College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Job title: Technical Support Analyst Location: Norfolk (Hybrid working)Contract: 3 months (possible extension)Inside IR35Day rate: £127 Job Purpose: The post holder will work in the Trust's IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Performs work which requires the application of a significant range of fundamental principles in a variety of contexts Takes a structured and effective approach to own work and demonstrates leadership potential Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialisation and making correct choices from alternatives Is able to communicate effectively, both orally and in writing, with clients, customers, colleagues and subordinates Displays a responsible attitude to following procedures, keeping records and caring for equipment and other assets Is thoroughly familiar with the installed hardware and software and the procedures in use in the Computer Operations area Demonstrates good communication and negotiation skills with experience of dealing with users, other staff and suppliers Management of onsite backup and restoration procedures including creation, scheduling, maintaining, and issue resolution using the appropriate software tools and techniques. This also includes media management, rotation and archiving. Also the checking and escalation of scripted backup activities on the Oracle, and AIX systems Management and analysis of systems capacities and performance using agreed procedures and tools OS builds/rebuilds for Windows 7/10 and Windows 2003-16 Server; this includes specific applications, network and user configuration Configuration and implementation of Anti-Virus technologies for all servers/PCs within the Trust IT and related network and systems using agreed tools, procedures and software Participating in the administration of security implementation and analysis, involving the identification and scheduling of server level updates and patches from Microsoft and user level security infrastructure from Domain-wide administration group privileges to individual access rights to remote resources Prompt exporting and importing of NSTS (National Strategic Tracing Service) data from PPA Oracle database on a monthly basis Issue escalation for both internal and third party applications such as A&E, Maternity, Purchasing systems. NNUH Contract for IBM global services for issues management and resolution Provide third line technical support for the onsite helpdesk Onsite management of Citrix Service Farm Ensures that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific requirements of service level agreements Works with others, including user representatives, facilities managers and contractors, to plan, schedule and supervise all maintenance and installation work associated with the system. Ensures that procedures are followed, particularly those relating to safety, AV procedures and security Provides verbal and written technical reports to specialists on aspects of system status. Provides non-technical reports to users and managers Manages the response to enquiries by users, specialists and others, prioritising as necessary, and dealing with the full range of problems, only escalating those which need specialist or management attention Works with system architects, designers and contractors to plan and implement major configuration changes and upgrades. Conducts investigations on system performance and makes proposals for involvement. Provides advice and assistance to specialists and other system or service providers Ensures that requests for support are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures. Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays Provides advice and guidance to less experienced colleagues as required Liaises with systems development staff or software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements Participating in the on-call rota as required Project assignments
11/10/2025
Full time
Job title: Technical Support Analyst Location: Norfolk (Hybrid working)Contract: 3 months (possible extension)Inside IR35Day rate: £127 Job Purpose: The post holder will work in the Trust's IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the Trust's IT systems including managing capacity, proactively monitoring error conditions and alerts and ensuring that all of the Trust policies and procedures relating to security and best practice are adhered to. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Performs work which requires the application of a significant range of fundamental principles in a variety of contexts Takes a structured and effective approach to own work and demonstrates leadership potential Is able to analyse, diagnose, design, plan, execute and evaluate work to time, cost and quality targets, exhibiting thorough familiarity with available methods, procedures, tools, equipment and standards associated with own area of specialisation and making correct choices from alternatives Is able to communicate effectively, both orally and in writing, with clients, customers, colleagues and subordinates Displays a responsible attitude to following procedures, keeping records and caring for equipment and other assets Is thoroughly familiar with the installed hardware and software and the procedures in use in the Computer Operations area Demonstrates good communication and negotiation skills with experience of dealing with users, other staff and suppliers Management of onsite backup and restoration procedures including creation, scheduling, maintaining, and issue resolution using the appropriate software tools and techniques. This also includes media management, rotation and archiving. Also the checking and escalation of scripted backup activities on the Oracle, and AIX systems Management and analysis of systems capacities and performance using agreed procedures and tools OS builds/rebuilds for Windows 7/10 and Windows 2003-16 Server; this includes specific applications, network and user configuration Configuration and implementation of Anti-Virus technologies for all servers/PCs within the Trust IT and related network and systems using agreed tools, procedures and software Participating in the administration of security implementation and analysis, involving the identification and scheduling of server level updates and patches from Microsoft and user level security infrastructure from Domain-wide administration group privileges to individual access rights to remote resources Prompt exporting and importing of NSTS (National Strategic Tracing Service) data from PPA Oracle database on a monthly basis Issue escalation for both internal and third party applications such as A&E, Maternity, Purchasing systems. NNUH Contract for IBM global services for issues management and resolution Provide third line technical support for the onsite helpdesk Onsite management of Citrix Service Farm Ensures that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific requirements of service level agreements Works with others, including user representatives, facilities managers and contractors, to plan, schedule and supervise all maintenance and installation work associated with the system. Ensures that procedures are followed, particularly those relating to safety, AV procedures and security Provides verbal and written technical reports to specialists on aspects of system status. Provides non-technical reports to users and managers Manages the response to enquiries by users, specialists and others, prioritising as necessary, and dealing with the full range of problems, only escalating those which need specialist or management attention Works with system architects, designers and contractors to plan and implement major configuration changes and upgrades. Conducts investigations on system performance and makes proposals for involvement. Provides advice and assistance to specialists and other system or service providers Ensures that requests for support are properly logged, assigned and responded to in a timely manner and according to agreed standards and procedures. Ensures users and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimise delays Provides advice and guidance to less experienced colleagues as required Liaises with systems development staff or software suppliers on the development of system enhancements to overcome known problems or further fulfil user requirements Participating in the on-call rota as required Project assignments
Scala Developer Worthing OR Telford (Min 40% in office/Hybrid working.) 6 Months £616 We have vacancies for Scala Play developers to join our dynamic team building solutions for public sector clients. Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Working with us will mean delivering user-centric digital services from cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. We have vacancies for Scala Play developers to join our dynamic team building solutions for public sector clients. Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Working with us will mean delivering user-centric digital services from cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. Working on our services means you'll have your own team, but you'll also be a part of a several communities spread over multiple sites. This means you'll always have people on hand to share and discuss ideas and get help when needed. Like your team, your communities are also self-sufficient, so if you want to change something it's within your power to do so. Ideal candidates will have strong technical competence in: Scala Play Unit testing and integration testing Experience of Cloud based infrastructure is desirable, along with an understanding of application security principles, continuous integration and continuous delivery.
