Reigate and Banstead Borough Council
Hybrid, Town Hall Reigate
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
30/05/2025
Full time
Systems Support Analyst
Location: Town Hall, Reigate
Salary: £39,183 to £41,925
Contract: Permanent
Working Hours: Full time, 36 hours per week
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking an enthusiastic and experienced Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of digital service platforms, API’s, SQL and SQL Server, ETL software, automation tools, ftp, PowerShell scripting, webservices and PowerBI. This could be:
with the Granicus govService digital platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
creating and supporting batch work using scheduled tasks, ftp and PowerShell scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
The Council is also embarking on the journey to become a larger unitary authority in Surrey which will present opportunities for further career development.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please call Kenton Reader, Technology Services Manager on 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing date: 16 June 2025
Values and Behaviours Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
See ' Who we are ' as a council, to find out more about us.
Click here to view a Job Summary, Person Specification and Employment Pack.
Acorn Insurance and Financial Services Limited
Liverpool
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
25/04/2025
Full time
We are looking for an innovative, broadly experienced all round developer with demonstrable business acumen and team leadership skills, to act as the main technical point to drive forward technical solutions as required for our Private Lines division (Private Car and Commercial Vehicle). Much of this will be web based and / or mobile solutions.
The Technical Lead requires direct working relationships with key business owners, their proxies and project managers responsible for driving forward a particular business division
A successful candidate may be more highly front end or more back end experienced – which is OK, but you must have actively contributed to complex product development solutions with full engagement across multiple areas of technical specialism so is able to fully understand the roles, relationships and dependencies that each of each of these disciplines characterise.
Job Title: Technical Business Lead
Working Hours: 37.5 hours per week, Monday to Friday
Location: Liverpool City Centre, Hybrid working available
Salary: £70,000-£85,000 DOE
What you will be doing:
Developing new and enhancing existing user-facing solutions
Providing technical guidance, decision making and leadership of a delivery team comprising product owners, BA’s, PM’s, front end devs, back end dev, database developers, digital analysts, QA technicians
Ensuring DevOps Epics, pbi’s, tasks, feature flagging, Assurance criteria and all testing strategies align with company standards
Ensuring system are well documented and tested for resilience / failover / auto scaling as specified
Building reusable components and front-end libraries for future use.
Ensuring high quality software product delivery to timescales with reliable estimates and actual effort recorded
Work with multiple internal stakeholders to ensure common understanding of technical approaches to architecture and implementation
Collaborating with all other technical teams proactively and with consideration of priorities and workloads, working collaboratively in a multi disciplinary team to reach team goals
Ensure mandated ‘core systems’ upgrades are appropriately managed
Liaise with 3rd parties as appropriate depending on product requirements
Provide BAU bug handling, hot fix deployment as and when required
Putting security and performance at the heart of all products and processes
What we are looking for:
Capable of advising on modern, secure, technical solutions to achieve product owner goals
Highly proficient in either front end or back end modern technology tooling and coding standards, especially react, react Native, Next JS, C# dot Net, Event driven systems, Azure Devops, SOLID and clean architecture patterns
Ability to understand business requirements and translate them into technical requirements
Backed C#, dotNET, VS Core development
Thorough understanding of front end typescript frameworks and core principles
Solid understanding of modern specifications when developing components.
Experience with the React Material UI Framework and an eye for design and understanding UI/UX practices
Experience working with REST APIs and webhooks
Knowledge of Docker and Docker Compose
Strong development experience in microservice based enterprise architecture, SOLID principles, clean architecture, Azure service Bus, RabbitMQ, Mass transit, MediatR
Knowledge of modern authorization mechanisms, such as JSON Web Token, OAuth etc
Familiarity with modern front-end build pipelines and tools
Understanding of popular front-end development tools such as Yarn, Webpack, Vitjs, StoryBook, Jest, Eslint, Prettier, Husky, etc.
Good awareness of logging and alerting strategies and tooling (e.g. loki/Grafana)
Familiarity with code versioning tools such as Git
Good understanding of Google Adwords, GLCID’s, Tag Manager for tracking conversion
Solid experience of CI/CD pipelines in DevOps
About Acorn Insurance With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.
At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.
We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.
The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.
Why Acorn Insurance? Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include: Wellbeing:
Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Enhanced paternity pay and 16 weeks full maternity pay.
Colleague Assistance programme offers a suite of wellbeing services such as:
6 Free Counselling sessions per year
Unlimited access to a telephone councillor 24/7
Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
Network of internal qualified mental health first aiders are available to provide support to colleagues.
Financial:
A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
Ability to access your earnings before payday via Dayforce Wallet.
Company pension scheme
Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.
Reward, Recognition and Culture :
Long Service Award paid on 5,10- and 15-years’ service
A reward and recognition hub to celebrate and reward colleagues and peers.
Consistent and engaging company events including company awards, competitions and charity fundraisers.
Budgets for department leaders to use for social and engagement events. Please visit out website to view more of our excellent work benefits!
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships. At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it’s modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
25/11/2024
Full time
College of Medical, Veterinary and Life Sciences
School of Psychology & Neuroscience
IT Infrastructure Manager
Vacancy Ref: 158172
Salary: Grade 8 £49,320 - £56,921 per annum
This post is full time and open ended (permanent). Relocation assistance will be provided where appropriate.
The University of Glasgow is seeking to appoint a talented and highly motivated IT Infrastructure Manager.
Reporting to the Computing Support Manager, the post holder will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
The post holder will work closely with the Computing Support Manager to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning. In addition, the successful candidate will be required to oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
For more information about the infrastructure and the scope of the job or for informal enquiries, please contact Raymond Elma, Raymond.Elma@glasgow.ac.uk
Job Purpose
Reporting to the Computing Support Manager, you will take a leading role in managing and maintaining the school’s IT Infrastructure, which is essential for the research, teaching and professional services of Psychology and Neuroscience. Your primary responsibility will be to collaborate with the Computing Support Manager, to manage and maintain the specialised core IT infrastructure, as well as provide user support and system development.
Main Duties and Responsibilities
Lead in evaluating and enhancing the effectiveness of the School’s IT Infrastructure, maximising service quality, efficiency and continuity.
Lead the management of infrastructure, data centres and server hardware across the product lifecycle.
Provide and manage core Linux and Microsoft Windows systems to ensure vital DNS, directory, desktop, and storage services remain available, secure and patched.
Lead the management of web services and Content Management Systems running Apache, PHP, Tomcat, MySQL/MariaDB, Python.
"Investigate new and emerging technologies through innovative design of complex systems and usage of specialist IT equipment for use in Psychology and Neuroscience teaching and research, to deliver strategic and operational benefits. Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management, and regularly present findings and budget impacts at the board level to align with organizational strategy and support informed decision-making."
Represent Psychology and Neuroscience at Campus and College IT forums, liaising with staff in Computing Service, and providing specialist advice in areas such as security, data storage and governance to enhance the efficiency and effectiveness of IT provision in the University.
"Manage the allocated portion of the IT budget, ensuring an effective split between end-user and infrastructure management. Collaborate with the Computing Support Manager to contribute to the Computing Support Department's budget from an infrastructure perspective, including costing for upgrades, maintenance, and other related expenses. Work closely to ensure that infrastructure investments align with departmental needs and strategic priorities, optimizing resource allocation and financial planning."
Oversee the management and development of support staff, fostering a culture of excellence through the implementation of best practices, strategic talent development initiatives, and the execution of annual performance reviews.
Lead end-to-end project management with a high degree of autonomy, ensuring successful project delivery from inception to completion. Oversee the creation of comprehensive documentation and provide training to colleagues as needed to support project objectives and knowledge transfer
Partner with the University Central IT to design and implement advanced IT security policies, ensuring alignment with institutional standards and enhancing the overall cybersecurity framework
Knowledge, Qualifications, Skills, and Experience Knowledge/Qualifications
Essential:
A1 Scottish Credit and Qualification Framework Level 9 (Ordinary Degree, Scottish Vocational Qualification level 4), or equivalent experience of personal development in a similar role or related role. A2 Ability to undertake the duties associated with this level of post A3 Comprehensive, expert current knowledge of IT standards, systems, and provision to support delivery of research and teaching.
Desirable:
B1 Microsoft Certified: Windows Server Hybrid Administrator Associate certification is highly desirable, with a strong emphasis on proficiency in managing local Active Directory environments.
B2 Proficiency in macOS management with JAMF certification is highly desirable.
B3 Experience of working in a Higher Education environment.
Skills Essential:
C1 Skills in LAMP platforms (Linux, Apache, MySQL, PHP).
C2Extensive experience in Linux/Unix administration, including user management (NIS Domain), monitoring, optimizing system performance, system updates, backups (ZFS) and network storage (NFS).
