Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
23/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
23/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Lead CRM Engineer - Salesforce £74,000 - £79,000 plus Reports to: Head of Engineering Grade: P3 Directorate : Chief Operating Office Contract : Permanent Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 2 stage interview process which will involve competency and technical assessment. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks. In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements. What will I be doing? Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy Start the development of new products from scratch, leading on all the technical decisions this entails Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products. Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers. What are you looking for? Essential: Ability to write clean, readable, and properly tested code based on tried and tested design patterns. Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic Experience running critical services in production and designing highly available, scalable, and secure solutions Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.' Desirable: Understands business problems and able to translate them into solution designs using creativity and pragmatism. Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery) Can communicate complex information and concepts to technical and business colleagues, influencing others effectively Worked in a complex technical environment with multiple types of business operations and conflicting priorities Able to cope with continual change and contribute constructively to improvement cycles Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. Additional information For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
Backend Software Engineer UK Remote 6 Month Contract A fantastic contract role has opened up for a highly skilled Backend Software Engineer with strong expertise in Go. This is an exciting chance to join a leading technology company known for its high engineering standards and innovative approach to distributed systems. In this position, the Backend Software Engineer will play a central role in building and scaling mission-critical, data-heavy applications. You'll be involved across the full engineering life cycle - from system design through to development and delivery - taking ownership of solutions that drive real impact. Working closely with an Engineering Manager and collaborating with cross-functional teams, the Backend Software Engineer will help shape and implement microservices-based architectures, while making use of modern technologies such as AWS, Kubernetes, Docker, and Kafka. You'll also focus on improving performance, reliability, and scalability, contributing to design discussions, code reviews, and knowledge sharing across the team. Backend Software Engineer - Key Skills & Experience: Strong background in Back End software engineering, with significant commercial experience Advanced proficiency in Go (Golang) and hands-on expertise with AWS, Kubernetes, and Docker Experience designing and architecting systems end-to-end Proven track record of working with complex, large-scale data applications Product-driven mindset and experience working in fast-moving, tech-focused organisations (eg start-ups or scale-ups) Additional skills with Kafka, Cassandra, gRPC, and microservices design are highly advantageous Open-source contributions are a plus This is an excellent opportunity for a Backend Software Engineer who thrives on tackling technical challenges and wants to make a tangible impact. The client is looking to move quickly, so if this sounds like the role for you, don't hesitate to apply. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
23/10/2025
Contractor
Backend Software Engineer UK Remote 6 Month Contract A fantastic contract role has opened up for a highly skilled Backend Software Engineer with strong expertise in Go. This is an exciting chance to join a leading technology company known for its high engineering standards and innovative approach to distributed systems. In this position, the Backend Software Engineer will play a central role in building and scaling mission-critical, data-heavy applications. You'll be involved across the full engineering life cycle - from system design through to development and delivery - taking ownership of solutions that drive real impact. Working closely with an Engineering Manager and collaborating with cross-functional teams, the Backend Software Engineer will help shape and implement microservices-based architectures, while making use of modern technologies such as AWS, Kubernetes, Docker, and Kafka. You'll also focus on improving performance, reliability, and scalability, contributing to design discussions, code reviews, and knowledge sharing across the team. Backend Software Engineer - Key Skills & Experience: Strong background in Back End software engineering, with significant commercial experience Advanced proficiency in Go (Golang) and hands-on expertise with AWS, Kubernetes, and Docker Experience designing and architecting systems end-to-end Proven track record of working with complex, large-scale data applications Product-driven mindset and experience working in fast-moving, tech-focused organisations (eg start-ups or scale-ups) Additional skills with Kafka, Cassandra, gRPC, and microservices design are highly advantageous Open-source contributions are a plus This is an excellent opportunity for a Backend Software Engineer who thrives on tackling technical challenges and wants to make a tangible impact. The client is looking to move quickly, so if this sounds like the role for you, don't hesitate to apply. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Smart 1 Recruitment Limited
Astwood Bank, Worcestershire
