Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
23/10/2025
Full time
Genuine innovation. Visionary solutions. Surprising results. Salesforce CRM Engineer £52,000 - £58,000 plus Reports to: Lead CRM Engineer Grade: P2 Directorate : Chief Operating Office Contract : Contract type Hours: Full time 35 hours per week Location : Stratford, London . Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Closing date: 16 November 2025, 23:55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: 1 stage competency interview At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. As a CRM Engineer at Cancer Research UK (CRUK) you will play an essential role in our migration from Sieble to Salesforce by helping to deliver specific packages of development for our Salesforce platform within one of our Technology product teams while running our CRM platform in production, in collaboration with the CRM support team. Collaborating with other Engineers, Sieble Application Administrators, Product Managers, Testers, Agile Coaches, Architects, support engineers, end users, and Business Analysts you will adopt and ensure best practices while looking for new and improved approaches to technical challenges. You must be able to communicate with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions. A key part of the role is to keep the Salesforce system operational by managing administrative changes from both the development teams and support functions. This will involve maintaining and onboarding user profiles as the platform grows (we currently have 70 users, are onboarding 100 this quarter, and up to 500 in the first half of next year). You will also work to continually improve the accessibility, availability, performance, and security of our Salesforce products and environments. What will I be doing? Working independently or in collaboration with Solution Architects to support solutions in line with the CRM Engineering strategy Collaborating with Product Managers, Service Designers, UX Designers, Business Analysts, and operational teams/support to identify user needs, discuss capabilities and iteratively design solutions Contributing to the CRM Engineering capability team to identify and share good practices; develop standards, patterns, automation & tools; and reduce technical debt and operational risks Developing the CRM platform ensuring clean, readable, and properly tested code based on tried and tested design patterns while running the platform in production with the CRM support team Building applications on our Salesforce platform which includes data model design, custom UIs, custom logic, inbound and outbound integration logic Working with Infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required CRM technical architecture. Work with infrastructure teams to request appropriate infrastructure builds for production and non-production in support of the required technical architecture Tracking license usage across all application environments. Liaising with less technical colleagues from the wider charity in a language they can understand to help them convert business challenges into technical solutions Managing administrative tasks on CRM platforms (including deployment of code, configuration, user admin such as onboarding and maintanence etc) What are you looking for? Salesforce Administration Certified (Admin 201) Ability to manage administrative tasks on Salesforce (including deployment of code, configuration, and user admin) Built applications on Salesforce including data model design, custom UIs, custom logic, inbound and outbound integration logic Ran critical services in production and designing highly-available, scalable, and secure solutions Ability to cope with continual change and contribute constructively to improvement cycles Awareness of integration technologies (e.g. Informatica, MS SSIS, Weblogic, and associated transport protocols- such as JMS, web services in an administrative capacity) Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our . How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. For more information about working with us please or contact us at . For more updates on our work and careers, follow us on: and .
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Provide maintenance and complete operational requests to support day to day operations. Triage and work bug support tickets. Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. Create clear documentation (such as HLDs and LLDs) to support change management. Act as an SME for Salesforce Service Cloud Org. Identify and highlight key areas of improvement. Estimate work effort required for proposed changes. The Requirements Understanding of automation tools (such as Flow and Approval Processes). A deep knowledge of Salesforce Service Cloud. Ability to build and maintain good Client relationships. Strong decision making and judgement, influencing, and presentation skills. Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
23/10/2025
Full time
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities Provide maintenance and complete operational requests to support day to day operations. Triage and work bug support tickets. Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. Create clear documentation (such as HLDs and LLDs) to support change management. Act as an SME for Salesforce Service Cloud Org. Identify and highlight key areas of improvement. Estimate work effort required for proposed changes. The Requirements Understanding of automation tools (such as Flow and Approval Processes). A deep knowledge of Salesforce Service Cloud. Ability to build and maintain good Client relationships. Strong decision making and judgement, influencing, and presentation skills. Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point-and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of Salesforce Sales Cloud is a plus Strong experience working with Complex Flow Builder Highly customer and service oriented Ability to carry on tasks in autonomy and feedback on progress in a timely manner Relevant Salesforce Certifications such as Administrator, Platform App Builder or Service Cloud Consultant is a plus Excellent communication skills in English Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
22/10/2025
Full time
Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point-and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of Salesforce Sales Cloud is a plus Strong experience working with Complex Flow Builder Highly customer and service oriented Ability to carry on tasks in autonomy and feedback on progress in a timely manner Relevant Salesforce Certifications such as Administrator, Platform App Builder or Service Cloud Consultant is a plus Excellent communication skills in English Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
IT Manager - London (Global Remit) £70,000 - £95,000 + Bonus & Benefits London Office-based (Hybrid) Robert Half have partnered with an SME Professional Services firm who are seeking a proactive, hands-on IT Manager to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success. The Opportunity As IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry. Key Responsibilities IT Infrastructure Management: Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider. Technology Development: Evaluate and implement new technologies that improve efficiency, collaboration, and client service. AI and Automation: Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality. System Administration: Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce. Cybersecurity & Compliance: Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team. Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy. Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures. About You 8+ years of experience in IT management or a senior technical role. Strong knowledge of cybersecurity , Microsoft 365 , and Salesforce (beneficial, not essential) . Excellent problem-solving skills and attention to detail. Confident communicator, able to work independently and manage priorities effectively. Experience in a regulated industry (e.g. financial services, insurance, or legal) preferred. Why Join This is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
22/10/2025
Full time
IT Manager - London (Global Remit) £70,000 - £95,000 + Bonus & Benefits London Office-based (Hybrid) Robert Half have partnered with an SME Professional Services firm who are seeking a proactive, hands-on IT Manager to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success. The Opportunity As IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry. Key Responsibilities IT Infrastructure Management: Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider. Technology Development: Evaluate and implement new technologies that improve efficiency, collaboration, and client service. AI and Automation: Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality. System Administration: Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce. Cybersecurity & Compliance: Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team. Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy. Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures. About You 8+ years of experience in IT management or a senior technical role. Strong knowledge of cybersecurity , Microsoft 365 , and Salesforce (beneficial, not essential) . Excellent problem-solving skills and attention to detail. Confident communicator, able to work independently and manage priorities effectively. Experience in a regulated industry (e.g. financial services, insurance, or legal) preferred. Why Join This is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
Salesforce Functional Consultant - Hybrid (London) - Up to 75k Permanent | Boutique Consultancy | Digital Transformation Projects An exciting opportunity has arisen for an experienced Salesforce Functional Consultant to join a growing consulting team delivering innovative digital transformation projects across a range of industries. We're looking for someone who can bridge the gap between business and technology - gathering requirements, designing scalable Salesforce solutions, and working closely with delivery teams to bring them to life. What You'll Be Doing Partner with business stakeholders to gather, analyse, and document requirements . Translate business needs into user stories, process flows, and functional designs . Configure Salesforce (objects, fields, flows, validation rules, layouts, etc.) without the need for code. Lead workshops, demos, and solution presentations with clients. Collaborate with developers, architects, and fellow consultants to deliver end-to-end Salesforce solutions . Support testing, training, and post-deployment activities. Ensure all solutions follow Salesforce best practices and are scalable, secure, and maintainable . Keep up to date with Salesforce releases and industry trends . What We're Looking For Proven track record with Sales Cloud, Service Cloud , or other Salesforce products. Strong understanding of CRM processes across sales, service, and marketing. Experienced in requirements gathering, documentation, and stakeholder communication . Familiarity with Agile/Scrum methodologies. Salesforce certifications such as Advanced Administrator , Platform App Builder , or Sales/Service Cloud Consultant are desirable. Comfortable using Jira, Confluence, Lucidchart , or similar tools. What's on Offer Join a dynamic, collaborative consultancy environment where your ideas make an impact. Work on varied digital transformation projects with leading clients. Enjoy a hybrid working model based in London. Access to continuous learning, Salesforce certifications, and career progression opportunities. Interested? If you're passionate about crafting smart, scalable Salesforce solutions and want to work in an environment that values innovation, collaboration, and client success - we'd love to hear from you.
