Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
We don't use agencies. This role is primarily office based with a choice of locations, Richmond TW9 or Worcester. About CloudClevr CloudClevr is a dynamic leader in cloud computing solutions, empowering businesses worldwide with scalable, secure, and intelligent cloud infrastructure. Our mission is to simplify cloud adoption, driving innovation and efficiency for our clients. We're a fast-growing team passionate about delivering exceptional service and fostering a high-performance culture. Job Summary We are seeking an experienced and visionary Service Delivery Manager to lead our Helpdesk operations at CloudClevr. In this pivotal role, you will oversee a team of 45 dedicated support professionals, ensuring seamless, high-quality service delivery to our global customer base. Leadership is at the heart of this position- you'll inspire, mentor, and empower your team to exceed expectations while driving operational excellence and continuous improvement. If you thrive on building high-performing teams and turning challenges into opportunities, this is your chance to make a lasting impact. Key Responsibilities - Team Leadership & Development: Provide strong, hands-on leadership to a 45-person Helpdesk team, including hiring, onboarding, performance management, coaching, and career development to build a motivated, skilled workforce. - Operational Oversight: Manage end-to-end Helpdesk operations, including ticket resolution, escalation handling, and resource allocation to maintain SLAs and achieve 99%+ customer satisfaction targets. - Performance Optimisation: Develop and implement strategies to enhance service delivery, such as process automation, knowledge base improvements, and KPI monitoring (e.g., response times, resolution rates, CSAT). - Deep technical knowledge of Microsoft and IT service management is required. The helpdesk is a technical desk, and leadership requires in depth technical knowledge - Stakeholder Collaboration: Partner with cross-functional teams (e.g., Product, Engineering, Sales) to align support efforts with business goals, resolve complex issues, and contribute to product feedback loops. - Quality Assurance & Compliance: Ensure adherence to ITIL best practices, data security standards, and regulatory requirements while conducting regular audits and training sessions. - Crisis Management: Lead incident response for high-impact issues, minimising downtime and communicating effectively with customers and executives. - Continuous Improvement: Champion a culture of innovation by analysing trends, implementing feedback mechanisms, and driving initiatives that reduce costs and elevate service levels. Qualifications - Experience: 5+ years in IT service management or customer support operations, with at least 3 years in a leadership role managing teams of 30+ staff. - Leadership Expertise: Proven track record of building and leading high-performing teams in a fast-paced environment; experience in change management and fostering inclusive, results-oriented cultures is essential. - Technical Knowledge: Strong understanding of cloud technologies (e.g. Azure and M365), IT service management frameworks (ITIL v4 preferred), and tools like HaloPSA and Ninja RMM. - Skills: Excellent communication and interpersonal skills; analytical mindset with experience in metrics-driven decision-making; ability to thrive under pressure and multitask effectively. What We Offer - Competitive salary £60,000 - Comprehensive benefits package - Professional growth opportunities with ongoing training, conferences, and leadership development programs. - A flexible work environment with a focus on work-life balance. - The chance to join a collaborative team that's redefining cloud services. At CloudClevr, we believe in empowering our people to deliver clever solutions. If you're a strategic leader ready to elevate our Helpdesk to new heights, apply today by sending your CV and a cover letter to. We can't wait to hear how you'll lead us forward!
22/10/2025
Full time
We don't use agencies. This role is primarily office based with a choice of locations, Richmond TW9 or Worcester. About CloudClevr CloudClevr is a dynamic leader in cloud computing solutions, empowering businesses worldwide with scalable, secure, and intelligent cloud infrastructure. Our mission is to simplify cloud adoption, driving innovation and efficiency for our clients. We're a fast-growing team passionate about delivering exceptional service and fostering a high-performance culture. Job Summary We are seeking an experienced and visionary Service Delivery Manager to lead our Helpdesk operations at CloudClevr. In this pivotal role, you will oversee a team of 45 dedicated support professionals, ensuring seamless, high-quality service delivery to our global customer base. Leadership is at the heart of this position- you'll inspire, mentor, and empower your team to exceed expectations while driving operational excellence and continuous improvement. If you thrive on building high-performing teams and turning challenges into opportunities, this is your chance to make a lasting impact. Key Responsibilities - Team Leadership & Development: Provide strong, hands-on leadership to a 45-person Helpdesk team, including hiring, onboarding, performance management, coaching, and career development to build a motivated, skilled workforce. - Operational Oversight: Manage end-to-end Helpdesk operations, including ticket resolution, escalation handling, and resource allocation to maintain SLAs and achieve 99%+ customer satisfaction targets. - Performance Optimisation: Develop and implement strategies to enhance service delivery, such as process automation, knowledge base improvements, and KPI monitoring (e.g., response times, resolution rates, CSAT). - Deep technical knowledge of Microsoft and IT service management is required. The helpdesk is a technical desk, and leadership requires in depth technical knowledge - Stakeholder Collaboration: Partner with cross-functional teams (e.g., Product, Engineering, Sales) to align support efforts with business goals, resolve complex issues, and contribute to product feedback loops. - Quality Assurance & Compliance: Ensure adherence to ITIL best practices, data security standards, and regulatory requirements while conducting regular audits and training sessions. - Crisis Management: Lead incident response for high-impact issues, minimising downtime and communicating effectively with customers and executives. - Continuous Improvement: Champion a culture of innovation by analysing trends, implementing feedback mechanisms, and driving initiatives that reduce costs and elevate service levels. Qualifications - Experience: 5+ years in IT service management or customer support operations, with at least 3 years in a leadership role managing teams of 30+ staff. - Leadership Expertise: Proven track record of building and leading high-performing teams in a fast-paced environment; experience in change management and fostering inclusive, results-oriented cultures is essential. - Technical Knowledge: Strong understanding of cloud technologies (e.g. Azure and M365), IT service management frameworks (ITIL v4 preferred), and tools like HaloPSA and Ninja RMM. - Skills: Excellent communication and interpersonal skills; analytical mindset with experience in metrics-driven decision-making; ability to thrive under pressure and multitask effectively. What We Offer - Competitive salary £60,000 - Comprehensive benefits package - Professional growth opportunities with ongoing training, conferences, and leadership development programs. - A flexible work environment with a focus on work-life balance. - The chance to join a collaborative team that's redefining cloud services. At CloudClevr, we believe in empowering our people to deliver clever solutions. If you're a strategic leader ready to elevate our Helpdesk to new heights, apply today by sending your CV and a cover letter to. We can't wait to hear how you'll lead us forward!
