Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Primary Details Time Type: Full time Worker Type: Employee SOC Principal Analyst Permanent London/ Hybrid At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The Opportunity QBE Europe is currently recruiting a SOC Principal Analyst to join our cyber security team in our London Office. Reporting to regional team leads, the SOC Principal Analyst will be a key member of our rapidly growing Global Security Operations team. Your new role This is an exciting hands-on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high-level proactive and reactive threat hunting methods, classifying, analysing, prioritising and remediating security alerts/events. The focus is to provide effective, proactive and a highly technical analytical response to cyber security-related incidents to prevent QBE from becoming compromised by modern attack methods and techniques. Main responsibilities: Act as point of escalation and mentor to junior SOC analysts. Translates business objectives into security objectives by providing support in design/architecture for new security applications to improve the current security posture globally for QBE. Recommends and implements initiatives, develops IR processes and procedures. Contribute to the ongoing development of security operations "best practice" and support continuous improvement. Provide guidance regarding security technical support, and influence peers in following best practice. Review new security products and ascertain their suitability for the QBE environment. Execute threat hunting activities using various proprietary and open source tools to identify current and emerging threats that pose a risk to QBE. Build strong relationships with internal and external stakeholders to maintain and improve QBE security and enhance knowledge and information sharing. Actively communicate with staff and third parties to correctly identify and resolve problems and manage their expectations. Document incidents, requests and problem management information to ensure required compliance standards/SLAs are achieved. Use security tools and resources to correlate suspicious events, providing context around the event, determine root cause and provide regular updates and recommend modifications to existing systems and procedures. Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs Actively manage and apply the phases of Incident Response (preparation, identification, containment, eradication, recovery and lessons learned) Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice throughout the team. About you Advanced technical expertise of security solutions and technologies, including: Windows, Linux, Networking, Security Architecture experience and knowledge of packet flow/TCP/UDP traffic, Firewall and proxy technologies, cloud solutions, anti-virus, static and dynamic malware analysis techniques Expert in performing analytics with different types of logs, i.e. network, active directory, database, DNS, firewall, proxies, host-based security, cloud and applications logs etc. Working experience in leading security incidents at all levels related to incident response Working experience in managing 2nd/3rd level security events Ability to manage strong relationships with global security operations colleagues and other departments, including network teams and incident managers. Demonstrated ability to make decisions on remediation and counter measures Be able to communicate effectively and update senior stakeholders globally Why QBE? At My Best? ?At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best".It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.
15/10/2025
Full time
Primary Details Time Type: Full time Worker Type: Employee SOC Principal Analyst Permanent London/ Hybrid At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The Opportunity QBE Europe is currently recruiting a SOC Principal Analyst to join our cyber security team in our London Office. Reporting to regional team leads, the SOC Principal Analyst will be a key member of our rapidly growing Global Security Operations team. Your new role This is an exciting hands-on technical role in which the specialist will use their security skills and knowledge to perform advanced analysis on the collection of cyber threats using high-level proactive and reactive threat hunting methods, classifying, analysing, prioritising and remediating security alerts/events. The focus is to provide effective, proactive and a highly technical analytical response to cyber security-related incidents to prevent QBE from becoming compromised by modern attack methods and techniques. Main responsibilities: Act as point of escalation and mentor to junior SOC analysts. Translates business objectives into security objectives by providing support in design/architecture for new security applications to improve the current security posture globally for QBE. Recommends and implements initiatives, develops IR processes and procedures. Contribute to the ongoing development of security operations "best practice" and support continuous improvement. Provide guidance regarding security technical support, and influence peers in following best practice. Review new security products and ascertain their suitability for the QBE environment. Execute threat hunting activities using various proprietary and open source tools to identify current and emerging threats that pose a risk to QBE. Build strong relationships with internal and external stakeholders to maintain and improve QBE security and enhance knowledge and information sharing. Actively communicate with staff and third parties to correctly identify and resolve problems and manage their expectations. Document incidents, requests and problem management information to ensure required compliance standards/SLAs are achieved. Use security tools and resources to correlate suspicious events, providing context around the event, determine root cause and provide regular updates and recommend modifications to existing systems and procedures. Perform deep-dive incident analysis of various data sources by analysing and investigating security related logs against medium-term threats and IOCs Actively manage and apply the phases of Incident Response (preparation, identification, containment, eradication, recovery and lessons learned) Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice throughout the team. About you Advanced technical expertise of security solutions and technologies, including: Windows, Linux, Networking, Security Architecture experience and knowledge of packet flow/TCP/UDP traffic, Firewall and proxy technologies, cloud solutions, anti-virus, static and dynamic malware analysis techniques Expert in performing analytics with different types of logs, i.e. network, active directory, database, DNS, firewall, proxies, host-based security, cloud and applications logs etc. Working experience in leading security incidents at all levels related to incident response Working experience in managing 2nd/3rd level security events Ability to manage strong relationships with global security operations colleagues and other departments, including network teams and incident managers. Demonstrated ability to make decisions on remediation and counter measures Be able to communicate effectively and update senior stakeholders globally Why QBE? At My Best? ?At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best".It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.
I am recruiting for a Business Intelligence (BI) Analyst to join a growing IT and Operations function in Swindon with a awesome company leading the way in the IT field. You wil;l need to be happy going into their Swindon office 2 days a week. This is a great opportunity for someone who loves turning data into insight and helping teams make evidence based decisions. In this role, you'll be working closely with senior members of the data team to design and deliver clear, meaningful reports and dashboards using Power BI, Excel, and other visualisation tools. You'll play a key part in transforming data into actionable insights that support business performance and add real value to members and stakeholders.Your day-to-day will include producing both standard and ad-hoc reports, validating and reconciling data across multiple sources, and ensuring that everything you deliver is accurate, timely and aligned with data governance standards. You'll also contribute to improving BI practices, developing KPIs and metrics, and maintaining documentation to keep things transparent and traceable.We're looking for someone with experience in creating reports with Power BI and Excel (or similar BI Tools) , a good understanding of SQL, with the ability to query databases, and an eye for detail when it comes to data accuracy and presentation. You'll be analytical, organised and comfortable translating stakeholder needs into clear visual stories. A degree in IT, Computer Science, Data Analytics (or equivalent experience) would be ideal, and Power BI certification would be a bonus.If you're proactive, curious and keen to grow your BI skills within a supportive, collaborative environment, this could be a brilliant next step.Salary is from £45,000- £55,000 depending on experience.If you'd like to hear more, please apply below with your CV to Sam Miller at Sr2 , Socially Responsible Recruitment asap.
15/10/2025
Full time
I am recruiting for a Business Intelligence (BI) Analyst to join a growing IT and Operations function in Swindon with a awesome company leading the way in the IT field. You wil;l need to be happy going into their Swindon office 2 days a week. This is a great opportunity for someone who loves turning data into insight and helping teams make evidence based decisions. In this role, you'll be working closely with senior members of the data team to design and deliver clear, meaningful reports and dashboards using Power BI, Excel, and other visualisation tools. You'll play a key part in transforming data into actionable insights that support business performance and add real value to members and stakeholders.Your day-to-day will include producing both standard and ad-hoc reports, validating and reconciling data across multiple sources, and ensuring that everything you deliver is accurate, timely and aligned with data governance standards. You'll also contribute to improving BI practices, developing KPIs and metrics, and maintaining documentation to keep things transparent and traceable.We're looking for someone with experience in creating reports with Power BI and Excel (or similar BI Tools) , a good understanding of SQL, with the ability to query databases, and an eye for detail when it comes to data accuracy and presentation. You'll be analytical, organised and comfortable translating stakeholder needs into clear visual stories. A degree in IT, Computer Science, Data Analytics (or equivalent experience) would be ideal, and Power BI certification would be a bonus.If you're proactive, curious and keen to grow your BI skills within a supportive, collaborative environment, this could be a brilliant next step.Salary is from £45,000- £55,000 depending on experience.If you'd like to hear more, please apply below with your CV to Sam Miller at Sr2 , Socially Responsible Recruitment asap.
