IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. £65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments.You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
28/10/2025
Full time
IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. £65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments.You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. 65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments. You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
28/10/2025
Full time
IT Project Manager SC Clearance ESSENTIAL Remote with 10% travel to major cities (London, Bristol, Manchester etc.) about once a month. All expensed. 65K About the Role We are seeking a highly motivated and security-conscious IT Project Manager to drive the successful delivery of critical, high-impact technology projects across our clients organisation. This is a unique opportunity to work remotely, managing complex IT streams while maintaining the security integrity required for sensitive environments. You will be an articulate and pragmatic self-starter, comfortable managing projects from initiation through to closure, and acting as the central communication point for technical teams and senior stakeholders. Key Responsibilities Project Delivery & Governance: Lead the full project lifecycle for complex IT/Technology initiatives (e.g., infrastructure upgrades, cloud migrations, security implementations), ensuring delivery is on time, within budget, and to the required quality and security standards. SC Environment Management: Ensure all project activities adhere strictly to the governance and security protocols required for an SC-cleared environment. Stakeholder Management: Manage and communicate effectively with a diverse range of stakeholders, including technical architects, security teams, third-party vendors, and senior leadership. Risk & Issue Management: Proactively identify, assess, and manage project risks, issues, and dependencies, devising mitigation strategies and escalating where necessary. Financial & Resource Management: Accurately forecast, monitor, and control project budgets, and manage the allocation and utilisation of project resources. Methodology: Utilise and champion appropriate project delivery methodologies (e.g., Agile, Waterfall, Hybrid) tailored to the specific project need. Travel & Engagement: Attend mandatory face-to-face project steering meetings and workshops in a major UK city at least one day per month to maintain collaboration and project momentum. Essential Skills & Experience Active Security Clearance: Must hold valid and active Security Check (SC) clearance . Candidates without this clearance cannot be considered. Experience: 3-7 years of demonstrable experience as an IT Project Manager, ideally within a defence, government, or highly-regulated sector. Technical Fluency: A strong understanding of IT landscapes, including infrastructure, cloud technologies (AWS/Azure/GCP), networking, and cyber security principles. You don't need to be a technician, but you must speak the language. Methodologies: Proven experience with recognised Project Management methodologies (e.g., PRINCE2, APM, PMP) and working in an Agile (Scrum/Kanban) environment. Communication: Exceptional verbal and written communication skills, with a talent for translating technical complexities into clear business-focused updates. Organisation: Outstanding organisational, planning, and time-management abilities, adept at juggling multiple priorities in a dynamic remote setting. Desirable Skills Formal Project Management certification (e.g., PRINCE2 Practitioner, PMP, APM PPQ). Experience with a recognised Programme Management Office (PMO) structure. Experience in bid support or managing external supplier contracts. Why Join Us? This role offers a substantial opportunity to work on nationally significant projects from the comfort of your own home. We trust our people to deliver and provide the autonomy needed for a seasoned PM to succeed. Your expertise in a secure IT environment will be highly valued and instrumental in our continued success. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.
About Us Workflo Solutions is a leading Scottish provider of outsourced IT, managed print, digitisation, and communication technology. We are dedicated to delivering high-quality technical support and IT solutions to a diverse range of clients. We pride ourselves on our commitment to excellent customer service, rapid issue resolution, and our proactive approach to IT management. Role Summary We are seeking an experienced Senior IT Technician to join our team. This role will support our clients by providing advanced technical assistance, both on our helpdesk and at client premises, troubleshooting complex issues, and contributing to the development and implementation of robust IT solutions. The Senior IT Technician will serve as a key escalation point for technical issues, mentor junior technicians, and support project delivery and system maintenance for client environments. Key Responsibilities Technical Support: Provide high-level technical support for IT incidents and service requests, ensuring issues are resolved promptly to minimise downtime for clients. Issue Escalation: Act as a primary escalation point for complex technical issues that junior technicians cannot resolve. System Administration: Perform advanced administration and maintenance on client systems, including servers, networks, hardware, and software. Network Management: Monitor and troubleshoot network performance, resolving connectivity issues, implementing firewall and security configurations, and managing VPN setups. Project Support: Collaborate on client projects, such as system upgrades, cloud migrations, and infrastructure deployments, to ensure timely and quality completion. Client Communication: Maintain clear and professional communication with clients to provide updates on issue resolution, project status, and ongoing maintenance work. Documentation: Create and maintain accurate documentation for system configurations, network setups, and technical processes. Mentorship: Support the development of junior technicians by providing training, guidance, and oversight on technical procedures and client interactions. Proactive Monitoring: Use monitoring tools to proactively identify and address potential system issues before they impact clients. Best Practices: Ensure compliance with industry best practices, including security standards, data protection policies, and ITIL frameworks as applicable. Key Requirements Experience : 5+ years of experience in an IT support role, with at least 2 years at a senior or advanced technician level, preferably in an outsourced or managed IT services environment. Experience in an MSP environment. Technical Proficiency : Strong understanding and hands-on experience with: Implementing Microsoft Defender & Entra ID. Configuring conditional access policies and responding to incidents. Backup Administration: Set up, deploy, and maintain reliable backup solutions to ensure data security and recovery. Microsoft Windows Server and Active Directory administration Networking concepts, including TCP/IP, DNS, DHCP, VLANs, and VPNs Cloud services (Azure, AWS, or similar) Virtualisation technologies such as VMware, Hyper-V End-user device management (Windows, Mac, and mobile OS) Security Knowledge : Experience with cybersecurity fundamentals, including firewall configurations, antivirus management, multi-factor authentication, and basic incident response. Problem-Solving Skills : Proven ability to troubleshoot complex technical issues independently and as part of a team, with a high success rate in root-cause analysis and solution implementation. Certifications (preferred but not required): Relevant certifications, such as CompTIA A+, Network+, Microsoft Certified: Windows Server, Microsoft Azure certifications, or Cisco CCNA, are advantageous. Customer Service Skills : Excellent customer service and communication skills, with a client-focused approach to technical support. Organisational Skills : Ability to manage time effectively, prioritise tasks, and handle multiple client needs in a fast-paced environment. Project Support : Experience assisting with or leading technical projects, such as system migrations or infrastructure upgrades, is beneficial. Desired Personal Attributes Proactive and Resourceful : Eager to find and implement effective solutions, willing to go the extra mile to exceed client expectations. Attention to Detail : Careful and precise in troubleshooting and documenting technical issues. Team-Oriented : Enjoys collaborating with colleagues and sharing knowledge to build a strong support team. Why Join Us? Opportunity for Growth: As a Senior IT Technician, you will have a clear path for growth within our organisation, with opportunities for additional training and advancement. Diverse Work Environment: Work with a variety of clients and technologies, providing a dynamic and fulfilling technical experience. Professional Development: We support ongoing professional development, including certifications and training in the latest technologies. In addition to the salary, staff receive employee discounts using Perbox, Puregym membership, and private medical insurance (after 6 months)
