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We are actively seeking a professional specialist to join and support our IT Architecture team. We have an opportunity for a Digital Architect to join the business and be at forefront of expanding and enhancing our guests digital experience across multiple online channels. Responsible for supporting multiple diverse initiatives across our business and portfolios, as Digital Architect you will be producing high quality designs, balancing business needs and cost of ownership while advancing the architecture. As our Digital subject matter expert, you will be the go-to person for day-to-day technical guidance for our extended internal teams helping projects from inception to delivery. Delivering in your role by working a mix of remotely and from within our Retail Support Centre in Birmingham city centre, this opportunity offers up the chance to work in a greatly collaborative environment and to have a real impact on our guest experience. Why not join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 sites we're the home of some of the nation's favourite restaurants, bustling bars, cosy country pubs and the local you didn't know we owned. We have been working in the background post pandemic to make sure we come back stronger than ever, so if you'd like to combine your love of food, with the love of your job, then look no further. What's in it for me? Flexible working - to fit around the other important things in life Annual Bonus Scheme - We're all about rewarding the hard work everybody puts in.? Buy up to an extra 2 weeks holiday - life is for living after all! You will be part of something much bigger. At Mitchells & Butlers, we are a 44,000 strong team with over 13 brands, the opportunities are endless. Private medical plan- to help keep you safe and secure? On top of all this, we offer; a pension, 26 days paid holiday, high-street shopping discounts, an online wellbeing hub; and we even give you free shares! What will I be doing? Working in partnership with our Product Owners to shape the art of the possible and translating it into designs and sequences that our Delivery Managers, Development teams and Scrum Masters can work with Developing and maintaining the architecture roadmap across all digital channels whilst working with business leaders to deliver best in class solutions Presenting findings & recommendations to an IT Architecture Forum while minimising technical debt Ensuring all licensing implications are understood and documented in support of the detailed solution design Working with third party solution providers to produce roadmaps for architecture components Building market & sector knowledge to ensure awareness of potential solutions / solution providers and share knowledge with other IT teams to enable engagement with the business What do I need? Strong experience building Great Digital Experiences for end customers, particularly across Web and Mobile Experience designing and overseeing the implementation of APIs, distributed architectures, and scalable environments Understanding of designing for resilience and reliability Knowledge of modern Web practices Knowledge of modern API standards and associated Security (REST/JSON/OAuth) Experience in cloud computing (Azure preferable) Experience building Mobile Apps An understanding of Customer Identity Management Please note interviews will also be held during the advertisement period, and please submit your application at your earliest convenience as this role may close earlier than the stated close date. Current closing date is 29th October 2021

As a ServiceNow Developer you will be the expert in your field with an in-depth knowledge of the ServiceNow platform. From the technology, development, integration, and modules to designing, developing and implementing test modules, you’ll deliver on budget and quality and within timelines. Working a combined pattern of remote/home working and from our collaborative offices in  Birmingham, you will be part of our award-winning IT department, working within our Application Support team. Should this role interest you from a remote working perspective only, please state this within your application. Join us at Mitchells & Butlers, the heart of hospitality. With over 1,600 sites we’re the home of some of the nation’s favourite restaurants, bustling bars, cosy country pubs and the local you didn’t know we owned. It’s been a tough year, but we’re not letting that stop us! Our investment programme is already underway, and we have been working in the background to make sure we come back stronger than ever.  If you’re as passionate about hospitality as we are, we want to hear from you! What’s in it for me? Love eating out? You'll love it even more with a massive 33% discount across all our brands, so whether its date night at Miller & Carter or family roast at Toby Carvery we’ve got you covered.   Private medical plan- to help keep you safe and secure   Buy up to an extra 2 weeks holiday – life is for living after all! # Charity is important to us. From the companies charities to the ones closest to your heart; you can choose how to give something back.   On top of all this, we offer; a pension, 26 days paid holiday, 33% Employee Discount, high-street shopping discounts, an online wellbeing hub; and we even give you free shares! What will I be doing? Owning and managing all development of the ServiceNow platform across the business to drive automation, efficiency, and self-service Owning and delivering the design, configuration, maintenance, performance tuning, and monitoring of ServiceNow Act as Product Owner for ServiceNow owning the requirements capture, backlog refinement, and  sprint planning following an Agile delivery method Driving business requirements and playing an active role with stakeholders, understanding business context and how to translate functional and technical requirements into a sustainable ServiceNow solution Owning the development pipeline and release cycle for all developments and upgrades leading multiple streams of technical design and delivery Collaborating and developing strong relationships with Product Owners, Support and Design teams to maintain roadmaps and keep our software and applications updated, optimised and fit for purpose Performing and documenting routine system configuration tasks to maintain service, including Access Controls, Systems Maintenance plans and all other associated IT system administration Owning and tracking the delivery of software updates, patches, and service improvements, liaising with the Change Manager as required Creating and maintaining all relevant documentation relating the product(s), requirements, and development pipeline, supporting and cross training others within the support team What do I need? Just like our brands, our teams are diverse. You’ll be or have...   5 or more years with hands on ServiceNow development and configuration experience, ideally within a large organisation Highly solution focused Integration of ServiceNow with external tools using Web Services & REST APIs An in-depth knowledge of the ServiceNow Platform, from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards Agile Development DevOps experience Project Management Tools including or similar to JIRA and AHA ServiceNow Certified Application Developer   Steph Bull Lead Corporate Recruitment Manager Mitchells & Butlers PLC 07808094900 mailto:steph.bull@mbplc.com http://www.mbcareersandjobs.com/