Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
16/07/2026
Full time
Overview
We are seeking a proactive and customer-focused 2nd Line IT Support Engineer to join our growing IT team supporting schools across an Academy Trust based in and around Uttoxeter.
The successful candidate will provide day-to-day technical support to staff and students across multiple school sites, acting as an escalation point for First Line Support and helping to maintain reliable, secure and effective IT services.
This is a hands-on role suited to an experienced school IT technician looking to develop their skills within a supportive team environment.
Key Responsibilities
Technical Support
Act as an escalation point for incidents and service requests passed from First Line Support.
Diagnose and resolve issues relating to Windows devices, Microsoft 365, user accounts, printing, network connectivity and educational software.
Support staff and students with day-to-day IT issues both remotely and on-site.
Configure, deploy and maintain laptops, desktops, tablets and peripheral devices.
Support classroom technology including interactive displays, projectors, audio-visual equipment and printing solutions.
Maintain accurate asset records and technical documentation.
Escalate complex infrastructure issues to senior members of the IT team when required.
Microsoft 365 Administration
Administer Microsoft 365 user accounts, licensing and permissions.
Manage Microsoft Entra ID user accounts and security groups.
Support Exchange Online, Teams, OneDrive and SharePoint.
Assist with onboarding and offboarding staff through joiner, mover and leaver processes.
Support Microsoft Intune device management activities.
Assist with implementation of security and compliance policies.
Networking Support
Troubleshoot wired and wireless network issues.
Support switches, wireless access points, DHCP, DNS and VLAN configurations under guidance from senior engineers.
Assist with network documentation and monitoring.
Liaise with third-party suppliers where appropriate.
Education Technology Support
Support Management Information Systems (MIS) and associated educational software.
Provide support during examination periods and key school events.
Maintain classroom and curriculum technology.
Support safeguarding, filtering and monitoring solutions in accordance with Trust policies.
Team Working
Work collaboratively with colleagues across all Trust schools.
Provide excellent customer service to teaching and support staff.
Contribute to continuous improvement of IT services.
Share knowledge and best practice with other members of the IT team.
Participate in team meetings, training and professional development activities.
Essential Requirements
Experience
Previous experience working within a school, academy trust or educational environment.
Minimum two years' experience in an IT support role.
Experience supporting Microsoft 365 environments.
Experience troubleshooting Windows 10 and Windows 11 devices.
Experience supporting printers, classroom technology and educational systems.
Experience using an IT service desk or ticket management system.
Technical Knowledge
Microsoft 365 administration.
Microsoft Entra ID user management.
Windows 11 / Windows Server
Active Directory administration.
Basic networking including:
TCP/IP
DNS
DHCP
VLAN concepts
Wireless networking
Device deployment and management.
Personal Skills
Excellent problem-solving ability.
Strong communication and customer service skills.
Ability to manage competing priorities.
Professional and approachable manner.
Commitment to safeguarding and data security.
Full UK driving licence and access to a vehicle.
Desirable Requirements
Microsoft 365 Fundamentals (MS-900).
Microsoft Endpoint Administrator Associate (MD-102).
CompTIA Network+.
Cisco CCNA.
Experience with Microsoft Intune.
Experience with SharePoint administration.
Experience supporting MIS systems such as Arbor, Bromcom or SIMS.
PowerShell knowledge.
Working Arrangements
Salary: £28,000 – £30,000 per annum depending on experience. The top of the range will typically apply to candidates with 3+ years’ relevant experience and/or a relevant certification (e.g. MS-900, MD-102, Network+, CCNA).
Location: Academy Trust schools based in and around Uttoxeter
Contract: Full Time, Full Year
Hours: 37.5 hours per week, Monday to Friday, 08:00 - 17:00
Travel: Regular travel between Trust schools required. Team members travel directly to their assigned site each morning; mileage is not paid for this travel.
DBS Check: Enhanced DBS required
Why Join Us?
Varied role across multiple schools.
Supportive and collaborative IT team.
Investment in training and certification.
Opportunity to develop into a 3rd Line or Network Manager role as part of a growing Trust and IT team.
Standard Trust pension scheme.
25 days annual leave plus bank holidays.
Laptop provided.
Varied work with opportunities to learn new skills.
Meaningful work supporting education and improving outcomes for young people.
How to Apply
To apply, please email your CV to hello@evolveitsupport.co.uk.
Your mission As a Junior Solutions Architect, you'll help customers transform the way they work. Working alongside experienced Solutions Architects, Sales, Product, and Engineering teams, you'll support customers throughout their technical journey, from understanding their challenges to helping design and deliver solutions that create measurable value. This is an ideal opportunity for someone who enjoys technology, loves solving problems, and wants to grow into a trusted technical advisor. What You'll Do Support customer success Participate in customer workshops, discovery sessions, and technical discussions Help understand customer processes, technical environments, and business challenges Support product demonstrations, onboarding activities, and technical training Assist with Proof of Concepts, pilots, and customer rollouts Build trusted relationships through responsiveness and a strong customer-first mindset Contribute to solution design Support the design of scalable customer solutions Prepare demo environments and technical documentation Help validate customer environments and implementation requirements Assist with technical troubleshooting alongside senior colleagues Document learnings and contribute to best practices Collaborate across teams Work closely with Sales, Product Management, Customer Success, and Engineering Translate customer needs into clear technical requirements Share customer feedback to help improve our products Contribute to internal knowledge sharing and continuous improvement Grow every day You'll continuously develop your technical expertise, customer consulting skills, and business understanding while gradually taking ownership of increasingly complex customer engagements. Your profile At ProGlove, we hire for potential as much as experience. We're looking for curious people who enjoy learning, take ownership of their work, and genuinely enjoy helping customers solve problems. You'll likely be successful if you: Hold a Bachelor's degree in Computer Science, Engineering, Information Systems, Logistics, or a related field, or have equivalent practical experience Have some exposure through internships, projects, or early professional experience in pre-sales, solution engineering, consulting, software, hardware, or IT environments Enjoy understanding both technical and business challenges Communicate clearly and confidently with different audiences Are analytical, structured, and enjoy solving problems Take initiative and actively seek learning opportunities Work well with people from different backgrounds and functions Speak fluent English; additional regional languages are a plus Most importantly, you're eager to learn, curious about technology, and excited to grow. Why us? Joining ProGlove means joining a company where your growth matters just as much as your impact. Here's what you can expect: Grow with purpose Access to our School of Growth learning academy Dedicated learning time during working hours Mentoring and coaching from experienced colleagues Work with flexibility Flexible working hours Modern tools and technology to help you do your best work Be part of something meaningful Help shape technology used by global industry leaders Work in an international, collaborative environment Share ideas, challenge the status quo, and make a real impact We care about our people Depending on your location, you'll also benefit from: Competitive compensation Private health insurance and wellbeing initiatives Flexible benefits Employee referral bonuses Our global ProHealth wellbeing program Country-specific benefits tailored to your location Ready to make an impact? If you're excited about technology, enjoy solving real-world problems, and want to grow your career in a collaborative and supportive environment, we'd love to hear from you. Even if you don't meet every single requirement, we encourage you to apply. We know that great potential comes in many different forms, and we're always looking for people who share our values, curiosity, and ambition to grow. What success looks like Success in this role isn't measured by knowing everything on day one. It's about how you learn, collaborate, and grow. Within your first months, you'll: Build strong product and technical knowledge Become confident supporting customer meetings and technical discussions Deliver high-quality demos, pilots, and customer support Contribute valuable ideas and feedback across teams Develop trusted relationships with colleagues and customers Take increasing ownership of customer opportunities while maintaining a customer-first mindset The people who thrive at ProGlove are those who stay curious, embrace feedback, collaborate openly, and continuously look for better ways to solve problems. Meet your team
26/07/2026
Full time
Your mission As a Junior Solutions Architect, you'll help customers transform the way they work. Working alongside experienced Solutions Architects, Sales, Product, and Engineering teams, you'll support customers throughout their technical journey, from understanding their challenges to helping design and deliver solutions that create measurable value. This is an ideal opportunity for someone who enjoys technology, loves solving problems, and wants to grow into a trusted technical advisor. What You'll Do Support customer success Participate in customer workshops, discovery sessions, and technical discussions Help understand customer processes, technical environments, and business challenges Support product demonstrations, onboarding activities, and technical training Assist with Proof of Concepts, pilots, and customer rollouts Build trusted relationships through responsiveness and a strong customer-first mindset Contribute to solution design Support the design of scalable customer solutions Prepare demo environments and technical documentation Help validate customer environments and implementation requirements Assist with technical troubleshooting alongside senior colleagues Document learnings and contribute to best practices Collaborate across teams Work closely with Sales, Product Management, Customer Success, and Engineering Translate customer needs into clear technical requirements Share customer feedback to help improve our products Contribute to internal knowledge sharing and continuous improvement Grow every day You'll continuously develop your technical expertise, customer consulting skills, and business understanding while gradually taking ownership of increasingly complex customer engagements. Your profile At ProGlove, we hire for potential as much as experience. We're looking for curious people who enjoy learning, take ownership of their work, and genuinely enjoy helping customers solve problems. You'll likely be successful if you: Hold a Bachelor's degree in Computer Science, Engineering, Information Systems, Logistics, or a related field, or have equivalent practical experience Have some exposure through internships, projects, or early professional experience in pre-sales, solution engineering, consulting, software, hardware, or IT environments Enjoy understanding both technical and business challenges Communicate clearly and confidently with different audiences Are analytical, structured, and enjoy solving problems Take initiative and actively seek learning opportunities Work well with people from different backgrounds and functions Speak fluent English; additional regional languages are a plus Most importantly, you're eager to learn, curious about technology, and excited to grow. Why us? Joining ProGlove means joining a company where your growth matters just as much as your impact. Here's what you can expect: Grow with purpose Access to our School of Growth learning academy Dedicated learning time during working hours Mentoring and coaching from experienced colleagues Work with flexibility Flexible working hours Modern tools and technology to help you do your best work Be part of something meaningful Help shape technology used by global industry leaders Work in an international, collaborative environment Share ideas, challenge the status quo, and make a real impact We care about our people Depending on your location, you'll also benefit from: Competitive compensation Private health insurance and wellbeing initiatives Flexible benefits Employee referral bonuses Our global ProHealth wellbeing program Country-specific benefits tailored to your location Ready to make an impact? If you're excited about technology, enjoy solving real-world problems, and want to grow your career in a collaborative and supportive environment, we'd love to hear from you. Even if you don't meet every single requirement, we encourage you to apply. We know that great potential comes in many different forms, and we're always looking for people who share our values, curiosity, and ambition to grow. What success looks like Success in this role isn't measured by knowing everything on day one. It's about how you learn, collaborate, and grow. Within your first months, you'll: Build strong product and technical knowledge Become confident supporting customer meetings and technical discussions Deliver high-quality demos, pilots, and customer support Contribute valuable ideas and feedback across teams Develop trusted relationships with colleagues and customers Take increasing ownership of customer opportunities while maintaining a customer-first mindset The people who thrive at ProGlove are those who stay curious, embrace feedback, collaborate openly, and continuously look for better ways to solve problems. Meet your team
We're the team behind the UK's telecom networks-designing, building, upgrading, and maintaining the infrastructure that keeps the country connected. From large scale fibre deployments to next gen connectivity, Comex 2000 delivers with pace, precision, and innovation. We're looking for a motivated and enthusiastic Junior Web Developer to join our Systems Team. This is an exciting opportunity for someone at the early stages of their development career who is passionate about technology, coding, and creating digital solutions that have a real impact on the business. As a Junior Web Developer, you'll support the development, maintenance, and continuous improvement of company software, web applications, websites, and digital solutions. Working alongside experienced developers and technical specialists, you'll help review, test, troubleshoot, and enhance existing code while contributing to the creation of new features and functionality. You'll also gain exposure to modern development practices, including AI assisted development tools, software testing, code reviews, and application improvement initiatives, making this an excellent opportunity to build your technical skills and grow within a supportive development environment. What you'll do Assist with the development, maintenance, and enhancement of company software, applications, and websites Support the creation and delivery of new features and functionality within existing systems Contribute to development projects and continuous improvement initiatives Review code changes and identify defects, inefficiencies, and opportunities for improvement Assist with software testing, validation, and quality assurance activities Support debugging activities and the resolution of coding issues Investigate software related problems and assist with root cause analysis Diagnose technical defects within applications, websites, integrations, and systems Maintain accurate records of issues, fixes, and development activity Identify opportunities to improve application performance, usability, and reliability Support enhancements to existing software solutions and platforms Contribute ideas around innovation, automation, and process improvement Utilise approved AI assisted development tools to support coding, testing, and documentation activities Review and validate AI generated code to ensure quality, security, and compliance with development standards Support the adoption of new technologies and development tools Assist with the creation and maintenance of technical documentation Document system functionality, development updates, and architectural changes Support the maintenance of coding standards, development guidance, and knowledge bases Work collaboratively with internal stakeholders and technical teams to deliver successful solutions Ensure all development activities are completed in line with company standards, policies, and security requirements About you Passionate about web development and software engineering Strong problem solving and analytical skills Excellent communication skills, both written and verbal Able to manage multiple tasks and priorities effectively Comfortable working in a fast paced and deadline driven environment Strong attention to detail and commitment to producing high quality work Willing to learn new technologies, tools, and development methodologies Resilient, adaptable, and comfortable working through changing priorities Able to work collaboratively within a team environment Strong organisational and time management skills Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Power BI Requirements What you'll need Experience developing or supporting websites, applications, or software solutions Understanding of software testing, debugging, and defect resolution techniques Knowledge of version control systems and collaborative development practices Experience reviewing and modifying code under the guidance of senior developers Familiarity with AI assisted development tools and modern software development methodologies Basic understanding of APIs, integrations, and web technologies Experience communicating project updates and technical information to stakeholders Previous experience in a software development, web development, software engineering, or similar technical role is desirable Degree in IT, Computing, Software Engineering, or a related field (desirable) or equivalent experience We Are Comex At Comex 2000, our people are at the heart of everything we do. We believe in creating an inclusive, supportive, and collaborative environment where everyone can thrive. Through innovation, teamwork, and a commitment to excellence, we deliver industry leading solutions for our customers while providing rewarding careers for our employees. We celebrate diversity, champion professional development, and empower our teams to make a real difference every day.