11/10/2025
Full time
Scala Developer Worthing OR Telford (Min 40% in office/Hybrid working.) 6 Months £616 We have vacancies for Scala Play developers to join our dynamic team building solutions for public sector clients. Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Working with us will mean delivering user-centric digital services from cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. We have vacancies for Scala Play developers to join our dynamic team building solutions for public sector clients. Our mature Agile environment will give you a great working environment to collaborate with fellow specialists from development and other disciplines. Working with us will mean delivering user-centric digital services from cradle to grave working on high performance cloud platforms using emerging languages and technologies. As a member of our self-empowered and multi-disciplined teams you will be given the freedom to shape the way you work to ensure you are working to latest industry practices, tools and technologies. Working on our services means you'll have your own team, but you'll also be a part of a several communities spread over multiple sites. This means you'll always have people on hand to share and discuss ideas and get help when needed. Like your team, your communities are also self-sufficient, so if you want to change something it's within your power to do so. Ideal candidates will have strong technical competence in: Scala Play Unit testing and integration testing Experience of Cloud based infrastructure is desirable, along with an understanding of application security principles, continuous integration and continuous delivery.
3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project Engineer. This role is ideal for someone confident in configuring and troubleshooting Juniper SRX and MX routers, who thrives in a collaborative environment and takes pride in delivering right-first-time solutions. Key Responsibilities: Configure Juniper SRX series routers to meet tight project deadlines and support business-as-usual operations Deliver project implementation activities and manage technical network support escalations Act as a technical lead and escalation point for complex network issues within the WAN environment Work closely with the network design community, sharing knowledge and supporting team development Ensure secure and robust global network services are delivered consistently Essential Experience and Skills: In-depth technical knowledge of Juniper SRX and MX series routers, with strong CLI experience Deep understanding of routing and switching principles Strong hands-on experience configuring and tuning BGP, including policy-based routing, attribute manipulation, and load-balancing techniques Demonstrable expertise in troubleshooting IPSEC VPNs and working in MPLS environments Familiarity with PKI infrastructure and certificate-based VPN authentication This role offers a fantastic opportunity to work in a specialist environment where your skills will make a real difference. If you're passionate about networking and ready for a new challenge, we'd love to hear from you.
11/10/2025
Full time
3rd Line Network Support Engineer - Valid SC Clearance needed (Will consider sponsorship of SC) Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rd Line WAN Network Support & Project Engineer. This role is ideal for someone confident in configuring and troubleshooting Juniper SRX and MX routers, who thrives in a collaborative environment and takes pride in delivering right-first-time solutions. Key Responsibilities: Configure Juniper SRX series routers to meet tight project deadlines and support business-as-usual operations Deliver project implementation activities and manage technical network support escalations Act as a technical lead and escalation point for complex network issues within the WAN environment Work closely with the network design community, sharing knowledge and supporting team development Ensure secure and robust global network services are delivered consistently Essential Experience and Skills: In-depth technical knowledge of Juniper SRX and MX series routers, with strong CLI experience Deep understanding of routing and switching principles Strong hands-on experience configuring and tuning BGP, including policy-based routing, attribute manipulation, and load-balancing techniques Demonstrable expertise in troubleshooting IPSEC VPNs and working in MPLS environments Familiarity with PKI infrastructure and certificate-based VPN authentication This role offers a fantastic opportunity to work in a specialist environment where your skills will make a real difference. If you're passionate about networking and ready for a new challenge, we'd love to hear from you.
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reporting Desirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
11/10/2025
Full time
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The Role As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reporting Desirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new role Are you a proactive and customer-focused IT professional with a strong understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key Responsibilities: Technical Support: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service: Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non-technical staff. Requirements: Proficient in Microsoft 365 administration and management, including Entra ID and Intune. An understanding of Microsoft server technologies such as Hyper-V, Active Directory, Group Policy, DNS, DHCP, iSCSi, WDS, MDT, Print Management. Experience of working with and managing wired and wireless network solutions, HP Aruba and CISCO Meraki is favourable. Proficient in supporting and managing MDM solutions, Intune and Meraki are favourable. Experienced in dealing with Windows desktop end user support. What you'll get in return Excellent benefits package Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
11/10/2025
Full time
Your new role Are you a proactive and customer-focused IT professional with a strong understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support? This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key Responsibilities: Technical Support: Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management: Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally. Maintain all technical documentation relating to a customer site. Project Assistance: Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support: Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service: Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non-technical staff. Requirements: Proficient in Microsoft 365 administration and management, including Entra ID and Intune. An understanding of Microsoft server technologies such as Hyper-V, Active Directory, Group Policy, DNS, DHCP, iSCSi, WDS, MDT, Print Management. Experience of working with and managing wired and wireless network solutions, HP Aruba and CISCO Meraki is favourable. Proficient in supporting and managing MDM solutions, Intune and Meraki are favourable. Experienced in dealing with Windows desktop end user support. What you'll get in return Excellent benefits package Flexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company 3rd Line Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team. Your new role As a 3rd Line Technical Solutions Engineer, you'll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You'll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the responsible adoption of AI technologies across the organisation. You'll support governance activities including risk assessments, security reviews, and compliance with Cyber Essentials Plus, GDPR, and NHS DSP Toolkit standards. You'll also maintain technical documentation and contribute to the IT knowledge base. What you'll need to succeed To be successful in this role, you'll bring: Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rd line level Strong technical expertise and problem-solving skills Ability to communicate complex technical concepts to varied audiences Experience delivering IT projects in complex environments Knowledge of ITIL frameworks and governance processes Familiarity with AI technologies and their ethical deployment is highly desirable What you'll get in return You'll be part of a supportive and innovative IT team that values collaboration, continuous improvement, and professional development. Competitive salary negotiable on experience between 47,000 and 55,000 Hybrid and flexible working (1-2 days a week in the office) Generous annual leave and public sector pension scheme plus various other benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