22/10/2025
Full time
Salesforce Functional Consultant - Hybrid (London) - Up to 75k Permanent | Boutique Consultancy | Digital Transformation Projects An exciting opportunity has arisen for an experienced Salesforce Functional Consultant to join a growing consulting team delivering innovative digital transformation projects across a range of industries. We're looking for someone who can bridge the gap between business and technology - gathering requirements, designing scalable Salesforce solutions, and working closely with delivery teams to bring them to life. What You'll Be Doing Partner with business stakeholders to gather, analyse, and document requirements . Translate business needs into user stories, process flows, and functional designs . Configure Salesforce (objects, fields, flows, validation rules, layouts, etc.) without the need for code. Lead workshops, demos, and solution presentations with clients. Collaborate with developers, architects, and fellow consultants to deliver end-to-end Salesforce solutions . Support testing, training, and post-deployment activities. Ensure all solutions follow Salesforce best practices and are scalable, secure, and maintainable . Keep up to date with Salesforce releases and industry trends . What We're Looking For Proven track record with Sales Cloud, Service Cloud , or other Salesforce products. Strong understanding of CRM processes across sales, service, and marketing. Experienced in requirements gathering, documentation, and stakeholder communication . Familiarity with Agile/Scrum methodologies. Salesforce certifications such as Advanced Administrator , Platform App Builder , or Sales/Service Cloud Consultant are desirable. Comfortable using Jira, Confluence, Lucidchart , or similar tools. What's on Offer Join a dynamic, collaborative consultancy environment where your ideas make an impact. Work on varied digital transformation projects with leading clients. Enjoy a hybrid working model based in London. Access to continuous learning, Salesforce certifications, and career progression opportunities. Interested? If you're passionate about crafting smart, scalable Salesforce solutions and want to work in an environment that values innovation, collaboration, and client success - we'd love to hear from you.
Salesforce Administrator and Analyst We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow - Salesforce Administrator and Analyst Location: London/hybrid Hours: Full-time Salary: £39,000 Contract: Fixed Term Contract to 2029 Closing date for applications: Monday 10 November at 9am First round interviews: Monday 17 November 2025 Second round interviews: Wednesday 26 November 2025 The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The Role This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance's Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders. Key responsibilities include: Salesforce design, development and support Data analysis and reporting User support and continuous improvement Collaboration and communication Please note: this role is a fixed term contract to 2029 About You We are looking for someone with: Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support. The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code. Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools. The ability to communicate technical concepts clearly to non-technical audiences. A collaborative approach and willingness to learn from others. Strong organisational skills and attention to detail. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
21/10/2025
Full time
Salesforce Administrator and Analyst We are looking for a proactive and detail-oriented Salesforce Administrator and Analyst to join the IPS Grow team. If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today! Position: IPS Grow - Salesforce Administrator and Analyst Location: London/hybrid Hours: Full-time Salary: £39,000 Contract: Fixed Term Contract to 2029 Closing date for applications: Monday 10 November at 9am First round interviews: Monday 17 November 2025 Second round interviews: Wednesday 26 November 2025 The Team IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. The Role This role sits within the IPS Grow Operational Support function and will play a key part in supporting the development, maintenance, and continuous improvement of the Salesforce-based CRM system. You will work closely with colleagues across IPS Grow and Social Finance's Data and Digital Community of Practice to ensure tools meet the needs of frontline teams and stakeholders. Key responsibilities include: Salesforce design, development and support Data analysis and reporting User support and continuous improvement Collaboration and communication Please note: this role is a fixed term contract to 2029 About You We are looking for someone with: Experience working with Salesforce or similar CRM systems, including configuration, customisation and user support. The ability to advise on design decisions and adapt/develop Salesforce functionality (e.g. custom objects, workflows, automations) without needing to code. Strong analytical skills, with experience cleaning and interpreting data using Excel, Power BI or similar tools. The ability to communicate technical concepts clearly to non-technical audiences. A collaborative approach and willingness to learn from others. Strong organisational skills and attention to detail. About the Organisation Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world. Equality, diversity and inclusion We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options. The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability. You may have experience in other areas such as CRM Administrator, CRM Systems Administrator, Salesforce CRM Administrator, Salesforce Admin, Salesforce Platform Administrator, Salesforce Support & Admin, Business Systems Administrator, Junior Salesforce Administrator, Salesforce Analyst, Systems Analyst. This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
I am currently looking for an experienced Salesforce System Administrator/Analyst to join our customer on a permanent basis. The role will require a Salesforce SME to own proactive system administration as well as wider support for the ongoing Salesforce implementation. As well as a strong technical background, suitable candidates will: Have proven work experience as a Salesforce Administrator or similar role. Have extensive experience in Salesforce configuration, customization, security, and data management. Be a Certified Salesforce Administrator. Possess deep knowledge of Salesforce products and their functionalities. This role is to join a passionate team who all work together to benefit the wider business, often overlapping roles and responsibilities. Therefore, they are looking for a motivated individual who is looking for a challenging, yet rewarding next career step. I do have a more detailed job description I can share, should the above sound of interest.
21/10/2025
Full time
I am currently looking for an experienced Salesforce System Administrator/Analyst to join our customer on a permanent basis. The role will require a Salesforce SME to own proactive system administration as well as wider support for the ongoing Salesforce implementation. As well as a strong technical background, suitable candidates will: Have proven work experience as a Salesforce Administrator or similar role. Have extensive experience in Salesforce configuration, customization, security, and data management. Be a Certified Salesforce Administrator. Possess deep knowledge of Salesforce products and their functionalities. This role is to join a passionate team who all work together to benefit the wider business, often overlapping roles and responsibilities. Therefore, they are looking for a motivated individual who is looking for a challenging, yet rewarding next career step. I do have a more detailed job description I can share, should the above sound of interest.
