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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do WHAT YOU'LL DO Designing Software: Collaborate closely with stakeholders, architects, product owners, analysts and peer developers to build front-end and back-end application layers. Problem Solving : Work with key stakeholders to understand business challenges and propose innovative technology solutions, including experimenting with new and emerging technologies. Agile Practices : Apply Agile methodologies-such as work estimation, TDD, and BDD-to streamline development processes. Architecture & Standards : Implement technical architecture, tooling, platforms, and systems in coordination with Enterprise Architecture to maintain compliance with established standards. Data & Integrations : Understand the data and integration landscape and collaborate with expert teams to support application-level integration, reporting, and analytics. Cross-Functional Collaboration : Work with enterprise teams on UX design, security best practices, cloud strategies, and platform engineering. Technical Analysis : Lead technical analysis and estimation efforts for custom-built applications. Best Practices : Drive the adoption of release management and automation best practices. Incident Management : Ensure thorough root cause analysis and prompt remediation during any incidents or outages. YOU'RE GOOD AT You bring solid development and program leadership experience to drive technical governance, innovation, integrations, and cloud strategies using emerging technologies like Gen AI. You thrive in environments that demand independent problem-solving, analytical thinking, and clear communication. In this role, you will: Demonstrate thought leadership in technology innovation and transformation. Communicate complex technical concepts in a clear and relatable manner to both technical and non-technical stakeholders. Collaborate effectively with business and technology leaders, influencing decisions through your insights. Exhibit initiative, self-motivation, and a collaborative spirit while working both independently and as part of a team. Dive into technical details when needed, balancing hands-on problem solving with an end-to-end perspective. Build strong relationships and maintain a respectful, team-focused approach. Adapt to a fast-paced, multicultural, and service-oriented work environment. Uphold organisational values and guidelines while flexibly interpreting them to drive business improvements. Take ownership and be accountable for your work and the team's performance. Be detail-oriented, well-organised, and decisive when setting priorities. Stay curious and committed to continuously upskilling as technology evolves. Be available for occasional international calls outside regular business hours as required. What You'll Bring Bachelor's or Master's degree in computer or information sciences or a similar field 10+ years of relevant experience in delivering IT Transformation initiatives, preferably in large international organisations Hands-on technology development and implementation experience Experience in agile development environments with all aspects of SDLC with globally distributed teams Ability to lead/perform software development, as well as make architectural recommendations pertinent to business needs and related dependencies Good understanding of security best practices from a development and deployment perspective Strong technical competence, with the ability to rapidly learn new tools and technologies Flexibility and entrepreneurial spirit to adapt easily to changing requirements and priorities Experience leading and developing solutions across a varied technology stack, including: - Object-Oriented design, SOLID principles, and modern design patterns - Development experience in Microsoft .Net Framework and experience in Front-end JavaScript frameworks like Angular & React - Traditional Relational Database technologies like Oracle, MS SQL Server and - No SQL Databases like MongoDB or DynamoDB - SOA & Microservices architecture implementation using REST APIs, queue-based messaging patterns, exposure to Mulesoft/Kong is a plus - On-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configurations and definition/evangelism of best practices/standards - Software delivery, including CI/CD and related DevSecOps practices, working with cloud-based platforms such as Azure or AWS (preferred) - Experience working on AI/Gen AI implementations and underlying architecture, and models - Application testing, automation and performance testing tools - Working knowledge of Agile Scrum Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You will join our squad responsible for developing and supporting CMDB and ITAM on the ServiceNow platform, as well as ensuring platform integrations, performance, upgrades, and ongoing maintenance. You will collaborate with teammates and stakeholders worldwide to deliver value to our users. Your work will involve analyzing, designing, scripting, configuring, and integrating a wide range of ServiceNow applications and plugins, helping us maximize the value of existing implementations. Additionally, you will deploy new functionality using tools such as IntegrationHub, Flow Designer, Performance Analytics, and other core ServiceNow capabilities. As a platform engineer, you will be part of a high-performing team of engineers, administrators, and architects. You will actively participate in Agile scrum ceremonies and collaborate