Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
23/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
*REQUIRES SC CLEARANCE* You'll have extensive hands on experience in administration of Atlassian Tools and you will be experienced in fundamental concepts including: * Project creation and management * User & group permissions * Workflow management (creation and troubleshooting) * Administation of JIRA plugins eg ScriptRunner * Licence management of Atlassian application and plugins * Supporting the wider estate on JIRA issues and requests * Creating and configuring JIRA boards and JQL queries and filters * Advise and plan application upgrades, based on release notes including security notices. You'll have a thorough understanding of the Atlassian Tools (JIRA, Confluence, Crowd and BitBucket). You'll understand the pros and cons of these technologies and have experience on various implementations surrounding them, or similar tools in that technical space. Whilst the primary focus for this role is the administration of Atlassian products there are a number of other areas where specific skills would be of significant benefit. These include: * Exposure to AWS infrastructure * Previous experience with Linux/Unix environments * Any prior knowledge of supporting products and tools including: o Nginx o PostgreSQL o Terraform o Atlassian API o Scripting and automation using bash and Python * Prior experience of administering Atlassian products on varying architectures (AWS, Kubernetes, Atlassian Cloud) Key Responsibilities: * Atlassian Administration * Supporting the Atlassian Toolset (Jira, Confluence, Crowd and BitBucket) * Planning and implementing tool updates/patches according to the programme approach achieving a 'continual cadence' of updates measuring upgrade benefit (to our platform) on the Atlassian monthly releases * Ensuring all plug-ins are maintained and kept up to date * Working with test team to ensure test coverage functional/non-functional * Working with automated CI pipelines for the Atlassian toolset * Debugging issues Things we seek: * Extensive experience as a Atlassian Administrator and a relationship with the Atlassian vendor. * Good communication skills, both in written and verbal form. * Knowledge in new technologies (Docker/Kubernetes) * Extremely sound knowledge of Linux. * Understanding of CI environments and how they facilitate the automation process with other orchestration tools. * Experience of building infrastructure in the cloud and designing for the cloud. We primarily work with AWS so knowledge in this area is particularly valuable. * Show understanding of the concepts of projects, issues, spaces, pages and repositories * Have previously created and deployed dashboards, agile/scrum boards, workflows, custom fields and schemes in JIRA * Understands application linking, gadget and macro feeds. * How roles, permissions and security levels work within the different apps and how they can be managed from a central user directory. * Experience with PostgreSQL a definite plus. * Good documentation principles. * Previous application support and/or a DevOps background is a plus. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
23/10/2025
Contractor
*REQUIRES SC CLEARANCE* You'll have extensive hands on experience in administration of Atlassian Tools and you will be experienced in fundamental concepts including: * Project creation and management * User & group permissions * Workflow management (creation and troubleshooting) * Administation of JIRA plugins eg ScriptRunner * Licence management of Atlassian application and plugins * Supporting the wider estate on JIRA issues and requests * Creating and configuring JIRA boards and JQL queries and filters * Advise and plan application upgrades, based on release notes including security notices. You'll have a thorough understanding of the Atlassian Tools (JIRA, Confluence, Crowd and BitBucket). You'll understand the pros and cons of these technologies and have experience on various implementations surrounding them, or similar tools in that technical space. Whilst the primary focus for this role is the administration of Atlassian products there are a number of other areas where specific skills would be of significant benefit. These include: * Exposure to AWS infrastructure * Previous experience with Linux/Unix environments * Any prior knowledge of supporting products and tools including: o Nginx o PostgreSQL o Terraform o Atlassian API o Scripting and automation using bash and Python * Prior experience of administering Atlassian products on varying architectures (AWS, Kubernetes, Atlassian Cloud) Key Responsibilities: * Atlassian Administration * Supporting the Atlassian Toolset (Jira, Confluence, Crowd and BitBucket) * Planning and implementing tool updates/patches according to the programme approach achieving a 'continual cadence' of updates measuring upgrade benefit (to our platform) on the Atlassian monthly releases * Ensuring all plug-ins are maintained and kept up to date * Working with test team to ensure test coverage functional/non-functional * Working with automated CI pipelines for the Atlassian toolset * Debugging issues Things we seek: * Extensive experience as a Atlassian Administrator and a relationship with the Atlassian vendor. * Good communication skills, both in written and verbal form. * Knowledge in new technologies (Docker/Kubernetes) * Extremely sound knowledge of Linux. * Understanding of CI environments and how they facilitate the automation process with other orchestration tools. * Experience of building infrastructure in the cloud and designing for the cloud. We primarily work with AWS so knowledge in this area is particularly valuable. * Show understanding of the concepts of projects, issues, spaces, pages and repositories * Have previously created and deployed dashboards, agile/scrum boards, workflows, custom fields and schemes in JIRA * Understands application linking, gadget and macro feeds. * How roles, permissions and security levels work within the different apps and how they can be managed from a central user directory. * Experience with PostgreSQL a definite plus. * Good documentation principles. * Previous application support and/or a DevOps background is a plus. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Finance Data Administrator (SAS or SQL) 6 month Day Rate Contract (Via Umbrella Company) You must be eligible to work in the UK without the need for Sponsorship Start: ASAP Hybrid (Reading or Glasgow) We're seeking a Finance Data Administrator to join our Financial Data team , reporting directly to the Senior Financial Data Manager . This is a demanding and high-profile role supporting a range of audit and integration initiatives within a dynamic and fast-paced environment. Key Responsibilities Collaborate closely with teams across UK Finance, Credit Risk, Collections, Billing, and Customer Payments . Support audit testing for Order-to-Cash (O2C) processes , including external funding and handset receivable repayments across multiple billing and reporting systems. Maintain and update end-to-end process documentation , ensuring accuracy and compliance. Liaise with two sets of auditors to meet quarterly audit requirements . Provide ad hoc BAU support to enable the wider team to focus on audit and post-merger integration projects, including the setup of a new handset receivable financing programme . Perform data mining and data validation to ensure data integrity and accuracy. Conduct manual checks and documentation on customer accounts to understand billing activities, transaction history, and sales timing-delivering factual insights and supporting resolution. Must-Have Skills and Experience Strong experience in financial documentation and audit support. Highly numerate , analytical , and detail-oriented. Excellent problem-solving and customer-focused approach. Confident communicator with the ability to influence stakeholders at all levels. Proven ability to perform under pressure and meet tight deadlines in an operational setting. Experience with workstreams, workflows, and CRM systems . Advanced Excel skills. Background in the mobile telecommunications industry (preferred). Basic coding or data manipulation experience using SQL, SAS, or Python . Experience working within a customer service-oriented environment. Project People is acting as an Employment Business in relation to this vacancy.
