66 jobs found

Senior Software Developer - Desktop App Development (WinUI 3 / UWP / WPF) Location: Bristol (Hybrid / Remote Working Available)£55,000 - £60,000 plus excellent benefits About the RoleWe're seeking a Senior Software Developer with at least 5 years' experience in desktop application development using the .NET framework. You'll lead development efforts, mentor junior team members, and work on impactful projects that directly enhance services for end users. This role offers the chance to work with modern technologies while maintaining and improving existing applications. Key Responsibilities Design and develop modern desktop applications using WinUI 3, .NET 8+, Windows App SDK Maintain and enhance existing applications Write clean, secure, maintainable code following best practices Implement security and data protection measures Lead development projects and mentor junior developers Manage and track tasks, bugs, and feature requests using Azure DevOps Collaborate via GitHub for version control and CI/CD pipelines Integrate third-party UI toolkits Skills & Experience Bachelor's degree in Computer Science or related field 5+ years' experience in .NET desktop application development Strong skills in C# and SQL Strong WinUI 3 experience (highly preferred) or at least experience in UWP OR WPF Experience with third-party UI toolkits (e.g. Syncfusion, Telerik) Background in Agile software development environments Good understanding of MVVM, design patterns, and secure development practices Benefits Competitive salary 25 days holiday + bank holidays (option to buy more) Generous pension scheme Group Life Assurance & Income Protection Health cash plan & lifestyle benefits Social events & volunteering opportunitiesHow to apply for Senior Software Developer (Desktop App Developer)If you're ready to lead projects, mentor others, and work with modern technologies on impactful software solutions and you have strong experience in WinUI 3, UWP or WPF for Desktop app Development - apply today by emailing your CV to

Senior Software Tester Automation Testing Brighton offices In office and hybrid working 2 or 3 days per week in office We can only consider local candidates who can easily commute to the client offices in Brighton (next to train station). Salary £60k to £65k per annum depending on experience My client are a leading B2B and eCommerce Software company, and they are looking to recruit a Software Tester to join their growing test team, working across the software products of a number of different development teams. This company have been developing B2B and eCommerce software applications and software tools for the last 30 years, used by Blue-chip brand companies in the UK, USA and Europe. As a Senior Software Tester, you will join the test team in Brighton that ensures the quality of the company s legacy and next generation Sales, Purchasing and Stock control applications. You will be responsible for testing their high quality applications and liaising regularly with developers and management. These products are developed in C#, .Net Core, SQL Server, You will be a Software Tester participating in a small team of testers writing UI, API and Database automation test scripts for a number of Web applications and will aslo involve testing a couple of legacy desktop applications as well. Key Tasks: Test Planning and Strategy: Help develop and implement test strategies, plans, and test cases as directed by Head of Testing to ensure comprehensive test coverage. Collaborate with stakeholders to define testing objectives, timelines, and success criteria. Test Execution and Documentation: Execute test cases across multiple platforms and environments, including desktop, web and mobile. Troubleshoot test failures, log defects and work closely with developers to resolve issues. Document test results, defects, and issues in a clear and concise manner using JIRA/Azure Dev-Ops. Conduct regression/ integration testing to ensure the stability of software releases. Automation and Tooling: Design, develop and maintain robust automation frameworks for Windows based WMS applications. Automate functional and regression tests using tools such as Ranorex, FlaUI, TestComplete, or equivalent Work with C#, and/or JavaScript to script automation test cases Strong knowledge of database testing, including the ability to write and execute complex SQL queries to insert, validate, manipulate, and verify test data. Identify opportunities for test automation and implement appropriate solutions. Defect Management and Resolution: Identify, track, and prioritize defects throughout the software development lifecycle. Work closely with our developers to troubleshoot and resolve issues in a timely manner. Provide feedback and recommendations for improving product quality and reliability. Team Leadership and Mentoring: Provide guidance and mentorship to junior QA team members. Foster a collaborative and supportive team environment focused on continuous improvement. Lead by example, demonstrating best practices in testing methodologies and techniques as set by our Head of Testing. Skills, Experience and Qualifications: Minimum 5+ years of experience in software quality assurance/testing roles, Previous experience of desktop software application testing (Ideally WPF) as well as web applications. Proven expertise in test planning, execution, and defect management. Experience in automation tools like or similar desktop UI automation frameworks. Automotion testing of C# and .Net applications. Hands-on experience with Selenium for web-based modules. Experience with CI/CD pipelines, version control (Git), and test integration tools. Solid understanding of software testing methodologies, both manual and automated. Nice to Have: Experience with BDD tools like SpecFlow or Cucumber. Performance and load testing exposure using tools like JMeter or LoadRunner. Experience in WMS / supply chain or relevant domain workflows. This job represents a great chance to join a superb software company with a long track record over 30 years of building industry leading software, where you will have an enjoyable career in a nice team environment. As a Senior Software Tester at this company, you will be given good training to help enhance your test automation skills and experience. Please send your CV for interviews.