Salesforce Systems Administrator Location: Surrey (Hybrid - 2-3 days onsite per week) Salary: £70,000 - £75,000 + up to 20% bonus Type: Permanent Are you an experienced Salesforce Administrator looking to join a global organisation that's investing heavily in technology and digital transformation? This is an excellent opportunity to play a key role in managing and optimising a large-scale Salesforce implementation within a complex, fast-moving international business. Our client, a market-leading global supply chain company, is on an exciting transformation journey to modernising its technology landscape and embed Salesforce as a strategic platform across multiple regions. As Salesforce Systems Administrator, you'll be part of the global technology team, supporting the Front Office platform used by commercial and customer-facing teams worldwide. You'll be responsible for ensuring the smooth running of the Salesforce environment, driving adoption, maintaining system integrity, and delivering enhancements that support business growth and operational excellence. Key Responsibilities Perform daily system administration of Salesforce, including user management, profiles, roles, permissions, reports, and dashboards. Manage standard and non-standard service requests, ensuring timely and efficient resolution. Implement and test new Salesforce features and enhancements following best practices. Monitor data quality, security, and compliance within the platform. Troubleshoot and resolve issues, escalating complex cases to external support partners as required. Work closely with business stakeholders to understand needs and translate them into technical solutions. Provide training, guidance, and support to end users to drive adoption and best practice usage. Stay up to date with Salesforce releases and recommend improvements to enhance system performance and user experience. About You Proven experience as a Salesforce Administrator or similar role in a complex or multinational organisation. Salesforce Administrator (ADM 201) certification, or willingness to obtain within 6 months. Strong understanding of Salesforce configuration, customization, data management, and security. Familiarity with Salesforce Lightning, Apex, and LWC is advantageous. Excellent analytical, problem-solving, and communication skills. Confident collaborating with senior stakeholders, technical teams, and external vendors. Self-motivated, resilient, and able to work both independently and collaboratively in a dynamic environment. If you're a proactive Salesforce professional looking to make a tangible impact in a global organisation, please apply with an up to date CV for further consideration.
21/10/2025
Full time
Salesforce Systems Administrator Location: Surrey (Hybrid - 2-3 days onsite per week) Salary: £70,000 - £75,000 + up to 20% bonus Type: Permanent Are you an experienced Salesforce Administrator looking to join a global organisation that's investing heavily in technology and digital transformation? This is an excellent opportunity to play a key role in managing and optimising a large-scale Salesforce implementation within a complex, fast-moving international business. Our client, a market-leading global supply chain company, is on an exciting transformation journey to modernising its technology landscape and embed Salesforce as a strategic platform across multiple regions. As Salesforce Systems Administrator, you'll be part of the global technology team, supporting the Front Office platform used by commercial and customer-facing teams worldwide. You'll be responsible for ensuring the smooth running of the Salesforce environment, driving adoption, maintaining system integrity, and delivering enhancements that support business growth and operational excellence. Key Responsibilities Perform daily system administration of Salesforce, including user management, profiles, roles, permissions, reports, and dashboards. Manage standard and non-standard service requests, ensuring timely and efficient resolution. Implement and test new Salesforce features and enhancements following best practices. Monitor data quality, security, and compliance within the platform. Troubleshoot and resolve issues, escalating complex cases to external support partners as required. Work closely with business stakeholders to understand needs and translate them into technical solutions. Provide training, guidance, and support to end users to drive adoption and best practice usage. Stay up to date with Salesforce releases and recommend improvements to enhance system performance and user experience. About You Proven experience as a Salesforce Administrator or similar role in a complex or multinational organisation. Salesforce Administrator (ADM 201) certification, or willingness to obtain within 6 months. Strong understanding of Salesforce configuration, customization, data management, and security. Familiarity with Salesforce Lightning, Apex, and LWC is advantageous. Excellent analytical, problem-solving, and communication skills. Confident collaborating with senior stakeholders, technical teams, and external vendors. Self-motivated, resilient, and able to work both independently and collaboratively in a dynamic environment. If you're a proactive Salesforce professional looking to make a tangible impact in a global organisation, please apply with an up to date CV for further consideration.
We are seeking a highly experienced genesis cloud architect with 15 years of experience to join our team. As a genesis cloud architect you will be responsible for designing an architecting Genesys Cloud Solutions based on business requirements and technical considerations. You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications. Additionally you will provide technical guidance and support troubleshoot complex technical issues and stay up to date with the latest genesis cloud features and capabilities. Responsibilities: Design and architect Genesys Cloud solutions based on business requirements and technical considerations Collaborate with stakeholders including business analysts developers an infrastructure teams to understand project objectives and create robust genesis cloud designs Lead the implementation and configuration of genesis cloud solutions ensuring they align with best practices and industry standard. Oversee the integration of Genesys Cloud with other systems and applications such as CRM platforms contact centre tools and databases Define and document technical specification system configurations and workflows Provide technical guidance and support to development teams during the implementation and testing phases Troubleshoot and resolve complex technical issues related to Genesys Cloud deployments. Stay up to date with the latest Genesys Cloud features and capabilities and recommend innovative solutions to enhance customer experience and contact centre efficiency. Conduct performance assessments capacity planning and security reviews for Genesys Cloud environments. Desired skills Should have strong knowledge and hands on experience or 15 years with Genesys Cloud architecture and implementation Strong knowledge of Customer Service Operations and experience in leading Customer Service Operations assessment benchmarking Experience implementing multi-channel self-service IVR and Omni channel orchestrations routing using Genesys CloudEngage suite In depth knowledge and hands on experience with Voice and Non-Voice applications solutioning using tools like Genesys Administrator architect composer designer Proven ability to identify customer needs through technical benefits assessments and build the business value of the solution. Knowledge of on-premises on-cloud hybrid cloud and cloud economics including pricing strategy of different solutions Experience in Genesys Cloud administration and application experience using Gensys Architect Composer Designer and Genesys Framework Components. Experience in Assessment Designing and implementation of Genesys CX or Migration to Genesys CX from other contact centre technologies or on-prem Genesys Handon experience with embedding Genesys dialer into SAAS Application like Salesforce, Zendesk, ServiceNow and custom Apps. Handson experience with the implementation of Virtual Agent assist knowledge base caller Intent Identification capabilities in Genesys Experience in integrating Genesys with AWS lambda or using Genesys Data action to retrieve data from Database or API
17/10/2025
Full time
We are seeking a highly experienced genesis cloud architect with 15 years of experience to join our team. As a genesis cloud architect you will be responsible for designing an architecting Genesys Cloud Solutions based on business requirements and technical considerations. You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications. Additionally you will provide technical guidance and support troubleshoot complex technical issues and stay up to date with the latest genesis cloud features and capabilities. Responsibilities: Design and architect Genesys Cloud solutions based on business requirements and technical considerations Collaborate with stakeholders including business analysts developers an infrastructure teams to understand project objectives and create robust genesis cloud designs Lead the implementation and configuration of genesis cloud solutions ensuring they align with best practices and industry standard. Oversee the integration of Genesys Cloud with other systems and applications such as CRM platforms contact centre tools and databases Define and document technical specification system configurations and workflows Provide technical guidance and support to development teams during the implementation and testing phases Troubleshoot and resolve complex technical issues related to Genesys Cloud deployments. Stay up to date with the latest Genesys Cloud features and capabilities and recommend innovative solutions to enhance customer experience and contact centre efficiency. Conduct performance assessments capacity planning and security reviews for Genesys Cloud environments. Desired skills Should have strong knowledge and hands on experience or 15 years with Genesys Cloud architecture and implementation Strong knowledge of Customer Service Operations and experience in leading Customer Service Operations assessment benchmarking Experience implementing multi-channel self-service IVR and Omni channel orchestrations routing using Genesys CloudEngage suite In depth knowledge and hands on experience with Voice and Non-Voice applications solutioning using tools like Genesys Administrator architect composer designer Proven ability to identify customer needs through technical benefits assessments and build the business value of the solution. Knowledge of on-premises on-cloud hybrid cloud and cloud economics including pricing strategy of different solutions Experience in Genesys Cloud administration and application experience using Gensys Architect Composer Designer and Genesys Framework Components. Experience in Assessment Designing and implementation of Genesys CX or Migration to Genesys CX from other contact centre technologies or on-prem Genesys Handon experience with embedding Genesys dialer into SAAS Application like Salesforce, Zendesk, ServiceNow and custom Apps. Handson experience with the implementation of Virtual Agent assist knowledge base caller Intent Identification capabilities in Genesys Experience in integrating Genesys with AWS lambda or using Genesys Data action to retrieve data from Database or API
