Our dynamic global maritime client is looking for a Pre-Sales Manager to join them on a permanent basis. Reporting to the Head of Pre-Sales, the Pre-Sales Manager will play a pivotal support role in the ongoing success and expansion of our client s maritime safety and sustainability solutions. You will play a lead role in solution design and client engagement, our client s solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers. This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector. THE SUCCESSFUL APPLICANT 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions Deep domain expertise in maritime operations, fleet management, compliance, or port logistics Strong presentation, negotiation, and stakeholder management skills across senior organizational levels Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels) Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM systems Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions Multilingual skills advantageous Bachelor s or Master s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields Track record leading pre-sales efforts for enterprise-scale software solutions is desired JOB DESCRIPTION Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions Maintain competitive feature matrices and assist with win/loss insights for regional teams Provide inputs to Product and Business Development, representing the voice of the customer Resolve complex pre-sales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction REMUNERATION PACKAGE ON OFFER Competitive Salary and Generous Benefits Package.
29/10/2025
Full time
Our dynamic global maritime client is looking for a Pre-Sales Manager to join them on a permanent basis. Reporting to the Head of Pre-Sales, the Pre-Sales Manager will play a pivotal support role in the ongoing success and expansion of our client s maritime safety and sustainability solutions. You will play a lead role in solution design and client engagement, our client s solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers. This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector. THE SUCCESSFUL APPLICANT 10 - 12 years in the maritime industry with particular focus on implementing digital and software solutions Deep domain expertise in maritime operations, fleet management, compliance, or port logistics Strong presentation, negotiation, and stakeholder management skills across senior organizational levels Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels) Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM systems Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions Multilingual skills advantageous Bachelor s or Master s degree in Maritime Studies, Engineering, Computer Science, Business, or related fields Track record leading pre-sales efforts for enterprise-scale software solutions is desired JOB DESCRIPTION Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions Maintain competitive feature matrices and assist with win/loss insights for regional teams Provide inputs to Product and Business Development, representing the voice of the customer Resolve complex pre-sales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction REMUNERATION PACKAGE ON OFFER Competitive Salary and Generous Benefits Package.
Job title: eCommerce Success Manager Location: London (Hybrid) Contract: Six months (possibility of extension) Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best-in-class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys and experiences, consumer first acquisition & retention programs, latest eCommerce features and new innovative solutions. We're looking for a data-driven, technically skilled eCommerce Success Manager who will be focused on helping us maintain quality on our B2C websites. To help continue to drive performance, growth, and optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context and recommended next steps. Communicate proactively on downtime, system changes, or critical incidents. Hold success & satisfaction reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such as Google Analytics & Content Square Excellent communication and coordination skills with cross-functional teams. Analytical mindset with proficiency in reporting and issue-tracking tools (e.g., Jira) Ability to translate technical information into clear business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes Calm under pressure and confident managing multiple priorities. Collaborative with strong stakeholder management skills. Passionate about delivering excellent customer experiences. Proactive, accountable, and always seeking improvement.
27/10/2025
Contractor
Job title: eCommerce Success Manager Location: London (Hybrid) Contract: Six months (possibility of extension) Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best-in-class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys and experiences, consumer first acquisition & retention programs, latest eCommerce features and new innovative solutions. We're looking for a data-driven, technically skilled eCommerce Success Manager who will be focused on helping us maintain quality on our B2C websites. To help continue to drive performance, growth, and optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context and recommended next steps. Communicate proactively on downtime, system changes, or critical incidents. Hold success & satisfaction reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such as Google Analytics & Content Square Excellent communication and coordination skills with cross-functional teams. Analytical mindset with proficiency in reporting and issue-tracking tools (e.g., Jira) Ability to translate technical information into clear business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes Calm under pressure and confident managing multiple priorities. Collaborative with strong stakeholder management skills. Passionate about delivering excellent customer experiences. Proactive, accountable, and always seeking improvement.
Job Description: Introduction Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. Purpose of the Role This strategic leadership role is central to the evolution of dentsu's media product ecosystem. The Chief Product Solutions Architect will define and drive the architecture of AI-enabled platforms and tools, ensuring they are scalable, innovative, and aligned with dentsu's global vision. This role bridges business ambition with technical execution, influencing both regional and global outcomes. Key Responsibilities: Architectural Leadership You will lead the design and definition of dentsu's media products, ensuring they are future-ready and built for scale. Define the architecture for media platforms including CMS, ad-tech, analytics, and audience engagement tools. Lead the dentsu connect narrative for media, in partnership with the D&T department. Champion AI-first product innovation and prototyping for global pitches and client engagements. Ensure architectural integrity across scalability, security, and maintainability. Strategic Alignment You will translate business goals into actionable product architecture and contribute to long-term strategic planning. Align product architecture with dentsu's media roadmap and global objectives. Identify opportunities for innovation and differentiation in the media technology space. Evaluate emerging technologies and frameworks to enhance product capabilities. Cross-Functional Collaboration You will work across disciplines to ensure seamless integration of product architecture into business and delivery processes. Partner with Product Managers, Engineering, UX/UI, Data Science, and Client Teams. Represent dentsu in client-facing engagements, articulating product vision and technical strategy. Facilitate workshops and technical discussions to drive consensus and clarity. Governance and Standards You will establish and uphold architectural standards that ensure quality and consistency across all media products. Define governance principles and best practices for product architecture. Promote high standards in code quality, testability, and deployment efficiency. Stay ahead of industry trends and media technology evolution. Qualifications and Experience: Leadership and Industry Expertise You bring deep experience in product architecture and a strong understanding of the media and advertising landscape. Proven leadership in product architecture or engineering within media, advertising, or digital content sectors. Experience influencing product strategy and innovation at a global level. Strong executive presence and ability to engage with senior stakeholders. Technical and Strategic Acumen You combine technical depth with strategic thinking to drive impactful product decisions. Track record of delivering complex, scalable product ecosystems. Familiarity with AI/ML integration and cloud-native architecture. Understanding of media agency operations and advertising workflows. Education and Preferred Credentials Your academic and professional background supports your ability to lead at the highest level. Bachelor's or Master's degree in Computer Science, Engineering, or related field. Preferred: Certifications in cloud architecture (e.g., AWS Solutions Architect). Experience with media-specific technologies such as Ad Servers, DSPs, CDPs, and content syndication platforms. Location: London Brand: Global Media Time Type: Full time Contract Type: Permanent
26/10/2025
Full time
Job Description: Introduction Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. Purpose of the Role This strategic leadership role is central to the evolution of dentsu's media product ecosystem. The Chief Product Solutions Architect will define and drive the architecture of AI-enabled platforms and tools, ensuring they are scalable, innovative, and aligned with dentsu's global vision. This role bridges business ambition with technical execution, influencing both regional and global outcomes. Key Responsibilities: Architectural Leadership You will lead the design and definition of dentsu's media products, ensuring they are future-ready and built for scale. Define the architecture for media platforms including CMS, ad-tech, analytics, and audience engagement tools. Lead the dentsu connect narrative for media, in partnership with the D&T department. Champion AI-first product innovation and prototyping for global pitches and client engagements. Ensure architectural integrity across scalability, security, and maintainability. Strategic Alignment You will translate business goals into actionable product architecture and contribute to long-term strategic planning. Align product architecture with dentsu's media roadmap and global objectives. Identify opportunities for innovation and differentiation in the media technology space. Evaluate emerging technologies and frameworks to enhance product capabilities. Cross-Functional Collaboration You will work across disciplines to ensure seamless integration of product architecture into business and delivery processes. Partner with Product Managers, Engineering, UX/UI, Data Science, and Client Teams. Represent dentsu in client-facing engagements, articulating product vision and technical strategy. Facilitate workshops and technical discussions to drive consensus and clarity. Governance and Standards You will establish and uphold architectural standards that ensure quality and consistency across all media products. Define governance principles and best practices for product architecture. Promote high standards in code quality, testability, and deployment efficiency. Stay ahead of industry trends and media technology evolution. Qualifications and Experience: Leadership and Industry Expertise You bring deep experience in product architecture and a strong understanding of the media and advertising landscape. Proven leadership in product architecture or engineering within media, advertising, or digital content sectors. Experience influencing product strategy and innovation at a global level. Strong executive presence and ability to engage with senior stakeholders. Technical and Strategic Acumen You combine technical depth with strategic thinking to drive impactful product decisions. Track record of delivering complex, scalable product ecosystems. Familiarity with AI/ML integration and cloud-native architecture. Understanding of media agency operations and advertising workflows. Education and Preferred Credentials Your academic and professional background supports your ability to lead at the highest level. Bachelor's or Master's degree in Computer Science, Engineering, or related field. Preferred: Certifications in cloud architecture (e.g., AWS Solutions Architect). Experience with media-specific technologies such as Ad Servers, DSPs, CDPs, and content syndication platforms. Location: London Brand: Global Media Time Type: Full time Contract Type: Permanent