11/10/2025
Full time
Your new company 3rd Line Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team. Your new role As a 3rd Line Technical Solutions Engineer, you'll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You'll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the responsible adoption of AI technologies across the organisation. You'll support governance activities including risk assessments, security reviews, and compliance with Cyber Essentials Plus, GDPR, and NHS DSP Toolkit standards. You'll also maintain technical documentation and contribute to the IT knowledge base. What you'll need to succeed To be successful in this role, you'll bring: Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rd line level Strong technical expertise and problem-solving skills Ability to communicate complex technical concepts to varied audiences Experience delivering IT projects in complex environments Knowledge of ITIL frameworks and governance processes Familiarity with AI technologies and their ethical deployment is highly desirable What you'll get in return You'll be part of a supportive and innovative IT team that values collaboration, continuous improvement, and professional development. Competitive salary negotiable on experience between 47,000 and 55,000 Hybrid and flexible working (1-2 days a week in the office) Generous annual leave and public sector pension scheme plus various other benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oracle HRIS Specialist Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
10/10/2025
Full time
Oracle HRIS Specialist Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Remote Role Central London Office This is a fully remote role but you MUST be UK based and not require a visa to work. Lead R Data Science Engineer - Integrated Pest Management (IPM) Research & Solutions The Organisation Our client develops cutting-edge navigator software for the global agricultural sector, helping farmers transition toward more sustainable practices through science-backed analytics. Their software provides direct access to advanced sustainability models and insights. Their Sustainability division consists of specialised Research Software Engineers who transform scientific findings into practical models for farmers and land managers, enabling them to understand their systems better and build more sustainable, profitable operations. Position Overview We're seeking an experienced Data Engineer to join our client's Sustainability team as a lead technical specialist in our R-focused Research Software Engineering group to specialise particularly in Integrated Pest Management. You'll create and maintain the technical infrastructure that enables our sustainability experts and data scientists to develop innovative agricultural sustainability solutions to solve global issues in Integrated Pest Management (IPM). Core Functions Lead technical best practices across R package design, code architecture, documentation, and dependency management Establish and oversee versioning and CI/CD systems to enhance team workflows Guide team members in code architecture, development standards, and deployment processes Serve as the technical authority for computationally demanding tasks, especially spatial analytics and GIS-based product development Implement scientific research findings around Integrated Pest Management (IPM) into production-ready code Collaborate with our Engineering department to align code design, versioning strategies, and release cycles Essential Qualifications Master's degree and / or PhD or equivalent in informatics or life sciences (or bachelor's degree with 5+ years relevant industry experience) Deep knowledge of R programming and package development Proven experience managing dependencies and ensuring reproducibility in R production environments Strong background in version control systems and CI/CD implementation History of successful collaboration with IT teams on data science workflows Proficiency with Windows and/or Linux environments Experience with GIS systems and spatial data analysis Exceptional problem-solving abilities and adaptability Leadership experience with strong communication skills Structured approach to quantitative challenges Comfort working in a dynamic startup environment Qualifications Microsoft Azure experience, particularly R integration Application containerization knowledge (Docker, etc.) Familiarity with Python, JavaScript, C++, bash, or other languages Web application development experience (React, .NET) Background in data security and IP protection workflows Knowledge of environmental sustainability concepts (carbon footprinting, lifecycle analysis, environmental modeling) Experience in agricultural or land management sectors with a background specifically in Integrated Pest Management (IPM) If you are based in the UK and meet the criteria listed then apply now! The Morris Sinclair team will give you a call.
10/10/2025
Full time
Remote Role Central London Office This is a fully remote role but you MUST be UK based and not require a visa to work. Lead R Data Science Engineer - Integrated Pest Management (IPM) Research & Solutions The Organisation Our client develops cutting-edge navigator software for the global agricultural sector, helping farmers transition toward more sustainable practices through science-backed analytics. Their software provides direct access to advanced sustainability models and insights. Their Sustainability division consists of specialised Research Software Engineers who transform scientific findings into practical models for farmers and land managers, enabling them to understand their systems better and build more sustainable, profitable operations. Position Overview We're seeking an experienced Data Engineer to join our client's Sustainability team as a lead technical specialist in our R-focused Research Software Engineering group to specialise particularly in Integrated Pest Management. You'll create and maintain the technical infrastructure that enables our sustainability experts and data scientists to develop innovative agricultural sustainability solutions to solve global issues in Integrated Pest Management (IPM). Core Functions Lead technical best practices across R package design, code architecture, documentation, and dependency management Establish and oversee versioning and CI/CD systems to enhance team workflows Guide team members in code architecture, development standards, and deployment processes Serve as the technical authority for computationally demanding tasks, especially spatial analytics and GIS-based product development Implement scientific research findings around Integrated Pest Management (IPM) into production-ready code Collaborate with our Engineering department to align code design, versioning strategies, and release cycles Essential Qualifications Master's degree and / or PhD or equivalent in informatics or life sciences (or bachelor's degree with 5+ years relevant industry experience) Deep knowledge of R programming and package development Proven experience managing dependencies and ensuring reproducibility in R production environments Strong background in version control systems and CI/CD implementation History of successful collaboration with IT teams on data science workflows Proficiency with Windows and/or Linux environments Experience with GIS systems and spatial data analysis Exceptional problem-solving abilities and adaptability Leadership experience with strong communication skills Structured approach to quantitative challenges Comfort working in a dynamic startup environment Qualifications Microsoft Azure experience, particularly R integration Application containerization knowledge (Docker, etc.) Familiarity with Python, JavaScript, C++, bash, or other languages Web application development experience (React, .NET) Background in data security and IP protection workflows Knowledge of environmental sustainability concepts (carbon footprinting, lifecycle analysis, environmental modeling) Experience in agricultural or land management sectors with a background specifically in Integrated Pest Management (IPM) If you are based in the UK and meet the criteria listed then apply now! The Morris Sinclair team will give you a call.
