9 jobs found

IT Support Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person. The ideal candidate needs to demonstrate Technical experience and ideally worked in a similar type of role previously. Ability to diagnose faults and solve technical issues Support existing users at different levels. Develop relationships with users and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies would be a bonus. Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, Windows XP / 7 / 8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual Studio, MCSA, MCSE, MCITP, MCDST, MTA, Microsoft, Customer Service, Degree, Graduate, Trainee, Junior IT Support Technician - Education

Helpdesk Support Engineer is required for a leading IT consultancy based in the Thatcham area of Berkshire. You will be the required to provide remote support to clients throughout the Thames Valley. The successful candidate will be responsible for providing quality 1st and 2nd Line IT Technical Support and will ideally have some previous experience within an IT Support / Helpdesk or Service Desk role. Client The successful candidate will join a leading IT Consultancy who encourage their employees to improve their skill sets through training for various certifications. Skills Required - Previous IT Support experience (preferably within a Helpdesk or Service Desk environment) - Knowledge of Microsoft Windows Servers / Exchange and Active Directory - A knowledge of VMWare would be desirable. Who would the role suit? An ambitious IT Support Technician who is looking for a role with a varied client base. The role would potentially suit a Junior / Graduate IT Support professional who is looking to progress their career. Salary Up to £25,000 plus benefits Location Thatcham, West Berkshire Interested? Please email your CV to Jason Price of CV Screen in strict confidence. - Summary - IT Support Technician is required for a leading IT Consultancy based in Thatcham / Berkshire CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

IT Service Desk Engineer - Hosting / Networks Newcastle Competitive Salary DOE + Excellent Company Benefits Package Excellet career-development opportunity for a 1st or 2nd line IT technical support engineer to join a leading hosting / IT managed services brand. We are a market leading company - providing ultra-reliable, flexible managed hosting, services and colocation to thousands of businesses nationwide. With c400 staff based in several locations around the UK and customers across numerous business sectors, we offer a first class, fun working environment. We are seeking Service Desk Engineers whose role it will be to provide high level remote and onsite IT technical liaison, end user support and network administration to our customers, with responsibility for the full lifecycle of incidents and problems. The position will require close working with all team in all levels of technical support and engineering. Service Desk Engineer Key Responsibilities: + To resolve incidents and problems both directly from customers and through technical escalation + To use existing skills and knowledge as well as appropriate support resources to identify resolutions to customer incidents + To implement fixes and solutions where appropriate either via discussing directly with customer, via email, via remote control or onsite + To administer customer networks as part of managed services provision + To provide proactive problem management though checking manufacture websites Service Desk Engineer Required Skills and Experience: + Vast experience working in either 1st or 2nd line IT technical support + Vast experience in a customer facing environment + Exposure to and hands on experience of working within an IT service provider environment + Good understanding of Microsoft products. Basic experience of servers. + Basic understanding of ISO/BSI and ITIL frameworks + Basic understanding of working with Service Level Agreements Please note - Shift work may be required. Benefits we offer: + From day one: Death in Service x 4 + Access to our Rewards Discount Programme + Lots of social events + From 3 months: Up to 5% enhanced matching employer’s pension contribution + The following benefits on successful completion of probationary period: Private Medical Care + Health Shield Cash plan which includes access to an employee assistance programme + Optional enrolment in the Bike to work scheme + Optional enrolment in childcare vouchers scheme + Performance related bonus scheme + We also offer complimentary: Fresh fruit. Soft drinks/ fruit juice, tea, coffee. A selection of breakfast foods at each location You may have worked in the following capacities: Junior IT Technician, Graduate IT Engineer, 1st Line Helpdesk Engineer, Data Centre Technician, Trainee IT Engineer, Infrastructure IT Support Engineer, Server Engineer, IaaS Engineer, Hosting Support Engineer, Data Centre IT Engineer, 1st Line Technical Support, 2nd Line Technical Support. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Job Title: Junior IT Support Engineer Location: Milton Park, Abingdon (OX14) Salary: Competitive Job Type: Full Time, Permanent The Company aims to accelerate the development of fusion energy by combining two emerging technologies – spherical tokamaks and high-temperature superconductors. The Company was originally established in 2009 to design and develop small Spherical Tokamaks and compact fusion reactors for a range of applications. Since then, the strategy has evolved to prioritise building a pilot plant to exceed fusion energy breakeven. The Role: As a Junior IT Support Engineer, you will be responsible for working closely with colleagues to deliver day to day support as well as implement and maintain critical IT infrastructure to fulfil present and future business needs. Main Responsibilities: * Assist users with IT related issues. * Installing/Upgrading Windows based computers and installing Software packages. * Set up new users' accounts and profiles and deal with password issues * Resolving security alerts on client computers and assisting other team members when required. * Maintaining/Creating documentation and a great telephone manner communicating clearly. * Troubleshoot system and network problems, diagnosing and solving hardware or software faults * Support team members with day to day tasks Personal Skills and Attributes: * Used to working in a small technical team * Able to produce timely responses to technical support queries * Ability to work under pressure. * Ability to work independently when required and have excellent problem-solving skills Experience and Knowledge Essential: * Office 365 * Windows operating systems * Active Directory Desirable: * Basic Cyber Security knowledge * Linux * VMware * Citrix Benefits: * 25 Days Holiday (plus bank holidays) * Company Pension scheme: Company contribution of 5% of salary after 3 months’ service * Eligible for company share option scheme after one years’ service * Company bonus scheme, discretionary, dependent on performance * Private medical insurance after 3 months’ service Please click the APPLY button to send your CV and Cover Letter for the role. Candidates with the experience or relevant job titles of; Support Technician, IT Support Engineer, 1st Line Support Technician, 2nd Line Support Engineer, IT Technician, IT Service Desk Technician, IT Desk Support, 1st Line Helpdesk Engineer, ICT Support Engineer, Desktop Support, Technical Support, IT Support, Helpdesk Support Technician, Fault Desk, IT Systems Engineer and IT Systems Technician may also be considered for this role