23/10/2025
Contractor
Finance Data Administrator (SAS or SQL) 6 month Day Rate Contract (Via Umbrella Company) You must be eligible to work in the UK without the need for Sponsorship Start: ASAP Hybrid (Reading or Glasgow) We're seeking a Finance Data Administrator to join our Financial Data team , reporting directly to the Senior Financial Data Manager . This is a demanding and high-profile role supporting a range of audit and integration initiatives within a dynamic and fast-paced environment. Key Responsibilities Collaborate closely with teams across UK Finance, Credit Risk, Collections, Billing, and Customer Payments . Support audit testing for Order-to-Cash (O2C) processes , including external funding and handset receivable repayments across multiple billing and reporting systems. Maintain and update end-to-end process documentation , ensuring accuracy and compliance. Liaise with two sets of auditors to meet quarterly audit requirements . Provide ad hoc BAU support to enable the wider team to focus on audit and post-merger integration projects, including the setup of a new handset receivable financing programme . Perform data mining and data validation to ensure data integrity and accuracy. Conduct manual checks and documentation on customer accounts to understand billing activities, transaction history, and sales timing-delivering factual insights and supporting resolution. Must-Have Skills and Experience Strong experience in financial documentation and audit support. Highly numerate , analytical , and detail-oriented. Excellent problem-solving and customer-focused approach. Confident communicator with the ability to influence stakeholders at all levels. Proven ability to perform under pressure and meet tight deadlines in an operational setting. Experience with workstreams, workflows, and CRM systems . Advanced Excel skills. Background in the mobile telecommunications industry (preferred). Basic coding or data manipulation experience using SQL, SAS, or Python . Experience working within a customer service-oriented environment. Project People is acting as an Employment Business in relation to this vacancy.
Forces Recruitment Solutions Group Ltd
Bury St. Edmunds, Suffolk
An IT consultancy specialising in providing data-driven solutions in the supply chain sector is seeking a Lead DevOps Engineer to oversee the design, implementation, and optimisation of CI/CD pipelines, infrastructure automation, and deployment processes. The Lead DevOps Engineer will have strong experience in DevOps practices, have worked on major cloud platforms, be skilled in automation and configuration tools, and be proficient in scripting languages. Additionally, the Lead DevOps Engineer will have had previous experience leading technical teams and mentoring engineers. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Lead the design, implementation, and maintenance of DevOps pipelines and automation frameworks Work across multiple teams and projects to promote best practices in continuous integration, delivery, and infrastructure management Manage and optimise cloud environments to ensure security, performance, and cost-effectiveness Collaborate with developers, architects, and system administrators to ensure smooth and reliable deployments Champion infrastructure-as-code and configuration management standards Mentor junior DevOps engineers and contribute to the evolution of team practices and tooling Monitor system performance, troubleshoot issues, and implement proactive improvements Support day-to-day operations and demonstrate flexibility and adaptability when required Provide general administrative and practical support Contribute to continuous improvement Maintain a proactive and dependable approach Travel to customer sites and other locations when required Knowledge, skills and qualifications: Essential: Strong experience in DevOps practices across varied projects and technology stacks Expertise with automation and configuration tools (e.g. Terraform, Ansible, Jenkins, GitLab CI/CD) Proven experience with major cloud platforms (AWS, Azure, or GCP) Solid understanding of containerisation and orchestration (Docker, Kubernetes) Proficiency in scripting languages such as Bash, Python, or PowerShell Excellent problem-solving and collaboration skills Experience in leading technical teams or mentoring other engineers Desirable: Relevant certifications or equivalent experience Salary: £70,000 to £90,000 DOE Benefits: 25 days + 8, pension scheme, training and professional development opportunities, flexible working arrangements, company devices
23/10/2025
Full time
An IT consultancy specialising in providing data-driven solutions in the supply chain sector is seeking a Lead DevOps Engineer to oversee the design, implementation, and optimisation of CI/CD pipelines, infrastructure automation, and deployment processes. The Lead DevOps Engineer will have strong experience in DevOps practices, have worked on major cloud platforms, be skilled in automation and configuration tools, and be proficient in scripting languages. Additionally, the Lead DevOps Engineer will have had previous experience leading technical teams and mentoring engineers. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Lead the design, implementation, and maintenance of DevOps pipelines and automation frameworks Work across multiple teams and projects to promote best practices in continuous integration, delivery, and infrastructure management Manage and optimise cloud environments to ensure security, performance, and cost-effectiveness Collaborate with developers, architects, and system administrators to ensure smooth and reliable deployments Champion infrastructure-as-code and configuration management standards Mentor junior DevOps engineers and contribute to the evolution of team practices and tooling Monitor system performance, troubleshoot issues, and implement proactive improvements Support day-to-day operations and demonstrate flexibility and adaptability when required Provide general administrative and practical support Contribute to continuous improvement Maintain a proactive and dependable approach Travel to customer sites and other locations when required Knowledge, skills and qualifications: Essential: Strong experience in DevOps practices across varied projects and technology stacks Expertise with automation and configuration tools (e.g. Terraform, Ansible, Jenkins, GitLab CI/CD) Proven experience with major cloud platforms (AWS, Azure, or GCP) Solid understanding of containerisation and orchestration (Docker, Kubernetes) Proficiency in scripting languages such as Bash, Python, or PowerShell Excellent problem-solving and collaboration skills Experience in leading technical teams or mentoring other engineers Desirable: Relevant certifications or equivalent experience Salary: £70,000 to £90,000 DOE Benefits: 25 days + 8, pension scheme, training and professional development opportunities, flexible working arrangements, company devices
A government department client is looking for an Infrastructure Operations Manager to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations has an opportunity for an Infrastructure Operations Manager (IOM) to lead the operational delivery and continual improvement of its' infrastructure, cloud and end-user computing services. This role strengthens the in-house capability to govern multi-supplier delivery, assure service quality and operational resilience, and drive automation and standardisation in line with the Approved Operating Model. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Leadership & Governance Proven line management of technical specialists: Setting standards, coaching, and building a proactive, user centred culture. Strong multivendor governance: SLAs/OLAs, service reviews, improvement plans, risk/issue management and commercial awareness. Practical command of ITIL practices: Incident, Problem, Change/Release, Request, and Service/Asset & Configuration Management. Strong understanding of continual improvement frameworks and automation strategies. Infrastructure, Cloud & Networking Knowledge (managerial depth with technical breadth) Working knowledge of Microsoft Azure and Microsoft 365: Core platform services, identity, policy/governance, monitoring and Exchange Online, Teams, OneDrive/SharePoint, Intune. Understanding of on?prem infrastructure services: Windows Server/AD, storage/backup, virtualization and enterprise networking concepts. Familiarity with telemetry/monitoring and event/alert workflows: Support SRE?style operational assurance. Proven experience managing senior technical specialists and problem management functions. Familiarity with ITSM tooling and CMDB governance: Supporting operational assurance, asset accuracy, and service readiness. Security & Compliance Experience enforcing endpoint and cloud security controls: e.g., Conditional Access/MFA, device compliance, baseline configurations. Coordinating vulnerability remediation at scale: Provide measurable outcomes; supplying evidence for audits/certifications. Understanding of privileged access: Segregation of duties and change controls in regulated environments. Data driven Operations Ability to define and interpret operational metrics and dashboards: Availability, performance, change success, risk posture, user satisfaction. Comfortable using ITSM and analytics tooling: Prioritisation, forecasting and reporting. Projects & Communication Stakeholder management and clear communication-translating technical topics to nontechnical audiences; producing SOPs/runbooks and user facing guides. Contributing to business cases/estimates and phased delivery plans: balancing risk, cost and user experience. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) ITIL 4 Foundation or higher. Microsoft: AZ-104: Microsoft Azure Administrator. Microsoft: AZ-305: Designing Microsoft Azure Infrastructure Solutions. Microsoft: MS-102: Microsoft 365 Administrator. Microsoft: MS-102: Microsoft 365 Administrator. PRINCE2 / AgilePM (or equivalent delivery discipline). Key behaviours Ownership & initiative: Accountable for outcomes; anticipates risks and acts early. User focus: Designs operations around clear user journeys and business value. Collaboration: Builds trust across DS, InfoSec, suppliers and the business. Continuous improvement: Automates, simplifies and standardises. Clear communicator: Concise, structured and audience appropriate. Coaching mindset: Grows capability, documents knowledge and empowers others.
