21 jobs found

We have an excellent opportunity for an IT Technician to join an organisation based in Weston super mare. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs. Benefits for the IT Technician 24 days + bank holiday Career progression Pension Key Responsibilities for the IT Technician: Acting as the first point of contact for all IT Support queries Assisting users remotely or face to face, offering deskside support when needed. Working closely with Senior technician ensuring tickets are escalated and resolved where needed. Researching and documenting solutions to problems on the companies knowledge base. Required Skills & Experience of the IT Support Engineer: Good working knowledge of Windows operating systems (10/11) Experience with Office365 applications and environment Understanding of Active Directory and Windows Server Basic networking skills (TCP/IP, DNS and DHCP) Excellent communication skills both written and verbal If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Teams Migration Support - Floorwalker | On-site | Strand, London | £18.87 Inside A major banking client is migrating from Zoom to Microsoft Teams and requires on-site support at their Strand office. This role involves deskside assistance and floorwalking, helping colleagues adopt Teams confidently following induction training.This is a user-facing role suited to someone patient, approachable, and comfortable guiding others through new tech. Role Overview: Assist users with Teams meetings, calls, chat, and collaboration Troubleshoot login, MFA, and calendar sync issues Provide "how do I?" coaching and usage tips Direct users to self-serve resources and training content Capture recurring issues to feed back to the project team Requirements: Familiarity with Microsoft Teams and Outlook integration Strong communication and interpersonal skills Comfortable working alongside other technicians Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

About the role As a Technician 2 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support.Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Contract Period: Start Date : 29-Oct-2025 and End Date : 27-Mar-2026 Location: Edinburgh Roles and Responsibilities: Resources will provide deskside and floorwalking support to NatWest colleagues during the migration from Zoom to Microsoft Teams. This includes end-user assistance, coaching, "how do I?" guidance, and adoption support following induction training delivered by QA trainers. The resource will work in tandem with another technician floorwalking on site, and a local resource can be used.Engineers will:Support colleagues with Microsoft Teams queries such as: Setting up/joining meetings, calls, and chat Sharing and collaborating on documents in Teams Troubleshooting login or MFA issues Fixing Teams/Outlook calendar integrationResolve end-user issues (audio/video not working, connectivity problems, app crashes, sync errors).Coach colleagues on "how do I?" questions (e.g. sharing screens, adjusting notifications, using the mobile app).Direct users to self-serve resources and digital training content.Capture recurring issues and knowledge gaps to feed back to the project team.Carry out other related support tasks as required. What's in it for you? - Our client loves to reward their people for doing a great job. A daily rate, in-scope IR35, of £ 14.54/hr (PAYE) OR £ 18.87/hr (via a Hays Approved Umbrella Company). Next Steps Once you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you'll be involved in a live virtual interview with one of our client's hiring managers to get to know you better.We look forward to speaking to you! Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud services. If you want the opportunity to work with cutting edge cloud and security applications, supporting professional services in London and beyond, then we want to hear from you! SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Faringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office, but there are also clients across the UK and Worldwide and some UK travel may be required. ABOUT YOU You're technically minded, you have experience in IT support and you're a team player. You have the customer service experience to work independently at client sites in a professional environment. You're tenacious and don't like to give up until you've found a solution. IT is your calling, you're bright and know you have more to offer at an inspiring company. You will be expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop, with a thorough approach to problem solving an appreciation for the various client cultures and their unique requirements. By showing intelligence and an eagerness to learn you will be given freedom to develop new skills and gain training in a wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. CANDIDATE REQUIREMENTS As the Onsite IT Field Support Engineer you will have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows 10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot and configure networking technologies such as WIFI, Firewalls & Routers Exposure to Azure Virtual Desktops desirable Understanding of Multi Factor, Conditional Access, Compliance Policies Understanding of email routing and management - 3rd party spam filters. Mail tracing Skilled in resolving printer issues and collaborating with 3rd party vendors Desirable Professional Qualifications: Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700 CompTIA A+, Network+ BENEFITS WFH one day per week Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Regular career progression reviews 21 days holiday, public holidays, and birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Recruitment referral scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service The organisation aims to respond to all applications. However, if you have not heard from them within 4 weeks, please assume your application has not been successful on this occasion. We appreciate your interest and encourage you to apply for future opportunities. APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13955 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

