College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit an Application Operations Engineer to join our DF Engineering Team, which works within the Specialist Operational Services (SOS) function. The SOS team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with an technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK, together we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including NPCC and MPS and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and for overseas partners. Job description The purpose of the Applications Operations Engineer role is to support and maintain critical digital forensic and/or intelligence collection applications to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role involves supports the delivery of 1st, 2nd and 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10 and 11, virtual servers (VMWare and Hyper-V) and the use of containerized technologies; Supporting systems maintenance in line with technical requirements for business area. This post requires SC clearance as a minimum, with a possibility to gain DV within 12 months of being in post. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving Licence is desirable. Please note, staff in our DF Engineering functions will form part of an on-call rota. This role aligns to Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: Business as Usual Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies Patching and upgrades - Using standard IT tooling to deploy and test software patches Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified Certificates - Be able to generate system certificates at renewal or based on certificate requests Server Maintenance - Assist with supporting servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and to share knowledge, providing briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22 October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Basic understanding of Servers, storage systems and configuration - Basic knowledge of IT hardware; installation and configuration of operating systems including virtualized environments Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate Software and applications - Knowledge of software/application; installation and configuration On-call working The post holder may be required to participate in an on call 24/7 rota. If you do perform on-call duties, you will be entitled to an On-Call allowance, for each session you are on-call, aligned to renumeration policy. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Experience for the following essential entry requirements: Experience of Servers including a basic knowledge of configuration & installation Experience of maintaining software and applications on servers or end user devices Experience in the configuration of Active Directory, Group Policies and certificate management Experience of maintaining and fault finding within an infrastructure which includes multiple physical and virtual servers Any applications from candidates not meeting this eligibility criteria will not progress. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
15/10/2025
Full time
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit an Application Operations Engineer to join our DF Engineering Team, which works within the Specialist Operational Services (SOS) function. The SOS team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with an technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK, together we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including NPCC and MPS and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and for overseas partners. Job description The purpose of the Applications Operations Engineer role is to support and maintain critical digital forensic and/or intelligence collection applications to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role involves supports the delivery of 1st, 2nd and 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; Installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10 and 11, virtual servers (VMWare and Hyper-V) and the use of containerized technologies; Supporting systems maintenance in line with technical requirements for business area. This post requires SC clearance as a minimum, with a possibility to gain DV within 12 months of being in post. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving Licence is desirable. Please note, staff in our DF Engineering functions will form part of an on-call rota. This role aligns to Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: Business as Usual Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies Patching and upgrades - Using standard IT tooling to deploy and test software patches Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified Certificates - Be able to generate system certificates at renewal or based on certificate requests Server Maintenance - Assist with supporting servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and to share knowledge, providing briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22 October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Basic understanding of Servers, storage systems and configuration - Basic knowledge of IT hardware; installation and configuration of operating systems including virtualized environments Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate Software and applications - Knowledge of software/application; installation and configuration On-call working The post holder may be required to participate in an on call 24/7 rota. If you do perform on-call duties, you will be entitled to an On-Call allowance, for each session you are on-call, aligned to renumeration policy. Essential Criteria You must meet the essential criteria and evidence this within your application to be considered for the role.Entry Requirements Experience for the following essential entry requirements: Experience of Servers including a basic knowledge of configuration & installation Experience of maintaining software and applications on servers or end user devices Experience in the configuration of Active Directory, Group Policies and certificate management Experience of maintaining and fault finding within an infrastructure which includes multiple physical and virtual servers Any applications from candidates not meeting this eligibility criteria will not progress. Behaviours We'll assess you against these behaviours during the selection process: Managing a Quality Service Delivering at Pace
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Application Operations Engineers to work within the TI (International) Engineering and DF Engineering teams, which form part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception (TI) International Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note, due to the nature of this role, regular international travel will be required. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Please note, staff within DF Engineering will form part of an on-call rota. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to Senior Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments. Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast-moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate. Software and applications - . click apply for full job details
15/10/2025
Full time
Location Birmingham, Bristol, Calder (Normanton), Leicester, London , Warrington For roles based in London, your contractual place of work will be Stratford. While the Stratford site is expected to become operational from November 2025 - March 2026, you will be required to carry out your contractual duties from Vauxhall or another reasonable location on a temporary basis during the interim period. Please note that, as Stratford will be your contractual place of work, any subsequent move from a temporary location will not entitle you to payments for travel time or costs under the Relocation and Excess Travel Policy. About the job Job summary We are currently looking to recruit Senior Application Operations Engineers to work within the TI (International) Engineering and DF Engineering teams, which form part of the Specialist Operational Services function. The Specialist Operational Services (SOS) team works within the wider DDaT Enterprise Services function and runs and maintains the NCAs most sensitive operationally focused front-line IT services. The team is comprised of IT professionals, law enforcement and staff with a technology focused mind-set, willing to go that extra mile to achieve real world benefits for the UK. Together, we ensure that specialist services are fit for purpose, agile, delivered 24/7 and have a direct impact on the NCAs mission of protecting the public from serious and organised crime (SOC). Through developing and provisioning of cutting edge technology services, the SOS function will enhance intelligence collection, surveillance and digital forensics capabilities to support the Agency's fight against serious and organised crime. The SOS function brings together Digital Forensics and Targeted Interception services which include International deployments. Additional teams and specialist services are also being identified to move into this Engineering function so the Agency is able to respond proactively to the changing nature of the SOC threats. The Targeted Interception (TI) International Engineering function is responsible for deployment, configuration and support of hi-end technical capabilities including infrastructure, networking and software used within Integrated Communications Intelligence (ICI) department, wider policing partners including National Police Chiefs Council (NPCC) and Metropolitan Police Service (MPS) and overseas partners. Targeted Interception Engineering leads on specifying, designing, developing, delivering and supporting new technical capabilities and for the requirements capture to make use of raw intelligence material for ICI and partners. Please note, due to the nature of this role, regular international travel will be required. The Digital Forensics (DF) engineering function is responsible for deployment, configuration and support of hi-end digital forensics tools including infrastructure, networking and software used within the Investigations department and overseas partners. Please note, staff within DF Engineering will form part of an on-call rota. Job description Digital, Data & Technology (DDaT), supports NCA operational commands with how we exploit data and to ensure the NCA uses the best technology platforms with the right tools and applications to further enable the NCA to protecting the public from serious and organised crime. We are responsible for defining and delivering our data and technology strategy, policy and architecture, and building and sustaining resilient services which are critical to our mission success. The pace of change within the digital and tech world means we need to be agile and innovative in how we respond to threats while exploiting the opportunities this presents. The purpose of the Senior Applications Operations Engineer role is to ensure critical digital forensic and intelligence collection applications are delivered and maintained effectively to ensure they meet the NCAs evolving operational demands. Working in a small team of highly enthusiastic IT professional staff, transferring skills within the team will ensure we are better placed to look after the SOS networks to provide full critical support, upgrades, development and maintenance. The role is responsible for: Delivering 1st, 2nd and mainly 3rd line support of technical systems to a professional standard, adapting to and meeting user requirements; installing new hardware, installation and configuration of a mixture of Operating Systems including Windows Server 2019, 2019, 2022 and Windows 10, 11, virtual hardware (VMWare and Hyper-V) and the use of containerized technologies; maintaining and upgrading systems in line with technical requirements for business area. An understanding of network protocols would be beneficial. Security is extremely important for all the services that