Role: Cloud Engineer Location: Gloucester (Hybrid Working) Salary: Up to 56,000 This isn't just another Cloud Engineer role, it's a genuine opportunity to influence technical strategy, drive large-scale change, and leave your mark on the future of IT services. You'll be joining at a time of transformation, with the freedom and responsibility to guide the next stage of cloud adoption, automation, and innovation. Whether you're actively seeking your next challenge or you're happily employed but open to something career-defining, this is a role that offers impact, ownership, and progression. Why this role is different: You won't just keep the lights on, you'll design, evolve, and optimise the organisation's cloud footprint. You'll have the ear of senior stakeholders, meaning your ideas can become real change quickly. You'll be trusted to take ownership, not micromanaged. What you'll be doing: Leading the ongoing optimisation of Microsoft Azure and M365 environments, ensuring scalability, security, and efficiency. Driving automation with PowerShell scripting to reduce manual processes and increase productivity. Shaping cloud security, compliance, and governance to protect services and data. Configuring and managing Intune and Endpoint Configuration Manager to deliver a seamless device and application experience. Playing a key role in high-priority incident resolution and root cause analysis, ensuring continual improvement. Championing new technologies, tools, and methods that improve service delivery. We'd love to hear from you if you have: Proven experience managing enterprise-scale Azure and M365 platforms. A passion for innovation, automation, and technical problem-solving. Experience with cloud security, data protection, and compliance best practices. The confidence to challenge the status quo and introduce better ways of working. Strong communication skills, you can explain complex technical concepts in plain English. What's in it for you: The ability to directly influence cloud strategy and technical direction . A chance to be the go-to cloud expert, driving measurable change. A collaborative culture that supports new ideas and continual learning. Flexible hybrid working to suit your lifestyle. If you're ready to take on a role where your expertise shapes the future and your ideas drive meaningful transformation, we'd love to speak with you.
08/09/2025
Full time
Role: Cloud Engineer Location: Gloucester (Hybrid Working) Salary: Up to 56,000 This isn't just another Cloud Engineer role, it's a genuine opportunity to influence technical strategy, drive large-scale change, and leave your mark on the future of IT services. You'll be joining at a time of transformation, with the freedom and responsibility to guide the next stage of cloud adoption, automation, and innovation. Whether you're actively seeking your next challenge or you're happily employed but open to something career-defining, this is a role that offers impact, ownership, and progression. Why this role is different: You won't just keep the lights on, you'll design, evolve, and optimise the organisation's cloud footprint. You'll have the ear of senior stakeholders, meaning your ideas can become real change quickly. You'll be trusted to take ownership, not micromanaged. What you'll be doing: Leading the ongoing optimisation of Microsoft Azure and M365 environments, ensuring scalability, security, and efficiency. Driving automation with PowerShell scripting to reduce manual processes and increase productivity. Shaping cloud security, compliance, and governance to protect services and data. Configuring and managing Intune and Endpoint Configuration Manager to deliver a seamless device and application experience. Playing a key role in high-priority incident resolution and root cause analysis, ensuring continual improvement. Championing new technologies, tools, and methods that improve service delivery. We'd love to hear from you if you have: Proven experience managing enterprise-scale Azure and M365 platforms. A passion for innovation, automation, and technical problem-solving. Experience with cloud security, data protection, and compliance best practices. The confidence to challenge the status quo and introduce better ways of working. Strong communication skills, you can explain complex technical concepts in plain English. What's in it for you: The ability to directly influence cloud strategy and technical direction . A chance to be the go-to cloud expert, driving measurable change. A collaborative culture that supports new ideas and continual learning. Flexible hybrid working to suit your lifestyle. If you're ready to take on a role where your expertise shapes the future and your ideas drive meaningful transformation, we'd love to speak with you.