Your new company 3rd Line Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team. Your new role As a 3rd Line Technical Solutions Engineer, you'll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You'll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the responsible adoption of AI technologies across the organisation. You'll support governance activities including risk assessments, security reviews, and compliance with Cyber Essentials Plus, GDPR, and NHS DSP Toolkit standards. You'll also maintain technical documentation and contribute to the IT knowledge base. What you'll need to succeed To be successful in this role, you'll bring: Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rd line level Strong technical expertise and problem-solving skills Ability to communicate complex technical concepts to varied audiences Experience delivering IT projects in complex environments Knowledge of ITIL frameworks and governance processes Familiarity with AI technologies and their ethical deployment is highly desirable What you'll get in return You'll be part of a supportive and innovative IT team that values collaboration, continuous improvement, and professional development. Competitive salary negotiable on experience between £47,000 and £55,000 Hybrid and flexible working (1-2 days a week in the office) Generous annual leave and public sector pension scheme plus various other benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
10/10/2025
Full time
Your new company 3rd Line Technical Solutions Engineer required on a permanent basis for a public sector organisation based in the West Yorkshire area. The organisation is using technology to transform its end user experience and it is a great time to join the Technical Solutions Team. Your new role As a 3rd Line Technical Solutions Engineer, you'll join a dynamic and collaborative IT team, playing a key role in delivering secure, scalable, and supportable technical solutions across infrastructure, networking, end-user computing, and cyber security. You'll act as a third-line escalation point for complex incidents, lead on strategic IT projects, and contribute to the responsible adoption of AI technologies across the organisation. You'll support governance activities including risk assessments, security reviews, and compliance with Cyber Essentials Plus, GDPR, and NHS DSP Toolkit standards. You'll also maintain technical documentation and contribute to the IT knowledge base. What you'll need to succeed To be successful in this role, you'll bring: Proven experience working with infrastructure, networking, cloud and cyber security technology at a 3rd line level Strong technical expertise and problem-solving skills Ability to communicate complex technical concepts to varied audiences Experience delivering IT projects in complex environments Knowledge of ITIL frameworks and governance processes Familiarity with AI technologies and their ethical deployment is highly desirable What you'll get in return You'll be part of a supportive and innovative IT team that values collaboration, continuous improvement, and professional development. Competitive salary negotiable on experience between £47,000 and £55,000 Hybrid and flexible working (1-2 days a week in the office) Generous annual leave and public sector pension scheme plus various other benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reportingDesirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
10/10/2025
Full time
3rd Line Infrastructure Engineer Akkodis are currently working in partnership with a leading service provider to recruit a number of 3rd Line Infrastructure Engineers to join their team in Corsham. As a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. Please note you will need to be eligible to attain security clearance once you have started in the position which the company will provide. The RoleAs a 3rd Line Infrastructure Engineer you will provide proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests.The Responsibilities Call and incident Management Respond to service calls and resolve incidents to ensure SLA targets are achieved Increase the First Time Fix rate Adhere to escalation procedures Assist with technical escalations for other team members Monitor call queue and follow up with specialist support teams for resolution Utilise the relevant ITSM tool suite to monitor progress of all incidents Ensure accurate completion of all incident records and associated paperwork Monitor and update the call management system as required Assist with SLA reporting The Requirements Experience managing, maintaining, configuring and troubleshooting large scale hybrid environment Experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Excellent communication, writing, meeting facilitation skills Familiarity of PowerShell to accomplish tasks and provide reportingDesirable Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services In depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid ( multi-platform ) environment Management of Microsoft Windows Server within a hybrid environment Expert in providing operational support for identity services including Authentication, Authorization, Access, Federation Active Directory deployment/configuration/troubleshooting skills, including Group Policy Entra ID authentication service and access control including conditional access policies / enterprise application deployment Supporting Microsoft Windows Networking Services such as DNS/DHCP Managing Anti-Virus services and reporting If you are looking for an exciting new challenge to join a leading service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Hays Specialist Recruitment Limited
West Bromwich, West Midlands
Your new role Are you a proactive and customer-focused IT professional with a strong understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support?This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key Responsibilities: Technical Support:Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management:Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally.Maintain all technical documentation relating to a customer site. Project Assistance:Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support:Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service:Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non-technical staff. Requirements: Proficient in Microsoft 365 administration and management, including Entra ID and Intune. An understanding of Microsoft server technologies such as Hyper-V, Active Directory, Group Policy, DNS, DHCP, iSCSi, WDS, MDT, Print Management. Experience of working with and managing wired and wireless network solutions, HP Aruba and CISCO Meraki is favourable. Proficient in supporting and managing MDM solutions, Intune and Meraki are favourable. Experienced in dealing with Windows desktop end user support. What you'll get in return Excellent benefits packageFlexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
10/10/2025
Full time