C2 Skill in managing and maintaining networking services (DNS, DHCP), which includes diagnosing and troubleshooting network problems.
C3 Expertise in Microsoft on prem Active Directory and Window Server 2019 and above.
C4 Ability to take a problem/project from conception to completion, interpreting and integrating technical and user needs appropriately.
C5 Ability to develop innovative solutions and to influence others to adopt them.
C6 Excellent interpersonal and communication (oral and written) skills.
C7 Demonstrable people/time/budget/project management skills of an appropriate level.
C8 Ability to work effectively with a high level of independence but also within a team.
C9 Strong analytical and innovative problem-solving skills.
C10 Ability to multitask successfully in a busy role with competing demands
C11 Ability to work flexibly and adapt to changing environments.
C12 Ability to collaborate with teams within our ogranisation (e.g Information Services Security Team and Network Infrastructure Team)
Desirable:
D1 Understanding of cybersecurity principles to protect data and computational resources. D2 Compliance with data privacy regulations and institutional IT policies. D3 Ability to implement and maintain secure access protocols. D4 Support for software installations, updates, and troubleshooting. D5 Ability to provide technical support to faculty and students. D6 Conducting training sessions on best practices for using the computing grid.
D7 Expertise in managing and maintaining high-performance computing (HPC) systems, Rocks Clusters or similar.
D8 Skills in Enterprise server software and storage technologies such as, Isilon, iDrac, Microsoft failover clusters and VMware VCenter.
F9 Proficiency in virtualisation and containerisation technologies (e.g., Docker, singularity).
Experience
Essential:
E1 Experience in leading a highly specialised infrastructure team.
E2 Substantial experience in server management and systems administration in a heterogeneous environment with a mix of Linux, Unix and MS Windows server technologies providing general services, such as backup, mail, DNS, DHCP, printing and user accounts.
E4 Installation and administration of enterprise level server hardware and software. Including, server management, virtualisation, and storage management.
E5 Significant experience of a higher-level programming or scripting language such as Shell Script, Python or PowerShell.
E6 Experience managing projects in a complex multidisciplinary organisation.
E7 Experience of taking responsibility for actions that can have considerable impact on the user community.
E8 Experience of negotiating with colleagues.
Desirable:
F1 Supporting Research in an academic environment.
F2 Supporting MySQL/MariaDB relational database servers.
F3 Security with network penetration testing, diagnosis, and patching.
F4 Experience of GDPR (General Data Protection Regulation), Caldecott and the processing of personal and medical data.
E5 Knowledge of libraries needed for GPU clusters and distributed computing frameworks
Barclays Bank Plc
Great Houghton, Northamptonshire
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
08/09/2025
Full time
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
08/09/2025
Full time
Join us at Barclays as a Mainframe DB2 System Specialist, where you'll help build and maintain resilient infrastructure platforms supporting vital applications and data systems. Apply cutting-edge engineering and automation to ensure reliability, scalability, and security across our core technologies. To be successful as a Mainframe DB2 System Specialist, you should have experience with: Experienced in the installation, maintenance, and upgrade of the IBM DB2 product and of DB2 related products (DB2 CA, DB2 connect, Data Studio,etc). Excellent understanding of Mainframe operating system tools: - TSO, JCL, REXX,SQL etc. Several years practical experience working as a DB2 Systems Programmer. Strong understanding of system performance and monitoring techniques. Some other highly valued skills may include: Experience with Dev Ops tooling e.g. VS Code, Db2 Developer extensions etc. Experience with z/OSMF. Experience with Broadcom and IBM Db2 tools. Experience with Db2 internal and RACF Security. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford (preferred)/Glasgow. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Great Houghton, Northamptonshire
Join us at Barclays as a Software Engineer. To design, build, and maintain infrastructure platforms that support our applications and data systems across hardware, software, networks, and cloud environments. You'll ensure these systems are reliable, scalable, and secure by applying software engineering techniques, automation, and best practices in incident response to drive performance, availability, and resilience. To be successful as a Software Engineer, you should have experience with: Infrastructure automation to improve efficiency. Python programming for developing tools, scripts, and automation workflows. Oracle or Ansible for managing enterprise databases or automating configuration and deployment. Some other highly valued skills may include: Using Jira to track and manage development work effectively. CI/CD pipeline development experience using GitLab to streamline code integration and deployment. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
08/09/2025
Full time
Join us at Barclays as a Software Engineer. To design, build, and maintain infrastructure platforms that support our applications and data systems across hardware, software, networks, and cloud environments. You'll ensure these systems are reliable, scalable, and secure by applying software engineering techniques, automation, and best practices in incident response to drive performance, availability, and resilience. To be successful as a Software Engineer, you should have experience with: Infrastructure automation to improve efficiency. Python programming for developing tools, scripts, and automation workflows. Oracle or Ansible for managing enterprise databases or automating configuration and deployment. Some other highly valued skills may include: Using Jira to track and manage development work effectively. CI/CD pipeline development experience using GitLab to streamline code integration and deployment. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Knutsford. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Barclays Bank Plc
Great Houghton, Northamptonshire
Join us as an AVP in IMS Systems Programming at Barclays, you'll play a pivotal role in integrating advanced technologies that power resilient, scalable systems-critical to the success of our enterprise-wide infrastructure and application services. If you're passionate about mainframe systems, thrive in high-impact environments, and want to shape the future of banking technology, we'd love to hear from you. To be successful as an IMS Systems Programmer at this level , you should have experience with: Configuring and managing IMS in a parallel Sysplex environment. Deep understanding of IMS software management concepts including SMP Strong Z/OS skills in JCL/TWS/REXX/RACF Some other highly valued skills may include: Assembler IMS connect knowledge IMS mACB You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford office. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
08/09/2025
Full time
Join us as an AVP in IMS Systems Programming at Barclays, you'll play a pivotal role in integrating advanced technologies that power resilient, scalable systems-critical to the success of our enterprise-wide infrastructure and application services. If you're passionate about mainframe systems, thrive in high-impact environments, and want to shape the future of banking technology, we'd love to hear from you. To be successful as an IMS Systems Programmer at this level , you should have experience with: Configuring and managing IMS in a parallel Sysplex environment. Deep understanding of IMS software management concepts including SMP Strong Z/OS skills in JCL/TWS/REXX/RACF Some other highly valued skills may include: Assembler IMS connect knowledge IMS mACB You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of our Knutsford office. Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines. Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access. Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach. Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Role: IT Project Engineer Location: Oxford Salary: £35,000 - £40,000 Hours: 37.5 per week between Monday-Friday ? Profile My client is a growing MSP based in Oxford and due to continued growth, they are looking to add a IT Project Engineer to their team. The IT Project Engineer will be responsible for project planning, engineering, and management tasks to optimise IT systems for clients. You will need to be highly organised and have strong communication skills as you will collaborate with team members and clients to ensure project success. To be considered for this position you will need to have proven experience of involvement in IT project work. Key Responsibilities Identify IT solutions to problems with the guidance of Projects Manager Assist with writing proposal documents Assist with management of projects with the guidance of Projects Manager Liaison with customer stakeholders to provide timely updates on project status Liaison with customer end users as needed for training and handover Essential Skills Microsoft 365: Exchange Online SharePoint/OneDrive Intune Entra ID - Knowledge of business backup software (e.g. Veeam) - On-premise Windows Server systems: Active Directory / Windows DHCP inc failover / DNS Hyper-V A strong grounding of networking, including: IP addressing and subnetting Switching and routing VLANs You will need a vehicle to be considered for this position as you will be attending client sites. If this position is of interest, then please apply ASAP. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
08/09/2025
Full time
Role: IT Project Engineer Location: Oxford Salary: £35,000 - £40,000 Hours: 37.5 per week between Monday-Friday ? Profile My client is a growing MSP based in Oxford and due to continued growth, they are looking to add a IT Project Engineer to their team. The IT Project Engineer will be responsible for project planning, engineering, and management tasks to optimise IT systems for clients. You will need to be highly organised and have strong communication skills as you will collaborate with team members and clients to ensure project success. To be considered for this position you will need to have proven experience of involvement in IT project work. Key Responsibilities Identify IT solutions to problems with the guidance of Projects Manager Assist with writing proposal documents Assist with management of projects with the guidance of Projects Manager Liaison with customer stakeholders to provide timely updates on project status Liaison with customer end users as needed for training and handover Essential Skills Microsoft 365: Exchange Online SharePoint/OneDrive Intune Entra ID - Knowledge of business backup software (e.g. Veeam) - On-premise Windows Server systems: Active Directory / Windows DHCP inc failover / DNS Hyper-V A strong grounding of networking, including: IP addressing and subnetting Switching and routing VLANs You will need a vehicle to be considered for this position as you will be attending client sites. If this position is of interest, then please apply ASAP. Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