Software Developer required to join a well-established specialist Information Technology Software and Service Provider to the UK Healthcare industry. Reporting directly to Software Development Manager, as Software Developer, you will be responsible for designing, implementing and testing new features in existing products, testing processes to provide product assurances and working directly with stakeholders to manage projects. Offered as a permanent contract, with competitive salary range (based on experience), busy, enjoyable work environment and attractive benefits such as Hybrid working, Private Healthcare and Pension, the position of Software Developer is available for immediate start. Duties/responsibilities of Software Developer include: Develop, maintain, and support bespoke software applications in line with customer and business needs Enhance existing products by designing, implementing, and testing new features Collaborate with the Software Development Manager and wider team to deliver software projects effectively Perform system and feature testing to ensure product quality and reliability Engage directly with stakeholders to gather requirements and provide project updates Provide technical support to customers, addressing software issues and ensuring a positive user experience Contribute to troubleshooting complex problems alongside internal teams Support cross-functional collaboration within the organisation to drive product improvements Qualifications/skills required by Software Developer : ESSENTIAL Minimum 2yrs Commercial Experience Experience with a strongly typed object-oriented language, ideally Visual Basic / C# Experience with either .NET Framework (4.6 onwards) or .Net Core (5.0 onwards) Use of Microsoft SQL Server or similar SQL servers, along with writing queries using SQL. MSSQL preferred, MySQL, PostrgeSQL, SQLite also acceptable Web technology experience in any of the following areas HTML / CSS / React / JS / TS Use of version control systems, preferably GitHub ADVANTAGEOUS Bachelor s degree in computer science or related field Experience with technologies including XML, JSON, SOAP, REST Delivered a commercial product through its full lifecycle from conception to support Experience with application and mobile website development Understanding of secure coding practices Experience supporting and maintaining virtual servers in Hyper-V Any experience supporting or implementing solutions in a healthcare environment Location: Remote/Home Working and Office Based: Redditch, Worcestershire Hours: Monday to Friday 08 30 Salary: £35,000 - £40,000 p.a. dependent upon experience Benefits: Company Private Health Scheme, Pension If you have the relevant skills and experience to fulfil the role of Software Developer , please APPLY TODAY!
23/10/2025
Full time
Software Developer required to join a well-established specialist Information Technology Software and Service Provider to the UK Healthcare industry. Reporting directly to Software Development Manager, as Software Developer, you will be responsible for designing, implementing and testing new features in existing products, testing processes to provide product assurances and working directly with stakeholders to manage projects. Offered as a permanent contract, with competitive salary range (based on experience), busy, enjoyable work environment and attractive benefits such as Hybrid working, Private Healthcare and Pension, the position of Software Developer is available for immediate start. Duties/responsibilities of Software Developer include: Develop, maintain, and support bespoke software applications in line with customer and business needs Enhance existing products by designing, implementing, and testing new features Collaborate with the Software Development Manager and wider team to deliver software projects effectively Perform system and feature testing to ensure product quality and reliability Engage directly with stakeholders to gather requirements and provide project updates Provide technical support to customers, addressing software issues and ensuring a positive user experience Contribute to troubleshooting complex problems alongside internal teams Support cross-functional collaboration within the organisation to drive product improvements Qualifications/skills required by Software Developer : ESSENTIAL Minimum 2yrs Commercial Experience Experience with a strongly typed object-oriented language, ideally Visual Basic / C# Experience with either .NET Framework (4.6 onwards) or .Net Core (5.0 onwards) Use of Microsoft SQL Server or similar SQL servers, along with writing queries using SQL. MSSQL preferred, MySQL, PostrgeSQL, SQLite also acceptable Web technology experience in any of the following areas HTML / CSS / React / JS / TS Use of version control systems, preferably GitHub ADVANTAGEOUS Bachelor s degree in computer science or related field Experience with technologies including XML, JSON, SOAP, REST Delivered a commercial product through its full lifecycle from conception to support Experience with application and mobile website development Understanding of secure coding practices Experience supporting and maintaining virtual servers in Hyper-V Any experience supporting or implementing solutions in a healthcare environment Location: Remote/Home Working and Office Based: Redditch, Worcestershire Hours: Monday to Friday 08 30 Salary: £35,000 - £40,000 p.a. dependent upon experience Benefits: Company Private Health Scheme, Pension If you have the relevant skills and experience to fulfil the role of Software Developer , please APPLY TODAY!
Join our dynamic eFX IT team as an eFX KDB Developer , where you will be instrumental in enhancing our electronic trading capabilities within the FX business line. This role involves working closely with the front office team to develop and manage advanced analytics solutions, pricing algorithms, and risk management tools using KDB+. Required Skills & Qualifications: Higher Education (Degree or equivalent) in Computer/Data Science, Maths, Physics, or Engineering. Solid experience with Q/KDB+ in creating and managing large KDB stacks. Proficient in UNIX OS and understanding of software development life cycles and Agile methodologies. Desirable: Experience with data visualisation tools like Altair Panopticon or Power BI, and front office knowledge of the FX business or quantitative finance. Day-to-Day Responsibilities: Collaborate closely with the FX front office team to understand requirements and develop user analytics and solutions that aid in MIS, pricing/trading algorithms, and ultimately P&L. Prototype solutions rapidly in an agile environment with frequent demands from front office teams. Analyze and manipulate large data sets in a high frequency, low latency environment. Provide technical design, architecture, and infrastructure expertise to expand the KDB+ footprint within the bank. Participate in all aspects of product delivery including design documentation, functional specifications, unit testing, and component build. Offer technical assistance and third-line support to internal KDB+ Production Support teams. Engage in software releases, which may include out-of-hours or weekend work. Participate in sprint planning, estimation, and provide regular status updates to project managers. Benefits: Competitive salary and performance-based incentives. Opportunities for professional growth and development. Supportive team environment focused on innovation and efficiency. How to Apply: To apply for the eFX KDB Developer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Ensure your application highlights your experience with KDB+/Q, your understanding of the FX business, and any relevant projects or achievements. This role is an excellent opportunity for a skilled developer to contribute to a leading team in the FX industry, driving significant impact through technological innovation and operational excellence.