Your new role Are you a proactive and customer-focused IT professional with a strong understanding of Microsoft 365, the latest Microsoft server technologies, Wi-Fi, and network infrastructure? Do you enjoy getting out and pride yourself on delivering the best face-to-face support?This is a hybrid role, part WFH and part site-based role, so you need your own transport, but mileage is paid. What you'll need to succeed Key Responsibilities: Technical Support:Provide comprehensive support for educational applications, cloud technologies, and network infrastructure, ensuring efficient resolution of issues and proactive maintenance. System Management:Manage the installation, upgrade, and maintenance of network infrastructure and a range of applications, ensuring systems are updated and functioning optimally.Maintain all technical documentation relating to a customer site. Project Assistance:Collaborate with the Project Manager on digital transformation projects, managing the planning and implementation phases. Service Support:Act as a senior point of reference for service desk colleagues, maintaining open communication with clients throughout the incident resolution process. Quality Service:Strive to deliver the highest quality service, demonstrating a commitment to customer care and effective communication with both technical and non-technical staff. Requirements: Proficient in Microsoft 365 administration and management, including Entra ID and Intune. An understanding of Microsoft server technologies such as Hyper-V, Active Directory, Group Policy, DNS, DHCP, iSCSi, WDS, MDT, Print Management. Experience of working with and managing wired and wireless network solutions, HP Aruba and CISCO Meraki is favourable. Proficient in supporting and managing MDM solutions, Intune and Meraki are favourable. Experienced in dealing with Windows desktop end user support. What you'll get in return Excellent benefits packageFlexible hours What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
An exciting opportunity for an experienced MS Server Tech Specialist to work for a large public sector organisation in Glasgow. You will be required to assist with the implementation and management of a range of IT and Digital projects in support of the organisation's Digital Transformation program. This will include system migrations and MS Server upgrades for which relevant experience is essential. Essential skills: In depth knowledge of NHS Scotland IT Infrastructure and Microsoft systems including the following: Microsoft Server (Wintel Red Hat Server (Unix/Linux) Microsoft Active Directory (AD) Microsoft Azure Microsoft Exchange Online Microsoft SQL Server Anti-Virus Server/Application Monitoring & Management The post holder must have proven specialist technical experience and good communicator and be able to work collaboratively with others. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
10/10/2025
Full time
An exciting opportunity for an experienced MS Server Tech Specialist to work for a large public sector organisation in Glasgow. You will be required to assist with the implementation and management of a range of IT and Digital projects in support of the organisation's Digital Transformation program. This will include system migrations and MS Server upgrades for which relevant experience is essential. Essential skills: In depth knowledge of NHS Scotland IT Infrastructure and Microsoft systems including the following: Microsoft Server (Wintel Red Hat Server (Unix/Linux) Microsoft Active Directory (AD) Microsoft Azure Microsoft Exchange Online Microsoft SQL Server Anti-Virus Server/Application Monitoring & Management The post holder must have proven specialist technical experience and good communicator and be able to work collaboratively with others. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
An exciting opportunity for an experienced MS Server Tech Specialist to work for a large public sector organisation in Glasgow. You will be required to assist with the implementation and management of a range of IT and Digital projects in support of the organisation's Digital Transformation program. This will include system migrations and MS Server upgrades for which relevant experience is essential Essential skills: In depth knowledge of NHS Scotland IT Infrastructure and Microsoft systems including the following: MS Server product rang Microsoft 365 Microsoft Exchange inc Exchange Online Microsoft Active Directory inc Azure AD Backup and Restore Powershell Scripting The post holder must have proven specialist technical experience and good communicator and be able to work collaboratively with others Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
10/10/2025
Full time
An exciting opportunity for an experienced MS Server Tech Specialist to work for a large public sector organisation in Glasgow. You will be required to assist with the implementation and management of a range of IT and Digital projects in support of the organisation's Digital Transformation program. This will include system migrations and MS Server upgrades for which relevant experience is essential Essential skills: In depth knowledge of NHS Scotland IT Infrastructure and Microsoft systems including the following: MS Server product rang Microsoft 365 Microsoft Exchange inc Exchange Online Microsoft Active Directory inc Azure AD Backup and Restore Powershell Scripting The post holder must have proven specialist technical experience and good communicator and be able to work collaboratively with others Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Fully Remote Very Competitive Salary and Share Scheme Agricultural Technology specialising in Integrated Pest Management (IPM) Remote Role - Central London Office This is a fully remote role but you MUST be UK based and not require a visa to work. Lead R Data Science Engineer - Integrated Pest Management (IPM) Research & Solutions The Organisation Our client develops cutting-edge navigator software for the global agricultural sector, helping farmers transition toward more sustainable practices through science-backed analytics. Their software provides direct access to advanced sustainability models and insights. Their Sustainability division consists of specialised Research Software Engineers who transform scientific findings into practical models for farmers and land managers, enabling them to understand their systems better and build more sustainable, profitable operations. Position Overview We're seeking an experienced Data Engineer to join our client's Sustainability team as a lead technical specialist in our R-focused Research Software Engineering group to specialise particularly in Integrated Pest Management. You'll create and maintain the technical infrastructure that enables our sustainability experts and data scientists to develop innovative agricultural sustainability solutions to solve global issues in Integrated Pest Management (IPM). Core Functions Lead technical best practices across R package design, code architecture, documentation, and dependency management Establish and oversee versioning and CI/CD systems to enhance team workflows Guide team members in code architecture, development standards, and deployment processes Serve as the technical authority for computationally demanding tasks, especially spatial analytics and GIS-based product development Implement scientific research findings around Integrated Pest Management (IPM) into production-ready code Collaborate with our Engineering department to align code design, versioning strategies, and release cycles Essential Qualifications Master's degree and / or PhD or equivalent in informatics or life sciences (or bachelor's degree with 5+ years relevant industry experience) Deep knowledge of R programming and package development Proven experience managing dependencies and ensuring reproducibility in R production environments Strong background in version control systems and CI/CD implementation History of successful collaboration with IT teams on data science workflows Proficiency with Windows and/or Linux environments Experience with GIS systems and spatial data analysis Exceptional problem-solving abilities and adaptability Leadership experience with strong communication skills Structured approach to quantitative challenges Comfort working in a dynamic startup environment Qualifications Microsoft Azure experience, particularly R integration Application containerization knowledge (Docker, etc.) Familiarity with Python, JavaScript, C++, bash, or other languages Web application development experience (React, .NET) Background in data security and IP protection workflows Knowledge of environmental sustainability concepts (carbon footprinting, lifecycle analysis, environmental modeling) Experience in agricultural or land management sectors with a background specifically in Integrated Pest Management (IPM) If you are based in the UK and meet the criteria listed then apply now! The Morris Sinclair team will give you a call.
