Windows 11 Deployment Engineer - 3-month contract - Cambridge My client is seeking a Windows 11 Deployment Engineer to lead a laptop refresh project. The role involves deploying new Windows 11 devices, troubleshooting, and ensuring smooth setup for end users. Experience with Intune, SCCM, and large-scale laptop rollouts is essential. Deployment Engineer Requirements: Proven experience with Windows 11 Laptop Refreshes Skilled in deploying laptops Previous experience working with end users on post-deployment support. Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issue Comfortable working on-site 5 days a week Experience and Technologies of the Deployment Engineer: Operating Systems: Windows 11 deployment and configuration Device Management: Microsoft Intune, SCCM and Autopilot Deployment Experience: Laptop refresh and rollout projects at scale Support: First line and post-deployment user support Troubleshooting: Hardware, software, and connectivity issues The Deployment Engineer will be required to work onsite 5 days a week in Cambridge. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
23/10/2025
Contractor
Windows 11 Deployment Engineer - 3-month contract - Cambridge My client is seeking a Windows 11 Deployment Engineer to lead a laptop refresh project. The role involves deploying new Windows 11 devices, troubleshooting, and ensuring smooth setup for end users. Experience with Intune, SCCM, and large-scale laptop rollouts is essential. Deployment Engineer Requirements: Proven experience with Windows 11 Laptop Refreshes Skilled in deploying laptops Previous experience working with end users on post-deployment support. Experienced with Intune, SCCM, and Autopilot Willing to take on both deployment and support tasks Confident in troubleshooting and resolving issue Comfortable working on-site 5 days a week Experience and Technologies of the Deployment Engineer: Operating Systems: Windows 11 deployment and configuration Device Management: Microsoft Intune, SCCM and Autopilot Deployment Experience: Laptop refresh and rollout projects at scale Support: First line and post-deployment user support Troubleshooting: Hardware, software, and connectivity issues The Deployment Engineer will be required to work onsite 5 days a week in Cambridge. Apply now to speak with VIQU IT in confidence. Or reach out to Matt Farrell via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Job Title: IT Desktop Support Engineer (6-Month Contract) Location: Wrexham Start Date: ASAP Contract Length: 6 months. Rate: Competitive (Inside IR35) Overview: We are seeking a skilled and customer-focused IT Desktop Support Engineer to join a dynamic team delivering high-quality IT services at a key site in Wrexham. This role is integral to maintaining smooth day-to-day IT operations, supporting end users, and ensuring continuous improvement in service delivery and user satisfaction. Key Responsibilities: End-User Support & Hardware Management: Provide onsite support for desktops, laptops, Macs, mobile devices, printers, and conferencing systems. Troubleshoot and resolve technical issues, coordinating with vendors and internal support teams. Manage hardware logistics including setup, collection, and maintenance. Support meeting rooms and manufacturing/lab devices. Software & Configuration: Install and configure software, drivers, BIOS updates, and mobile apps. Perform imaging and deployment tasks where remote execution is not feasible. Maintain software licensing awareness and manage non-standard installations. Asset & Infrastructure Management: Maintain accurate asset registers for hardware and software. Provide hands-on support for infrastructure components in coordination with third-party partners. Customer Service & Communication: Provide VIP support and training sessions for users. Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal skills. Ability to work independently and under pressure. Experience supporting conferencing systems (Skype, Cisco, BlueJeans) and printers. Desirable Qualifications: BSc/BA in IT, Computer Science, or equivalent experience. ITIL certification. This is a fantastic opportunity to join a forward-thinking company. To apply for this exciting opportunity, please submit your CV which details your relevant experience. We look forward to your application! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
23/10/2025
Contractor
Job Title: IT Desktop Support Engineer (6-Month Contract) Location: Wrexham Start Date: ASAP Contract Length: 6 months. Rate: Competitive (Inside IR35) Overview: We are seeking a skilled and customer-focused IT Desktop Support Engineer to join a dynamic team delivering high-quality IT services at a key site in Wrexham. This role is integral to maintaining smooth day-to-day IT operations, supporting end users, and ensuring continuous improvement in service delivery and user satisfaction. Key Responsibilities: End-User Support & Hardware Management: Provide onsite support for desktops, laptops, Macs, mobile devices, printers, and conferencing systems. Troubleshoot and resolve technical issues, coordinating with vendors and internal support teams. Manage hardware logistics including setup, collection, and maintenance. Support meeting rooms and manufacturing/lab devices. Software & Configuration: Install and configure software, drivers, BIOS updates, and mobile apps. Perform imaging and deployment tasks where remote execution is not feasible. Maintain software licensing awareness and manage non-standard installations. Asset & Infrastructure Management: Maintain accurate asset registers for hardware and software. Provide hands-on support for infrastructure components in coordination with third-party partners. Customer Service & Communication: Provide VIP support and training sessions for users. Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal skills. Ability to work independently and under pressure. Experience supporting conferencing systems (Skype, Cisco, BlueJeans) and printers. Desirable Qualifications: BSc/BA in IT, Computer Science, or equivalent experience. ITIL certification. This is a fantastic opportunity to join a forward-thinking company. To apply for this exciting opportunity, please submit your CV which details your relevant experience. We look forward to your application! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Job Title: IT Desktop Support Engineer (6-Month Contract) Location: Wrexham Start Date: ASAP Contract Length: 6 months. Rate: Competitive (Inside IR35) Overview: We are seeking a skilled and customer-focused IT Desktop Support Engineer to join a dynamic team delivering high-quality IT services at a key site in Wrexham. This role is integral to maintaining smooth day-to-day IT operations, supporting end users, and ensuring continuous improvement in service delivery and user satisfaction. Key Responsibilities: End-User Support & Hardware Management: Provide onsite support for desktops, laptops, Macs, mobile devices, printers, and conferencing systems. Troubleshoot and resolve technical issues, coordinating with vendors and internal support teams. Manage hardware logistics including setup, collection, and maintenance. Support meeting rooms and manufacturing/lab devices. Software & Configuration: Install and configure software, drivers, BIOS updates, and mobile apps. Perform imaging and deployment tasks where remote execution is not feasible. Maintain software licensing awareness and manage non-standard installations. Asset & Infrastructure Management: Maintain accurate asset registers for hardware and software. Provide hands-on support for infrastructure components in coordination with third-party partners. Customer Service & Communication: Provide VIP support and training sessions for users. Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal skills. Ability to work independently and under pressure. Experience supporting conferencing systems (Skype, Cisco, BlueJeans) and printers. Desirable Qualifications: BSc/BA in IT, Computer Science, or equivalent experience. ITIL certification. This is a fantastic opportunity to join a forward-thinking company. To apply for this exciting opportunity, please submit your CV which details your relevant experience. We look forward to your application! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