26/07/2026
Full time
We're the team behind the UK's telecom networks-designing, building, upgrading, and maintaining the infrastructure that keeps the country connected. From large scale fibre deployments to next gen connectivity, Comex 2000 delivers with pace, precision, and innovation. We're looking for a motivated and enthusiastic Junior Web Developer to join our Systems Team. This is an exciting opportunity for someone at the early stages of their development career who is passionate about technology, coding, and creating digital solutions that have a real impact on the business. As a Junior Web Developer, you'll support the development, maintenance, and continuous improvement of company software, web applications, websites, and digital solutions. Working alongside experienced developers and technical specialists, you'll help review, test, troubleshoot, and enhance existing code while contributing to the creation of new features and functionality. You'll also gain exposure to modern development practices, including AI assisted development tools, software testing, code reviews, and application improvement initiatives, making this an excellent opportunity to build your technical skills and grow within a supportive development environment. What you'll do Assist with the development, maintenance, and enhancement of company software, applications, and websites Support the creation and delivery of new features and functionality within existing systems Contribute to development projects and continuous improvement initiatives Review code changes and identify defects, inefficiencies, and opportunities for improvement Assist with software testing, validation, and quality assurance activities Support debugging activities and the resolution of coding issues Investigate software related problems and assist with root cause analysis Diagnose technical defects within applications, websites, integrations, and systems Maintain accurate records of issues, fixes, and development activity Identify opportunities to improve application performance, usability, and reliability Support enhancements to existing software solutions and platforms Contribute ideas around innovation, automation, and process improvement Utilise approved AI assisted development tools to support coding, testing, and documentation activities Review and validate AI generated code to ensure quality, security, and compliance with development standards Support the adoption of new technologies and development tools Assist with the creation and maintenance of technical documentation Document system functionality, development updates, and architectural changes Support the maintenance of coding standards, development guidance, and knowledge bases Work collaboratively with internal stakeholders and technical teams to deliver successful solutions Ensure all development activities are completed in line with company standards, policies, and security requirements About you Passionate about web development and software engineering Strong problem solving and analytical skills Excellent communication skills, both written and verbal Able to manage multiple tasks and priorities effectively Comfortable working in a fast paced and deadline driven environment Strong attention to detail and commitment to producing high quality work Willing to learn new technologies, tools, and development methodologies Resilient, adaptable, and comfortable working through changing priorities Able to work collaboratively within a team environment Strong organisational and time management skills Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Power BI Requirements What you'll need Experience developing or supporting websites, applications, or software solutions Understanding of software testing, debugging, and defect resolution techniques Knowledge of version control systems and collaborative development practices Experience reviewing and modifying code under the guidance of senior developers Familiarity with AI assisted development tools and modern software development methodologies Basic understanding of APIs, integrations, and web technologies Experience communicating project updates and technical information to stakeholders Previous experience in a software development, web development, software engineering, or similar technical role is desirable Degree in IT, Computing, Software Engineering, or a related field (desirable) or equivalent experience We Are Comex At Comex 2000, our people are at the heart of everything we do. We believe in creating an inclusive, supportive, and collaborative environment where everyone can thrive. Through innovation, teamwork, and a commitment to excellence, we deliver industry leading solutions for our customers while providing rewarding careers for our employees. We celebrate diversity, champion professional development, and empower our teams to make a real difference every day.
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43 is seeking a Junior Support Engineer to join our growing UK support organization, supporting mission critical public safety systems for global customers including the Greater Manchester Police (GMP). This role is designed for a recent graduate with strong technical fundamentals who is looking to develop real world engineering experience in a high impact, customer facing environment. Unlike traditional support roles, this position is engineering focused, combining customer communication, technical troubleshooting, and hands on software investigation. You will work directly with production systems, collaborate with senior engineers, and contribute to real fixes in the product. Key Responsibilities Serve as a first point of contact for customer support requests via: Phone Ticketing system Email Triage and manage incoming support tickets: Assess severity and priority Reproduce reported issues Communicate clearly with customers on status and next steps Investigate and resolve technical issues, including: Frontend bugs (JavaScript / TypeScript) API and backend related issues Data related issues using SQL Perform hands on technical work such as: Writing and executing SQL queries (read and write operations) Debugging application behaviour using logs and internal tools Developing small scripts or fixes (TypeScript / JavaScript) Proposing and, where appropriate, implementing fixes for simpler issues Collaborate with Engineering teams: Escalate complex issues with clear documentation Participate in root cause analysis Contribute to ongoing product improvements Participate in support operations: Assist with monitoring and incident response Support continuous improvement of internal processes and documentation Required Qualifications Computer Science Software Engineering Or a related technical discipline Strong foundational knowledge of: JavaScript or TypeScript SQL and relational databases Basic web technologies (APIs, HTTP, frontend/backend concepts) Demonstrated ability to: Troubleshoot technical problems logically Learn new systems quickly Communicate clearly and professionally Preferred Qualifications Experience with: Writing SQL queries (SELECT, UPDATE, INSERT) Debugging frontend applications REST APIs and JSON data structures Git or version control systems Exposure to: Production systems or real world software environments Scripting or automation Logging/monitoring tools Key Skills Strong problem solving and analytical thinking Clear and professional communication (both written and verbal) Attention to detail and ability to follow through on issues Ability to balance technical work with customer interaction Willingness to take ownership and learn in a fast paced environment What You'll Gain Hands on experience working with a production scale SaaS platform. Exposure to real customer issues and system behaviour. Opportunity to debug, fix, and improve live software Direct collaboration with experienced engineers and support leadership A strong foundation for a future career in: Software Engineering Site Reliability Engineering (SRE) Technical Support Engineering Location & Work Model Location: Manchester Work Model: Hybrid (3 days per week in Manchester office) Additional Requirements Must meet eligibility requirements for working in the UK Must have been a resident of the UK for a minimum of five (5) consecutive years Will be subject to stringent background checks and security vetting conducted by UK law enforcement authorities: Employment and system access are contingent upon successful completion of all required vetting and clearance processes Willingness to participate in a structured onboarding and training program Ability to work within a team supporting 24 7 operations (shift based coverage as the team scales) What We Offer Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents 18 weeks paid parental leave for primary caregivers plus a ramp back programme Income protection (75% of salary) and death in service cover (4x salary), fully paid Pension through Nest with 3% employer contribution Gym reimbursement for you and your partner Equipment allowance to set up your home office AI tooling including Claude Code Enterprise and ChatGPT Enterprise licences provided Spring Health membership with therapy sessions and mental wellness tools, fully covered Company performance based bonus Paid sabbatical of one month at your five year anniversary Biannual hackathons, learning budget, and a team that genuinely invests in your growth Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email requesting the accommodation.
26/07/2026
Full time
Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43 is seeking a Junior Support Engineer to join our growing UK support organization, supporting mission critical public safety systems for global customers including the Greater Manchester Police (GMP). This role is designed for a recent graduate with strong technical fundamentals who is looking to develop real world engineering experience in a high impact, customer facing environment. Unlike traditional support roles, this position is engineering focused, combining customer communication, technical troubleshooting, and hands on software investigation. You will work directly with production systems, collaborate with senior engineers, and contribute to real fixes in the product. Key Responsibilities Serve as a first point of contact for customer support requests via: Phone Ticketing system Email Triage and manage incoming support tickets: Assess severity and priority Reproduce reported issues Communicate clearly with customers on status and next steps Investigate and resolve technical issues, including: Frontend bugs (JavaScript / TypeScript) API and backend related issues Data related issues using SQL Perform hands on technical work such as: Writing and executing SQL queries (read and write operations) Debugging application behaviour using logs and internal tools Developing small scripts or fixes (TypeScript / JavaScript) Proposing and, where appropriate, implementing fixes for simpler issues Collaborate with Engineering teams: Escalate complex issues with clear documentation Participate in root cause analysis Contribute to ongoing product improvements Participate in support operations: Assist with monitoring and incident response Support continuous improvement of internal processes and documentation Required Qualifications Computer Science Software Engineering Or a related technical discipline Strong foundational knowledge of: JavaScript or TypeScript SQL and relational databases Basic web technologies (APIs, HTTP, frontend/backend concepts) Demonstrated ability to: Troubleshoot technical problems logically Learn new systems quickly Communicate clearly and professionally Preferred Qualifications Experience with: Writing SQL queries (SELECT, UPDATE, INSERT) Debugging frontend applications REST APIs and JSON data structures Git or version control systems Exposure to: Production systems or real world software environments Scripting or automation Logging/monitoring tools Key Skills Strong problem solving and analytical thinking Clear and professional communication (both written and verbal) Attention to detail and ability to follow through on issues Ability to balance technical work with customer interaction Willingness to take ownership and learn in a fast paced environment What You'll Gain Hands on experience working with a production scale SaaS platform. Exposure to real customer issues and system behaviour. Opportunity to debug, fix, and improve live software Direct collaboration with experienced engineers and support leadership A strong foundation for a future career in: Software Engineering Site Reliability Engineering (SRE) Technical Support Engineering Location & Work Model Location: Manchester Work Model: Hybrid (3 days per week in Manchester office) Additional Requirements Must meet eligibility requirements for working in the UK Must have been a resident of the UK for a minimum of five (5) consecutive years Will be subject to stringent background checks and security vetting conducted by UK law enforcement authorities: Employment and system access are contingent upon successful completion of all required vetting and clearance processes Willingness to participate in a structured onboarding and training program Ability to work within a team supporting 24 7 operations (shift based coverage as the team scales) What We Offer Private medical, dental, and vision insurance through AXA Health and BUPA, fully paid for you and your dependents 18 weeks paid parental leave for primary caregivers plus a ramp back programme Income protection (75% of salary) and death in service cover (4x salary), fully paid Pension through Nest with 3% employer contribution Gym reimbursement for you and your partner Equipment allowance to set up your home office AI tooling including Claude Code Enterprise and ChatGPT Enterprise licences provided Spring Health membership with therapy sessions and mental wellness tools, fully covered Company performance based bonus Paid sabbatical of one month at your five year anniversary Biannual hackathons, learning budget, and a team that genuinely invests in your growth Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email requesting the accommodation.
