Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
ICT Consultant Buckinghamshire £26,000 - £31,000 Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Buckinghamshire. You must own and vehicle and full UK driving license for this role, as this role requires you to visit multiple school sites around Buckinghamshire. You will be responsible for maintaining all IT hardware and services across the schools sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365. The ideal candidate will ideally have at least 2 years experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in laymans terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the schools function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working Your data matters REF- JBRP1_UKTJ
09/09/2025
Full time
ICT Consultant Buckinghamshire £26,000 - £31,000 Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Buckinghamshire. You must own and vehicle and full UK driving license for this role, as this role requires you to visit multiple school sites around Buckinghamshire. You will be responsible for maintaining all IT hardware and services across the schools sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365. The ideal candidate will ideally have at least 2 years experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in laymans terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the schools function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working Your data matters REF- JBRP1_UKTJ
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Managing backups and spares. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Provide technical support and guidance to end-users and other IT staff. Ability to work independently and as part of a team. The ideal candidate will be self-motivated, have an excellent work ethic, be focused and meticulous. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ
09/09/2025
Full time
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Managing backups and spares. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Provide technical support and guidance to end-users and other IT staff. Ability to work independently and as part of a team. The ideal candidate will be self-motivated, have an excellent work ethic, be focused and meticulous. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ
ICT Consultant Buckinghamshire £26,000 - £31,000 Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Buckinghamshire. You must own and vehicle and full UK driving license for this role, as this role requires you to visit multiple school sites around Buckinghamshire. You will be responsible for maintaining all IT hardware and services across the schools sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365. The ideal candidate will ideally have at least 2 years experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in laymans terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the schools function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working Your data matters REF- JBRP1_UKTJ
09/09/2025
Full time
ICT Consultant Buckinghamshire £26,000 - £31,000 Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across Buckinghamshire. You must own and vehicle and full UK driving license for this role, as this role requires you to visit multiple school sites around Buckinghamshire. You will be responsible for maintaining all IT hardware and services across the schools sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You will facilitate communication between your school and turn IT on keeping them up to date with what services turn IT on can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365. The ideal candidate will ideally have at least 2 years experience in working in a previous ICT Technician/2nd line support preferably in the education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in laymans terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. Responsibilities include: Resolve and manage any technical issues that impacts the running of the schools function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £26,000 - £31,000 negotiable for the right person. Benefits include a pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The Transforming Learning Group provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and consultancy and training. We have Seven brands under the Transforming Learning Group turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM and GDPR Sentry Between the Seven brands we provide services to over 5,000 schools across England and employ nearly 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. As an inclusive employer, we are proud of the diversity and flexibility that we have, and the breadth of skills and experience of our staff turn IT on is a friendly and supportive place to work where people feel trusted and respected. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Happy to talk flexible working Your data matters REF- JBRP1_UKTJ
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Managing backups and spares. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Provide technical support and guidance to end-users and other IT staff. Ability to work independently and as part of a team. The ideal candidate will be self-motivated, have an excellent work ethic, be focused and meticulous. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ
09/09/2025
Full time
Network Technician Our client, a leading independent Oil & Gas operator, based in Norwich are currently seeking a Network Technician to join their IT Department based in Norwich. This is a full-time, permanent role based out of Norwich. Frequent travel to UK Operational sites including offshore assets may be required in this role, you may be called on for out-of-hours business critical events and form part of an on-call rota. This is an essential support position providing an active and practical resource providing support for 24/7 onshore and offshore operations for a UK Operator. Qualifications, Skills & Experience: Cisco CCNA or higher Proven experience as a Network Technician or similar role. Hands-on firewall, security and VoIP experience Strong practical network skills rooted in IP are essential Strong knowledge of network protocols, routing, and switching. Experience with network security practices and technologies. Proficiency in configuring and managing Cisco network devices. Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Key Responsibilities Include: Assist in the design, implementation, and management of network infrastructure to ensure optimal performance and security. Manage and support a variety of systems, working daily to troubleshoot, monitoring your environment, installing, configuring, cabling and labelling, seeing jobs through from start to finish. Use the IT Helpdesk system to receive requests and carry out troubleshooting and changes to the network in line with Group methodology. Configure and maintain network devices such as routers and switches Monitor network performance and troubleshoot issues to ensure minimal downtime. Liaise with Group Network and IT department for 3rd line escalation. Liaise with WAN service providers for installations and issues. Ensuring assets are recorded correctly in our Equipment database. Managing backups and spares. Testing and performing recovery. Comply with all relevant cybersecurity guidance and regulation. Maintain accurate documentation of network configurations, changes, and procedures. Supporting the offshore Telecoms team with equipment failures and replacement preparations. Liaise with Telecoms team regarding radio links between sites which carry the network. The role will work with and support members of the Group Network Team based in Paris and support from various UK sites. Provide technical support and guidance to end-users and other IT staff. Ability to work independently and as part of a team. The ideal candidate will be self-motivated, have an excellent work ethic, be focused and meticulous. Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days Profit Units Sharing Scheme Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd JBRP1_UKTJ
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
09/09/2025
Full time
IT Support Technician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our client s customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client is specialist provider of IT Infrastructure and Support Services for over 25 years. They are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage their colleagues to progress, including into other teams and departments. Join their friendly company with a great team and positive company culture. They offer hybrid working at home and in their purpose-built office.