Business Unit: Group Unsecured Lending Salary range: £34,400 - £43,000 per annum DOE + Benefits Location: UK Hybrid - Travel to Chester Hub once a month Contract type : Permanent Our Team Are you passionate about driving automation and unlocking efficiencies? We're looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. Join our fast-paced business where we embrace change and strive for improvement. We've made significant progress in transforming into a digital bank - launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. As we accelerate our digital agenda, it's an exciting time to come aboard. Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We've got big growth plans - and we need talented people to help make them happen. We're looking for a Business Analyst with strong RPA and VBA experience. If you're a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we'd love to hear from you. Be part of a team that's creating something special in UK banking. What you'll be doing Monitoring and maintaining existing automated processes Designing and building new RPA solutions to streamline operations Identifying optimisation opportunities and driving continuous improvement Creating and deploying batch files to support automation workflows Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications Configuring TS2 and interfacing systems to align with evolving business strategy Defining, testing, and implementing automation activities within Unsecured Lending Acting as a subject matter expert to influence customer journey and commercial decisions Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation Following development best practices, including test-driven development and clear audit trails We need you to have Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate) Strong understanding of batch scripting and system integration Familiarity with TS2 or similar credit card platforms is a plus A proactive mindset with a passion for efficiency and innovation Excellent documentation and governance skills Infrastructure and server configuration experience preferable Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time)?plus the option to buy more. Up to five extra paid well-being days per year.? 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.? Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.? And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
15/10/2025
Full time
Business Unit: Group Unsecured Lending Salary range: £34,400 - £43,000 per annum DOE + Benefits Location: UK Hybrid - Travel to Chester Hub once a month Contract type : Permanent Our Team Are you passionate about driving automation and unlocking efficiencies? We're looking for a forward-thinking RPA Developer to join our dynamic Business Operations team, supporting major transformation projects across Credit Card systems and Unsecured Lending. Join our fast-paced business where we embrace change and strive for improvement. We've made significant progress in transforming into a digital bank - launching new digital propositions for customers and embedding our colleague proposition, A Life More Virgin. As we accelerate our digital agenda, it's an exciting time to come aboard. Our Credit Card team is disrupting the market, smashing targets, winning awards, and building a successful credit card business. We've got big growth plans - and we need talented people to help make them happen. We're looking for a Business Analyst with strong RPA and VBA experience. If you're a wizard with macros and thrive on turning business strategies into smart, scalable solutions, we'd love to hear from you. Be part of a team that's creating something special in UK banking. What you'll be doing Monitoring and maintaining existing automated processes Designing and building new RPA solutions to streamline operations Identifying optimisation opportunities and driving continuous improvement Creating and deploying batch files to support automation workflows Supporting major projects by automating technical changes across TS2, RPA applications, Mobile App, and Customer Communications Configuring TS2 and interfacing systems to align with evolving business strategy Defining, testing, and implementing automation activities within Unsecured Lending Acting as a subject matter expert to influence customer journey and commercial decisions Ensuring compliance with regulatory and policy standards, with rigorous testing and documentation Following development best practices, including test-driven development and clear audit trails We need you to have Proven experience in RPA development (e.g., Blue Prism, Powercurve, PEGA and Power Automate) Strong understanding of batch scripting and system integration Familiarity with TS2 or similar credit card platforms is a plus A proactive mindset with a passion for efficiency and innovation Excellent documentation and governance skills Infrastructure and server configuration experience preferable Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time)?plus the option to buy more. Up to five extra paid well-being days per year.? 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.? Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.? And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
Job Title: Manager - Cloud Data Architect (AWS & Snowflake) Protiviti's UK ED&A practice offers a comprehensive range of data use cases delivered through various delivery and commercial routes. We work on the full data lifecycle with highly skilled and experienced data professionals. Our solutions range from data strategy and governance through the development, design and implementation of advanced analytics and digitisation. About the Role We are seeking a Manager-level Cloud Data Architect with deep expertise in AWS cloud services , Snowflake , and AWS-native data platforms to lead the design and implementation of scalable, secure, and high-performance data solutions. You will play a pivotal role in shaping our cloud data strategy, driving innovation, and mentoring teams to deliver enterprise-grade data architectures that enable advanced analytics and business intelligence for our clients. Key Responsibilities Architecture & Design Design end-to-end cloud data architectures using AWS and Snowflake, ensuring scalability, security, and performance. Define and promote best practices in data modeling, ETL/ELT processes, data storage, and data governance across AWS and Snowflake platforms. Lead the design of data lakes, data warehouses, and real-time data pipelines using AWS-native tools such as Glue, Redshift, S3, Lambda, Kinesis, and Athena. Project Leadership & Delivery Manage and deliver complex data architecture projects, providing technical leadership to cross-functional teams. Collaborate with business stakeholders, data engineers, and analysts to understand data needs and translate them into architectural solutions. Ensure architecture aligns with enterprise standards, security protocols, and compliance requirements. Team & Stakeholder Management Mentor and guide data engineers and junior architects on AWS and Snowflake best practices. Work closely with cloud operations, DevOps, and security teams to ensure reliable and secure data environments. Present architectural solutions and roadmaps to senior stakeholders and technical leadership. Innovation & Strategy Stay current with emerging trends in cloud data services, AI/ML integrations, and data governance. Contribute to the cloud data strategy and roadmap, identifying opportunities for automation, cost optimization, and innovation. Required Qualifications 6-10 years of experience in data architecture, including at least 3 years in a cloud-native environment. Proven expertise with AWS cloud services , including but not limited to: S3, Glue, Redshift, Lambda, Kinesis, Athena, Lake Formation. Strong hands-on experience with Snowflake - architecture, performance tuning, security, and data sharing features. Proficient in data modelling, data integration (ETL/ELT), and metadata management. Deep understanding of data governance, data security, and compliance in cloud environments. Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation) is a plus. Strong communication and stakeholder management skills. Prior Consulting experience Preferred Qualifications AWS certifications (e.g., AWS Certified Data Analytics - Specialty, Solutions Architect). Snowflake certifications. Experience in leading agile teams or projects using Scrum/Kanban methodologies. Familiarity with modern data stack tools (e.g., dbt, Airflow, Fivetran) is a plus. Why Join Us? Be part of a high-impact team shaping the next generation of data capabilities in the cloud. Work with cutting-edge technology in a collaborative, innovation-driven environment. Opportunity to lead strategic data initiatives and make a tangible business impact. Competetive Base Salary, Bonus & Benefits Hybrid Working - HQ in The Shard, London! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
14/10/2025
Full time
Job Title: Manager - Cloud Data Architect (AWS & Snowflake) Protiviti's UK ED&A practice offers a comprehensive range of data use cases delivered through various delivery and commercial routes. We work on the full data lifecycle with highly skilled and experienced data professionals. Our solutions range from data strategy and governance through the development, design and implementation of advanced analytics and digitisation. About the Role We are seeking a Manager-level Cloud Data Architect with deep expertise in AWS cloud services , Snowflake , and AWS-native data platforms to lead the design and implementation of scalable, secure, and high-performance data solutions. You will play a pivotal role in shaping our cloud data strategy, driving innovation, and mentoring teams to deliver enterprise-grade data architectures that enable advanced analytics and business intelligence for our clients. Key Responsibilities Architecture & Design Design end-to-end cloud data architectures using AWS and Snowflake, ensuring scalability, security, and performance. Define and promote best practices in data modeling, ETL/ELT processes, data storage, and data governance across AWS and Snowflake platforms. Lead the design of data lakes, data warehouses, and real-time data pipelines using AWS-native tools such as Glue, Redshift, S3, Lambda, Kinesis, and Athena. Project Leadership & Delivery Manage and deliver complex data architecture projects, providing technical leadership to cross-functional teams. Collaborate with business stakeholders, data engineers, and analysts to understand data needs and translate them into architectural solutions. Ensure architecture aligns with enterprise standards, security protocols, and compliance requirements. Team & Stakeholder Management Mentor and guide data engineers and junior architects on AWS and Snowflake best practices. Work closely with cloud operations, DevOps, and security teams to ensure reliable and secure data environments. Present architectural solutions and roadmaps to senior stakeholders and technical leadership. Innovation & Strategy Stay current with emerging trends in cloud data services, AI/ML integrations, and data governance. Contribute to the cloud data strategy and roadmap, identifying opportunities for automation, cost optimization, and innovation. Required Qualifications 6-10 years of experience in data architecture, including at least 3 years in a cloud-native environment. Proven expertise with AWS cloud services , including but not limited to: S3, Glue, Redshift, Lambda, Kinesis, Athena, Lake Formation. Strong hands-on experience with Snowflake - architecture, performance tuning, security, and data sharing features. Proficient in data modelling, data integration (ETL/ELT), and metadata management. Deep understanding of data governance, data security, and compliance in cloud environments. Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation) is a plus. Strong communication and stakeholder management skills. Prior Consulting experience Preferred Qualifications AWS certifications (e.g., AWS Certified Data Analytics - Specialty, Solutions Architect). Snowflake certifications. Experience in leading agile teams or projects using Scrum/Kanban methodologies. Familiarity with modern data stack tools (e.g., dbt, Airflow, Fivetran) is a plus. Why Join Us? Be part of a high-impact team shaping the next generation of data capabilities in the cloud. Work with cutting-edge technology in a collaborative, innovation-driven environment. Opportunity to lead strategic data initiatives and make a tangible business impact. Competetive Base Salary, Bonus & Benefits Hybrid Working - HQ in The Shard, London! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Job Title: Business Analyst (BA) / VP Location: London; UK (Near Liverpool Street station) Duration: 12 Months with extension Join Our Client's Transformation Journey! Are you an experienced Business Analyst with a passion for driving change in the financial services sector? Our client is seeking a talented individual to step into the role of Business Analyst (BA) / VP within their dynamic Transformation and Change Management Group (TCMG). This is your chance to make a significant impact by enhancing client onboarding processes and shaping Target Operating Models (TOMs) to align with strategic goals. What You'll Do: As a Business Analyst, you will be at the forefront of understanding and assessing the evolving needs of the business. Your role will include: analysing the impacts of change and translating EMEA regulatory requirements into actionable business requirements. Developing a comprehensive understanding of current practises, identifying gaps, and defining a desired future state. Applying process re-engineering techniques to streamline workflows and eliminate inefficiencies in client onboarding. Collaborating closely with cross-functional teams (Front Office, Middle Office, Operations, and Technology) to gather and document business requirements. Facilitating workshops, conducting impact assessments, and ensuring traceability of requirements through to implementation. Creating clear and detailed documentation such as Business Requirements Documents (BRDs) and process diagrams. Supporting User Acceptance Testing (UAT) to validate that delivered features align with documented requirements. Presenting at Steering Committees, translating complex data and regulations into clear, actionable insights for senior management. What You Bring: To succeed in this role, you'll need: A proven track record in designing and implementing Target Operating Models (TOMs). Experience with end-to-end client onboarding processes in financial services, including compliance with KYC and AML regulations. Strong analytical and data interpretation skills, with the ability to communicate complex information clearly. A collaborative mindset and the ability to engage cross-functional teams to support change delivery. Certified Lean Six Sigma qualifications to drive continuous improvement and operational excellence. Resilience under pressure with the capability to manage multiple tasks and meet deadlines. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
