VMware, Hyper-V, Veeam, Fortinet, WatchGuard, Palo Alto, Networking, VPNs, VLANs, DHCP, DNS, Infrastructure Projects, Cloud Solutions, IT Architecture
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.
24/10/2025
Full time
Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics 365. Design and deploy automation for workflows including sales, onboarding, ticketing, quoting, billing, and renewals. Integrate CRM systems with tools such as Autotask, 3CX, and licensing/billing platforms. Manage vendor relationships, ensuring delivery is on time, on budget, and aligned with requirements. Project Delivery & Systems Improvement Own system improvement projects from requirements gathering to deployment. Work closely with leadership and operational teams to streamline processes and improve efficiency. Oversee external consultants where necessary, ensuring quality and measurable outcomes. Technical Support (L2/L3) Act as a senior escalation point for complex issues across Windows Server, Azure, O365, VMware/Hyper-V, SonicWall, and 3CX. Provide advanced troubleshooting and configuration for infrastructure, networking, cloud, and voice services. Contribute to process automation and maintain clear, accurate technical documentation. What You'll Bring 5+ years' experience in an MSP or IT services environment. Proven track record of leading CRM system projects (Salesforce or Microsoft Dynamics 365). Strong technical skills with the ability to build, configure, and support systems directly. Experience integrating CRM with PSA tools, VoIP platforms, and billing/licensing systems. Proficiency with SQL queries and reporting. Excellent communication, project ownership, and vendor management skills. PowerShell or automation scripting skills (desirable). Knowledge of ITIL processes and improving internal service workflows (advantageous). What's on Offer Up to £60,000 DOE Opportunity to lead impactful CRM and infrastructure projects from start to finish Paid training and certification support A supportive, collaborative environment that values innovation and initiative If you're looking for a role where you can combine high-level technical support with strategic project delivery, this is your opportunity to make a measurable impact. Apply today to be considered for this exciting role.
Senior Infrastructure Engineer Location: Ilford, Essex Hybrid Working £40,000 - £53,000 Basic Salary Are you a seasoned Infrastructure Engineer looking to make a meaningful impact in a dynamic enterprise environment? We are seeking a highly skilled professional to join our team and play a pivotal role in supporting and evolving our cloud-first infrastructure landscape. Key Responsibilities As a Senior Infrastructure Engineer, you will: Provide expert 3rd line technical support across a large enterprise environment. Lead on Azure networking and Microsoft technology implementations. Drive the adoption and integration of key technologies, including 3rd party SaaS products, with a strong emphasis on security and Single Sign-On (SSO). Core Technical Capabilities Microsoft Azure Administration - Manage and secure our cloud estate. ARM/Bicep - Deliver infrastructure-as-code for consistent and automated deployments. Azure DevOps & CI/CD Pipelines - Enable agile delivery and automation. Microsoft 365 Suite - Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise Microsoft Intune - Manage devices securely across corporate and BYOD environments. Azure Device Management - Provision and monitor endpoints with Autopilot and Defender for Endpoint. Windows Autopilot & Endpoint Analytics - Enhance onboarding and user experience. Patch Management & Compliance Reporting - Maintain security and regulatory compliance. Experience & Knowledge Proven experience with Infrastructure as Code and modern deployment technologies. Strong background in technical documentation, strategy, and solution design. Experience integrating security products into complex environments. Familiarity with Zero Trust Network Access solutions (e.g., Zscaler - Advantage). Knowledge of proxy networks, Zscaler routing, and Meraki (Advantage). Experience supporting large-scale enterprise cloud environments. Advanced knowledge of Microsoft Intune and automated deployment techniques (Advantage).
