Content Designer - (Remote) Must have an Active SC Clearance. As a Content Designer you will shape clear, inclusive content for high-impact digital services used by diverse audiences across the UK. Content Designer - What You'll Do Write and edit content for interfaces, forms, emails/SMS and guidance so users can complete tasks first time. Conduct content audits, usability testing and iterate using data, evidence and feedback. Ensure every artefact meets accessibility standards and house style. Collaborate daily with designers, researchers, developers and stakeholders to align content with service goals. Content Designer - What You'll Bring Exceptional writing and editing skills with a strong grasp of plain English. Hands-on experience with content management systems and common design/collaboration tools. Confidence using user research and analytics to refine information architecture, journeys and microcopy. Proven stakeholder engagement skills and the ability to explain decisions clearly. Content Designer - Why This Role Join a multidisciplinary team where your content decisions directly improve public-facing services. Autonomy to test, learn and iterate quickly while maintaining high accessibility and quality standards. Content Designer - How to Apply To apply, please send your CV by pressing the apply button.
10/10/2025
Contractor
Content Designer - (Remote) Must have an Active SC Clearance. As a Content Designer you will shape clear, inclusive content for high-impact digital services used by diverse audiences across the UK. Content Designer - What You'll Do Write and edit content for interfaces, forms, emails/SMS and guidance so users can complete tasks first time. Conduct content audits, usability testing and iterate using data, evidence and feedback. Ensure every artefact meets accessibility standards and house style. Collaborate daily with designers, researchers, developers and stakeholders to align content with service goals. Content Designer - What You'll Bring Exceptional writing and editing skills with a strong grasp of plain English. Hands-on experience with content management systems and common design/collaboration tools. Confidence using user research and analytics to refine information architecture, journeys and microcopy. Proven stakeholder engagement skills and the ability to explain decisions clearly. Content Designer - Why This Role Join a multidisciplinary team where your content decisions directly improve public-facing services. Autonomy to test, learn and iterate quickly while maintaining high accessibility and quality standards. Content Designer - How to Apply To apply, please send your CV by pressing the apply button.
Service Designer - SC Cleared - Inside IR35 Rate: Circa £450/day (Inside IR35) Location: Remote (UK-based only) Start Date: ASAP Contract Length: 3 - 6 months initially Clearance Required: Active SC clearance Sector Experience Required: Must have recent HMRC project experience We're supporting a consultancy partner on a major HMRC-aligned public sector programme and are looking for an experienced Service Designer to join the team. This role is Embedded in a multi-disciplinary agile team delivering to GDS standards. Key responsibilities: Leading service design activities across the full life cycle Mapping user journeys, identifying pain points, and improving end-to-end experiences Facilitating workshops and stakeholder engagement to ensure services meet user needs Collaborating with researchers, content designers, interaction designers, and product teams Producing artefacts such as service blueprints, journey maps, and prototypes Supporting service assessments and aligning with GDS service standard requirements Skills & experience required: Active SC Clearance Strong public sector digital experience, particularly within HMRC Deep understanding of service design principles in government Experience delivering within agile teams Ability to confidently engage stakeholders and contribute to strategic direction If you're a seasoned Service Designer with HMRC experience and active SC clearance, we'd love to hear from you. Interviews will take place this week - apply now to be considered.
27/08/2025
Contractor
Service Designer - SC Cleared - Inside IR35 Rate: Circa £450/day (Inside IR35) Location: Remote (UK-based only) Start Date: ASAP Contract Length: 3 - 6 months initially Clearance Required: Active SC clearance Sector Experience Required: Must have recent HMRC project experience We're supporting a consultancy partner on a major HMRC-aligned public sector programme and are looking for an experienced Service Designer to join the team. This role is Embedded in a multi-disciplinary agile team delivering to GDS standards. Key responsibilities: Leading service design activities across the full life cycle Mapping user journeys, identifying pain points, and improving end-to-end experiences Facilitating workshops and stakeholder engagement to ensure services meet user needs Collaborating with researchers, content designers, interaction designers, and product teams Producing artefacts such as service blueprints, journey maps, and prototypes Supporting service assessments and aligning with GDS service standard requirements Skills & experience required: Active SC Clearance Strong public sector digital experience, particularly within HMRC Deep understanding of service design principles in government Experience delivering within agile teams Ability to confidently engage stakeholders and contribute to strategic direction If you're a seasoned Service Designer with HMRC experience and active SC clearance, we'd love to hear from you. Interviews will take place this week - apply now to be considered.
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