555 jobs found

IT Service Delivery Manager - Lewes, East Sussex / HYBRID working Telent are now looking for an IT Service Delivery Manager to join the team due to an influx of work within the Network Services division. This is a fantastic opportunity to further your career within a Service Delivery led environment, working with a prestigious Emergency Services organisation. Hybrid / Agile Approach - The successful IT Service Delivery Manager will operate in a hybrid fashion. You will be required to travel to various ADHOC site meetings across the Lewes / East Sussex region, travel to the Lewes office at least 1-2 days per month for workshops, and work from home - a full UK driving license and flexibility to travel is required. At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work that we are passionate about. Learning fast, inspiring colleagues, and making the entire organisation run smoother and better. Join us and help keep the nations critical networks connected and protected 24/7. The IT Service Deliver Manager (IT SDM) will support the Head of Client Delivery to manage the day-to-day delivery of our ITIL based IT Managed Service offerings to our customers in the Emergency Services industry. The IT SDM will act as the bridge between operational IT teams including 3rd party resource / suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and working with internal and external stakeholders to implement in the most cost-effective way sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define, implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate Ensure service-related documentation is accurate, kept up-to-date at all times and follows the company's document control procedures Manage and maintain bespoke Customer Processes unique to their contracts Customer Satisfaction Management - maintain and improve Work with internal teams and customer to Identify and implement service improvement initiatives Work with IT Operations to support planned maintenance schedules and ensure they run on time, Manage and support the delivery of monthly performance reporting for customer review meetings. Management of a small IT engineering team Manage Problem Management process including customer reporting Liaison with IT Service Desk and Engineering teams to support the management of Incidents Support the management of Major Incidents process Maintain the Change Management process, manage the process for delivery of Requests for change ensuring they are correctly addressed, scheduled, authorised and implemented Manage the CMDB process to ensure customer assets are accurately captured and audited Supplier and vendor performance management Attend customer performance meetings where appropriate Ensure all QEHS risks are managed, and appropriate measures are in place to enable safe working practices. IT Service Delivery Manager - Key requirements: Excellent verbal and written communications skills ITIL Foundation (desirable) Experience of working within a Managed Service IT service environment Ability to obtain SC Security Clearance (a minimum of 5 years of UK residency required) Understanding of IT systems e.g. Microsoft servers and client environments Working knowledge of IT infrastrcture and applications Managing and developing customer relationships Customer facing skills and ability to present to customers when required Coordinate small teams Proficient in Microsoft Office applications with a particular focus on MS Excel and MS Word ITIL Managing Professional / Practitioner QEHS / Contract Document writing skills (desirable) Experience using Remedy ITSM (desirable) Experience using a document management system (desirable) Telent - What we offer: A career at Telent can span sectors, roles, technologies, and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 26 days annual leave, plus public bank holidays, and the option to buy or sell days annually Company pension scheme Access to the Telent Flexible Benefits Portal A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme Continuous development opportunities We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. Telent Core Values: Be Inclusive, Be Collaborative, Take Responsibility and Be Customer Focused.

Technical Programme Manager - IAM, Transformation Market Rate - Inside IR35 Hybrid - 3 days a week on site 6 months My client is an instantly recognisable consultancy who require a Programme Manager with IAM expertise to join a business-critical programme for an end client in the Transport sector. Key Requirements: Proven commercial experience working as a Programme Manager within large, complex organisations. Previous experience delivering on IAM programmes across multiple workstreams. The ability to manage technical teams and external suppliers to implement IAM controls and solutions. Excellent stakeholder management skills across IT Security, Compliance, Architecture and Operations. Familiarity with IAM policies, processes and technologies such as Microsoft Entra ID. Strong understanding of integrating systems such as Oracle and SaaS. Excellent communication skills. Nice to have: Immediate availability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Applications Engineer, Whetstone £40,000 - £50,000 per annum (Depending on Experience) Reporting to the Manufacturing Engineering Manager Job Description Determine technical compliance and provide cost estimates for the project, product & service. Researching prices of the various components, acquiring relevant quotes from vendors & contractors in addition to calculating Internal processing costs. Supporting the Commercial & Engineering teams with proposals, understanding the customers specifications and calculating the final budget for the project, product or service. Responsibilities Obtain & understand customers' requirements, removing all ambiguity via written or verbal communications. Read/analyse and understand customer