Principal Sales Engineer Location: Remote (UK-based) with travel to customer sites Salary: circa £140k % bonus + car allowance + extensive benefits package (DV cleared) Clearance Requirement: DV (Developed Vetting) or SC if willing to go through DV process Our client is at the forefront of digital transformation, supporting the world s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Principal Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current DV clearance. Key Requirements Essential skills and experience: 15+ years experience in IT, with at least 10 years in presales, network engineering, or technical support with demonstrable success supporting UK Government or public sector clients Strong expertise in: Cisco routing, switching, gateways, and applications TCP/IP, SNMP, Netflow, VoIP LAN/WAN topologies (MPLS, Frame Relay, ATM) Security concepts and network infrastructure design Network performance and fault/alert management Solid understanding of: Operating systems Linux, Windows Cloud and virtualisation technologies SDN/NFV, Public/Private Cloud Performance tools HP/OV, Tivoli, EMC SMARTS, ArcSight Relevant certifications CCNP or CCIE or Juniper equivalent Formal presales training (e.g. Sandler, Siebel, Afterburner, Udemy) Excellent communication and presentation skills verbal, written, and visual Desirable qualifications: Degree in Computer Science, Software Engineering, or equivalent technical military training Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop Familiarity with security audits, RFP/RFI responses Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills. Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms. Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Principal Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: Leading technical discovery and supporting the full sales cycle Creating and delivering high-impact demos and presentations Differentiating solutions from competitors using compelling value stories Acting as a technical expert across integrators, service providers, and Government Partnering with product and engineering to influence roadmaps and relay market feedback Contributing to technical documentation, RFPs, and whitepapers Mentoring Sales Engineers, attending client meetings alongside them Building strong customer relationships and identifying upsell opportunities Representing customer needs internally and advocating for technical alignment Participating in industry events, speaking engagements, and strategic initiatives Additional Details Remote Working: Muust be comfortable with regular travel for client meetings 3-4 days per week
11/10/2025
Full time
Principal Sales Engineer Location: Remote (UK-based) with travel to customer sites Salary: circa £140k % bonus + car allowance + extensive benefits package (DV cleared) Clearance Requirement: DV (Developed Vetting) or SC if willing to go through DV process Our client is at the forefront of digital transformation, supporting the world s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Principal Sales Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current DV clearance. Key Requirements Essential skills and experience: 15+ years experience in IT, with at least 10 years in presales, network engineering, or technical support with demonstrable success supporting UK Government or public sector clients Strong expertise in: Cisco routing, switching, gateways, and applications TCP/IP, SNMP, Netflow, VoIP LAN/WAN topologies (MPLS, Frame Relay, ATM) Security concepts and network infrastructure design Network performance and fault/alert management Solid understanding of: Operating systems Linux, Windows Cloud and virtualisation technologies SDN/NFV, Public/Private Cloud Performance tools HP/OV, Tivoli, EMC SMARTS, ArcSight Relevant certifications CCNP or CCIE or Juniper equivalent Formal presales training (e.g. Sandler, Siebel, Afterburner, Udemy) Excellent communication and presentation skills verbal, written, and visual Desirable qualifications: Degree in Computer Science, Software Engineering, or equivalent technical military training Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop Familiarity with security audits, RFP/RFI responses Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills. Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms. Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Role & Responsibilities As Principal Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: Leading technical discovery and supporting the full sales cycle Creating and delivering high-impact demos and presentations Differentiating solutions from competitors using compelling value stories Acting as a technical expert across integrators, service providers, and Government Partnering with product and engineering to influence roadmaps and relay market feedback Contributing to technical documentation, RFPs, and whitepapers Mentoring Sales Engineers, attending client meetings alongside them Building strong customer relationships and identifying upsell opportunities Representing customer needs internally and advocating for technical alignment Participating in industry events, speaking engagements, and strategic initiatives Additional Details Remote Working: Muust be comfortable with regular travel for client meetings 3-4 days per week
IT Infrastructure Engineer Cambridge (5 days a week onsite) £43,000 About the Role If you're the kind of engineer who thrives on shaping modern, secure infrastructure from the ground up, this one's for you. You'll be joining a small, forward-thinking tech team embarking on a full-scale redesign of their network and infrastructure. This presents a clean slate to build something robust, scalable, and cloud-ready.This is a hands-on position where your work will be recognised and valued. You'll be encouraged to progress, continue your learning and will be given the opportunity to increase your skillset massively. Key Responsibilities Lead and deliver infrastructure upgrade and modernisation projects Maintain and develop secure, high-performance systems across Azure and on-prem environments Manage Windows Server, Active Directory, Office 365, Exchange Online and SharePoint Online Oversee virtualisation platforms (VMware, Hyper-V) Take ownership of networking (Cisco) and firewalls (Cisco, Palo Alto) Drive improvements in automation, monitoring, and security posture Collaborate with internal dev teams to support cloud-hosted solutions The Setup Working alongside a highly experienced Head of IT, you'll take the lead on delivering new infrastructure projects across servers, networking, and cloud. The environment is a blend of on-prem and Azure, with virtualisation, automation, and security at the heart of every decision.You'll have the freedom to introduce new tools, refine processes, and drive technical standards, while still keeping your hands on the kit. There are a couple of IT Technicians doing the day to day user support - although there will be some user support required on occasions, this role is more focussed on the servers, networking and more complex project work. Skills & Experience Required Solid background in a 3rd Line/IT Infrastructure role Strong understanding of Windows Server, Active Directory, and O365 Skilled with Azure and/or AWS cloud infrastructure Strong virtualisation experience (VMware, Hyper-V) Confident in managing switches, firewalls, and secure networking Excellent communicator with a proactive, solution-driven mindset Happy working onsite in the office 5 days a week Benefits include 35 hour weeks, regular pay reviews, yearly cost of living increases, budget for certifications as well as many more!More for information and a full job description, please contact Andy Clarke at The One Group.
10/10/2025
Full time
IT Infrastructure Engineer Cambridge (5 days a week onsite) £43,000 About the Role If you're the kind of engineer who thrives on shaping modern, secure infrastructure from the ground up, this one's for you. You'll be joining a small, forward-thinking tech team embarking on a full-scale redesign of their network and infrastructure. This presents a clean slate to build something robust, scalable, and cloud-ready.This is a hands-on position where your work will be recognised and valued. You'll be encouraged to progress, continue your learning and will be given the opportunity to increase your skillset massively. Key Responsibilities Lead and deliver infrastructure upgrade and modernisation projects Maintain and develop secure, high-performance systems across Azure and on-prem environments Manage Windows Server, Active Directory, Office 365, Exchange Online and SharePoint Online Oversee virtualisation platforms (VMware, Hyper-V) Take ownership of networking (Cisco) and firewalls (Cisco, Palo Alto) Drive improvements in automation, monitoring, and security posture Collaborate with internal dev teams to support cloud-hosted solutions The Setup Working alongside a highly experienced Head of IT, you'll take the lead on delivering new infrastructure projects across servers, networking, and cloud. The environment is a blend of on-prem and Azure, with virtualisation, automation, and security at the heart of every decision.You'll have the freedom to introduce new tools, refine processes, and drive technical standards, while still keeping your hands on the kit. There are a couple of IT Technicians doing the day to day user support - although there will be some user support required on occasions, this role is more focussed on the servers, networking and more complex project work. Skills & Experience Required Solid background in a 3rd Line/IT Infrastructure role Strong understanding of Windows Server, Active Directory, and O365 Skilled with Azure and/or AWS cloud infrastructure Strong virtualisation experience (VMware, Hyper-V) Confident in managing switches, firewalls, and secure networking Excellent communicator with a proactive, solution-driven mindset Happy working onsite in the office 5 days a week Benefits include 35 hour weeks, regular pay reviews, yearly cost of living increases, budget for certifications as well as many more!More for information and a full job description, please contact Andy Clarke at The One Group.
Virtualisation Platform Engineer Location: Manchester Rate: 650 (a day) Duration: 6 Months (Initially) Ir35: Inside (Must use an umbrella company) About the Role: We're seeking an experienced Virtualisation Platform Engineer to design, build, and maintain the platforms and tooling that underpin our infrastructure provisioning and delivery lifecycle. You'll work collaboratively with cross-functional teams to automate infrastructure, enhance observability, and embed best practices in VMware Hypervisor and DevOps . Key Responsibilities: Build and maintain on-prem and cloud infrastructure (VMware Hypervisor, vSphere, OpenStack, AWS, GCP, Azure). Apply deep knowledge of operating systems and networking (Windows, Linux, firewalls, and load balancers - Palo Alto, F5). Manage and optimise containerised environments (Kubernetes, Docker). Develop and improve CI/CD pipelines to streamline deployments. Ensure reliability, scalability, and performance across all systems. Implement Infrastructure-as-Code (IaC) using Terraform and scripting languages. Promote DevOps and SRE principles across the engineering function. What We're Looking For: Proven experience as a Virtualisation Platform Engineer or similar role. Strong understanding of virtualisation platforms and container orchestration tools. Proficiency with automation and scripting (Terraform, Bash, Python). Experience with monitoring, alerting, and incident response tools. A passion for engineering excellence, automation, and operational efficiency.
