About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
18/09/2025
Full time
About Us
Evolve is a trusted Managed Service Provider (MSP) supporting a diverse customer base across the UK and internationally. Our clients span Renewable Energy, Property, Professional Services, Finance, and Charity.
Our core values — Security, Service, Integrity — guide everything we do. We deliver robust IT services and cybersecurity solutions , keeping our clients’ systems safe in an evolving digital landscape.
We’re a growing business with a clear plan to expand our capabilities and strengthen our presence in the IT industry. We invest in our people, offering professional development and a culture that values both technical excellence and customer care.
Why Join Us?
This is an exciting opportunity to step into a key Account Management role where you’ll be the trusted advisor to our clients, ensuring their success while identifying opportunities for growth. You’ll work with supportive technical teams, develop your expertise in cybersecurity, and help shape long-term customer relationships.
The Role
As an IT Account Manager, you’ll:
Build and maintain exceptional client relationships.
Conduct regular customer meetings and strategic reviews.
Translate technical concepts (especially cyber protection) into business value.
Manage customer roadmaps and ensure smooth onboarding.
Proactively identify upsell and project opportunities.
Advocate for clients internally, ensuring their needs are met.
What We’re Looking For
Proven Account Management experience in IT (MSP experience highly desirable).
Strong knowledge of Microsoft 365, Office, Windows, and Windows Server.
Good understanding of cybersecurity fundamentals (firewalls, endpoint protection, phishing, compliance frameworks).
Familiarity with PSA and monitoring tools (Autotask, N-able).
Consultative sales mindset with ability to spot opportunities.
Excellent communication, presentation, and relationship-building skills.
Highly organised, proactive, and detail-focused.
What We Offer
Competitive salary + performance bonus/commission.
Training and career development (including cyber certifications).
Hybrid/flexible working options.
Supportive, values-led culture.
Opportunity to grow with a forward-thinking MSP.
If you’re passionate about customer success, account management, and IT services , we’d love to hear from you. Apply today and help our clients succeed securely and sustainably.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Hartpury University and Collage
Gloucestershire, UK
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
22/11/2024
Full time
Service Desk Team Leader
£27,729 - £30,311 per annum
37.5 hours per week
Permanent
About Us
Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to more than 4,500 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University is rated top 10 in the UK for Teaching Quality ( The Times and Sunday Times Good University Guide 2023 ) and has 97% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.
Hartpury is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We particularly welcome applicants that we are underrepresented in, including those from ethnically diverse backgrounds, LGBTQI+ communities, and those living with disabilities. As part of our commitment to equality, diversity and inclusion we offer a range of inclusive policies, flexible working arrangements and a multi-faith space to support staff from different backgrounds. To find out more about our commitment to Equality, Diversity and Inclusivity, please click here
About the Role
Lead and manage the IT Service Desk by working in partnership with the academic departments and other services to ensure an excellent level of service is delivered to our students and staff.
Provide hands-on first line support for a range of technologies, including desktop PCs, mobile devices, and cloud solutions.
Drive continual service improvement, develop service desk reporting, and maintain a comprehensive internal knowledge base to meet SLAs.
To solve user problems in an efficient and timely way and to provide technical expertise to support and develop effective and efficient internal processes.
About You
You will have demonstrable experience of providing support across an environment which includes Windows desktops and servers, Office, Active Directory.
Skilled in MS Windows Desktop Support, with a solid understanding of troubleshooting, system support, and network fundamentals.
You will have previously led or played an active role in developing a service desk.
You will have strong organizational skills to manage team schedules and documentation, ensuring efficient onboarding and service consistency.
Experience of developing SLAs and KPIs associated with a Service Desk and call handling.
We offer a fantastic package of staff benefits including:
Hybrid working arrangements with blended approach of office and home working
25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
Wellbeing support including our Employee Assistance Programme
Generous pension scheme (LGPS)
Employee Discounts Scheme
Onsite fitness facilities
Support for continuous professional development
Flexible working opportunities available
Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Click the button below to apply online
The closing date for receipt of applications is 30th November 2024.
Interviews will be held on the W/C 9th December 2024
We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.
Candidates must be able to demonstrate their eligibility to work in the UK.
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
16/10/2024
Full time
Chief Digital Information Officer (Hybrid)
Salary: Up to £120,000 per annum
Contract Type: Permanent - Hybrid working
Hours: Monday – Friday – 37 hours per week (Full Time)
CE Solutions are proud to be working with 3C ICT who are looking for a Chief Digital Information Officer
Join 3C ICT as Chief Digital and Information Officer (CDIO): Shape the Future of Public Services
Are you a forward-thinking leader with a passion for driving digital transformation and innovation?
3C ICT is looking for an inspiring Chief Digital and Information Officer (CDIO) to lead our digital revolution across three ambitious councils: Cambridge City Council, South Cambridgeshire District Council, and Huntingdonshire District Council.
As CDIO, you’ll have the unique opportunity to create a lasting impact on public services by leading cutting-edge digital initiatives that improve efficiency and deliver exceptional value to the communities we serve.
Why This Role?
Lead Transformational Change: You will spearhead digital strategies, identifying new opportunities to innovate across our councils, leveraging shared technologies, resources, and expertise.
Collaborate for Success: Build and nurture strong relationships with stakeholders across three councils, driving digital synergy while recognizing each council’s unique needs and challenges.