Job Title: Junior IT Support Engineer Location: Milton Park, Abingdon (OX14) Salary: Competitive Job Type: Full Time, Permanent The Company aims to accelerate the development of fusion energy by combining two emerging technologies – spherical tokamaks and high-temperature superconductors. The Company was originally established in 2009 to design and develop small Spherical Tokamaks and compact fusion reactors for a range of applications. Since then, the strategy has evolved to prioritise building a pilot plant to exceed fusion energy breakeven. The Role: As a Junior IT Support Engineer, you will be responsible for working closely with colleagues to deliver day to day support as well as implement and maintain critical IT infrastructure to fulfil present and future business needs. Main Responsibilities: * Assist users with IT related issues. * Installing/Upgrading Windows based computers and installing Software packages. * Set up new users' accounts and profiles and deal with password issues * Resolving security alerts on client computers and assisting other team members when required. * Maintaining/Creating documentation and a great telephone manner communicating clearly. * Troubleshoot system and network problems, diagnosing and solving hardware or software faults * Support team members with day to day tasks Personal Skills and Attributes: * Used to working in a small technical team * Able to produce timely responses to technical support queries * Ability to work under pressure. * Ability to work independently when required and have excellent problem-solving skills Experience and Knowledge Essential: * Office 365 * Windows operating systems * Active Directory Desirable: * Basic Cyber Security knowledge * Linux * VMware * Citrix Benefits: * 25 Days Holiday (plus bank holidays) * Company Pension scheme: Company contribution of 5% of salary after 3 months’ service * Eligible for company share option scheme after one years’ service * Company bonus scheme, discretionary, dependent on performance * Private medical insurance after 3 months’ service Please click the APPLY button to send your CV and Cover Letter for the role. Candidates with the experience or relevant job titles of; Support Technician, IT Support Engineer, 1st Line Support Technician, 2nd Line Support Engineer, IT Technician, IT Service Desk Technician, IT Desk Support, 1st Line Helpdesk Engineer, ICT Support Engineer, Desktop Support, Technical Support, IT Support, Helpdesk Support Technician, Fault Desk, IT Systems Engineer and IT Systems Technician may also be considered for this role