BPR Project Manager Location: Magna Park, Lutterworth Contract type: Permanent Hours: Full time Salary: £65,000 per annum, plus car / car allowance Benefits: 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme We are seeking a highly skilled and experienced Project Manager to take overall direction, coordination, implementation, execution, control, and completion of business-driven projects. In this pivotal role, you will ensure strict consistency with our PDS methodology, providing professional project management services essential for the successful delivery of a diverse range of small to major projects and programs. Here at Unipart we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program. As a Project Manager you are expected to lead major projects/programmes, delivering significant business and IT change critical to customer service, business development or requiring investment from Unipart to support an agreed business case. As part of your key responsibilities you'll: • Collaborate with senior management to define project scope, functional specifications, and create detailed project plans• Determine and effectively allocate resources (time, money, equipment) required for project completion• Develop, review, and revise project schedules with stakeholders and affected staff• Define clear project objectives and the criteria for evaluating project success upon delivery• Consult with appropriate managers, to recruit, interview, and select project team members with the necessary skills• Manage and implement projects according to established policies, practices, and the PDS approach, utilising selected tools and systems• Establish and maintain project folders to ensure all project information is appropriately documented and secured• Monitor daily project progress, making necessary adjustments to ensure successful project completion• Promptly respond to project risks and audits that impact time, cost, or quality, escalating exceptions when necessary• Monitor project budgets, projections, and actuals, reporting variances to senior management and ensuring all financial records are up-to-date and reported weekly About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! • Experience in a logistics, manufacturing, supply chain industry an advantage• Proven experience in project management, successfully delivering complex projects on time and within budget• Strong analytical and problem-solving skills with a proactive approach to risk management• Exceptional organisational skills with the ability to manage multiple priorities simultaneously• Excellent communication and interpersonal skills, capable of effectively engaging with senior management, stakeholders, and team members• Demonstrate ability to lead and motivate cross-functional teams• Proficiency in project management software and tools• Solid understanding of budgeting, financial forecasting, and variance reporting• Experience in stakeholder management and communication planning• Project Management Professional (PMP) certification or equivalent is highly desirable• Formal training or certification in project management methodologies (e.g., PRINCE2, Agile) is a significant advantage Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may also have experience in the following roles: Senior Project Manager, Programme Manager, Project Delivery Manager, Business Change Manager, IT Project Manager, Operations Project Manager, Supply Chain Project Manager, Process Improvement Manager, Business Transformation Manager, Project Coordinator, etc. REF-
08/09/2025
Full time
BPR Project Manager Location: Magna Park, Lutterworth Contract type: Permanent Hours: Full time Salary: £65,000 per annum, plus car / car allowance Benefits: 33 days holiday, pension, life assurance, employee assistance programme, wellbeing support, and flexible benefits scheme We are seeking a highly skilled and experienced Project Manager to take overall direction, coordination, implementation, execution, control, and completion of business-driven projects. In this pivotal role, you will ensure strict consistency with our PDS methodology, providing professional project management services essential for the successful delivery of a diverse range of small to major projects and programs. Here at Unipart we don't just have a way of working, we have The Unipart Way. It allows everyone in our team to pursue their own personal and professional goals to a world class level, through Unipart's 'From Gate to Great' training and development program. As a Project Manager you are expected to lead major projects/programmes, delivering significant business and IT change critical to customer service, business development or requiring investment from Unipart to support an agreed business case. As part of your key responsibilities you'll: • Collaborate with senior management to define project scope, functional specifications, and create detailed project plans• Determine and effectively allocate resources (time, money, equipment) required for project completion• Develop, review, and revise project schedules with stakeholders and affected staff• Define clear project objectives and the criteria for evaluating project success upon delivery• Consult with appropriate managers, to recruit, interview, and select project team members with the necessary skills• Manage and implement projects according to established policies, practices, and the PDS approach, utilising selected tools and systems• Establish and maintain project folders to ensure all project information is appropriately documented and secured• Monitor daily project progress, making necessary adjustments to ensure successful project completion• Promptly respond to project risks and audits that impact time, cost, or quality, escalating exceptions when necessary• Monitor project budgets, projections, and actuals, reporting variances to senior management and ensuring all financial records are up-to-date and reported weekly About You We'd love you to have the following skills and experience, but please apply if you think you'd be able to perform well in this role! • Experience in a logistics, manufacturing, supply chain industry an advantage• Proven experience in project management, successfully delivering complex projects on time and within budget• Strong analytical and problem-solving skills with a proactive approach to risk management• Exceptional organisational skills with the ability to manage multiple priorities simultaneously• Excellent communication and interpersonal skills, capable of effectively engaging with senior management, stakeholders, and team members• Demonstrate ability to lead and motivate cross-functional teams• Proficiency in project management software and tools• Solid understanding of budgeting, financial forecasting, and variance reporting• Experience in stakeholder management and communication planning• Project Management Professional (PMP) certification or equivalent is highly desirable• Formal training or certification in project management methodologies (e.g., PRINCE2, Agile) is a significant advantage Our recruitment and selection process has been developed to ensure that it is consistent, fair and provides equality of opportunity - all selection decisions are based solely on technical and behavioural competencies. We do not discriminate on the grounds of race, colour, or nationality, ethnic or national origins, sex, gender reassignment, sexual orientation, marital or civil partnership status, pregnancy or maternity, disability, religion or belief, age or any other current or future protected characteristic as defined in the current Equality Act of England and Wales. As an organisation we also promote an environment which encourages diversity of characteristics and thought, where you feel included, safe and confident to be the best version of yourself and do your best work every day. You may also have experience in the following roles: Senior Project Manager, Programme Manager, Project Delivery Manager, Business Change Manager, IT Project Manager, Operations Project Manager, Supply Chain Project Manager, Process Improvement Manager, Business Transformation Manager, Project Coordinator, etc. REF-
Your new company This dynamic and expanding manufacturing business supports approximately 160 users and is currently transitioning its IT leadership. With a third party Managed Service Provider (MSP) and a dedicated in-house first-line engineer in place, the company is now seeking an experienced and forward-thinking IT Manager to lead its IT function, manage internal and external resources, and align technology initiatives with strategic business objectives.For nearly six decades, the company has been at the forefront of developing smart technologies that enhance safety and efficiency in acute healthcare environments. From pioneering electronic nurse call systems to delivering integrated communication platforms and clinical workflow software, its mission has remained consistent: to empower caregivers by reducing distractions and enabling more time for patient care.As a proud British manufacturer with a strong legacy in design, build, and installation, the company continues to innovate with digital solutions that meet the evolving demands of healthcare. These technologies help customers reduce costs, preserve resources, and improve patient outcomes. Your new role As the IT Manager, you will be responsible for developing and executing the long-term IT strategy, ensuring systems run efficiently and securely, and delivering business value through technology. You will oversee daily IT operations, ensure strong ERP (IFS) support, manage vendor relationships, and provide leadership to the internal IT team. You will also ensure alignment with IT policies, standards, and security framework across the group. What you'll need to succeed Essential Skills Proven IT management experience, ideally in manufacturing/industrial environments. Strong ERP knowledge (IFS 7.5), IT infrastructure, and systems integration. Proficient in SQL and PowerBI report creation and troubleshooting. Skilled in networking, IT specs, and managing third-party IT suppliers/MSPs. Effective leadership, stakeholder engagement, and team development. Analytical, commercial mindset with strong problem-solving abilities. Excellent communicator, able to simplify technical concepts for all audiences. Solid business acumen with financial and operational insight. Desirable Skills Experience in group/matrix structures Familiarity with Crystal Reports, Qlik, and modern BI tools. ERP migration/upgrade project experience. Awareness of emerging tech in manufacturing. Knowledge of ISO standards, GDPR, and IT security frameworks. What you'll get in return Bonus scheme Car Allowance Pension scheme 25 days holiday plus bank holidays, 1 additional day is accrued from 5 years' service onwards, up to a maximum of 30 days plus bank holidays. Death benefit scheme 2 x annual salary. Salary exchange. Long service awards for 10,20 & 25 years (£50, £150 & £500). Vouchers for birthdays and Christmas. Simply Health Benefit (company funded at level 1, upgrades available) - employees can claim money back towards the cost of medical check-ups, appointments, and treatments to help keep them physically and mentally fit. Employee Assistance Programme and on-site trained mental health first-aiders. Share Incentive Plan. Regular company social events - summer & Christmas parties and seasonal celebrations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