24/10/2025
Full time
Senior Infrastructure Engineer Location: Ilford, Essex Hybrid Working £40,000 - £53,000 Basic Salary Are you a seasoned Infrastructure Engineer looking to make a meaningful impact in a dynamic enterprise environment? We are seeking a highly skilled professional to join our team and play a pivotal role in supporting and evolving our cloud-first infrastructure landscape. Key Responsibilities As a Senior Infrastructure Engineer, you will: Provide expert 3rd line technical support across a large enterprise environment. Lead on Azure networking and Microsoft technology implementations. Drive the adoption and integration of key technologies, including 3rd party SaaS products, with a strong emphasis on security and Single Sign-On (SSO). Core Technical Capabilities Microsoft Azure Administration - Manage and secure our cloud estate. ARM/Bicep - Deliver infrastructure-as-code for consistent and automated deployments. Azure DevOps & CI/CD Pipelines - Enable agile delivery and automation. Microsoft 365 Suite - Support collaboration tools including SharePoint, Exchange, and Teams. End User Computing (EUC) Expertise Microsoft Intune - Manage devices securely across corporate and BYOD environments. Azure Device Management - Provision and monitor endpoints with Autopilot and Defender for Endpoint. Windows Autopilot & Endpoint Analytics - Enhance onboarding and user experience. Patch Management & Compliance Reporting - Maintain security and regulatory compliance. Experience & Knowledge Proven experience with Infrastructure as Code and modern deployment technologies. Strong background in technical documentation, strategy, and solution design. Experience integrating security products into complex environments. Familiarity with Zero Trust Network Access solutions (e.g., Zscaler - Advantage). Knowledge of proxy networks, Zscaler routing, and Meraki (Advantage). Experience supporting large-scale enterprise cloud environments. Advanced knowledge of Microsoft Intune and automated deployment techniques (Advantage).
IT Infrastructure Engineer required to join a growing UK organisation, in Glasgow taking a key role in supporting and enhancing a modern hybrid infrastructure that keeps the business connected and secure. This is an opportunity to work with modern technologies, influence future IT improvements, and see the tangible impact of your work every day. The Company This well established UK business, headquartered in Glasgow, places a strong focus on developing its people. Clear development pathways, ongoing training, and a culture that values communication, accountability, and learning, empower employees to make a real impact. Technology is at the heart of how the company operates. They combine modern cloud platforms, secure networks and sophisticated in house solutions to streamline workflows and deliver innovative ways of working. You'll be joining a team that encourages ownership, continuous improvement, and new ideas where your technical expertise will help shape the company's future technology landscape. The Role As an Infrastructure Engineer, you'll be responsible for maintaining and developing the organisation's infrastructure across on premise and cloud environments. You'll provide advanced technical support, lead on system improvements, and ensure that the company's IT foundation remains robust, secure, and ready for the future. Every day will bring variety and challenge from optimising Azure environments and automating key processes to solving complex network issues that keep the business running smoothly. You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to scale. Key Responsibilities: Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. Develop and implement automation solutions using PowerShell and other modern management tools. Collaborate with internal stakeholders and external vendors to deliver new services and ensure system reliability. Contribute to infrastructure strategy and project delivery, helping shape the company's ongoing digital transformation. About You: Strong experience supporting and managing IT infrastructure, including servers, storage, and cloud environments. Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. Confident with cloud migrations, automation, and virtualisation technologies. Excellent problem solving ability and a proactive, improvement focused mindset. Strong communicator with the ability to explain technical concepts clearly and work collaboratively across teams. Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to 55k with a comprehensive benefits package. They operate a hybrid working pattern, 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is an opportunity for an experienced Infrastructure Engineer who enjoys variety, ownership, and hands on technical work. You'll join a company that values innovation, invests in technology, and gives you the freedom to make a real impact on how systems evolve and perform. If this sounds interesting please apply of reach out to Murray Simpson.