Trainee Software Tester Location: Meriden, Coventry Salary: 25,000 per annum Monday to Friday 9am to 5:30pm (fully office based) We are currently recruiting for a Trainee Software Tester with commercial experience, either through a previous role, industrial placement, or graduate scheme. You will be joining a growing development team near Coventry. In this role, you will build on your foundation in software testing to support the delivery of reliable, high-quality software products. You will be involved in the full testing lifecycle, including test case design, bug reporting, regression testing, and contributing to team discussions about quality and improvements. This is an ideal opportunity if you have taken your first steps in testing and now want to be part of a collaborative Agile team where you can continue to develop technically while gaining exposure to modern testing practices and tools. The main duties will be: " Design and execute test cases based on user stories and acceptance criteria " Document and report bugs, helping to troubleshoot issues with developers " Contribute to functional, regression, and exploratory testing activities " Support software releases by validating features and identifying risks early " Assist in reviewing requirements and identifying test scenarios " Maintain clear and detailed test documentation Requirements to be considered for the Trainee Software Tester: " A degree in Computer Science, IT, Software Engineering or a related field " Experience or Knowledge of software testing or QA role (including placements) " Understanding of testing principles and software development lifecycles " Strong attention to detail with a structured and analytical approach " Ability to work collaboratively in Agile or fast-paced delivery environments " Familiarity with test management or bug tracking tools (e.g., JIRA, TestRail) " Experience running manual tests across desktop or web applications " Exposure to SQL or basic database validation " Awareness of automation tools such as Selenium or Playwright " A proactive approach to learning and improving testing practices If you are looking for an opportunity which involves training and development as a Trainee Software Tester and you are based in or around the Coventry area then click "Apply" now to be considered. You will have an opportunity to learn and grow with a Senior Software Tester, you will build on your foundation in software testing to support the delivery of software products for the business.

Trainee Software TesterLocation: Meriden, CoventrySalary: £25,000 per annumMonday to Friday 9am to 5:30pm (fully office based)We are currently recruiting for a Trainee Software Tester with commercial experience, either through a previous role, industrial placement, or graduate scheme. You will be joining a growing development team near Coventry.In this role, you will build on your foundation in software testing to support the delivery of reliable, high-quality software products. You will be involved in the full testing lifecycle, including test case design, bug reporting, regression testing, and contributing to team discussions about quality and improvements.This is an ideal opportunity if you have taken your first steps in testing and now want to be part of a collaborative Agile team where you can continue to develop technically while gaining exposure to modern testing practices and tools.The main duties will be:" Design and execute test cases based on user stories and acceptance criteria" Document and report bugs, helping to troubleshoot issues with developers" Contribute to functional, regression, and exploratory testing activities" Support software releases by validating features and identifying risks early" Assist in reviewing requirements and identifying test scenarios" Maintain clear and detailed test documentationRequirements to be considered for the Trainee Software Tester:" A degree in Computer Science, IT, Software Engineering or a related field" Experience or Knowledge of software testing or QA role (including placements)" Understanding of testing principles and software development lifecycles" Strong attention to detail with a structured and analytical approach" Ability to work collaboratively in Agile or fast-paced delivery environments" Familiarity with test management or bug tracking tools (e.g., JIRA, TestRail)" Experience running manual tests across desktop or web applications" Exposure to SQL or basic database validation" Awareness of automation tools such as Selenium or Playwright" A proactive approach to learning and improving testing practicesIf you are looking for an opportunity which involves training and development as a Trainee Software Tester and you are based in or around the Coventry area then click "Apply" now to be considered.You will have an opportunity to learn and grow with a Senior Software Tester, you will build on your foundation in software testing to support the delivery of software products for the business.

We are seeking a Senior Front-End Software Engineer to play a key role in translating UI/UX designs into responsive, high-quality front-end interfaces using Blazor and related technologies. This role involves developing reusable components, ensuring cross-platform compatibility, and collaborating closely with backend teams. Key Responsibilities Analyze and interpret UI/UX designs in Figma, including layout, typography, and user interactions. Convert static Figma designs into interactive UI components using the Blazor Hybrid framework for desktop and web. Build modular, reusable Blazor components that adhere closely to design specifications. Ensure seamless cross-platform performance across desktop (e.g., Windows via MAUI or WPF) and web (Blazor WebAssembly/Server). Apply responsive design best practices for optimal performance across multiple devices and screen sizes. Collaborate with backend teams to integrate front-end components with services and APIs. Required Skills & Experience Strong front-end development expertise with HTML, CSS, and JavaScript. Proven experience creating clean, responsive, and adaptive UI for desktop, tablet, and mobile platforms. Hands-on experience with Blazor and MAUI frameworks. Familiarity with front-end frameworks like React or Angular (nice to have). Solid understanding of responsive design principles and cross-browser compatibility. Excellent communication and collaboration skills. Experience in managing and delivering software projects on time and to specification. Strong grasp of modern development tools, best practices, and methodologies. Experience working in Agile/Scrum environments. Appreciation for quality assurance and quality control in the development lifecycle. This is a Hybrid role, with 3 days in the office. Due to the volume of applications, we can only respond to those that match these criteria.

The Job on Offer This Capgemini SC Cleared Front End Developer role puts software engineering and professionalism at the heart of delivery. As part of the Web Platforms Team in our Digital Customer Experience unit, you'll help us produce web platforms for a range of enterprise clients. All your close colleagues will be first and foremost engineers - technical experts who love using Open Source to create complex content management, digital marketing, and e-commerce solutions. Your Role This is a challenge for a Front End Developer, capable of leading the development and delivery of engaging mobile, tablet and desktop web experiences for our ambitious clients. Work as part of agile development teams to deliver robust, engaging and usable solutions Take personal responsibility for components' technical delivery - collaborative with senior developers and architects to design robust, scalable technical solutions. Continually improve our front end development teams' development processes, practices, tools and techniques. Share your knowledge and experience with colleagues, helping the team to grow their skills. Work with clients and internal teams to develop new opportunities and open source projects and initiatives. Your Profile Holding a current SC Clearance status is required In depth experience of HTML5, CSS3, object-orientated JavaScript and large JavaScript applications. Comprehensive experience of at least one modern JavaScript framework, such as Angular, React, Ember or Backbone. Experience of integrating with third-party APIs Experience using SASS or another CSS pre-processor. Practical knowledge of using Grunt, Gulp or similar tools to automate tasks. Version control software (Git) expertise, and a deep understanding of web standards, accessibility and best practice. A portfolio with examples of responsive design and multiple browsers Demonstrable experience in Test Driven or Behaviour Driven Development. Experience of working in agile teams, and delivering optimised integrated web solutions. We're also using the following technologies and patterns, it would be great if you had experience in some of these- Building native mobile apps using React Native, Hybrid apps, or natively on iOS or Android Contentful, and other headless content management and e-commerce platforms Microservice, and API based, development experience, including designing and implementing REST and GraphQL APIs, and understanding API security patterns Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion. Get the Future You Want