This is a 6 Month Fixed term role with option of extension or going permanent. We are looking for a 2nd Line Support Technician that provides advanced technical support to resolve complex incidents and service requests escalated from 1st Line Support. This role ensures high-quality service delivery, maintains system stability, and contributes to continuous improvement within the IT support function. The role requires accuracy, accountability, and proactive communication to meet SLAs and maintain IT operational excellence. The role is Hybrid but initially requires 4/5 days on side moving to 2.5/3 days onsite. Key Responsibilities: Incident Management: * Troubleshoot and resolve escalated technical issues related to hardware, software, and bespoke systems. * Take ownership of incidents through to resolution, ensuring timely updates and clear communication with users. * Escalate issues appropriately when outside of scope, following documented ITSM processes. Service Requests: * Handle user requests that require technical expertise or system changes. * Support software installations, upgrades, and configuration changes. * Ensure accurate recording of all service requests and related activities in IT systems. System Support: * Maintain and monitor key IT systems, ensuring compliance with company policies. * Perform user account management across Microsoft 365, Jumpcloud, and other platforms. * Provision and de-provision accounts and equipment for starters, leavers, and role changes. * Manage security permissions and access control. * Keep IT asset logs accurate and up to date. Escalation and Collaboration: * Collaborate with the IT Support Manager, 3rd Line Engineers, and external vendors to resolve complex issues. * Assist the IT Support Manager in mentoring team members and sharing knowledge. Documentation and Reporting: * Maintain accurate records of work performed in the IT Service Management (ITSM) system. * Contribute to the IT Knowledgebase, creating and updating technical documentation to support team learning and consistency. Continuous Improvement: * Identify recurring issues and suggest process improvements to prevent future occurrences. * Participate in IT projects, upgrades, and rollouts as required. * Proactively recommend enhancements to workflows, tools, or procedures. Skills & Qualifications: Essential Skills and Experience: * 2-3 years of proven experience in a 2nd Line or advanced 1st Line IT support role. Strong knowledge of: o Windows operating systems o Microsoft 365 administration (Exchange Online, Teams, SharePoint) o Active Directory and Group Policy management o Laptop setup and provisioning of equipment o Endpoint management and remote support tools o IT security principles and endpoint protection tools o Mobile Device Management (eg, Intune, Jumpcloud) * Strong problem-solving, accuracy, and communication skills. * Understanding of SLAs and prioritization to ensure tickets are handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
22/10/2025
Full time
This is a 6 Month Fixed term role with option of extension or going permanent. We are looking for a 2nd Line Support Technician that provides advanced technical support to resolve complex incidents and service requests escalated from 1st Line Support. This role ensures high-quality service delivery, maintains system stability, and contributes to continuous improvement within the IT support function. The role requires accuracy, accountability, and proactive communication to meet SLAs and maintain IT operational excellence. The role is Hybrid but initially requires 4/5 days on side moving to 2.5/3 days onsite. Key Responsibilities: Incident Management: * Troubleshoot and resolve escalated technical issues related to hardware, software, and bespoke systems. * Take ownership of incidents through to resolution, ensuring timely updates and clear communication with users. * Escalate issues appropriately when outside of scope, following documented ITSM processes. Service Requests: * Handle user requests that require technical expertise or system changes. * Support software installations, upgrades, and configuration changes. * Ensure accurate recording of all service requests and related activities in IT systems. System Support: * Maintain and monitor key IT systems, ensuring compliance with company policies. * Perform user account management across Microsoft 365, Jumpcloud, and other platforms. * Provision and de-provision accounts and equipment for starters, leavers, and role changes. * Manage security permissions and access control. * Keep IT asset logs accurate and up to date. Escalation and Collaboration: * Collaborate with the IT Support Manager, 3rd Line Engineers, and external vendors to resolve complex issues. * Assist the IT Support Manager in mentoring team members and sharing knowledge. Documentation and Reporting: * Maintain accurate records of work performed in the IT Service Management (ITSM) system. * Contribute to the IT Knowledgebase, creating and updating technical documentation to support team learning and consistency. Continuous Improvement: * Identify recurring issues and suggest process improvements to prevent future occurrences. * Participate in IT projects, upgrades, and rollouts as required. * Proactively recommend enhancements to workflows, tools, or procedures. Skills & Qualifications: Essential Skills and Experience: * 2-3 years of proven experience in a 2nd Line or advanced 1st Line IT support role. Strong knowledge of: o Windows operating systems o Microsoft 365 administration (Exchange Online, Teams, SharePoint) o Active Directory and Group Policy management o Laptop setup and provisioning of equipment o Endpoint management and remote support tools o IT security principles and endpoint protection tools o Mobile Device Management (eg, Intune, Jumpcloud) * Strong problem-solving, accuracy, and communication skills. * Understanding of SLAs and prioritization to ensure tickets are handled efficiently. * Attention to detail and adherence to IT processes. Desirable Skills and Knowledge: * Knowledge of Apple macOS and Linux systems * SQL/MySQL experience * Scripting or automation experience * ITIL Foundation certification or equivalent experience Full job spec will be given on application WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Salary: Up to £85,000 per annum (DOE) Hybrid: Mostly Remote, may require some travel to London office, up to 1 day p/w Location: Central London About the Role and Client Join a leading IT Consultancy as a Lead Full Stack Developer. You will take end-to-end ownership of technical delivery within your team, ensuring high-quality, scalable solutions that align with both product goals and engineering standards. You will be working closely with the Principal Developer, other Lead Developers, and Engineering Managers to ensure your team's work contributes to a consistent and scalable wider strategy. Key Responsibilities Lead and mentor your team in full stack development, fostering technical excellence and continuous learning. Own technical delivery within your team while working with the Principal Developer, other Lead Developers, and Engineering Managers on architecture, tooling, and overall engineering strategy. Develop and maintain server-side logic and user-facing features, ensuring applications meet high standards for quality, scalability, and security. Collaborate with Product Managers and UI/UX Designers to translate requirements into technical solutions that effectively balance feasibility, user experience, and business value. Optimise applications for performance and scalability by identifying and implementing targeted improvements. Integrate AI technologies into products (e.g., AI-powered features, automation) and leverage AI-assisted tools to boost productivity and quality. Essential Requirements Strong full stack development skills, with proficiency in modern front-end frameworks (e.g., React, Angular, Vue.js) and back-end languages (e.g., Node.js, Python, Java). Hands-on experience with databases (SQL and NoSQL), cloud platforms (Azure/AWS), containerisation (Docker), and CI/CD pipelines. Experience implementing AI in a business context-such as integrating AI APIs/services, developing AI-powered features, or utilizing AI-assisted development tools (e.g., GitHub Copilot). Thorough understanding of UI/UX feasibility, responsive design, and creating user-friendly applications. Solid grasp of testing, debugging, and optimization practices across the stack. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
22/10/2025
Full time
Salary: Up to £85,000 per annum (DOE) Hybrid: Mostly Remote, may require some travel to London office, up to 1 day p/w Location: Central London About the Role and Client Join a leading IT Consultancy as a Lead Full Stack Developer. You will take end-to-end ownership of technical delivery within your team, ensuring high-quality, scalable solutions that align with both product goals and engineering standards. You will be working closely with the Principal Developer, other Lead Developers, and Engineering Managers to ensure your team's work contributes to a consistent and scalable wider strategy. Key Responsibilities Lead and mentor your team in full stack development, fostering technical excellence and continuous learning. Own technical delivery within your team while working with the Principal Developer, other Lead Developers, and Engineering Managers on architecture, tooling, and overall engineering strategy. Develop and maintain server-side logic and user-facing features, ensuring applications meet high standards for quality, scalability, and security. Collaborate with Product Managers and UI/UX Designers to translate requirements into technical solutions that effectively balance feasibility, user experience, and business value. Optimise applications for performance and scalability by identifying and implementing targeted improvements. Integrate AI technologies into products (e.g., AI-powered features, automation) and leverage AI-assisted tools to boost productivity and quality. Essential Requirements Strong full stack development skills, with proficiency in modern front-end frameworks (e.g., React, Angular, Vue.js) and back-end languages (e.g., Node.js, Python, Java). Hands-on experience with databases (SQL and NoSQL), cloud platforms (Azure/AWS), containerisation (Docker), and CI/CD pipelines. Experience implementing AI in a business context-such as integrating AI APIs/services, developing AI-powered features, or utilizing AI-assisted development tools (e.g., GitHub Copilot). Thorough understanding of UI/UX feasibility, responsive design, and creating user-friendly applications. Solid grasp of testing, debugging, and optimization practices across the stack. To be considered, please ensure you complete your application on the Computappoint website. Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
