DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
04/06/2025
Full time
DaTS - Applications Support & Development Officer (Geospatial)
Grade: G7; Salary Range: £32,654 - £37,035 pa#
Full time, permanent
Walsall
Ref: RT01125
We are seeking a skilled Applications Support and Development Officer (Geospatial) – to join our team and help us design, develop, and maintain our geospatial data infrastructure.
As a key member of the Geospatial Team, you will:
Help the council to exploit the value in our GIS data holdings.
Undertake significant projects which improve and combine data from back office and customer-facing systems.
Make sure our data, and data shared by others is of the highest quality, highly available, usable, and shareable by rigorous standard setting and quality controls.
Work with other members of the GIS team and the wider Council GIS community, to deliver geospatial analysis, support workflows in our corporate geospatial products and services, delivering continuous insight and value to our staff and residents
Utilise the best of modern GIS and data technology platforms, including ongoing investigation and research into emerging technology.
Support the Geospatial platforms of Walsall Council with skills associated with Software Development and Information Technology.
What we are about
We lead and support the creation of business data, manage the GIS architecture to ensure we provide, clean, reliable and reusable GIS data formats. These in turn can then be aggregated to combine and enhance data from a variety of systems, creating data sets to drive insights and opportunities to improve performance, aid operational services, CRM and service delivery.
By joining our GIS service, you will be working with a talented, supportive, and friendly team.
For our part we will be committed to your professional development, developing your skills will be as important to us, as it is to you.
You will receive a salary in the range of £32,654 - £37,035 per annum plus generous annual leave and flexitime leave allowance.
Closing date for applications: 20 June 2025.
For this role the successful candidates must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.
Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information.
About Us
Here at Walsall, we want to attract the best talent. That's why - as well as a satisfying and rewarding job - we offer a range of attractive benefits. Working arrangements in most jobs are flexible (you may work flexitime, full or part time and job sharing is usually available) and you can expect generous holiday entitlements, a first class pension scheme and plenty of opportunities for training and personal development.
We advertise vacancies because we want the best talent available. If that's you, we're waiting for your application.
Living in Walsall
Part of the Black Country, famous for its enterprising and industrial past, Walsall is reinventing itself to become a progressive modern community. The borough is centred around the major town of Walsall, but also includes five smaller and distinctive district centres (Bloxwich, Aldridge, Willenhall, Darlaston and Brownhills), together with numerous villages.
Walsall Council is committed to Safer Recruitment
To achieve our commitment, we will ensure continuous development and improvement of robust recruitment processes and procedures that promote a culture of safeguarding amongst our workforce.
Social Work Matters - Children's Social Worker Recruitment
Some of our children require a special kind of support: yours. Visit our microsite to find out more about joining Walsall Council as a Children's Social Worker.
Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
Due to a period of exciting growth Acorn are looking for a highly skilled and experienced Senior Information Security Analyst to join our Information Security Team. Within this role you get the opportunity to join a collaborative team and have a chance to blend GRC responsibilities with technical security experience, all whilst working for a market leading insurance company, supporting and maintaining robust security controls and regulatory compliance.
Job Title: Senior Information Security Analyst (12 month FTC)
Location: Liverpool City Centre, Hybrid working available
Working Hours: Monday to Friday, 37.5 hours per week , 9:00 AM – 5:30 PM
Salary: £50,000 - £60,000 pa (DOE).
What you will be doing:
Work with all parties across the business to identify and assess risk and ensure mitigations are tracked to completion.
Lead the development and maintenance of information security policies, standards and procedures in line with regulatory frameworks and industry standards.
Lead third party risk management processes.
Collaborate across all areas of the business to align security policies and processes with business objectives and regulatory obligations.
Work with Security Operations and IT teams to provide oversight of vulnerability assessments and remediation activities.
Lead on security architecture reviews for new systems and services.
Evaluate technical security controls and recommending improvements.
Support the implementation of security tools and technologies.
Provide oversight of the security incident management process.
Provide security metrics for interested parties at all levels.
Lead the security awareness programme to promote a culture of security within all levels of the Group.
Provide support for internal and external security audits.
Lead security governance meetings representing the Information Security team and standing in for the Head of Information Security when required.
Provide subject matter expertise liaising across all business functions.
What we look for:
Minimum 5 years' experience in information security roles.
Strong leadership and mentorship abilities with a strategic mindset.
Experience with risk assessment methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Strong communication skills with the ability to explain complex security concepts to non-technical stakeholders.
Ability to manage risk and compliance projects and drive security initiatives.
Knowledge of information security frameworks such as ISO 27001 or NIST.
Knowledge of vulnerability management processes.
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
14/02/2025
Full time
Why work with Inuvi
At Inuvi, our mission is to foster a work environment where innovation, collaboration, and personal growth are at the forefront. We believe in the power of diverse perspectives and strive to create a culture where every team member feels valued and empowered to contribute their unique ideas. Working with us means being part of a dynamic team that is passionate about making a positive impact on our customers and the industry.
Introducing Inuvi’s IT team
At Inuvi, our IT team is dedicated to ensuring the seamless operation and continuous improvement of our systems. The team is responsible for the support, deployment, automation, and maintenance of our infrastructure, ensuring its availability, performance, scalability, and security. Our IT professionals bring a wealth of experience from various backgrounds and work collaboratively with other departments to tackle complex challenges. With a strong focus on innovation and efficiency, the IT team plays a crucial role in driving Inuvi's success and delivering exceptional value to our customers.
What we are looking for
We are looking for an IT Infrastructure Analyst to be responsible for the support, deployment, automation and maintenance of our systems whilst ensuring their availability, performance scalability and security. You must have proven “hands on” experience in a similar role with a good understanding of IT Infrastructure both on premise and in the cloud; which includes a good understanding of DevOps engineering practices. As a small team our roles are broad which will enable your involvement in a range of technologies and projects and foster opportunities for your personal growth.
You must be able to demonstrate real world experience of IT infrastructure both on-premise and in the AWS cloud which includes:
Good working knowledge of on-premises server infrastructure including Hyper-V servers, storage arrays, switches and firewalls.
An excellent understanding of AWS, and a wealth of practical hands-on real-world experience using the core services (EC2, CloudWatch, IAM, RDS, S3 etc at a minimum)
An excellent understanding of networking principles and technologies (subnets, VLANs and routing)
A good understanding of development pipelines and the technologies used to implement them in AWS and/or Azure
Experience using Docker containers
Good working knowledge of Linux and Windows server administration and support
Experience with JIRA, Bitbucket/Git
Proficiency at scripting (especially PowerShell)
A good understanding of database technologies (MySQL in particular) and experience administering them
Strong interpersonal and communication skills with an ability to produce documentation to a high standard
Ability to troubleshoot in a logical manner with a pro-active approach, spot potential problems, escalate and react when necessary
Ability to deal competently with pressure and be able to prioritise workload
Effective collaboration with other members of the IT team and wider business
In return, we will ensure you have:
Very competitive salary with annual salary reviews
25 days holiday a year (plus bank holidays) for some well-deserved time off
Opportunity to purchase an additional holiday each year
Pension contributions of 5%
Annual wellbeing health check
Health Shield cash plan
Death in service benefit
Cycle to work scheme
What happens next
After receiving your application, our team will review it and inform you of the next steps. If you are selected for the next stage, we will schedule an introductory Teams call to provide more information about our company, learn more about you, and understand your expectations. This will be an opportunity for you to ask any questions you may have. Please choose a time when you can be in a quiet place without distractions.