About the roleSC-cleared engineers to support with deskside laptop handovers for judicial staff. Each engineer will be responsible for completing handovers for approximately 40 judges across various UK regions.Tell me more, tell me more Our client is currently looking fora recruit in joining their current team, below are the job details for yourreference:You can also ask our friendlyrecruitment team for any questions you may have about the role, between 09.00amtill 17.00pm Monday to Friday.Shifts: Monday to Friday (37.5 hours)Location: Salford Quays - ManchesterWorking Hours: 09:00am to 5:30pmContract Duration: 3 MonthsRoles and Responsibilities: Perform deskside laptop handovers for judges, averaging 3 handovers per week Schedule appointments and attend centrally coordinated deployments Participate in 2-3 days of training on the handover process Shadow existing engineers during initial deployments Provide on-the-day configuration and support documentation Remain on-site during handovers (typically 2 hours), with flexibility for overruns Deploy laptops using trolleys and full toolkits across multiple locations Other stuff we're potentially looking for: Active SC Clearance is mandatory Strong attention to detail and ability to follow technical instructions Comfortable working in a structured, high-security environment Excellent communication and teamwork skills What's in it for you? - Our client loves to reward theirpeople for doing a great job. This is 5 day per week onsite contract. A daily rate, in-scope IR35, of £ 19.38 (PAYE) OR £25.15 (via a Hays Approved Umbrella Company). Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful,you'll be involved in a live virtual interview with one of our client's hiringmanagers to get to know you better. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

1st Line / 2nd Line IT Support Analyst 3 month contract £150 - £175 /day Inside IR35 Based in Havant, Hampshire (Full time on site) IT Support Analyst, is required for a leading organisation for a 3 month contract, paying from £150 - £175 / day (inside IR35). Working withing the IT support and IT infrastructure team, the IT Support Analyst will be providing 1st line / 2nd line IT support both deskside and via the IT service desk to users across the organisation. You'll be supporting across Office 365 and some of the wider Microsoft 365 suite - Azure AD, SharePoint, Teams, Intune as well as Windows Server. What's in it for you? Rate : £150 - £175/day IR35 Status : Insite IR35 Location : Based full time on site in Havant, Hampshire. Duration: 3 months Tech : Office 365, Windows Server, Microsoft 365 suite - Azure AD, SharePoint, Teams, Intune What you'll be doing: Providing 1st Line / 2nd Line support to users Desktop support, Service Desk support Hardware support, software support What you'll need: Strong 1st Line / 2nd Line Support experience Strong experience in supporting Office 365 and some of the wider Microsoft 365 tech stake Experience in Azure AD Excellent communication and stakeholder engagement skills This position would suit a 1st Line Support Analyst / 2nd Line Support Analyst / Support Engineer / Desktop Engineer / IT Technician / Service Desk Analyst / Helpdesk Analyst / Helpdesk Support / Service Desk Support Engineer, who has strong 1st line / 2nd line support experience. To be considered for this role, you must be eligible to live and work in the UK.

