992 jobs found

Job Title: Cryptography Analyst Location: Hybrid working - 2 days a week in Knutsford Cheshire Duration: Till 31st December 2025 Rate: 445.00 per day (Inside IR35) Successful candidates will be required to go through a BPSS Clearance We are looking for an experienced Cryptography Analyst to join a dedicated security team. You will be supporting the integrity and availability of the clients cryptographic infrastructure. You will play a key role in supporting cryptographic hardware, key management services, certificate management, and ensuring adherence to IT security standards. Your expertise will help shape and secure the operations, aligning with the Crypto strategy and wider departmental goals. Key Responsibilities Manage cryptographic hardware (HSMs - Thales, Entrust, Gemalto, etc.), including installation, configuration, and on-site activities Perform SSH key and certificate management Support cryptographic key lifecycle activities: generation, distribution, storage, recovery, and deletion Maintain accurate documentation and perform regular risk and compliance checks Handle incident, problem, and change management processes (aligned with ITIL best practices) Ensure strong governance, audit trails, and adherence to Barclays' IT Security Standards Contribute to automation and scripting efforts (e.g., Python) to streamline operations Participate in out-of-hours support and provide monthly risk/management reporting Collaborate with global teams across diverse platforms (IBM, Tandem, Unix) Essential Skills & Qualifications Proven experience in cryptography or information security roles Hands-on experience with HSMs from vendors such as Thales, Entrust, or Gemalto Familiarity with HSM monitoring tools Strong scripting or coding skills (Python preferred) ITIL Foundation Certification Bachelor's Degree in Computer Science or related field Strong stakeholder management and communication skills Excellent attention to detail and ability to multitask Proficient in Microsoft Office tools Desirable Skills Operational experience in IT Security environments Industry certifications in security and/or project management Experience with Unix/Windows operating systems Proficiency in tools such as SharePoint, Confluence, and JIRA Understanding of compliance, data protection, and incident response best practices Experience creating and maintaining operational documentation If you are interested and looking for your next role, please apply with a copy of your CV or email - (url removed)

IT Technician (1st and 2nd Line Support) Chester-le-Street - 5 days per week ONSITE 3 month Contract - £20 per hour(Umbrella) One of my national clients' is looking for 2 IT Technicians to join their team on a 3 month basis. The role will be based fully onsite, 5 days per week(Monday-Friday). Key Skills and Responsibilities You will be an experienced IT Engineer, comfortable providing 1st and 2nd Line support. This role does involve working within the helpdesk, therefore you will be confident in supporting end users remotely. Technically you will have experience of supporting within a M365 environment. You will be a team player, ready to hit the ground running and assist in the triage of new and backlogged tickets. Next Steps If you are interested, please submit your updated CV today to be considered. The client is looking for an immediate start, to those who can start w.c 27th October would be preferred.

Service Desk Analyst Peterborough - Hybrid after training is completed (4-6 weeks) 6-month contract (regularly extend) 37.5 hours per week - overtime available 15.18 per hour (Paid Weekly) Rotating shift: Morning 08.00 - 16.30 1 hr break Late Morning 10.30 - 19.00 1 hr break Weekend work is required on a rotational basis. Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: 1st line support experience Previous IT Service Desk experience (or similar) Strong Windows and Google skills Strong communication skills Supporting international internal users Full training and support offered as well as progression opportunities.