23/10/2025
Contractor
Join our dynamic eFX IT team as an eFX KDB Developer , where you will be instrumental in enhancing our electronic trading capabilities within the FX business line. This role involves working closely with the front office team to develop and manage advanced analytics solutions, pricing algorithms, and risk management tools using KDB+. Required Skills & Qualifications: Higher Education (Degree or equivalent) in Computer/Data Science, Maths, Physics, or Engineering. Solid experience with Q/KDB+ in creating and managing large KDB stacks. Proficient in UNIX OS and understanding of software development life cycles and Agile methodologies. Desirable: Experience with data visualisation tools like Altair Panopticon or Power BI, and front office knowledge of the FX business or quantitative finance. Day-to-Day Responsibilities: Collaborate closely with the FX front office team to understand requirements and develop user analytics and solutions that aid in MIS, pricing/trading algorithms, and ultimately P&L. Prototype solutions rapidly in an agile environment with frequent demands from front office teams. Analyze and manipulate large data sets in a high frequency, low latency environment. Provide technical design, architecture, and infrastructure expertise to expand the KDB+ footprint within the bank. Participate in all aspects of product delivery including design documentation, functional specifications, unit testing, and component build. Offer technical assistance and third-line support to internal KDB+ Production Support teams. Engage in software releases, which may include out-of-hours or weekend work. Participate in sprint planning, estimation, and provide regular status updates to project managers. Benefits: Competitive salary and performance-based incentives. Opportunities for professional growth and development. Supportive team environment focused on innovation and efficiency. How to Apply: To apply for the eFX KDB Developer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role. Ensure your application highlights your experience with KDB+/Q, your understanding of the FX business, and any relevant projects or achievements. This role is an excellent opportunity for a skilled developer to contribute to a leading team in the FX industry, driving significant impact through technological innovation and operational excellence.
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
23/10/2025
Full time
We're seeking a Business Analyst to drive transformation and efficiency across Ruby Energy. You'll analyse processes and systems, identify improvement opportunities, and support delivery from design to go-live. Working across operations including sales, customer service, billing, and data you'll turn insight into action, ensuring projects deliver real business impact, improved productivity, and better customer experiences. Please note: This is a 12-month fixed-term contract. The ideal candidate must be able to commute daily to our office in either Fleetwood, Lancashire or Manchester relocation assistance is not available for this role. Benefits : Working hours - Monday to Friday Buy & Sell Annual Leave Scheme Company Pension Referral program Free onsite parking Employee Assistance Programme (EAP) Access to Employee Health Scheme Career development Employee Recognition Incentives Company events Monthly dress down days Tea & coffee facilities & On-site Canteen Local discounts / benefits Early Finish Fridays Pay: £35,000.00-£50,000.00 per year Main Responsibilities (but not limited to): Collaborate with stakeholders across departments to gather and document detailed requirements, ensuring a clear understanding of business needs and desired outcomes. Work with business sponsors and stakeholders to co-create the strategy, ensuring alignment with business goals and ensuring it is turned into a clear, actionable plan with defined objectives, timelines, and resources. Analyse and optimise business processes to identify inefficiencies and propose improvements, ensuring solutions align with strategic business goals and the broader transformation vision. Develop business cases and solution strategies, assessing options to determine the best-fit solutions that drive improvements in customer experience, operational efficiency, and business performance. Support and manage project delivery, driving the creation of actionable plans, managing risks, tracking progress, and ensuring alignment with business objectives through to successful implementation. Work with business sponsors, system users, and third-party vendors to ensure seamless communication, change adoption, and effective solution delivery across customer journey, digital solutions, sales, marketing, and commercial systems. Lead testing, training, and go-live activities, ensuring that business users are fully prepared, and that systems and processes are adopted effectively across the organisation. Monitor post-implementation success, gathering feedback and analysing performance to identify opportunities for continuous improvement and refinement of processes and systems. Provide ongoing support and guidance for continuous business change, assisting with the evolution of processes and systems as the business adapts and grows. Ensure all solutions are delivered within scope, on time, and to budget, while maintaining quality and meeting business requirements Requirements to be considered: 3-5 years of experience as a Business Analyst, Solutions Analyst or Project Manager, ideally in the energy, utilities, or sales sectors. A strong focus on customer-centric solutions with experience in digital transformation, self-service portals, and customer journey mapping . . Strong knowledge and experience in customer service, sales, billing, and data management systems, with an understanding of how these areas intersect with broader business processes. Proven experience in problem-solving and process optimisation, with the ability to