27/10/2025
Full time
About Us Workflo Solutions is a leading Scottish provider of outsourced IT, managed print, digitisation, and communication technology. We are dedicated to delivering high-quality technical support and IT solutions to a diverse range of clients. We pride ourselves on our commitment to excellent customer service, rapid issue resolution, and our proactive approach to IT management. Role Summary We are seeking an experienced Senior IT Technician to join our team. This role will support our clients by providing advanced technical assistance, both on our helpdesk and at client premises, troubleshooting complex issues, and contributing to the development and implementation of robust IT solutions. The Senior IT Technician will serve as a key escalation point for technical issues, mentor junior technicians, and support project delivery and system maintenance for client environments. Key Responsibilities Technical Support: Provide high-level technical support for IT incidents and service requests, ensuring issues are resolved promptly to minimise downtime for clients. Issue Escalation: Act as a primary escalation point for complex technical issues that junior technicians cannot resolve. System Administration: Perform advanced administration and maintenance on client systems, including servers, networks, hardware, and software. Network Management: Monitor and troubleshoot network performance, resolving connectivity issues, implementing firewall and security configurations, and managing VPN setups. Project Support: Collaborate on client projects, such as system upgrades, cloud migrations, and infrastructure deployments, to ensure timely and quality completion. Client Communication: Maintain clear and professional communication with clients to provide updates on issue resolution, project status, and ongoing maintenance work. Documentation: Create and maintain accurate documentation for system configurations, network setups, and technical processes. Mentorship: Support the development of junior technicians by providing training, guidance, and oversight on technical procedures and client interactions. Proactive Monitoring: Use monitoring tools to proactively identify and address potential system issues before they impact clients. Best Practices: Ensure compliance with industry best practices, including security standards, data protection policies, and ITIL frameworks as applicable. Key Requirements Experience : 5+ years of experience in an IT support role, with at least 2 years at a senior or advanced technician level, preferably in an outsourced or managed IT services environment. Experience in an MSP environment. Technical Proficiency : Strong understanding and hands-on experience with: Implementing Microsoft Defender & Entra ID. Configuring conditional access policies and responding to incidents. Backup Administration: Set up, deploy, and maintain reliable backup solutions to ensure data security and recovery. Microsoft Windows Server and Active Directory administration Networking concepts, including TCP/IP, DNS, DHCP, VLANs, and VPNs Cloud services (Azure, AWS, or similar) Virtualisation technologies such as VMware, Hyper-V End-user device management (Windows, Mac, and mobile OS) Security Knowledge : Experience with cybersecurity fundamentals, including firewall configurations, antivirus management, multi-factor authentication, and basic incident response. Problem-Solving Skills : Proven ability to troubleshoot complex technical issues independently and as part of a team, with a high success rate in root-cause analysis and solution implementation. Certifications (preferred but not required): Relevant certifications, such as CompTIA A+, Network+, Microsoft Certified: Windows Server, Microsoft Azure certifications, or Cisco CCNA, are advantageous. Customer Service Skills : Excellent customer service and communication skills, with a client-focused approach to technical support. Organisational Skills : Ability to manage time effectively, prioritise tasks, and handle multiple client needs in a fast-paced environment. Project Support : Experience assisting with or leading technical projects, such as system migrations or infrastructure upgrades, is beneficial. Desired Personal Attributes Proactive and Resourceful : Eager to find and implement effective solutions, willing to go the extra mile to exceed client expectations. Attention to Detail : Careful and precise in troubleshooting and documenting technical issues. Team-Oriented : Enjoys collaborating with colleagues and sharing knowledge to build a strong support team. Why Join Us? Opportunity for Growth: As a Senior IT Technician, you will have a clear path for growth within our organisation, with opportunities for additional training and advancement. Diverse Work Environment: Work with a variety of clients and technologies, providing a dynamic and fulfilling technical experience. Professional Development: We support ongoing professional development, including certifications and training in the latest technologies. In addition to the salary, staff receive employee discounts using Perbox, Puregym membership, and private medical insurance (after 6 months)
Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individual to help keep up with the continuous new work from our clients. Located at our office in Bolton, the role will comprise of: Managing and Growing the Team of Junior and Senior Technicians Business as usual Planning and Scheduling Project Design, Management, Execution and Reporting Stakeholder Management 3rd Line Hardware, Software and Network Support Server, Cloud, VoIP, Mobile and MDM Support Server and Network Design, Deployment and Administration Change Management Training and Implementation experience Internal Process Design and Implementation A little about you Core competencies/relevant previous experience: Detailed Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non-technical customers Attention to detail Consistency and service driven approach Ability to form and maintain relationships with staff of all levels throughout an organisation Understanding of strategies and working towards/within them Starter/Finisher mentality Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Understanding of businesses, commercial reasoning and the bigger picture Car and clean driving license Occasional travel IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers significant progression and is ideal for someone looking to move up to the next stage in there career. Package: 28 days holiday per year Additional Holiday Scheme based on length of service Mobile phone and Laptop Flexible working Paid overtime Personal Development Plan and Career Mentoring Company Pension Free Parking If you have any questions about the role please get in touch.
27/10/2025
Full time
Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 6 years and are looking for a driven and ambitious individual to help keep up with the continuous new work from our clients. Located at our office in Bolton, the role will comprise of: Managing and Growing the Team of Junior and Senior Technicians Business as usual Planning and Scheduling Project Design, Management, Execution and Reporting Stakeholder Management 3rd Line Hardware, Software and Network Support Server, Cloud, VoIP, Mobile and MDM Support Server and Network Design, Deployment and Administration Change Management Training and Implementation experience Internal Process Design and Implementation A little about you Core competencies/relevant previous experience: Detailed Hardware/Software/Network experience Technical aptitude Ability to communicate technical information to non-technical customers Attention to detail Consistency and service driven approach Ability to form and maintain relationships with staff of all levels throughout an organisation Understanding of strategies and working towards/within them Starter/Finisher mentality Continuous self improvement and responsibility for learning Excellent time management and scheduling skills Understanding of businesses, commercial reasoning and the bigger picture Car and clean driving license Occasional travel IT Technical Support: 5 years+ Windows Server Installation, Configuration and Support: 5 years+ Networks and Infrastructure: 5 years+ Active Directory Support: 5 years+ As a growing company this role offers significant progression and is ideal for someone looking to move up to the next stage in there career. Package: 28 days holiday per year Additional Holiday Scheme based on length of service Mobile phone and Laptop Flexible working Paid overtime Personal Development Plan and Career Mentoring Company Pension Free Parking If you have any questions about the role please get in touch.