closely with the product owner, scrum lead, and analysts to prioritize and deliver your work each sprint. In this role, you will have the opportunity to work with a high level of independence, bringing your expertise to deliver exceptional results. You'll be encouraged to identify opportunities for improvement, suggest innovative enhancements, and play an active role in shaping the platform's evolution to meet the needs of our dynamic and fast-paced environment. YOU'RE GOOD AT Delivering high-quality results with minimal supervision, demonstrating independence and reliability in your work Proactively identifying opportunities for improvement, suggesting creative and impactful solutions to enhance platform capabilities Creating clear and concise design and technical documentation to support robust implementation and long-term maintainability Demonstrating strong communication skills by delivering clear, well-structured demos and insightful data analysis Troubleshooting complex technical issues efficiently and effectively, with a focus on root cause analysis and sustainable fixes Building strong relationships across diverse teams and stakeholders, fostering collaboration to achieve shared goals Embracing Agile ways of working and adapting quickly to changing priorities and business needs What You'll Bring 8+ years of experience developing and maintaining ServiceNow solutions 4+ years of hands-on experience designing and implementing robust CMDB solutions, leveraging integrations, Discovery, and Service Mapping. Proven experience in platform upgrades, performance optimization, and maintenance Proficiency in JavaScript and ServiceNow development, including server and client-side scripting, security, and debugging Experience with ServiceNow integrations using REST, GraphQL, IntegrationHub, security configuration, and third-party apps ServiceNow certifications are highly preferred Who You'll Work With You will join an existing Agile squad comprised of engineers, architects, analysts, a product owner, and scrum master. You will report to the ServiceNow Chapter Lead and will work closely with the product owner and scrum master to determine your work for each sprint. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Locations : London Boston Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do The IT Secure Infrastructure Engineering (SIE) team is seeking an experienced Network Solution Architect. The individual in this role will be part of the team responsible for BCG's Infrastructure Strategy with a focus on the design, implementation, and optimization of enterprise-grade network solutions across the on-premises and multi-cloud environments. The ideal candidate will have deep expertise with Cisco Appliances, AWS and/or GCP networking, and a strong proficiency with Infoblox DNS, Palo Alto Firewalls, VeloCloud SD-WAN, Zero Trust solutions like Zscaler, and Azure networking. The role requires a strategic thinker that can translate business needs into secure, scalable, and resilient network architectures while collaborating with diverse and globally distributed teams. YOU'RE GOOD AT Architecture and Design Develop end-to-end network architectures that integrate AWS, GCP, Azure, and Cisco IOS platforms Design Core Network Protocol (DNS, NTP, DHCP) deployments with tools like Infoblox Design secure perimeter and segmentation strategies with Palo Alto Firewalls Lead SD-WAN design and deployment using VeloCloud to optimize global connectivity Implementation and Optimization Configure and manage Cisco IOS-based routers, switches, and firewalls Deploy and maintain enterprise scale cloud networking components in AWS, Azure, and GCP Optimize network reliability, performance, and scalability across hybrid and multi-cloud environments Implement automation where possible using Terraform, API integrations, Git Actions and/or Terraform Cloud Security Implement next-generation firewall policies, web application firewall rules, threat prevention on Palo Alto and cloud native Firewalls Apply DNS security best practices using Infoblox Ensure compliance with standards such as ISO 27001, SOC2, and GDPR Collaboration and Leadership Partner with cloud, security, network, and DevOps teams to deliver integrated solutions Serve as subject matter expert for cloud networking, SD-WAN, DNS/DHCP/IPAM, and firewall technologies Provide mentorship and guidance to engineers and operations teams Monitoring and Troubleshooting Establish proactive monitoring and alerting systems across cloud and on-prem networks Lead advanced troubleshooting for issues involving Cisco IOS, Palo Alto, Infoblox, and VeloCloud Conduct root cause analysis and implement preventive measures What You'll Bring The ideal candidate will demonstrate appropriate experience in the following: Networking Protocols and Platforms Strong Knowledge of TCP/IP, BGP, OSPF, MPLS, DNS, DHCP, NAT, VPNs Advanced proficiency in Cisco IOS (routers, switches, firewalls) Infoblox for enterprise-grade DNS solutions VeloCloud SD-WAN deployment and optimization Cloud Networking (required AWS or GCP) AWS: Transit Gateway, Direct Connect, VPC, VPN, Load Balancing, Security Groups GCP: Network Connectivity Center, Cloud Interconnect, VPC, VPN, Load Balancing, Firewall Rules Azure: Express Routes, VNET, Security Groups, Load Balancing, vWAN Security Expertise in Palo Alto Firewalls including policy configuration, threat prevention Network segmentation, zero-trust frameworks, and IAM integration Cloud native Web Application Firewalls