IT Support Engineer - Field Based

Job Title: Junior IT Support Engineer - Field Based (Peterborough)Salary: £25,000 - £27,000Location: Northampton

This is a fantastic opportunity for someone starting their IT career and looking to gain real, hands-on experience across a wide range of technologies. You'll be providing on-site support to users, helping to resolve day-to-day IT issues, and learning how to manage systems, hardware, and networks in a live business environment.

You'll receive full training and support from experienced engineers while building your technical skills in Microsoft and networking technologies. This is the ideal role for someone ready to take their first step beyond the service desk and develop a long-term career in IT.

• Provide on-site support for users across hardware, software, and network issues

• Help install, configure, and maintain computers, printers, and mobile devices

• Support Microsoft environments including Windows 10/11, Office 365, and Active Directory

• Assist with IT setups, system updates, and troubleshooting tasks

• Deliver a friendly and professional service to all users

• Get hands-on exposure to networking technologies, including Cisco equipment

• Some experience in IT support (through work, education, or personal projects)

• Basic understanding of Windows operating systems and Office 365

• Interest in networking and cloud technologies (Cisco, Azure, Intune, etc.)

• Strong problem-solving skills and willingness to learn

• Excellent communication and people skills

• Full UK driving licence and willingness to travel locally

• Enhanced DBS check (or willingness to obtain one)

• Salary between £25,000 - £27,000 depending on experience

• Car allowance with fuel reimbursed from the start of your commute

• Excellent on-the-job training with support from senior engineers

• Exposure to Microsoft and Cisco technologies in real-world environments

• Clear career progression into senior or specialist IT roles

• Supportive, friendly team and long-term career development

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

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