Integration Manager £85,000 per annum + permanent benefits Manchester - Flexible working About the Role: We are seeking an experienced Integration Manager to lead our integration services and platforms, ensuring seamless data flow across enterprise systems. This is a strategic role, responsible for overseeing the development, maintenance, and optimisation of integration platforms such as Boomi, Oracle Integrations, Microsoft SSIS, and SoftwareAG webMethods . You will lead a team of integration engineers, shape integration strategy, implement automation and DevOps practices . The role also involves driving best practice in data governance, security, and compliance across all integration services. Key Responsibilities: Lead the design, implementation, and management of enterprise integration platforms and processes. Build and mentor a high-performing team of integration engineers. Oversee security, privacy, and compliance for integration environments. Drive automation, continuous integration, and efficient delivery of integration services. Establish governance frameworks, policies, and standards for integration architecture. Engage with stakeholders to understand business needs and deliver high-quality integration solutions. Technical Requirements: Strong experience with Boomi, Oracle Integrations, Microsoft SSIS, or webMethods . Expertise in integration architecture, API management, workflow automation, and cloud-based integrations . Knowledge of DevOps, CI/CD, automated testing, and monitoring . Familiarity with information security, data governance, and compliance standards (eg, GDPR). Experience leading complex integration projects and cross-functional teams. Skills & Competencies: Inclusive and motivating leadership style Strong stakeholder management and communication skills Strategic thinking with a focus on innovation and operational excellence Proficiency in project planning, operations management, and enterprise IT architecture
22/10/2025
Full time
Integration Manager £85,000 per annum + permanent benefits Manchester - Flexible working About the Role: We are seeking an experienced Integration Manager to lead our integration services and platforms, ensuring seamless data flow across enterprise systems. This is a strategic role, responsible for overseeing the development, maintenance, and optimisation of integration platforms such as Boomi, Oracle Integrations, Microsoft SSIS, and SoftwareAG webMethods . You will lead a team of integration engineers, shape integration strategy, implement automation and DevOps practices . The role also involves driving best practice in data governance, security, and compliance across all integration services. Key Responsibilities: Lead the design, implementation, and management of enterprise integration platforms and processes. Build and mentor a high-performing team of integration engineers. Oversee security, privacy, and compliance for integration environments. Drive automation, continuous integration, and efficient delivery of integration services. Establish governance frameworks, policies, and standards for integration architecture. Engage with stakeholders to understand business needs and deliver high-quality integration solutions. Technical Requirements: Strong experience with Boomi, Oracle Integrations, Microsoft SSIS, or webMethods . Expertise in integration architecture, API management, workflow automation, and cloud-based integrations . Knowledge of DevOps, CI/CD, automated testing, and monitoring . Familiarity with information security, data governance, and compliance standards (eg, GDPR). Experience leading complex integration projects and cross-functional teams. Skills & Competencies: Inclusive and motivating leadership style Strong stakeholder management and communication skills Strategic thinking with a focus on innovation and operational excellence Proficiency in project planning, operations management, and enterprise IT architecture
Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding technical care. The Company Our client is a leading MSP provider specialising in delivering secure networks and solutions to clients across the UK. The Service Desk Manager will join a dynamic team that values hard work and innovative thinking, working primarily onsite from their offices near Bradford, with occasional visits to client sites. This role requires UK residency and eligibility for Security Clearance (SC). What's Required? The ideal Service Desk Manager will bring: Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What's Next? If you're an experienced Service Desk professional looking to lead a capable team delivering secure and high-impact IT services, apply today for immediate consideration! Service Desk Manager, IT Support, SC Clearance, COR7384 Corriculo Ltd acts as an employment agency and an employment business.
22/10/2025
Full time
Service Desk Manager, IT Support, SC Clearance, COR7384 An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK. The Role As the Service Desk Manager, you'll lead a skilled technical team providing exceptional support across critical IT systems. This is a hands-on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day-to-day operations within a 24/7 support environment. You'll oversee incident management, service delivery, and continuous improvement - ensuring customers experience reliability, transparency, and outstanding technical care. The Company Our client is a leading MSP provider specialising in delivering secure networks and solutions to clients across the UK. The Service Desk Manager will join a dynamic team that values hard work and innovative thinking, working primarily onsite from their offices near Bradford, with occasional visits to client sites. This role requires UK residency and eligibility for Security Clearance (SC). What's Required? The ideal Service Desk Manager will bring: Strong experience leading a customer-facing IT support team Strong technical knowledge of Microsoft 365, Azure, infrastructure, networking, and cloud environments Familiarity with ITIL or ISO27001 frameworks and service improvement practices is a plus, as is ConnectWise experience Eligibility for SC Clearance and a valid UK driving licence What's Next? If you're an experienced Service Desk professional looking to lead a capable team delivering secure and high-impact IT services, apply today for immediate consideration! Service Desk Manager, IT Support, SC Clearance, COR7384 Corriculo Ltd acts as an employment agency and an employment business.
Are you a delivery leader who thrives at the intersection of technology, transformation, and business value? We're supporting a well-established financial services organisation undergoing a major change programme. They're modernising core systems and moving a significant number of legacy applications to the cloud - and they need a technical Delivery Manager to drive success across key change initiatives with strong cloud migration experience. What you'll be doing Leading the end-to-end delivery of complex change projects, with budgets over £2m. Translating strategic goals into practical execution plans with measurable outcomes. Managing cross-functional teams across business, technology, and change. Overseeing cloud-related change delivery - including application migration, systems decommissioning, and platform integration. Owning stakeholder engagement and ensuring smooth handover into operations. What we're looking for A proven track record delivering complex technology-enabled change in regulated environments. Strong knowledge of cloud transformation - particularly moving legacy systems to Azure Cloud). Comfortable with both Agile and traditional delivery methodologies (e.g., Scrum, Kanban, Waterfall). A confident communicator able to influence at senior levels and drive results across matrix teams. Experience in Financial Services, Insurance, or Pensions preferred. Why apply? This is a chance to be at the heart of a high-impact transformation, working with smart people in a supportive and delivery-focused culture. You'll play a key role in shaping the future technology landscape of a major UK financial brand. Interested? Apply now or message me directly for a confidential discussion.
22/10/2025
Contractor
Are you a delivery leader who thrives at the intersection of technology, transformation, and business value? We're supporting a well-established financial services organisation undergoing a major change programme. They're modernising core systems and moving a significant number of legacy applications to the cloud - and they need a technical Delivery Manager to drive success across key change initiatives with strong cloud migration experience. What you'll be doing Leading the end-to-end delivery of complex change projects, with budgets over £2m. Translating strategic goals into practical execution plans with measurable outcomes. Managing cross-functional teams across business, technology, and change. Overseeing cloud-related change delivery - including application migration, systems decommissioning, and platform integration. Owning stakeholder engagement and ensuring smooth handover into operations. What we're looking for A proven track record delivering complex technology-enabled change in regulated environments. Strong knowledge of cloud transformation - particularly moving legacy systems to Azure Cloud). Comfortable with both Agile and traditional delivery methodologies (e.g., Scrum, Kanban, Waterfall). A confident communicator able to influence at senior levels and drive results across matrix teams. Experience in Financial Services, Insurance, or Pensions preferred. Why apply? This is a chance to be at the heart of a high-impact transformation, working with smart people in a supportive and delivery-focused culture. You'll play a key role in shaping the future technology landscape of a major UK financial brand. Interested? Apply now or message me directly for a confidential discussion.