SC Cleared Salesforce Developer6 MonthsPredominantly remote (Maximum of 1-2 days per month on site)£650 per day (Inside IR35) My client, a government body, are looking for an SC Cleared Salesforce Developer to join their fast-paced team on an initial 6-month contract. Please note - Due to the nature of the client, the selected candidate MUST HAVE Active SC Clearance and be a sole British National As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain.The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction.Responsibilities on the role-Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solutionWorking, promoting and ensuring others are working in accordance with the established quality plan.Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows)Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.Implementation of custom Apex classes and LWC components where neededDriving the use of tools to improve productivity. Is concerned with maximizingperformance from the point of view of exploiting benefitsConsolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practicesEnsures sustainability of the solution over timeSupporting the delivery of balanced solutions (demand/viability).Builds, tests and documents structural elements of the solutionSolves complex problems related to his/her area of expertiseActs as an expert point of contact with the client's equivalent areasDefines work standards or methodologies adapted to the solutionGit version control of CI/CD deployment pipelineJira / Confluence or equivalent workflow / online documentationIdeally qualified with the following certifications:Salesforce Certified Platform AdministratorSalesforce Certified Platform DeveloperSalesforce Certified Platform App BuilderSalesforce Accredited Professional: Public Sector Solutions What experience you'll bring:Strong Salesforce Industry development experience preferred.Public Sector Solutions preferred & Omnistudio mustExperience in day-to-day development/configuration in Salesforce Industries CloudData Mappers (fka Data Raptors)Omni Processes (fka Integration Procedures)OmniScriptsSkills in Apex (triggers, batch, web services)Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps)Experience of JavaScript/Lightning componentsBasic understanding of Apex sharing and security modelExperienced with Lightning Web ComponentsSkills in analysing and problem-solving issuesExperience of prioritising tasks and working to deadlinesStrong communication, time-management and multi-tasking skillsAutomated testing experience (e.g. Provar, Selenium) - desirableAble to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
17/10/2025
Contractor
SC Cleared Salesforce Developer6 MonthsPredominantly remote (Maximum of 1-2 days per month on site)£650 per day (Inside IR35) My client, a government body, are looking for an SC Cleared Salesforce Developer to join their fast-paced team on an initial 6-month contract. Please note - Due to the nature of the client, the selected candidate MUST HAVE Active SC Clearance and be a sole British National As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain.The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction.Responsibilities on the role-Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solutionWorking, promoting and ensuring others are working in accordance with the established quality plan.Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows)Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.Implementation of custom Apex classes and LWC components where neededDriving the use of tools to improve productivity. Is concerned with maximizingperformance from the point of view of exploiting benefitsConsolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practicesEnsures sustainability of the solution over timeSupporting the delivery of balanced solutions (demand/viability).Builds, tests and documents structural elements of the solutionSolves complex problems related to his/her area of expertiseActs as an expert point of contact with the client's equivalent areasDefines work standards or methodologies adapted to the solutionGit version control of CI/CD deployment pipelineJira / Confluence or equivalent workflow / online documentationIdeally qualified with the following certifications:Salesforce Certified Platform AdministratorSalesforce Certified Platform DeveloperSalesforce Certified Platform App BuilderSalesforce Accredited Professional: Public Sector Solutions What experience you'll bring:Strong Salesforce Industry development experience preferred.Public Sector Solutions preferred & Omnistudio mustExperience in day-to-day development/configuration in Salesforce Industries CloudData Mappers (fka Data Raptors)Omni Processes (fka Integration Procedures)OmniScriptsSkills in Apex (triggers, batch, web services)Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps)Experience of JavaScript/Lightning componentsBasic understanding of Apex sharing and security modelExperienced with Lightning Web ComponentsSkills in analysing and problem-solving issuesExperience of prioritising tasks and working to deadlinesStrong communication, time-management and multi-tasking skillsAutomated testing experience (e.g. Provar, Selenium) - desirableAble to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
City & Capital are currently representing a highly respected & fast-growing property finance lender who are achieving exciting growth. They have engaged our services to appoint a confident & experienced Salesforce Development Lead who will take oversight of the companies CRM and associated tools. The Company Our client is known for supporting property developers & investors with access to funds for important property projects. Solutions include commercial mortgages, bridging finance & BTL. Our client are a leading player in their sector & ahead of the pack in terms of innovation and engagement with tech and systems that drive business performance and lending efficiency. The Department & Team The Salesforce Development lead is a senior member of the IT department and will work closely with the Head of IT and CTO on critical projects, driven by Salesforce. As our client is set to scale considerably over the coming period, please note that a key expectation for this role will be to build & grow a team of Salesforce & MuleSoft specialists to meet commercial and operational objectives. This is likely to consider administrators, consultants and developers. Our client currently operates a small but effective IT team, though this is set to scale as the company embarks on its technology focus and growth. The department works closely with senior leaders & users in operational departments, so the capacity to communicate across the business is a critical requirement for Salesforce Development Lead. Role Overview As Salesforce Development Lead you will take full ownership of the internal platform & related integration tools and will therefore be required to be an excellent Player/Manager in approach - confident when setting objectives and strategies and happy to roll up sleeves to tackle tasks head on. You will work with the broader IT team on joined up projects & business transformation from a technology perspective. Responsibilities Technical and strategic owner of internal Salesforce initiatives Lead the design, development, configuration & deployment of Salesforce solutions Ensure the platform is secure and protected from threats at all times Translate business needs in to technical projects that deliver improvements Own the integration strategy to deliver scalable API based connections Manage the external support and technical panel Act as the Lead Project Manager for all Salesforce & platform related projects Take responsibility for platform governance and best practice Deliver robust business reports & dashboards using Salesforce native tools Manage all external IT vendors of the company Candidate Requirements Proven experience in a Salesforce Developer or Architect, ideally with leadership Salesforce certifications (Eg, Platform Developer II, Application Architect etc ) MuleSoft certifications (Developer or Integration Architect) Familiarity with DevOps practices and CI/CD tools in the Salesforce ecosystem Deep knowledge of Salesforce platform architecture, development, configurations Strong understanding of MuleSoft and API lead integration strategies Exceptional project management and leadership skills On Offer Our client is ideally looking to pay up to c£100k as a basic salary for the ideal individual, relevant to experience and qualifications. Higher offers may be considered for exceptional experience. Salary will be complemented by access to our client's favourable bonus structure too, which will significantly increase year on year earnings. Most notably, this is a genuine opportunity to join one of the UK's fastest growing companies at an extremely exciting time for their business. The focus for 2025 and beyond is very much on business transformation, driven by technology. So as Salesforce Development Lead, this will put you front and centre within the business and it's key projects. Our client operates a strong and proven promote from within policy too, meaning opportunities to propel salary & career standing forward within may be prevalent, where excellent performance is delivered. Happy to expand on this should we speak. Due to the highly collaborative nature of this role & the IT team, you will be based our clients Mayfair HQ Monday - Friday. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you.