Inspire & Lead: Guide a talented team in delivering ambitious digital transformation programs, shaping the future of public services with a focus on accessibility, efficiency, and sustainability.
What We Offer:
Strategic Impact: Work directly with the Chief Executives of the partner councils to shape and execute our vision for digital transformation.
Innovative Environment: Be part of a forward-thinking, collaborative shared service that values new ideas, creative solutions, and continuous improvement.
A Leadership Role with Purpose: This is a senior, highly influential role where your leadership will leave a lasting legacy on the public sector.
About You:
Visionary Leadership: You have a proven track record in digital strategy, transformation, and service innovation.
Collaborative Approach: You understand the power of partnerships and can create synergies across different organisations and teams.
Performance-Driven: You are committed to driving results and creating a positive, high-performing digital culture.
If you're ready to take on one of the most exciting digital leadership roles in the public sector, we want to hear from you!
Apply today to be part of the future of public services.
*A full job description is available on request
The closing date has a provisional date set of Tuesday 5th November - although this is a rolling campaign, they will be reviewing applications on an ongoing basis and will close the advert early should they receive suitable applications. If you feel you have the experience and qualifications, please apply now!
Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
23/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
Job Title: Archivist and Records Manager Maternity Cover Location: Rhodes House in Oxford/Hybrid Working Contract: Fixed 10-month contract Hours : Part time, 15 hours per week Salary: £15,000 £16,000 per year Reports to: Director of Communications We have an exciting opportunity for an Archivist and Records Manager to join the Rhodes Trust, Oxford. This role is responsible for managing all aspects of the Rhodes Trust Archive. We are looking for the successful candidate to start with us in December. The role The role is responsible for managing all aspects of the Rhodes Trust Archive, including maintaining an enquiries service for internal and external users, appraising and accessioning new material and cataloguing records. This includes both hard copy records in off-site storage and electronic records, in the organisation s digital archive. There is also some responsibility for managing current and semi-current records within the organisation, including working with colleagues on data protection and retention. The role will be responsible for; Maintaining an archives enquiries service for the general public, staff, Trustees and Scholars, including carrying out research on behalf of users, and arranging access to view archive material Appraisal, selection and cataloguing of uncatalogued records, including both hard copy and digital material Assisting the Trust with the ongoing management of records under data protection legislation and good practice Evaluation and implementation of digital archiving, including establishing procedures for ongoing transferal of records to the archive Promotional work including displays, and presentations, and writing articles on topics relevant to archives and records. Role modelling the Trust s organisational values of commitment, inclusion, belonging, growth and innovation. Carrying out any other duties relevant to the role, as requested. A deep commitment to the values, ethos and mission of the Rhodes Trust. Essential skills, experience and qualifications: A first degree, and a postgraduate qualification recognised by the Archives and Records Association (ARA) is essential Working knowledge of GDPR High level written and spoken communication skills including the ability to draft correspondence independently Confidentiality, tact, and diplomacy A high level of initiative, efficiency, and attention to detail Ability to prioritize and manage time effectively, and work without direct supervision The ability to undertake research in order to analyse and understand the archives Proficient Microsoft Office and database skills, including an aptitude to use IT to best enhance efficiency, and adapt to rapidly evolving IT packages and systems. Desirable skills and experience: Previous experience working in a similar role. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other s thinking and generate new ideas. 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 9 November 2025. Interviews will take place 19 November 2025. If you have any issues with submitting your application, please email the Recruitment team. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
23/10/2025
Full time
Job Title: Archivist and Records Manager Maternity Cover Location: Rhodes House in Oxford/Hybrid Working Contract: Fixed 10-month contract Hours : Part time, 15 hours per week Salary: £15,000 £16,000 per year Reports to: Director of Communications We have an exciting opportunity for an Archivist and Records Manager to join the Rhodes Trust, Oxford. This role is responsible for managing all aspects of the Rhodes Trust Archive. We are looking for the successful candidate to start with us in December. The role The role is responsible for managing all aspects of the Rhodes Trust Archive, including maintaining an enquiries service for internal and external users, appraising and accessioning new material and cataloguing records. This includes both hard copy records in off-site storage and electronic records, in the organisation s digital archive. There is also some responsibility for managing current and semi-current records within the organisation, including working with colleagues on data protection and retention. The role will be responsible for; Maintaining an archives enquiries service for the general public, staff, Trustees and Scholars, including carrying out research on behalf of users, and arranging access to view archive material Appraisal, selection and cataloguing of uncatalogued records, including both hard copy and digital material Assisting the Trust with the ongoing management of records under data protection legislation and good practice Evaluation and implementation of digital archiving, including establishing procedures for ongoing transferal of records to the archive Promotional work including displays, and presentations, and writing articles on topics relevant to archives and records. Role modelling the Trust s organisational values of commitment, inclusion, belonging, growth and innovation. Carrying out any other duties relevant to the role, as requested. A deep commitment to the values, ethos and mission of the Rhodes Trust. Essential skills, experience and qualifications: A first degree, and a postgraduate qualification recognised by the Archives and Records Association (ARA) is essential Working knowledge of GDPR High level written and spoken communication skills including the ability to draft correspondence independently Confidentiality, tact, and diplomacy A high level of initiative, efficiency, and attention to detail Ability to prioritize and manage time effectively, and work without direct supervision The ability to undertake research in order to analyse and understand the archives Proficient Microsoft Office and database skills, including an aptitude to use IT to best enhance efficiency, and adapt to rapidly evolving IT packages and systems. Desirable skills and experience: Previous experience working in a similar role. Benefits of working here We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other s thinking and generate new ideas. 