Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Derbyshire Fire & Rescue Service
Derbyshire Fire & Rescue Service Headquarters, Ripley, UK
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
03/04/2025
Full time
3rd Line ICT Support Engineer
Salary £50,000* per annum - *the salary includes a market supplement (reviewed annually), base pay band Grade F (£36,124 - £40,476).
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire.
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Support Engineer to assist in ensuring the IT infrastructure, Systems and Data are fit for purpose, secure, subject to continual improvement, and that our end-users are provided excellent support and customer service.
As a 3rd Line ICT Support Engineer, you will be responsible for providing support for a range of infrastructure technologies, including networking, switches, firewalls, windows servers, end user systems, station end equipment (mobile devices, pagers, alerters), supporting system administrators and troubleshooting issues across the ICT estate.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing and solving issues across our ICT infrastructure, systems and data including physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management and organisational skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment.
A strong understanding of networking technologies, including switches & firewalls.
A strong understanding of Microsoft Windows operating system technologies.
A strong understanding of virtualised server and desktop provision.
A strong understanding of cloud-based infrastructure.
An excellent all-round ICT support understanding and working as part of a busy technical team.
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
There will be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours, usually worked Monday to Friday, however you may occasionally need to work beyond normal office hours, evenings and weekends as required. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours.
Family friendly policies.
Annual Leave entitlement of 27 days, increasing to 32 days after 5 years’ service.
Free, secure on-site car parking.
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations.
Employee discount scheme (Boost).
Employee support networks.
Enhanced Maternity Pay (subject to meeting eligibility criteria).
Occupational Sick Pay subject to length of service, increasing up to 6 months’ full & 6 months’ half after 5 years’ service.
Ongoing training and development opportunities.
Eligibility to join the Local Government Pension Scheme with generous employer contributions.
Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages.
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role.
We are committed to safeguarding and promoting the welfare of Adults, Children and Young People. Our recruitment and selection procedures reflect this, and all staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
To apply please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=931
The closing date for completed applications is midnight on 20.04.2025 . Interviews will be held in the week commencing 12.05.2025.
For an informal chat regarding the role please contact the ICT Service Delivery Manager Brett Clements on 01773 305344 or email bclements@derbys-fire.gov.uk.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
26/02/2025
Full time
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £12m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
Job description
Do you have experience leading the delivery of IT & digital projects? Do you have experience managing a team? If so, we want to hear from you.
The IT & Digital Manager is responsible for ensuring the effective operational delivery and continuous improvement of IT and digital services at Students' Union UCL. The role is responsible for the management of the IT & Digital team, supervising and supporting their day-to-day work and professional development. Reporting to the Head of IT & Digital, the role will work with them and stakeholders across the organisation to collaboratively design, plan and implement innovative solutions that enhance operational efficiency and elevate user experience. They will ensure high levels of quality and customer satisfaction, enabling the Union to deliver more for our members through secure, stable and effective IT and digital tools.
Please view the Job Pack below for more details on our organisation and the role, including the full job description and person specification.
How to Apply
Please apply directly through our website using the apply button.
Applicants should note that CVs will not be accepted and that the statement of support for application should address the selection criteria in the person specification and outline your reasons for applying.
Please note, unfortunately Students’ Union UCL are not in the position to sponsor any work visas at this time.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Backend Software Engineer UK Remote 6 Month Contract A fantastic contract role has opened up for a highly skilled Backend Software Engineer with strong expertise in Go. This is an exciting chance to join a leading technology company known for its high engineering standards and innovative approach to distributed systems. In this position, the Backend Software Engineer will play a central role in building and scaling mission-critical, data-heavy applications. You'll be involved across the full engineering life cycle - from system design through to development and delivery - taking ownership of solutions that drive real impact. Working closely with an Engineering Manager and collaborating with cross-functional teams, the Backend Software Engineer will help shape and implement microservices-based architectures, while making use of modern technologies such as AWS, Kubernetes, Docker, and Kafka. You'll also focus on improving performance, reliability, and scalability, contributing to design discussions, code reviews, and knowledge sharing across the team. Backend Software Engineer - Key Skills & Experience: Strong background in Back End software engineering, with significant commercial experience Advanced proficiency in Go (Golang) and hands-on expertise with AWS, Kubernetes, and Docker Experience designing and architecting systems end-to-end Proven track record of working with complex, large-scale data applications Product-driven mindset and experience working in fast-moving, tech-focused organisations (eg start-ups or scale-ups) Additional skills with Kafka, Cassandra, gRPC, and microservices design are highly advantageous Open-source contributions are a plus This is an excellent opportunity for a Backend Software Engineer who thrives on tackling technical challenges and wants to make a tangible impact. The client is looking to move quickly, so if this sounds like the role for you, don't hesitate to apply. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
16/10/2025
Contractor
Backend Software Engineer UK Remote 6 Month Contract A fantastic contract role has opened up for a highly skilled Backend Software Engineer with strong expertise in Go. This is an exciting chance to join a leading technology company known for its high engineering standards and innovative approach to distributed systems. In this position, the Backend Software Engineer will play a central role in building and scaling mission-critical, data-heavy applications. You'll be involved across the full engineering life cycle - from system design through to development and delivery - taking ownership of solutions that drive real impact. Working closely with an Engineering Manager and collaborating with cross-functional teams, the Backend Software Engineer will help shape and implement microservices-based architectures, while making use of modern technologies such as AWS, Kubernetes, Docker, and Kafka. You'll also focus on improving performance, reliability, and scalability, contributing to design discussions, code reviews, and knowledge sharing across the team. Backend Software Engineer - Key Skills & Experience: Strong background in Back End software engineering, with significant commercial experience Advanced proficiency in Go (Golang) and hands-on expertise with AWS, Kubernetes, and Docker Experience designing and architecting systems end-to-end Proven track record of working with complex, large-scale data applications Product-driven mindset and experience working in fast-moving, tech-focused organisations (eg start-ups or scale-ups) Additional skills with Kafka, Cassandra, gRPC, and microservices design are highly advantageous Open-source contributions are a plus This is an excellent opportunity for a Backend Software Engineer who thrives on tackling technical challenges and wants to make a tangible impact. The client is looking to move quickly, so if this sounds like the role for you, don't hesitate to apply. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