09/10/2025
Contractor
Virtualisation Platform Engineer Location: Manchester Rate: 650 (a day) Duration: 6 Months (Initially) Ir35: Inside (Must use an umbrella company) About the Role: We're seeking an experienced Virtualisation Platform Engineer to design, build, and maintain the platforms and tooling that underpin our infrastructure provisioning and delivery lifecycle. You'll work collaboratively with cross-functional teams to automate infrastructure, enhance observability, and embed best practices in VMware Hypervisor and DevOps . Key Responsibilities: Build and maintain on-prem and cloud infrastructure (VMware Hypervisor, vSphere, OpenStack, AWS, GCP, Azure). Apply deep knowledge of operating systems and networking (Windows, Linux, firewalls, and load balancers - Palo Alto, F5). Manage and optimise containerised environments (Kubernetes, Docker). Develop and improve CI/CD pipelines to streamline deployments. Ensure reliability, scalability, and performance across all systems. Implement Infrastructure-as-Code (IaC) using Terraform and scripting languages. Promote DevOps and SRE principles across the engineering function. What We're Looking For: Proven experience as a Virtualisation Platform Engineer or similar role. Strong understanding of virtualisation platforms and container orchestration tools. Proficiency with automation and scripting (Terraform, Bash, Python). Experience with monitoring, alerting, and incident response tools. A passion for engineering excellence, automation, and operational efficiency.
Platform Virtualisation Engineer (VMware, VSphere, Terraform) £725 a day (Inside IR35) 6 Months Manchester (Hybrid) We're currently seeking an experienced contract Platform Virtualisation Engineer on a 6 month initial contract. This is a fantastic opportunity to work on cutting-edge infrastructure, enable developer productivity, and contribute to building scalable, secure, and efficient systems.As a Virtualisation Platform Engineer, you'll play a key role in designing, building, and maintaining the platforms and tooling that support our infrastructure provisioning and delivery lifecycle. You'll collaborate with cross-functional teams to automate infrastructure, improve observability, and implement best practices in VMware Hypervisor & DevOps. Key Responsibilities: Build and maintain on-prem and cloud infrastructure (e.g., VMware Hypervisor, vSphere, OpenStack, AWS, GCP, Azure) Deep Knowledge of O/S and networking principles is key (Window, Linux, firewalls & Load Balancers (Palo Alto, F5) Manage containerised environments (e.g., Kubernetes, Docker) Develop and optimise CI/CD pipelines Ensure system reliability, scalability, and performance Implement (IaC) Infrastructure-as-Code in terms Terraform and scripting etc. Champion DevOps/SRE principles across teams What We're Looking For: Proven experience as a Virtualisation Platform Engineer, or similar role Strong knowledge of On-prem virtualisation platforms and container orchestration Proficiency with IaC tools and automation scripting (Bash, Python, etc.) Experience with monitoring, alerting, and incident response systems Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
09/10/2025
Full time
Platform Virtualisation Engineer (VMware, VSphere, Terraform) £725 a day (Inside IR35) 6 Months Manchester (Hybrid) We're currently seeking an experienced contract Platform Virtualisation Engineer on a 6 month initial contract. This is a fantastic opportunity to work on cutting-edge infrastructure, enable developer productivity, and contribute to building scalable, secure, and efficient systems.As a Virtualisation Platform Engineer, you'll play a key role in designing, building, and maintaining the platforms and tooling that support our infrastructure provisioning and delivery lifecycle. You'll collaborate with cross-functional teams to automate infrastructure, improve observability, and implement best practices in VMware Hypervisor & DevOps. Key Responsibilities: Build and maintain on-prem and cloud infrastructure (e.g., VMware Hypervisor, vSphere, OpenStack, AWS, GCP, Azure) Deep Knowledge of O/S and networking principles is key (Window, Linux, firewalls & Load Balancers (Palo Alto, F5) Manage containerised environments (e.g., Kubernetes, Docker) Develop and optimise CI/CD pipelines Ensure system reliability, scalability, and performance Implement (IaC) Infrastructure-as-Code in terms Terraform and scripting etc. Champion DevOps/SRE principles across teams What We're Looking For: Proven experience as a Virtualisation Platform Engineer, or similar role Strong knowledge of On-prem virtualisation platforms and container orchestration Proficiency with IaC tools and automation scripting (Bash, Python, etc.) Experience with monitoring, alerting, and incident response systems Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
A Snapshot of Your Day As a PCS7 Control Systems Engineer, your day at Siemens Energy will be dynamic and impactful. Picture kicking off your day by leading a crucial system migration project, guaranteeing seamless setup of PCS7 components. You'll address demanding tasks like configuring and maintaining server-client architectures while working alongside a team of elite engineers. Your efforts will not only improve our industrial network infrastructures but also play a key role in our mission of promoting energy transformation and sustainability. How You'll Make an Impact Migrate legacy PCS7 systems to updated versions or platforms, ensuring seamless transitions. Configure PCS7 components including AS, OS, ES, and Batch systems to meet project-specific requirements. Set up and maintain robust Server-Client architectures, incorporating redundancy and virtualization for efficient performance. Install and configure HMI software such as Siemens PCS7, WinCC, and Wonderware, ensuring secure and efficient operation. Implement detailed Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) procedures to validate system functionality. Build and implement industrial Ethernet networks, optimising performance and reliability for our automation systems. What You Bring A Bachelor's degree or equivalent experience in Electrical Engineering, Automation, or a related field. Proven experience with Siemens PCS7 systems, ideally with a minimum of three years. Strong understanding of industrial networking protocols and architectures, coupled with experience in virtualisation platforms and Windows Server environments. Excellent problem-solving and analytical skills, with a keen attention to detail and a dedication to quality. Strong communication and teamwork abilities, enabling you to collaborate effectively with diverse teams. The ability to work independently and prioritise multiple tasks, driving projects to successful completion. About the Team You will become part of the Controls Project Execution department at Siemens Energy, a team that excels in creativity and teamwork. Our goal is to provide brand-new control systems solutions that drive the energy systems of tomorrow. We collaborate to push the limits of what can be achieved, guaranteeing that our projects are implemented seamlessly and add to the overarching objective of energy transformation. Our team ethos fosters support, ongoing learning, and collective aspiration. Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences. Rewards/Benefits Competitive salary and performance-based incentives. Comprehensive health and wellness benefits. Opportunities for professional development and continuous learning. Flexible working arrangements to support work-life balance. An inclusive and diverse work environment that fosters innovation. Access to brand-new technology and resources to empower your work.
09/10/2025
Full time
A Snapshot of Your Day As a PCS7 Control Systems Engineer, your day at Siemens Energy will be dynamic and impactful. Picture kicking off your day by leading a crucial system migration project, guaranteeing seamless setup of PCS7 components. You'll address demanding tasks like configuring and maintaining server-client architectures while working alongside a team of elite engineers. Your efforts will not only improve our industrial network infrastructures but also play a key role in our mission of promoting energy transformation and sustainability. How You'll Make an Impact Migrate legacy PCS7 systems to updated versions or platforms, ensuring seamless transitions. Configure PCS7 components including AS, OS, ES, and Batch systems to meet project-specific requirements. Set up and maintain robust Server-Client architectures, incorporating redundancy and virtualization for efficient performance. Install and configure HMI software such as Siemens PCS7, WinCC, and Wonderware, ensuring secure and efficient operation. Implement detailed Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) procedures to validate system functionality. Build and implement industrial Ethernet networks, optimising performance and reliability for our automation systems. What You Bring A Bachelor's degree or equivalent experience in Electrical Engineering, Automation, or a related field. Proven experience with Siemens PCS7 systems, ideally with a minimum of three years. Strong understanding of industrial networking protocols and architectures, coupled with experience in virtualisation platforms and Windows Server environments. Excellent problem-solving and analytical skills, with a keen attention to detail and a dedication to quality. Strong communication and teamwork abilities, enabling you to collaborate effectively with diverse teams. The ability to work independently and prioritise multiple tasks, driving projects to successful completion. About the Team You will become part of the Controls Project Execution department at Siemens Energy, a team that excels in creativity and teamwork. Our goal is to provide brand-new control systems solutions that drive the energy systems of tomorrow. We collaborate to push the limits of what can be achieved, guaranteeing that our projects are implemented seamlessly and add to the overarching objective of energy transformation. Our team ethos fosters support, ongoing learning, and collective aspiration. Our Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energise society, all of society, and we do not discriminate based on our differences. Rewards/Benefits Competitive salary and performance-based incentives. Comprehensive health and wellness benefits. Opportunities for professional development and continuous learning. Flexible working arrangements to support work-life balance. An inclusive and diverse work environment that fosters innovation. Access to brand-new technology and resources to empower your work.