30 days annual leave (pro rata) plus 8 bank holidays Competitive pension scheme Generous family leave schemes Private health insurance Employee Assistance Programme Personal development opportunities Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford. Cycle to work scheme Electric car scheme If you would like to find out more, please click apply to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 9 November 2025. Interviews will take place 19 November 2025. If you have any issues with submitting your application, please email the Recruitment team. The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
23/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
We are working with a Membership Body in London who are seeking a Technology Solutions Architect to join the team. The role will work to review their current business system environment and consolidate a complex estate to improve user experiences and avoid unnecessary duplication of processes. IN A NUTSHELL This is a crucial role to shape and guide how they maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of our business systems. The role develops and integrates technology across the organisation. The role works closely with external Business Systems Providers and internal Technology team to provide a high-quality and responsive systems function across the organisation. CONTEXT This is a new role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Works alongside Heads of Teams and Managers to reflect cross-organisational strategic needs and requirements. The individual must be highly responsive to individual and organisational needs, escalating issues with external providers to ensure timely fixes as required. MAIN RESPONSIBILITIES Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers to support solution design, implementation, and troubleshooting. Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet their security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers to ensure joined-up processes, data flow, and business continuity. Identify opportunities for process improvements and system enhancements. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Monitor and evaluate key system metrics to enable decision making to be driven by user needs, data driven and evidence led. PERSON SPECIFICATION Knowledge of how a workplace runs that is built on a diverse range of platforms Strong understanding of systems integration, data flows, and interoperability across business platforms Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation. Strong communicator: able to explain complex ideas clearly to non-technical people Strong negotiation skills and experience of managing third-party contracts.
23/10/2025
Full time
We are working with a Membership Body in London who are seeking a Technology Solutions Architect to join the team. The role will work to review their current business system environment and consolidate a complex estate to improve user experiences and avoid unnecessary duplication of processes. IN A NUTSHELL This is a crucial role to shape and guide how they maximises the use of existing or new system platforms. The role manages external systems supplier contracts, seeks opportunities to optimise system functionality, oversees systems integration activity, ensures the security, stability, governance and compliance of our business systems. The role develops and integrates technology across the organisation. The role works closely with external Business Systems Providers and internal Technology team to provide a high-quality and responsive systems function across the organisation. CONTEXT This is a new role and reflects their desire to make more efficient use of the cloud systems and platforms they have outside of their core IT environment. Works alongside Heads of Teams and Managers to reflect cross-organisational strategic needs and requirements. The individual must be highly responsive to individual and organisational needs, escalating issues with external providers to ensure timely fixes as required. MAIN RESPONSIBILITIES Bring a strong technical mindset to analyse, interpret, and communicate system requirements, ensuring effective liaison with third-party technology providers to support solution design, implementation, and troubleshooting. Apply critical thinking and working knowledge of information security principles to assess and challenge technical decisions made by both internal team members and external vendors, ensuring that system integrations and data handling meet their security, compliance, and quality standards. Lead on the operationalisation of system integrations, working collaboratively with internal stakeholders and external suppliers to ensure joined-up processes, data flow, and business continuity. Identify opportunities for process improvements and system enhancements. Work closely with different teams to understand their requirements and ensure they maximise the functionality of the systems and platforms they use. Monitor and evaluate key system metrics to enable decision making to be driven by user needs, data driven and evidence led. PERSON SPECIFICATION Knowledge of how a workplace runs that is built on a diverse range of platforms Strong understanding of systems integration, data flows, and interoperability across business platforms Experience in managing Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) with external Business Systems Providers. Experience in troubleshooting system issues and coordinating problem resolution with suppliers and/or service providers Experience of administering a wide range of business systems, including Salesforce, HR and Finance Systems Experience in managing contracts and relationships with suppliers Experience in leading technology projects from inception to implementation. Strong communicator: able to explain complex ideas clearly to non-technical people Strong negotiation skills and experience of managing third-party contracts.