Application Support Lead We're hiring! Aon are currently recruiting an Application Support Lead to join our team in London. The Application Support Lead will be primarily responsible for building out a new Application Support team within Aon Tyche. The role will involve defining processes and standards, creating a team, and running a best-in-class Application Support function to provide second-line business and technical support for our rapidly growing client base across all Aon Tyche applications (both hosted and installed). About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon's software platform, Tyche, is used by some of the largest life, non-life, composite and pension firms worldwide, which benefit from the ground-breaking capabilities that Tyche gives them. Our consulting team provides a full breadth of actuarial services with a focus on Tyche implementations and developing solutions in Tyche. We have a strong team of outstanding developers and our IT team offer fully hosted solutions Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as an Application Support Lead: Working with key individuals across IT, Product Development and Delivery functions, to define the processes and standards for all support tickets; In conjunction with Infrastructure Support, ensure that the IT applications remain consistently available to all users through the management of tickets, root cause elimination of issues and implementation of appropriate practices and procedures; Building a strong, independent team of Business and Technical Support Analysts to provide global support for our web and desktop products; Spending time working with product teams, learning the applications and their support needs; Building a knowledge base and documentation to allow the team to scale and provide efficient support for clients; Defining and manage a set of metrics vital to supervise the support and application experience for clients. These should include both ticketing and application environment metrics (such as up-time, page load times etc); Working with the wider business to ensure SLAs are being met and are reasonably defined in contracts; Working with Product Leads to define development roadmap items to improve supportability for the product (both from a business and technical perspective) and support the development teams in delivering the right solutions; Effectively manage and prioritise requests or incidents using appropriate tooling and via appropriate communication channels (e.g. phone, email, helpdesk ticket); Being a "Support evangelist" across the organisation, working with product development teams to think about this from product inception; building in the right reporting mechanisms from the start; Managing the scheduling and delivery of plannable support tasks such as client upgrades and service requests. Where necessary work with the wider Development and IT Support teams to ensure all key personnel are available; Ensuring correct tracking of chargeable tasks through appropriate mechanisms such as time reporting; Being the voice of the client for application support, reporting back to management and driving for change and improvement; Building training materials and deliver training for new clients, working with the business to ensure appropriate content and expertise is available; Managing Major Incidents, ensuring that the right people from product, IT, delivery and business functions are involved, and providing clear actions and oversight; Building a training programme for new starters for the support function likely to include focused training and product rotation; Working with the product and business leads to build knowledge transfer into the organisation - particularly to begin with as the support function is built out; Working with management to define growth and resourcing plans for the support function as it grows. This is likely to include roles across multiple locations globally; Where required, provide support services through management of shift rotas of staff; The nature of the role may require out of hours working from time to time to support a global client base; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Degree or equivalent qualification in a computer/business related discipline; Working in a software support function to at least a senior level; Building and managing teams; Supporting hosted applications preferably in Azure; Experience providing appropriate support and expertise on on-prem installations to client users and IT teams; Knowledge of IT Service Management tools and processes e.g. ITIL; Strong knowledge of using and configuring issue management and CMS systems; A strong analytical mindset; Proven ability to work successfully with colleagues and clients in a high pressure situation; Clear communicator; Positive attitude and customer focus with excellent time management skills; Willingness to share knowledge and build a supportive culture; Ability and willingness to research best practices, adjust as appropriate and implement within a new environment; Good to have: Insurance or Finance domain experience; Working knowledge of ITIL and Microsoft Operations Framework; Major incident experience; ServiceNow; Delivering training; Azure; Experience using Microsoft SQL Server; Experience of SaaS support. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience. We're happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we're happy to discuss options with you upon application.

The Job on Offer This Capgemini Front End Developer role puts software engineering and professionalism at the heart of delivery. As part of the Web Platforms Team in our Digital Customer Experience unit, you'll help us produce web platforms for a range of enterprise clients. All your close colleagues will be first and foremost engineers - technical experts who love using Open Source to create complex content management, digital marketing, and e-commerce solutions. Your Role This is a challenge for a Front End Developer, capable of leading the development and delivery of engaging mobile, tablet and desktop web experiences for our ambitious clients. Work as part of agile development teams to deliver robust, engaging and usable solutions Take personal responsibility for components' technical delivery - collaborative with senior developers and architects to design robust, scalable technical solutions. Continually improve our front end development teams' development processes, practices, tools and techniques. Share your knowledge and experience with colleagues, helping the team to grow their skills. Work with clients and internal teams to develop new opportunities and open source projects and initiatives. Your Profile In depth experience of HTML5, CSS3, object-orientated JavaScript and large JavaScript applications. Comprehensive experience of at least one modern JavaScript framework, such as Ember Angular, React or Backbone. Experience of integrating with third-party APIs Experience using SASS or another CSS pre-processor. Practical knowledge of using Grunt, Gulp or similar tools to automate tasks. Version control software (Git) expertise, and a deep understanding of web standards, accessibility and best practice. A portfolio with examples of responsive design and multiple browsers Demonstrable experience in Test Driven or Behaviour Driven Development. Experience of working in agile teams, and delivering optimised integrated web solutions. We're also using the following technologies and patterns, it would be great if you had experience in some of these Building native mobile apps using React Native, Hybrid apps, or natively on iOS or Android Contentful, and other headless content management and e-commerce platforms Microservice, and API based, development experience, including designing and implementing REST and GraphQL APIs, and understanding API security patterns Why Capgemini is unique At Capgemini we don't just believe in Diversity & Inclusion, we actively go out to making it a working reality. Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Capgemini offers the opportunity to shape your career path, based on your interests and ambitions. For example, if you want to become a 'People Manager' Connected Manager learning journey is there for you. If you want to become an 'Architect' our Global Architect Community offerings can help you get there. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion . Get the Future You Want