identify inefficiencies and recommend and implement effective solutions. Familiarity with CRM systems, telephony, workforce management tools, and other key business platforms relevant to customer and commercial operations. Strong understanding of project management methodologies (e.g., Agile, Waterfall), and the ability to manage projects through all stages of delivery from strategy through to execution. Proficiency in Microsoft Office (Excel, Word, PowerPoint) and project management tools (e.g., Jira, MS Project), with the ability to track progress, manage risks, and report on project status. Experience with stakeholder management and business change-the ability to work effectively with both technical and non-technical teams, managing expectations and ensuring successful project delivery. Experience in creating and managing business cases, and the ability to assess the viability and impact of solutions on business operations. Competencies: Strong interpersonal and communication skills: Engage with stakeholders at all levels of the business. Proactive and confident in chasing outstanding actions and liaising with team members to ensure progress. Data analysis & problem-solving skills : Comfortable assisting in gathering and analysing data as required with ability to find root causes and locate solutions Strong analytical skills: The ability to translate complex business processes into actionable insights including proven experience in business analysis: process mapping, and workflow optimisation. Project management skillset: Including experience in supporting project delivery. Attention to detail: Ensure accuracy and completeness in tracking tasks, actions, and project documentation and a focus on delivering measurable business improvements. Teamwork: Capable of working collaboratively across different teams and departments with capability to work in cross-functional teams and managing change within a complex organisation Strong organisational skills: Talent to manage multiple tasks and prioritise effectively in a fast-paced, dynamic environment. This includes excellent time management to manage deadlines and provide timely updates to relevant stakeholders. Technical proficiency : Competent in using project management tools and systems, with strong MS Office skills, particularly Excel, Word, and PowerPoint.
Video Editor Warrington Salary from £32,000 (depending on experience) Zachary Daniels Recruitment are proud to be partnering with an international leading automotive brand in their search for a passionate and imaginative Video Editor to join their fast-growing marketing team. This is a unique opportunity for a creative storyteller to take ownership of exciting projects that reach audiences across the globe. As the Video Editor , you will be a vital part of the brand's content journey - helping to shape, elevate and define how their story is told through compelling video and motion content. Working from their modern head office in the Warrington area, you will collaborate closely with a talented team including the Content Producer, Social Media Manager and wider Marketing department. Together, you'll deliver visual campaigns that inspire, connect and drive brand engagement. This is a role for someone who thrives on creativity, curiosity and collaboration. You'll be hands-on with both video and photography, editing diverse assets that reflect the energy and innovation behind this global brand. From social media clips and campaign videos to product spotlights and behind-the-scenes storytelling, you'll bring ideas to life with flair and precision. Key responsibilities: Edit and produce high-quality video content for multiple brands and channels. Create motion graphics and animations using Adobe After Effects and Premiere Pro. Collaborate on campaign shoots and content planning. Ensure all work aligns with brand guidelines, tone and storytelling style. Manage projects efficiently, balancing multiple priorities in a dynamic environment. Retouch photography and maintain asset organisation. Explore new trends, platforms and techniques to keep content fresh and relevant. About you: You'll bring creative confidence, technical expertise and a genuine passion for crafting engaging visual content. You'll know how to combine strong storytelling with technical excellence - from colour grading and sound design to transitions and animation. You're comfortable both behind the camera and in the editing suite, with a clear eye for composition, rhythm and emotion. We're looking for a Video Editor who is proactive, adaptable and eager to push creative boundaries. You'll have a showreel that showcases your ability to tell stories in innovative ways across digital platforms - including Instagram, TikTok, YouTube and LinkedIn. You'll be fluent in Adobe Creative Cloud, particularly Premiere Pro and After Effects, and ready to contribute fresh ideas to a brand that values originality and teamwork. You will need: A degree or equivalent experience in media, film, or digital production. 1-3 years' experience in video editing, with a strong portfolio or showreel. Excellent technical knowledge of editing software and workflows. A collaborative mindset and a drive to continually improve. What's in it for you: The chance to work on international campaigns and partnerships with major sports and automotive brands. Opportunities to attend events, race days and creative shoots. A supportive and collaborative marketing environment. Clear progression within a growing, forward-thinking company. If you're ready to make an impact as a Video Editor and want to help shape the future visual direction of an international leading automotive brand , then we'd love to hear from you. Apply today through Zachary Daniels Recruitment to join a team where creativity, innovation and storytelling come together to create something extraordinary. BBBH34753
23/10/2025
Full time