Depending on the outcome of the call, the following stage will involve a face-to-face interview at our Wokingham office, which will also include practical technical questions.
We understand the effort required to apply for a new job and value your time. We look forward to reviewing your application.
This is an office-based role in Wokingham, Berkshire (RG41) and therefore candidates need to be located within a commutable distance to the office. We will not consider candidates who need to relocate to be nearer the office.
The Chartered Institute of Arbitrators
Holborn, London, UK
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
28/10/2024
Full time
Position Overview
We are seeking a skilled and motivated Database Administrator (DBA) to join and manage our new Data team including a Junior Database Administrator. The role will include taking the lead with data quality and integrity, identifying issues and their causes, resolving data and process issues, and steering data cleansing activities across a diverse workforce.
The ideal candidate will have experience of managing data and databases within the Microsoft ecosystem, including Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse. Additionally, the candidate will be skilled in using SQL and Power BI to create detailed reports and dashboards for tracking key performance indicators (KPIs).
Key Responsibilities
Manage the installation, configuration, and maintenance of databases within Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
Ensure databases are properly structured, maintained, and upgraded as needed.
Define, implement, and manage seamless data integration across various platforms and applications.
Implement and maintain robust security measures to protect sensitive data from unauthorised access and breaches.
Develop and manage backup and recovery plans to safeguard data integrity and availability.
Diagnose and resolve data and database-related issues promptly to minimise downtime and ensure smooth operations.
Management and training of junior staff and data teams.
Oversee data cleansing operations to ensure data is accurate and free from inconsistencies.
Develop and maintain detailed reports and dashboards using Power BI to track and visualise KPIs.
Monitor and optimise database performance to ensure efficient data retrieval and storage.
Monitor and audit data to identify and resolve discrepancies, ensuring high data integrity.
Ensuring that the right data is available to the right people at the right time.
Assisting teams in analysing data to support business decisions.
Collaborate with cross-functional teams to ensure data quality requirements are met and conduct regular data quality assessments to track improvements.
Create and maintain comprehensive documentation of configurations, processes, and procedures.
Work closely and collaboratively with IT colleagues, development teams, and other stakeholders in a diverse and inclusive global environment to support data-related needs and projects.
Experience, Knowledge and Skills
Bachelor’s degree in computer science, Information Technology, or a related field.
Proven experience as a Database Administrator or Data Analyst.
Proficiency in Microsoft Dynamics, SharePoint, Microsoft 365, and Azure Data Warehouse.
High level of skills in Power BI to include Dashboards and Executive reporting.
Strong knowledge of SQL and database management systems.
Experience with database performance tuning and optimisation.
Experience in implementing data security best practices.
Excellent problem-solving abilities.
Experience managing data cleansing exercises.
Experience managing and mentoring staff.
Strong communication and collaboration skills.
Detail-oriented with a focus on accuracy and quality.
Ability to work well alone and as part of a team.
Strong commitment to Equity, Diversity and Inclusion fostering a collaborative environment amongst their team and the wider organisation
What's in it for you?
Contract: Permanent
Salary: £50,000 per annum
Annual leave: 25 days per annum plus UK bank holidays
Sick pay: Enhanced company scheme subject to terms and conditions
Life assurance: Company life assurance scheme (4 x annual salary)
Pension: Generous Pension Scheme (from day 1 of joining)
Check out the full range of benefits on offer on our careers site
Application Notes:
A covering letter of ideally one A4 page but no more than two along with your CV is required to complete your application. See cover letter guidance at the end of our advert on our careers site.
The deadline for applications is 23:59 hours by Sunday 10 November 2024.
Interviews are scheduled to take place from the week commencing 18 November 2024.
Due to business requirements, we are looking for someone to start as soon as possible however, we are committed to considering all applications fairly.
Remote is OK but with option to be on site in Liverpool, Manchester, London on a regular base 1. Context : The EUROPE Digital & Technology Team at Cma Cgm is accountable for the end-to-end IT services across the CMA CGM EU Regional Office. In relation with all IT Staff and the Head Office, we work as partners to the Business to identify, develop and deploy secure solutions with the best quality of delivery in alignment with requirements. 2. Missions : As a Data Analyst within the data team, your mission is to support logistics operations across departments by transforming business requirements into actionable insights. You work closely with Qlik Developers to ensure dashboards are aligned with stakeholder needs and deliver clear, impactful visualizations. Leveraging Snowflake, you identify and extract the most relevant data, ensuring accuracy, consistency, and strategic alignment. You design and maintain scalable data models that reflect operational realities and support the generation of meaningful metrics for various business lines. By ensuring logic for KPIs and performance indicators, and collaborating across teams, you enable data-driven decision-making, process optimization, and risk identification. Your work ensures that dashboards are guided by timely, reliable, and comprehensible insights. Key Responsibilities: 1. Requirement Gathering and Business Alignment o Collaborate with business stakeholders across logistics and other departments to understand analytical needs and operational goals. o Translate business requirements into data requirements, ensuring clarity and feasibility for implementation. o Act as a bridge between business teams and technical teams to ensure alignment on KPIs, metrics, and data logic. 2. Data Exploration and Identification o Identify and extract the most relevant data from Snowflake to support business questions and performance tracking. o Conduct exploratory data analysis to uncover trends, anomalies, and opportunities for improvement in logistics operations. 3. Data Modelling and Metric Logic o Design and maintain scalable data models that reflect logistics processes and support cross functional reporting. o Define and implement logic for KPI generation and performance metrics tailored to business lines and operational needs. o Ensure models are optimized for accuracy, consistency, and usability in downstream applications. 4. Collaboration on Dashboard Development o Work closely with Qlik Developers to co-design dashboards that are intuitive, responsive, and aligned with business goals. o Provide analytical input on data structure, metric definitions, and visualization logic to enhance dashboard effectiveness. o Validate that visualizations accurately reflect underlying data and business logic. 5. Data Quality and Validation o Ensure data accuracy, completeness, and consistency across models and reports. o Perform validation checks and support user acceptance testing (UAT) to confirm that analytical outputs meet business expectations. 6. Documentation and Knowledge Sharing o Document data models, metric definitions, and business logic for transparency and future reference. o Create reference materials to support stakeholders in understanding and using analytical outputs effectively. 7. Continuous Improvement and Innovation o Continuously seek opportunities to improve data models, metric logic, and analytical processes. o Stay current with Snowflake capabilities, data analysis best practices, and logistics trends to enhance analytical value. 8. Cross-Functional Collaboration o Partner with Qlik Developers, Data Engineers, and business units to ensure seamless integration of data sources and alignment of analytical outputs. o Participate in team meetings to share progress, resolve challenges, and align on priorities. Required Skills: Data Analysis and Business Alignment: Strong analytical skills to interpret complex data and translate business requirements into actionable insights. Ability to validate KPIs and metrics aligned with operational goals across departments. Data Modeling & Snowflake Expertise: Proficiency in designing scalable and efficient data models using Snowflake. Experience with SQL for querying, transforming, and preparing data for analysis and visualization. Understanding of data warehousing principles and dimensional modelling. Data Integration and ETL: Knowledge of ETL processes, data extraction, and transformation, along with experience in SQL and data connectors. Data Analysis and Visualization: Skills in visualizing data (Qlik Sense), selecting appropriate chart types, and creating user-friendly, interactive dashboards. Understanding of how data structures and logic impact visualization performance and usability. Problem-Solving and Critical Thinking: Ability to analyze and troubleshoot data issues, application errors, and performance concerns. Communication: Effective at gathering requirements, explaining technical concepts to non technical stakeholders, and collaborating with teams. Design and UX Skills Security & Compliance awareness: Understanding of data security principles to ensure sensitive information is protected. Ability to apply role-based security, authentication, and authorization measures within Power Apps. Awareness of organizational data compliance requirement. Degree: Bachelor's degree or higher in computer science, information technology, software engineering or a related field Experience: At least couple of years of experience in Data Analyst Roles Language: Fluent in English 4. Expected deliverables Monthly deliverables will be communicated on later phase and constitute the basis of validation of work unit Final deliverables will also be communicated