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
22/10/2025
Full time
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
Network Architect - Defence and National Security Salary: £70k - £78k 10% DV Clearance Allowance paid monthly Car Allowance: £6k 15% Bonus Total Compensation circa: £90k - £103k You will join a global IT Consultancy, and help government clients through their digital transformation journey. Clearance: Candidates must be willing and eligible to go through SC and DV clearance for this role. Due to the nature of the clearance involved candidates must be sole UK Nationals Responsibilities: Provide day to day support to the Programme and Project Managers to deliver the required network designs within all work streams (Main Programme, Live Service, Service Requests and Requests for Change). Support the Lead Architect/deputy CTO in defining designs in line with requirements. Support the Network Design Engineers and Support Engineers with delivery and operational challenges. Create and be responsible for HLD/LLD components for specific key areas of the solution: Cisco FMC, SSM, FTD, Gigamon HC1 and GigaVUE FM, Juniper WAN and LAN, Endace, NTP, Data Centre Firewall and LAN. Ensure designs produced are fit for purpose and are capable of going through review and governance. Provide input into reports, when required, to the customer and Programme. Skills Required: Demonstrable design experience in proposing and utilising technologies from a variety of industry leading technology vendors. Experience in requirements management and associated tooling. Demonstrable experience in the creation of IP Addressing designs or in the configuration and support of said design. Demonstrable troubleshooting skills and approach to defect resolution. Strong technical networking knowledge (with vendor certifications) of routing protocols, virtual routing instances, VPNs, Security zones and policies, QoS, high availability Experienced in configuring Juniper (SRX, EX), Cisco and Gigamon network products Solid understanding of customer end to end life cycle Excellent communications skills (with different teams), willing to share knowledge, able to take ownership and responsibility and make quick decisions
22/10/2025
Full time
Network Architect - Defence and National Security Salary: £70k - £78k 10% DV Clearance Allowance paid monthly Car Allowance: £6k 15% Bonus Total Compensation circa: £90k - £103k You will join a global IT Consultancy, and help government clients through their digital transformation journey. Clearance: Candidates must be willing and eligible to go through SC and DV clearance for this role. Due to the nature of the clearance involved candidates must be sole UK Nationals Responsibilities: Provide day to day support to the Programme and Project Managers to deliver the required network designs within all work streams (Main Programme, Live Service, Service Requests and Requests for Change). Support the Lead Architect/deputy CTO in defining designs in line with requirements. Support the Network Design Engineers and Support Engineers with delivery and operational challenges. Create and be responsible for HLD/LLD components for specific key areas of the solution: Cisco FMC, SSM, FTD, Gigamon HC1 and GigaVUE FM, Juniper WAN and LAN, Endace, NTP, Data Centre Firewall and LAN. Ensure designs produced are fit for purpose and are capable of going through review and governance. Provide input into reports, when required, to the customer and Programme. Skills Required: Demonstrable design experience in proposing and utilising technologies from a variety of industry leading technology vendors. Experience in requirements management and associated tooling. Demonstrable experience in the creation of IP Addressing designs or in the configuration and support of said design. Demonstrable troubleshooting skills and approach to defect resolution. Strong technical networking knowledge (with vendor certifications) of routing protocols, virtual routing instances, VPNs, Security zones and policies, QoS, high availability Experienced in configuring Juniper (SRX, EX), Cisco and Gigamon network products Solid understanding of customer end to end life cycle Excellent communications skills (with different teams), willing to share knowledge, able to take ownership and responsibility and make quick decisions
Role: Technical Architect Salary: £80k base + 3k Bonus + 5% Pension Location: Remote Start Date: ASAP About the Role We are seeking a highly skilled Architect with strong multi-cloud expertise and experience delivering complex digital solutions, ideally within central government or other regulated environments. You will be responsible for shaping technology strategy, designing secure and scalable solutions, and guiding delivery teams to ensure alignment with business objectives and GDS (Government Digital Service) standards. This is a key role for someone passionate about using cloud and modern digital technology to help transform critical public services. Key Responsibilities Lead solution architecture design across cloud platforms (AWS, Azure, GCP). Define and own end-to-end solution designs, ensuring alignment with business objectives, technical strategy, and GDS service standards. Collaborate with Product Managers, Delivery Managers, Developers, and Security teams to deliver well-architected solutions. Translate business requirements into secure, scalable technical designs. Provide architectural governance, assurance, and design review throughout the delivery life cycle. Ensure compliance with government security, data handling, and accessibility requirements. Produce architecture artefacts including HLDs, LLDs, roadmaps, and technical documentation. Drive cloud adoption strategies and support migration of Legacy services to modern cloud platforms. Work with stakeholders to ensure solutions are designed for cost optimisation, resilience, and long-term maintainability. Key Skills & Experience Proven track record as a Solution Architect in complex, multi-vendor environments. Hands-on experience designing solutions across AWS, Azure, and/or GCP. Strong understanding of microservices, APIs, containers (Docker/Kubernetes), and event-driven architectures. Knowledge of Terraform, IaC, DevOps pipelines, and automation. Experience working within UK government projects (or other regulated environments). Familiarity with GDS principles, service assessments, and accessibility standards. Excellent stakeholder management and ability to explain complex technical concepts to non-technical audiences.
22/10/2025
Full time
Role: Technical Architect Salary: £80k base + 3k Bonus + 5% Pension Location: Remote Start Date: ASAP About the Role We are seeking a highly skilled Architect with strong multi-cloud expertise and experience delivering complex digital solutions, ideally within central government or other regulated environments. You will be responsible for shaping technology strategy, designing secure and scalable solutions, and guiding delivery teams to ensure alignment with business objectives and GDS (Government Digital Service) standards. This is a key role for someone passionate about using cloud and modern digital technology to help transform critical public services. Key Responsibilities Lead solution architecture design across cloud platforms (AWS, Azure, GCP). Define and own end-to-end solution designs, ensuring alignment with business objectives, technical strategy, and GDS service standards. Collaborate with Product Managers, Delivery Managers, Developers, and Security teams to deliver well-architected solutions. Translate business requirements into secure, scalable technical designs. Provide architectural governance, assurance, and design review throughout the delivery life cycle. Ensure compliance with government security, data handling, and accessibility requirements. Produce architecture artefacts including HLDs, LLDs, roadmaps, and technical documentation. Drive cloud adoption strategies and support migration of Legacy services to modern cloud platforms. Work with stakeholders to ensure solutions are designed for cost optimisation, resilience, and long-term maintainability. Key Skills & Experience Proven track record as a Solution Architect in complex, multi-vendor environments. Hands-on experience designing solutions across AWS, Azure, and/or GCP. Strong understanding of microservices, APIs, containers (Docker/Kubernetes), and event-driven architectures. Knowledge of Terraform, IaC, DevOps pipelines, and automation. Experience working within UK government projects (or other regulated environments). Familiarity with GDS principles, service assessments, and accessibility standards. Excellent stakeholder management and ability to explain complex technical concepts to non-technical audiences.