SOS maintain, therefore systems must be maintained to ensure these systems are accreditable. This includes updating system high - and low - level designs and associated documentation. Due to the nature of this role, travel between sites may be required. As such, a Full, clean, UK Driving License is desirable. This role aligns to Senior Application Operations Engineer within the Government Digital and Data career framework. Duties and Responsibilities: BAU Support - Help deliver 2nd and 3rd line support of the supported SOS systems to a professional standard, meeting user requirements, reacting to system problems to ensure continued availability of SOS systems within defined service levels. Support 1st and 2nd line functions if required to ensure the business can function as efficiently as possible. Installation of hardware - Installation of desktop computers, screens and build/delivery of laptops where required. Installation of software - Installation, updating or upgrading of software including of support, asset management plus managing licensing requirements. Identification of obsolescence - Notification of obsolescence issues early in the hardware lifecycle to ensure funding and approvals are in place as early as possible, avoiding unnecessary system outages due to obsolescence. Creation and maintenance of system documentation - Create technical designs and ensure High and Low Level Designs (HLD/LLD) are maintained to an accurate level. Continual Improvement - Researching advances in technology to better meet business requirements with innovative solutions to meet business or technical problems. Client Image Build - Creation of client images including deployment and testing, using Windows Deployment Server or similar technologies. Patching and upgrades - Using standard IT tooling to deploy and test software patches. Configuration - Implementation of Group Policies for servers and clients to ensure the secure running and use of the systems. DHCP and DNS - Be able to deploy DHCP and DNS services, fault find these services in the event of a system problem being identified. Certificates - Be able to generate system certificates at renewal or based on certificate requests. Server Maintenance - Provide support, upgrades, develop and maintain the servers within the current network. Supporting the wider SOS team - Providing support to the wider team, assisting where needed and mentoring to share knowledge and upskill less experienced staff, provide briefing sessions and training material to aid in that process. Assist in project work - Be the lead for new projects in developing new technologies to best meet the requirements. Digital forensic principles - To gain an understanding of digital forensic tools or techniques would be useful, even at a basic level. Networking - Have a basic understanding of networking to be able to fault find servers and / or network issues. Storage Management and Configuration - Provision of storage for use within IT systems. Active Directory Management - Upgrade of Domain Functional Levels and AD architecture in line with industry best practice. Virtual Open Evening Event To find out more about the role and the application process we will be holding a virtual opening evening via MS Teams on Wednesday, 22nd October 2025 at 6:00 p.m. This event is by invitation only. To register, please click on the following link DDat Enterprise Services Engineers - Virtual Event Please note, you will be asked for your name and email address. The registration will close on Sunday, 19 October 2025 at 11:00 p.m. You will not be able to register after this date and time. Person specification Understanding of Servers, storage systems and configuration - In-depth knowledge of IT hardware; installation and configuration of operating systems including virtualized environments. Problem Solving - Using logic and imagination to make sense of a situation and find an intelligent solution. Communication - Conveys information clearly and effectively through written and verbal communication. Team Work - Works effectively with others to focus on and achieve joint outcomes, rather than individual goals. Adaptability - Be able to learn quickly in a fast-moving agile environment and adapt to new technologies. Fault finding - Troubleshooting and provide resolution for system incidents. Recording and sharing the knowledge where appropriate. Software and applications - . click apply for full job details
Project Manager - UPS Systems / Data Centres Are you a Project Manager with experience delivering complex UPS and DC power system projects into data centres and critical infrastructure environments? Our client, a global leader in green energy technology, is expanding their specialist project delivery team based out of Hertfordshire. This is a hybrid role (home and site-based) with a clear progression path and the opportunity to oversee the deployment of next-generation power systems across high-performance data centre and industrial markets. Key Responsibilities for this Project Manager job are: Manage the full lifecycle of UPS and DC power system projects - from planning and design through to installation, commissioning, and client handover. Coordinate internal engineering, procurement, and field service teams to ensure project milestones are achieved on time and within budget. Act as the primary point of contact for clients, ensuring all project requirements and specifications are met. Oversee subcontractors, risk management, and compliance with safety and quality standards. Maintain accurate project documentation and reporting using project management and CRM tools. Requirements for this Project Manager job are: Proven experience managing technical projects involving power electronics, UPS, or energy systems. Strong understanding of uninterruptible power supplies (UPS), DC systems, and critical power infrastructure. Excellent communication, organisational, and stakeholder management skills. Industry experience within data centres, telecoms, or mission-critical facilities is highly desirable. Degree or equivalent qualification in Engineering, Project Management, or a related technical discipline. PMP / PRINCE2 certification beneficial but not essential. To apply for this Project Manager - UPS Systems / Data Centres role, please send your CV to Or call /
15/10/2025
Full time
Project Manager - UPS Systems / Data Centres Are you a Project Manager with experience delivering complex UPS and DC power system projects into data centres and critical infrastructure environments? Our client, a global leader in green energy technology, is expanding their specialist project delivery team based out of Hertfordshire. This is a hybrid role (home and site-based) with a clear progression path and the opportunity to oversee the deployment of next-generation power systems across high-performance data centre and industrial markets. Key Responsibilities for this Project Manager job are: Manage the full lifecycle of UPS and DC power system projects - from planning and design through to installation, commissioning, and client handover. Coordinate internal engineering, procurement, and field service teams to ensure project milestones are achieved on time and within budget. Act as the primary point of contact for clients, ensuring all project requirements and specifications are met. Oversee subcontractors, risk management, and compliance with safety and quality standards. Maintain accurate project documentation and reporting using project management and CRM tools. Requirements for this Project Manager job are: Proven experience managing technical projects involving power electronics, UPS, or energy systems. Strong understanding of uninterruptible power supplies (UPS), DC systems, and critical power infrastructure. Excellent communication, organisational, and stakeholder management skills. Industry experience within data centres, telecoms, or mission-critical facilities is highly desirable. Degree or equivalent qualification in Engineering, Project Management, or a related technical discipline. PMP / PRINCE2 certification beneficial but not essential. To apply for this Project Manager - UPS Systems / Data Centres role, please send your CV to Or call /
Join a leading independent technology and services provider as a technician 2! Job Overview: We are seeking a reliable and customer-focused Desktop Deployment Engineer to act as the Single Point of Contact (SPoC) for both the Project Manager and the customer site contact. The role involves coordinating and executing desktop PC replacements, managing handovers of laptops, and ensuring legacy equipment is relocated as per customer instructions. The engineer will also collaborate with a Tech 1 resource where applicable to ensure smooth delivery and deployment. Location: Wilmslow Road - Cheadle Daily Rate: 14.54/hr - PAYE, 18.87/hr UMB Contract Length: 1 Day Start Date: 29th October 2025 Key Responsibilities: Serve as the SPoC for the PM and customer site contact, ensuring clear communication and coordination. Replace desktop PCs based on deployment details provided by the PM and customer contact. Hand over laptops directly to customer contact-no installation required. Manage delivery of PCs, whether boxed or unboxed on trolleys, and ensure proper handling. Relocate legacy desktops, laptops, and any associated packaging to a designated location on site, as directed by the customer. Work alongside a Tech 1 resource when applicable to support deployment activities. Maintain professionalism and adherence to site protocols throughout the deployment process. Key Requirements: Proven experience in desktop deployment or IT field support roles. Strong understanding of hardware handling and basic desktop setup procedures. Excellent communication and coordination skills. Ability to follow customer instructions and site-specific guidelines. Physically capable of handling boxed and unboxed IT equipment. Flexible and adaptable to dynamic onsite environments. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
14/10/2025
Full time
Join a leading independent technology and services provider as a technician 2! Job Overview: We are seeking a reliable and customer-focused Desktop Deployment Engineer to act as the Single Point of Contact (SPoC) for both the Project Manager and the customer site contact. The role involves coordinating and executing desktop PC replacements, managing handovers of laptops, and ensuring legacy equipment is relocated as per customer instructions. The engineer will also collaborate with a Tech 1 resource where applicable to ensure smooth delivery and deployment. Location: Wilmslow Road - Cheadle Daily Rate: 14.54/hr - PAYE, 18.87/hr UMB Contract Length: 1 Day Start Date: 29th October 2025 Key Responsibilities: Serve as the SPoC for the PM and customer site contact, ensuring clear communication and coordination. Replace desktop PCs based on deployment details provided by the PM and customer contact. Hand over laptops directly to customer contact-no installation required. Manage delivery of PCs, whether boxed or unboxed on trolleys, and ensure proper handling. Relocate legacy desktops, laptops, and any associated packaging to a designated location on site, as directed by the customer. Work alongside a Tech 1 resource when applicable to support deployment activities. Maintain professionalism and adherence to site protocols throughout the deployment process. Key Requirements: Proven experience in desktop deployment or IT field support roles. Strong understanding of hardware handling and basic desktop setup procedures. Excellent communication and coordination skills. Ability to follow customer instructions and site-specific guidelines. Physically capable of handling boxed and unboxed IT equipment. Flexible and adaptable to dynamic onsite environments. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Join a leading independent technology and services provider as a technician 2! Job Overview: We are seeking a reliable and customer-focused Desktop Deployment Engineer to act as the Single Point of Contact (SPoC) for both the Project Manager and the customer site contact. The role involves coordinating and executing desktop PC replacements, managing handovers of laptops, and ensuring Legacy equipment is relocated as per customer instructions. The engineer will also collaborate with a Tech 1 resource where applicable to ensure smooth delivery and deployment. Location: Wilmslow Road - Cheadle Daily Rate: 14.54/hr - PAYE, 18.87/hr UMB Contract Length: 1 Day Start Date: 29th October 2025 Key Responsibilities: Serve as the SPoC for the PM and customer site contact, ensuring clear communication and coordination. Replace desktop PCs based on deployment details provided by the PM and customer contact. Hand over laptops directly to customer contact-no installation required. Manage delivery of PCs, whether boxed or unboxed on trolleys, and ensure proper handling. Relocate Legacy desktops, laptops, and any associated packaging to a designated location on site, as directed by the customer. Work alongside a Tech 1 resource when applicable to support deployment activities. Maintain professionalism and adherence to site protocols throughout the deployment process. Key Requirements: Proven experience in desktop deployment or IT field support roles. Strong understanding of hardware handling and basic desktop setup procedures. Excellent communication and coordination skills. Ability to follow customer instructions and site-specific guidelines. Physically capable of handling boxed and unboxed IT equipment. Flexible and adaptable to dynamic onsite environments. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