Backend Software Engineer UK Remote 6 Month Contract A fantastic contract role has opened up for a highly skilled Backend Software Engineer with strong expertise in Go. This is an exciting chance to join a leading technology company known for its high engineering standards and innovative approach to distributed systems. In this position, the Backend Software Engineer will play a central role in building and scaling mission-critical, data-heavy applications. You'll be involved across the full engineering life cycle - from system design through to development and delivery - taking ownership of solutions that drive real impact. Working closely with an Engineering Manager and collaborating with cross-functional teams, the Backend Software Engineer will help shape and implement microservices-based architectures, while making use of modern technologies such as AWS, Kubernetes, Docker, and Kafka. You'll also focus on improving performance, reliability, and scalability, contributing to design discussions, code reviews, and knowledge sharing across the team. Backend Software Engineer - Key Skills & Experience: Strong background in Back End software engineering, with significant commercial experience Advanced proficiency in Go (Golang) and hands-on expertise with AWS, Kubernetes, and Docker Experience designing and architecting systems end-to-end Proven track record of working with complex, large-scale data applications Product-driven mindset and experience working in fast-moving, tech-focused organisations (eg start-ups or scale-ups) Additional skills with Kafka, Cassandra, gRPC, and microservices design are highly advantageous Open-source contributions are a plus This is an excellent opportunity for a Backend Software Engineer who thrives on tackling technical challenges and wants to make a tangible impact. The client is looking to move quickly, so if this sounds like the role for you, don't hesitate to apply. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
23/10/2025
Contractor
Backend Software Engineer UK Remote 6 Month Contract A fantastic contract role has opened up for a highly skilled Backend Software Engineer with strong expertise in Go. This is an exciting chance to join a leading technology company known for its high engineering standards and innovative approach to distributed systems. In this position, the Backend Software Engineer will play a central role in building and scaling mission-critical, data-heavy applications. You'll be involved across the full engineering life cycle - from system design through to development and delivery - taking ownership of solutions that drive real impact. Working closely with an Engineering Manager and collaborating with cross-functional teams, the Backend Software Engineer will help shape and implement microservices-based architectures, while making use of modern technologies such as AWS, Kubernetes, Docker, and Kafka. You'll also focus on improving performance, reliability, and scalability, contributing to design discussions, code reviews, and knowledge sharing across the team. Backend Software Engineer - Key Skills & Experience: Strong background in Back End software engineering, with significant commercial experience Advanced proficiency in Go (Golang) and hands-on expertise with AWS, Kubernetes, and Docker Experience designing and architecting systems end-to-end Proven track record of working with complex, large-scale data applications Product-driven mindset and experience working in fast-moving, tech-focused organisations (eg start-ups or scale-ups) Additional skills with Kafka, Cassandra, gRPC, and microservices design are highly advantageous Open-source contributions are a plus This is an excellent opportunity for a Backend Software Engineer who thrives on tackling technical challenges and wants to make a tangible impact. The client is looking to move quickly, so if this sounds like the role for you, don't hesitate to apply. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Smart 1 Recruitment Limited
Astwood Bank, Worcestershire
Software Developer required to join a well-established specialist Information Technology Software and Service Provider to the UK Healthcare industry. Reporting directly to Software Development Manager, as Software Developer, you will be responsible for designing, implementing and testing new features in existing products, testing processes to provide product assurances and working directly with stakeholders to manage projects. Offered as a permanent contract, with competitive salary range (based on experience), busy, enjoyable work environment and attractive benefits such as Hybrid working, Private Healthcare and Pension, the position of Software Developer is available for immediate start. Duties/responsibilities of Software Developer include: Develop, maintain, and support bespoke software applications in line with customer and business needs Enhance existing products by designing, implementing, and testing new features Collaborate with the Software Development Manager and wider team to deliver software projects effectively Perform system and feature testing to ensure product quality and reliability Engage directly with stakeholders to gather requirements and provide project updates Provide technical support to customers, addressing software issues and ensuring a positive user experience Contribute to troubleshooting complex problems alongside internal teams Support cross-functional collaboration within the organisation to drive product improvements Qualifications/skills required by Software Developer : ESSENTIAL Minimum 2yrs Commercial Experience Experience with a strongly typed object-oriented language, ideally Visual Basic / C# Experience with either .NET Framework (4.6 onwards) or .Net Core (5.0 onwards) Use of Microsoft SQL Server or similar SQL servers, along with writing queries using SQL. MSSQL preferred, MySQL, PostrgeSQL, SQLite also acceptable Web technology experience in any of the following areas HTML / CSS / React / JS / TS Use of version control systems, preferably GitHub ADVANTAGEOUS Bachelor s degree in computer science or related field Experience with technologies including XML, JSON, SOAP, REST Delivered a commercial product through its full lifecycle from conception to support Experience with application and mobile website development Understanding of secure coding practices Experience supporting and maintaining virtual servers in Hyper-V Any experience supporting or implementing solutions in a healthcare environment Location: Remote/Home Working and Office Based: Redditch, Worcestershire Hours: Monday to Friday 08 30 Salary: £35,000 - £40,000 p.a. dependent upon experience Benefits: Company Private Health Scheme, Pension If you have the relevant skills and experience to fulfil the role of Software Developer , please APPLY TODAY!
23/10/2025
Full time
Software Developer required to join a well-established specialist Information Technology Software and Service Provider to the UK Healthcare industry. Reporting directly to Software Development Manager, as Software Developer, you will be responsible for designing, implementing and testing new features in existing products, testing processes to provide product assurances and working directly with stakeholders to manage projects. Offered as a permanent contract, with competitive salary range (based on experience), busy, enjoyable work environment and attractive benefits such as Hybrid working, Private Healthcare and Pension, the position of Software Developer is available for immediate start. Duties/responsibilities of Software Developer include: Develop, maintain, and support bespoke software applications in line with customer and business needs Enhance existing products by designing, implementing, and testing new features Collaborate with the Software Development Manager and wider team to deliver software projects effectively Perform system and feature testing to ensure product quality and reliability Engage directly with stakeholders to gather requirements and provide project updates Provide technical support to customers, addressing software issues and ensuring a positive user experience Contribute to troubleshooting complex problems alongside internal teams Support cross-functional collaboration within the organisation to drive product improvements Qualifications/skills required by Software Developer : ESSENTIAL Minimum 2yrs Commercial Experience Experience with a strongly typed object-oriented language, ideally Visual Basic / C# Experience with either .NET Framework (4.6 onwards) or .Net Core (5.0 onwards) Use of Microsoft SQL Server or similar SQL servers, along with writing queries using SQL. MSSQL preferred, MySQL, PostrgeSQL, SQLite also acceptable Web technology experience in any of the following areas HTML / CSS / React / JS / TS Use of version control systems, preferably GitHub ADVANTAGEOUS Bachelor s degree in computer science or related field Experience with technologies including XML, JSON, SOAP, REST Delivered a commercial product through its full lifecycle from conception to support Experience with application and mobile website development Understanding of secure coding practices Experience supporting and maintaining virtual servers in Hyper-V Any experience supporting or implementing solutions in a healthcare environment Location: Remote/Home Working and Office Based: Redditch, Worcestershire Hours: Monday to Friday 08 30 Salary: £35,000 - £40,000 p.a. dependent upon experience Benefits: Company Private Health Scheme, Pension If you have the relevant skills and experience to fulfil the role of Software Developer , please APPLY TODAY!