23/10/2025
Contractor
Job Title: IT Desktop Support Engineer (6-Month Contract) Location: Wrexham Start Date: ASAP Contract Length: 6 months. Rate: Competitive (Inside IR35) Overview: We are seeking a skilled and customer-focused IT Desktop Support Engineer to join a dynamic team delivering high-quality IT services at a key site in Wrexham. This role is integral to maintaining smooth day-to-day IT operations, supporting end users, and ensuring continuous improvement in service delivery and user satisfaction. Key Responsibilities: End-User Support & Hardware Management: Provide onsite support for desktops, laptops, Macs, mobile devices, printers, and conferencing systems. Troubleshoot and resolve technical issues, coordinating with vendors and internal support teams. Manage hardware logistics including setup, collection, and maintenance. Support meeting rooms and manufacturing/lab devices. Software & Configuration: Install and configure software, drivers, BIOS updates, and mobile apps. Perform imaging and deployment tasks where remote execution is not feasible. Maintain software licensing awareness and manage non-standard installations. Asset & Infrastructure Management: Maintain accurate asset registers for hardware and software. Provide hands-on support for infrastructure components in coordination with third-party partners. Customer Service & Communication: Provide VIP support and training sessions for users. Record and track incidents, resolutions, and feedback. Suggest improvements to processes and documentation. Skills & Experience Required: Minimum 5 years' experience in IT support roles. Strong technical knowledge across Windows, Mac OS, iOS, Android, and Microsoft Office 365. Familiarity with Active Directory, Exchange, MDM, AV, and basic networking. Exposure to ITIL v3 practices (incident, request, problem, change). Excellent communication and interpersonal skills. Ability to work independently and under pressure. Experience supporting conferencing systems (Skype, Cisco, BlueJeans) and printers. Desirable Qualifications: BSc/BA in IT, Computer Science, or equivalent experience. ITIL certification. This is a fantastic opportunity to join a forward-thinking company. To apply for this exciting opportunity, please submit your CV which details your relevant experience. We look forward to your application! People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Intune Engineer - 3-month contract - Cheltenham My Customer is seeking two highly experienced Intune Engineers with strong expertise in application packaging, deployment, and end-to-end device provisioning. The Intune Engineers will be responsible for packaging, testing, and deploying approximately 500 applications across 4,000 laptops using Microsoft Intune and Autopilot. The goal is to ensure all devices are delivered to staff fully configured, with applications pre-installed and ready to use out-of-the-box. Skills & Experience from the Intune Engineer: Proven experience with large-scale application packaging and deployment projects using Intune and Autopilot. Hands-on experience with application packaging tools and formats (MSI, MSIX, IntuneWin). Strong knowledge of Windows 10/11 device management and Microsoft Endpoint Manager. Demonstrated ability to package and deploy high volumes of applications (e.g., 200+ applications in a defined timeframe). Excellent troubleshooting skills across Intune, Autopilot, application packaging, and device configuration. Key Responsibilities of the Intune Engineer: Package applications into formats suitable for Intune deployment (e.g. MSI, MSIX, IntuneWin). Configure and optimize Intune & Autopilot workflows to ensure seamless deployment on new devices. Conduct thorough testing of packaged applications to confirm installation success, functionality, compatibility, and interoperability with other apps. Troubleshoot and resolve issues related to application deployment, device enrolment, and Intune/Autopilot configuration. Set up, manage, and maintain application deployment policies in Intune, ensuring new machines receive the correct preconfigured applications automatically during build. Apply now to speak with VIQU IT in confidence about the Intune Engineer role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
22/10/2025
Contractor
Intune Engineer - 3-month contract - Cheltenham My Customer is seeking two highly experienced Intune Engineers with strong expertise in application packaging, deployment, and end-to-end device provisioning. The Intune Engineers will be responsible for packaging, testing, and deploying approximately 500 applications across 4,000 laptops using Microsoft Intune and Autopilot. The goal is to ensure all devices are delivered to staff fully configured, with applications pre-installed and ready to use out-of-the-box. Skills & Experience from the Intune Engineer: Proven experience with large-scale application packaging and deployment projects using Intune and Autopilot. Hands-on experience with application packaging tools and formats (MSI, MSIX, IntuneWin). Strong knowledge of Windows 10/11 device management and Microsoft Endpoint Manager. Demonstrated ability to package and deploy high volumes of applications (e.g., 200+ applications in a defined timeframe). Excellent troubleshooting skills across Intune, Autopilot, application packaging, and device configuration. Key Responsibilities of the Intune Engineer: Package applications into formats suitable for Intune deployment (e.g. MSI, MSIX, IntuneWin). Configure and optimize Intune & Autopilot workflows to ensure seamless deployment on new devices. Conduct thorough testing of packaged applications to confirm installation success, functionality, compatibility, and interoperability with other apps. Troubleshoot and resolve issues related to application deployment, device enrolment, and Intune/Autopilot configuration. Set up, manage, and maintain application deployment policies in Intune, ensuring new machines receive the correct preconfigured applications automatically during build. Apply now to speak with VIQU IT in confidence about the Intune Engineer role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Deployment Engineer (SC Cleared or NPPV3 Cleared), £190 per day inside IR35 1 month initially, Portsmouth Bench IT require a number of experienced Deployment Engineers holding active SC Clearance or NPPV3 Clearance to join a large organisation starting ASAP working onsite in and around sites in the Portsmouth area. The project will be to assist in an IT hardware deployment project. *Please note due to timescales for the project commencement it is mandatory that engineers already hold active SC clearance or NPPV3 Clearance in order to meet the start date* The successful candidate should have the skills and experience included below: Proven experience working on large deployment projects Windows 10/11 Office 365 suite Active Directory Experience providing IT support Excellent communication skills Deployment Engineer (SC Cleared or NPPV3 Cleared), £190 per day inside IR35 1 month initially, Portsmouth