14/10/2025
Contractor
Job Title: Business Analyst (BA) / VP Location: London; UK (Near Liverpool Street station) Duration: 12 Months with extension Join Our Client's Transformation Journey! Are you an experienced Business Analyst with a passion for driving change in the financial services sector? Our client is seeking a talented individual to step into the role of Business Analyst (BA) / VP within their dynamic Transformation and Change Management Group (TCMG). This is your chance to make a significant impact by enhancing client onboarding processes and shaping Target Operating Models (TOMs) to align with strategic goals. What You'll Do: As a Business Analyst, you will be at the forefront of understanding and assessing the evolving needs of the business. Your role will include: analysing the impacts of change and translating EMEA regulatory requirements into actionable business requirements. Developing a comprehensive understanding of current practises, identifying gaps, and defining a desired future state. Applying process re-engineering techniques to streamline workflows and eliminate inefficiencies in client onboarding. Collaborating closely with cross-functional teams (Front Office, Middle Office, Operations, and Technology) to gather and document business requirements. Facilitating workshops, conducting impact assessments, and ensuring traceability of requirements through to implementation. Creating clear and detailed documentation such as Business Requirements Documents (BRDs) and process diagrams. Supporting User Acceptance Testing (UAT) to validate that delivered features align with documented requirements. Presenting at Steering Committees, translating complex data and regulations into clear, actionable insights for senior management. What You Bring: To succeed in this role, you'll need: A proven track record in designing and implementing Target Operating Models (TOMs). Experience with end-to-end client onboarding processes in financial services, including compliance with KYC and AML regulations. Strong analytical and data interpretation skills, with the ability to communicate complex information clearly. A collaborative mindset and the ability to engage cross-functional teams to support change delivery. Certified Lean Six Sigma qualifications to drive continuous improvement and operational excellence. Resilience under pressure with the capability to manage multiple tasks and meet deadlines. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from 40000 to 45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
14/10/2025
Full time
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from 40000 to 45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
Michael Page Technology
Nottingham, Nottinghamshire
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from £40000 to £45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
13/10/2025
Full time
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from £40000 to £45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
Michael Page Technology
Nottingham, Nottinghamshire
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from £40000 to £45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
13/10/2025
Full time
This is an exciting opportunity for a Regulatory Reporting Analyst (FCA & Regulatory Risk) to join a growing analytics team within the financial services industry. The position involves creating insightful reports and supporting risk management processes. Client Details The organisation is a well-established player in the financial services sector, known for its focus on innovation and precision. As a medium-sized company, they pride themselves on fostering a collaborative environment and delivering high-quality solutions for their clients. Description Regulatory Reporting & Compliance Prepare, review, and submit FCA regulatory reports accurately and on time. Ensure all reporting adheres to FCA rules, guidelines, and deadlines. Monitor changes in regulatory requirements and implement process updates as necessary. Collaborate with internal teams to ensure consistent, accurate reporting across products and portfolios. Risk Monitoring & Analysis Track and monitor key risk indicators, identifying potential exposures in lending and collateral portfolios. Provide timely insights and reports to senior management regarding emerging risks. Support internal audits and compliance reviews with accurate data and analysis. Debt Sale & Lending Reporting Prepare reporting related to debt sales, ensuring alignment with FCA standards and company policies. Analyze lending and collateral data to support business decisions and compliance requirements. Work closely with finance and operations teams to maintain accurate and auditable records. Profile 5+ years in regulatory reporting, risk, or compliance within financial services (Essential). Strong understanding of FCA reporting requirements and regulatory frameworks (Essential). Experience in debt sale, lending, or collateral reporting (Preferred). Advanced Excel and data analysis skills (Essential). Detail-oriented with excellent organizational and communication skills. Ability to manage deadlines, prioritize work, and maintain accuracy under pressure. Job Offer Competitive salary ranging from £40000 to £45000, depending on experience. Comprehensive pension scheme to support your future financial stability. Permanent role offering job security and career growth opportunities. Being part of a medium-sized company with a supportive and collaborative culture. Opportunity to work remotely with occasional onsite requirement for meetings If you're an analytical professional looking to make a difference in the financial services sector, this is the role for you. Apply now to join the team as a Reporting Analyst
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We're looking for an IS Senior Analyst for Workplace Mobile Devices to join our IS team here at Booker. Your mission is to keep our mobile systems running smoothly, securely, and efficiently so that we can make life easier for our customers and boost business performance. In this role, you'll be leading our Mobile Phone Team day to day, making sure everything runs like clockwork. That means handling procurement, inventory, and distribution of mobile devices, while also setting up simple policies and processes that actually work. You'll be the go to person for training and supporting your team, and you'll work closely with vendors and service providers to keep things moving at a high standard. We're also looking for someone with solid MPRO5 knowledge. You'll use it to fine tune workflows, support the business, and come up with smart solutions that make our operations even more effective. You will be responsible for Manage project development budgets. Monitor system KPIs. Support delivery of the asset management system roadmap Revenue and Budgeting Mountain cross-department Budgets and Revenue. You will need Good understanding of mobile & tablet devices using Android & IOS operating systems Knowledge of mobile device management systems Good understanding of Workspace One, Knox, Zero Touch, Microsoft Defender for Endpoints, Microsoft Office Suite, Ivanti Endpoint Management, Sophos, Windows OS Technical Problem Solving and Troubleshooting MPRO5 knowledge is highly advantageous Knowledge of wholesale industry business processes. Good people management skills, with proven ability to work effectively with other internal and external teams. Technical project management skills and successful delivery oflarge-scale IT deployments. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
13/10/2025
Full time
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We're looking for an IS Senior Analyst for Workplace Mobile Devices to join our IS team here at Booker. Your mission is to keep our mobile systems running smoothly, securely, and efficiently so that we can make life easier for our customers and boost business performance. In this role, you'll be leading our Mobile Phone Team day to day, making sure everything runs like clockwork. That means handling procurement, inventory, and distribution of mobile devices, while also setting up simple policies and processes that actually work. You'll be the go to person for training and supporting your team, and you'll work closely with vendors and service providers to keep things moving at a high standard. We're also looking for someone with solid MPRO5 knowledge. You'll use it to fine tune workflows, support the business, and come up with smart solutions that make our operations even more effective. You will be responsible for Manage project development budgets. Monitor system KPIs. Support delivery of the asset management system roadmap Revenue and Budgeting Mountain cross-department Budgets and Revenue. You will need Good understanding of mobile & tablet devices using Android & IOS operating systems Knowledge of mobile device management systems Good understanding of Workspace One, Knox, Zero Touch, Microsoft Defender for Endpoints, Microsoft Office Suite, Ivanti Endpoint Management, Sophos, Windows OS Technical Problem Solving and Troubleshooting MPRO5 knowledge is highly advantageous Knowledge of wholesale industry business processes. Good people management skills, with proven ability to work effectively with other internal and external teams. Technical project management skills and successful delivery oflarge-scale IT deployments. About The Company Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer / Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who's ready to step into a leadership-focused position. Office based full time. This opportunity is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You'll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level 1/2 support Lead the day-to-day operations of the service desk, balancing hands-on technical work with team management. Proactively monitor and maintain client systems to ensure minimal disruption and high service availability. Maintain and improve internal documentation, including ticket notes, SOPs, and knowledge base articles. Support junior team members through coaching and mentorship. Plan and prioritise workload across the team to ensure SLAs are consistently met. Skills & Experience Required Minimum of 5 years' experience in IT support, including at least 2 years in a senior or escalation-level role. Strong knowledge of: Windows and MacOS operating systems Windows Server and Microsoft 365 Networking fundamentals and endpoint management Previous experience in a Managed Service Provider (MSP) environment is highly desirable as well as Autotask PSA. Demonstrated ability to mentor, support, and develop junior staff. Strong communication skills and the ability to manage customer expectations effectively. Relevant Microsoft certifications (MCP, Modern Desktop Administrator, 365 Fundamentals) are a plus. Perks and Benefits: 21 days holiday (increase with year of service) Christmas Bonus Monthly drinks budget Tech budget Training and development opportunities - fully funding official certification, giving time of during working week to complete training, paid time to complete certifications Why Apply Through Techunite? At Techunite, we specialise in connecting top tech talent with the right opportunities. We work closely with our clients to ensure the best match-not just technically, but culturally too. If you're ready to take the next step in your IT career, we're here to support you every step of the way. Apply now to learn more or contact the Techunite team for a confidential chat about your next move.