Technical Support Engineer - Fire Safety Systems Manchester up to 40,000 + Benefits Full Time, Permanent Applause IT are offering an opportunity for a Technical Support Engineer with experience in fire safety systems to join a growing technical team at a market-leading security and life safety solutions provider. As demand grows for their fire product range, this newly created position sits at the core of their expanding support division, providing office-based support to customers and engineers across the UK. If you're from a field engineering background or already in technical support for fire systems and looking to broaden your product knowledge and career path, this could be the ideal next step. About the Role This role sits within a growing national technical support team, now operating seamlessly across two locations. With the business evolving into a single, unified technical centre of excellence, this position offers the chance to contribute to a true one-stop-shop security platform. Initially focused on fire safety systems, you'll handle 1st and 2nd line support queries from customers, installers, and internal colleagues. Over time, you'll be trained across access control, door entry and potentially home automation technologies, opening doors for long-term progression into site support or commissioning alongside the field engineering team. Key Responsibilities: Provide telephone and email-based technical support for fire alarm products and systems. Take ownership of customer cases, providing timely, accurate troubleshooting and guidance. Help document solutions and create customer-facing technical materials. Collaborate closely with field engineers, product teams and customer service. Over time, support site visits with senior engineers for fault finding or commissioning. Stay current with hardware/software updates and new product releases. Support wider system specification and training queries where required. What We're Looking For: Solid experience supporting or commissioning fire safety systems (e.g. Gent, Kentec, C-TEC, Advanced, Morley, Protec, Fike, Notifier, etc.). Good knowledge of UK fire safety regulations and product standards. A background in electrical/electronic engineering - BTEC Level 4, NVQ or equivalent. Previous experience in technical support or customer-facing engineering. Strong fault-finding and diagnostic abilities. Excellent communication and problem-solving skills, particularly under pressure. A team-first attitude - calm, dependable, and able to stay level-headed when dealing with issues. Full UK driving licence (essential for future progression into field support if desired). Desirable: Experience with security systems such as access control, door entry, and CCTV. Knowledge of Microsoft Windows and general IT systems. A minimum of 5 years' experience in the physical security or life safety industry. Benefits Include: Competitive salary with bonus 25 days holiday + bank holidays, increasing with service Life assurance (4x salary) Health & wellbeing support including 24/7 online GP Annual events calendar and employee recognition schemes Pension (salary sacrifice) Perkbox benefits platform Free fresh fruit, treat days, social events Christmas shutdown Additional Details: Location: Manchester - Office-based Hours: 37.5 per week (typically 08:30-17:30 with staggered starts) Interviews: Remote Teams interview followed by face-to-face in Manchester Start: ASAP If you're a confident technical problem-solver with hands-on experience in fire detection systems - and you're ready to join a growing team at the forefront of the security and life safety industry - click apply now to be considered for the Technical Support Engineer role. Technical Support Engineer - Fire Safety Systems - Manchester up to 40,000 + Benefits Full Time, Permanent

Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service skills, and you can adapt quickly in a fast-paced environment with conflicting priorities and always keep customer service at the forefront of everything they do. Working hours are Monday - Friday on a rotating weekly shift basis as follows: 7am - 3pm (week 1) 8am - 4pm (week 2) 9am - 5pm (week 3) Responsibilities to include: Working within a team of 8 Service Desk Analysts you will provide technical support to our userbase in a multitude of communication methods (telephone, email, self service portal and face-to-face - 70%). Managing request fulfilment, escalations, ad hoc jobs and project activities (30%) Although the role will remain varied, day to day activities will include: - Taking inbound IT support requests and logging on ServiceNow ticketing system - Aiming for 1st line fix where possible - Escalating any unfixable issues to 2nd and 3rd line support - Meeting internal clients at the desk side to assist with hardware and software issues with the aim to resolve at first line - Password resets using Active Directory (AD) - Assisting users with multi factor authentication issues - Assisting users when new technology is rolled out Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