We are a global recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you Role Title: Infra Analyst (VMWare) Location: Coventry (Hybrid-2 days onsite) Duration: 6 months Pay Rate: £290 per day inside IR35 Role Description: The Infrastructure Analyst - Storage will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritize tasks to ensure high priority activities are completed first Essential Skills An understanding of VMware vSphere & related technologies An understanding of Cisco UCS & HPE infrastructure Some experience using vRealize Operations Manager to monitor and administer a virtualised environment An appreciation of VMware Management products such as vRealize Automation and vRealize Log Insight An understanding of VMware Site Recovery Manager Some experience with implementing VMware solutions An understanding of virtualisation architectures and some experience supporting A knowledge of vSAN and Dell VxRail technologies Desirable skills An understanding and practical application of IBM Storage Technologies including Block Storage & File Storage systems An understanding and practical application of Spectrum Scale Experience working with Cisco UCS & HP Blade infrastructure appreciation of Backup software (Commvault) An appreciation of Storage technologies (IBM, Block Storage, File Storage etc) An appreciation of Monitoring Technologies (SolarWinds, AppDynamics, Datadog etc) An appreciation of Cloud technologies (AWS/Azure) and associated features An understanding of Linux command line technologies Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
22/10/2025
Contractor
We are a global recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you Role Title: Infra Analyst (VMWare) Location: Coventry (Hybrid-2 days onsite) Duration: 6 months Pay Rate: £290 per day inside IR35 Role Description: The Infrastructure Analyst - Storage will join an already established Platform team within CBS, providing a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems independently escalating to Senior Engineers if required. Completes tasks to agreed levels of quality, within stated timescales with minimal supervision. Looks for improvement opportunities within the team and its processes/procedures. An effective team member who provides support and guidance to peers and other team members. Contributes to team efficiency through the creation of accurate technical documentation where required Responsible for independently troubleshooting and resolving production service incidents Undertake technical tasks such as patching, allocating storage, maintaining scripts and configuring backups Effectively prioritize tasks to ensure high priority activities are completed first Essential Skills An understanding of VMware vSphere & related technologies An understanding of Cisco UCS & HPE infrastructure Some experience using vRealize Operations Manager to monitor and administer a virtualised environment An appreciation of VMware Management products such as vRealize Automation and vRealize Log Insight An understanding of VMware Site Recovery Manager Some experience with implementing VMware solutions An understanding of virtualisation architectures and some experience supporting A knowledge of vSAN and Dell VxRail technologies Desirable skills An understanding and practical application of IBM Storage Technologies including Block Storage & File Storage systems An understanding and practical application of Spectrum Scale Experience working with Cisco UCS & HP Blade infrastructure appreciation of Backup software (Commvault) An appreciation of Storage technologies (IBM, Block Storage, File Storage etc) An appreciation of Monitoring Technologies (SolarWinds, AppDynamics, Datadog etc) An appreciation of Cloud technologies (AWS/Azure) and associated features An understanding of Linux command line technologies Knowledge of AWS server administration and features Some experience of working within an Agile delivery environment. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Job Title: Social Support Program Manager/Social Media Customer Support Program Manager Location: Address: 1-13 St Giles High St, London WC2H 8AG Mode of working: Hybrid (3 Days in the Office) Duration: 6months + contract initially Core Competencies Experience in social operations, customer support, or social media service delivery. Strong project and stakeholder management experience within large, cross-functional organizations. Understanding of the social media landscape, user behavior, and community engagement dynamics. Proven ability to create frameworks, manage documentation, and drive standardization across teams. Oversee customer support operations across public social platforms such as X (Twitter), Reddit, and Discord. Monitor, evaluate, and enhance the way customer support is delivered across platforms. Technical Skills Familiarity or proficiency with Sprinklr, Khoros, Brandwatch, or other social CMS tools . Ability to analyze social data and reports to inform operational decisions. Experience & Background Background in social media customer support operations , social operations, or community management at scale. Experience managing large-scale, public-facing support operations is highly valued. Ideal candidates will bring a cross-over background social media first, support operations second.
22/10/2025
Contractor
Job Title: Social Support Program Manager/Social Media Customer Support Program Manager Location: Address: 1-13 St Giles High St, London WC2H 8AG Mode of working: Hybrid (3 Days in the Office) Duration: 6months + contract initially Core Competencies Experience in social operations, customer support, or social media service delivery. Strong project and stakeholder management experience within large, cross-functional organizations. Understanding of the social media landscape, user behavior, and community engagement dynamics. Proven ability to create frameworks, manage documentation, and drive standardization across teams. Oversee customer support operations across public social platforms such as X (Twitter), Reddit, and Discord. Monitor, evaluate, and enhance the way customer support is delivered across platforms. Technical Skills Familiarity or proficiency with Sprinklr, Khoros, Brandwatch, or other social CMS tools . Ability to analyze social data and reports to inform operational decisions. Experience & Background Background in social media customer support operations , social operations, or community management at scale. Experience managing large-scale, public-facing support operations is highly valued. Ideal candidates will bring a cross-over background social media first, support operations second.
Are you passionate about data quality and its impact on customer service and performance? Thames Water is looking for a dedicated Data Integrity Manager to lead a team of analysts and project leads focused on improving property, meter, and billing data unpinning our services to retailers and business customers. What you will be doing as our Data Integrity Manager: you'll play a central role in driving data and process excellence across Thames Water's Wholesale Market Services (WMS). Leading a team focused on ensuring the accuracy and integrity of market data and delivering changes to processes and data supporting operational efficiency and compliance.Your responsibilities will include: Leading a high-performing team to monitor and reconcile market data transactions with TWUL master systems. Creating insightful reports to identify data challenges. Initiating and delivering data and process improvement projects, including system enhancements and automation of manual processes. Organising and managing governance forums to ensure prioritisation, ownership, and successful delivery of initiatives. Leading impact assessments of system and process changes affecting the data environment and supporting business testing and implementation. Coordinating both data and broader WMS change and transformation initiatives in collaboration with digital, transformation, and business readiness teams across Retail. Base Location: Hybrid - Clearwater Court - RG1 8DBHours: 36 hours per week What you'll bring to the role: To thrive as our Data Integrity Manager, you'll need a blend of technical expertise, leadership capability, and strategic thinking. We're looking for someone who can: Think technically and analytically, cutting through complexity to ask the right questions and drive meaningful business outcomes. Communicate complex issues clearly to a range of audiences, from technical teams to senior stakeholders. Lead and develop a team of analysts, fostering growth and high performance. Demonstrate a strong track record in improving data quality and implementing effective monitoring and control processes. Deliver projects and programmes in data or digital environments, with proven success in achieving business targets. Work effectively in cross-functional teams, especially in environments focused on improving business processes and data flows. Build strong relationships across all levels of the business, ensuring data issues are understood and addressed. Exhibit excellent leadership and management skills, with the ability to motivate and collaborate with teams. Show exceptional listening, communication, and interpersonal skills to support a high-functioning delivery culture. Be highly organised and skilled in planning and presenting. Whilst not essential SQL, data modelling, and ETL process experience would be an advantage. What's in it for you? A starting salary of £70,000 and up to £80,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
21/10/2025
Full time
Are you passionate about data quality and its impact on customer service and performance? Thames Water is looking for a dedicated Data Integrity Manager to lead a team of analysts and project leads focused on improving property, meter, and billing data unpinning our services to retailers and business customers. What you will be doing as our Data Integrity Manager: you'll play a central role in driving data and process excellence across Thames Water's Wholesale Market Services (WMS). Leading a team focused on ensuring the accuracy and integrity of market data and delivering changes to processes and data supporting operational efficiency and compliance.Your responsibilities will include: Leading a high-performing team to monitor and reconcile market data transactions with TWUL master systems. Creating insightful reports to identify data challenges. Initiating and delivering data and process improvement projects, including system enhancements and automation of manual processes. Organising and managing governance forums to ensure prioritisation, ownership, and successful delivery of initiatives. Leading impact assessments of system and process changes affecting the data environment and supporting business testing and implementation. Coordinating both data and broader WMS change and transformation initiatives in collaboration with digital, transformation, and business readiness teams across Retail. Base Location: Hybrid - Clearwater Court - RG1 8DBHours: 36 hours per week What you'll bring to the role: To thrive as our Data Integrity Manager, you'll need a blend of technical expertise, leadership capability, and strategic thinking. We're looking for someone who can: Think technically and analytically, cutting through complexity to ask the right questions and drive meaningful business outcomes. Communicate