technical drawings and specification documents. Lead complex quote processes with Commercial & Engineering teams, along with Purchasing & Suppliers. Build and present technical and cost proposals to the Commercial team (and customers where necessary) in a clear & concise manner. Upon order receipt, communicate the planned route to the Engineering & Manufacturing departments to allow for smooth transition for order execution. Keep informed of Supplier capabilities, pricing & performance Complete and deliver accurate estimates in a timely and effective manner Provide Engineering support to the Commercial team, able to complete simple cost and technical estimates Ability to identify competitors strengths & weaknesses Attending Trade Shows Comply with Health & Safety Ability to understand Key Customers products and services. Ability to respond to customers and co-workers in a timely and professional manner Skills required Engineering degree in a STEM subject (preferred Photonics or Mechanical Engineering Competent in Project Management Ability to lead all cost and technical estimates Proficient knowledge of fabrication and coating technical capabilities Self-driven / ability to take on new responsibilities Advanced MS Office, ERP/MRP Preference given to those with CAD or Solidworks Ability to have a vision and strategy to motivate others. Lead and motivate. Able to travel internationally to visit customers and suppliers Excellent spoken and written English

Job Title: Business Development Manager - Residential & Commercial Property Location: London / Home Counties Salary: 50,000 + company car or car allowance About the Role: We are seeking a proactive and driven Business Development Manager to grow presence in the residential and commercial property sectors. You will be responsible for generating new business, converting enquiries into contracts, and managing key accounts for integrated security and building technology solutions. Key Responsibilities: Develop new business opportunities in residential and commercial properties Prepare and deliver proposals and quotations to potential clients Conduct on-site technical surveys and appraisals Manage the day-to-day quote bank and ensure timely issuance of proposals Follow up on quotations to maximise conversion rates Deliver customer presentations and maintain strong client relationships Liaise with system and equipment suppliers where required Cross-sell products and services Maintain up-to-date technical knowledge and support quality initiatives, including ISO9001 and NSi Gold standards Requirements: Proven track record in generating new business, ideally in security or building technologies Strong understanding of key account management and sales processes Technical knowledge of access control (including biometrics), CCTV with analytics, ANPR/parking systems, gates & barriers, BMS, IP and wireless technologies Intermediate to advanced skills in Microsoft Office (Outlook, Excel, Word, PowerPoint) Excellent communication, organisational, and relationship management skills Professional, self-motivated, and able to work under pressure with a positive attitude What's on Offer: Competitive salary of 50,000 per year Company car or car allowance Opportunities for career growth within an established security and building technology business Supportive and professional working environment YOU MAY BE A; Fire & Security Engineer, Fire Alarm Engineer, Fire Alarm Technician, Fire and Security Technician, Fire Alarm Service Engineer, Service Engineer, Intruder Service Engineer, Security Engineer, Intruder Alarm Engineer, Fire Engineer, Electrical Engineer, Maintenance Electrician, Electrician. INDAV

Technical Programme Manager - IAM, Transformation £Market Rate - Inside IR35 Hybrid - 3 days a week on site 6 months My client is an instantly recognisable consultancy who require a Programme Manager with IAM expertise to join a business-critical programme for an end client in the Transport sector. Key Requirements: Proven commercial experience working as a Programme Manager within large, complex organisations. Previous experience delivering on IAM programmes across multiple workstreams. The ability to manage technical teams and external suppliers to implement IAM controls and solutions. Excellent stakeholder management skills across IT Security, Compliance, Architecture and Operations. Familiarity with IAM policies, processes and technologies such as Microsoft Entra ID. Strong understanding of integrating systems such as Oracle and SaaS. Excellent communication skills. Nice to have: Immediate availability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Release Manager Max Supplier Rate: 515 per day inside ir35 Clearance Required: SC Duration: 6 months Location: Telford/hybrid (3 2days per week in the office) Role overview: The Release Manager will be responsible for planning, coordinating, and overseeing the deployment of software releases across multiple environments. This includes managing release schedules, ensuring configuration integrity, and supporting testing and validation processes. The role demands strong technical expertise in SAS technologies and Oracle, as well as a deep understanding of configuration management and the software testing lifecycle. Key Responsibilities: Own and manage the end-to-end release process across development, test, and production environments. Coordinate with development, testing, and operations teams to ensure timely and quality releases. Maintain and enforce configuration management standards using manifest files and structured release artefacts. Oversee packaging and deployment of SAS DI code (SPKs) and Oracle artefacts (clear-text files). Support migration activities, particularly from SAS 9.4 to SAS Viya 4, using CI/CD practices and Capgemini accelerators. Facilitate release readiness reviews, go/no-go decisions, and post-release retrospectives. Ensure traceability and auditability of all release components and decisions. Required Skills & Experience: SAS Enterprise Guide (EG) - experience in job orchestration and user migration support. SAS Data Integration (DI) - packaging and deployment of DI jobs using manifest structures If you are interested in this role or wish to apply, please feel free to reply to this advert or call me on (phone number removed)