IT Support Technician£30,000 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pensionCoulsdon / Croydon, CR5 - some local travel required - own car preferred Are you passionate about technology and great with people? We're working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they're looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team. You will already have some experience of providing IT support in a user facing environment, ideally within the education sector, and you will be looking to progress your career within a large organisation with 50+ sites across the UK. Alongside a competitive salary, you'll benefit from up to 31 days' holiday (plus bank holidays), a generous local government pension scheme, and fully funded training and certifications. What you'll be doing: Supporting the smooth running of IT systems to help teaching and learning, run efficiently Providing technical support both in classrooms and deskside across a number of local sites Helping staff and students with their use of IT and AV equipment Setting up and maintaining PCs, Macs, and other devices Installing and updating software, managing access rights, and keeping systems secure Diagnosing and resolving hardware/software issues Collaborating with the wider IT service desk team to share knowledge and offer training What we're looking for: Some hands-on experience in IT Support, in a user facing environment, ideally within the education sector. Strong communication skills and a helpful, solutions-focused attitude Interest or experience in audio-visual (AV) equipment is a bonus Any Microsoft or IT certifications (e.g. MCDST, MCP) are a bonus A full UK driving licence and access to your own car is preferred due to some local travel required Why join? Be part of a respected, national organisation making a real difference in education Enjoy a structured career path and real opportunities to grow Access industry-recognised training, all fully funded Benefit from generous holiday, pension, and a supportive team culture If you're ready to take the next step in your IT career we'd love to hear from you. Apply today and start making a difference! Integral Recruitment is acting as an employment agency in regard to this vacancy.

Onsite Desktop Support Engineer / 2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within the London zones 1 - 6. SALARY: £34,000 per annum + with up to £5,000 Bonus + Benefits (see below) LOCATION: London (travel to client sites within London zones 1 - 6) JOB TYPE: Full-Time, Permanent ONLINE TEST: To be considered you must complete an online test to see how you compare with other applicants. Reach the pass mark and you'll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite Desktop Support Engineer / 2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite Desktop Support Engineer / 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk / Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite Desktop Support Engineer / 2nd Line Technical Support Technician include: Provide Deskside technical support to end users. Log and classify incidents and requests raised in person or via the company's ticketing system Troubleshoot and resolve issues with Microsoft desktop operating systems Support new starter and leaver process with software and hardware requirements Troubleshoot (and resolve) and/or escalate issues reported in relation to customer-specific business applications. Escalate to software vendors and liaise with them as and when required Ensure you are visible on-site. Be the ambassador for the company at all times, promoting the value of the onsite service Manage your time effectively to achieve the best productivity during the day /week Manage your call queue to the highest standard - prioritise and review regularly to ensure you are on top of the priority tickets and managing competing demands Provide customers with regular updates using the appropriate channels and the company's service management platform Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Follow the company's processes for Incident Management, Service Request Fulfilment, Change Management and Problem Management Stay abreast and adhere to ITIL framework (policies and procedures) - make effective use of systems to support quality and efficiency - demonstrate what good looks like to your colleagues in the Service Desk team CANDIDATE REQUIREMENTS Proven experience in a comparable IT support role with a strong technical background Exceptional client-facing skills, including the ability to communicate effectively and explain technical concepts to non-technical users Excellent written and verbal communication skills Strong troubleshooting skills with the ability to use your own initiative Ability to adhere to established processes and identify when to escalate complex technical issues to meet Service Level Agreement (SLA) requirements Highly effective time-management and organisational skills BENEFITS Annual Salary up to £34,000 per annum with a bonus up to £5,000 Working in an inclusive environment Industry renowned training/certifications (sponsored by the company) Personal development time (with the use of Pluralsight training platform) Wide range of company benefits 23 days holiday when you start, plus bank holidays, then earn additional days with years of service Day off on your birthday And more! APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13937 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

IT Support Technician £30,000 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pension Coulsdon / Croydon, CR5 some local travel required own car preferred Are you passionate about technology and great with people? We re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they re looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team. You will already have some experience of providing IT support in a user facing environment, ideally within the education sector, and you will be looking to progress your career within a large organisation with 50+ sites across the UK. Alongside a competitive salary, you ll benefit from up to 31 days holiday (plus bank holidays), a generous local government pension scheme, and fully funded training and certifications. What you ll be doing: Supporting the smooth running of IT systems to help teaching and learning, run efficiently Providing technical support both in classrooms and deskside across a number of local sites Helping staff and students with their use of IT and AV equipment Setting up and maintaining PCs, Macs, and other devices Installing and updating software, managing access rights, and keeping systems secure Diagnosing and resolving hardware/software issues Collaborating with the wider IT service desk team to share knowledge and offer training What we re looking for: Some hands-on experience in IT Support, in a user facing environment, ideally within the education sector. Strong communication skills and a helpful, solutions-focused attitude Interest or experience in audio-visual (AV) equipment is a bonus Any Microsoft or IT certifications (e.g. MCDST, MCP) are a bonus A full UK driving licence and access to your own car is preferred due to some local travel required Why join? Be part of a respected, national organisation making a real difference in education Enjoy a structured career path and real opportunities to grow Access industry-recognised training, all fully funded Benefit from generous holiday, pension, and a supportive team culture If you re ready to take the next step in your IT career we d love to hear from you. Apply today and start making a difference! Integral Recruitment is acting as an employment agency in regard to this vacancy.