Virtualisation Platform Engineer Location: Manchester Rate: £650 (a day) Duration: 6 Months (Initially) Ir35: Inside (Must use an umbrella company) About the Role: We're seeking an experienced Virtualisation Platform Engineer to design, build, and maintain the platforms and tooling that underpin our infrastructure provisioning and delivery lifecycle. You'll work collaboratively with cross-functional teams to automate infrastructure, enhance observability, and embed best practices in VMware Hypervisor and DevOps . Key Responsibilities: Build and maintain on-prem and cloud infrastructure (VMware Hypervisor, vSphere, OpenStack, AWS, GCP, Azure). Apply deep knowledge of operating systems and networking (Windows, Linux, firewalls, and load balancers - Palo Alto, F5). Manage and optimise containerised environments (Kubernetes, Docker). Develop and improve CI/CD pipelines to streamline deployments. Ensure reliability, scalability, and performance across all systems. Implement Infrastructure-as-Code (IaC) using Terraform and scripting languages. Promote DevOps and SRE principles across the engineering function. What We're Looking For: Proven experience as a Virtualisation Platform Engineer or similar role. Strong understanding of virtualisation platforms and container orchestration tools. Proficiency with automation and scripting (Terraform, Bash, Python). Experience with monitoring, alerting, and incident response tools. A passion for engineering excellence, automation, and operational efficiency.
09/10/2025
Full time
Virtualisation Platform Engineer Location: Manchester Rate: £650 (a day) Duration: 6 Months (Initially) Ir35: Inside (Must use an umbrella company) About the Role: We're seeking an experienced Virtualisation Platform Engineer to design, build, and maintain the platforms and tooling that underpin our infrastructure provisioning and delivery lifecycle. You'll work collaboratively with cross-functional teams to automate infrastructure, enhance observability, and embed best practices in VMware Hypervisor and DevOps . Key Responsibilities: Build and maintain on-prem and cloud infrastructure (VMware Hypervisor, vSphere, OpenStack, AWS, GCP, Azure). Apply deep knowledge of operating systems and networking (Windows, Linux, firewalls, and load balancers - Palo Alto, F5). Manage and optimise containerised environments (Kubernetes, Docker). Develop and improve CI/CD pipelines to streamline deployments. Ensure reliability, scalability, and performance across all systems. Implement Infrastructure-as-Code (IaC) using Terraform and scripting languages. Promote DevOps and SRE principles across the engineering function. What We're Looking For: Proven experience as a Virtualisation Platform Engineer or similar role. Strong understanding of virtualisation platforms and container orchestration tools. Proficiency with automation and scripting (Terraform, Bash, Python). Experience with monitoring, alerting, and incident response tools. A passion for engineering excellence, automation, and operational efficiency.
Infrastructure Engineer (Azure, AVD, Networking, Cisco, FortiNet, PowerShell, Hybrid Cloud) Permanent Manchester (Hybrid, 2 days onsite) Up to £65,000 DOE Charles Simon Associates are partnering with one of our longest-standing clients, a highly respected organisation in the North West. We are looking to recruit an Infrastructure Engineer on a permanent basis. This is a fantastic opportunity for an experienced infrastructure professional with a strong background in Azure cloud services and enterprise networking to join a forward-thinking IT team driving digital transformation across a hybrid environment. Key Skills & Experience Required: Proven experience designing, implementing, and supporting Azure hybrid cloud environments Strong hands-on knowledge of Azure Virtual Desktop (AVD) and Azure Monitor Solid understanding of Microsoft 365 (O365) administration and integration Deep expertise in networking, including routing, switching, and firewall management Experience with FortiNet/FortiGate or other enterprise-grade firewalls Proficiency in PowerShell scripting for automation and operational tasks Good grasp of cloud and on-prem networking, including subnets, routing, and diagnostics Desirable: Exposure to Power Automate, Terraform, or Bicep Experience working in regulated or professional services environments Key Responsibilities: Ensure the performance, reliability, and scalability of cloud and on-prem infrastructure through proactive monitoring and optimisation Deliver secure, cost-effective Azure solutions, including AVD, automation pipelines, and core infrastructure services Lead the end-to-end delivery of infrastructure projects, from planning and documentation to implementation and handover Manage and enhance enterprise networking and virtualisation platforms, ensuring seamless hybrid integration Act as a senior escalation point for complex technical issues, supporting 3rd line operations Collaborate with internal teams and third-party vendors to deliver infrastructure changes with minimal disruption Drive continuous improvement through automation, innovation, and process optimisation Support cloud cost management, reporting, and optimisation initiatives Maintain compliance with security, governance, and risk management standards Participate in a flexible shift pattern (07 00, Mon Fri) and an on-call rota for critical systems support What s on Offer: Competitive salary up to £65,000 (depending on experience) Hybrid working model 2 days onsite in Manchester Opportunity to work on high-impact projects in a modern, cloud-first environment Supportive team culture with a focus on innovation and professional development
09/10/2025
Full time
Infrastructure Engineer (Azure, AVD, Networking, Cisco, FortiNet, PowerShell, Hybrid Cloud) Permanent Manchester (Hybrid, 2 days onsite) Up to £65,000 DOE Charles Simon Associates are partnering with one of our longest-standing clients, a highly respected organisation in the North West. We are looking to recruit an Infrastructure Engineer on a permanent basis. This is a fantastic opportunity for an experienced infrastructure professional with a strong background in Azure cloud services and enterprise networking to join a forward-thinking IT team driving digital transformation across a hybrid environment. Key Skills & Experience Required: Proven experience designing, implementing, and supporting Azure hybrid cloud environments Strong hands-on knowledge of Azure Virtual Desktop (AVD) and Azure Monitor Solid understanding of Microsoft 365 (O365) administration and integration Deep expertise in networking, including routing, switching, and firewall management Experience with FortiNet/FortiGate or other enterprise-grade firewalls Proficiency in PowerShell scripting for automation and operational tasks Good grasp of cloud and on-prem networking, including subnets, routing, and diagnostics Desirable: Exposure to Power Automate, Terraform, or Bicep Experience working in regulated or professional services environments Key Responsibilities: Ensure the performance, reliability, and scalability of cloud and on-prem infrastructure through proactive monitoring and optimisation Deliver secure, cost-effective Azure solutions, including AVD, automation pipelines, and core infrastructure services Lead the end-to-end delivery of infrastructure projects, from planning and documentation to implementation and handover Manage and enhance enterprise networking and virtualisation platforms, ensuring seamless hybrid integration Act as a senior escalation point for complex technical issues, supporting 3rd line operations Collaborate with internal teams and third-party vendors to deliver infrastructure changes with minimal disruption Drive continuous improvement through automation, innovation, and process optimisation Support cloud cost management, reporting, and optimisation initiatives Maintain compliance with security, governance, and risk management standards Participate in a flexible shift pattern (07 00, Mon Fri) and an on-call rota for critical systems support What s on Offer: Competitive salary up to £65,000 (depending on experience) Hybrid working model 2 days onsite in Manchester Opportunity to work on high-impact projects in a modern, cloud-first environment Supportive team culture with a focus on innovation and professional development
Security Clearance Dev/Ops Platform Engineer/Apps Support Azure DevOps Infrastructure DevOps/Application Engineer (onsite) Security Clearance (or eligible) Derby Our global consulting client has a permanent and onsite vacancy for a DevOps/Application Engineer to join a team that delivers the infrastructure for critical applications and development tools running within a secure environment. The Apps Support/DevOps Platform Engineer will focus on administrating, maintaining the infrastructure that is used to deliver the services. Key Responsibilities: Management of the Azure DevOps infrastructure Plan, coordinate and execute changes and upgrades within the DevOps environment Implement automation and optimisation strategies to enhance platform performance Create/maintain documentation of the DevOps environment Provide first and second-line support for the DevOps platform Troubleshoot and resolve infrastructure, application & performance issues Escalate complex issues to third-line support or development teams. Work closely with other departments and users to resolve complex technical issues Continual service improvement to DevOps performance and operational efficiency Due to the classification of this system, there is no opportunity for remote working and the support team work flexibly to maintain a constant presence during working hours. There are no out-of-hours SLA's associated with this system. Skills Required: Management Azure DevOps environment and infrastructure Virtual and physical servers (Windows and Linux) and administration of VMware vSphere environment Knowledge DevOps concepts and best practise Familiar with Active Directory Exposure to Windows and Linux monitoring tools Virtualisation technologies (e.g. VMware, Hyper-V, Docker/Podman) Experience Creation and/or administration of DevOps infrastructure Strong problem-solving and analytical skills. Ability to collaborate effectively across application, infrastructure, and networking teams. Excellent communication and customer service skills. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent) Eligibility for Baseline Personnel Security Standard (BPSS) clearance and Security Check (SC) clearance is required. Please email your CV to apply for this position