Our client is seeking an experienced MIS & Data Manager to join their busy IT team. This is an excellent opportunity for an ambitious IT professional with a strong data management background to take a lead role in maintaining and enhancing the School's information systems infrastructure. The role combines Business Systems Analysis, Systems Integration and Systems Administration, requiring a broad understanding of information systems and data management within a complex organisation. The MIS & Data Manager will act as the technical lead for the School's Management Information System (iSAMS), providing advanced technical support, system configuration, and data analysis. The role will also involve integrating systems, managing data exchanges, and identifying opportunities to consolidate or streamline platforms to improve performance and return on investment. Key Responsibilities as MIS & Data Manager: Manage, develop, and support the School's MIS (iSAMS) and related systems Oversee the integrity, accuracy, and security of all electronically held information Administer data processes, report cycles, and analytics to support decision-making Review and improve operational processes through system integration and automation Coordinate with third-party suppliers and vendors to maintain service quality Support GDPR compliance and ensure data governance best practices Prepare and maintain system documentation, user guides, and technical records Support business continuity and disaster recovery procedures Provide technical training and mentoring to IT staff and users Advise the Bursar and Senior Leadership Team on technical matters and system development The person: Good knowledge of Data Analysis, Business Process Analysis and Systems Analysis Proven experience in managing MIS or similar data management platforms (iSAMS an advantage) Report creation with SQL Server Reporting Services and Visual Studio Experienced with Microsoft Office 365 Enterprise procurement experience to achieve best value and maximise capital budget Knowledge of designing and implementing innovative reporting Excellent troubleshooting, documentation, and systems administration skills Experience with systems integration, process improvement, and user support Strong organisational, analytical, and communication abilities A proactive, detail-oriented approach to managing complex technical environments Recognised professional IT qualification Benefits: Meals provided Free membership of schools sports centre and swimming pool Free parking Employee assistance programme Cycle to work scheme 30 days paid leave Penson scheme Car scheme Professional development support Discounted school fees Discounts for brands/travel etc

MIS & Data Manager Profectus Recruitment is delighted to be representing a prestigious independent school in Berkshire that is looking to appoint an experienced MIS & Data Manager. This successful candidate will take ownership of the school's information systems and ensure the smooth management, reporting and integration of data across all departments. The position will suit a technically capable professional who enjoys improving processes, driving system performance and delivering data that informs decision-making. Working as part of a close-knit IT team, you'll be instrumental in developing and maintaining the school's management information systems while supporting strategic projects and long-term digital initiatives. Role Overview: As MIS & Data Manager, you will act as the key point of expertise for the school's Management Information System (iSAMS) and related data platforms. You'll oversee the collection, quality and reporting of academic and operational data, streamline how systems communicate with one another and identify opportunities to enhance efficiency and performance through better use of technology. Main Duties and Responsibilities: Lead the administration and development of the school's MIS (iSAMS) and associated systems. Maintain accurate, secure and consistent data across all electronic platforms. Design and manage data reporting cycles, dashboards and analytics tools. Review existing processes, identify gaps and implement improvements through automation and system integration. Work with suppliers and partners to ensure technology and services remain effective and good value. Support GDPR compliance and promote best practice in data management. Produce clear and comprehensive documentation and user guidance. Contribute to disaster recovery and business continuity planning. Deliver user training and act as a technical mentor to junior IT staff. Provide strategic advice to the Bursar and Senior Leadership Team on systems development and investment. About You: Strong understanding of data analysis, business process analysis and systems management. Previous experience managing a MIS or similar platform within a complex organisation (iSAMS experience advantageous but not expected). Confident producing reports and dashboards using SQL Server Reporting Services (SSRS) and Visual Studio. What's on Offer: Complimentary meals during working hours Free use of the school's sports facilities, including gym and swimming pool Free parking on site Employee Assistance Programme and Cycle to Work scheme 30 days of paid annual leave Pension and car schemes Professional development and ongoing training support Discounts on school fees and various retail and travel brands If the above sounds applicable do please apply with your latest CV for an immediate response.