Deskside Technician - Onsite in Maidenhead- 40,000 - 45,000 A Global Infrastructure Consultancy are currently recruiting for a Deskside Technician to be based onsite in Maidenhead Essential Duties & Responsibilities: Non-Warranty Hardware Repair Warranty Repair and Management PC lifecycle and Asset Management for Serialised Devices Installations, moves, and changes for Serialised Devices Deskside Software Support Smart Hands Support VIP Support Conferencing Support Event Support Required Skills: Previous PC hardware/software, network and print support experience. Previous VIP support experience Ideally have ServiceNow Ticketing system or have used a similar system. Must be detail-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. Strong organisational skills and ability to prioritise workload, someone who is energised by helping people and making things happen. Please apply for further information ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on the latest Microsoft cloud services. If you want the opportunity to work with cutting edge cloud and security applications, supporting professional services in London and beyond, then we want to hear from you! SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday Fantastic Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular or ad-hoc scheduled basis. Site visits are generally within walking distance of the Farringdon/Chancery Lane office, but there are also clients across the UK and Worldwide and some UK travel may be required. ABOUT YOU You're technically minded, you have experience in IT support and you're a team player. You have the customer service experience to work independently at client sites in a professional environment. You're tenacious and don't like to give up until you've found a solution. IT is your calling, you're bright and know you have more to offer at an inspiring company. You will be expected to demonstrate a strong work ethic when it comes to managing issues, have a keenness to learn and develop, with a thorough approach to problem solving an appreciation for the various client cultures and their unique requirements. By showing intelligence and an eagerness to learn you will be given freedom to develop new skills and gain training in a wide range of cutting-edge technologies including Microsoft Modern Desktop, Intune, Autopilot, Power Platform and Azure. CANDIDATE REQUIREMENTS As the Onsite IT Field Support Engineer you will have: Essential Previous experience in IT support roles, ideally at an MSP Knowledge of Office 365; experience supporting Outlook, OneDrive, SharePoint & Teams & Intune Proficient in supporting and troubleshooting Windows 10 & 11 and Mac devices Exposure to, and understanding of, core Windows server elements including Active Directory, DNS, DHCP Understanding of, and ability to, troubleshoot and configure networking technologies such as WIFI, Firewalls & Routers Exposure to Azure Virtual Desktops desirable Understanding of Multi Factor, Conditional Access, Compliance Policies Understanding of email routing and management - 3rd party spam filters. Mail tracing Skilled in resolving printer issues and collaborating with 3rd party vendors Desirable Professional Qualifications: Microsoft Certifications, particularly cloud ones such as MD-102 and MS-700 CompTIA A+, Network+ BENEFITS WFH one day per week Learning and development opportunities (Microsoft certifications, developmental pathways, internal and external training) Regular career progression reviews 21 days holiday, public holidays, and birthday day off Private healthcare after probation 40% off gym membership Great pension scheme from day one Cycle to work scheme Recruitment referral scheme Eyecare vouchers Central location, next to a famous food market A friendly, inclusive, sustainable work environment Regular social events (tech-infused minigolf and darts, pool, and more!) Electric car scheme after 2 years of service APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13882 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