Ancala Water Services (Defence) Limited
Gloucester, Gloucestershire
Role:Water Network Technician / Leakage Inspector Location:Field-Based - Cirencester / Chippenham / Swindon areas (View Our Operational Area Map) Salary:£28,168 to £32,515 dependent on experience + overtime opportunities Role Type:Permanent, 37 hours per week, Monday to Friday plus telephone stand-by rota and opportunities for overtime Benefits:25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits and much, much more! Ancala Water Services is a private utilities company providing clean and wastewater services to over 1,000 Ministry of Defence establishments across England and Wales. Our aim is to revolutionise the operation of the water services industry, but we need top talent to help us achieve this. Were proud of our positive culture which is built on trust, respect and teamwork so if this role fits with your skill and experience, wed love to hear from you! As part of our essential front-line operations service, youll be joining a collaborative and dynamic team that is responsible for ensuring that our networks run as calmly and efficiently as possible. This is a pivotal role where you will help reduce the overall cost of water charges by accounting for all water consumed, as well as reducing water that is bought, but not sold, on site. This is achieved through using a range of leakage detection methods and to monitor, minimise and record water performance. You will use your industry experience to problem solve and identify areas for improvement across your region and work collaboratively with the wider business. Candidates need to be based near Cirencester, Chippenham or Swindon to ensure easy access to our sites and reduce travel time. There will be times where additional travel will be needed across our large region which covers Gloucestershire, Oxfordshire, Wiltshire and the West Midlands. What Youll Be Doing: Accounting for 100% of water supply on to each of our sites and identifying leakage events Carrying out reactive and proactive leak detection on MOD sites and monitor the leakage system and collecting data Recording relevant site data and feeding this information back to the demand management team Installing and maintaining flow and pressure data logging equipment Ensure that all relevant site data is captured through detailed on-site investigations Escalating areas of risk to the wider business such as water quality issues, supply risks or H&S concerns What Youll Bring: Knowledge of water supply configurations and hydraulics by using site plans and schematics Knowledge of specialist leakage detection equipment such as correlators, cat and genny, acoustic logging and ground-mics Extensive technical expertise in all methods used to account for consumption and leakage Knowledge of testing and inspecting fire hydrants and configuring pressure and flow loggers (training will be given) Good problem-solving, communication and mobile device IT skills The ability to build and develop strong relationships at all levels with both internal and external contacts A good understanding of health and safety within an industrial setting A commercial awareness to understand the cost impact on the business when making decisions You will be comfortable working outdoors in all weather conditions About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the security clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years Ability to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes You must have a full, valid driving licence and be comfortable driving a van (company van provided) If you have any questions, please contact About the Company Ancala Water Services own and manage water and wastewater assets and optimise operations to create value for customers and shareholders. We deliver water and wastewater services to over 1,100 sites throughout England and Wales including the £1billion 25-year Aquatrine A contract delivering water, wastewater, fire system maintenance and specialist estate management services to the Ministry of Defence (MOD).We manage boreholes, reservoirs, surface water pumping stations, sewage pumping stations, treatment works, distribution mains, oil and water interceptors, sewers and meters. The company is committed to providing wholesome water to our customers and managing the treatment of wastewater, with a focus on protecting the environment. Here at Ancala Water Services, people are at the heart of what we do. As a private utilities company, we are passionate about delivering water and wastewater services to over 1,000 Ministry of Defence sites throughout England and Wales. Every individual plays an important role in the success of our business, with no role too small. Whether youre analytical, hands-on, resourceful or have a passion for people, we have a role for you. With our varied approach to your development, were committed to supporting you to reach your full potential. So, if youre looking for an opportunity to make a difference every day, while helping us create a sustainable future, wed love to hear from you. JBRP1_UKTJ
09/09/2025
Full time
Role:Water Network Technician / Leakage Inspector Location:Field-Based - Cirencester / Chippenham / Swindon areas (View Our Operational Area Map) Salary:£28,168 to £32,515 dependent on experience + overtime opportunities Role Type:Permanent, 37 hours per week, Monday to Friday plus telephone stand-by rota and opportunities for overtime Benefits:25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits and much, much more! Ancala Water Services is a private utilities company providing clean and wastewater services to over 1,000 Ministry of Defence establishments across England and Wales. Our aim is to revolutionise the operation of the water services industry, but we need top talent to help us achieve this. Were proud of our positive culture which is built on trust, respect and teamwork so if this role fits with your skill and experience, wed love to hear from you! As part of our essential front-line operations service, youll be joining a collaborative and dynamic team that is responsible for ensuring that our networks run as calmly and efficiently as possible. This is a pivotal role where you will help reduce the overall cost of water charges by accounting for all water consumed, as well as reducing water that is bought, but not sold, on site. This is achieved through using a range of leakage detection methods and to monitor, minimise and record water performance. You will use your industry experience to problem solve and identify areas for improvement across your region and work collaboratively with the wider business. Candidates need to be based near Cirencester, Chippenham or Swindon to ensure easy access to our sites and reduce travel time. There will be times where additional travel will be needed across our large region which covers Gloucestershire, Oxfordshire, Wiltshire and the West Midlands. What Youll Be Doing: Accounting for 100% of water supply on to each of our sites and identifying leakage