23/10/2025
Contractor
A government department client is looking for an Infrastructure Operations Manager to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations has an opportunity for an Infrastructure Operations Manager (IOM) to lead the operational delivery and continual improvement of its' infrastructure, cloud and end-user computing services. This role strengthens the in-house capability to govern multi-supplier delivery, assure service quality and operational resilience, and drive automation and standardisation in line with the Approved Operating Model. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Leadership & Governance Proven line management of technical specialists: Setting standards, coaching, and building a proactive, user centred culture. Strong multivendor governance: SLAs/OLAs, service reviews, improvement plans, risk/issue management and commercial awareness. Practical command of ITIL practices: Incident, Problem, Change/Release, Request, and Service/Asset & Configuration Management. Strong understanding of continual improvement frameworks and automation strategies. Infrastructure, Cloud & Networking Knowledge (managerial depth with technical breadth) Working knowledge of Microsoft Azure and Microsoft 365: Core platform services, identity, policy/governance, monitoring and Exchange Online, Teams, OneDrive/SharePoint, Intune. Understanding of on?prem infrastructure services: Windows Server/AD, storage/backup, virtualization and enterprise networking concepts. Familiarity with telemetry/monitoring and event/alert workflows: Support SRE?style operational assurance. Proven experience managing senior technical specialists and problem management functions. Familiarity with ITSM tooling and CMDB governance: Supporting operational assurance, asset accuracy, and service readiness. Security & Compliance Experience enforcing endpoint and cloud security controls: e.g., Conditional Access/MFA, device compliance, baseline configurations. Coordinating vulnerability remediation at scale: Provide measurable outcomes; supplying evidence for audits/certifications. Understanding of privileged access: Segregation of duties and change controls in regulated environments. Data driven Operations Ability to define and interpret operational metrics and dashboards: Availability, performance, change success, risk posture, user satisfaction. Comfortable using ITSM and analytics tooling: Prioritisation, forecasting and reporting. Projects & Communication Stakeholder management and clear communication-translating technical topics to nontechnical audiences; producing SOPs/runbooks and user facing guides. Contributing to business cases/estimates and phased delivery plans: balancing risk, cost and user experience. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) ITIL 4 Foundation or higher. Microsoft: AZ-104: Microsoft Azure Administrator. Microsoft: AZ-305: Designing Microsoft Azure Infrastructure Solutions. Microsoft: MS-102: Microsoft 365 Administrator. Microsoft: MS-102: Microsoft 365 Administrator. PRINCE2 / AgilePM (or equivalent delivery discipline). Key behaviours Ownership & initiative: Accountable for outcomes; anticipates risks and acts early. User focus: Designs operations around clear user journeys and business value. Collaboration: Builds trust across DS, InfoSec, suppliers and the business. Continuous improvement: Automates, simplifies and standardises. Clear communicator: Concise, structured and audience appropriate. Coaching mindset: Grows capability, documents knowledge and empowers others.
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Provide maintenance and complete operational requests to support day to day operations. Triage and work bug support tickets. Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. Create clear documentation (such as HLDs and LLDs) to support change management. Act as an SME for Salesforce Service Cloud Org. Identify and highlight key areas of improvement. Estimate work effort required for proposed changes. The Requirements Understanding of automation tools (such as Flow and Approval Processes). A deep knowledge of Salesforce Service Cloud. Ability to build and maintain good Client relationships. Strong decision making and judgement, influencing, and presentation skills. Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
23/10/2025
Full time
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Provide maintenance and complete operational requests to support day to day operations. Triage and work bug support tickets. Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. Create clear documentation (such as HLDs and LLDs) to support change management. Act as an SME for Salesforce Service Cloud Org. Identify and highlight key areas of improvement. Estimate work effort required for proposed changes. The Requirements Understanding of automation tools (such as Flow and Approval Processes). A deep knowledge of Salesforce Service Cloud. Ability to build and maintain good Client relationships. Strong decision making and judgement, influencing, and presentation skills. Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the role The IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks. Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
23/10/2025
Contractor
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the role The IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure. Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks. Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirements Knowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
We are currently working with a Telecoms and IT provider for businesses who primarily operate in the Dorset and Hampshire areas and have circa 700 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an integral position involving speaking with customers and then resolving their query by scheduling an engineer or booking in a team of engineers accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger projects Working closely with field based engineers to ensure correct allocation or resources and to maintain a strong line of communication at all time Liaising with customers so they are aware of time scales and next actions Ongoing monitoring of work load which is a constant moving picture Your Background as Operations Coordinator: Although you will not be solving technical issues an interest / aptitude for IT and Telecomms would be advantageous as you will be discussing companies products and services You will also need a high degree of computer literacy to navigate the CRM system You will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can do attitude so may be ideal for a recent graduate with no office experience as well as someone more established in their career looking to join a forward thinking and evolving business Would also suit someone from a Scheduling, Helpdesk, technical administrator or coordinating background Office based role working 08.30am to 5pm Monday to Friday 23 days holiday rising to 25 plus banks Free Parking Please note due the location of the office you will need to have your own transport
23/10/2025
Full time
We are currently working with a Telecoms and IT provider for businesses who primarily operate in the Dorset and Hampshire areas and have circa 700 active customers. They install and support solutions to businesses of all types and size with a suite of products and services to provide a complete IT & telecoms package and have built an outstanding reputation over 30 years in business with existing and longstanding customers due to delivering quality products with outstanding service and integrity. They are steadily growing as a business and looking for exciting talent to join their team as an Operations Coordinator. Role: The Operations Coordinator role is an integral position involving speaking with customers and then resolving their query by scheduling an engineer or booking in a team of engineers accordingly. Duties of the Operations Coordinator will involve: Dealing with proactive requests for set up's and installations as well as ongoing reactive support of products and services Managing service orders and assisting the helpdesk in resolving faults and requests raised on the system Dispatching helpdesk tickets to most appropriate engineer as well as arranging man power for larger projects Working closely with field based engineers to ensure correct allocation or resources and to maintain a strong line of communication at all time Liaising with customers so they are aware of time scales and next actions Ongoing monitoring of work load which is a constant moving picture Your Background as Operations Coordinator: Although you will not be solving technical issues an interest / aptitude for IT and Telecomms would be advantageous as you will be discussing companies products and services You will also need a high degree of computer literacy to navigate the CRM system You will need to be extremely organised and have the ability to remain calm and composed whilst managing a busy workload with lots of changing parts You will have great customer service and be a strong communicator You will also need to demonstrate a high level of initiative The most important aspect for this role is a great can do attitude so may be ideal for a recent graduate with no office experience as well as someone more established in their career looking to join a forward thinking and evolving business Would also suit someone from a Scheduling, Helpdesk, technical administrator or coordinating background Office based role working 08.30am to 5pm Monday to Friday 23 days holiday rising to 25 plus banks Free Parking Please note due the location of the office you will need to have your own transport
IT Administrator Salary - Up to 27,000 (DOE) Monday - Friday Manchester Overview MPJ Recruitment are proud to be supporting the UK's top 200 Law Firm. We are seeking a skilled and adaptable IT professional, to support the Head of IT in maintaining and improving our group-wide computer systems. This role involves ensuring the smooth operation of networks, backups, security, and infrastructure while providing high-quality help-desk support across the business IT Administrator Key Responsibilities: Support and maintain IT infrastructure, including servers, storage, virtualisation, desktops, voice/data networks, and remote devices. Liaise with suppliers to source optimal hardware/software solutions. Deliver IT infrastructure projects and implement upgrades. Manage system backups, security protocols, and disaster recovery plans. Provide first-line and second-line user support (on-site and remote). Maintain IT hardware, install and configure software, and manage system access. Administer Microsoft Azure, Office 365, OneDrive, Active Directory, Windows 10/11, and Exchange. Ensure compliance with software licensing and IT policies. Keep up to date with emerging technologies and recommend improvements. IT Administrator Requirements: IT degree or relevant certifications (MCP, MCSA, MCSE, MCIPT) preferred. Proven experience in IT support and system administration, including Microsoft Azure, Office 365, and Windows environments. Strong troubleshooting, problem-solving, and communication skills. Organised, proactive, and able to work to tight deadlines. Full driving licence and flexibility to travel between sites. IT Administrator Benefits: Competitive salary (DOE) Birthday leave after 1 year Company pension & Medicash Health Plan Flexible working & social events Career progression opportunities Interested in knowing more? CLICK APPLY!