About the roleAs a Senior DesksideEngineer you will be installing and configuring lab software andcomputers based on established documentation, managing network socketconnections, and supporting the integration of vendor-supplied systems.Tell me more, tell me more Our client is currently looking fora recruit in joining their current team, below are the job details for yourreference:You can also ask our friendlyrecruitment team for any questions you may have about the role, between 09.00amtill 17.00pm Monday to Friday.Shifts: Monday to Friday (37.5 hours)Location: SloughBerkshireWorking Hours: 09:00am to 5:30pmContract Duration: 01-Oct-25 - 31-Mar-26Roles and Responsibilities: Assist with installation of laboratory software based on approved software catalogue Oversee physical network socket connections between switches and patch panels in lab areas Prepare, install, and configure laboratory computers according to governance and documentation standards Support installation of new computerized lab instruments in collaboration with key users and vendors Monitor and troubleshoot Comm Vault lab client backup tickets using CommCell Console Participate in Windows lifecycle management activities (e.g., upgrades, patching) Maintain accurate records of lab assets in CMDB and Lab Inventory systems Provide general troubleshooting and technical support for lab clients Other stuff we're potentially looking for: Proven experience in deskside or IT support roles, preferably in a laboratory or healthcare setting Strong understanding of network infrastructure and hardware setup Familiarity with Comm Vault backup systems and Windows OS lifecycle management Experience with CMDB and asset inventory tools Ability to follow structured documentation and governance protocols Excellent troubleshooting and communication skills Comfortable working in a regulated, documentation-heavy environment What's in it for you? - Our client loves to reward theirpeople for doing a great job. This is 5 day per week onsite contract. A daily rate, in-scope IR35, of £ 19.38 (PAYE) OR £25.15 (via a Hays Approved Umbrella Company). Next StepsOnce you've applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful,you'll be involved in a live virtual interview with one of our client's hiringmanagers to get to know you better. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain at the forefront of the testing services industry, building an enviable reputation. We are looking to recruit an IT Support Technician to support our IT Operations team, this role would ideally suit someone who has around 6 – 12 months experience of working in a similar role, and is looking to join on organisation where the opportunities to progress are endless. Please note that there will be times when you will be required to travel to other sites, so a valid UK driving licence is a must. The location of this role is very fluid at the moment, and will probably sit between our Chatteris site and our Pharmaceutical site in Ely. Basis: Permanent / Full Time Shift: Monday to Friday 08:30 to 17:30 Salary : £19,000 - £24,000 - DOE Reports to: IT Operations Manager, UK & Ireland About the Position The ALS IT Department in the United Kingdom is seeking an IT Support Technician to join our IT Operations team that strives to exceed client expectations by delivering superior support and results on time. Specific Responsibilities This position is responsible for providing exceptional customer service by phone within the IT Helpdesk and great deskside/on-site support within the ALS Offices and Industrial sites. Primary responsibilities include: Log and respond to incidents / service requests and effectively communicate resolutions Assist with delivery of a variety of IT projects Ensuring the security and privacy of networks & computer systems Organising & scheduling upgrades and maintenance Laptop / Desktop build, installation and support Setup & support equipment including laptops, desktop, phones & printer Support maintenance of server room equipment including back-up devices, switches, routers, server Travel to various locations as and when required for issues that cannot be resolved remotely Develop and maintain inventory of all computers, monitors, keyboards, hard drives and other components and equipment. Ordering components as needed. Required Knowledge, Skills and Abilities Demonstrated experience in the installation and support of PC hardware and software technologies, especially MS Office/O365 and Windows XP-7-8-10 and other commercial grade applications. Experience in the support of Windows Server 2008-2019, Active Directory, Microsoft Exchange and Microsoft Teams Managing and troubleshooting mobile computing fleet (Apple/Android devices) Helpdesk ticketing systems (ticket lifecycle, ITIL basics) Windows 2008-2019 server OS, Virtualization (Hyper-V and VMware) TCP/IP networking - basic principles and active troubleshooting Backup technologies (e.g. Veeam, Commvault, Veritas) About you 6 – 12 months of experience in operating and supporting Windows environment - both server and client Good communication skills and understanding of user needs Enthusiastic and strongly motivated Demonstrated ability to troubleshoot technical problems Proven ability to prioritise and deliver to challenging deadlines An excellent opportunity for a motivated and skilled person looking to develop the career within an international company.