17/10/2025
Full time
City & Capital are currently representing a highly respected & fast-growing property finance lender who are achieving exciting growth. They have engaged our services to appoint a confident & experienced Salesforce Development Lead who will take oversight of the companies CRM and associated tools. The Company Our client is known for supporting property developers & investors with access to funds for important property projects. Solutions include commercial mortgages, bridging finance & BTL. Our client are a leading player in their sector & ahead of the pack in terms of innovation and engagement with tech and systems that drive business performance and lending efficiency. The Department & Team The Salesforce Development lead is a senior member of the IT department and will work closely with the Head of IT and CTO on critical projects, driven by Salesforce. As our client is set to scale considerably over the coming period, please note that a key expectation for this role will be to build & grow a team of Salesforce & MuleSoft specialists to meet commercial and operational objectives. This is likely to consider administrators, consultants and developers. Our client currently operates a small but effective IT team, though this is set to scale as the company embarks on its technology focus and growth. The department works closely with senior leaders & users in operational departments, so the capacity to communicate across the business is a critical requirement for Salesforce Development Lead. Role Overview As Salesforce Development Lead you will take full ownership of the internal platform & related integration tools and will therefore be required to be an excellent Player/Manager in approach - confident when setting objectives and strategies and happy to roll up sleeves to tackle tasks head on. You will work with the broader IT team on joined up projects & business transformation from a technology perspective. Responsibilities Technical and strategic owner of internal Salesforce initiatives Lead the design, development, configuration & deployment of Salesforce solutions Ensure the platform is secure and protected from threats at all times Translate business needs in to technical projects that deliver improvements Own the integration strategy to deliver scalable API based connections Manage the external support and technical panel Act as the Lead Project Manager for all Salesforce & platform related projects Take responsibility for platform governance and best practice Deliver robust business reports & dashboards using Salesforce native tools Manage all external IT vendors of the company Candidate Requirements Proven experience in a Salesforce Developer or Architect, ideally with leadership Salesforce certifications (Eg, Platform Developer II, Application Architect etc ) MuleSoft certifications (Developer or Integration Architect) Familiarity with DevOps practices and CI/CD tools in the Salesforce ecosystem Deep knowledge of Salesforce platform architecture, development, configurations Strong understanding of MuleSoft and API lead integration strategies Exceptional project management and leadership skills On Offer Our client is ideally looking to pay up to c£100k as a basic salary for the ideal individual, relevant to experience and qualifications. Higher offers may be considered for exceptional experience. Salary will be complemented by access to our client's favourable bonus structure too, which will significantly increase year on year earnings. Most notably, this is a genuine opportunity to join one of the UK's fastest growing companies at an extremely exciting time for their business. The focus for 2025 and beyond is very much on business transformation, driven by technology. So as Salesforce Development Lead, this will put you front and centre within the business and it's key projects. Our client operates a strong and proven promote from within policy too, meaning opportunities to propel salary & career standing forward within may be prevalent, where excellent performance is delivered. Happy to expand on this should we speak. Due to the highly collaborative nature of this role & the IT team, you will be based our clients Mayfair HQ Monday - Friday. Next Steps There is a reasonable amount of urgency to fill this position in line with objectives. Due to the nature of the role & opportunity, you do not expect it to be on the market for long! If this role does sound like one that you are both qualified for and interested in, then we look forward to your application as soon as possible. Once we have reviewed your application we will be in touch with an update. We look forward to hearing from you.