events Carrying out reactive and proactive leak detection on MOD sites and monitor the leakage system and collecting data Recording relevant site data and feeding this information back to the demand management team Installing and maintaining flow and pressure data logging equipment Ensure that all relevant site data is captured through detailed on-site investigations Escalating areas of risk to the wider business such as water quality issues, supply risks or H&S concerns What Youll Bring: Knowledge of water supply configurations and hydraulics by using site plans and schematics Knowledge of specialist leakage detection equipment such as correlators, cat and genny, acoustic logging and ground-mics Extensive technical expertise in all methods used to account for consumption and leakage Knowledge of testing and inspecting fire hydrants and configuring pressure and flow loggers (training will be given) Good problem-solving, communication and mobile device IT skills The ability to build and develop strong relationships at all levels with both internal and external contacts A good understanding of health and safety within an industrial setting A commercial awareness to understand the cost impact on the business when making decisions You will be comfortable working outdoors in all weather conditions About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the security clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years Ability to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes You must have a full, valid driving licence and be comfortable driving a van (company van provided) If you have any questions, please contact About the Company Ancala Water Services own and manage water and wastewater assets and optimise operations to create value for customers and shareholders. We deliver water and wastewater services to over 1,100 sites throughout England and Wales including the £1billion 25-year Aquatrine A contract delivering water, wastewater, fire system maintenance and specialist estate management services to the Ministry of Defence (MOD).We manage boreholes, reservoirs, surface water pumping stations, sewage pumping stations, treatment works, distribution mains, oil and water interceptors, sewers and meters. The company is committed to providing wholesome water to our customers and managing the treatment of wastewater, with a focus on protecting the environment. Here at Ancala Water Services, people are at the heart of what we do. As a private utilities company, we are passionate about delivering water and wastewater services to over 1,000 Ministry of Defence sites throughout England and Wales. Every individual plays an important role in the success of our business, with no role too small. Whether youre analytical, hands-on, resourceful or have a passion for people, we have a role for you. With our varied approach to your development, were committed to supporting you to reach your full potential. So, if youre looking for an opportunity to make a difference every day, while helping us create a sustainable future, wed love to hear from you. JBRP1_UKTJ
Ancala Water Services (Defence) Limited
Cheltenham, Gloucestershire
Role:Water Network Technician / Leakage Inspector Location:Field-Based - Cirencester / Chippenham / Swindon areas (View Our Operational Area Map) Salary:£28,168 to £32,515 dependent on experience + overtime opportunities Role Type:Permanent, 37 hours per week, Monday to Friday plus telephone stand-by rota and opportunities for overtime Benefits:25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits and much, much more! Ancala Water Services is a private utilities company providing clean and wastewater services to over 1,000 Ministry of Defence establishments across England and Wales. Our aim is to revolutionise the operation of the water services industry, but we need top talent to help us achieve this. Were proud of our positive culture which is built on trust, respect and teamwork so if this role fits with your skill and experience, wed love to hear from you! As part of our essential front-line operations service, youll be joining a collaborative and dynamic team that is responsible for ensuring that our networks run as calmly and efficiently as possible. This is a pivotal role where you will help reduce the overall cost of water charges by accounting for all water consumed, as well as reducing water that is bought, but not sold, on site. This is achieved through using a range of leakage detection methods and to monitor, minimise and record water performance. You will use your industry experience to problem solve and identify areas for improvement across your region and work collaboratively with the wider business. Candidates need to be based near Cirencester, Chippenham or Swindon to ensure easy access to our sites and reduce travel time. There will be times where additional travel will be needed across our large region which covers Gloucestershire, Oxfordshire, Wiltshire and the West Midlands. What Youll Be Doing: Accounting for 100% of water supply on to each of our sites and identifying leakage events Carrying out reactive and proactive leak detection on MOD sites and monitor the leakage system and collecting data Recording relevant site data and feeding this information back to the demand management team Installing and maintaining flow and pressure data logging equipment Ensure that all relevant site data is captured through detailed on-site investigations Escalating areas of risk to the wider business such as water quality issues, supply risks or H&S concerns What Youll Bring: Knowledge of water supply configurations and hydraulics by using site plans and schematics Knowledge of specialist leakage detection equipment such as correlators, cat and genny, acoustic logging and ground-mics Extensive technical expertise in all methods used to account for consumption and leakage Knowledge of testing and inspecting fire hydrants and configuring pressure and flow loggers (training will be given) Good problem-solving, communication and mobile device IT skills The ability to build and develop strong relationships at all levels with both internal and external contacts A good understanding of health and safety within an industrial setting A commercial awareness to understand the cost impact on the business when making decisions You will be comfortable working outdoors in all weather conditions About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the security clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years Ability to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes You must have a full, valid driving licence and be comfortable driving a van (company van provided) If you have any questions, please contact About the Company Ancala Water Services own and manage water and wastewater assets and optimise operations to create value for customers and shareholders. We deliver water and wastewater services to over 1,100 sites throughout England and Wales including the £1billion 25-year Aquatrine A contract delivering