Role title: Senior Interaction Designer Location: Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction design deliverables, ensuring timely and high-quality outputs. Collaborate with project leads, delivery managers, and stakeholders to align interaction designs with broader project objectives. Act as a subject matter expert for interaction design, advising on best practices and trends. Troubleshoot challenges in design delivery and ensure solutions address user and business needs. Team Collaboration and Development Mentor and support junior interaction designers, fostering their growth and development. Share knowledge and insights through workshops, presentations, and community sessions. Contribute to the evolution of the UCD practice by developing templates, case studies, and methodologies. Stakeholder Engagement Build strong relationships with clients, acting as a trusted advisor for interaction design. Effectively communicate design strategies and solutions to diverse stakeholders. Upskill and educate clients and team members on user-centred design methods and the value of interaction design. Requirements: Experience: Demonstratable experience in interaction design or related disciplines such as UX design or UI design. Proven ability to lead interaction design within agile, multidisciplinary teams. Demonstrated experience delivering user-centred designs for complex digital services. Hands-on expertise with tools like Figma, Sketch, or equivalent. Knowledge of accessibility standards and their application in design. Experience with HTML prototyping toolkits (e.g., GOV. UK and NHS. UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usability testing methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders Ability to manage time effectively, meet deadlines, and balance priorities. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Flexible working structure (remote or hybrid options). Cycle to Work scheme. Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors. About Mastek: Mastek is an international digital consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing focus on user-centred design services. Our work spans across sectors, offering exciting opportunities for content designers to develop their skills and make a real difference. Join us to work on innovative projects, collaborate with talented teams, and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Ready to Apply? If you are passionate about content design and meet the above criteria, we would love to hear from you. We welcome diverse skills and experiences, so please reach out even if you don t meet all the exact criteria. Apply today to join our exciting journey!
23/10/2025
Full time
Role title: Senior Interaction Designer Location: Flexible (Remote), with options to work from offices in Reading and Leeds . You will be required to work regularly from client offices, when needed. Summary: Mastek is seeking an experienced Senior Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities: Interaction Design Lead the design of effective and intuitive interaction patterns for digital products and services. Translate user research findings into actionable interaction designs. Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly. Ensure designs align with accessibility standards (e.g., WCAG) and GDS/NHS service principles. Conduct usability testing and iterate on designs based on user feedback and data insights. Champion design best practices and advocate for user-centred approaches within teams. Project Leadership Manage interaction design deliverables, ensuring timely and high-quality outputs. Collaborate with project leads, delivery managers, and stakeholders to align interaction designs with broader project objectives. Act as a subject matter expert for interaction design, advising on best practices and trends. Troubleshoot challenges in design delivery and ensure solutions address user and business needs. Team Collaboration and Development Mentor and support junior interaction designers, fostering their growth and development. Share knowledge and insights through workshops, presentations, and community sessions. Contribute to the evolution of the UCD practice by developing templates, case studies, and methodologies. Stakeholder Engagement Build strong relationships with clients, acting as a trusted advisor for interaction design. Effectively communicate design strategies and solutions to diverse stakeholders. Upskill and educate clients and team members on user-centred design methods and the value of interaction design. Requirements: Experience: Demonstratable experience in interaction design or related disciplines such as UX design or UI design. Proven ability to lead interaction design within agile, multidisciplinary teams. Demonstrated experience delivering user-centred designs for complex digital services. Hands-on expertise with tools like Figma, Sketch, or equivalent. Knowledge of accessibility standards and their application in design. Experience with HTML prototyping toolkits (e.g., GOV. UK and NHS. UK) is preferred, experience of Heroku is essential. Skills: Exceptional interaction design skills with an ability to create user-centred solutions. Proven experience of usability testing methods and how to incorporate findings into designs. Excellent collaboration and communication skills to influence and engage stakeholders Ability to manage time effectively, meet deadlines, and balance priorities. Benefits: Competitive salary with an annual performance-related bonus. Training budget for professional development and growth. Choice of MacBook or Windows laptop with necessary software. Flexible working structure (remote or hybrid options). Cycle to Work scheme. Pension contributions and life insurance. Private healthcare. Opportunities to work on diverse projects across public and private sectors. About Mastek: Mastek is an international digital consultancy with offices in the UK, Europe, US, and India. We build impactful solutions for government and private clients, with a growing focus on user-centred design services. Our work spans across sectors, offering exciting opportunities for content designers to develop their skills and make a real difference. Join us to work on innovative projects, collaborate with talented teams, and contribute to the creation of user-centred content that drives positive outcomes for both users and clients. Ready to Apply? If you are passionate about content design and meet the above criteria, we would love to hear from you. We welcome diverse skills and experiences, so please reach out even if you don t meet all the exact criteria. Apply today to join our exciting journey!
Harnham - Data & Analytics Recruitment
Watford, Hertfordshire
DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights across multiple European markets, with a strong focus on the UK, Germany, and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll also have the opportunity to influence future app launches and regional strategies, ensuring the right data is captured and optimised for decision-making. Key Responsibilities Own and manage GA4 data and reporting across web and app platforms. Partner with customer analytics, trade, and content teams to deliver insights. Oversee the relationship with a third-party analytics provider. Analyse app and web performance, identifying regional trends and customer behaviour. Evaluate the impact of campaigns, promotions, and seasonal activity (e.g., click-and-collect offers). Investigate the business impact of website issues or incorrect tag management. Provide clear, actionable recommendations to drive customer engagement and business growth. Role Requirements Must-haves: Strong expertise in GA4 and BigQuery. Proven experience delivering digital analytics in a large-scale retail or ecommerce environment. Ability to translate data into actionable insights for senior stakeholders. Credible, engaging communicator with a proactive, problem-solving approach. Experience with BI tools (e.g., Looker). Background in experimentation or A/B testing. Self-starter mindset, with the ability to anticipate challenges and identify solutions early.
17/10/2025
Full time
DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights across multiple European markets, with a strong focus on the UK, Germany, and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll also have the opportunity to influence future app launches and regional strategies, ensuring the right data is captured and optimised for decision-making. Key Responsibilities Own and manage GA4 data and reporting across web and app platforms. Partner with customer analytics, trade, and content teams to deliver insights. Oversee the relationship with a third-party analytics provider. Analyse app and web performance, identifying regional trends and customer behaviour. Evaluate the impact of campaigns, promotions, and seasonal activity (e.g., click-and-collect offers). Investigate the business impact of website issues or incorrect tag management. Provide clear, actionable recommendations to drive customer engagement and business growth. Role Requirements Must-haves: Strong expertise in GA4 and BigQuery. Proven experience delivering digital analytics in a large-scale retail or ecommerce environment. Ability to translate data into actionable insights for senior stakeholders. Credible, engaging communicator with a proactive, problem-solving approach. Experience with BI tools (e.g., Looker). Background in experimentation or A/B testing. Self-starter mindset, with the ability to anticipate challenges and identify solutions early.