SDL Solutions Limited is seeking an experienced IT Systems Administrator to join an IT Managed Services provider based in Hertfordshire. Due to continued business growth, they are looking for a senior IT Systems Administrator. This varied role in the technical support team will suit someone who is personable, with a minimum of five years experience in the main areas of IT infrastructure support, perhaps as part of an internal IT department because a broad range of technical knowledge is required. The ability to take ownership, logically approach troubleshooting and provide a high level of attention to detail in their work is essential as each team member is responsible for resolving the support issues they pick up. You will need to be a great team player, with a commitment to the success of the company, and someone who is a positive person to be around. Candidates must live locally, within a 15-mile radius of Stevenage. Main duties and responsibilities Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. Configuring, reprovisioning and onboarding devices for clients. Administering AD, Azure, 365 and other cloud services. Scheduling and performing proactive system maintenance. Analysing systems and making recommendations to improve performance. Performing server backup and recovery operations and restarting systems following outages. Liaising between users, external suppliers and other members of the team. Recording support activities via the ticketing system and communicating progress back to the team. Responding promptly to queries and requests from clients that come in via phone, email or online chat. Keeping clients updated with progress if an issue cannot be resolved straight away. Communicating and explaining technical information clearly to a non-technical audience. Keeping process documentation and client information up to date. Onsite visits to clients for issues that cannot be resolved remotely. Configuring and provisioning IT environments for new clients. Involvement in technical implementation projects from planning to deployment. General requirements Ensuring all responsibilities are met in accordance with company procedures. Understanding the need for confidentiality when dealing with both internal and external information. Flexibility to travel to client sites (UK only). Flexibility to work outside of or more than standard hours when necessary to achieve objectives required. Sound knowledge of the company s service offering specific to this role. Commutable from: - Welwyn, WGC, Hatfield, St Albans, Hitchin, Stevenage, Potters Bar, Letchworth, Baldock, Royston, Sandy, Ware, Hertford, Enfield, Hoddesdon, Broxbourne, Luton, Cambridge, Bedfordshire Buzzwords: - IT Admin, 1st Line Support, 2nd Line Support, 3rd line Support, Desktop Support, Networking, Technician, Helpdesk, IT Support Administrator, Server, Active Directory (AD), Exchange, Virtualisation, Azure, Routers, Firewalls, Troubleshooting, VMWare, Hyper-V, Office 365, SQL, MCSA, MCSE, MCITP, MCDST, MCP, MTA, MCTS Salary: - £32,000 c£36,000 (DOE) + Benefits IT Systems Administrator Hertfordshire
26/10/2025
Full time
SDL Solutions Limited is seeking an experienced IT Systems Administrator to join an IT Managed Services provider based in Hertfordshire. Due to continued business growth, they are looking for a senior IT Systems Administrator. This varied role in the technical support team will suit someone who is personable, with a minimum of five years experience in the main areas of IT infrastructure support, perhaps as part of an internal IT department because a broad range of technical knowledge is required. The ability to take ownership, logically approach troubleshooting and provide a high level of attention to detail in their work is essential as each team member is responsible for resolving the support issues they pick up. You will need to be a great team player, with a commitment to the success of the company, and someone who is a positive person to be around. Candidates must live locally, within a 15-mile radius of Stevenage. Main duties and responsibilities Administering, monitoring and supporting client hardware, software, IT systems and infrastructure. Providing reactive support, troubleshooting problems, implementing emergency fixes and determining longer-term remedial actions. Configuring, reprovisioning and onboarding devices for clients. Administering AD, Azure, 365 and other cloud services. Scheduling and performing proactive system maintenance. Analysing systems and making recommendations to improve performance. Performing server backup and recovery operations and restarting systems following outages. Liaising between users, external suppliers and other members of the team. Recording support activities via the ticketing system and communicating progress back to the team. Responding promptly to queries and requests from clients that come in via phone, email or online chat. Keeping clients updated with progress if an issue cannot be resolved straight away. Communicating and explaining technical information clearly to a non-technical audience. Keeping process documentation and client information up to date. Onsite visits to clients for issues that cannot be resolved remotely. Configuring and provisioning IT environments for new clients. Involvement in technical implementation projects from planning to deployment. General requirements Ensuring all responsibilities are met in accordance with company procedures. Understanding the need for confidentiality when dealing with both internal and external information. Flexibility to travel to client sites (UK only). Flexibility to work outside of or more than standard hours when necessary to achieve objectives required. Sound knowledge of the company s service offering specific to this role. Commutable from: - Welwyn, WGC, Hatfield, St Albans, Hitchin, Stevenage, Potters Bar, Letchworth, Baldock, Royston, Sandy, Ware, Hertford, Enfield, Hoddesdon, Broxbourne, Luton, Cambridge, Bedfordshire Buzzwords: - IT Admin, 1st Line Support, 2nd Line Support, 3rd line Support, Desktop Support, Networking, Technician, Helpdesk, IT Support Administrator, Server, Active Directory (AD), Exchange, Virtualisation, Azure, Routers, Firewalls, Troubleshooting, VMWare, Hyper-V, Office 365, SQL, MCSA, MCSE, MCITP, MCDST, MCP, MTA, MCTS Salary: - £32,000 c£36,000 (DOE) + Benefits IT Systems Administrator Hertfordshire
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will work with our clients in the highways domain to support the delivery of projects with a specific focus on network operations including asset maintenance ensuring that the operational and safety aspects of schemes are fully considered and appropriately assessed. You will collaborate with multi-disciplinary teams providing subject matter expert insight to maintenance procedures, policy and road schemes etc. You will work across all aspects of projects providing your insight and expertise in areas such as safety risk assessment, project appraisal, business cases, transport operations, customer impact, feasibility studies, traffic and safety analysis and stakeholder management. You will work under your own initiative to develop and lead technical packages of work in terms of time, cost and quality of the output, ultimately ensuring customer satisfaction throughout delivery. You will support the development and deployment of junior team members through project commissions. You will support the Capability Lead with the development of client proposals and managing a pipeline of future opportunities. What we will be looking for you to demonstrate Experience in delivering expert advice in the field of highway asset management services and/or associated policies, processes and standards. Applied expertise at Chartered level, however, if you are currently on a route to professional registration, then you will be fully supported through the provision of a mentor and Professional Registration Advisors to take you through the registration process and achieve Chartered status. A degree or equivalent in a relevant discipline (e.g. civil engineering, transport studies, geography, psychology, liberal arts) or are a technician with BTEC, HNC/HND and an appropriate level of experience. An understanding of current highway standards applicable to the field A proven track record in a consultancy role or can demonstrate the aptitude and skills required to operate in a fast-paced consultancy environment. A conscientious approach with strong attention to detail. Excellent client relationship management skills. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
26/10/2025
Full time
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role You will work with our clients in the highways domain to support the delivery of projects with a specific focus on network operations including asset maintenance ensuring that the operational and safety aspects of schemes are fully considered and appropriately assessed. You will collaborate with multi-disciplinary teams providing subject matter expert insight to maintenance procedures, policy and road schemes etc. You will work across all aspects of projects providing your insight and expertise in areas such as safety risk assessment, project appraisal, business cases, transport operations, customer impact, feasibility studies, traffic and safety analysis and stakeholder management. You will work under your own initiative to develop and lead technical packages of work in terms of time, cost and quality of the output, ultimately ensuring customer satisfaction throughout delivery. You will support the development and deployment of junior team members through project commissions. You will support the Capability Lead with the development of client proposals and managing a pipeline of future opportunities. What we will be looking for you to demonstrate Experience in delivering expert advice in the field of highway asset management services and/or associated policies, processes and standards. Applied expertise at Chartered level, however, if you are currently on a route to professional registration, then you will be fully supported through the provision of a mentor and Professional Registration Advisors to take you through the registration process and achieve Chartered status. A degree or equivalent in a relevant discipline (e.g. civil engineering, transport studies, geography, psychology, liberal arts) or are a technician with BTEC, HNC/HND and an appropriate level of experience. An understanding of current highway standards applicable to the field A proven track record in a consultancy role or can demonstrate the aptitude and skills required to operate in a fast-paced consultancy environment. A conscientious approach with strong attention to detail. Excellent client relationship management skills. Don't quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain and approve technical documentation, knowledge base articles, and standard operating procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Direct reports: Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices. Additionally cover the same day to day duties of an IT technician Providing Local IT support to all staff. Office, whilst also providing remote support alongside the rest of the Service Desk team in all other offices Diagnosing and troubleshooting incoming incidents within agreed SLA targets Providing general support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving Job Offer A competitive salary ranging from £40,000 to £50,000 per annum. 5 days on site in Paddington - reduced to 4 after probation. Free breakfast and lunch provided daily. A permanent role with opportunities for career growth. If you are a motivated Senior Technician ready to advance your career, we encourage you to apply now.
25/10/2025
Full time
This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain and approve technical documentation, knowledge base articles, and standard operating procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Direct reports: Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices. Additionally cover the same day to day duties of an IT technician Providing Local IT support to all staff. Office, whilst also providing remote support alongside the rest of the Service Desk team in all other offices Diagnosing and troubleshooting incoming incidents within agreed SLA targets Providing general support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving Job Offer A competitive salary ranging from £40,000 to £50,000 per annum. 5 days on site in Paddington - reduced to 4 after probation. Free breakfast and lunch provided daily. A permanent role with opportunities for career growth. If you are a motivated Senior Technician ready to advance your career, we encourage you to apply now.