IT Manager - Divisional Technology Lead Location: Redditch or Rotherham (occasional travel to other sites) Salary: £70,000-£75,000 + Excellent Benefits including car allowance, 10% bonus, 25 days holiday. We're looking for a hands-on IT Manager to lead technology delivery across a fast-paced, divisional business. You'll work independently, managing outsourced suppliers and internal stakeholders, while driving transformation, cloud adoption, and compliance initiatives. The Role: This is a delivery-focused, hands-on role. You'll lead IT projects, manage 3rd party vendors, and shape the division's technology roadmap. Key priorities include Office 365 tenant migrations, cloud adoption, data migration and integration, HR and business platform rollouts, portal and API development, and cybersecurity uplift. You'll also consolidate suppliers, implement governance frameworks, and provide actionable insights and reporting to senior leadership. Key Responsibilities: Lead technology projects from concept to delivery, including Office 365 migration, cloud and server-to-cloud transitions, HR systems, and other business platforms. Manage outsourced suppliers, vendor agreements, and service performance, ensuring resilience, scalability, and cost efficiency. Implement IT policies, governance, and compliance frameworks to support business and regulatory requirements. Guide stakeholders, build relationships across teams, and translate divisional needs into practical technical solutions. Provide senior leadership with reporting on projects, IT performance, and strategic recommendations. Identify opportunities to leverage automation, AI, and other innovations to improve efficiency and business outcomes. About You: Experienced in large, complex, or PE-backed environments, ideally with exposure to M&A activity. Hands-on and self-motivated; comfortable working alone and leading through influence. Strong knowledge of Office 365, cloud migrations, enterprise platforms, cybersecurity, and data management. Skilled in supplier management, service consolidation, and contract negotiation. Able to engage teams, influence stakeholders, and communicate technical concepts clearly. Flexible, mobile, and willing to travel occasionally to regional sites. If you thrive in a fast-moving environment and want to take ownership of a divisional technology transformation, this role offers the chance to make a real impact. Interested? Send your CV now!

About ILF Scotland: ILF Scotland (Independent Living Fund Scotland) is a public body that supports disabled people with high or complex needs to live independently. Funded by the Scottish Government and Department of Health (NI), it provides financial support through schemes like the main Independent Living Fund, the Transition Fund for young people, and grants for technology and future planning. ILF Scotland helps individuals gain choice, control, and full participation in their communities. About the role: As IT Operations Support, the modern apprentice will work closely alongside the Service Delivery Lead and IT Support Officer to ensure the availability and day to day running and development of the infrastructure and support ILF Scotland staff in using it. Please note : This position is to start in January 2026. Responsibilities: First line support to staff to troubleshoot ICT hardware and software problems accessing and using the SCOTS network Liaise with the iTECS to log, escalate and monitor open support calls Maintain and monitor ICT hardware; search for replacement hardware as required and provide quotes for the Digital and Information Service Team Maintain and manage the device catalogue and support the IT Service Delivery Manager in prioritising replacement devices (phones, laptops, WIFI-dongles, printers, tablets) With the ICI support company and Service Delivery Lead, develop a basic knowledge of the core client database system and how the two portals connect to it (applications portal and assessor portal) Liaise with the ICI system provider (DDS) regarding any technical issues Assist with any staff training in ICT, information security and data protection Manage the office WIFI network and liaise with suppliers on availability issues Support the HR, communications and engagement teams in any ICT set up for events, workshops and training sessions Learn the business continuity requirements and response arrangements if the ICT infrastructure were to fail or be attacked and support the incident response team to resolve the incident Be the recorder/scribe for any incidents which may require the incident response team to act Shadow the IT Security Manager to learn the safeguards and monitoring systems in place Monitor and liaise with the IT Security Manager regarding any alerts via the Spycloud portal Desirable skills: Detail oriented and with a good eye on accuracy of data Friendly and helpful attitude Flexible and able to prioritise a changing to-do list Confident in managing and completing tasks to deadlines Self-motivated Ability to work independently and as part of a team Well-honed organisational, planning and time management skills PC literate including Word, Excel and databases Salary: £25,235 - £28,131 per annum Working hours: 9am - 5pm. This role is offered on a hybrid working arrangement with an office based in Livingston. Closing date: 5pm on November 6th 2025. Benefits: Competitive salary Flexible working options A good work-life balance Pension Continual development Interviews: We are a Disability Confident employer and offer a guaranteed interview for any disabled applicant who may wish to take up on this offer, where they meet the essential requirements for the role. In addition, the same applies to those applicants who are care experienced. Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Medical Detection Dogs trains dogs to save lives. We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field. JOB TITLE : IT Operations Manager LOCATION : Great Horwood, Buckinghamshire SALARY : £33,000 - £36,000 p/a JOB TYPE : Permanent, Full Time - 37.5 hours per week (Part-time applications considered) REPORTS TO : Head of Finance and Resources MAIN PURPOSE & SCOPE OF THE ROLE: The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement. WHAT YOU LL DO: Oversee and coordinate the charity s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity s digital capabilities under the Head of Departments guidance. ABOUT THE ROLE You will oversee and coordinate the charity s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose. You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements. You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement. You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register. This is an exciting opportunity to shape and strengthen the charity s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission. Responsibilities of the Role Supplier & service management Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery. Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed. Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems. Systems oversight and documentation Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register. Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs. Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible. Ensure process documentation and user guides are accurate, accessible, and regularly updated. Project coordination and delivery Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations). Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes. Governance, security & compliance Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls. Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR. Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers. Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs. Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals. Stakeholder liaison & internal enablement Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication. Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed. Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk). Develop and report on departmental key performance indicators (KPIs), including but not limited to PERSON SPECIFICATION: Experience & Qualifications Essential Reliable with a proactive can do attitude and flexibility to adapt the role as the organisation s needs evolve Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation Strong organisational skills and stakeholder management experience Clear and confident communicator, able to translate technical issues for non-technical staff Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR) Comfortable working independently and managing competing priorities effectively Comfortable working in the presence of dogs Desirable Experience working within the charity or third sector Experience of working with Managed Service Providers or outsourced IT support models Familiarity with website content management systems and CRM/database suppliers Basic experience in budgeting or procurement processes IT project management experience Knowledge & Skills DESIRABLE Ability to work independently and exercise sound judgement in a fast-paced and evolving environment Ability to build and maintain effective working relationships across teams Strong attention to detail and ability to maintain confidentiality Proficiency in using Microsoft Office applications Highly effective written and verbal communication skills Good influencing and negotiation skills Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach Other Requirements A full current driving license Comfortable with dogs in the workplace/office DIVERITY, EQUALITY & INCLUSION We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion. Values & Behaviours Working at Medical Detection Dogs will be a richly rewarding experience. Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team: We are respectful. We stay positive. We strive for excellence. We communicate and listen. We are ambassadors. We are one team. And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Role : Senior Solutions Architect Location - Solihull, Hook, or London (hybrid) Salary - up to £90K base + benefits Industry : Business Process Outsourcing/Public services industry Purpose: The Senior Solution Architect plays a key role in delivering IT projects and bids by collaborating with business and IT stakeholders to understand requirements, identify gaps in existing capabilities, define solutions to address those gaps, and ensure solutions align with the company's architectural principles and IT strategy while maintaining project scope. They work closely with clients and business representatives to design effective IT solutions that meet project or bid requirements and assess the impact of proposed solutions on business profitability. Senior Solution Architects are expected to specialize in at least one (typically two) IT domains while maintaining broad knowledge of current and emerging technologies. They may also manage and mentor Solution Architects, providing leadership and guidance to ensure consistent quality and alignment with the company's architectural standards. Responsibilities: - Collaborate with Business and IT Project Managers to understand business needs and deliver appropriate solution designs for each project. - Work with business development and bid teams to define suitable solutions and cost models for bids. - Participate in solution reviews and governance boards to ensure designs comply with the company's architectural standards. - Present and take ownership of solution designs and cost models within the bid governance framework. - Collaborate with IT professionals (eg, Enterprise Architects, Technical Leads) to design solutions for business operations and bids. - Ensure project and bid implementations adhere to approved architectural designs. - Provide architectural guidance and leadership to delivery teams to ensure alignment with solution designs. - Support project delivery and the change control process throughout implementation. - Communicate complex technical concepts and solution strategies clearly to non-technical stakeholders and IT peers. - Work with IT Project Managers and BU DP to ensure solution design milestones are achieved according to project plans. - Develop solution and service designs that align with business needs, Enterprise Architecture roadmaps, and IT strategies. - Evaluate supplier proposals to ensure deliverability, quality, and alignment with Enterprise Architecture and standard services. - Document solution and service designs in sufficient detail for clear understanding and execution by business users. - Define solution structures for business problems that may span multiple applications and technologies. Required Experience: - The Senior Solution Architect should have extensive experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. - Proven experience in government outsourcing projects, with the ability to interpret business requirements while staying current with emerging IT technologies. - A degree in an IT-related discipline (or equivalent experience) is required, along with strong knowledge of modern IT infrastructure, applications, and cloud platforms (eg, SaaS, Azure). - Ability to design clear, effective solutions to business challenges, supported by strong analytical and logical thinking skills. - Excellent communication skills, with the ability to explain complex technical details in clear, simple terms to clients and stakeholders. - Exposure to the latest and emerging technologies. - Strong problem-solving skills, capable of identifying technical issues, designing solutions, and integrating information effectively. - Exceptional time management skills with the ability to prioritize tasks and adapt to changing demands. - Resilient under pressure, with the ability to meet deadlines consistently. - Proactive mindset with the ability to anticipate potential problems and devise solutions in advance. - Strong relationship-building skills with both business and IT stakeholders. - Solid understanding of security standards, legislation, and best practices. - Takes ownership of and accountability for ongoing professional development. Additional information: Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment. An industry recognised qualification in an Architectural Framework (eg TOGAF) is desirable (not essential).