We have a large SOC team that can boast some very high profile clients within the Defence sector. Due to expansion, we have this new role for a Senior SOC SIEM Content Engineer with broad experience of Cyber. If you possess robust technical abilities and are eager to apply your expertise to the fullest extent, this opportunity is ideal for you. You will be responsible for creating, implementing, and maintaining security content such as rules, dashboards, and reports for our Security Information and Event Management (SIEM) systems. This role requires a strong understanding of security procedures and experience working with SIEM platforms and within an MSSP environments where you may be working across multiple operational customers and projects. Hybrid Variable: Working in Hemel Hempstead OR Farnborough 1 to 2 days per week. You do need to be DV Cleared OR eligible for DV Clearance. What you'll be doing: Develop, deploy, and uphold security content (including rules, dashboards, and reports) for our SIEM system. Continuously monitor and analyse SIEM data to identify and respond to potential security threats. Collaborate with SOC Analysts, Architects, Project Managers & Engineers to improve the precision and efficiency of the SIEM materials. Stay up-to-date on the latest security threats, vulnerabilities, and attack techniques and incorporate that knowledge into the SIEM content. Work with the security team to establish and maintain security standards and procedures. What you'll bring: Proficient in using SIEM technologies such as Splunk, Sentinel, and QRadar. Thorough grasp of security standard methodologies and protocols, for instance ISO 27001/27002, PCI DSS. Familiarity with security frameworks such as NIST, ISO, and CIS. Experience with programming languages such as Python, PowerShell, and regex. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Location: 1 or 2 days per week in Hemel Hempstead OR Farnborough Employment Type: Permanent Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Lee Salary: To £75K+ Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
17/10/2025
Full time
We have a large SOC team that can boast some very high profile clients within the Defence sector. Due to expansion, we have this new role for a Senior SOC SIEM Content Engineer with broad experience of Cyber. If you possess robust technical abilities and are eager to apply your expertise to the fullest extent, this opportunity is ideal for you. You will be responsible for creating, implementing, and maintaining security content such as rules, dashboards, and reports for our Security Information and Event Management (SIEM) systems. This role requires a strong understanding of security procedures and experience working with SIEM platforms and within an MSSP environments where you may be working across multiple operational customers and projects. Hybrid Variable: Working in Hemel Hempstead OR Farnborough 1 to 2 days per week. You do need to be DV Cleared OR eligible for DV Clearance. What you'll be doing: Develop, deploy, and uphold security content (including rules, dashboards, and reports) for our SIEM system. Continuously monitor and analyse SIEM data to identify and respond to potential security threats. Collaborate with SOC Analysts, Architects, Project Managers & Engineers to improve the precision and efficiency of the SIEM materials. Stay up-to-date on the latest security threats, vulnerabilities, and attack techniques and incorporate that knowledge into the SIEM content. Work with the security team to establish and maintain security standards and procedures. What you'll bring: Proficient in using SIEM technologies such as Splunk, Sentinel, and QRadar. Thorough grasp of security standard methodologies and protocols, for instance ISO 27001/27002, PCI DSS. Familiarity with security frameworks such as NIST, ISO, and CIS. Experience with programming languages such as Python, PowerShell, and regex. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Location: 1 or 2 days per week in Hemel Hempstead OR Farnborough Employment Type: Permanent Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Lee Salary: To £75K+ Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets.
Lead AI Technologist £800 P/D Inside IR35 Hybrid, 2-3 days on site per week in London, Manchester or Bristol 6 months, scope to extend Active SC would be advantageous As Lead Technologist, you'll play a pivotal role in building a high-performing team and collaborating with principal technologists, engagement leads, and delivery managers. You'll help define long-term strategy, influence senior decision-makers, and foster a thriving community of technologists across the UK Public Sector. Key Responsibilities Lead research and contribute to shaping a 10-year strategy for your specialist field, securing cross-government endorsement. Translate complex technical concepts into clear, accessible language to influence digital strategy and policy. Draft strategic papers, guidance documents, and deliver presentations to senior stakeholders and ministers. Identify, develop, and promote principles, standards, and best practices across the public sector. Collaborate with vendors and commercial teams to maximise value for the UK Public Sector. Build and maintain a strong network of peers across government. Promote your work through public service facing content, speaking engagements, and community events. Support the upskilling of colleagues in your specialist area. What We're Looking For Proven experience in a senior technology role, ideally within AI or emerging technologies. Strong strategic thinking and communication skills. Ability to influence and engage with senior stakeholders. Experience working across government or large-scale organisations. Passion for public service and driving meaningful change. Who are you You should be excited about thinking long-term and helping deliver technology-related change You must have a technical background and be able to use this experience to build credibility with others, evaluate proposals and decide an execution approach. You have strong written and verbal communication skills and can translate complex concepts into straightforward language with ease. You should have some experience working with technology suppliers You should be comfortable presenting to senior stakeholders, both technical (e.g. Principal DDaT professionals) and non-technical Learning should be embedded in the way you approach your working week, and you should be keen to share your learning with those around you If you are interested, apply here!
17/10/2025
Contractor
Lead AI Technologist £800 P/D Inside IR35 Hybrid, 2-3 days on site per week in London, Manchester or Bristol 6 months, scope to extend Active SC would be advantageous As Lead Technologist, you'll play a pivotal role in building a high-performing team and collaborating with principal technologists, engagement leads, and delivery managers. You'll help define long-term strategy, influence senior decision-makers, and foster a thriving community of technologists across the UK Public Sector. Key Responsibilities Lead research and contribute to shaping a 10-year strategy for your specialist field, securing cross-government endorsement. Translate complex technical concepts into clear, accessible language to influence digital strategy and policy. Draft strategic papers, guidance documents, and deliver presentations to senior stakeholders and ministers. Identify, develop, and promote principles, standards, and best practices across the public sector. Collaborate with vendors and commercial teams to maximise value for the UK Public Sector. Build and maintain a strong network of peers across government. Promote your work through public service facing content, speaking engagements, and community events. Support the upskilling of colleagues in your specialist area. What We're Looking For Proven experience in a senior technology role, ideally within AI or emerging technologies. Strong strategic thinking and communication skills. Ability to influence and engage with senior stakeholders. Experience working across government or large-scale organisations. Passion for public service and driving meaningful change. Who are you You should be excited about thinking long-term and helping deliver technology-related change You must have a technical background and be able to use this experience to build credibility with others, evaluate proposals and decide an execution approach. You have strong written and verbal communication skills and can translate complex concepts into straightforward language with ease. You should have some experience working with technology suppliers You should be comfortable presenting to senior stakeholders, both technical (e.g. Principal DDaT professionals) and non-technical Learning should be embedded in the way you approach your working week, and you should be keen to share your learning with those around you If you are interested, apply here!