Tools and Monitoring Monitoring solutions: Datadog, Stackdriver, PA Panorama, or equivalent Has strong practical experience with DevOps tools and methods, like CI/CD, Git, IaC (Terraform) Working and collaborating with Agile Teams (Squad) Good understanding of using Jira for story tracking and Confluence for documentation Strong communication, documentation, and stakeholder engagement skills High level of initiative, self-motivation, resourcefulness, collaboration and patience Ability to successfully and effectively manage multiple projects and deliverables Ability to build trust and work collaboratively with senior leadership and stakeholders Ability to successfully implement change through relationships built on a local, regional and global level Minimum of a Bachelor's degree in related field or relevant experience/certifications Preferred Cisco: CCNP/CCIE Cloud: AWS Certified Advanced Networking - Specialty, Professional Cloud Network Engineer 10 Years Experience in network engineering and design including cloud (AWS or GCP preferred) Who You'll Work With You will work with a broad spectrum of engineers, developers, managers and directors across IT and the IT Leadership team. Additional info For US locations only In the US, we have a compensation transparency approach. Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below. The base salary range for this role in Boston is $178,000.00 - $213,333.33 This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness. In addition to your base salary, your total compensation will include a bonus of up to 30% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years. All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs Dental coverage, including up to $5,000 in orthodontia benefits Vision insurance with coverage for both glasses and contact lenses annually Reimbursement for gym memberships and other fitness activities Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) Paid sick time on an as needed basis Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Job Title: Azure Platform Engineer Location: Huddersfield - Hybrid, 2 days per week onsite Salary: Up to £55,000 per annum Why Apply? This is a newly created Azure Platform Engineer position within a business undergoing a major cloud transformation, migrating from a hosted data centre to Microsoft Azure. You'll play a pivotal role in shaping, optimising, and supporting their Azure environment, working within a collaborative IT team of seven. This role is perfect for someone with a strong technical foundation who thrives in a hands-on, solutions driven environment. Responsibilities: Lead and support the migration and optimisation of applications and services within Azure Cloud. Act as a 3rd line escalation point, providing technical support for Microsoft 365, Defender, and Intune. Use Microsoft tooling and RMM platforms for provisioning, software packaging, and identity management. Collaborate with the IT Operations Manager and Technical Architect to improve cloud infrastructure and security posture. Manage incidents and changes using JIRA Service Management. Oversee and coordinate third-party activities to ensure smooth service delivery. Identify and remediate vulnerabilities, contributing to ongoing security and compliance efforts. Requirements: Strong background in Microsoft Azure Infrastructure and cloud administration. Hands-on experience with Defender, Intune, Azure Policy, and Microsoft 365. Knowledge of RMM platforms and modern device provisioning. Exposure to traditional IT infrastructure and hybrid environments. Self-sufficient, solutions-focused, and able to communicate effectively across technical and non-technical teams. Desirable: experience with Azure Sentinel and Azure networking. What's in it for me? Hybrid working model - two days per week onsite in Huddersfield. Opportunity to play a key role in a cloud migration and modernisation project. Learning and development support Supportive environment that values innovation, responsibility, agility, and respect. This is an exciting opportunity for a technically strong Azure Platform Engineer to influence the direction of a modern cloud environment within a growing organisation. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Are you looking to kickstart your career in data? Join iO-Sphere's Data Analyst Experience Accelerator to land a job as a data analyst at a leading organisation! - Apply now to join our upcoming cohorts starting 26th January 2026 - Why choose iO-Sphere? We run a unique training programme - the Data Analyst Experience Accelerator - that is designed to secure individuals their next career step and become a data analyst. Instead of a traditional classroom, you'll be part of the new data team at our fictional e-commerce company, "Prism." From day one, you'll build the experience that leading employers require while learning the technical (Excel, SQL, Power BI, Python), professional, and business skills that are needed for a career in data all the while learning how to use Ai to make you a future-ready analyst. You will be delivering real projects using our data warehouse, which has over 500+ million rows of real data. We work with leading organisations looking to hire data analysts and match them with the best talent we have in our programs. We recruit our best students on behalf of our partner employers and use our training programmes to identity and up-skill people for their roles. How does it work? We work with our network of employers to understand their