water, wastewater, fire system maintenance and specialist estate management services to the Ministry of Defence (MOD).We manage boreholes, reservoirs, surface water pumping stations, sewage pumping stations, treatment works, distribution mains, oil and water interceptors, sewers and meters. The company is committed to providing wholesome water to our customers and managing the treatment of wastewater, with a focus on protecting the environment. Here at Ancala Water Services, people are at the heart of what we do. As a private utilities company, we are passionate about delivering water and wastewater services to over 1,000 Ministry of Defence sites throughout England and Wales. Every individual plays an important role in the success of our business, with no role too small. Whether youre analytical, hands-on, resourceful or have a passion for people, we have a role for you. With our varied approach to your development, were committed to supporting you to reach your full potential. So, if youre looking for an opportunity to make a difference every day, while helping us create a sustainable future, wed love to hear from you. JBRP1_UKTJ
09/09/2025
Full time
Role:Water Network Technician / Leakage Inspector Location:Field-Based - Cirencester / Chippenham / Swindon areas (View Our Operational Area Map) Salary:£28,168 to £32,515 dependent on experience + overtime opportunities Role Type:Permanent, 37 hours per week, Monday to Friday plus telephone stand-by rota and opportunities for overtime Benefits:25 days annual leave plus bank holidays, paid birthday day off, annual bonus scheme, Westfield health cashback plan, generous pension scheme, flexible working hours, life assurance, enhanced maternity and paternity benefits and much, much more! Ancala Water Services is a private utilities company providing clean and wastewater services to over 1,000 Ministry of Defence establishments across England and Wales. Our aim is to revolutionise the operation of the water services industry, but we need top talent to help us achieve this. Were proud of our positive culture which is built on trust, respect and teamwork so if this role fits with your skill and experience, wed love to hear from you! As part of our essential front-line operations service, youll be joining a collaborative and dynamic team that is responsible for ensuring that our networks run as calmly and efficiently as possible. This is a pivotal role where you will help reduce the overall cost of water charges by accounting for all water consumed, as well as reducing water that is bought, but not sold, on site. This is achieved through using a range of leakage detection methods and to monitor, minimise and record water performance. You will use your industry experience to problem solve and identify areas for improvement across your region and work collaboratively with the wider business. Candidates need to be based near Cirencester, Chippenham or Swindon to ensure easy access to our sites and reduce travel time. There will be times where additional travel will be needed across our large region which covers Gloucestershire, Oxfordshire, Wiltshire and the West Midlands. What Youll Be Doing: Accounting for 100% of water supply on to each of our sites and identifying leakage events Carrying out reactive and proactive leak detection on MOD sites and monitor the leakage system and collecting data Recording relevant site data and feeding this information back to the demand management team Installing and maintaining flow and pressure data logging equipment Ensure that all relevant site data is captured through detailed on-site investigations Escalating areas of risk to the wider business such as water quality issues, supply risks or H&S concerns What Youll Bring: Knowledge of water supply configurations and hydraulics by using site plans and schematics Knowledge of specialist leakage detection equipment such as correlators, cat and genny, acoustic logging and ground-mics Extensive technical expertise in all methods used to account for consumption and leakage Knowledge of testing and inspecting fire hydrants and configuring pressure and flow loggers (training will be given) Good problem-solving, communication and mobile device IT skills The ability to build and develop strong relationships at all levels with both internal and external contacts A good understanding of health and safety within an industrial setting A commercial awareness to understand the cost impact on the business when making decisions You will be comfortable working outdoors in all weather conditions About you: Due to the nature of sites on which we operate, the successful candidate must: Meet the security clearance requirements for the role which includes, but is not limited to, the successful candidate being a full-time resident of the UK for the past 5 years Ability to obtain Security Clearance which involves a Criminal Record Check and a full MoD Security Application and associated verification processes You must have a full, valid driving licence and be comfortable driving a van (company van provided) If you have any questions, please contact About the Company Ancala Water Services own and manage water and wastewater assets and optimise operations to create value for customers and shareholders. We deliver water and wastewater services to over 1,100 sites throughout England and Wales including the £1billion 25-year Aquatrine A contract delivering water, wastewater, fire system maintenance and specialist estate management services to the Ministry of Defence (MOD).We manage boreholes, reservoirs, surface water pumping stations, sewage pumping stations, treatment works, distribution mains, oil and water interceptors, sewers and meters. The company is committed to providing wholesome water to our customers and managing the treatment of wastewater, with a focus on protecting the environment. Here at Ancala Water Services, people are at the heart of what we do. As a private utilities company, we are passionate about delivering water and wastewater services to over 1,000 Ministry of Defence sites throughout England and Wales. Every individual plays an important role in the success of our business, with no role too small. Whether youre analytical, hands-on, resourceful or have a passion for people, we have a role for you. With our varied approach to your development, were committed to supporting you to reach your full potential. So, if youre looking for an opportunity to make a difference every day, while helping us create a sustainable future, wed love to hear from you. JBRP1_UKTJ