Role & Responsibilities Reporting to the Platform Support Senior Engineer, the Platform Support Engineer is a highly skilled technical role responsible for implementing and supporting enterprise tooling solutions within Service Management and Operations (SM&O). The Platform Support Engineer has a large degree of autonomy and is able to make informed technical decisions relating to supported tooling in the context of live service commitments, service level agreements and TS&ST, SM&O and CDIO strategy. The Platform Support Engineer advises Platform Support Analysts on technical solutions and investigations. In addition to BAU activities, the Platform Support Engineer provides out of hours support for tooling and environments such as ServiceNow, making key decisions around the appropriate course of action with minimal support from senior colleagues and communicating with Customer Experience & Bridge Operations. The Platform Support Engineer is expected to provide technical guidance and support to any team within SM&O as required and will have an understanding of the technologies in use elsewhere in the delivery area. This could be anything from a non-technical user with an issue with a desktop application to an experienced engineer with a requirement for a technical solution. Day to Day Duties will include : Delivers enterprise tooling and services on behalf of our clients colleagues. Builds servers and associated infrastructure in SM&O’s cloud environments. Configures network security groups in SM&O’s cloud environments. Is responsible for the administration and monitoring of SM&O’s cloud environments and resolving any issues. Builds and supports both physical and virtual infrastructure and applications on servers and end user devices. Has broad technical knowledge of Windows, UNIX and Linux operating systems for end user devices and servers, databases, web and thick clients and associated tooling and technologies. Has a good understanding of networking and related technologies such as DHCP and DNS. Has a strong technical understanding of cloud technologies and concepts. Has knowledge of a variety of scripting languages in particular Javascript, Powershell, Terraform and Ansible Understands CI/CD and code promotion pipelines. Can script and develop ServiceNow Discovery and Service Mapping patterns Is knowledgeable in API and integration technologies such as REST & SOAP Is capable of developing and supporting scripted API’s in ServiceNow Has knowledge of cyber security controls and authentication methods such as SAML, Oauth, access keys, digital certificates, etc. Works closely with other CDIO delivery areas to develop technical solutions to problems and requirements. Supports strategically important tooling and associated infrastructure that our client relies on to run its IT estate including Assyst, Snow, ServiceNow and Remedy Asset Management. Will have a detailed understanding of Platform Support-owned tools and services and how they are used by our clients  Documents solutions, instructions and changes to tooling and services. Will produce reports and data extracts for Platform Support-owned tools and services. Progresses incidents and problems assigned to Platform Support. Implements changes and service requests for Platform Support-owned tools and services. Identify solutions to problems and new requirements. Implements, maintains and troubleshoots integrations between supported tooling. Makes recommendations for improvements to supported tooling. Provides excellent customer service to end users with clear and timely communications. Logs and manages IT incidents related to Platform Support-supported tools and services with vendors. Will have a broad grounding in IT and relevant technologies. Manages team mailboxes and ITSM queues to ensure queries and tickets are managed in a timely manner. Build, test and maintain workflows, service level agreements, catalogue items and associated configuration. Work with developers to build out new requirements. Import data into Platform Support-supported tooling. Support internal and external stakeholders as appropriate. Maintain team quality documents and policies. Provides general technical support and guidance to SM&O colleagues. Requirements Essential criteria Technical skills and awareness of hardware and software, operating system and application, end user devices and servers that can be applied in almost any scenario Administration and management of AWS VPC Build and configure IaaS resources by code in AWS Good working knowledge of Javascript Experience of integrating enterprise services, knowledge of technologies such as JSON, REST, SOAP, XML, etc. ServiceNow development experience ServiceNow Discovery and Service Mapping experience Desirable ITIL foundation Understanding of Agile delivery Producing and understanding technical documentation AWS and ServiceNow certifications

Mid and Senior Front End Developer Opportunities We have some exciting opportunities for Mid and Senior Front End Developers to join our growing team here at William Hill. About Us Working with us, you'll be at the heart of the technological revolution of one of the world's most trusted betting and gaming companies. We deal with projects ranging from mobile Casinos to online Sportsbooks and everything in between. The cloud-native software you design will process 500 online bets per second, accommodate 20 million users, and process 160 terabytes a day. You can be sure there are many more challenges waiting for you. Our people are at the heart of everything we do, and we offer a fast-paced environment where we have fun, celebrate success, and give you all the tools you'll need to be your best self. It's not just our colleagues we look after - we've got a responsibility to our customers too and we work hard on our ambition that nobody is harmed by gambling Your role in the team · Supporting the customer journey from desktop to tablets and mobile phones · Optimization of cross-browser web applications · Building efficient and reusable systems and abstraction · Developing prototypes · Maintaining automated unit and integration test cases · Working with microservice on the backend · Working on CI/CD and implement frontend performance quality gates · Including security mindset as part of delivery · Writing reusable libraries · Improvement through active collaboration, refactoring, and testing Skills needed · Bachelor/Master's degree (or equivalent) in Computer Science, Engineering, or a related subject · Senior level hands-on software development (JavaScript) experience that can work autonomously and reliably end to end · Experience in similar position · Self-reliant, communicative, accurate · Very good knowledge of and experience with CSS3, HTML5 (SASS) · Good knowledge of JavaScript including TypeScript · Familiarity with JavaScript libraries like React, Redux, XState · Experience with building reusable JavaScript libraries · Experience with high traffic applications · Very good knowledge of Front-end performance optimisation (TTFB, TTI, bundle size, first CPU idle) · Experience with Feature Toggles and A/B Test · Attention to details Desirable · Knowledge of Scrum methodology · Experience with micro-frontends · Familiarity with Webpack, Babel, etc · Experience in consuming Kafka and event-driven architectures · Experience in DevOps activities like Kubernetes, AWS, GitLab What's in it for you? You'll get to work with like-minded individuals in great teams based across the globe. All working in Agile delivery methods and deploying into Amazon Web Services (AWS). You'll have the autonomy to flex your strategy and solution design across a truly global product that drives the heart of our sports betting for William Hill worldwide. We have a generous personal learning budget joined with 10% learning time throughout each month to help you learn and grow. We'll welcome you on board with 25 days holiday (not to mention an extra day for your birthday), healthcare, an attractive pension package and life assurance. As an added incentive, we offer a rewarding bonus scheme too. If you have a keen interest in any kind of sport then you'll get to enjoy competitions, events and moments at the home of betting - William Hill. What we offer We take the safety and wellbeing of our employees seriously, especially at this challenging time. We have put in place robust Covid19 measures and are supporting our new employees with a smooth onboarding and training programme and making you feel welcome and part of our team. We've welcomed our teams back to the office and have a balanced approach to office and home working. Here, you'll have the opportunity to work from home up to 80% of the time with 20% office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch up. William Hill in London We couldn't be closer to the action in our London office. A 2-minute walk from Tottenham Court Road station, round the corner from Soho and Oxford Street means you'll never be short of anywhere to go for a lunchtime stroll or a post-work drink. There's plenty of green space too with Regent's Park and Hyde Park not far away at all. Working in our London office you'll also benefit from a heavily discounted Zone 1 - 6 travel card so you'll be whizzing around London in no time.