Technical Business Analyst Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Tunbridge Wells. Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We're seeking an experienced Technical Business Analyst to join our dynamic IT development team, where innovation and collaboration drive everything we do. About the Role As part of a motivated, multi-disciplinary Agile development team, you'll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You'll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users. You'll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation. Key Responsibilities Facilitate workshops to support requirements gathering and product backlog creation Apply a range of techniques to create, refine, split, and map user stories Collaborate with cross-functional teams to ensure clarity and alignment on requirements Support Agile delivery through active participation in ceremonies and sprint planning Why Join Us? Be part of a forward-thinking organisation Work in a supportive, agile culture that values your input and growth Enjoy opportunities for professional development and career progression What We're Looking For Proven experience in a Technical Business Analyst role within an Agile environment Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner Ability to build & maintain effective working relationships with internal and external personnel Workshop facilitation skills for requirements gathering analysis and product backlog refinement Demonstrates a variety of techniques to create, refine, split and map User Stories A collaborative mindset and a passion for continuous improvement Ability to work effectively across multiple change projects/incidents or change activities simultaneously Experience of using Jira or similar Agile delivery tools Highly self-motivated About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
24/10/2025
Full time
Technical Business Analyst Location: This is a hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough, Chesterfield or Tunbridge Wells. Are you a proactive and technically minded Business Analyst ready to thrive in an Agile environment? We're seeking an experienced Technical Business Analyst to join our dynamic IT development team, where innovation and collaboration drive everything we do. About the Role As part of a motivated, multi-disciplinary Agile development team, you'll play a key role in delivering high-quality software solutions aligned with business priorities, translating business needs into meaningful requirements. You'll work closely with business stakeholders, Delivery Managers, Senior Business Analysts and your development team to shape and refine user stories for both large-scale projects and smaller enhancements. Your insights will help ensure that every development delivers real value to end users. You'll also be part of a vibrant Business Analyst community, sharing best practice, championing Agile values, and promoting continuous improvement and self-organisation. Key Responsibilities Facilitate workshops to support requirements gathering and product backlog creation Apply a range of techniques to create, refine, split, and map user stories Collaborate with cross-functional teams to ensure clarity and alignment on requirements Support Agile delivery through active participation in ceremonies and sprint planning Why Join Us? Be part of a forward-thinking organisation Work in a supportive, agile culture that values your input and growth Enjoy opportunities for professional development and career progression What We're Looking For Proven experience in a Technical Business Analyst role within an Agile environment Strong facilitation and stakeholder engagement skills; Able to communicate effectively and accurately in a diplomatic manner Ability to build & maintain effective working relationships with internal and external personnel Workshop facilitation skills for requirements gathering analysis and product backlog refinement Demonstrates a variety of techniques to create, refine, split and map User Stories A collaborative mindset and a passion for continuous improvement Ability to work effectively across multiple change projects/incidents or change activities simultaneously Experience of using Jira or similar Agile delivery tools Highly self-motivated About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Our clientOur client is a market leading engineering business with a site in the Tyne and Wear area. They have recently won new long term contracts and have a well established customer base across several highly regulated sectors.They are hiring a Test Engineer to join a small, collaborative team working on the validation of complex electronic systems.The opportunityThis is a hands-on role focused on ensuring products meet compliance and safety standards through automated and manual testing processes. You'll work closely with development teams while maintaining independent testing protocols.Key Responsibilities: Operate and maintain automated test systems (no need to design from scratch). Execute test procedures, interpret results, and support fault analysis. Read and apply technical specifications to ensure compliance. Contribute to continuous improvement of testing processes and documentation. About youWhat We're Looking For: Experience in a test environment (not just general electronics or assembly). Familiarity with Python (used in test automation). Understanding of electrical and software engineering principles. Ability to follow structured, safety-critical processes. Who Should Apply: Graduates in Computer Science, Electrical Engineering, or similar. Technicians with hands-on testing experience. Mid-level engineers seeking progression into a senior role. Why Join?Be part of a small, evolving team with clear growth opportunities to Senior Engineer for more experienced candidates. If you're proactive, analytical, and ready to grow in a structured engineering environment, we'd love to hear from you.Apply now or get in touch for more details.
24/10/2025
Full time
Our clientOur client is a market leading engineering business with a site in the Tyne and Wear area. They have recently won new long term contracts and have a well established customer base across several highly regulated sectors.They are hiring a Test Engineer to join a small, collaborative team working on the validation of complex electronic systems.The opportunityThis is a hands-on role focused on ensuring products meet compliance and safety standards through automated and manual testing processes. You'll work closely with development teams while maintaining independent testing protocols.Key Responsibilities: Operate and maintain automated test systems (no need to design from scratch). Execute test procedures, interpret results, and support fault analysis. Read and apply technical specifications to ensure compliance. Contribute to continuous improvement of testing processes and documentation. About youWhat We're Looking For: Experience in a test environment (not just general electronics or assembly). Familiarity with Python (used in test automation). Understanding of electrical and software engineering principles. Ability to follow structured, safety-critical processes. Who Should Apply: Graduates in Computer Science, Electrical Engineering, or similar. Technicians with hands-on testing experience. Mid-level engineers seeking progression into a senior role. Why Join?Be part of a small, evolving team with clear growth opportunities to Senior Engineer for more experienced candidates. If you're proactive, analytical, and ready to grow in a structured engineering environment, we'd love to hear from you.Apply now or get in touch for more details.
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to work independently, manage multiple priorities, and maintain a positive, solution-focused attitude. What Next? - Apply Now!
23/10/2025
Full time
Join a leading educational organisation in Bournemouth, providing vital IT support across a dynamic and collaborative environment.Please note, this role is based on site in Bournemouth, Mon-Fri. Key Responsibilities Deliver 1st and 2nd line technical support to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms including Microsoft 365, Teams, and SharePoint. Assist with projects, upgrades, and system improvements, contributing to a secure and stable IT environment. Champion cybersecurity awareness within the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and ability to document processes clearly. Able to work independently, manage multiple priorities, and maintain a positive, solution-focused attitude. What Next? - Apply Now!