data talent needs. They are often looking for data analysts, senior analysts, data scientists, analytics engineers and effective managers We recruit and train talented individuals over the course of 10 weeks to get them ready for the jobs with our employers We match and connect our best students with our employers Joining iO-Sphere means becoming part of the community for life. We continue to support our community with ongoing mentoring and training throughout their career Ready to apply? It only takes a minute The roles: We work with many different organisations seeking to hire talented data analysts. The majority of these roles will require you to: Identify, analyse, and interpret trends or patterns in complex data sets using technical tools like Excel, SQL, Power BI, and Python Create dashboards, presentations, and recommendations to help solve complex business problems Work with management to prioritise business and information needs Generate strong insights about the business to be able to improve performance Ideal candidates: Highly numerate & analytical thinker Curious problem solver Humble and willing to learn The ability to commit to full time for 14 weeks Fluent in written and spoken English What to expect on the Experience Accelerator: The Experience Accelerator is a flexible 14-week programme to give talented data professionals the technical skills and experience to take their career to the next level. By the end, you will be an effective data analyst with the toolkit to land the job you want The first 5 weeks are full-time and fully remote The final 5 weeks are full-time and remote Ready to apply? Step 1: Complete the 1-minute application form Step 2: Proceed with the remaining steps of the application process Step 3: Commence your journey with us We strongly encourage applications from women, people of colour, lesbian, gay, bisexual, transgender, and non-binary individuals, veterans, parents, and individuals with disabilities. We are committed to equal opportunities and welcome individuals from all backgrounds to participate in our program. If you require reasonable adjustments at any stage of the application or interview process, please inform us.

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

As a Customer Journey Strategy Manager you will be responsible for leading the future strategy and development of exceptional customer experiences across our most critical end-to-end customer journeys, both individually and as part of a cohesive and interconnected experience ecosystem. You'll work closely with senior leaders, journey owners, design leads and product teams to lead the development of exceptional and differentiated customer journeys that deliver on Barclays drive to be best-in-class for customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Manager, you should have experience with Strategic mindset with the ability to translate complex problems into innovative solutions. Comfortable working with systems design, understanding how this can be utilised for bigger picture journey transformation. Considerable influencing and stakeholder management skills with experience of delivery in cross-functional, matrixed environments with multiple stakeholders Expertise in customer journey mapping and understanding of design thinking methodologies, partnering closely with Journey Design Leads to deliver quality journey artefacts. Expertise in developing journey design blueprints and CX journey prototyping Developed commercial acumen, with an understanding of how excellent customer experience can drive effective business commercial outcomes Experience in customer data, customer/competitor & market insights and horizon scanning to identify opportunities inform strategic customer journey development Experience using CX Tools e.g. Figma, Adobe Analytics, Qualtrics Experience briefing in customer research, with deep understanding of how to synthesise insights into journey thematic and frame the cumulative impact of small but frequent journey issues into overall journey performance. Developed facilitation and storytelling skills Understanding of agile working practices and the ability to work in cross-functional environments Considerable analytical and creative problem-solving skills with high levels of customer empathy You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Microsoft 365 Engineer / Tenant Administrator Our client is seeking an experienced Microsoft 365 expert with strong tenant administration and Office 365 ecosystem management experience. This role is pivotal in ensuring the smooth operation, governance, and optimization of Microsoft 365 services across the organization. You ll be responsible for managing, supporting, and evolving all aspects of Microsoft 365 - from Exchange Online and Teams to Intune, SharePoint, and Security & Compliance. Key Responsibilities: Administer and maintain the Microsoft 365 tenant, ensuring system availability, security, and performance. Manage user accounts, licenses, and permissions across Microsoft 365 services. Configure and maintain Exchange Online, SharePoint Online, Teams, OneDrive, and related services. Implement and manage Microsoft 365 Security & Compliance Center policies, including DLP, retention, and MFA. Support and maintain Azure Active Directory (Entra ID) integrations, conditional access policies, and identity governance. Oversee Intune / Endpoint Manager for device enrollment, compliance, and application deployment. Troubleshoot and resolve issues related to the