Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Salt are excited to collaborate with a brand new client who is growing name within the AI Software sector. They are looking for a proactive and results-oriented Campaign Manager to plan, manage, and execute integrated marketing campaigns. This role is ideal for someone who enjoys collaborating across teams, managing multiple projects, and driving measurable results through creative and data-driven marketing strategies. This is a 6 month contract opportunity, running on a part time 3 days per week basis. It will be hybrid 1 day to their HQ. Key Role Responsibilities: Campaign Management Plan and deliver multi-channel marketing campaigns across digital and email platforms. Collaborate with internal teams to align messaging, goals, and execution. Adapt and localise global campaigns to suit specific audiences and markets. Collaboration & Coordination Work closely with regional sales and marketing teams to ensure campaign alignment. Manage relationships with external partners, agencies, and vendors to support campaign delivery. Skillset Required: Circa 3+ years in campaign or marketing management, ideally in a B2B environment. French fluency is essential Proven ability to plan and execute successful lead generation campaigns. Strong understanding of digital marketing tools and channels. Excellent communication, organisation, and project management skills. Familiarity with CRM and marketing automation systems (eg, Salesforce, HubSpot, Eloqua, or similar) *Rates depend on experience and client requirements
22/10/2025
Contractor
Salt are excited to collaborate with a brand new client who is growing name within the AI Software sector. They are looking for a proactive and results-oriented Campaign Manager to plan, manage, and execute integrated marketing campaigns. This role is ideal for someone who enjoys collaborating across teams, managing multiple projects, and driving measurable results through creative and data-driven marketing strategies. This is a 6 month contract opportunity, running on a part time 3 days per week basis. It will be hybrid 1 day to their HQ. Key Role Responsibilities: Campaign Management Plan and deliver multi-channel marketing campaigns across digital and email platforms. Collaborate with internal teams to align messaging, goals, and execution. Adapt and localise global campaigns to suit specific audiences and markets. Collaboration & Coordination Work closely with regional sales and marketing teams to ensure campaign alignment. Manage relationships with external partners, agencies, and vendors to support campaign delivery. Skillset Required: Circa 3+ years in campaign or marketing management, ideally in a B2B environment. French fluency is essential Proven ability to plan and execute successful lead generation campaigns. Strong understanding of digital marketing tools and channels. Excellent communication, organisation, and project management skills. Familiarity with CRM and marketing automation systems (eg, Salesforce, HubSpot, Eloqua, or similar) *Rates depend on experience and client requirements
Airbus Defence And Space Limited
Portsmouth, Hampshire
Job Description: Start date: 20 July 2026 Location: Portsmouth Duration : 12 months Application: We love your interest in joining Airbus! There is no limit on the number of positions you can apply for, however, please be aware that you can only progress in the selection process for one position at a time . We recommend reviewing all available opportunities and applying to those that best match your experience and aspirations. AI Guidance: We know you might be thinking about using AI to help you in your application - before you do, please read our guidelines on the use of AI for recruitment at Airbus Apply early to avoid missing out - we may close adverts once we receive sufficient applications. Benefits: Salary: £23,850 37 hours per week Flexible working hours Hybrid working Half day Fridays! 25 days holiday plus bank holidays subject to completing full hours prior to this About us: Join the Airbus Digital Payloads group, where we are responsible for the development and implementation of communication products, including processors and Radio Frequency (RF) management systems. Our team is a world leader in digital signal processors and control systems for modern communications satellites. Our products connect ground stations, user terminals, and satellite constellations for an expanding list of global operators. We design, develop, and manufacture equipment that enables communications through a space-deployed payload. With teams based in Stevenage and Portsmouth in the UK, as well as in Ottobrunn, Germany, our group has a total headcount of around 300 people. We work with our European colleagues and suppliers around the world, leveraging the most advanced electronic and optical technologies to deliver the best performance for our customers. Our purpose is to enable our customers to communicate reliably through our digital payload and processor equipment. The group is currently building the next generation of advanced payloads for multiple customers globally, with the reliability of our deployed satellites being key to enabling communications in far-reaching locations. What you will be doing: To support the product groups, you will work across multiple projects supporting project managers to enable delivery of our products into wider satellite programmes. You will take a significant role in our management of risks across the projects, supporting our overall project risk management process. You will gain insights and experience in how to plan and manage projects, including management of unforeseen events. The internship will give you good knowledge of the robust project management processes within our organization. Requirements: Our placements are open to Undergraduates only . Therefore it is mandatory for candidates to be an undergraduate for the whole duration of the placement. Please inform your graduation date on your application. Your application should include a CV along with a Cover Letter outlining your motivation and suitability for the role. The successful candidate will be able to demonstrate the following: Studying towards a degree that includes modules like Project Management, and Electronics (hardware and software); Able to demonstrate Leadership and management skills; Keen to learn new things. SECURITY CLEARANCE: You will be subject to a BPSS (Baseline Personnel Security Standard) check. You may also need to gain UK SC-level Security Clearance or Export Control, depending on the role. Contact Please let us know if you need us to make any adjustments to allow you to access and participate fully in the recruitment process. If you wish to discuss this further please contact us . Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Internship - Experience Level: Student Job Family: Programme & Project Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
22/10/2025
Full time
Job Description: Start date: 20 July 2026 Location: Portsmouth Duration : 12 months Application: We love your interest in joining Airbus! There is no limit on the number of positions you can apply for, however, please be aware that you can only progress in the selection process for one position at a time . We recommend reviewing all available opportunities and applying to those that best match your experience and aspirations. AI Guidance: We know you might be thinking about using AI to help you in your application - before you do, please read our guidelines on the use of AI for recruitment at Airbus Apply early to avoid missing out - we may close adverts once we receive sufficient applications. Benefits: Salary: £23,850 37 hours per week Flexible working hours Hybrid working Half day Fridays! 25 days holiday plus bank holidays subject to completing full hours prior to this About us: Join the Airbus Digital Payloads group, where we are responsible for the development and implementation of communication products, including processors and Radio Frequency (RF) management systems. Our team is a world leader in digital signal processors and control systems for modern communications satellites. Our products connect ground stations, user terminals, and satellite constellations for an expanding list of global operators. We design, develop, and manufacture equipment that enables communications through a space-deployed payload. With teams based in Stevenage and Portsmouth in the UK, as well as in Ottobrunn, Germany, our group has a total headcount of around 300 people. We work with our European colleagues and suppliers around the world, leveraging the most advanced electronic and optical technologies to deliver the best performance for our customers. Our purpose is to enable our customers to communicate reliably through our digital payload and processor equipment. The group is currently building the next generation of advanced payloads for multiple customers globally, with the reliability of our deployed satellites being key to enabling communications in far-reaching locations. What you will be doing: To support the product groups, you will work across multiple projects supporting project managers to enable delivery of our products into wider satellite programmes. You will take a significant role in our management of risks across the projects, supporting our overall project risk management process. You will gain insights and experience in how to plan and manage projects, including management of unforeseen events. The internship will give you good knowledge of the robust project management processes within our organization. Requirements: Our placements are open to Undergraduates only . Therefore it is mandatory for candidates to be an undergraduate for the whole duration of the placement. Please inform your graduation date on your application. Your application should include a CV along with a Cover Letter outlining your motivation and suitability for the role. The successful candidate will be able to demonstrate the following: Studying towards a degree that includes modules like Project Management, and Electronics (hardware and software); Able to demonstrate Leadership and management skills; Keen to learn new things. SECURITY CLEARANCE: You will be subject to a BPSS (Baseline Personnel Security Standard) check. You may also need to gain UK SC-level Security Clearance or Export Control, depending on the role. Contact Please let us know if you need us to make any adjustments to allow you to access and participate fully in the recruitment process. If you wish to discuss this further please contact us . Any information disclosed will be treated in the strictest confidence. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: AIRBUS Defence and Space Limited Employment Type: Internship - Experience Level: Student Job Family: Programme & Project Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Job Description Project Controller Full time Bristol or Derby - Hybrid When you join Rolls-Royce as a Project Controller and help deliver critical digital and IT transformation projects that support the future of our Defence business. This role plays a pivotal part in managing the performance of complex technology programmes-ranging from infrastructure modernisation to agile product delivery. With hybrid working and opportunities to develop your project control expertise in a globally recognised engineering organisation, this is a fantastic chance to accelerate your career. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future-and we need people like you to come and join us on this journey. This role sits within our Digital & IT function, which is responsible for delivering and supporting the technology capabilities that enable our global business operations and underpin strategic initiatives across all sectors, including Defence. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. You'll gain exposure to high-impact programmes, cross-functional collaboration and cutting-edge digital tools, with clear pathways to develop into broader project leadership or delivery roles in a world-class engineering organisation. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing With this attractive opportunity, you will get a chance to: Support the successful delivery of high-profile IT and digital transformation programmes across the Defence business. Apply project control techniques across cost, schedule, scope and benefits to ensure delivery aligns with strategic objectives. Work closely with Project Managers and stakeholders to drive governance, manage risks, and enable informed decision-making. Develop and present insightful data-driven reports and dashboards to senior leaders using tools such as Power BI and Excel. Who we're looking for At Rolls-Royce, we put safety first, do the right thing, keep it simple, and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. To be successful in this role, you will need to: Hold a degree-level qualification or have equivalent experience in a relevant field such as IT, Business, Engineering, or Project Management. Have at least one year of experience supporting IT or digital projects in a project controls, PMO, or delivery capacity. Be working towards (or possess) a recognised project management qualification (e.g., APM, PMI) or demonstrate equivalent knowledge. Demonstrate a solid understanding of the project lifecycle, including planning, scheduling, governance, and risk management. Be proficient in project management tools (e.g., MS Project, Power BI, Excel) with strong data analysis and reporting capabilities. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Defence business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Closing date: 05/11/2025 Job Category Group Engineering (Operations) Posting Date 21 Oct 2025; 00:10 Posting End Date 05 Nov 2025PandoLogic.