This role can be remote but you must live in the UK. You must have an exceptioanl red brick universtity background. Job Title: Senior Python Software Engineer Job Type: Full-time, permanent Salary: Up to £120,000 + Equity About the business This organisation are one of the UK's fastest-growing AI scale up comany's who are on a mission to beacome the market leader in both their specilaist B2B and B2C offerings. They build internal scalable, cutting-edge AI technology that powers a niche area to be the best that it can be. Join them to work on high-impact projects in a collaborative, innovation-driven environment. Role Overview They are looking for a passionate and experienced Senior or Lead Python Software Engineer to help design, develop, and maintain robust Back End systems and APIs. You'll work closely with product managers, data scientists, and other engineers to deliver reliable, scalable, and secure software. Key Responsibilities Design, develop, test, and deploy scalable Back End services using Python. Write clean, efficient, and well-documented code. Build and maintain RESTful APIs and integrate with third-party services. Collaborate with DevOps and Front End engineers to ensure seamless delivery. Optimize applications for maximum speed and scalability. Participate in code reviews and contribute to best practices. Troubleshoot, debug, and upgrade existing systems. Required Skills & Qualifications 5+ years of professional experience in Python software development. Strong knowledge of Python frameworks such as Django, Flask, or FastAPI. Experience with SQL and NoSQL databases (eg, PostgreSQL, MongoDB). Familiarity with cloud platforms (AWS, GCP, or Azure). Experience with containerization tools (Docker, Kubernetes is a plus). Strong problem-solving skills and attention to detail. Excellent communication and teamwork skills. Bachelor's degree in Computer Science or a related field (or equivalent experience). Preferred Qualifications Experience with CI/CD pipelines and test-driven development. Exposure to asynchronous programming (eg, asyncio, Celery). Familiarity with Front End technologies (React, Vue.js) is a bonus. What They Offer Competitive salary and bonus Flexible remote work or hybrid model. Health, dental, and vision insurance. Generous holidays. Professional development budget. A collaborative and inclusive team culture. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
16/10/2025
Full time
This role can be remote but you must live in the UK. You must have an exceptioanl red brick universtity background. Job Title: Senior Python Software Engineer Job Type: Full-time, permanent Salary: Up to £120,000 + Equity About the business This organisation are one of the UK's fastest-growing AI scale up comany's who are on a mission to beacome the market leader in both their specilaist B2B and B2C offerings. They build internal scalable, cutting-edge AI technology that powers a niche area to be the best that it can be. Join them to work on high-impact projects in a collaborative, innovation-driven environment. Role Overview They are looking for a passionate and experienced Senior or Lead Python Software Engineer to help design, develop, and maintain robust Back End systems and APIs. You'll work closely with product managers, data scientists, and other engineers to deliver reliable, scalable, and secure software. Key Responsibilities Design, develop, test, and deploy scalable Back End services using Python. Write clean, efficient, and well-documented code. Build and maintain RESTful APIs and integrate with third-party services. Collaborate with DevOps and Front End engineers to ensure seamless delivery. Optimize applications for maximum speed and scalability. Participate in code reviews and contribute to best practices. Troubleshoot, debug, and upgrade existing systems. Required Skills & Qualifications 5+ years of professional experience in Python software development. Strong knowledge of Python frameworks such as Django, Flask, or FastAPI. Experience with SQL and NoSQL databases (eg, PostgreSQL, MongoDB). Familiarity with cloud platforms (AWS, GCP, or Azure). Experience with containerization tools (Docker, Kubernetes is a plus). Strong problem-solving skills and attention to detail. Excellent communication and teamwork skills. Bachelor's degree in Computer Science or a related field (or equivalent experience). Preferred Qualifications Experience with CI/CD pipelines and test-driven development. Exposure to asynchronous programming (eg, asyncio, Celery). Familiarity with Front End technologies (React, Vue.js) is a bonus. What They Offer Competitive salary and bonus Flexible remote work or hybrid model. Health, dental, and vision insurance. Generous holidays. Professional development budget. A collaborative and inclusive team culture. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2-3 years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
16/10/2025
Full time
Role: Junior Major Incident & Problem Analyst Location: London - (Hybrid) Duration : Permanent Key Essential Skills: 2-3 years experience in a customer-focused, fast-moving IT support or service management environment Solid foundation in IT service delivery and understanding of Major Incident and Problem Management processes Working knowledge of ITIL practices and terminology Strong communication skills, able to explain technical issues to both IT and business stakeholders Methodical approach to managing tasks and following up on delivery Ability to collaborate well with cross-functional teams Confident in managing and participating in major incidents and problem investigations with support from senior staff Basic understanding of IT infrastructure and relevant systems Comfortable producing reports and handling incident/problem tracking (Excel basics and ITSM tool navigation) Strong analytical and organizational skills Desirable Skills: Experience supporting or working with senior stakeholders and learning how to drive process adherence Exposure to financial services or regulated sectors ITIL or other ITSM certifications in progress or completed Experience using ITSM platforms (eg, ServiceNow, Remedy, BMC, Cherwell) Interest in professional development and growing knowledge of ITIL/incident management best practices Overview We are seeking for Junior Major Incident & Problem Analyst to join our team based in central London. This role requires a proactive, detail-oriented, and communicative professional who can manage and drive Major Incidents and Problem Management across their full life cycle in a fast-paced, high-demand environment As part of a three-person Incident, Problem, (IPC) team, you will work closely with Run the Bank IT teams, ensuring adherence to ITIL-aligned Incident and Problem Management processes. The role includes on-site support during business hours (07:00 - 18:00, Monday to Friday) and participation in an on-call rota for out-of-hours incident management. Role & Responsibilities: Incident Management: Responsible for the end to end management of major and high impacting issues, ensuring issues are resolved as quickly as possible. Manage incidents via conference calls, liaising and coordinating activities with IT support teams until issues is resolved. Send regular communications regarding the incident to relevant stakeholders. Update incident tickets within the ITSM tool with incident details including; the actual issues, business impact, where known the cause and timeline of events through the incident. Escalate incidents to management, being able to articulate details of the incident at all levels. Problem Management: Facilitate Post Incident Review meetings where required, working with the Service Delivery Manager and Run the Bank teams to identify root cause and remedial actions. Create problem management tickets within the ITSM tool following an incident or for proactive management of a problem, ensuring the ticket contains all relevant details, remediation activities with due dates for completion. Manage the life cycle of Problem tickets and flag any potential issues or due dates being missed. With the Service Delivery Manager hold meetings with Run the Bank teams to receive progress updates on remediation actions and update Problem Management ticket. Update ITSM tool for known errors. Professionalism: To be an advocate for Thebes Group and to act in accordance with the company's Code of Conduct at all times; Participate and undertake applicable professional, technical and career development training to include attainment of associated qualifications where required. Comply with external and internal regulatory and statutory policies, procedures and regulations Liaise with relevant and associated areas across the Thebes Group and client sites to ensure our policies are known, understood and drive the appropriate outcomes. To undertake any other duties of a similar nature that the company reasonably requests to be performed that are within the expertise and skills of the jobholder. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Senior Program Manager - (DIGITAL Content Operation & Structured Authoring (preferably XML-based products). JOB LOCATION: Sutton SM1 1JN - Surrey DURATION: PERM Role SALARY: £80K - £85K + Benefits 3 Days Onsite a Week (DIGITAL Content Operation & Structured Authoring (preferably XML-based products). Role Overview: Our UK office is seeking a Senior Program Manager to lead complex, customer-facing projects and programs, managing cross-functional teams, project scope, schedules, budgets, and stakeholder relationships for large Aerospace, Defence, Government, and Fortune 500 Clients. This role requires expertise in Agile methodologies, strong business analysis capabilities, and the ability to translate customer needs into actionable requirements that drive successful delivery. The Senior Program Manager will serve as a trusted advisor to clients and a leader within internal project teams, ensuring high-quality outcomes and identifying opportunities for ongoing improvement and growth. Essential Duties & Responsibilities: The Sr. Program Manager will serve as the main point of contact for Client engagements and maintain/manage the client interface at the senior levels of the client organization. Work with clients to define new projects, write Statements of Work, and define Client Business Requirements. Directly contributes to the program efforts in several areas, including cost management, schedule estimation and tracking, contract performance management, risk management, and requirements analysis. Ensures proper performance of tasks necessary to ensure the most efficient and effective execution of the contract. Utilize expert communication skills needed to direct the skilled resources and report on the progress, issues, and problem areas, as well as write and review programmatic documents. Manage joint project teams, ensuring alignment of activities, expectations, and communications. Oversee resource allocation, budgets, timelines, and performance metrics to deliver projects on time and within budget. Work with the Business Unit lead to support Profit/Loss activities. Build and maintain positive relationships with clients to ensure project success and identify future opportunities. Lead the effort to build an account management plan for each assigned enterprise client. Collect and analyze customer business needs through interviews, workshops, surveys, site visits, and document analysis. Work with Clients and the technical team to define requirements, user stories, tasks, use cases, and other artifacts. Collaborate with internal technical teams, subject matter experts, and product development to maintain focus on project vision and execution. Mandatory Requirements & Qualifications: Legal right to work in the UK. No sponsorship will be provided. Ability to work with Aerospace, Government, and Defence Clients. Experience working for software and service companies in Content Operation and structured authoring (preferably XML-based products). Bachelor's degree and 15 plus years of relevant experience with solid references. 10+ years of experience in program or project management, with proven success delivering complex, customer-facing initiatives. Experience working with HubSpot (or similar CRM). Demonstrated experience in requirements gathering, backlog management, and business analysis. Strong organizational, analytical, and problem-solving skills with attention to detail. Excellent communication and interpersonal skills; proven ability to build relationships across clients, executives, and cross-functional teams. Experience in managing budgets, resources, and performance metrics. Experience in client-facing consulting and software implementation projects. Experience leading engagements with Fortune 500 clients. Very strong written and oral communication skills. Demonstrated Leadership skills. SC/DV Cleared - Preferred. Preferred Skills & Qualifications: PMP or project Management Certifications are a plus. Familiarity with S1000D and Structured Authoring.
16/10/2025
Full time
Senior Program Manager - (DIGITAL Content Operation & Structured Authoring (preferably XML-based products). JOB LOCATION: Sutton SM1 1JN - Surrey DURATION: PERM Role SALARY: £80K - £85K + Benefits 3 Days Onsite a Week (DIGITAL Content Operation & Structured Authoring (preferably XML-based products). Role Overview: Our UK office is seeking a Senior Program Manager to lead complex, customer-facing projects and programs, managing cross-functional teams, project scope, schedules, budgets, and stakeholder relationships for large Aerospace, Defence, Government, and Fortune 500 Clients. This role requires expertise in Agile methodologies, strong business analysis capabilities, and the ability to translate customer needs into actionable requirements that drive successful delivery. The Senior Program Manager will serve as a trusted advisor to clients and a leader within internal project teams, ensuring high-quality outcomes and identifying opportunities for ongoing improvement and growth. Essential Duties & Responsibilities: The Sr. Program Manager will serve as the main point of contact for Client engagements and maintain/manage the client interface at the senior levels of the client organization. Work with clients to define new projects, write Statements of Work, and define Client Business Requirements. Directly contributes to the program efforts in several areas, including cost management, schedule estimation and tracking, contract performance management, risk management, and requirements analysis. Ensures proper performance of tasks necessary to ensure the most efficient and effective execution of the contract. Utilize expert communication skills needed to direct the skilled resources and report on the progress, issues, and problem areas, as well as write and review programmatic documents. Manage joint project teams, ensuring alignment of activities, expectations, and communications. Oversee resource allocation, budgets, timelines, and performance metrics to deliver projects on time and within budget. Work with the Business Unit lead to support Profit/Loss activities. Build and maintain positive relationships with clients to ensure project success and identify future opportunities. Lead the effort to build an account management plan for each assigned enterprise client. Collect and analyze customer business needs through interviews, workshops, surveys, site visits, and document analysis. Work with Clients and the technical team to define requirements, user stories, tasks, use cases, and other artifacts. Collaborate with internal technical teams, subject matter experts, and product development to maintain focus on project vision and execution. Mandatory Requirements & Qualifications: Legal right to work in the UK. No sponsorship will be provided. Ability to work with Aerospace, Government, and Defence Clients. Experience working for software and service companies in Content Operation and structured authoring (preferably XML-based products). Bachelor's degree and 15 plus years of relevant experience with solid references. 10+ years of experience in program or project management, with proven success delivering complex, customer-facing initiatives. Experience working with HubSpot (or similar CRM). Demonstrated experience in requirements gathering, backlog management, and business analysis. Strong organizational, analytical, and problem-solving skills with attention to detail. Excellent communication and interpersonal skills; proven ability to build relationships across clients, executives, and cross-functional teams. Experience in managing budgets, resources, and performance metrics. Experience in client-facing consulting and software implementation projects. Experience leading engagements with Fortune 500 clients. Very strong written and oral communication skills. Demonstrated Leadership skills. SC/DV Cleared - Preferred. Preferred Skills & Qualifications: PMP or project Management Certifications are a plus. Familiarity with S1000D and Structured Authoring.