Chandlers Ford £70,000 £80,000 + Bonus + Benefits We are working with a respected engineering group seeking an IT Project Manager to lead data and finance system projects as part of a major digital transformation programme across the UK and Europe. This role blends technical delivery with strategic business impact managing end-to-end implementation of data, SaaS, and finance platforms while ensuring projects meet commercial objectives, timelines, and budgets. With equal focus on data transformation and IT delivery, this is a pivotal position for a technically astute Project Manager who can balance process, people, and technology to deliver measurable results. Key Duties & Responsibilities Lead the delivery of IT and data projects across multiple business areas, ensuring on-time and within-budget completion Manage the implementation of finance systems, SaaS platforms, data warehouses, and SharePoint integrations Oversee full project lifecycle activity from planning, scoping, and design through to testing, deployment, and post-launch review Collaborate with business and technical teams to translate requirements into clear, achievable solutions Report on project progress, risks, dependencies, and key metrics to senior stakeholders Promote strong governance, documentation, and communication across all project phases Ensure alignment with business objectives and effective stakeholder engagement throughout each delivery Work collaboratively with internal IT, finance, and operations functions to improve systems integration and data flow Skills & Experience Required Proven track record delivering data and IT projects within a commercial or industrial setting Experience implementing finance systems, data warehouses, SaaS platforms, and Microsoft-based solutions Strong understanding of SharePoint, Azure, and IT infrastructure Methodical, process-driven mindset with a proactive, problem-solving approach Excellent stakeholder management and communication skills, with the ability to translate complex technical content into business-friendly language Confident and collaborative, able to influence decisions and maintain project momentum Relevant project management certification such as PRINCE2, PMP, or Agile advantageous Full UK driving licence with flexibility to travel nationally and occasionally within Europe (pool car available) Summary Position : IT Project Manager Location : Chandlers Ford Duration : Permanent Salary : £70,000 £80,000 + Bonus + Benefits Start : Notice dependent If you are a technically strong IT Project Manager with experience in data transformation, SaaS, and finance system delivery and enjoy leading complex projects that make a tangible business impact we d like to hear from you. Apply now or contact the Kiota team for more details.
11/10/2025
Full time
Chandlers Ford £70,000 £80,000 + Bonus + Benefits We are working with a respected engineering group seeking an IT Project Manager to lead data and finance system projects as part of a major digital transformation programme across the UK and Europe. This role blends technical delivery with strategic business impact managing end-to-end implementation of data, SaaS, and finance platforms while ensuring projects meet commercial objectives, timelines, and budgets. With equal focus on data transformation and IT delivery, this is a pivotal position for a technically astute Project Manager who can balance process, people, and technology to deliver measurable results. Key Duties & Responsibilities Lead the delivery of IT and data projects across multiple business areas, ensuring on-time and within-budget completion Manage the implementation of finance systems, SaaS platforms, data warehouses, and SharePoint integrations Oversee full project lifecycle activity from planning, scoping, and design through to testing, deployment, and post-launch review Collaborate with business and technical teams to translate requirements into clear, achievable solutions Report on project progress, risks, dependencies, and key metrics to senior stakeholders Promote strong governance, documentation, and communication across all project phases Ensure alignment with business objectives and effective stakeholder engagement throughout each delivery Work collaboratively with internal IT, finance, and operations functions to improve systems integration and data flow Skills & Experience Required Proven track record delivering data and IT projects within a commercial or industrial setting Experience implementing finance systems, data warehouses, SaaS platforms, and Microsoft-based solutions Strong understanding of SharePoint, Azure, and IT infrastructure Methodical, process-driven mindset with a proactive, problem-solving approach Excellent stakeholder management and communication skills, with the ability to translate complex technical content into business-friendly language Confident and collaborative, able to influence decisions and maintain project momentum Relevant project management certification such as PRINCE2, PMP, or Agile advantageous Full UK driving licence with flexibility to travel nationally and occasionally within Europe (pool car available) Summary Position : IT Project Manager Location : Chandlers Ford Duration : Permanent Salary : £70,000 £80,000 + Bonus + Benefits Start : Notice dependent If you are a technically strong IT Project Manager with experience in data transformation, SaaS, and finance system delivery and enjoy leading complex projects that make a tangible business impact we d like to hear from you. Apply now or contact the Kiota team for more details.
Lead AI Technologist 800 P/D Inside IR35 Hybrid, 2-3 days on site per week in London, Manchester or Bristol 6 months, scope to extend Active SC would be advantageous As Lead Technologist, you'll play a pivotal role in building a high-performing team and collaborating with principal technologists, engagement leads, and delivery managers. You'll help define long-term strategy, influence senior decision-makers, and foster a thriving community of technologists across the UK Public Sector. Key Responsibilities Lead research and contribute to shaping a 10-year strategy for your specialist field, securing cross-government endorsement. Translate complex technical concepts into clear, accessible language to influence digital strategy and policy. Draft strategic papers, guidance documents, and deliver presentations to senior stakeholders and ministers. Identify, develop, and promote principles, standards, and best practices across the public sector. Collaborate with vendors and commercial teams to maximise value for the UK Public Sector. Build and maintain a strong network of peers across government. Promote your work through public service facing content, speaking engagements, and community events. Support the upskilling of colleagues in your specialist area. What We're Looking For Proven experience in a senior technology role, ideally within AI or emerging technologies. Strong strategic thinking and communication skills. Ability to influence and engage with senior stakeholders. Experience working across government or large-scale organisations. Passion for public service and driving meaningful change. Who are you You should be excited about thinking long-term and helping deliver technology-related change You must have a technical background and be able to use this experience to build credibility with others, evaluate proposals and decide an execution approach. You have strong written and verbal communication skills and can translate complex concepts into straightforward language with ease. You should have some experience working with technology suppliers You should be comfortable presenting to senior stakeholders, both technical (e.g. Principal DDaT professionals) and non-technical Learning should be embedded in the way you approach your working week, and you should be keen to share your learning with those around you If you are interested, apply here!
09/10/2025
Contractor
Lead AI Technologist 800 P/D Inside IR35 Hybrid, 2-3 days on site per week in London, Manchester or Bristol 6 months, scope to extend Active SC would be advantageous As Lead Technologist, you'll play a pivotal role in building a high-performing team and collaborating with principal technologists, engagement leads, and delivery managers. You'll help define long-term strategy, influence senior decision-makers, and foster a thriving community of technologists across the UK Public Sector. Key Responsibilities Lead research and contribute to shaping a 10-year strategy for your specialist field, securing cross-government endorsement. Translate complex technical concepts into clear, accessible language to influence digital strategy and policy. Draft strategic papers, guidance documents, and deliver presentations to senior stakeholders and ministers. Identify, develop, and promote principles, standards, and best practices across the public sector. Collaborate with vendors and commercial teams to maximise value for the UK Public Sector. Build and maintain a strong network of peers across government. Promote your work through public service facing content, speaking engagements, and community events. Support the upskilling of colleagues in your specialist area. What We're Looking For Proven experience in a senior technology role, ideally within AI or emerging technologies. Strong strategic thinking and communication skills. Ability to influence and engage with senior stakeholders. Experience working across government or large-scale organisations. Passion for public service and driving meaningful change. Who are you You should be excited about thinking long-term and helping deliver technology-related change You must have a technical background and be able to use this experience to build credibility with others, evaluate proposals and decide an execution approach. You have strong written and verbal communication skills and can translate complex concepts into straightforward language with ease. You should have some experience working with technology suppliers You should be comfortable presenting to senior stakeholders, both technical (e.g. Principal DDaT professionals) and non-technical Learning should be embedded in the way you approach your working week, and you should be keen to share your learning with those around you If you are interested, apply here!
