Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Counter Terrorism Policing
West Brompton, London, UK
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ
Location: West Brompton
Salary: The starting salary is £43,227, which includes allowances totalling £2,841.
The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.
Job Summary
Could you manage and uphold compliance and assurance standards to support national security?
Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism.
Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe.
You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets.
CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands.
The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives.
The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems.
The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP.
The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with partners, stakeholders and associated advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls.
The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
01/10/2024
Full time
Compliance and Assurance - Compliance Assurance Operator – Counter Terrorism Policing HQ
Location: West Brompton
Salary: The starting salary is £43,227, which includes allowances totalling £2,841.
The salary is broken down as £40,386 basic salary, which will increase annually until you reach the top of the scale £45,615. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000.
Job Summary
Could you manage and uphold compliance and assurance standards to support national security?
Your skills could help protect the UK and there has never been a more important time to be working in counter terrorism.
Every day offers a variety of exciting challenges and exceptional opportunities played out on a national and often international stage. You’ll be amongst some of the best and brightest – all with a common goal of working to keep people safe.
You will be working within the Security Operations Centre (SOC) under the Counter Terrorism Policing Headquarters (CTPHQ) Compliance and Assurance (C&A) Pillar and will oversee a number of governance and assurance functions on behalf of CT Policing (CTP) across the UK. This will include implementing CTPs overall security strategy and act as the central point of collaboration in coordinated efforts to monitor, assess, and defend against attacks and protect the organisations assets.
CTPHQ is the corporate centre for CTP and provides operational and support services to the CTP Network at a national level, including all CT and Protective Security Commands.
The CTP SOC teams as detailed below are currently expanding, so are looking for innovative and highly motivated people with the ability to work independently as well as within a growing team, to help deliver key governance objectives.
The role of the Compliance & Protective Monitoring Unit (CPMU) is to provide security, audit and compliance across all National CT systems to establish associated accreditation requirements. CPMU ensure systems are only accessed by suitably cleared staff and identify, manage and mitigate areas of risk appertaining to National CT systems.
The role of the Information Security Unit (ISU) is to manage and develop new and legacy information systems accreditation services for CTP. ISU undertake Information Assurance projects and initiatives based on business cases or upon request and write and develop Information Assurance policies, standards and guidelines for CTP.
The role of the Physical Security Unit (PSU) is to safeguard CT assets and prevent unauthorised physical access to the CT estate and deny attackers from gaining access. PSU work collaboratively with partners, stakeholders and associated advisors to ensure timely security sweeps occur to maintain the integrity of the CT estate with partner accreditation and enhance security through the development of administrative, technical and physical security controls.
The role of the Security Engagement & Coordination Unit (SECU) is to manage the coordinated implementation of the SOCs strategic framework and work plan, both nationally and locally. The SECU will establish mechanisms for regional integration and networking to develop active partnerships across national CTP Compliance functions.
Vetting
This post requires access to the most sensitive intelligence material on a daily basis. Applicants must hold or be prepared to undergo National Security Vetting (NSV) Developed Vetting (DV) level before taking up the post.
Additionally, this material is of particular sensitivity to the UK and its distribution must be restricted to UK nationals. In approved circumstances dual nationals (of which one element is British) may also be granted access. However, in the event that potential conflicts of interest cannot be managed the post holder will not be able to see the intelligence material and will not be able to perform their duties. For the purpose of safeguarding national security and in line with Cabinet Office Policy, supported by Section 82(2) to (4) of the Police Reform Act (2002), applicants who do not hold or acquire Security Check (enhanced) (SC(e)) OR Developed Vetting (DV) clearance and meet the nationality requirements cannot be offered the post.
Confidentiality Agreement
Applicants should also be aware of the need to sign a confidentiality agreement on taking up the post.
Our Employee Commitments
Counter Terrorism Policing aims to create an inclusive and welcoming atmosphere and culture and an environment where all our people feel a strong sense of belonging and are able to reach their full potential. Where any group or individual can be and feel respected, supported and valued to fully participate and contribute to our mission of “Working to keep people safe from Terrorism”.
Inclusion, diversity and equality is at the front and centre of our approach to make the composition of Counter Terrorism Policing more representative of the communities we serve. As Counter Terrorism is rooted in Local Policing, to tackle today’s complex policing challenges, applications from across all communities are therefore essential and encouraged. Counter Terrorism Policing as a network is committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations’.
Counter Terrorism Policing is committed to creating an inclusive working environment. We welcome and encourage applications from candidates who are seeking flexible working arrangements, including part time working or job share. In addition, this role has been reviewed following learning from work during the Covid pandemic and may be done in an agile manner. In the first instance, please contact the vacancy holder to discuss how such arrangements could be accommodated (where applicable).
How to apply
Click the apply now button below and start your career at the Met . Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).
Head of Cyber Security - Enterprise-wide Cyber & Information Security Location: London - 5 days on-site Salary: (phone number removed) per annum Type: Permanent My client is looking to recruit a Head of Cyber Security to lead and shape their enterprise-wide security function. This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber Essentials Plus. You will be the single point of accountability for all security matters, reporting directly to the executive team and influencing critical business decisions. Key Responsibilities: Develop, maintain, and deliver a 3-5 year Security Strategy and Roadmap covering technology, people, and processes. Embed security by design across projects, platforms, data flows, and product development. Lead enterprise-wide information, cyber, and data security governance. Define and implement security frameworks, policies, and operating models. Ensure compliance with GDPR, PCI DSS, Cyber Essentials Plus, and ISO/IEC 27001:2022 aligned practices. Lead Data Protection Impact Assessments (DPIAs), data mapping, classification, and retention programs. Oversee incident response, vulnerability management, patch compliance, and secure configuration baselines using SCCM, Ivanti, Intune, GPO, and Azure Defender. Drive SOC integration, threat intelligence, and monitoring to continuously improve detection and response capabilities. Manage hybrid environments, including Azure, AWS, Nutanix, and on-premise infrastructure. Support SD-WAN, cloud firewalls, CASB, Zero Trust, and SASE architectures. Own enterprise security risk assessments, track key risk indicators (KRIs), and report on cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM, or CISA certified (or equivalent). Track record of delivering security programs aligned to ISO 27001, NIST, PCI DSS, and Cyber Essentials Plus. Hands-on experience with cloud platforms (Azure, AWS), on-premise networks, and hybrid architectures. Strong experience in Zero Trust security models. Experienced in security tooling selection and implementation. Deep understanding of data protection legislation, risk management frameworks, and compliance requirements. Exceptional leadership, stakeholder engagement, and influencing skills.
15/10/2025
Full time
Head of Cyber Security - Enterprise-wide Cyber & Information Security Location: London - 5 days on-site Salary: (phone number removed) per annum Type: Permanent My client is looking to recruit a Head of Cyber Security to lead and shape their enterprise-wide security function. This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber Essentials Plus. You will be the single point of accountability for all security matters, reporting directly to the executive team and influencing critical business decisions. Key Responsibilities: Develop, maintain, and deliver a 3-5 year Security Strategy and Roadmap covering technology, people, and processes. Embed security by design across projects, platforms, data flows, and product development. Lead enterprise-wide information, cyber, and data security governance. Define and implement security frameworks, policies, and operating models. Ensure compliance with GDPR, PCI DSS, Cyber Essentials Plus, and ISO/IEC 27001:2022 aligned practices. Lead Data Protection Impact Assessments (DPIAs), data mapping, classification, and retention programs. Oversee incident response, vulnerability management, patch compliance, and secure configuration baselines using SCCM, Ivanti, Intune, GPO, and Azure Defender. Drive SOC integration, threat intelligence, and monitoring to continuously improve detection and response capabilities. Manage hybrid environments, including Azure, AWS, Nutanix, and on-premise infrastructure. Support SD-WAN, cloud firewalls, CASB, Zero Trust, and SASE architectures. Own enterprise security risk assessments, track key risk indicators (KRIs), and report on cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM, or CISA certified (or equivalent). Track record of delivering security programs aligned to ISO 27001, NIST, PCI DSS, and Cyber Essentials Plus. Hands-on experience with cloud platforms (Azure, AWS), on-premise networks, and hybrid architectures. Strong experience in Zero Trust security models. Experienced in security tooling selection and implementation. Deep understanding of data protection legislation, risk management frameworks, and compliance requirements. Exceptional leadership, stakeholder engagement, and influencing skills.