SC Cleared Salesforce Developer 6 Months Predominantly remote (Maximum of 1-2 days per month on site) 650 per day (Inside IR35) My client, a government body, are looking for an SC Cleared Salesforce Developer to join their fast-paced team on an initial 6-month contract. Please note - Due to the nature of the client, the selected candidate MUST HAVE Active SC Clearance and be a sole British National As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain. The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Responsibilities on the role- Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution Working, promoting and ensuring others are working in accordance with the established quality plan. Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows) Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling. Implementation of custom Apex classes and LWC components where needed Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in. Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices Ensures sustainability of the solution over time Supporting the delivery of balanced solutions (demand/viability). Builds, tests and documents structural elements of the solution Solves complex problems related to his/her area of expertise Acts as an expert point of contact with the client's equivalent areas Defines work standards or methodologies adapted to the solution Git version control of CI/CD deployment pipeline Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Developer Salesforce Certified Platform App Builder Salesforce Accredited Professional: Public Sector Solutions What experience you'll bring: Strong Salesforce Industry development experience preferred. Public Sector Solutions preferred & Omnistudio must Experience in day-to-day development/configuration in Salesforce Industries Cloud Data Mappers (fka Data Raptors) Omni Processes (fka Integration Procedures) OmniScripts Skills in Apex (triggers, batch, web services) Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps) Experience of JavaScript/Lightning components Basic understanding of Apex sharing and security model Experienced with Lightning Web Components Skills in analysing and problem-solving issues Experience of prioritising tasks and working to deadlines Strong communication, time-management and multi-tasking skills Automated testing experience (e.g. Provar, Selenium) - desirable Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement. Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
09/10/2025
Contractor
SC Cleared Salesforce Developer 6 Months Predominantly remote (Maximum of 1-2 days per month on site) 650 per day (Inside IR35) My client, a government body, are looking for an SC Cleared Salesforce Developer to join their fast-paced team on an initial 6-month contract. Please note - Due to the nature of the client, the selected candidate MUST HAVE Active SC Clearance and be a sole British National As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain. The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Responsibilities on the role- Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution Working, promoting and ensuring others are working in accordance with the established quality plan. Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows) Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling. Implementation of custom Apex classes and LWC components where needed Driving the use of tools to improve productivity. Is concerned with maximizing performance from the point of view of exploiting benefits Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in. Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices Ensures sustainability of the solution over time Supporting the delivery of balanced solutions (demand/viability). Builds, tests and documents structural elements of the solution Solves complex problems related to his/her area of expertise Acts as an expert point of contact with the client's equivalent areas Defines work standards or methodologies adapted to the solution Git version control of CI/CD deployment pipeline Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Developer Salesforce Certified Platform App Builder Salesforce Accredited Professional: Public Sector Solutions What experience you'll bring: Strong Salesforce Industry development experience preferred. Public Sector Solutions preferred & Omnistudio must Experience in day-to-day development/configuration in Salesforce Industries Cloud Data Mappers (fka Data Raptors) Omni Processes (fka Integration Procedures) OmniScripts Skills in Apex (triggers, batch, web services) Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps) Experience of JavaScript/Lightning components Basic understanding of Apex sharing and security model Experienced with Lightning Web Components Skills in analysing and problem-solving issues Experience of prioritising tasks and working to deadlines Strong communication, time-management and multi-tasking skills Automated testing experience (e.g. Provar, Selenium) - desirable Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement. Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
RESPONSIBILITIES Managing Self Takes initiative to identify and address issues before they escalate Manages time and tasks efficiently without constant supervision Owns outcomes and follows through on commitments Adjusts quickly to changing priorities and environments Works independently to achieve goals Assess and focus on high-impact tasks Finds solutions and makes decisions using available resources Seeks feedback and opportunities for self-improvement Keeps stakeholders informed and asks for help when needed Focuses on delivering outcomes rather than just completing tasks Managing Others Leads and motivates cross-functional teams during development projects Facilitates collaboration and effective communication among team members and stakeholders Provides clear direction, sets expectations, and ensures accountability for deliverables Supports team members' professional growth through coaching, feedback, and knowledge sharing Manages conflict constructively and fosters a positive, inclusive team environment Coordinates resources and schedules to meet project milestones and objectives Acts as a liaison between technical and non-technical teams to ensure alignment and understanding Encourages innovation, continuous improvement, and adoption of best practices within the team Interacting with Others Utilises tact, diplomacy, and strong negotiation skills to foster positive working relationships and resolve conflicts Actively participates in daily standup meetings, project planning sessions, and other collaborative forums Adapts communication style to suit diverse audiences and situations Provides timely and constructive feedback to colleagues and stakeholders Practices active listening and ensures mutual understanding in all interactions Maintains professionalism and confidentiality in all communications CUSTOMERS External Customers / Suppliers Liaises with product vendor regarding bugs and feature requests under guidance Internal Customers Collaborates with internal teams within the Haz business and DB&T to resolve issues Communicates clearly and effectively with internal teams, customers, and external partners Provides basic product advice and recommendations Refers complex or out-of-scope requests to Product Lead Provides product support and guidance to internal users Participates in cross-functional projects as required Hosts workshops with the business and documents minutes and assigns actions Responds to and resolves customer queries and supports tickets Escalates second-level help desk tickets as needed Provides product demonstrations and user training under guidance Maintains professional written and verbal communication Gathers and documents customer feedback for product improvements Liaises with customers via various communication channels SUSTAINABILITY Develops understanding of product's role in the processing of Hazardous Waste Works towards becoming a subject matter expert in product deployment for environmental considerations SKILLS / BEHAVIOUR / EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech / A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales / Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK / DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your areas for development - Product Lead in 3-5 years
06/10/2025
Seasonal
RESPONSIBILITIES Managing Self Takes initiative to identify and address issues before they escalate Manages time and tasks efficiently without constant supervision Owns outcomes and follows through on commitments Adjusts quickly to changing priorities and environments Works independently to achieve goals Assess and focus on high-impact tasks Finds solutions and makes decisions using available resources Seeks feedback and opportunities for self-improvement Keeps stakeholders informed and asks for help when needed Focuses on delivering outcomes rather than just completing tasks Managing Others Leads and motivates cross-functional teams during development projects Facilitates collaboration and effective communication among team members and stakeholders Provides clear direction, sets expectations, and ensures accountability for deliverables Supports team members' professional growth through coaching, feedback, and knowledge sharing Manages conflict constructively and fosters a positive, inclusive team environment Coordinates resources and schedules to meet project milestones and objectives Acts as a liaison between technical and non-technical teams to ensure alignment and understanding Encourages innovation, continuous improvement, and adoption of best practices within the team Interacting with Others Utilises tact, diplomacy, and strong negotiation skills to foster positive working relationships and resolve conflicts Actively participates in daily standup meetings, project planning sessions, and other collaborative forums Adapts communication style to suit diverse audiences and situations Provides timely and constructive feedback to colleagues and stakeholders Practices active listening and ensures mutual understanding in all interactions Maintains professionalism and confidentiality in all communications CUSTOMERS External Customers / Suppliers Liaises with product vendor regarding bugs and feature requests under guidance Internal Customers Collaborates with internal teams within the Haz business and DB&T to resolve issues Communicates clearly and effectively with internal teams, customers, and external partners Provides basic product advice and recommendations Refers complex or out-of-scope requests to Product Lead Provides product support and guidance to internal users Participates in cross-functional projects as required Hosts workshops with the business and documents minutes and assigns actions Responds to and resolves customer queries and supports tickets Escalates second-level help desk tickets as needed Provides product demonstrations and user training under guidance Maintains professional written and verbal communication Gathers and documents customer feedback for product improvements Liaises with customers via various communication channels SUSTAINABILITY Develops understanding of product's role in the processing of Hazardous Waste Works towards becoming a subject matter expert in product deployment for environmental considerations SKILLS / BEHAVIOUR / EXPERIENCE Skills Strong Troubleshooting skills - Proficient Informed Decision Making - Proficient Relationship Management - Proficient Effective Communication - Proficient Time Management - Proficient Continuous improvement - Proficient Project Management - Proficient IT Proficiency - Proficient Salesforce Administrator (Admin 201) - Proficient ITIL - Desirable Behaviour Integrity Adaptability Customer Focused Innovative Self motivated Respect Resilience Decision Making Problem solving Experience Knowledge of Waste Management or Utilities (desirable) Proven experience in business processes, systems and data Proven experience in systems support QUALIFICATIONS Essential 2-3 years of experience in an IT or Salesforce-related role Salesforce Admin 201 (ADX201) Btech / A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales / Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK / DOCUMENTATION Office Working Risk Assessment Display Screen Equipment (DSE) Procedure .pdf TRAINING & DEVELOPMENT Essential Mentoring and coaching on applications and systems Developmental Discuss with your Manager and People Development Business Partner your areas for development - Product Lead in 3-5 years