10/10/2025
Full time
Fully Remote Very Competitive Salary and Share Scheme Agricultural Technology specialising in Integrated Pest Management (IPM) Remote Role - Central London Office This is a fully remote role but you MUST be UK based and not require a visa to work. Lead R Data Science Engineer - Integrated Pest Management (IPM) Research & Solutions The Organisation Our client develops cutting-edge navigator software for the global agricultural sector, helping farmers transition toward more sustainable practices through science-backed analytics. Their software provides direct access to advanced sustainability models and insights. Their Sustainability division consists of specialised Research Software Engineers who transform scientific findings into practical models for farmers and land managers, enabling them to understand their systems better and build more sustainable, profitable operations. Position Overview We're seeking an experienced Data Engineer to join our client's Sustainability team as a lead technical specialist in our R-focused Research Software Engineering group to specialise particularly in Integrated Pest Management. You'll create and maintain the technical infrastructure that enables our sustainability experts and data scientists to develop innovative agricultural sustainability solutions to solve global issues in Integrated Pest Management (IPM). Core Functions Lead technical best practices across R package design, code architecture, documentation, and dependency management Establish and oversee versioning and CI/CD systems to enhance team workflows Guide team members in code architecture, development standards, and deployment processes Serve as the technical authority for computationally demanding tasks, especially spatial analytics and GIS-based product development Implement scientific research findings around Integrated Pest Management (IPM) into production-ready code Collaborate with our Engineering department to align code design, versioning strategies, and release cycles Essential Qualifications Master's degree and / or PhD or equivalent in informatics or life sciences (or bachelor's degree with 5+ years relevant industry experience) Deep knowledge of R programming and package development Proven experience managing dependencies and ensuring reproducibility in R production environments Strong background in version control systems and CI/CD implementation History of successful collaboration with IT teams on data science workflows Proficiency with Windows and/or Linux environments Experience with GIS systems and spatial data analysis Exceptional problem-solving abilities and adaptability Leadership experience with strong communication skills Structured approach to quantitative challenges Comfort working in a dynamic startup environment Qualifications Microsoft Azure experience, particularly R integration Application containerization knowledge (Docker, etc.) Familiarity with Python, JavaScript, C++, bash, or other languages Web application development experience (React, .NET) Background in data security and IP protection workflows Knowledge of environmental sustainability concepts (carbon footprinting, lifecycle analysis, environmental modeling) Experience in agricultural or land management sectors with a background specifically in Integrated Pest Management (IPM) If you are based in the UK and meet the criteria listed then apply now! The Morris Sinclair team will give you a call.
The Infrastructure Engineer role is a fantastic opportunity to support and enhance technology systems within the financial services industry. This position in London requires a professional with a strong technical background to ensure the smooth operation of IT infrastructure. Client Details This organisation is a well-established player in the financial services industry. Description Manage and maintain IT infrastructure, including servers, networks, and storage systems. Implement and monitor system upgrades and patches to ensure optimal performance. Provide 2nd and 3rd line support to resolve technical issues efficiently. Collaborate with cross-functional teams to deliver infrastructure projects. Monitor system performance and troubleshoot issues proactively. Ensure compliance with security protocols and industry standards. Document processes, configurations, and changes to infrastructure systems. Contribute to the development of disaster recovery and business continuity plans Liaise and work with third parties and vendors to ensure service levels are met Act as technical escalation point where necessary as part of a technical support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP. Comfortable with advanced PowerShell scripting Desirable: Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsights Job Offer A competitive salary ranging from £60,000 to £70,000 per annum plus 10% Bonus. Comprehensive benefits package to support your professional and personal needs. Generous holiday allowance to ensure a healthy work-life balance. Opportunities to work with cutting-edge technology in the financial services industry. Supportive company culture that fosters growth and innovation. This is an excellent opportunity for an Infrastructure Engineer looking to make an impact in London. If you are ready to take the next step in your career, we encourage you to apply today!
10/10/2025
Full time
The Infrastructure Engineer role is a fantastic opportunity to support and enhance technology systems within the financial services industry. This position in London requires a professional with a strong technical background to ensure the smooth operation of IT infrastructure. Client Details This organisation is a well-established player in the financial services industry. Description Manage and maintain IT infrastructure, including servers, networks, and storage systems. Implement and monitor system upgrades and patches to ensure optimal performance. Provide 2nd and 3rd line support to resolve technical issues efficiently. Collaborate with cross-functional teams to deliver infrastructure projects. Monitor system performance and troubleshoot issues proactively. Ensure compliance with security protocols and industry standards. Document processes, configurations, and changes to infrastructure systems. Contribute to the development of disaster recovery and business continuity plans Liaise and work with third parties and vendors to ensure service levels are met Act as technical escalation point where necessary as part of a technical support escalation or lead during incident resolution Participate in the IT on-call rota providing 24x7x365 cover Profile A successful Infrastructure Engineer should have: Deep understanding of Windows Server, M365 and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP. Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP. Comfortable with advanced PowerShell scripting Desirable: Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsights Job Offer A competitive salary ranging from £60,000 to £70,000 per annum plus 10% Bonus. Comprehensive benefits package to support your professional and personal needs. Generous holiday allowance to ensure a healthy work-life balance. Opportunities to work with cutting-edge technology in the financial services industry. Supportive company culture that fosters growth and innovation. This is an excellent opportunity for an Infrastructure Engineer looking to make an impact in London. If you are ready to take the next step in your career, we encourage you to apply today!
