Sopra Steria
Are you passionate about outstanding service delivery? Are looking to open a door into the world of Procurement with a substantial ladder for progression? Representing NHS SBS as a Catalogue Management Partner, you will provide front line service management of our clients eCommerce catalogues across a variety of systems. Reporting directly to the Transactional Procurement Systems Manager, operating within a key function to manage Supplier catalogues on behalf of SBS clients, you will be collaborating closely with a wide range of internal and external partners to supporting the smooth management of the end to end Purchase to pay process. If you love being analytical and have a desire to work with partners to deliver the right outcome first time, this is the role for you! What you will doing: Working with existing clients and their supply chain to lead on the accuracy of catalogues held within the catalogue management system on an ad hoc basis. Undertaking quarterly reviews of client catalogues to ensure accuracy, regulate usage and suggest ways of optimising catalogues for our client base. Removing barriers to new order placement with supplier and internal teams to deliver Catalogue Management solutions to clients. Collaborating with wider teams to ensure that all customer requirements are delivered to a high standard. Pro-actively engaging with Finance and Accounting colleagues to support prevention of issues, and engage with process improvement activities across the P2P process. Actively managing and reporting on own workload to ensure delivery of customer requirements. Handling client and supplier queries, including call handling, to resolve issues quickly and accurately. What you will bring: Experience of using P2P / eCommerce systems in a large scale environment. A proven track record to deliver quickly and accurately to customers across a high volume of requests. A high level of organisational skills, effective time-management and a proactive approach to delivery. Ability to use knowledge, judgement, and technical skills to quickly and competently manage incoming queries. Excellent communication and interpersonal skills, able to work with collaborators at a variety of levels. Ability to analyse data to target opportunities to optimise catalogues for key partners It would be great if you had: Procurement experience Sector experience (NHS/Public Sector) Knowledge and experience of P2P / eProcurement systems (ideally Oracle / GHX Nexus / Powergate). If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Anywhere Security Clearance Level: BPSS Internal Recruiter: Daniel Salary: up to £20,457 per annum (depending upon experience and development needs) Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Are you passionate about outstanding service delivery? Are looking to open a door into the world of Procurement with a substantial ladder for progression? Representing NHS SBS as a Catalogue Management Partner, you will provide front line service management of our clients eCommerce catalogues across a variety of systems. Reporting directly to the Transactional Procurement Systems Manager, operating within a key function to manage Supplier catalogues on behalf of SBS clients, you will be collaborating closely with a wide range of internal and external partners to supporting the smooth management of the end to end Purchase to pay process. If you love being analytical and have a desire to work with partners to deliver the right outcome first time, this is the role for you! What you will doing: Working with existing clients and their supply chain to lead on the accuracy of catalogues held within the catalogue management system on an ad hoc basis. Undertaking quarterly reviews of client catalogues to ensure accuracy, regulate usage and suggest ways of optimising catalogues for our client base. Removing barriers to new order placement with supplier and internal teams to deliver Catalogue Management solutions to clients. Collaborating with wider teams to ensure that all customer requirements are delivered to a high standard. Pro-actively engaging with Finance and Accounting colleagues to support prevention of issues, and engage with process improvement activities across the P2P process. Actively managing and reporting on own workload to ensure delivery of customer requirements. Handling client and supplier queries, including call handling, to resolve issues quickly and accurately. What you will bring: Experience of using P2P / eCommerce systems in a large scale environment. A proven track record to deliver quickly and accurately to customers across a high volume of requests. A high level of organisational skills, effective time-management and a proactive approach to delivery. Ability to use knowledge, judgement, and technical skills to quickly and competently manage incoming queries. Excellent communication and interpersonal skills, able to work with collaborators at a variety of levels. Ability to analyse data to target opportunities to optimise catalogues for key partners It would be great if you had: Procurement experience Sector experience (NHS/Public Sector) Knowledge and experience of P2P / eProcurement systems (ideally Oracle / GHX Nexus / Powergate). If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent Location: Anywhere Security Clearance Level: BPSS Internal Recruiter: Daniel Salary: up to £20,457 per annum (depending upon experience and development needs) Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? NHS Shared Business Services (NHS SBS) was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer. Proud members of the NHS family, we provide finance & accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence. We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level. Would you like to join us on our journey? We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