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems? Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB/Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/10/2025
Full time
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems? Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB/Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities * Provide maintenance and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for Salesforce Service Cloud Org. * Identify and highlight key areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of Salesforce Service Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/10/2025
Full time
Salesforce Administrator Akkodis are currently working in partnership with a leading service provider to recruit an experienced Salesforce Administrator with knowledge of Service Cloud to join their team. The Role As a Salesforce Administrator you will contribute to the ongoing development of salesforce for the organisation. Working closely with functional leaders, organisational units, and subject matter experts you will identify develop and deploy new business processes. You will also be responsible for the execution on the day-to-day configuration, support, maintenance, and improvement of the CRM platform. Along with a highly competitive salary there is the flexibility of hybrid working and the opportunity to develop your skills with further training and certifications. The Responsibilities * Provide maintenance and complete operational requests to support day to day operations. * Triage and work bug support tickets. * Support change management by providing solutions or guiding colleagues through the possibilities of Service Cloud. * Create clear documentation (such as HLDs and LLDs) to support change management. * Act as an SME for Salesforce Service Cloud Org. * Identify and highlight key areas of improvement. * Estimate work effort required for proposed changes. The Requirements * Understanding of automation tools (such as Flow and Approval Processes). * A deep knowledge of Salesforce Service Cloud. * Ability to build and maintain good Client relationships. * Strong decision making and judgement, influencing, and presentation skills. * Salesforce Admin Certified desirable If you are looking for an exciting new challenge to join a growing organisation and play a key role in its continued success, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems?Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB / Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
02/10/2025
Full time
Job Role: Application Support Location: Milton Keynes (Hybrid) Salary: £30,000 + Benefits Are you a detail-oriented professional with a passion for supporting business-critical systems?Do you thrive in dynamic environments where you can solve problems, collaborate across teams, and make a real impact on day-to-day operations? This is an excellent opportunity to join a global organisation where you'll be a key player in ensuring the smooth running of business applications and supporting systems used across the market and broking environment. Ideal Candidate: Previous experience in business applications support or systems administration Strong troubleshooting and problem-solving skills, with the ability to respond quickly to urgent issues Good communicator who can explain technical solutions clearly to users and stakeholders Familiarity with Global XB / Sector or Salesforce is an advantage Knowledge of the insurance industry and ITIL practices is desirable Strong organisational skills with the ability to manage workloads and priorities independently Collaborative team player who works well in fast-paced, dynamic environments What You'll Be Doing: Responding to technical issues and service requests in a timely manner Supporting and advising users on a range of business applications Investigating, analysing, and prioritising incidents and requests Performing routine system maintenance and assisting with upgrades and patches Leading or contributing to projects that improve business systems Supporting market platforms and developing knowledge of broking systems Producing reports and management information for senior stakeholders Working closely with internal teams and external partners to resolve issues This hybrid role will be based out of Milton Keynes, offering a balance of in-office collaboration and remote flexibility. If you're proactive, diligent, and ready to take ownership of business application support in a fast-growing environment, we'd love to hear from you. Get in touch today to arrange a chat! Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Senior Salesforce Administrator Salary: £60,000-£65,000 per annum Contract Type: Permanent Hybrid Working: (3 days in office, 2 days WFH) Expert Salesforce Administrator required - exciting opportunity to own and develop the long-term strategy for our client's use of Salesforce enabling optimisation and ensuring seamless integration with other platforms. Our client, a highly respected, membership association is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system. You will play a key strategic role in building the long-term roadmap for Salesforce development, proactively identifying opportunities for system enhancements, and leading the implementation of strategic developments. Key Responsibilities Manage the smooth and effective running of the Salesforce system offering advice and hands-on support to end users and helping them to get the most from the system. Manage and own the support case queue, resolving cases where possible, escalating the most complex cases to external support. Gain a deep understanding of their complex custom setup, objects, and integrations (e.g., Eventbrite, Asperato, SurveyMonkey, PowerBi) and collaborate with users and external support to optimise, resolve bugs, and deliver new integrations. Deliver process and workflow changes as needed for business requirements and facilitate the smooth implementation of new Salesforce features from product changes. Take responsibility for system security, user access policies, and audit trails in partnership with third-party vendor. Lead on evaluation of new Salesforce products, features, or AppExchange solutions, preparing cost-benefit analyses and business cases. Establish and enforce best practices in data architecture, naming conventions, and documentation. Profile Required: Certified Salesforce Administrator with extensive hands-on experience Ideally educated to degree level or equivalent Extensive knowledge of Salesforce. Understanding of process automation tools, such as Process Builder and Flows. Good knowledge of Salesforce reporting. Knowledge of GDPR/Data Protection Act 2018. Experience of writing or maintaining user documentation. Demonstrable experience in driving system improvements and strategic developments. Experience of working with senior stakeholders to align Salesforce functionality with organisational strategy. Experience in managing external vendor / suppliers or consultants, including performance management. Additional Info: Fantastic opportunity to lead Salesforce strategy and development for a leading membership association. High-impact role where your expertise will directly influence business performance and support the organisation's mission Leadership role as the sole expert in Salesforce within the organisation Fantastic benefits L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
01/10/2025
Full time
Senior Salesforce Administrator Salary: £60,000-£65,000 per annum Contract Type: Permanent Hybrid Working: (3 days in office, 2 days WFH) Expert Salesforce Administrator required - exciting opportunity to own and develop the long-term strategy for our client's use of Salesforce enabling optimisation and ensuring seamless integration with other platforms. Our client, a highly respected, membership association is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system. You will play a key strategic role in building the long-term roadmap for Salesforce development, proactively identifying opportunities for system enhancements, and leading the implementation of strategic developments. Key Responsibilities Manage the smooth and effective running of the Salesforce system offering advice and hands-on support to end users and helping them to get the most from the system. Manage and own the support case queue, resolving cases where possible, escalating the most complex cases to external support. Gain a deep understanding of their complex custom setup, objects, and integrations (e.g., Eventbrite, Asperato, SurveyMonkey, PowerBi) and collaborate with users and external support to optimise, resolve bugs, and deliver new integrations. Deliver process and workflow changes as needed for business requirements and facilitate the smooth implementation of new Salesforce features from product changes. Take responsibility for system security, user access policies, and audit trails in partnership with third-party vendor. Lead on evaluation of new Salesforce products, features, or AppExchange solutions, preparing cost-benefit analyses and business cases. Establish and enforce best practices in data architecture, naming conventions, and documentation. Profile Required: Certified Salesforce Administrator with extensive hands-on experience Ideally educated to degree level or equivalent Extensive knowledge of Salesforce. Understanding of process automation tools, such as Process Builder and Flows. Good knowledge of Salesforce reporting. Knowledge of GDPR/Data Protection Act 2018. Experience of writing or maintaining user documentation. Demonstrable experience in driving system improvements and strategic developments. Experience of working with senior stakeholders to align Salesforce functionality with organisational strategy. Experience in managing external vendor / suppliers or consultants, including performance management. Additional Info: Fantastic opportunity to lead Salesforce strategy and development for a leading membership association. High-impact role where your expertise will directly influence business performance and support the organisation's mission Leadership role as the sole expert in Salesforce within the organisation Fantastic benefits L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
01/10/2025
Full time
Are you ready to be part of a UK-leading organisation undergoing an exciting Salesforce transformation? This is an opportunity for a Lead Salesforce Administrator to join a dynamic team in the North East, working in a hybrid model that offers flexibility and balance. This is a fantastic opportunity to play a pivotal role in shaping the future of Salesforce within a forward-thinking, innovation-driven company. What You'll Be Doing: Leading the administration and optimisation of the Salesforce platform Collaborating with cross-functional teams to deliver scalable solutions Supporting CI/CD pipeline integration and automation Driving best practices in Salesforce configuration, security, and data integrity Mentoring junior admins and contributing to a culture of continuous improvement What We're Looking For: Proven experience as a Salesforce Administrator Salesforce certifications Hands-on experience with CI/CD pipelines and deployment strategies Omnichannel and Gearset experience (bonus!) Excellent communication and stakeholder engagement abilities What's In It For You: Comprehensive benefits package Flexible hybrid working model Access to cutting-edge Salesforce tools and technologies A clear learning and development pathway with certification support Be part of a transformational journey in a high-impact role This opportunity will be paying up to 60,000. If you're passionate about Salesforce and want to make a real difference, please get in touch today!