Senior IT GRC Specialist is required by prestigious financial services organisation in the heart of the City. In this collaborative role, you will support the development and enhancement of IT Governance, Risk, and Compliance frameworks, working closely with senior stakeholders, internal IT teams, and third-party partners to manage IT risk and ensure regulatory compliance across the business. Key Responsibilities: Governance: Contributing to the implementation and continuous development of IT GRC frameworks. Assisting in the review and maintenance of IT GRC documentation. Assist in the implementation and communication of IT risk and control management frameworks. Conduct governance reviews in line with agreed schedules and document outcomes. Maintain documentation for IT risk and control management processes. Support the preparation and delivery of formal IT GRC reporting. Risk: Identifying, assessing, and documenting IT risks. Supporting IT risk management activities, including the execution of technical IT risk assessments. Supporting risk owners to define remediation plans and monitor progress on remediation activities. Manage day-to-day operational and technical IT risks. Support IT risk owners in identifying and assessing technical IT risks and assist in documenting and tracking remediation plans. Contribute to formal risk reporting processes within Group IT and to second-line functions. Assist in the coordination and execution of annual operational risk assessments. Compliance: Evaluating compliance with IT control requirements as defined in internal policies and standards. Supporting periodic reviews and assessments related to IT GRC. Support IT control compliance activities, including annual reviews and maturity assessments of IT controls. Assist IT control owners with control self-assessments and attestations to support second-line permanent control checks. Coordinate IT control attestations across Group IT and with third-party service providers. Key Skills and Experience: Significant experience in Information Security Governance, Risk, and Compliance (GRC), with a focus on IT risk and control management. Strong analytical skills with the ability to perform technical IT security and operational risk assessments. High attention to detail, ensuring accuracy in documentation, assessments, and compliance activities. Strong understanding of information security risk management principles, frameworks (eg, ISO 27001, NIST), and compliance practices. Exposure and understanding of IT infrastructure, business applications, and their associated risks and controls. Experience collaborating with internal and external audit teams, including supporting audit readiness and evidence gathering. Proven ability to work effectively across multi-disciplinary, multi-cultural, and geographically dispersed teams. Excellent written and verbal communication skills, with the ability to convey complex information clearly to both technical and non-technical audiences. Strong interpersonal and presentation skills, with confidence engaging stakeholders at all levels. Industry-recognised technical certifications such as ITIL, CISSP, CRISC, or similar are desirable but not essential. Familiarity with regulatory requirements such as DORA is desirable. This is a fantastic opportunity to join a highly respected financial services organisation with a collaborative culture and strong commitment to professional growth. You'll gain exposure to a wide range of GRC activities and enjoy the opportunity to develop your career within a supportive and dynamic environment.
10/10/2025
Full time
Senior IT GRC Specialist is required by prestigious financial services organisation in the heart of the City. In this collaborative role, you will support the development and enhancement of IT Governance, Risk, and Compliance frameworks, working closely with senior stakeholders, internal IT teams, and third-party partners to manage IT risk and ensure regulatory compliance across the business. Key Responsibilities: Governance: Contributing to the implementation and continuous development of IT GRC frameworks. Assisting in the review and maintenance of IT GRC documentation. Assist in the implementation and communication of IT risk and control management frameworks. Conduct governance reviews in line with agreed schedules and document outcomes. Maintain documentation for IT risk and control management processes. Support the preparation and delivery of formal IT GRC reporting. Risk: Identifying, assessing, and documenting IT risks. Supporting IT risk management activities, including the execution of technical IT risk assessments. Supporting risk owners to define remediation plans and monitor progress on remediation activities. Manage day-to-day operational and technical IT risks. Support IT risk owners in identifying and assessing technical IT risks and assist in documenting and tracking remediation plans. Contribute to formal risk reporting processes within Group IT and to second-line functions. Assist in the coordination and execution of annual operational risk assessments. Compliance: Evaluating compliance with IT control requirements as defined in internal policies and standards. Supporting periodic reviews and assessments related to IT GRC. Support IT control compliance activities, including annual reviews and maturity assessments of IT controls. Assist IT control owners with control self-assessments and attestations to support second-line permanent control checks. Coordinate IT control attestations across Group IT and with third-party service providers. Key Skills and Experience: Significant experience in Information Security Governance, Risk, and Compliance (GRC), with a focus on IT risk and control management. Strong analytical skills with the ability to perform technical IT security and operational risk assessments. High attention to detail, ensuring accuracy in documentation, assessments, and compliance activities. Strong understanding of information security risk management principles, frameworks (eg, ISO 27001, NIST), and compliance practices. Exposure and understanding of IT infrastructure, business applications, and their associated risks and controls. Experience collaborating with internal and external audit teams, including supporting audit readiness and evidence gathering. Proven ability to work effectively across multi-disciplinary, multi-cultural, and geographically dispersed teams. Excellent written and verbal communication skills, with the ability to convey complex information clearly to both technical and non-technical audiences. Strong interpersonal and presentation skills, with confidence engaging stakeholders at all levels. Industry-recognised technical certifications such as ITIL, CISSP, CRISC, or similar are desirable but not essential. Familiarity with regulatory requirements such as DORA is desirable. This is a fantastic opportunity to join a highly respected financial services organisation with a collaborative culture and strong commitment to professional growth. You'll gain exposure to a wide range of GRC activities and enjoy the opportunity to develop your career within a supportive and dynamic environment.
Role: Senior Cloud & Infrastructure Specialist Location: Hybrid - South West Salary: £65,000-£75,000 + benefits Excellent pension, hybrid flexibility, and professional development support Our client, a leading organisation in the technology and services sector, is hiring a Senior Cloud & Infrastructure Specialist to deliver secure, scalable and efficient infrastructure across both on-prem and cloud environments. What you'll do Design, deploy and maintain cloud and on-prem infrastructure (primarily Azure) Lead technology initiatives to drive innovation and efficiency Monitor performance, troubleshoot issues and optimise reliability Define and implement IT design standards and governance processes Collaborate across teams to align infrastructure with business goals What we're looking for Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate 5+ years' experience in enterprise-level cloud and hosting environments Strong knowledge of Azure IaaS/PaaS, EntraID, networking, and virtualisation Experience with Infrastructure as Code (IaC) and ITIL/ISO27001 environments Excellent communication skills, able to engage technical and business stakeholders Why join? Work with cutting-edge Azure cloud technologies Opportunity to influence long-term IT strategy Supportive, collaborative culture Strong focus on professional growth and certification Apply now to shape cloud and infrastructure delivery for a growing, forward-thinking digital team.
10/10/2025
Full time
Role: Senior Cloud & Infrastructure Specialist Location: Hybrid - South West Salary: £65,000-£75,000 + benefits Excellent pension, hybrid flexibility, and professional development support Our client, a leading organisation in the technology and services sector, is hiring a Senior Cloud & Infrastructure Specialist to deliver secure, scalable and efficient infrastructure across both on-prem and cloud environments. What you'll do Design, deploy and maintain cloud and on-prem infrastructure (primarily Azure) Lead technology initiatives to drive innovation and efficiency Monitor performance, troubleshoot issues and optimise reliability Define and implement IT design standards and governance processes Collaborate across teams to align infrastructure with business goals What we're looking for Microsoft Certified: Azure Solutions Architect Expert or Azure Administrator Associate 5+ years' experience in enterprise-level cloud and hosting environments Strong knowledge of Azure IaaS/PaaS, EntraID, networking, and virtualisation Experience with Infrastructure as Code (IaC) and ITIL/ISO27001 environments Excellent communication skills, able to engage technical and business stakeholders Why join? Work with cutting-edge Azure cloud technologies Opportunity to influence long-term IT strategy Supportive, collaborative culture Strong focus on professional growth and certification Apply now to shape cloud and infrastructure delivery for a growing, forward-thinking digital team.