complex issues clearly to a range of audiences, from technical teams to senior stakeholders. Lead and develop a team of analysts, fostering growth and high performance. Demonstrate a strong track record in improving data quality and implementing effective monitoring and control processes. Deliver projects and programmes in data or digital environments, with proven success in achieving business targets. Work effectively in cross-functional teams, especially in environments focused on improving business processes and data flows. Build strong relationships across all levels of the business, ensuring data issues are understood and addressed. Exhibit excellent leadership and management skills, with the ability to motivate and collaborate with teams. Show exceptional listening, communication, and interpersonal skills to support a high-functioning delivery culture. Be highly organised and skilled in planning and presenting. Whilst not essential SQL, data modelling, and ETL process experience would be an advantage. What's in it for you? A starting salary of £70,000 and up to £80,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Ordnance Survey (OS) is one of Britain's most impactful technology and data companies, providing location data across the public and private sector. Our data is part of everyday life, with the average person benefitting from it 40 times a day. Geovation is part of OS and works with startups to push the boundaries of what is possible with location data. Our Farringdon hub is a vibrant space where first-time founders collaborate with experienced entrepreneurs and geospatial specialists. We host events, encourage creativity, and help build the next generation of data-driven applications through our programmes and challenges. We do this to generate insights for the OS product team and grow future markets for location data. At Geovation you can make a real difference, develop your skills, and help ideas, businesses and people grow. About the Role As Operations Manager you'll be responsible for Geovation's Clerkenwell Hub at the centre of one of the UK's most entrepreneurial neighbourhoods. You'll have the ambition of turning it into a world class innovation hub at the heart of Geovation's ecosystem. You'll take pride in maintaining, a safe, secure, and professional space, but be driven by how the hub can generate an elevational experience which encourages collaboration and innovation and attracts more members to join the community. But it's not just about the hub - you'll also ensure we have the processes, policies and ways of operating in place across the team and managed ecosystem - a solid bedrock on which to build our impact. In this role, you will: Manage Geovation Operations including the hub and team finances (procurement, suppliers, invoices, purchase orders etc) on a day-to-day basis, to meet business needs. Take responsibility for understanding, setting and implementing all safety and security policies and procedures for the Geovation Hub. Manage, maintain and improve the overall physical environment of the hub to meet the expectations of a leading innovation focused co-working space and government office. Elevate the experience of using the hub for users, by drawing in best practise from other spaces and developing and delivering improvement at Geovation. Manage essential supplies to the hub including tea, coffee, fruit and milk etc, and managing relationships with suppliers. Manage finance for these suppliers. Together with the relevant OS technology teams, manage all hub technology and software platforms (e.g. Nexadus, Clickup) Monitor and report on the use of the hub, analysing who users are, how they are using it, and how this affects the achievement of our Geovation's goals. About you We're looking for a hyper-organised and proactive person who is passionate about managing physical spaces and creating positive experiences for their users. You'll be an expert at the 'basics' of ensuring a safe, secure, affordable and well organised space. You take pride in creating things that appear to just 'work', but you can also add a layer of magic that brings a space to life and create a sense of place. You are love defining clear well thought out processes, but you don't hide behind them, because you are a natural problem solver, making things happen. You're comfortable building relationships with all types of people and seamlessly going from the background to the foreground as needed. We're looking for someone who has: A highly organised and structured approach, with a proactive, practical, safety-first approach to solving problems and delivering projects related to the physical The ability to collaborate with a range of stakeholders, including startups, corporate partners, public sector bodies, and operational service providers (e.g. contractors) The financial and technically skills required to operate and manage a physical space, with the ability to set up, manage and use both hardware and software systems. A desire to connect with people and be in the hub 5 days a week, including attendance at Geovation & member events in the day & evening. Knowledge and skills in developing the physical layout, appearance and presentation of spaces and an understanding of how to elevate the experience of people using them. Experience in managing of physical office environments, ideally co-working spaces and or innovation hubs Experiences in defining security, health and safety policies and processes and ensuring their delivery, ideally within the public sector. The Rewards: Salary £33,963 - £36,793 (dependent on experience) plus London allowance We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by clicking 'Apply' which will take you to our career site. Location: The role is based at Geovation's Hub in Farringdon and due to the nature of the role, we would expect the role holder to be in the hub 5 days a week to provide direct support to our members in the hub. Closing date: Tuesday 4th November at 23:59 Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship. We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
21/10/2025
Full time
Ordnance Survey (OS) is one of Britain's most impactful technology and data companies, providing location data across the public and private sector. Our data is part of everyday life, with the average person benefitting from it 40 times a day. Geovation is part of OS and works with startups to push the boundaries of what is possible with location data. Our Farringdon hub is a vibrant space where first-time founders collaborate with experienced entrepreneurs and geospatial specialists. We host events, encourage creativity, and help build the next generation of data-driven applications through our programmes and challenges. We do this to generate insights for the OS product team and grow future markets for location data. At Geovation you can make a real difference, develop your skills, and help ideas, businesses and people grow. About the Role As Operations Manager you'll be responsible for Geovation's Clerkenwell Hub at the centre of one of the UK's most entrepreneurial neighbourhoods. You'll have the ambition of turning it into a world class innovation hub at the heart of Geovation's ecosystem. You'll take pride in maintaining, a safe, secure, and professional space, but be driven by how the hub can generate an elevational experience which encourages collaboration and innovation and attracts more members to join the community. But it's not just about the hub - you'll also ensure we have the processes, policies and ways of operating in place across the team and managed ecosystem - a solid bedrock on which to build our impact. In this role, you will: Manage Geovation Operations including the hub and team finances (procurement, suppliers, invoices, purchase orders etc) on a day-to-day basis, to meet business needs. Take responsibility for understanding, setting and implementing all safety and security policies and procedures for the Geovation Hub. Manage, maintain and improve the overall physical environment of the hub to meet the expectations of a leading innovation focused co-working space and government office. Elevate the experience of using the hub for users, by drawing in best practise from other spaces and developing and delivering improvement at Geovation. Manage essential supplies to the hub including tea, coffee, fruit and milk etc, and managing relationships with suppliers. Manage finance for these suppliers. Together with the relevant OS technology teams, manage all hub technology and software platforms (e.g. Nexadus, Clickup) Monitor and report on the use of the hub, analysing who users are, how they are using it, and how this affects the achievement of our Geovation's goals. About you We're looking for a hyper-organised and proactive person who is passionate about managing physical spaces and creating positive experiences for their users. You'll be an expert at the 'basics' of ensuring a safe, secure, affordable and well organised space. You take pride in creating things that appear to just 'work', but you can also add a layer of magic that brings a space to life and create a sense of place. You are love defining clear well thought out processes, but you don't hide behind them, because you are a natural problem solver, making things happen. You're comfortable building relationships with all types of people and seamlessly going from the background to the foreground as needed. We're looking for someone who has: A highly organised and structured approach, with a proactive, practical, safety-first approach to solving problems and delivering projects related to the physical The ability to collaborate with a range of stakeholders, including startups, corporate partners, public sector bodies, and operational service providers (e.g. contractors) The financial and technically skills required to operate and manage a physical space, with the ability to set up, manage and use both hardware and software systems. A desire to connect with people and be in the hub 5 days a week, including attendance at Geovation & member events in the day & evening. Knowledge and skills in developing the physical layout, appearance and presentation of spaces and an understanding of how to elevate the experience of people using them. Experience in managing of physical office environments, ideally co-working spaces and or innovation hubs Experiences in defining security, health and safety policies and processes and ensuring their delivery, ideally within the public sector. The Rewards: Salary £33,963 - £36,793 (dependent on experience) plus London allowance We want you to love what you do. That is why our benefits package rewards a job well done. Check out how we support and invest in our employees by clicking 'Apply' which will take you to our career site. Location: The role is based at Geovation's Hub in Farringdon and due to the nature of the role, we would expect the role holder to be in the hub 5 days a week to provide direct support to our members in the hub. Closing date: Tuesday 4th November at 23:59 Unfortunately, we are currently unable to offer sponsorship for this role, therefore you must have the right to work in the UK, without the need for employer sponsorship. We are happy to consider any reasonable adjustments that people may need during the recruitment process, and you will be asked whether you require any during the application process.
Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Platform Services and Build department are responsible for the architectural design, engineering and ongoing maintenance of our Data Centres, Core Network, Enterprise Cloud Platform, Unified Communication / Voice products and revenue. Our Senior Network Platform & Delivery Engineers at Six Degrees are responsible for taking the technical lead when delivering projects and will assist with running the network platform as a hybrid role. The role also assists the wider business with technical advice when needed and provide support during the full lifecycle of a project. The role acts as technical lead engineer on complex design and migration work, to manage, build, and deliver customer elements of migration and transformation projects. You will be supporting the transition of projects from scoping, client consultancy, design and deploy to hand-over into support as well as working with the Project Manager to agree realistic timescales for migration and transformation deliverables, and flag in a timely fashion any risks to the project plan. The Senior Network Platform & Delivery Engineers assist with maintaining, operating and running the Network Platform and its devices, comprising of engineering-level configuration and operation of the network. Capacity management of the core network, including traffic levels on backbone links, availability of customer-facing ports, and NNIs with last-mile suppliers is focus of the role. Role Requirements Candidates should be able to demonstrate extensive experience and familiarity with Juniper, Fortinet, Cisco, and Palo Alto platforms, alongside with a proven track record in configuring, provisioning, and troubleshooting a diverse range of technologies. Proven experience of configuring/provisioning and troubleshooting a mix of technologies including Fibre, Copper, XDSL, and EFM The ideal candidate should wide ranging connectivity and security solutions knowledge, with a specific focus on SD-WAN, firewalls, and LAN/Wi-Fi infrastructure. With a fundamental knowledge of MPLS technology, encompassing LDP and RSVP. IF you are CCNP / JNCIP / NSE 4,5 certified or have demonstrable equivalent experience at this level we'd love to hear from you. What Makes Us Great Six Degrees has been honoured as an ENEI Gold TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment - our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we've created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we've got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We're also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family!
21/10/2025
Full time
Who We Are Six Degrees is a leading secure, integrated cloud services provider, where everyone is welcome. We believe success lies in harnessing a truly diverse and inclusive culture. Our business protects UK organisations with the goal of enabling them to operate effectively and securely in the cloud, by giving them secure platforms to innovate and grow. We support our customers on their digital transformation journey regardless of their maturity. Our vision is to be the UK's number one provider of secure, integrated cloud services to the small to mid-size market. About The Role The Platform Services and Build department are responsible for the architectural design, engineering and ongoing maintenance of our Data Centres, Core Network, Enterprise Cloud Platform, Unified Communication / Voice products and revenue. Our Senior Network Platform & Delivery Engineers at Six Degrees are responsible for taking the technical lead when delivering projects and will assist with running the network platform as a hybrid role. The role also assists the wider business with technical advice when needed and provide support during the full lifecycle of a project. The role acts as technical lead engineer on complex design and migration work, to manage, build, and deliver customer elements of migration and transformation projects. You will be supporting the transition of projects from scoping, client consultancy, design and deploy to hand-over into support as well as working with the Project Manager to agree realistic timescales for migration and transformation deliverables, and flag in a timely fashion any risks to the project plan. The Senior Network Platform & Delivery Engineers assist with maintaining, operating and running the Network Platform and its devices, comprising of engineering-level configuration and operation of the network. Capacity management of the core network, including traffic levels on backbone links, availability of customer-facing ports, and NNIs with last-mile suppliers is focus of the role. Role Requirements Candidates should be able to demonstrate extensive experience and familiarity with Juniper, Fortinet, Cisco, and Palo Alto platforms, alongside with a proven track record in configuring, provisioning, and troubleshooting a diverse range of technologies. Proven experience of configuring/provisioning and troubleshooting a mix of technologies including Fibre, Copper, XDSL, and EFM The ideal candidate should wide ranging connectivity and security solutions knowledge, with a specific focus on SD-WAN, firewalls, and LAN/Wi-Fi infrastructure. With a fundamental knowledge of MPLS technology, encompassing LDP and RSVP. IF you are CCNP / JNCIP / NSE 4,5 certified or have demonstrable equivalent experience at this level we'd love to hear from you. What Makes Us Great Six Degrees has been honoured as an ENEI Gold TIDE Winner. We take pride in fostering and sustaining an inclusive culture, which is essential for our entire business. This includes all aspects of recruitment and employment - our recruitment and selection processes are transparent and fair, and we will always consider any reasonable adjustments to the interview process or flexible working requirements. We are a Disability Confident Employer and are committed to being an equal opportunities employer and oppose all forms of unlawful discrimination. Our commitment and objective are to create a truly equal, diverse and inclusive environment. At Six Degrees we've created a female-led networking program that enables women within our organisation to interact and exchange ideas, share their experiences, and utilise one-to-one support. Our Benefits In return for the passion our people bring to everything they do, we want them to enjoy a range of benefits that enrich their lives. We are a Real Living Wage employer, and through our additional employee benefits we feel we've got something that will help everybody live their best life. We recognise the immense joy and significance of family leave for our employees, which is why Six Degrees provide an enhanced maternity and paternity leave package. We're also keen to support people with flexible working, so everyone can have the personal time they need whilst still doing great work here at Six Degrees. We have some fantastic benefits on offer, with everyone being given Private Medical Insurance, Life Assurance, a matched pension scheme and 25 days holiday and as a happy birthday from Six Degrees, all employees get a day off for their Birthday. We also provide discounts on well-known brands, in restaurants, supermarkets, the list goes on! You can find out more about our benefits here. Our recruitment process: At Six Degrees, we prioritise efficiency in our recruitment process, as we believe it is essential for you to connect with potential colleagues and have a positive candidate experience. We welcome applications from people who think differently, our business is proud to have a diverse range of individuals, and we offer a supportive and flexible environment tailored to different working styles. Our team thoroughly evaluate all applications, and if your qualifications align with our needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final interview, which could include a task specific to the role. Following the completion of the assessment process, we look forward to welcoming you to the Six Degrees family!