08/09/2025
Full time
Your new company This dynamic and expanding manufacturing business supports approximately 160 users and is currently transitioning its IT leadership. With a third party Managed Service Provider (MSP) and a dedicated in-house first-line engineer in place, the company is now seeking an experienced and forward-thinking IT Manager to lead its IT function, manage internal and external resources, and align technology initiatives with strategic business objectives.For nearly six decades, the company has been at the forefront of developing smart technologies that enhance safety and efficiency in acute healthcare environments. From pioneering electronic nurse call systems to delivering integrated communication platforms and clinical workflow software, its mission has remained consistent: to empower caregivers by reducing distractions and enabling more time for patient care.As a proud British manufacturer with a strong legacy in design, build, and installation, the company continues to innovate with digital solutions that meet the evolving demands of healthcare. These technologies help customers reduce costs, preserve resources, and improve patient outcomes. Your new role As the IT Manager, you will be responsible for developing and executing the long-term IT strategy, ensuring systems run efficiently and securely, and delivering business value through technology. You will oversee daily IT operations, ensure strong ERP (IFS) support, manage vendor relationships, and provide leadership to the internal IT team. You will also ensure alignment with IT policies, standards, and security framework across the group. What you'll need to succeed Essential Skills Proven IT management experience, ideally in manufacturing/industrial environments. Strong ERP knowledge (IFS 7.5), IT infrastructure, and systems integration. Proficient in SQL and PowerBI report creation and troubleshooting. Skilled in networking, IT specs, and managing third-party IT suppliers/MSPs. Effective leadership, stakeholder engagement, and team development. Analytical, commercial mindset with strong problem-solving abilities. Excellent communicator, able to simplify technical concepts for all audiences. Solid business acumen with financial and operational insight. Desirable Skills Experience in group/matrix structures Familiarity with Crystal Reports, Qlik, and modern BI tools. ERP migration/upgrade project experience. Awareness of emerging tech in manufacturing. Knowledge of ISO standards, GDPR, and IT security frameworks. What you'll get in return Bonus scheme Car Allowance Pension scheme 25 days holiday plus bank holidays, 1 additional day is accrued from 5 years' service onwards, up to a maximum of 30 days plus bank holidays. Death benefit scheme 2 x annual salary. Salary exchange. Long service awards for 10,20 & 25 years (£50, £150 & £500). Vouchers for birthdays and Christmas. Simply Health Benefit (company funded at level 1, upgrades available) - employees can claim money back towards the cost of medical check-ups, appointments, and treatments to help keep them physically and mentally fit. Employee Assistance Programme and on-site trained mental health first-aiders. Share Incentive Plan. Regular company social events - summer & Christmas parties and seasonal celebrations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Practice Group / Department: IT Application Management Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The TeamThe Application Support team provides second- and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reports into the Application Support Manager and are responsible for all aspects pertaining to maintenance of the estate from ticket resolution to minor upgrades and patching. Quality of service delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework / architecture. Strong problem-solving skills, customer engagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery team to ensure adequate support models are in place for new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR / BCP readiness. Creation of technical documentation and facilitation of hand-over for development projects Monitor and report on system performance feeding into capacity planning and application development. Escalate and manage incidents with suppliers - building effective service relations with suppliers. Provide an escalation point for application issues. Implement monitoring and maintain data processing and data feeds between systems. The ability to learn and support current and new systems quickly and effectively. This is a hybrid role based from the Newcastle office. Must be available for rotational standby 24/7 with the applications team. Skills and Experience Required Experience of supporting and maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. Experience of supporting key technologies and critical systems. Experience of implementing, customising, and supporting third party systems including managing suppliers to delivery. Experience of specifying, building, and configuring servers to host the various layers in an enterprise application framework (On-site and Cloud Based (Azure . Experience in application vulnerability monitoring and patching. Ability to proactively recommend and implement alternative working practices. Comfortable managing both project delivery and allocated tickets effectively within the team. Awareness of structured development, analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Excellent written and verbal communication. A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft Azure Database management utilising SQL Administration Studio and SQL scripting Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including: 25 days holiday + Bank Hols Free Virtual GP Service Private Medical Insurance Pension - Norton Rose Fulbright will also make a contribution Life Assurance Income Protection Insurance Enhanced Maternity, Adoption or Surrogacy Leave Carers Leave Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
08/09/2025
Full time
Practice Group / Department: IT Application Management Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world's preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. The TeamThe Application Support team provides second- and third-line support across the entire EMEA Application estate at Norton Rose Fulbright. The team reports into the Application Support Manager and are responsible for all aspects pertaining to maintenance of the estate from ticket resolution to minor upgrades and patching. Quality of service delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework / architecture. Strong problem-solving skills, customer engagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and resolution for incidents and problems within an ITIL framework. Collaborate with the application development teams to ensure supportable solution delivery and quality assure systems as they move from development into test and live. Collaborate with the project delivery team to ensure adequate support models are in place for new applications or products delivered. Work as part of a team to deliver projects to improve systems manageability & supportability (in house & 3rd party) within the Change Management delivery process. Participate in DR invocation and testing and provide maintenance and monitoring of DR / BCP readiness. Creation of technical documentation and facilitation of hand-over for development projects Monitor and report on system performance feeding into capacity planning and application development. Escalate and manage incidents with suppliers - building effective service relations with suppliers. Provide an escalation point for application issues. Implement monitoring and maintain data processing and data feeds between systems. The ability to learn and support current and new systems quickly and effectively. This is a hybrid role based from the Newcastle office. Must be available for rotational standby 24/7 with the applications team. Skills and Experience Required Experience of supporting and maintaining enterprise applications with a good appreciation of applications design & development including database and infrastructure technologies. Experience of supporting key technologies and critical systems. Experience of implementing, customising, and supporting third party systems including managing suppliers to delivery. Experience of specifying, building, and configuring servers to host the various layers in an enterprise application framework (On-site and Cloud Based (Azure . Experience in application vulnerability monitoring and patching. Ability to proactively recommend and implement alternative working practices. Comfortable managing both project delivery and allocated tickets effectively within the team. Awareness of structured development, analysis & project management methods (SDLC, Prince, DSDM, UML etc. Core technical skills to include T-SQL & Powershell. Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Excellent written and verbal communication. A proactive outlook to problem solving. Proactive and Flexible, team player. Ability to organise and plan work independently. Experience of supporting and enhancing software solutions in the legal sector: iManage, on-premises and cloud (Mandatory) Intapp, Open, Flow and Walls Docusign or other signature platform InterAction HighQ client collaboration Learning management: Cornerstone Active Directory and Entra ID Microsoft 365 Microsoft Azure Database management utilising SQL Administration Studio and SQL scripting Our clients come first; whilst we have a high-performance culture and work hard as a team, in return we offer a range of competitive benefits including: 25 days holiday + Bank Hols Free Virtual GP Service Private Medical Insurance Pension - Norton Rose Fulbright will also make a contribution Life Assurance Income Protection Insurance Enhanced Maternity, Adoption or Surrogacy Leave Carers Leave Flexible working Diversity, Equity and Inclusion To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people's health and overall wellbeing. Find more about Diversity, Equity and Inclusion here. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.