About Health Research Authority: This role sits within Health Research Authority Digital. The digital directorate is responsible for developing, delivering and supporting complex solutions within the HRA's portfolio of UK-wide information systems for health and care research. This includes a major programme to build new systems, and to achieve the successful migration and eventual closure of current systems. The HRA Digital team is a collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors About the role: You will support the delivery and maintenance of Microsoft Azure cloud services. This role involves provisioning resources, monitoring systems, troubleshooting issues, and assisting with cloud migrations. You'll work closely with senior engineers to ensure secure, reliable, and high-performing cloud infrastructure aligned with government digital standards. The role is UK-based remote working with occasional travel to HRA regional offices. Occasional travel and overnight stays may be required. Responsibilities: Build and configure Azure cloud resources (VMs, storage, networks) using Infrastructure-as-Code templates. Monitor performance and health of Azure systems using Azure Monitor. Diagnose and resolve cloud-related incidents and service requests. Implement approved changes, updates, and patches in the Azure environment. Support Azure security controls and monitor for vulnerabilities. Provide technical support and training to internal users. Automate cloud operations using PowerShell, Azure CLI, or similar tools. Identify cost optimization opportunities and recommend improvements. Maintain accurate documentation of cloud configurations and changes. Participate in procurement processes for cloud services and software. Share reports from Azure portal and advise on best practices. Implement and monitor compliance policies within Azure/M365. You will need the following skills: Essential: Degree in computer science, IT, or equivalent professional experience. Microsoft Azure certification (minimum AZ-900). Practical experience with Microsoft Azure services. Basic scripting ability (PowerShell, Azure CLI, Bicep). Commitment to inclusivity and diversity. Desirable: ITIL Foundation certification. Proficiency in .NET. Experience in IT infrastructure or support roles. Strong communication and interpersonal skills. Ability to work independently and in teams. Self-motivated and proactive. Effective documentation and presentation skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Generous pension scheme. Access to a wide range of education and development opportunities. Free eye tests. 2 days paid leave per year for voluntary work. 27 days annual leave (increasing with length of service) + 8 bank holidays. Up to 52 weeks maternity leave. Flexible working policies. Discounts on high street and online products/services. Option to buy and sell additional annual leave. 2 weeks full pay maternity support leave. Interest-free season ticket loans. NHS car lease scheme. Work/life balance policies. Cycle to work scheme. Active diversity & inclusion networks. Interest-free study loans. Future prospects: The possibility of full time employment. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed! Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
23/10/2025
Full time
About Health Research Authority: This role sits within Health Research Authority Digital. The digital directorate is responsible for developing, delivering and supporting complex solutions within the HRA's portfolio of UK-wide information systems for health and care research. This includes a major programme to build new systems, and to achieve the successful migration and eventual closure of current systems. The HRA Digital team is a collaborative, supportive team consisting of HRA employees, secondees, contractors and vendors About the role: You will support the delivery and maintenance of Microsoft Azure cloud services. This role involves provisioning resources, monitoring systems, troubleshooting issues, and assisting with cloud migrations. You'll work closely with senior engineers to ensure secure, reliable, and high-performing cloud infrastructure aligned with government digital standards. The role is UK-based remote working with occasional travel to HRA regional offices. Occasional travel and overnight stays may be required. Responsibilities: Build and configure Azure cloud resources (VMs, storage, networks) using Infrastructure-as-Code templates. Monitor performance and health of Azure systems using Azure Monitor. Diagnose and resolve cloud-related incidents and service requests. Implement approved changes, updates, and patches in the Azure environment. Support Azure security controls and monitor for vulnerabilities. Provide technical support and training to internal users. Automate cloud operations using PowerShell, Azure CLI, or similar tools. Identify cost optimization opportunities and recommend improvements. Maintain accurate documentation of cloud configurations and changes. Participate in procurement processes for cloud services and software. Share reports from Azure portal and advise on best practices. Implement and monitor compliance policies within Azure/M365. You will need the following skills: Essential: Degree in computer science, IT, or equivalent professional experience. Microsoft Azure certification (minimum AZ-900). Practical experience with Microsoft Azure services. Basic scripting ability (PowerShell, Azure CLI, Bicep). Commitment to inclusivity and diversity. Desirable: ITIL Foundation certification. Proficiency in .NET. Experience in IT infrastructure or support roles. Strong communication and interpersonal skills. Ability to work independently and in teams. Self-motivated and proactive. Effective documentation and presentation skills. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: 37.5 hours per week. Benefits: Generous pension scheme. Access to a wide range of education and development opportunities. Free eye tests. 2 days paid leave per year for voluntary work. 27 days annual leave (increasing with length of service) + 8 bank holidays. Up to 52 weeks maternity leave. Flexible working policies. Discounts on high street and online products/services. Option to buy and sell additional annual leave. 2 weeks full pay maternity support leave. Interest-free season ticket loans. NHS car lease scheme. Work/life balance policies. Cycle to work scheme. Active diversity & inclusion networks. Interest-free study loans. Future prospects: The possibility of full time employment. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed! Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
23/10/2025
Full time
Cyber Security Lead Oxfordshire - Hybrid - 2 days per week (Flexible) 50k - 60k plus Benefits Our Client are an award-winning leading IT company offering complete outsourced IT solutions to organisations across the UK and Europe. Based in Oxfordshire they provide a comprehensive range of support services, software and hardware solutions to major blue-chip clients and their technicians are highly skilled in planning, implementing and trouble shooting. They strive to become one of the top places to work in the UK - in fact, they believe that they already are! Most of the team have been here for years, have built a terrific career, and as corny as it may sound, they really do call themselves the Planet Family. They welcome new people to the team all the time, from all backgrounds and all levels of experience. They are able to attract talent to our business by investing in staff training and staff rewards, which has become a bedrock of our success. This initiative has resulted in staff becoming even better at what they do, great staff retention and greater company buy-in from the team. As part of this strategy, the more staff learn via official courses, the better the service and the more we reward them. Primary Purpose The Security Lead is both the client-facing strategist and the internal accountable owner of security within the MSP. They lead Quarterly Security Reviews (QSRs), own the client risk register and exception process, and ensure services are delivered in line with frameworks such as Cyber Essentials, ISO27001, and NIST. Internally, the Security Lead is accountable for the MSP's own security posture ensuring tools, processes, and teams meet the same standards we deliver to clients. They monitor measurable posture metrics (e.g., Microsoft Secure Score, Vulnerability etc.), ensure continuous improvement, and keep the MSP's security practice relevant through ongoing training, certifications, and emerging threat awareness. While day-to-day execution is delegated to Security Analysts and service teams, the Security Lead owns security end-to-end: identifying risks, embedding controls, and ensuring compliance is demonstrable. Key Responsibilities Client-Facing Lead Quarterly Security Reviews (QSRs), presenting patch/vulnerability posture, incidents, compliance status, and risk register updates. Translate technical security risks into clear business impact and outcomes. Own the client exception process, ensuring risks are documented, communicated, and signed off. Support Account Managers and Strategic Partnership Managers in roadmap and IT strategy sessions. Act as the strategic security escalation point for clients when risks require senior involvement. Internal MSP Security Own the MSP's internal security frameworks and certifications (e.g., CE+, ISO, SOC 2). Oversee patching, vulnerability, and risk management of MSP-owned infrastructure and tools. Ensure MSP's technology stack (RMM, XDR, PSA, backup, etc.) is securely deployed and monitored. Drive staff security awareness, training, and compliance with secure processes. Delegate operational tasks to Security Analysts while retaining accountability for end-to-end outcomes. Governance & Standards Maintain the client and internal risk registers. Define and evolve gold-standard security "whitepapers" for projects and BAU. Sign off security requirements for project scope/designs that impact compliance or frameworks. Collaborate with Service Delivery Manager and Project Delivery Manager to ensure security is embedded in BAU, change control, and project execution. Monitor and report on client posture metrics (e.g., Microsoft Secure Score, M365 compliance dashboards). Drive continuous posture improvement across client environments. Team Leadership & Growth Mentor and develop Security Analysts. Ensure team certifications remain up to date (minimum 2 per year per Analyst). Lead internal knowledge-sharing sessions to keep the team and wider MSP relevant against new threats and frameworks. Champion automation (RPA/AI) in evidence gathering, reporting, and triage. Identify scale points for growing the Security Practice (e.g., Security Architect, more Analysts). Behaviors Required Strategic Thinking - able