16/10/2025
Contractor
Remote is OK but with option to be on site in Liverpool, Manchester, London on a regular base 1. Context : The EUROPE Digital & Technology Team at Cma Cgm is accountable for the end-to-end IT services across the CMA CGM EU Regional Office. In relation with all IT Staff and the Head Office, we work as partners to the Business to identify, develop and deploy secure solutions with the best quality of delivery in alignment with requirements. 2. Missions : As a Data Analyst within the data team, your mission is to support logistics operations across departments by transforming business requirements into actionable insights. You work closely with Qlik Developers to ensure dashboards are aligned with stakeholder needs and deliver clear, impactful visualizations. Leveraging Snowflake, you identify and extract the most relevant data, ensuring accuracy, consistency, and strategic alignment. You design and maintain scalable data models that reflect operational realities and support the generation of meaningful metrics for various business lines. By ensuring logic for KPIs and performance indicators, and collaborating across teams, you enable data-driven decision-making, process optimization, and risk identification. Your work ensures that dashboards are guided by timely, reliable, and comprehensible insights. Key Responsibilities: 1. Requirement Gathering and Business Alignment o Collaborate with business stakeholders across logistics and other departments to understand analytical needs and operational goals. o Translate business requirements into data requirements, ensuring clarity and feasibility for implementation. o Act as a bridge between business teams and technical teams to ensure alignment on KPIs, metrics, and data logic. 2. Data Exploration and Identification o Identify and extract the most relevant data from Snowflake to support business questions and performance tracking. o Conduct exploratory data analysis to uncover trends, anomalies, and opportunities for improvement in logistics operations. 3. Data Modelling and Metric Logic o Design and maintain scalable data models that reflect logistics processes and support cross functional reporting. o Define and implement logic for KPI generation and performance metrics tailored to business lines and operational needs. o Ensure models are optimized for accuracy, consistency, and usability in downstream applications. 4. Collaboration on Dashboard Development o Work closely with Qlik Developers to co-design dashboards that are intuitive, responsive, and aligned with business goals. o Provide analytical input on data structure, metric definitions, and visualization logic to enhance dashboard effectiveness. o Validate that visualizations accurately reflect underlying data and business logic. 5. Data Quality and Validation o Ensure data accuracy, completeness, and consistency across models and reports. o Perform validation checks and support user acceptance testing (UAT) to confirm that analytical outputs meet business expectations. 6. Documentation and Knowledge Sharing o Document data models, metric definitions, and business logic for transparency and future reference. o Create reference materials to support stakeholders in understanding and using analytical outputs effectively. 7. Continuous Improvement and Innovation o Continuously seek opportunities to improve data models, metric logic, and analytical processes. o Stay current with Snowflake capabilities, data analysis best practices, and logistics trends to enhance analytical value. 8. Cross-Functional Collaboration o Partner with Qlik Developers, Data Engineers, and business units to ensure seamless integration of data sources and alignment of analytical outputs. o Participate in team meetings to share progress, resolve challenges, and align on priorities. Required Skills: Data Analysis and Business Alignment: Strong analytical skills to interpret complex data and translate business requirements into actionable insights. Ability to validate KPIs and metrics aligned with operational goals across departments. Data Modeling & Snowflake Expertise: Proficiency in designing scalable and efficient data models using Snowflake. Experience with SQL for querying, transforming, and preparing data for analysis and visualization. Understanding of data warehousing principles and dimensional modelling. Data Integration and ETL: Knowledge of ETL processes, data extraction, and transformation, along with experience in SQL and data connectors. Data Analysis and Visualization: Skills in visualizing data (Qlik Sense), selecting appropriate chart types, and creating user-friendly, interactive dashboards. Understanding of how data structures and logic impact visualization performance and usability. Problem-Solving and Critical Thinking: Ability to analyze and troubleshoot data issues, application errors, and performance concerns. Communication: Effective at gathering requirements, explaining technical concepts to non technical stakeholders, and collaborating with teams. Design and UX Skills Security & Compliance awareness: Understanding of data security principles to ensure sensitive information is protected. Ability to apply role-based security, authentication, and authorization measures within Power Apps. Awareness of organizational data compliance requirement. Degree: Bachelor's degree or higher in computer science, information technology, software engineering or a related field Experience: At least couple of years of experience in Data Analyst Roles Language: Fluent in English 4. Expected deliverables Monthly deliverables will be communicated on later phase and constitute the basis of validation of work unit Final deliverables will also be communicated
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
16/10/2025
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Lombard Odier Investment Managers ("LOIM") is the asset management business of the Lombard Odier Group. In order to strengthen our Investment Risk team, we are looking for a: Investment Risk Data Analyst You will join a global business of more than 400 investment professionals and a network of 13 offices across Europe, Asia and North America. You will report to the Global Chief Risk Officer and support the Risk function by managing and analyzing data across platforms such as Bloomberg PORT and MARS, while ensuring data quality, developing risk analytics, and enhancing automation in risk management. The role can be based in Geneva, London or Luxembourg. YOUR ROLE Engagement with LOIM Investment Risk Managers and other primary stakeholders to design, develop and implement clear analytical solutions across all asset classes Take ownership of risk and performance dashboards and underlying data sourcing processes Help drive the migration of existing processes to automated processes and platforms in line with the team vision to increasingly leverage Artificial Intelligence. Management of existing data sets, ensuring the analytics tools are correctly sourcing data from data sources external to the immediate team Maintaining risk calculations and process feeds to external calculators Respond and prioritize ad-hoc requests for information as they arise Challenge existing processes and data feeds with the wider LOIM-IT and data community YOUR PROFILE You hold a Degree in Mathematics, Data Science, Finance or Statistics, You have experience in data analysis of large-scale, distributed data sets, in process automation You are interested in the financial industry and have domain knowledge of investment and securities and/or Artificial Intelligence applications. Understanding of risk management concepts including VaR, stress testing, and scenario analysis. You have the ability to challenge and provide supportive criticism You are familiar with BI tools (ie Tableau), process workflow automation tools (ie Alteryx), programming languages (Python). You have strong analytical and data manipulation skills and excellent statistical modelling skills Autonomous and self-motivated, you pay strong attention to detail. Flexible and results-oriented, with excellent problem-solving skills. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Cyber Security Analyst Milton Keynes - hybrid Up to 60,000, 10% annual bonus and excellent benefits. Our client is an impressive, innovative, multiple award-winning, leading IT Managed Service Provider; they believe great people build great companies and invest heavily in staff development, cultivating a culture of innovation, quality, and excellence. We are looking for a skilled and proactive Cyber Security Analyst to join their specialist security team. This role offers the opportunity to work across a diverse range of clients and environments, applying your technical expertise to enhance security operations, tooling, and compliance. You will play a key role in managing incidents, optimising security tools, and mentoring junior analysts, while contributing to the continuous improvement of their security posture. This is a hands-on, operationally focused role that blends technical security responsibilities with governance, risk, and compliance (GRC) elements. As Cyber Security Analyst, you will: Lead cyber incident investigations with SOC and client teams Triage and analyse alerts across email, cloud, and hybrid systems Perform threat hunting and develop detection use cases Manage vulnerability assessments and remediation efforts Maintain and optimise DLP tools and incident response Support forensic readiness and insider risk initiatives Develop and enforce security policies and awareness programs Lead incident response and produce investigation reports Utilise and enhance Microsoft Security Stack (Sentinel, Defender, Purview) Drive Zero Trust implementation Conduct security audits and generate KPI/compliance reports Mentor junior analysts and support their growth What are we looking for? Industry certifications such as Security+, ISC2 CC, Cisco, or equivalent. Progress toward or completion of Microsoft certifications: AZ-900, SC-200, SC-401, SC-500, and ideally SC-100. Strong written and verbal communication skills. Solid understanding of enterprise security operations and tooling. Experience in a technical cyber security role. Hands-on experience with the Microsoft Security Stack and other leading security tools. Familiarity with network and application firewalls. Working knowledge of security frameworks such as ISO27001, NIST, SOC2, and Cyber Essentials Plus. Experience with Privileged Access Management tools (e.g., CyberArk, Entra, SailPoint). Ability to quickly learn and adapt to new security tools and technologies. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
16/10/2025
Full time
Cyber Security Analyst Milton Keynes - hybrid Up to 60,000, 10% annual bonus and excellent benefits. Our client is an impressive, innovative, multiple award-winning, leading IT Managed Service Provider; they believe great people build great companies and invest heavily in staff development, cultivating a culture of innovation, quality, and excellence. We are looking for a skilled and proactive Cyber Security Analyst to join their specialist security team. This role offers the opportunity to work across a diverse range of clients and environments, applying your technical expertise to enhance security operations, tooling, and compliance. You will play a key role in managing incidents, optimising security tools, and mentoring junior analysts, while contributing to the continuous improvement of their security posture. This is a hands-on, operationally focused role that blends technical security responsibilities with governance, risk, and compliance (GRC) elements. As Cyber Security Analyst, you will: Lead cyber incident investigations with SOC and client teams Triage and analyse alerts across email, cloud, and hybrid systems Perform threat hunting and develop detection use cases Manage vulnerability assessments and remediation efforts Maintain and optimise DLP tools and incident response Support forensic readiness and insider risk initiatives Develop and enforce security policies and awareness programs Lead incident response and produce investigation reports Utilise and enhance Microsoft Security Stack (Sentinel, Defender, Purview) Drive Zero Trust implementation Conduct security audits and generate KPI/compliance reports Mentor junior analysts and support their growth What are we looking for? Industry certifications such as Security+, ISC2 CC, Cisco, or equivalent. Progress toward or completion of Microsoft certifications: AZ-900, SC-200, SC-401, SC-500, and ideally SC-100. Strong written and verbal communication skills. Solid understanding of enterprise security operations and tooling. Experience in a technical cyber security role. Hands-on experience with the Microsoft Security Stack and other leading security tools. Familiarity with network and application firewalls. Working knowledge of security frameworks such as ISO27001, NIST, SOC2, and Cyber Essentials Plus. Experience with Privileged Access Management tools (e.g., CyberArk, Entra, SailPoint). Ability to quickly learn and adapt to new security tools and technologies. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Risk Management Specialist Location : Chester (3 days on-site required) Contract Length : 12 months to be extended. Rate: (Apply online only) inside umbrella Are you ready to take your career to the next level in the dynamic world of Banking and Financial Services? We are seeking a passionate and proactive Tech risk and control analyst to join our vibrant Network Service Assurance organization. If you're looking for an opportunity to make a significant impact while growing your skills, this is the role for you! Position Overview: As a Tech risk and control analyst, you will play a key role in managing and reporting risks associated with our network infrastructure. You'll help ensure that our processes, procedures, and controls align with our risk framework. Your insights will guide our teams in adhering to enterprise standards and navigating compliance requirements, making you an essential part of our mission. Key Responsibilities: Deliver high-quality outputs while owning assigned tasks with a proactive approach. Timely escalation of issues with proposed solutions. Cultivate and maintain relationships with team members and key stakeholders. Manage network architecture risk assessments and documentation. Coordinate risk assessment schedules and planning activities with stakeholders. Support internal compliance audits, representing network technology throughout the audit lifecycle. Collect evidence, report findings, and validate issue remediation. What We're Looking For: A strong background as a Risk Management / Business Analyst with a knack for problem-solving and analytical thinking. Basic understanding of WAN/LAN Network Technologies and familiarity with compliance risks. Experience in a large enterprise environment is a plus! Detail-oriented and organized, demonstrating diligence in your work. Advanced skills in Microsoft Excel, along with proficiency in Microsoft Access, Word, PowerPoint, and Visio. Excellent written and verbal presentation skills with the ability to communicate complex data analytics concepts clearly. Prior experience in the banking or financial services sector is beneficial. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
16/10/2025
Contractor
Risk Management Specialist Location : Chester (3 days on-site required) Contract Length : 12 months to be extended. Rate: (Apply online only) inside umbrella Are you ready to take your career to the next level in the dynamic world of Banking and Financial Services? We are seeking a passionate and proactive Tech risk and control analyst to join our vibrant Network Service Assurance organization. If you're looking for an opportunity to make a significant impact while growing your skills, this is the role for you! Position Overview: As a Tech risk and control analyst, you will play a key role in managing and reporting risks associated with our network infrastructure. You'll help ensure that our processes, procedures, and controls align with our risk framework. Your insights will guide our teams in adhering to enterprise standards and navigating compliance requirements, making you an essential part of our mission. Key Responsibilities: Deliver high-quality outputs while owning assigned tasks with a proactive approach. Timely escalation of issues with proposed solutions. Cultivate and maintain relationships with team members and key stakeholders. Manage network architecture risk assessments and documentation. Coordinate risk assessment schedules and planning activities with stakeholders. Support internal compliance audits, representing network technology throughout the audit lifecycle. Collect evidence, report findings, and validate issue remediation. What We're Looking For: A strong background as a Risk Management / Business Analyst with a knack for problem-solving and analytical thinking. Basic understanding of WAN/LAN Network Technologies and familiarity with compliance risks. Experience in a large enterprise environment is a plus! Detail-oriented and organized, demonstrating diligence in your work. Advanced skills in Microsoft Excel, along with proficiency in Microsoft Access, Word, PowerPoint, and Visio. Excellent written and verbal presentation skills with the ability to communicate complex data analytics concepts clearly. Prior experience in the banking or financial services sector is beneficial. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
We are looking for an experienced Senior Product Manager to support a strategic government service build. This is a complex, high-impact engagement requiring strong leadership, product strategy and stakeholder management skills. Role Overview: You will be part of a cross-functional team focused on designing future-state performance and quality management within the organisation's new operating model. The work will build on completed discovery and move onto an 8-week Alpha phase, scoping the next 13 weeks of delivery. Key Responsibilities: Define and lead product strategy aligned to the organisation's future operating model Collaborate with delivery managers, business analysts and stakeholders to shape product direction Ensure user needs and business goals are translated into clear product outcomes Drive prioritisation and decision-making in a complex, evolving environment Who You'll be: Proven experience as a Product Manager in government or public sector projects (GDS experience is Essential) Strong understanding of Agile delivery in a public sector organisation Excellent communication and stakeholder engagement skills Ability to lead product development in ambiguous and fast-paced settings This role is based in Newcastle and requires travel to the office regularly for the first few weeks then it will become more relaxed. This contract role is Inside IR35. If this role sounds like a good fit, Apply now!