Imperial Recruitment Group is delighted to announce that we are working on an exclusive and retained basis to appoint a Business Systems Manager on a permanent basis for a global leading organisation called William Hackett. Job Title: Business Systems Manager Location: Alnwick, Northumberland Package: Competitive Employment Opportunity: Permanent Overview of the role: The Business Systems Manager's role is to help the business use its IT effectively. You will take ownership of and manage the company's IT infrastructure to identify, suggest and implement IT solutions that help drive the business forward. You will also monitor and maintain the security and stability of IT systems to ensure that they comply with industry standards and work as effectively as possible for the organisation. As a key figure in the organisation's IT, the responsibilities of this type of manager can vary. They lead the instigating and coordinating of IT systems development and administration while supporting end-users and the organisation. Key Responsibilities are but not limited to: Researching and recommending future technology to enhance business operations Ensuring the company's cyber security meets industry compliance regulations and remains fully licensed Remaining up to date on the latest software developments to determine how they can positively impact the business Managing relationships with software providers to ensure optimal service, including negotiating initial contracts Liaising with internal departments to determine their IT needs and working with them to implement new technology successfully Training staff to get the most out of their IT, including producing user guides for staff to reference Leading projects relating to the IT architecture Maintaining the data warehouse and any repositories of business information Produce IT reports for sharing with the executive suite when necessary Resolving IT issues as part of the wider (External MSP) IT support team To be considered for this fantastic opportunity you will have: A degree qualification in a relevant subject Demonstrable experience as a Business Systems Manager or IT Project Manager in a large organisation CRM / ERP experience - you don't need to have done full installs, but a solid understanding of ERP systems (ideally Sage 200) is expected, along with some project exposure to upgrades or enhancements. Experience with both App and Website technologies A deep understanding of technical aspects of the systems and processes required as well as staying up to date with the latest technologies and trends Excellent communication skills as working across departments with various stakeholders is key Strong IT project management experience due to managing numerous and complex projects at any one time in a timely manner To be a natural problem solver and trouble shooter Confidence managing budgets The ability to effectively lead, communicating a clear vision, fostering collaboration and building trust with team members Strong analytical skills with confidence analysing and interpreting large amounts of data with the experience to present findings to key stakeholders For more information on this fantastic opportunity please contact Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
08/09/2025
Full time
Imperial Recruitment Group is delighted to announce that we are working on an exclusive and retained basis to appoint a Business Systems Manager on a permanent basis for a global leading organisation called William Hackett. Job Title: Business Systems Manager Location: Alnwick, Northumberland Package: Competitive Employment Opportunity: Permanent Overview of the role: The Business Systems Manager's role is to help the business use its IT effectively. You will take ownership of and manage the company's IT infrastructure to identify, suggest and implement IT solutions that help drive the business forward. You will also monitor and maintain the security and stability of IT systems to ensure that they comply with industry standards and work as effectively as possible for the organisation. As a key figure in the organisation's IT, the responsibilities of this type of manager can vary. They lead the instigating and coordinating of IT systems development and administration while supporting end-users and the organisation. Key Responsibilities are but not limited to: Researching and recommending future technology to enhance business operations Ensuring the company's cyber security meets industry compliance regulations and remains fully licensed Remaining up to date on the latest software developments to determine how they can positively impact the business Managing relationships with software providers to ensure optimal service, including negotiating initial contracts Liaising with internal departments to determine their IT needs and working with them to implement new technology successfully Training staff to get the most out of their IT, including producing user guides for staff to reference Leading projects relating to the IT architecture Maintaining the data warehouse and any repositories of business information Produce IT reports for sharing with the executive suite when necessary Resolving IT issues as part of the wider (External MSP) IT support team To be considered for this fantastic opportunity you will have: A degree qualification in a relevant subject Demonstrable experience as a Business Systems Manager or IT Project Manager in a large organisation CRM / ERP experience - you don't need to have done full installs, but a solid understanding of ERP systems (ideally Sage 200) is expected, along with some project exposure to upgrades or enhancements. Experience with both App and Website technologies A deep understanding of technical aspects of the systems and processes required as well as staying up to date with the latest technologies and trends Excellent communication skills as working across departments with various stakeholders is key Strong IT project management experience due to managing numerous and complex projects at any one time in a timely manner To be a natural problem solver and trouble shooter Confidence managing budgets The ability to effectively lead, communicating a clear vision, fostering collaboration and building trust with team members Strong analytical skills with confidence analysing and interpreting large amounts of data with the experience to present findings to key stakeholders For more information on this fantastic opportunity please contact Adam Pearson at Imperial Recruitment Group. Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.
Cyber Security Manager Croydon, South London Hybrid working - 2 days per week in the office Cyber Security Manager needed for a leading organisation based in Croydon, who are looking to employ an experienced Cyber Security Manager with an in-depth knowledge of Cybersecurity frameworks, tools, and technologies, ISO27001 adoption, Incident management and Change management. This role involves the development and implementation of security strategies, policies, and procedures to protect against cybersecurity threats, as well as actively monitoring and responding to security incidents. Salary expectation: Salary: £70,000 per annum 25 day's annual holiday Pension Plan Flexible working Hybrid working - Office 2 days per week Some of the main duties of the Cyber Security Manager will include: Security Strategy & Implementation: Design, implement, and maintain comprehensive cybersecurity policies, procedures, and controls Threat Detection & Response: Continuously monitor the digital environment for potential vulnerabilities and security breaches Incident Management : Lead incident response activities, coordinating with IT teams to mitigate risks and minimise damage. Responsible for writing incident reports, gathering input across the technical and business teams to then share the report and project management of any improvement change actions Security Integration & System Management: Collaborate with IT and development teams to ensure security is embedded in all new and existing applications, systems, and network infrastructure Risk Management & Compliance: Ensure compliance with industry regulations and data protection laws (e.g. GDPR, PCI-DSS) Continuous Improvement: Stay informed of the latest cybersecurity threats, trends, and technologies, recommending and implementing improvements to enhance security defences Change Management: Establish and lead a Change Advisory Board (CAB) to assess and approve changes In order to be the successful Cyber Security Manager and have a chance to gain such an exciting opportunity you will ideally need to have experience in the following : In-depth knowledge of cybersecurity frameworks, tools, and technologies Strong understanding of networking protocols, cloud security, and secure software development principles Experience with incident response, risk management, and vulnerability assessment Familiarity with regulatory compliance and standards (e.g. GDPR, ISO 27001) Experience in an organisation running or being part of an ISO27001 adoption project Incident management & change Management Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship ITIL certifications Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
08/09/2025
Full time
Cyber Security Manager Croydon, South London Hybrid working - 2 days per week in the office Cyber Security Manager needed for a leading organisation based in Croydon, who are looking to employ an experienced Cyber Security Manager with an in-depth knowledge of Cybersecurity frameworks, tools, and technologies, ISO27001 adoption, Incident management and Change management. This role involves the development and implementation of security strategies, policies, and procedures to protect against cybersecurity threats, as well as actively monitoring and responding to security incidents. Salary expectation: Salary: £70,000 per annum 25 day's annual holiday Pension Plan Flexible working Hybrid working - Office 2 days per week Some of the main duties of the Cyber Security Manager will include: Security Strategy & Implementation: Design, implement, and maintain comprehensive cybersecurity policies, procedures, and controls Threat Detection & Response: Continuously monitor the digital environment for potential vulnerabilities and security breaches Incident Management : Lead incident response activities, coordinating with IT teams to mitigate risks and minimise damage. Responsible for writing incident reports, gathering input across the technical and business teams to then share the report and project management of any improvement change actions Security Integration & System Management: Collaborate with IT and development teams to ensure security is embedded in all new and existing applications, systems, and network infrastructure Risk Management & Compliance: Ensure compliance with industry regulations and data protection laws (e.g. GDPR, PCI-DSS) Continuous Improvement: Stay informed of the latest cybersecurity threats, trends, and technologies, recommending and implementing improvements to enhance security defences Change Management: Establish and lead a Change Advisory Board (CAB) to assess and approve changes In order to be the successful Cyber Security Manager and have a chance to gain such an exciting opportunity you will ideally need to have experience in the following : In-depth knowledge of cybersecurity frameworks, tools, and technologies Strong understanding of networking protocols, cloud security, and secure software development principles Experience with incident response, risk management, and vulnerability assessment Familiarity with regulatory compliance and standards (e.g. GDPR, ISO 27001) Experience in an organisation running or being part of an ISO27001 adoption project Incident management & change Management Certifications such as a Certificate in Cyber Security Practices, BCS Professional Certifications, Certificate in Information Security Management Principles (CISMP) or a Government Security Cyber Apprenticeship ITIL certifications Proven experience in a cybersecurity role, with a track record of successfully managing security risks and incidents This really is a fantastic opportunity for a Cyber Security Manager to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Job Title: 1st & 2nd Line ICT Support (Hybrid)Location: Warrington, CheshireSalary: £30,000 £32,000 (DOE)Hrs : 08:00 - 17:00hrs (Mon-Fri)Contract: 3 Month Contract (with potential of extending/permanent) Company/Job Role An exciting opportunity for a 1st & 2nd Line ICT Support Technician has arisen for our client, who are a global leading business, providing hi-tech procurement and supply chain solutions for global customers across the manufacturing and industrial sectors.This position is an initial 3-month contract, working in a Hybrid role (2 days office/3 from home), with the potential of being extended/becoming permanent.Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As the ICT Support Technician, you will be responsible for :- Provide desktop and server support to all aspects of the business Effectively and efficiently diagnose and resolve technical issues Create and maintain a log of servers, desktops and laptops, reporting faults where necessary Set up and configure new laptops and desktops, installing authorised software and ensuring upgrades and security remain current Take responsibility for the management of backups and tape rotation Create purchase requisitions for ICT software/hardware and ensure all logs for ICT equipment and users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support Working knowledge of Microsoft Operating Systems from XP onwards Sound knowledge of MS Exchange 2010 mailbox creation and maintenance Working knowledge of Active Directory (AD) A positive attitude with the ability to deliver excellent Client experience and satisfaction Excellent verbal and written communication skills Proficient planning and organisational skills with a methodical and logical approach Strong attention to detail with a high level of accuracy