1st Line Support Technician Location: Luton Type: Full-time Permanent Salary: Negotiable Start Date: ASAP Are you passionate about technology and love helping people solve problems? We're looking for a friendly and motivated 1st Line Support Technician to be the first point of contact for IT queries within our organisation. About the Role: As a 1st Line Support Technician, you ll provide front-line technical support to end-users across the business. You ll be troubleshooting hardware and software issues, escalating complex problems, and ensuring smooth day-to-day IT operations. Key Responsibilities: Respond to incoming IT support tickets via phone, email, and service desk system Diagnose and resolve basic hardware, software, and network issues Escalate unresolved issues to 2nd/3rd line support as needed Set up and configure new user accounts and devices Maintain accurate documentation of issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest in IT and willingness to learn Due to the very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
09/09/2025
Full time
1st Line Support Technician Location: Luton Type: Full-time Permanent Salary: Negotiable Start Date: ASAP Are you passionate about technology and love helping people solve problems? We're looking for a friendly and motivated 1st Line Support Technician to be the first point of contact for IT queries within our organisation. About the Role: As a 1st Line Support Technician, you ll provide front-line technical support to end-users across the business. You ll be troubleshooting hardware and software issues, escalating complex problems, and ensuring smooth day-to-day IT operations. Key Responsibilities: Respond to incoming IT support tickets via phone, email, and service desk system Diagnose and resolve basic hardware, software, and network issues Escalate unresolved issues to 2nd/3rd line support as needed Set up and configure new user accounts and devices Maintain accurate documentation of issues and solutions Deliver excellent customer service and communicate clearly with non-technical users Requirements: Previous experience in a 1st line support or helpdesk role (essential) Basic understanding of Windows OS, Microsoft Office, and network fundamentals Strong problem-solving skills and attention to detail Excellent communication and interpersonal skills A genuine interest in IT and willingness to learn Due to the very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment (London) wishes you the best of luck in your job search. Nouvo Recruitment (London) Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.
Role Overview We're looking for a proactive and customer-focused Level 1 Service Desk Support Technician to join our ServiceNow team in Warrington. You'll provide first-line technical support to our global workforce, ensuring timely issue resolution and an exceptional end-user experience. Working via the ServiceNow ticketing system , you'll follow established IT processes and contribute ideas to improve service efficiency through automation and demand reduction. You'll also collaborate closely with L2/L3 teams to ensure seamless issue escalation and resolution. This role includes supporting Business Relationship Management (BRM) activities, such as: Hosting bi-weekly virtual "Tech Bar" sessions to resolve L1 issues Creating engaging "Tech Tuesday" newsletters with tips, tricks, and productivity boosters We're looking for someone with a passion for IT support, excellent communication skills, and a genuine commitment to service excellence. Key Responsibilities Provide first-line technical support (software, hardware, applications) via ServiceNow and phone Manage and resolve tickets or escalate as necessary Troubleshoot common enterprise systems, including EUC, M365, networking, and video conferencing tools Administer user accounts (Active Directory) and permissions Keep users informed throughout the support process Identify and report recurring issues to management Contribute to and maintain internal Knowledge Base articles Stay up to date with internal IT news, tools, and processes Assist with BRM initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic networking (IP, DNS, WiFi troubleshooting) Strong troubleshooting and problem-solving skills Excellent verbal and written communication skills in English Ability to translate technical concepts for non-technical users Customer-first mindset with a positive, can-do attitude Ability to work independently and as part of a team Awareness of cyber security best practices Desirable Skills Experience with low-code/no-code platforms (e.g., Microsoft Power Platform) Knowledge of automation and scripting tools Additional Information Must be willing to obtain baseline security clearance Occasional engagement with global teams and diverse cultures
09/09/2025
Contractor
Role Overview We're looking for a proactive and customer-focused Level 1 Service Desk Support Technician to join our ServiceNow team in Warrington. You'll provide first-line technical support to our global workforce, ensuring timely issue resolution and an exceptional end-user experience. Working via the ServiceNow ticketing system , you'll follow established IT processes and contribute ideas to improve service efficiency through automation and demand reduction. You'll also collaborate closely with L2/L3 teams to ensure seamless issue escalation and resolution. This role includes supporting Business Relationship Management (BRM) activities, such as: Hosting bi-weekly virtual "Tech Bar" sessions to resolve L1 issues Creating engaging "Tech Tuesday" newsletters with tips, tricks, and productivity boosters We're looking for someone with a passion for IT support, excellent communication skills, and a genuine commitment to service excellence. Key Responsibilities Provide first-line technical support (software, hardware, applications) via ServiceNow and phone Manage and resolve tickets or escalate as necessary Troubleshoot common enterprise systems, including EUC, M365, networking, and video conferencing tools Administer user accounts (Active Directory) and permissions Keep users informed throughout the support process Identify and report recurring issues to management Contribute to and maintain internal Knowledge Base articles Stay up to date with internal IT news, tools, and processes Assist with BRM initiatives and other IT-related duties as needed Essential Skills & Experience Prior experience in IT support or a similar technical role Strong knowledge of Windows 10/11, M365, Microsoft Azure, and hybrid environments Experience with ServiceNow or similar ITSM platforms Familiarity with Active Directory, SCCM, InTune, and video conferencing tools (e.g., Teams, Zoom) Understanding of basic networking (IP, DNS, WiFi troubleshooting) Strong troubleshooting and problem-solving skills Excellent verbal and written communication skills in English Ability to translate technical concepts for non-technical users Customer-first mindset with a positive, can-do attitude Ability to work independently and as part of a team Awareness of cyber security best practices Desirable Skills Experience with low-code/no-code platforms (e.g., Microsoft Power Platform) Knowledge of automation and scripting tools Additional Information Must be willing to obtain baseline security clearance Occasional engagement with global teams and diverse cultures