24/10/2025
Full time
IT Infrastructure Engineer required to join a growing UK organisation, in Glasgow taking a key role in supporting and enhancing a modern hybrid infrastructure that keeps the business connected and secure. This is an opportunity to work with modern technologies, influence future IT improvements, and see the tangible impact of your work every day. The Company This well established UK business, headquartered in Glasgow, places a strong focus on developing its people. Clear development pathways, ongoing training, and a culture that values communication, accountability, and learning, empower employees to make a real impact. Technology is at the heart of how the company operates. They combine modern cloud platforms, secure networks and sophisticated in house solutions to streamline workflows and deliver innovative ways of working. You'll be joining a team that encourages ownership, continuous improvement, and new ideas where your technical expertise will help shape the company's future technology landscape. The Role As an Infrastructure Engineer, you'll be responsible for maintaining and developing the organisation's infrastructure across on premise and cloud environments. You'll provide advanced technical support, lead on system improvements, and ensure that the company's IT foundation remains robust, secure, and ready for the future. Every day will bring variety and challenge from optimising Azure environments and automating key processes to solving complex network issues that keep the business running smoothly. You'll work closely with colleagues and partners to deliver infrastructure that's fast, reliable, and built to scale. Key Responsibilities: Provide 3rd line technical support across servers, networks, VoIP and cloud platforms, resolving complex issues and driving continuous improvement. Design, deploy, and maintain secure and scalable infrastructure solutions that directly enhance business performance. Take a lead role in managing and improving the network ensuring connectivity, performance, and resilience across multiple sites. Administer and optimise Microsoft technologies including Azure, O365, Intune, Entra, and Active Directory. Manage virtualisation platforms such as VMware, Hyper V, ensuring stability and efficiency. Develop and implement automation solutions using PowerShell and other modern management tools. Collaborate with internal stakeholders and external vendors to deliver new services and ensure system reliability. Contribute to infrastructure strategy and project delivery, helping shape the company's ongoing digital transformation. About You: Strong experience supporting and managing IT infrastructure, including servers, storage, and cloud environments. Knowledge of networking, routing, switching, and VPNs to firewalls and connectivity solutions. Experience managing networked communication or telephony systems, including VoIP, unified communications, and related infrastructure. Skilled in Microsoft 365, Azure, Intune, Entra, and Active Directory administration. Confident with cloud migrations, automation, and virtualisation technologies. Excellent problem solving ability and a proactive, improvement focused mindset. Strong communicator with the ability to explain technical concepts clearly and work collaboratively across teams. Solid understanding of security frameworks and compliance standards, helping ensure systems are secure and resilient. Microsoft or Azure certifications, or an IT related degree, would be advantageous. What's on Offer: The salary for this role is up to 55k with a comprehensive benefits package. They operate a hybrid working pattern, 3 days onsite at their Glasgow city centre office, conveniently located near public transport links, with parking available for those who drive. This is an opportunity for an experienced Infrastructure Engineer who enjoys variety, ownership, and hands on technical work. You'll join a company that values innovation, invests in technology, and gives you the freedom to make a real impact on how systems evolve and perform. If this sounds interesting please apply of reach out to Murray Simpson.