Harvey Nash Plc
Newcastle Upon Tyne, Tyne And Wear
Inside IR35 Clearance: Active and transferrable SC clearance required We are looking for a Senior Product Manager to join a public sector programme focused on delivering user-centred digital services. This role will involve managing product delivery, collaborating with cross-functional teams, and ensuring alignment with strategic objectives. Key Responsibilities Manage the product roadmap and prioritise features based on user needs and business goals. Work closely with delivery teams to ensure timely and high-quality outputs. Engage with stakeholders to gather requirements and manage expectations. Apply GDS standards and user-centred design principles throughout the product life cycle. Monitor performance and iterate based on data-driven insights. Skills & Experience Strong experience as a Product Manager in digital service delivery. Excellent communication and stakeholder engagement skills. Solid understanding of agile methodologies and product management practices. Experience with GDS standards and user-centred design. (ESSENTIAL) Ability to work independently and deliver results in a fast-paced environment. If this role seems like a great fit for you, Apply now!
16/10/2025
Contractor
Inside IR35 Clearance: Active and transferrable SC clearance required We are looking for a Senior Product Manager to join a public sector programme focused on delivering user-centred digital services. This role will involve managing product delivery, collaborating with cross-functional teams, and ensuring alignment with strategic objectives. Key Responsibilities Manage the product roadmap and prioritise features based on user needs and business goals. Work closely with delivery teams to ensure timely and high-quality outputs. Engage with stakeholders to gather requirements and manage expectations. Apply GDS standards and user-centred design principles throughout the product life cycle. Monitor performance and iterate based on data-driven insights. Skills & Experience Strong experience as a Product Manager in digital service delivery. Excellent communication and stakeholder engagement skills. Solid understanding of agile methodologies and product management practices. Experience with GDS standards and user-centred design. (ESSENTIAL) Ability to work independently and deliver results in a fast-paced environment. If this role seems like a great fit for you, Apply now!
Cyber Security Assurance Manager Location: Portsmouth, UK Hybrid: - 3 days onsite per week Salary: Up to £65,000 Employment Type: Permanent Job Summary: Our client, a leading IT services and consulting firm, is seeking a Cyber Security Assurance Manager to ensure their SOC meets and maintains top security certifications and assurance standards. As part of the GRC function, you'll lead customer assurance activities, manage external audits, and oversee key certifications such as ISO 27001, SOC2 Type II, Cyber Essentials Plus, and Crest SOC accreditation. Key Responsibilities: Act as primary contact for customer assurance activities, supporting RFIs, RFPs, and client audit requests Deliver training and awareness sessions on SOC assurance standards to internal teams Develop customer-facing assurance documentation demonstrating the organisation's security posture Lead the delivery and ongoing maintenance of SOC-related certifications (SOC 2 Type II, SOC 3, ISO/IEC 27001, Cyber Essentials Plus, Crest) Embed certification requirements into SOC governance, processes, and operational practices Ensure continuous monitoring, evidence collection, and audit readiness for internal and external assessments Monitor developments in global cybersecurity regulations and frameworks (NIST CSF, UK NCSC guidance, EU NIS2, GDPR) Oversee sector-specific assurance requirements, including PCI DSS and NCSC CIR/CHECK, where applicable Provide expert advice to leadership on regulatory changes impacting SOC assurance strategy Drive continuous improvement in assurance processes and evidence collection efficiency Produce regular reports and dashboards on certification status, audit outcomes, and assurance performance Collaborate with SOC operations, Information Security, Risk & Compliance, and Commercial teams Essential Qualifications & Requirements: Proven experience delivering and maintaining cybersecurity certifications (ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, Crest) Strong understanding of SOC operations and security assurance frameworks Experience in customer-facing assurance activities, including audits, RFIs, and RFPs In-depth knowledge of NIST CSF, GDPR, and UK NCSC guidance Experience liaising with external auditors, regulators, and certification bodies Strong ability to develop and maintain compliance documentation and audit evidence Proven organisational skills managing multiple certifications and assurance projects simultaneously
16/10/2025
Full time
Cyber Security Assurance Manager Location: Portsmouth, UK Hybrid: - 3 days onsite per week Salary: Up to £65,000 Employment Type: Permanent Job Summary: Our client, a leading IT services and consulting firm, is seeking a Cyber Security Assurance Manager to ensure their SOC meets and maintains top security certifications and assurance standards. As part of the GRC function, you'll lead customer assurance activities, manage external audits, and oversee key certifications such as ISO 27001, SOC2 Type II, Cyber Essentials Plus, and Crest SOC accreditation. Key Responsibilities: Act as primary contact for customer assurance activities, supporting RFIs, RFPs, and client audit requests Deliver training and awareness sessions on SOC assurance standards to internal teams Develop customer-facing assurance documentation demonstrating the organisation's security posture Lead the delivery and ongoing maintenance of SOC-related certifications (SOC 2 Type II, SOC 3, ISO/IEC 27001, Cyber Essentials Plus, Crest) Embed certification requirements into SOC governance, processes, and operational practices Ensure continuous monitoring, evidence collection, and audit readiness for internal and external assessments Monitor developments in global cybersecurity regulations and frameworks (NIST CSF, UK NCSC guidance, EU NIS2, GDPR) Oversee sector-specific assurance requirements, including PCI DSS and NCSC CIR/CHECK, where applicable Provide expert advice to leadership on regulatory changes impacting SOC assurance strategy Drive continuous improvement in assurance processes and evidence collection efficiency Produce regular reports and dashboards on certification status, audit outcomes, and assurance performance Collaborate with SOC operations, Information Security, Risk & Compliance, and Commercial teams Essential Qualifications & Requirements: Proven experience delivering and maintaining cybersecurity certifications (ISO/IEC 27001, SOC 2 Type II, Cyber Essentials Plus, Crest) Strong understanding of SOC operations and security assurance frameworks Experience in customer-facing assurance activities, including audits, RFIs, and RFPs In-depth knowledge of NIST CSF, GDPR, and UK NCSC guidance Experience liaising with external auditors, regulators, and certification bodies Strong ability to develop and maintain compliance documentation and audit evidence Proven organisational skills managing multiple certifications and assurance projects simultaneously
Are you a strategic thinker with a passion for technology sourcing and supplier management? This is your chance to join a forward-thinking organisation at the forefront of digital transformation, helping shape the way technology services are delivered across the business. As an IT Sourcing Manager, you will be pivotal in driving value, optimising costs, and ensuring supplier performance aligns with business objectives. You'll work closely with senior stakeholders to influence decisions, embed best practices, and ensure technology investments deliver maximum impact. What You'll Do Develop and implement IT category strategies that reflect market conditions and optimise total cost of ownership. Manage supplier relationships, ensuring contracts, services, and solutions meet organisational needs. Provide expert advice and guidance on sourcing best practices to colleagues and stakeholders. Collaborate across teams to identify opportunities for process improvement and continuous innovation. Ensure sourcing activities comply with internal governance, contractual requirements, and risk frameworks. Influence and support change initiatives, driving high-quality outcomes for the business. What We're Looking For Strong experience in IT sourcing, supplier management, or category management. Proven ability to develop and implement strategies that deliver measurable business value. Understanding of contractual terms, risk mitigation, and supplier governance. Excellent communication and stakeholder management skills, able to influence at all levels. Ability to work independently and drive initiatives forward in a fast-paced environment. Experience in process improvement, cost optimisation, or technology procurement is highly desirable. Why This Role is Exciting Be part of a high-impact team shaping technology sourcing and delivery at a large, dynamic organisation. Work in a hybrid environment that balances collaboration and flexibility. Opportunity to drive innovation, optimise supplier performance, and influence strategic decisions. Enjoy a role that offers career growth, development, and exposure to senior leaders. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