Your new company A high school in Stockport has approached Hays seeking an experienced IT specialist from the education sector to become their new IT Manager. The school has over 800 pupils from ages 11 -16 and over 100 staff and, with a long-standing and well-established IT team, they are looking for an IT Manager to take the reins from their current IT Manager as he retires later this year. Your new role This is an exciting opportunity for either an experienced IT Manager to join a thriving school, or for a senior IT Technician from the education sector to take their first management role. As the IT manager, your main responsibilities will be: To manage the school's infrastructure, including servers, networks, security systems, helpdesk and troubleshooting services. Maintain and upgrade software applications. Oversee network administration, including setting up new staff and pupils and controlling access rights. Hold regular team meetings with ICT support staff, manage their performance and undertake appraisals. Maintain a high level of security of school networks, including firewalls, antivirus software and access control systems with back-up data Work closely with the wider IT team, which will include overseeing 1 apprentice. Liaise with academic staff and senior leadership, keeping up to date on upcoming changes from an IT perspective. Overseeing the roll-out of IT projects across the school, with the support of Local Authority IT services. What you'll need to succeed In order to secure this role, the ideal candidate would have : Proven experience in IT (Education sector experience desirable) Relevant IT qualifications Leadership or mentoring experience Experience of using Google Workspace, school MIS systems and server administration Have excellent customer service skills and be personable (able to understand and empathise with non-technical users) Knowledge of data protection requirements and cybersecurity polices Be highly organised and proactive Have an analytical mindset and ability to collate and interpret data What you'll get in return In return, you will be paid a competitive salary of between 36,000 and 40,500 dependent on experience, as well as receiving an attractive benefits package. This benefits package will include 28-days holiday (plus bank holidays), then an extra 2 days after 5 years' service and an attractive local government pension scheme. You will also gain access to an employee scheme, which includes benefits such as cycle to work, wellbeing, gym memberships, health plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/09/2025
Full time
Your new company A high school in Stockport has approached Hays seeking an experienced IT specialist from the education sector to become their new IT Manager. The school has over 800 pupils from ages 11 -16 and over 100 staff and, with a long-standing and well-established IT team, they are looking for an IT Manager to take the reins from their current IT Manager as he retires later this year. Your new role This is an exciting opportunity for either an experienced IT Manager to join a thriving school, or for a senior IT Technician from the education sector to take their first management role. As the IT manager, your main responsibilities will be: To manage the school's infrastructure, including servers, networks, security systems, helpdesk and troubleshooting services. Maintain and upgrade software applications. Oversee network administration, including setting up new staff and pupils and controlling access rights. Hold regular team meetings with ICT support staff, manage their performance and undertake appraisals. Maintain a high level of security of school networks, including firewalls, antivirus software and access control systems with back-up data Work closely with the wider IT team, which will include overseeing 1 apprentice. Liaise with academic staff and senior leadership, keeping up to date on upcoming changes from an IT perspective. Overseeing the roll-out of IT projects across the school, with the support of Local Authority IT services. What you'll need to succeed In order to secure this role, the ideal candidate would have : Proven experience in IT (Education sector experience desirable) Relevant IT qualifications Leadership or mentoring experience Experience of using Google Workspace, school MIS systems and server administration Have excellent customer service skills and be personable (able to understand and empathise with non-technical users) Knowledge of data protection requirements and cybersecurity polices Be highly organised and proactive Have an analytical mindset and ability to collate and interpret data What you'll get in return In return, you will be paid a competitive salary of between 36,000 and 40,500 dependent on experience, as well as receiving an attractive benefits package. This benefits package will include 28-days holiday (plus bank holidays), then an extra 2 days after 5 years' service and an attractive local government pension scheme. You will also gain access to an employee scheme, which includes benefits such as cycle to work, wellbeing, gym memberships, health plans. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
IT Project Manager Location Larne (Northern Ireland) Type of role 12 months contract (initially, but it could be extended) Salary - £25.37/hr Hours Monday to Friday (37.5hrs/week) 07:00am 3:00pm Summary: The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Job Responsibilities: Review project plans to plan and coordinate project activity. Manage backup, security and user help system. Operating smaller budget projects. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Provide users with technical support for computer problems. Skills: Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one s time. Basic knowledge of computer hardware and software. Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods. Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Previous experience of using Salesforce and Waterfall/Agile methodologies - advantageous Education/Experience: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required • PMI or PMP certification preferred. LMIND
09/09/2025
Contractor
IT Project Manager Location Larne (Northern Ireland) Type of role 12 months contract (initially, but it could be extended) Salary - £25.37/hr Hours Monday to Friday (37.5hrs/week) 07:00am 3:00pm Summary: The main function of an IT project/program manager is to plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming. Job Responsibilities: Review project plans to plan and coordinate project activity. Manage backup, security and user help system. Operating smaller budget projects. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Provide users with technical support for computer problems. Skills: Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills. Basic ability to work independently and manage one s time. Basic knowledge of computer hardware and software. Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods. Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Previous experience of using Salesforce and Waterfall/Agile methodologies - advantageous Education/Experience: • Bachelor's degree in a technical field such as computer science, computer engineering or related field required • PMI or PMP certification preferred. LMIND
