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IT Support Engineer Location : Glasgow, Hybrid Working G3 7UL Salary : Competitive, DOE + Excellent Benefits! Contract : Full time, Permanent Benefits : Pension: Employee contribution 2.5% and employer 5.5%, Holidays: 35 days (including bank holidays), Life Cover: Death in Service 4 x salary, Dental and Private Medical Insurance after one year, Working Hours: 35 hours per week, with the choice of either; 8am to 4pm or 9am to 5pm shift pattern Denholm Energy Services is an international service provider offering leading edge services principally to the energy and defence sectors. Denholm Energy Services employs over 4,000 people and is proud of the specialist experience and skill of its workforce. With operations in the UK, Caspian and Middle East, Denholm Energy Services is strategically based to support their clients across the international energy and defence sectors. We're looking for an experienced IT Support Engineer to assist our Group IT team in supporting a range of UK and overseas subsidiaries. This is a hands-on role covering a mix of application, infrastructure, and end-user support, as well as coordination with third-party vendors and internal teams. The role will involve supporting both cloud and on-prem environments, with some travel required across the UK and internationally. Key Responsibilities: For UK subsidiaries and Head Office on the DES Azure Cloud platform: • Provide support for business applications: first-line triage, technical investigation, and escalation to vendors where needed • Help close tickets logged with the external Helpdesk • Install, configure, and administer business applications, including upgrades and patching • Manage shared network folder access • Carry out system administration on DES-specific applications, databases, and servers • Liaise with application vendors and manage remote support access • Coordinate with third-party Helpdesk and infrastructure support teams For overseas subsidiaries or newly acquired companies (not yet on DES Azure Cloud): • Provide end-to-end IT support across applications, systems, and hardware • Install, configure, and maintain IT systems and applications, including patching and upgrades • Manage user accounts and shared folder permissions • Configure and support network devices (switches, routers, firewalls) • Perform system administration on local servers • Work directly with local vendors and external partners • Document procedures, system changes, and configurations • Take on additional duties as assigned by the Head of IT or senior IT team Technical Skills Required: • Office 365 suite • Microsoft Azure (Intune, Autopilot, etc.) • PowerShell scripting • Windows Server (2012 R2 and newer) • Windows 11 • Active Directory • Mobile device management • Networking: TCP/IP, DHCP, DNS, routers, firewalls, Wi-Fi • SQL Server • Cloud platforms • Anti-virus and security tools Desirable Experience: • Microsoft Dynamics NAV / Dynamics 365 Business Central • Citrix XenApp • VMware vSphere • CCTV and clock-in/time tracking systems What We're Looking For: • Strong customer service and communication skills • Comfortable working independently and as part of a wider IT team • Able to manage tasks, prioritise issues, and meet deadlines • Willingness to travel across the UK and occasionally overseas If you believe you have what it takes to join our team, please submit you CV along with your salary expectations. This vacancy will be handled internally, no agencies please.