14/10/2025
Contractor
Join a leading independent technology and services provider as a technician 2! Job Overview: We are seeking a reliable and customer-focused Desktop Deployment Engineer to act as the Single Point of Contact (SPoC) for both the Project Manager and the customer site contact. The role involves coordinating and executing desktop PC replacements, managing handovers of laptops, and ensuring Legacy equipment is relocated as per customer instructions. The engineer will also collaborate with a Tech 1 resource where applicable to ensure smooth delivery and deployment. Location: Wilmslow Road - Cheadle Daily Rate: 14.54/hr - PAYE, 18.87/hr UMB Contract Length: 1 Day Start Date: 29th October 2025 Key Responsibilities: Serve as the SPoC for the PM and customer site contact, ensuring clear communication and coordination. Replace desktop PCs based on deployment details provided by the PM and customer contact. Hand over laptops directly to customer contact-no installation required. Manage delivery of PCs, whether boxed or unboxed on trolleys, and ensure proper handling. Relocate Legacy desktops, laptops, and any associated packaging to a designated location on site, as directed by the customer. Work alongside a Tech 1 resource when applicable to support deployment activities. Maintain professionalism and adherence to site protocols throughout the deployment process. Key Requirements: Proven experience in desktop deployment or IT field support roles. Strong understanding of hardware handling and basic desktop setup procedures. Excellent communication and coordination skills. Ability to follow customer instructions and site-specific guidelines. Physically capable of handling boxed and unboxed IT equipment. Flexible and adaptable to dynamic onsite environments. How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Hays Specialist Recruitment Limited
Hartlepool, County Durham
IT SUPPORT ENGINEER SALARY - £35,000 LOCATION - HARTLEPOOL FULL TIME ON-SITE Your new role An experienced IT Support Engineer with a strong understanding of ITIL practices is required to join an existing IT Support Team. The role will be to support multiple sites in the Northeast and, so an ability to drive & access to a vehicle is required. What you'll need to succeed The IT Support Engineer will need to be able to demonstrate the following key skills and experience in order to be short-listed.- Previous experience of ITIL Practices- Experience of carrying out installations and configurations of end-user workstation hardware & software.- Networking hardware and software products by Testing, maintaining, monitoring & troubleshooting. - Carry out Network asset management registers - ensure kit is logged and accounted for. - Perform system back-ups.- Administer & Maintain End-user accounts, permissions and access-rights in line with Network security policies. - Support delivery of Projects.- VMWare experience would be preferred. What you'll get in return The role is 5 days a week on various client sites and comes with a Basic Salary of £35,000 + Benefits. Due to the nature of the role, the successful applicant must have a VALID UK Deriving Licence and have access to a vehicle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
13/10/2025
Full time
IT SUPPORT ENGINEER SALARY - £35,000 LOCATION - HARTLEPOOL FULL TIME ON-SITE Your new role An experienced IT Support Engineer with a strong understanding of ITIL practices is required to join an existing IT Support Team. The role will be to support multiple sites in the Northeast and, so an ability to drive & access to a vehicle is required. What you'll need to succeed The IT Support Engineer will need to be able to demonstrate the following key skills and experience in order to be short-listed.- Previous experience of ITIL Practices- Experience of carrying out installations and configurations of end-user workstation hardware & software.- Networking hardware and software products by Testing, maintaining, monitoring & troubleshooting. - Carry out Network asset management registers - ensure kit is logged and accounted for. - Perform system back-ups.- Administer & Maintain End-user accounts, permissions and access-rights in line with Network security policies. - Support delivery of Projects.- VMWare experience would be preferred. What you'll get in return The role is 5 days a week on various client sites and comes with a Basic Salary of £35,000 + Benefits. Due to the nature of the role, the successful applicant must have a VALID UK Deriving Licence and have access to a vehicle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Hays Specialist Recruitment
Hartlepool, County Durham
IT Support Engineer SALARY - £35,000 LOCATION - HARTLEPOOL FULL TIME ON-SITE Your new role An experienced IT Support Engineer with a strong understanding of ITIL practices is required to join an existing IT Support Team. The role will be to support multiple sites in the Northeast and so an ability to drive & access to a vehicle is required. What you'll need to succeed The IT Support Engineer will need to be able to demonstrate the following key skills and experience in order to be short-listed. - Previous experience of ITIL Practices - Experience of carrying out installations and configurations of end-user Workstation hardware & software. - Networking hardware and software products by Testing, maintaining, monitoring & troubleshooting. - Carry out Network asset management registers - ensure kit is logged and accounted for. - Perform system back-ups. - Administer & Maintain End-user accounts, permissions and access-rights in line with Network security policies. - Support delivery of Projects. - VMWare experience would be preferred. What you'll get in return The role is 5 days a week on various client sites and comes with a Basic Salary of £35,000 + Benefits. Due to the nature of the role, the successful applicant must have a VALID UK Deriving Licence and have access to a vehicle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
13/10/2025
Full time
IT Support Engineer SALARY - £35,000 LOCATION - HARTLEPOOL FULL TIME ON-SITE Your new role An experienced IT Support Engineer with a strong understanding of ITIL practices is required to join an existing IT Support Team. The role will be to support multiple sites in the Northeast and so an ability to drive & access to a vehicle is required. What you'll need to succeed The IT Support Engineer will need to be able to demonstrate the following key skills and experience in order to be short-listed. - Previous experience of ITIL Practices - Experience of carrying out installations and configurations of end-user Workstation hardware & software. - Networking hardware and software products by Testing, maintaining, monitoring & troubleshooting. - Carry out Network asset management registers - ensure kit is logged and accounted for. - Perform system back-ups. - Administer & Maintain End-user accounts, permissions and access-rights in line with Network security policies. - Support delivery of Projects. - VMWare experience would be preferred. What you'll get in return The role is 5 days a week on various client sites and comes with a Basic Salary of £35,000 + Benefits. Due to the nature of the role, the successful applicant must have a VALID UK Deriving Licence and have access to a vehicle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client, a well-established business who are a specialist in cold room installation, servicing, and maintenance, has an exciting new opportunity for an Installation & Maintenance Assistant to join their team based in Worcester on a full-time, permanent basis due to business growth. This position will involve UK travel with the team. If you're someone who is use to working on tools, is hungry for a career and a permanent position, this job is for you! The successful Installation & Maintenance Assistant should have: A valid CSCS Green Card A clean UK driving licence Practical, hands-on skills with a willingness to learn Strong teamwork and communication abilities A flexible, can-do approach to varied tasks In this role, the Installation & Maintenance Assistant will be responsible for: Assisting with the installation, servicing, and maintenance of cold rooms and related products Supporting site surveys and ensuring accurate project delivery Engaging with customers on-site and maintaining a professional approach Keeping tools and equipment in good order and work areas tidy Collaborating with team members and assisting in other roles when required Our client is offering the successful Installation & Maintenance Assistant a starting salary off £30,000, plus overtime at time and a half, alongside benefits including holiday entitlement, pension scheme, tools and phone provided, and further development opportunities. If you are a practical, motivated team player looking to grow your career in a respected industry, apply now to be considered for interview. This is an opportunity not to be missed! COM1
10/10/2025
Full time
Our client, a well-established business who are a specialist in cold room installation, servicing, and maintenance, has an exciting new opportunity for an Installation & Maintenance Assistant to join their team based in Worcester on a full-time, permanent basis due to business growth. This position will involve UK travel with the team. If you're someone who is use to working on tools, is hungry for a career and a permanent position, this job is for you! The successful Installation & Maintenance Assistant should have: A valid CSCS Green Card A clean UK driving licence Practical, hands-on skills with a willingness to learn Strong teamwork and communication abilities A flexible, can-do approach to varied tasks In this role, the Installation & Maintenance Assistant will be responsible for: Assisting with the installation, servicing, and maintenance of cold rooms and related products Supporting site surveys and ensuring accurate project delivery Engaging with customers on-site and maintaining a professional approach Keeping tools and equipment in good order and work areas tidy Collaborating with team members and assisting in other roles when required Our client is offering the successful Installation & Maintenance Assistant a starting salary off £30,000, plus overtime at time and a half, alongside benefits including holiday entitlement, pension scheme, tools and phone provided, and further development opportunities. If you are a practical, motivated team player looking to grow your career in a respected industry, apply now to be considered for interview. This is an opportunity not to be missed! COM1