09/10/2025
Full time
Security Clearance Dev/Ops Platform Engineer/Apps Support Azure DevOps Infrastructure DevOps/Application Engineer (onsite) Security Clearance (or eligible) Derby Our global consulting client has a permanent and onsite vacancy for a DevOps/Application Engineer to join a team that delivers the infrastructure for critical applications and development tools running within a secure environment. The Apps Support/DevOps Platform Engineer will focus on administrating, maintaining the infrastructure that is used to deliver the services. Key Responsibilities: Management of the Azure DevOps infrastructure Plan, coordinate and execute changes and upgrades within the DevOps environment Implement automation and optimisation strategies to enhance platform performance Create/maintain documentation of the DevOps environment Provide first and second-line support for the DevOps platform Troubleshoot and resolve infrastructure, application & performance issues Escalate complex issues to third-line support or development teams. Work closely with other departments and users to resolve complex technical issues Continual service improvement to DevOps performance and operational efficiency Due to the classification of this system, there is no opportunity for remote working and the support team work flexibly to maintain a constant presence during working hours. There are no out-of-hours SLA's associated with this system. Skills Required: Management Azure DevOps environment and infrastructure Virtual and physical servers (Windows and Linux) and administration of VMware vSphere environment Knowledge DevOps concepts and best practise Familiar with Active Directory Exposure to Windows and Linux monitoring tools Virtualisation technologies (e.g. VMware, Hyper-V, Docker/Podman) Experience Creation and/or administration of DevOps infrastructure Strong problem-solving and analytical skills. Ability to collaborate effectively across application, infrastructure, and networking teams. Excellent communication and customer service skills. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent) Eligibility for Baseline Personnel Security Standard (BPSS) clearance and Security Check (SC) clearance is required. Please email your CV to apply for this position
Infrastructure Engineer - Bristol (Hybrid) £50,000-£60,000 Are you an experienced Infrastructure Engineer looking for your next challenge? This is a fantastic opportunity to join a forward-thinking IT Services team, where you'll play a key role in delivering, supporting, and evolving a global cloud-first infrastructure. This is a permanent role based in Bristol, with hybrid working. What You'll Do You'll provide expert 3rd line support across infrastructure, platforms, servers, and networks, ensuring the smooth delivery of business-critical services. Your work will cover physical, virtual, and cloud environments - from wired/wireless networking to SaaS, PaaS, and IaaS platforms. Key responsibilities include: Supporting and operating core platforms, hardware, and operating systems. Ensuring the integrity and security of networks, systems, and data. Collaborating with suppliers and internal teams to deliver smooth operations. Contributing to migrations, deployments, and testing new technologies. Participating in on-call support for escalations as required. What You'll Bring We're looking for someone with strong experience in IT operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls, Zero Trust). Hands-on experience with Windows Server, Exchange, VMware, and SQL Server. Why Apply? This role offers the chance to work with cutting-edge technologies in a supportive, collaborative environment. You'll enjoy a competitive salary (£50-60K), a generous benefits package, and initiatives that prioritise health and wellbeing. RSG Plc is acting as an Employment Agency in relation to this vacancy.
09/10/2025
Full time
Infrastructure Engineer - Bristol (Hybrid) £50,000-£60,000 Are you an experienced Infrastructure Engineer looking for your next challenge? This is a fantastic opportunity to join a forward-thinking IT Services team, where you'll play a key role in delivering, supporting, and evolving a global cloud-first infrastructure. This is a permanent role based in Bristol, with hybrid working. What You'll Do You'll provide expert 3rd line support across infrastructure, platforms, servers, and networks, ensuring the smooth delivery of business-critical services. Your work will cover physical, virtual, and cloud environments - from wired/wireless networking to SaaS, PaaS, and IaaS platforms. Key responsibilities include: Supporting and operating core platforms, hardware, and operating systems. Ensuring the integrity and security of networks, systems, and data. Collaborating with suppliers and internal teams to deliver smooth operations. Contributing to migrations, deployments, and testing new technologies. Participating in on-call support for escalations as required. What You'll Bring We're looking for someone with strong experience in IT operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls, Zero Trust). Hands-on experience with Windows Server, Exchange, VMware, and SQL Server. Why Apply? This role offers the chance to work with cutting-edge technologies in a supportive, collaborative environment. You'll enjoy a competitive salary (£50-60K), a generous benefits package, and initiatives that prioritise health and wellbeing. RSG Plc is acting as an Employment Agency in relation to this vacancy.
Charles Simon Associates Ltd
Manchester, Lancashire
Infrastructure Engineer - (Cloud, Azure, Azure Virtual Desktop, AVD, Networking, Cisco, Switches, Routing, On Prem, Hybrid, O365, PowerShell, Firewalls, Azure Monitor, FortiNet) - Permanent - Manchester/Hybrid Charles Simon Associates is currently looking for an Infrastructure Engineer on a permanent basis in Manchester. This role will support one of our longest-serving clients and a well-known business in the North West. Location: Manchester, onsite 2 days per week Salary: Up to £65,000 per annum D.O.E Skills/Requirements for the Infrastructure Engineer: Previous experience in designing, configuring and supporting an Azure Hybrid cloud environment Extensive Azure experience, ideally within Azure Virtual Desktop (AVD) and Azure Monitor O365 experience Strong networking skills around both Routing & Switching Firewall experience, ideally within FortiNet/FortiGate or any other enterprise-level firewall PowerShell Scripting Solid understanding of Azure and on-prem networking, including subnets, routing, and diagnostics. Desirable Skills: Power Automate Terraform or Bicep Start date is ASAP for the Infrastructure Engineer The Infrastructure Engineer will be responsible for: Take ownership of the stability, performance, and scalability of both cloud-hosted and on-premise infrastructure, ensuring systems are proactively monitored and optimised. Deliver and support secure, resilient, and cost-effective Azure-based solutions, including virtual desktop environments, automation pipelines, and core infrastructure services. Lead the technical delivery of infrastructure projects from planning through to operational handover, producing clear documentation and ensuring alignment with architectural and security standards. Maintain and enhance enterprise networking and virtualisation platforms, ensuring seamless integration between cloud and on-premise environments. Act as a senior escalation point for complex technical issues, providing expert-level troubleshooting and mentoring to colleagues across the IT function. Collaborate with internal teams and external partners to implement infrastructure changes, ensuring minimal disruption and full compliance with governance frameworks. Contribute to the continuous improvement of infrastructure services by identifying opportunities to modernise, automate, and streamline operations. Support financial oversight of cloud services, including usage reporting, billing analysis, and cost optimisation recommendations. Ensure all systems and services are delivered in line with agreed SLAs, KPIs, and security requirements, with a strong focus on risk mitigation and data protection. Participate in an on-call rota and flexible shift pattern to ensure critical systems are supported during extended business hours and out-of-hours incidents. Please send an up-to-date copy of your CV to be considered for the Infrastructure Engineer Infrastructure Engineer - (Cloud, Azure, Azure Virtual Desktop, AVD, Networking, Cisco, Switches, Routing, On Prem, Hybrid, O365, PowerShell, Firewalls, Azure Monitor, FortiNet) - Permanent - Manchester/Hybrid
09/10/2025
Full time