16/10/2025
Contractor
Are you a strategic thinker with a passion for technology sourcing and supplier management? This is your chance to join a forward-thinking organisation at the forefront of digital transformation, helping shape the way technology services are delivered across the business. As an IT Sourcing Manager, you will be pivotal in driving value, optimising costs, and ensuring supplier performance aligns with business objectives. You'll work closely with senior stakeholders to influence decisions, embed best practices, and ensure technology investments deliver maximum impact. What You'll Do Develop and implement IT category strategies that reflect market conditions and optimise total cost of ownership. Manage supplier relationships, ensuring contracts, services, and solutions meet organisational needs. Provide expert advice and guidance on sourcing best practices to colleagues and stakeholders. Collaborate across teams to identify opportunities for process improvement and continuous innovation. Ensure sourcing activities comply with internal governance, contractual requirements, and risk frameworks. Influence and support change initiatives, driving high-quality outcomes for the business. What We're Looking For Strong experience in IT sourcing, supplier management, or category management. Proven ability to develop and implement strategies that deliver measurable business value. Understanding of contractual terms, risk mitigation, and supplier governance. Excellent communication and stakeholder management skills, able to influence at all levels. Ability to work independently and drive initiatives forward in a fast-paced environment. Experience in process improvement, cost optimisation, or technology procurement is highly desirable. Why This Role is Exciting Be part of a high-impact team shaping technology sourcing and delivery at a large, dynamic organisation. Work in a hybrid environment that balances collaboration and flexibility. Opportunity to drive innovation, optimise supplier performance, and influence strategic decisions. Enjoy a role that offers career growth, development, and exposure to senior leaders. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Position: Head of Digital Delivery and Planning Type: Full-time (35 hours a week) Contract: 18 months fixed term contract Location: Office-based in London office with flexibility to work remotely Salary: £65,118 per annum plus excellent benefits Salary Band and Job Family: Band 4 About the employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of their MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. Their people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job You will lead the end-to-end planning, governance and delivery of this charity's cross-organisational engagement roadmap. Working with product, project, production and technical specialists, you'll make sure that the organisation's work is strategic, insight-led and outcome-focused. You'll oversee communication, resourcing and delivery across a complex mix of projects, products and campaigns. Everything you do will align to the organisation's goals and capacity. You'll embed high standards of process, performance, accessibility and security, and drive continuous improvement in how this charity works. As a cross-organisational leader, you'll guide senior colleagues through planning and prioritisation to help the charity deliver impact at scale. Please note this is a fixed term contract for 18 months Closing date for applications: 9:00 on Monday 27 October 2025 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly lcome applications from people with disabilities and or from ethnic minority backgrounds. They would be grateful if you completed the supplied equality and diversity monitoring form and submit it with your application. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both this organisation's recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer. You will also be able to ask for the application materials to be sent to you in a different format. More about the charity's employee benefits: The organisation has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a ek allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a ek helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal llbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this charity internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for this charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. This organisation recognises their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this employer. You will need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government bsite. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
16/10/2025
Full time
Position: Head of Digital Delivery and Planning Type: Full-time (35 hours a week) Contract: 18 months fixed term contract Location: Office-based in London office with flexibility to work remotely Salary: £65,118 per annum plus excellent benefits Salary Band and Job Family: Band 4 About the employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told them is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of their MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. Their people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job You will lead the end-to-end planning, governance and delivery of this charity's cross-organisational engagement roadmap. Working with product, project, production and technical specialists, you'll make sure that the organisation's work is strategic, insight-led and outcome-focused. You'll oversee communication, resourcing and delivery across a complex mix of projects, products and campaigns. Everything you do will align to the organisation's goals and capacity. You'll embed high standards of process, performance, accessibility and security, and drive continuous improvement in how this charity works. As a cross-organisational leader, you'll guide senior colleagues through planning and prioritisation to help the charity deliver impact at scale. Please note this is a fixed term contract for 18 months Closing date for applications: 9:00 on Monday 27 October 2025 How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly lcome applications from people with disabilities and or from ethnic minority backgrounds. They would be grateful if you completed the supplied equality and diversity monitoring form and submit it with your application. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both this organisation's recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, you will be able to contact the employer. You will also be able to ask for the application materials to be sent to you in a different format. More about the charity's employee benefits: The organisation has a wide range of employee benefits including (but not limited to): Encouraging work life balance 38 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a ek allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a ek helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal llbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this charity internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for this charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. This organisation recognises their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this employer. You will need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government bsite. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