22/10/2025
Full time
Job Description Project Controller Full time Bristol or Derby - Hybrid When you join Rolls-Royce as a Project Controller and help deliver critical digital and IT transformation projects that support the future of our Defence business. This role plays a pivotal part in managing the performance of complex technology programmes-ranging from infrastructure modernisation to agile product delivery. With hybrid working and opportunities to develop your project control expertise in a globally recognised engineering organisation, this is a fantastic chance to accelerate your career. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future-and we need people like you to come and join us on this journey. This role sits within our Digital & IT function, which is responsible for delivering and supporting the technology capabilities that enable our global business operations and underpin strategic initiatives across all sectors, including Defence. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. You'll gain exposure to high-impact programmes, cross-functional collaboration and cutting-edge digital tools, with clear pathways to develop into broader project leadership or delivery roles in a world-class engineering organisation. What we offer We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It's a locally managed and flexed informal discretionary arrangement. As a minimum we're all expected to attend the workplace for collaboration and other specific reasons, on average three days per week. What you will be doing With this attractive opportunity, you will get a chance to: Support the successful delivery of high-profile IT and digital transformation programmes across the Defence business. Apply project control techniques across cost, schedule, scope and benefits to ensure delivery aligns with strategic objectives. Work closely with Project Managers and stakeholders to drive governance, manage risks, and enable informed decision-making. Develop and present insightful data-driven reports and dashboards to senior leaders using tools such as Power BI and Excel. Who we're looking for At Rolls-Royce, we put safety first, do the right thing, keep it simple, and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. To be successful in this role, you will need to: Hold a degree-level qualification or have equivalent experience in a relevant field such as IT, Business, Engineering, or Project Management. Have at least one year of experience supporting IT or digital projects in a project controls, PMO, or delivery capacity. Be working towards (or possess) a recognised project management qualification (e.g., APM, PMI) or demonstrate equivalent knowledge. Demonstrate a solid understanding of the project lifecycle, including planning, scheduling, governance, and risk management. Be proficient in project management tools (e.g., MS Project, Power BI, Excel) with strong data analysis and reporting capabilities. We are an equal opportunities employer. We're committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we'll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential. We welcome applications from people with a refugee background. You can learn more about our global Inclusion strategy at Our people Rolls-Royce To work for the Rolls-Royce Defence business an individual has to hold a Security Check clearance. Rolls-Royce will support the application for Security Clearance if you do not currently already have this in place. Due to the nature of work the business conducts and the protection of certain assets we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Closing date: 05/11/2025 Job Category Group Engineering (Operations) Posting Date 21 Oct 2025; 00:10 Posting End Date 05 Nov 2025PandoLogic.
Finance Transformation Leader: Invoice-to-Cash (ITC) High Radius Program Manager Contract Opportunity: Lead a Global Digital Core Transformation! Are you a seasoned Finance Systems expert with deep, hands-on experience in High Radius ? Ready to lead a critical transformation that will redefine how a global CPG powerhouse manages its Invoice-to-Cash process? We are seeking an elite Invoice-to-Cash (ITC) Program Manager to steer the design, build, and deployment of cutting-edge Edge systems as part of a major enterprise-wide Digital Core (S/4HANA) implementation. This is a high-impact, Long Term contract where your expertise in High Radius will be central to the program's success. Location & Duration Location: 100% Remote (UK, Europe, Poland, or LATAM timezones preferred) Rate: Highly competitive hourly rate, appealing to top talent in cost-effective regions. What You'll Do: The Mission You won't just manage a project; you will act as a Strategic Architect for the global ITC function: Lead the High Radius Core Build: Take full ownership of the ITC Edge system design and implementation, with a clear focus on the High Radius platform for Accounts Receivable and Collections. Shape the ITC Strategy: Partner with senior global business stakeholders to define the future-state ITC technology agenda, driving standardization, efficiency, and financial control. Drive Transformation: Lead a portfolio of technology-enabled projects, utilizing your expertise in Agile delivery and robust Program Management techniques to deliver results on time and budget. Be the Expert: Introduce leading ITC technology trends (e.g., RPA, Celonis, High Radius capabilities) to the business, ensuring we adopt best practices and unlock maximum value from our investment. Manage Governance: Ensure seamless integration with global PMOs and governance structures, efficiently managing budgets and decision-making for your portfolio. What You'll Bring: Your Expertise High Radius Mastery (MUST HAVE): Deep, proven experience leading the design, implementation, and deployment of the High Radius suite (or a similar leading cloud-based AR platform) within a large, global enterprise. ITC Ecosystem Knowledge: A profound understanding of the full Invoice-to-Cash technology landscape, including integration with core ERPs (S/4HANA is a major plus), data models, and how these systems drive business insight and control. Transformation Track Record: A history of successfully leading multiple large and complex global digital finance programs in a Senior Manager or Program Manager capacity. Integration Lifecycle: Expertise in the full system integration lifecycle, including data migration, testing, and go-live readiness. Core Leadership Competencies Strategic Influence: Exceptional ability to communicate, influence, and present complex technical information to C-suite and senior business leaders. Resilience & Flexibility: Comfortable dealing with ambiguity, remaining resilient under pressure, and thriving in a fast-paced, high-stakes environment. Global Acumen: Proven success working remotely and directing international, cross-functional teams across various time zones. Ready to Lead? If you are a Finance Systems leader ready to put your High Radius expertise to work on one of the most exciting global transformations in the CPG industry, we want to hear from you! Apply Now and define the future of Invoice-to-Cash. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
22/10/2025
Contractor
Finance Transformation Leader: Invoice-to-Cash (ITC) High Radius Program Manager Contract Opportunity: Lead a Global Digital Core Transformation! Are you a seasoned Finance Systems expert with deep, hands-on experience in High Radius ? Ready to lead a critical transformation that will redefine how a global CPG powerhouse manages its Invoice-to-Cash process? We are seeking an elite Invoice-to-Cash (ITC) Program Manager to steer the design, build, and deployment of cutting-edge Edge systems as part of a major enterprise-wide Digital Core (S/4HANA) implementation. This is a high-impact, Long Term contract where your expertise in High Radius will be central to the program's success. Location & Duration Location: 100% Remote (UK, Europe, Poland, or LATAM timezones preferred) Rate: Highly competitive hourly rate, appealing to top talent in cost-effective regions. What You'll Do: The Mission You won't just manage a project; you will act as a Strategic Architect for the global ITC function: Lead the High Radius Core Build: Take full ownership of the ITC Edge system design and implementation, with a clear focus on the High Radius platform for Accounts Receivable and Collections. Shape the ITC Strategy: Partner with senior global business stakeholders to define the future-state ITC technology agenda, driving standardization, efficiency, and financial control. Drive Transformation: Lead a portfolio of technology-enabled projects, utilizing your expertise in Agile delivery and robust Program Management techniques to deliver results on time and budget. Be the Expert: Introduce leading ITC technology trends (e.g., RPA, Celonis, High Radius capabilities) to the business, ensuring we adopt best practices and unlock maximum value from our investment. Manage Governance: Ensure seamless integration with global PMOs and governance structures, efficiently managing budgets and decision-making for your portfolio. What You'll Bring: Your Expertise High Radius Mastery (MUST HAVE): Deep, proven experience leading the design, implementation, and deployment of the High Radius suite (or a similar leading cloud-based AR platform) within a large, global enterprise. ITC Ecosystem Knowledge: A profound understanding of the full Invoice-to-Cash technology landscape, including integration with core ERPs (S/4HANA is a major plus), data models, and how these systems drive business insight and control. Transformation Track Record: A history of successfully leading multiple large and complex global digital finance programs in a Senior Manager or Program Manager capacity. Integration Lifecycle: Expertise in the full system integration lifecycle, including data migration, testing, and go-live readiness. Core Leadership Competencies Strategic Influence: Exceptional ability to communicate, influence, and present complex technical information to C-suite and senior business leaders. Resilience & Flexibility: Comfortable dealing with ambiguity, remaining resilient under pressure, and thriving in a fast-paced, high-stakes environment. Global Acumen: Proven success working remotely and directing international, cross-functional teams across various time zones. Ready to Lead? If you are a Finance Systems leader ready to put your High Radius expertise to work on one of the most exciting global transformations in the CPG industry, we want to hear from you! Apply Now and define the future of Invoice-to-Cash. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: AWS Integration Architect Locations: LondonSalary:?Competitive salary and package dependent on experience Career Level: Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -?Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions.?You'll work on innovative projects with colleagues?to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that?thrives on shared success, diverse ways of thinking and enables boundaryless opportunities?that can?drive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.?As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.? In your role you will: Architect and implement AWS integrations using EKS (Kubernetes) and Lambda, with a focus on scalability and container orchestration. Build and manage secure REST/GraphQL APIs via API Gateway, including auth, throttling, and schema validation. Integrate with enterprise systems (e.g. SAP, Salesforce, Oracle) for both batch and real-time data flows. Use SQS, SNS, and Step Functions to deliver decoupled, event-driven messaging architectures. Apply Kubernetes and API security best practices, including TLS, KMS, RBAC, and service-to-service auth. Monitor performance using CloudWatch, X-Ray, and container-level logging and alerting tools.
22/10/2025
Full time
Job Title: AWS Integration Architect Locations: LondonSalary:?Competitive salary and package dependent on experience Career Level: Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) and declaration of being a British passport holder with no dual nationalism at the point of application.Note: The above information relates to a specific client requirement Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognised worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." -?Julie Sweet, Accenture CEO As a team: We are one of the world's leading providers of Cloud Solutions.?You'll work on innovative projects with colleagues?to drive collaboration from strategy through to implementation. You will be using the latest technologies with clients to help them get to the next level. You'll learn, grow and advance in an innovative culture that?thrives on shared success, diverse ways of thinking and enables boundaryless opportunities?that can?drive your career in new and exciting ways If you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you.?As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.? In your role you will: Architect and implement AWS integrations using EKS (Kubernetes) and Lambda, with a focus on scalability and container orchestration. Build and manage secure REST/GraphQL APIs via API Gateway, including auth, throttling, and schema validation. Integrate with enterprise systems (e.g. SAP, Salesforce, Oracle) for both batch and real-time data flows. Use SQS, SNS, and Step Functions to deliver decoupled, event-driven messaging architectures. Apply Kubernetes and API security best practices, including TLS, KMS, RBAC, and service-to-service auth. Monitor performance using CloudWatch, X-Ray, and container-level logging and alerting tools.
Are you passionate about data quality and its impact on customer service and performance? Thames Water is looking for a dedicated Data Integrity Manager to lead a team of analysts and project leads focused on improving property, meter, and billing data unpinning our services to retailers and business customers. What you will be doing as our Data Integrity Manager: you'll play a central role in driving data and process excellence across Thames Water's Wholesale Market Services (WMS). Leading a team focused on ensuring the accuracy and integrity of market data and delivering changes to processes and data supporting operational efficiency and compliance.Your responsibilities will include: Leading a high-performing team to monitor and reconcile market data transactions with TWUL master systems. Creating insightful reports to identify data challenges. Initiating and delivering data and process improvement projects, including system enhancements and automation of manual processes. Organising and managing governance forums to ensure prioritisation, ownership, and successful delivery of initiatives. Leading impact assessments of system and process changes affecting the data environment and supporting business testing and implementation. Coordinating both data and broader WMS change and transformation initiatives in collaboration with digital, transformation, and business readiness teams across Retail. Base Location: Hybrid - Clearwater Court - RG1 8DBHours: 36 hours per week What you'll bring to the role: To thrive as our Data Integrity Manager, you'll need a blend of technical expertise, leadership capability, and strategic thinking. We're looking for someone who can: Think technically and analytically, cutting through complexity to ask the right questions and drive meaningful business outcomes. Communicate complex issues clearly to a range of audiences, from technical teams to senior stakeholders. Lead and develop a team of analysts, fostering growth and high performance. Demonstrate a strong track record in improving data quality and implementing effective monitoring and control processes. Deliver projects and programmes in data or digital environments, with proven success in achieving business targets. Work effectively in cross-functional teams, especially in environments focused on improving business processes and data flows. Build strong relationships across all levels of the business, ensuring data issues are understood and addressed. Exhibit excellent leadership and management skills, with the ability to motivate and collaborate with teams. Show exceptional listening, communication, and interpersonal skills to support a high-functioning delivery culture. Be highly organised and skilled in planning and presenting. Whilst not essential SQL, data modelling, and ETL process experience would be an advantage. What's in it for you? A starting salary of £70,000 and up to £80,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
21/10/2025
Full time
Are you passionate about data quality and its impact on customer service and performance? Thames Water is looking for a dedicated Data Integrity Manager to lead a team of analysts and project leads focused on improving property, meter, and billing data unpinning our services to retailers and business customers. What you will be doing as our Data Integrity Manager: you'll play a central role in driving data and process excellence across Thames Water's Wholesale Market Services (WMS). Leading a team focused on ensuring the accuracy and integrity of market data and delivering changes to processes and data supporting operational efficiency and compliance.Your responsibilities will include: Leading a high-performing team to monitor and reconcile market data transactions with TWUL master systems. Creating insightful reports to identify data challenges. Initiating and delivering data and process improvement projects, including system enhancements and automation of manual processes. Organising and managing governance forums to ensure prioritisation, ownership, and successful delivery of initiatives. Leading impact assessments of system and process changes affecting the data environment and supporting business testing and implementation. Coordinating both data and broader WMS change and transformation initiatives in collaboration with digital, transformation, and business readiness teams across Retail. Base Location: Hybrid - Clearwater Court - RG1 8DBHours: 36 hours per week What you'll bring to the role: To thrive as our Data Integrity Manager, you'll need a blend of technical expertise, leadership capability, and strategic thinking. We're looking for someone who can: Think technically and analytically, cutting through complexity to ask the right questions and drive meaningful business outcomes. Communicate complex issues clearly to a range of audiences, from technical teams to senior stakeholders. Lead and develop a team of analysts, fostering growth and high performance. Demonstrate a strong track record in improving data quality and implementing effective monitoring and control processes. Deliver projects and programmes in data or digital environments, with proven success in achieving business targets. Work effectively in cross-functional teams, especially in environments focused on improving business processes and data flows. Build strong relationships across all levels of the business, ensuring data issues are understood and addressed. Exhibit excellent leadership and management skills, with the ability to motivate and collaborate with teams. Show exceptional listening, communication, and interpersonal skills to support a high-functioning delivery culture. Be highly organised and skilled in planning and presenting. Whilst not essential SQL, data modelling, and ETL process experience would be an advantage. What's in it for you? A starting salary of £70,000 and up to £80,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Car Allowance. Annual Bonus. Private Medical Health Care. Performance-related pay plan directly linked to company performance measures and targets. Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Digital Architect Location: London Competitive Salary + Package (Dependent on experience) (Accenture will be recruiting at the following levels - Manager & Consultant) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: The Architect is the essence of every project we bring to life from streaming live sport across the world, solving health emergencies to serving customers in new ways with innovative new Digital products. We're looking for architects who can support the delivery of increasingly transformational digital products that traverse a diverse range of devices (iOS, Android, smart TVs, embedded technology) and plug into an ecosystem of cloud services at massive scale with millions of users. We need people who are as comfortable at a whiteboard scribbling a design as they are working on detailed specifications for a distributed team of developers. We're also looking for architects who are as satisfied with their designs as they are the end product, and can problem solve and overcome challenges at every stage of the lifecycle. Perhaps you enjoy sifting insight from vast sources of user data, rapid prototyping a feature to unravel its feasibility or just conducting a really audacious technical test to solve a problem, all of these things combine with collaboration with our delivery leads and product managers to make bring amazing Digital products alive. In our team you will learn: To use the latest in platform engineering including Cloud technologies like AWS, Azure and Google Cloud Platform How technical architecture expertise can contribute to new sales activities, communicating why the architecture designs meet current and future business requirements. How to deliver scalable platforms serving millions of users for products with a global reach How to work day-to-day with clients ranging from developers and testers through to product managers and directors In this role you will: Lead the end-to-end design of performant, secure, robust and maintainable platforms architectures across evolving technologies Support the development and delivery into production of the architecture and coach engineers during delivery using a variety of methodologies Analyse and resolve architectural problems throughout the lifecycle of the solution working closely with either agile development and operations teams or in a full DevSecOps model Lead technical architecture design and assessment projects at client sites with key client partners Cultivate successful, motivated teams across the globe to deliver large transformational technology change for our clients We are looking for experience in the following skills: An ability to communicate design concepts to both deeply technical development teams as well as non-technical staff A deep and practical working knowledge of one (or more) of the major cloud platforms Solid understanding of key architecture concerns such as security, availability, scalability, operability, maintainability and how to ensure that they are delivered as specified Knowledge of and experience applying modern architecture principles and patterns Experience supporting operational platforms in high-scale live production environments Set yourself apart: Demonstrable hands-on experience designing, building and maintaining scalable products and platforms A track record of using technical architecture and modern engineering principles to improve the end user experience and backend functionality of products and platforms Demonstrable experience of upskilling, teaching and running an engineering or architecture team Prior experience working with senior technical and non-technical stakeholders on business-critical systems What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 770,000 people deliver on the promise of technology and human i
21/10/2025
Full time
Digital Architect Location: London Competitive Salary + Package (Dependent on experience) (Accenture will be recruiting at the following levels - Manager & Consultant) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: The Architect is the essence of every project we bring to life from streaming live sport across the world, solving health emergencies to serving customers in new ways with innovative new Digital products. We're looking for architects who can support the delivery of increasingly transformational digital products that traverse a diverse range of devices (iOS, Android, smart TVs, embedded technology) and plug into an ecosystem of cloud services at massive scale with millions of users. We need people who are as comfortable at a whiteboard scribbling a design as they are working on detailed specifications for a distributed team of developers. We're also looking for architects who are as satisfied with their designs as they are the end product, and can problem solve and overcome challenges at every stage of the lifecycle. Perhaps you enjoy sifting insight from vast sources of user data, rapid prototyping a feature to unravel its feasibility or just conducting a really audacious technical test to solve a problem, all of these things combine with collaboration with our delivery leads and product managers to make bring amazing Digital products alive. In our team you will learn: To use the latest in platform engineering including Cloud technologies like AWS, Azure and Google Cloud Platform How technical architecture expertise can contribute to new sales activities, communicating why the architecture designs meet current and future business requirements. How to deliver scalable platforms serving millions of users for products with a global reach How to work day-to-day with clients ranging from developers and testers through to product managers and directors In this role you will: Lead the end-to-end design of performant, secure, robust and maintainable platforms architectures across evolving technologies Support the development and delivery into production of the architecture and coach engineers during delivery using a variety of methodologies Analyse and resolve architectural problems throughout the lifecycle of the solution working closely with either agile development and operations teams or in a full DevSecOps model Lead technical architecture design and assessment projects at client sites with key client partners Cultivate successful, motivated teams across the globe to deliver large transformational technology change for our clients We are looking for experience in the following skills: An ability to communicate design concepts to both deeply technical development teams as well as non-technical staff A deep and practical working knowledge of one (or more) of the major cloud platforms Solid understanding of key architecture concerns such as security, availability, scalability, operability, maintainability and how to ensure that they are delivered as specified Knowledge of and experience applying modern architecture principles and patterns Experience supporting operational platforms in high-scale live production environments Set yourself apart: Demonstrable hands-on experience designing, building and maintaining scalable products and platforms A track record of using technical architecture and modern engineering principles to improve the end user experience and backend functionality of products and platforms Demonstrable experience of upskilling, teaching and running an engineering or architecture team Prior experience working with senior technical and non-technical stakeholders on business-critical systems What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 770,000 people deliver on the promise of technology and human i
Senior Contact Centre Engineer (UC/Telephony) Full Time Permanent Hybrid - London SE1 (1 day per week onsite) £70-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Senior Contact Centre Engineer looking for a new challenge? Do you have a background in Telephony + UC with a strong understanding of design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone and Genesys along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IP telephony? Here at ARM we are recruiting for a full time permanent Senior Contact Centre Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We are seeking a seasoned professional with a strong telecom and contact centre background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys or Avaya. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact centre solutions for enterprise clients. Responsibilities: Solution Delivery and Integration: . Lead technical delivery of contact centre implementations across voice and digital channels. . Design and deploy IVR and queuing strategies aligned with customer experience objectives. . Ensure solution configurations are resilient, scalable, and meet compliance and security standards. Telephony and Infrastructure: . Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. . Implement contact centre components within NICE CXone, Genesys Cloud or Avaya platforms. . Design and support emergency routing and system failover scenarios. Application Integration: . Deliver CRM and third-party app integrations using REST or SOAP APIs. . Coordinate data flows between telephony platforms and business systems (Salesforce, Dynamics, etc.). . Conduct testing and validation of integration use cases. Technical Leadership: . Serve as an escalation point for complex contact centre infrastructure issues. . Mentor and support junior engineers and technical consultants. . Contribute to solution design documentation, handovers, and client technical briefings. Client Collaboration: . Participate in technical discovery workshops and requirement-gathering sessions. . Align solution architecture to client business goals. . Communicate clearly with technical and non-technical stakeholders. Qualifications: Required Skills & Experience: . 5yrs+ hands-on in telecoms or VoIP engineering roles, with at least 2 years in contact centre environments. . Strong experience with NICE CXone, Genesys or Avaya contact centre platforms. . Deep understanding of SIP, PSTN, SBCs, and IP telephony fundamentals. . Integration experience with CRMs and enterprise systems using web services/APIs. . Strong communication and stakeholder management skills. Preferred Skills: . Certifications in NICE CXone, Genesys Cloud, Cisco Collaboration, or Avaya. . Exposure to ITIL, TOGAF, or Agile project environments. . Experience in industries with regulatory requirements (eg, finance, healthcare). Working Conditions: . May require evening and weekend work during key implementation phases. . Flexibility to travel to client sites as needed. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