16/10/2025
Contractor
We are looking for an experienced Senior Product Manager to support a strategic government service build. This is a complex, high-impact engagement requiring strong leadership, product strategy and stakeholder management skills. Role Overview: You will be part of a cross-functional team focused on designing future-state performance and quality management within the organisation's new operating model. The work will build on completed discovery and move onto an 8-week Alpha phase, scoping the next 13 weeks of delivery. Key Responsibilities: Define and lead product strategy aligned to the organisation's future operating model Collaborate with delivery managers, business analysts and stakeholders to shape product direction Ensure user needs and business goals are translated into clear product outcomes Drive prioritisation and decision-making in a complex, evolving environment Who You'll be: Proven experience as a Product Manager in government or public sector projects (GDS experience is Essential) Strong understanding of Agile delivery in a public sector organisation Excellent communication and stakeholder engagement skills Ability to lead product development in ambiguous and fast-paced settings This role is based in Newcastle and requires travel to the office regularly for the first few weeks then it will become more relaxed. This contract role is Inside IR35. If this role sounds like a good fit, Apply now!
IT Support Analyst -1st Line Support Crica 25,000 - 30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members or third-party providers What You'll Need: Solid understanding of IT systems and troubleshooting Experience supporting Windows OS and basic networking Strong communication and problem-solving skills A professional, organised, and adaptable approach If this role sounds of interest, please apply today!
16/10/2025
Full time
IT Support Analyst -1st Line Support Crica 25,000 - 30,000+ Southampton We're looking for a proactive and customer-focused 1st Line IT Support Analyst to join a busy service desk team supporting users across multiple sites. This is a hands-on role providing front-line technical support for a wide range of systems and applications. Key Responsibilities: Act as the first point of contact for IT queries via phone and remote support Log and track support tickets, ensuring timely resolution and clear communication Troubleshoot issues across Windows environments, networks, email, and telecoms Assist with user account management and basic system administration Escalate complex issues to senior team members or third-party providers What You'll Need: Solid understanding of IT systems and troubleshooting Experience supporting Windows OS and basic networking Strong communication and problem-solving skills A professional, organised, and adaptable approach If this role sounds of interest, please apply today!
Are you naturally curious, analytical, and always looking for ways to improve how things work? Do you enjoy solving problems with data and collaborating across teams to make a real impact? Are you local to Northampton, as this is an office based role? If you re someone who combines attention to detail with a big-picture mindset, and you re excited by the idea of driving meaningful change through strategic business initiatives this could be the perfect opportunity for you. About the Role We re looking for a Strategic Projects Analyst to support data-driven projects that improve processes, enhance operational performance, and contribute to long-term strategic goals. In this role, you ll work across departments to analyse data, uncover opportunities for efficiency, and support the successful delivery of business improvement initiatives. This position is ideal for someone who is analytical, organised, and thrives in a collaborative, fast-moving environment. Key Responsibilities Data Analysis & Reporting Analyse business and operational data to identify trends, inefficiencies, and opportunities. Develop clear, insightful reports and dashboards to support data-informed decision-making. Project & Change Support Assist in the planning and coordination of business improvement projects. Track project milestones, highlight risks, and contribute to issue resolution. Stakeholder Engagement Work closely with teams across departments and external partners. Prepare and present updates, insights, and recommendations to senior leadership. Process Improvement Identify areas for process enhancement and recommend practical, sustainable solutions. Support the implementation of new tools, systems, or procedures to improve performance. Strategic Planning & Insights Provide analytical input into strategic initiatives and long-term planning. Translate data into actionable insights that support business goals. Financial Analysis & Forecasting Assist with cost-benefit analysis, budgeting, and forecasting for key projects and initiatives. Risk Management Help identify potential risks and support mitigation planning across business functions. Requirements Minimum 2 years of experience in a Strategic Projects analysis or improvement-related role. Strong analytical and data interpretation skills . Experience with project management tools and improvement frameworks. Proficiency in Excel , PowerPoint , and data visualisation tools (e.g., Power BI ). Excellent written and verbal communication skills , with the ability to tailor messaging to technical and non-technical audiences. Strong organisational skills and the ability to manage multiple priorities. Key Attributes Analytical and strategic mindset Attention to detail Strong interpersonal and collaboration skills Effective time and task management Proactive, solutions-focused attitude
16/10/2025
Contractor
Are you naturally curious, analytical, and always looking for ways to improve how things work? Do you enjoy solving problems with data and collaborating across teams to make a real impact? Are you local to Northampton, as this is an office based role? If you re someone who combines attention to detail with a big-picture mindset, and you re excited by the idea of driving meaningful change through strategic business initiatives this could be the perfect opportunity for you. About the Role We re looking for a Strategic Projects Analyst to support data-driven projects that improve processes, enhance operational performance, and contribute to long-term strategic goals. In this role, you ll work across departments to analyse data, uncover opportunities for efficiency, and support the successful delivery of business improvement initiatives. This position is ideal for someone who is analytical, organised, and thrives in a collaborative, fast-moving environment. Key Responsibilities Data Analysis & Reporting Analyse business and operational data to identify trends, inefficiencies, and opportunities. Develop clear, insightful reports and dashboards to support data-informed decision-making. Project & Change Support Assist in the planning and coordination of business improvement projects. Track project milestones, highlight risks, and contribute to issue resolution. Stakeholder Engagement Work closely with teams across departments and external partners. Prepare and present updates, insights, and recommendations to senior leadership. Process Improvement Identify areas for process enhancement and recommend practical, sustainable solutions. Support the implementation of new tools, systems, or procedures to improve performance. Strategic Planning & Insights Provide analytical input into strategic initiatives and long-term planning. Translate data into actionable insights that support business goals. Financial Analysis & Forecasting Assist with cost-benefit analysis, budgeting, and forecasting for key projects and initiatives. Risk Management Help identify potential risks and support mitigation planning across business functions. Requirements Minimum 2 years of experience in a Strategic Projects analysis or improvement-related role. Strong analytical and data interpretation skills . Experience with project management tools and improvement frameworks. Proficiency in Excel , PowerPoint , and data visualisation tools (e.g., Power BI ). Excellent written and verbal communication skills , with the ability to tailor messaging to technical and non-technical audiences. Strong organisational skills and the ability to manage multiple priorities. Key Attributes Analytical and strategic mindset Attention to detail Strong interpersonal and collaboration skills Effective time and task management Proactive, solutions-focused attitude