Job Specification Role Title: Technical Applications Manager Business Area: Business Support Reporting To: Head of Enterprise Applications Location: Remote (with travel to Warwick and other UK sites as required) Rate: TBC 6 months with potential extension Role Purpose The Technical Applications Manager will lead the Enterprise Applications product team, responsible for managing the day-to-day service, maintenance, and delivery of minor system enhancements across a complex enterprise application landscape. The role will play a key part in driving continuous improvement, leading technical upgrades, and supporting integration activities as part of the wider business transformation. Key Responsibilities Lead the delivery of the Enterprise Applications service to ensure technology supports the overall business strategy. Manage a team of internal staff and external partners responsible for the development, implementation, and support of enterprise applications. Mentor and develop team members including solution architects, product owners, engineers, and business analysts to foster a culture of innovation, accountability, and high performance. Oversee day-to-day operations of enterprise applications, ensuring reliable and efficient service delivery. Maintain and optimise key enterprise systems such as: ERP: Oracle E-Business Suite CRM: Salesforce HR: Oracle HCM Document Management: Oracle WebCenter Plus, other business-critical applications as required. Develop and maintain technical application roadmaps, scheduling upgrades to maintain security compliance and evergreen software versions. Lead Business Continuity and Disaster Recovery planning and testing to ensure application resilience. Manage third-party vendor relationships and strategic partners through regular engagement and quarterly business reviews. Collaborate with cross-functional teams, including business leaders, IT, and departmental heads, to deliver fit-for-purpose application solutions that enhance operational effectiveness. Ensure all enterprise application processes comply with IT General Controls (ITGC) , internal governance standards, and data protection regulations. Implement and maintain strong security controls to protect data integrity and mitigate cyber risks. Oversee financial management and FinOps operations, including SaaS subscriptions, capital and operational expenditure, and vendor performance management. Experience and Skills Required Proven experience leading enterprise application teams in a complex business environment. Strong technical background with deep knowledge of IT systems, integrations, and application architecture. Experience in leading application modernisation or digital transformation programmes. Excellent stakeholder management skills, with the ability to communicate and influence at all levels, including C-suite. Strategic mindset with the ability to adopt a hands-on approach when required. Demonstrable experience in vendor and partner management , ideally with Oracle and Salesforce ecosystems. Strong understanding of security, compliance, and governance frameworks. Commercial awareness and budget management experience. Personal Attributes Proactive, innovative, and outcome-focused. Confident leader with a collaborative and engaging management style. Able to manage competing priorities in a fast-paced environment. Committed to continuous improvement and operational excellence.
15/10/2025
Contractor
Job Specification Role Title: Technical Applications Manager Business Area: Business Support Reporting To: Head of Enterprise Applications Location: Remote (with travel to Warwick and other UK sites as required) Rate: TBC 6 months with potential extension Role Purpose The Technical Applications Manager will lead the Enterprise Applications product team, responsible for managing the day-to-day service, maintenance, and delivery of minor system enhancements across a complex enterprise application landscape. The role will play a key part in driving continuous improvement, leading technical upgrades, and supporting integration activities as part of the wider business transformation. Key Responsibilities Lead the delivery of the Enterprise Applications service to ensure technology supports the overall business strategy. Manage a team of internal staff and external partners responsible for the development, implementation, and support of enterprise applications. Mentor and develop team members including solution architects, product owners, engineers, and business analysts to foster a culture of innovation, accountability, and high performance. Oversee day-to-day operations of enterprise applications, ensuring reliable and efficient service delivery. Maintain and optimise key enterprise systems such as: ERP: Oracle E-Business Suite CRM: Salesforce HR: Oracle HCM Document Management: Oracle WebCenter Plus, other business-critical applications as required. Develop and maintain technical application roadmaps, scheduling upgrades to maintain security compliance and evergreen software versions. Lead Business Continuity and Disaster Recovery planning and testing to ensure application resilience. Manage third-party vendor relationships and strategic partners through regular engagement and quarterly business reviews. Collaborate with cross-functional teams, including business leaders, IT, and departmental heads, to deliver fit-for-purpose application solutions that enhance operational effectiveness. Ensure all enterprise application processes comply with IT General Controls (ITGC) , internal governance standards, and data protection regulations. Implement and maintain strong security controls to protect data integrity and mitigate cyber risks. Oversee financial management and FinOps operations, including SaaS subscriptions, capital and operational expenditure, and vendor performance management. Experience and Skills Required Proven experience leading enterprise application teams in a complex business environment. Strong technical background with deep knowledge of IT systems, integrations, and application architecture. Experience in leading application modernisation or digital transformation programmes. Excellent stakeholder management skills, with the ability to communicate and influence at all levels, including C-suite. Strategic mindset with the ability to adopt a hands-on approach when required. Demonstrable experience in vendor and partner management , ideally with Oracle and Salesforce ecosystems. Strong understanding of security, compliance, and governance frameworks. Commercial awareness and budget management experience. Personal Attributes Proactive, innovative, and outcome-focused. Confident leader with a collaborative and engaging management style. Able to manage competing priorities in a fast-paced environment. Committed to continuous improvement and operational excellence.
Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a Head of I&T Service Operations. Based at our Paddington site, you ll be responsible for the definition, management, implementation and delivery of I&T Operations and Service Management across the URENCO Group incorporating: • Delivering iterative Service Strategy and Innovation focussed on how a best in class service IT Operations function works in modern enterprises • Lead on IT Service Continuity planning and testing with multiple outsourced service providers • Manage relationships with partners and service providers including contract management and continual service improvement • Leadership grounded in ITIL / ISO global standards for all I&T operational services • Stakeholder management specifically in reference to Service Outages, Testing Services and Project Transition to Service • Service Protection in direct delivery of appropriate vulnerability management, risk management and patching services • Lead the management and operation of cloud and SaaS based subscription services • Financial planning for all Operational Services including renewals and upgrades of infrastructure and applications as required • Accountability for Monthly Global Service Reviews for all suppliers and Governance of Compliance to KPI, SLA, OLA and XLA measures as appropriate • People management with specific focus on the ability to motivate and harmonise internal and external team members with diverse and conflicting viewpoints • Deep analytical ability to comprehend the critical elements of any situation, quickly and accurately and to inform sound judgments • Expressing ideas, plans and vision clearly, under all conditions, to gain acceptance and commitment from others to ideas and projects • Strong personal impact, drive, enthusiasm, commitment and presence with a high level of IT literacy. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: • Identify and communicate the actions needed to implement the functions strategy and business plan within the business area or department explain the relationship to the broader organizations mission, vision, and values motivate people to commit to these tenets and do extraordinary things to achieve local business goals. • Lead, motivate, and matrix-manage the IT Service Delivery team to provide a professional, customer-focused service that meets defined KPIs, SLAs, and agreed costs. • Manage and report on performance within the department or area of responsibility set appropriate performance objectives for direct reports and hold individuals accountable for achieving them take appropriate corrective action where necessary to ensure the achievement of annual business objectives. • Monitor and review performance and behaviours within area of responsibility to identify and resolve noncompliance with the organizations policies and relevant regulatory codes and codes of conduct. • Undertake strategic and tactical risk modelling and scenario planning to support business strategy and to identify and mitigate risk in line with the risk appetite. Advise on operationalizing risk appetite. • Provide assurance to the business that continuity and recovery plans are in place and effective, working closely with the Resilience and Recovery Lead and the Information Security Team, via regularly scheduled Data Restore, Failover, Disaster Recovery and Cyber Attack tests at all Urenco sites. • Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organizations change management program. Involves working with guidance from senior colleagues. • Monitor, review, and highlight any gaps in the performance of a portfolio of suppliers to recommend and ensure delivery of improvements by suppliers or to renegotiate or change contract/supplier. • Work alongside Site IT Managers and their teams, to deliver a professional, customer focused and high performing IT service that works to a defined service scope and delivers against agreed KPI and SLA targets at an agreed cost. What do you need to thrive in this role? • Strong communication and influencing skills with senior management. • Comprehensive supplier management skills • Strong negotiating skills • Broad IM (Information Management/Technology) experience • Broad Technical services knowledge including Networks, Wintel and application support. • Substantial IT and business work experience with a broad range of exposure to various technical environments and business segments. • Must possess very strong business acumen. What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: • Annual leave of 27 days per annum. • A generous bonus scheme based on achievement of personal and company objectives. • A diverse range of family friendly policies. including access to Bright Horizons Back-Up Care, which provides UK employees with emergency care options when regular arrangements fall through. • A defined contribution pension scheme: contributions start at 4% (employee) and 10% (employer). • Hybrid Working Pattern: up to two days working remotely on average per week. Flexible start and finish times, with a 1.30pm finish on Fridays. • Flexible benefits package including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle. • Paid time off for volunteering. • The opportunity to join our private medical and dental insurance schemes. • Education and training we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.