21/10/2025
Full time
Senior Contact Centre Engineer (UC/Telephony) Full Time Permanent Hybrid - London SE1 (1 day per week onsite) £70-80K basic + benefits (5% pension, 25 days hols, life insurance, medical cover) Are you an experienced Senior Contact Centre Engineer looking for a new challenge? Do you have a background in Telephony + UC with a strong understanding of design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone and Genesys along with hands-on telecoms or VoIP engineering experience and deep understanding of SIP, PSTN, SBCs and IP telephony? Here at ARM we are recruiting for a full time permanent Senior Contact Centre Engineer for a global IT services and consultancy client of ours. Our client: They're a leading business with a global reach that empowers local teams, and they undertake hugely exciting work that is genuinely changing the world. Their advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Overview: We are seeking a seasoned professional with a strong telecom and contact centre background to lead the design, deployment, and integration of customer engagement solutions built on platforms such as NICE CXone, Genesys or Avaya. This hands-on role combines deep telephony expertise with practical experience in IVR design, queue management, and CRM integration. The successful candidate will act as a technical authority, mentoring junior engineers while delivering high-impact contact centre solutions for enterprise clients. Responsibilities: Solution Delivery and Integration: . Lead technical delivery of contact centre implementations across voice and digital channels. . Design and deploy IVR and queuing strategies aligned with customer experience objectives. . Ensure solution configurations are resilient, scalable, and meet compliance and security standards. Telephony and Infrastructure: . Manage configurations and troubleshooting for SIP trunks, PSTN access, SBCs, and PBX systems. . Implement contact centre components within NICE CXone, Genesys Cloud or Avaya platforms. . Design and support emergency routing and system failover scenarios. Application Integration: . Deliver CRM and third-party app integrations using REST or SOAP APIs. . Coordinate data flows between telephony platforms and business systems (Salesforce, Dynamics, etc.). . Conduct testing and validation of integration use cases. Technical Leadership: . Serve as an escalation point for complex contact centre infrastructure issues. . Mentor and support junior engineers and technical consultants. . Contribute to solution design documentation, handovers, and client technical briefings. Client Collaboration: . Participate in technical discovery workshops and requirement-gathering sessions. . Align solution architecture to client business goals. . Communicate clearly with technical and non-technical stakeholders. Qualifications: Required Skills & Experience: . 5yrs+ hands-on in telecoms or VoIP engineering roles, with at least 2 years in contact centre environments. . Strong experience with NICE CXone, Genesys or Avaya contact centre platforms. . Deep understanding of SIP, PSTN, SBCs, and IP telephony fundamentals. . Integration experience with CRMs and enterprise systems using web services/APIs. . Strong communication and stakeholder management skills. Preferred Skills: . Certifications in NICE CXone, Genesys Cloud, Cisco Collaboration, or Avaya. . Exposure to ITIL, TOGAF, or Agile project environments. . Experience in industries with regulatory requirements (eg, finance, healthcare). Working Conditions: . May require evening and weekend work during key implementation phases. . Flexibility to travel to client sites as needed. Some of the benefits include: Healthcare and dental insurance Company pension is matched up to 5% 25 days annual leave entitlement plus bank holidays and the option to purchase 5 extra days Life assurance - 4 x annual salary Cycle to work scheme Client prioritises internal development opportunities and offer access to our Udemy training platform with over 5000 training courses Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
21/10/2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $178,000.00 - $213,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
21/10/2025
Full time
Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $178,000.00 - $213,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Applications Manager Maidstone with Hybrid working £64,260 per annum Closing date: 3rd November 2025 Permanent Full time (37 hours per week) Golding Homes are looking for an Applications Manager, a critical and technology advanced role, who will be responsible for managing and maintaining their applications and digital portals. The Applications Manager will lead the development and implementation of new solutions, collaborating closely with the Solution Architect, and Service Design teams to innovate and improve operational processes to enhance their customer's experience. This role will also act as a 3rd line escalation point for application-related issues, building close working relationships with key suppliers to ensure their operational efficiency. This role is a hybrid based role, but please be aware, the first 6 months of employment will be based at Golding Homes' offices in Maidstone. What the role will include: Lead a high performing team, providing strategic management, quality assurance, expert guidance and accountability to ensure successful operational delivery. Ensure the stability, security and efficiency of all applications, including the customer portal, through proactive management and support. Oversee the day-to-day Maintenance and management of Golding Homes' applications and customer portal Lead and manager a team of Application Development and Support professionals, fostering a collaborative and high performing team environment. Promote continuous learning and professional development, whilst monitoring the team to ensure a consistent service is provided to the organisation. Work with stakeholders to understand their needs and provide solutions to improve user experience and operational efficiency. Drive the development and delivery of solutions, exploring our options around the extended use of our Microsoft estate, with a particular focus on the use of PowerApps. Lead and participate in application-related projects, ensuring timely and within-budget delivery. The successful candidate will need to have previous experience of working in a Housing environment and Housing Management systems and processes, with experience in application management and development, with a strong focus on the Microsoft Power Platform. You will have experience with application development framework tools, with experience of leading a technical team and project and stakeholder management. As part of your role, providing 3rd line support will be expected, so experience in this is also essential. When and where you'll be doing it You will enjoy a 37-hour working week and earn an annual salary of circa £64,260 per annum dependent upon your knowledge, skills and experience. Their Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Their head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. An annual Wellbeing Fund Please note that we'll be shortlisting throughout and reserve the right to close this role early. We appreciate people process information in different ways. If you would like any support with your application, please contact us
20/10/2025
Full time
Applications Manager Maidstone with Hybrid working £64,260 per annum Closing date: 3rd November 2025 Permanent Full time (37 hours per week) Golding Homes are looking for an Applications Manager, a critical and technology advanced role, who will be responsible for managing and maintaining their applications and digital portals. The Applications Manager will lead the development and implementation of new solutions, collaborating closely with the Solution Architect, and Service Design teams to innovate and improve operational processes to enhance their customer's experience. This role will also act as a 3rd line escalation point for application-related issues, building close working relationships with key suppliers to ensure their operational efficiency. This role is a hybrid based role, but please be aware, the first 6 months of employment will be based at Golding Homes' offices in Maidstone. What the role will include: Lead a high performing team, providing strategic management, quality assurance, expert guidance and accountability to ensure successful operational delivery. Ensure the stability, security and efficiency of all applications, including the customer portal, through proactive management and support. Oversee the day-to-day Maintenance and management of Golding Homes' applications and customer portal Lead and manager a team of Application Development and Support professionals, fostering a collaborative and high performing team environment. Promote continuous learning and professional development, whilst monitoring the team to ensure a consistent service is provided to the organisation. Work with stakeholders to understand their needs and provide solutions to improve user experience and operational efficiency. Drive the development and delivery of solutions, exploring our options around the extended use of our Microsoft estate, with a particular focus on the use of PowerApps. Lead and participate in application-related projects, ensuring timely and within-budget delivery. The successful candidate will need to have previous experience of working in a Housing environment and Housing Management systems and processes, with experience in application management and development, with a strong focus on the Microsoft Power Platform. You will have experience with application development framework tools, with experience of leading a technical team and project and stakeholder management. As part of your role, providing 3rd line support will be expected, so experience in this is also essential. When and where you'll be doing it You will enjoy a 37-hour working week and earn an annual salary of circa £64,260 per annum dependent upon your knowledge, skills and experience. Their Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Their head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. An annual Wellbeing Fund Please note that we'll be shortlisting throughout and reserve the right to close this role early. We appreciate people process information in different ways. If you would like any support with your application, please contact us