to translate technical risks into business outcomes and align security initiatives with client goals and budgets. Strong Governance Mindset - experienced in managing frameworks (Cyber Essentials, ISO27001, NIST) and embedding them into MSP operations and client environments. Risk Communication - skilled at presenting complex security issues clearly to non-technical stakeholders, both internally and at client leadership level. Technical Depth - hands-on understanding of vulnerability management, patch governance, endpoint security (EDR/XDR), and cloud (M365/Azure security). Analytical Skills - capable of interpreting scan results, posture metrics (e.g., Microsoft Secure Score), and incident trends into actionable insights. Delegation & Leadership - experienced in mentoring Analysts and delegating effectively while retaining accountability for outcomes. Collaboration - able to work cross-functionally with Service Delivery, Projects, Account Managers, and vendors to embed security consistently. Continuous Learning - committed to staying current with evolving threats, frameworks, and technologies, and ensuring the team is trained and certified. Client-Facing Confidence - comfortable leading Quarterly Security Reviews (QSRs), participating in roadmap sessions, and engaging with C-level stakeholders. Change Agent - able to influence internal teams and clients to adopt best practice, even when it means shifting established ways of working. Person Specification: Minimum 5+ years in IT security or MSP environment. Strong knowledge of Cyber Essentials, ISO27001, or NIST frameworks. Experience with patch/vulnerability management governance. Ability to communicate technical risks in business language. Proven ability to run client-facing reviews or presentations. Desirable CISSP, CISM, or equivalent certifications. Experience delivering or auditing compliance frameworks. Familiarity with RMM/XDR/EDR, SIEM, and vulnerability scanning platforms. Experience leading small teams (mentoring, guiding). Exposure to incident response and tabletop exercises. What Success Looks Like: Success means the Security Lead is recognised by clients as a trusted advisor who simplifies security into business language. All client and internal risks are captured, visible, and acted upon with no blind spots. QSRs consistently deliver actionable improvements that feed into roadmaps and IT strategy, while client security posture measurably improves quarter-on-quarter (demonstrated in metrics such as Microsoft Secure Score, CE+ readiness, and vulnerability closure rates). Internally, the MSP leads by example: our own systems, tools, and processes are secure, audit-ready, and improving over time. The Security Lead ensures their team is certified, trained, and ahead of industry changes, delegating operational execution while embedding governance across service, INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Kickstart your IT career or take the next step in cyber security-focused tech support with this exciting Helpdesk Technician role based in West Yorkshire! IT Support Helpdesk TechnicianHeckmondwike, West Yorkshire - office-based Full time, permanent position, 37.5 per week £25,000 - £37,000 DoE Please Note: Applicants must be authorised to work in the UK Core Team One (CTO) is a progressive, cyber security-driven Managed Service Provider (MSP) dedicated to keeping businesses productive, secure, and ahead of threats. Our unique blend of IT support and cutting-edge cyber security allows us to offer a proactive and reliable service to our clients. The Role We're on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients' IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a wide range of issues across Windows 11, Microsoft 365, and network systems Escalate more complex problems to senior technicians or specialist teams Support secure device onboarding and configuration Monitor alerts and assist in responding to potential cyber security incidents Maintain documentation and contribute to the internal knowledge base Benefits: Friendly, collaborative work culture Opportunities for training, mentoring, and IT & Cyber Security certifications Clear development pathway: 1st Line to 2nd Line and beyond Make a genuine impact by helping to secure local businesses 20 days annual leave plus bank holidays Company pension scheme The Ideal Candidate: You're someone who's passionate about tech, thrives on solving problems, and is ready to make a difference in a growing team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support / Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen interest in cyber security with a desire to grow in the field Confident communicator with excellent customer service skills Proactive and team-oriented Desirable Extras: Familiarity with RMM tools and ticketing systems Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals Knowledge of Cyber Essentials, ISO 27001, Apple or Linux OS A great sense of humour and collaborative spirit How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Service Desk Analyst, IT Technician, 1st Line Support, 2nd Line Support, Desktop Support Technician, Technical Support Engineer, IT Systems Administrator, Field IT Engineer, Network Support Technician, Infrastructure Support
23/10/2025
Full time
Kickstart your IT career or take the next step in cyber security-focused tech support with this exciting Helpdesk Technician role based in West Yorkshire! IT Support Helpdesk TechnicianHeckmondwike, West Yorkshire - office-based Full time, permanent position, 37.5 per week £25,000 - £37,000 DoE Please Note: Applicants must be authorised to work in the UK Core Team One (CTO) is a progressive, cyber security-driven Managed Service Provider (MSP) dedicated to keeping businesses productive, secure, and ahead of threats. Our unique blend of IT support and cutting-edge cyber security allows us to offer a proactive and reliable service to our clients. The Role We're on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients' IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a wide range of issues across Windows 11, Microsoft 365, and network systems Escalate more complex problems to senior technicians or specialist teams Support secure device onboarding and configuration Monitor alerts and assist in responding to potential cyber security incidents Maintain documentation and contribute to the internal knowledge base Benefits: Friendly, collaborative work culture Opportunities for training, mentoring, and IT & Cyber Security certifications Clear development pathway: 1st Line to 2nd Line and beyond Make a genuine impact by helping to secure local businesses 20 days annual leave plus bank holidays Company pension scheme The Ideal Candidate: You're someone who's passionate about tech, thrives on solving problems, and is ready to make a difference in a growing team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support / Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen interest in cyber security with a desire to grow in the field Confident communicator with excellent customer service skills Proactive and team-oriented Desirable Extras: Familiarity with RMM tools and ticketing systems Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals Knowledge of Cyber Essentials, ISO 27001, Apple or Linux OS A great sense of humour and collaborative spirit How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Service Desk Analyst, IT Technician, 1st Line Support, 2nd Line Support, Desktop Support Technician, Technical Support Engineer, IT Systems Administrator, Field IT Engineer, Network Support Technician, Infrastructure Support
Senior IT Engineer - MSP Maidenhead (5 days a week) £35K-£40K DOE Due to recent promotions and growth, well-established IT Managed Services Provider (MSP) based in Maidenhead are looking to expand their technical arm of the business, who are hiring for several Senior IT Engineers to join their team. As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users across the UK. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. For those looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either an MSP support desk or field/customer facing role In-depth knowledge Windows Server 2012/2016/2019, Windows 11-10 OS O365 tenant setup and administration SharePoint administration Hyper-V AD/AzureAD, Group Policy admin (DNS/DHCP) Good networking knowledge - i.e. routers, switches Hands-on experience of firewalls (ideally Draytek, Meraki) Full UK Drivers licence - essential It would be desirable if the Senior IT Engineer had experience with recognised Microsoft certifications, PowerShell scripting and network security technologies. In this IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as an escalation point for the Service Desk team, Occasional visits to customer sites will be required. The company is growing rapidly through acquisitions and with a career pathway to work your way into a Senior Project role, so now is an exciting time to join. Interested? Don't worry if your current CV isn't up to date - please reach out to recruitment (dot) com Key words: IT Service Desk Technician, IT Support Engineer, IT Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
22/10/2025
Full time
Senior IT Engineer - MSP Maidenhead (5 days a week) £35K-£40K DOE Due to recent promotions and growth, well-established IT Managed Services Provider (MSP) based in Maidenhead are looking to expand their technical arm of the business, who are hiring for several Senior IT Engineers to join their team. As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users across the UK. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. For those looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either an MSP support desk or field/customer facing role In-depth knowledge Windows Server 2012/2016/2019, Windows 11-10 OS O365 tenant setup and administration SharePoint administration Hyper-V AD/AzureAD, Group Policy admin (DNS/DHCP) Good networking knowledge - i.e. routers, switches Hands-on experience of firewalls (ideally Draytek, Meraki) Full UK Drivers licence - essential It would be desirable if the Senior IT Engineer had experience with recognised Microsoft certifications, PowerShell scripting and network security technologies. In this IT Engineer role, you will assist in developing the technical knowledge on the support team with a real passion for IT and providing outstanding customer service. The role will act as an escalation point for the Service Desk team, Occasional visits to customer sites will be required. The company is growing rapidly through acquisitions and with a career pathway to work your way into a Senior Project role, so now is an exciting time to join. Interested? Don't worry if your current CV isn't up to date - please reach out to recruitment (dot) com Key words: IT Service Desk Technician, IT Support Engineer, IT Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Senior ICT Consultant Senior ICT Consultant Birmingham - West Midlands £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. This role will involve supporting one of our schools where you will be the liaison between your school and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities: Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. We are proud that we provide a friendly and supportive place to work where people feel trusted and respected. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