Location: Manchester Westminster House (city centre opposite Piccadilly Gardens). We're happy to consider options other than 9-to-5 office-based work. To us "Agile working" is more than working flexibly - it's about entrusting colleagues to think creatively about how, when and where they work, to deliver their very best. Our Mission We're on a journey to build the bank of the future, and we need your help. We're continuing our transformation programme, redefining what a bank is from the inside out. Become part of our diverse team where you'll impact the lives of more than 26 million customers through brands including Lloyds Bank, Halifax, Bank of Scotland, and Scottish Widows. The team As a member of our team, you'll enjoy working closely with senior leadership and our business partners to ensure we align to (and contribute towards) the banks strategic vision. Primarily focusing on Telephony but maximising opportunities for our products to be used strategically across other channels. You'll also progress the decommissioning of old applications / tech stacks and remediate technical debt. About the role As a Senior Software Engineer (with Front-End engineering experience) on the Desktop Feature Team, you'll play a pivotal role in the future of Lloyds Banking Group Desktop product development from shaping the way we craft, build, test to how we deploy using innovative technology. You're someone who is passionate about mentoring more junior engineers/developers. This is a lead role in helping to shape our vibrant and dynamic engineering team, motivating other engineers and influencing lab leadership. Ideally, you're someone who has experience in the delivery of innovative Desktop experiences based around customer conversations, not just screen-based workflow; passionate about simplifying and optimising architectural landscapes in line with the technical roadmap for the team. What skills you'll need to apply for this role: Essential A deep and broad knowledge (and significant exposure) to modern web technologies, especially JavaScript (ideally Node.js and React.js) and RESTful APIs, Web Services. Significant experience in Full-Stack engineering including Front- End engineering. Passion and must have experienced engaging with senior stakeholder management. Hands-on experience of applying software practices; advocating modular, well tested applications that remain easy to maintain as the codebase and business continues to scale. Knowledge of GIT, source code management and managing change; and experience of DevOps toolchains and container technologies (Kubernetes, Docker, Helm, Istio), cloud technologies (GCP, ICP, Azure). We'll also have experience of mentoring, supporting and growing your engineering colleague's talent, providing clear and constructive feedback, whilst creating opportunities for learning and growth. We also welcome the following skills and experience Desirable: An understanding of the entire application stack and experience of ensuring software is built in a way that is consistent with the frameworks, patterns and practices of our wider engineering community. Appreciation and understanding of agile development practices, continuous integration, and test automation. Show understanding of how to design low-latency, high-availability, and performant applications. We'd appreciate someone with a curiosity about understanding industry innovation and apply and share knowledge to provide solutions for intricate business problems, where no precedent may exist, and ensure the implementation of solutions where appropriate. What you'll get from the role We'll provide you with a diverse, energising, and informal environment that focuses on equal opportunity and supports career progression. A role within our team will provide the chance to work flexibly and collaboratively. We'll take your personal and professional development very seriously and enable you to make a positive difference to the overall teams' mission. What can we offer you in return? Salary and Benefits package includes: from £50, 130 - £65, 490 base salary plus 4% flexible benefit cash pot to spend on benefits (or take as cash-sum), a generous 15% employer pension contribution, 30 days holiday entitlement plus bank holidays, a discretionary variable annual performance bonus, private medical health cover, access to share schemes and staff discounts! Together we'll make a difference. At LBG, we're invested in your continual development. That's why we've fostered a collaborative learning environment that supports your career goals and encourages knowledge-sharing. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform job functions, and to receive other benefits and privileges of employment. Join us and be part of an inclusive, values-led culture that celebrates diversity. So, if you have the skills, background we're seeking and this opportunity appeals then get in touch. We'd love you to join our team!