IT Helpdesk Engineer We are seeking a skilled and motivated IT Helpdesk Engineer to join a highly collaborative and award winning IT support team in Hull. This company's aim is to be recognised as one of the leading IT service providers in the country, delivering exceptional support and consultancy to clients who value high quality IT solutions. You will be part of a close knit team of engineers who genuinely support one another and take pride in delivering outstanding service. This is a fantastic opportunity for someone who enjoys problem solving, working in a fast paced environment, and contributing to continuous improvement across IT systems and services. Reporting to the Operations Director, you will provide advanced technical support across a range of client environments, ensuring issues are diagnosed and resolved efficiently, within agreed service levels. You will work across a broad mix of systems and technologies, supporting both users and infrastructure while maintaining a strong focus on communication, professionalism, and service quality. Key Responsibilities Provide desktop and server support across Windows and Linux environments Diagnose and resolve technical issues within agreed SLAs Log, manage, and update incidents using the IT helpdesk system (Remedy) Escalate complex issues to senior engineers when required Monitor backups and carry out test restores Support MS Server and desktop environments Set up and configure new laptops, desktops, and user accounts (Active Directory & email) Install and manage approved software and antivirus solutions Manage Active Directory and user lifecycle administration Support firewall configuration and management Assist with VPN connectivity and network troubleshooting Patch client networks and maintain system updates Ensure accurate documentation of systems, processes, and client environments Identify hardware and software upgrade requirements Maintain software licensing records Provide clear communication to clients and internal teams at all times Support IT projects and site based work when required Skills & Knowledge Strong experience in IT support/helpdesk environments Confident working with Windows OS, Linux systems, TCP/IP networking, and Office 365 Knowledge of firewall and VPN technologies Experience with Active Directory and desktop/server support Strong troubleshooting and problem solving skills Excellent communication skills, both written and verbal A proactive, positive attitude and strong team ethic Full UK driving licence Key Info Location: Hull, HU4 Wage: From £26.5k to £30k per year About the Employer A supportive, close knit team culture Opportunities for training, development, and career progression A workplace where your contribution is genuinely valued Birthday off Company profit share scheme Exposure to a wide range of technologies and projects
26/07/2026
Full time
IT Helpdesk Engineer We are seeking a skilled and motivated IT Helpdesk Engineer to join a highly collaborative and award winning IT support team in Hull. This company's aim is to be recognised as one of the leading IT service providers in the country, delivering exceptional support and consultancy to clients who value high quality IT solutions. You will be part of a close knit team of engineers who genuinely support one another and take pride in delivering outstanding service. This is a fantastic opportunity for someone who enjoys problem solving, working in a fast paced environment, and contributing to continuous improvement across IT systems and services. Reporting to the Operations Director, you will provide advanced technical support across a range of client environments, ensuring issues are diagnosed and resolved efficiently, within agreed service levels. You will work across a broad mix of systems and technologies, supporting both users and infrastructure while maintaining a strong focus on communication, professionalism, and service quality. Key Responsibilities Provide desktop and server support across Windows and Linux environments Diagnose and resolve technical issues within agreed SLAs Log, manage, and update incidents using the IT helpdesk system (Remedy) Escalate complex issues to senior engineers when required Monitor backups and carry out test restores Support MS Server and desktop environments Set up and configure new laptops, desktops, and user accounts (Active Directory & email) Install and manage approved software and antivirus solutions Manage Active Directory and user lifecycle administration Support firewall configuration and management Assist with VPN connectivity and network troubleshooting Patch client networks and maintain system updates Ensure accurate documentation of systems, processes, and client environments Identify hardware and software upgrade requirements Maintain software licensing records Provide clear communication to clients and internal teams at all times Support IT projects and site based work when required Skills & Knowledge Strong experience in IT support/helpdesk environments Confident working with Windows OS, Linux systems, TCP/IP networking, and Office 365 Knowledge of firewall and VPN technologies Experience with Active Directory and desktop/server support Strong troubleshooting and problem solving skills Excellent communication skills, both written and verbal A proactive, positive attitude and strong team ethic Full UK driving licence Key Info Location: Hull, HU4 Wage: From £26.5k to £30k per year About the Employer A supportive, close knit team culture Opportunities for training, development, and career progression A workplace where your contribution is genuinely valued Birthday off Company profit share scheme Exposure to a wide range of technologies and projects
Mark43, Inc. is hiring a Junior Support Engineer in Manchester to support mission-critical public safety systems for GMP and global customers. The role blends customer communication with hands-on software troubleshooting in an engineering-focused environment. This is designed for a recent graduate with strong fundamentals and a passion for real-world engineering work. Hybrid work model with production system exposure and collaboration with senior engineers.
26/07/2026
Full time
Mark43, Inc. is hiring a Junior Support Engineer in Manchester to support mission-critical public safety systems for GMP and global customers. The role blends customer communication with hands-on software troubleshooting in an engineering-focused environment. This is designed for a recent graduate with strong fundamentals and a passion for real-world engineering work. Hybrid work model with production system exposure and collaboration with senior engineers.
Version 1 is seeking a Test Engineer or Software Engineer in Test to design and build Java automation frameworks, and to execute robust test plans within an agile delivery team. You will contribute to API, UI, and integration testing across multiple browsers, integrate tests with CI/CD pipelines, and help drive quality with data-driven approaches and strong collaboration with developers and product owners.
26/07/2026
Full time
Version 1 is seeking a Test Engineer or Software Engineer in Test to design and build Java automation frameworks, and to execute robust test plans within an agile delivery team. You will contribute to API, UI, and integration testing across multiple browsers, integrate tests with CI/CD pipelines, and help drive quality with data-driven approaches and strong collaboration with developers and product owners.
Our formula for success is to hire exceptional people, encourage their ideas and reward their results. As a FPGA Intern, you will build advanced trading applications leveraging cutting edge technology. DRW enables our FPGA Interns to develop a real world trading centric FPGA application under the guidance of senior technologists with the goal of deployment during your ten weeks. While your days will have you immersed in complex projects directly driving DRW's progress, your evenings will be spent exploring the city with organized social events to truly discover what it is like to live and work in London. How you will make an impact Design, develop, test, and deploy proprietary FPGA solutions. Examples include creating: Decoders to receive raw packet data from various exchanges and translate it into a more accessible form. Modules which take decoded data and trigger events for specific instruments traded on that exchange. Novel FPGA architectures to expand our data processing capabilities. Identify innovative solutions to complex problems and advocate for their implementation to your team by communicating your ideas in a clear and concise manner. Conduct robust research using all available resources to determine the best solution. Collaborate with software developers, quantitative traders, and researchers as well as business analysts in cross functional team environments. What you bring to the team Are pursuing a Bachelor's, Master's, or PhD in Electrical Engineering, Computer Engineering, Computer Science, Computer Engineering, Physics, Mathematics, Machine Learning, or any related science discipline and have an expected graduation date between December 2027 and June 2028. Have exposure to the FPGA development flow. Have strong understanding of data structures, and algorithms. An eagerness to learn and apply what you have learned, and to know the impact of your code. Have strong problem solving and analytical reasoning skills. Have strong communication and collaboration skills. Exhibit excellent development skills in System Verilog, Verilog or VHDL and have a working knowledge of C++ or Python and a deep curiosity to learn and absorb new technologies quickly. What to expect during the internship Meaningful projects: You'll receive a challenging project to complete during your time here. Each project, advised by a hardware engineer, promotes a comprehensive learning experience and provides you with meaningful work experience. Community: Throughout the summer, we host a variety of educational, social and team building activities to foster friendship and camaraderie. Housing: DRW provides fully furnished apartments located close to the office -making your morning commute as easy as possible. Mentorship: You'll build a professional relationship with an experienced mentor in your field. Mentors and mentees meet to discuss goals, challenges and professional development and explore the city together at our mentor outings. Education: As technology continues to drive the trading industry forward, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. To prepare you for how technology will continue to impact trading's future landscape, you will complete an options course framed from a developer's standpoint to help you visualize how your technology solutions will be used in real time. As the trading industry continually evolves, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
26/07/2026
Full time
Our formula for success is to hire exceptional people, encourage their ideas and reward their results. As a FPGA Intern, you will build advanced trading applications leveraging cutting edge technology. DRW enables our FPGA Interns to develop a real world trading centric FPGA application under the guidance of senior technologists with the goal of deployment during your ten weeks. While your days will have you immersed in complex projects directly driving DRW's progress, your evenings will be spent exploring the city with organized social events to truly discover what it is like to live and work in London. How you will make an impact Design, develop, test, and deploy proprietary FPGA solutions. Examples include creating: Decoders to receive raw packet data from various exchanges and translate it into a more accessible form. Modules which take decoded data and trigger events for specific instruments traded on that exchange. Novel FPGA architectures to expand our data processing capabilities. Identify innovative solutions to complex problems and advocate for their implementation to your team by communicating your ideas in a clear and concise manner. Conduct robust research using all available resources to determine the best solution. Collaborate with software developers, quantitative traders, and researchers as well as business analysts in cross functional team environments. What you bring to the team Are pursuing a Bachelor's, Master's, or PhD in Electrical Engineering, Computer Engineering, Computer Science, Computer Engineering, Physics, Mathematics, Machine Learning, or any related science discipline and have an expected graduation date between December 2027 and June 2028. Have exposure to the FPGA development flow. Have strong understanding of data structures, and algorithms. An eagerness to learn and apply what you have learned, and to know the impact of your code. Have strong problem solving and analytical reasoning skills. Have strong communication and collaboration skills. Exhibit excellent development skills in System Verilog, Verilog or VHDL and have a working knowledge of C++ or Python and a deep curiosity to learn and absorb new technologies quickly. What to expect during the internship Meaningful projects: You'll receive a challenging project to complete during your time here. Each project, advised by a hardware engineer, promotes a comprehensive learning experience and provides you with meaningful work experience. Community: Throughout the summer, we host a variety of educational, social and team building activities to foster friendship and camaraderie. Housing: DRW provides fully furnished apartments located close to the office -making your morning commute as easy as possible. Mentorship: You'll build a professional relationship with an experienced mentor in your field. Mentors and mentees meet to discuss goals, challenges and professional development and explore the city together at our mentor outings. Education: As technology continues to drive the trading industry forward, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. To prepare you for how technology will continue to impact trading's future landscape, you will complete an options course framed from a developer's standpoint to help you visualize how your technology solutions will be used in real time. As the trading industry continually evolves, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
Technical Standards Manager Microbyte is looking for someone who genuinely cares about how their clients' IT environments are run. Not just whether things are working today, but whether they're built properly, documented correctly, and improving over time. Someone who builds real relationships with the people they support, earns their trust, and becomes the person clients turn to when they want honest advice on what to do next. This isn't a traditional network engineering role, and it isn't a pure account management role either. It sits in the space between the two. You've likely come from a service desk background, reached around 2nd line, and found yourself naturally gravitating toward the clients who needed more than a ticket resolved. You'll have picked up a good working knowledge of IT infrastructure along the way, but what sets you apart is your ability to translate that knowledge into something useful for the people on the other side of the table. Are you the kind of person who spots a recurring problem and wants to fix it properly, not just close the ticket? Do you enjoy building genuine working relationships with clients and understanding how their business actually operates? Have you been looking for a role where your technical knowledge and your people skills matter equally? This is a role with real ownership. You'll carry a portfolio of clients and be responsible for the technical health, documentation, and ongoing improvement of their environments. You'll be their escalation point, their trusted advisor, and the person who keeps their IT strategy moving in the right direction. You'll visit sites, understand how businesses work from the inside, and bring that understanding back into everything you do. At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you're looking for. Duties and Responsibilities Own the technical relationship for a portfolio of 5 to 20 clients, acting as their primary point of escalation and technical contact Carry out regular site visits to assess standards, meet stakeholders, and build a genuine understanding of each client's environment Develop and maintain accurate documentation, including network diagrams, system records, and asset information Collaborate with Virtual IT Directors to shape and agree on client IT strategy and long-term roadmaps Work with the service desk and engineering teams to ensure recurring issues are resolved at the root, not just managed Assist with hardware and software specifications to ensure client procurement decisions are sound and consistent Coordinate with Professional Services on project implementations, bridging the gap between ongoing support and project delivery Hold the standard. Conduct regular checks against Microbyte's client standards and drive remediation where gaps exist Identify and flag risks in client environments before they become incidents Support client relationships with clear, confident communication at all levels, from end users to senior stakeholders Required Experience / Skills Proven experience at 2nd line IT support level or above Strong technical foundation across Microsoft 365, networking, Windows Server, and client infrastructure A natural relationship builder, confident, personable, and able to earn trust quickly Clear and concise communicator, comfortable speaking with both technical teams and non-technical clients Organised and thorough, with an instinct for documentation and keeping things in order A process-driven mindset with genuine curiosity about how businesses work and how IT can improve them Comfortable working independently and managing your own time across a varied client portfolio Full UK driving licence required, pool cars available Desirable Familiarity with virtualisation (VMware, Hyper-V), Active Directory, Entra ID, VoIP, and backup platforms Experience in an MSP environment is a strong advantage Location & Hours Full time, office-based at our Peterborough Head Office. Monday to Thursday: 08:45 to 17:30 Friday: 08:00 to 17:30 Salary: £30,000 to £40,000 dependent on experience.