IT Systems Administrator IAM/Active Directory/Azure AD Location: Hybrid - Bournemouth Dorset Salary: Up to £35,000 per annum Ready to take the next step beyond the help desk and move into a focused systems administration role? This opportunity puts you at the heart of user access operations, managing joiners, movers, and leavers across a complex multi-system environment. You'll join a supportive IT team of around six that values initiative, accuracy, and collaboration. The environment is busy and varied, offering plenty of chance to grow while keeping workflows running smoothly behind the scenes. Key Responsibilities Manage end-to-end user administration across Windows, Active Directory, Azure AD, and industry-specific systems. Handle joiner, mover, and leaver processes, including security group membership (nested groups included). Maintain and improve control of the CMDB (Configuration Management Database). Operate within ITIL-aligned processes (Freshservice currently used). Identify and suggest practical process improvements to streamline routine admin tasks. Key Skills & Requirements Hands-on experience with AD and Azure AD administration. Strong organisational skills and a detail-focused approach to repetitive tasks. Track record in IT support (1st line/2nd line) or user administration. Interest in learning and developing in structured, process-driven environments. Desirable: Familiarity with Freshservice, ITIL processes, or CMDB control. Why Apply? This is a perfect "step up" role for someone looking to move beyond the service desk into structured technical administration - with room to contribute ideas that make a difference. You'll gain exposure across multiple business systems, build expertise in identity tools, and play a vital role in ensuring smooth day-to-day operations. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Active Directory Administrator, Azure AD Administrator, IT Support Analyst, User Access Administrator, IT Systems Administrator, Joiner-Mover-Leaver Administrator, Identity Management Assistant, Freshservice Administrator, CMDB Coordinator, ITIL Support Analyst. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. You'll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of their team, you'll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team's success. They're all about fostering a supportive environment, and they fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you'll be part of a fast-paced, customer-focused environment, they're committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you're ready to bring your expertise to a place that values your growth and development, they'd love to hear from you! Benefits of working for Our Client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers' strategic goals, their in-house teams tailor their services to suit every client's unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of Our Client s 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.

IT Systems Administrator IAM / Active Directory / Azure AD Location: Hybrid - Bournemouth Dorset Salary: Up to 35,000 per annum Ready to take the next step beyond the help desk and move into a focused systems administration role? This opportunity puts you at the heart of user access operations, managing joiners, movers, and leavers across a complex multi-system environment. You'll join a supportive IT team of around six that values initiative, accuracy, and collaboration. The environment is busy and varied, offering plenty of chance to grow while keeping workflows running smoothly behind the scenes. Key Responsibilities Manage end-to-end user administration across Windows, Active Directory, Azure AD, and industry-specific systems. Handle joiner, mover, and leaver processes, including security group membership (nested groups included). Maintain and improve control of the CMDB (Configuration Management Database). Operate within ITIL-aligned processes (Freshservice currently used). Identify and suggest practical process improvements to streamline routine admin tasks. Key Skills & Requirements Hands-on experience with AD and Azure AD administration. Strong organisational skills and a detail-focused approach to repetitive tasks. Track record in IT support (1st line / 2nd line) or user administration. Interest in learning and developing in structured, process-driven environments. Desirable: Familiarity with Freshservice, ITIL processes, or CMDB control. Why Apply? This is a perfect "step up" role for someone looking to move beyond the service desk into structured technical administration - with room to contribute ideas that make a difference. You'll gain exposure across multiple business systems, build expertise in identity tools, and play a vital role in ensuring smooth day-to-day operations. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Active Directory Administrator, Azure AD Administrator, IT Support Analyst, User Access Administrator, IT Systems Administrator, Joiner-Mover-Leaver Administrator, Identity Management Assistant, Freshservice Administrator, CMDB Coordinator, ITIL Support Analyst. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

ICT Application Service & Support Analyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in line with SLAs, maintaining strong customer service standards. Implement and test system upgrades, changes and releases within the change control framework. Manage escalated tickets through to resolution, keeping stakeholders informed. Deploy approved hardware and software securely and consistently. Support and maintain key applications; assist in incident/problem resolution per ITIL processes. Share technical knowledge, maintain documentation and create Knowledge Articles for the Service Desk. Liaise with third parties and internal teams to achieve timely issue resolution. Maintain accurate asset and configuration data. Participate in release testing, scheduling and communication. Provide flexible support during core hours and contribute to on-call or shift rotas as required. Additional Information Vetting: Must meet Local Force Management Vetting (MV) and possibly 'Security Check' (SC) levels. Mobility: May be required to work across Gloucestershire sites. Hours: 37 per week (pro rata); may include shifts, weekends, or on-call cover. Travel: Some travel between sites required; valid driving licence preferred. Training: Ongoing technical and professional development expected. Essential Experience & Skills 1st/2nd line support experience in a Windows environment. Strong customer service, problem-solving and organisational skills. Proven ability to work under pressure and meet SLAs. Excellent communication and documentation skills. Desirable Experience improving systems or processes. Proficiency with tools such as Remote Desktop, Registry Editor, PowerShell, Active Directory, and Microsoft Office. Familiarity with change management processes and Windows Server administration. Knowledge of automation tools (PDQ, SCCM, Intune, scripting).