About Us: AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision makers from investment management, private equity, management consulting, and corporates connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 1,000+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world. The IT Support role: AlphaSights is looking for a proactive and driven individual to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Based in London, you will provide first-tier online and in-person support to the office. At the same time, you will be joining a global team, contributing to remote support of our global offices in the US, EMEA and Asia. From day one, you will be given areas of responsibility and be expected to manage your own time. You will need to maintain a positive, problem-solving mindset, and be attracted by the challenge of delivering high quality support in a fast-paced environment. You are proactive, creative, and enjoy interacting with other people. You are always to be looking for ways to improve your own work while at the same time being committed to helping the wider team succeed. You are excited to make the most of on-the-job and classroom-based learning, and the opportunity to dive into the field of IT through exposure to a wide array of different technologies, regions, and challenges. Core responsibilities: Troubleshooting tech issues, in person and remotely, including help desk operations and deskside support Configuring and deploying Macs, VoIP phones, hardware, and networking equipment Supporting both our proprietary and third-party software applications Maintaining meeting room hardware for conference calls and video conferencing Collaborating with global colleagues to ensure that all transferees, visitors, and new joiners integrate seamlessly Maintaining the company IT hardware asset register Requirements: 0-2 years work experience (Apple technician, Helpdesk, etc) Bachelor's degree Strong understanding of computer hardware (macOS/iOS) Evidenced problem-solving skills, comfortable navigating ambiguity Thrives in a results-oriented, fast-paced environment Attributes we're looking for: People-oriented, customer service mindset Excellent communication skills, and infectious energy Naturally positive attitude, with the ability to maintain patience and composure under pressure Excellent track record of successful service delivery (in IT or another field) Team-oriented mindset, with a natural willingness to always go the extra mile What will you get from us Clear career progression Opportunities for training and development throughout High level of autonomy and ownership of role from day one Comprehensive company sponsored private medical scheme Subsidized canteen, free breakfast, Friday drinks, snacks and fruit throughout the day Weekly morning yoga and corporate gym discounts

ICT Technician, IT Support, Analyst, Engineer, Service Desk, Deskside, 1st line, 2nd line, Windows, Microsoft, Active Directory, SCCM, Exchange, Outlook, Office 365, Apple, Mac, iPad, ITIL - Manchester, Permanent. Morson International is pleased to offer this fantastic role on behalf of our client, which is currently seeking to recruit an ICT Technician who will be based at their client's site in Manchester, UK on a permanent basis. Candidates should have the following knowledge and skills: -Windows Operating Systems -Microsoft Office Packages -Active Directory -Apple Mac OS -Mobile device management - Apple/Android -Imaging systems, SCCM, MDT, etc. -General PC hardware maintenance -ITIL Tasks and Responsibilities: -Assist with the delivery of ICT support services. -Resolve service/support calls as directed by the Service Desk -Provide users with technical support/assistance and report service issues in accordance with the Service Desk policies -Stakeholder management - customer liaison at multiple levels -Provide high-quality customer service -Assist with project work as and when directed Location: Manchester Working Hours: 37.5 per week. Monday - Friday Salary: £18,000 - £20,000 per annum - plus benefits Please note that any successful applicants will need to undertake an enhanced DBS check for this position. This is an excellent role where you will have the opportunity to build on your existing experience and gain new skills within a highly challenging and changing environment. Please send your CV and availability for immediate consideration. Morson International is acting as an approved recruitment partner in relation to this vacancy. For any further information, please contact us. Due to the number of CVs received, should you not hear back from Morson within seven days, your application has been unsuccessful on this occasion