13/10/2025
Full time
Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer / Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who's ready to step into a leadership-focused position. Office based full time. This opportunity is perfect for a technically hands-on individual who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You'll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level 1/2 support Lead the day-to-day operations of the service desk, balancing hands-on technical work with team management. Proactively monitor and maintain client systems to ensure minimal disruption and high service availability. Maintain and improve internal documentation, including ticket notes, SOPs, and knowledge base articles. Support junior team members through coaching and mentorship. Plan and prioritise workload across the team to ensure SLAs are consistently met. Skills & Experience Required Minimum of 5 years' experience in IT support, including at least 2 years in a senior or escalation-level role. Strong knowledge of: Windows and MacOS operating systems Windows Server and Microsoft 365 Networking fundamentals and endpoint management Previous experience in a Managed Service Provider (MSP) environment is highly desirable as well as Autotask PSA. Demonstrated ability to mentor, support, and develop junior staff. Strong communication skills and the ability to manage customer expectations effectively. Relevant Microsoft certifications (MCP, Modern Desktop Administrator, 365 Fundamentals) are a plus. Perks and Benefits: 21 days holiday (increase with year of service) Christmas Bonus Monthly drinks budget Tech budget Training and development opportunities - fully funding official certification, giving time of during working week to complete training, paid time to complete certifications Why Apply Through Techunite? At Techunite, we specialise in connecting top tech talent with the right opportunities. We work closely with our clients to ensure the best match-not just technically, but culturally too. If you're ready to take the next step in your IT career, we're here to support you every step of the way. Apply now to learn more or contact the Techunite team for a confidential chat about your next move.
Launch Your Career in Data with Us Are you passionate about turning data into insights? Do you love solving puzzles, spotting patterns, and using numbers to tell a story? If you're a recent graduate looking to kick-start your career in data analytics, we want to hear from you! We're offering an exciting opportunity for a Graduate Data Analyst to join our dynamic and growing team. You'll gain hands-on experience working with real data, learn from experienced mentors, and contribute to projects that make a real difference across the business. Whether you studied data science, maths, economics, or something completely different, if you have an analytical mindset and a curiosity for how things work - you'll thrive here What You'll Be Doing As a Graduate Data Analyst, your days will be varied, challenging, and rewarding. You'll be supported every step of the way as you learn how to: Collect & Clean Data : Work with data from different systems and sources, ensuring accuracy and quality. Explore & Analyse : Use tools like Excel, SQL, Python or R to identify trends, patterns, and anomalies in data Communicate Insights : Translate complex data into easy-to-understand findings for teams across the company Build Reports & Dashboards : Use tools like Power BI or Tableau to build interactive dashboards and visual reports Work on Real Projects : Collaborate with teams like Marketing, Finance, or Operations to solve business challenges with data Develop Your Skills : Learn best practices in data analysis, storytelling with data, and stakeholder communication What We're Looking For We don't expect you to be an expert - we're here to help you grow. If you have the potential and passion for data, we'll give you the tools and training you need to succeed. Essential: A recent graduate (or soon-to-be) in a numerate, analytical, or problem-solving subject (e.g. Data Science, Statistics, Maths, Economics, Engineering, Computer Science, Psychology, etc.) Strong attention to detail and curiosity to dig into the "why" behind the numbers. Basic knowledge of Excel and at least one programming or data query language (e.g. Python, SQL, R, etc.) Excellent communication skills - able to explain data clearly to non-technical audiences A positive attitude, eagerness to learn, and a collaborative mindset Nice to Have (But Not Required): Experience from a university project, internship or placement involving data Familiarity with data visualization tools like Tableau or Power BI Knowledge of statistics or data modelling techniques Understanding of databases and how data is stored What You'll Gain Real Experience : Work on live data projects that have direct business impact Mentoring & Support : Learn from experienced data professionals who will guide your development Training & Learning : Access to workshops, courses, and certifications to grow your skills Career Progression : Clear pathways to progress into more senior analyst roles Culture & Community : Be part of a supportive team that values curiosity, creativity, and collaboration Work-Life Balance : We value your wellbeing - flexible hours, hybrid working options, and a healthy work culture are all part of the package Excellent Company Benefits We believe your work should be rewarding - in every sense. Here's what we offer beyond your base salary: 25+ Days Annual Leave , plus bank holidays (with the option to buy/sell additional days) Hybrid Working Model - flexible work-from-home options Annual Bonus Scheme based on company and personal performance Professional Development Budget for courses, certifications, and conferences Private Healthcare including dental, optical, and mental health support Employee Wellness Program - free counselling, wellbeing days, and fitness incentives Matched Pension Contributions to help you plan for the future Tech Allowance - choose your own equipment and setup Season Ticket Loans or Cycle-to-Work Scheme Regular Social Events , team lunches, and a fun, inclusive culture Discounts & Perks via our employee benefits portal (shopping, travel, food & more)
13/10/2025
Full time
Launch Your Career in Data with Us Are you passionate about turning data into insights? Do you love solving puzzles, spotting patterns, and using numbers to tell a story? If you're a recent graduate looking to kick-start your career in data analytics, we want to hear from you! We're offering an exciting opportunity for a Graduate Data Analyst to join our dynamic and growing team. You'll gain hands-on experience working with real data, learn from experienced mentors, and contribute to projects that make a real difference across the business. Whether you studied data science, maths, economics, or something completely different, if you have an analytical mindset and a curiosity for how things work - you'll thrive here What You'll Be Doing As a Graduate Data Analyst, your days will be varied, challenging, and rewarding. You'll be supported every step of the way as you learn how to: Collect & Clean Data : Work with data from different systems and sources, ensuring accuracy and quality. Explore & Analyse : Use tools like Excel, SQL, Python or R to identify trends, patterns, and anomalies in data Communicate Insights : Translate complex data into easy-to-understand findings for teams across the company Build Reports & Dashboards : Use tools like Power BI or Tableau to build interactive dashboards and visual reports Work on Real Projects : Collaborate with teams like Marketing, Finance, or Operations to solve business challenges with data Develop Your Skills : Learn best practices in data analysis, storytelling with data, and stakeholder communication What We're Looking For We don't expect you to be an expert - we're here to help you grow. If you have the potential and passion for data, we'll give you the tools and training you need to succeed. Essential: A recent graduate (or soon-to-be) in a numerate, analytical, or problem-solving subject (e.g. Data Science, Statistics, Maths, Economics, Engineering, Computer Science, Psychology, etc.) Strong attention to detail and curiosity to dig into the "why" behind the numbers. Basic knowledge of Excel and at least one programming or data query language (e.g. Python, SQL, R, etc.) Excellent communication skills - able to explain data clearly to non-technical audiences A positive attitude, eagerness to learn, and a collaborative mindset Nice to Have (But Not Required): Experience from a university project, internship or placement involving data Familiarity with data visualization tools like Tableau or Power BI Knowledge of statistics or data modelling techniques Understanding of databases and how data is stored What You'll Gain Real Experience : Work on live data projects that have direct business impact Mentoring & Support : Learn from experienced data professionals who will guide your development Training & Learning : Access to workshops, courses, and certifications to grow your skills Career Progression : Clear pathways to progress into more senior analyst roles Culture & Community : Be part of a supportive team that values curiosity, creativity, and collaboration Work-Life Balance : We value your wellbeing - flexible hours, hybrid working options, and a healthy work culture are all part of the package Excellent Company Benefits We believe your work should be rewarding - in every sense. Here's what we offer beyond your base salary: 25+ Days Annual Leave , plus bank holidays (with the option to buy/sell additional days) Hybrid Working Model - flexible work-from-home options Annual Bonus Scheme based on company and personal performance Professional Development Budget for courses, certifications, and conferences Private Healthcare including dental, optical, and mental health support Employee Wellness Program - free counselling, wellbeing days, and fitness incentives Matched Pension Contributions to help you plan for the future Tech Allowance - choose your own equipment and setup Season Ticket Loans or Cycle-to-Work Scheme Regular Social Events , team lunches, and a fun, inclusive culture Discounts & Perks via our employee benefits portal (shopping, travel, food & more)
Business Unit: COO, Technology Operations & Cyber Security Salary range: £33,600 - £42,000 per annum DOE+ Benefits Location: UK Hybrid - Occasional travel to local hub Contract type : Permanent Our Team We're looking for a Data Loss Prevention (DLP) Analyst to join our busy Data Security team, to support analysis and reporting work for data loss and insider threat events in Virgin Money. Your role will involve working closely with our Data Security, Incident Response and Business teams to manage events and progress remediation and represents a great opportunity to work with industry-leading tools and security partners, utilising your analytical, technical and communication skills to really make a difference to our customers and colleagues. Cyber security risks are a key threat to our overall standing, reputation and performance, as evidenced by recent impacts of sophisticated attacks on several high-profile companies and financial institutions. As we seek to grow our profile in an increasingly competitive digital arena, the DLP capability must adapt the strategy to be responsive to these challenges. The DLP Analyst will support the Bank's security controls for Data Loss Prevention, carrying out assessments of DLP and Insider Threat events, including incident management, escalation and resolution, acting as a liaison with key stakeholders, and be responsible for reporting on current status and trends. What you'll be doing Analysis of DLP and Insider Threat events Correlating events to determine if a threat exists DLP and Insider Threat solutions, showing a good level of operational knowledge and understanding, with the ability to navigate confidently to get the most from the tool Communicating with colleagues and stakeholders across the organisation to ensure DLP events are managed effectively to resolution Feeding into an improvements programme to improve efficiencies and reduce risk IT and Information Security best practice Team working and the ability to be self-directed on task completion Demonstrating a professional 'can do' attitude and high levels of motivation Working under pressure, managing multiple priorities in a rapidly changing and dynamic environment We need you to have Industry related cyber security qualification (e.g. CISSP, CISM) or equivalent practical cyber security experience Proven ability to make sound pragmatic decisions and judgements under tight timelines Experience with advanced analytical and problem-solving techniques Solid skills and experience in Excel Self-driven qualities and able to work independently as well as part of a team Strong interpersonal and influencing skills with the ability to influence and drive change in a collaborative way Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time)?plus the option to buy more. Up to five extra paid well-being days per year.? 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.? Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.? And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