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
07/10/2025
Full time
As a User Researcher you will: Work with Service/Product Managers to devise appropriate research strategies to generate focused insights to inform service development Plan, design and conduct in-house research to test new service ideas (including user requirement gathering, early - stage concept and prototype testing, guerrilla research and usability testing sessions) Design, script and analyse quantitative surveys Manage qualitative/quantitative research projects such as proposition development, visual identity and customer experience mapping Present findings, recommendations and customer insights to senior decision makers Manage day-to-day operations with usability and market research partners, with accountability for schedules, value for money and deliverables Deliver a consistent user experience across a broad range of digital products and services Contribute to the continuous development and enhancement of products and services Mentor and/or line manage Junior User Researchers where necessary Participate in the wider user research community (outside of Mercator), building relationships with other User Researchers and identifying best practices that we can adopt Knowledge/experience You will need: Proven experience of a range of usability testing methodologies to reveal actionable customer insights and gather user needs for web - based services Proven experience of creating research strategies/approaches Proven experience of managing, executing and analysing usability test sessions, and facilitating workshops Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence Proven ability to explain user needs to decision makers and act as a persuasive advocate for those needs Extensive knowledge of human factors, ethnography, and the user-centred design process for products and services in an iterative development environment Demonstrable knowledge, experience in, and passion for user centred design practices Proven experience of audience modelling and developing design personas Experience across web content, tools and transactional services, especially those with complex user journeys (involving development of a logical sequence of steps to complete transactions) Ability to work with data, from gathering and analysis through to design and presentation Ability to mentor other User Researcher(s) Excellent interpersonal skills and the ability to quickly develop strong working relationships in high pressure environments Experience of working in an agile development environment with Designers, Business Analysts and Developers to create new digital products and services Experience of identifying the needs of users with accessibility requirements Applicants must have the right to work in the UK and the ability to pass BPSS vetting
Join Barclays as a Product Manager and play a pivotal role in driving CIP's Product Operating Model for Private Cloud while delivering the ServerOS roadmap across Windows and Linux. Acting as the "CEO of the product," you will define and own roadmaps, translate customer needs into engineering priorities, ensure business value and commercial transparency, and shape the long-term strategy. To be successful in this role, you will need the following: Ability to align product decisions with long-term business and technology strategies and ensure commercial viability and technical feasibility across product lines. Proven ability to influence engineers, designers, and senior stakeholders with competing priorities, building trust and alignment across teams to enable cohesive delivery. Ability to leverage analytics to make data-informed decisions, with strong understanding of business context, product fit, and emerging digital technologies. Experience using analytics tools to interpret usage, cost drivers, and performance metrics. Some other highly valued skills may include: Certified Product Owner or Product Manager, with formal or informal training. Experience working in finance, banking, or fintech environments. Hands-on product knowledge, including installation, configuration, troubleshooting, and deployment of applications, engineering on Linux and Windows operating systems, or working with database caching products such as Redis or GridGain. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank's technologies to enact the vision defined in the product roadmap. Accountabilities Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development. Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team. Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure. Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance. Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
07/10/2025
Full time
Join Barclays as a Product Manager and play a pivotal role in driving CIP's Product Operating Model for Private Cloud while delivering the ServerOS roadmap across Windows and Linux. Acting as the "CEO of the product," you will define and own roadmaps, translate customer needs into engineering priorities, ensure business value and commercial transparency, and shape the long-term strategy. To be successful in this role, you will need the following: Ability to align product decisions with long-term business and technology strategies and ensure commercial viability and technical feasibility across product lines. Proven ability to influence engineers, designers, and senior stakeholders with competing priorities, building trust and alignment across teams to enable cohesive delivery. Ability to leverage analytics to make data-informed decisions, with strong understanding of business context, product fit, and emerging digital technologies. Experience using analytics tools to interpret usage, cost drivers, and performance metrics. Some other highly valued skills may include: Certified Product Owner or Product Manager, with formal or informal training. Experience working in finance, banking, or fintech environments. Hands-on product knowledge, including installation, configuration, troubleshooting, and deployment of applications, engineering on Linux and Windows operating systems, or working with database caching products such as Redis or GridGain. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The successful candidate will be based in Knutsford (Radbroke Hall). Purpose of the role To collaborate with product owners and other technical teams involved in the product development process and utilise their knowledge of the bank's technologies to enact the vision defined in the product roadmap. Accountabilities Provision of subject matter expertise to support the collaboration between the product owner and the technical side of product development. Support the development and implementation of the product strategy and vision defined in the product roadmap and communicate them with the relevant stakeholders and the development team. Collaboration with internal stakeholders to gather and prioritise product requirements and features based on business value and feasibility that are well defined, measurable and secure. Development and implementation of assessments to ensure continuous testing and improvement of product quality and performance. Monitoring of product performance to identify opportunities for optimisation that meets the banks performance standards. Stay abreast of the latest industry technology trends and technologies, to evaluate and adopt new approaches to improve product development and delivery. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. Lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. Identify new directions for assignments and/or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc.) to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Job Introduction We're committed to delivering inclusive, impactful, and user-centred solutions that drive real outcomes for the people and communities we support. We're now recruiting for an Automation and Digital Products Developer, a key technical role within our growing digital product function. Working alongside the Senior Digital Product Manager and Senior Digital Experience Manager, you'll lead the development, optimisation, and automation of digital solutions across three interconnected areas: websites (key focus), digital products, and automation and process optimisation initiatives. This is an exciting opportunity to use your technical expertise to deliver secure, scalable, and innovative solutions that improve how people engage with our services and how our teams work behind the scenes. If you're passionate about building high-quality websites, creating digital products with impact, and using automation to drive efficiency and innovation, we'd love to hear from you. The role offers flexibility with remote working, alongside occasional travel to London or Manchester for in-person collaboration and key meetings. Main Responsibilities As Automation and Digital Products Developer, you will: Lead the technical delivery of websites, digital products, and automation initiatives, ensuring solutions are secure, scalable, and high-performing. Develop automation solutions (e.g. chatbots, intelligent routing, workflow optimisation) that deliver clear value for both users and the organisation. Collaborate with content, product, and operational teams to design and deliver user-centred solutions. Implement best practices in accessibility, SEO, and performance optimisation across Turning Point's digital estate. Support technical lifecycle management, ensuring solutions remain effective, secure, and aligned with evolving needs. Champion modern development practices and contribute to defining our technical architecture and standards. Explore and introduce new tools, technologies, and approaches that enhance digital delivery and automation. The Ideal Candidate We're looking for a skilled and forward-thinking developer who thrives at the intersection of technology, user needs, and organisational impact. You'll be someone who: Has proven experience delivering technical solutions across websites, digital products, and/or automation initiatives. Is confident with modern web development (HTML, CSS, JavaScript, frameworks) and has a strong understanding of accessibility and performance standards. Can build and integrate automation solutions using low-code/no-code platforms, RPA, chatbots, or intelligent routing tools. Understands content management systems (e.g. Kontent.AI) and SEO best practices. Enjoys working in agile, cross-functional teams, translating product and design requirements into robust technical solutions. Brings knowledge of secure development practices, data privacy, and risk management. Is curious, innovative, and committed to continuous learning. Desirable experience includes mobile app development, cloud platforms (e.g. Azure), CI/CD pipelines, data integration, and API development - though we're most interested in your ability to deliver great solutions and grow with the role. Why Join Us? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Automation and Digital Products Developer - Role Profile.pdf Apply