IT Applications Analyst - Hybrid (Gloucester) - 31k - 35k + excellent benefits package A leading organisation are seeking an experienced IT Applications Analyst to join their established team, working on a suite of company wide applications. You will be dealing with internal teams and various stakeholders as well as internal users and third-party providers. You will be helping with the BAU support of the applications, updates, integrations, and cloud migrations. You will have excellent communication and customer service skills as well as a solid background in supporting applications. Benefits 24 days + bank holiday (increases with length of service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount As the successful applications analyst you will be: Managing a portfolio of applications across the business Keeping in-line with the companies' information security policy and cyber essentials requirements. Pro-active in your activities both BAU and projects to ensure the performance of the systems are to the standards of the business. Developing and improving the documentation for the IT Service Desk, Applications Team, and Owners of the various applications Work with more senior members of the team to ensure correct responses to request for application support. Liaise with systems development staff or software suppliers on the development of system enhancements to overcome known problems. As the successful applications analyst you will have: Strong customer service skills and excellent written and verbal communication Experience within application support or equivalent technical role Strong problem-solving skills and a demonstrable ability to resolve complex issues Excellent documentation skills Resided in the UK for the last 5 years (minimum) Full rights to live and work in the UK If you are interested in this role or looking for something similar, please contact Alex directly on (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
16/10/2025
Full time
IT Applications Analyst - Hybrid (Gloucester) - 31k - 35k + excellent benefits package A leading organisation are seeking an experienced IT Applications Analyst to join their established team, working on a suite of company wide applications. You will be dealing with internal teams and various stakeholders as well as internal users and third-party providers. You will be helping with the BAU support of the applications, updates, integrations, and cloud migrations. You will have excellent communication and customer service skills as well as a solid background in supporting applications. Benefits 24 days + bank holiday (increases with length of service) Enhanced maternity leave Local government pension scheme Purchase up to 10 days holiday Employee wellbeing Cycle to Work scheme Discounted gum Blue light discount As the successful applications analyst you will be: Managing a portfolio of applications across the business Keeping in-line with the companies' information security policy and cyber essentials requirements. Pro-active in your activities both BAU and projects to ensure the performance of the systems are to the standards of the business. Developing and improving the documentation for the IT Service Desk, Applications Team, and Owners of the various applications Work with more senior members of the team to ensure correct responses to request for application support. Liaise with systems development staff or software suppliers on the development of system enhancements to overcome known problems. As the successful applications analyst you will have: Strong customer service skills and excellent written and verbal communication Experience within application support or equivalent technical role Strong problem-solving skills and a demonstrable ability to resolve complex issues Excellent documentation skills Resided in the UK for the last 5 years (minimum) Full rights to live and work in the UK If you are interested in this role or looking for something similar, please contact Alex directly on (url removed) If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Project Manager / Business Analyst - Income & Debt Improvement Programme Location: North West London / Hybrid Rate: 400- 500 per day (Umbrella) Duration: 3-month rolling contract A Local Council is seeking an experienced Project Manager / Business Analyst to support delivery of its Income & Debt Improvement Programme - a high-impact initiative spanning Adult Social Care, Housing Benefit Overpayments, Council Tax, Sundry Debt and expanding into Business Rates, Parking, and Legal Recovery. You'll provide hands-on project management and analytical support across multiple workstreams, ensuring action plans are delivered, performance is tracked, and risks and issues are effectively managed. Working closely with service teams, BI analysts and finance leadership, you'll play a key role in driving delivery and realising measurable benefits across all debt lines. Key Responsibilities: Manage delivery plans, RAID logs, action trackers and performance dashboards. Coordinate fortnightly programme boards and track actions and decisions. Analyse operational and financial data to identify trends, issues, and improvement opportunities. Support development of business cases and benefits tracking. Produce clear, insightful reports and dashboards for senior stakeholders. Build strong cross-departmental relationships to support joined-up delivery. Ideal Profile: Proven experience in local government, finance or debt recovery programmes. Strong project management and business analysis skills. Confident managing multiple workstreams and deadlines. Excellent stakeholder engagement and communication skills. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
16/10/2025
Contractor
Project Manager / Business Analyst - Income & Debt Improvement Programme Location: North West London / Hybrid Rate: 400- 500 per day (Umbrella) Duration: 3-month rolling contract A Local Council is seeking an experienced Project Manager / Business Analyst to support delivery of its Income & Debt Improvement Programme - a high-impact initiative spanning Adult Social Care, Housing Benefit Overpayments, Council Tax, Sundry Debt and expanding into Business Rates, Parking, and Legal Recovery. You'll provide hands-on project management and analytical support across multiple workstreams, ensuring action plans are delivered, performance is tracked, and risks and issues are effectively managed. Working closely with service teams, BI analysts and finance leadership, you'll play a key role in driving delivery and realising measurable benefits across all debt lines. Key Responsibilities: Manage delivery plans, RAID logs, action trackers and performance dashboards. Coordinate fortnightly programme boards and track actions and decisions. Analyse operational and financial data to identify trends, issues, and improvement opportunities. Support development of business cases and benefits tracking. Produce clear, insightful reports and dashboards for senior stakeholders. Build strong cross-departmental relationships to support joined-up delivery. Ideal Profile: Proven experience in local government, finance or debt recovery programmes. Strong project management and business analysis skills. Confident managing multiple workstreams and deadlines. Excellent stakeholder engagement and communication skills. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
IT Support Analyst - 2nd Line Support Crica 30,000 - 40,000 Southampton We're looking for an ambitious and enthusiastic IT professional to join a growing and dynamic IT team. You'll be providing 2nd support across a multi-site organisation. This hands-on role involves troubleshooting a wide range of systems including Windows environments, network infrastructure, telecoms, and in-house applications. You'll play a key role in a tight-knit the IT support team and work enterprise wide, gaining hands on experience across all areas of the business. This role is a multifaceted position and offers the successful candidate a great opportunity to develop their career within the IT space. The client are looking for someone confident, ambitious and ready to take on the challanges that come with a busy role. Key Requirements: 3+ years' experience in IT support Strong knowledge of Windows OS, networking, and common enterprise platforms Excellent problem-solving and communication skills Full UK driving licence (3+ years) If this role sounds of interest then please apply today!