23/10/2025
Full time
IT Administrator Salary - Up to 27,000 (DOE) Monday - Friday Manchester Overview MPJ Recruitment are proud to be supporting the UK's top 200 Law Firm. We are seeking a skilled and adaptable IT professional, to support the Head of IT in maintaining and improving our group-wide computer systems. This role involves ensuring the smooth operation of networks, backups, security, and infrastructure while providing high-quality help-desk support across the business IT Administrator Key Responsibilities: Support and maintain IT infrastructure, including servers, storage, virtualisation, desktops, voice/data networks, and remote devices. Liaise with suppliers to source optimal hardware/software solutions. Deliver IT infrastructure projects and implement upgrades. Manage system backups, security protocols, and disaster recovery plans. Provide first-line and second-line user support (on-site and remote). Maintain IT hardware, install and configure software, and manage system access. Administer Microsoft Azure, Office 365, OneDrive, Active Directory, Windows 10/11, and Exchange. Ensure compliance with software licensing and IT policies. Keep up to date with emerging technologies and recommend improvements. IT Administrator Requirements: IT degree or relevant certifications (MCP, MCSA, MCSE, MCIPT) preferred. Proven experience in IT support and system administration, including Microsoft Azure, Office 365, and Windows environments. Strong troubleshooting, problem-solving, and communication skills. Organised, proactive, and able to work to tight deadlines. Full driving licence and flexibility to travel between sites. IT Administrator Benefits: Competitive salary (DOE) Birthday leave after 1 year Company pension & Medicash Health Plan Flexible working & social events Career progression opportunities Interested in knowing more? CLICK APPLY!
A government department client is looking for a Senior Infrastructure Operations Engineer to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Core Cloud Infrastructure (Azure and On-Prem Infrastructure) Azure Resource Management: Expert in deploying and managing Azure resources using ARM templates, Azure CLI, and the Azure portal. Azure Virtual Networking: Configuration of VNets, NSGs, VPN gateways, ExpressRoute, and Azure Firewall. Compute and Storage: Provisioning and managing VMs, Azure Files, Blob Storage, and Azure Backup. Monitoring and Governance: Implementation of Azure Monitor, Log Analytics, and Azure Policy for compliance and performance tracking. Identity and Access: Deep knowledge of Microsoft Entra ID (formerly Azure AD), including Conditional Access, RBAC, and Privileged Identity Management (PIM). Physical Infrastructure: Experience with building and maintaining hyperconverged infrastructure (compute and storage) preferably with VMWARE and Nutanix. Physical networks: Experience with maintaining networks, preferably Cisco. MS Active Directory: Proven experience with managing MS Active Directory (including DHCP, DNS and PKI). Microsoft 365 Administration Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations. Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management. Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation. SharePoint & OneDrive: Administration of collaboration platforms, including migration and access control. Automation & Scripting PowerShell: Advanced scripting for automation of administrative tasks across Azure and Microsoft 365 environments. Integration: Experience with Graph API, Logic Apps, and automation runbooks for cross-platform orchestration. Operational Excellence Incident & Problem Management: Proven ability to diagnose and resolve complex issues across cloud services. Documentation & Knowledge Sharing: Creation of SOPs, runbooks, and technical documentation for internal teams. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) Microsoft Certified: Azure Administrator Associate (AZ-104). Microsoft 365 Certified: Enterprise Administrator Expert (MS-102). Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900). ITIL Foundation or equivalent service management qualification. Key Behaviours Develop and Apply Knowledge: Using your technical knowledge and troubleshooting skills to resolve technical problems, create update and maintain processes and documentation that can be shared with others. Deliver High Performance: Be bold in delivering and driving through improvements and innovative solutions. Collaborative: Be an effective and flexible contributor to the success of the team. Ownership and Initiative: Take responsibility for issues until resolved or reassigned appropriately. Coaching and Mentoring: Supporting colleagues through guidance and knowledge share. User Focus: Engage with stakeholders to understand user needs and translate them into operational outcomes.
23/10/2025
Contractor
A government department client is looking for a Senior Infrastructure Operations Engineer to join them on a 4 month contract. This position will be in London. Job Summary: Our client's Digital Services (DS) Operations have an opportunity for a Senior Infrastructure Operations Engineer (SIOE) to join the in-house technical team. The SIOE plays a pivotal role in ensuring the stability, performance, and continuous improvement of the organisation's IT operations. This position is responsible for the management and optimisation of the hybrid cloud infrastructure which supports business-critical services. The successful candidate will demonstrate expert-level proficiency in the design, implementation, and management of Microsoft Azure and Microsoft 365 environments. The role requires a deep understanding of cloud infrastructure, identity and access management, automation, and security best practices. Core Cloud Infrastructure (Azure and On-Prem Infrastructure) Azure Resource Management: Expert in deploying and managing Azure resources using ARM templates, Azure CLI, and the Azure portal. Azure Virtual Networking: Configuration of VNets, NSGs, VPN gateways, ExpressRoute, and Azure Firewall. Compute and Storage: Provisioning and managing VMs, Azure Files, Blob Storage, and Azure Backup. Monitoring and Governance: Implementation of Azure Monitor, Log Analytics, and Azure Policy for compliance and performance tracking. Identity and Access: Deep knowledge of Microsoft Entra ID (formerly Azure AD), including Conditional Access, RBAC, and Privileged Identity Management (PIM). Physical Infrastructure: Experience with building and maintaining hyperconverged infrastructure (compute and storage) preferably with VMWARE and Nutanix. Physical networks: Experience with maintaining networks, preferably Cisco. MS Active Directory: Proven experience with managing MS Active Directory (including DHCP, DNS and PKI). Microsoft 365 Administration Exchange Online & Teams: Advanced administration of mail flow, retention policies, Teams governance, and hybrid configurations. Endpoint Management: Expert in Microsoft Intune, Autopilot, and Configuration Manager (SCCM) for Windows, iOS, and Android device lifecycle management. Security & Compliance: Implementation of DLP, sensitivity labels, email authentication (SPF, DKIM, DMARC), and Secure Score optimisation. SharePoint & OneDrive: Administration of collaboration platforms, including migration and access control. Automation & Scripting PowerShell: Advanced scripting for automation of administrative tasks across Azure and Microsoft 365 environments. Integration: Experience with Graph API, Logic Apps, and automation runbooks for cross-platform orchestration. Operational Excellence Incident & Problem Management: Proven ability to diagnose and resolve complex issues across cloud services. Documentation & Knowledge Sharing: Creation of SOPs, runbooks, and technical documentation for internal teams. Project Leadership: Experience leading cloud migration, modern workplace, or security enhancement projects. Internal and External collaboration: Proven experience of managing external technical vendors to deliver high quality digital solutions. Certifications (Desirable) Microsoft Certified: Azure Administrator Associate (AZ-104). Microsoft 365 Certified: Enterprise Administrator Expert (MS-102). Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900). ITIL Foundation or equivalent service management qualification. Key Behaviours Develop and Apply Knowledge: Using your technical knowledge and troubleshooting skills to resolve technical problems, create update and maintain processes and documentation that can be shared with others. Deliver High Performance: Be bold in delivering and driving through improvements and innovative solutions. Collaborative: Be an effective and flexible contributor to the success of the team. Ownership and Initiative: Take responsibility for issues until resolved or reassigned appropriately. Coaching and Mentoring: Supporting colleagues through guidance and knowledge share. User Focus: Engage with stakeholders to understand user needs and translate them into operational outcomes.