Infrastructure Engineer - (Cloud, Azure, Azure Virtual Desktop, AVD, Networking, Cisco, Switches, Routing, On Prem, Hybrid, O365, PowerShell, Firewalls, Azure Monitor, FortiNet) - Permanent - Manchester/Hybrid Charles Simon Associates is currently looking for an Infrastructure Engineer on a permanent basis in Manchester. This role will support one of our longest-serving clients and a well-known business in the North West. Location: Manchester, onsite 2 days per week Salary: Up to £65,000 per annum D.O.E Skills/Requirements for the Infrastructure Engineer: Previous experience in designing, configuring and supporting an Azure Hybrid cloud environment Extensive Azure experience, ideally within Azure Virtual Desktop (AVD) and Azure Monitor O365 experience Strong networking skills around both Routing & Switching Firewall experience, ideally within FortiNet/FortiGate or any other enterprise-level firewall PowerShell Scripting Solid understanding of Azure and on-prem networking, including subnets, routing, and diagnostics. Desirable Skills: Power Automate Terraform or Bicep Start date is ASAP for the Infrastructure Engineer The Infrastructure Engineer will be responsible for: Take ownership of the stability, performance, and scalability of both cloud-hosted and on-premise infrastructure, ensuring systems are proactively monitored and optimised. Deliver and support secure, resilient, and cost-effective Azure-based solutions, including virtual desktop environments, automation pipelines, and core infrastructure services. Lead the technical delivery of infrastructure projects from planning through to operational handover, producing clear documentation and ensuring alignment with architectural and security standards. Maintain and enhance enterprise networking and virtualisation platforms, ensuring seamless integration between cloud and on-premise environments. Act as a senior escalation point for complex technical issues, providing expert-level troubleshooting and mentoring to colleagues across the IT function. Collaborate with internal teams and external partners to implement infrastructure changes, ensuring minimal disruption and full compliance with governance frameworks. Contribute to the continuous improvement of infrastructure services by identifying opportunities to modernise, automate, and streamline operations. Support financial oversight of cloud services, including usage reporting, billing analysis, and cost optimisation recommendations. Ensure all systems and services are delivered in line with agreed SLAs, KPIs, and security requirements, with a strong focus on risk mitigation and data protection. Participate in an on-call rota and flexible shift pattern to ensure critical systems are supported during extended business hours and out-of-hours incidents. Please send an up-to-date copy of your CV to be considered for the Infrastructure Engineer Infrastructure Engineer - (Cloud, Azure, Azure Virtual Desktop, AVD, Networking, Cisco, Switches, Routing, On Prem, Hybrid, O365, PowerShell, Firewalls, Azure Monitor, FortiNet) - Permanent - Manchester/Hybrid
Overview Expleo is standing up a new Algorithms & Infrastructure Engineering team to support Underwater Systems (UWS) in Cheadle. This is a collective capability build rather than isolated individual placements - the team will operate collaboratively across containerisation, networking, and virtualised computing domains to deliver secure, high-performance environments for advanced sonar and mission systems. Responsibilities Architect and manage secure network infrastructures supporting containerised and virtualised workloads. Lead on the integration of Kubernetes, Docker/Podman deployments into air-gapped defence networks. Configure and optimise Linux systems for high-throughput, low-latency environments. Design and maintain network segregation, VLANs, routing, and multicast configurations for constrained military environments. Support virtualisation platforms (KVM, QEMU, hypervisors) and their interaction with networking layers. Collaborate closely with software and algorithm engineers to ensure seamless system interoperability. Essential skills Expert Linux networking and system internals knowledge. Deep understanding of TCP/IP, UDP, multicast, VLANs, routing, and network name spaces. Proven experience integrating containerised workloads into secure, distributed environments. Familiarity with defence-grade or air-gapped systems and corresponding security practices. Experience Exposure to naval/sonar mission systems or similar real-time data environments. Experience with firewalling, ACLs, and encryption technologies. Network performance monitoring and optimisation within virtualised or containerised systems. What do I need before I apply SC Clearance Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
09/10/2025
Full time
Overview Expleo is standing up a new Algorithms & Infrastructure Engineering team to support Underwater Systems (UWS) in Cheadle. This is a collective capability build rather than isolated individual placements - the team will operate collaboratively across containerisation, networking, and virtualised computing domains to deliver secure, high-performance environments for advanced sonar and mission systems. Responsibilities Architect and manage secure network infrastructures supporting containerised and virtualised workloads. Lead on the integration of Kubernetes, Docker/Podman deployments into air-gapped defence networks. Configure and optimise Linux systems for high-throughput, low-latency environments. Design and maintain network segregation, VLANs, routing, and multicast configurations for constrained military environments. Support virtualisation platforms (KVM, QEMU, hypervisors) and their interaction with networking layers. Collaborate closely with software and algorithm engineers to ensure seamless system interoperability. Essential skills Expert Linux networking and system internals knowledge. Deep understanding of TCP/IP, UDP, multicast, VLANs, routing, and network name spaces. Proven experience integrating containerised workloads into secure, distributed environments. Familiarity with defence-grade or air-gapped systems and corresponding security practices. Experience Exposure to naval/sonar mission systems or similar real-time data environments. Experience with firewalling, ACLs, and encryption technologies. Network performance monitoring and optimisation within virtualised or containerised systems. What do I need before I apply SC Clearance Benefits Collaborative working environment - we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people "We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age". We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive
IT Infrastructure and Change Engineer Plymouth, Devon (Remote-Working with travel to client sites) £30,000 to £32,500 per year Excellent Pension (22.9% employer contribution), 26 days Holiday + Bank Holidays, ongoing training opportunities, etc. Skills and Experience: Maintain, upgrade, and support IT infrastructure including Switches, access points, Servers (if any), cabling and security. Ensure the site's connectivity, security including screening and systems are functioning optimally. At least 3 years' advanced experience in IT and basic security Strong knowledge of Microsoft 365, Google Workspace and MIS platform Strong knowledge of Unifi and Meraki Networks Experience with virtualisation (Hyper-V), networking (VLANs, WAN) and endpoint protection Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates. Responsible for scheduled back up operations Proven IT support experience working on-site in a business Experience of managing enterprise level cloud platforms Experience with Microsoft Intune and mobile device management (MDM) platforms. Network management (Switches, routing, Firewalls, Wi-Fi, Servers). Maintaining AV infrastructure such as projectors, TV's, digital signage, casting devices. The Opportunity: My client working within the education sector are currently looking for an IT Infrastructure and Change Engineer on a permanent basis. The key purpose of this role is to work under the direction of the IT Services Manager and the Head of IT and Infrastructure to deliver an outstanding ICT provision across the business, to ensure service excellence that supports all IT users to achieve outstanding progress. To work collaboratively within the IT Support Team to support and enhance the IT network and develop effective solutions, using appropriate software and hardware, whilst supporting the strategic IT transformation and ongoing change programs. Applications: Please contact John Noonan here at ISR to learn more about our client based in Devon and how they are improving the provision of IT services across the education sector with how they provide and deliver IT services?
07/10/2025
Full time
IT Infrastructure and Change Engineer Plymouth, Devon (Remote-Working with travel to client sites) £30,000 to £32,500 per year Excellent Pension (22.9% employer contribution), 26 days Holiday + Bank Holidays, ongoing training opportunities, etc. Skills and Experience: Maintain, upgrade, and support IT infrastructure including Switches, access points, Servers (if any), cabling and security. Ensure the site's connectivity, security including screening and systems are functioning optimally. At least 3 years' advanced experience in IT and basic security Strong knowledge of Microsoft 365, Google Workspace and MIS platform Strong knowledge of Unifi and Meraki Networks Experience with virtualisation (Hyper-V), networking (VLANs, WAN) and endpoint protection Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates. Responsible for scheduled back up operations Proven IT support experience working on-site in a business Experience of managing enterprise level cloud platforms Experience with Microsoft Intune and mobile device management (MDM) platforms. Network management (Switches, routing, Firewalls, Wi-Fi, Servers). Maintaining AV infrastructure such as projectors, TV's, digital signage, casting devices. The Opportunity: My client working within the education sector are currently looking for an IT Infrastructure and Change Engineer on a permanent basis. The key purpose of this role is to work under the direction of the IT Services Manager and the Head of IT and Infrastructure to deliver an outstanding ICT provision across the business, to ensure service excellence that supports all IT users to achieve outstanding progress. To work collaboratively within the IT Support Team to support and enhance the IT network and develop effective solutions, using appropriate software and hardware, whilst supporting the strategic IT transformation and ongoing change programs. Applications: Please contact John Noonan here at ISR to learn more about our client based in Devon and how they are improving the provision of IT services across the education sector with how they provide and deliver IT services?