22/10/2025
Contractor
Deployment Engineer (SC Cleared or NPPV3 Cleared), £190 per day inside IR35 1 month initially, Portsmouth Bench IT require a number of experienced Deployment Engineers holding active SC Clearance or NPPV3 Clearance to join a large organisation starting ASAP working onsite in and around sites in the Portsmouth area. The project will be to assist in an IT hardware deployment project. *Please note due to timescales for the project commencement it is mandatory that engineers already hold active SC clearance or NPPV3 Clearance in order to meet the start date* The successful candidate should have the skills and experience included below: Proven experience working on large deployment projects Windows 10/11 Office 365 suite Active Directory Experience providing IT support Excellent communication skills Deployment Engineer (SC Cleared or NPPV3 Cleared), £190 per day inside IR35 1 month initially, Portsmouth
IT Deployment Engineer (x2) Role: IT Deployment Engineer Specialism(s): Monitor Installation, Docking Stations, Cabling, Laptop Deployment, Asset Tracking, Windows, PC Deployment Type: Contract, Daily Rate IR35 Determination: Inside IR35 Location: Wakefield Dates: 10/11/2025 - 05/12/2025 (possible extension) Pay Rate: 250 per day (via Umbrella) IT Deployment Engineer (x2) CPS Group UK are delighted to be working with a leading organisation to appoint two interim IT Deployment Engineers to assist them during a critical relocation and new office fit-out. The Engineers will be required to support device installation, monitor mounting using monitor arms, associated cabling and docking station deployment. The Engineers will also track the installations via the asset tracking system and may be required to support other associated tasks. The Engineers must possess a track record of supporting similar office fit-out/installation projects and work in a live construction environment, following site Health & Safety protocol and rules outlined by the organisation. Required Skills & Experience - PC Set up - Cabling Installation - Monitor Mounting - Docking Station Deployment - Asset Tracking & Input - Basic PC administration For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
21/10/2025
Contractor
IT Deployment Engineer (x2) Role: IT Deployment Engineer Specialism(s): Monitor Installation, Docking Stations, Cabling, Laptop Deployment, Asset Tracking, Windows, PC Deployment Type: Contract, Daily Rate IR35 Determination: Inside IR35 Location: Wakefield Dates: 10/11/2025 - 05/12/2025 (possible extension) Pay Rate: 250 per day (via Umbrella) IT Deployment Engineer (x2) CPS Group UK are delighted to be working with a leading organisation to appoint two interim IT Deployment Engineers to assist them during a critical relocation and new office fit-out. The Engineers will be required to support device installation, monitor mounting using monitor arms, associated cabling and docking station deployment. The Engineers will also track the installations via the asset tracking system and may be required to support other associated tasks. The Engineers must possess a track record of supporting similar office fit-out/installation projects and work in a live construction environment, following site Health & Safety protocol and rules outlined by the organisation. Required Skills & Experience - PC Set up - Cabling Installation - Monitor Mounting - Docking Station Deployment - Asset Tracking & Input - Basic PC administration For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
IT Deployment Engineer (x2) Role: IT Deployment Engineer Specialism(s): Monitor Installation, Docking Stations, Cabling, Laptop Deployment, Asset Tracking, Windows, PC Deployment Type: Contract, Daily Rate IR35 Determination: Inside IR35 Location: Warrington Dates: 03/11/2025 - 14/11/2025 (possible extension) Pay Rate: 250 per day (via Umbrella) IT Deployment Engineer (x2) CPS Group UK are delighted to be working with a leading organisation to appoint two interim IT Deployment Engineers to assist them during a critical relocation and new office fit-out. The Engineers will be required to support device installation, monitor mounting using monitor arms, associated cabling and docking station deployment. The Engineers will also track the installations via the asset tracking system and may be required to support other associated tasks. The Engineers must possess a track record of supporting similar office fit-out/installation projects and work in a live construction environment, following site Health & Safety protocol and rules outlined by the organisation. Required Skills & Experience - PC Set up - Cabling Installation - Monitor Mounting - Docking Station Deployment - Asset Tracking & Input - Basic PC administration For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
21/10/2025
Contractor
IT Deployment Engineer (x2) Role: IT Deployment Engineer Specialism(s): Monitor Installation, Docking Stations, Cabling, Laptop Deployment, Asset Tracking, Windows, PC Deployment Type: Contract, Daily Rate IR35 Determination: Inside IR35 Location: Warrington Dates: 03/11/2025 - 14/11/2025 (possible extension) Pay Rate: 250 per day (via Umbrella) IT Deployment Engineer (x2) CPS Group UK are delighted to be working with a leading organisation to appoint two interim IT Deployment Engineers to assist them during a critical relocation and new office fit-out. The Engineers will be required to support device installation, monitor mounting using monitor arms, associated cabling and docking station deployment. The Engineers will also track the installations via the asset tracking system and may be required to support other associated tasks. The Engineers must possess a track record of supporting similar office fit-out/installation projects and work in a live construction environment, following site Health & Safety protocol and rules outlined by the organisation. Required Skills & Experience - PC Set up - Cabling Installation - Monitor Mounting - Docking Station Deployment - Asset Tracking & Input - Basic PC administration For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed) By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of hardware & services. Asset Management - Assist with the Inventory Management of software licenses, software, hardware & IT supplies. Managing, maintaining and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2nd Line IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices iPhone & iPad. Windows 10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. Network Printer support. Basic Networking - Network Connectivity, Domian Controllers, Internet Access, Email, etc. Basic Networking - TCP/IP, DNS, VLAN, VPN, SSL & IPSec, Switches, Routers, Wi-Fi Aps. Basic Understanding - issues involved in administering & maintaining, LAN & Wireless Network, Firewalls etc. Good organizational skills, combined with a proactive approach. Excellent communication skills. Working Hours: Onsite Role - 8:30am - 4:30pm - with some flexibility to work from home during school holidays. Benefits Package: 27 Days Holiday + Bank Holidays / Pension Scheme / Free School Lunches / Training.