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a Technical Delivery Manager on a contract basis. The successful candidate will be leading the delivery of a large-scale SIEM migration and Elastic Agent rollout across multiple telecom estates. This role is critical to the success of the project and requires someone who is not only an effective coordinator but also technically capable of driving delivery execution. Key Responsibilities: Lead end-to-end delivery of the SIEM migration and Elastic Agent rollout across complex, multi-environment telecom estates. Coordinate technical delivery plans and ensure alignment across all participating organisations and workstreams. Manage cross-functional teams, ensuring technical tasks are executed to scope, quality, and schedule. Drive progress proactively identifying risks, resolving blockers, and maintaining delivery momentum. Act as the central technical liaison between internal teams, partners, and stakeholders. Ensure seamless integration between various delivery components and environments. Report on delivery status, risks, and dependencies to senior leadership. Key Skills: Proven background in the telecommunications industry, ideally having delivered large-scale infrastructure or platform projects. (Essential) Deep understanding of SIEM platforms such as Splunk and Elastic. (Essential) Strong hands-on technical delivery experience, not just governance or coordination. Familiarity with telecom-specific delivery processes, governance, and operational models. Excellent stakeholder management and communication skills. Ability to thrive in a fast-paced, high-pressure delivery environment with ambitious timelines. Further job details available upon application. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
21/10/2025
Contractor
ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with searching for a Technical Delivery Manager on a contract basis. The successful candidate will be leading the delivery of a large-scale SIEM migration and Elastic Agent rollout across multiple telecom estates. This role is critical to the success of the project and requires someone who is not only an effective coordinator but also technically capable of driving delivery execution. Key Responsibilities: Lead end-to-end delivery of the SIEM migration and Elastic Agent rollout across complex, multi-environment telecom estates. Coordinate technical delivery plans and ensure alignment across all participating organisations and workstreams. Manage cross-functional teams, ensuring technical tasks are executed to scope, quality, and schedule. Drive progress proactively identifying risks, resolving blockers, and maintaining delivery momentum. Act as the central technical liaison between internal teams, partners, and stakeholders. Ensure seamless integration between various delivery components and environments. Report on delivery status, risks, and dependencies to senior leadership. Key Skills: Proven background in the telecommunications industry, ideally having delivered large-scale infrastructure or platform projects. (Essential) Deep understanding of SIEM platforms such as Splunk and Elastic. (Essential) Strong hands-on technical delivery experience, not just governance or coordination. Familiarity with telecom-specific delivery processes, governance, and operational models. Excellent stakeholder management and communication skills. Ability to thrive in a fast-paced, high-pressure delivery environment with ambitious timelines. Further job details available upon application. Please note, due to internal capabilities it will be difficult for us to take internal calls regarding your application - please direct all queries to (url removed) , and they will be responded to, alongside your application ASAP. If you haven't received a response within 1 working day, please call the direct line which is (phone number removed). ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Business Development Manager Door Industry Location: Sheffield (Covering Midlands to North of the UK) Salary: £45,000 - £50,000 (negotiable depending on experience) Package: Company car, bonus, pension, and benefits About the Company Our client is a leading specialist in timber performance doors, including fire doors, acoustic doors, and bespoke door solutions for a wide range of sectors. Known for their technical expertise and customer-focused approach, they are expanding their footprint across the UK, focusing on building strong, lasting partnerships with clients, architects, and contractors. Role Overview As a Business Development Manager covering the Western Region, you will be the key driver of new business growth and relationship development. This role demands a strong commercial and technical understanding of timber performance doors or equivalent B2B construction sector experience. You will proactively engage with prospects and existing clients, building trust and positioning the company as a preferred partner. Regular client visits, site meetings, and attendance at industry events will be essential to deepen relationships and generate leads. Key Responsibilities Identify and develop new business opportunities, leveraging both self-generated and warm leads. Build and nurture strong, long-term relationships with architects, tier 1 main contractors, subcontractors, and other key stakeholders. Understand clients technical and commercial requirements, particularly related to timber performance doors (fire, acoustic, etc.), and tailor solutions accordingly. Manage the full sales cycle from prospecting, technical consultation, quoting, negotiation, to closing. Represent the company at industry events, trade shows, and client meetings to raise brand awareness and strengthen networks. Conduct regular site visits and client engagements to maintain a strong presence and gain a deeper understanding of customer needs. Collaborate internally with technical and operational teams to ensure excellent service delivery and customer satisfaction. Candidate Requirements Proven timber performance door experience (fire doors, acoustic doors, etc.) or strong B2B business development experience within the construction sector. Good technical knowledge of door sets and relevant industry standards. Experience working with architects, tier 1 contractors, and subcontractors. Exceptional relationship-building and communication skills. Self-motivated, proactive, and comfortable working independently. Willingness to travel regularly across the Western Region and visit Sheffield HQ as required. Ability and confidence to represent the company at industry events and client visits If you would like to apply for the role of Business Development Manager then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 21.11.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it s client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
21/10/2025
Full time
Business Development Manager Door Industry Location: Sheffield (Covering Midlands to North of the UK) Salary: £45,000 - £50,000 (negotiable depending on experience) Package: Company car, bonus, pension, and benefits About the Company Our client is a leading specialist in timber performance doors, including fire doors, acoustic doors, and bespoke door solutions for a wide range of sectors. Known for their technical expertise and customer-focused approach, they are expanding their footprint across the UK, focusing on building strong, lasting partnerships with clients, architects, and contractors. Role Overview As a Business Development Manager covering the Western Region, you will be the key driver of new business growth and relationship development. This role demands a strong commercial and technical understanding of timber performance doors or equivalent B2B construction sector experience. You will proactively engage with prospects and existing clients, building trust and positioning the company as a preferred partner. Regular client visits, site meetings, and attendance at industry events will be essential to deepen relationships and generate leads. Key Responsibilities Identify and develop new business opportunities, leveraging both self-generated and warm leads. Build and nurture strong, long-term relationships with architects, tier 1 main contractors, subcontractors, and other key stakeholders. Understand clients technical and commercial requirements, particularly related to timber performance doors (fire, acoustic, etc.), and tailor solutions accordingly. Manage the full sales cycle from prospecting, technical consultation, quoting, negotiation, to closing. Represent the company at industry events, trade shows, and client meetings to raise brand awareness and strengthen networks. Conduct regular site visits and client engagements to maintain a strong presence and gain a deeper understanding of customer needs. Collaborate internally with technical and operational teams to ensure excellent service delivery and customer satisfaction. Candidate Requirements Proven timber performance door experience (fire doors, acoustic doors, etc.) or strong B2B business development experience within the construction sector. Good technical knowledge of door sets and relevant industry standards. Experience working with architects, tier 1 contractors, and subcontractors. Exceptional relationship-building and communication skills. Self-motivated, proactive, and comfortable working independently. Willingness to travel regularly across the Western Region and visit Sheffield HQ as required. Ability and confidence to represent the company at industry events and client visits If you would like to apply for the role of Business Development Manager then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 21.11.2025 Please note this could change subject to suitable applications. Hawk 3 Talent Solutions are acting as an employment agency on behalf of it s client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Job Title: Social Support Program Manager / Social Media Customer Support Program Manager Location: Address: 1-13 St Giles High St, London WC2H 8AG Mode of working: Hybrid (3 Days in the Office) Duration: 6+ Months contract initially Core Competencies Experience in social operations, customer support, or social media service delivery. Strong project and stakeholder management experience within large, cross-functional organizations. Understanding of the social media landscape, user behavior, and community engagement dynamics. Proven ability to create frameworks, manage documentation, and drive standardization across teams. Oversee customer support operations across public social platforms such as X (Twitter), Reddit, and Discord. Monitor, evaluate, and enhance the way customer support is delivered across platforms. Technical Skills Familiarity or proficiency with Sprinklr, Khoros, Brandwatch, or other social CMS tools . Ability to analyze social data and reports to inform operational decisions. Experience & Background Background in social media customer support operations , social operations, or community management at scale. Experience managing large-scale, public-facing support operations is highly valued. Ideal candidates will bring a cross-over background social media first, support operations second.
21/10/2025
Contractor
Job Title: Social Support Program Manager / Social Media Customer Support Program Manager Location: Address: 1-13 St Giles High St, London WC2H 8AG Mode of working: Hybrid (3 Days in the Office) Duration: 6+ Months contract initially Core Competencies Experience in social operations, customer support, or social media service delivery. Strong project and stakeholder management experience within large, cross-functional organizations. Understanding of the social media landscape, user behavior, and community engagement dynamics. Proven ability to create frameworks, manage documentation, and drive standardization across teams. Oversee customer support operations across public social platforms such as X (Twitter), Reddit, and Discord. Monitor, evaluate, and enhance the way customer support is delivered across platforms. Technical Skills Familiarity or proficiency with Sprinklr, Khoros, Brandwatch, or other social CMS tools . Ability to analyze social data and reports to inform operational decisions. Experience & Background Background in social media customer support operations , social operations, or community management at scale. Experience managing large-scale, public-facing support operations is highly valued. Ideal candidates will bring a cross-over background social media first, support operations second.
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