2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: 32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project & Support Team Lead, IT Manager, or Head of IT. Collaborating with operational and project teams to deliver IT solutions. Assisting in the implementation and management of IT infrastructure and data security standards. Providing second- and third-line technical support via phone, ticketing system, or on-site. Acting as an escalation point for complex technical issues. Training and mentoring junior team members and recommending formal training where appropriate. Monitoring workloads and proactively managing KPIs and targets. Identifying and raising issues within support systems and policies. Maintaining and reviewing information systems in line with departmental guidelines. Managing hardware setup, software installation, and system configuration. Travelling to other sites or data centres when required (valid UK driving licence essential). What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking knowledge (TCP/IP, DNS, DHCP), routing and switching. Experience with Active Directory and Group Policies. Server OS and hardware configuration and maintenance. Familiarity with virtualisation technologies (VMware, Hyper-V). Knowledge of firewalls, VPNs, and network security. Proficiency in desktop applications (MS Office, Adobe, Chrome). A customer-focused approach to technical support. What you'll get in return This is a fully on-site role in Leeds, paying 32,000 per annum, with 25 days annual leave + bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/10/2025
Full time
2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: 32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project & Support Team Lead, IT Manager, or Head of IT. Collaborating with operational and project teams to deliver IT solutions. Assisting in the implementation and management of IT infrastructure and data security standards. Providing second- and third-line technical support via phone, ticketing system, or on-site. Acting as an escalation point for complex technical issues. Training and mentoring junior team members and recommending formal training where appropriate. Monitoring workloads and proactively managing KPIs and targets. Identifying and raising issues within support systems and policies. Maintaining and reviewing information systems in line with departmental guidelines. Managing hardware setup, software installation, and system configuration. Travelling to other sites or data centres when required (valid UK driving licence essential). What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking knowledge (TCP/IP, DNS, DHCP), routing and switching. Experience with Active Directory and Group Policies. Server OS and hardware configuration and maintenance. Familiarity with virtualisation technologies (VMware, Hyper-V). Knowledge of firewalls, VPNs, and network security. Proficiency in desktop applications (MS Office, Adobe, Chrome). A customer-focused approach to technical support. What you'll get in return This is a fully on-site role in Leeds, paying 32,000 per annum, with 25 days annual leave + bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project & Support Team Lead, IT Manager, or Head of IT. Collaborating with operational and project teams to deliver IT solutions. Assisting in the implementation and management of IT infrastructure and data security standards. Providing second- and third-line technical support via phone, ticketing system, or on-site. Acting as an escalation point for complex technical issues. Training and mentoring junior team members and recommending formal training where appropriate. Monitoring workloads and proactively managing KPIs and targets. Identifying and raising issues within support systems and policies. Maintaining and reviewing information systems in line with departmental guidelines. Managing hardware setup, software installation, and system configuration. Travelling to other sites or data centres when required (valid UK driving licence essential). What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking knowledge (TCP/IP, DNS, DHCP), routing and switching. Experience with Active Directory and Group Policies. Server OS and hardware configuration and maintenance. Familiarity with virtualisation technologies (VMware, Hyper-V). Knowledge of firewalls, VPNs, and network security. Proficiency in desktop applications (MS Office, Adobe, Chrome). A customer-focused approach to technical support. What you'll get in return This is a fully on-site role in Leeds, paying £32,000 per annum, with 25 days annual leave + bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
09/10/2025
Full time
2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project & Support Team Lead, IT Manager, or Head of IT. Collaborating with operational and project teams to deliver IT solutions. Assisting in the implementation and management of IT infrastructure and data security standards. Providing second- and third-line technical support via phone, ticketing system, or on-site. Acting as an escalation point for complex technical issues. Training and mentoring junior team members and recommending formal training where appropriate. Monitoring workloads and proactively managing KPIs and targets. Identifying and raising issues within support systems and policies. Maintaining and reviewing information systems in line with departmental guidelines. Managing hardware setup, software installation, and system configuration. Travelling to other sites or data centres when required (valid UK driving licence essential). What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking knowledge (TCP/IP, DNS, DHCP), routing and switching. Experience with Active Directory and Group Policies. Server OS and hardware configuration and maintenance. Familiarity with virtualisation technologies (VMware, Hyper-V). Knowledge of firewalls, VPNs, and network security. Proficiency in desktop applications (MS Office, Adobe, Chrome). A customer-focused approach to technical support. What you'll get in return This is a fully on-site role in Leeds, paying £32,000 per annum, with 25 days annual leave + bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues. Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project & Support Team Lead, IT Manager, or Head of IT. Collaborating with operational and project teams to deliver IT solutions. Assisting in the implementation and management of IT infrastructure and data security standards. Providing second- and third-line technical support via phone, ticketing system, or on-site. Acting as an escalation point for complex technical issues. Training and mentoring junior team members and recommending formal training where appropriate. Monitoring workloads and proactively managing KPIs and targets. Identifying and raising issues within support systems and policies. Maintaining and reviewing information systems in line with departmental guidelines. Managing hardware setup, software installation, and system configuration. Travelling to other sites or data centres when required (valid UK driving licence essential). What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, Servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking knowledge (TCP/IP, DNS, DHCP), routing and switching. Experience with Active Directory and Group Policies. Server OS and hardware configuration and maintenance. Familiarity with virtualisation technologies (VMware, Hyper-V). Knowledge of Firewalls, VPNs, and network security. Proficiency in desktop applications (MS Office, Adobe, Chrome). A customer-focused approach to technical support. What you'll get in return This is a fully on-site role in Leeds, paying £32,000 per annum, with 25 days annual leave + bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
09/10/2025
Full time
2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you'll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues. Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project & Support Team Lead, IT Manager, or Head of IT. Collaborating with operational and project teams to deliver IT solutions. Assisting in the implementation and management of IT infrastructure and data security standards. Providing second- and third-line technical support via phone, ticketing system, or on-site. Acting as an escalation point for complex technical issues. Training and mentoring junior team members and recommending formal training where appropriate. Monitoring workloads and proactively managing KPIs and targets. Identifying and raising issues within support systems and policies. Maintaining and reviewing information systems in line with departmental guidelines. Managing hardware setup, software installation, and system configuration. Travelling to other sites or data centres when required (valid UK driving licence essential). What You'll Need to Succeed We're looking for someone with a strong technical foundation, excellent problem-solving skills, and a collaborative mindset. You'll need: Microsoft or ITIL certifications, or equivalent experience in desktop support, networks, Servers, and cloud services. Experience with Microsoft Entra/Azure cloud-based services. Strong understanding of Microsoft OS and hardware components. Networking knowledge (TCP/IP, DNS, DHCP), routing and switching. Experience with Active Directory and Group Policies. Server OS and hardware configuration and maintenance. Familiarity with virtualisation technologies (VMware, Hyper-V). Knowledge of Firewalls, VPNs, and network security. Proficiency in desktop applications (MS Office, Adobe, Chrome). A customer-focused approach to technical support. What you'll get in return This is a fully on-site role in Leeds, paying £32,000 per annum, with 25 days annual leave + bank holidays. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: On-Prem Cloud Storage Engineer Location: Remote working travel to Coventry on average one or two days a fortnight. Salary: Circa £52,000 with some flexibility for right experience Contract Type: 12-Month FTC (with strong potential for extension or permanent placement) Are you a motivated professional eager to expand your expertise in cutting-edge cloud storage solutions? This company is seeking an On-Prem Cloud Storage Engineer to join their dynamic team during an exciting period of transformation within the financial services sector. With comprehensive training provided on enterprise-grade storage technologies, this role offers a unique opportunity to enhance your skills and become an expert in on-premise cloud solutions. About the Role: As an On-Prem Cloud Storage Engineer , you will play a critical role in supporting the company's cloud infrastructure. Joining a well-established cloud support team, you will contribute technical knowledge to troubleshoot and resolve production incidents and problems. You will work independently on technical tasks, such as patching, storage allocation, backup configuration, and maintaining scripts, while escalating complex issues to senior engineers when necessary. This position offers the chance to collaborate with a team of 11 cloud specialists and participate in shared out-of-hours call work, compensated at 1.5-3 times the standard pay rate depending on timing. The company is investing significant time and resources into your development, ensuring a rewarding and long-term career path. Key Responsibilities: Installation and configuration of enterprise flash and hybrid storage systems Management of clustered file systems and storage virtualization platforms Maintenance of SAN fabrics and encryption key management systems Utilization of virtual storage monitoring, automation, and analytics tools Troubleshooting production service incidents and contributing to process improvements Essential Skills: Ideally you will have IBM Flash and Spectrum skills but experience with on-prem cloud storage platforms such as Pure Storage , NetApp AFF , Dell PowerStore , or HPE Nimble will be a great foundation for them to develop on. Familiarity with software-defined storage or clustered file systems like Red Hat Ceph , Nutanix , or VMware vSAN Proficiency in Linux command-line technologies Understanding of SAN fabrics and virtualization architecture Desirable Skills: Exposure to IBM Flash Systems or Spectrum Scale (training provided on this from day one) Experience with VMware products, AWS server administration, and Cisco UCS infrastructure Knowledge of Agile delivery environments and automation tooling Why Apply? This company is undergoing one of the largest mergers in financial services, presenting an unparalleled opportunity to be part of a transformative journey. You will receive comprehensive training from day one, boosting your employability and technical expertise. The role offers competitive compensation, out-of-hours pay, and the potential for long-term career growth. Apply Today: If you're ready to take your career to the next level as an On-Prem Cloud Storage Engineer , submit your application now. Join a team committed to innovation, collaboration, and professional development. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