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
07/10/2025
Full time
Infrastructure Analyst Location: Aberdeen, Scotland Our client are on the lookout for a strong 2nd Line Engineer keen to move in to Infrastructure or Infrastructure Analyst ready for their next move. This is a great opportunity to join a forward-thinking professional services firm, where you'll play a key role in supporting business-critical systems and driving IT improvements. You'll get to work with a wide range of technologies, from Citrix and Visualfiles to cloud, storage, and backup solutions, while contributing to exciting infrastructure projects that shape the future of the firm's IT environment. What You'll Be Doing Acting as a trusted point of contact, delivering excellent customer service across the business. Supporting and maintaining Citrix environments, Visualfiles, storage, and backup solutions. Providing 2nd/3rd line support for infrastructure-related incidents and requests. Monitoring and managing servers, storage, and networks across multiple office locations. Ensuring backup, recovery, and security measures are in place to meet compliance standards (GDPR, ISO 27001). Getting involved in infrastructure projects, upgrades, and system improvements. What We're Looking For Solid knowledge of Windows Server, Active Directory, Group Policy, networking. Strong hands-on experience with Citrix Virtual Apps/Desktops. Background in Visualfiles administration/support. Experience with storage (SAN), backup tools (Veeam, Commvault), and virtualisation (VMware/Hyper-V). Previous experience working in a professional services or legal environment. Strong communicator, problem solver, and team player. Full, clean UK driver's licence. Nice to Have Certifications such as Citrix Certified Associate or Microsoft Certified: Azure Administrator . Knowledge of Microsoft Azure or other cloud platforms. Familiarity with ITIL practices and service management tools. Exposure to other case management/legal applications (e.g., SOS). Why Apply? Chance to work on both day-to-day support and strategic IT projects . Wide technical exposure in a professional, supportive environment. Real opportunity to influence the IT roadmap and contribute to long-term business goals. We are looking to arrange interviews for as soon as possible, so if this role is of interest please apply ASAP!
3rd Line Infrastructure Engineer - SC Cleared Location: Wiltshire (full-time, onsite) Clearance: SC clearance required (or willingness to obtain) Package: Up to 60,000 + benefits We're looking for two experienced 3rd Line Infrastructure Engineers to join a dedicated support team in West Wiltshire. You'll be responsible for managing incidents, problem resolution, and change requests across a secure, complex IT estate. This role involves a mix of hands-on technical work and incident ownership, ensuring SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and maintenance. Contribute to incident and problem analysis, including root cause identification. Monitor and manage call queues, escalating where necessary. Work closely with other technical teams and adhere to security policies. Maintain accurate records in ITSM tools and contribute to SLA reporting. Skills & Experience Essential 5+ years supporting large-scale hybrid environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in identity services (Authentication, Federation, Conditional Access). DNS/DHCP and networking services support. Microsoft Azure services and modern device management (Intune, Workspace One). Relevant certifications (e.g. AZ-800/801, SC-300). Exposure to converged infrastructure and virtualisation platforms.
07/10/2025
Full time
3rd Line Infrastructure Engineer - SC Cleared Location: Wiltshire (full-time, onsite) Clearance: SC clearance required (or willingness to obtain) Package: Up to 60,000 + benefits We're looking for two experienced 3rd Line Infrastructure Engineers to join a dedicated support team in West Wiltshire. You'll be responsible for managing incidents, problem resolution, and change requests across a secure, complex IT estate. This role involves a mix of hands-on technical work and incident ownership, ensuring SLAs are met and first-time fixes are maximised. Key Responsibilities Provide 3rd line support for infrastructure incidents, service requests, and changes. Troubleshoot and resolve issues across hybrid server environments. Support secure key management systems (HSMs) including deployment, configuration, and maintenance. Contribute to incident and problem analysis, including root cause identification. Monitor and manage call queues, escalating where necessary. Work closely with other technical teams and adhere to security policies. Maintain accurate records in ITSM tools and contribute to SLA reporting. Skills & Experience Essential 5+ years supporting large-scale hybrid environments. Strong knowledge of Windows Server, Active Directory, Entra ID, VMware/Hyper-V. Hands-on experience with Thales Luna HSMs and PEDs (deployment, configuration, troubleshooting). Familiarity with ITIL processes (Incident, Request, Problem, Change). Confident communicator with excellent problem-solving skills. PowerShell scripting for automation and reporting. Current SC clearance (or eligibility to obtain). Desirable Experience in identity services (Authentication, Federation, Conditional Access). DNS/DHCP and networking services support. Microsoft Azure services and modern device management (Intune, Workspace One). Relevant certifications (e.g. AZ-800/801, SC-300). Exposure to converged infrastructure and virtualisation platforms.
Overview Our client is an established engineering company who are looking to bring on board a IT Infrastructure Engineer. This role is key to supporting the company s IT strategy, digital transformation initiatives, and ongoing technology improvements. You will play a central role in maintaining and improving IT infrastructure, supporting business systems, and ensuring security and compliance across the business. Key Responsibilities: Configure, monitor and maintain network infrastructure and security. Administer servers, virtualisation and user hardware. Manage software deployments and compliance processes, including ERP systems. Monitor and maintain Microsoft 365, Azure and identity services. Oversee Helpdesk operations, SLA compliance and incident resolution. Lead IT projects and implement process improvements. Maintain IT documentation and ensure governance standards are met. Drive security improvements and maintain compliance with industry standards. Support disaster recovery and business continuity planning. Automate processes using PowerShell, Power Automate and other tools. What they are looking for: Minimum 5 years IT experience, including service delivery. Strong knowledge of ITIL practices, compliance frameworks and regulated environments. Proficient in Windows Server, Active Directory/Azure AD, GPO, Hyper-V and virtualisation. Experience with Microsoft 365 suite, SharePoint, Teams, Intune, Power Platform and cloud services. Security aware, with experience in Microsoft Security Suite, Defender, Sentinel/SIEM, IAM, PAM and GRC tools. Skilled in networking, VPNs, firewall configuration and troubleshooting TCP/IP, DNS, DHCP. Strong problem-solving skills and ability to work independently or as part of a team. Excellent communication, adaptable, and keen to keep up with new technologies. If this role seems of any interest, please feel free to apply or contact Adam on the details attached.
06/10/2025
Full time
Overview Our client is an established engineering company who are looking to bring on board a IT Infrastructure Engineer. This role is key to supporting the company s IT strategy, digital transformation initiatives, and ongoing technology improvements. You will play a central role in maintaining and improving IT infrastructure, supporting business systems, and ensuring security and compliance across the business. Key Responsibilities: Configure, monitor and maintain network infrastructure and security. Administer servers, virtualisation and user hardware. Manage software deployments and compliance processes, including ERP systems. Monitor and maintain Microsoft 365, Azure and identity services. Oversee Helpdesk operations, SLA compliance and incident resolution. Lead IT projects and implement process improvements. Maintain IT documentation and ensure governance standards are met. Drive security improvements and maintain compliance with industry standards. Support disaster recovery and business continuity planning. Automate processes using PowerShell, Power Automate and other tools. What they are looking for: Minimum 5 years IT experience, including service delivery. Strong knowledge of ITIL practices, compliance frameworks and regulated environments. Proficient in Windows Server, Active Directory/Azure AD, GPO, Hyper-V and virtualisation. Experience with Microsoft 365 suite, SharePoint, Teams, Intune, Power Platform and cloud services. Security aware, with experience in Microsoft Security Suite, Defender, Sentinel/SIEM, IAM, PAM and GRC tools. Skilled in networking, VPNs, firewall configuration and troubleshooting TCP/IP, DNS, DHCP. Strong problem-solving skills and ability to work independently or as part of a team. Excellent communication, adaptable, and keen to keep up with new technologies. If this role seems of any interest, please feel free to apply or contact Adam on the details attached.