Kickstart your IT career or take the next step in cyber security-focused tech support with this exciting Helpdesk Technician role based in West Yorkshire! IT Support Helpdesk TechnicianHeckmondwike, West Yorkshire - office-based Full time, permanent position, 37.5 per week £25,000 - £37,000 DoE Please Note: Applicants must be authorised to work in the UK Core Team One (CTO) is a progressive, cyber security-driven Managed Service Provider (MSP) dedicated to keeping businesses productive, secure, and ahead of threats. Our unique blend of IT support and cutting-edge cyber security allows us to offer a proactive and reliable service to our clients. The Role We're on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients' IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a wide range of issues across Windows 11, Microsoft 365, and network systems Escalate more complex problems to senior technicians or specialist teams Support secure device onboarding and configuration Monitor alerts and assist in responding to potential cyber security incidents Maintain documentation and contribute to the internal knowledge base Benefits: Friendly, collaborative work culture Opportunities for training, mentoring, and IT & Cyber Security certifications Clear development pathway: 1st Line to 2nd Line and beyond Make a genuine impact by helping to secure local businesses 20 days annual leave plus bank holidays Company pension scheme The Ideal Candidate: You're someone who's passionate about tech, thrives on solving problems, and is ready to make a difference in a growing team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support / Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen interest in cyber security with a desire to grow in the field Confident communicator with excellent customer service skills Proactive and team-oriented Desirable Extras: Familiarity with RMM tools and ticketing systems Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals Knowledge of Cyber Essentials, ISO 27001, Apple or Linux OS A great sense of humour and collaborative spirit How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Service Desk Analyst, IT Technician, 1st Line Support, 2nd Line Support, Desktop Support Technician, Technical Support Engineer, IT Systems Administrator, Field IT Engineer, Network Support Technician, Infrastructure Support
23/10/2025
Full time
Kickstart your IT career or take the next step in cyber security-focused tech support with this exciting Helpdesk Technician role based in West Yorkshire! IT Support Helpdesk TechnicianHeckmondwike, West Yorkshire - office-based Full time, permanent position, 37.5 per week £25,000 - £37,000 DoE Please Note: Applicants must be authorised to work in the UK Core Team One (CTO) is a progressive, cyber security-driven Managed Service Provider (MSP) dedicated to keeping businesses productive, secure, and ahead of threats. Our unique blend of IT support and cutting-edge cyber security allows us to offer a proactive and reliable service to our clients. The Role We're on the hunt for an enthusiastic and skilled IT Support Helpdesk Technician to become the first line of defence for our clients' IT environments. Key Responsibilities: Deliver first-line technical support via phone, email, and remote access tools Troubleshoot a wide range of issues across Windows 11, Microsoft 365, and network systems Escalate more complex problems to senior technicians or specialist teams Support secure device onboarding and configuration Monitor alerts and assist in responding to potential cyber security incidents Maintain documentation and contribute to the internal knowledge base Benefits: Friendly, collaborative work culture Opportunities for training, mentoring, and IT & Cyber Security certifications Clear development pathway: 1st Line to 2nd Line and beyond Make a genuine impact by helping to secure local businesses 20 days annual leave plus bank holidays Company pension scheme The Ideal Candidate: You're someone who's passionate about tech, thrives on solving problems, and is ready to make a difference in a growing team. A proactive mindset and customer-first attitude are a must. Experience in an IT Support / Helpdesk Technician role (MSP experience a bonus) Strong knowledge of Windows 11, Microsoft 365, and networking fundamentals Keen interest in cyber security with a desire to grow in the field Confident communicator with excellent customer service skills Proactive and team-oriented Desirable Extras: Familiarity with RMM tools and ticketing systems Certifications such as CompTIA A+, Network+, or Microsoft Fundamentals Knowledge of Cyber Essentials, ISO 27001, Apple or Linux OS A great sense of humour and collaborative spirit How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Service Desk Analyst, IT Technician, 1st Line Support, 2nd Line Support, Desktop Support Technician, Technical Support Engineer, IT Systems Administrator, Field IT Engineer, Network Support Technician, Infrastructure Support
Job Title: SC Cleared Microsoft Windows & Active Directory LeadLocation: Remote/MalvenDuration: 6 months with possible extensionRate: Up to £600 per day via an approved umbrella company Role overview: Microsoft Windows & Active Directory Lead will be responsible for designing and developing the Active Directory infrastructure for the AIC project. Will provide guidance and assistance with Microsoft Windows Server configuration and deployment to meet project requirements. Collaboration with and supporting other engineering teams and assurance teams to ensure alignment with compliance requirements Responsibilities and output: Configure and manage Active Directory to support P-AIC systems. Candidate will work with Senior Cloud Engineers to finalise and implement the desired Active Directory configuration, including group policies and certificate management based on the integration needs of the project. Candidate will support and engage with engineers from other teams to input into design and development of Microsoft Windows based systems. Working to time and budget, the candidate will be responsible for identifying problems, providing pragmatic solutions and delivering outputs which may include: Technical presentation Technical documentation User guides and work instructions Design or process documents Infrastructure or software build System installation or integration Lead or contribute to documentation as required. Lead or contribute to testing activities as required. Promote best practice, mentor colleagues, and identify continuous improvement ideas and presentation of approaches to internal and external colleagues for awareness. Fully engage in the agile development approach, upskilling in SAFe practices where necessary (training can be provided). Support and engage with security, safety and compliance activities, incorporating derived requirements into evolution of the design through life. Support estimation and the change control processes as needed. Essential Skills: Strong demonstrable Microsoft skills: Proficiency in deploying and managing Microsoft Windows Server Proficiency in deploying and managing Active Directory Proficiency in deploying and managing Microsoft Group Policy Troubleshooting and Debugging: Strong troubleshooting and debugging skills Ability to write technical documentation Able to mentor junior members of the team Desirable Skills: Experience working with Cloud services: Experience in using AWS Experience with a broader range of cloud services Knowledge of cloud security best practices Experience with Scripting: Able to use PowerShell to configure and manage Microsoft services Certifications: Microsoft Certified: Windows Server Hybrid Administrator (or similar) AWS Certified Solutions Architect: Associate If this is the role for you please submit your CV at your earliest convenience.