Technical Architect Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Technical Architect to take a leading role in designing robust, scalable, and innovative technology solutions for our clients. You will work closely with stakeholders and development teams to ensure the alignment of technology with business goals, while championing best practices in architectural design and delivery. Key Responsibilities: Collaborate with development teams, system administrators, and stakeholders to integrate solutions. Provide technical guidance throughout the implementation lifecycle. Partner with project managers to ensure the successful and timely delivery of projects. Identify and mitigate risks, ensuring compliance with security protocols and standards. Conduct reviews to improve and optimise existing systems. Skills and Experience: Strong understanding of cloud computing platforms, enterprise architecture, and integration patterns. Excellent communication and interpersonal skills. Ability to lead and influence technical discussions. Proven experience as a Technical Architect or similar role. In-depth knowledge of system design, software architecture, and development methodologies. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in architectural design, data pipelines, cloud platforms, and API development. Knowledge of microservices and containerisation (Docker, Kubernetes). Experience with security best practices and compliance standards. Familiarity with agile methodologies and agile delivery. Experience with SOLID principles and application architecture design. Proficiency in C# (.NET Core) and/or Java (Spring). Experience with ORM frameworks (EF Core, Hibernate). Proficiency in MVC frameworks (ASP.NET Core MVC, Spring MVC). Experience with Git and version control best practices. Qualifications & Certifications A degree or equivalent qualification related to the area you work in-Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test A Technical interview with a Technical Architect A Cultural Interview with a member of the Management Team We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
20/10/2025
Full time
Technical Architect Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary Negotiable, DoE, plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary Triad is seeking a Technical Architect to take a leading role in designing robust, scalable, and innovative technology solutions for our clients. You will work closely with stakeholders and development teams to ensure the alignment of technology with business goals, while championing best practices in architectural design and delivery. Key Responsibilities: Collaborate with development teams, system administrators, and stakeholders to integrate solutions. Provide technical guidance throughout the implementation lifecycle. Partner with project managers to ensure the successful and timely delivery of projects. Identify and mitigate risks, ensuring compliance with security protocols and standards. Conduct reviews to improve and optimise existing systems. Skills and Experience: Strong understanding of cloud computing platforms, enterprise architecture, and integration patterns. Excellent communication and interpersonal skills. Ability to lead and influence technical discussions. Proven experience as a Technical Architect or similar role. In-depth knowledge of system design, software architecture, and development methodologies. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in architectural design, data pipelines, cloud platforms, and API development. Knowledge of microservices and containerisation (Docker, Kubernetes). Experience with security best practices and compliance standards. Familiarity with agile methodologies and agile delivery. Experience with SOLID principles and application architecture design. Proficiency in C# (.NET Core) and/or Java (Spring). Experience with ORM frameworks (EF Core, Hibernate). Proficiency in MVC frameworks (ASP.NET Core MVC, Spring MVC). Experience with Git and version control best practices. Qualifications & Certifications A degree or equivalent qualification related to the area you work in-Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test A Technical interview with a Technical Architect A Cultural Interview with a member of the Management Team We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Location Bristol, London, Manchester Business Line Technology & Transformation Position summary Connect to your opportunity We're looking for people who are natural initiative-takers, who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. You will work with outstanding digital talent across disciplines to innovate and create great solutions for our Defence and Security Clients. You will provide our clients with the advice and delivery support that they need in their complex programmes. Whether it is structuring, assuring, manging, delivering or setting up solutions we need the very best people to join us and strengthen our team even further. Your role will include: Collaborate with clients and stakeholders to capture and document business requirements to ensure a clear understanding of their needs and objectives. Conduct detailed analysis of business processes, systems and data to identify opportunities for improvement and optimisation. Facilitate workshops and interviews to gather requirements, user stories and use cases. Analyse and document business processes, workflows and system interactions to ensure alignment with business goals. Translate business requirements into functional specifications and user stories to ensure clarity and feasibility for development teams. Perform data analysis to identify trends, patterns and insights which can drive business decision-making and process improvements. Define and implement product centric operating models, enabling products to be delivered more efficiently and effectively. Manage product ownership practices and processes, ensuring products developed meet the customer requirements. Conduct impact assessments and feasibility studies to evaluate proposed solutions and identify potential risks and dependencies. Collaborate with project managers to develop project plans, timelines and deliverables. Support testing and quality assurance activities, ensuring that solutions meet the defined requirements. Provide ongoing support and guidance to clients and stakeholders throughout the project lifecycle. Stay up-to-date with industry trends, best practices and emerging technologies related to business analysis. Connect to your skills and professional experience All applicants must be UK security cleared to Developed Vetting level. We are specifically looking for candidates with both technical and business focused skills, who can articulate the outcomes and value of their work, and have working experience in some or all of the following: Proven experience as a Business Analyst or in a similar role, with a strong track record of successfully delivering business requirements within a project delivery environment and an excellent understanding of how business analysis can deliver value to an organization. Experience working on Transformation and/or complex delivery or equivalent projects. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Proficiency in business analysis techniques, such as process modelling & lean practices, use case development and requirements elicitation. Experience with Agile delivery and knowledge of methodologies and tools, such as Scrum, Kanban, SAFe 5.0, LeSS. Excellent communication and presentation skills, with the ability to effectively communicate. Knowledge of how PowerBI, Tableau, QlikSense or other analytical tools. Expertise in how to test against the requirements and ensure confidence in the outputs. Experience of working within the Public Sector or equivalent. Ability to understand, interpret, present and challenge technical and/or complex information to colleagues at all levels of an organization. Experience with successfully managing scope in challenging environments. Experience of developing & maintaining strong relationships with business stakeholders with the ability to challenge & influence where required. Experience with Lean Portfolio Management and associated processes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us the company we are. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and our company is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me here were the endless opportunities and the collective experience of other like-minded individuals. Our clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At this company we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
20/10/2025
Full time