CBSbutler Holdings Limited trading as CBSbutler
Basingstoke, Hampshire
Cloud Network Engineer - Basingstoke - Defence - Up To 57,500 + 10% allowance Location: Basingstoke. Full time on site Salary: 50,000 - 57,500 + 10% Clearance Bonus + 3% Bonus Clearance: Candidates will hold current DV Clearance or be eligible for DV Clearance. The Company: Global IT Consultancy delivering digital transformation to the MoD Overview: We are looking for a 3rd Line Cloud Network Engineer to join a small team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: Cloud Administration (e.g. Broadcom: NSX-T) Your transferable skills and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP Cloud Network Engineer - Basingstoke - Defence - To 57,500 + 10% allowance + 3% Bonus
23/10/2025
Full time
Cloud Network Engineer - Basingstoke - Defence - Up To 57,500 + 10% allowance Location: Basingstoke. Full time on site Salary: 50,000 - 57,500 + 10% Clearance Bonus + 3% Bonus Clearance: Candidates will hold current DV Clearance or be eligible for DV Clearance. The Company: Global IT Consultancy delivering digital transformation to the MoD Overview: We are looking for a 3rd Line Cloud Network Engineer to join a small team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks utilising ITSM tooling. PKI certificate management for Networking devices (physical and virtual). To distribute software, firmware & security updates for network devices. To collaborate and support the design and engineering teams. Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). Key skills and experience: Cloud Administration (e.g. Broadcom: NSX-T) Your transferable skills and experience: Firewall Management (e.g. Cisco Firepower Management Centre) Network Devices (e.g. Cisco IOS, NXOS & FXOS Juniper Devices & JUNOS) Network Authentication (e.g. Cisco ISE) Event Management Tooling (e.g. SolarWinds) ITSM Tooling & Processes Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration) Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work - employee discounts Employee assistance programme / virtual GP Cloud Network Engineer - Basingstoke - Defence - To 57,500 + 10% allowance + 3% Bonus
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the role The IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks. Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
23/10/2025
Contractor
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the role The IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks. Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the roleThe IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks.Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirementsKnowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
23/10/2025
Contractor
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the roleThe IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks.Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirementsKnowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
22/10/2025
Full time
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Project Engineer Fantastic opportunity for an experienced IT professional with strong infrastructure and project delivery skills. Full-time, permanent role based in Hampshire, with travel to client sites across the UK. Competitive salary (dependent on experience) + company benefits. Immediate start available - ideal for candidates with short notice periods. To apply, please email Who are the client? Our client is a well-established UK-based technology solutions provider, delivering infrastructure, networking, and security projects across both education and commercial sectors. With a reputation for technical excellence and first-class service, they provide end-to-end IT solutions - from consultancy and design through to installation, configuration, and ongoing support. What will you be doing? As a Project Engineer, you'll play a key role in delivering high-quality IT infrastructure projects. You'll design, install, and configure server, storage, and network environments, provide technical pre-sales input, and act as an escalation point for complex technical issues. This is a hands-on role that combines technical consultancy, project delivery, and 3rd line support. What will you need? Proven experience deploying and supporting servers, storage, and LAN/WLAN networks Strong knowledge of Windows Server, Hyper-V, Active Directory, DNS, DHCP, and Group Policy Experience with backup and recovery systems in virtualised environments (e.g. Veeam) Skilled in firewall and web filter configuration and network authentication (e.g. Radius) Ability to produce detailed technical documentation and design proposals Excellent troubleshooting skills with a methodical, customer-focused approach Full UK driving licence and flexibility to travel nationally What would be desirable? Experience working within a Managed Service Provider (MSP) environment Knowledge of HPE server/storage, Aruba networking, and Smoothwall appliances Understanding of SD-WAN technologies and cloud-integrated solutions Previous experience in technical pre-sales or consultancy To Apply Please apply through this advert or email your CV directly to .By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, Project Engineer, Windows Server, Hyper-V, Active Directory, DHCP, DNS, Group Policy, Networking, Firewalls, WLAN, Veeam, HPE, Aruba, SD-WAN, Technical Consultancy, MSP, IT Projects, 3rd Line Support.