Unity5 is a software business delivering SaaS solutions as the UK s leading provider of software to the parking and traffic management sector. The product suite provides a complete solution for both public bodies and private companies to effectively monitor and manage traffic and mobility services. Founded in Exeter in 2010 and headquartered nearby, Unity5 provides enforcement and permitting software for private parking companies and local authorities to manage parking, traffic, and environmental regulations. The demand for an efficient software proposition in this market has increased significantly in recent years, given the increasing automation and digitisation of the industry, alongside an enhanced regulatory regime for operators driving increased complexity. With c.70+ employees, Unity5 has recurring revenues of £8 million per annum from over 100 customers and in September 2022, award winning growth investor Synova made a majority investment to support the next phase of growth both in the UK and internationally. Role Overview: Your role as Developer will be to facilitate the delivery of work from the product backlog consisting of new features (customer enhancements and strategic business requirements), bugs, and technical debt prioritised by the Product Owner. This work consists of that which you are directly responsible for as well as units that you are involved in from a mentorship or design (technical/architectural/UI etc.) capacity. Work must be facilitated through the development lifecycle from coding, code review, testing and release into production. Code should be produced to a high quality including ensuring the whole team gives consideration to performance and security. We re looking for someone sympathetic to our existing technologies and processes but also willing to help us to evolve them to match the expected growth of the team and business in an egoless way. Accountabilities, responsibilities & main duties: Exercise exceptional problem-solving ability Demonstrate high competency in PHP and version control (e.g., Git) Demonstrate high competency or aptitude for PHP web frameworks Understand high level architectural designs and patterns Understand the importance of release management, Jira (or equivalent) discipline and version control to ensure traceable provenance Recognise and employ appropriate coding design patterns/paradigms and discourage and mitigate anti-patterns and bad practice Follow process, suggest improvements and embrace change Build full end-to-end solutions Demonstrate strong communication skills that can facilitate a bridge between the development team and other parts of the business, management and Product Owner Project a positive attitude and ability to work as part of an agile team but with a strong mechanical sympathy with other roles and systems Provide input into planning from both a technical and functional standpoint combined with a strong sense of ownership to see work units through their lifecycle Practise fail fast and learn from mistakes Passively mentor more junior members of the team and support management Python/Java experience is a nice to have, not essential. Benefits: In return you will be offered a competitive salary and benefits package (training, financial, health and wellbeing and social). Unity5 offers private medical insurance, enhanced maternity & paternity leave, an enhanced holiday package increasing with long service and an enhanced pension scheme. Unity5 boasts an open, collaborative and learning-driven atmosphere, where you will work alongside a team of progressive experts in their fields, always rising to meet new challenges. You will be part of a culture that values and promotes a sense of community and connections with others. We are stable and established, with the quiet confidence of knowing our solutions deliver real value and growth to our clients.

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Billing team The Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. This role requires the setting of a clear vision for success, and a leadership skill set that optimises engagement across the team. You will be responsible for: Championing the transformation of the team, set the vision and shape the team Identifying and leading initiatives for process improvements across Billing Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the growth in the business Shaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insights Influencing commercial and operational strategy through billing insights Driving lessons learnt initiatives to ensure continual improvements are being made and issues addressed Discover new ways to achieve better results. Lead Billing transformation initiatives including the effective planning, scoping and delivery of projects Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy Leading revenue assurance and reconciliation process to mitigate leakage Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases Ensuring full regulatory compliance and data security, especially in high-volume mobile and tech products Salary £80k DOE 25 Days Holiday + 8 Bank Holidays Hybrid working for a good work/life balance (2-3 days a week in our Reigate office) The talents we are excited to see You will have the following experience/skills: 5+ years billing leadership experience in the telecoms/mobile/IT sector Highly proactive self-starter with the will to succeed Proven track record of success in senior billing roles Proven track record of leading successful teams, bringing about change and driving team engagement Professional standard of report writing Verbal communication skills to be of high standard Ability to communicate with customers and colleagues in succinct manner Confident in ability to influence senior and junior colleagues Positive outlook, ability to work well in teams, driven, pleasant/helpful/optimistic, minimal supervision required, empowering attitude Ability to prioritise tasks for maximum effectiveness Proficient in Excel, Word and Outlook Experience with aBILLity, Tekton, or other leading billing platforms Microsoft Dynamics would be advantageous Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Entry to the £3,000 quarterly Dreamball draw Regular fully funded companywide events Complimentary daily breakfasts in the office Monthly outstanding performer accolades Pension and life insurance Personalised training and development pathways Enriching paid volunteering days A rewarding Refer a friend scheme (£1,000) The flexibility to adjust your holiday allowance Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.