RF Design Specialist - OSS & Coverage Planning My client, a leading Telecoms provider, is seeking an experienced RF Planning Design Specialist to support the delivery of a mission-critical network. This role involves designing and implementing OSS solutions that enable robust RAN coverage, resilience, and change management. The successful candidate will contribute to the development of data feeds, automation, analytics, and reporting tools that underpin network performance and reliability. Key Responsibilities Design and document data flows and OSS solutions to support programme tooling. Collaborate with RAN OSS design authorities and cross-functional technical teams. Support vehicle coverage solutions (EVCS), ensuring compliance with privacy and security standards. Influence architectural decisions and drive enhancements to planning tools. Ensure solution designs are fully traceable, auditable, and aligned with programme requirements. Required Skills Strong expertise in RF Planning tools and mobile network coverage solutions. Proven experience in OSS architecture, GIS data manipulation, and cloud platforms (AWS/Azure). Proficiency in SQL and structured data reporting. Solid understanding of telecom protocols including 2G, 4G, 5G, and NB-IoT. Experience Required Hands-on experience with OSS architectural design and integration of external data sources. Familiarity with radio network infrastructure data and planning environments. Experience designing ETL pipelines and API-based data exchanges. Ability to define architectural boundaries and produce high-quality documentation. Understanding of tooling requirements. If this opportunity aligns with your experience, please apply with your updated CV.
10/10/2025
Contractor
RF Design Specialist - OSS & Coverage Planning My client, a leading Telecoms provider, is seeking an experienced RF Planning Design Specialist to support the delivery of a mission-critical network. This role involves designing and implementing OSS solutions that enable robust RAN coverage, resilience, and change management. The successful candidate will contribute to the development of data feeds, automation, analytics, and reporting tools that underpin network performance and reliability. Key Responsibilities Design and document data flows and OSS solutions to support programme tooling. Collaborate with RAN OSS design authorities and cross-functional technical teams. Support vehicle coverage solutions (EVCS), ensuring compliance with privacy and security standards. Influence architectural decisions and drive enhancements to planning tools. Ensure solution designs are fully traceable, auditable, and aligned with programme requirements. Required Skills Strong expertise in RF Planning tools and mobile network coverage solutions. Proven experience in OSS architecture, GIS data manipulation, and cloud platforms (AWS/Azure). Proficiency in SQL and structured data reporting. Solid understanding of telecom protocols including 2G, 4G, 5G, and NB-IoT. Experience Required Hands-on experience with OSS architectural design and integration of external data sources. Familiarity with radio network infrastructure data and planning environments. Experience designing ETL pipelines and API-based data exchanges. Ability to define architectural boundaries and produce high-quality documentation. Understanding of tooling requirements. If this opportunity aligns with your experience, please apply with your updated CV.
RF Design Specialist - OSS & Coverage Planning My client, a leading Telecoms provider, is seeking an experienced RF Planning Design Specialist to support the delivery of a mission-critical network. This role involves designing and implementing OSS solutions that enable robust RAN coverage, resilience, and change management. The successful candidate will contribute to the development of data feeds, automation, analytics, and reporting tools that underpin network performance and reliability. Key Responsibilities Design and document data flows and OSS solutions to support programme tooling. Collaborate with RAN OSS design authorities and cross-functional technical teams. Support vehicle coverage solutions (EVCS), ensuring compliance with privacy and security standards. Influence architectural decisions and drive enhancements to planning tools. Ensure solution designs are fully traceable, auditable, and aligned with programme requirements. Required Skills Strong expertise in RF Planning tools and mobile network coverage solutions. Proven experience in OSS architecture, GIS data manipulation, and cloud platforms (AWS/Azure). Proficiency in SQL and structured data reporting. Solid understanding of telecom protocols including 2G, 4G, 5G, and NB-IoT. Experience Required Hands-on experience with OSS architectural design and integration of external data sources. Familiarity with radio network infrastructure data and planning environments. Experience designing ETL pipelines and API-based data exchanges. Ability to define architectural boundaries and produce high-quality documentation. Understanding of tooling requirements. If this opportunity aligns with your experience, please apply with your updated CV.
10/10/2025
Contractor
RF Design Specialist - OSS & Coverage Planning My client, a leading Telecoms provider, is seeking an experienced RF Planning Design Specialist to support the delivery of a mission-critical network. This role involves designing and implementing OSS solutions that enable robust RAN coverage, resilience, and change management. The successful candidate will contribute to the development of data feeds, automation, analytics, and reporting tools that underpin network performance and reliability. Key Responsibilities Design and document data flows and OSS solutions to support programme tooling. Collaborate with RAN OSS design authorities and cross-functional technical teams. Support vehicle coverage solutions (EVCS), ensuring compliance with privacy and security standards. Influence architectural decisions and drive enhancements to planning tools. Ensure solution designs are fully traceable, auditable, and aligned with programme requirements. Required Skills Strong expertise in RF Planning tools and mobile network coverage solutions. Proven experience in OSS architecture, GIS data manipulation, and cloud platforms (AWS/Azure). Proficiency in SQL and structured data reporting. Solid understanding of telecom protocols including 2G, 4G, 5G, and NB-IoT. Experience Required Hands-on experience with OSS architectural design and integration of external data sources. Familiarity with radio network infrastructure data and planning environments. Experience designing ETL pipelines and API-based data exchanges. Ability to define architectural boundaries and produce high-quality documentation. Understanding of tooling requirements. If this opportunity aligns with your experience, please apply with your updated CV.
Jobs - Frequently Asked Questions
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