Full stack developer required! A client focused on Defence and Security industry is looking for a Senior Full Stack Developer to work on their edge orchestration, sensor and systems management platforms within their development team. This is a remote position! The selected Fullstack developer will be part of a cross-functional team that's responsible for the design of new products where they will be involved in all aspects of the life cycle, from conception to deployment. As a Senior Full Stack Developer, you should be fluent with Javascript, Python, HTML, CSS, React, AngularJS and be comfortable picking up other languages, development frameworks and third-party libraries. You should also be a team player with a keen eye for design but also be able to mentor junior staff and lead sprint meetings. Your responsibilities will include: Work with engineering teams and product managers to ideate software solutions and engaging visual designs Design innovative client-side and Server Side architecture Lead weekly sprint meetings Help mentor junior staff Design, build and maintain efficient, useable, and reliable Front End applications Develop product features with minimal supervision. Turn prototypes into production-ready code Build the Front End of applications through appealing visual design Test software to ensure responsiveness and efficiency Help maintain code quality, organisation and automation Troubleshoot, debug and upgrade software Build features and applications with a mobile responsive design Work with Engineering and Capability Delivery to improve software Required skills/experience: Proven experience as a Senior Full Stack Developer Ability to lead a small team 8+ years of development experience Experience of being part of an agile development team Experience developing desktop and mobile applications Knowledge of multiple Front End languages and libraries (eg HTML/CSS, JavaScript, XML, jQuery) Knowledge of multiple Back End languages (eg C#, Java, Python) and JavaScript frameworks (eg Angular, React, Node.js) Familiarity with databases (eg MySQL, MongoDB), web Servers (eg Apache) and UI/UX design Knowledge of source control including Git Familiarity with tools such as AdobeXD, Photoshop, Illustrator and others Strong sense of web design and an understanding of the UX best Practices, cross-platform compatibility, responsive design principles Apply and send your CV or get in touch ASAP for further details on this exciting new opportunity!

A market leading software company is seeking a Frontend Software Engineer (HTML/Typescript) to be a part of a team responsible for the development of their software products. You'll coordinate development on individual Features, working closely with Product Management, other developers and QA to refine requirements and deliver regular releases of high quality, innovative software to meet customer requirements and strategic objectives. Key Tasks: ? Reviewing requirements and providing feedback to Product Management (ambiguities, inconsistencies). ? Assistance in drawing up and validating technical specifications. ? Participating in technical planning sessions: Conception, tasks identification and estimation. ? Working with QA team to ensure delivery of a high-quality product. ? Driving the whole development process of individual features within each release. ? Maintaining and refactoring existing codebase, expanding automated tests capability. ? Reporting on progress, issues and problems to the team; providing lessons learned and giving suggestions to optimize the work processes. ? Helping more junior, and supporting other senior team members. Key Skills: ? Deep experience developing and maintaining enterprise-scale Web 2.0 applications. ? Good knowledge of how and when to use design patterns to achieve strong Object-Oriented architectures in Typescript/Javascript. ? Enjoys learning new skills and working with a team, finding innovative solutions to problems, and contributing to the constant evolution of a mature set of products. ? Strong diagnostic/debug skills and a methodical approach to problem solving. ? UI experience of TypeScript development using Visual Studio Professional/Enterprise, using a range of modern Javascript frameworks (we use Aurelia, but general skills from Angular/React/Vue… should be transferable) and awareness of Web 2.0-related issues like CORS, performance, cross-browser compatibility, security, authentication… ? HTML/CSS skills for developing standards-compliant UX/UI designs on large, 'desktop-like' web applications: accessibility, consistent look-and-feel, best-practice in useability. ? Experience with source control and build processes: branching, merging, one-push-build processes, configuration management. ? Must be a strong verbal and written communicator, able to articulate complex technical. detail to colleagues in a clear and unemotional manner. Must be prepared to code to specifications/designs/use-cases, and use dialogue to resolve inconsistencies, but also contribute ideas and prototype innovations towards ongoing improvements in the product. ? Agile, self-motivated attitude, keen to add value wherever possible. ? Able to work quickly, accurately, and flexibly towards defined deadlines. Beneficial Skills: ? Experience consuming REST and OData APIs ? Interest in HTML visualisation technologies, including 3D (3js), SVG and Canvas, or other JS-based data-visualisation frameworks. ? Experience of build and installer scripting both in JS-tools (node/r.js) and/or nant. ? Practical experience with SQL Server, and T-SQL. ? Experience of shipping shrink wrapped software. Experience: ? Educated to Degree level or equivalent; or possess highly relevant experience. ? Must have 5+ years' experience in development in a professional technical role. ? Must have practical experience of working as a senior part of a structured professional software development environment.

A market-leading software company is seeking a UI Developer be a senior part of a team responsible for the development of the company's software products. You'll coordinate development on individual Features, working closely with Product Management, other developers and QA to refine requirements and deliver regular releases of high quality, innovative software to meet customer requirements and strategic objectives. This is a great opportunity to join a growing company boasting some of the world's biggest tech companies as customers, and to work in a truly collaborative Development team. Key Tasks: Reviewing requirements and providing feedback to Product Management (ambiguities, inconsistencies). Assistance in drawing up and validating technical specifications. Participating in technical planning sessions: Conception, tasks identification and estimation. Working with QA team to ensure delivery of a high-quality product. Driving the whole development process of individual features within each release. Maintaining and refactoring existing codebase, expanding automated tests capability. Reporting on progress, issues and problems to the team; providing lessons learned and giving suggestions to optimize the work processes. Helping more junior, and supporting other senior team members. Key Skills: UI experience of TypeScript development, using a range of modern Javascript frameworks (company uses Aurelia, but general skills from Angular/React/Vue… should be transferable) and awareness of Web 2.0-related issues like CORS, performance, cross-browser compatibility, security, authentication… Enjoys learning new skills and working with a team, finding innovative solutions to problems, and contributing to the constant evolution of a mature set of products. Strong diagnostic/debug skills and a methodical approach to problem solving. HTML/CSS skills for developing standards-compliant UX/UI designs on large, 'desktop-like' web applications: accessibility, consistent look-and-feel, useability. Experience/understanding of shipping shrink wrapped software. Experience with source control and build processes: branching, merging, one-push-build processes, configuration management. Must be a strong verbal and written communicator, able to articulate complex technical. detail to colleagues in a clear and unemotional manner. Must be prepared to code to specifications/designs/use-cases, and use dialogue to resolve inconsistencies, but also contribute ideas and prototype innovations towards ongoing improvements in the product. Beneficial Skills: Experience implementing OData services. Experience implementing data accessing code using ORMs (EF, NHibernate, …). UI Experience with 3D (3js), SVG, Canvas and data-visualisation. Experience of build and installer scripting both in JS-tools (node/r.js) and .NET based ones (nant/WiX/Windows Installer) Experience of Database Design, SQL Server, and T-SQL, SQL profiling and performance tuning. Experience/understanding of shipping shrink wrapped software. Experience: Educated to Degree level or equivalent; or possess highly relevant experience. Must have 5+ years' experience in development in a professional technical role. Must have practical experience of working as a senior part of a structured professional software development environment.