14/10/2025
Full time
Urenco is a global leader in the production of low carbon energy. We work at the cutting edge of the transition to a sustainable, net zero world. We re looking for a Head of I&T Service Operations. Based at our Paddington site, you ll be responsible for the definition, management, implementation and delivery of I&T Operations and Service Management across the URENCO Group incorporating: • Delivering iterative Service Strategy and Innovation focussed on how a best in class service IT Operations function works in modern enterprises • Lead on IT Service Continuity planning and testing with multiple outsourced service providers • Manage relationships with partners and service providers including contract management and continual service improvement • Leadership grounded in ITIL / ISO global standards for all I&T operational services • Stakeholder management specifically in reference to Service Outages, Testing Services and Project Transition to Service • Service Protection in direct delivery of appropriate vulnerability management, risk management and patching services • Lead the management and operation of cloud and SaaS based subscription services • Financial planning for all Operational Services including renewals and upgrades of infrastructure and applications as required • Accountability for Monthly Global Service Reviews for all suppliers and Governance of Compliance to KPI, SLA, OLA and XLA measures as appropriate • People management with specific focus on the ability to motivate and harmonise internal and external team members with diverse and conflicting viewpoints • Deep analytical ability to comprehend the critical elements of any situation, quickly and accurately and to inform sound judgments • Expressing ideas, plans and vision clearly, under all conditions, to gain acceptance and commitment from others to ideas and projects • Strong personal impact, drive, enthusiasm, commitment and presence with a high level of IT literacy. At Urenco we re committed to giving you opportunities to be your best. If you feel you meet some, but not all of what were looking for, please still apply. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training and development experiences. Along with the opportunity to be mentored and coached by some of the smartest minds in the industry. What you ll do: • Identify and communicate the actions needed to implement the functions strategy and business plan within the business area or department explain the relationship to the broader organizations mission, vision, and values motivate people to commit to these tenets and do extraordinary things to achieve local business goals. • Lead, motivate, and matrix-manage the IT Service Delivery team to provide a professional, customer-focused service that meets defined KPIs, SLAs, and agreed costs. • Manage and report on performance within the department or area of responsibility set appropriate performance objectives for direct reports and hold individuals accountable for achieving them take appropriate corrective action where necessary to ensure the achievement of annual business objectives. • Monitor and review performance and behaviours within area of responsibility to identify and resolve noncompliance with the organizations policies and relevant regulatory codes and codes of conduct. • Undertake strategic and tactical risk modelling and scenario planning to support business strategy and to identify and mitigate risk in line with the risk appetite. Advise on operationalizing risk appetite. • Provide assurance to the business that continuity and recovery plans are in place and effective, working closely with the Resilience and Recovery Lead and the Information Security Team, via regularly scheduled Data Restore, Failover, Disaster Recovery and Cyber Attack tests at all Urenco sites. • Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organizations change management program. Involves working with guidance from senior colleagues. • Monitor, review, and highlight any gaps in the performance of a portfolio of suppliers to recommend and ensure delivery of improvements by suppliers or to renegotiate or change contract/supplier. • Work alongside Site IT Managers and their teams, to deliver a professional, customer focused and high performing IT service that works to a defined service scope and delivers against agreed KPI and SLA targets at an agreed cost. What do you need to thrive in this role? • Strong communication and influencing skills with senior management. • Comprehensive supplier management skills • Strong negotiating skills • Broad IM (Information Management/Technology) experience • Broad Technical services knowledge including Networks, Wintel and application support. • Substantial IT and business work experience with a broad range of exposure to various technical environments and business segments. • Must possess very strong business acumen. What can you expect from us? More than just a job, we offer a future. More than just a place to work, we provide an opportunity to prosper. As an employee of Urenco you will receive: • Annual leave of 27 days per annum. • A generous bonus scheme based on achievement of personal and company objectives. • A diverse range of family friendly policies. including access to Bright Horizons Back-Up Care, which provides UK employees with emergency care options when regular arrangements fall through. • A defined contribution pension scheme: contributions start at 4% (employee) and 10% (employer). • Hybrid Working Pattern: up to two days working remotely on average per week. Flexible start and finish times, with a 1.30pm finish on Fridays. • Flexible benefits package including life assurance and income protection. In addition, you ll have an opportunity to purchase additional benefits that suit your lifestyle. • Paid time off for volunteering. • The opportunity to join our private medical and dental insurance schemes. • Education and training we take pride in helping people learn and develop by supporting, accelerating and directing your learning. As well as the completion of mandatory health and safety courses, training packages will be offered to meet your specific needs. Creating a diverse and inclusive workforce As a truly global company with a presence in the UK, USA, Germany, and the Netherlands, we know that our individual differences make us stronger. Putting people at the heart of our business, we strive to create an open and inclusive workplace that allows every voice to be heard and diversity to thrive. If you require any reasonable adjustments to the recruitment process, please let our talent acquisition team know. Because together, we are one Urenco. We are enriching the world. And enriching your future.
Head of ITLocation: Leicester (3 days per week onsite)Salary: £90,000 - £100,000 + BenefitsSector: Manufacturing c150 Users c£80m Turnover Are you an experienced IT leader with the presence to influence at board level and the pragmatism to get things done?Do you thrive in a hands-on environment where technology directly impacts operations, efficiency and security? I'm recruiting on behalf of an established and successful £80m turnover manufacturing business based in Leicester, who are looking for a Head of IT to own and mature the entire IT strategy, operations and cyber posture. What You'll Do: Lead and develop a small internal IT team (initially 2 direct reports) while managing offshore/outsourced partners Own IT strategy, service delivery and infrastructure for 150 users across office and shop floor environments Maintain and enhance Cyber Essentials and ISO 27001 compliance across systems, policies and processes Implement ITIL aligned service management practices to ensure stability and uptime Oversee suppliers, contracts and budgets whilst ensuring value and performance Work closely with senior leadership to drive efficiency, resilience and innovation through technology What You'll Bring: Proven experience as Head of IT / IT Manager / IT Director within a manufacturing or industrial setting Strong knowledge of Cyber Essentials, ISO 27001, ITIL and supplier governance Experience working with offshore or managed service partners A balance of strategic thinking and hands-on delivery. You can set direction and roll up your sleeves Excellent communication skills with the gravitas to engage at board level Why Join Us? Genuine ownership of IT across a growing, financially stable £80m business Direct impact on operations, performance and resilience Supportive leadership team and room to modernise / shape future roadmap Competitive salary + benefits + future progression opportunity RSG Plc is acting as an Employment Agency in relation to this vacancy.
14/10/2025
Full time
Head of ITLocation: Leicester (3 days per week onsite)Salary: £90,000 - £100,000 + BenefitsSector: Manufacturing c150 Users c£80m Turnover Are you an experienced IT leader with the presence to influence at board level and the pragmatism to get things done?Do you thrive in a hands-on environment where technology directly impacts operations, efficiency and security? I'm recruiting on behalf of an established and successful £80m turnover manufacturing business based in Leicester, who are looking for a Head of IT to own and mature the entire IT strategy, operations and cyber posture. What You'll Do: Lead and develop a small internal IT team (initially 2 direct reports) while managing offshore/outsourced partners Own IT strategy, service delivery and infrastructure for 150 users across office and shop floor environments Maintain and enhance Cyber Essentials and ISO 27001 compliance across systems, policies and processes Implement ITIL aligned service management practices to ensure stability and uptime Oversee suppliers, contracts and budgets whilst ensuring value and performance Work closely with senior leadership to drive efficiency, resilience and innovation through technology What You'll Bring: Proven experience as Head of IT / IT Manager / IT Director within a manufacturing or industrial setting Strong knowledge of Cyber Essentials, ISO 27001, ITIL and supplier governance Experience working with offshore or managed service partners A balance of strategic thinking and hands-on delivery. You can set direction and roll up your sleeves Excellent communication skills with the gravitas to engage at board level Why Join Us? Genuine ownership of IT across a growing, financially stable £80m business Direct impact on operations, performance and resilience Supportive leadership team and room to modernise / shape future roadmap Competitive salary + benefits + future progression opportunity RSG Plc is acting as an Employment Agency in relation to this vacancy.