22/10/2025
Full time
Senior ICT Consultant Senior ICT Consultant Birmingham - West Midlands £30,000 - £35,000 Turn IT On is current seeking an experienced ICT Consultant/Senior ICT Technician- who is motivated and enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. This role will involve supporting one of our schools where you will be the liaison between your school and turn IT on, ensuring that they are kept informed about the products and services turn IT on can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, is it essential you have excellent communication and organisational skills as you need to liaise with the school senior management team on a regular basis. Our ideal candidate should have at least 2-3 years' experience in working in a previous Senior ICT Technician or 2nd/3rd support role in the education sector although not essential. You should have the ability to work independently and exhibit a flair for troubleshooting and a proactive attitude towards identifying potential avenues to enhance the services provided by the team. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities: Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. Due to the location of the schools, you must be able to drive and have your own vehicle. In return, we are offering a salary of between £30,000 - £35,000 negotiable for the right person, benefits include salary sacrifice pension scheme, benefits & wellbeing Hub including electric/hybrid car leasing scheme, cycle & ebike scheme, eye care voucher scheme, employee assistance programme, employee recognition platform and online retail discounts scheme. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff. We are proud that we provide a friendly and supportive place to work where people feel trusted and respected. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella - turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.'Happy to talk flexible working Your data matters' REF-
Senior Electronics Test Engineer Salary: 35,000 - 50,000 Location: Essex Coast We're working with a leading UK-based electronics manufacturer that designs and produces high-performance test and measurement systems used in aerospace, automotive, and advanced technology sectors. The company operates internationally and continues to invest in innovative product development and engineering excellence. The Senior Electronics Test Engineer will play a key role in ensuring new and existing products meet rigorous specifications and quality standards. This role involves leading complex test projects, mentoring colleagues, and contributing to product reliability and performance. Key Responsibilities: Lead testing of new and legacy products to the highest standards Run complex test projects and measurements, liaising with colleagues worldwide Develop C++ (or similar) applications for automated test systems Troubleshoot and resolve complex technical issues Support and mentor technicians and junior engineers as needed Ensure all test documentation is accurate and up-to-date Key Skills and Experience: Degree in Electronic/Electrical Engineering or equivalent experience Strong expertise in analog and digital electronics, circuit design, signal processing, and debugging Proficiency in programming with C++ (or similar) for automated testing Experience using oscilloscopes, digital multimeters, signal generators, logic analysers, and other test equipment Excellent problem-solving skills and ability to work independently Coaching, mentoring, and collaboration skills Adaptable, approachable, and flexible What's on Offer: Competitive salary up to 50,000 25 days holiday plus bank holidays (option to buy/sell up to 10 days) Life insurance (4x salary) Corporate gym and spa membership Regular reviews and performance-related pay increases Wellbeing and mental health support programme Funded professional training and further education sponsorship Social events including summer festival and Christmas celebrations Opportunities for international collaboration and travel Free tea, coffee, and fresh fruit Interested? Get in touch with Daniel Cordy at TEC Partners to learn more or apply for immediate consideration.
22/10/2025
Full time
Senior Electronics Test Engineer Salary: 35,000 - 50,000 Location: Essex Coast We're working with a leading UK-based electronics manufacturer that designs and produces high-performance test and measurement systems used in aerospace, automotive, and advanced technology sectors. The company operates internationally and continues to invest in innovative product development and engineering excellence. The Senior Electronics Test Engineer will play a key role in ensuring new and existing products meet rigorous specifications and quality standards. This role involves leading complex test projects, mentoring colleagues, and contributing to product reliability and performance. Key Responsibilities: Lead testing of new and legacy products to the highest standards Run complex test projects and measurements, liaising with colleagues worldwide Develop C++ (or similar) applications for automated test systems Troubleshoot and resolve complex technical issues Support and mentor technicians and junior engineers as needed Ensure all test documentation is accurate and up-to-date Key Skills and Experience: Degree in Electronic/Electrical Engineering or equivalent experience Strong expertise in analog and digital electronics, circuit design, signal processing, and debugging Proficiency in programming with C++ (or similar) for automated testing Experience using oscilloscopes, digital multimeters, signal generators, logic analysers, and other test equipment Excellent problem-solving skills and ability to work independently Coaching, mentoring, and collaboration skills Adaptable, approachable, and flexible What's on Offer: Competitive salary up to 50,000 25 days holiday plus bank holidays (option to buy/sell up to 10 days) Life insurance (4x salary) Corporate gym and spa membership Regular reviews and performance-related pay increases Wellbeing and mental health support programme Funded professional training and further education sponsorship Social events including summer festival and Christmas celebrations Opportunities for international collaboration and travel Free tea, coffee, and fresh fruit Interested? Get in touch with Daniel Cordy at TEC Partners to learn more or apply for immediate consideration.
Senior IT Engineer - South London - £30,500-£42,000 + Exceptional Benefits Ready to level up your IT career in a role that blends challenge, purpose, and community? Join one of London's most respected independent schools, where your technical expertise will directly support a thriving learning environment - and where you'll be hugely valued in tech support and development. The Role This is a hands-on, senior support position where you'll be the go-to expert for escalated IT issues, infrastructure support, and systems maintenance. You'll work closely with experienced colleagues and contribute to exciting upgrade and migration projects - all while mentoring junior technicians and shaping the future of IT Tech Stack Highlights Windows Server, Active Directory, Microsoft 365, Exchange Virtualisation, VPN, firewalls, wireless networks MDM platforms (Intune, JAMF) Azure AD (Entra) Why You'll Love It Here Salary up to £42K dep on experience + generous pension (10% employer contribution) Free gym membership Free lunches, teas & coffee all year round School fee discount + interest-free loans (transport & tech) Cycle to work scheme & free parking Genuinely inclusive, diverse, and supportive environment What You'll Bring Solid 2nd/3rd Line experience and troubleshooting skills Confidence with Microsoft technologies and infrastructure A collaborative mindset and passion for mentoring A customer-first approach and commitment to service excellence
21/10/2025
Full time
Senior IT Engineer - South London - £30,500-£42,000 + Exceptional Benefits Ready to level up your IT career in a role that blends challenge, purpose, and community? Join one of London's most respected independent schools, where your technical expertise will directly support a thriving learning environment - and where you'll be hugely valued in tech support and development. The Role This is a hands-on, senior support position where you'll be the go-to expert for escalated IT issues, infrastructure support, and systems maintenance. You'll work closely with experienced colleagues and contribute to exciting upgrade and migration projects - all while mentoring junior technicians and shaping the future of IT Tech Stack Highlights Windows Server, Active Directory, Microsoft 365, Exchange Virtualisation, VPN, firewalls, wireless networks MDM platforms (Intune, JAMF) Azure AD (Entra) Why You'll Love It Here Salary up to £42K dep on experience + generous pension (10% employer contribution) Free gym membership Free lunches, teas & coffee all year round School fee discount + interest-free loans (transport & tech) Cycle to work scheme & free parking Genuinely inclusive, diverse, and supportive environment What You'll Bring Solid 2nd/3rd Line experience and troubleshooting skills Confidence with Microsoft technologies and infrastructure A collaborative mindset and passion for mentoring A customer-first approach and commitment to service excellence
This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain and approve technical documentation, knowledge base articles, and standard operating procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Direct reports: Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices. Additionally cover the same day to day duties of an IT technician Providing Local IT support to all staff. Office, whilst also providing remote support alongside the rest of the Service Desk team in all other offices Diagnosing and troubleshooting incoming incidents within agreed SLA targets Providing general support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving Job Offer A competitive salary ranging from £40,000 to £50,000 per annum. 5 days on site in Paddington - reduced to 4 after probation. Free breakfast and lunch provided daily. A permanent role with opportunities for career growth. If you are a motivated Senior Technician ready to advance your career, we encourage you to apply now.