11/10/2025
Full time
Business Unit: COO, Technology Operations & Cyber Security Salary range: £33,600 - £42,000 per annum DOE+ Benefits Location: UK Hybrid - Occasional travel to local hub Contract type : Permanent Our Team We're looking for a Data Loss Prevention (DLP) Analyst to join our busy Data Security team, to support analysis and reporting work for data loss and insider threat events in Virgin Money. Your role will involve working closely with our Data Security, Incident Response and Business teams to manage events and progress remediation and represents a great opportunity to work with industry-leading tools and security partners, utilising your analytical, technical and communication skills to really make a difference to our customers and colleagues. Cyber security risks are a key threat to our overall standing, reputation and performance, as evidenced by recent impacts of sophisticated attacks on several high-profile companies and financial institutions. As we seek to grow our profile in an increasingly competitive digital arena, the DLP capability must adapt the strategy to be responsive to these challenges. The DLP Analyst will support the Bank's security controls for Data Loss Prevention, carrying out assessments of DLP and Insider Threat events, including incident management, escalation and resolution, acting as a liaison with key stakeholders, and be responsible for reporting on current status and trends. What you'll be doing Analysis of DLP and Insider Threat events Correlating events to determine if a threat exists DLP and Insider Threat solutions, showing a good level of operational knowledge and understanding, with the ability to navigate confidently to get the most from the tool Communicating with colleagues and stakeholders across the organisation to ensure DLP events are managed effectively to resolution Feeding into an improvements programme to improve efficiencies and reduce risk IT and Information Security best practice Team working and the ability to be self-directed on task completion Demonstrating a professional 'can do' attitude and high levels of motivation Working under pressure, managing multiple priorities in a rapidly changing and dynamic environment We need you to have Industry related cyber security qualification (e.g. CISSP, CISM) or equivalent practical cyber security experience Proven ability to make sound pragmatic decisions and judgements under tight timelines Experience with advanced analytical and problem-solving techniques Solid skills and experience in Excel Self-driven qualities and able to work independently as well as part of a team Strong interpersonal and influencing skills with the ability to influence and drive change in a collaborative way Red Hot Rewards Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part-Time)?plus the option to buy more. Up to five extra paid well-being days per year.? 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.? Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.? And there's no waiting around, you'll enjoy these benefits from day one. If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the?Nationwide group,?together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose ; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks -?we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.?
IN ORDER TO APPLY FOR THIS ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world s best brands. The BrandEd portfolio currently includes Sotheby s Institute of Art, The School of The New York Times, Vogue College of Fashion, Manchester City Sports Business School and WIRED Education. Our academic programs range from pre-college to master s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard enterprise software applications and various custom web applications, desktop hardware, network and sever infrastructure components. In addition to the tasks and activities listed below, this person will be expected to take a lead role in Global IT projects ensuring that best practices are followed from planning through to implementation. Specific duties and responsibilities include the following, but the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. Additional, responsibilities include monitoring team performance and promoting high service standards to improve productivity and enhance customer satisfaction Case Management Manage and resolve IT Service Management (ITSM) requests within the organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT resources. Infrastructure Support Provide technical support and troubleshooting for LAN and wireless network devices, including switches, routers, firewalls, and wireless access points. Manage Wi-Fi environment and collaborate with IT Infrastructure team to implement network changes and support infrastructure upgrades. End-User Support Lead the delivery of technical support in London, ensuring timely and effective resolution of technical issues. Oversee the diagnosis, research, and documentation of solutions for a wide range of IT tasks. Manage and prioritise support requests to optimise efficiency and service quality. Supervise the deployment, configuration, and maintenance of user devices, software applications, and peripheral equipment, including classroom audio/video systems. Drive continuous improvement in end-user support by helping to implement best practices and enhance troubleshooting processes. Flexible working Supporting after hours and weekend events may be required. Multi-site support is also required with the ability to respond at short notice. Person Specification The individual must demonstrate the ability to perform all essential duties to a high standard. The following qualifications, knowledge, and skills are required: Leadership Proven experience in IT leadership and service management. Experience in performance monitoring and setting objectives. Technical Expertise Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. Knowledge of administering audio-visual systems, including projectors and sound systems. Interpersonal Skills Strong interpersonal skills, fostering a positive and collaborative work environment. Excellent communication skills to interact with technical and non-technical users effectively. A strong focus on customer service, ensuring user satisfaction and service excellence. Ability to work both independently and collaboratively within a team, driving efficiency and innovation. Education & Qualifications A Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with service users / equipment. The building is located on 4 levels with no lifts due to its listed status. The above statements are intended to describe the general nature and level of work being performed by an individual undertaking this position. They are not intended to be an exhaustive list of all duties and skills, and the post holder will be required to undertake such tasks and responsibilities as may be reasonably be expected within the scope of the post. Application Process Please submit your CV and a covering letter demonstrating your skills and experience in relation to the position to the contact email address. The closing date for applications is Friday 31st October 2025. Benefits of working for BrandEd UK include: In addition to UK bank holidays, 25 days annual leave plus up to 4 days additional discretionary leave during the Christmas period. Option to purchase an additional 5 days annual leave on a salary sacrifice basis 24/7 access to an Employee Assistance Programme Volunteering days Life insurance of 4 x salary Access to a comprehensive (250+ courses) and high-quality e-learning platform Option to complete any online course within the wider BrandEd portfolio free of charge (subject to availability and eligibility)
10/10/2025
Full time
IN ORDER TO APPLY FOR THIS ROLE, YOU MUST ALSO SUBMIT A COVER LETTER. Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world s best brands. The BrandEd portfolio currently includes Sotheby s Institute of Art, The School of The New York Times, Vogue College of Fashion, Manchester City Sports Business School and WIRED Education. Our academic programs range from pre-college to master s degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard enterprise software applications and various custom web applications, desktop hardware, network and sever infrastructure components. In addition to the tasks and activities listed below, this person will be expected to take a lead role in Global IT projects ensuring that best practices are followed from planning through to implementation. Specific duties and responsibilities include the following, but the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. Additional, responsibilities include monitoring team performance and promoting high service standards to improve productivity and enhance customer satisfaction Case Management Manage and resolve IT Service Management (ITSM) requests within the organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT resources. Infrastructure Support Provide technical support and troubleshooting for LAN and wireless network devices, including switches, routers, firewalls, and wireless access points. Manage Wi-Fi environment and collaborate with IT Infrastructure team to implement network changes and support infrastructure upgrades. End-User Support Lead the delivery of technical support in London, ensuring timely and effective resolution of technical issues. Oversee the diagnosis, research, and documentation of solutions for a wide range of IT tasks. Manage and prioritise support requests to optimise efficiency and service quality. Supervise the deployment, configuration, and maintenance of user devices, software applications, and peripheral equipment, including classroom audio/video systems. Drive continuous improvement in end-user support by helping to implement best practices and enhance troubleshooting processes. Flexible working Supporting after hours and weekend events may be required. Multi-site support is also required with the ability to respond at short notice. Person Specification The individual must demonstrate the ability to perform all essential duties to a high standard. The following qualifications, knowledge, and skills are required: Leadership Proven experience in IT leadership and service management. Experience in performance monitoring and setting objectives. Technical Expertise Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. Knowledge of administering audio-visual systems, including projectors and sound systems. Interpersonal Skills Strong interpersonal skills, fostering a positive and collaborative work environment. Excellent communication skills to interact with technical and non-technical users effectively. A strong focus on customer service, ensuring user satisfaction and service excellence. Ability to work both independently and collaboratively within a team, driving efficiency and innovation. Education & Qualifications A Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with service users / equipment. The building is located on 4 levels with no lifts due to its listed status. The above statements are intended to describe the general nature and level of work being performed by an individual undertaking this position. They are not intended to be an exhaustive list of all duties and skills, and the post holder will be required to undertake such tasks and responsibilities as may be reasonably be expected within the scope of the post. Application Process Please submit your CV and a covering letter demonstrating your skills and experience in relation to the position to the contact email address. The closing date for applications is Friday 31st October 2025. Benefits of working for BrandEd UK include: In addition to UK bank holidays, 25 days annual leave plus up to 4 days additional discretionary leave during the Christmas period. Option to purchase an additional 5 days annual leave on a salary sacrifice basis 24/7 access to an Employee Assistance Programme Volunteering days Life insurance of 4 x salary Access to a comprehensive (250+ courses) and high-quality e-learning platform Option to complete any online course within the wider BrandEd portfolio free of charge (subject to availability and eligibility)