Role : Solution Architect Location - Solihull, Hook, or London (hybrid) Salary - up to £80K base + benefits Industry : Business Process Outsourcing/Public services industry Purpose: The Solution Architect plays a key role in delivering IT projects and bids by collaborating with business and IT stakeholders to understand business requirements, identify gaps between those requirements and existing IT capabilities, define solutions to address the gaps, and ensure that project scope is controlled and solutions are aligned with the company's architectural principles and the IT strategy of the business unit. They work closely with clients and business representatives to understand their needs and design appropriate IT solutions for each project or bid. The Solution Architect must have a strong grasp of the organization's IT requirements and evaluate how proposed solutions will affect the overall profitability of the business or bid. To maximize value and credibility, the Solution Architect will be an expert in at least one area of IT while maintaining broad knowledge of current and emerging technologies. Responsibilities: - Collaborate with the IT Project Manager to understand business needs and develop appropriate designs and solutions for each project. - Work with business development and bid teams to create effective solutions and cost models for bids. - Participate in solution reviews and governance boards to ensure designs meet copmany architectural standards. - Present solution designs and cost models within the bid governance framework. - Engage with IT professionals (eg, Enterprise Architects, Technical Leads) to design solutions for business operations and bids. - Ensure project and bid implementations comply with approved architectural designs. - Provide design leadership and architectural guidance to delivery teams to ensure alignment with solution designs. - Support project delivery and change control processes throughout execution. - Communicate technical concepts and IT strategies clearly to non-technical stakeholders and IT teams. - Work with the IT Project Manager and BU DP to ensure solution design milestones are met according to the project plan. - Produce solution and service designs that align with business needs, Enterprise Architecture roadmaps, and IT strategies. - Review supplier proposals to confirm deliverability, quality, and alignment with Enterprise Architecture and standard services. - Document solution and service designs in sufficient detail for clear planning and understanding by business users. - Define the structure of solutions to business problems, encompassing multiple applications and technologies. Required Experience: - The IT Solution Architect should have a strong background and experience in at least one of the following areas: CRM, complex case management, telephony, Azure, cloud technologies, Dynamics, SaaS products, RPA/AI, or data analytics. - Experience working on government outsourcing projects, with proven ability to understand business requirements while staying current on emerging IT technologies. - A degree in an IT-related discipline (or equivalent professional experience) is required, along with a solid understanding of modern IT infrastructure, applications, and cloud technologies (eg, SaaS, Azure). - Ability to design clear, well-defined solutions to business problems with strong analytical and logical thinking skills. - Excellent communication skills, capable of explaining complex technical concepts to non-technical stakeholders. - Exposure to up-to-date and emerging technologies. - Skilled at identifying technical issues, designing effective solutions, and gathering and synthesizing information. - Strong time management skills with the ability to prioritize tasks effectively. - Capable of performing under pressure and meeting tight deadlines. - Proactive thinker with the ability to anticipate problems and develop appropriate solutions. - Adept at building strong relationships with both business and IT stakeholders. - Good understanding of security standards, legislation, and best practices. - Takes ownership and accountability for personal professional development. Additional information: Must be willing to undergo BPSS security clearance. In some cases, SC may also be required depending on assignment. An industry recognised qualification in an Architectural Framework (eg TOGAF) is desirable (not essential).

Position: PRODUCT MARKETING MANAGER - CITRIX Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Learn more at . CITRIX PRODUCT MARKETING MANAGER Arrow ECS is seeking a Citrix Product Marketing Manager to join our dynamic team in EMEA. We are looking for someone who will be responsible for positioning and messaging the Citrix line of products and competitive differentiators. You will partner closely with Citrix/ Cloud Software Group, product management, sales and marketing to ensure we effectively communicate Citrix value proposition, enable revenue growth, and deliver compelling product experiences to customers. What will you be doing at Arrow? In alignment with sales strategy, develop and execute go-to-market strategies for new product launches and feature releases Craft clear, compelling product positioning and messaging tailored to the Citrix partner community and end- consumers as well as internally for enabling the sales teams Conduct market research, competitive analysis, and customer interviews to inform strategy and identify opportunities Partner with product management to influence roadmaps and ensure market fit Create and manage sales enablement tools, including pitch decks, product demos, battlecards, and case studies Collaborate with sales strategist and marketing to develop campaigns that drive awareness, adoption, and retention Measure and report against KPI's on the effectiveness of product marketing initiatives Act as a product evangelist at events, webinars, customer meetings, and with industry analysts What are we looking for? Bachelor's degree in Marketing, Business, or related field (MBA a plus). Minimum of 5 years of experience in product marketing within the technology or software industry. Strong understanding of go-to-market planning, customer segmentation, and buyer personas. Proven track record of developing messaging frameworks and product positioning throughout the entire product lifecycle. Exceptional analytical, organizational, and problem-solving skills. Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders. Strong customer orientation and a passion for delivering outstanding customer experiences Ability to work effectively in a fast-paced, collaborative environment. What is in it for you? Competitive and attractive employee compensation package Reliable & trusting work environment Cooperative team with flat structures and communication Professional and personal development Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Do you see yourself as our future colleague? If yes - send us your application. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Product & Supplier Management