Head of Cyber Security - Enterprise-wide Cyber & Information Security Location: London - 5 days on-site Salary: £95-100,000 per annum Type: Permanent My client is looking to recruit a Head of Cyber Security to lead and shape their enterprise-wide security function. This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber Essentials Plus. You will be the single point of accountability for all security matters, reporting directly to the executive team and influencing critical business decisions. Key Responsibilities: Develop, maintain, and deliver a 3-5 year Security Strategy and Roadmap covering technology, people, and processes. Embed security by design across projects, platforms, data flows, and product development. Lead enterprise-wide information, cyber, and data security governance. Define and implement security frameworks, policies, and operating models. Ensure compliance with GDPR, PCI DSS, Cyber Essentials Plus, and ISO/IEC 27001:2022 aligned practices. Lead Data Protection Impact Assessments (DPIAs), data mapping, classification, and retention programs. Oversee incident response, vulnerability management, patch compliance, and secure configuration baselines using SCCM, Ivanti, Intune, GPO, and Azure Defender. Drive SOC integration, threat intelligence, and monitoring to continuously improve detection and response capabilities. Manage hybrid environments, including Azure, AWS, Nutanix, and on-premise infrastructure. Support SD-WAN, cloud firewalls, CASB, Zero Trust, and SASE architectures. Own enterprise security risk assessments, track key risk indicators (KRIs), and report on cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM, or CISA certified (or equivalent). Track record of delivering security programs aligned to ISO 27001, NIST, PCI DSS, and Cyber Essentials Plus. Hands-on experience with cloud platforms (Azure, AWS), on-premise networks, and hybrid architectures. Strong experience in Zero Trust security models. Experienced in security tooling selection and implementation. Deep understanding of data protection legislation, risk management frameworks, and compliance requirements. Exceptional leadership, stakeholder engagement, and influencing skills.
14/10/2025
Full time
Head of Cyber Security - Enterprise-wide Cyber & Information Security Location: London - 5 days on-site Salary: £95-100,000 per annum Type: Permanent My client is looking to recruit a Head of Cyber Security to lead and shape their enterprise-wide security function. This is a senior leadership role offering the opportunity to define security strategy, strengthen governance, and protect critical systems, data, and operations. The Role: As Head of Security, you will own the strategic and operational delivery of all information and cyber security activities. You'll develop and implement robust security policies, oversee incident response, and ensure compliance with GDPR, PCI DSS, ISO 27001, and Cyber Essentials Plus. You will be the single point of accountability for all security matters, reporting directly to the executive team and influencing critical business decisions. Key Responsibilities: Develop, maintain, and deliver a 3-5 year Security Strategy and Roadmap covering technology, people, and processes. Embed security by design across projects, platforms, data flows, and product development. Lead enterprise-wide information, cyber, and data security governance. Define and implement security frameworks, policies, and operating models. Ensure compliance with GDPR, PCI DSS, Cyber Essentials Plus, and ISO/IEC 27001:2022 aligned practices. Lead Data Protection Impact Assessments (DPIAs), data mapping, classification, and retention programs. Oversee incident response, vulnerability management, patch compliance, and secure configuration baselines using SCCM, Ivanti, Intune, GPO, and Azure Defender. Drive SOC integration, threat intelligence, and monitoring to continuously improve detection and response capabilities. Manage hybrid environments, including Azure, AWS, Nutanix, and on-premise infrastructure. Support SD-WAN, cloud firewalls, CASB, Zero Trust, and SASE architectures. Own enterprise security risk assessments, track key risk indicators (KRIs), and report on cyber maturity to executive leadership. Drive security culture through training, phishing simulations, and awareness programs. Partner with IT, Legal, HR, and business units to embed security in operations and service delivery. Provide security input for vendor assessments, third-party risk, and M&A due diligence. Candidate Profile: Proven senior leadership experience in information, cyber, or data security. CISSP, CISM, or CISA certified (or equivalent). Track record of delivering security programs aligned to ISO 27001, NIST, PCI DSS, and Cyber Essentials Plus. Hands-on experience with cloud platforms (Azure, AWS), on-premise networks, and hybrid architectures. Strong experience in Zero Trust security models. Experienced in security tooling selection and implementation. Deep understanding of data protection legislation, risk management frameworks, and compliance requirements. Exceptional leadership, stakeholder engagement, and influencing skills.
I am working in partnership with a long established (over twenty-five years) provider of manned guarding and associated services. They are high performing holders of Approved Contractor Status and hold NSI gold medal accreditation. Their aim was to provide high quality, bespoke staffed security services to demanding and discerning customers throughout the United Kingdom. They provide a large variety of internal and external Security Options including: Security Officers, Mobile Services, Graffiti Removal, Electronic Security, Remote Monitoring and a newly launched Cyber Security Training division. They have an enviable portfolio of well-known clients that includes educational establishments (such as halls of residence), high-end offices, hospitals, local authorities, financial institutions, logistics and manufacturing companies, although over the years they have gained experience in most sectors. They are currently looking for an additional Business Development Manager to join their sales team, which currently consists of a Head of Sales, a full-time BDM and a hybrid sales/operations manager. The selling area will be London and the Home Counties. The sales department within the company has a very open culture and is geared towards sitting down as a team and finding the best strategy to secure the business. So, for example a BDM may have strong relationships or knowledge of a particular client, sector or geographical area, this knowledge would be utilised in the best possible way to win a contract. As a company they actively creat leads although the incumbent will be expected to have their own contacts. Candidates for the role must be industry experienced, currently working in a similar role or have done so in the last twelve months, possess at least two years manned guarding sales experience have an excellent knowledge of the entire sales cycle from initial lead finding through to tendering and closing the sale, have excellent client engagement, persuasion and communication skills and reside with commuting distance of their offices near Heathrow. A company car will be supplied or an allowance will be paid, a phone and laptop are supplied. The position has an annual sales target of 1 million. Commission is paid at 1% to target, 1% bonus for hitting target and 2% above target (this is open ended). Salary circa 40k commission (possibly higher for an exceptional candidate), 22 days holiday plus Bank Holidays, NEST pension scheme (which can be upgraded). We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
13/10/2025
Full time
I am working in partnership with a long established (over twenty-five years) provider of manned guarding and associated services. They are high performing holders of Approved Contractor Status and hold NSI gold medal accreditation. Their aim was to provide high quality, bespoke staffed security services to demanding and discerning customers throughout the United Kingdom. They provide a large variety of internal and external Security Options including: Security Officers, Mobile Services, Graffiti Removal, Electronic Security, Remote Monitoring and a newly launched Cyber Security Training division. They have an enviable portfolio of well-known clients that includes educational establishments (such as halls of residence), high-end offices, hospitals, local authorities, financial institutions, logistics and manufacturing companies, although over the years they have gained experience in most sectors. They are currently looking for an additional Business Development Manager to join their sales team, which currently consists of a Head of Sales, a full-time BDM and a hybrid sales/operations manager. The selling area will be London and the Home Counties. The sales department within the company has a very open culture and is geared towards sitting down as a team and finding the best strategy to secure the business. So, for example a BDM may have strong relationships or knowledge of a particular client, sector or geographical area, this knowledge would be utilised in the best possible way to win a contract. As a company they actively creat leads although the incumbent will be expected to have their own contacts. Candidates for the role must be industry experienced, currently working in a similar role or have done so in the last twelve months, possess at least two years manned guarding sales experience have an excellent knowledge of the entire sales cycle from initial lead finding through to tendering and closing the sale, have excellent client engagement, persuasion and communication skills and reside with commuting distance of their offices near Heathrow. A company car will be supplied or an allowance will be paid, a phone and laptop are supplied. The position has an annual sales target of 1 million. Commission is paid at 1% to target, 1% bonus for hitting target and 2% above target (this is open ended). Salary circa 40k commission (possibly higher for an exceptional candidate), 22 days holiday plus Bank Holidays, NEST pension scheme (which can be upgraded). We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
Technical Applications Manager - 12 Month Fixed Term Contract Can work remotely but must be available to travel to our offices or customers as and when required. Job Summary We are currently looking for an experienced Technical Applications Manager who will lead Telents Enterprise Applications product team who are responsible for managing the day-to-day application service and delivery of system enhancements, projects, major incidents and support. Working closely with the wider IT leadership to deliver technical application upgrades and supporting the integration of Telents application estate into M Group. Key Deliverables - Lead the delivery of Telents Enterprise Application service to ensure technology supports the delivery of Telents business strategy. - Manage a team of internal, and external partners, specialists responsible for the development, implementation, and support of enterprise applications. - Support the team, including solution architects, product owners, engineers and business analysts, fostering a culture of high performance, innovation, and continuous improvement - Oversee the day-to-day operations of enterprise applications, to ensure efficient and seamless operations. - Oversee the maintenance of enterprise applications such as ERP (Oracle E-Business Suite), CRM (Salesforce), HR (Oracle HCM), Oracle Fusion, Document Management (Oracle WebCenter) and other business critical products. - Develop technical application roadmaps in collaboration with key business users to schedule and deliver application upgrades, ensuring vulnerabilities are removed asap and application software versions remain evergreen. - Lead Business Continuity and Disaster Recovery activities to ensure continued service resilience across the application estate. - Work in partnership with procurement and the business to effectively manage 3rd party application partners, through regular engagement and quarterly business reviews. - Work closely with cross-functional teams, including business leaders, department heads, and IT professionals, to understand their requirements, provide solutions, and deliver applications that enhance operational efficiency and effectiveness. - Ensure enterprise application processes comply with ITGC, internal policies relevant industry standards, data protection regulations - Implement appropriate security measures and controls to safeguard data integrity and protect against cyber threats. - Manage the budget and Fin ops operations, including Saas subscription, capital and operational expenses, and maintain relationships with external service providers and vendors. What will you bring - Extensive knowledge of IT systems and technical integrations to a high degree of technical skill. - Experience in ensuring the day-to-day smooth running of the EA operations, enhancements, support projects and some involvement with application modernisation programmes. - Strong Stakeholder Management and communications skills, with the ability to communicate and influence at all levels (inc. C-level) - Ability to work in a highly dynamic environment and able to switch from strategic to tactical hands-on approach - Experience in vendor management, previous experience of managing strategic partners including Oracle and Salesforce. - Windows, SQL and SDLC knowledge What we offer: - A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. - We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. - Benefits include: - 26 days annual leave per annum plus Bank Holidays - Pension - Life Assurance - Healthcare - On-line discount store