We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment . Provide access to applications, shared networks, and SharePoint sites . Manage and resolve level 1 incidents , escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the IT asset inventory . Document and update IT procedures for both technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows 10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools such as shared networks and SharePoint. Experience with CAD software is an advantage. Excellent interpersonal and communication skills . Ability to manage multiple tasks, work independently, and take initiative. Previous experience in Tech Bar / desktop support environments desirable. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
09/09/2025
Contractor
We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment . Provide access to applications, shared networks, and SharePoint sites . Manage and resolve level 1 incidents , escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope). Maintain and update the IT asset inventory . Document and update IT procedures for both technicians and end users. Collaborate with other IT colleagues to ensure high-quality user support and service continuity. Key Requirements Strong knowledge of Windows 10/11 , MS Office 365 , and troubleshooting. Basic understanding of networking, systems administration, and Active Directory . Familiarity with collaborative tools such as shared networks and SharePoint. Experience with CAD software is an advantage. Excellent interpersonal and communication skills . Ability to manage multiple tasks, work independently, and take initiative. Previous experience in Tech Bar / desktop support environments desirable. Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
09/09/2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
09/09/2025
Full time
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Hays Specialist Recruitment - Education
City, Birmingham
School Senior IT Technician Based in Bordesley Green, Birmingham 18 - 20ph (dependent on experience) Your new company A busy Secondary School based in North Birmingham is looking for an experienced Senior IT Technician to work along side the IT Manager. This role will be, Monday to Friday, 8am - 4pm. The role is to cover long term sickness. Your new role The role is to support the school's computer systems, applications and associated software, and to advise and support on the implementation of system developments. The role will entail: Provide support and guidance to staff and students on the use of school's ICT systems, including training on the use of the equipment where necessary Maintain e-mail accounts for staff. Manage and maintain school MIS Manage and maintain Sims.net system. Manage, update and maintain school website and Virtual Learning Environment Supervise loans of ICT/AV equipment. Manage and have overall responsibility for software installations, hardware maintenance, upgrades, fault diagnosis and repair, security measures and back-up schedule. What you'll need to succeed You will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office 365, networking, and cloud services. You will have excellent problem-solving skills and a proactive mindset with the ability to communicate clearly with both technical and non-technical users. What you'll get in return Hays Education has had an established Support Service desk in Birmingham, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
09/09/2025
Seasonal
School Senior IT Technician Based in Bordesley Green, Birmingham 18 - 20ph (dependent on experience) Your new company A busy Secondary School based in North Birmingham is looking for an experienced Senior IT Technician to work along side the IT Manager. This role will be, Monday to Friday, 8am - 4pm. The role is to cover long term sickness. Your new role The role is to support the school's computer systems, applications and associated software, and to advise and support on the implementation of system developments. The role will entail: Provide support and guidance to staff and students on the use of school's ICT systems, including training on the use of the equipment where necessary Maintain e-mail accounts for staff. Manage and maintain school MIS Manage and maintain Sims.net system. Manage, update and maintain school website and Virtual Learning Environment Supervise loans of ICT/AV equipment. Manage and have overall responsibility for software installations, hardware maintenance, upgrades, fault diagnosis and repair, security measures and back-up schedule. What you'll need to succeed You will have proven experience in IT support, ideally within an educational setting with strong knowledge of Windows OS, Office 365, networking, and cloud services. You will have excellent problem-solving skills and a proactive mindset with the ability to communicate clearly with both technical and non-technical users. What you'll get in return Hays Education has had an established Support Service desk in Birmingham, providing quality non classroom based staff into schools. We also provide free Child Protection and Safeguarding Training to any candidate who is registered and working for us as part of their CPD. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
08/09/2025
Full time
Job Title: Junior Infrastructure Engineer Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We're looking for a proactive junior infrastructure engineer to join our growing IT team. You'll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role - ideal for someone with solid troubleshooting skills and a passion for infrastructure. Responsibilities: Provide support for infrastructure-related issues across servers, networks, and end-user devices Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365 Maintain and monitor core systems including backups, patching, and antivirus Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed Document fixes, procedures, and known issues for internal knowledge base Support hardware deployments, upgrades, and routine maintenance Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets Person Specification: Essential Skills & Experience At least 3 years experience in a 2nd line support or infrastructure support role Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365 Familiarity with networking fundamentals (DNS, DHCP, TCP/IP) Comfortable working in an onsite environment with physical hardware Excellent problem-solving and communication skills Full UK Driving Licence is essential as offsite support may be required Desirable Skills & Experience Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools Experience with VMware and Hyper-V virtualisation platforms Experience with Cisco Meraki network solutions Any relevant certifications (e.g., CompTIA (A+,Server+,Network+), Microsoft) Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.