08/09/2025
Full time
Job Title: 1st & 2nd Line ICT Support (Hybrid)Location: Warrington, CheshireSalary: £30,000 £32,000 (DOE)Hrs : 08:00 - 17:00hrs (Mon-Fri)Contract: 3 Month Contract (with potential of extending/permanent) Company/Job Role An exciting opportunity for a 1st & 2nd Line ICT Support Technician has arisen for our client, who are a global leading business, providing hi-tech procurement and supply chain solutions for global customers across the manufacturing and industrial sectors.This position is an initial 3-month contract, working in a Hybrid role (2 days office/3 from home), with the potential of being extended/becoming permanent.Working within the team based in Warrington, you will be responsible for providing an efficient and effective ICT service to all aspects of the business, supporting the general maintenance of ICT hardware/software and gaining exposure to a broad range of ICT related projects and activities As the ICT Support Technician, you will be responsible for :- Provide desktop and server support to all aspects of the business Effectively and efficiently diagnose and resolve technical issues Create and maintain a log of servers, desktops and laptops, reporting faults where necessary Set up and configure new laptops and desktops, installing authorised software and ensuring upgrades and security remain current Take responsibility for the management of backups and tape rotation Create purchase requisitions for ICT software/hardware and ensure all logs for ICT equipment and users are maintained Take responsibility for the patching of network and phones Ensure the recording and maintenance of licensing for all software purchased Manage the maintenance of the exchange service mailbox including the archiving of mailboxes Complete internal user moves including phones Undertake small ICT projects as instructed by the Service Delivery Manager Ensure a high level of customer service and support is provided to all internal and external customers Escalate ICT issues to the Service Delivery Manager where necessary Carry out such other duties which are consistent with the nature of the job role As the successful ICT Support Technician, you will have the following skills :- Demonstrable experience of ICT help desk support Working knowledge of Microsoft Operating Systems from XP onwards Sound knowledge of MS Exchange 2010 mailbox creation and maintenance Working knowledge of Active Directory (AD) A positive attitude with the ability to deliver excellent Client experience and satisfaction Excellent verbal and written communication skills Proficient planning and organisational skills with a methodical and logical approach Strong attention to detail with a high level of accuracy
Systems Manager Buckinghamshire (Hybrid) Day Rate - £350 - £400 per day Inside IR35 6 Month Contract Key Responsibilities: Serve as a subject matter expert across various systems, including Dynamics 365, and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and User Acceptance Testing (UAT), ensuring business process maps and guides are current. Candidate Profile: Proven track record in planning and managing User Acceptance Testing. Extensive experience with Microsoft Dynamics 365 CRM. Familiarity with project governance and experience in project-based work. If you are interested in this role please apply and you will be contacted by Bradley Webb from Robert Walters. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
08/09/2025
Full time
Systems Manager Buckinghamshire (Hybrid) Day Rate - £350 - £400 per day Inside IR35 6 Month Contract Key Responsibilities: Serve as a subject matter expert across various systems, including Dynamics 365, and Web Applications, providing support and guidance to colleagues. Oversee ServiceNow tickets, triaging system faults and working with IT to prioritise and resolve issues. Manage the request for change process, logging requirements, and collaborating with the IT Department. Support system and User Acceptance Testing (UAT), ensuring business process maps and guides are current. Candidate Profile: Proven track record in planning and managing User Acceptance Testing. Extensive experience with Microsoft Dynamics 365 CRM. Familiarity with project governance and experience in project-based work. If you are interested in this role please apply and you will be contacted by Bradley Webb from Robert Walters. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
The Royal Society of Chemistry
Cambridge, Cambridgeshire
Project Manager Team Lead Locations : Cambridge Contract Type: 18 Month Fixed term contract Hours : Full time Salary: Salary Plan, 66,000.00 GBP Annual We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract In this role you will be reporting to the Head of IT and you will manage a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing Project Management and Business Analysis. The Project Management team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio. You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output and establishing project milestones and are responsible for the delivery of all projects delivered by the Project Management team. ACCOUNTABILITIES • Lead, manage and develop a team of Project Managers, including recruitment, performance management, mentoring, training opportunities, and fostering an inclusive culture of continuous improvement and best practice• Work closely with the PMO to optimise team project allocation, resource utilisation, and portfolio prioritisation whilst ensuring alignment with organisational strategy and successful delivery of all assigned projects• Personally manage large-scale, complex technology projects related to Digital Business Transformation, including system implementations and infrastructure projects, choosing appropriate methodologies and providing confident leadership to cross-functional teams with diverse internal stakeholders and suppliers• Maintain accurate project plans using Monday, manage project budgets, timescales and quality, and ensure effective risk management, dependency coordination, and change control processes• Apply ADKAR change management methodology across all projects to ensure successful adoption and business outcomes, whilst building and maintaining strong stakeholder relationships at all levels Collaborate effectively with cross-functional support teams including UX, Testing, Cyber Security, Business Continuity, Product, Procurement, Legal and Finance to ensure seamless project delivery, regulatory compliance, and successful business outcomes Monitor progress of all projects managed by the team through regular reviews and dashboard reporting, actively identifying risks early and proposing solutions when delivery is at risk• Provide hands-on support to team members when they encounter blockers, offering guidance, escalation support, and acting as escalation point for complex stakeholder issues, budget concerns, or scope changes Ensure consistent application of project management standards and methodologies across the team whilst allowing flexibility for individual working styles and project requirements• Develop deep understanding of Technology department strategic direction and ensure project alignment whilst contributing to business cases and project initiation documents KNOWLEDGE AND SKILLS REQUIRED Essential • Significant experience of project management in medium to large organisations with previous line management experience• Demonstrable experience in successfully delivering large-scale, complex technology projects with significant business change such as multi-million pound, cross-functional digital transformation projects• Strong experience using Monday for project management and working with Programme Management Offices (PMOs) on resource allocation and project prioritisation• Experience applying ADKAR change management methodology in technology project delivery• Excellent communication and stakeholder management skills with ability to influence decision making in complex situations and build effective relationships across all levels• Broad knowledge of business systems and experience with supplier management and procurement processes• Understanding of agile project management methodologies and when to apply different approaches Desirable • Project management certification (PMP, PRINCE2, or equivalent)• ITIL certification• Experience of managing projects in a Publishing or Membership organisation• Programme management experience• Agile methodology certifications• Prosci ADKAR change management certification• Experience leading remote or hybrid teams Benefits At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including: • 26 days paid holiday per annum• 35-hour working week with flexible options, to be agreed with your line manager• Enhanced maternity and paternity leave• Paid volunteering days• Pension plan with up to 12% employer contributions (depending upon your contribution) This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings. Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. You may also have experience in the following: Product innovation, New product development (NPD), Digital product launch, Bespoke platform development, Business case development, ROI analysis, Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Business Administration REF-
08/09/2025
Full time
Project Manager Team Lead Locations : Cambridge Contract Type: 18 Month Fixed term contract Hours : Full time Salary: Salary Plan, 66,000.00 GBP Annual We are currently looking for a Project Manager Team Lead to join us on 18 months fixed term contract In this role you will be reporting to the Head of IT and you will manage a team of project managers and is a member of the wider Programme Delivery team in Technology, encompassing Project Management and Business Analysis. The Project Management team focuses on delivering a wide range of technology projects from small to medium initiatives through to large scale or complex cross functional projects, working with business departments across the Royal Society of Chemistry and external suppliers. Working closely with the Programme Management Office (PMO), this role ensures effective resource allocation and project prioritisation across the portfolio. You will be working under broad direction of senior stakeholders and the Technology director. In this role you will take a leading role in ensuring the quality of team output and establishing project milestones and are responsible for the delivery of all projects delivered by the Project Management team. ACCOUNTABILITIES • Lead, manage and develop a team of Project Managers, including recruitment, performance management, mentoring, training opportunities, and fostering an inclusive culture of continuous improvement and best practice• Work closely with the PMO to optimise team project allocation, resource utilisation, and portfolio prioritisation whilst ensuring alignment with organisational strategy and successful delivery of all assigned projects• Personally manage large-scale, complex technology projects related to Digital Business Transformation, including system implementations and infrastructure projects, choosing appropriate methodologies and providing confident leadership to cross-functional teams with diverse internal stakeholders and suppliers• Maintain accurate project plans using Monday, manage project budgets, timescales and quality, and ensure effective risk management, dependency coordination, and change control processes• Apply ADKAR change management methodology across all projects to ensure successful adoption and business outcomes, whilst building and maintaining strong stakeholder relationships at all levels Collaborate effectively with cross-functional support teams including UX, Testing, Cyber Security, Business Continuity, Product, Procurement, Legal and Finance to ensure seamless project delivery, regulatory compliance, and successful business outcomes Monitor progress of all projects managed by the team through regular reviews and dashboard reporting, actively identifying risks early and proposing solutions when delivery is at risk• Provide hands-on support to team members when they encounter blockers, offering guidance, escalation support, and acting as escalation point for complex stakeholder issues, budget concerns, or scope changes Ensure consistent application of project management standards and methodologies across the team whilst allowing flexibility for individual working styles and project requirements• Develop deep understanding of Technology department strategic direction and ensure project alignment whilst contributing to business cases and project initiation documents KNOWLEDGE AND SKILLS REQUIRED Essential • Significant experience of project management in medium to large organisations with previous line management experience• Demonstrable experience in successfully delivering large-scale, complex technology projects with significant business change such as multi-million pound, cross-functional digital transformation projects• Strong experience using Monday for project management and working with Programme Management Offices (PMOs) on resource allocation and project prioritisation• Experience applying ADKAR change management methodology in technology project delivery• Excellent communication and stakeholder management skills with ability to influence decision making in complex situations and build effective relationships across all levels• Broad knowledge of business systems and experience with supplier management and procurement processes• Understanding of agile project management methodologies and when to apply different approaches Desirable • Project management certification (PMP, PRINCE2, or equivalent)• ITIL certification• Experience of managing projects in a Publishing or Membership organisation• Programme management experience• Agile methodology certifications• Prosci ADKAR change management certification• Experience leading remote or hybrid teams Benefits At the Royal Society of Chemistry, we promote a healthy work/life balance and flexible working options across the organisation. We offer a comprehensive benefits package to all employees including: • 26 days paid holiday per annum• 35-hour working week with flexible options, to be agreed with your line manager• Enhanced maternity and paternity leave• Paid volunteering days• Pension plan with up to 12% employer contributions (depending upon your contribution) This role is contractually based at our Cambridge office. However, we embrace flexibility at the RSC and offer hybrid working, which means our teams come together when they need to collaborate and for Team meetings. Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge. At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates. You may also have experience in the following: Product innovation, New product development (NPD), Digital product launch, Bespoke platform development, Business case development, ROI analysis, Project Officer, Programme Management, Project Manager, Policy Manager, Project Management, Development Manager, Business Administration REF-
PLANET RECRUITMENT SERVICES LTD
High Wycombe, Buckinghamshire
Position: IT Manager Location: High Wycombe Salary: £42,000 The IT Manager is responsible and accountable for the smooth and secure operation of all IT systems, infrastructure, and services across the school. This includes strategic planning, team leadership, systems oversight, and the implementation of new technologies to support the school's teaching, learning, and administrative objectives. The successful candidate will bring a mix of technical expertise, leadership skills, and a proactive approach to managing a fast-paced, multi-user environment. Management The I.T Manager is responsible directly to the Director of Finance & Operations. They will line manage the I.T Apprentice. Duties and Responsibilities: Duties include the following: Oversee the school's IT infrastructure and systems, which is outsourced. Define and implement IT policies, procedures, and best practices. Monitor and troubleshoot system performance, ensuring high availability. Manage and mentor IT support staff, assigning duties and overseeing performance. Liaise with school staff, leadership, and third parties to deliver IT solutions. Ensure the security of data, systems, and network infrastructure. Plan and execute IT projects aligned with the school's long-term strategy. Procure and manage software licenses, hardware assets, and IT contracts. Provide training to staff and support their use of school systems. Respond effectively to incidents and system outages. Technical Experience and Knowledge Essential skills: Proven experience as an IT Manager or in a senior IT support role. Strong knowledge of Windows Server (2016/2019), Active Directory, Group Policy, and Windows 10/11. Hands-on experience with DNS, DHCP, Exchange Online, and network protocols. Competence in VMware ESXi, Veeam backup solutions, and firewall configurations. Administration of Google Workspace (G Suite), Chromebooks, and Microsoft 365 (Teams, SharePoint). Experience managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
08/09/2025
Full time
Position: IT Manager Location: High Wycombe Salary: £42,000 The IT Manager is responsible and accountable for the smooth and secure operation of all IT systems, infrastructure, and services across the school. This includes strategic planning, team leadership, systems oversight, and the implementation of new technologies to support the school's teaching, learning, and administrative objectives. The successful candidate will bring a mix of technical expertise, leadership skills, and a proactive approach to managing a fast-paced, multi-user environment. Management The I.T Manager is responsible directly to the Director of Finance & Operations. They will line manage the I.T Apprentice. Duties and Responsibilities: Duties include the following: Oversee the school's IT infrastructure and systems, which is outsourced. Define and implement IT policies, procedures, and best practices. Monitor and troubleshoot system performance, ensuring high availability. Manage and mentor IT support staff, assigning duties and overseeing performance. Liaise with school staff, leadership, and third parties to deliver IT solutions. Ensure the security of data, systems, and network infrastructure. Plan and execute IT projects aligned with the school's long-term strategy. Procure and manage software licenses, hardware assets, and IT contracts. Provide training to staff and support their use of school systems. Respond effectively to incidents and system outages. Technical Experience and Knowledge Essential skills: Proven experience as an IT Manager or in a senior IT support role. Strong knowledge of Windows Server (2016/2019), Active Directory, Group Policy, and Windows 10/11. Hands-on experience with DNS, DHCP, Exchange Online, and network protocols. Competence in VMware ESXi, Veeam backup solutions, and firewall configurations. Administration of Google Workspace (G Suite), Chromebooks, and Microsoft 365 (Teams, SharePoint). Experience managing 1st to 3rd line support operations. Strong understanding of IT security and safeguarding responsibilities. Desirable skills: Experience in the education sector. Knowledge of school MIS systems. Microsoft or ITIL certifications. Familiarity with SCCM, VLANs, VOIP, mobile device management, and data governance. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
PMO Analyst - 6 Months Contract - Hybrid working - Glasgow - Inside IR35 My large UK based client is looking for a PMO Analyst to join them on a contract basis and provide support across their IT portfolio. You will also be assisting with building my client's Agile capability and the increase of the proportion of its delivery which utilises Agile methodology and tools. Some of your responsibilities will include: Carry out day-to-day activities for delivery core functions including collation of RAID, resource and planning data, and MI Provide secretariat services including meeting logistics, preparation of minutes, and following up on actions Adhere to all reporting standards and instigate improvements where identified Provide support and guidance to delivery managers in tracking their budgets. Monitor compliance with reporting / financial standards and intervene when this deviates or slips Manage production and consolidation of reports, using appropriate templates and meeting all relevant deadlines If you possess the following skills: Background in Portfolio Office functions, using collaborative skills in coaching others to complete required reports and managing reporting cycle on large projects; in particular for Agile delivery Strong knowledge in delivery governance Good understanding of end-to-end lifecycle delivery Project management methodology (e.g. Agile, Prince2, PMP, APM) Project Cost Accounting fundamentals A solid understanding of IT products, services & systems Please apply now for immediate consideration! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
08/09/2025
Full time
PMO Analyst - 6 Months Contract - Hybrid working - Glasgow - Inside IR35 My large UK based client is looking for a PMO Analyst to join them on a contract basis and provide support across their IT portfolio. You will also be assisting with building my client's Agile capability and the increase of the proportion of its delivery which utilises Agile methodology and tools. Some of your responsibilities will include: Carry out day-to-day activities for delivery core functions including collation of RAID, resource and planning data, and MI Provide secretariat services including meeting logistics, preparation of minutes, and following up on actions Adhere to all reporting standards and instigate improvements where identified Provide support and guidance to delivery managers in tracking their budgets. Monitor compliance with reporting / financial standards and intervene when this deviates or slips Manage production and consolidation of reports, using appropriate templates and meeting all relevant deadlines If you possess the following skills: Background in Portfolio Office functions, using collaborative skills in coaching others to complete required reports and managing reporting cycle on large projects; in particular for Agile delivery Strong knowledge in delivery governance Good understanding of end-to-end lifecycle delivery Project management methodology (e.g. Agile, Prince2, PMP, APM) Project Cost Accounting fundamentals A solid understanding of IT products, services & systems Please apply now for immediate consideration! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
About the Role: We are seeking a dynamic and experienced IT Delivery Manager to join our team and oversee the successful delivery of IT projects within our organization. The IT Delivery Manager will be responsible for ensuring that IT projects are completed on time, within scope, and within budget. This position requires strong leadership skills, a deep understanding of project management methodologies, and a passion for delivering high-quality IT solutions. Key Responsibilities: Project Delivery : Lead and manage the end-to-end delivery of SAAS IT projects, ensuring alignment with business objectives, timelines, and budgets. Stakeholder Management : Engage with stakeholders at all levels to understand business needs, define project requirements, and set clear expectations. Resource Allocation & Planning : Collaborate with cross-functional teams (developers, analysts, testers) to ensure the proper allocation of resources and skills for successful project execution. Risk Management : Identify, assess, and mitigate risks and issues throughout the lifecycle of IT projects. Ensure effective communication regarding any risks or delays to stakeholders. Agile & Waterfall Methodologies : Apply and adapt Agile (Scrum/Kanban) and/or Waterfall methodologies as appropriate to ensure project success and stakeholder satisfaction. Experience of Azure DevOps (ADO) Project Reporting : Provide regular updates to senior leadership on project progress, risks, resource needs, and financial performance. Develop and track KPIs to measure project success. Process Improvement : Continuously improve delivery processes by identifying opportunities for operational efficiencies, introducing best practices, and ensuring the use of appropriate tools and technologies. Quality Assurance : Ensure that all deliverables meet high-quality standards and compliance requirements. Collaborate with testing teams to ensure that all systems are thoroughly tested before implementation. Team Leadership & Development : Lead, mentor, and support the project team, ensuring a high level of motivation, productivity, and professional development. Key Skills & Qualifications: Experience : 8+ years of experience in IT project management or delivery management. Proven track record of managing large-scale IT projects from initiation to successful completion. Enterprise SAAS implementation. Experience with both Agile and Waterfall project management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills and the ability to solve complex problems in a fast-paced environment. Organizational Skills : Exceptional organizational skills and the ability to handle multiple projects simultaneously. Education : Bachelor's degree in Information Technology, Computer Science, or a related field. A master's degree or project management certification (e.g., PMP, PRINCE2) is a plus. Personal Attributes: Strong interpersonal and communication skills with the ability to build relationships and influence stakeholders. Highly detail-oriented and methodical, with a focus on delivering quality results. Adaptable and resilient in handling changing project requirements or timelines. Strong commitment to continuous improvement and learning. Preferred Qualifications: Experience working in an ITIL or Agile-driven environment. Exposure to financial management within project delivery (budgets, forecasting). Experience in managing teams or working with international or remote teams. Familiarity with enterprise-level software solutions and IT architecture.