13/10/2025
Seasonal
Technical Applications Manager - 12 Month Fixed Term Contract Can work remotely but must be available to travel to our offices or customers as and when required. Job Summary We are currently looking for an experienced Technical Applications Manager who will lead Telents Enterprise Applications product team who are responsible for managing the day-to-day application service and delivery of system enhancements, projects, major incidents and support. Working closely with the wider IT leadership to deliver technical application upgrades and supporting the integration of Telents application estate into M Group. Key Deliverables - Lead the delivery of Telents Enterprise Application service to ensure technology supports the delivery of Telents business strategy. - Manage a team of internal, and external partners, specialists responsible for the development, implementation, and support of enterprise applications. - Support the team, including solution architects, product owners, engineers and business analysts, fostering a culture of high performance, innovation, and continuous improvement - Oversee the day-to-day operations of enterprise applications, to ensure efficient and seamless operations. - Oversee the maintenance of enterprise applications such as ERP (Oracle E-Business Suite), CRM (Salesforce), HR (Oracle HCM), Oracle Fusion, Document Management (Oracle WebCenter) and other business critical products. - Develop technical application roadmaps in collaboration with key business users to schedule and deliver application upgrades, ensuring vulnerabilities are removed asap and application software versions remain evergreen. - Lead Business Continuity and Disaster Recovery activities to ensure continued service resilience across the application estate. - Work in partnership with procurement and the business to effectively manage 3rd party application partners, through regular engagement and quarterly business reviews. - Work closely with cross-functional teams, including business leaders, department heads, and IT professionals, to understand their requirements, provide solutions, and deliver applications that enhance operational efficiency and effectiveness. - Ensure enterprise application processes comply with ITGC, internal policies relevant industry standards, data protection regulations - Implement appropriate security measures and controls to safeguard data integrity and protect against cyber threats. - Manage the budget and Fin ops operations, including Saas subscription, capital and operational expenses, and maintain relationships with external service providers and vendors. What will you bring - Extensive knowledge of IT systems and technical integrations to a high degree of technical skill. - Experience in ensuring the day-to-day smooth running of the EA operations, enhancements, support projects and some involvement with application modernisation programmes. - Strong Stakeholder Management and communications skills, with the ability to communicate and influence at all levels (inc. C-level) - Ability to work in a highly dynamic environment and able to switch from strategic to tactical hands-on approach - Experience in vendor management, previous experience of managing strategic partners including Oracle and Salesforce. - Windows, SQL and SDLC knowledge What we offer: - A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. - We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. - Benefits include: - 26 days annual leave per annum plus Bank Holidays - Pension - Life Assurance - Healthcare - On-line discount store
Cyber Security Engineer Salary from £45,000 Up to 10% bonus 40 Hours Per Week Doxford Park, Sunderland - Hybrid Working At Northern Gas Networks (NGN), we re on a mission to keep our networks, systems, and people secure in an increasingly complex digital world. To help us stay ahead of evolving threats, we are looking for a Cyber Security Engineer who is passionate about protecting critical infrastructure, building resilience, and raising security awareness across the business. This goes beyond simply reviewing logs or fixing vulnerabilities; it s about redefining how security is perceived and integrated across everything we do. You will take a hands-on role in incident response, lead initiatives to strengthen our security posture, and be a key force in ensuring NGN stays ahead of evolving cyber threats. Please Note: National Security Vetting is a requirement for this role Key Accountabilities & Responsibilities Take the lead in detecting, responding to, and resolving security incidents Proactively monitor threats, manage vulnerabilities, and maintain robust system security controls Collaborate closely with Infrastructure and Service Delivery teams to safeguard our AWS and enterprise environments Investigate and assess security events, prioritising critical risks and driving effective remediation Conduct simulated attacks and lead awareness initiatives to strengthen our security-first culture Contribute to the delivery of our NIS Directive Improvement Plan, ensuring compliance becomes a strategic advantage, not just a checkbox What we are looking for Experience with SIEM tools, logging, and cyber incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness Desirable: ITIL Foundation Certificate, SSCP Certificate If you re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before the advertised deadline once we've received enough suitable candidates What we offer you Salary from £45,000 per annum Up to 10% bonus per annum 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period) SSP for the first 2 calendar days then occupational sick pay A generous stakeholder 5/10 pension scheme Flexible benefits and salary sacrifice options from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days and much more! An array of fantastic family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more! We are Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That s around 6.7 million individual customers. We don t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria. Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy! Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our Opportunity Action Plan having signed the Social Mobility Pledge campaign, whereby we will establish our business as a force for good in the communities that we serve. Next Steps - Please apply by clicking 'apply' and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be in contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role throughout November. We look forward to receiving your application for the role. If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at (url removed)
13/10/2025
Full time
Cyber Security Engineer Salary from £45,000 Up to 10% bonus 40 Hours Per Week Doxford Park, Sunderland - Hybrid Working At Northern Gas Networks (NGN), we re on a mission to keep our networks, systems, and people secure in an increasingly complex digital world. To help us stay ahead of evolving threats, we are looking for a Cyber Security Engineer who is passionate about protecting critical infrastructure, building resilience, and raising security awareness across the business. This goes beyond simply reviewing logs or fixing vulnerabilities; it s about redefining how security is perceived and integrated across everything we do. You will take a hands-on role in incident response, lead initiatives to strengthen our security posture, and be a key force in ensuring NGN stays ahead of evolving cyber threats. Please Note: National Security Vetting is a requirement for this role Key Accountabilities & Responsibilities Take the lead in detecting, responding to, and resolving security incidents Proactively monitor threats, manage vulnerabilities, and maintain robust system security controls Collaborate closely with Infrastructure and Service Delivery teams to safeguard our AWS and enterprise environments Investigate and assess security events, prioritising critical risks and driving effective remediation Conduct simulated attacks and lead awareness initiatives to strengthen our security-first culture Contribute to the delivery of our NIS Directive Improvement Plan, ensuring compliance becomes a strategic advantage, not just a checkbox What we are looking for Experience with SIEM tools, logging, and cyber incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness Desirable: ITIL Foundation Certificate, SSCP Certificate If you re motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before the advertised deadline once we've received enough suitable candidates What we offer you Salary from £45,000 per annum Up to 10% bonus per annum 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period) SSP for the first 2 calendar days then occupational sick pay A generous stakeholder 5/10 pension scheme Flexible benefits and salary sacrifice options from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days and much more! An array of fantastic family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more! We are Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That s around 6.7 million individual customers. We don t generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria. Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy! Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our Opportunity Action Plan having signed the Social Mobility Pledge campaign, whereby we will establish our business as a force for good in the communities that we serve. Next Steps - Please apply by clicking 'apply' and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be in contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role throughout November. We look forward to receiving your application for the role. If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at (url removed)
Job Title: IT Helpdesk Team Leader Location: Bridgend, South Wales (travel is expected as part of this role) Salary : 28,000 to 30,000 per annum Job Type: Full time, Permanent Working Hours: 5 days per week, 8 hours per day during our open hours of Monday to Sunday; 08:00 to 18:00 About Us: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer-focused individual with previous experience of leadership within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and passing it through to the engineering team. Key Responsibilities: Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions. Issue work to team members based on capacity / skillset / knowledge Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team's communication through call quality monitoring Measure, monitor and report team KPIs to the Head of Service, highlighting successes, challenges, and performance against objectives Ensuring all open cases are updated with relevant information and customers are regularly updated Be accountable and responsible for consistently giving a first-class service through our Helpdesk Provide additions and updates to existing process documentation, ensuring we keep solutions up to date About you: You will have proven leadership experience, ideally within an ICT/Telecoms Helpdesk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Salary dependent on experience within range of 28,000 - 30,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 2nd Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.