Join our dynamic eFX IT team as an eFX KDB Developer , where you will be instrumental in enhancing our electronic trading capabilities within the FX business line. This role involves working closely with the front office team to develop and manage advanced analytics solutions, pricing algorithms, and risk management tools using KDB+. Required Skills & Qualifications: Higher Education (Degree or equivalent) in Computer/Data Science, Maths, Physics, or Engineering. Solid experience with Q/KDB+ in creating and managing large KDB stacks. Proficient in UNIX OS and understanding of software development life cycles and Agile methodologies. Desirable: Experience with data visualisation tools like Altair Panopticon or Power BI, and front office knowledge of the FX business or quantitative finance. Day-to-Day Responsibilities: Collaborate closely with the FX front office team to understand requirements and develop user analytics and solutions that aid in MIS, pricing/trading algorithms, and ultimately P&L. Prototype solutions rapidly in an agile environment with frequent demands from front office teams. Analyze and manipulate large data sets in a high frequency, low latency environment. Provide technical design, architecture, and infrastructure expertise to expand the KDB+ footprint within the bank. Participate in all aspects of product delivery including design documentation, functional specifications, unit testing, and component build. Offer technical assistance and third-line support to internal KDB+ Production Support teams. Engage in software releases, which may include out-of-hours or weekend work. Participate in sprint planning, estimation, and provide regular status updates to project managers. Benefits: Competitive salary and performance-based incentives. Opportunities for professional growth and development. Supportive team environment focused on innovation and efficiency. How to Apply: To apply for the eFX KDB Developer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Ensure your application highlights your experience with KDB+/Q, your understanding of the FX business, and any relevant projects or achievements. This role is an excellent opportunity for a skilled developer to contribute to a leading team in the FX industry, driving significant impact through technological innovation and operational excellence.
23/10/2025
Contractor
Join our dynamic eFX IT team as an eFX KDB Developer , where you will be instrumental in enhancing our electronic trading capabilities within the FX business line. This role involves working closely with the front office team to develop and manage advanced analytics solutions, pricing algorithms, and risk management tools using KDB+. Required Skills & Qualifications: Higher Education (Degree or equivalent) in Computer/Data Science, Maths, Physics, or Engineering. Solid experience with Q/KDB+ in creating and managing large KDB stacks. Proficient in UNIX OS and understanding of software development life cycles and Agile methodologies. Desirable: Experience with data visualisation tools like Altair Panopticon or Power BI, and front office knowledge of the FX business or quantitative finance. Day-to-Day Responsibilities: Collaborate closely with the FX front office team to understand requirements and develop user analytics and solutions that aid in MIS, pricing/trading algorithms, and ultimately P&L. Prototype solutions rapidly in an agile environment with frequent demands from front office teams. Analyze and manipulate large data sets in a high frequency, low latency environment. Provide technical design, architecture, and infrastructure expertise to expand the KDB+ footprint within the bank. Participate in all aspects of product delivery including design documentation, functional specifications, unit testing, and component build. Offer technical assistance and third-line support to internal KDB+ Production Support teams. Engage in software releases, which may include out-of-hours or weekend work. Participate in sprint planning, estimation, and provide regular status updates to project managers. Benefits: Competitive salary and performance-based incentives. Opportunities for professional growth and development. Supportive team environment focused on innovation and efficiency. How to Apply: To apply for the eFX KDB Developer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Ensure your application highlights your experience with KDB+/Q, your understanding of the FX business, and any relevant projects or achievements. This role is an excellent opportunity for a skilled developer to contribute to a leading team in the FX industry, driving significant impact through technological innovation and operational excellence.