22/10/2025
Full time
Project Engineer Fantastic opportunity for an experienced IT professional with strong infrastructure and project delivery skills. Full-time, permanent role based in Hampshire, with travel to client sites across the UK. Competitive salary (dependent on experience) + company benefits. Immediate start available - ideal for candidates with short notice periods. To apply, please email Who are the client? Our client is a well-established UK-based technology solutions provider, delivering infrastructure, networking, and security projects across both education and commercial sectors. With a reputation for technical excellence and first-class service, they provide end-to-end IT solutions - from consultancy and design through to installation, configuration, and ongoing support. What will you be doing? As a Project Engineer, you'll play a key role in delivering high-quality IT infrastructure projects. You'll design, install, and configure server, storage, and network environments, provide technical pre-sales input, and act as an escalation point for complex technical issues. This is a hands-on role that combines technical consultancy, project delivery, and 3rd line support. What will you need? Proven experience deploying and supporting servers, storage, and LAN/WLAN networks Strong knowledge of Windows Server, Hyper-V, Active Directory, DNS, DHCP, and Group Policy Experience with backup and recovery systems in virtualised environments (e.g. Veeam) Skilled in firewall and web filter configuration and network authentication (e.g. Radius) Ability to produce detailed technical documentation and design proposals Excellent troubleshooting skills with a methodical, customer-focused approach Full UK driving licence and flexibility to travel nationally What would be desirable? Experience working within a Managed Service Provider (MSP) environment Knowledge of HPE server/storage, Aruba networking, and Smoothwall appliances Understanding of SD-WAN technologies and cloud-integrated solutions Previous experience in technical pre-sales or consultancy To Apply Please apply through this advert or email your CV directly to .By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, Project Engineer, Windows Server, Hyper-V, Active Directory, DHCP, DNS, Group Policy, Networking, Firewalls, WLAN, Veeam, HPE, Aruba, SD-WAN, Technical Consultancy, MSP, IT Projects, 3rd Line Support.
The Infrastructure Engineer role is a fantastic opportunity to support and enhance technology systems within the financial services industry. This position in London requires a professional with a strong technical background to ensure the smooth operation of IT infrastructure. Client Details This organisation is a well-established player in the financial services industry. Description Manage and maintain IT infrastructure, including servers, networks, and storage systems. Implement and monitor system upgrades and patches to ensure optimal performance. Provide 2nd and 3rd line support to resolve technical issues efficiently. Collaborate with cross-functional teams to deliver infrastructure projects. Monitor system performance and troubleshoot issues proactively. Ensure compliance with security protocols and industry standards. Document processes, configurations, and changes to infrastructure systems. Contribute to the development of disaster recovery and business continuity plans Liaise and work with third parties and vendors to ensure service levels are met Act as technical escalation point where necessary as part of a technical support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP. Comfortable with advanced PowerShell scripting Desirable: Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsights Job Offer A competitive salary ranging from £60,000 to £80,000 per annum plus 10% Bonus. Comprehensive benefits package to support your professional and personal needs. Generous holiday allowance to ensure a healthy work-life balance. Opportunities to work with cutting-edge technology in the financial services industry. Supportive company culture that fosters growth and innovation. This is an excellent opportunity for an Infrastructure Engineer looking to make an impact in London. If you are ready to take the next step in your career, we encourage you to apply today!
17/10/2025
Full time
The Infrastructure Engineer role is a fantastic opportunity to support and enhance technology systems within the financial services industry. This position in London requires a professional with a strong technical background to ensure the smooth operation of IT infrastructure. Client Details This organisation is a well-established player in the financial services industry. Description Manage and maintain IT infrastructure, including servers, networks, and storage systems. Implement and monitor system upgrades and patches to ensure optimal performance. Provide 2nd and 3rd line support to resolve technical issues efficiently. Collaborate with cross-functional teams to deliver infrastructure projects. Monitor system performance and troubleshoot issues proactively. Ensure compliance with security protocols and industry standards. Document processes, configurations, and changes to infrastructure systems. Contribute to the development of disaster recovery and business continuity plans Liaise and work with third parties and vendors to ensure service levels are met Act as technical escalation point where necessary as part of a technical support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP. Comfortable with advanced PowerShell scripting Desirable: Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsights Job Offer A competitive salary ranging from £60,000 to £80,000 per annum plus 10% Bonus. Comprehensive benefits package to support your professional and personal needs. Generous holiday allowance to ensure a healthy work-life balance. Opportunities to work with cutting-edge technology in the financial services industry. Supportive company culture that fosters growth and innovation. This is an excellent opportunity for an Infrastructure Engineer looking to make an impact in London. If you are ready to take the next step in your career, we encourage you to apply today!