16/10/2025
Full time
IT Support Analyst - 2nd Line Support Crica 30,000 - 40,000 Southampton We're looking for an ambitious and enthusiastic IT professional to join a growing and dynamic IT team. You'll be providing 2nd support across a multi-site organisation. This hands-on role involves troubleshooting a wide range of systems including Windows environments, network infrastructure, telecoms, and in-house applications. You'll play a key role in a tight-knit the IT support team and work enterprise wide, gaining hands on experience across all areas of the business. This role is a multifaceted position and offers the successful candidate a great opportunity to develop their career within the IT space. The client are looking for someone confident, ambitious and ready to take on the challanges that come with a busy role. Key Requirements: 3+ years' experience in IT support Strong knowledge of Windows OS, networking, and common enterprise platforms Excellent problem-solving and communication skills Full UK driving licence (3+ years) If this role sounds of interest then please apply today!
IT Systems Administrator IAM / Active Directory / Azure AD Location: Hybrid - Bournemouth Dorset Salary: Up to 35,000 per annum Ready to take the next step beyond the help desk and move into a focused systems administration role? This opportunity puts you at the heart of user access operations, managing joiners, movers, and leavers across a complex multi-system environment. You'll join a supportive IT team of around six that values initiative, accuracy, and collaboration. The environment is busy and varied, offering plenty of chance to grow while keeping workflows running smoothly behind the scenes. Key Responsibilities Manage end-to-end user administration across Windows, Active Directory, Azure AD, and industry-specific systems. Handle joiner, mover, and leaver processes, including security group membership (nested groups included). Maintain and improve control of the CMDB (Configuration Management Database). Operate within ITIL-aligned processes (Freshservice currently used). Identify and suggest practical process improvements to streamline routine admin tasks. Key Skills & Requirements Hands-on experience with AD and Azure AD administration. Strong organisational skills and a detail-focused approach to repetitive tasks. Track record in IT support (1st line / 2nd line) or user administration. Interest in learning and developing in structured, process-driven environments. Desirable: Familiarity with Freshservice, ITIL processes, or CMDB control. Why Apply? This is a perfect "step up" role for someone looking to move beyond the service desk into structured technical administration - with room to contribute ideas that make a difference. You'll gain exposure across multiple business systems, build expertise in identity tools, and play a vital role in ensuring smooth day-to-day operations. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Active Directory Administrator, Azure AD Administrator, IT Support Analyst, User Access Administrator, IT Systems Administrator, Joiner-Mover-Leaver Administrator, Identity Management Assistant, Freshservice Administrator, CMDB Coordinator, ITIL Support Analyst. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
16/10/2025
Full time
IT Systems Administrator IAM / Active Directory / Azure AD Location: Hybrid - Bournemouth Dorset Salary: Up to 35,000 per annum Ready to take the next step beyond the help desk and move into a focused systems administration role? This opportunity puts you at the heart of user access operations, managing joiners, movers, and leavers across a complex multi-system environment. You'll join a supportive IT team of around six that values initiative, accuracy, and collaboration. The environment is busy and varied, offering plenty of chance to grow while keeping workflows running smoothly behind the scenes. Key Responsibilities Manage end-to-end user administration across Windows, Active Directory, Azure AD, and industry-specific systems. Handle joiner, mover, and leaver processes, including security group membership (nested groups included). Maintain and improve control of the CMDB (Configuration Management Database). Operate within ITIL-aligned processes (Freshservice currently used). Identify and suggest practical process improvements to streamline routine admin tasks. Key Skills & Requirements Hands-on experience with AD and Azure AD administration. Strong organisational skills and a detail-focused approach to repetitive tasks. Track record in IT support (1st line / 2nd line) or user administration. Interest in learning and developing in structured, process-driven environments. Desirable: Familiarity with Freshservice, ITIL processes, or CMDB control. Why Apply? This is a perfect "step up" role for someone looking to move beyond the service desk into structured technical administration - with room to contribute ideas that make a difference. You'll gain exposure across multiple business systems, build expertise in identity tools, and play a vital role in ensuring smooth day-to-day operations. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Active Directory Administrator, Azure AD Administrator, IT Support Analyst, User Access Administrator, IT Systems Administrator, Joiner-Mover-Leaver Administrator, Identity Management Assistant, Freshservice Administrator, CMDB Coordinator, ITIL Support Analyst. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Lead Product Manager SC Clearance REQUIRED Initial 3 month Contract (Apply online only) per day, Outside IR35 Fully remote (UK based) Our exclusive Consulting partner urgently requires the services of an SC Cleared Product Manager to join a project team working on a high profile Government program. The Lead Product Manager will be supported by a Service Designer, Delivery Manager, Content Designer, User Researcher, Business Analyst, and an Information Architect. Scope: Owns the vision and strategy for the project working closely with the project stakeholders (Government) Will lead in the shaping of recommendations for alpha and/or further discoveries, ensuring value, feasibility and viability are clearly articulated, along with success criteria and measures. Will lead on prioritising hypotheses and high-level roadmaps. Experience required: Experience working with policy and operational teams in central gov dept's Experience working with GDS and / or to GDS design principles and delivery lifecycle (Discovery, alpha, beta) Experience working with senior stakeholders in central gov dept's Experience working with gov . uk to re-design services, how policy content is structured and surfaced, and information architecture The successful Lead Product Manager MUST hold valid SC Clearance! This is an urgent requirement! Please apply by submitting your latest CV for immediate review by our Talent team. Thank you!