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican. Hybrid model of work - 3 days in the office and 2 days at home. Role overview: The Infrastructure Engineer plays a key role in supporting the organisation's IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. Review and suggest enhancements to current procedures. Make independent decisions aligned with departmental and strategic IT objectives. Act as Deputy for other roles when competent to do so and appoint a suitable Deputy during periods of absence. Qualifications & Experience Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS. Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP). Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines. Knowledge of disaster recovery and business continuity planning. Experience with storage solutions and playbook maintenance. Experience with Microsoft Defender, Sentinel or equivalent SIEM tools, RBAC, PIM, and awareness of ISO 27001 / Cyber Essentials. Familiarity with IAM, PAM, XDR, and GRC tools. Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services. Experience in Windows Server admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access. Open to adopting new tools, technologies, and methodologies. Clear in both verbal and written communication; confirms understanding when conveying information. Package: Competitive salary Private Medical Healthcare Cash Back Plan Life Assurance Excellent annual leave Employee Assistance Programme Pension Maternity and Paternity pay Other discounts and company benefits
06/10/2025
Full time
1st Step Solutions are supporting an M&E Contractor who have an opportunity for a on a Infrastructure Engineer on a Permanent basis based in London Barbican. Hybrid model of work - 3 days in the office and 2 days at home. Role overview: The Infrastructure Engineer plays a key role in supporting the organisation's IT strategy and digital transformation objectives. This position is central to driving the adoption of modern technologies while ensuring infrastructure remains secure, resilient, and aligned with business goals. The role requires a proactive approach to technology trends and continuous improvement across the IT estate. Key Duties: Configure, monitor, and maintain network infrastructure and ensure network security. Support, administer, and assist in the development of server and user infrastructure, including virtualisation technologies. Oversee software across servers and user devices. Maintain compliance with the internal Approved Software List. Administer ERP systems. Monitor and maintain the Microsoft cloud environment. Manage Helpdesk tickets, escalate where needed, and ensure SLA compliance. Conduct root cause analysis and implement solutions. Deliver planned and ad-hoc IT projects within established frameworks. Create and maintain all IT documentation. Administer security tools and maintain governance, risk, and compliance standards. Improve security posture, using tools such as Microsoft Secure Score. Support implementation of business process improvements. Review and suggest enhancements to current procedures. Make independent decisions aligned with departmental and strategic IT objectives. Act as Deputy for other roles when competent to do so and appoint a suitable Deputy during periods of absence. Qualifications & Experience Minimum 5 years in IT roles, including at least 2 years in a service delivery capacity. Experience with internal and external stakeholders, regulated environments, and ITIL-aligned processes. A combination of the following is preferred: CompTIA (Networking, Security, A+, Server), Microsoft Certifications (e.g. Azure Administrator, Security, Server Hybrid Admin, Power Platform Fundamentals). Membership in relevant bodies such as BCS, IEEE, ISACA, (ISC) , CompTIA, or ITIL/AXELOS. Skilled in LAN/WAN management, VLANs, routers/switches, VPNs (Azure or Always On), firewall configuration, and protocols (DNS, DHCP, TCP/IP). Proficient in PowerShell for automation and reporting. Knowledge of Power Automate and CI/CD pipelines. Knowledge of disaster recovery and business continuity planning. Experience with storage solutions and playbook maintenance. Experience with Microsoft Defender, Sentinel or equivalent SIEM tools, RBAC, PIM, and awareness of ISO 27001 / Cyber Essentials. Familiarity with IAM, PAM, XDR, and GRC tools. Proficient in Microsoft 365, Azure, Entra, SharePoint, Exchange, Purview, Intune, Teams, Power Platform, and other Microsoft services. Experience in Windows Server admin, OS hardening, patching, Hyper-V, VM provisioning, backup, HA, and clustering. Knowledge of AD/AAD, GPOs, Entra ID, SSO, MFA, and Conditional Access. Open to adopting new tools, technologies, and methodologies. Clear in both verbal and written communication; confirms understanding when conveying information. Package: Competitive salary Private Medical Healthcare Cash Back Plan Life Assurance Excellent annual leave Employee Assistance Programme Pension Maternity and Paternity pay Other discounts and company benefits
Prestigious opportunity for a Cloud Services Engineer with a pioneering market-leading organisation based in Manchester with hybrid working. In this role, you will be responsible for designing, implementing, and maintaining cloud infrastructure and services that support our business operations. You will work across teams to ensure secure, scalable, and cost-effective cloud solutions, primarily within Microsoft Azure platforms. Key Responsibilities: Design, deploy, and manage cloud-based infrastructure and services. Monitor system performance, availability, and security across cloud environments. Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM, CloudFormation). Collaborate with development and DevOps teams to support CI/CD pipelines and cloud-native applications. Implement and maintain backup, disaster recovery, and high availability strategies. Ensure compliance with security policies and industry best practices. Troubleshoot and resolve cloud-related issues and incidents. Maintain documentation and provide technical support to internal teams. If you possess a combination of some of the following skills, then LETS TALK! Hands-on experience with Azure cloud platforms. Strong understanding of networking, virtualisation, and cloud security principles. Operate, maintain, and enhance the Azure Virtual Desktop (AVD) environment. Experience with monitoring and logging tools (e.g., Azure Monitor, CloudWatch, Prometheus). Expert in setting up and managing host pools, session hosts, user access, application layers, and FSLogix profiles. Strong knowledge of cloud architecture, design, and implementation principles and practices. Proficiency in scripting and automation tools, such as PowerShell, Power Automate, Azure CLI, Azure DevOps, and Azure Monitor. Experience working with Azure Foundry, Microsoft Copilot Studio and AI Agents. What you'll get in return In return, you will be rewarded with ongoing career development and training in an enviable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
06/10/2025
Full time
Prestigious opportunity for a Cloud Services Engineer with a pioneering market-leading organisation based in Manchester with hybrid working. In this role, you will be responsible for designing, implementing, and maintaining cloud infrastructure and services that support our business operations. You will work across teams to ensure secure, scalable, and cost-effective cloud solutions, primarily within Microsoft Azure platforms. Key Responsibilities: Design, deploy, and manage cloud-based infrastructure and services. Monitor system performance, availability, and security across cloud environments. Automate infrastructure provisioning and configuration using Infrastructure as Code (IaC) tools (e.g., Terraform, ARM, CloudFormation). Collaborate with development and DevOps teams to support CI/CD pipelines and cloud-native applications. Implement and maintain backup, disaster recovery, and high availability strategies. Ensure compliance with security policies and industry best practices. Troubleshoot and resolve cloud-related issues and incidents. Maintain documentation and provide technical support to internal teams. If you possess a combination of some of the following skills, then LETS TALK! Hands-on experience with Azure cloud platforms. Strong understanding of networking, virtualisation, and cloud security principles. Operate, maintain, and enhance the Azure Virtual Desktop (AVD) environment. Experience with monitoring and logging tools (e.g., Azure Monitor, CloudWatch, Prometheus). Expert in setting up and managing host pools, session hosts, user access, application layers, and FSLogix profiles. Strong knowledge of cloud architecture, design, and implementation principles and practices. Proficiency in scripting and automation tools, such as PowerShell, Power Automate, Azure CLI, Azure DevOps, and Azure Monitor. Experience working with Azure Foundry, Microsoft Copilot Studio and AI Agents. What you'll get in return In return, you will be rewarded with ongoing career development and training in an enviable team environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are seeking a Technical Lead to join our team supporting one of our largest enterprise clients. This is a hands-on technical role, ideal for a senior engineer with strong Oracle and containerisation experience, who enjoys coaching and guiding junior staff without formal line management responsibilities. Salary: 45,000 - 60,000 + on-call allowance Location: Derby, East Midlands Clearance: SC Clearance is a bonus but can be obtained The role offers the opportunity to work on critical IT infrastructure projects, alongside supporting and enhancing secure, high-availability environments. Key Responsibilities Provide senior technical expertise across infrastructure, containerisation, and Oracle platform support Act as a technical point of escalation, resolving complex issues and ensuring stability of critical systems Support the Oracle Database Appliance (ODA) platform - focusing on infrastructure and platform support, not database administration Deliver a mix of project and BAU support work, with time structured between both Guide and coach junior technical staff, helping allocate project and support tasks within the team Participate in the on-call/standby rota (every 3-4 weeks), ensuring 24/7 support for the ODA platform Contribute to ongoing service improvement initiatives, adopting modern practices and technologies Essential Skills & Experience Strong experience with Oracle technologies, ideally Oracle Database Appliance (ODA) or similar infrastructure platforms Practical experience with containerisation, specifically Docker Broad IT infrastructure background (Windows/Linux servers, networking, virtualisation, backup, monitoring, etc) Experience working in secure, high-availability environments Ability to provide technical guidance, mentoring, and support to junior engineers Desirable Skills & Experience Exposure to Kubernetes (planned future use) Knowledge of DevOps practices and tooling Prior experience in enterprise or large-scale technical support environments Current security clearance (SC) - highly beneficial but not essential Working Pattern Standard working hours (8-4 or 9-5) On-site presence required (five days per week). Flexibility possible for the right candidate (e.g., four days a week) On-call/standby rota every 3-4 weeks with additional payment Must be eligible for UK Security Clearance (British nationality) Why Join? This role is a chance to work on complex and critical enterprise systems in a secure environment, developing expertise across Oracle platforms and modern containerisation technologies. The position offers a balance of technical depth, project delivery, and tech leadership, in a supportive and collaborative environment.
