Our client are a UK based managed serviced organisation who are recruiting for a Field Support Engineer to visit customer sites in the following locations (1-2 sites per week): Edinburgh (2 sites) Dundee Aberdeen Inverness Fort William Dumfries Perth Glasgow Falkirk Kirkcaldy This will be supporting end users with their new Android devices which have just been rolled out recently. Candidates must: Have excellent communication skills Have a full drivers' license and car Have 2+ years experience with Intune and supporting Android devices Be able to commute to the above areas when requested. Please feel free to apply if you meet the criteria.
17/10/2025
Full time
Our client are a UK based managed serviced organisation who are recruiting for a Field Support Engineer to visit customer sites in the following locations (1-2 sites per week): Edinburgh (2 sites) Dundee Aberdeen Inverness Fort William Dumfries Perth Glasgow Falkirk Kirkcaldy This will be supporting end users with their new Android devices which have just been rolled out recently. Candidates must: Have excellent communication skills Have a full drivers' license and car Have 2+ years experience with Intune and supporting Android devices Be able to commute to the above areas when requested. Please feel free to apply if you meet the criteria.
2nd Line Support Engineer - Mobile Device Management Location: Hatfield / Milton Keynes / Nottingham Type: Full-time onsite Salary: £30,000 - £35,000 We're looking for a 2nd Line Support Engineer - Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2nd Line MDM Analyst, you'll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential), Android/Intune, and Workspace ONE environments. Experience with JAMF and Samsung KNOX is desirable. You'll work closely with 3rd line analysts and technical teams to ensure smooth MDM delivery and maintain SLA compliance. What You'll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager, Android devices, and Workspace ONE Knowledge of Intune, including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX (advantageous) Strong coordination, troubleshooting, and incident management skills Apply Now Apply to speak with VIQU IT in confidence or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting roles and opportunities.
17/10/2025
Full time
2nd Line Support Engineer - Mobile Device Management Location: Hatfield / Milton Keynes / Nottingham Type: Full-time onsite Salary: £30,000 - £35,000 We're looking for a 2nd Line Support Engineer - Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC). The Role As a 2nd Line MDM Analyst, you'll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential), Android/Intune, and Workspace ONE environments. Experience with JAMF and Samsung KNOX is desirable. You'll work closely with 3rd line analysts and technical teams to ensure smooth MDM delivery and maintain SLA compliance. What You'll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager, Android devices, and Workspace ONE Knowledge of Intune, including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX (advantageous) Strong coordination, troubleshooting, and incident management skills Apply Now Apply to speak with VIQU IT in confidence or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting roles and opportunities.
2nd Line Support Engineer - Mobile Device Management Location: Hatfield Full-time onsite Salary: £30,000 - £35,000 We're looking for a 2nd Line Support Engineer - Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you'll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you'll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You'll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management - no hardware or logistical phone support. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
17/10/2025
Full time
2nd Line Support Engineer - Mobile Device Management Location: Hatfield Full-time onsite Salary: £30,000 - £35,000 We're looking for a 2nd Line Support Engineer - Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you'll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you'll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You'll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management - no hardware or logistical phone support. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
2nd Line Support Engineer Mobile Device Management Location: Hatfield Full-time onsite Salary: £30,000 £35,000 We re looking for a 2nd Line Support Engineer Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you ll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you ll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You ll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management no hardware or logistical phone support. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
01/10/2025
Full time
2nd Line Support Engineer Mobile Device Management Location: Hatfield Full-time onsite Salary: £30,000 £35,000 We re looking for a 2nd Line Support Engineer Mobile Device Management (MDM) to join a leading IT services provider. This is an excellent opportunity for someone with experience in software-based Mobile Device Management to support iOS and Android devices. Candidates must be eligible for Security Clearance (SC) . The Role As a 2nd Line MDM Analyst, you ll provide Mobile Device Management support using cloud-based tools. Key responsibilities include: 2nd line troubleshooting and incident resolution for MDM Policy management changes and basic policy troubleshooting Device enrolment, pushing policies, and OS configuration through MDM platforms Device wipes and reloads, software updates, compliance checks, and mobile application deployment You will primarily work with Apple Business Manager (essential) and Android/Intune environments, with experience in JAMF and Samsung KNOX desirable. Working closely with 3rd line analysts and technical teams, you ll ensure smooth Mobile Device Management delivery and maintain SLA compliance. What You ll Need Proven experience in a 2nd line MDM / mobile endpoint support role Hands-on experience with Apple Business Manager and Android devices Knowledge of Intune , including enrolling devices, pushing policies, and troubleshooting Familiarity with JAMF and Samsung KNOX is a bonus Strong coordination, troubleshooting, and incident management skills This role focuses entirely on software-based Mobile Device Management no hardware or logistical phone support. Apply now to speak with VIQU IT in confidence. Or contact Phoebe Rees via the VIQU IT website. Know someone great? Refer them and receive up to £1,000 if successful (terms apply). For more exciting roles and opportunities, follow us on IT Recruitment.