This is an exciting opportunity for a Junior Risk & Finance Data Governance Analyst to contribute to a thriving analytics department within the financial services industry. The role, based in London, focuses on leveraging data insights to support business operations effectively. Client Details This organisation is a large entity operating within the financial services sector. Description Strong expertise in data governance, data quality, metadata management, data profiling, analysis, and data management tools. Lead the implementation of data governance practices within the Risk and Finance domains, aligning with BCBS239 regulatory standards. Owns the end-to-end data definition, lineage, and governance responsibilities for prioritised use cases. Oversee changes to business data requirements, ensuring proper execution of change and release management activities within the data domains. Contributes to meeting regulatory requirements by helping establish processes that deliver accurate, complete, timely, and reliable data. Collaborates with divisional stakeholders to develop and implement data standards and drive adoption across EMEA. Participate in various data governance and program-level forums to strengthen the bank's overall data governance framework. Works closely with business, compliance, technology, and other teams to define and communicate data-related business requirements for initiative planning and prioritization. Supports investigations into data quality issues, developed remediation plans, and recommended solutions to resolve root causes. Maintains consistent communication with cross-functional teams to provide updates, ensure alignment, and track progress effectively. Profile Strong knowledge and hands-on experience in data governance, data quality, profiling, and data analysis. In-depth understanding of BCBS239 requirements, gained through work in Tier 1 and Tier 2 banking environments. Experienced in engaging and communicating effectively with senior leadership, including board-level stakeholders. Skilled in interpreting complex data structures and performing advanced calculations within Risk and Finance domains. Comprehensive knowledge of the Risk and Finance data landscape, including data governance frameworks and regulatory requirements across business and technology functions. Able to take an enterprise-wide view, avoiding siloed approaches to data management and governance. Analytical thinker with strong problem-solving skills and a proven ability to implement effective, practical solutions. Demonstrates strong stakeholder management skills, securing buy-in and collaboration across EMEA teams. Works closely with business stakeholders to ensure timely resolution of issues, escalating blockers through appropriate governance forums. Solid understanding of physical, logical, and business data models. Experienced in business process modelling using tools like Microsoft Excel, Visio, and PowerPoint. Effective team player with the ability to operate independently and deliver results with minimal supervision. Strong presentation skills and a confident, professional communication style. Self-driven and resilient, able to manage and resolve complex challenges independently. Holds a university degree or equivalent experience, ideally in a quantitative or related discipline. Familiar with Collibra and other data governance platforms. Job Offer Competitive daily rate of £475.00 to £500.00 (umbrella). Temporary role offering flexibility and variety. Opportunity to work with a reputable organisation in the financial services industry. Engaging role with exposure to impactful data-driven projects. Based in Liverpool Street
10/10/2025
Full time
This is an exciting opportunity for a Junior Risk & Finance Data Governance Analyst to contribute to a thriving analytics department within the financial services industry. The role, based in London, focuses on leveraging data insights to support business operations effectively. Client Details This organisation is a large entity operating within the financial services sector. Description Strong expertise in data governance, data quality, metadata management, data profiling, analysis, and data management tools. Lead the implementation of data governance practices within the Risk and Finance domains, aligning with BCBS239 regulatory standards. Owns the end-to-end data definition, lineage, and governance responsibilities for prioritised use cases. Oversee changes to business data requirements, ensuring proper execution of change and release management activities within the data domains. Contributes to meeting regulatory requirements by helping establish processes that deliver accurate, complete, timely, and reliable data. Collaborates with divisional stakeholders to develop and implement data standards and drive adoption across EMEA. Participate in various data governance and program-level forums to strengthen the bank's overall data governance framework. Works closely with business, compliance, technology, and other teams to define and communicate data-related business requirements for initiative planning and prioritization. Supports investigations into data quality issues, developed remediation plans, and recommended solutions to resolve root causes. Maintains consistent communication with cross-functional teams to provide updates, ensure alignment, and track progress effectively. Profile Strong knowledge and hands-on experience in data governance, data quality, profiling, and data analysis. In-depth understanding of BCBS239 requirements, gained through work in Tier 1 and Tier 2 banking environments. Experienced in engaging and communicating effectively with senior leadership, including board-level stakeholders. Skilled in interpreting complex data structures and performing advanced calculations within Risk and Finance domains. Comprehensive knowledge of the Risk and Finance data landscape, including data governance frameworks and regulatory requirements across business and technology functions. Able to take an enterprise-wide view, avoiding siloed approaches to data management and governance. Analytical thinker with strong problem-solving skills and a proven ability to implement effective, practical solutions. Demonstrates strong stakeholder management skills, securing buy-in and collaboration across EMEA teams. Works closely with business stakeholders to ensure timely resolution of issues, escalating blockers through appropriate governance forums. Solid understanding of physical, logical, and business data models. Experienced in business process modelling using tools like Microsoft Excel, Visio, and PowerPoint. Effective team player with the ability to operate independently and deliver results with minimal supervision. Strong presentation skills and a confident, professional communication style. Self-driven and resilient, able to manage and resolve complex challenges independently. Holds a university degree or equivalent experience, ideally in a quantitative or related discipline. Familiar with Collibra and other data governance platforms. Job Offer Competitive daily rate of £475.00 to £500.00 (umbrella). Temporary role offering flexibility and variety. Opportunity to work with a reputable organisation in the financial services industry. Engaging role with exposure to impactful data-driven projects. Based in Liverpool Street
ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world's best brands. The BrandEd portfolio currently includes Sotheby's Institute of Art, The School of The New York Times, Vogue College of Fashion, Manchester City Sports Business School and WIRED Education. Our academic programs range from pre-college to master's degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard enterprise software applications and various custom web applications, desktop hardware, network and sever infrastructure components. In addition to the tasks and activities listed below, this person will be expected to take a lead role in Global IT projects ensuring that best practices are followed from planning through to implementation. Specific duties and responsibilities include the following, but the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. Additional, responsibilities include monitoring team performance and promoting high service standards to improve productivity and enhance customer satisfaction. Case Management Manage and resolve IT Service Management (ITSM) requests within the organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT resources. Infrastructure Support Provide technical support and troubleshooting for LAN and wireless network devices, including switches, routers, firewalls, and wireless access points. Manage Wi-Fi environment and collaborate with IT Infrastructure team to implement network changes and support infrastructure upgrades. End-User Support Lead the delivery of technical support in London, ensuring timely and effective resolution of technical issues. Oversee the diagnosis, research, and documentation of solutions for a wide range of IT tasks. Manage and prioritise support requests to optimise efficiency and service quality. Supervise the deployment, configuration, and maintenance of user devices, software applications, and peripheral equipment, including classroom audio/video systems. Drive continuous improvement in end-user support by helping to implement best practices and enhance troubleshooting processes. Flexible working Supporting after hours and weekend events may be required. Multi-site support is also required with the ability to respond at short notice. Person Specification Leadership Proven experience in IT leadership and service management. Experience in performance monitoring and setting objectives. Technical Expertise Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. Knowledge of administering audio-visual systems, including projectors and sound systems. Interpersonal Skills Strong interpersonal skills, fostering a positive and collaborative work environment. Excellent communication skills to interact with technical and non-technical users effectively. A strong focus on customer service, ensuring user satisfaction and service excellence. Ability to work both independently and collaboratively within a team, driving efficiency and innovation. Education & Qualifications A Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with service users / equipment. The building is located on 4 levels with no lifts due to its listed status.
10/10/2025
Full time
ROLE DESCRIPTION Senior IT Support Analyst Contract: Full-time, permanent, 35 hours per week (on-site) Location: 30 Bedford Square, London, WC1B 3EE Reports to: Director of IT Service Management Salary: £48,500 per annum BrandEd BrandEd partners with prestigious companies to deliver relevant, experiential learning programs taught by industry experts from the world's best brands. The BrandEd portfolio currently includes Sotheby's Institute of Art, The School of The New York Times, Vogue College of Fashion, Manchester City Sports Business School and WIRED Education. Our academic programs range from pre-college to master's degrees with campuses in New York, London, Madrid and Online, and partnerships in Seoul and Beijing. Job Purpose Reporting to the Director of IT Service Management, the Senior IT Support Analyst is a key member of the Global IT Service Management team and will take a lead role in all aspects of IT support across BrandEd, helping to ensure that the services provided by IT are effectively managed. The position requires a high standard of professional conduct and the ability to build and maintain positive, professional relationships, and a collaborative approach to working with colleagues. The role requires excellent communication, teamwork, and a commitment to maintaining a productive work environment that upholds organisational values and objectives. Duties and Key Responsibilities The Senior IT Support Analyst, with support from other IT colleagues and the Infrastructure and Development team, will take the lead in managing the timely resolution of issues related to standard enterprise software applications and various custom web applications, desktop hardware, network and sever infrastructure components. In addition to the tasks and activities listed below, this person will be expected to take a lead role in Global IT projects ensuring that best practices are followed from planning through to implementation. Specific duties and responsibilities include the following, but the individual will also be expected to perform all the necessary duties which are customarily performed by a person holding this position, and other duties may be assigned: Team Management Line manage team members and supervise the daily operations of the London IT Service Desk, ensuring the effective delivery of technical support. Key responsibilities include workload distribution, providing guidance and daily supervision to the team, and maintaining clear and effective communication with users. Additional, responsibilities include monitoring team performance and promoting high service standards to improve productivity and enhance customer satisfaction. Case Management Manage and resolve IT Service Management (ITSM) requests within the organisation's ticketing system, ensuring timely and accurate documentation. Maintain clear and consistent communication with end users, providing updates and guidance in non-technical terms to ensure a positive support experience. Follow up on open issues to ensure resolution and user satisfaction. Adhere to and enforce organisational policies and procedures related to the appropriate use of technology and IT resources. Infrastructure Support Provide technical support and troubleshooting for LAN and wireless network devices, including switches, routers, firewalls, and wireless access points. Manage Wi-Fi environment and collaborate with IT Infrastructure team to implement network changes and support infrastructure upgrades. End-User Support Lead the delivery of technical support in London, ensuring timely and effective resolution of technical issues. Oversee the diagnosis, research, and documentation of solutions for a wide range of IT tasks. Manage and prioritise support requests to optimise efficiency and service quality. Supervise the deployment, configuration, and maintenance of user devices, software applications, and peripheral equipment, including classroom audio/video systems. Drive continuous improvement in end-user support by helping to implement best practices and enhance troubleshooting processes. Flexible working Supporting after hours and weekend events may be required. Multi-site support is also required with the ability to respond at short notice. Person Specification Leadership Proven experience in IT leadership and service management. Experience in performance monitoring and setting objectives. Technical Expertise Comprehensive understanding of commonly used concepts, practices, and procedures within the IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with Azure AD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. Knowledge of administering audio-visual systems, including projectors and sound systems. Interpersonal Skills Strong interpersonal skills, fostering a positive and collaborative work environment. Excellent communication skills to interact with technical and non-technical users effectively. A strong focus on customer service, ensuring user satisfaction and service excellence. Ability to work both independently and collaboratively within a team, driving efficiency and innovation. Education & Qualifications A Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with service users / equipment. The building is located on 4 levels with no lifts due to its listed status.
Full Stack Developer Location: Coventry (Hybrid 4 days a week ) Salary & Benefits: up to 65,000 Competitive + Benefits A global technology company is seeking a Full Stack Developer to join its data and applications team, supporting digital transformation across manufacturing and operations. This is a hands-on role focused on building scalable, data-driven applications that enable smarter decision-making through intuitive user interfaces and robust backend services. You'll work closely with data engineers, analysts, and business stakeholders to develop end-to-end solutions using modern development tools and platforms. The role offers the opportunity to work on impactful projects that span data visualisation, operational tooling, and integration with AI/ML workflows. The Role Design and develop full-stack applications using semantic data models and SDKs. Build and maintain data pipelines and backend services using modern ETL tools. Develop interactive dashboards and operational tools using React and TypeScript. Integrate external APIs and services into application workflows. Collaborate with AI/ML teams to embed models into real-time operational systems. Ensure code quality, scalability, and maintainability through best practices. Support the development of standardised tools for data analysis and stakeholder reporting. Work with legacy and modern technologies to unify disparate data sources into scalable datasets. Maintain documentation and follow internal development and project management standards. Skills & Experience 3+ years of professional experience in full-stack development. Strong proficiency in JavaScript/TypeScript and React for front-end development. Experience with Python or Java for backend services. Familiarity with data pipelines, ETL processes, and semantic data modelling. Experience with external API integration and operational data visualisation. Prior exposure to platforms like Palantir Foundry or similar is highly desirable. Strong communication skills and confidence in presenting to senior stakeholders. Willingness to travel occasionally as part of the role. If this sounds of interest, please apply or reach out to me at (url removed)
09/10/2025
Full time
Full Stack Developer Location: Coventry (Hybrid 4 days a week ) Salary & Benefits: up to 65,000 Competitive + Benefits A global technology company is seeking a Full Stack Developer to join its data and applications team, supporting digital transformation across manufacturing and operations. This is a hands-on role focused on building scalable, data-driven applications that enable smarter decision-making through intuitive user interfaces and robust backend services. You'll work closely with data engineers, analysts, and business stakeholders to develop end-to-end solutions using modern development tools and platforms. The role offers the opportunity to work on impactful projects that span data visualisation, operational tooling, and integration with AI/ML workflows. The Role Design and develop full-stack applications using semantic data models and SDKs. Build and maintain data pipelines and backend services using modern ETL tools. Develop interactive dashboards and operational tools using React and TypeScript. Integrate external APIs and services into application workflows. Collaborate with AI/ML teams to embed models into real-time operational systems. Ensure code quality, scalability, and maintainability through best practices. Support the development of standardised tools for data analysis and stakeholder reporting. Work with legacy and modern technologies to unify disparate data sources into scalable datasets. Maintain documentation and follow internal development and project management standards. Skills & Experience 3+ years of professional experience in full-stack development. Strong proficiency in JavaScript/TypeScript and React for front-end development. Experience with Python or Java for backend services. Familiarity with data pipelines, ETL processes, and semantic data modelling. Experience with external API integration and operational data visualisation. Prior exposure to platforms like Palantir Foundry or similar is highly desirable. Strong communication skills and confidence in presenting to senior stakeholders. Willingness to travel occasionally as part of the role. If this sounds of interest, please apply or reach out to me at (url removed)
Tenth Revolution Group is proud to be partnering with a respected wealth management firm in London to recruit a strategic and commercially-minded Head of Business Intelligence & Data. This is a hybrid role, with around 2 days per week in their modern office to collaborate with your team and the wider business. This is a pivotal leadership role for someone who thrives on transformation. Our client is currently operating in a largely on-premise data environment, and is now investing in a full-scale migration to Azure - with the goal of building a modern, scalable, cloud-first data platform. They're now looking to harness the power of data to drive smarter decision-making across investment, operations, compliance, and client services amongst other areas. You'll be joining at a critical point in their journey, with the autonomy to shape the BI & Data strategy, modernise infrastructure, and build a high-performing team. Key Responsibilities Define and lead the BI & Data strategy, aligned with business and regulatory goals. Lead the migration from legacy on-prem systems to a modern Azure-based data platform. Build and manage a team of BI Analysts and Data Engineers. Develop dashboards, reporting tools, and predictive analytics to support business units. Champion data governance, quality, and compliance across the organisation. Act as a trusted advisor to senior leadership, translating data into commercial insight. What We're Looking For Proven experience in a Senior BI or data leadership role, ideally within financial services Strong technical expertise in data warehousing, ETL, and data visualisation tools (ideally Power BI) Hands-on experience with Azure data technologies Excellent stakeholder management and communication skills. A strategic mindset with the ability to influence and lead change. What's on Offer Salary up to £120,000 + performance bonus. Private medical, enhanced pension, wellness allowance. 25 days annual leave + bank holidays A chance to lead a full-scale data transformation in a respected financial institution. Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Tenth Revolution Group / Nigel Frank are the go-to recruiter for Data and AI roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at
09/10/2025
Full time
Tenth Revolution Group is proud to be partnering with a respected wealth management firm in London to recruit a strategic and commercially-minded Head of Business Intelligence & Data. This is a hybrid role, with around 2 days per week in their modern office to collaborate with your team and the wider business. This is a pivotal leadership role for someone who thrives on transformation. Our client is currently operating in a largely on-premise data environment, and is now investing in a full-scale migration to Azure - with the goal of building a modern, scalable, cloud-first data platform. They're now looking to harness the power of data to drive smarter decision-making across investment, operations, compliance, and client services amongst other areas. You'll be joining at a critical point in their journey, with the autonomy to shape the BI & Data strategy, modernise infrastructure, and build a high-performing team. Key Responsibilities Define and lead the BI & Data strategy, aligned with business and regulatory goals. Lead the migration from legacy on-prem systems to a modern Azure-based data platform. Build and manage a team of BI Analysts and Data Engineers. Develop dashboards, reporting tools, and predictive analytics to support business units. Champion data governance, quality, and compliance across the organisation. Act as a trusted advisor to senior leadership, translating data into commercial insight. What We're Looking For Proven experience in a Senior BI or data leadership role, ideally within financial services Strong technical expertise in data warehousing, ETL, and data visualisation tools (ideally Power BI) Hands-on experience with Azure data technologies Excellent stakeholder management and communication skills. A strategic mindset with the ability to influence and lead change. What's on Offer Salary up to £120,000 + performance bonus. Private medical, enhanced pension, wellness allowance. 25 days annual leave + bank holidays A chance to lead a full-scale data transformation in a respected financial institution. Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Tenth Revolution Group / Nigel Frank are the go-to recruiter for Data and AI roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, and the London Power BI User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at
Business Analyst - Must Have Active DV clearance Role Overview We are seeking an experienced Business Analyst to support project teams in developing and implementing effective delivery methodologies. The successful candidate will act as a bridge between clients and delivery teams - understanding business needs, translating them into actionable requirements, and ensuring successful outcomes in a fast-paced, collaborative environment. Key Responsibilities Analyse business processes and operations, applying appropriate tools and techniques to identify and implement improvements aligned with client objectives. Facilitate workshops to engage stakeholders, gather insights, and communicate findings and recommendations. Define, document, and manage business requirements, ensuring traceability throughout the project lifecycle. Develop and articulate methodologies and approaches clearly and concisely. Establish baseline business performance metrics and track benefits realisation. Prepare high-quality project summary reports and presentations for client stakeholders. Collaborate with senior stakeholders across technology-led transformation programmes - supporting strategy, business design and change management. Analyse complex problems, design innovative solutions, and communicate them effectively to diverse audiences. Support transformational change initiatives using recognised business change models, tools, and techniques. Work iteratively with stakeholders to define benefits, options, and acceptance criteria. Facilitate scoping and business priority setting for medium to large-scale change initiatives. Contribute to defining the most suitable representation of business requirements, ensuring end-to-end traceability from initial request to delivery. Identify impacts on business requirements across interim (e.g., migration) and final states. Collaborate with suppliers and delivery partners to meet agreed timelines and quality standards. Share knowledge across teams and contribute to continuous improvement through lessons learned. Skills & Experience Essential: Strong stakeholder engagement and management skills. Proven experience facilitating workshops with diverse stakeholder groups. Excellent relationship-building abilities across all business levels. Demonstrable experience in requirements definition and management. Skilled in business process modelling (Visio). Experience using the Atlassian suite (Confluence and JIRA). Experience delivering within both Waterfall and Agile environments. Strong communication planning and implementation skills. Experience preparing business areas for transition to new ways of working. Experience supporting stakeholders through business transformation initiatives. Confident in leadership, reporting, and presenting findings to senior audiences. Desirable: Knowledge of LEAN, Six Sigma, or other business improvement methodologies. Personal Attributes Proven delivery experience as a Business Analyst or in a comparable role. Self-motivated, confident, and personable, with strong interpersonal skills. Trusted by clients, with the ability to identify opportunities to add value. Committed to continuous professional and personal development. Collaborative team player who delivers to high standards and strong business ethics. Able to manage competing priorities effectively under pressure. Emotionally intelligent, adaptable, and capable of engaging with a wide range of stakeholders. Confident communicator, able to express ideas clearly and influence senior stakeholders. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
09/10/2025
Contractor
Business Analyst - Must Have Active DV clearance Role Overview We are seeking an experienced Business Analyst to support project teams in developing and implementing effective delivery methodologies. The successful candidate will act as a bridge between clients and delivery teams - understanding business needs, translating them into actionable requirements, and ensuring successful outcomes in a fast-paced, collaborative environment. Key Responsibilities Analyse business processes and operations, applying appropriate tools and techniques to identify and implement improvements aligned with client objectives. Facilitate workshops to engage stakeholders, gather insights, and communicate findings and recommendations. Define, document, and manage business requirements, ensuring traceability throughout the project lifecycle. Develop and articulate methodologies and approaches clearly and concisely. Establish baseline business performance metrics and track benefits realisation. Prepare high-quality project summary reports and presentations for client stakeholders. Collaborate with senior stakeholders across technology-led transformation programmes - supporting strategy, business design and change management. Analyse complex problems, design innovative solutions, and communicate them effectively to diverse audiences. Support transformational change initiatives using recognised business change models, tools, and techniques. Work iteratively with stakeholders to define benefits, options, and acceptance criteria. Facilitate scoping and business priority setting for medium to large-scale change initiatives. Contribute to defining the most suitable representation of business requirements, ensuring end-to-end traceability from initial request to delivery. Identify impacts on business requirements across interim (e.g., migration) and final states. Collaborate with suppliers and delivery partners to meet agreed timelines and quality standards. Share knowledge across teams and contribute to continuous improvement through lessons learned. Skills & Experience Essential: Strong stakeholder engagement and management skills. Proven experience facilitating workshops with diverse stakeholder groups. Excellent relationship-building abilities across all business levels. Demonstrable experience in requirements definition and management. Skilled in business process modelling (Visio). Experience using the Atlassian suite (Confluence and JIRA). Experience delivering within both Waterfall and Agile environments. Strong communication planning and implementation skills. Experience preparing business areas for transition to new ways of working. Experience supporting stakeholders through business transformation initiatives. Confident in leadership, reporting, and presenting findings to senior audiences. Desirable: Knowledge of LEAN, Six Sigma, or other business improvement methodologies. Personal Attributes Proven delivery experience as a Business Analyst or in a comparable role. Self-motivated, confident, and personable, with strong interpersonal skills. Trusted by clients, with the ability to identify opportunities to add value. Committed to continuous professional and personal development. Collaborative team player who delivers to high standards and strong business ethics. Able to manage competing priorities effectively under pressure. Emotionally intelligent, adaptable, and capable of engaging with a wide range of stakeholders. Confident communicator, able to express ideas clearly and influence senior stakeholders. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Senior Data Engineer - Greenfield AWS Role Leeds (Hybrid) £75,000-£85,000 Our client is a nationally recognised leader in their industry, operating across the UK with a strong reputation for innovation and excellence. As part of their continued investment in data, they are building a high-performing data function to support enterprise-wide transformation and insight-driven decision-making. The Role: We are seeking a Senior Data Engineer to play a key role in the design, build, and implementation of a new enterprise data platform as the business migrates to AWS. You will work closely with architects, analysts, and data scientists to develop robust, scalable, and secure data solutions that enable analytics, AI, and advanced insights. This role is ideal for an ambitious engineer who wants to take ownership of technical delivery and grow into a Lead Data Engineer position within 12-18 months as the team expands through the next phase of the company's data strategy. Senior Data Engineer Responsibilities: Contribute to the design and delivery of the organisation's greenfield AWS data platform. Build and optimise scalable data pipelines to ingest, transform, and manage large datasets. Help design and develop a new data lake to support analytics and reporting across the business. Champion modern data engineering practices, including automation, quality, and governance. Collaborate with cross-functional teams to translate business requirements into technical data solutions. Take increasing ownership of architecture and design decisions as the platform evolves. Mentor and guide more junior engineers as the team grows, supporting a collaborative data culture. Evaluate new tools, frameworks, and processes to continuously improve the data ecosystem. Key Skills & Experience: Proven experience as a Senior Data Engineer in a large-scale or complex environment. Strong hands-on expertise with AWS data services (e.g., S3, Glue, Lambda, Redshift, Athena, EMR). Experience building data lakes and modern data platforms from the ground up. Proficiency with Python, SQL, and orchestration tools such as Airflow or dbt. Strong understanding of data modelling, ETL/ELT processes, and distributed systems. Knowledge of data security, governance, and compliance best practices. Excellent communication skills, with the ability to work collaboratively and influence stakeholders. A growth mindset and readiness to step into a technical leadership position as the team expands. What's on Offer: Career progression - clear path to a Lead Data Engineer role within 12-18 months. Opportunity to shape a greenfield data platform in a nationally recognised organisation. Hybrid working model with flexibility around office presence. Chance to play a pivotal role in delivering a modern, cloud-first data strategy. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
09/10/2025
Full time
Senior Data Engineer - Greenfield AWS Role Leeds (Hybrid) £75,000-£85,000 Our client is a nationally recognised leader in their industry, operating across the UK with a strong reputation for innovation and excellence. As part of their continued investment in data, they are building a high-performing data function to support enterprise-wide transformation and insight-driven decision-making. The Role: We are seeking a Senior Data Engineer to play a key role in the design, build, and implementation of a new enterprise data platform as the business migrates to AWS. You will work closely with architects, analysts, and data scientists to develop robust, scalable, and secure data solutions that enable analytics, AI, and advanced insights. This role is ideal for an ambitious engineer who wants to take ownership of technical delivery and grow into a Lead Data Engineer position within 12-18 months as the team expands through the next phase of the company's data strategy. Senior Data Engineer Responsibilities: Contribute to the design and delivery of the organisation's greenfield AWS data platform. Build and optimise scalable data pipelines to ingest, transform, and manage large datasets. Help design and develop a new data lake to support analytics and reporting across the business. Champion modern data engineering practices, including automation, quality, and governance. Collaborate with cross-functional teams to translate business requirements into technical data solutions. Take increasing ownership of architecture and design decisions as the platform evolves. Mentor and guide more junior engineers as the team grows, supporting a collaborative data culture. Evaluate new tools, frameworks, and processes to continuously improve the data ecosystem. Key Skills & Experience: Proven experience as a Senior Data Engineer in a large-scale or complex environment. Strong hands-on expertise with AWS data services (e.g., S3, Glue, Lambda, Redshift, Athena, EMR). Experience building data lakes and modern data platforms from the ground up. Proficiency with Python, SQL, and orchestration tools such as Airflow or dbt. Strong understanding of data modelling, ETL/ELT processes, and distributed systems. Knowledge of data security, governance, and compliance best practices. Excellent communication skills, with the ability to work collaboratively and influence stakeholders. A growth mindset and readiness to step into a technical leadership position as the team expands. What's on Offer: Career progression - clear path to a Lead Data Engineer role within 12-18 months. Opportunity to shape a greenfield data platform in a nationally recognised organisation. Hybrid working model with flexibility around office presence. Chance to play a pivotal role in delivering a modern, cloud-first data strategy. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jobs - Frequently Asked Questions
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Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
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