IS Technician

Are you an IT professional looking for your next challenge in healthcare logistics? Well, we're hiring!

Movianto UK is seeking a proactive IS Support Technician to join our team in Bedford on a six-month fixed-term contract with the potential to become permanent. This is a fantastic opportunity to be part of a dynamic IT function that supports the essential operations of our healthcare logistics business. The salary is £28,234.25 pro rata per annum.

As an IS Support Technician, you will play a key role in supporting Movianto's day-to-day IT operations, ensuring systems run smoothly and efficiently. You'll work both independently and collaboratively with teammates and third-party partners to resolve technical issues, support business projects, and contribute to technology rollouts across the organisation.

• Deliver key business projects by the end of 2025.
• Support the deployment of Windows 11 across all hardware.
• Assist in the rollout of MDM solutions onto company mobile phones and warehouse devices.
• Aid in the implementation of new transport handheld devices.
• Configure, install, and maintain computer hardware, software, networks, printers, and other IT systems.
• Set up and manage user accounts and profiles, ensuring seamless network access.
• Respond to and troubleshoot technical support calls, incident tickets, and general IT issues.
• Provide clear, accurate communication and feedback to internal and external customers.
• Log and prioritise IT issues efficiently while managing multiple open cases.
• Escalate unresolved problems to the relevant internal teams when necessary.
• Maintain accurate inventories of IT hardware and ensure all support activities align with company IT processes.

• Good understanding of computer systems, mobile devices, and IT products.
• Strong troubleshooting and diagnostic skills.
• Familiarity with remote desktop applications and help desk software (e.g. Zendesk).
• Excellent communication skills, both written and verbal.
• Experience working within a multi-disciplinary IT team.
• Full UK driving licence.

Desirable:

• Previous experience as a Technical Support Engineer, Desktop Support Engineer, or IT Help Desk Technician.
• Certifications in Microsoft, Linux, Cisco, or similar technologies.
• Proactive, solution-focused approach with strong teamwork skills.
• Experience coordinating vendors or resources.
• Additional language skills (English, German, French, Spanish, Danish).

At Movianto, we're more than just a logistics company - we're a trusted partner in the healthcare supply chain. You'll be joining a supportive and forward-thinking team where collaboration, integrity, and innovation drive everything we do.

We encourage authenticity and teamwork, ensuring everyone's voice is heard. You'll have the chance to make an impact, work on exciting projects, and help us deliver vital healthcare products safely and efficiently.

If you're ready to take the next step in your IT career and contribute to a business that makes a difference every day, we'd love to hear from you.

Apply today and be part of the Movianto journey.