Technical Support Engineer Cambridge upto £25,000 Are you a tech-savvy problem solver looking to kickstart your IT career? Do you enjoy working independently and want to be part of a structured, well-supported environment? Join this IT team as a Technical Support Engineer , where you ll gain hands-on experience with a wide range of systems and technologies , supporting users across multiple sites. As Technical Support Engineer you will benefit from: 25 days holiday (+BH s!) A cycle to work scheme Employee assistance programme scheme Health insurance and life assurance As Technical Support Engineer, your responsibilities will include: Providing 1st line support for software and hardware issues Installing, configuring, and maintaining IT equipment and systems Troubleshooting Microsoft Windows and Office applications Managing user accounts and network configurations Logging and tracking issues through to resolution using the Helpdesk system As Technical Support Engineer, your experience will include: Hands-on experience with Windows Operating Systems and Microsoft Office 365 A good understanding of computer systems, mobile devices, and tech solutions Familiarity with remote desktop tools and helpdesk software (e.g. TeamViewer , ServiceDesk Plus ) Strong communication and problem-solving skills A full UK driving licence and access to your own transport If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Amber Marshall at Rubicon for more information.

On-site IT Engineer On-site IT Engineer required by a high calibre IT Managed Service Provider (MSP), based in London. This business, which operates as an IT Supplier to organisations in various industries (Accountancy, Law Firms, Property Management etc.), is expanding and offers the chance for significant career progression, along with excellent training opportunities. The role will require that you provide a high level of IT support for several prestigious clients of the business on client sites. You'll have solid experience as an On-site Engineer / Field engineer and will have a good level of competency in the following: Duties & Accountabilities: To provide 1st-3rd line support to a portfolio of prestigious clients Monitor systems and identify performance issues proactively Work within strict SLA timeframes and manage escalation of incidents within defined timelines Identify problem trends and implement changes as required Identify, design and plan to ensure continued service availability and ensure all changes are carried Work with other functions within the business to help identify issues and requirements with a view to continued service improvement Visit client sites frequently as required. Technology Requirements: Experience working on an ITIL based Service Desk Excellent troubleshooting skills of standard Microsoft Office suites Windows Server 2008 & 2012 administration experience. Experience troubleshooting network issues (DNS, DHCP, NAT, Subnetting) Working knowledge and administration of AD, Sharepoint, Group policy, Exchange, scripting and remote tools Any exposure to Cisco products would be extremely beneficial Experience working with MAC products would be beneficial Knowledge of Azure Cloud Platform advantageous This is a fantastic opportunity with a small, but very well regarded MSP in London and if you think this role might suit you then apply for this position as soon as possible - it's an urgent requirement. Up to 40k, depending on experience. Hybrid - 3 days in the office/client site, could vary depending on requirements.

2nd Line IT Support Engineer London Bridge, SE1 Hybrid (1 week office / 1-week WFH) £38,000 £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They re all about great service, teamwork and continuous improvement and they re looking for a talented 2nd Line IT Support Engineer to join the journey. What You ll Do: You ll be the friendly face and trusted problem-solver for clients keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of LAN/WAN/Wi-Fi networking Proficiency in Windows Server 2012/2016/2019 and technologies like: Active Directory, Hyper-V, DNS, DHCP, DFS, ADFS, FAP Knowledge of PC setup, TCP/IP networking and system configuration Experience with cloud platforms such as Office 365, Google Workspace, AWS or Azure Why Join? Hybrid flexibility split your time between home and their London Bridge office Supportive, close-knit technical team Real responsibility and client contact Ongoing training and certifications Annual bonus, staff treats, and regular team lunches If you re ready to take the next step and make a genuine impact in a collaborative, growing MSP apply today. Integral Recruitment is acting as an employment agency in regard to this vacancy.