Support Analyst - Devon My market leading client, based in South Devon, has an excellent new opportunity for an experienced 1st/2nd line support analyst to join them on an initial 3 month contract. Extensions/temp-to-perm arrangements are likely. Candidates must have at least 2 years Windows desktop and server based support experience, ideally having worked previously in an ITIL environment. Strong AD skills required; SQL is beneficial. Approx. 30% of your time will be spent answering helpdesk tickets, with the rest supporting BAU and deskside assistance. Market rates. The client is looking for someone to ideally start 12th September. Please send an up-to-date CV if interested for a full job spec. support analyst, 1st/2nd line support, first line, second line, desktop support, helpdesk support, IT technician, service desk analyst, windows, microsoft, SQL, support analyst, 1st/2nd line support, first line, second line, desktop support, helpdesk support, IT technician, service desk analyst, windows, microsoft, SQL

Support Analyst - Devon My market leading client, based in South Devon, has an excellent new opportunity for an experienced 1st/2nd line support analyst to join them on an initial 3 month contract. Extensions/temp-to-perm arrangements are likely. Candidates must have at least 2 years Windows desktop and server based support experience, ideally having worked previously in an ITIL environment. Strong AD skills required; SQL is beneficial. Approx. 30% of your time will be spent answering helpdesk tickets, with the rest supporting BAU and deskside assistance. Market rates. The client is looking for someone to ideally start 12th September. Please send an up-to-date CV if interested for a full job spec. support analyst, 1st/2nd line support, first line, second line, desktop support, helpdesk support, IT technician, service desk analyst, windows, microsoft, SQL, support analyst, 1st/2nd line support, first line, second line, desktop support, helpdesk support, IT technician, service desk analyst, windows, microsoft, SQL

ICT Technician, IT Support, Analyst, Engineer, Service Desk, Deskside, 1st line, 2nd line, Windows, Microsoft, Active Directory, SCCM, Exchange, Outlook, Office 365, Apple, Mac, iPad, ITIL - Manchester, Permanent. Morson International is pleased to offer this fantastic role on behalf of our client, which is currently seeking to recruit an ICT Technician who will be based at their client's site in Manchester, UK on a permanent basis. Candidates should have the following knowledge and skills: -Windows Operating Systems -Microsoft Office Packages -Active Directory -Apple Mac OS -Mobile device management - Apple/Android -Imaging systems, SCCM, MDT, etc. -General PC hardware maintenance -ITIL Tasks and Responsibilities: -Assist with the delivery of ICT support services. -Resolve service/support calls as directed by the Service Desk -Provide users with technical support/assistance and report service issues in accordance with the Service Desk policies -Stakeholder management - customer liaison at multiple levels -Provide high-quality customer service -Assist with project work as and when directed Location: Manchester Working Hours: 37.5 per week. Monday - Friday Salary: £18,000 - £20,000 per annum - plus benefits Please note that any successful applicants will need to undertake an enhanced DBS check for this position. This is an excellent role where you will have the opportunity to build on your existing experience and gain new skills within a highly challenging and changing environment. Please send your CV and availability for immediate consideration. Morson International is acting as an approved recruitment partner in relation to this vacancy. For any further information, please contact us. Due to the number of CVs received, should you not hear back from Morson within seven days, your application has been unsuccessful on this occasion

Support Analyst - Devon My market leading client, based in South Devon, has an excellent new opportunity for an experienced 1st/2nd line support analyst to join them on an initial 3 month contract. Extensions/temp-to-perm arrangements are likely. Candidates must have at least 2 years Windows desktop and server based support experience, ideally having worked previously in an ITIL environment. Strong AD skills required; SQL is beneficial. Approx. 30% of your time will be spent answering helpdesk tickets, with the rest supporting BAU and deskside assistance. Market rates. The client is looking for someone to ideally start 12th September. Please send an up-to-date CV if interested for a full job spec. support analyst, 1st/2nd line support, first line, second line, desktop support, helpdesk support, IT technician, service desk analyst, windows, microsoft, SQL, support analyst, 1st/2nd line support, first line, second line, desktop support, helpdesk support, IT technician, service desk analyst, windows, microsoft, SQL