Location Bristol, London, Manchester Business Line Technology & Transformation Position summary Connect to your opportunity We're looking for people who are natural initiative-takers, who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. You will work with outstanding digital talent across disciplines to innovate and create great solutions for our Defence and Security Clients. You will provide our clients with the advice and delivery support that they need in their complex programmes. Whether it is structuring, assuring, manging, delivering or setting up solutions we need the very best people to join us and strengthen our team even further. Your role will include: Collaborate with clients and stakeholders to capture and document business requirements to ensure a clear understanding of their needs and objectives. Conduct detailed analysis of business processes, systems and data to identify opportunities for improvement and optimisation. Facilitate workshops and interviews to gather requirements, user stories and use cases. Analyse and document business processes, workflows and system interactions to ensure alignment with business goals. Translate business requirements into functional specifications and user stories to ensure clarity and feasibility for development teams. Perform data analysis to identify trends, patterns and insights which can drive business decision-making and process improvements. Define and implement product centric operating models, enabling products to be delivered more efficiently and effectively. Manage product ownership practices and processes, ensuring products developed meet the customer requirements. Conduct impact assessments and feasibility studies to evaluate proposed solutions and identify potential risks and dependencies. Collaborate with project managers to develop project plans, timelines and deliverables. Support testing and quality assurance activities, ensuring that solutions meet the defined requirements. Provide ongoing support and guidance to clients and stakeholders throughout the project lifecycle. Stay up-to-date with industry trends, best practices and emerging technologies related to business analysis. Connect to your skills and professional experience All applicants must be UK security cleared to Developed Vetting level. We are specifically looking for candidates with both technical and business focused skills, who can articulate the outcomes and value of their work, and have working experience in some or all of the following: Proven experience as a Business Analyst or in a similar role, with a strong track record of successfully delivering business requirements within a project delivery environment and an excellent understanding of how business analysis can deliver value to an organization. Experience working on Transformation and/or complex delivery or equivalent projects. Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements. Proficiency in business analysis techniques, such as process modelling & lean practices, use case development and requirements elicitation. Experience with Agile delivery and knowledge of methodologies and tools, such as Scrum, Kanban, SAFe 5.0, LeSS. Excellent communication and presentation skills, with the ability to effectively communicate. Knowledge of how PowerBI, Tableau, QlikSense or other analytical tools. Expertise in how to test against the requirements and ensure confidence in the outputs. Experience of working within the Public Sector or equivalent. Ability to understand, interpret, present and challenge technical and/or complex information to colleagues at all levels of an organization. Experience with successfully managing scope in challenging environments. Experience of developing & maintaining strong relationships with business stakeholders with the ability to challenge & influence where required. Experience with Lean Portfolio Management and associated processes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us the company we are. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and our company is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me here were the endless opportunities and the collective experience of other like-minded individuals. Our clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." -Dan, Technology and Transformation Our hybrid working policy You'll be based in London, Bristol or Manchester with hybrid working. At this company we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
The Project Manager will provide the structure, governance, and drive required to deploy digital resources effectively on high-impact projects. Reporting into the CIO, and working closely with the Digital Business Analyst and Systems Developer(s), will coordinate delivery across multiple workstreams, align priorities with stakeholders, and ensure that new solutions are adopted and embedded as part of wider business transformation agenda. Client Details This organisation operates in the energy and renewables industry and is known for its focus on innovation and efficiency. As a growing SME company, it provides a truly supportive environment where employees can make a meaningful impact within the technology department. Description Plan, execute, and oversee digital and process improvement projects, ensuring delivery on time, within scope, and aligned to business objectives. Apply appropriate project methodologies (Agile, PRINCE2), maintaining risk, issue, and dependency management. Contribute guidance and ideas to help the business innovate and improve its practices using technology. Work with business leaders to prioritise initiatives and manage expectations around scope, timelines, and benefits. Provide day-to-day oversight for delivery resources including Digital Business Analyst(s) and Systems Developers, ensuring effective collaboration. Support rollouts and adoption of new systems and processes, embedding them into business operations. Track and report on measurable improvements delivered by projects, ensuring alignment to the business transformation agenda. Help refine project practices, knowledge sharing, and lessons learned across the function. Profile Essential Proven experience delivering business or digital transformation projects. Proficiency in project management methodologies (e.g., PRINCE2, Agile). Strong organisational and planning skills, with the ability to manage multiple concurrent projects. Excellent stakeholder management and communication skills - comfortable engaging at all levels. Ability to balance governance with pragmatism, adapting methods to suit the project. Experience coordinating both technical and business resources. Desirable Recognised qualifications such as PRINCE2 Practitioner, APM PMQ, PMP, or Agile certifications. Experience with low-code/no-code solutions or CRM platforms (e.g., HubSpot). Background in business process improvement. Familiarity with working alongside Business Analysts and Developers in delivery teams. Knowledge of change management frameworks. Job Offer Competitive salary ranging from 45,000 to 55,000 per annum. 23 days of annual leave plus bank holidays. Company pension scheme. Enhanced maternity benefits. We are looking for candidates open to contribute to ideation and innovation sessions held in the brand new Leicester office. Due to this we would like to meet candidates who like to do things in person.
20/10/2025
Full time
The Project Manager will provide the structure, governance, and drive required to deploy digital resources effectively on high-impact projects. Reporting into the CIO, and working closely with the Digital Business Analyst and Systems Developer(s), will coordinate delivery across multiple workstreams, align priorities with stakeholders, and ensure that new solutions are adopted and embedded as part of wider business transformation agenda. Client Details This organisation operates in the energy and renewables industry and is known for its focus on innovation and efficiency. As a growing SME company, it provides a truly supportive environment where employees can make a meaningful impact within the technology department. Description Plan, execute, and oversee digital and process improvement projects, ensuring delivery on time, within scope, and aligned to business objectives. Apply appropriate project methodologies (Agile, PRINCE2), maintaining risk, issue, and dependency management. Contribute guidance and ideas to help the business innovate and improve its practices using technology. Work with business leaders to prioritise initiatives and manage expectations around scope, timelines, and benefits. Provide day-to-day oversight for delivery resources including Digital Business Analyst(s) and Systems Developers, ensuring effective collaboration. Support rollouts and adoption of new systems and processes, embedding them into business operations. Track and report on measurable improvements delivered by projects, ensuring alignment to the business transformation agenda. Help refine project practices, knowledge sharing, and lessons learned across the function. Profile Essential Proven experience delivering business or digital transformation projects. Proficiency in project management methodologies (e.g., PRINCE2, Agile). Strong organisational and planning skills, with the ability to manage multiple concurrent projects. Excellent stakeholder management and communication skills - comfortable engaging at all levels. Ability to balance governance with pragmatism, adapting methods to suit the project. Experience coordinating both technical and business resources. Desirable Recognised qualifications such as PRINCE2 Practitioner, APM PMQ, PMP, or Agile certifications. Experience with low-code/no-code solutions or CRM platforms (e.g., HubSpot). Background in business process improvement. Familiarity with working alongside Business Analysts and Developers in delivery teams. Knowledge of change management frameworks. Job Offer Competitive salary ranging from 45,000 to 55,000 per annum. 23 days of annual leave plus bank holidays. Company pension scheme. Enhanced maternity benefits. We are looking for candidates open to contribute to ideation and innovation sessions held in the brand new Leicester office. Due to this we would like to meet candidates who like to do things in person.