21/10/2025
Full time
2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of hardware & services. Asset Management - Assist with the Inventory Management of software licenses, software, hardware & IT supplies. Managing, maintaining and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2nd Line IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices iPhone & iPad. Windows 10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. Network Printer support. Basic Networking - Network Connectivity, Domian Controllers, Internet Access, Email, etc. Basic Networking - TCP/IP, DNS, VLAN, VPN, SSL & IPSec, Switches, Routers, Wi-Fi Aps. Basic Understanding - issues involved in administering & maintaining, LAN & Wireless Network, Firewalls etc. Good organizational skills, combined with a proactive approach. Excellent communication skills. Working Hours: Onsite Role - 8:30am - 4:30pm - with some flexibility to work from home during school holidays. Benefits Package: 27 Days Holiday + Bank Holidays / Pension Scheme / Free School Lunches / Training.
Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? We're on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. You'll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on-premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT & SCCM. Make sure the integrity of Active Directory Group Policies. Respond to customer queries. Take part in a 24/7 on-call rota, working one week in six. What you'll bring: Strong understanding of patch management and deployment. Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including firewalls and antivirus solutions. ITIL V4 knowledge. It would be great if you had: CCA-V / CCA-P certification. Experience with Windows 10 /11 upgrades and software packaging. MS MECM and UE-V administration experience. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full time, Permanent Location: Office Based 5 days a week in Gloucester Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Carolyne Salary: Up to £35K Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
20/10/2025
Full time
Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? We're on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. You'll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on-premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT & SCCM. Make sure the integrity of Active Directory Group Policies. Respond to customer queries. Take part in a 24/7 on-call rota, working one week in six. What you'll bring: Strong understanding of patch management and deployment. Experience with MS Exchange, VMWare, Citrix VDI, Remote Access/VPNs, and Windows Server 2019/22. Familiarity with computer networks and security concepts, including firewalls and antivirus solutions. ITIL V4 knowledge. It would be great if you had: CCA-V / CCA-P certification. Experience with Windows 10 /11 upgrades and software packaging. MS MECM and UE-V administration experience. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full time, Permanent Location: Office Based 5 days a week in Gloucester Security Clearance Level: Eligible for DV Clearance Internal Recruiter: Carolyne Salary: Up to £35K Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Join a leading independent technology and services provider as a Deployment Engineer! Job Overview: We are seeking a skilled Deployment Engineer to support Windows 11 laptop deployments on a customer site. This role involves following customer documentation and asset management processes while ensuring compliance with security requirements. Location: On-site - Jays Close, Viables Business Park, Basingstoke RG22 4BS Daily Rate: £18.87 per hour via Umbrella OR £14.54 per hour via PAYE Contract Length: 03-Nov-2025 to 28-Nov-2025 Start Date: 03-Nov-2025 Key Responsibilities: Deploy Windows 11 laptops using customer-provided documentation Follow asset management and tracking processes Ensure compliance with security and vetting requirements Complete and submit necessary forms for customer vetting Provide on-site support during deployment activities Troubleshoot and resolve basic hardware/software issues Maintain accurate records of deployed assets Key Requirements: Previous experience in IT hardware/software deployment Strong understanding of Windows 11 operating system Ability to follow detailed technical documentation SC-clearable - British citizens only (no visa holders, ILR, or EU citizens) Excellent communication and organisational skills Ability to work independently and as part of a team Additional Information: Work Schedule: Monday - Friday, 09:00 - 17:30 Interview Process: Via MS Teams How to Apply: If you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or call us today. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/10/2025
Contractor
Join a leading independent technology and services provider as a Deployment Engineer! Job Overview: We are seeking a skilled Deployment Engineer to support Windows 11 laptop deployments on a customer site. This role involves following customer documentation and asset management processes while ensuring compliance with security requirements. Location: On-site - Jays Close, Viables Business Park, Basingstoke RG22 4BS Daily Rate: £18.87 per hour via Umbrella OR £14.54 per hour via PAYE Contract Length: 03-Nov-2025 to 28-Nov-2025 Start Date: 03-Nov-2025 Key Responsibilities: Deploy Windows 11 laptops using customer-provided documentation Follow asset management and tracking processes Ensure compliance with security and vetting requirements Complete and submit necessary forms for customer vetting Provide on-site support during deployment activities Troubleshoot and resolve basic hardware/software issues Maintain accurate records of deployed assets Key Requirements: Previous experience in IT hardware/software deployment Strong understanding of Windows 11 operating system Ability to follow detailed technical documentation SC-clearable - British citizens only (no visa holders, ILR, or EU citizens) Excellent communication and organisational skills Ability to work independently and as part of a team Additional Information: Work Schedule: Monday - Friday, 09:00 - 17:30 Interview Process: Via MS Teams How to Apply: If you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or call us today. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reportingDesirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/10/2025
Full time
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reportingDesirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Position: MCX Engineer Location: Reading and customer offices as required Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of an MCX Engineer As an MCX Engineer, you'll be part of a specialist team responsible for testing, validating, and delivering mission critical communication solutions. This role plays a key part in ensuring the performance, reliability, and availability of products and services across Core, RAN, and Application layers. You'll work within a highly skilled technical team, collaborating across design, test, and delivery to ensure systems meet customer expectations, contractual milestones, and service level agreements. Responsibilities of an MCX Engineer Provide technical expertise in IMS and MCX, supporting test strategy and execution for all network elements and software releases. Execute Functional, Performance, Accessibility, and Compatibility testing to defined project timelines. Analyse and troubleshoot issues across LTE and TETRA networks, ensuring root cause resolution within SLAs. Manage defect tracking, maintain test progress reports, and provide detailed documentation of outcomes. Support client and application testing environments, including sandbox testing and R&D collaboration. Key Competencies of an MCX Engineer Strong background in 4G/5G Core technologies, particularly voice, video, and data services. Experience with MCX Client applications and SDKs across Android, iOS, Linux, and Windows platforms. Proficiency in LTE testing tools such as Wireshark, QXDM, XCAL, IXIA, Spirent, and Jira. Knowledge of 3GPP specifications, Mission Critical features, and VNF architecture deployments. Excellent analytical and problem-solving skills with the ability to communicate technical findings clearly. Degree in Computer Science, Electronics, Telecommunications, or equivalent professional experience. Flexibility to work on-call and travel to customer locations when required. Benefits: Generous holiday entitlement, plus additional birthday leave and bank holidays. Staff sales discount, Reward Plus shopping discount, and volunteering days. Government pension auto-enrolment and pension contribution from 12 weeks. Subsidized staff restaurant, onsite parking, and free shuttle bus service (from Weybridge & Woking Station) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant - Charlie Shepherd