We are currently looking for an experienced, motivated, and enthusiastic individual to join our Infrastructure team to support 400+ employees across several sites. The role offers the opportunity for hybrid working in a flexible service.
The successful application will be required to: -
Provide specialist design, configuration, implementation, and ongoing support of ICT infrastructure
Provide technical lead, support and resource to ICT projects and work packages
Have a strong analytical and problem-solving mindset, delivering excellent 3rd Line customer support across a multitude of areas, Server and Storage, Active Directory, Cloud Infrastructure Technologies, Networks and User Endpoint Environments.
Be able to work independently or as a team player, work under your own initiative, think on your feet and be able to deal with multiple issues at once.
Possess good written and verbal communication skills and be comfortable engaging with all stakeholders including our support team, suppliers and third-party vendors.
Qualifications in a relevant field.
Key skills & experience:
Demonstrable experience working directly with some or all the technologies below:
Cloud Infrastructure Technologies – Azure, AWS, Office 365
Application Delivery Platforms including Citrix and RDS
Microsoft Server and Endpoint Operating Systems (Up to and including Windows Server 2019, Windows 10, iOS and Android) including OS install configuration and MDT
Microsoft WSUS, Intune MDM
Microsoft Exchange Online
Microsoft Domain Services including on-premise Active Directory, Azure AD, DNS, TCP/IP, NPS, DHCP, file and print services, DFS, Conditional Access and Group Policy management
VMware experience
SAN Storage Solutions
Anti-virus solutions
Network vendor technologies including SD-WAN, MPLS
PowerShell and VBScript scripting
VoIP technologies including Cisco and Microsoft Teams
Backup technologies including Veeam
Demonstrated experience and strong aptitude for creating documentation of designs and solutions
Good working knowledge of networking, troubleshooting with Cisco and HPE switches would be advantageous along with Fortinet firewalls
Proficient with disaster recovery concepts and implementation
Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage Backup infrastructure and user endpoint devices.
For an informal discussion please contact David Strong on 01228 817298 or David.Strong@carlisle.gov.uk
We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities.
For further details and an application form please visit our website www.carlisle.gov.uk/Jobs
The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.
01/10/2021
Full time
We are currently looking for an experienced, motivated, and enthusiastic individual to join our Infrastructure team to support 400+ employees across several sites. The role offers the opportunity for hybrid working in a flexible service.
The successful application will be required to: -
Provide specialist design, configuration, implementation, and ongoing support of ICT infrastructure
Provide technical lead, support and resource to ICT projects and work packages
Have a strong analytical and problem-solving mindset, delivering excellent 3rd Line customer support across a multitude of areas, Server and Storage, Active Directory, Cloud Infrastructure Technologies, Networks and User Endpoint Environments.
Be able to work independently or as a team player, work under your own initiative, think on your feet and be able to deal with multiple issues at once.
Possess good written and verbal communication skills and be comfortable engaging with all stakeholders including our support team, suppliers and third-party vendors.
Qualifications in a relevant field.
Key skills & experience:
Demonstrable experience working directly with some or all the technologies below:
Cloud Infrastructure Technologies – Azure, AWS, Office 365
Application Delivery Platforms including Citrix and RDS
Microsoft Server and Endpoint Operating Systems (Up to and including Windows Server 2019, Windows 10, iOS and Android) including OS install configuration and MDT
Microsoft WSUS, Intune MDM
Microsoft Exchange Online
Microsoft Domain Services including on-premise Active Directory, Azure AD, DNS, TCP/IP, NPS, DHCP, file and print services, DFS, Conditional Access and Group Policy management
VMware experience
SAN Storage Solutions
Anti-virus solutions
Network vendor technologies including SD-WAN, MPLS
PowerShell and VBScript scripting
VoIP technologies including Cisco and Microsoft Teams
Backup technologies including Veeam
Demonstrated experience and strong aptitude for creating documentation of designs and solutions
Good working knowledge of networking, troubleshooting with Cisco and HPE switches would be advantageous along with Fortinet firewalls
Proficient with disaster recovery concepts and implementation
Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage Backup infrastructure and user endpoint devices.
For an informal discussion please contact David Strong on 01228 817298 or David.Strong@carlisle.gov.uk
We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities.
For further details and an application form please visit our website www.carlisle.gov.uk/Jobs
The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.
Jobs - Frequently Asked Questions
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Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
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