13/10/2025
Full time
Job Title: IT Helpdesk Team Leader Location: Bridgend, South Wales (travel is expected as part of this role) Salary : 28,000 to 30,000 per annum Job Type: Full time, Permanent Working Hours: 5 days per week, 8 hours per day during our open hours of Monday to Sunday; 08:00 to 18:00 About Us: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer-focused individual with previous experience of leadership within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and passing it through to the engineering team. Key Responsibilities: Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions. Issue work to team members based on capacity / skillset / knowledge Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team's communication through call quality monitoring Measure, monitor and report team KPIs to the Head of Service, highlighting successes, challenges, and performance against objectives Ensuring all open cases are updated with relevant information and customers are regularly updated Be accountable and responsible for consistently giving a first-class service through our Helpdesk Provide additions and updates to existing process documentation, ensuring we keep solutions up to date About you: You will have proven leadership experience, ideally within an ICT/Telecoms Helpdesk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Salary dependent on experience within range of 28,000 - 30,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 2nd Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.
Cyber Security Engineer Salary from £45,000 Up to 10% bonus40 Hours Per Week Doxford Park, Sunderland - Hybrid Working At Northern Gas Networks (NGN), we're on a mission to keep our networks, systems, and people secure in an increasingly complex digital world. To help us stay ahead of evolving threats, we are looking for a Cyber Security Engineer who is passionate about protecting critical infrastructure, building resilience, and raising security awareness across the business. This goes beyond simply reviewing logs or fixing vulnerabilities; it's about redefining how security is perceived and integrated across everything we do. You will take a hands-on role in incident response, lead initiatives to strengthen our security posture, and be a key force in ensuring NGN stays ahead of evolving cyber threats. Please Note: National Security Vetting is a requirement for this role Key Accountabilities & Responsibilities Take the lead in detecting, responding to, and resolving security incidents Proactively monitor threats, manage vulnerabilities, and maintain robust system security controls Collaborate closely with Infrastructure and Service Delivery teams to safeguard our AWS and enterprise environments Investigate and assess security events, prioritising critical risks and driving effective remediation Conduct simulated attacks and lead awareness initiatives to strengthen our security-first culture Contribute to the delivery of our NIS Directive Improvement Plan, ensuring compliance becomes a strategic advantage, not just a checkbox What we are looking for Experience with SIEM tools, logging, and cyber incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness Desirable: ITIL Foundation Certificate, SSCP Certificate If you're motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before the advertised deadline once we've received enough suitable candidates What we offer you Salary from £45,000 per annum Up to 10% bonus per annum 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period) SSP for the first 2 calendar days then occupational sick pay A generous stakeholder 5/10 pension scheme Flexible benefits and salary sacrifice options from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days and much more! An array of fantastic family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more! We are Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That's around 6.7 million individual customers. We don't generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria. Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy! Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our 'Opportunity Action Plan' having signed the Social Mobility Pledge campaign, whereby we will establish our business as a 'force for good' in the communities that we serve. Next Steps - Please apply by clicking 'apply' and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be in contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role throughout November. We look forward to receiving your application for the role. If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at
13/10/2025
Full time
Cyber Security Engineer Salary from £45,000 Up to 10% bonus40 Hours Per Week Doxford Park, Sunderland - Hybrid Working At Northern Gas Networks (NGN), we're on a mission to keep our networks, systems, and people secure in an increasingly complex digital world. To help us stay ahead of evolving threats, we are looking for a Cyber Security Engineer who is passionate about protecting critical infrastructure, building resilience, and raising security awareness across the business. This goes beyond simply reviewing logs or fixing vulnerabilities; it's about redefining how security is perceived and integrated across everything we do. You will take a hands-on role in incident response, lead initiatives to strengthen our security posture, and be a key force in ensuring NGN stays ahead of evolving cyber threats. Please Note: National Security Vetting is a requirement for this role Key Accountabilities & Responsibilities Take the lead in detecting, responding to, and resolving security incidents Proactively monitor threats, manage vulnerabilities, and maintain robust system security controls Collaborate closely with Infrastructure and Service Delivery teams to safeguard our AWS and enterprise environments Investigate and assess security events, prioritising critical risks and driving effective remediation Conduct simulated attacks and lead awareness initiatives to strengthen our security-first culture Contribute to the delivery of our NIS Directive Improvement Plan, ensuring compliance becomes a strategic advantage, not just a checkbox What we are looking for Experience with SIEM tools, logging, and cyber incident response Strong knowledge of EDR/AV solutions, vulnerability testing, and management Familiarity with Office 365, Active Directory, and network security (TCP/IP) Understanding of SCCM, Intune, patching processes, and ITIL practices Hands-on experience with Windows (essential) and Linux (desirable) environments Exposure to cloud platforms (AWS desirable) and web proxy technologies Background in IT risk, controls, and cyber awareness Desirable: ITIL Foundation Certificate, SSCP Certificate If you're motivated by the idea of protecting systems that millions of people rely on and want to grow your career in a role that balances technical depth with real business impact, we would love to hear from you We encourage early applications, as the vacancy may close before the advertised deadline once we've received enough suitable candidates What we offer you Salary from £45,000 per annum Up to 10% bonus per annum 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period) SSP for the first 2 calendar days then occupational sick pay A generous stakeholder 5/10 pension scheme Flexible benefits and salary sacrifice options from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days and much more! An array of fantastic family-friendly policies such as 6 weeks paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more! We are Northern Gas Networks. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That's around 6.7 million individual customers. We don't generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria. Our Values are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy! Our Equality, Diversity and Inclusion culture at NGN is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our 'Opportunity Action Plan' having signed the Social Mobility Pledge campaign, whereby we will establish our business as a 'force for good' in the communities that we serve. Next Steps - Please apply by clicking 'apply' and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be in contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role throughout November. We look forward to receiving your application for the role. If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at
IT Security & GRC Manager Permanent - £48k - £52k + strong benefits Location: Hybrid - Bristol Your new company I am looking to recruit an IT Security & GRC Manager to join a great public sector organisation. You'll join a forward-thinking organisation with a national footprint and a user base exceeding 2,000 people. With ambitious plans for IT Security transformation, this is a fantastic opportunity to be part of a dynamic and evolving team. The organisation is investing in its IT and Security function and is looking for a leader who can inspire and drive change. Your new role This is an interesting opportunity to join a great organisation at a key time when they are investing in and transforming their IT and Security estate. You will be running the IT Security and GRC department, reporting into the Head of IT. Key parts of the role include: Shape and steer the direction of IT security governance, ensuring alignment with business strategy, HMG requirements, and evolving threat landscapes. Ensure the organisation meets the standards expected of a government department, embedding capabilities to Identify, Detect, Protect, Respond, and Recover in line with defined frameworks, standards, and practices. To lead modern IT/cyber security thinking and deliverable initiatives. Understand the risk landscape affecting IT systems and information. Prioritise risk treatment and resources based on impact, human factors, and cost-effectiveness. Assurance and compliance oversight and management Manage the IT Security, Governance, Risk and Compliance team, ensuring clear direction, support, and professional development. What you'll need to succeed At least one of the following, ideally 2 of CISM / CISA / CISMP Strong demonstrable experience of IT and cyber governance, compliance, risk, and security within enterprise IT environments. Awareness and experience of working within industry, Government and NCSC security governance frameworks, standards, policies, and legislation (e.g. GovAssure, Cyber Assurance Framework, Government Functional Standards, Cyber Essentials, GDPR. Experience communicating with stakeholders at all levels. Experience leading or contributing to the response and resolution of IT/cyber security incidents, including investigation, remediation, assurance, continuous improvement. Experience of being a central point for provision of IT/cyber security and risk guidance. Able to manage sensitive and challenging situations with discretion, fairness, empathy. Awareness of vulnerability management tools; enterprise IT systems, services, infrastructure, networking, applications in cloud, on-prem, and hybrid environments. Security tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up to 30 days) Hybrid working 2 days in Bristol per week (open to negotiation for the right candidate) Strong civil service pension (27%) And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