Our client is seeking an experienced MIS & Data Manager to join their busy IT team. This is an excellent opportunity for an ambitious IT professional with a strong data management background to take a lead role in maintaining and enhancing the School's information systems infrastructure. The role combines Business Systems Analysis, Systems Integration and Systems Administration, requiring a broad understanding of information systems and data management within a complex organisation. The MIS & Data Manager will act as the technical lead for the School's Management Information System (iSAMS), providing advanced technical support, system configuration, and data analysis. The role will also involve integrating systems, managing data exchanges, and identifying opportunities to consolidate or streamline platforms to improve performance and return on investment. Key Responsibilities as MIS & Data Manager: Manage, develop, and support the School's MIS (iSAMS) and related systems Oversee the integrity, accuracy, and security of all electronically held information Administer data processes, report cycles, and analytics to support decision-making Review and improve operational processes through system integration and automation Coordinate with third-party suppliers and vendors to maintain service quality Support GDPR compliance and ensure data governance best practices Prepare and maintain system documentation, user guides, and technical records Support business continuity and disaster recovery procedures Provide technical training and mentoring to IT staff and users Advise the Bursar and Senior Leadership Team on technical matters and system development The person: Good knowledge of Data Analysis, Business Process Analysis and Systems Analysis Proven experience in managing MIS or similar data management platforms (iSAMS an advantage) Report creation with SQL Server Reporting Services and Visual Studio Experienced with Microsoft Office 365 Enterprise procurement experience to achieve best value and maximise capital budget Knowledge of designing and implementing innovative reporting Excellent troubleshooting, documentation, and systems administration skills Experience with systems integration, process improvement, and user support Strong organisational, analytical, and communication abilities A proactive, detail-oriented approach to managing complex technical environments Recognised professional IT qualification Benefits: Meals provided Free membership of schools sports centre and swimming pool Free parking Employee assistance programme Cycle to work scheme 30 days paid leave Penson scheme Car scheme Professional development support Discounted school fees Discounts for brands/travel etc

Our automotive lighting client based in Redditch is searching for a Lead Electronics Designer on a permanent basis. Key Duties and Responsibilities: Generate technical electronics specifications from customer requirements. Liaise with internal team members and customers. Support team members throughout Bee for successful delivery of customer projects. Attend regular meetings with Team Leader to plan resource. Attend design reviews where needed to represent the Electrical dept. Responsible for highlighting areas of concern to project management through project life. Define part numbers and assembly structures into a Bill of Materials for purchasing. Review and control electronics design and changes during project life cycle. Assist with managing prototype build phase / support trial builds and production. Carry out internal testing and advise on external test specifications. Design and develop fixtures to support production, Soldering and wiring Conduct peer review of own and other designs. Coordinate generation of final design output data. Assist in initiating and maintaining relationships with suppliers. Maintain records and documentation in the form of a project folder to allow complete traceability of the project development. Provide direction and priority to electronic engineers, technicians, contract staff and suppliers. Generic Tasks: To promote and support Bee Lighting Processes and Procedures. Support Team Leader to maintain/develop Company Policies and Procedures. Ensure Policies and Procedures are followed at all times. Perform any other reasonable duties as requested by a director or direct line manager. Knowledge / Experience: Automotive LED driving solutions (switched mode & linear (eg Boost/Buck-Boost/Buck/SEPIC etc). Automotive design and test standards Legal and Manufacturer sourced (EMC/Electrical/Environmental etc). Thermal management of electronic systems. EMC Design and countermeasures. Embedded networking protocols (LIN/CAN/EIA232/EIA485) General analogue/digital electronics design. Circuit modelling and simulation. Mechatronics systems motors/actuators/sensors. Embedded programming Microchip PIC C Wiring harness design. Some experience of PC/Linux/Android software development. Use of Altium electronics CAD. Personal Specification: Strong communication skills. Be able to work both independently and within a Team Ideally have experience in 3D CAD systems including Catia V5. IT Literate. Ability to demonstrate a flexible working approach. Ability to manage own time effectively. Attention to detail. Methodical and analytical. Professional attitude. Good time keeping.