05/10/2025
Full time
Job Introduction We're committed to delivering inclusive, impactful, and user-centred solutions that drive real outcomes for the people and communities we support. We're now recruiting for an Automation and Digital Products Developer, a key technical role within our growing digital product function. Working alongside the Senior Digital Product Manager and Senior Digital Experience Manager, you'll lead the development, optimisation, and automation of digital solutions across three interconnected areas: websites (key focus), digital products, and automation and process optimisation initiatives. This is an exciting opportunity to use your technical expertise to deliver secure, scalable, and innovative solutions that improve how people engage with our services and how our teams work behind the scenes. If you're passionate about building high-quality websites, creating digital products with impact, and using automation to drive efficiency and innovation, we'd love to hear from you. The role offers flexibility with remote working, alongside occasional travel to London or Manchester for in-person collaboration and key meetings. Main Responsibilities As Automation and Digital Products Developer, you will: Lead the technical delivery of websites, digital products, and automation initiatives, ensuring solutions are secure, scalable, and high-performing. Develop automation solutions (e.g. chatbots, intelligent routing, workflow optimisation) that deliver clear value for both users and the organisation. Collaborate with content, product, and operational teams to design and deliver user-centred solutions. Implement best practices in accessibility, SEO, and performance optimisation across Turning Point's digital estate. Support technical lifecycle management, ensuring solutions remain effective, secure, and aligned with evolving needs. Champion modern development practices and contribute to defining our technical architecture and standards. Explore and introduce new tools, technologies, and approaches that enhance digital delivery and automation. The Ideal Candidate We're looking for a skilled and forward-thinking developer who thrives at the intersection of technology, user needs, and organisational impact. You'll be someone who: Has proven experience delivering technical solutions across websites, digital products, and/or automation initiatives. Is confident with modern web development (HTML, CSS, JavaScript, frameworks) and has a strong understanding of accessibility and performance standards. Can build and integrate automation solutions using low-code/no-code platforms, RPA, chatbots, or intelligent routing tools. Understands content management systems (e.g. Kontent.AI) and SEO best practices. Enjoys working in agile, cross-functional teams, translating product and design requirements into robust technical solutions. Brings knowledge of secure development practices, data privacy, and risk management. Is curious, innovative, and committed to continuous learning. Desirable experience includes mobile app development, cloud platforms (e.g. Azure), CI/CD pipelines, data integration, and API development - though we're most interested in your ability to deliver great solutions and grow with the role. Why Join Us? As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will get 33 days' paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Automation and Digital Products Developer - Role Profile.pdf Apply
Senior Backend Software Engineer - Cloud-Native Platform Up to 85,000 Hybrid (Nottinghamshire HQ) I'm delighted to be once again recruiting on behalf of my technology-led client that's building a modern, cloud-native platform from the ground up. They're looking for a Senior Backend Software Engineer to join a high-performing team focused on delivering scalable, secure, and high-quality services using the latest tools and engineering practices. This is a hands-on role for someone who enjoys solving complex problems, working in a microservices environment, and contributing to architectural decisions. The team values clean code, automation, and continuous improvement-and they're looking for someone who shares that mindset. Key responsibilities as the Senior Back-End Software Engineer are: Design and develop backend services using Node.js and TypeScript , deployed in a cloud-native environment. Build and maintain GraphQL and REST APIs to support a range of digital products and integrations. Collaborate with architects, product managers, and other engineers to shape scalable technical solutions. Integrate with third-party platforms and services, including content systems, payment providers, and internal tools. Contribute to CI/CD pipelines, infrastructure automation, and DevOps practices. Promote engineering best practices across testing, documentation, and code quality. Stay up to date with emerging technologies and bring innovative ideas to the team. Skills & Experience needed: Essential: Strong experience with Node.js and TypeScript Proven background in microservices architecture Solid understanding of GraphQL and RESTful API design Experience with SQL and NoSQL databases Familiarity with CI/CD, automated testing, and modern development workflows Desirable: Experience with Azure or other cloud platforms Knowledge of Infrastructure as Code (e.g., Terraform) Exposure to event-driven architecture and messaging systems Containerization and orchestration experience (e.g., Docker, Kubernetes) Package & Working Model Salary: Up to 85,000 Hybrid working: 3 days per week onsite in Nottinghamshire HQ Flexible hours and collaborative team culture Opportunity to work on a greenfield platform using modern technologies If you're a senior engineer looking for a fresh challenge in a tech-first environment, I'd love to speak with you. Drop me a message for a confidential chat or to learn more about the team and the opportunity. Studies suggest that women tend not to apply for a job if their CV isn't a perfect fit. Here, talent takes precedence over experience. So, if you like the role and think you could be awesome at it in time, go ahead and apply.
04/10/2025
Full time
Senior Backend Software Engineer - Cloud-Native Platform Up to 85,000 Hybrid (Nottinghamshire HQ) I'm delighted to be once again recruiting on behalf of my technology-led client that's building a modern, cloud-native platform from the ground up. They're looking for a Senior Backend Software Engineer to join a high-performing team focused on delivering scalable, secure, and high-quality services using the latest tools and engineering practices. This is a hands-on role for someone who enjoys solving complex problems, working in a microservices environment, and contributing to architectural decisions. The team values clean code, automation, and continuous improvement-and they're looking for someone who shares that mindset. Key responsibilities as the Senior Back-End Software Engineer are: Design and develop backend services using Node.js and TypeScript , deployed in a cloud-native environment. Build and maintain GraphQL and REST APIs to support a range of digital products and integrations. Collaborate with architects, product managers, and other engineers to shape scalable technical solutions. Integrate with third-party platforms and services, including content systems, payment providers, and internal tools. Contribute to CI/CD pipelines, infrastructure automation, and DevOps practices. Promote engineering best practices across testing, documentation, and code quality. Stay up to date with emerging technologies and bring innovative ideas to the team. Skills & Experience needed: Essential: Strong experience with Node.js and TypeScript Proven background in microservices architecture Solid understanding of GraphQL and RESTful API design Experience with SQL and NoSQL databases Familiarity with CI/CD, automated testing, and modern development workflows Desirable: Experience with Azure or other cloud platforms Knowledge of Infrastructure as Code (e.g., Terraform) Exposure to event-driven architecture and messaging systems Containerization and orchestration experience (e.g., Docker, Kubernetes) Package & Working Model Salary: Up to 85,000 Hybrid working: 3 days per week onsite in Nottinghamshire HQ Flexible hours and collaborative team culture Opportunity to work on a greenfield platform using modern technologies If you're a senior engineer looking for a fresh challenge in a tech-first environment, I'd love to speak with you. Drop me a message for a confidential chat or to learn more about the team and the opportunity. Studies suggest that women tend not to apply for a job if their CV isn't a perfect fit. Here, talent takes precedence over experience. So, if you like the role and think you could be awesome at it in time, go ahead and apply.
Harnham - Data & Analytics Recruitment
Watford, Hertfordshire
DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights across multiple European markets, with a strong focus on the UK, Germany, and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll also have the opportunity to influence future app launches and regional strategies, ensuring the right data is captured and optimised for decision-making. Key Responsibilities Own and manage GA4 data and reporting across web and app platforms. Partner with customer analytics, trade, and content teams to deliver insights. Oversee the relationship with a third-party analytics provider. Analyse app and web performance, identifying regional trends and customer behaviour. Evaluate the impact of campaigns, promotions, and seasonal activity (e.g., click-and-collect offers). Investigate the business impact of website issues or incorrect tag management. Provide clear, actionable recommendations to drive customer engagement and business growth. Role Requirements Must-haves: Strong expertise in GA4 and BigQuery. Proven experience delivering digital analytics in a large-scale retail or ecommerce environment. Ability to translate data into actionable insights for senior stakeholders. Credible, engaging communicator with a proactive, problem-solving approach. Experience with BI tools (e.g., Looker). Background in experimentation or A/B testing. Self-starter mindset, with the ability to anticipate challenges and identify solutions early.