26/07/2026
Full time
Technical Standards Manager Microbyte is looking for someone who genuinely cares about how their clients' IT environments are run. Not just whether things are working today, but whether they're built properly, documented correctly, and improving over time. Someone who builds real relationships with the people they support, earns their trust, and becomes the person clients turn to when they want honest advice on what to do next. This isn't a traditional network engineering role, and it isn't a pure account management role either. It sits in the space between the two. You've likely come from a service desk background, reached around 2nd line, and found yourself naturally gravitating toward the clients who needed more than a ticket resolved. You'll have picked up a good working knowledge of IT infrastructure along the way, but what sets you apart is your ability to translate that knowledge into something useful for the people on the other side of the table. Are you the kind of person who spots a recurring problem and wants to fix it properly, not just close the ticket? Do you enjoy building genuine working relationships with clients and understanding how their business actually operates? Have you been looking for a role where your technical knowledge and your people skills matter equally? This is a role with real ownership. You'll carry a portfolio of clients and be responsible for the technical health, documentation, and ongoing improvement of their environments. You'll be their escalation point, their trusted advisor, and the person who keeps their IT strategy moving in the right direction. You'll visit sites, understand how businesses work from the inside, and bring that understanding back into everything you do. At Microbyte, we pride ourselves on providing cutting-edge technologies with a fast-paced team of forward thinkers. If you see yourself being involved in an ever-growing MSP with friendly, collaborative offices in the UK, UAE and US, then this could be the role you're looking for. Duties and Responsibilities Own the technical relationship for a portfolio of 5 to 20 clients, acting as their primary point of escalation and technical contact Carry out regular site visits to assess standards, meet stakeholders, and build a genuine understanding of each client's environment Develop and maintain accurate documentation, including network diagrams, system records, and asset information Collaborate with Virtual IT Directors to shape and agree on client IT strategy and long-term roadmaps Work with the service desk and engineering teams to ensure recurring issues are resolved at the root, not just managed Assist with hardware and software specifications to ensure client procurement decisions are sound and consistent Coordinate with Professional Services on project implementations, bridging the gap between ongoing support and project delivery Hold the standard. Conduct regular checks against Microbyte's client standards and drive remediation where gaps exist Identify and flag risks in client environments before they become incidents Support client relationships with clear, confident communication at all levels, from end users to senior stakeholders Required Experience / Skills Proven experience at 2nd line IT support level or above Strong technical foundation across Microsoft 365, networking, Windows Server, and client infrastructure A natural relationship builder, confident, personable, and able to earn trust quickly Clear and concise communicator, comfortable speaking with both technical teams and non-technical clients Organised and thorough, with an instinct for documentation and keeping things in order A process-driven mindset with genuine curiosity about how businesses work and how IT can improve them Comfortable working independently and managing your own time across a varied client portfolio Full UK driving licence required, pool cars available Desirable Familiarity with virtualisation (VMware, Hyper-V), Active Directory, Entra ID, VoIP, and backup platforms Experience in an MSP environment is a strong advantage Location & Hours Full time, office-based at our Peterborough Head Office. Monday to Thursday: 08:45 to 17:30 Friday: 08:00 to 17:30 Salary: £30,000 to £40,000 dependent on experience.
An exciting opportunity to start a career with a diverse and fast-growing team, developing your skills on a variety of innovative projects. We're looking for someone with a strong interest in software development in the context of large scale, low-latency data processing, and presentation of data within a web interface. You don't need to know everything from day one, but curiosity, a willingness to learn, and a hands on mindset are key. Responsibilities You will help create and test software within a skilled team that likes getting things done. You will learn a range of current and new technologies from experienced software and hardware engineers. You will be given increasing responsibility for elements of each project as you continue to prove yourself. There is significant scope to adapt the exact role to your skills and interests, but you will spend time building new capabilities into an existing broad-ranging and scalable 4PB+ data platform, under the supervision and guidance of senior engineers. You'll gain experience of a range of full-stack relevant technologies such as: Python A range of native AWS services Complex data-platform architecture, multi-tenant, partitioned, and access-controlled environments supporting secure and scalable data access Docker & Microservices Modern Web Applications built in React.js, and TypeScript Personal Qualities and Experience You are someone who enjoys learning new skills, finding out things and also learning from mistakes. We'd like you to be reliable, curious, and ready to deal with problems and get them solved. We strongly encourage those from under represented groups to be confident in applying to us. You do not need to have any formal experience working in software, but you should be able to demonstrate your interest by having done something or worked on a 'passion project' yourself. You might have built a full-stack web app, made something interesting using AWS services, built and optimised CICD deployment pipelines, or some other relevant activity. You should have some familiarity with at least one general purpose programming language. You will also be keen to contribute ideas to both the business development and the social side of the company. Successful candidates will need to pass a BPSS (Baseline Personnel Security Standard) check as part of the onboarding process. You would be a valued part of a small but growing team where your ideas and opinions are valued as we continue the exciting journey of One Big Circle. Company Benefits Life Assurance Pension Scheme Work-related training courses Complimentary snacks and refreshments including fresh fruit Access to Bike to Work Scheme Secure bike storage and shower facilities Social Events
26/07/2026
Full time
An exciting opportunity to start a career with a diverse and fast-growing team, developing your skills on a variety of innovative projects. We're looking for someone with a strong interest in software development in the context of large scale, low-latency data processing, and presentation of data within a web interface. You don't need to know everything from day one, but curiosity, a willingness to learn, and a hands on mindset are key. Responsibilities You will help create and test software within a skilled team that likes getting things done. You will learn a range of current and new technologies from experienced software and hardware engineers. You will be given increasing responsibility for elements of each project as you continue to prove yourself. There is significant scope to adapt the exact role to your skills and interests, but you will spend time building new capabilities into an existing broad-ranging and scalable 4PB+ data platform, under the supervision and guidance of senior engineers. You'll gain experience of a range of full-stack relevant technologies such as: Python A range of native AWS services Complex data-platform architecture, multi-tenant, partitioned, and access-controlled environments supporting secure and scalable data access Docker & Microservices Modern Web Applications built in React.js, and TypeScript Personal Qualities and Experience You are someone who enjoys learning new skills, finding out things and also learning from mistakes. We'd like you to be reliable, curious, and ready to deal with problems and get them solved. We strongly encourage those from under represented groups to be confident in applying to us. You do not need to have any formal experience working in software, but you should be able to demonstrate your interest by having done something or worked on a 'passion project' yourself. You might have built a full-stack web app, made something interesting using AWS services, built and optimised CICD deployment pipelines, or some other relevant activity. You should have some familiarity with at least one general purpose programming language. You will also be keen to contribute ideas to both the business development and the social side of the company. Successful candidates will need to pass a BPSS (Baseline Personnel Security Standard) check as part of the onboarding process. You would be a valued part of a small but growing team where your ideas and opinions are valued as we continue the exciting journey of One Big Circle. Company Benefits Life Assurance Pension Scheme Work-related training courses Complimentary snacks and refreshments including fresh fruit Access to Bike to Work Scheme Secure bike storage and shower facilities Social Events
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a junior Network Integration Engineer to be a key part of our Egham team, representing proAV, taking full responsibility for supporting the delivery of IT & Networking for Audio Visual projects by assisting senior engineers and project teams. You'll learn to work with customers, consultants, and internal teams to understand project requirements and expectations. Your focus will be on developing technical skills, gaining experience in producing documentation, and participating in workshops and training sessions. You will help with system setup, testing, and support activities, and gradually take on more responsibility as your skills progress. This is an exciting opportunity to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Assist in reviewing system schemes and network architecture under supervision. Support senior engineers in liaising with project departments, consultants, clients, and contractors. Help with the delivery, integration, and maintenance of systems, focusing on learning network design and connectivity. Use proven technology and learn to explore new solutions to technical problems. Participate in physical setup of systems, including hardware and software, to prove concepts. Assist with off-site testing, on-site commissioning, and configuration programming of network requirements. Learn to interact with client network teams to deliver secure and scalable IP-based AV solutions. Follow system schematics and network designs, ensuring all details and changes are recorded. Represent the company professionally and be open to learning from colleagues. Follow an education roadmap, with certification expectations to be met, and supported by the business. Desirable Skills: Basic understanding of networking principles (TCP/IP, SSH, HTTP, HTTPS, SSL, Multicast, QoS). Willingness to learn troubleshooting of network communication and issues. Interest in video conferencing systems (e.g., Cisco, Microsoft Teams, Zoom). Curiosity about IP connectivity, control, and distribution (e.g., Crestron, Extron, AMX). Additional Skills: Enthusiasm for learning about AV, VC, and IT equipment from major brands. Willingness to keep up-to-date with AV marketplace trends and products. Good verbal and written communication skills. Problem-solving attitude and willingness to ask for help when needed. Organisational skills and ability to work on multiple tasks with guidance. Ability to follow project schedules and plans. Willingness to prioritise tasks and work under pressure with support. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
26/07/2026
Full time
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a junior Network Integration Engineer to be a key part of our Egham team, representing proAV, taking full responsibility for supporting the delivery of IT & Networking for Audio Visual projects by assisting senior engineers and project teams. You'll learn to work with customers, consultants, and internal teams to understand project requirements and expectations. Your focus will be on developing technical skills, gaining experience in producing documentation, and participating in workshops and training sessions. You will help with system setup, testing, and support activities, and gradually take on more responsibility as your skills progress. This is an exciting opportunity to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Assist in reviewing system schemes and network architecture under supervision. Support senior engineers in liaising with project departments, consultants, clients, and contractors. Help with the delivery, integration, and maintenance of systems, focusing on learning network design and connectivity. Use proven technology and learn to explore new solutions to technical problems. Participate in physical setup of systems, including hardware and software, to prove concepts. Assist with off-site testing, on-site commissioning, and configuration programming of network requirements. Learn to interact with client network teams to deliver secure and scalable IP-based AV solutions. Follow system schematics and network designs, ensuring all details and changes are recorded. Represent the company professionally and be open to learning from colleagues. Follow an education roadmap, with certification expectations to be met, and supported by the business. Desirable Skills: Basic understanding of networking principles (TCP/IP, SSH, HTTP, HTTPS, SSL, Multicast, QoS). Willingness to learn troubleshooting of network communication and issues. Interest in video conferencing systems (e.g., Cisco, Microsoft Teams, Zoom). Curiosity about IP connectivity, control, and distribution (e.g., Crestron, Extron, AMX). Additional Skills: Enthusiasm for learning about AV, VC, and IT equipment from major brands. Willingness to keep up-to-date with AV marketplace trends and products. Good verbal and written communication skills. Problem-solving attitude and willingness to ask for help when needed. Organisational skills and ability to work on multiple tasks with guidance. Ability to follow project schedules and plans. Willingness to prioritise tasks and work under pressure with support. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Are you passionate about technology, enjoy solving problems, and eager to build a career in IT? We're looking for an enthusiastic Apprentice Technical Support Engineer to join our Technology & Change Team in Walsall. This is an exciting opportunity for someone with a genuine interest in technology and IT support to gain valuable hands on experience in a professional environment while working towards a recognised qualification. As part of our team, you'll provide direct support to colleagues with their technical queries and issues, developing practical skills across a wide range of technologies. Working alongside experienced IT professionals, you'll receive structured training, mentorship, and support to help you grow your technical knowledge and confidence. As your skills develop, you'll take on increasing responsibility and play an important role in delivering excellent technical support across the business. This is a 100% office based role located in Walsall. PRINCIPAL ACCOUNTABILITIES User Support & Incident Management Assist as a first point of contact for incidents, service requests, and enquiries, with support from senior colleagues. Learn to provide support via phone, chat, ITSM portal, email, and in person. Accurately log and triage tickets in the ITSM system under supervision. Shadow and support the team in resolving hardware/software issues, both remotely and on site. Device Lifecycle & Configuration Learn to image and provision devices using Autopilot and Intune. Support the maintenance and configuration of Microsoft, Apple, and Android devices via the MDM platform. Assist with asset management and audit readiness. Application & Access Management Support application packaging and deployment via Endpoint Manager. Learn about role based and conditional access via Azure AD and Okta. Help with license tracking and software metering. Security & Compliance Assist with patch management and desktop update schedules. Learn about SOx aligned controls and compliance reporting. Monitoring & Reporting Contribute to device health checks and analytics. Participate in feedback loops for service improvement and user experience. Work with Infrastructure, Security, Cloud Services, and Application Support teams. Escalate incidents to senior team members as needed. Participate in Major Incident, Change, and Transition processes as a learner. Help create and maintain knowledge base articles. Identify trends and suggest service improvements. Actively develop skills across EUC technologies through training and mentoring. Project & Operational Support Support approved IT projects and equipment moves. Assist with raising hardware POs and liaising with third party vendors. Participate in the on call rota for out of hours support, as appropriate for your level of training. About You To be successful in this role you will need to have the following knowledge, skills and attributes: Enthusiasm for technology and a willingness to learn. Passion for customer service and user experience Good interpersonal and communication skills. A methodical approach and attention to detail. No prior experience required; training will be provided. Familiarity with Microsoft 365, Windows 11, or endpoint tools (not essential). Interest in ITIL Foundation principles or similar frameworks.
26/07/2026
Full time
Are you passionate about technology, enjoy solving problems, and eager to build a career in IT? We're looking for an enthusiastic Apprentice Technical Support Engineer to join our Technology & Change Team in Walsall. This is an exciting opportunity for someone with a genuine interest in technology and IT support to gain valuable hands on experience in a professional environment while working towards a recognised qualification. As part of our team, you'll provide direct support to colleagues with their technical queries and issues, developing practical skills across a wide range of technologies. Working alongside experienced IT professionals, you'll receive structured training, mentorship, and support to help you grow your technical knowledge and confidence. As your skills develop, you'll take on increasing responsibility and play an important role in delivering excellent technical support across the business. This is a 100% office based role located in Walsall. PRINCIPAL ACCOUNTABILITIES User Support & Incident Management Assist as a first point of contact for incidents, service requests, and enquiries, with support from senior colleagues. Learn to provide support via phone, chat, ITSM portal, email, and in person. Accurately log and triage tickets in the ITSM system under supervision. Shadow and support the team in resolving hardware/software issues, both remotely and on site. Device Lifecycle & Configuration Learn to image and provision devices using Autopilot and Intune. Support the maintenance and configuration of Microsoft, Apple, and Android devices via the MDM platform. Assist with asset management and audit readiness. Application & Access Management Support application packaging and deployment via Endpoint Manager. Learn about role based and conditional access via Azure AD and Okta. Help with license tracking and software metering. Security & Compliance Assist with patch management and desktop update schedules. Learn about SOx aligned controls and compliance reporting. Monitoring & Reporting Contribute to device health checks and analytics. Participate in feedback loops for service improvement and user experience. Work with Infrastructure, Security, Cloud Services, and Application Support teams. Escalate incidents to senior team members as needed. Participate in Major Incident, Change, and Transition processes as a learner. Help create and maintain knowledge base articles. Identify trends and suggest service improvements. Actively develop skills across EUC technologies through training and mentoring. Project & Operational Support Support approved IT projects and equipment moves. Assist with raising hardware POs and liaising with third party vendors. Participate in the on call rota for out of hours support, as appropriate for your level of training. About You To be successful in this role you will need to have the following knowledge, skills and attributes: Enthusiasm for technology and a willingness to learn. Passion for customer service and user experience Good interpersonal and communication skills. A methodical approach and attention to detail. No prior experience required; training will be provided. Familiarity with Microsoft 365, Windows 11, or endpoint tools (not essential). Interest in ITIL Foundation principles or similar frameworks.
Who we are White Label IT has a unique mission: To deliver high-quality helpdesk support on behalf of other IT companies across the UK and internationally. You'd be joining a global support team with offices in Farnborough, Dubai and the USA, at a time when we're growing fast. White Label IT is powered by Microbyte, our sister company and an MSP in its own right. With over two decades of experience delivering comprehensive IT solutions to businesses across the UK and beyond, Microbyte is where White Label IT's approach to quality and technical depth comes from. Microbyte is a separate business with its own clients and focus, but the knowledge, standards and culture flow through everything we do. The role No two days are the same. You'll troubleshoot issues, keep clients informed, and play an active role in the team. If you enjoy solving problems, developing your skills, and being part of a team that celebrates wins together, this is the role for you. Day to day, that means: Handling support queries by phone and email Provide 1st and 2nd line IT support for users with PC hardware, software, and general technical issues. Logging, categorising, and prioritising tickets accurately according to defined processes. Diagnosing and resolving end user IT problems Supporting users with Microsoft 365, Google Workspace and similar tools Assist with network monitoring and basic troubleshooting of LAN, Wi Fi, and connectivity issues. Setting up new user accounts and resolving access or password issues Working alongside senior engineers on escalated tickets What we're looking for We are specifically looking for someone with the ambition and curiosity. Experience is great, but attitude matters more. If you're a quick learner who thrives under a bit of pressure and genuinely enjoys helping people, we'd love to hear from you. The ideal candidate should have: Strong customer service skills and confident, clear communication Enthusiasm to learn, grow, and to be a great teammate Some familiarity with Microsoft 365, Azure or Active Directory Basic network troubleshooting knowledge Comfort using MS Office day to day An understanding of PC, laptop and tablet setups Certifications like A+, Network+, MS-900 or AZ-900 are a real plus Employment Type: Full time, Permanent Location: Farnborough
26/07/2026
Full time
Who we are White Label IT has a unique mission: To deliver high-quality helpdesk support on behalf of other IT companies across the UK and internationally. You'd be joining a global support team with offices in Farnborough, Dubai and the USA, at a time when we're growing fast. White Label IT is powered by Microbyte, our sister company and an MSP in its own right. With over two decades of experience delivering comprehensive IT solutions to businesses across the UK and beyond, Microbyte is where White Label IT's approach to quality and technical depth comes from. Microbyte is a separate business with its own clients and focus, but the knowledge, standards and culture flow through everything we do. The role No two days are the same. You'll troubleshoot issues, keep clients informed, and play an active role in the team. If you enjoy solving problems, developing your skills, and being part of a team that celebrates wins together, this is the role for you. Day to day, that means: Handling support queries by phone and email Provide 1st and 2nd line IT support for users with PC hardware, software, and general technical issues. Logging, categorising, and prioritising tickets accurately according to defined processes. Diagnosing and resolving end user IT problems Supporting users with Microsoft 365, Google Workspace and similar tools Assist with network monitoring and basic troubleshooting of LAN, Wi Fi, and connectivity issues. Setting up new user accounts and resolving access or password issues Working alongside senior engineers on escalated tickets What we're looking for We are specifically looking for someone with the ambition and curiosity. Experience is great, but attitude matters more. If you're a quick learner who thrives under a bit of pressure and genuinely enjoys helping people, we'd love to hear from you. The ideal candidate should have: Strong customer service skills and confident, clear communication Enthusiasm to learn, grow, and to be a great teammate Some familiarity with Microsoft 365, Azure or Active Directory Basic network troubleshooting knowledge Comfort using MS Office day to day An understanding of PC, laptop and tablet setups Certifications like A+, Network+, MS-900 or AZ-900 are a real plus Employment Type: Full time, Permanent Location: Farnborough
Job Description Job Purpose This is an exciting opportunity to enhance your existing skillset and gain technical knowledge and experience by working alongside highly skilled & experienced senior engineers. Throughout the placement, you will be delivering a series of work packages aimed at enhancing the capabilities of existing products, with scope to help define the technical solution under guidance from your colleagues. This is a hands on role, gaining exposure to all elements of the software and product development lifecycle, adopting the latest industry standard tools and technologies stacks. Job Context Exposure to good engineering practices to design and implement new features for existing products Analyse scope and requirements, identify and solve problems Develop skills to provide innovative solutions to technical problems Work with in an agile multi disciplined team Apply knowledge in programming languages to solve real world problems Job Dimensions The role will be based in the UK, with some level of working from home negotiable. Key Accountabilities Deliver agreed work packages on time and to the agreed quality/standards Coordinate and deliver in cooperation with other project teams Qualifications, Experience & Skills Qualifications: Working towards a degree in a relevant subject (Software Engineering or equivalent). Skills: Ability to analyse the scope of the tasks Interpret and/or contribute to requirements and specifications Work with other engineers to design and debug systems Documentation skills to be able to articulate and record design decisions and technical aspects of the work packages developed Java or Python programming languages Basic understanding of testing Experience of communications protocols such as TCP IP Object Orientated Design UML Methodical approach to problem solving Capable of driving ideas/projects forward Able to work effectively to meet agreed timescales having considered and planned the project activities Delivering work packages, not just researching ideas or theorising Well organised Proactive Excellent written and oral communication skills in English Good interpersonal skills with a pleasant and can do attitude Database principles (basic SQL and/or database terminology)
26/07/2026
Full time
Job Description Job Purpose This is an exciting opportunity to enhance your existing skillset and gain technical knowledge and experience by working alongside highly skilled & experienced senior engineers. Throughout the placement, you will be delivering a series of work packages aimed at enhancing the capabilities of existing products, with scope to help define the technical solution under guidance from your colleagues. This is a hands on role, gaining exposure to all elements of the software and product development lifecycle, adopting the latest industry standard tools and technologies stacks. Job Context Exposure to good engineering practices to design and implement new features for existing products Analyse scope and requirements, identify and solve problems Develop skills to provide innovative solutions to technical problems Work with in an agile multi disciplined team Apply knowledge in programming languages to solve real world problems Job Dimensions The role will be based in the UK, with some level of working from home negotiable. Key Accountabilities Deliver agreed work packages on time and to the agreed quality/standards Coordinate and deliver in cooperation with other project teams Qualifications, Experience & Skills Qualifications: Working towards a degree in a relevant subject (Software Engineering or equivalent). Skills: Ability to analyse the scope of the tasks Interpret and/or contribute to requirements and specifications Work with other engineers to design and debug systems Documentation skills to be able to articulate and record design decisions and technical aspects of the work packages developed Java or Python programming languages Basic understanding of testing Experience of communications protocols such as TCP IP Object Orientated Design UML Methodical approach to problem solving Capable of driving ideas/projects forward Able to work effectively to meet agreed timescales having considered and planned the project activities Delivering work packages, not just researching ideas or theorising Well organised Proactive Excellent written and oral communication skills in English Good interpersonal skills with a pleasant and can do attitude Database principles (basic SQL and/or database terminology)
One Big Circle Ltd is offering an exciting entry-level software role in Bristol, designed for individuals with a strong interest in software development on large-scale, low-latency data processing projects. You will work with a small, growing team and learn by doing, building full-stack capabilities and contributing to a broad data platform. The role emphasizes curiosity, a hands-on mindset, and willingness to learn from senior engineers.