23/10/2025
Contractor
Job Title: SC Cleared Microsoft Windows & Active Directory LeadLocation: Remote/MalvenDuration: 6 months with possible extensionRate: Up to £600 per day via an approved umbrella company Role overview: Microsoft Windows & Active Directory Lead will be responsible for designing and developing the Active Directory infrastructure for the AIC project. Will provide guidance and assistance with Microsoft Windows Server configuration and deployment to meet project requirements. Collaboration with and supporting other engineering teams and assurance teams to ensure alignment with compliance requirements Responsibilities and output: Configure and manage Active Directory to support P-AIC systems. Candidate will work with Senior Cloud Engineers to finalise and implement the desired Active Directory configuration, including group policies and certificate management based on the integration needs of the project. Candidate will support and engage with engineers from other teams to input into design and development of Microsoft Windows based systems. Working to time and budget, the candidate will be responsible for identifying problems, providing pragmatic solutions and delivering outputs which may include: Technical presentation Technical documentation User guides and work instructions Design or process documents Infrastructure or software build System installation or integration Lead or contribute to documentation as required. Lead or contribute to testing activities as required. Promote best practice, mentor colleagues, and identify continuous improvement ideas and presentation of approaches to internal and external colleagues for awareness. Fully engage in the agile development approach, upskilling in SAFe practices where necessary (training can be provided). Support and engage with security, safety and compliance activities, incorporating derived requirements into evolution of the design through life. Support estimation and the change control processes as needed. Essential Skills: Strong demonstrable Microsoft skills: Proficiency in deploying and managing Microsoft Windows Server Proficiency in deploying and managing Active Directory Proficiency in deploying and managing Microsoft Group Policy Troubleshooting and Debugging: Strong troubleshooting and debugging skills Ability to write technical documentation Able to mentor junior members of the team Desirable Skills: Experience working with Cloud services: Experience in using AWS Experience with a broader range of cloud services Knowledge of cloud security best practices Experience with Scripting: Able to use PowerShell to configure and manage Microsoft services Certifications: Microsoft Certified: Windows Server Hybrid Administrator (or similar) AWS Certified Solutions Architect: Associate If this is the role for you please submit your CV at your earliest convenience.
Modern Workplace LeadOur client is a global assurance provider with operations in over 100+ countries and a mission to delight their customers. We have a diverse portfolio of assurances activities that range from Security, ESG and Supply Chain, and many more. As our Modern Workplace Lead, you will act as a vital member of the Infrastructure department, leading a cross-functional team focused on delivering support and functionality of the M365 Productivity suite of tools and services (Office, OneDrive, Teams, Sharepoint) EUC device builds and management (Intune MDM, Autopilot), large-scale user migrations including Email, Sharepoint and Teams, and technical end-user support for the company. As a strong and proactive leader in this space, you will anticipate challenges associated with large (6000+) userbases, drive continuous improvement and implement best-in-class workplace solutions. You will have strong and demonstrable stakeholder management, project management and forecasting skills, and be able to mentor and drive junior to senior team members to achieve their best. Key Responsibilities: Leadership & Strategy Lead and mentor a team of engineers and specialists in the management of EUC and M365 services. Drive sprint-based work management within the team, to assist in consistent delivery across the function Develop and implement strategies to optimise the use of Microsoft 365 tools across the organisation. Act as the primary point of contact for all M365 modern workplace initiatives, collaborating with IT leadership and key stakeholders. Microsoft 365 & Endpoint Management Oversee deployment, configuration, and management of Microsoft Intune for device provisioning and policy enforcement. Ensure effective use of Windows Autopilot for zero-touch device provisioning and lifecycle management. Manage security policies, compliance, and conditional access for devices, applications, and users within M365. Drive automation and self-service capabilities to improve the end-user experience and reduce IT operational overhead. Collaboration & Productivity Tools Lead the management and governance of collaboration tools, including Microsoft Teams, SharePoint, OneDrive, and Viva. Define best practices and policies for usage, security, and governance across the M365 ecosystem. Enable end-users by providing training, documentation, and support resources to maximise the value of M365 services. Security & Compliance Implement security best practices for identity and device management, leveraging Microsoft Defender, Conditional Access, and Zero Trust principles. Ensure compliance with industry standards and regulations related to data protection and endpoint security. Monitor and respond to security incidents, threats, and vulnerabilities affecting end-user computing. Migration & Integration Plan and execute large-scale user migrations between domains, ensuring minimal disruption to business operations. Oversee email migrations, including Exchange Online transitions and hybrid deployments. Manage SharePoint migrations, ensuring seamless data transfer and optimal configurations. Utilise tools such as ShareGate and BitTitan to streamline migration processes and improve efficiency. Innovation & Continuous Improvement Stay up to date with Microsoft's latest product developments and industry trends in modern workplace technology. Drive innovation by evaluating new M365 features and identifying opportunities for improved business efficiency. Work closely with IT Service Management teams to streamline support processes and enhance user satisfaction. ?Technical/Professional Qualifications/Requirements5+ years of experience managing enterprise M365 deployments for large (6,000+) userbases, and 3+ years leading cross-functional technical teams working across the Microsoft workplace ecosystem. Strong and autonomous leadership skills, managing all levels of technical expertise and delivery in cross-functional teams. Strong technical expertise in Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online. Practical experience with EUC Hardware (Dell, Lenovo, HP, Apple) Experience of identity and access management (Active Directory, Azure Entra, Conditional Access, MFA, GPO, SSO) Knowledgeable in asserting and maintaining endpoint compliance. Experience of working in an Agile environment and with a multi-disciplined team Clear and effective communication at all business levels - end user, stakeholder, and upper management - able to disambiguate when necessary. Strong understanding of Windows Autopilot, Intune, and MDM solutions Solid automation and scripting skills (PowerShell, Graph API) for managing M365 environments. Experience with ITSM tools such as ServiceNow and Halo and a solid grasp of ITIL around Release, Deployment and Change ManagementExpertise in executing large-scale user migrations between domains, email migrations, and SharePoint migrations. Experience running and assisting in the management of small to mid-sized technical projects. Familiarity with migration tools such as ShareGate, BitTitan, and other relevant technologies. Excellent stakeholder management and communication skills, with the ability to translate technical solutions into business value. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable. Experience in ITIL frameworks and service management best practices is a plus. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable.