3rd Line IT Service Desk Engineer Whiteley Full Time, Permanent Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. You ll be working alongside a close-knit group of four skilled Engineers who are passionate about delivering exceptional support and solving problems together and independently. As a member of our team, you ll have the opportunity to mentor and guide Junior Engineers, helping them grow while making a real impact on the team s success. We re all about fostering a supportive environment, and we fully invest in your growth with tailored training, progression plans, and plenty of opportunities to advance your career. While you ll be part of a fast-paced, customer-focused environment, we re committed to giving you the tools and support you need to thrive. As part of the role, there is an on-call rotation once a month. If you re ready to bring your expertise to a place that values your growth and development, we d love to hear from you! Benefits of working for Tailor Made Technologies: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology. Experts in Managed IT, Cyber Security and Communications solutions, Tailor Made Technologies (TMT) is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, our in-house teams tailor our services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our 3rd Line IT Service Desk Engineer: Advanced Technical Support: Provide expert-level technical support to address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management: Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation: Create and maintain comprehensive documentation. Customer Support: Interface with external vendors and third-party service providers to resolve technical issues and procure necessary hardware or software. Training and Mentoring: Provide guidance and support to Junior Engineers and support staff. On Call: There is an expectation to be on call once a month. Your Previous Experience: Microsoft Windows desktop and server configuration and support experience. Microsoft Exchange On Prem and Online configuration and support experience. Terminal server environment configuration and support experience (Citrix, AVD, RDS). Active Directory configuration and administration. Strong knowledge and understanding of Group Policy. Strong general networking skills (CLI, Subnetting, NAT). Good understanding of DNS. Router configuration and support experience (Cisco, HP, Draytek). Firewall configuration and support experience (Watchguard, SonicWALL). HP ProLiant and Dell PowerEdge Server Hardware support experience. VMware and Hyper V support experience (VCP an advantage). Storage technologies (NAS, NetApps, Synology). Strong understanding of Office 365. Strong understanding of Microsoft Azure. Strong understanding of Microsoft Intune. Strong understanding of SSL Certificates. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure. Apply today.

Service Desk Analyst - 1st Line IT Support 3 - 6 Month Contract Full time hours, Mon - Fri Market day rate Inside IR35 via Umbrella - Please enquire Location: Warwickshire/Remote working (1 day per week onsite) This is a superb opening to join our leading financial service client, working at their impressive HQ site in Warwickshire 1 day per week. Please disclose your permanent residence when applying. Candidates must live within commuting distance of Warwickshire. Applications with no location will not be considered. As a 1st Line Support Analyst you will join the busy IT Service Desk, providing customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service levels are met. Skills/Experience - Experience in a busy telephone based customer services environment Min 12 - 18 months commercial experience in a 1st line IT service desk/helpdesk role Professional and polite telephone manner Proven customer service experience, ideally gained in a busy environment Experience of MS Office & Lotus Notes Demonstrable analytical and problem-solving skills ServiceNow - desirable Desirable: Some Datacentre/Cloud deployment experience If your profile demonstrates strong and recent experience in the above areas - please submit your application to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

First Line Support Engineer King s Lynn (Hybrid, 2 3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King s Lynn. This is a great opportunity for someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment. Our client are the UK s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK. Key Responsibilities Build, configure, and deploy laptops and desktops following documented procedures Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We re Looking For Experience in laptop/desktop builds and configuration Good working knowledge of Active Directory Familiarity with Microsoft 365 and Windows 10/11 environments Strong attention to detail and ability to follow procedures Excellent communication and problem-solving skills In return, our client can offer £27,000, 25 days holiday and regular progression reviews with opportunities for promotion. If this opportunity sounds of interest, please apply to hear more.