We are seeking an experienced Senior Agile Delivery Manager to lead delivery within a strategic public sector programme. This is a complex, high-profile engagement requiring strong leadership, delivery oversight and stakeholder management across multi-team environments. Role Overview: You will be responsible for managing one of two project teams focused on designing future-state performance and quality management within a new operating model. The work will build on completed discovery and move into an 8-week Alpha phase, scoping the next 13 weeks of delivery. Key Responsibilities: Lead agile delivery across multidisciplinary teams Manage delivery planning, risks, dependencies and reporting Facilitate collaboration between stakeholders, product managers and analysts Ensure delivery aligns with strategic goals and user needs Navigate complex environments and drive progress in ambiguous settings Candidate Profile: Proven experience as a Senior Agile Delivery Manager in public sector or government programmes (GDS experience is essential) Strong understanding of Agile frameworks and service design Excellent leadership and stakeholder engagement skills Ability to manage delivery in complex, fast-paced environments This role is based in Newcastle Upon-Tyne and you will be required in the office regularly for the first few weeks then the travel requirement will become more relaxed. This contract role is Inside IR35. If this role sounds like a good fit for you, Apply now!
16/10/2025
Contractor
We are seeking an experienced Senior Agile Delivery Manager to lead delivery within a strategic public sector programme. This is a complex, high-profile engagement requiring strong leadership, delivery oversight and stakeholder management across multi-team environments. Role Overview: You will be responsible for managing one of two project teams focused on designing future-state performance and quality management within a new operating model. The work will build on completed discovery and move into an 8-week Alpha phase, scoping the next 13 weeks of delivery. Key Responsibilities: Lead agile delivery across multidisciplinary teams Manage delivery planning, risks, dependencies and reporting Facilitate collaboration between stakeholders, product managers and analysts Ensure delivery aligns with strategic goals and user needs Navigate complex environments and drive progress in ambiguous settings Candidate Profile: Proven experience as a Senior Agile Delivery Manager in public sector or government programmes (GDS experience is essential) Strong understanding of Agile frameworks and service design Excellent leadership and stakeholder engagement skills Ability to manage delivery in complex, fast-paced environments This role is based in Newcastle Upon-Tyne and you will be required in the office regularly for the first few weeks then the travel requirement will become more relaxed. This contract role is Inside IR35. If this role sounds like a good fit for you, Apply now!
We are looking for an experienced Senior Product Manager to support a strategic government service build. This is a complex, high-impact engagement requiring strong leadership, product strategy and stakeholder management skills. Role Overview: You will be part of a cross-functional team focused on designing future-state performance and quality management within the organisation's new operating model. The work will build on completed discovery and move onto an 8-week Alpha phase, scoping the next 13 weeks of delivery. Key Responsibilities: Define and lead product strategy aligned to the organisation's future operating model Collaborate with delivery managers, business analysts and stakeholders to shape product direction Ensure user needs and business goals are translated into clear product outcomes Drive prioritisation and decision-making in a complex, evolving environment Who You'll be: Proven experience as a Product Manager in government or public sector projects (GDS experience is Essential) Strong understanding of Agile delivery in a public sector organisation Excellent communication and stakeholder engagement skills Ability to lead product development in ambiguous and fast-paced settings This role is based in Newcastle and requires travel to the office regularly for the first few weeks then it will become more relaxed. This contract role is Inside IR35. If this role sounds like a good fit, Apply now!
16/10/2025
Contractor
We are looking for an experienced Senior Product Manager to support a strategic government service build. This is a complex, high-impact engagement requiring strong leadership, product strategy and stakeholder management skills. Role Overview: You will be part of a cross-functional team focused on designing future-state performance and quality management within the organisation's new operating model. The work will build on completed discovery and move onto an 8-week Alpha phase, scoping the next 13 weeks of delivery. Key Responsibilities: Define and lead product strategy aligned to the organisation's future operating model Collaborate with delivery managers, business analysts and stakeholders to shape product direction Ensure user needs and business goals are translated into clear product outcomes Drive prioritisation and decision-making in a complex, evolving environment Who You'll be: Proven experience as a Product Manager in government or public sector projects (GDS experience is Essential) Strong understanding of Agile delivery in a public sector organisation Excellent communication and stakeholder engagement skills Ability to lead product development in ambiguous and fast-paced settings This role is based in Newcastle and requires travel to the office regularly for the first few weeks then it will become more relaxed. This contract role is Inside IR35. If this role sounds like a good fit, Apply now!
We are seeking a proactive and results driven Account Manager to join our clients team in Basingstoke, Hampshire. Our client is a professional cybersecurity consultancy, with customers in industries such as Finance, Healthcare and Defence. This full-time, hybrid role within the Sales and Business Development department offers an exciting opportunity for an individual with a minimum of 3 years' experience in an account management or customer-facing role, preferably within IT Services. The successful candidate will serve as a primary point of contact for assigned client accounts, ensuring the highest level of satisfaction by maintaining proactive communication, managing renewals, invoicing, and delivery. You will work closely with internal teams to coordinate service delivery, address issues promptly, and update CRM systems consistently. Additionally, the role involves identifying new business opportunities within sectors such as healthcare, defence, and finance, using tools like LinkedIn Sales Navigator, and developing new client relationships through various channels. Supporting strategic sales and marketing initiatives, preparing reports, and assisting in achieving team objectives are also core responsibilities. The ideal candidate should possess strong communication, negotiation, and analytical skills, with proficiency in MS Office and CRM systems. Knowledge of cybersecurity and experience in B2B or SaaS sales environments are advantageous. Minimum 3 years of proven experience in sales, account management, or a customer-facing role within IT Services Strong knowledge of CRM systems and proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Interpersonal and negotiation skills with a problem-solving mindset Ability to manage multiple tasks and work collaboratively under deadlines Experience with lead generation tools and familiarity with sales pipeline management (desirable) Cybersecurity experience and B2B or SaaS sales background (preferred) Our client offers a collaborative and inclusive work environment, with opportunities for professional growth and career development. The role includes competitive remuneration, performance-based incentives, health and wellness benefits, and mentorship from experienced sales professionals. If you are motivated by delivering excellent client service, expanding business opportunities, and working within a forward-thinking organisation, this role provides an excellent platform to develop your career in an engaging and supportive setting.