13/10/2025
Full time
IT Security & GRC Manager Permanent - £48k - £52k + strong benefits Location: Hybrid - Bristol Your new company I am looking to recruit an IT Security & GRC Manager to join a great public sector organisation. You'll join a forward-thinking organisation with a national footprint and a user base exceeding 2,000 people. With ambitious plans for IT Security transformation, this is a fantastic opportunity to be part of a dynamic and evolving team. The organisation is investing in its IT and Security function and is looking for a leader who can inspire and drive change. Your new role This is an interesting opportunity to join a great organisation at a key time when they are investing in and transforming their IT and Security estate. You will be running the IT Security and GRC department, reporting into the Head of IT. Key parts of the role include: Shape and steer the direction of IT security governance, ensuring alignment with business strategy, HMG requirements, and evolving threat landscapes. Ensure the organisation meets the standards expected of a government department, embedding capabilities to Identify, Detect, Protect, Respond, and Recover in line with defined frameworks, standards, and practices. To lead modern IT/cyber security thinking and deliverable initiatives. Understand the risk landscape affecting IT systems and information. Prioritise risk treatment and resources based on impact, human factors, and cost-effectiveness. Assurance and compliance oversight and management Manage the IT Security, Governance, Risk and Compliance team, ensuring clear direction, support, and professional development. What you'll need to succeed At least one of the following, ideally 2 of CISM / CISA / CISMP Strong demonstrable experience of IT and cyber governance, compliance, risk, and security within enterprise IT environments. Awareness and experience of working within industry, Government and NCSC security governance frameworks, standards, policies, and legislation (e.g. GovAssure, Cyber Assurance Framework, Government Functional Standards, Cyber Essentials, GDPR. Experience communicating with stakeholders at all levels. Experience leading or contributing to the response and resolution of IT/cyber security incidents, including investigation, remediation, assurance, continuous improvement. Experience of being a central point for provision of IT/cyber security and risk guidance. Able to manage sensitive and challenging situations with discretion, fairness, empathy. Awareness of vulnerability management tools; enterprise IT systems, services, infrastructure, networking, applications in cloud, on-prem, and hybrid environments. Security tooling such as Mimecast and Microsoft Defender, Sentinel, IDAM services; ITSM tools such as Halo, Lansweeper. Experience leading and managing an IT/Cyber Security function and working groups. ITIL and ITSM. What you'll get in return Salary of between £48k-£52k 25 days annual leave + bank holidays - additional day for each year of service (up to 30 days) Hybrid working 2 days in Bristol per week (open to negotiation for the right candidate) Strong civil service pension (27%) And more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job Title: IT Helpdesk Team Leader Location: Bridgend, South Wales (travel is expected as part of this role) Salary : £28,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 5 days per week, 8 hours per day during our open hours of Monday to Sunday; 08:00 to 18:00 About Us: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer-focused individual with previous experience of leadership within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and passing it through to the engineering team. Key Responsibilities: Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions. Issue work to team members based on capacity / skillset / knowledge Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team's communication through call quality monitoring Measure, monitor and report team KPIs to the Head of Service, highlighting successes, challenges, and performance against objectives Ensuring all open cases are updated with relevant information and customers are regularly updated Be accountable and responsible for consistently giving a first-class service through our Helpdesk Provide additions and updates to existing process documentation, ensuring we keep solutions up to date About you: You will have proven leadership experience, ideally within an ICT/Telecoms Helpdesk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Salary dependent on experience within range of £28,000 - £30,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 2nd Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.
13/10/2025
Full time
Job Title: IT Helpdesk Team Leader Location: Bridgend, South Wales (travel is expected as part of this role) Salary : £28,000 to £30,000 per annum Job Type: Full time, Permanent Working Hours: 5 days per week, 8 hours per day during our open hours of Monday to Sunday; 08:00 to 18:00 About Us: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are looking for an enthusiastic customer-focused individual with previous experience of leadership within the ICT sector, preferably in an IT and/or Telecoms Helpdesk role. You will be responsible for taking inbound calls from customers who require technical assistance and immediately triage their calls with a view to helping and close that ticket. If you are unable to assist, you will be responsible taking all relevant information from the client and passing it through to the engineering team. Key Responsibilities: Support and upskill existing team members through coaching, feedback, monthly one-to-ones, and training sessions. Issue work to team members based on capacity / skillset / knowledge Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Support the team as needed by answering the phone to inbound calls and provide technical support Closely monitor open tickets and ensure your team resolve issues within SLA remotely over the phone, by email, and live chat Monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues and identify trends Assess the effectiveness of the team's communication through call quality monitoring Measure, monitor and report team KPIs to the Head of Service, highlighting successes, challenges, and performance against objectives Ensuring all open cases are updated with relevant information and customers are regularly updated Be accountable and responsible for consistently giving a first-class service through our Helpdesk Provide additions and updates to existing process documentation, ensuring we keep solutions up to date About you: You will have proven leadership experience, ideally within an ICT/Telecoms Helpdesk Solid experience in customer service (excellent verbal and written communication skills required) Loves working as part of a team Comfortable using CRMs and documentation solutions Benefits: Salary dependent on experience within range of £28,000 - £30,000 per annum EMI Share Equity Scheme - own a slice of the "Purple Pie" Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Please Note: Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 2nd Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.
Job Opportunity: Microsoft Azure and O365 Senior Support Engineer Location: Warrington Department: IT Reporting to: Head of IT Are you a cloud-savvy IT professional with a passion for Microsoft technologies? We're looking for a Senior Support Engineer to take ownership of our Microsoft Azure and Office 365 infrastructure, ensuring it remains secure, reliable, and high-performing. Key Responsibilities: Provide expert support and maintenance for Microsoft Azure services (VMs, networking, security, monitoring). Administer and optimize Office 365 applications including Exchange Online, SharePoint, Teams, and OneDrive. Manage Azure Active Directory and identity solutions. Configure and maintain firewalls, routers, switches, and VPNs. Monitor cloud security risks and implement mitigation strategies. Support public-facing, load-balanced web servers. Document systems and processes for transparency and knowledge sharing. Troubleshoot complex technical issues with precision and efficiency. Preferred Skills: PowerShell scripting and automation. Experience with hybrid cloud environments and on-premises integration. Familiarity with compliance frameworks (ISO 27001, Cyber Essentials). Cloud cost optimization and performance tuning. Mentoring junior engineers and leading technical projects. Collaboration: You'll work closely with: IT Support, Infrastructure, Security, and Development teams. Project Managers and Technical Leads. External cloud service providers, vendors, auditors, and clients. Qualifications & Experience: Minimum 5 years in cloud support or infrastructure engineering. Proven experience managing enterprise-level Azure and O365 environments. Track record of leading cloud migration or optimization projects. Ready to take your cloud expertise to the next level? Apply now and become a key player in shaping our cloud strategy and infrastructure.