Head of Product - Insurance - Outside IR35 Our sister company Stellarmann is recruiting for a Head of Product to take responsibility of the strategic direction and lead the product teams. Stellarmann builds teams of associates to deliver technology and change programmes, in this case for a London Market Insurer. Experience Required: Proven track record in senior-level product leadership roles Skilled in overseeing multiple product teams or squads concurrently Deep understanding of underwriting products and tools London Market Insurance experience This is a 6-month contract, paying competitive market rates outside IR35, offering hybrid working (3 days per week in the client's London office). If this opportunity aligns with your skills and career goals, we encourage you to apply today! The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy actively promotes the principles of equality, diversity, and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all, and we approach recruitment for our clients with the same perspective and qualities.

Owning the document compliance process, liaising with various stakeholders within the wider business to obtain sign off and approval. Work with the Underwriting and Product Management areas to continually assess and develop our wordings are market comparable as a minimum standard. Responsible for writing, updating and delivering wording changes, including working with stakeholders to achieve delivery Lead the annual wording reviews, including ownership of any actions required Assist Head of Commercial Direct Underwriting and Head of Commercial Direct Underwriting Development in ensuring product wordings are maintained and developed in line with strategic, regulatory and statutory developments. Responsible for maintaining a centralised log of all changes to wordings, to ensure we comply with all internal control processes What you'll need: Expertise in drafting, updating, and reviewing insurance policy wordings to ensure market competitiveness and compliance Strong knowledge of regulatory, statutory, and internal control requirements Skilled in leading annual wording reviews and delivering changes in collaboration with stakeholders Experience maintaining centralised records of wording updates to support governance and audit Attention to detail and written communication skills Ability to align product wordings with strategic and regulatory developments Occasional visit to customer site.

The Churchill Fellowship: The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most. Purpose of the role: The Head of Fellowship is responsible for the delivery of the Churchill Fellowship s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage. Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively. Key Responsibilities Delivery of Fellowship Programme: Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF s EDI values and strategic priorities. Continuously review and improve application and selection process, documentation, and candidate guidance. Provide clear, constructive feedback to applicants at all stages of the selection process. Overseas Learning: Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs. Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies. Collaboration and Engagement Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle. Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process. Work closely with internal teams to ensure seamless delivery of the Fellowship programme. Represent TCF at Fellow-led and other relevant sector events as appropriate. Safeguarding, EDI, and Fellowship Model Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice. Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process. Work with the Fellowship Director to continually enhance the candidate and panellist experience. Partner with the Salesforce team to ensure systems and processes support the successful programme delivery. Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF s work. Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows travel and events are proportionate, meet best practice and are compliant. Maintain awareness of global and societal trends that may impact Fellows safety and/or the design of the Fellowship model. Leadership and Team Management Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives. Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning. General Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards. Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship. This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements. Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation. Person Specification Qualifications Degree level or equivalent transferable skills Skills & Experience Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme. Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly. Strong experience in programme delivery and continuous improvement. Good knowledge of challenges and opportunities relating to international travel and learning. Desirable Excellent understanding of safeguarding practices with experience embedding policies operationally. Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel). Experience using and interacting with Salesforce or similar CRM systems. Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders. Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes. Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively. Personality Characteristics Empathetic and supportive, with a focus on nurturing individual potential. Genuine alignment with the values and ethos of the Churchill Fellowship. A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working. The ability to work with good humour, tact, and diplomacy and to maintain confidentiality. Resilient, adaptable and able to work effectively under pressure. Attention to detail with a high degree of accuracy. Proactive and able to work well independently as well as collaboratively. Passionate about learning, development, and supporting others to achieve impact. About our charity: Join us to support people-led change across the UK We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today s most pressing challenges. Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK. Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields. Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK. Working for The Churchill Fellowship Detailed package, benefits, and wellbeing package: Salary - £55,000.00 per annum (5 days per week/36.5 hours) Hybrid working policy (4-6 days per month in the office) 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 1-week paid leave for volunteering (pro rata for part-time staff) Non-contributory pension scheme with 10% employer contribution Enhanced maternity, paternity and adoption leave and pay. Employee Assistance programme Life assurance Bike purchase salary sacrifice scheme (Cycle2Work) Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour. We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders. Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK. How to apply . click apply for full job details

Head of Data Platform Hybrid - South London Up to £110,000 + Bonus + Benefits Are you a data leader ready to shape the future of a modern cloud data platform? We're seeking a Head of Data Platform to spearhead a major migration project and lead a talented data engineering team at a fast-growing, tech-driven business. Why this role? Lead the migration of an existing Azure data warehouse to Google BigQuery , creating a scalable, modern platform to power analytics, BI, and data science. Join a collaborative, people-first culture that's been recognised as a Great Place to Work for 5+ years running. Take ownership of strategy, architecture, and delivery - with the freedom to innovate and drive change. Hybrid working model: South London office 1-3 days per week , balanced with flexibility to work from home. ? What you'll be doing: Own the end-to-end migration to BigQuery, working with both internal teams and implementation partners. Define and evolve the data platform strategy, governance, and roadmap. Manage and mentor a team of data engineers, fostering excellence and collaboration. Drive adoption of modern data engineering practices: CI/CD for data pipelines, DevOps/DataOps, Infrastructure-as-Code. Partner with stakeholders across pricing, analytics, operations, finance, and product to deliver real business value. Stay ahead of industry trends, ensuring the platform remains innovative, secure, and robust. ? What we're looking for: 5+ years' experience in data engineering, warehousing, or platform leadership. Proven track record of delivering large-scale data warehouse migrations (BigQuery experience strongly preferred). Hands-on expertise with SQL, Python, Airflow, DBT/Dataform, Terraform , and modern data architecture. Strong leadership and stakeholder management skills. Experience driving complex data projects in agile, cross-functional teams. ? Nice-to-haves: Background in insurance or other regulated industries. Knowledge of GDPR, data privacy, and security practices. Familiarity with BI tools (e.g. Looker, Power BI) or ML/AI platforms. Package & Perks: Salary up to £110,000 + annual bonus . Hybrid working (South London office 1-3 days per week). 25 days holiday + bank holidays (with ability to buy/sell). Private medical cover, life insurance, pension scheme. Wellbeing programme, retail discounts, charitable giving scheme. Ongoing learning & development opportunities.

Power Platform Developer - London Insurance Sector - Competitive Are you a hands-on developer with deep expertise in Microsoft Power Platform and a passion for solving business challenges through smart automation and system design? Join a global insurance firm with a major presence in the Lloyd's and London Market, where your technical skills will directly impact operational efficiency and innovation.This is more than just a development role. You'll be at the heart of transforming internal systems using Microsoft Power Platform, Azure DevOps, and SQL - helping streamline operations and deliver smarter solutions across the business. You'll work closely with technology and operations teams, lead cross-functional projects, and stay ahead of the curve with the latest Microsoft 365 advancements. Key Responsibilities Log and manage development and bug work for in-house systems using Azure DevOps, following sprint methodology. Prioritise issues and escalate critical outages to Technology Managers. Coordinate training and software updates with internal stakeholders. Adhere to robust change control procedures and utilise DevOps for software lifecycle management. Monitor Microsoft Power Platform release notes and share relevant updates. Lead cross-functional projects from planning to delivery. Maintain professional communication across all phases of issue resolution and project execution. Stay current with Microsoft 365 and Power Platform developments. What We're Looking For Core Technical Skills: Power Platform: PowerApps (Canvas & Model-driven) PowerAutomate (Cloud flows, RPA) Dataverse (Advanced schema design, entity relationships, security roles) Microsoft 365: Integration with SharePoint, Teams, Exchange SQL: Complex queries and stored procedures Performance tuning and query optimisation ETL processes, data migration, and database design (desirable) Additional Skills: API integration Azure DevOps Application Lifecycle Management Workflow design (e.g., Visio) UX/UI principles .NET (beneficial but not essential) Soft Skills & Sector Knowledge: Strong communication and stakeholder engagement skills Insurance broking or underwriting experience (a plus, not essential) What's In It For You A global business with a strong London Market presence Flat structure, inclusive culture, and real investment in your growth Hybrid working and exposure to high-impact projects If you have the above and are keen on working for a global business with a strong London Market Presence with a flat structure to work in an inclusive environment and a company who will invest in your growth and give you the opportunity to work on high-impact projects then PLEASE APPLY NOW FOR IMMEDIATE CONSIDERATION