16/10/2025
Full time
We are seeking a proactive and results driven Account Manager to join our clients team in Basingstoke, Hampshire. Our client is a professional cybersecurity consultancy, with customers in industries such as Finance, Healthcare and Defence. This full-time, hybrid role within the Sales and Business Development department offers an exciting opportunity for an individual with a minimum of 3 years' experience in an account management or customer-facing role, preferably within IT Services. The successful candidate will serve as a primary point of contact for assigned client accounts, ensuring the highest level of satisfaction by maintaining proactive communication, managing renewals, invoicing, and delivery. You will work closely with internal teams to coordinate service delivery, address issues promptly, and update CRM systems consistently. Additionally, the role involves identifying new business opportunities within sectors such as healthcare, defence, and finance, using tools like LinkedIn Sales Navigator, and developing new client relationships through various channels. Supporting strategic sales and marketing initiatives, preparing reports, and assisting in achieving team objectives are also core responsibilities. The ideal candidate should possess strong communication, negotiation, and analytical skills, with proficiency in MS Office and CRM systems. Knowledge of cybersecurity and experience in B2B or SaaS sales environments are advantageous. Minimum 3 years of proven experience in sales, account management, or a customer-facing role within IT Services Strong knowledge of CRM systems and proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) Excellent verbal and written communication skills Interpersonal and negotiation skills with a problem-solving mindset Ability to manage multiple tasks and work collaboratively under deadlines Experience with lead generation tools and familiarity with sales pipeline management (desirable) Cybersecurity experience and B2B or SaaS sales background (preferred) Our client offers a collaborative and inclusive work environment, with opportunities for professional growth and career development. The role includes competitive remuneration, performance-based incentives, health and wellness benefits, and mentorship from experienced sales professionals. If you are motivated by delivering excellent client service, expanding business opportunities, and working within a forward-thinking organisation, this role provides an excellent platform to develop your career in an engaging and supportive setting.
Project Manager / Business Analyst - Income & Debt Improvement Programme Location: North West London / Hybrid Rate: 400- 500 per day (Umbrella) Duration: 3-month rolling contract A Local Council is seeking an experienced Project Manager / Business Analyst to support delivery of its Income & Debt Improvement Programme - a high-impact initiative spanning Adult Social Care, Housing Benefit Overpayments, Council Tax, Sundry Debt and expanding into Business Rates, Parking, and Legal Recovery. You'll provide hands-on project management and analytical support across multiple workstreams, ensuring action plans are delivered, performance is tracked, and risks and issues are effectively managed. Working closely with service teams, BI analysts and finance leadership, you'll play a key role in driving delivery and realising measurable benefits across all debt lines. Key Responsibilities: Manage delivery plans, RAID logs, action trackers and performance dashboards. Coordinate fortnightly programme boards and track actions and decisions. Analyse operational and financial data to identify trends, issues, and improvement opportunities. Support development of business cases and benefits tracking. Produce clear, insightful reports and dashboards for senior stakeholders. Build strong cross-departmental relationships to support joined-up delivery. Ideal Profile: Proven experience in local government, finance or debt recovery programmes. Strong project management and business analysis skills. Confident managing multiple workstreams and deadlines. Excellent stakeholder engagement and communication skills. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
16/10/2025
Contractor
Project Manager / Business Analyst - Income & Debt Improvement Programme Location: North West London / Hybrid Rate: 400- 500 per day (Umbrella) Duration: 3-month rolling contract A Local Council is seeking an experienced Project Manager / Business Analyst to support delivery of its Income & Debt Improvement Programme - a high-impact initiative spanning Adult Social Care, Housing Benefit Overpayments, Council Tax, Sundry Debt and expanding into Business Rates, Parking, and Legal Recovery. You'll provide hands-on project management and analytical support across multiple workstreams, ensuring action plans are delivered, performance is tracked, and risks and issues are effectively managed. Working closely with service teams, BI analysts and finance leadership, you'll play a key role in driving delivery and realising measurable benefits across all debt lines. Key Responsibilities: Manage delivery plans, RAID logs, action trackers and performance dashboards. Coordinate fortnightly programme boards and track actions and decisions. Analyse operational and financial data to identify trends, issues, and improvement opportunities. Support development of business cases and benefits tracking. Produce clear, insightful reports and dashboards for senior stakeholders. Build strong cross-departmental relationships to support joined-up delivery. Ideal Profile: Proven experience in local government, finance or debt recovery programmes. Strong project management and business analysis skills. Confident managing multiple workstreams and deadlines. Excellent stakeholder engagement and communication skills. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Location : Corsham (3 days per week onsite, 2 remote), moving to 1 x week after 3 months Duration : 12 months + chance for further extension Clearance : Active SC Clearance required Rate : Competitive (Outside IR35) Start : ASAP PMO Role Overview We are seeking an experienced PMO professional to support a major E-SIAM transformation programme within a secure IT Service Management environment. This role sits at the intersection of P3M governance, Service Integration and Management (SIAM), and complex transformational change, ensuring that business intent drives delivery across a multifaceted programme landscape. The successful candidate will bring structure, clarity, and confidence to stakeholders enabling informed decisions and effective delivery while ensuring that P3M tools and disciplines serve the overarching business outcomes, not the other way around. PMO Key Responsibilities Programme Reporting: Develop and maintain reporting across the OSM E-SIAM Programme, including ground-up progress views using existing templates. Produce POL (Project Online) highlight reports, Programme Board packs, Governance Board submissions, and updates for the EPMO. RAIDO Management: Own and manage the RAIDO log, leveraging Active Risk Manager (ARM) and other enterprise tools to ensure risks, assumptions, issues, dependencies, and opportunities are actively tracked and managed. Scheduling & Planning: Maintain and integrate programme and project schedules using Microsoft Project Online (POL) to ensure accuracy and visibility of dependencies and milestones. Governance & Meeting Support: Facilitate PMO and governance meetings, capturing and managing Actions, RODs (Risks, Opportunities, Decisions), and follow-up outputs. PMO Essential Experience Proven experience in PMO delivery within complex IT or transformation programmes. Strong background in IT Service Management (ITSM) and/or Service Integration and Management (SIAM). Demonstrable knowledge of P3M frameworks (e.g., MSP, PRINCE2, MoP). Advanced user of Microsoft Project Online and Active Risk Manager (ARM). Excellent communication, stakeholder management, and facilitation skills. Current and valid Security Clearance (SC) is mandatory. If this role is of interest, please apply now.