Job Title: Service Desk Manager Location: Halifax (Hybrid - 4 days office 1 day from home) Salary: £55,000 to £65,000 (depending on experience) with a great benefits package Fruition Group have a great opportunity for an experienced Service Desk Manager to join one of the UK's quickest growing companies with a strong focus on leadership, service improvement and customer care. As a Service Desk Manager, you'll be responsible for dealing with stakeholders, being the point of escalation, and growing the reputation around support. Service Desk Manager Responsibilities Lead, coach, and develop a multisite team of 1st to 3rd line IT Support Analysts. Oversee daily operations of the IT Service Desk, ensuring SLAs are met across incident, request, and problem management. Act as the primary escalation point for major incidents, coordinating resolution and stakeholder communication. Own and improve ITSM processes including incident, problem, request, change, and major incident management. Monitor service desk KPIs. Ensure smooth collaboration across infrastructure, development, and platform teams. Maintain excellent service quality and communication with internal and external users. Promote a culture of continuous improvement and customer service excellence. Contribute to IT strategy by identifying automation opportunities and service enhancements. Service Desk Manager Requirements Proven experience managing an IT Service Desk or Technical Support function. Strong working knowledge of ITSM frameworks. Hands on expertise in incident, request, problem, and major incident management. Skilled in leading and developing high performing support teams (1st to 3rd line). Experience with major incident response and crisis communication. Customer focused with strong interpersonal and stakeholder management abilities. Familiarity with ITSM tools. Broad understanding of infrastructure, networking, and end user technologies. Ability to combine strategic thinking with hands on technical problem solving. To find out more and explore this opportunity further, please apply! We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Are you an Information Security expert looking to work for one of the UK's largest charities? British Heart Foundation (BHF) is undergoing a digital transformation and seeking an Information Security Manager to oversee Governance, Risk, and Compliance (GRC) within the security team and ensure regulatory and policy compliance. Joining a dynamic and growing information security team at an exciting point in the charities history you ll collaborate with teams across British Heart Foundation (BHF) to protect BHF s objectives and integrity. Responsibilities include risk identification, assessment, mitigation, and maintaining a robust governance framework. Working within the Information Security GRC team, you'll enhance security, compliance, and risk posture in line with industry standards while maintaining ethical practices. Working arrangements This is a blended role, where your work will be dual located between your home and our London office. At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. About you This opportunity would suit an experienced GRC professional who excels in a collaborative environment and has hands-on risk management and reporting experience. With previous experience within an InfoSec GRC team, you ll have strong knowledge of working with the following: • Payment Card Industry Data Security Standard (PCI-DSS) for a Tier 1 merchant • General Data Protection Regulation (GDPR) • NIST Cybersecurity Framework (CSF) v2.0 • Critical Security Controls Libraries such as CIS Controls • Cyber Essential Plus (CEP) With proven experience in delivering complex GRC activities within a fast-paced and dynamic security domain, you ll have previous experience of working within a risk management framework as well as Cloud Security governance. To be successful in this role you ll also have the following skills and experience: • Effective at building relationships across a large complex organisation and influencing stakeholders. • Excellent communication and presentation skills, able to translate complex security-related matters into terms that are easily understood by colleagues. • Excellent analytical and problem-solving skills. • Able to manage multiple tasks and meet deadlines in a fast-paced environment. About us At BHF, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won t stop until we beat heartbreak forever. We value and respect every individual s unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. Benefits To find out more about the benefits available at BHF please download our benefits document at the bottom of our advert page. How to apply It s quick and easy to apply for a role at BHF. Just click on the apply button below. All you ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role s criteria. As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey. Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

First Line Support Engineer - King's Lynn (Hybrid, 2-3 days on site) The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King's Lynn. This is a great opportunity for someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment. Our client are the UK's leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK. Key Responsibilities Build, configure, and deploy laptops and desktops following documented procedures Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions Create, manage, and disable user accounts in Active Directory Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues Follow IT processes and maintain accurate documentation What We're Looking For Experience in laptop/desktop builds and configuration Good working knowledge of Active Directory Familiarity with Microsoft 365 and Windows 10/11 environments Strong attention to detail and ability to follow procedures Excellent communication and problem-solving skills In return, our client can offer £27,000, 25 days holiday and regular progression reviews with opportunities for promotion. If this opportunity sounds of interest, please apply to hear more.