Position: PRODUCT MARKETING MANAGER - CITRIX Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners. We help businesses grow faster, operate efficiently and transform in a dynamic market. Learn more at . CITRIX PRODUCT MARKETING MANAGER Arrow ECS is seeking a Citrix Product Marketing Manager to join our dynamic team in EMEA. We are looking for someone who will be responsible for positioning and messaging the Citrix line of products and competitive differentiators. You will partner closely with Citrix/ Cloud Software Group, product management, sales and marketing to ensure we effectively communicate Citrix value proposition, enable revenue growth, and deliver compelling product experiences to customers. What will you be doing at Arrow? In alignment with sales strategy, develop and execute go-to-market strategies for new product launches and feature releases Craft clear, compelling product positioning and messaging tailored to the Citrix partner community and end- consumers as well as internally for enabling the sales teams Conduct market research, competitive analysis, and customer interviews to inform strategy and identify opportunities Partner with product management to influence roadmaps and ensure market fit Create and manage sales enablement tools, including pitch decks, product demos, battlecards, and case studies Collaborate with sales strategist and marketing to develop campaigns that drive awareness, adoption, and retention Measure and report against KPI's on the effectiveness of product marketing initiatives Act as a product evangelist at events, webinars, customer meetings, and with industry analysts What are we looking for? Bachelor's degree in Marketing, Business, or related field (MBA a plus). Minimum of 5 years of experience in product marketing within the technology or software industry. Strong understanding of go-to-market planning, customer segmentation, and buyer personas. Proven track record of developing messaging frameworks and product positioning throughout the entire product lifecycle. Exceptional analytical, organizational, and problem-solving skills. Excellent communication and presentation skills, with the ability to articulate complex concepts to both technical and non-technical stakeholders. Strong customer orientation and a passion for delivering outstanding customer experiences Ability to work effectively in a fast-paced, collaborative environment. What is in it for you? Competitive and attractive employee compensation package Reliable & trusting work environment Cooperative team with flat structures and communication Professional and personal development Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Do you see yourself as our future colleague? If yes - send us your application. Location: UK-United Kingdom - Remote Time Type: Full time Job Category: Product & Supplier Management

We are a UK market-leading manufacturer of outdoor playground equipment. We're seeking an experienced Business Development Manager to target the residential construction industry. You will represent our brand, maintain and develop relationships with housing developers and local authorities, identifying opportunities for continued growth. BASIC SALARY: up to £50,000 BENEFITS: OTE £60,000 25 days holiday + Bank Holidays Company Car Commission / Bonus Sales Incentives LOCATION: Based from home you will reside in either Northamptonshire, Leicestershire, Cambridgeshire, Bedfordshire, Nottinghamshire, Derbyshire, Warwickshire. JOB DESCRIPTION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction This is a remote Business Development Manager position offering you the chance to take ownership of a new division within our business. You will be targeting housing developers, liaising with local authorities, planning teams, Architects, specifiers and Project Managers who are responsible for providing a play area within new housing developments. Reporting to the Associate Director, you'll take a proactive approach to securing meetings with both new and existing clients, thriving on in-person interactions during site visits. Your friendly, informed manner will reinforce our reputation as a trusted UK supplier. You will: You will be responsible for establishing and expanding a new division. While there are some existing customers, this role primarily focuses on new business development, where you will manage your own schedule to drive growth and build the department from the ground up. Be predominately dealing with housing developers and identifying new housing projects that are either planned or under construction. Contribute to the strategic planning and execution of tender and quotation submissions. Actively pursue sales leads and follow up on marketing campaigns and initiatives. Visit new and existing client sites to assess needs, develop accurate costings, and create tailored design briefs. PERSON SPECIFICATION: Business Development Manager, Territory Sales Manager, National Sales Manager, Area Sales Manager - Playground Equipment - Construction To be our successful Business Development Manager, you'll be a self-driven, results-oriented sales professional with a strong background in field sales and a proven ability to meet targets. You will have experience in the housing sector, with a clear understanding that meeting client needs is always the top priority. While industry-specific experience is a plus, it's not essential - we provide thorough training on all our products to ensure you're set up for success. From day one, you'll be supported by a friendly, collaborative team that's committed to helping you thrive, with opportunities for career progression. We're eager to hear from candidates who: Have a proven track record of selling into house builders and working alongside local authorities Possess the technical skills to carry out site surveys and produce accurate CAD drawings. Any design / site surveying experience is desirable. Have experience of managing and developing a team. Are highly organised, target driven, self-motivated, and approach their work with a positive, can-do attitude. Communicate effectively and confidently, with the ability to build and maintain strong client relationships - maximising every opportunity as a trusted Account Manager. THE COMPANY: Our Headquarters are based in Northamptonshire, and we are proud of our history and continued growth. Not only do we supply "off the shelf" products we have a design team that will cater for bespoke projects and "one offs". We are the outdoor playground and fitness equipment experts! PROSPECTS: We are looking for a candidate who can build a team; heading up this new division you will in time, be responsible for building a small team that will consist of two Regional Sales Managers; one based in the North and one in the South of the UK. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Business Development Manager, Area Sales Manager, Regional Sales Manager, Sales Manager, Sales Representative, National Sales Manager, Territory Sales Manager - Construction, House Builders, Housing Developers, New Housing Developments, Housebuilders, Local Authorities, Playground Equipment INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: LO18295, Wallace Hind Selection