09/10/2025
Full time
Job Title: On-Prem Cloud Storage Engineer Location: Remote working travel to Coventry on average one or two days a fortnight. Salary: Circa £52,000 with some flexibility for right experience Contract Type: 12-Month FTC (with strong potential for extension or permanent placement) Are you a motivated professional eager to expand your expertise in cutting-edge cloud storage solutions? This company is seeking an On-Prem Cloud Storage Engineer to join their dynamic team during an exciting period of transformation within the financial services sector. With comprehensive training provided on enterprise-grade storage technologies, this role offers a unique opportunity to enhance your skills and become an expert in on-premise cloud solutions. About the Role: As an On-Prem Cloud Storage Engineer , you will play a critical role in supporting the company's cloud infrastructure. Joining a well-established cloud support team, you will contribute technical knowledge to troubleshoot and resolve production incidents and problems. You will work independently on technical tasks, such as patching, storage allocation, backup configuration, and maintaining scripts, while escalating complex issues to senior engineers when necessary. This position offers the chance to collaborate with a team of 11 cloud specialists and participate in shared out-of-hours call work, compensated at 1.5-3 times the standard pay rate depending on timing. The company is investing significant time and resources into your development, ensuring a rewarding and long-term career path. Key Responsibilities: Installation and configuration of enterprise flash and hybrid storage systems Management of clustered file systems and storage virtualization platforms Maintenance of SAN fabrics and encryption key management systems Utilization of virtual storage monitoring, automation, and analytics tools Troubleshooting production service incidents and contributing to process improvements Essential Skills: Ideally you will have IBM Flash and Spectrum skills but experience with on-prem cloud storage platforms such as Pure Storage , NetApp AFF , Dell PowerStore , or HPE Nimble will be a great foundation for them to develop on. Familiarity with software-defined storage or clustered file systems like Red Hat Ceph , Nutanix , or VMware vSAN Proficiency in Linux command-line technologies Understanding of SAN fabrics and virtualization architecture Desirable Skills: Exposure to IBM Flash Systems or Spectrum Scale (training provided on this from day one) Experience with VMware products, AWS server administration, and Cisco UCS infrastructure Knowledge of Agile delivery environments and automation tooling Why Apply? This company is undergoing one of the largest mergers in financial services, presenting an unparalleled opportunity to be part of a transformative journey. You will receive comprehensive training from day one, boosting your employability and technical expertise. The role offers competitive compensation, out-of-hours pay, and the potential for long-term career growth. Apply Today: If you're ready to take your career to the next level as an On-Prem Cloud Storage Engineer , submit your application now. Join a team committed to innovation, collaboration, and professional development. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Do you have experience of working in a busy IT helpdesk team and are looking for your next challenge where you can influence the IT strategy for the future? We are looking for an IT Helpdesk and Facilities Coordinator to join the IT team working from our Surrey office with the opportunity to work from our London office once a week. About Us: Established in 1933, Rawlinson & Hunter LLP stands as a leading accountancy and tax practice, renowned for our distinguished reputation. Our core values emphasise a commitment to excellence and a supportive, diverse work environment where every individual is valued. With a rich history of providing exceptional service to our clients, we take pride in our role as trusted advisors in financial matters. The firm invests heavily in best of breed IT systems and also develops bespoke software. The IT team provide a 1st and 2nd line support service to the firm across both offices as well as support the infrastructure of our IT systems. We are coming towards the end of a project which has transitioned our core systems to the cloud. The team also support some of our overseas offices. What You'll Do: To help manage a busy IT helpdesk alongside a team of three analysts servicing approximately 300 users across 2 sites. Ensuring prompt attention to tickets and calls to the helpdesk and seeing them through to resolution. This role will involve allocating tickets to the team members while monitoring their capacity. The role also includes resolving helpdesk issues directly. A smaller part of the role is assisting the operations team with the facilities helpdesk for the Leatherhead office. This involves resolving building related issues and generally dealing with staff and contractors, when required. Technical issues are generally resolved by our Facilities Management company so this role does not require any specialist skills, only common sense and organisational skills. For the avoidance of doubt, this is primarily an IT focussed role with the facilities element being relatively minor. Helpdesk Coordinator Monitoring the helpdesk ticketing system and allocating tickets to helpdesk team members while taking account of availability and capacity Resolving helpdesk calls and tickets directly promptly and to a high standard Ensuring that tickets do not become stale and that users are kept fully informed Involvement in various aspects of the IT department Assisting with system upgrades and installations Development of processes and procedures to improve the delivery of IT services Working with suppliers to resolve issues, where needed Provision of data and statistics Working on IT projects as required Facilities Coordinator Assisting the operations team (Reception staff, Practice Manager and Operations Director) with the resolution of facilities issues at the Leatherhead office Managing the facilities helpdesk mailbox Assisting with ad-hoc facilities projects and work as required What We're Looking For: Extensive commercial IT experience Experience of Microsoft products. A good level of Microsoft 365 knowledge is essential Exposure to virtual desktop infrastructure technology is desirable but not essential Professional services experience desirable A self-starter, able to prioritise own workload and the workload of others Excellent communication and interpersonal skills with a desire to exceed expectations Be confident, analytical and with the ability to communicate technical matters to end users Why Join Us: At Rawlinson & Hunter LLP, we offer a supportive and inclusive environment that encourages professional growth and a competitive salary with a generous benefits package. Join a collaborative atmosphere with exposure to diverse, high-quality clients. We are an equal opportunities employer and pride ourselves on fostering an inclusive workplace that values diversity.
09/10/2025
Full time
Do you have experience of working in a busy IT helpdesk team and are looking for your next challenge where you can influence the IT strategy for the future? We are looking for an IT Helpdesk and Facilities Coordinator to join the IT team working from our Surrey office with the opportunity to work from our London office once a week. About Us: Established in 1933, Rawlinson & Hunter LLP stands as a leading accountancy and tax practice, renowned for our distinguished reputation. Our core values emphasise a commitment to excellence and a supportive, diverse work environment where every individual is valued. With a rich history of providing exceptional service to our clients, we take pride in our role as trusted advisors in financial matters. The firm invests heavily in best of breed IT systems and also develops bespoke software. The IT team provide a 1st and 2nd line support service to the firm across both offices as well as support the infrastructure of our IT systems. We are coming towards the end of a project which has transitioned our core systems to the cloud. The team also support some of our overseas offices. What You'll Do: To help manage a busy IT helpdesk alongside a team of three analysts servicing approximately 300 users across 2 sites. Ensuring prompt attention to tickets and calls to the helpdesk and seeing them through to resolution. This role will involve allocating tickets to the team members while monitoring their capacity. The role also includes resolving helpdesk issues directly. A smaller part of the role is assisting the operations team with the facilities helpdesk for the Leatherhead office. This involves resolving building related issues and generally dealing with staff and contractors, when required. Technical issues are generally resolved by our Facilities Management company so this role does not require any specialist skills, only common sense and organisational skills. For the avoidance of doubt, this is primarily an IT focussed role with the facilities element being relatively minor. Helpdesk Coordinator Monitoring the helpdesk ticketing system and allocating tickets to helpdesk team members while taking account of availability and capacity Resolving helpdesk calls and tickets directly promptly and to a high standard Ensuring that tickets do not become stale and that users are kept fully informed Involvement in various aspects of the IT department Assisting with system upgrades and installations Development of processes and procedures to improve the delivery of IT services Working with suppliers to resolve issues, where needed Provision of data and statistics Working on IT projects as required Facilities Coordinator Assisting the operations team (Reception staff, Practice Manager and Operations Director) with the resolution of facilities issues at the Leatherhead office Managing the facilities helpdesk mailbox Assisting with ad-hoc facilities projects and work as required What We're Looking For: Extensive commercial IT experience Experience of Microsoft products. A good level of Microsoft 365 knowledge is essential Exposure to virtual desktop infrastructure technology is desirable but not essential Professional services experience desirable A self-starter, able to prioritise own workload and the workload of others Excellent communication and interpersonal skills with a desire to exceed expectations Be confident, analytical and with the ability to communicate technical matters to end users Why Join Us: At Rawlinson & Hunter LLP, we offer a supportive and inclusive environment that encourages professional growth and a competitive salary with a generous benefits package. Join a collaborative atmosphere with exposure to diverse, high-quality clients. We are an equal opportunities employer and pride ourselves on fostering an inclusive workplace that values diversity.