08/09/2025
Full time
About the Role: We are seeking a dynamic and experienced IT Delivery Manager to join our team and oversee the successful delivery of IT projects within our organization. The IT Delivery Manager will be responsible for ensuring that IT projects are completed on time, within scope, and within budget. This position requires strong leadership skills, a deep understanding of project management methodologies, and a passion for delivering high-quality IT solutions. Key Responsibilities: Project Delivery : Lead and manage the end-to-end delivery of SAAS IT projects, ensuring alignment with business objectives, timelines, and budgets. Stakeholder Management : Engage with stakeholders at all levels to understand business needs, define project requirements, and set clear expectations. Resource Allocation & Planning : Collaborate with cross-functional teams (developers, analysts, testers) to ensure the proper allocation of resources and skills for successful project execution. Risk Management : Identify, assess, and mitigate risks and issues throughout the lifecycle of IT projects. Ensure effective communication regarding any risks or delays to stakeholders. Agile & Waterfall Methodologies : Apply and adapt Agile (Scrum/Kanban) and/or Waterfall methodologies as appropriate to ensure project success and stakeholder satisfaction. Experience of Azure DevOps (ADO) Project Reporting : Provide regular updates to senior leadership on project progress, risks, resource needs, and financial performance. Develop and track KPIs to measure project success. Process Improvement : Continuously improve delivery processes by identifying opportunities for operational efficiencies, introducing best practices, and ensuring the use of appropriate tools and technologies. Quality Assurance : Ensure that all deliverables meet high-quality standards and compliance requirements. Collaborate with testing teams to ensure that all systems are thoroughly tested before implementation. Team Leadership & Development : Lead, mentor, and support the project team, ensuring a high level of motivation, productivity, and professional development. Key Skills & Qualifications: Experience : 8+ years of experience in IT project management or delivery management. Proven track record of managing large-scale IT projects from initiation to successful completion. Enterprise SAAS implementation. Experience with both Agile and Waterfall project management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills and the ability to solve complex problems in a fast-paced environment. Organizational Skills : Exceptional organizational skills and the ability to handle multiple projects simultaneously. Education : Bachelor's degree in Information Technology, Computer Science, or a related field. A master's degree or project management certification (e.g., PMP, PRINCE2) is a plus. Personal Attributes: Strong interpersonal and communication skills with the ability to build relationships and influence stakeholders. Highly detail-oriented and methodical, with a focus on delivering quality results. Adaptable and resilient in handling changing project requirements or timelines. Strong commitment to continuous improvement and learning. Preferred Qualifications: Experience working in an ITIL or Agile-driven environment. Exposure to financial management within project delivery (budgets, forecasting). Experience in managing teams or working with international or remote teams. Familiarity with enterprise-level software solutions and IT architecture.
Digital & Technology Programme Manager - Local Government - IDOX & Alloy Systems Our longstanding client that operates within local goverment is hiring a Digital & Technology Programme Manager who has stong experience stakeholder engagement and supplier contract management skills. The successful candidate will lead the implementation of high-profile case management software projects, including those involving IDOX and Alloy systems . This is a 6 month rolling project to be based in South West London one to two days per week paying circa £600 per day inside IR 35. Only candidates who have recent Local Government or Council Experience acting as Technology Programme Manager will be considered. Role Overview The Digital Programme Manager will be responsible for overseeing the delivery of digital transformation initiatives across key service areas such as Public Protection, Planning, Public Realm, Highways, Land Charges, and Parking. The role includes managing in-flight projects, initiating new ones from scratch, and ensuring successful outcomes through effective leadership and coordination. Key Responsibilities: Lead the end-to-end delivery of digital case management software implementations across multiple departments. Manage both in-flight and pipeline projects and initiate new projects from the ground up. Collaborate with stakeholders to define project scope, objectives, and deliverables aligned with strategic goals. Oversee project timelines, budgets, and resources to ensure successful delivery. Coordinate cross-functional teams including IT, service leads, and external vendors. Ensure compliance with local government regulations and data governance standards. Monitor project risks and implement mitigation strategies. Report progress to senior leadership and provide regular updates on milestones and outcomes. Drive user engagement and change management activities to support adoption of new systems. Manage supplier relationships and contracts effectively to ensure value and performance. Essential Skills and Experience: Proven experience managing digital programmes within a local government setting is a must have. Demonstrated success in delivering complex, multi-departmental Digital and Technology projects is must have. Excellent stakeholder management and communication skills. Experience in supplier contract management and vendor negotiations is a must have. Knowledge of public sector procurement and governance processes is a must have. Ability to lead and motivate cross-functional teams. Project management experience using both Waterfall and Agile methodologies is a must have. Strong analytical and problem-solving skills. Desirable Attributes Strong understanding of case management systems, particularly IDOX and Alloy or other Local Government Case Management software Experience with systems used in Public Protection, Planning, Highways, or Parking services.
08/09/2025
Full time
Digital & Technology Programme Manager - Local Government - IDOX & Alloy Systems Our longstanding client that operates within local goverment is hiring a Digital & Technology Programme Manager who has stong experience stakeholder engagement and supplier contract management skills. The successful candidate will lead the implementation of high-profile case management software projects, including those involving IDOX and Alloy systems . This is a 6 month rolling project to be based in South West London one to two days per week paying circa £600 per day inside IR 35. Only candidates who have recent Local Government or Council Experience acting as Technology Programme Manager will be considered. Role Overview The Digital Programme Manager will be responsible for overseeing the delivery of digital transformation initiatives across key service areas such as Public Protection, Planning, Public Realm, Highways, Land Charges, and Parking. The role includes managing in-flight projects, initiating new ones from scratch, and ensuring successful outcomes through effective leadership and coordination. Key Responsibilities: Lead the end-to-end delivery of digital case management software implementations across multiple departments. Manage both in-flight and pipeline projects and initiate new projects from the ground up. Collaborate with stakeholders to define project scope, objectives, and deliverables aligned with strategic goals. Oversee project timelines, budgets, and resources to ensure successful delivery. Coordinate cross-functional teams including IT, service leads, and external vendors. Ensure compliance with local government regulations and data governance standards. Monitor project risks and implement mitigation strategies. Report progress to senior leadership and provide regular updates on milestones and outcomes. Drive user engagement and change management activities to support adoption of new systems. Manage supplier relationships and contracts effectively to ensure value and performance. Essential Skills and Experience: Proven experience managing digital programmes within a local government setting is a must have. Demonstrated success in delivering complex, multi-departmental Digital and Technology projects is must have. Excellent stakeholder management and communication skills. Experience in supplier contract management and vendor negotiations is a must have. Knowledge of public sector procurement and governance processes is a must have. Ability to lead and motivate cross-functional teams. Project management experience using both Waterfall and Agile methodologies is a must have. Strong analytical and problem-solving skills. Desirable Attributes Strong understanding of case management systems, particularly IDOX and Alloy or other Local Government Case Management software Experience with systems used in Public Protection, Planning, Highways, or Parking services.
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