1st / 2nd Line IT Technician Location: Bradford Salary: Up to £28,000 Chapman Tate Associates are delighted to be working in partnership with a respected law firm based in Bradford, known for its commitment to excellence and client service. As part of their continued investment in technology, we're seeking a 1st / 2nd Line IT Technician to join their internal IT team. This is a fantastic opportunity for a technically capable and service-driven individual to support a professional environment where reliability, discretion, and responsiveness are key. The Role You'll be the first point of contact for IT support across the firm, resolving day-to-day technical issues and escalating where necessary. You'll also assist with system maintenance, user onboarding, and contribute to ongoing infrastructure improvements. Key Responsibilities • Provide 1st and 2nd line support across desktop, laptop, and mobile devices • Troubleshoot issues related to Windows OS, Microsoft 365, printers, and networking • Manage user accounts and permissions via Active Directory • Support legal software applications and liaise with vendors when needed • Assist with hardware setups, upgrades, and office moves • Maintain documentation and contribute to knowledge base updates What We're Looking For • Previous experience in a 1st or 2nd line IT support role • Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory • Excellent communication skills and a calm, professional manner • Ability to work independently and manage multiple support requests • Experience in a legal or professional services environment is a bonus • Relevant IT certifications (e.g. CompTIA, Microsoft) are desirable What's on Offer • Salary up to £28,000 • Supportive and collaborative team culture • Exposure to legal tech and secure IT environments • Opportunities for training and career development • Central Bradford location with excellent transport links
08/09/2025
Full time
1st / 2nd Line IT Technician Location: Bradford Salary: Up to £28,000 Chapman Tate Associates are delighted to be working in partnership with a respected law firm based in Bradford, known for its commitment to excellence and client service. As part of their continued investment in technology, we're seeking a 1st / 2nd Line IT Technician to join their internal IT team. This is a fantastic opportunity for a technically capable and service-driven individual to support a professional environment where reliability, discretion, and responsiveness are key. The Role You'll be the first point of contact for IT support across the firm, resolving day-to-day technical issues and escalating where necessary. You'll also assist with system maintenance, user onboarding, and contribute to ongoing infrastructure improvements. Key Responsibilities • Provide 1st and 2nd line support across desktop, laptop, and mobile devices • Troubleshoot issues related to Windows OS, Microsoft 365, printers, and networking • Manage user accounts and permissions via Active Directory • Support legal software applications and liaise with vendors when needed • Assist with hardware setups, upgrades, and office moves • Maintain documentation and contribute to knowledge base updates What We're Looking For • Previous experience in a 1st or 2nd line IT support role • Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory • Excellent communication skills and a calm, professional manner • Ability to work independently and manage multiple support requests • Experience in a legal or professional services environment is a bonus • Relevant IT certifications (e.g. CompTIA, Microsoft) are desirable What's on Offer • Salary up to £28,000 • Supportive and collaborative team culture • Exposure to legal tech and secure IT environments • Opportunities for training and career development • Central Bradford location with excellent transport links
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
08/09/2025
Full time
Job Title: 2nd Line IT Technician Location: Sharston, M22 4SN Salary : £30,000 - £32,000, dependent on experience Job type: Full time, Permanent About us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About the role: We are currently looking to appoint a 2nd Line IT Technician to provide intermediate-level IT support, bridging the gap between frontline (1st line helpdesk) support and specialist / external support. The role requires technical expertise, legal application knowledge, and strong communication skills. Responsibilities: Act as an escalation point for technical issues unresolved by 1st Line support. Troubleshoot and resolve end user issues. Provide support for remote/hybrid working setups, VPNs, and secure access. Support legal applications such as case management, document management, and time-recording systems (e.g., iManage, Proclaim, Elite 3E). Administer user and permissions on Active Directory and Microsoft 365. Support security tools including MFA, DLP, and encryption solutions in line with GDPR and SRA requirements. Assist in IT projects, including system upgrades, migrations, and business continuity testing Person Specification: Strong knowledge of Windows Client OSs Knowledge of Microsoft 365, Active Directory, and Exchange. Understanding of networking (DNS, DHCP, VPNs). Experience with legal IT systems (case/document management, billing, dictation tools). Mobile device management experience (Intune, MobileIron, etc.). Excellent communication skills with the ability to support staff at all levels. High level of confidentiality and ability to work under pressure. Salary & Hours: Salary of £30,000 - £32,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based Benefits: On-site Working - At our South Court office 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; IT Support Engineer, Helpdesk, IT Support Technician, 2nd Line Support Engineer, 2nd Line Support, IT Service Desk Technician, Technical Support, IT Technician, Technical Support Engineer, Tech Support, Tech Support Services will also be considered for this role.
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
08/09/2025
Full time
Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years' experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.
Jobs - Frequently Asked Questions
Use the location filter to find IT jobs in cities like London, Manchester, Birmingham, and across the UK.
Entry-level roles include IT support technician, junior developer, QA tester, and helpdesk analyst.
New jobs are posted daily. Set up alerts to be notified as soon as new roles match your preferences.
Key skills include problem-solving, coding, cloud computing, networking, and familiarity with tools like AWS or SQL.
Yes, many employers offer training or junior roles. Focus on building a strong CV with relevant coursework or personal projects.