06/10/2025
Full time
We are seeking a Technical Lead to join our team supporting one of our largest enterprise clients. This is a hands-on technical role, ideal for a senior engineer with strong Oracle and containerisation experience, who enjoys coaching and guiding junior staff without formal line management responsibilities. Salary: 45,000 - 60,000 + on-call allowance Location: Derby, East Midlands Clearance: SC Clearance is a bonus but can be obtained The role offers the opportunity to work on critical IT infrastructure projects, alongside supporting and enhancing secure, high-availability environments. Key Responsibilities Provide senior technical expertise across infrastructure, containerisation, and Oracle platform support Act as a technical point of escalation, resolving complex issues and ensuring stability of critical systems Support the Oracle Database Appliance (ODA) platform - focusing on infrastructure and platform support, not database administration Deliver a mix of project and BAU support work, with time structured between both Guide and coach junior technical staff, helping allocate project and support tasks within the team Participate in the on-call/standby rota (every 3-4 weeks), ensuring 24/7 support for the ODA platform Contribute to ongoing service improvement initiatives, adopting modern practices and technologies Essential Skills & Experience Strong experience with Oracle technologies, ideally Oracle Database Appliance (ODA) or similar infrastructure platforms Practical experience with containerisation, specifically Docker Broad IT infrastructure background (Windows/Linux servers, networking, virtualisation, backup, monitoring, etc) Experience working in secure, high-availability environments Ability to provide technical guidance, mentoring, and support to junior engineers Desirable Skills & Experience Exposure to Kubernetes (planned future use) Knowledge of DevOps practices and tooling Prior experience in enterprise or large-scale technical support environments Current security clearance (SC) - highly beneficial but not essential Working Pattern Standard working hours (8-4 or 9-5) On-site presence required (five days per week). Flexibility possible for the right candidate (e.g., four days a week) On-call/standby rota every 3-4 weeks with additional payment Must be eligible for UK Security Clearance (British nationality) Why Join? This role is a chance to work on complex and critical enterprise systems in a secure environment, developing expertise across Oracle platforms and modern containerisation technologies. The position offers a balance of technical depth, project delivery, and tech leadership, in a supportive and collaborative environment.
Infrastructure Support Engineer - Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We're working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is an opportunity to join a forward-thinking business that's redefining what "great support" looks like - combining technical excellence with a consultative, customer-first approach. The Opportunity You'll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft 365, cloud, backup, and endpoint security technologies, you'll be working across a broad tech stack that will keep your skills sharp and your career progressing. Day-to-day, you'll: Lead on Helpdesk provision and act as a key escalation point. Troubleshoot and configure networks, firewalls, and Windows Server environments. Deliver remote and onsite project engineering for clients. Conduct technical assessments and produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We're Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra ID . Solid understanding of DNS, DHCP, IP subnetting, and routing. Knowledge of web filtering and email protection technologies. Experience in MSP or education environments (desirable, not essential). If you've also touched on backup tech (Acronis, Veeam), XDR/EDR platforms, or virtualisation (VMware/Hyper-V), even better. Why Apply? This is a chance to join a business that genuinely invests in its people and rewards results. You'll get: Competitive salary + performance bonus. Hybrid working with home office budget. 22 days holiday + bank holidays, increasing with service (plus your birthday off!). Electric vehicle salary sacrifice scheme. Company perks & wellbeing benefits. The freedom to innovate and a clear path for professional growth. If you're ready to take ownership, expand your skills across cutting-edge infrastructure technologies, and become a key player in a growing MSP - we'd love to hear from you.
06/10/2025
Full time
Infrastructure Support Engineer - Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We're working with a high-growth Managed Service Provider who are seeking a talented Infrastructure Support Engineer to play a pivotal role in delivering best-in-class IT services to their client base. This is an opportunity to join a forward-thinking business that's redefining what "great support" looks like - combining technical excellence with a consultative, customer-first approach. The Opportunity You'll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and firewalls to Microsoft 365, cloud, backup, and endpoint security technologies, you'll be working across a broad tech stack that will keep your skills sharp and your career progressing. Day-to-day, you'll: Lead on Helpdesk provision and act as a key escalation point. Troubleshoot and configure networks, firewalls, and Windows Server environments. Deliver remote and onsite project engineering for clients. Conduct technical assessments and produce high-quality reports. Build lasting relationships with clients, becoming a trusted technical partner. What We're Looking For We want someone with genuine passion for IT infrastructure and customer service. The ideal candidate will bring: Strong 2nd/3rd line skills across networking, firewalls (Fortinet preferred), and Windows Server. Hands-on experience with Microsoft 365, Intune, and Entra ID . Solid understanding of DNS, DHCP, IP subnetting, and routing. Knowledge of web filtering and email protection technologies. Experience in MSP or education environments (desirable, not essential). If you've also touched on backup tech (Acronis, Veeam), XDR/EDR platforms, or virtualisation (VMware/Hyper-V), even better. Why Apply? This is a chance to join a business that genuinely invests in its people and rewards results. You'll get: Competitive salary + performance bonus. Hybrid working with home office budget. 22 days holiday + bank holidays, increasing with service (plus your birthday off!). Electric vehicle salary sacrifice scheme. Company perks & wellbeing benefits. The freedom to innovate and a clear path for professional growth. If you're ready to take ownership, expand your skills across cutting-edge infrastructure technologies, and become a key player in a growing MSP - we'd love to hear from you.
About the Role As an IT Infrastructure Engineer, you'll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You'll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals. This is a hands-on, technical role where your input will directly impact our operational success and future growth. Who We Are We are committed to creating a sustainable built environment . Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time , Respect , Integrity , Teamwork , and Excellence - are at the core of everything we do. Key Responsibilities Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra) Monitor and support endpoint and server software, adhering to approved processes and licensing Support our ERP (COINS) and internal software systems Act as an escalation point for helpdesk tickets and drive service improvements Lead and contribute to IT projects, both planned and ad hoc Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001 Create and maintain detailed documentation and technical playbooks Identify opportunities for digital and process improvements Support disaster recovery and business continuity planning Automate system tasks using scripting tools like PowerShell and Power Automate What You'll Bring At least 5 years' experience in IT, including service desk and infrastructure roles Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform Solid technical foundation in networking , server admin , virtualisation (Hyper-V) , IAM/PAM , and endpoint security Familiarity with ITIL practices , compliance frameworks, and regulated environments Hands-on experience with automation, scripting, and CI/CD pipelines is a plus Excellent communication, problem-solving, and project management skills Preferred Qualifications Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin) CompTIA (Network+, Security+, Server+) Membership in a professional IT body (e.g. BCS, ISACA, (ISC) , ITIL
04/10/2025
Full time
About the Role As an IT Infrastructure Engineer, you'll be at the heart of our digital transformation, working across a wide range of technologies to support, develop, and secure our IT systems. You'll collaborate with teams across the business to ensure our infrastructure is robust, efficient, and aligned with strategic goals. This is a hands-on, technical role where your input will directly impact our operational success and future growth. Who We Are We are committed to creating a sustainable built environment . Our mission is to work collaboratively with stakeholders to deliver excellence in complex infrastructure engineering. Our values - Right First Time , Respect , Integrity , Teamwork , and Excellence - are at the core of everything we do. Key Responsibilities Manage and maintain core infrastructure including networks, virtual servers, and on-prem/cloud environments (O365, Azure, Entra) Monitor and support endpoint and server software, adhering to approved processes and licensing Support our ERP (COINS) and internal software systems Act as an escalation point for helpdesk tickets and drive service improvements Lead and contribute to IT projects, both planned and ad hoc Improve our IT security posture, aligning with standards like Cyber Essentials and ISO 27001 Create and maintain detailed documentation and technical playbooks Identify opportunities for digital and process improvements Support disaster recovery and business continuity planning Automate system tasks using scripting tools like PowerShell and Power Automate What You'll Bring At least 5 years' experience in IT, including service desk and infrastructure roles Strong knowledge of Microsoft environments - including O365, Azure, Intune, Defender, SharePoint, Teams, Entra ID, and Power Platform Solid technical foundation in networking , server admin , virtualisation (Hyper-V) , IAM/PAM , and endpoint security Familiarity with ITIL practices , compliance frameworks, and regulated environments Hands-on experience with automation, scripting, and CI/CD pipelines is a plus Excellent communication, problem-solving, and project management skills Preferred Qualifications Microsoft Certifications (e.g. Azure Administrator, Security Compliance, Server Hybrid Admin) CompTIA (Network+, Security+, Server+) Membership in a professional IT body (e.g. BCS, ISACA, (ISC) , ITIL
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