Video Editor Warrington Salary from £32,000 (depending on experience) Zachary Daniels Recruitment are proud to be partnering with an international leading automotive brand in their search for a passionate and imaginative Video Editor to join their fast-growing marketing team. This is a unique opportunity for a creative storyteller to take ownership of exciting projects that reach audiences across the globe. As the Video Editor , you will be a vital part of the brand's content journey - helping to shape, elevate and define how their story is told through compelling video and motion content. Working from their modern head office in the Warrington area, you will collaborate closely with a talented team including the Content Producer, Social Media Manager and wider Marketing department. Together, you'll deliver visual campaigns that inspire, connect and drive brand engagement. This is a role for someone who thrives on creativity, curiosity and collaboration. You'll be hands-on with both video and photography, editing diverse assets that reflect the energy and innovation behind this global brand. From social media clips and campaign videos to product spotlights and behind-the-scenes storytelling, you'll bring ideas to life with flair and precision. Key responsibilities: Edit and produce high-quality video content for multiple brands and channels. Create motion graphics and animations using Adobe After Effects and Premiere Pro. Collaborate on campaign shoots and content planning. Ensure all work aligns with brand guidelines, tone and storytelling style. Manage projects efficiently, balancing multiple priorities in a dynamic environment. Retouch photography and maintain asset organisation. Explore new trends, platforms and techniques to keep content fresh and relevant. About you: You'll bring creative confidence, technical expertise and a genuine passion for crafting engaging visual content. You'll know how to combine strong storytelling with technical excellence - from colour grading and sound design to transitions and animation. You're comfortable both behind the camera and in the editing suite, with a clear eye for composition, rhythm and emotion. We're looking for a Video Editor who is proactive, adaptable and eager to push creative boundaries. You'll have a showreel that showcases your ability to tell stories in innovative ways across digital platforms - including Instagram, TikTok, YouTube and LinkedIn. You'll be fluent in Adobe Creative Cloud, particularly Premiere Pro and After Effects, and ready to contribute fresh ideas to a brand that values originality and teamwork. You will need: A degree or equivalent experience in media, film, or digital production. 1-3 years' experience in video editing, with a strong portfolio or showreel. Excellent technical knowledge of editing software and workflows. A collaborative mindset and a drive to continually improve. What's in it for you: The chance to work on international campaigns and partnerships with major sports and automotive brands. Opportunities to attend events, race days and creative shoots. A supportive and collaborative marketing environment. Clear progression within a growing, forward-thinking company. If you're ready to make an impact as a Video Editor and want to help shape the future visual direction of an international leading automotive brand , then we'd love to hear from you. Apply today through Zachary Daniels Recruitment to join a team where creativity, innovation and storytelling come together to create something extraordinary. BBBH34753
Senior UX/UI Designer Fully Remote, UK Up to £75,000 + Benefits We're partnering with a fast-growing FinTech company that's redefining how users interact with modern financial platforms. They're looking for a Senior UX/UI Designer to help shape intuitive, data-driven web applications used by clients around the world. You'll play a key role in designing seamless user experiences and visually compelling interfaces across a range of web-based products built with React , Blazor , and C# . Working fully remotely, you'll collaborate with talented engineers, product managers, and stakeholders to deliver innovative solutions that make complex financial data clear and accessible. If you're passionate about crafting elegant digital experiences and thrive at the intersection of design and technology, this role is for you. Responsibilities Lead the end-to-end UX and UI design process for responsive web applications. Collaborate closely with product and engineering teams (React, Blazor, C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate complex data workflows into intuitive, visually engaging interfaces. Advocate for user-centred design principles across the product lifecycle. Skills required 5+ years of experience as a UX/UI Designer , ideally in FinTech , SaaS, or other data-heavy web environments. Strong expertise with Figma (design systems, prototyping, and collaborative workflows). Understanding of web frameworks like React and Blazor , and how design translates to functional interfaces. Familiarity with C# / .NET environments or working closely with development teams using these technologies. Excellent communication and collaboration skills - able to work effectively in a remote, cross-functional team . A polished portfolio demonstrating high-quality UX/UI design work , particularly for complex web applications. Why Join Fully remote position (UK-based). Opportunity to influence the design of cutting-edge FinTech products . Collaborative, supportive team culture that values design leadership and innovation. Chance to work with modern tools and frameworks in a high-growth, design-driven environment. Apply now to be considered for the role. UX/UI Designer, FinTech, Figma, React, Blazor, C#, Design Systems, Web Applications, User Experience
23/10/2025
Full time