The Project Manager will provide the structure, governance, and drive required to deploy digital resources effectively on high-impact projects. Reporting into the CIO, and working closely with the Digital Business Analyst and Systems Developer(s), will coordinate delivery across multiple workstreams, align priorities with stakeholders, and ensure that new solutions are adopted and embedded as part of wider business transformation agenda. Client Details This organisation operates in the energy and renewables industry and is known for its focus on innovation and efficiency. As a growing SME company, it provides a truly supportive environment where employees can make a meaningful impact within the technology department. Description Plan, execute, and oversee digital and process improvement projects, ensuring delivery on time, within scope, and aligned to business objectives. Apply appropriate project methodologies (Agile, PRINCE2), maintaining risk, issue, and dependency management. Contribute guidance and ideas to help the business innovate and improve its practices using technology. Work with business leaders to prioritise initiatives and manage expectations around scope, timelines, and benefits. Provide day-to-day oversight for delivery resources including Digital Business Analyst(s) and Systems Developers, ensuring effective collaboration. Support rollouts and adoption of new systems and processes, embedding them into business operations. Track and report on measurable improvements delivered by projects, ensuring alignment to the business transformation agenda. Help refine project practices, knowledge sharing, and lessons learned across the function. Profile Essential Proven experience delivering business or digital transformation projects. Proficiency in project management methodologies (e.g., PRINCE2, Agile). Strong organisational and planning skills, with the ability to manage multiple concurrent projects. Excellent stakeholder management and communication skills - comfortable engaging at all levels. Ability to balance governance with pragmatism, adapting methods to suit the project. Experience coordinating both technical and business resources. Desirable Recognised qualifications such as PRINCE2 Practitioner, APM PMQ, PMP, or Agile certifications. Experience with low-code/no-code solutions or CRM platforms (e.g., HubSpot). Background in business process improvement. Familiarity with working alongside Business Analysts and Developers in delivery teams. Knowledge of change management frameworks. Job Offer Competitive salary ranging from £45,000 to £55,000 per annum. 23 days of annual leave plus bank holidays. Company pension scheme. Enhanced maternity benefits. We are looking for candidates open to contribute to ideation and innovation sessions held in the brand new Leicester office. Due to this we would like to meet candidates who like to do things in person.
20/10/2025
Full time
The Project Manager will provide the structure, governance, and drive required to deploy digital resources effectively on high-impact projects. Reporting into the CIO, and working closely with the Digital Business Analyst and Systems Developer(s), will coordinate delivery across multiple workstreams, align priorities with stakeholders, and ensure that new solutions are adopted and embedded as part of wider business transformation agenda. Client Details This organisation operates in the energy and renewables industry and is known for its focus on innovation and efficiency. As a growing SME company, it provides a truly supportive environment where employees can make a meaningful impact within the technology department. Description Plan, execute, and oversee digital and process improvement projects, ensuring delivery on time, within scope, and aligned to business objectives. Apply appropriate project methodologies (Agile, PRINCE2), maintaining risk, issue, and dependency management. Contribute guidance and ideas to help the business innovate and improve its practices using technology. Work with business leaders to prioritise initiatives and manage expectations around scope, timelines, and benefits. Provide day-to-day oversight for delivery resources including Digital Business Analyst(s) and Systems Developers, ensuring effective collaboration. Support rollouts and adoption of new systems and processes, embedding them into business operations. Track and report on measurable improvements delivered by projects, ensuring alignment to the business transformation agenda. Help refine project practices, knowledge sharing, and lessons learned across the function. Profile Essential Proven experience delivering business or digital transformation projects. Proficiency in project management methodologies (e.g., PRINCE2, Agile). Strong organisational and planning skills, with the ability to manage multiple concurrent projects. Excellent stakeholder management and communication skills - comfortable engaging at all levels. Ability to balance governance with pragmatism, adapting methods to suit the project. Experience coordinating both technical and business resources. Desirable Recognised qualifications such as PRINCE2 Practitioner, APM PMQ, PMP, or Agile certifications. Experience with low-code/no-code solutions or CRM platforms (e.g., HubSpot). Background in business process improvement. Familiarity with working alongside Business Analysts and Developers in delivery teams. Knowledge of change management frameworks. Job Offer Competitive salary ranging from £45,000 to £55,000 per annum. 23 days of annual leave plus bank holidays. Company pension scheme. Enhanced maternity benefits. We are looking for candidates open to contribute to ideation and innovation sessions held in the brand new Leicester office. Due to this we would like to meet candidates who like to do things in person.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
20/10/2025
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
20/10/2025
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
20/10/2025
Full time
As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
We are a fast-growing e-commerce company specialising in office furniture and expanding rapidly into new product categories including indoor sofas, garden furniture, and home & lifestyle products. To support our growth and deliver exceptional customer experiences, we are investing heavily in technology and operational efficiency. The Role We are seeking a System Manager to lead the implementation and optimisation of Ziniao, our new supply chain management system. This platform will integrate our Far East manufacturers, 3PL logistics partners, and online marketplaces to automate and streamline our operations. The ideal candidate will oversee system integration, ensure seamless connectivity across multiple sales channels (Amazon, eBay, B&Q, OnBuy, TikTok Shop), and drive continuous improvement in our digital infrastructure. Key Responsibilities • Lead the deployment and configuration of the Ziniao ERP/supply chain management system. • Integrate Ziniao with online marketplaces, 3PL providers, and internal systems. • Monitor and maintain system performance, ensuring reliability and scalability. • Provide training to other staff of the warehousing system Ecang WMS • Automate data exchange across suppliers, warehouses, and sales platforms. • Troubleshoot technical issues and coordinate with system vendors for resolutions. • Support internal teams with training, documentation, and process optimisation. • Identify opportunities to enhance operational efficiency through technology. Requirements • Proven experience in ERP or system integration (experience with platforms like NetSuite, SAP, or similar preferred). • Strong understanding of e-commerce operations, API integration, and supply chain workflows. • Hands-on experience with Amazon, eBay, or other online marketplaces. • Familiarity with SQL, data mapping, or automation tools is advantageous. • Excellent analytical, communication, and problem-solving skills. • Self-motivated and able to manage multiple projects in a fast-paced environment. • Familiar with the above-mentioned ERP and WMS is preferred. Why Join Us • Opportunity to play a key role in a transformative digital project. • Collaborative, growth-oriented team culture. • Competitive salary and career advancement potential. • Exposure to cutting-edge e-commerce and supply chain technologies. If you're a technically-minded professional ready to take ownership of a major system integration project and make a measurable impact on business performance, we'd love to hear from you.
20/10/2025
Full time
We are a fast-growing e-commerce company specialising in office furniture and expanding rapidly into new product categories including indoor sofas, garden furniture, and home & lifestyle products. To support our growth and deliver exceptional customer experiences, we are investing heavily in technology and operational efficiency. The Role We are seeking a System Manager to lead the implementation and optimisation of Ziniao, our new supply chain management system. This platform will integrate our Far East manufacturers, 3PL logistics partners, and online marketplaces to automate and streamline our operations. The ideal candidate will oversee system integration, ensure seamless connectivity across multiple sales channels (Amazon, eBay, B&Q, OnBuy, TikTok Shop), and drive continuous improvement in our digital infrastructure. Key Responsibilities • Lead the deployment and configuration of the Ziniao ERP/supply chain management system. • Integrate Ziniao with online marketplaces, 3PL providers, and internal systems. • Monitor and maintain system performance, ensuring reliability and scalability. • Provide training to other staff of the warehousing system Ecang WMS • Automate data exchange across suppliers, warehouses, and sales platforms. • Troubleshoot technical issues and coordinate with system vendors for resolutions. • Support internal teams with training, documentation, and process optimisation. • Identify opportunities to enhance operational efficiency through technology. Requirements • Proven experience in ERP or system integration (experience with platforms like NetSuite, SAP, or similar preferred). • Strong understanding of e-commerce operations, API integration, and supply chain workflows. • Hands-on experience with Amazon, eBay, or other online marketplaces. • Familiarity with SQL, data mapping, or automation tools is advantageous. • Excellent analytical, communication, and problem-solving skills. • Self-motivated and able to manage multiple projects in a fast-paced environment. • Familiar with the above-mentioned ERP and WMS is preferred. Why Join Us • Opportunity to play a key role in a transformative digital project. • Collaborative, growth-oriented team culture. • Competitive salary and career advancement potential. • Exposure to cutting-edge e-commerce and supply chain technologies. If you're a technically-minded professional ready to take ownership of a major system integration project and make a measurable impact on business performance, we'd love to hear from you.
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