26/07/2026
Full time
One Big Circle Ltd is offering an exciting entry-level software role in Bristol, designed for individuals with a strong interest in software development on large-scale, low-latency data processing projects. You will work with a small, growing team and learn by doing, building full-stack capabilities and contributing to a broad data platform. The role emphasizes curiosity, a hands-on mindset, and willingness to learn from senior engineers.
Office/Home Hybrid Working Do you thrive on organization and making things run seamlessly? Are you looking for an opportunity to support a collaborative People function while contributing to a large and complex infrastructure programme? If so, this could be the role for you. Create Solutions that will enable a better tomorrow As a Team Support Coordinator, you will play a key role in supporting the People Team by coordinating programme activities, maintaining governance and documentation, and ensuring the efficient delivery of people initiatives. Working closely with the Head of Culture, Senior People Manager, and wider People Team, you will provide administrative, logistical, and coordination support that enables the successful delivery of strategic people programmes across the Lower Thames Crossing Programme. Your key responsibilities will include: Coordinate People Team activities, supporting communication, governance, and onboarding across the Lower Thames Crossing (LTC) Programme. Maintain People Team documentation in the LTC Hub (SharePoint) and Information Management System (IMS), ensuring content is accurate, current, and accessible. Provide administrative and logistical support, including meeting coordination, diary management, event planning, team activities, and budget monitoring. Coordinate the planning and delivery of People Team events, workshops, Learning Cohorts, Learning Hubs, Mini Hubs, and other engagement initiatives. Conduct quality assurance checks to ensure organizational charts and People information are accurate, up to date, and published on the LTC Hub. Support People Governance and Assurance by ensuring compliance with programme policies, governance requirements, reporting standards, and established processes. Assist in delivering key People initiatives, including Equity, Diversity & Inclusion (EDI), People Strategy milestones, and Learning & Development programmes. Manage and distribute programme-wide and targeted communications through Populo under the guidance of the Head of Culture and Senior People Manager. Promote Health, Safety, Security and Wellbeing (HSSW) by supporting programme initiatives and the implementation of HSSW strategies. Your skills. Our team. Together we design the future. The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners, or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve. Furthermore, you should: Have previous experience in project coordination, administrative, or business support role, ideally within HR, People, Learning & Development, or a project environment. Have experience supporting governance processes, maintaining documentation, and ensuring compliance with organizational policies and procedures. Have high degree of computer literacy including immediate to advanced knowledge of SharePoint, Microsoft Office including Word, PowerPoint and Excel and other software with a willingness and skill to learnnew programsquickly. Be able to communicate with all levels in an organization to produce timely documents etc Have well-developed interpersonal skills and the ability to manage pressure, work with different leadership styles and ensure tasks are completed. Be willing and quick to learn new tools and systems A place to work and so much more At COWI, we work together with our customers to shape a sustainable and livable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead, by example, by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home. With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer: To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) If you have any unanswered questions about the role or what we have to offer, please reach out to our Talent Acquisition Specialist- Shruti Gupta at . Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer. COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
26/07/2026
Full time
Office/Home Hybrid Working Do you thrive on organization and making things run seamlessly? Are you looking for an opportunity to support a collaborative People function while contributing to a large and complex infrastructure programme? If so, this could be the role for you. Create Solutions that will enable a better tomorrow As a Team Support Coordinator, you will play a key role in supporting the People Team by coordinating programme activities, maintaining governance and documentation, and ensuring the efficient delivery of people initiatives. Working closely with the Head of Culture, Senior People Manager, and wider People Team, you will provide administrative, logistical, and coordination support that enables the successful delivery of strategic people programmes across the Lower Thames Crossing Programme. Your key responsibilities will include: Coordinate People Team activities, supporting communication, governance, and onboarding across the Lower Thames Crossing (LTC) Programme. Maintain People Team documentation in the LTC Hub (SharePoint) and Information Management System (IMS), ensuring content is accurate, current, and accessible. Provide administrative and logistical support, including meeting coordination, diary management, event planning, team activities, and budget monitoring. Coordinate the planning and delivery of People Team events, workshops, Learning Cohorts, Learning Hubs, Mini Hubs, and other engagement initiatives. Conduct quality assurance checks to ensure organizational charts and People information are accurate, up to date, and published on the LTC Hub. Support People Governance and Assurance by ensuring compliance with programme policies, governance requirements, reporting standards, and established processes. Assist in delivering key People initiatives, including Equity, Diversity & Inclusion (EDI), People Strategy milestones, and Learning & Development programmes. Manage and distribute programme-wide and targeted communications through Populo under the guidance of the Head of Culture and Senior People Manager. Promote Health, Safety, Security and Wellbeing (HSSW) by supporting programme initiatives and the implementation of HSSW strategies. Your skills. Our team. Together we design the future. The first step to success in this role is that you are eager to collaborate with the people around you, whether they are colleagues, partners, or customers. Developing ties with others is something you do by acting respectfully and delivering on your promises. And you never get set in your ways but keep exploring new insights and ways to improve. Furthermore, you should: Have previous experience in project coordination, administrative, or business support role, ideally within HR, People, Learning & Development, or a project environment. Have experience supporting governance processes, maintaining documentation, and ensuring compliance with organizational policies and procedures. Have high degree of computer literacy including immediate to advanced knowledge of SharePoint, Microsoft Office including Word, PowerPoint and Excel and other software with a willingness and skill to learnnew programsquickly. Be able to communicate with all levels in an organization to produce timely documents etc Have well-developed interpersonal skills and the ability to manage pressure, work with different leadership styles and ensure tasks are completed. Be willing and quick to learn new tools and systems A place to work and so much more At COWI, we work together with our customers to shape a sustainable and livable world. We do it by applying our knowledge and curiosity - and sometimes even our courage - to create the solutions the world needs today to enable a better tomorrow. We support our customers' transition towards increased sustainability. We strive to lead, by example, by embedding environmental management, social responsibility and good governance into our business practices and the options we provide to our customers.We value differences and development and cultivate an environment of belonging and having fun. Because that is what brings out the best in you, at work and at home. With offices primarily located in the Nordic region, the UK, North America and India, we are currently more than 7,500 people who bring their expertise in engineering, architecture, energy and environment into play. What we also offer: To us, a fair reward is more than a competitive salary. We want to take care of our people professionally and personally as well. Some of our benefits include: 28days' holidayplus all UKbank and public holidays Formalised development plans and yearly promotion opportunities Private health care, for you anda contribution from you foryour immediate dependents Flexible and hybrid working conditions Annual subscription fees paid for your membership of two Professional Institutions Group personal pension scheme - salary exchange Life assurance Maternity Leave: 1-20weeks full pay, 21-26 weeks half pay, 27-39Statutory (SMP) 40-52 weeks unpaid (eligibility criteria will apply) Paternity Leave: 12 weeks full pay (eligibility criteria will apply) Optional benefits include: Electric vehicle lease Annual Rail card (available for under 30s) If you have any unanswered questions about the role or what we have to offer, please reach out to our Talent Acquisition Specialist- Shruti Gupta at . Get to know us even better at our website where you can learn more about our projects, our strategy, what we want to achieve and what life is like at COWI. Equal opportunity employer. COWI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to ethnicity, colour, religion, gender, national origin, age or disability. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Description We're looking for a motivated Junior to Mid-Level Software Engineer to join our digital website engineering team. Specifically, we're looking for someone with experience in frontend development using Next.js, backend development with Laravel, and a foundation in Test-Driven Development (TDD). Our web team has an exciting roadmap of work ahead of them, as we continue to scale and improve our customer offering. You'll be joining a collaborative team and working on projects ranging from dynamic web platforms to scalable backend APIs. What You'll Be Doing Develop and maintain web applications using Next.js (React-based framework) and Laravel. Collaborate with designers and backend developers to implement responsive and dynamic user interfaces. Write clean, maintainable, and testable code following TDD principles. Build RESTful APIs and integrate frontend with backend services. Participate in code reviews, sprint planning, and technical discussions. Debug and resolve technical issues across the stack. Stay updated with best practices and emerging trends in web development. What We're Looking For Essential skills: 1-3 years of professional experience in web development. Proficiency with Next.js and React.js. Experience with Laravel (PHP) backend framework. Understanding and practical experience with Test-Driven Development (TDD). Familiarity with relational databases such as MySQL. Experience working with Git and modern development workflows. Nice-to-have skills: Experience with Tailwind CSS. Familiarity with REST APIs. Understanding of CI/CD pipelines. Experience working in an Agile environment. What You Can Expect Meaningful work You'll be contributing to digital websites and initiatives that support our entire global business. A standout workspace Based in our purpose-built Radius Campus HQ in Crewe, you'll enjoy: Modern, collaborative workspaces Onsite gym, café, and barista station A unique sports bar A Doctor Who themed office Career development Your impact on Radius will be rewarded with the opportunity to progress your career in many directions. The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working. Every individual, from entry-level to the senior team, have their own personal development plans with clear routes for progression and regular reviews. Rewards and Benefits In addition to a competitive salary, you'll have access to a reward and benefits package which includes: Pension Life assurance Employee fuel card scheme Electric Vehicle scheme Employee assistance programme Wellness and healthcare assistance via by Unum 'Cycle to work' scheme Free breakfast daily in the office Free gym access at Radius Campus HQ Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
26/07/2026
Full time
Job Description We're looking for a motivated Junior to Mid-Level Software Engineer to join our digital website engineering team. Specifically, we're looking for someone with experience in frontend development using Next.js, backend development with Laravel, and a foundation in Test-Driven Development (TDD). Our web team has an exciting roadmap of work ahead of them, as we continue to scale and improve our customer offering. You'll be joining a collaborative team and working on projects ranging from dynamic web platforms to scalable backend APIs. What You'll Be Doing Develop and maintain web applications using Next.js (React-based framework) and Laravel. Collaborate with designers and backend developers to implement responsive and dynamic user interfaces. Write clean, maintainable, and testable code following TDD principles. Build RESTful APIs and integrate frontend with backend services. Participate in code reviews, sprint planning, and technical discussions. Debug and resolve technical issues across the stack. Stay updated with best practices and emerging trends in web development. What We're Looking For Essential skills: 1-3 years of professional experience in web development. Proficiency with Next.js and React.js. Experience with Laravel (PHP) backend framework. Understanding and practical experience with Test-Driven Development (TDD). Familiarity with relational databases such as MySQL. Experience working with Git and modern development workflows. Nice-to-have skills: Experience with Tailwind CSS. Familiarity with REST APIs. Understanding of CI/CD pipelines. Experience working in an Agile environment. What You Can Expect Meaningful work You'll be contributing to digital websites and initiatives that support our entire global business. A standout workspace Based in our purpose-built Radius Campus HQ in Crewe, you'll enjoy: Modern, collaborative workspaces Onsite gym, café, and barista station A unique sports bar A Doctor Who themed office Career development Your impact on Radius will be rewarded with the opportunity to progress your career in many directions. The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working. Every individual, from entry-level to the senior team, have their own personal development plans with clear routes for progression and regular reviews. Rewards and Benefits In addition to a competitive salary, you'll have access to a reward and benefits package which includes: Pension Life assurance Employee fuel card scheme Electric Vehicle scheme Employee assistance programme Wellness and healthcare assistance via by Unum 'Cycle to work' scheme Free breakfast daily in the office Free gym access at Radius Campus HQ Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