17/10/2025
Full time
Position: MCX Engineer Location: Reading and customer offices as required Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of an MCX Engineer As an MCX Engineer, you'll be part of a specialist team responsible for testing, validating, and delivering mission critical communication solutions. This role plays a key part in ensuring the performance, reliability, and availability of products and services across Core, RAN, and Application layers. You'll work within a highly skilled technical team, collaborating across design, test, and delivery to ensure systems meet customer expectations, contractual milestones, and service level agreements. Responsibilities of an MCX Engineer Provide technical expertise in IMS and MCX, supporting test strategy and execution for all network elements and software releases. Execute Functional, Performance, Accessibility, and Compatibility testing to defined project timelines. Analyse and troubleshoot issues across LTE and TETRA networks, ensuring root cause resolution within SLAs. Manage defect tracking, maintain test progress reports, and provide detailed documentation of outcomes. Support client and application testing environments, including sandbox testing and R&D collaboration. Key Competencies of an MCX Engineer Strong background in 4G/5G Core technologies, particularly voice, video, and data services. Experience with MCX Client applications and SDKs across Android, iOS, Linux, and Windows platforms. Proficiency in LTE testing tools such as Wireshark, QXDM, XCAL, IXIA, Spirent, and Jira. Knowledge of 3GPP specifications, Mission Critical features, and VNF architecture deployments. Excellent analytical and problem-solving skills with the ability to communicate technical findings clearly. Degree in Computer Science, Electronics, Telecommunications, or equivalent professional experience. Flexibility to work on-call and travel to customer locations when required. Benefits: Generous holiday entitlement, plus additional birthday leave and bank holidays. Staff sales discount, Reward Plus shopping discount, and volunteering days. Government pension auto-enrolment and pension contribution from 12 weeks. Subsidized staff restaurant, onsite parking, and free shuttle bus service (from Weybridge & Woking Station) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment's Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant - Charlie Shepherd
Senior Platform Engineer - Manchester (Hybrid) - Up to £75K + Bonus Build the Future of Cloud & Containerisation Lorien Global is partnering with a fast-growing tech business in Manchester that's on a mission to modernise its infrastructure and scale its platform engineering capabilities. With a hybrid setup across AWS and on-prem VMware, they're laying the groundwork for high-performance microservices delivery-and you could be at the heart of it. The Role: As a Senior Platform Engineer , you'll play a key role in designing and automating resilient infrastructure across cloud and on-prem environments. You'll work hands-on with technologies like .NET, RabbitMQ, WebAPI, WCF, MySQL, and MongoDB, while deploying infrastructure using IaC and Kubernetes. This is a collaborative, high-impact role where you'll work closely with Engineering, Architecture, Security, and DevOps teams. You'll help shape reusable platform stacks, streamline deployment processes, and champion DevOps culture and cloud-native best practices. What You'll Be Doing: Architect and deploy scalable infrastructure using Terraform/Ansible Build reusable platform stacks across Kubernetes, Docker, and VMs Integrate CI/CD pipelines and GitOps workflows for seamless delivery Drive automation and reduce complexity across internal tooling Support cloud governance, security hardening, and operational readiness Create and maintain SOPs for internal and external delivery teams Troubleshoot across cloud, infra, and application layers What You'll Bring: Strong experience in platform/infrastructure engineering (Linux & Windows) Hands-on with IaC tools like Terraform or Ansible Proven experience with Kubernetes and Docker in production Solid AWS knowledge (EC2, S3, IAM, VPCs, networking) Bonus: Familiarity with VMware stack (vSphere, NSX, VCF) Excellent scripting and automation skills Strong understanding of cloud security and compliance Great communicator and team player in fast-paced environments Why Join? Salary up to £75,000 + bonus Hybrid working (2 days/week in Manchester Tech Hub) Enhanced pension contributions 25 days annual leave + bank holidays Flexitime and a modern DevOps culture Ready to shape the future of platform engineering in a cloud-first environment? Apply now to explore this opportunity further. IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
17/10/2025
Full time
Senior Platform Engineer - Manchester (Hybrid) - Up to £75K + Bonus Build the Future of Cloud & Containerisation Lorien Global is partnering with a fast-growing tech business in Manchester that's on a mission to modernise its infrastructure and scale its platform engineering capabilities. With a hybrid setup across AWS and on-prem VMware, they're laying the groundwork for high-performance microservices delivery-and you could be at the heart of it. The Role: As a Senior Platform Engineer , you'll play a key role in designing and automating resilient infrastructure across cloud and on-prem environments. You'll work hands-on with technologies like .NET, RabbitMQ, WebAPI, WCF, MySQL, and MongoDB, while deploying infrastructure using IaC and Kubernetes. This is a collaborative, high-impact role where you'll work closely with Engineering, Architecture, Security, and DevOps teams. You'll help shape reusable platform stacks, streamline deployment processes, and champion DevOps culture and cloud-native best practices. What You'll Be Doing: Architect and deploy scalable infrastructure using Terraform/Ansible Build reusable platform stacks across Kubernetes, Docker, and VMs Integrate CI/CD pipelines and GitOps workflows for seamless delivery Drive automation and reduce complexity across internal tooling Support cloud governance, security hardening, and operational readiness Create and maintain SOPs for internal and external delivery teams Troubleshoot across cloud, infra, and application layers What You'll Bring: Strong experience in platform/infrastructure engineering (Linux & Windows) Hands-on with IaC tools like Terraform or Ansible Proven experience with Kubernetes and Docker in production Solid AWS knowledge (EC2, S3, IAM, VPCs, networking) Bonus: Familiarity with VMware stack (vSphere, NSX, VCF) Excellent scripting and automation skills Strong understanding of cloud security and compliance Great communicator and team player in fast-paced environments Why Join? Salary up to £75,000 + bonus Hybrid working (2 days/week in Manchester Tech Hub) Enhanced pension contributions 25 days annual leave + bank holidays Flexitime and a modern DevOps culture Ready to shape the future of platform engineering in a cloud-first environment? Apply now to explore this opportunity further. IND_PC1 Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in a 1:1 environment Contribute to project tasks and assist with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team Awareness of cybersecurity best practices, MFA, and phishing prevention Familiarity with network troubleshooting (LAN, Wi-Fi, VLANs) and cloud services