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. Test and Commissioning Technician (Telecoms) Installing and testing new telecoms equipment into (Client) existing National telecoms infrastructure along with conducting migration of services and assurance of telecoms assets delivered by third parties so that new infrastructure is delivered efficiently and in accordance with Group Standards and Industry best practice. Key Accountabilities Undertake installation and testing activities to deliver telecoms assets and equipment nationally so that the delivery is in accordance with Group Standards. Carry out site and network testing and document results as directed by the current project work instructions or Authorised Telecoms Test Plan so that documented results are submitted to the Person in Charge of Testing (PICOT) or Tester in Charge (TIC). Complete configuration and circuit provisioning activities to enable migration of services from Legacy infrastructure as directed by Lead Engineer, Contractors Responsible Engineer (CRE) or Project Manager. Conduct assurance of third-party site build and identify any non-compliance with construction standards, manufacturers specifications or detailed design, reporting and actioning as appropriate with the Lead Engineer, Contractors Responsible Engineer (CRE) or Project Manager so that work completed is without deficiencies and can be escalated to appropriate stakeholders. Undertake post-handover asset audit and condition assessment surveys to verify designs have been fully implemented and any redundant asset removal has taken place. Participate in Lessons Learnt and Working Group Activities to promote continuous improvement of Telecoms Project delivery processes, designs and Group Standards Job Skills, Experience and Qualifications Essential Significant experience in projects delivering telecoms equipment Demonstrable experience of Telecoms Installation, Testing and fault-finding techniques including use of all relevant test equipment Experience of standards and procedures for operating in a trackside environment and commissioning extensive telecom networks in a project environment Experience working with and knowledge of the safety procedures required when working with invisible Laser radiating systems and high-power Radio Frequency equipment IWA (Individual Working Alone) or higher track safety qualification and operate in accordance with all group and company standards A knowledge of current CDM (Construction (Design and Management), Health and Safety legislation and best practice Relevant working knowledge of technologies listed in (Client)Telecoms portfolio (such as PDH, SDH, TCP, IP, GSMR & Mobile Networks) Full UK Drivers Licence Desirable Experience working within the Telecoms discipline for transport projects Educated to degree level in Engineering or equivalent experience Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Rewards and Benefits In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company
09/10/2025
Full time
CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. Test and Commissioning Technician (Telecoms) Installing and testing new telecoms equipment into (Client) existing National telecoms infrastructure along with conducting migration of services and assurance of telecoms assets delivered by third parties so that new infrastructure is delivered efficiently and in accordance with Group Standards and Industry best practice. Key Accountabilities Undertake installation and testing activities to deliver telecoms assets and equipment nationally so that the delivery is in accordance with Group Standards. Carry out site and network testing and document results as directed by the current project work instructions or Authorised Telecoms Test Plan so that documented results are submitted to the Person in Charge of Testing (PICOT) or Tester in Charge (TIC). Complete configuration and circuit provisioning activities to enable migration of services from Legacy infrastructure as directed by Lead Engineer, Contractors Responsible Engineer (CRE) or Project Manager. Conduct assurance of third-party site build and identify any non-compliance with construction standards, manufacturers specifications or detailed design, reporting and actioning as appropriate with the Lead Engineer, Contractors Responsible Engineer (CRE) or Project Manager so that work completed is without deficiencies and can be escalated to appropriate stakeholders. Undertake post-handover asset audit and condition assessment surveys to verify designs have been fully implemented and any redundant asset removal has taken place. Participate in Lessons Learnt and Working Group Activities to promote continuous improvement of Telecoms Project delivery processes, designs and Group Standards Job Skills, Experience and Qualifications Essential Significant experience in projects delivering telecoms equipment Demonstrable experience of Telecoms Installation, Testing and fault-finding techniques including use of all relevant test equipment Experience of standards and procedures for operating in a trackside environment and commissioning extensive telecom networks in a project environment Experience working with and knowledge of the safety procedures required when working with invisible Laser radiating systems and high-power Radio Frequency equipment IWA (Individual Working Alone) or higher track safety qualification and operate in accordance with all group and company standards A knowledge of current CDM (Construction (Design and Management), Health and Safety legislation and best practice Relevant working knowledge of technologies listed in (Client)Telecoms portfolio (such as PDH, SDH, TCP, IP, GSMR & Mobile Networks) Full UK Drivers Licence Desirable Experience working within the Telecoms discipline for transport projects Educated to degree level in Engineering or equivalent experience Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Rewards and Benefits In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company
Rate: £283/day Inside IR35 Based: Hartlepool, Durham (5 days on site) Length: 12-month contract Clearance: Must be eligible for BPSS and SC clearance Key Responsibilities Maintenance of station-based IT infrastructure in conjunction with centrally-based resolving teams and hardware maintainers. Deliver system health through a systematic approach to housekeeping, systems administration, and support. Participate in delivering the IT requirements for station projects, and provide site-based assistance for centrally managed projects. Provide desktop and laptop user support, including networking, user account rollout, and application support. Carry out laptop updates, peripheral installation, and hardware swaps (including leasing and large-scale hardware rollout). Support server management and network-related tasks. Manage mass rollout and deployment projects, ensuring smooth delivery and minimal disruption. Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills to support end users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS Windows Server fundamentals such as Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of peripheral devices. Multi-skilled IT background, capable of adapting to varied support and deployment tasks. Strong customer service focus, ensuring high-quality service delivery to customers and stakeholders. Desirable Qualifications HMC or Level 4 Diploma (or equivalent IT-related certification). Must be eligble for SC Clearance Please email (url removed) to apply.
07/10/2025
Contractor
Rate: £283/day Inside IR35 Based: Hartlepool, Durham (5 days on site) Length: 12-month contract Clearance: Must be eligible for BPSS and SC clearance Key Responsibilities Maintenance of station-based IT infrastructure in conjunction with centrally-based resolving teams and hardware maintainers. Deliver system health through a systematic approach to housekeeping, systems administration, and support. Participate in delivering the IT requirements for station projects, and provide site-based assistance for centrally managed projects. Provide desktop and laptop user support, including networking, user account rollout, and application support. Carry out laptop updates, peripheral installation, and hardware swaps (including leasing and large-scale hardware rollout). Support server management and network-related tasks. Manage mass rollout and deployment projects, ensuring smooth delivery and minimal disruption. Ensure excellent customer-facing service delivery, with strong communication and interpersonal skills to support end users effectively. Required Skills & Experience Competent and experienced in support of MS Windows desktop operating systems, MS Office suite of products, and MS Windows Server fundamentals such as Active Directory, DHCP, DNS, and Print services. Skilled in installation and support of peripheral devices. Multi-skilled IT background, capable of adapting to varied support and deployment tasks. Strong customer service focus, ensuring high-quality service delivery to customers and stakeholders. Desirable Qualifications HMC or Level 4 Diploma (or equivalent IT-related certification). Must be eligble for SC Clearance Please email (url removed) to apply.