Microsoft 365 environment. Develop and maintain documentation, procedures, and governance policies. Stay current with Microsoft 365 updates, features, and best practices. Collaborate with IT, security, and business teams to enhance user experience and ensure compliance. Skills & Experience Required: Proven hands-on experience in Microsoft 365 tenant administration. Strong understanding of Exchange Online, SharePoint Online, Teams, and OneDrive for Business. Experience with Azure AD / Entra ID, conditional access, Intune, and device management. Knowledge of Microsoft 365 security, compliance, and identity management. Familiarity with PowerShell scripting for administration and automation. Strong troubleshooting skills and attention to detail. Excellent communication and stakeholder management abilities. Microsoft certifications (e.g. MS-100, MS-101, SC-300, MD-102) are highly desirable. Desirable: Experience with hybrid Exchange environments. Familiarity with Power Platform (Power Automate, PowerApps). Understanding of Microsoft Defender for Office 365 / Endpoint. Experience in governance, lifecycle management, and license optimization. Why Join: Work with cutting-edge Microsoft technologies. Opportunity to shape and optimize a large-scale M365 environment. Collaborative, forward-thinking IT environment. Interested - Please Click Apply Now! Microsoft 365 Engineer / Tenant Administrator

Job Description The Operational Resilience team is a first line assurance oversight team who work with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately. The Operational Resilience Analyst delivers varied programme of work which is documented in the Operational Resilience Plan. As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA's Consumer Duty. Your work will directly support the firm's commitment to delivering good outcomes for customers including ensuring continued resiliency of the assets which we rely on to deliver services to our customers. What does the job involve? The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives as set out in the Operational Resilience Methodology. This is achieved by; Taking ownership of several resilience mapping workbooks and ensuring that they remain current and complete, clearly evidencing where there are contingency gaps. Supports the Operational Resilience Manager to review Impact Tolerances, ensuring relevant metrics are collated, analysed and documented. Leading on the delivery and robust documentation of a broad range of scenario tests, which includes producing delivery slides, running desktop exercises, performing data analysis, and simulation exercises and ensuring all related materials are accurate and complete. Assisting with the design of resilience targets, working with the wider business to ensure that resilience tests are performed where necessary by Technology Services Takes ownership of documenting in-depth lessons learned and vulnerabilities following scenario testing or real disruption and can articulate the findings to a senior audience Maintaining and/or monitoring resilience related policies, procedures and response plans. Producing clear and accurate MI and reporting in various formats each month Assists with the collation and documentation of Third Party Supplier resilience assurance and escalates effectively where there are resilience gaps. What you'll have This role sits within the First Line Assurance Oversight team and is ideal for someone with a strong understanding of our business operations or previous experience in Operational Resilience. The successful candidate will be able to demonstrate the following skills and experience; Minimum of three years' experience in the Financial Services sector within an oversight role or a role which has required meticulous documentation and professionalism. Highly organised with a strong sense of governance Can work independently as well as part of a team Able to communicate proactively and confidently to influence stakeholders across the business Is forward thinking and anticipates deadlines without prompting Excellent written skills Has a genuine interest in resilience and strengthening our capabilities and contingency planning Has a strong sense of ownership About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award-winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2025 named a Great Place to Work. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles. What we offer: Competitive starting salary Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE) Scheme Health Cash Plan - provided by SimplyHealth Discounted private healthcare scheme and dental plan Free on-site gym providing a wide range of free classes Employee Assistance Programme Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more Parking at Exchange Quay (Subject to availability) Personal development programmes built around you and your career goals, including access to personal skills workshops Ongoing technical training Professional qualification support Talent development programmes Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off Monthly leadership breakfasts and lunches Casual dress code Access to a range of benefits from our sponsorship deals Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3-4 days per week in the office. For new team members, the first 3 months will be spent full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues. AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need. If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.