02/10/2025
Full time
DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights across multiple European markets, with a strong focus on the UK, Germany, and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll also have the opportunity to influence future app launches and regional strategies, ensuring the right data is captured and optimised for decision-making. Key Responsibilities Own and manage GA4 data and reporting across web and app platforms. Partner with customer analytics, trade, and content teams to deliver insights. Oversee the relationship with a third-party analytics provider. Analyse app and web performance, identifying regional trends and customer behaviour. Evaluate the impact of campaigns, promotions, and seasonal activity (e.g., click-and-collect offers). Investigate the business impact of website issues or incorrect tag management. Provide clear, actionable recommendations to drive customer engagement and business growth. Role Requirements Must-haves: Strong expertise in GA4 and BigQuery. Proven experience delivering digital analytics in a large-scale retail or ecommerce environment. Ability to translate data into actionable insights for senior stakeholders. Credible, engaging communicator with a proactive, problem-solving approach. Experience with BI tools (e.g., Looker). Background in experimentation or A/B testing. Self-starter mindset, with the ability to anticipate challenges and identify solutions early.
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
01/10/2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Company description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI. Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide. We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences. We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Overview In March 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. This is an incredible opportunity to drive growth and change on a fast-growing, game-changing Publicis Media client. We are looking for a Paid Social Account Director to work on the Adobe Document Product Group. This role reports to Performance Lead for Adobe EMEA. This is an opportunity for a talented individual to implement the tactical day to day of the Paid social campaigns and ensure accounts are aligned with the central strategy and adhere to best practice. At the same time, this role is also responsible for contributing to community and best practice sharing across the Paid Social community on all 3 product groups on Adobe in EMEA. Responsibilities Planning, managing and activating multi-market campaigns on all global Paid Social platforms Involved with using tech partners and managing brand safety, verification and data providers, such as Sprinklr, Smartly, DV, IAS, Moat, Nielsen etc. Managing a team, hiring and developing talent, training, conducting appraisals, as well as performance management Use knowledge of first and third party measurement solutions and up to date with incoming industry changes around privacy and identity Strategic and commercially minded in planning goals for their teams as well as being able to shape and develop a biddable strategy Qualifications Strong client and stakeholder management Been part of a management/leadership team focusing not only on their account team but a wider team Able to manage and activate paid social campaigns Knowledge and experience in paid social planning and response to brief Additional information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
01/09/2025
Full time
Company description We think big. And act bigger. Stay versatile and interconnected. We approach everything with an inventive spirit and rigorous mindset. Individually we're great, but as a team we're unstoppable. Together, we seek out opportunities, frame problems and solve complex challenges. Our collective brilliance exposes breakthroughs. Our capability unleashes creativity. We pursue a new perspective and deliver a new kind of ROI. Zenith International is the central team, primarily based in London, supporting our local Zenith markets, leading new business efforts, developing thought-leadership, and driving network development for our 250 offices across 95 countries with over 8,000 staff worldwide. We house a large team of multi-faceted communications planners, digital and innovation specialists and client leadership teams. Our global client portfolio comprises a range of category leaders including Adobe, Reckitt, TikTok, Edrington, Coty and Electrolux. Our Commitment At Zenith International, we believe that fostering an inclusive culture where all talent can thrive makes our company stronger and help drive invention in the work we do for our clients better. We also believe it enables a greater idea exchange that fuels innovation and best reflects diverse consumer experiences. We are committed to encouraging our talent to participate in Publicis Groupe's wide variety of talent engagement and inclusion programming, which includes professional development experiences and participation in the company's many business resource groups. These include VivaWomen!, Égalité, MOCA (Men Of Colour Alliance) and more than a dozen others that are thriving across our network. Through advocacy, education and inclusion we foster greater collaboration among our people, which in turn inspires work that provides better experiences for our clients and their consumers. Overview In March 2023, Publicis Media won the Adobe business for Europe, APAC, and Japan. We have established the Adobe.pub team to act as a seamless extension of the Adobe marketing team. Adobe.pub sits within the Zenith Global team and benefits from the opportunity, infrastructure and culture of one of the best international agencies in London. This is an incredible opportunity to drive growth and change on a fast-growing, game-changing Publicis Media client. We are looking for a Paid Social Account Director to work on the Adobe Document Product Group. This role reports to Performance Lead for Adobe EMEA. This is an opportunity for a talented individual to implement the tactical day to day of the Paid social campaigns and ensure accounts are aligned with the central strategy and adhere to best practice. At the same time, this role is also responsible for contributing to community and best practice sharing across the Paid Social community on all 3 product groups on Adobe in EMEA. Responsibilities Planning, managing and activating multi-market campaigns on all global Paid Social platforms Involved with using tech partners and managing brand safety, verification and data providers, such as Sprinklr, Smartly, DV, IAS, Moat, Nielsen etc. Managing a team, hiring and developing talent, training, conducting appraisals, as well as performance management Use knowledge of first and third party measurement solutions and up to date with incoming industry changes around privacy and identity Strategic and commercially minded in planning goals for their teams as well as being able to shape and develop a biddable strategy Qualifications Strong client and stakeholder management Been part of a management/leadership team focusing not only on their account team but a wider team Able to manage and activate paid social campaigns Knowledge and experience in paid social planning and response to brief Additional information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Planswe also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Senior Digital Product Manager - Website & Content Platforms Location: London - hybrid working 3 days in office, 2 days work from home (flexibility may be required) Salary: £50,000-£55,000 per annum, plus excellent benefits Hours: 9am-5pm, Monday-Friday Contract type: 12 month fixed term contract About the Role Our client a leading not-for-profit organisation is seeking a Senior Digital Product Manager to lead the next phase of their website and content platform strategy. This is a high-impact role for a digital leader who thrives at the intersection of strategy, user experience, and technology. You'll take ownership of the website as a central digital product, shaping its future direction, leading cross-functional teams, and delivering continuous improvements that generate real value for members and stakeholders. With a recently upgraded CMS in place, the focus will be on refining core user journeys, defining product requirements, and driving enhancements that support membership growth, donations, and engagement. This is a role for someone who can combine strategic vision with hands-on product management, delivering user-centred solutions that align with organisational goals. Key Responsibilities Digital Product Strategy & Management Own the website product roadmap, prioritising enhancements to maximise impact for users and the organisation Lead a user-centred, evidence-driven approach, using analytics and research to inform decisions Collaborate with internal teams and agency partners to define requirements, scope features, and manage development Oversee the CMS strategy, ensuring innovation, scalability, and continuous improvement Set KPIs, track performance, and iterate to optimise user journeys Project & Stakeholder Leadership Manage multiple strategic projects alongside "business as usual" website updates Balance user needs, technical feasibility, and organisational priorities Present updates, blockers, and recommendations to senior leadership, advocating for best practices in digital product management Influence decision-making at a strategic level through data-informed insights Team Leadership & Development Lead, mentor, and develop a multidisciplinary team of three direct reports Foster a collaborative, inclusive culture, embedding the organisation's values across all projects Ensure ongoing professional development, performance management, and wellbeing support for team members Manage departmental budgets, ensuring responsible oversight of expenditure and investment What We're Looking For Proven experience leading digital products or platforms in mission-driven organisations, ideally in charity, cultural, or membership-focused contexts Expertise in CMS platforms, digital content strategy, SEO, and user-centred design Strong track record of creating and delivering product roadmaps and strategies in complex environments Skilled in Agile or blended delivery approaches, with experience managing internal teams and external agencies Exceptional communication and influencing skills, able to advocate for digital product thinking with senior stakeholders How to Apply If you are an experienced digital product leader with a passion for user-centred design and driving organisational impact, please click below to apply.