Wireless Telecoms Infratructure Design Engineer Location: Hybrid / Agile working - 2 days per week at the Telent Warwick office (CV34 5AH) Job Type: Full-time, Permanent Ref: 1621 Telent are now looking for a Design Engineer with proven experience in wireless telecoms infrastructure to support a growing pipeline of work across various mobile wireless estates. If you have a passion for delivering high-quality design solutions across the mobile network lifecycle - from new site builds to technology upgrades - we want to hear from you. Join a high-performing engineering team working at the heart of the UK's wireless telecoms infrastructure. At Telent , we're delivering complex and critical design solutions across rooftop, greenfield, and streetworks mobile wireless sites - keeping the nation connected through 4G, 5G, and beyond. The Design Engineer role offers a perfect blend of working from home, working out of the Telent Warwick office at least 1-2 days per week (agreed locally depending on your location), and travelling to site if or when required. Full UK driving license required. Wireless Design Engineer - What you'll be doing: Producing complete and compliant wireless telecoms infrastructure site designs , including layout drawings, antenna support structures, steelwork / frames, access and cable routing. Working across antenna upgrades, rooftop and greenfield installations , ensuring designs align with operator specs (CTIL, MBNL etc.). Supporting both 4G and 5G deployments , including sector additions, vendor swap-outs and design alterations. Advising on structural considerations , especially for rooftop sites and non-standard installations. Collaborating with the wider engineering and project delivery teams to resolve technical blockers and ensure a "right first time" design approach. Attending site surveys and client meetings where needed to assess feasibility or discuss design changes. Keeping design documentation and standard templates up to date and in line with latest guidelines. Wireless Design Engineer - What we're looking for: Wireless telecoms experience is essential - ideally in design or build environments for UK MNO's or vendors. Working knowledge of mobile site architecture - rooftops, greenfields, streetworks, DAS/small cell beneficial. Familiar with operator specs. Experience with antenna/mast positioning , steelwork design , and load assessments. Some structural or civil engineering knowledge (telecoms-specific) is a strong plus. Competent in AutoCAD (or similar CAD tools). Confident communicator, able to liaise with internal stakeholders, suppliers and clients. Degree in Civil/Structural or Electrical Engineering - desirable but not essential. Holder of a full UK driving license and able to travel to site and a Telent office when required. What we offer: 26 days annual leave, plus public holidays and holiday buy/sell options Company pension scheme Agile / hybrid working arrangement Access to the Flexible benefits portal Access to wellbeing portal, occupational health support Discounts on cinema, restaurants and shopping via Telent Rewards Opportunity to work on high-impact projects across the UK's mobile infrastructure About Telent: Telent is a leading specialist in the design, build and maintenance of the UK's critical digital infrastructure. Our Wireless division supports major mobile network operators and vendors in delivering and upgrading infrastructure that keeps communities connected - reliably and securely. Join over 2,500 colleagues united by one purpose: delivering mission-critical telecoms engineering with excellence. B rilliance brought together. Telent Core Values: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focused
07/10/2025
Full time
Wireless Telecoms Infratructure Design Engineer Location: Hybrid / Agile working - 2 days per week at the Telent Warwick office (CV34 5AH) Job Type: Full-time, Permanent Ref: 1621 Telent are now looking for a Design Engineer with proven experience in wireless telecoms infrastructure to support a growing pipeline of work across various mobile wireless estates. If you have a passion for delivering high-quality design solutions across the mobile network lifecycle - from new site builds to technology upgrades - we want to hear from you. Join a high-performing engineering team working at the heart of the UK's wireless telecoms infrastructure. At Telent , we're delivering complex and critical design solutions across rooftop, greenfield, and streetworks mobile wireless sites - keeping the nation connected through 4G, 5G, and beyond. The Design Engineer role offers a perfect blend of working from home, working out of the Telent Warwick office at least 1-2 days per week (agreed locally depending on your location), and travelling to site if or when required. Full UK driving license required. Wireless Design Engineer - What you'll be doing: Producing complete and compliant wireless telecoms infrastructure site designs , including layout drawings, antenna support structures, steelwork / frames, access and cable routing. Working across antenna upgrades, rooftop and greenfield installations , ensuring designs align with operator specs (CTIL, MBNL etc.). Supporting both 4G and 5G deployments , including sector additions, vendor swap-outs and design alterations. Advising on structural considerations , especially for rooftop sites and non-standard installations. Collaborating with the wider engineering and project delivery teams to resolve technical blockers and ensure a "right first time" design approach. Attending site surveys and client meetings where needed to assess feasibility or discuss design changes. Keeping design documentation and standard templates up to date and in line with latest guidelines. Wireless Design Engineer - What we're looking for: Wireless telecoms experience is essential - ideally in design or build environments for UK MNO's or vendors. Working knowledge of mobile site architecture - rooftops, greenfields, streetworks, DAS/small cell beneficial. Familiar with operator specs. Experience with antenna/mast positioning , steelwork design , and load assessments. Some structural or civil engineering knowledge (telecoms-specific) is a strong plus. Competent in AutoCAD (or similar CAD tools). Confident communicator, able to liaise with internal stakeholders, suppliers and clients. Degree in Civil/Structural or Electrical Engineering - desirable but not essential. Holder of a full UK driving license and able to travel to site and a Telent office when required. What we offer: 26 days annual leave, plus public holidays and holiday buy/sell options Company pension scheme Agile / hybrid working arrangement Access to the Flexible benefits portal Access to wellbeing portal, occupational health support Discounts on cinema, restaurants and shopping via Telent Rewards Opportunity to work on high-impact projects across the UK's mobile infrastructure About Telent: Telent is a leading specialist in the design, build and maintenance of the UK's critical digital infrastructure. Our Wireless division supports major mobile network operators and vendors in delivering and upgrading infrastructure that keeps communities connected - reliably and securely. Join over 2,500 colleagues united by one purpose: delivering mission-critical telecoms engineering with excellence. B rilliance brought together. Telent Core Values: Be Inclusive, Take Responsibility, Collaborate, Be Customer-focused
Macildowie Recruitment and Retention
Glasgow, Lanarkshire
Software Quality Assurance Analyst / Software Testing Analyst Hybrid (Glasgow) 2 days onsite Permanent Role Salary £30,500 - £32,000 Are you passionate about quality, detail, and making sure software works exactly as it should?We're looking for a hands-on Software Quality Assurance Analyst / Software Testing Analyst to join a friendly, supportive, and growing software business on a permanent basis. This is primarily a manual testing role - so we need someone who loves getting into the detail, exploring systems, and making sure issues are spotted before our customers ever see them. That said, if you've got an awareness of automation or an interest in developing those skills, there's real scope for you to grow into automation testing down the line as the role evolves. It's a fantastic opportunity for someone who wants to build their testing career and develop into a well-rounded QA professional within a collaborative team, where your contribution will directly impact the delivery of innovative, high-quality solutions. You'll be joining a company that values integrity, teamwork, and continuous improvement - and has even been recognised as a Great Place to Work. What you'll be doing: Designing and executing test plans, scenarios, and scripts. Performing functional, regression, and system testing. Reporting defects and working closely with development teams to resolve issues. Ensuring applications meet business requirements and provide an excellent user experience. Supporting automation testing where possible, with opportunities to grow your skills in this area over time. Getting hands-on with installations, upgrades, and configuration testing. What we're looking for: Some experience in software testing or quality assurance. Knowledge of testing best practices and the software development lifecycle. Great attention to detail, with strong communication and problem-solving skills. Ability to work collaboratively in a team environment. ISTQB/ISEB foundation certificate and exposure to automation tools are a bonus - but not essential. What's on offer: £30,500 - £32,000 per annum. Hybrid working (2 days onsite in Glasgow, 3 days WFH). 30 days holiday + bank holidays. Company pension, life assurance, sick pay, and income protection. Private health & dental (optional). Performance-related bonus scheme. Ongoing training & development opportunities. A genuinely welcoming, supportive, and people-first culture. If you're looking for a role where you can develop your testing career, gain valuable hands-on experience, and grow into automation in the future, we'd love to hear from you. Apply today and take the next step in your QA journey. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
06/10/2025
Full time