Do you consider yourself an outstanding 1st Line Helpdesk Technician? if so then read on....... This is an outstanding role for such an outstanding 1st Line Support professional such as yourself. You will be working at the cutting edge of IT for an award winning well established IT Service Provider specialising in providing hosted IT, Infrastructure, Security, Backup, Disaster Recovery and many more services to businesses of all sizes. This is a challenging but very rewarding role where you will be the 1st Line voice and point of call for customers who may have issues or just need advice. Many of your customers will be corporate companies with complex IT infrastructures, therefore your knowledge will expand quickly. You will get exposure to the latest technologies such as Cloud Computing and Virtualisation and you will work along side very talented IT people who you can learn from. It goes without saying that you will have great communication skills and a very strong customer service ethic as you will be in the 1st Line support team. There are superb opportunities for career progression in this company and many 1st Line Technicians have progressed through ongoing training to 2nd and 3rd Line engineers. As an outstanding junior technical person you should have a good basic understanding of one or more of the following - Windows OS especially Windows Server and also desirable is an understanding of some of the following Exchange, Active Directory, Linux, SQL Server. Experience of backups and backup policy would also be very desirable. Lots of ongoing training, defined career path and working in a fun team where technical excellence and customer service levels are second to none. Great company culture with social activities and even free breakfast mornings! Interviewing 1st round this week and next. Contact me now to catapult your career in IT

Do you consider yourself an outstanding 1st Line Helpdesk Technician? if so then read on....... This is an outstanding role for such an outstanding 1st Line Support professional such as yourself. You will be working at the cutting edge of IT for an award winning well established IT Service Provider specialising in providing hosted IT, Infrastructure, Security, Backup, Disaster Recovery and many more services to businesses of all sizes. This is a challenging but very rewarding role where you will be the 1st Line voice and point of call for customers who may have issues or just need advice. Many of your customers will be corporate companies with complex IT infrastructures, therefore your knowledge will expand quickly. You will get exposure to the latest technologies such as Cloud Computing and Virtualisation and you will work along side very talented IT people who you can learn from. It goes without saying that you will have great communication skills and a very strong customer service ethic as you will be in the 1st Line support team. There are superb opportunities for career progression in this company and many 1st Line Technicians have progressed through ongoing training to 2nd and 3rd Line engineers. As an outstanding junior technical person you should have a good basic understanding of one or more of the following - Windows OS especially Windows Server and also desirable is an understanding of some of the following Exchange, Active Directory, Linux, SQL Server. Experience of backups and backup policy would also be very desirable. Lots of ongoing training, defined career path and working in a fun team where technical excellence and customer service levels are second to none. Great company culture with social activities and even free breakfast mornings! Interviewing 1st round this week and next. Contact me now to catapult your career in IT

Do you consider yourself an outstanding 1st Line Helpdesk Technician? if so then read on....... This is an outstanding role for such an outstanding 1st Line Support professional such as yourself. You will be working at the cutting edge of IT for an award winning well established IT Service Provider specialising in providing hosted IT, Infrastructure, Security, Backup, Disaster Recovery and many more services to businesses of all sizes. This is a challenging but very rewarding role where you will be the 1st Line voice and point of call for customers who may have issues or just need advice. Many of your customers will be corporate companies with complex IT infrastructures, therefore your knowledge will expand quickly. You will get exposure to the latest technologies such as Cloud Computing and Virtualisation and you will work along side very talented IT people who you can learn from. It goes without saying that you will have great communication skills and a very strong customer service ethic as you will be in the 1st Line support team. There are superb opportunities for career progression in this company and many 1st Line Technicians have progressed through ongoing training to 2nd and 3rd Line engineers. As an outstanding junior technical person you should have a good basic understanding of one or more of the following - Windows OS especially Windows Server and also desirable is an understanding of some of the following Exchange, Active Directory, Linux, SQL Server. Experience of backups and backup policy would also be very desirable. Lots of ongoing training, defined career path and working in a fun team where technical excellence and customer service levels are second to none. Great company culture with social activities and even free breakfast mornings! Interviewing 1st round this week and next. Contact me now to catapult your career in IT