17/10/2025
Full time
An established organisation in Bournemouth is seeking a proactive and technically skilled Senior IT Support Engineer to join their IT Services department. The role is primarily customer-facing, providing high-quality support to the organisation. The successful candidate will work as part of a collaborative IT team, handling 1st and 2nd line support and contributing to day-to-day IT operations. Responsibilities: Provide 1st and 2nd line support across hardware, software, and network systems Monitor, prioritise, and resolve support tickets, escalating complex issues as needed Perform routine IT operations and maintenance to ensure system stability and security Maintain accurate technical documentation and knowledge base articles Support device deployments and end-users in a 1:1 environment Contribute to project tasks and assist with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational, and communication skills Ability to work independently and collaboratively within a team Awareness of cybersecurity best practices, MFA, and phishing prevention Familiarity with network troubleshooting (LAN, Wi-Fi, VLANs) and cloud services
IT Support Engineer - 3-month contract My Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation point from the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobile device management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the IT Support Engineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person support for hardware, software, and user experience issues. Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain device management tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike, Microsoft Defender, Zscaler, and Rapid7. Support new device setup, configuration, and deployment through automated provisioning tools (Autopilot/JAMF). Apply now to speak with VIQU IT in confidence about the IT Support Engineer role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
17/10/2025
Contractor
IT Support Engineer - 3-month contract My Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation point from the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobile device management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the IT Support Engineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person support for hardware, software, and user experience issues. Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain device management tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike, Microsoft Defender, Zscaler, and Rapid7. Support new device setup, configuration, and deployment through automated provisioning tools (Autopilot/JAMF). Apply now to speak with VIQU IT in confidence about the IT Support Engineer role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
IT Support Engineer - 3-month contract - London My Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation point from the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobile device management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the IT Support Engineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person support for hardware, software, and user experience issues. Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain device management tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike, Microsoft Defender, Zscaler, and Rapid7. Support new device setup, configuration, and deployment through automated provisioning tools (Autopilot/JAMF). Apply now to speak with VIQU IT in confidence about the IT Support Engineer role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
17/10/2025
Contractor
IT Support Engineer - 3-month contract - London My Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation point from the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and macOS environments. Hands-on experience with: Microsoft Intune & Autopilot JAMF for macOS management PDQ Deploy CrowdStrike, Microsoft Defender, Zscaler, Rapid7 Mobile device management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the IT Support Engineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person support for hardware, software, and user experience issues. Ensure performance targets and service levels are consistently met across internal support teams. Provide advanced support for Windows 11 Enterprise, macOS, iOS, and Android operating systems. Administer and maintain device management tools such as Microsoft Intune, Autopilot, JAMF, and PDQ. Troubleshoot and maintain endpoint protection and cybersecurity applications, including CrowdStrike, Microsoft Defender, Zscaler, and Rapid7. Support new device setup, configuration, and deployment through automated provisioning tools (Autopilot/JAMF). Apply now to speak with VIQU IT in confidence about the IT Support Engineer role. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
IT Systems Engineer is member of the IT Infrastructure team, responsible for both the delivery of infrastructure projects and the ongoing support of the server infrastructure. The role focuses on ensuring the smooth operation, modernisation, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organisations. As an IT Systems Engineer, you will be instrumental in maintaining and enhancing the IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations. KEY RESPONSIBILITIES AND ACCOUNT ABILITIES: Maintain and support our client's server infrastructure. Ensure the continuous operation of primary and disaster recovery data centres through regular health checks. Participate in infrastructure-related projects, ensuring they meet business objectives and time lines. Collaborate with other IT teams and business units to ensure successful project implementation. Enhance system reliability and security by adhering to and implementing industry best practices. Ensure all infrastructure components are updated, patched, and protected against security threats. Provide support for server, network, and related infrastructure issue troubleshoot complex technical problems, ensuring system availability and optimal performance. Identify opportunities to enhance infrastructure efficiency, reliability, and security. Stay informed of industry trends and emerging technologies to introduce innovative solutions. Maintain and secure the IT infrastructure, focusing on anti virus, firewalls, and endpoint protection. Provide escalation support to the Help desk team. Ensure comprehensive documentation of procedures and keep system documentation, network diagrams, and support processes regularly updated Provide out-of-hours support and maintenance when required. Responsibility for the health, safety and well being of yourself and colleagues in the workplace. QUALIFICATIONS REQUIRED: Minimum of 2 years in a similar role within a medium to large organization. Proficient in Microsoft Windows Server technologies and VMware virtualization. Strong understanding of networking concepts such as LAN/WAN, IPv4/IPv6, DNS, DHCP, IP addressing, VLAN, and QoS. Familiarity with Office 365, Azure, and other cloud platforms. Excellent troubleshooting skills for server, storage, and network issues. Experience supporting business-critical applications, managing backups and restores, patching servers, and monitoring infrastructure performance. Strong communication skills across all levels of the business. Must possess all relevant work permits for the UK and security clearances (DBS and CTC). Relevant Vendor training and certifications DESIRABLE: Experience supporting mission-critical cloud-based systems, particularly Azure. Knowledge of and experience with Palo Alto firewall configuration. Proficiency in Power Shell scripting. This role is ideal for an IT professional with a robust background in infrastructure management, strong troubleshooting skills, and a proactive approach to maintaining and improving IT systems. You should be comfortable working in a dynamic environment where infrastructure reliability and security are critical to business operations Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