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
23/10/2025
Full time
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
The Role: We are looking for a Cloud Security Engineer with experience on AWS, to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that is designing and building resilient and secure Cloud environments that proactively prevent security threats. You will typically have industry accreditations like AWS Certified Security - Specialty The main responsibilities of the position include: Design and build resilient Cloud infrastructures that are protected against security threats Develop and assess Cloud security solutions to secure systems, databases and networks Conduct assessment and make recommendations to ensure that appropriate controls are in place Gain insight into security incidents and threats by monitoring/analyzing logs and performing vulnerability assessments Participate in efforts that shape the company's security policies, procedures and standards for use in Cloud environments Create technical and managerial level security reports for Cloud-based applications and infrastructure Implement and tests network and security Disaster Recovery procedures to ensure business continuity Monitor use of sensitive data and regulates access to safeguard information Ensure the confidentiality and integrity of data during transmission, storage and processing Review violations of security procedures and discusses procedures with violators to ensure they are not repeated Provide support to end users regarding network and security related issues Main requirements: BSc/MSc in Information Security or any other related field Minimum 1 year working experience in Information Security, with proven focus in Cloud Security Deep technical knowledge of Amazon Web Services (AWS). Expertise in Microsoft Azure and Oracle Cloud will be considered an advantage Hands-on experience on AWS services such as IAM, Organizations, SSO, VPC, Transit Gateway, S3, EC2, RDS, ELB, CloudTrail, Config, Inspector, GuardDuty, WAF, etc Clear understanding of current threats to Cloud infrastructure and advanced knowledge of securing such environments Experience in DevSecOps methodologies is considered a plus Experience building and deploying applications to the cloud (AWS, Azure, etc.) using Infrastructure as Code tools such as Terraform is considered a plus Expertise in container security is considered a plus Ability to work autonomously with minimum supervision and to integrate well within a team Excellent problem solving and analytical skills Ability to quickly learn new technologies in depth Benefit from: Attractive remuneration Food allowance Intellectually stimulating work environment Continuous personal development and international training opportunities
23/10/2025
Full time
The Role: We are looking for a Cloud Security Engineer with experience on AWS, to join our growing team. The successful candidate will have an essential role in ensuring the information security of our business. You will be working in a team that is designing and building resilient and secure Cloud environments that proactively prevent security threats. You will typically have industry accreditations like AWS Certified Security - Specialty The main responsibilities of the position include: Design and build resilient Cloud infrastructures that are protected against security threats Develop and assess Cloud security solutions to secure systems, databases and networks Conduct assessment and make recommendations to ensure that appropriate controls are in place Gain insight into security incidents and threats by monitoring/analyzing logs and performing vulnerability assessments Participate in efforts that shape the company's security policies, procedures and standards for use in Cloud environments Create technical and managerial level security reports for Cloud-based applications and infrastructure Implement and tests network and security Disaster Recovery procedures to ensure business continuity Monitor use of sensitive data and regulates access to safeguard information Ensure the confidentiality and integrity of data during transmission, storage and processing Review violations of security procedures and discusses procedures with violators to ensure they are not repeated Provide support to end users regarding network and security related issues Main requirements: BSc/MSc in Information Security or any other related field Minimum 1 year working experience in Information Security, with proven focus in Cloud Security Deep technical knowledge of Amazon Web Services (AWS). Expertise in Microsoft Azure and Oracle Cloud will be considered an advantage Hands-on experience on AWS services such as IAM, Organizations, SSO, VPC, Transit Gateway, S3, EC2, RDS, ELB, CloudTrail, Config, Inspector, GuardDuty, WAF, etc Clear understanding of current threats to Cloud infrastructure and advanced knowledge of securing such environments Experience in DevSecOps methodologies is considered a plus Experience building and deploying applications to the cloud (AWS, Azure, etc.) using Infrastructure as Code tools such as Terraform is considered a plus Expertise in container security is considered a plus Ability to work autonomously with minimum supervision and to integrate well within a team Excellent problem solving and analytical skills Ability to quickly learn new technologies in depth Benefit from: Attractive remuneration Food allowance Intellectually stimulating work environment Continuous personal development and international training opportunities
Job Title : Technical Author Location : Bristol (Hybrid) Salary : Up to £65,000 (Depending on Experience) + Benefits Job Overview: This role is essential for producing high-quality documentation that captures technical specifications, project methodologies, and compliance with safety-critical standards within an engineering environment. As a Technical Writer, you will collaborate closely with engineers, project teams, and subject matter experts to develop clear, accurate, and comprehensive technical documents. Your work will ensure that complex technical information is communicated effectively to a range of stakeholders and aligns with all relevant regulatory and safety requirements. This position reports to the Engineering Manager. Experience Required: 10+ years of technical writing experience within an engineering or safety-critical industry. Strong understanding of engineering standards, technical terminology, and documentation best practices. Exceptional writing, editing, and proofreading skills, with a commitment to clarity, accuracy, and precision. Ability to work effectively both independently and as part of a multidisciplinary team in a fast-paced environment. Proficiency with Adobe Suite, Microsoft Office, and document management systems. Excellent organisational and time-management skills, with the ability to manage multiple projects and meet tight deadlines. Key Responsibilities: Draft, revise, and manage technical documentation such as project plans, operational manuals, safety procedures, and regulatory submissions relevant to safety-critical engineering projects. Create clear and accurate technical illustrations and diagrams derived from CAD models. Collaborate with engineers, project managers, and subject matter experts to gather information, ensuring documentation accurately reflects current practices and compliance requirements. Provide support by reviewing technical documents, reports, and papers for clarity, consistency, and adherence to applicable standards. Develop and maintain documentation of technical procedures, workflows, and methodologies, including materials suitable for peer-reviewed publications or presentations. Ensure all documentation follows established templates, formatting standards, and style guidelines, while maintaining a well-organized and accessible document repository. Communicate effectively with stakeholders to clarify technical content and ensure documentation aligns with project goals and safety-critical requirements. Note : All Candidates must be able to work in the UK without the need for VISA Sponsorship