13/10/2025
Full time
Job Opportunity: Microsoft Azure and O365 Senior Support Engineer Location: Warrington Department: IT Reporting to: Head of IT Are you a cloud-savvy IT professional with a passion for Microsoft technologies? We're looking for a Senior Support Engineer to take ownership of our Microsoft Azure and Office 365 infrastructure, ensuring it remains secure, reliable, and high-performing. Key Responsibilities: Provide expert support and maintenance for Microsoft Azure services (VMs, networking, security, monitoring). Administer and optimize Office 365 applications including Exchange Online, SharePoint, Teams, and OneDrive. Manage Azure Active Directory and identity solutions. Configure and maintain firewalls, routers, switches, and VPNs. Monitor cloud security risks and implement mitigation strategies. Support public-facing, load-balanced web servers. Document systems and processes for transparency and knowledge sharing. Troubleshoot complex technical issues with precision and efficiency. Preferred Skills: PowerShell scripting and automation. Experience with hybrid cloud environments and on-premises integration. Familiarity with compliance frameworks (ISO 27001, Cyber Essentials). Cloud cost optimization and performance tuning. Mentoring junior engineers and leading technical projects. Collaboration: You'll work closely with: IT Support, Infrastructure, Security, and Development teams. Project Managers and Technical Leads. External cloud service providers, vendors, auditors, and clients. Qualifications & Experience: Minimum 5 years in cloud support or infrastructure engineering. Proven experience managing enterprise-level Azure and O365 environments. Track record of leading cloud migration or optimization projects. Ready to take your cloud expertise to the next level? Apply now and become a key player in shaping our cloud strategy and infrastructure.
Job Title: IT Devops Manager Location: Rochester, Kent Salary: Up to £80,000 depending on skills and experience What you'll be doing: Lead , mentor, and motivate a team of developers, functional consultants, and technical staff Oversee the planning, execution, and delivery of development projects Coordinate and communicate with stakeholders to define requirements, priorities, timelines and status Establish and maintain coding standards, development best practices, and technical guidelines Ensure systems are suitable with our environment working with the Enterprise/Data and Solution architects ensuring compliant with cyber security standards Keep abreast of emerging technologies and recommend adoption where beneficial. Encourage a culture of innovation, learning, and collaboration You'll also have people manager responsibilities in this role Your skills and experiences: Essential: Knowledge of key applications, Oracle ERP, Siemens Teamcenter Unified, MSBI, Manufacturing Execution Systems Understanding of cyber security principles and compliance standards Demonstrable experience in software development, including working in a leadership role Strong knowledge of software development life cycles (SDLC), Agile, and DevOps practices Excellent leadership , team-building, and interpersonal skills Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The DevOps team: Reporting to the Head of IT, you will lead a talented team of Oracle Functional Consultants, Oracle Developers and Microsoft Technology Developers. You'll be responsible for day-to-day operations, managing resources, scheduling work and ensuring successful project delivery, all while maintaining strict security compliance. This is an exciting opportunity to join our leadership team as we move towards cloud technologies and drive innovation across the organisation. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 22 nd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
13/10/2025
Full time
Job Title: IT Devops Manager Location: Rochester, Kent Salary: Up to £80,000 depending on skills and experience What you'll be doing: Lead , mentor, and motivate a team of developers, functional consultants, and technical staff Oversee the planning, execution, and delivery of development projects Coordinate and communicate with stakeholders to define requirements, priorities, timelines and status Establish and maintain coding standards, development best practices, and technical guidelines Ensure systems are suitable with our environment working with the Enterprise/Data and Solution architects ensuring compliant with cyber security standards Keep abreast of emerging technologies and recommend adoption where beneficial. Encourage a culture of innovation, learning, and collaboration You'll also have people manager responsibilities in this role Your skills and experiences: Essential: Knowledge of key applications, Oracle ERP, Siemens Teamcenter Unified, MSBI, Manufacturing Execution Systems Understanding of cyber security principles and compliance standards Demonstrable experience in software development, including working in a leadership role Strong knowledge of software development life cycles (SDLC), Agile, and DevOps practices Excellent leadership , team-building, and interpersonal skills Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The DevOps team: Reporting to the Head of IT, you will lead a talented team of Oracle Functional Consultants, Oracle Developers and Microsoft Technology Developers. You'll be responsible for day-to-day operations, managing resources, scheduling work and ensuring successful project delivery, all while maintaining strict security compliance. This is an exciting opportunity to join our leadership team as we move towards cloud technologies and drive innovation across the organisation. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 22 nd October 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 22973 The Skills You'll Need: Fluent in Mandarin, IT Infrastructure, System Administration working experience. Your New Salary: Depending on experience Office based Start: ASAP Working hours : 35 hours Mandarin Speaking IT Infrastructure Manager - What You'll be Doing: Responsible for the daily operation and maintenance of IT rooms, SAN storage, tape backup, AS400 systems, x86 platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting and planning, carrying out business requests analysis and control, proposing and reviewing technical solutions, supervising implementation process, and examining project delivery Responsible for the establishment and renewal of IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office's policies and IT Centre's requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for execution. Responsible for the design and maintenance of contingency plans of the above systems, carrying out annual disaster recovery testing and contingency plans testing Carry out research on new technologies and products, carrying out technical solution design for the continuing development of IT Centre Mandarin Speaking IT Infrastructure Manager - The Skills You'll Need to Succeed: Degree educated in Information Technology, Computer Science, Software Engineering or other equivalent Certificate in SSCP, MCSA, RHCE, CCNP is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English and Mandarin communication skills Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
13/10/2025
Full time
To see more Chinese jobs please follow us on WeChat: teamchinapf AND pfteamchina Ref: 22973 The Skills You'll Need: Fluent in Mandarin, IT Infrastructure, System Administration working experience. Your New Salary: Depending on experience Office based Start: ASAP Working hours : 35 hours Mandarin Speaking IT Infrastructure Manager - What You'll be Doing: Responsible for the daily operation and maintenance of IT rooms, SAN storage, tape backup, AS400 systems, x86 platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting and planning, carrying out business requests analysis and control, proposing and reviewing technical solutions, supervising implementation process, and examining project delivery Responsible for the establishment and renewal of IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office's policies and IT Centre's requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for execution. Responsible for the design and maintenance of contingency plans of the above systems, carrying out annual disaster recovery testing and contingency plans testing Carry out research on new technologies and products, carrying out technical solution design for the continuing development of IT Centre Mandarin Speaking IT Infrastructure Manager - The Skills You'll Need to Succeed: Degree educated in Information Technology, Computer Science, Software Engineering or other equivalent Certificate in SSCP, MCSA, RHCE, CCNP is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English and Mandarin communication skills Please view all our Team China jobs at people-first-recruitment Please follow us on Linkedin: people-first-team-china We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
13/10/2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develop and implement PAM policies, procedures, and guidelines to ensure compliance with regulatory requirements and industry best practices. Monitor PAM activities and alerts to detect potential security breaches or policy violations and take appropriate actions. Conduct regular audits and assessments of the PAM system to identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Work with teams across different territories and areas of Sky, building relationships and improving Sky's privileged security baseline. Be familiar designing and implementing closed loop credential management workflows. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Design, implement, and manage the PAM system to ensure the confidentiality, integrity, and availability of sensitive data and systems. Mentoring and support for other members of the Team. What you'll bring Be CyberArk certified to at least Defender level. Strong recent experience with administrating and configuration of: CyberArk Azure AD Solid understanding of Identity Governance and Administration platforms (preferably One Identity) Expertise in cross platform scripting (Powershell, bash etc.). Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have experience with threat modelling methodologies e.g., STRIDE. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Macintosh Road Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Brick Lane Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
13/10/2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. What you'll do Develop and implement PAM policies, procedures, and guidelines to ensure compliance with regulatory requirements and industry best practices. Monitor PAM activities and alerts to detect potential security breaches or policy violations and take appropriate actions. Conduct regular audits and assessments of the PAM system to identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Work with teams across different territories and areas of Sky, building relationships and improving Sky's privileged security baseline. Be familiar designing and implementing closed loop credential management workflows. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Design, implement, and manage the PAM system to ensure the confidentiality, integrity, and availability of sensitive data and systems. Mentoring and support for other members of the Team. What you'll bring Be CyberArk certified to at least Defender level. Strong recent experience with administrating and configuration of: CyberArk Azure AD Solid understanding of Identity Governance and Administration platforms (preferably One Identity) Expertise in cross platform scripting (Powershell, bash etc.). Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have experience with threat modelling methodologies e.g., STRIDE. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Livingston Macintosh Road Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Brick Lane Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
13/10/2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
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