Senior IT Operations Manager

Senior IT Operations Manager £78k + 25% Bonus London (travel)

Our hospitality-chain client is seeking a hands-on Senior IT Operations Manager to drive excellence across their 60+ site operation. The role will suit someone with multi-site retail, hospitality, or similar fast-paced environments experience.

The Role:

• Lead and inspire a dynamic team of 8 IT professionals
• Hands-on technical leadership across 60+ locations
• Drive service excellence in a fast-paced environment
• Balance strategic planning with day-to-day operations

Requirements:

• Multi-site IT leadership experience (in retail/hospitality or similar)
• Networking & Infrastructure: Cisco Meraki and Ruckus networking solutions, Enterprise-level WiFi deployment and management, LAN/WAN architecture and troubleshooting etc
• Teams/Zoom/Webex platform management
• Modern Workplace: • Windows OS environment • Desktop/laptop fleet management • Mobile device management • Remote support tools
• Proven team management and development skills
• Experience in fast-paced, customer-focused environments

A great benefits package is included in this role, such as a 25% bonus, generous holiday and pension etc. Sound like you? Please get your CV over to us ASAP.