Your new company The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time. Your new role You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third parties and internal stakeholders, providing support for applications and systems and being ready to support and resolve technical issues. What you'll need to succeed Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform. Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving skills from identification of an issue to closure, support of user acceptance testing and managing user expectations throughout the software development life cycle and into IT operations. Proactive attitude to develop your technical skills and take on new challenges in particular using Salesforce. Direct experience of Service Cloud, Non Profit Success Pack and Salesforce CPQ will be advantageous. We also support Experience Cloud, Marketing Cloud and Data Cloud functionality. You will also have experience and an interest in supporting and developing Agentic AI capabilities with Einstein or AgentForce What you'll get in return The organisation really values its people and has created an inclusive culture where everyone feels they belong. It's important to them that their people reflect and represent the diversity of the communities and audiences they serve. The role is a hybrid working one where you would be required to come into the office twice/week. The benefits package is generous and includes contributory pension, discounted gym membership, holiday allowance of up to 32 days linked to length of service, season ticket loan and flexible working whenever possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
01/10/2025
Full time
Your new company The organisation is a leading charity that is committed to investing in their Salesforce platform as they implement new functionality to support their business strategy. They currently use Service Cloud, Experience Cloud, Marketing Cloud and Data Cloud and are continually looking to enhance support and extend the technical solutions and capability so there is an excellent opportunity for you to learn about more of the Salesforce product stack over time. Your new role You will be working in an established tech team that primarily supports, maintains and develops their implementation using Salesforce Service Cloud. Offering plenty of variety in the role you will work closely with colleagues, third parties and internal stakeholders, providing support for applications and systems and being ready to support and resolve technical issues. What you'll need to succeed Significant technical and operational support experience as a Salesforce System Administrator working on an enterprise-scale Salesforce CRM platform. Strong track record of collaborative working within a team, clear communication, 1st and 2nd line support, problem-solving skills from identification of an issue to closure, support of user acceptance testing and managing user expectations throughout the software development life cycle and into IT operations. Proactive attitude to develop your technical skills and take on new challenges in particular using Salesforce. Direct experience of Service Cloud, Non Profit Success Pack and Salesforce CPQ will be advantageous. We also support Experience Cloud, Marketing Cloud and Data Cloud functionality. You will also have experience and an interest in supporting and developing Agentic AI capabilities with Einstein or AgentForce What you'll get in return The organisation really values its people and has created an inclusive culture where everyone feels they belong. It's important to them that their people reflect and represent the diversity of the communities and audiences they serve. The role is a hybrid working one where you would be required to come into the office twice/week. The benefits package is generous and includes contributory pension, discounted gym membership, holiday allowance of up to 32 days linked to length of service, season ticket loan and flexible working whenever possible. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills. They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system. Purpose The role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes. Responsibility Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly. Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system. Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained. Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system. Act as a primary point of contact for Salesforce-related queries and support requests. Accountable for ensuring the integrity and reliability of the Salesforce system. Experience Bachelor's degree in computer science, Information Technology, or related field or equivalent experience. Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation. Understanding of Salesforce security principles. Some experience with Salesforce Service and Experience Cloud. Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads. Strong analytical and problem-solving skills with attention to detail. A proactive approach to identify and deliver system improvements. Demonstrated ability to engage with a variety of stakeholders and gather system requirements.
30/09/2025
Contractor
The post holder will have a deep understanding of Salesforce CRM and the technical opportunities it provides to support the growth of their digital platform. As part of their team, you will have the chance to demonstrate excellence in your administrative and developer skills. They see this role as an essential resource within their organisation to maximise their efficiencies and overall impact as they continue to transition their internal processes to their Salesforce CRM system. Purpose The role will be responsible for overseeing the support, operation, development, and security of the organisation's Salesforce CRM system. This role requires a hands-on approach to system administration and development, focusing on data integrity, system integration, compliance and security, configuring and customising automation and other system processes. Responsibility Provide expert administration for Salesforce ensuring smooth day-to-day operations, including user support, trouble shooting and ensuring the system is clean' and user friendly. Perform administrative tasks such as managing user accounts, permissions, roles, profiles and security settings. Sandbox management and providing access to users. Also, the creation of reports and dashboards, salesforce release preparation and testing, and ongoing configuration and customisation to enhance the system. Coordinate changes to security and system access control to ensure integrity of Salesforce is maintained. Proactively identify opportunities to streamline processes through automation, overseeing the delivery and deployment of new features and enhancements to continually improve the Salesforce system. Act as a primary point of contact for Salesforce-related queries and support requests. Accountable for ensuring the integrity and reliability of the Salesforce system. Experience Bachelor's degree in computer science, Information Technology, or related field or equivalent experience. Minimum of 2 years' hands on experience as a Salesforce Administrator or implementation. Understanding of Salesforce security principles. Some experience with Salesforce Service and Experience Cloud. Proficiency in Salesforce configuration, including Flows/Screen Flows, custom formula fields, object and field creation, and data loads. Strong analytical and problem-solving skills with attention to detail. A proactive approach to identify and deliver system improvements. Demonstrated ability to engage with a variety of stakeholders and gather system requirements.
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