23/10/2025
Full time
Modern Workplace LeadOur client is a global assurance provider with operations in over 100+ countries and a mission to delight their customers. We have a diverse portfolio of assurances activities that range from Security, ESG and Supply Chain, and many more. As our Modern Workplace Lead, you will act as a vital member of the Infrastructure department, leading a cross-functional team focused on delivering support and functionality of the M365 Productivity suite of tools and services (Office, OneDrive, Teams, Sharepoint) EUC device builds and management (Intune MDM, Autopilot), large-scale user migrations including Email, Sharepoint and Teams, and technical end-user support for the company. As a strong and proactive leader in this space, you will anticipate challenges associated with large (6000+) userbases, drive continuous improvement and implement best-in-class workplace solutions. You will have strong and demonstrable stakeholder management, project management and forecasting skills, and be able to mentor and drive junior to senior team members to achieve their best. Key Responsibilities: Leadership & Strategy Lead and mentor a team of engineers and specialists in the management of EUC and M365 services. Drive sprint-based work management within the team, to assist in consistent delivery across the function Develop and implement strategies to optimise the use of Microsoft 365 tools across the organisation. Act as the primary point of contact for all M365 modern workplace initiatives, collaborating with IT leadership and key stakeholders. Microsoft 365 & Endpoint Management Oversee deployment, configuration, and management of Microsoft Intune for device provisioning and policy enforcement. Ensure effective use of Windows Autopilot for zero-touch device provisioning and lifecycle management. Manage security policies, compliance, and conditional access for devices, applications, and users within M365. Drive automation and self-service capabilities to improve the end-user experience and reduce IT operational overhead. Collaboration & Productivity Tools Lead the management and governance of collaboration tools, including Microsoft Teams, SharePoint, OneDrive, and Viva. Define best practices and policies for usage, security, and governance across the M365 ecosystem. Enable end-users by providing training, documentation, and support resources to maximise the value of M365 services. Security & Compliance Implement security best practices for identity and device management, leveraging Microsoft Defender, Conditional Access, and Zero Trust principles. Ensure compliance with industry standards and regulations related to data protection and endpoint security. Monitor and respond to security incidents, threats, and vulnerabilities affecting end-user computing. Migration & Integration Plan and execute large-scale user migrations between domains, ensuring minimal disruption to business operations. Oversee email migrations, including Exchange Online transitions and hybrid deployments. Manage SharePoint migrations, ensuring seamless data transfer and optimal configurations. Utilise tools such as ShareGate and BitTitan to streamline migration processes and improve efficiency. Innovation & Continuous Improvement Stay up to date with Microsoft's latest product developments and industry trends in modern workplace technology. Drive innovation by evaluating new M365 features and identifying opportunities for improved business efficiency. Work closely with IT Service Management teams to streamline support processes and enhance user satisfaction. ?Technical/Professional Qualifications/Requirements5+ years of experience managing enterprise M365 deployments for large (6,000+) userbases, and 3+ years leading cross-functional technical teams working across the Microsoft workplace ecosystem. Strong and autonomous leadership skills, managing all levels of technical expertise and delivery in cross-functional teams. Strong technical expertise in Microsoft 365 services, including Teams, SharePoint, OneDrive, and Exchange Online. Practical experience with EUC Hardware (Dell, Lenovo, HP, Apple) Experience of identity and access management (Active Directory, Azure Entra, Conditional Access, MFA, GPO, SSO) Knowledgeable in asserting and maintaining endpoint compliance. Experience of working in an Agile environment and with a multi-disciplined team Clear and effective communication at all business levels - end user, stakeholder, and upper management - able to disambiguate when necessary. Strong understanding of Windows Autopilot, Intune, and MDM solutions Solid automation and scripting skills (PowerShell, Graph API) for managing M365 environments. Experience with ITSM tools such as ServiceNow and Halo and a solid grasp of ITIL around Release, Deployment and Change ManagementExpertise in executing large-scale user migrations between domains, email migrations, and SharePoint migrations. Experience running and assisting in the management of small to mid-sized technical projects. Familiarity with migration tools such as ShareGate, BitTitan, and other relevant technologies. Excellent stakeholder management and communication skills, with the ability to translate technical solutions into business value. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable. Experience in ITIL frameworks and service management best practices is a plus. Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop Administrator, Security Administrator) are highly desirable.
Join a leading independent technology and services provider as an IT Support Administrator (SC Clearance) Rate £20.35/Hr through UMB £15.67/Hr through basic PAYE £17.79/Hr through Premium PAYE Contract 3-month rolling contract Timings: 8am-4pm Monday to Friday Location: Hatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Hours: 37.5 hours a week. Monday - FridayVarious shift patterns, Initial training 8-4 Key Responsibilities Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in UK. They are a company where people matter. They are diverse, flexible, and open. We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters. Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System work. In house systems (Training Given) Building (Software) various systems using detailed scripts - training provided on Scripts and much be followed as a breach can result in escalation. Effective Upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here Consolidating consignments for distribution. Each worker have their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement/Work Planning Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment Main Responsibilities SC Clearance Mandatory Good written and verbal communication skills. IT background Data input experience is essential Flexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills. Knowledge of IT componentry. Accuracy and attention to detail. Key Requirements You will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-felt work environment, with you at the centre. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
23/10/2025
Contractor
Join a leading independent technology and services provider as an IT Support Administrator (SC Clearance) Rate £20.35/Hr through UMB £15.67/Hr through basic PAYE £17.79/Hr through Premium PAYE Contract 3-month rolling contract Timings: 8am-4pm Monday to Friday Location: Hatfield Business Park Hatfield Avenue - Hatfield AL10 9TW Hours: 37.5 hours a week. Monday - FridayVarious shift patterns, Initial training 8-4 Key Responsibilities Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full life cycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in UK. They are a company where people matter. They are diverse, flexible, and open. We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters. Typically, a Technical Operative 1 will provide software installations and configuration in an existing IT infrastructure or pre-designed project and will be familiar with current Microsoft desktop Operating Systems. Bespoke System work. In house systems (Training Given) Building (Software) various systems using detailed scripts - training provided on Scripts and much be followed as a breach can result in escalation. Effective Upline Reporting - This is where the candidate needs to have strong and effective communication skills, has the ability to communicate with varying levels of stakeholders. Data input. - 25-50% of this role is data input, all on spreadsheets, so input is manual, attention to detail is key here Consolidating consignments for distribution. Each worker have their own assignments, but they need to be aware of how their assignment contributes to the entire order and work effectively. Again, communication is key here because if they are running either behind or ahead of schedule the worker needs to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement/Work Planning Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment Main Responsibilities SC Clearance Mandatory Good written and verbal communication skills. IT background Data input experience is essential Flexibility to react to demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills. Knowledge of IT componentry. Accuracy and attention to detail. Key Requirements You will be joining a company at the forefront of the IT industry with their Head Office in Hatfield as a Technical Operative 1. You will receive excellent perks such as free parking and a subsidised canteen. As a global company with local expertise, you will be part of a fast-paced and flexible environment where no two days are the same. In this mentored role, you will receive high-class training from a global IT service provider, allowing you to develop and grow your career. This is a big opportunity, with a family-felt work environment, with you at the centre. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Oracle DBA 6 months - possible extensions Sheffield or Birmingham - x5 days onsite £365 per day inside IR35 - Umbrella only The role holder will be incident handling and change implementation in one or more technical areas particularly Oracle DB & MySQL Server. You will be expected to provide effective technical support of the technology within Enterprise Cloud Services Infrastructure to meet customer KPI & SLA's. Use and promote CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements. What you'll be doing - your accountabilities Provide technical support, resolving escalated technical support issues across the lines of business to ensure systems availability to the customer. Support the timely delivery of IT Provision ,Incident handling, Service Requests and Change Management by the team to the published SLAs and KPIs Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve targets. Provide Line Manager early sight visibility of issues and concerns that could impact the Systems Engineering objectives, and effectively manage escalations. Support the Operational elements on transformational opportunities to help meet Enterprise Cloud Infrastructure and Technology objectives and influence the business to adopt recommendations. Practice CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements. To provide analytical and innovative input to projects/operational issues as well as support negotiations. Programming skills is very desirable. Required programming language Python is extensively used in development and Integration support for automation. Understanding of Unix shell scripting would be an advantage too. The skills you'll need to succeed Oracle DBA Administrator: Strong skills in Oracle DBA and a learning acumen for new database related technology preferably in latest versions Experienced in own area, able to own and troubleshoot technical faults within the Enterprise Cloud Infrastructure (Oracle DB / MySQL) & our support structure. Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner. Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed to help support agreement. All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
23/10/2025
Contractor
Oracle DBA 6 months - possible extensions Sheffield or Birmingham - x5 days onsite £365 per day inside IR35 - Umbrella only The role holder will be incident handling and change implementation in one or more technical areas particularly Oracle DB & MySQL Server. You will be expected to provide effective technical support of the technology within Enterprise Cloud Services Infrastructure to meet customer KPI & SLA's. Use and promote CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements. What you'll be doing - your accountabilities Provide technical support, resolving escalated technical support issues across the lines of business to ensure systems availability to the customer. Support the timely delivery of IT Provision ,Incident handling, Service Requests and Change Management by the team to the published SLAs and KPIs Provide technical support in the delivery of the services offered by the team and input to service productivity to achieve targets. Provide Line Manager early sight visibility of issues and concerns that could impact the Systems Engineering objectives, and effectively manage escalations. Support the Operational elements on transformational opportunities to help meet Enterprise Cloud Infrastructure and Technology objectives and influence the business to adopt recommendations. Practice CI methodology as a standard operating tool used by the team on a daily basis to identify areas of waste and drive improvements. To provide analytical and innovative input to projects/operational issues as well as support negotiations. Programming skills is very desirable. Required programming language Python is extensively used in development and Integration support for automation. Understanding of Unix shell scripting would be an advantage too. The skills you'll need to succeed Oracle DBA Administrator: Strong skills in Oracle DBA and a learning acumen for new database related technology preferably in latest versions Experienced in own area, able to own and troubleshoot technical faults within the Enterprise Cloud Infrastructure (Oracle DB / MySQL) & our support structure. Be agile - You identify opportunities to use collaborative approaches and continuous improvement. You contribute to projects as a subject matter expert or content owner. Stakeholder Management: Able to collaborate and work effectively across complex and matrix relationships, negotiating where needed to help support agreement. All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the roleThe IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks.Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirementsKnowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
23/10/2025
Contractor
Linux Engineer / Administrator is requireby a well known company. Hybrid working. You will have the following skills / experience: Overall purpose of the roleThe IT Senior Linux Engineer is responsible for managing the high availability server infrastructure and associated operational services in line with the agreed Service Level Targets. Working with the other IT teams, such as Network Operations, Application Management, Security, Service Desk, Strategy & Architecture and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.Scope of role Responsible for the resolution through 2nd & 3rd line support for all associated infrastructure issues; Provides technical leadership for the resolution of service issues aligned to their technical capability; Takes responsibility for the ownership of the service advancement of their technical capability; Leads the engagement with the Strategy and Architecture team to understand technical direction and ensure strategic and operational alignment around support, maintenance & lifecycle management; Assisting in the set up and maintenance of relevant IT policy and standards in line with appropriate best practice; Keep up-to date with the latest relevant technology, relevant standards, policies and directives; Liaise with internal governance and the relevant external authorities in order to ensure that we are moving towards an approved compliant infrastructure; Produce and maintain operations manuals/run books for the associated services for this team in line with corporate standards; Identifies and acts upon opportunities for continuous improvement to reduce operational risks, optimise efficiency and improve standards; That product road maps and any associated remediation plans are in place to address operational risks.Major accountabilities of role 1. To provide 2nd line support and 3rd line covering 24x7 on call rota 2. Key contributor to SW Transition and Transformation Programmes of work. 3. Defining and implementing IT quality assurance practices and procedures 4. Ensuring that the appropriate IT technology standard requirements, methodology and processes are in place 5. Attends and positively influences the appropriate technical and operational governance forums Experience and capability requirementsKnowledge/experience: RHEL 5,6,7 & 8 experience Understanding of LVM SE Linux configuration Redhat Satellite, patch management Ansible automation Solaris 9 & 10 experience or relevant Unix knowledge Solaris LDOM Veritas Volume management GIT or SVN version control Cloud Platform experience - MS Azure or equivalent AWS Troubleshooting, Diagnostics & Event Log/Management Solarwinds configuration and management Virtualisation, VMWare vSphere, ESX and ESXi End point protection, DLP and GDPR (Symantec preferred) Scripting: Bash, Perl or Python Network fundamentals (Firewall, DNS, DHCP etc. from a client perspective) (preferred) Capability: Experience of working in a Transitional multi supplier environment within a large-scale organisation Experience of contributing to technical solution design and development leveraging existing tool suites and propose best of breed solutions. Experience in ensuring that infrastructure conforms to architectural principles (e.g. supportability, future-proofing, consolidation, standards and strategy. Demonstrable experience successfully challenging vendors on solution designs resulting in an improved product. Stakeholder management with experience of working effectively with all levels throughout the organisation. Excellent written and verbal communication skills, flexible and a proactive team player. Technical expertise within a service and technical environment with a demanding, fast-paced environment This role is Inside IR35, please send your CV now for more details and immediate interview
A well-established organisation with multiple UK sites is seeking a Senior IT Systems Administrator to take ownership of its IT infrastructure across a growing network of offices. This is a hands-on role ideal for someone who enjoys solving complex technical challenges and is looking for a genuinely supportive, value-driven culture. You'll be responsible for maintaining servers, networks, and systems, supporting users, and driving improvements in performance, security, and efficiency. Key Responsibilities: Manage and resolve support tickets across teams Administer Windows/Linux servers, virtual environments, and network components Maintain Active Directory, SQL Servers, and telephony systems Implement cybersecurity best practices and disaster recovery plans Collaborate with internal developers and external IT partners ? What You'll Need: Experience within a similar role Strong experience with Windows Server and M365 Proficiency in networking and monitoring tools Excellent troubleshooting skills and a proactive mindset
23/10/2025
Full time
A well-established organisation with multiple UK sites is seeking a Senior IT Systems Administrator to take ownership of its IT infrastructure across a growing network of offices. This is a hands-on role ideal for someone who enjoys solving complex technical challenges and is looking for a genuinely supportive, value-driven culture. You'll be responsible for maintaining servers, networks, and systems, supporting users, and driving improvements in performance, security, and efficiency. Key Responsibilities: Manage and resolve support tickets across teams Administer Windows/Linux servers, virtual environments, and network components Maintain Active Directory, SQL Servers, and telephony systems Implement cybersecurity best practices and disaster recovery plans Collaborate with internal developers and external IT partners ? What You'll Need: Experience within a similar role Strong experience with Windows Server and M365 Proficiency in networking and monitoring tools Excellent troubleshooting skills and a proactive mindset
Jobs - Frequently Asked Questions
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