16/10/2025
Contractor
Location : Corsham (3 days per week onsite, 2 remote), moving to 1 x week after 3 months Duration : 12 months + chance for further extension Clearance : Active SC Clearance required Rate : Competitive (Outside IR35) Start : ASAP PMO Role Overview We are seeking an experienced PMO professional to support a major E-SIAM transformation programme within a secure IT Service Management environment. This role sits at the intersection of P3M governance, Service Integration and Management (SIAM), and complex transformational change, ensuring that business intent drives delivery across a multifaceted programme landscape. The successful candidate will bring structure, clarity, and confidence to stakeholders enabling informed decisions and effective delivery while ensuring that P3M tools and disciplines serve the overarching business outcomes, not the other way around. PMO Key Responsibilities Programme Reporting: Develop and maintain reporting across the OSM E-SIAM Programme, including ground-up progress views using existing templates. Produce POL (Project Online) highlight reports, Programme Board packs, Governance Board submissions, and updates for the EPMO. RAIDO Management: Own and manage the RAIDO log, leveraging Active Risk Manager (ARM) and other enterprise tools to ensure risks, assumptions, issues, dependencies, and opportunities are actively tracked and managed. Scheduling & Planning: Maintain and integrate programme and project schedules using Microsoft Project Online (POL) to ensure accuracy and visibility of dependencies and milestones. Governance & Meeting Support: Facilitate PMO and governance meetings, capturing and managing Actions, RODs (Risks, Opportunities, Decisions), and follow-up outputs. PMO Essential Experience Proven experience in PMO delivery within complex IT or transformation programmes. Strong background in IT Service Management (ITSM) and/or Service Integration and Management (SIAM). Demonstrable knowledge of P3M frameworks (e.g., MSP, PRINCE2, MoP). Advanced user of Microsoft Project Online and Active Risk Manager (ARM). Excellent communication, stakeholder management, and facilitation skills. Current and valid Security Clearance (SC) is mandatory. If this role is of interest, please apply now.
Service Delivery Manager - Life & Pensions, Insurance Market Rate (Outside IR35) Primarily Remote 6 Weeks My client is an instantly recognisable consultancy who urgently require a Service Delivery Manager with extensive Life & Pensions experience for an end client within the Insurance Industry. Key Requirements Proven experience as a Service Delivery Manager, ideally within Insurance Prior Life & Pensions experience Flexibility to get to office If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
16/10/2025
Contractor
Service Delivery Manager - Life & Pensions, Insurance Market Rate (Outside IR35) Primarily Remote 6 Weeks My client is an instantly recognisable consultancy who urgently require a Service Delivery Manager with extensive Life & Pensions experience for an end client within the Insurance Industry. Key Requirements Proven experience as a Service Delivery Manager, ideally within Insurance Prior Life & Pensions experience Flexibility to get to office If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Lead Product Manager SC Clearance REQUIRED Initial 3 month Contract (Apply online only) per day, Outside IR35 Fully remote (UK based) Our exclusive Consulting partner urgently requires the services of an SC Cleared Product Manager to join a project team working on a high profile Government program. The Lead Product Manager will be supported by a Service Designer, Delivery Manager, Content Designer, User Researcher, Business Analyst, and an Information Architect. Scope: Owns the vision and strategy for the project working closely with the project stakeholders (Government) Will lead in the shaping of recommendations for alpha and/or further discoveries, ensuring value, feasibility and viability are clearly articulated, along with success criteria and measures. Will lead on prioritising hypotheses and high-level roadmaps. Experience required: Experience working with policy and operational teams in central gov dept's Experience working with GDS and / or to GDS design principles and delivery lifecycle (Discovery, alpha, beta) Experience working with senior stakeholders in central gov dept's Experience working with gov . uk to re-design services, how policy content is structured and surfaced, and information architecture The successful Lead Product Manager MUST hold valid SC Clearance! This is an urgent requirement! Please apply by submitting your latest CV for immediate review by our Talent team. Thank you!
16/10/2025
Contractor
Lead Product Manager SC Clearance REQUIRED Initial 3 month Contract (Apply online only) per day, Outside IR35 Fully remote (UK based) Our exclusive Consulting partner urgently requires the services of an SC Cleared Product Manager to join a project team working on a high profile Government program. The Lead Product Manager will be supported by a Service Designer, Delivery Manager, Content Designer, User Researcher, Business Analyst, and an Information Architect. Scope: Owns the vision and strategy for the project working closely with the project stakeholders (Government) Will lead in the shaping of recommendations for alpha and/or further discoveries, ensuring value, feasibility and viability are clearly articulated, along with success criteria and measures. Will lead on prioritising hypotheses and high-level roadmaps. Experience required: Experience working with policy and operational teams in central gov dept's Experience working with GDS and / or to GDS design principles and delivery lifecycle (Discovery, alpha, beta) Experience working with senior stakeholders in central gov dept's Experience working with gov . uk to re-design services, how policy content is structured and surfaced, and information architecture The successful Lead Product Manager MUST hold valid SC Clearance! This is an urgent requirement! Please apply by submitting your latest CV for immediate review by our Talent team. Thank you!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
15/10/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
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