Software Quality Assurance Analyst / Software Testing Analyst Hybrid (Glasgow) 2 days onsite Permanent Role Salary £30,500 - £32,000 Are you passionate about quality, detail, and making sure software works exactly as it should?We're looking for a hands-on Software Quality Assurance Analyst / Software Testing Analyst to join a friendly, supportive, and growing software business on a permanent basis. This is primarily a manual testing role - so we need someone who loves getting into the detail, exploring systems, and making sure issues are spotted before our customers ever see them. That said, if you've got an awareness of automation or an interest in developing those skills, there's real scope for you to grow into automation testing down the line as the role evolves. It's a fantastic opportunity for someone who wants to build their testing career and develop into a well-rounded QA professional within a collaborative team, where your contribution will directly impact the delivery of innovative, high-quality solutions. You'll be joining a company that values integrity, teamwork, and continuous improvement - and has even been recognised as a Great Place to Work. What you'll be doing: Designing and executing test plans, scenarios, and scripts. Performing functional, regression, and system testing. Reporting defects and working closely with development teams to resolve issues. Ensuring applications meet business requirements and provide an excellent user experience. Supporting automation testing where possible, with opportunities to grow your skills in this area over time. Getting hands-on with installations, upgrades, and configuration testing. What we're looking for: Some experience in software testing or quality assurance. Knowledge of testing best practices and the software development lifecycle. Great attention to detail, with strong communication and problem-solving skills. Ability to work collaboratively in a team environment. ISTQB/ISEB foundation certificate and exposure to automation tools are a bonus - but not essential. What's on offer: £30,500 - £32,000 per annum. Hybrid working (2 days onsite in Glasgow, 3 days WFH). 30 days holiday + bank holidays. Company pension, life assurance, sick pay, and income protection. Private health & dental (optional). Performance-related bonus scheme. Ongoing training & development opportunities. A genuinely welcoming, supportive, and people-first culture. If you're looking for a role where you can develop your testing career, gain valuable hands-on experience, and grow into automation in the future, we'd love to hear from you. Apply today and take the next step in your QA journey. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Macildowie Recruitment and Retention
Nottingham, Nottinghamshire
Software Quality Assurance Analyst / Software Test Analyst Hybrid (Nottingham) 2 days onsite Permanent Role Salary £30,500 - £32,000 Are you passionate about quality, detail, and making sure software works exactly as it should?We're looking for a hands-on Software Quality Assurance Analyst / Software Testing Analyst to join a friendly, supportive, and growing software business on a permanent basis. This is primarily a manual testing role, so we need someone who loves getting into the detail, exploring systems, and making sure issues are spotted before our customers ever see them. That said, if you've got an awareness of automation or an interest in developing those skills, there's real scope for you to grow into automation testing down the line as the role evolves. It's a fantastic opportunity for someone who wants to build their testing career and develop into a well-rounded QA professional within a collaborative team, where your contribution will directly impact the delivery of innovative, high-quality solutions. You'll be joining a company that values integrity, teamwork, and continuous improvement, and has even been recognised as a Great Place to Work. What you'll be doing: Designing and executing test plans, scenarios, and scripts. Performing functional, regression, and system testing. Reporting defects and working closely with development teams to resolve issues. Ensuring applications meet business requirements and provide an excellent user experience. Supporting automation testing where possible, with opportunities to grow your skills in this area over time. Getting hands-on with installations, upgrades, and configuration testing. What we're looking for: Some experience in software testing or quality assurance. Knowledge of testing best practices and the software development lifecycle. Great attention to detail, with strong communication and problem-solving skills. Ability to work collaboratively in a team environment. ISTQB/ISEB foundation certificate and exposure to automation tools are a bonus - but not essential. What's on offer: £30,500 - £32,000 per annum. Hybrid working (2 days onsite in Nottingham, 3 days WFH). 30 days holiday + bank holidays. Company pension, life assurance, sick pay, and income protection. Private health & dental (optional). Performance-related bonus scheme. Ongoing training & development opportunities. A genuinely welcoming, supportive, and people-first culture. If you're looking for a role where you can develop your testing career, gain valuable hands-on experience, and grow into automation in the future, we'd love to hear from you. Apply today and take the next step in your QA journey. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
06/10/2025
Full time
Software Quality Assurance Analyst / Software Test Analyst Hybrid (Nottingham) 2 days onsite Permanent Role Salary £30,500 - £32,000 Are you passionate about quality, detail, and making sure software works exactly as it should?We're looking for a hands-on Software Quality Assurance Analyst / Software Testing Analyst to join a friendly, supportive, and growing software business on a permanent basis. This is primarily a manual testing role, so we need someone who loves getting into the detail, exploring systems, and making sure issues are spotted before our customers ever see them. That said, if you've got an awareness of automation or an interest in developing those skills, there's real scope for you to grow into automation testing down the line as the role evolves. It's a fantastic opportunity for someone who wants to build their testing career and develop into a well-rounded QA professional within a collaborative team, where your contribution will directly impact the delivery of innovative, high-quality solutions. You'll be joining a company that values integrity, teamwork, and continuous improvement, and has even been recognised as a Great Place to Work. What you'll be doing: Designing and executing test plans, scenarios, and scripts. Performing functional, regression, and system testing. Reporting defects and working closely with development teams to resolve issues. Ensuring applications meet business requirements and provide an excellent user experience. Supporting automation testing where possible, with opportunities to grow your skills in this area over time. Getting hands-on with installations, upgrades, and configuration testing. What we're looking for: Some experience in software testing or quality assurance. Knowledge of testing best practices and the software development lifecycle. Great attention to detail, with strong communication and problem-solving skills. Ability to work collaboratively in a team environment. ISTQB/ISEB foundation certificate and exposure to automation tools are a bonus - but not essential. What's on offer: £30,500 - £32,000 per annum. Hybrid working (2 days onsite in Nottingham, 3 days WFH). 30 days holiday + bank holidays. Company pension, life assurance, sick pay, and income protection. Private health & dental (optional). Performance-related bonus scheme. Ongoing training & development opportunities. A genuinely welcoming, supportive, and people-first culture. If you're looking for a role where you can develop your testing career, gain valuable hands-on experience, and grow into automation in the future, we'd love to hear from you. Apply today and take the next step in your QA journey. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Telecoms and Voice Specialist About the Role We're looking for a skilled Telecoms and Voice Specialist to join our clients Internet Services team. In this role, you'll be responsible for the design, implementation, and support of voice communication systems, including VoIP and unified communications. You'll play a vital part in delivering high-quality voice services, optimising performance, and resolving complex technical challenges. Our client if offering a basic salary between £40,000 to £50,000 to be based in Sittingbourne, Kent with additional benefits.Working across a wide range of technologies, you'll also support cabling infrastructure (copper and fibre optics), carry out wireless network surveys, and contribute to the delivery of new communication systems. Collaboration is key- you'll work alongside infrastructure engineers and consultants to deliver robust, scalable solutions for our clients. Core responsibilities: Design, implement, and maintain voice communication systems (VoIP & UC). Conduct wireless network surveys to assess coverage, capacity, and performance. Install and troubleshoot cabling infrastructure (copper & fibre). Monitor and optimise network performance to ensure service reliability. Provide technical support across legacy telephony, VoIP, and carrier services. Work with cross-functional teams to resolve issues and deliver new solutions. Maintain detailed technical documentation and stay current with emerging telecoms trends. Mentor junior team members and contribute to knowledge sharing. Core technical skill for this position: Strong experience in VoIP, telephony systems, and carrier voice/data services. Knowledge of copper and fibre cabling installation and maintenance. Hands-on experience in designing, configuring, and supporting telecoms infrastructure. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. A collaborative mindset with strong organisational and time management skills. Industry certifications (e.g. Cisco CCNA/CCNP/CCDA) are highly desirable. You'll have the chance to work on cutting-edge technologies, gain industry-recognised certifications, and develop your expertise across a wide service portfolio
06/10/2025
Full time
Telecoms and Voice Specialist About the Role We're looking for a skilled Telecoms and Voice Specialist to join our clients Internet Services team. In this role, you'll be responsible for the design, implementation, and support of voice communication systems, including VoIP and unified communications. You'll play a vital part in delivering high-quality voice services, optimising performance, and resolving complex technical challenges. Our client if offering a basic salary between £40,000 to £50,000 to be based in Sittingbourne, Kent with additional benefits.Working across a wide range of technologies, you'll also support cabling infrastructure (copper and fibre optics), carry out wireless network surveys, and contribute to the delivery of new communication systems. Collaboration is key- you'll work alongside infrastructure engineers and consultants to deliver robust, scalable solutions for our clients. Core responsibilities: Design, implement, and maintain voice communication systems (VoIP & UC). Conduct wireless network surveys to assess coverage, capacity, and performance. Install and troubleshoot cabling infrastructure (copper & fibre). Monitor and optimise network performance to ensure service reliability. Provide technical support across legacy telephony, VoIP, and carrier services. Work with cross-functional teams to resolve issues and deliver new solutions. Maintain detailed technical documentation and stay current with emerging telecoms trends. Mentor junior team members and contribute to knowledge sharing. Core technical skill for this position: Strong experience in VoIP, telephony systems, and carrier voice/data services. Knowledge of copper and fibre cabling installation and maintenance. Hands-on experience in designing, configuring, and supporting telecoms infrastructure. Excellent communication skills, with the ability to explain technical concepts to non-technical audiences. A collaborative mindset with strong organisational and time management skills. Industry certifications (e.g. Cisco CCNA/CCNP/CCDA) are highly desirable. You'll have the chance to work on cutting-edge technologies, gain industry-recognised certifications, and develop your expertise across a wide service portfolio
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