01/09/2025
Full time
Senior Digital Product Manager - Website & Content Platforms Location: London - hybrid working 3 days in office, 2 days work from home (flexibility may be required) Salary: £50,000-£55,000 per annum, plus excellent benefits Hours: 9am-5pm, Monday-Friday Contract type: 12 month fixed term contract About the Role Our client a leading not-for-profit organisation is seeking a Senior Digital Product Manager to lead the next phase of their website and content platform strategy. This is a high-impact role for a digital leader who thrives at the intersection of strategy, user experience, and technology. You'll take ownership of the website as a central digital product, shaping its future direction, leading cross-functional teams, and delivering continuous improvements that generate real value for members and stakeholders. With a recently upgraded CMS in place, the focus will be on refining core user journeys, defining product requirements, and driving enhancements that support membership growth, donations, and engagement. This is a role for someone who can combine strategic vision with hands-on product management, delivering user-centred solutions that align with organisational goals. Key Responsibilities Digital Product Strategy & Management Own the website product roadmap, prioritising enhancements to maximise impact for users and the organisation Lead a user-centred, evidence-driven approach, using analytics and research to inform decisions Collaborate with internal teams and agency partners to define requirements, scope features, and manage development Oversee the CMS strategy, ensuring innovation, scalability, and continuous improvement Set KPIs, track performance, and iterate to optimise user journeys Project & Stakeholder Leadership Manage multiple strategic projects alongside "business as usual" website updates Balance user needs, technical feasibility, and organisational priorities Present updates, blockers, and recommendations to senior leadership, advocating for best practices in digital product management Influence decision-making at a strategic level through data-informed insights Team Leadership & Development Lead, mentor, and develop a multidisciplinary team of three direct reports Foster a collaborative, inclusive culture, embedding the organisation's values across all projects Ensure ongoing professional development, performance management, and wellbeing support for team members Manage departmental budgets, ensuring responsible oversight of expenditure and investment What We're Looking For Proven experience leading digital products or platforms in mission-driven organisations, ideally in charity, cultural, or membership-focused contexts Expertise in CMS platforms, digital content strategy, SEO, and user-centred design Strong track record of creating and delivering product roadmaps and strategies in complex environments Skilled in Agile or blended delivery approaches, with experience managing internal teams and external agencies Exceptional communication and influencing skills, able to advocate for digital product thinking with senior stakeholders How to Apply If you are an experienced digital product leader with a passion for user-centred design and driving organisational impact, please click below to apply.
British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions. As our new SEO Manager, you ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives. You ll be responsible for: Leading the development and delivery of BHF s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals. Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI. Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF s mission. Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing. Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts. About you You ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content. You re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals. You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours. In addition, you ll bring: A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS. Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs. Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership. Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations. Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines. Working arrangements This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page. Interview process Interviews will be held virtually via MS Teams, we planning on having two stage of interview. First stages are planned for w/c 15 Sep 2025.
27/08/2025
Full time
British Heart Foundation (BHF) is transforming its digital products and services to deliver more impactful, personalised experiences, increase fundraising income, and provide vital support to the 7.6 million people in the UK living with heart and circulatory conditions. As our new SEO Manager, you ll lead a strategic shift in how we grow the visibility and reach of our digital content across search engines and AI-powered platforms. This is a key role in helping us connect with more people, drive engagement, and support our mission to save and improve lives. You ll be responsible for: Leading the development and delivery of BHF s SEO strategy to boost organic visibility, drive engagement, and support fundraising and awareness goals. Monitoring performance using SEO and analytics tools, producing clear and accessible reports, and adapting strategies in response to evolving search trends including the impact of generative AI. Collaborating with content designers, technical teams, and marketing colleagues to create high-quality, user-focused content that meets search intent and reflects BHF s mission. Optimising website structure, on-page elements, and technical aspects such as page speed, mobile usability, and crawlability to improve ranking and indexing. Delivering SEO training and best practice guidance to internal teams, while supporting local search visibility and contributing to UX reviews and link-building efforts. About you You ll bring a strong track record of improving organic performance for large websites, with experience of developing and implementing SEO strategies that respond to the evolving search landscape including mitigating traffic loss from AI-generated content. You re confident using a range of SEO tools (such as GA4, Search Console, Semrush, Ahrefs, and Screaming Frog) to monitor performance, identify opportunities, and use insights to inform decision-making. You also have experience working with cross-functional teams to align SEO with broader digital and organisational goals. You have a solid grasp of digital PR, link-building, and local SEO strategies, and understand how these areas are shifting in response to generative AI and changing search behaviours. In addition, you ll bring: A deep understanding of SEO principles, including technical SEO and on-page optimisation, with experience implementing changes through a CMS. Experience conducting thorough keyword research, competitor analysis, and reporting on performance including setting and tracking KPIs. Strong analytical and communication skills, with the ability to present insights and strategies clearly to stakeholders at all levels, including senior leadership. Knowledge of how content, UX, and technical elements such as site architecture, page speed, and mobile optimisation impact SEO, and the ability to use this insight to make informed decisions and recommendations. Experience training and supporting others to deliver high-quality, search-optimised content, along with a collaborative mindset and the ability to work effectively across teams and disciplines. Working arrangements This is a hybrid role, where your work will be split between your home and 1- 2 days per week, on average, in either our Birmingham, London or Northampton office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About us We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits To find out more about the benefits available at the BHF, please download our benefits document at the bottom of our advert page. Interview process Interviews will be held virtually via MS Teams, we planning on having two stage of interview. First stages are planned for w/c 15 Sep 2025.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
27/08/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
21/08/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do At BCG Platinion we're keen to engage with experienced, passionate and creative Consultants who will help us unlock our client's digital potential and ignite change. Meaningful work is at the core of everything we do. We build unique solutions to the complexities our clients face, while providing our people with opportunities to explore and grow. A community of leading experts, BCG Platinion team members have a natural springboard for professional growth and deeper opportunities to excel. Understanding client requirements from a business and technology perspective mapping these to the standard functionalities in SAP or propose customized solutions that can be built in SAP. Working on the latest and biggest SAP business transformation programs, by analyzing our client's finance and controlling processes and advice on the design and implementation of SAP finance solutions Supporting client's on SAP S/4HANA projects along the entire supply chain: from requirements analysis to solution design/technical concept, implementation, testing, training, go-live and rollout. Team management Design and definition of specific SAP S/4HANA solutions along the value chain of our clients in the areas of finance, controlling, procurement, logistics, HR, etc. Introduction of 'best practices' in the evaluation, specification and implementation of user requirements, in particular with a view to reducing one-off and maintenance costs. Technical management of SAP S/4HANA implementations and migration projects.- Requirements management within the scope of SAP S/4HANA projects, incl. the management of specialist concept workshops with business process managers. Control and prototyping of customizing of SAP S/4HANA solutions. Support in the sale of large ERP/SAP projects by providing technical and methodological expertise. Further development of the content of the topic ERP / SAP S/4 at BCG Platinion, e.g, through participation in conferences. What You'll Bring A degree with above average academic performance in a STEM related degree. Experience in business process consulting and implementation of SAP Finance and Controlling solutions. Excellent understanding of Financial and Management Accounting processes, supported by strong project management skills. 4 + years of relevant experience in the context of strategic ERP/SAP projects or transformations. Deep functional knowledge of SAP FI-CO module including hands on configuration expertise. Technical knowledge along typical end-to-end processes relevant in the ERP context (Purchase-2-Pay, Order-2-Cash, Lead-2-Quote, Record-2-Report, Hire-2-Retire etc.) and their implementation in a SAP S/4HANA environment. Deep knowledge of two or more SAP modules. Ideally have knowledge of specific SAP industry solutions (IS-U, IS-H, IS-M ), specialist SAP add-on solutions (e.g., APO/IBP, Treasury/BCM, FSCM, Transportation Management, etc.) and analytical SAP tools (e.g., SAP BW/BI, SAP Analytics Cloud, etc.). Exceptional analytical and conceptual skills. Experience leading teams. Strong client and result orientation. Team spirit, communication and presentation skills as well as intellectual agility. Ability to align individuals and organizations to a common goal. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
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