23/10/2025
Full time
Job Title : Technical Author Location : Bristol (Hybrid) Salary : Up to £65,000 (Depending on Experience) + Benefits Job Overview: This role is essential for producing high-quality documentation that captures technical specifications, project methodologies, and compliance with safety-critical standards within an engineering environment. As a Technical Writer, you will collaborate closely with engineers, project teams, and subject matter experts to develop clear, accurate, and comprehensive technical documents. Your work will ensure that complex technical information is communicated effectively to a range of stakeholders and aligns with all relevant regulatory and safety requirements. This position reports to the Engineering Manager. Experience Required: 10+ years of technical writing experience within an engineering or safety-critical industry. Strong understanding of engineering standards, technical terminology, and documentation best practices. Exceptional writing, editing, and proofreading skills, with a commitment to clarity, accuracy, and precision. Ability to work effectively both independently and as part of a multidisciplinary team in a fast-paced environment. Proficiency with Adobe Suite, Microsoft Office, and document management systems. Excellent organisational and time-management skills, with the ability to manage multiple projects and meet tight deadlines. Key Responsibilities: Draft, revise, and manage technical documentation such as project plans, operational manuals, safety procedures, and regulatory submissions relevant to safety-critical engineering projects. Create clear and accurate technical illustrations and diagrams derived from CAD models. Collaborate with engineers, project managers, and subject matter experts to gather information, ensuring documentation accurately reflects current practices and compliance requirements. Provide support by reviewing technical documents, reports, and papers for clarity, consistency, and adherence to applicable standards. Develop and maintain documentation of technical procedures, workflows, and methodologies, including materials suitable for peer-reviewed publications or presentations. Ensure all documentation follows established templates, formatting standards, and style guidelines, while maintaining a well-organized and accessible document repository. Communicate effectively with stakeholders to clarify technical content and ensure documentation aligns with project goals and safety-critical requirements. Note : All Candidates must be able to work in the UK without the need for VISA Sponsorship
Video Editor Warrington Salary from £32,000 (depending on experience) Zachary Daniels Recruitment are proud to be partnering with an international leading automotive brand in their search for a passionate and imaginative Video Editor to join their fast-growing marketing team. This is a unique opportunity for a creative storyteller to take ownership of exciting projects that reach audiences across the globe. As the Video Editor , you will be a vital part of the brand's content journey - helping to shape, elevate and define how their story is told through compelling video and motion content. Working from their modern head office in the Warrington area, you will collaborate closely with a talented team including the Content Producer, Social Media Manager and wider Marketing department. Together, you'll deliver visual campaigns that inspire, connect and drive brand engagement. This is a role for someone who thrives on creativity, curiosity and collaboration. You'll be hands-on with both video and photography, editing diverse assets that reflect the energy and innovation behind this global brand. From social media clips and campaign videos to product spotlights and behind-the-scenes storytelling, you'll bring ideas to life with flair and precision. Key responsibilities: Edit and produce high-quality video content for multiple brands and channels. Create motion graphics and animations using Adobe After Effects and Premiere Pro. Collaborate on campaign shoots and content planning. Ensure all work aligns with brand guidelines, tone and storytelling style. Manage projects efficiently, balancing multiple priorities in a dynamic environment. Retouch photography and maintain asset organisation. Explore new trends, platforms and techniques to keep content fresh and relevant. About you: You'll bring creative confidence, technical expertise and a genuine passion for crafting engaging visual content. You'll know how to combine strong storytelling with technical excellence - from colour grading and sound design to transitions and animation. You're comfortable both behind the camera and in the editing suite, with a clear eye for composition, rhythm and emotion. We're looking for a Video Editor who is proactive, adaptable and eager to push creative boundaries. You'll have a showreel that showcases your ability to tell stories in innovative ways across digital platforms - including Instagram, TikTok, YouTube and LinkedIn. You'll be fluent in Adobe Creative Cloud, particularly Premiere Pro and After Effects, and ready to contribute fresh ideas to a brand that values originality and teamwork. You will need: A degree or equivalent experience in media, film, or digital production. 1-3 years' experience in video editing, with a strong portfolio or showreel. Excellent technical knowledge of editing software and workflows. A collaborative mindset and a drive to continually improve. What's in it for you: The chance to work on international campaigns and partnerships with major sports and automotive brands. Opportunities to attend events, race days and creative shoots. A supportive and collaborative marketing environment. Clear progression within a growing, forward-thinking company. If you're ready to make an impact as a Video Editor and want to help shape the future visual direction of an international leading automotive brand , then we'd love to hear from you. Apply today through Zachary Daniels Recruitment to join a team where creativity, innovation and storytelling come together to create something extraordinary. BBBH34753
23/10/2025
Full time