EUC/Digital Workplace Technology Consultant and Team Manager, M365, Hybrid Digital Workplace Technology Consultant required for a leading financial serviced company based in London. You will manage essential technologies, including Desktop, M365, Azure, identity management, email hygiene, SharePoint storage, MS Teams / telephony services and overall Cloud infrastructure security. Hybrid working - 2 days per week on site. Limited company engagement is permitted; IR35 determination is the responsibility of the Limited company providing services prior to commencement. General responsibilities: - Manage backlog of items and prioritizing agile sprints Prioritizing and allocating tasks and owning BAU work items Managing risks and working towards resolution and remediation of risk Work on strategic roadmap deliverables including requests arriving from the business via small change enhancements e.g. M365 add-ons, device rollouts, email enhancements Maintaining stability of AV technologies Skills and experience required: - Experience delivering infrastructure services (within Financial Services preferred) Enterprise technologies used in an Azure Data Centre e.g. M365, End user and AV environments ITIL Able to technically manage a team of engineers and manage own and others workload M365 Technical expertise - Office/OneDrive/Teams/Sharepoint integration M365 management portal, conditional access and licence management Active Directory and Azure AD (Entra) management Skills working with cloud infrastructure (AWS or Azure) Understanding of Data networking Knowledge of firewall requirements Windows 11 Laptop management, SCCM, Intune, Autopilot Provision of email services, and email routing technologies (eg M365 Exchange Online/Hybrid Exchange) Mail protection e.g. Mimecast Security and Threat management in an enterprise environment (eg Defender for Endpoint, Vulnerability reporting and remediation) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

Lead Information Security Engineer This is a hybrid role and can be based from either our Peterborough, Manchester, Stoke, Tunbridge Wells or Chesterfield office. Role Purpose: Reporting to the Head of Information Security to provide tactical technical security support. The Lead InfoSec Engineer will be responsible for technical governance to security standards, Identity and Access Management expertise across multiple platforms. The role will provide ongoing technical assurance to digital systems and data to ensure that these are safe and secure. Special projects support will include PCI compliance, Cyber Essentials and other technical support where required. Provide line manager duties within the Information Security Team. Key Accountabilities & Responsibilities: Be an SME for PCI DSS and Cyber Essentials technical assurance Contribute to business and technology audits with technical evidence and advice Engagement with 3rd party partners as a SME and to ensure due diligence process adherence Contribute to the delivery of the security roadmap and a continuous improvement model for security Ensure Information Security controls are operating effectively Ensure where gaps are identified that these have remediation plans agreed and delivered Ensure effective Information Security pen testing co-ordination along with Vulnerability Security assessments Help embed security best practices throughout the business and early in projects Assist in 3rd party assurance Skills, Experience and Knowledge: Strong experience as a technical security expert. Excellent Infrastructure Knowledge specifically around Server Technology. Cyber security experience within a large complex corporate environment working with multiple partners. Proven knowledge and experience of IT and information security policies, practices and standards. Knowledge of current technologies in the field and the ability to learn new ones. Incident management experience including investigations and response. Cloud security experience would be highly beneficial PCI and Cyber Essentials expertise would be advantageous Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment Private medical health care plan 25 days annual leave plus of Bank Holidays and the ability to buy holiday A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary

This is a unique opportunity to play a key role in shaping the growth of a high-impact, tech-driven company transforming how the insurance sector manages risk and resilience. You'll enjoy autonomy, support from a collaborative team, and the chance to make a measurable difference.Are you a seasoned Business Development Manager ready to take ownership of your pipeline, drive growth, and work at the forefront of innovation in the insurance sector? We're looking for a proactive and strategic individual to lead sales efforts, build long-term partnerships, and fuel expansion in the UK market and beyond. About the Role: As a Business Development Manager, you'll be responsible for driving new business growth while nurturing and expanding relationships with existing accounts-both directly and through partnerships. You'll be immersed in a fast-paced, dynamic environment, working with internal and external stakeholders to deliver value-driven solutions that address real-world challenges. Key Responsibilities: Industry Leadership & Business Development Own the full sales cycle: lead generation, qualification, pitching, RFPs, negotiation, and closing. Define and execute targeted sales strategies tailored to the insurance sector (insurers, brokers, MGAs, TPAs). Work cross-functionally with marketing, product, and customer success teams to accelerate market penetration and revenue growth. Partnership & Channel Development Identify and build strategic partnerships to drive indirect sales channels and joint go-to-market strategies. Align partner offerings with customer needs, ensuring value-driven solutions are communicated and delivered. Maintain strong partner relationships that foster mutual growth and long-term collaboration. Sales Support & Internal Collaboration Ensure a seamless client journey from deal close through implementation by working closely with project managers and customer success managers. Contribute to a supportive team environment by sharing insights, best practices, and lessons learned. Growth & Performance Meet and exceed KPIs across sales conversion, client ARR, revenue, and account expansion. Maintain accurate, up-to-date records in the CRM system and proactively identify upselling opportunities. UK Focus, Global Reach Focus primarily on UK insurance markets while supporting global sales efforts where needed, particularly for strategic enterprise deals. What We're Looking For: 5+ years of experience in business development or sales, ideally in a SaaS startup or scale-up environment. Proven success in selling complex solutions into the insurance sector-from prospecting to closing. Experience with consultative and partnership-based selling approaches. Demonstrated ability to open new markets or verticals, using market research and trend analysis to guide strategy. Strong stakeholder engagement and relationship-building skills at senior levels. Clear communication, excellent organisation, and confident presentation abilities. Comfortable using CRM systems (HubSpot preferred) and Microsoft Office tools. Right to work in the UK and fluency in English. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Job Opportunity: Microsoft Azure and O365 Senior Support Engineer Location: Warrington Department: IT Reporting to: Head of IT Are you a cloud-savvy IT professional with a passion for Microsoft technologies? We're looking for a Senior Support Engineer to take ownership of our Microsoft Azure and Office 365 infrastructure, ensuring it remains secure, reliable, and high-performing. Key Responsibilities: Provide expert support and maintenance for Microsoft Azure services (VMs, networking, security, monitoring). Administer and optimize Office 365 applications including Exchange Online, SharePoint, Teams, and OneDrive. Manage Azure Active Directory and identity solutions. Configure and maintain firewalls, routers, switches, and VPNs. Monitor cloud security risks and implement mitigation strategies. Support public-facing, load-balanced web servers. Document systems and processes for transparency and knowledge sharing. Troubleshoot complex technical issues with precision and efficiency. Preferred Skills: PowerShell scripting and automation. Experience with hybrid cloud environments and on-premises integration. Familiarity with compliance frameworks (ISO 27001, Cyber Essentials). Cloud cost optimization and performance tuning. Mentoring junior engineers and leading technical projects. Collaboration: You'll work closely with: IT Support, Infrastructure, Security, and Development teams. Project Managers and Technical Leads. External cloud service providers, vendors, auditors, and clients. Qualifications & Experience: Minimum 5 years in cloud support or infrastructure engineering. Proven experience managing enterprise-level Azure and O365 environments. Track record of leading cloud migration or optimization projects. Ready to take your cloud expertise to the next level? Apply now and become a key player in shaping our cloud strategy and infrastructure.