17/10/2025
Full time
IT Systems Engineer is member of the IT Infrastructure team, responsible for both the delivery of infrastructure projects and the ongoing support of the server infrastructure. The role focuses on ensuring the smooth operation, modernisation, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organisations. As an IT Systems Engineer, you will be instrumental in maintaining and enhancing the IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations. KEY RESPONSIBILITIES AND ACCOUNT ABILITIES: Maintain and support our client's server infrastructure. Ensure the continuous operation of primary and disaster recovery data centres through regular health checks. Participate in infrastructure-related projects, ensuring they meet business objectives and time lines. Collaborate with other IT teams and business units to ensure successful project implementation. Enhance system reliability and security by adhering to and implementing industry best practices. Ensure all infrastructure components are updated, patched, and protected against security threats. Provide support for server, network, and related infrastructure issue troubleshoot complex technical problems, ensuring system availability and optimal performance. Identify opportunities to enhance infrastructure efficiency, reliability, and security. Stay informed of industry trends and emerging technologies to introduce innovative solutions. Maintain and secure the IT infrastructure, focusing on anti virus, firewalls, and endpoint protection. Provide escalation support to the Help desk team. Ensure comprehensive documentation of procedures and keep system documentation, network diagrams, and support processes regularly updated Provide out-of-hours support and maintenance when required. Responsibility for the health, safety and well being of yourself and colleagues in the workplace. QUALIFICATIONS REQUIRED: Minimum of 2 years in a similar role within a medium to large organization. Proficient in Microsoft Windows Server technologies and VMware virtualization. Strong understanding of networking concepts such as LAN/WAN, IPv4/IPv6, DNS, DHCP, IP addressing, VLAN, and QoS. Familiarity with Office 365, Azure, and other cloud platforms. Excellent troubleshooting skills for server, storage, and network issues. Experience supporting business-critical applications, managing backups and restores, patching servers, and monitoring infrastructure performance. Strong communication skills across all levels of the business. Must possess all relevant work permits for the UK and security clearances (DBS and CTC). Relevant Vendor training and certifications DESIRABLE: Experience supporting mission-critical cloud-based systems, particularly Azure. Knowledge of and experience with Palo Alto firewall configuration. Proficiency in Power Shell scripting. This role is ideal for an IT professional with a robust background in infrastructure management, strong troubleshooting skills, and a proactive approach to maintaining and improving IT systems. You should be comfortable working in a dynamic environment where infrastructure reliability and security are critical to business operations Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Solutions Architect - AIDC Technologies Northwest UK (Hybrid - 2 days/week in Stockport) £80,000 - £100,000 base + 20% bonus + benefits Are you a technical expert in AIDC and enterprise mobility looking to shape the future of digital transformation in a growing UK business? We're hiring a Solutions Architect to lead the design and delivery of cutting-edge solutions using technologies like Zebra, Honeywell, and Datalogic . This is a newly created role offering autonomy, variety, and the chance to become the most senior technical voice in a fast-evolving team. What You'll Be Doing Partner with sales teams to understand customer needs and propose tailored AIDC solutions. Lead technical engagements, from discovery to deployment. Design scalable, secure, and supportable architectures. Create proposals, high-level designs, and cost models. Support implementation and training, including occasional hands-on installation. Stay ahead of market trends and contribute to reusable solution frameworks. Your Technical Profile Deep expertise in barcode scanning, mobile computing, RFID, and industrial printing . Experience with Zebra, Honeywell, Datalogic hardware platforms. Familiarity with SOTI MobiControl , 42Gears , and other device management tools. Understanding of Wi-Fi 5/6/6E , Android Enterprise , and Windows IoT . Knowledge of warehouse, manufacturing, and retail workflows . Integration experience with ERP, WMS, MDM systems , and APIs/middleware. Preferred Certifications Zebra Certified Solution Professional (ZCSP) / Sales Engineer (ZCSE) Honeywell Mobility Edge Certified Datalogic Partner Accreditation SOTI MobiControl Certification Android Enterprise Professional Cisco CCNA / Microsoft Azure Fundamentals (bonus) Why Join? Be the technical lead in a newly formed UK team. Influence the growth of a high-potential business unit. Work in a hybrid model with flexibility and autonomy. Collaborate with passionate professionals driving innovation in enterprise mobility. Ready to shape what's next in AIDC? Apply now and be part of a journey where your impact is real, your growth is continuous, and your expertise is valued.
17/10/2025
Full time
Solutions Architect - AIDC Technologies Northwest UK (Hybrid - 2 days/week in Stockport) £80,000 - £100,000 base + 20% bonus + benefits Are you a technical expert in AIDC and enterprise mobility looking to shape the future of digital transformation in a growing UK business? We're hiring a Solutions Architect to lead the design and delivery of cutting-edge solutions using technologies like Zebra, Honeywell, and Datalogic . This is a newly created role offering autonomy, variety, and the chance to become the most senior technical voice in a fast-evolving team. What You'll Be Doing Partner with sales teams to understand customer needs and propose tailored AIDC solutions. Lead technical engagements, from discovery to deployment. Design scalable, secure, and supportable architectures. Create proposals, high-level designs, and cost models. Support implementation and training, including occasional hands-on installation. Stay ahead of market trends and contribute to reusable solution frameworks. Your Technical Profile Deep expertise in barcode scanning, mobile computing, RFID, and industrial printing . Experience with Zebra, Honeywell, Datalogic hardware platforms. Familiarity with SOTI MobiControl , 42Gears , and other device management tools. Understanding of Wi-Fi 5/6/6E , Android Enterprise , and Windows IoT . Knowledge of warehouse, manufacturing, and retail workflows . Integration experience with ERP, WMS, MDM systems , and APIs/middleware. Preferred Certifications Zebra Certified Solution Professional (ZCSP) / Sales Engineer (ZCSE) Honeywell Mobility Edge Certified Datalogic Partner Accreditation SOTI MobiControl Certification Android Enterprise Professional Cisco CCNA / Microsoft Azure Fundamentals (bonus) Why Join? Be the technical lead in a newly formed UK team. Influence the growth of a high-potential business unit. Work in a hybrid model with flexibility and autonomy. Collaborate with passionate professionals driving innovation in enterprise mobility. Ready to shape what's next in AIDC? Apply now and be part of a journey where your impact is real, your growth is continuous, and your expertise is valued.