Senior Developer - Derby - GBP 40,000 DOE I am currently working with a bespoke software company based in Derby. My client is looking for a Senior Developer to join their dynamic IT team. This role would require you to come into the Derby offices a few times a week. The successful applicant must have experience working in a senior full-stack developer role. They will be ambitious, hard-working, and confident working alone and in a team. Technical Stack: .NET, C#, ASP.NET, JavaScript SQL Server Web API Client/Server based architecture Windows Server and desktop experience Benefits: Annual Christmas Bonus Flexible wokring hours Pension scheme And more! URGENT ROLE - IMMEDIATE INTERVIEWS - FAST OFFERS My client also offers great benefits too! If you have experience in any of the technical stacks above, please apply with your most up-to-date CV or get in touch on . Role: Senior Developer Location: Derby Salary: GBP 40,000 DOE Keywords: C#, ASP.NET, Web API, .NET Core, HTML, CSS, JavaScript, SQL, Senior Developer, Lead Developer, Full Stack Developer, Fullstack Developer, Senior Full Stack Developer, Senior Fullstack Developer In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

C# Software Developer Mansfield Area (option to work from home 2 days per week) Up to £60,000 - depending on experience About them: My client is a well-established, global trader operating from multi million pound premises in the Mansfield area of Nottingham. They are a family owned business with solid values and many of their workforce stay at the company for the whole of their career. Overview: Working with directors, managers and other company employees to analyse business needs and create software systems to facilitate all areas of the business. This will include the design, development, testing and maintenance of new and existing internal systems as well as diagnosing and resolving faults in those systems. Duties: Working with internal departments at all levels of seniority to analyse requirements for the design of new applications, changes to current systems and migrating legacy systems Development of new code ensuring all applications are free from bugs and critical errors Creating test procedures for new and existing applications including restructuring those applications where necessary Maintaining current systems and ensuring any bugs within the code are rectified Extracting data from data stores in order to create reports to support internal departments Ensuring new code is written following best practice and to company standard Testing and evaluating new technologies. Identifying and seeking out new opportunities for improvement to internal systems. Keeping up to date with new and changing technologies both internal to the company and in the wider world of IT software development. In addition, undertaking any other duties that may be reasonably required, which support the smooth running of the department. Person Specification: Technical Skills: Primarily C# desktop application development using WPF with MVVM design, WCF, limited Xamarin / mobile projects Testing experience from unit tests through integration, system and performance testing, ideally using a test framework Database experience including a good knowledge of writing SQL statements Supporting technologies - Visual Studio, Git, Azure DevOps, Progress Telerik tools, Excel, Linux, Actian Ingres DB, Entity Framework, VMware vCentre Other languages - C and bash scripts on Linux, Ingres ABF, Ingres OpenRoad, Python Crystal Reports Person Skills: Has proven commercial experience Good communication skills with the ability to explain complex issues clearly and concisely with colleagues at all levels of the business Ability to work independently and as part of the team Ability to perform under pressure and to adapt to changes Excellent planning skills and the ability to respond to time frames and deadlines, including managing own workload Friendly, approachable and flexible Have a meticulous and organised approach to work Thoroughness and attention to detail Have a logical, analytical and creative approach to problems Ability to think creatively and show initiative Other Information: Monday to Friday. The start and finish times are flexible between 8am - 9am and 4.30pm - 5.30pm The company offers a number of benefits such as Profit Related Pay Scheme (after 1 year of service), a Group Personal pension plan, subsidised restaurant and car parking. Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful

Location: Remote Working UK only Several senior developers experienced in the development of applications using C# .NET and Oracle PL/SQL is required by a leading UK Microsoft Gold Partner Consultancy based in West Sussex, near Gatwick. Ballard Chalmers specialises in software design, development, and ongoing support for enterprise systems on the Microsoft platform for deployment on the Microsoft Cloud, as well as on-premises and hybrid systems. Our areas of expertise are Microsoft .NET & Azure, SQL Server and BizTalk Server. With over 30 years of industry experience and as a Microsoft Partner with 5 Gold Competencies, we have a well-earned reputation for delivering our expert services. About the role We are looking for a hands-on senior developer with solid experience developing applications using C# and .NET, either Web Apps developed in .NET Web API and MVC or desktop applications developed with .NET WinForms, together with Oracle database servers and PL/SQL. If it is of interest then there will be an opportunity for the successful candidate to work on the future transitioning of these .NET applications to Azure Cloud-based Single Page Web Applications, Micro Services, Containers, Angular and Web API. You should have 7+ years of software development experience and should be able to use your knowledge and expertise to provide solutions to complex business problems. Essential Skills: Highly proficient in core Microsoft technologies C#, ASP.NET, MVC, Web API, or .NET WinForms. Highly proficient in accessing Oracle databases from .NET systems and in developing PL/SQL. Strong communication skills and client-facing experience. Understanding of Lean/Agile methodologies. Optional Skills: Experience in single-page application design using Angular in conjunction with .NET Web API. Understanding of implementing and managing automated testing. Good understanding of the Azure infrastructure and key services such as App Services, SQL Azure, Azure AD, Containerised applications, and the Azure Kubernetes Service. Experience: Software Development: 7+ years Strictly No Agencies