Video Editor Warrington Salary from £32,000 (depending on experience) Zachary Daniels Recruitment are proud to be partnering with an international leading automotive brand in their search for a passionate and imaginative Video Editor to join their fast-growing marketing team. This is a unique opportunity for a creative storyteller to take ownership of exciting projects that reach audiences across the globe. As the Video Editor , you will be a vital part of the brand's content journey - helping to shape, elevate and define how their story is told through compelling video and motion content. Working from their modern head office in the Warrington area, you will collaborate closely with a talented team including the Content Producer, Social Media Manager and wider Marketing department. Together, you'll deliver visual campaigns that inspire, connect and drive brand engagement. This is a role for someone who thrives on creativity, curiosity and collaboration. You'll be hands-on with both video and photography, editing diverse assets that reflect the energy and innovation behind this global brand. From social media clips and campaign videos to product spotlights and behind-the-scenes storytelling, you'll bring ideas to life with flair and precision. Key responsibilities: Edit and produce high-quality video content for multiple brands and channels. Create motion graphics and animations using Adobe After Effects and Premiere Pro. Collaborate on campaign shoots and content planning. Ensure all work aligns with brand guidelines, tone and storytelling style. Manage projects efficiently, balancing multiple priorities in a dynamic environment. Retouch photography and maintain asset organisation. Explore new trends, platforms and techniques to keep content fresh and relevant. About you: You'll bring creative confidence, technical expertise and a genuine passion for crafting engaging visual content. You'll know how to combine strong storytelling with technical excellence - from colour grading and sound design to transitions and animation. You're comfortable both behind the camera and in the editing suite, with a clear eye for composition, rhythm and emotion. We're looking for a Video Editor who is proactive, adaptable and eager to push creative boundaries. You'll have a showreel that showcases your ability to tell stories in innovative ways across digital platforms - including Instagram, TikTok, YouTube and LinkedIn. You'll be fluent in Adobe Creative Cloud, particularly Premiere Pro and After Effects, and ready to contribute fresh ideas to a brand that values originality and teamwork. You will need: A degree or equivalent experience in media, film, or digital production. 1-3 years' experience in video editing, with a strong portfolio or showreel. Excellent technical knowledge of editing software and workflows. A collaborative mindset and a drive to continually improve. What's in it for you: The chance to work on international campaigns and partnerships with major sports and automotive brands. Opportunities to attend events, race days and creative shoots. A supportive and collaborative marketing environment. Clear progression within a growing, forward-thinking company. If you're ready to make an impact as a Video Editor and want to help shape the future visual direction of an international leading automotive brand , then we'd love to hear from you. Apply today through Zachary Daniels Recruitment to join a team where creativity, innovation and storytelling come together to create something extraordinary. BBBH34753
Senior UX/UI Designer Fully Remote, UK Up to £75,000 + Benefits We're partnering with a fast-growing FinTech company that's redefining how users interact with modern financial platforms. They're looking for a Senior UX/UI Designer to help shape intuitive, data-driven web applications used by clients around the world. You'll play a key role in designing seamless user experiences and visually compelling interfaces across a range of web-based products built with React , Blazor , and C# . Working fully remotely, you'll collaborate with talented engineers, product managers, and stakeholders to deliver innovative solutions that make complex financial data clear and accessible. If you're passionate about crafting elegant digital experiences and thrive at the intersection of design and technology, this role is for you. Responsibilities Lead the end-to-end UX and UI design process for responsive web applications. Collaborate closely with product and engineering teams (React, Blazor, C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate complex data workflows into intuitive, visually engaging interfaces. Advocate for user-centred design principles across the product lifecycle. Skills required 5+ years of experience as a UX/UI Designer , ideally in FinTech , SaaS, or other data-heavy web environments. Strong expertise with Figma (design systems, prototyping, and collaborative workflows). Understanding of web frameworks like React and Blazor , and how design translates to functional interfaces. Familiarity with C# / .NET environments or working closely with development teams using these technologies. Excellent communication and collaboration skills - able to work effectively in a remote, cross-functional team . A polished portfolio demonstrating high-quality UX/UI design work , particularly for complex web applications. Why Join Fully remote position (UK-based). Opportunity to influence the design of cutting-edge FinTech products . Collaborative, supportive team culture that values design leadership and innovation. Chance to work with modern tools and frameworks in a high-growth, design-driven environment. Apply now to be considered for the role. UX/UI Designer, FinTech, Figma, React, Blazor, C#, Design Systems, Web Applications, User Experience
23/10/2025
Full time
Senior UX/UI Designer Fully Remote, UK Up to £75,000 + Benefits We're partnering with a fast-growing FinTech company that's redefining how users interact with modern financial platforms. They're looking for a Senior UX/UI Designer to help shape intuitive, data-driven web applications used by clients around the world. You'll play a key role in designing seamless user experiences and visually compelling interfaces across a range of web-based products built with React , Blazor , and C# . Working fully remotely, you'll collaborate with talented engineers, product managers, and stakeholders to deliver innovative solutions that make complex financial data clear and accessible. If you're passionate about crafting elegant digital experiences and thrive at the intersection of design and technology, this role is for you. Responsibilities Lead the end-to-end UX and UI design process for responsive web applications. Collaborate closely with product and engineering teams (React, Blazor, C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate complex data workflows into intuitive, visually engaging interfaces. Advocate for user-centred design principles across the product lifecycle. Skills required 5+ years of experience as a UX/UI Designer , ideally in FinTech , SaaS, or other data-heavy web environments. Strong expertise with Figma (design systems, prototyping, and collaborative workflows). Understanding of web frameworks like React and Blazor , and how design translates to functional interfaces. Familiarity with C# / .NET environments or working closely with development teams using these technologies. Excellent communication and collaboration skills - able to work effectively in a remote, cross-functional team . A polished portfolio demonstrating high-quality UX/UI design work , particularly for complex web applications. Why Join Fully remote position (UK-based). Opportunity to influence the design of cutting-edge FinTech products . Collaborative, supportive team culture that values design leadership and innovation. Chance to work with modern tools and frameworks in a high-growth, design-driven environment. Apply now to be considered for the role. UX/UI Designer, FinTech, Figma, React, Blazor, C#, Design Systems, Web Applications, User Experience
Jobs - Frequently Asked Questions
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