DORA Business Analyst - Hybrid Working - Outside IR35 Our client, a global Insurance broker, are currently looking to hire a Business Analyst with DORA programme experience to join the team on a hybrid working contract basis. The client site for this role is in London, and the role would be onsite 3 days a week. In this role you will be responsible for creation and management of the process designs and RACIs for the operating models that support DORA implementation in the BAU steady-state, as well as data requirements and entity-relationship diagrams for the same. Role Description: Work with the DORA Programme Director, TOM Workstream Lead, Tooling Workstream Lead and Group Head of TPRM to support creation of data dictionaries, data entity relationship diagrams for integration design, business process flows and RACI models for those processes Support the program director in creation, review and refinement of the group DORA programme artefacts, working with the relevant team members in CRO, CIO and COO functions and external consultants as required Develop, manage and maintain an inventory of all such artefacts that need to be embedded Develop additional materials as needed that will enable the deployment of the key artefacts Work with the Implementation Workstream Lead to engage with local entity COO teams to adopt centrally created group artefacts for local implementation, including swim-lane process diagrams, role descriptions, and a RACI model Conduct Quality Assurance reviews on local adopted artefacts including Control Frameworks, Risk Assessments, IT DR plans, business continuity plans Create DORA business requirements and user stories for key technology implementation programmes including the ServiceNow CMDB, CSDM and TPRM tools Support the creation and coordination of DORA-compliant Target Operating Model (TOM) for both Group and Local Entities that can support the needs of other large scale change initiatives, working with representatives of Group COO, CRO and CIO teams, as well as local entity COOs Escalate issues and challenges to the DORA programme director and Group COO as required Required Skills: Full understanding of the DORA regulations and experience in implementing the regulations Extensive experience developing & delivering business requirements, data models and data dictionaries, swim-line process diagrams, entity relationship diagrams and RACI models Experience working in regulated financial services entities, ideally insurance High level of proficiency with MS Office applications, specifically PowerPoint and Word, ideally Visio or other modelling tools Knowledge of and experience working in a 3-line of defence operating model Please apply! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

JOB TITLE: Head of IT LOCATION: Rugby SALARY: £70k - £80k + 15% bonus WAY OF WORKING: Hybrid THE BUSINESS: Our client is a market leading organisation working behind the scenes to support well-known household brands across multiple sectors. THE HEAD OF IT OPPORTUNITY: As Head of IT, you'll lead a high-performing team, shape support strategy, and drive continuous improvement across multiple service areas. You'll play a pivotal role in enhancing the customer experience and ensuring technology consistently delivers business value. RESPONSIBILITIES Develop delivery strategy that aligns with business goals and user needs. Oversee product support operations to ensure effective issue resolution. Set and monitor SLAs and KPIs to maintain high service standards. Report on performance, identify areas for improvement and drive corrective actions. Lead the response to product incidents and coordinate cross functional teams, and analyse root causes. Manage and develop a team of product support specialists. Provide guidance, coaching and clear objectives. Act as the key link between business users, technical teams and external partners. Champion process improvements and new tools to optimise efficiency. THE IDEAL CANDIDATE WILL HAVE: Proven experience in product support management Strong technical understanding of business systems, databases, and the software development lifecycle Experienced in incident management, troubleshooting, and rot cause analysis Skilled leader with the ability to inspire and develop teams Excellent communicator with a customer-focused mindset Stakeholder management skills Knowledge of ITIL principles and service management best practices Comfortable in fast moving, change-orientated environments BENEFITS Inclusive of company sick pay, private medical insurance, 25 days annual leave + bank holidays, and company car/allowance. If you are interested in the role, please send an application detailing proof of the above or contact Amy Burton in our office. C4S Search connect talent with leading organisations and we are always keen to hear from those who work in the tech industry.