Senior UX/UI Designer Fully Remote, UK Up to £75,000 + Benefits We're partnering with a fast-growing FinTech company that's redefining how users interact with modern financial platforms. They're looking for a Senior UX/UI Designer to help shape intuitive, data-driven web applications used by clients around the world. You'll play a key role in designing seamless user experiences and visually compelling interfaces across a range of web-based products built with React , Blazor , and C# . Working fully remotely, you'll collaborate with talented engineers, product managers, and stakeholders to deliver innovative solutions that make complex financial data clear and accessible. If you're passionate about crafting elegant digital experiences and thrive at the intersection of design and technology, this role is for you. Responsibilities Lead the end-to-end UX and UI design process for responsive web applications. Collaborate closely with product and engineering teams (React, Blazor, C#) to turn concepts into interactive, user-friendly designs. Conduct user research, wireframing, prototyping, and usability testing to validate design decisions. Build and maintain design systems in Figma to ensure consistency and scalability. Translate complex data workflows into intuitive, visually engaging interfaces. Advocate for user-centred design principles across the product lifecycle. Skills required 5+ years of experience as a UX/UI Designer , ideally in FinTech , SaaS, or other data-heavy web environments. Strong expertise with Figma (design systems, prototyping, and collaborative workflows). Understanding of web frameworks like React and Blazor , and how design translates to functional interfaces. Familiarity with C# / .NET environments or working closely with development teams using these technologies. Excellent communication and collaboration skills - able to work effectively in a remote, cross-functional team . A polished portfolio demonstrating high-quality UX/UI design work , particularly for complex web applications. Why Join Fully remote position (UK-based). Opportunity to influence the design of cutting-edge FinTech products . Collaborative, supportive team culture that values design leadership and innovation. Chance to work with modern tools and frameworks in a high-growth, design-driven environment. Apply now to be considered for the role. UX/UI Designer, FinTech, Figma, React, Blazor, C#, Design Systems, Web Applications, User Experience
REAL Technical Solutions Limited
Reading, Berkshire
Customer Service & Events Manager - Reading £40,000 plus excellent benefits - based in Reading Unique opportunity to join a fantastic and growing (global) eLearning business. This role require someone to manage a small customer support function, as well as lead a small events team, with some additional day to day office management duties in an ever exiting and evolving role. Purpose of the Customer Service & Events Manager/Customer Experience Manager: They are seek a proactive, people-focused Customer Experience Manager to lead the delivery of exceptional client experiences while ensuring smooth day-to-day office operations. Reporting to Head of Operations, this role bridges client care, team coordination, and office management ensuring that both our clients and internal teams have the support and environment they need to thrive. You'll lead their Customer Support team, Event's team, champion service excellence, manage escalations, and oversee the operational heartbeat of the office. This is an exciting opportunity for someone who enjoys combining commercial awareness, customer care, and organisational management in a fast-paced, purpose-driven business. Key Responsibilities for the Customer Service & Events Manager/Customer Experience Manager: Customer Experience & Support Leadership Lead and manage the Customer Support Coordinator and Events function. Drive a culture of service excellence, ensuring high-quality, timely responses to all client and practitioner enquiries. Act as the escalation point for complex or sensitive client queries. Oversee the client experience, identifying opportunities to improve efficiency, engagement, and satisfaction. Implement and monitor service standards and KPIs to measure success and areas for development. Partner with internal teams (Commercial, Product, Marketing, and Events) to ensure consistency and alignment across all customer touchpoints. Person Specification: Experience & Skills for the Customer Service & Events Manager/Customer Experience Manager: 5+ years' experience in customer experience, customer success, or operations/office management roles. Proven experience leading small teams or support functions. Excellent communication, relationship-building, and conflict-resolution skills. Strong organisational and multitasking ability with attention to detail. Data-driven approach with experience using CRM, support, or project management tools (eg, HubSpot, Zendesk, Asana). Commercially astute with an understanding of client-centric business models. Competent in Microsoft Office (Outlook, Excel, Word, PowerPoint). Comfortable coordinating across teams and managing multiple priorities simultaneously. Right to work in the UK. Personal Attributes for the Customer Service & Events Manager/Customer Experience Manager: Empathetic, approachable, and client-obsessed - always putting people at the heart of your work. Highly organised with a nothing slips through the cracks mindset. Calm, confident, and solution-oriented under pressure. A natural multitasker who enjoys variety and problem-solving. Positive, collaborative, and keen to foster a supportive team culture. Adaptable and resilient, thriving in a dynamic, evolving environment. Passionate about personal and professional growth - for yourself and others. Customer Service & Events Manager - Reading £40,000 plus excellent benefits - based in Reading
23/10/2025
Full time
Customer Service & Events Manager - Reading £40,000 plus excellent benefits - based in Reading Unique opportunity to join a fantastic and growing (global) eLearning business. This role require someone to manage a small customer support function, as well as lead a small events team, with some additional day to day office management duties in an ever exiting and evolving role. Purpose of the Customer Service & Events Manager/Customer Experience Manager: They are seek a proactive, people-focused Customer Experience Manager to lead the delivery of exceptional client experiences while ensuring smooth day-to-day office operations. Reporting to Head of Operations, this role bridges client care, team coordination, and office management ensuring that both our clients and internal teams have the support and environment they need to thrive. You'll lead their Customer Support team, Event's team, champion service excellence, manage escalations, and oversee the operational heartbeat of the office. This is an exciting opportunity for someone who enjoys combining commercial awareness, customer care, and organisational management in a fast-paced, purpose-driven business. Key Responsibilities for the Customer Service & Events Manager/Customer Experience Manager: Customer Experience & Support Leadership Lead and manage the Customer Support Coordinator and Events function. Drive a culture of service excellence, ensuring high-quality, timely responses to all client and practitioner enquiries. Act as the escalation point for complex or sensitive client queries. Oversee the client experience, identifying opportunities to improve efficiency, engagement, and satisfaction. Implement and monitor service standards and KPIs to measure success and areas for development. Partner with internal teams (Commercial, Product, Marketing, and Events) to ensure consistency and alignment across all customer touchpoints. Person Specification: Experience & Skills for the Customer Service & Events Manager/Customer Experience Manager: 5+ years' experience in customer experience, customer success, or operations/office management roles. Proven experience leading small teams or support functions. Excellent communication, relationship-building, and conflict-resolution skills. Strong organisational and multitasking ability with attention to detail. Data-driven approach with experience using CRM, support, or project management tools (eg, HubSpot, Zendesk, Asana). Commercially astute with an understanding of client-centric business models. Competent in Microsoft Office (Outlook, Excel, Word, PowerPoint). Comfortable coordinating across teams and managing multiple priorities simultaneously. Right to work in the UK. Personal Attributes for the Customer Service & Events Manager/Customer Experience Manager: Empathetic, approachable, and client-obsessed - always putting people at the heart of your work. Highly organised with a nothing slips through the cracks mindset. Calm, confident, and solution-oriented under pressure. A natural multitasker who enjoys variety and problem-solving. Positive, collaborative, and keen to foster a supportive team culture. Adaptable and resilient, thriving in a dynamic, evolving environment. Passionate about personal and professional growth - for yourself and others. Customer Service & Events Manager - Reading £40,000 plus excellent benefits - based in Reading
Technical Product Manager (SaaS) - SC Cleared Stevenage (Hybrid) Up to £70,000 High-impact programme - Revolutionary platform I am looking for a Security-Cleared Technical Product Manager to take the reins on a hugely ambitious Product Roadmap supporting a range of truly high-impact programmes across the UK. This isn't your average Product Roadmap either. You'll be overseeing a variety of scalable, next-generation digital ecosystems, part of a revolutionary platform - One of which has never been delivered at this size or scale within this sector. Trust me - It's something you'll want to be part of, if you're looking for a role that offers the scope to deliver true, transformative technology programmes across the UK! This is a unique opportunity to work on cutting-edge cloud, software, and infrastructure projects that shape the future of technology in both public and private sectors. You'll be part of a collaborative team delivering scalable, next-generation digital ecosystems. What You'll Be Doing: Define and communicate product vision, strategy, and roadmap aligned with business goals. Translate customer and stakeholder needs into actionable user stories and features. Collaborate with engineering, DevOps, and architecture teams to ensure timely, high-quality delivery. Act as Product Owner in Agile ceremonies, balancing scope, quality, and timelines. Use data-driven insights to monitor product performance and inform decisions. Ensure compliance with security, regulatory, and operational standards. Lead stakeholder engagement and support go-to-market planning. What You'll Bring: Proven experience as a Product Manager or Product Owner in software, SaaS, cloud, or enterprise systems. Strong grasp of Agile/Scrum methodologies. Experience with cloud-native development, DevOps, and enterprise SaaS. Excellent communication and stakeholder management skills. Analytical mindset with a focus on customer outcomes. Familiarity with AWS/Azure and modern DevOps toolchains is a plus. Relevant degree or equivalent experience; Agile/Product certifications desirable. Security Clearance: Due to the nature of the work, SC Clearance is required or candidates must be eligible to obtain it. Salary up to £70,000 plus wider benefits - Contact me today for further insight (see below) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
23/10/2025
Full time