We are seeking an experienced and proactive Senior IT Support Engineer to join our growing IT team. This is a senior technical role requiring strong troubleshooting skills, infrastructure experience, and the ability to lead and mentor junior support staff. The successful candidate will act as the primary escalation point for complex technical issues while helping to maintain a secure, reliable, and high-performing IT environment. Join METCLOUD - Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK's rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies, the need for secure, compliant, and sovereign platforms is growing, and METCLOUD is leading the way. With sovereign cloud, AI, and cybersecurity adoption projected to grow significantly over the next decade, this is a great opportunity to join a company at the intersection of cloud security, artificial intelligence, and national digital resilience. We are not only enabling innovation but also securing it. METCLOUD specialises in sovereign, private, and public cloud security, delivering innovative, tailored services that seamlessly align with our clients' operational, regulatory, and security requirements. We leverage cutting edge cybersecurity technologies, alongside AI and Generative AI capabilities, to enhance threat detection, automate security operations, and protect sensitive workloads, including AI driven applications and data pipelines, across complex cloud environments. Headquartered in Birmingham, METCLOUD aims to build a globally recognised brand known for trusted, secure cloud and AI enabled cybersecurity solutions. Our platforms help organisations safely adopt AI and Generative AI while keeping full control over their data, models, and intellectual property. Our people are central to our success. We foster a culture of innovation, collaboration, and continuous learning, so our teams can work with the latest cloud, security, and AI technologies and make a tangible impact in a fast growing market. If you are passionate about cloud security, AI, Generative AI, and shaping the future of sovereign digital infrastructure, METCLOUD offers an exciting opportunity to join a company defining the next era of secure cloud services. Key Responsibilities Technical Support Provide advanced Level 3 support for hardware, software, network, and infrastructure related issues. Act as the escalation point for incidents that cannot be resolved by Level 1 and Level 2 support teams. Diagnose and resolve complex technical problems across desktop, server, network, and cloud environments. Support and administer Microsoft 365, Azure, Active Directory, Exchange Online, and related services. Manage Windows Server environments, Group Policies, file services, and user administration. Monitor, maintain, and optimise network infrastructure, including switches, firewalls, wireless networks, and VPN connectivity. Ensure backups, disaster recovery processes, and security controls are operating effectively. Maintain technical documentation and contribute to the knowledge base. Leadership & Team Support Mentor and provide technical guidance to 1st and 2nd Line support engineers Assist with ticket prioritisation, workload management, and escalation procedures. Support onboarding and training of new team members. Promote best practices in customer service, troubleshooting, and IT operations. Collaborate with management on service improvements and IT projects Projects & Continuous Improvement Participate in infrastructure upgrades, system migrations, and cloud adoption projects. Identify recurring issues and implement long term solutions. Recommend improvements to systems, processes, and security controls. Support IT audits, compliance requirements, and cybersecurity initiatives. Experience Minimum 10 years' experience in IT support or systems administration. Strong knowledge of: Microsoft 365 Administration Microsoft Exchange Online Microsoft SharePoint Online Microsoft Entra ID Microsoft Azure Microsoft Windows Server Administration Microsoft Active Directory and Group Policy Virtualisation technologies (VMware and/ or Hyper V) Endpoint security and device management Backup and disaster recovery solutions Networking (TCP/IP, DNS, DHCP, VPN, VLANs) Network switching and Wi Fi (Aruba) Network Security (SonicWALL) Proven experience troubleshooting complex technical issues. Excellent communication and customer service skills. Ability to work independently and manage multiple priorities. Desirable Qualifications Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: AI Business Professional Microsoft Certified: Copilot and Agent Administration Fundamentals ITIL Foundation Certification. CompTIA Network+, Security+, or equivalent. Experience with cybersecurity frameworks and best practices. Skills Ability to work independently and as a member of a team. Excellent interpersonal and communication skills and effective report writing skills. Flexible approach to work according to the needs of the organisation and excellent organisational skills. Confident in using IT applications. Attention to detail and good timekeeping. Ability to demonstrate high levels of attention to detail. Benefits Salary negotiable 25 days annual holiday + bank holidays Company pension scheme (after the qualifying period) Private Health Care (after 1 year of completed service) Private Life Insurance Great working environment with a young and passionate team Part of a company which strives to invest in People (training, wellbeing programs) Working hours: 37.5 hours per week
26/07/2026
Full time
We are seeking an experienced and proactive Senior IT Support Engineer to join our growing IT team. This is a senior technical role requiring strong troubleshooting skills, infrastructure experience, and the ability to lead and mentor junior support staff. The successful candidate will act as the primary escalation point for complex technical issues while helping to maintain a secure, reliable, and high-performing IT environment. Join METCLOUD - Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK's rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies, the need for secure, compliant, and sovereign platforms is growing, and METCLOUD is leading the way. With sovereign cloud, AI, and cybersecurity adoption projected to grow significantly over the next decade, this is a great opportunity to join a company at the intersection of cloud security, artificial intelligence, and national digital resilience. We are not only enabling innovation but also securing it. METCLOUD specialises in sovereign, private, and public cloud security, delivering innovative, tailored services that seamlessly align with our clients' operational, regulatory, and security requirements. We leverage cutting edge cybersecurity technologies, alongside AI and Generative AI capabilities, to enhance threat detection, automate security operations, and protect sensitive workloads, including AI driven applications and data pipelines, across complex cloud environments. Headquartered in Birmingham, METCLOUD aims to build a globally recognised brand known for trusted, secure cloud and AI enabled cybersecurity solutions. Our platforms help organisations safely adopt AI and Generative AI while keeping full control over their data, models, and intellectual property. Our people are central to our success. We foster a culture of innovation, collaboration, and continuous learning, so our teams can work with the latest cloud, security, and AI technologies and make a tangible impact in a fast growing market. If you are passionate about cloud security, AI, Generative AI, and shaping the future of sovereign digital infrastructure, METCLOUD offers an exciting opportunity to join a company defining the next era of secure cloud services. Key Responsibilities Technical Support Provide advanced Level 3 support for hardware, software, network, and infrastructure related issues. Act as the escalation point for incidents that cannot be resolved by Level 1 and Level 2 support teams. Diagnose and resolve complex technical problems across desktop, server, network, and cloud environments. Support and administer Microsoft 365, Azure, Active Directory, Exchange Online, and related services. Manage Windows Server environments, Group Policies, file services, and user administration. Monitor, maintain, and optimise network infrastructure, including switches, firewalls, wireless networks, and VPN connectivity. Ensure backups, disaster recovery processes, and security controls are operating effectively. Maintain technical documentation and contribute to the knowledge base. Leadership & Team Support Mentor and provide technical guidance to 1st and 2nd Line support engineers Assist with ticket prioritisation, workload management, and escalation procedures. Support onboarding and training of new team members. Promote best practices in customer service, troubleshooting, and IT operations. Collaborate with management on service improvements and IT projects Projects & Continuous Improvement Participate in infrastructure upgrades, system migrations, and cloud adoption projects. Identify recurring issues and implement long term solutions. Recommend improvements to systems, processes, and security controls. Support IT audits, compliance requirements, and cybersecurity initiatives. Experience Minimum 10 years' experience in IT support or systems administration. Strong knowledge of: Microsoft 365 Administration Microsoft Exchange Online Microsoft SharePoint Online Microsoft Entra ID Microsoft Azure Microsoft Windows Server Administration Microsoft Active Directory and Group Policy Virtualisation technologies (VMware and/ or Hyper V) Endpoint security and device management Backup and disaster recovery solutions Networking (TCP/IP, DNS, DHCP, VPN, VLANs) Network switching and Wi Fi (Aruba) Network Security (SonicWALL) Proven experience troubleshooting complex technical issues. Excellent communication and customer service skills. Ability to work independently and manage multiple priorities. Desirable Qualifications Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: AI Business Professional Microsoft Certified: Copilot and Agent Administration Fundamentals ITIL Foundation Certification. CompTIA Network+, Security+, or equivalent. Experience with cybersecurity frameworks and best practices. Skills Ability to work independently and as a member of a team. Excellent interpersonal and communication skills and effective report writing skills. Flexible approach to work according to the needs of the organisation and excellent organisational skills. Confident in using IT applications. Attention to detail and good timekeeping. Ability to demonstrate high levels of attention to detail. Benefits Salary negotiable 25 days annual holiday + bank holidays Company pension scheme (after the qualifying period) Private Health Care (after 1 year of completed service) Private Life Insurance Great working environment with a young and passionate team Part of a company which strives to invest in People (training, wellbeing programs) Working hours: 37.5 hours per week
Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep experts enable our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're an award winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you! Job Description You may have been working as a Test Engineer, Software Engineer in Test, or Test Analyst who writes Java the way most people write emails - fluently, without thinking twice. You are as comfortable designing and building an automation framework from scratch as you are executing a test plan, and you take genuine pride in the quality of the test code you produce, not just the coverage it achieves. You will be part of an agile delivery team helping clients achieve meaningful business transformation, embedded alongside developers and product owners with a shared responsibility for quality. This is not a role for someone who treats automation as an optional extra - Java based test engineering is at the core of what you will be doing, and the expectation is that you bring real depth to it. You may also get involved with: Designing, building, and maintaining Java based automation frameworks from the ground up, producing test code that is structured, reusable, version controlled, and maintainable to the same standard as production code Delivering automated test coverage across functional, cross browser, API, integration, and acceptance testing layers, with overnight regression runs that the team can rely on Building and extending API test suites using frameworks such as Karate or REST assured, validating service contracts, data integrity, and integration behaviour Defining and executing test strategies, plans, and scripts across agile delivery cycles, with clear traceability from requirements through to test coverage Supporting development teams to write and automate tests that guide development, including contributing to test driven and behaviour driven approaches where appropriate Performing front end cross browser functional testing, exploratory testing, system integration testing, and user acceptance testing as the engagement requires Accurate defect recording, monitoring, and root cause analysis, feeding quality data back into the team to drive continuous improvement Reviewing and improving test environments, CI/CD pipeline integration, and test processes to maintain high quality standards across the delivery lifecycle Providing test estimates and contributing to planning sessions with a realistic, evidence based view of testing effort Qualifications What we are looking for: Strong, demonstrable Java skills - this is the core requirement. You should be able to build, review, and own Java based test automation frameworks, not just work within one someone else has built Proven experience designing and implementing automation frameworks using Java, with hands on knowledge of tools such as Selenium, Playwright, Cypress, or Karate - and the judgement to pick the right one for the context Solid experience delivering automated test coverage across functional, cross browser, API, integration, and acceptance testing, ideally with overnight regression pipelines as part of your normal delivery rhythm Practical experience with API testing using Java based frameworks, including the ability to write contract tests, validate request/response behaviour, authentication flows, and data consistency across integrated services Comfortable working across both automated and manual testing disciplines - you know when to automate and when not to, and you can do both well Experience integrating automated tests into CI/CD pipelines and maintaining quality gates that give the team genuine confidence in each release Worked in agile or scrum delivery environments, with an understanding of how testing fits within sprints and how to keep pace with a fast moving development team Clear communication skills, with the ability to report on test progress, coverage gaps, and defect trends in a way that is useful to both technical and non technical stakeholders Resident in the UK for five or more years with no more than 30 days per year out of the UK to meet Security Clearance (SC) eligibility, or currently holding Security Clearance Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working: Version 1 is tremendously understanding of life events and people's individual circumstances and offers flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including Pension, Private Healthcare Cover, Life Assurance, Financial advice, and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1's Annual Excellence Awards & "Call Out" platform Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes And many more exciting benefits drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive, and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links:
26/07/2026
Full time
Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep experts enable our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're an award winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, €350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you! Job Description You may have been working as a Test Engineer, Software Engineer in Test, or Test Analyst who writes Java the way most people write emails - fluently, without thinking twice. You are as comfortable designing and building an automation framework from scratch as you are executing a test plan, and you take genuine pride in the quality of the test code you produce, not just the coverage it achieves. You will be part of an agile delivery team helping clients achieve meaningful business transformation, embedded alongside developers and product owners with a shared responsibility for quality. This is not a role for someone who treats automation as an optional extra - Java based test engineering is at the core of what you will be doing, and the expectation is that you bring real depth to it. You may also get involved with: Designing, building, and maintaining Java based automation frameworks from the ground up, producing test code that is structured, reusable, version controlled, and maintainable to the same standard as production code Delivering automated test coverage across functional, cross browser, API, integration, and acceptance testing layers, with overnight regression runs that the team can rely on Building and extending API test suites using frameworks such as Karate or REST assured, validating service contracts, data integrity, and integration behaviour Defining and executing test strategies, plans, and scripts across agile delivery cycles, with clear traceability from requirements through to test coverage Supporting development teams to write and automate tests that guide development, including contributing to test driven and behaviour driven approaches where appropriate Performing front end cross browser functional testing, exploratory testing, system integration testing, and user acceptance testing as the engagement requires Accurate defect recording, monitoring, and root cause analysis, feeding quality data back into the team to drive continuous improvement Reviewing and improving test environments, CI/CD pipeline integration, and test processes to maintain high quality standards across the delivery lifecycle Providing test estimates and contributing to planning sessions with a realistic, evidence based view of testing effort Qualifications What we are looking for: Strong, demonstrable Java skills - this is the core requirement. You should be able to build, review, and own Java based test automation frameworks, not just work within one someone else has built Proven experience designing and implementing automation frameworks using Java, with hands on knowledge of tools such as Selenium, Playwright, Cypress, or Karate - and the judgement to pick the right one for the context Solid experience delivering automated test coverage across functional, cross browser, API, integration, and acceptance testing, ideally with overnight regression pipelines as part of your normal delivery rhythm Practical experience with API testing using Java based frameworks, including the ability to write contract tests, validate request/response behaviour, authentication flows, and data consistency across integrated services Comfortable working across both automated and manual testing disciplines - you know when to automate and when not to, and you can do both well Experience integrating automated tests into CI/CD pipelines and maintaining quality gates that give the team genuine confidence in each release Worked in agile or scrum delivery environments, with an understanding of how testing fits within sprints and how to keep pace with a fast moving development team Clear communication skills, with the ability to report on test progress, coverage gaps, and defect trends in a way that is useful to both technical and non technical stakeholders Resident in the UK for five or more years with no more than 30 days per year out of the UK to meet Security Clearance (SC) eligibility, or currently holding Security Clearance Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working: Version 1 is tremendously understanding of life events and people's individual circumstances and offers flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including Pension, Private Healthcare Cover, Life Assurance, Financial advice, and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1's Annual Excellence Awards & "Call Out" platform Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes And many more exciting benefits drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive, and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links:
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for a Technical Support Supervisor to join our Network Health team! Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: InPost is one of Europe's fastest-growing parcel delivery networks, and our Automated Parcel Machines or APMs are at the heart of what we do. As Technical Support Supervisor, you'll be the engine room of our Technical Support team, a senior technical voice who keeps the team moving, standards high, and the APM network running smoothly. Reporting directly to the Technical Support Manager, you'll sit between hands-on engineering and team leadership. You'll be the first point of escalation for your team, a mentor to the engineers around you, and the person who steps up to own the function when the manager is away. This is a role for someone who still loves solving complex technical problems but is ready to start building something bigger, a team, a process, and a career in leadership. What you'll be doing: Act as the first point of escalation for the Technical Support Engineer team, ensuring complex issues are resolved efficiently and in line with SLA targets. Deputise for the Technical Support Manager when required, including managing team operations, reporting, and stakeholder communications. Provide day-to-day guidance, support, and mentorship to a team of Technical Support Engineers, helping them develop their skills and confidence. Monitor and analyse APM logs using Grafana, Zabbix, Kibana, and Elasticsearch to identify trends, recurring faults, and emerging risks. Write, edit, and maintain SQL scripts to extract data, support root cause analysis, and build automated reporting solutions. Contribute to weekly and ad-hoc reporting on APM performance, callout trends, and incident root causes. Lead and contribute to the creation and maintenance of technical documentation, ensuring it remains accurate and accessible. Support the onboarding and training of new team members and external stakeholders on APM operations and tooling. Collaborate with R&D teams in the UK and Poland to feedback on recurring issues and contribute to the development of smarter, longer-term solutions. Stay ahead of upcoming software, hardware, and firmware changes, ensuring the team is prepared and changes are implemented smoothly. What we need from you: We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. We'd be particularly excited to hear from you if: Several years of experience in a technical support or IT engineering environment, with some exposure to leading or mentoring others. Strong working knowledge of SQL and experience with monitoring and observability tools such as Kibana, Elasticsearch, Grafana, or Zabbix. Solid understanding of Linux, cloud administration, and JavaScript or similar scripting would be beneficial. A genuine passion for electrical and mechanical engineering and how systems interconnect. Excellent communication skills and able to translate complex technical issues for non-technical audiences and build strong relationships across cultures and locations. A solutions-focused mindset with the ability to stay calm, prioritise effectively, and drive resolution under pressure. Strong documentation skills and attention to detail. Proficiency in Microsoft Excel, Word, and PowerPoint for reporting and presentations. Technical skills: Elasticsearch & Kibana SQL Linux JavaScript cloud administration ITIL awareness (Incident and Problem Management) Benefits: Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year Vitality Health Care Work from Anywhere - 4 Weeks per year Enhanced Parental Leave Rail Loan - purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy an interest free repayment over the year. Volunteering Days - paid day to make a difference in your community Hybrid Working (Role suitability dependent) - we innovate, collaborate and optimise by coming together 3 days per week in the office We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.
26/07/2026
Full time
Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we're looking for a Technical Support Supervisor to join our Network Health team! Our mission? To switch up the status quo and become the UK's leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we're bringing freedom to anyone with a parcel. At InPost UK, we're building an unparalleled group of talent that's committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We're a passionate bunch with high ambition - we collaborate, innovate, support each other, and leave egos at the door. About the role: InPost is one of Europe's fastest-growing parcel delivery networks, and our Automated Parcel Machines or APMs are at the heart of what we do. As Technical Support Supervisor, you'll be the engine room of our Technical Support team, a senior technical voice who keeps the team moving, standards high, and the APM network running smoothly. Reporting directly to the Technical Support Manager, you'll sit between hands-on engineering and team leadership. You'll be the first point of escalation for your team, a mentor to the engineers around you, and the person who steps up to own the function when the manager is away. This is a role for someone who still loves solving complex technical problems but is ready to start building something bigger, a team, a process, and a career in leadership. What you'll be doing: Act as the first point of escalation for the Technical Support Engineer team, ensuring complex issues are resolved efficiently and in line with SLA targets. Deputise for the Technical Support Manager when required, including managing team operations, reporting, and stakeholder communications. Provide day-to-day guidance, support, and mentorship to a team of Technical Support Engineers, helping them develop their skills and confidence. Monitor and analyse APM logs using Grafana, Zabbix, Kibana, and Elasticsearch to identify trends, recurring faults, and emerging risks. Write, edit, and maintain SQL scripts to extract data, support root cause analysis, and build automated reporting solutions. Contribute to weekly and ad-hoc reporting on APM performance, callout trends, and incident root causes. Lead and contribute to the creation and maintenance of technical documentation, ensuring it remains accurate and accessible. Support the onboarding and training of new team members and external stakeholders on APM operations and tooling. Collaborate with R&D teams in the UK and Poland to feedback on recurring issues and contribute to the development of smarter, longer-term solutions. Stay ahead of upcoming software, hardware, and firmware changes, ensuring the team is prepared and changes are implemented smoothly. What we need from you: We're looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We're looking for people with drive and natural curiosity - who want to do things differently. And do them brilliantly. We'd be particularly excited to hear from you if: Several years of experience in a technical support or IT engineering environment, with some exposure to leading or mentoring others. Strong working knowledge of SQL and experience with monitoring and observability tools such as Kibana, Elasticsearch, Grafana, or Zabbix. Solid understanding of Linux, cloud administration, and JavaScript or similar scripting would be beneficial. A genuine passion for electrical and mechanical engineering and how systems interconnect. Excellent communication skills and able to translate complex technical issues for non-technical audiences and build strong relationships across cultures and locations. A solutions-focused mindset with the ability to stay calm, prioritise effectively, and drive resolution under pressure. Strong documentation skills and attention to detail. Proficiency in Microsoft Excel, Word, and PowerPoint for reporting and presentations. Technical skills: Elasticsearch & Kibana SQL Linux JavaScript cloud administration ITIL awareness (Incident and Problem Management) Benefits: Enhanced Annual Leave - 26 Days Plus the Option to Buy Additional Days per year Vitality Health Care Work from Anywhere - 4 Weeks per year Enhanced Parental Leave Rail Loan - purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy an interest free repayment over the year. Volunteering Days - paid day to make a difference in your community Hybrid Working (Role suitability dependent) - we innovate, collaborate and optimise by coming together 3 days per week in the office We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you'll then go through another one or two stages, depending on the level of the role. At InPost, we love uniqueness. Our strength is our people. We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.