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Principal, AI Data Scientist will be responsible for supporting the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Support the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Support the development and implementation GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Support the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Support the esign and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Knowledge/experience with digital healthcare tools design and development Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high compute cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 3 - 5 years of related professional experience, with 1+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Knowledge of digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Principal, AI Data Scientist will be responsible for supporting the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Support the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Support the development and implementation GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Support the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Support the esign and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Knowledge/experience with digital healthcare tools design and development Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high compute cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 3 - 5 years of related professional experience, with 1+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Knowledge of digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Principal, AI Data Scientist will be responsible for supporting the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Support the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Support the development and implementation GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Support the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Support the esign and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Knowledge/experience with digital healthcare tools design and development Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high compute cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 3 - 5 years of related professional experience, with 1+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Knowledge of digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Principal, AI Data Scientist will be responsible for supporting the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Support the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Support the development and implementation GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Support the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Support the design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Knowledge/experience with digital healthcare tools design and development Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high compute cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 3 - 5 years of related professional experience, with 1+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Associate Director, AI Data Scientist will be responsible for leading the implementation of innovative, complex and transformative AI/ML/GenAI solutions across the areas of Clinical Trial Execution and Digital Healthcare across Jazz Research and Development. Essential Functions Lead the development and implementation of AI/ML/GenAI solutions to optimize clinical trial operations, including such areas as patient recruitment, patient retention, real-time data monitoring and automated data collection system build. Lead the development and implementation of GenAI applications for automated clinical trial documentation generation including such areas medical reports, clinical study reports, protocols and patient narratives. Lead the development and implementation of Digital Healthcare applications for medical and scientific tools, RWE new ways of generating real data, patients' engagement. Design and develop predictive models and generative AI solutions using diverse healthcare data sources, including clinical trials data, electronic health records, wearable devices, patient-reported outcomes, HEOR data, phase IV studies. Collaborate with cross-functional teams including clinical operations, clinical development, data science and global medical & scientific affairs, RWE and patients working groups to tackle business challenges and bring value of AI-driven solutions. Build and maintain strategic relationships with external subject matter experts, including healthcare providers, medical researchers, regulators, and AI technology partners, to ensure alignment of AI solutions and stay current with emerging technologies and methodologies in the field. Ensuring compliance with regulatory requirements and data privacy standards. Facilitate knowledge sharing and exchange within Jazz Data Science and across Jazz Research and Development. Required Knowledge, Skills and Abilities Strong programming skills in Python, R, or similar languages, with experience in modern ML frameworks (PyTorch, TensorFlow). Demonstrated experience with generative AI technologies, including LLM architectures and frameworks. Experience with natural language processing and generative AI for medical text analysis, generation, and interpretation. Demonstrated ability to build relationships with stakeholders and subject matter experts. Familiarity with high computer cloud-based platforms and services, in particular AWS. Familiarity with code version control and MLOps deployment approaches. Ability to understand healthcare challenges and adapt accordingly to the AI solutions. Cross-functions high adaptability to meet cross organization goals. Required/Preferred Education Advanced degree (MS or PhD) in Data Science, Computer Science, Biostatistics, or related field 7 - 10 years of related professional experience, with 3+ years of experience applying AI/ML techniques to healthcare or clinical research data. Experience in healthcare/AI implementation in healthcare field is a plus. Experience/Knowledge in digital healthcare tools design and development Description of Physical Demands Occasional mobility within office environment Routinely sitting for extended periods of time Constantly operating a computer, printer, telephone and other similar office machinery Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .