Head of Engineering

Head of Engineering - IT MSP
Location: Maidenhead
Salary: 80,000 - 90,000 depending upon experience

Opportunity
We are seeking an experienced Head of Engineering to lead the technical function of a growing IT Managed Service Provider based in Maidenhead. This is a fantastic opportunity for someone who is passionate about technology, service excellence, and building high-performing teams within a client-focused MSP environment.

This role would suit an experienced engineering leader with a strong MSP background, but could also be a step up for a Senior Technical Manager or Principal Engineer ready to move into a strategic leadership position.

The Role
As Head of Engineering, you'll take overall responsibility for technical delivery across networking, cloud, and infrastructure services. You'll set the technical vision, lead a skilled team of engineers, and act as a trusted escalation point for complex client environments. Working closely with the senior leadership team, you'll ensure the engineering function is aligned with business goals and consistently delivers outstanding results.

Key Responsibilities

• Lead, mentor, and develop the engineering team across multiple technical disciplines.
• Oversee delivery of IT solutions, ensuring quality, scalability, and customer satisfaction.
• Act as the final technical escalation point for complex issues across client environments.
• Shape and deliver the company's technical strategy and roadmap.
• Drive best practices in ITIL, security, and compliance frameworks.
• Build strong relationships with clients, vendors, and internal stakeholders.
• Stay ahead of emerging technologies, ensuring the MSP remains innovative and competitive.

About You

• Proven experience in a senior technical leadership role within an MSP or IT services environment.
• Strong background across networking (Cisco/Aruba/Juniper), cloud (Azure/AWS), and infrastructure (VMware, Microsoft 365, Hyper-V).
• Excellent leadership and people management skills with a record of building and motivating high-performing teams.
• Client-facing experience with the ability to translate complex technical concepts into business value.
• Commercially aware, strategic thinker, confident in contributing to board-level discussions.
• Relevant certifications (CCNP, Azure, AWS, ITIL) highly desirable.

Why Join?
This is more than just a leadership role - it's a chance to shape the future of the engineering function, lead innovation, and directly impact the success of a fast-growing MSP. You'll be joining a collaborative organisation that values professional development and offers the opportunity to make a real difference.

If you're ready to take on a rewarding leadership role and drive technical excellence in a thriving MSP, we'd love to hear from you.