Network Engineer (Cisco Specialist) Permanent Goole (Hybrid Onsite Role) Salary - £40,000 - £50,000pa An exciting opportunity has arisen for an experienced Network Engineer with strong Cisco expertise to join a dynamic and forward-thinking technical team.This is a permanent position based in Goole , working onsite four days per week , offering great opportunities for professional growth and development. About the Role As a Network Engineer, you'll play a key role in the design, support, and optimisation of network and security infrastructure.You'll be part of a collaborative IT team that values innovation, reliability, and performance. Your responsibilities will include: Providing detailed 2nd and 3rd line support across a wide range of network technologies Managing, designing, and reporting on Network, Network Security, and related systems (LAN, WAN, Firewalls, Load Balancers) Monitoring systems performance, ensuring SLAs are met, and maintaining operational documentation and procedures Managing fault resolution, installations, and upgrades Developing and maintaining automation and scripting solutions Supporting IT projects through implementation and transition to BAU operations Proactively monitoring and reporting on network and hardware capacity and performance Delivering timely, cost-effective, and high-quality infrastructure solutions Key Skills and Experience We're looking for someone who brings a mix of technical capability, initiative, and communication skills: Proven experience as a Network Engineer with Cisco technologies Strong understanding of networking, internet, and cloud services Advanced experience with Firewalls and Load Balancers Deep knowledge of LAN/WAN, voice, and wireless protocols Proficiency in scripting, automation, orchestration, and software-defined networking tools Experience delivering full lifecycle network projects from design to maintenance Excellent communication and stakeholder management skills Confident in presenting technical ideas and managing change effectively Willingness to provide out-of-hours support on a rota when required Desirable: Experience with Checkpoint, Cisco DNA, ACI, or a CCNP certification Upon applying for the role, please feel free to call us if you have not had a response within 48 hours. Contact on .
17/10/2025
Full time
Network Engineer (Cisco Specialist) Permanent Goole (Hybrid Onsite Role) Salary - £40,000 - £50,000pa An exciting opportunity has arisen for an experienced Network Engineer with strong Cisco expertise to join a dynamic and forward-thinking technical team.This is a permanent position based in Goole , working onsite four days per week , offering great opportunities for professional growth and development. About the Role As a Network Engineer, you'll play a key role in the design, support, and optimisation of network and security infrastructure.You'll be part of a collaborative IT team that values innovation, reliability, and performance. Your responsibilities will include: Providing detailed 2nd and 3rd line support across a wide range of network technologies Managing, designing, and reporting on Network, Network Security, and related systems (LAN, WAN, Firewalls, Load Balancers) Monitoring systems performance, ensuring SLAs are met, and maintaining operational documentation and procedures Managing fault resolution, installations, and upgrades Developing and maintaining automation and scripting solutions Supporting IT projects through implementation and transition to BAU operations Proactively monitoring and reporting on network and hardware capacity and performance Delivering timely, cost-effective, and high-quality infrastructure solutions Key Skills and Experience We're looking for someone who brings a mix of technical capability, initiative, and communication skills: Proven experience as a Network Engineer with Cisco technologies Strong understanding of networking, internet, and cloud services Advanced experience with Firewalls and Load Balancers Deep knowledge of LAN/WAN, voice, and wireless protocols Proficiency in scripting, automation, orchestration, and software-defined networking tools Experience delivering full lifecycle network projects from design to maintenance Excellent communication and stakeholder management skills Confident in presenting technical ideas and managing change effectively Willingness to provide out-of-hours support on a rota when required Desirable: Experience with Checkpoint, Cisco DNA, ACI, or a CCNP certification Upon applying for the role, please feel free to call us if you have not had a response within 48 hours. Contact on .
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