PLEASE NOTE: This role is 100% office based in Bicester. If you are not within a reasonable commute or clear you are relocating already please do not apply. Are you an experienced IT Support Engineer with MSP experience? Do you thrive in a dynamic B2B support environment and enjoy resolving technical challenges across a range of technologies? Equation Recruitment is working on behalf of a fast-growing Managed Service Provider based in Bicester, recruiting for a proactive and technically capable IT Support Engineer to join their expanding team. This role sits firmly between 1st and 2nd line support, ideal for someone who has already built a solid technical foundation and is now ready to step up. What's on Offer? Salary of £26,000-£30,000 (DOE) Monday to Friday, office hours Access to certifications and career progression Exposure to varied B2B client environments and technologies Collaborative team culture focused on growth and development The Role You will be responsible for delivering high-quality technical support to business clients across the UK. From handling escalated support tickets to assisting in project delivery, you'll play a key part in keeping our clients operational, secure, and well-supported. Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows 10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on migrations and technical projects Maintaining service documentation and ensuring SLA adherence What We're Looking For: Some experience in an MSP or B2B IT support role Strong Microsoft 365 support knowledge Solid understanding of networking fundamentals Experience with endpoint protection and backup tools Confident communicator and team player with a growth mindset Bonus Points For: Knowledge of Microsoft Intune, Autopilot, and Azure AD VoIP systems or telecoms experience Cyber Essentials familiarity Full UK driving licence (occasional on-site work may be required) If you're ready to progress your IT support career in a role that offers variety, challenge, and genuine career development, we want to hear from you. Equation Recruitment is acting as an employment agency on behalf of our client - The Computer Clinic Bicester and CVs are at times forwarded to the clients ATS for review pre-screening
17/10/2025
Full time
PLEASE NOTE: This role is 100% office based in Bicester. If you are not within a reasonable commute or clear you are relocating already please do not apply. Are you an experienced IT Support Engineer with MSP experience? Do you thrive in a dynamic B2B support environment and enjoy resolving technical challenges across a range of technologies? Equation Recruitment is working on behalf of a fast-growing Managed Service Provider based in Bicester, recruiting for a proactive and technically capable IT Support Engineer to join their expanding team. This role sits firmly between 1st and 2nd line support, ideal for someone who has already built a solid technical foundation and is now ready to step up. What's on Offer? Salary of £26,000-£30,000 (DOE) Monday to Friday, office hours Access to certifications and career progression Exposure to varied B2B client environments and technologies Collaborative team culture focused on growth and development The Role You will be responsible for delivering high-quality technical support to business clients across the UK. From handling escalated support tickets to assisting in project delivery, you'll play a key part in keeping our clients operational, secure, and well-supported. Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows 10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on migrations and technical projects Maintaining service documentation and ensuring SLA adherence What We're Looking For: Some experience in an MSP or B2B IT support role Strong Microsoft 365 support knowledge Solid understanding of networking fundamentals Experience with endpoint protection and backup tools Confident communicator and team player with a growth mindset Bonus Points For: Knowledge of Microsoft Intune, Autopilot, and Azure AD VoIP systems or telecoms experience Cyber Essentials familiarity Full UK driving licence (occasional on-site work may be required) If you're ready to progress your IT support career in a role that offers variety, challenge, and genuine career development, we want to hear from you. Equation Recruitment is acting as an employment agency on behalf of our client - The Computer Clinic Bicester and CVs are at times forwarded to the clients ATS for review pre-screening
Job Title: Senior IT Technician Location: Pencoed,Bridgend, South Wales (some travel to partner sites required) Salary: Competitive depending on experience Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are now seeking a Senior IT Technician to join our team in Bridgend. This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners' sites, when on-site assistance is needed. Responsibilities Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution Lead root cause analysis and implement long-term solutions to recurring issues Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments Maintain and improve internal documentation, processes, and knowledge base articles Deliver on-site support for critical issues and project work as required Collaborate with junior technicians to mentor and support their development Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality Stay up to date with emerging technologies and recommend improvements to systems and processes What we're looking for: Minimum 3-5 years' experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions Experience with remote monitoring and management (RMM) tools and ticketing systems Excellent troubleshooting and diagnostic skills Strong communication and interpersonal skills, with a customer-first mindset Ability to work independently and manage multiple priorities Full UK driving licence required - travel to client sites is part of the role Benefits: Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional growth and development Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already have the right to live and work in the UK to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 3rd Line Support Engineer, IT Support Engineer, Senior Helpdesk Engineer, 3rd Line Support Technician, IT Support Technician, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Service Desk Technician, Technical Support, IT Systems Technician, ICT Technician, IT Systems Support, 2nd Line, Technical Support Engineer, Tech Support may also be considered for this role.
17/10/2025
Full time
Job Title: Senior IT Technician Location: Pencoed,Bridgend, South Wales (some travel to partner sites required) Salary: Competitive depending on experience Job Type: Full time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are now seeking a Senior IT Technician to join our team in Bridgend. This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners' sites, when on-site assistance is needed. Responsibilities Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution Lead root cause analysis and implement long-term solutions to recurring issues Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments Maintain and improve internal documentation, processes, and knowledge base articles Deliver on-site support for critical issues and project work as required Collaborate with junior technicians to mentor and support their development Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality Stay up to date with emerging technologies and recommend improvements to systems and processes What we're looking for: Minimum 3-5 years' experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment Strong technical knowledge in: Windows Server (2016/2019/2022) Microsoft 365 administration and support Active Directory, Group Policy, DNS/DHCP Networking (VLANs, firewalls, routers/switches) Virtualisation technologies (Hyper-V, VMware) Backup and disaster recovery solutions Experience with remote monitoring and management (RMM) tools and ticketing systems Excellent troubleshooting and diagnostic skills Strong communication and interpersonal skills, with a customer-first mindset Ability to work independently and manage multiple priorities Full UK driving licence required - travel to client sites is part of the role Benefits: Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional growth and development Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already have the right to live and work in the UK to be considered. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: 3rd Line Support Engineer, IT Support Engineer, Senior Helpdesk Engineer, 3rd Line Support Technician, IT Support Technician, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Service Desk Technician, Technical Support, IT Systems Technician, ICT Technician, IT Systems Support, 2nd Line, Technical Support Engineer, Tech Support may also be considered for this role.
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