16/10/2025
Contractor
Lead Product Manager SC Clearance REQUIRED Initial 3 month Contract (Apply online only) per day, Outside IR35 Fully remote (UK based) Our exclusive Consulting partner urgently requires the services of an SC Cleared Product Manager to join a project team working on a high profile Government program. The Lead Product Manager will be supported by a Service Designer, Delivery Manager, Content Designer, User Researcher, Business Analyst, and an Information Architect. Scope: Owns the vision and strategy for the project working closely with the project stakeholders (Government) Will lead in the shaping of recommendations for alpha and/or further discoveries, ensuring value, feasibility and viability are clearly articulated, along with success criteria and measures. Will lead on prioritising hypotheses and high-level roadmaps. Experience required: Experience working with policy and operational teams in central gov dept's Experience working with GDS and / or to GDS design principles and delivery lifecycle (Discovery, alpha, beta) Experience working with senior stakeholders in central gov dept's Experience working with gov . uk to re-design services, how policy content is structured and surfaced, and information architecture The successful Lead Product Manager MUST hold valid SC Clearance! This is an urgent requirement! Please apply by submitting your latest CV for immediate review by our Talent team. Thank you!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
15/10/2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. This is a great opportunity for someone looking to advance their career in People Analytics. As a team, we work closely together to use different Workday tools to produce meaningful analysis to people across BDO. We are looking for someone to be involved in our larger reporting development projects as well as support with our ad hoc data and analytics requests. The team are constantly looking to make sure we are maximizing the tools we can use in Workday, while ensuring that what we produce is of high quality and meaningful. In this role you'll be: Leading and supporting delivery of Workday-based dashboards, reports and people data insights Taking ownership of assigned reporting and analytics projects - managing from scoping through to testing, launch and engagement Developing and enhancing strategic reporting solutions in Workday, aligned to firm-wide needs and goals Supporting routine and cyclical reporting needs, ensuring accuracy, consistency and strong data governance Exploring and testing new Workday functionality and recommending ways to improve our use of the platform Proactively engaging with stakeholders to understand their needs, surface opportunities and co-create data-led solutions Supporting Workday testing, training, documentation and education for HR and business users Identify and drive key improvements and automations to processes and reporting Support the firm in a progression towards a self-service dominated reporting suite, encouraging a live and dynamic approach to management information TECHNICAL KNOWLEDGE & PERSONAL QUALITIES Advanced Workday report writer experience. Capable of utilising all Workday reporting types: Advanced, Matrix and Composite reports, Dashboards and Drive solutions (e.g. Worksheets, Discovery Boards and Slides) Proficient in creating and utilising all necessary Workday calculated field functions End-to-end Prism expertise Experience working within a central Workday team or similar structure Strong analytical and numerical ability - able to analyse data to identify trends and translate into actionable insights Able to manage data accuracy, quality and GDPR compliance Able to work as part of a collective, contributing towards a strong team bond and ensuring the whole is greater than the sum of its parts Appreciation of the importance of sustainable report development and documentation, ensuring the best practice is applied consistently Able to manage complex projects from start to finish Ability to collaborate and communicate with multiple stakeholders at all levels and across all communication formats, including leadership team and function leaders Competent managing own priorities and adhering to multiple, often conflicting, deadlines Basic understanding of Workday security an advantage, but not a prerequisite Basic Power BI and DAX skills an advantage, but not a prerequisite Experience of working within a professional services organisation an advantage, but not a prerequisite You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Great opportunity available for an IT Support Analyst to join an award-winning Luxury Tour Operator in London, this role is to provide assistance to all IT users. The role as an IT Support Analyst is available on a hybrid basis. The purpose of this role is to be part of a proactive team of support staff responsible for delivering a high quality, customer-focused and professional service to all IT users. General Duties: Identification and participation in ad hoc projects to improve the efficiency and quality of services provided by the IT department. Join the out of hours rota. Maintenance of relationships with third party suppliers and internal departments. Maintain and update skills and knowledge. Contribute to the establishment and maintenance of service level agreements and minimum service levels provided to other departments. Undertake such other reasonable tasks as may be required from time to time. The Job: Field incoming help requests from end users via telephone, e-mail, or Teams in a courteous manner. Liaise with IT 'customers' on reported faults to keep them updated on progress, fostering and maintaining effective working relationships at all times. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Prioritise and schedule problems. Escalate problems when unable to resolve to senior support staff and/or third-party suppliers. Perform post-resolution follow-ups to help with requests. Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organisation. Perform hands-on fixes at the desktop level, including installing and upgrading software and installing hardware and configuring systems and applications. Perform preventative maintenance on workstations, printers, and peripherals. Provide basic training for staff in the use of IT Systems, including Business software, general applications, and hardware. Develop help sheets and frequently asked questions lists for end users. Skills Required: Excellent working knowledge of Microsoft Windows and Microsoft Office products including Windows 10 and Microsoft Office products (Word, Excel, PowerPoint, and Outlook). Good understanding of Server Operating Systems and Networking including some or all the following: Windows 2008/2012/2016 Server Administration, Linux Server administration, Active Directory, user account setup and administration, DHCP, IIS. Basic network troubleshooting including TCP/IP utilities and configurations e.g. DOS troubleshooting commands and utilities. Good understanding of IT hardware and network software systems including Dell laptop, desktop and servers, Apple Mac, PC, and notebooks. Hardware - switches, hubs, MFC Printers, printers, routers, wireless networking products and other peripheral equipment. Experience of supporting some or all of the following software applications: Photoshop, Adobe CS, Adobe Acrobat Personal Attributes: Customer focused. Effective communicator on the telephone and face to face. Team player. Enjoys taking on responsibility. The Package: Salary up to 27,000 London based - Hybrid Interested: If you are interested in the above vacancy, please click 'APPLY' or email your cv to (url removed)
15/10/2025
Full time
Great opportunity available for an IT Support Analyst to join an award-winning Luxury Tour Operator in London, this role is to provide assistance to all IT users. The role as an IT Support Analyst is available on a hybrid basis. The purpose of this role is to be part of a proactive team of support staff responsible for delivering a high quality, customer-focused and professional service to all IT users. General Duties: Identification and participation in ad hoc projects to improve the efficiency and quality of services provided by the IT department. Join the out of hours rota. Maintenance of relationships with third party suppliers and internal departments. Maintain and update skills and knowledge. Contribute to the establishment and maintenance of service level agreements and minimum service levels provided to other departments. Undertake such other reasonable tasks as may be required from time to time. The Job: Field incoming help requests from end users via telephone, e-mail, or Teams in a courteous manner. Liaise with IT 'customers' on reported faults to keep them updated on progress, fostering and maintaining effective working relationships at all times. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Prioritise and schedule problems. Escalate problems when unable to resolve to senior support staff and/or third-party suppliers. Perform post-resolution follow-ups to help with requests. Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and hardware used and supported by the organisation. Perform hands-on fixes at the desktop level, including installing and upgrading software and installing hardware and configuring systems and applications. Perform preventative maintenance on workstations, printers, and peripherals. Provide basic training for staff in the use of IT Systems, including Business software, general applications, and hardware. Develop help sheets and frequently asked questions lists for end users. Skills Required: Excellent working knowledge of Microsoft Windows and Microsoft Office products including Windows 10 and Microsoft Office products (Word, Excel, PowerPoint, and Outlook). Good understanding of Server Operating Systems and Networking including some or all the following: Windows 2008/2012/2016 Server Administration, Linux Server administration, Active Directory, user account setup and administration, DHCP, IIS. Basic network troubleshooting including TCP/IP utilities and configurations e.g. DOS troubleshooting commands and utilities. Good understanding of IT hardware and network software systems including Dell laptop, desktop and servers, Apple Mac, PC, and notebooks. Hardware - switches, hubs, MFC Printers, printers, routers, wireless networking products and other peripheral equipment. Experience of supporting some or all of the following software applications: Photoshop, Adobe CS, Adobe Acrobat Personal Attributes: Customer focused. Effective communicator on the telephone and face to face. Team player. Enjoys taking on responsibility. The Package: Salary up to 27,000 London based - Hybrid Interested: If you are interested in the above vacancy, please click 'APPLY' or email your cv to (url removed)
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