Technical Product Manager (SaaS) - SC Cleared Stevenage (Hybrid) Up to £70,000 High-impact programme - Revolutionary platform I am looking for a Security-Cleared Technical Product Manager to take the reins on a hugely ambitious Product Roadmap supporting a range of truly high-impact programmes across the UK. This isn't your average Product Roadmap either. You'll be overseeing a variety of scalable, next-generation digital ecosystems, part of a revolutionary platform - One of which has never been delivered at this size or scale within this sector. Trust me - It's something you'll want to be part of, if you're looking for a role that offers the scope to deliver true, transformative technology programmes across the UK! This is a unique opportunity to work on cutting-edge cloud, software, and infrastructure projects that shape the future of technology in both public and private sectors. You'll be part of a collaborative team delivering scalable, next-generation digital ecosystems. What You'll Be Doing: Define and communicate product vision, strategy, and roadmap aligned with business goals. Translate customer and stakeholder needs into actionable user stories and features. Collaborate with engineering, DevOps, and architecture teams to ensure timely, high-quality delivery. Act as Product Owner in Agile ceremonies, balancing scope, quality, and timelines. Use data-driven insights to monitor product performance and inform decisions. Ensure compliance with security, regulatory, and operational standards. Lead stakeholder engagement and support go-to-market planning. What You'll Bring: Proven experience as a Product Manager or Product Owner in software, SaaS, cloud, or enterprise systems. Strong grasp of Agile/Scrum methodologies. Experience with cloud-native development, DevOps, and enterprise SaaS. Excellent communication and stakeholder management skills. Analytical mindset with a focus on customer outcomes. Familiarity with AWS/Azure and modern DevOps toolchains is a plus. Relevant degree or equivalent experience; Agile/Product certifications desirable. Security Clearance: Due to the nature of the work, SC Clearance is required or candidates must be eligible to obtain it. Salary up to £70,000 plus wider benefits - Contact me today for further insight (see below) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
23/10/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. The Senior Machine Learning Engineer will play a key role in shaping the future of voice at Sky - building the intelligence that makes talking to your TV feel natural, responsive, and effortless. You'll design, develop, and maintain applied machine learning solutions that power Sky's far-field voice experiences across Sky Glass and other partner devices. What you'll do Design, develop, train and optimise scalable ML models for far-field voice detection, verification, and enhancement across Sky devices and cloud platforms. Contribute to innovation discussions and research in applied speech, audio signal processing, ASR, NLP and machine learning. Build and construct cloud-based ML pipelines and APIs that process real-time audio streams at scale. Work closely with data scientists, audio engineers, product managers, and external partners to deliver robust and accurate voice experiences. Develop and document technical specifications, ensuring solutions meet latency, performance, and reliability requirements. Monitor system metrics and production model performance to proactively identify opportunities for improvement. Ensure best practices for ML operations (MLOps), including continuous integration, model deployment, and automated testing. Provide technical guidance, code reviews, and mentorship to junior members of the team. What you'll bring Demonstrated ability across the full ML lifecycle: model development, deployment, monitoring, and maintenance, with solid theoretical knowledge from classic approaches to state-of-the-art techniques. Technical Skills and Coding Practices Proven ability to refactor and write performant, secure, and clean code; strong experience with Python and ML libraries/frameworks, plus a desire to learn additional languages. Cloud and Infrastructure Experience Hands-on experience with cloud services commonly used in serverless applications, following best practices (e.g., AWS Lambda), and working with CI/CD in agile teams. Large-Scale and Customer-Facing Solutions Strong experience building in-house models and solutions for customer-facing products, including large-scale ML systems serving tens of millions of users. Product Development and Delivery End-to-end product development skills with a passion for technology, fast-paced delivery, and a restless attitude to continuously improve speed and quality. Leadership and Collaboration Good communicator, team player, and tech leader who can also contribute individually; strong positive attitude toward success and failure. Analytical and Innovative Mindset Strong analytical skills with measurable impact, familiarity with Generative AI and its production applications, and a drive to innovate. Academic and Research Excellence (Big Plus) PhD in related subjects, extensive ML research background, academic publications in ML conferences/journals, and experience developing ML products for Voice, ASR, and NLP at scale. Team overview Our team builds and powers the voice experience that brings Sky's entertainment ecosystem to life. We design and deliver the machine learning models and cloud systems that make speaking to Sky Glass and other partner 's FFV devices feel natural, seamless and reliable. At Sky , we're creating the technology that enables millions of customers to interact effortlessly with their TV - simply by using their voice . Working as part of the Far Field Voice team and the wider Voice team at Comcast, you'll focus on continuously improving the voice experience on EntOS across all territories and syndication partners. This includes researching and delivering key and novel features - from accurate voice detection and verification, to personalised and context-aware interaction models. You'll collaborate closely with data scientists, engineers, product managers, and partners to ensure we deliver a truly frictionless, high-quality voice experience. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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