We are looking for a qualified, full-time Web and Application Developer to design and develop functional programs and applications. The successful applicant will be required to assist with the development of the corporate web site whilst helping to develop, maintain and support our other Windows / Web applications. The Council has a DNN website so experience in this area would be an advantage. A great Application Developer has excellent knowledge of at least one programming language. They must be familiar with a variety of operating systems and platforms. The ideal candidate will also have an analytical mindset and a keen eye for detail. We are looking for an ambitious developer that is looking to expand their skill set in a supportive environment. You will have the opportunity to define and shape the future direction of the web and desktop development journey at Carlisle City Council and manage your workload. The role offers the opportunity for hybrid working in a flexible service.   A team player, willing to get their hands dirty that is a good communicator and enjoys producing excellent solutions that give the end user exactly what they need. Responsibilities: Understand client requirements and how they translate in application features Development of the Corporate website’s back-end integration using third party API’s where appropriate. Deal with third party system support issues where necessary. Collaborate with a team of IT professionals to set specifications for new systems and applications Ability to translate technical requirements into plain English Defining requirements and designing creative prototypes according to specifications Write high quality source code to program complete applications within deadlines. Troubleshoot and debug applications. Evaluate existing applications to reprogram, update and add new features. Develop technical documents and handbooks to accurately represent application design. Key skills & experience:   Experience in designing and building GUI’s and desktop applications. Proven experience in web development Ability to develop in at least one programming language such as C#, HTML 5, JavaScript, ASP.Net Understanding of relational databases such as SQL Server In-depth knowledge of programming for diverse operating systems and platforms using development tools Excellent understanding of software design and programming principles. A team player with excellent communication skills Analytical thinking and problem-solving capability Great attention to detail and time-management skills Qualifications in a relevant field For an informal discussion please contact Martine Kelly on 07807 341510 or Martine.Kelly@carlisle.gov.uk We offer an excellent benefits package with flexible working, a generous pension scheme and fabulous development opportunities. For further details and an application form please visit our website www.carlisle.gov.uk/Jobs The closing date for applications is 12 noon on Friday 22 October 2021 and interviews are anticipated to take place week commencing 8 November 2021.

Front End Developer - Javascript, HTML React, Angular Typescript - Front Office Investment Banking Looking for a Senior Front End web developer (or full stack engineer with a Front End bias) with a solid understanding of UI/UX principles, in-depth knowledge of browser technologies, and proven experience developing advanced enterprise user interfaces providing Sales tools (including apps) for Sales Tools across global; Front Office markets in mainly Equities and interest rate products At least 5 years software development experience focussed on delivering web based user interfaces. Extensive knowledge of JavaScript, ES6+, CSS, HTML and DOM. Experience of React, Angular, Typescript and vanilla JavaScript. Solid understanding of the modern JavaScript build tool chain using things like node, npm, yarn, webpack and rollup. Experience working with and specifying restful APIs, using tools like Swagger/OAS. Experience delivering Single Page web applications following responsive design principles and PWA best practices. Experience delivering mobile web applications, and principles of mobile-first approach. Ability and willingness to learn quickly and adapt to a fast changing environment, with a strong interest in continuous improvement and delivery. Excellent knowledge of programming best practices, design patterns etc. Strong communication skills, both orally and in writing, inside and outside the team. Strong problem solving skills. Desirable Requirements Experience with desktop based deployments of web based user interfaces using platforms like OpenFin, Electron Experience of UI and unit testing frameworks like Mocha, Jest, Jasmine, Karma, Storybook and Selenium. Experience profiling and optimising browser based applications. Experience working in an investment banking or similar environment. Exposure or experience with other languages like C#/.NET and Java beneficial but not essential. Adlam Consulting operates as an Employment Agency & an Employment Business Applicants must be eligible to work in the specified location

Salary: £157.50 - £293.63 p/w Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break Total hours per week: 37.50 Duration: 24 Months Start Date: ASAP About Good Energy Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change. Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions. Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone. The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation. Apprenticeship summary Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets. Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to: New user accounts setup (Active Directory/Exchange/Shortel telephony etc.) Account permission modification (In line with approval process) Remote deployment of software packages Account retirement in accordance with leaver’s procedures Provide application support including, but not limited to: Responding to user queries Investigating application errors Escalate tickets to Senior Service Desk Analyst as required Self-Manage assigned activities Support the Service Desk and Governance Lead Provide, to support Service Desk ticket resolution Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload Contribute to the creation, maintenance and continual improvement of service desk processes/documentation At all times follow and support all relevant departmental policies, guidelines, processes and other documentation Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself Support the IT & Digital Department in other activities Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues Requirements and prospects Desired skills A passion for developing your Hardware/Software diagnosis and troubleshooting skills Self-starter capability Strong verbal and written communication skills Experience of gathering key information to allow decisions to be taken Attention to detail Team player with strong interpersonal skills Ability to promote a professional perception of the department to others Ability to prioritise a varied and demanding workload to hit agreed deadlines Confidence getting to grips with unfamiliar IT applications and software Adaptability: able to thrive in an evolving work environment Ability to work under pressure during times of high calls volumes and high impacting incidents. Experience with Windows 7 and Windows 10 Personal qualities   Works in a way which role models our purpose & values: Our Purpose: ‘Powering the choice of cleaner greener future, together’  Straightforward We are straightforward in how we communicate with each other and get things done Determined We are determined and resilient, overcoming challenges to realise our purpose together Inclusive We value people’s differences and recognise the strength they give us when we work together Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders Desired qualifications Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English. All applicants will be required to complete initial assessments in Maths and English. Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment. Future prospects May lead to permanent employment for the right candidate on completion of the apprenticeship. An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms. Things to consider Driving licence preferable but not essential You must be able to get to and from the place of work and college in a timely manner Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course Closing Date: Wednesday 2nd January 2019