21/10/2025
Full time
This role will play a pivotal role in maintaining and optimising IT systems. This position requires expertise in providing technical support and ensuring seamless IT operations. Client Details This opportunity is with well known sports body. Description Responsibilities include but are not limited to: Advanced Troubleshooting: Handle and resolve more complex technical issues that require deeper knowledge and experience. Escalation Point: Act as an escalation point for complex issues that junior technicians are unable to resolve. Incident Management: Take the lead on managing critical incidents, ensuring timely resolution and communication with stakeholders. Root Cause Analysis: Perform root cause analysis for recurring issues and recommend long-term solutions. Process Improvement: Identify areas for process improvement within the service desk operations and contribute to the development of new procedures. Documentation and Knowledge Sharing: Create and maintain and approve technical documentation, knowledge base articles, and standard operating procedures. Quality Assurance: Ensure that the quality of service provided by their service team meets or exceeds established standards. Direct reports: Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices. Additionally cover the same day to day duties of an IT technician Providing Local IT support to all staff. Office, whilst also providing remote support alongside the rest of the Service Desk team in all other offices Diagnosing and troubleshooting incoming incidents within agreed SLA targets Providing general support and maintenance of all laptops and mobile devices Office 365 administration Maintaining the Software and Hardware inventories Assisting the IT department in any projects they are involved in Management and support of all printers and photocopiers Management and support of onsite Audio-Visual equipment Producing and improving the corporate IT Knowledge Base Maintaining assets in CMDB system Profile The successful applicant should have: Proven experience working in a similar senior or lead technical IT role Mentor, train and manage a Service team of IT Technicians, providing guidance and sharing best practices Experience providing support for desktop platforms including Windows 11 3 Years + experience with Office 365 administration and full Office Suite 3 Years + experience with Microsoft Active Directory, Intune and Azure Experience in troubleshooting software and hardware faults Proven knowledge and understanding of ITIL principles Proven leadership skills with the ability to effectively manage teams, remain composed, and drive results under pressure Confidence in communicating with people and understanding their IT concerns Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving Job Offer A competitive salary ranging from £40,000 to £50,000 per annum. 5 days on site in Paddington - reduced to 4 after probation. Free breakfast and lunch provided daily. A permanent role with opportunities for career growth. If you are a motivated Senior Technician ready to advance your career, we encourage you to apply now.
Senior IT Technician - Gloucester - 29,064 - 32,597 We have an excellent opportunity for a Senior IT Technician to join an Education organisation. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the Senior IT Technician 25 days + bank holiday rising with length of service Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the Senior IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to face, offering deskside support when needed. Working closely and acting as a leader for the Juniour Techncian ensuring tickets are resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the Senior IT Techncian: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested in this role or looking for something similar, please contact Harry directly on (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
20/10/2025
Full time
Senior IT Technician - Gloucester - 29,064 - 32,597 We have an excellent opportunity for a Senior IT Technician to join an Education organisation. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the Senior IT Technician 25 days + bank holiday rising with length of service Health & wellbeing programme Pension Discount scheme Company events + more Key Responsibilities for the Senior IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to face, offering deskside support when needed. Working closely and acting as a leader for the Juniour Techncian ensuring tickets are resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the Senior IT Techncian: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested in this role or looking for something similar, please contact Harry directly on (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Support Technician Join OSCA Technology as an IT Support Technician and play a key role in keeping our cutting-edge diagnostic systems running smoothly. You'll support both our technicians and customers, troubleshooting issues, managing IT tools, and helping systems stay connected - all while developing your IT skills in a fast-moving tech environment. Location: Nottingham- NG15 0EB - Office Based Role Salary:£28,000-£30,000 per annum circa Type: Full-time, Permanent About OSCA Technology We combine digital innovation with automotive expertise to create advanced diagnostic tools used worldwide. Based in Nottingham , our team is passionate about making vehicle diagnostics smarter, faster, and more connected. What You'll Be Doing Setting up new starters with system and hardware access (e.g. Freshdesk, OSCA tools ). Purchasing tool tickets and subscriptions, with support from senior team members . Troubleshooting issues with diagnostic tools and vehicle connections . Managing updates and maintenance for diagnostic tools and local IT infrastructure . Testing and investigating OSCA tools returned by customers. Handling support calls from customers with connection or configuration issues . Assisting with onboarding new partners and completing related admin tasks. Working with senior IT staff on data retrieval, manipulation, and presentation . Supporting technicians in resolving connectivity and tool-related challenges. Liaising with manufacturers for technical or login support when required. What We're Looking For Interest in IT and automotive diagnostics . Strong problem-solving skills and attention to detail . Collaborative, proactive approach with excellent communication. Eagerness to learn and grow in a fast-paced tech environment. Benefits & Development Increased holiday allowance with year of service. Death in service policy. Sick Pay. Salary Extras . Free on-site parking . Salary extras instant discounts. Employee Assistance Programme (EAP). Opportunities to develop technical expertise in automotive diagnostics . Important: You must be authorised to work in the UK . No agencies please . Other suitable skills and experience include IT Support Technician, IT Technician, IT Support Engineer, Technical Support Technician, IT Helpdesk, IT Support Analyst, Desktop Support.
20/10/2025
Full time
IT Support Technician Join OSCA Technology as an IT Support Technician and play a key role in keeping our cutting-edge diagnostic systems running smoothly. You'll support both our technicians and customers, troubleshooting issues, managing IT tools, and helping systems stay connected - all while developing your IT skills in a fast-moving tech environment. Location: Nottingham- NG15 0EB - Office Based Role Salary:£28,000-£30,000 per annum circa Type: Full-time, Permanent About OSCA Technology We combine digital innovation with automotive expertise to create advanced diagnostic tools used worldwide. Based in Nottingham , our team is passionate about making vehicle diagnostics smarter, faster, and more connected. What You'll Be Doing Setting up new starters with system and hardware access (e.g. Freshdesk, OSCA tools ). Purchasing tool tickets and subscriptions, with support from senior team members . Troubleshooting issues with diagnostic tools and vehicle connections . Managing updates and maintenance for diagnostic tools and local IT infrastructure . Testing and investigating OSCA tools returned by customers. Handling support calls from customers with connection or configuration issues . Assisting with onboarding new partners and completing related admin tasks. Working with senior IT staff on data retrieval, manipulation, and presentation . Supporting technicians in resolving connectivity and tool-related challenges. Liaising with manufacturers for technical or login support when required. What We're Looking For Interest in IT and automotive diagnostics . Strong problem-solving skills and attention to detail . Collaborative, proactive approach with excellent communication. Eagerness to learn and grow in a fast-paced tech environment. Benefits & Development Increased holiday allowance with year of service. Death in service policy. Sick Pay. Salary Extras . Free on-site parking . Salary extras instant discounts. Employee Assistance Programme (EAP). Opportunities to develop technical expertise in automotive diagnostics . Important: You must be authorised to work in the UK . No agencies please . Other suitable skills and experience include IT Support Technician, IT Technician, IT Support Engineer, Technical Support Technician, IT Helpdesk, IT Support Analyst, Desktop Support.
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