M365 Technical Lead Peterborough (Hybrid - 2DPM in the office)Up to £85,000 per annum - 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft 365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation project. You'll play a key role in implementing a defined strategy, working closely with internal teams, schools, and external partners to ensure a smooth migration. While there is support from a small engineering team, this role requires someone who can get stuck in technically and also build strong relationships across the organisation. Key Responsibilities of the M365 Technical Lead: Lead the technical delivery of a complex Microsoft 365 tenant-to-tenant cloud consolidation. Manage and provide guidance to a small team of engineers. Collaborate with internal stakeholders, external consultants, and suppliers. Ensure security and compliance within the Microsoft 365 environment. Offer expert advice on Microsoft Azure, Windows systems, networking, and collaboration tools. Implement agreed strategies efficiently, suggesting improvements when appropriate. Lead technical issue resolution to minimise disruption. Communicate effectively with both technical and non-technical audiences, including senior leadership. Key Requirements of the M365 Technical Lead: Proven experience in large-scale Microsoft 365 tenancy consolidations or tenant-to-tenant migrations. Strong technical skills with Microsoft 365, Entra, and Microsoft Azure. Hands-on experience with Windows client/server systems and virtualised networks. Knowledge of networking infrastructure, VPNs, firewalls, and hardware support. Comfortable with a hands-on technical role and team leadership. Excellent communication and relationship-building skills. Experience in education environments is advantageous. Ability to deliver within an existing strategic framework while contributing ideas for improvement. Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment M365 Technical Lead Peterborough (Hybrid - 2DPM in the office)Up to £85,000 per annum - 3 Year Fixed-Term Contract
08/09/2025
Full time
M365 Technical Lead Peterborough (Hybrid - 2DPM in the office)Up to £85,000 per annum - 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft 365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation project. You'll play a key role in implementing a defined strategy, working closely with internal teams, schools, and external partners to ensure a smooth migration. While there is support from a small engineering team, this role requires someone who can get stuck in technically and also build strong relationships across the organisation. Key Responsibilities of the M365 Technical Lead: Lead the technical delivery of a complex Microsoft 365 tenant-to-tenant cloud consolidation. Manage and provide guidance to a small team of engineers. Collaborate with internal stakeholders, external consultants, and suppliers. Ensure security and compliance within the Microsoft 365 environment. Offer expert advice on Microsoft Azure, Windows systems, networking, and collaboration tools. Implement agreed strategies efficiently, suggesting improvements when appropriate. Lead technical issue resolution to minimise disruption. Communicate effectively with both technical and non-technical audiences, including senior leadership. Key Requirements of the M365 Technical Lead: Proven experience in large-scale Microsoft 365 tenancy consolidations or tenant-to-tenant migrations. Strong technical skills with Microsoft 365, Entra, and Microsoft Azure. Hands-on experience with Windows client/server systems and virtualised networks. Knowledge of networking infrastructure, VPNs, firewalls, and hardware support. Comfortable with a hands-on technical role and team leadership. Excellent communication and relationship-building skills. Experience in education environments is advantageous. Ability to deliver within an existing strategic framework while contributing ideas for improvement. Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment M365 Technical Lead Peterborough (Hybrid - 2DPM in the office)Up to £85,000 per annum - 3 Year Fixed-Term Contract
Technical Lead, M365 Tenant Consolidation & Cloud Migration Location: Peterborough, Hybrid Contract: 3-year fixed term Salary: Competitive + benefits A leading UK education group is embarking on one of the largest Microsoft 365 tenant-to-tenant consolidation projects in the sector - migrating dozens of separate school environments into a single, secure, high-performing M365 tenancy. We're looking for an experienced Strategic Engineering Lead to take ownership of the technical architecture, design, and delivery of this multi-year programme, working closely with a top-tier Microsoft partner and internal stakeholders. Key Responsibilities Act as the principal technical authority for the Trust-wide M365 single tenancy migration programme. Lead the design, implementation, and optimisation of the new central M365 environment, ensuring security, compliance, and performance best practice. Oversee migration execution in partnership with an outsourced delivery team, managing risks and ensuring alignment with strategic objectives. Provide hands-on leadership to the IT Engineering Team, covering Azure, server, desktop, mobile, telecoms, and network infrastructure. Collaborate with senior stakeholders and the programme board, providing regular technical progress reports and risk assessments. Ensure operational excellence in BAU services while delivering the transformation programme. Key Requirements Proven track record leading large-scale M365 tenant-to-tenant migrations and consolidations. Expert knowledge of Microsoft 365, Entra ID, Azure, Teams, and Windows server/client environments. Strong understanding of enterprise-scale security and compliance frameworks. Experience overseeing hybrid cloud and on-prem infrastructure, virtualised environments, and complex networks. Exceptional stakeholder management skills, with the ability to communicate complex technical topics clearly. Leadership experience in managing and developing high-performing technical teams. This is a high-profile role with significant impact on the Trust's future IT landscape. You'll be shaping the architecture and leading delivery for a migration that will improve operational efficiency, enhance collaboration, and unlock long-term value for thousands of staff and students. Apply now to speak with VIQU IT in confidence. Or reach out to Aaron Chiverton via the VIQU IT website or at Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
08/09/2025
Full time
Technical Lead, M365 Tenant Consolidation & Cloud Migration Location: Peterborough, Hybrid Contract: 3-year fixed term Salary: Competitive + benefits A leading UK education group is embarking on one of the largest Microsoft 365 tenant-to-tenant consolidation projects in the sector - migrating dozens of separate school environments into a single, secure, high-performing M365 tenancy. We're looking for an experienced Strategic Engineering Lead to take ownership of the technical architecture, design, and delivery of this multi-year programme, working closely with a top-tier Microsoft partner and internal stakeholders. Key Responsibilities Act as the principal technical authority for the Trust-wide M365 single tenancy migration programme. Lead the design, implementation, and optimisation of the new central M365 environment, ensuring security, compliance, and performance best practice. Oversee migration execution in partnership with an outsourced delivery team, managing risks and ensuring alignment with strategic objectives. Provide hands-on leadership to the IT Engineering Team, covering Azure, server, desktop, mobile, telecoms, and network infrastructure. Collaborate with senior stakeholders and the programme board, providing regular technical progress reports and risk assessments. Ensure operational excellence in BAU services while delivering the transformation programme. Key Requirements Proven track record leading large-scale M365 tenant-to-tenant migrations and consolidations. Expert knowledge of Microsoft 365, Entra ID, Azure, Teams, and Windows server/client environments. Strong understanding of enterprise-scale security and compliance frameworks. Experience overseeing hybrid cloud and on-prem infrastructure, virtualised environments, and complex networks. Exceptional stakeholder management skills, with the ability to communicate complex technical topics clearly. Leadership experience in managing and developing high-performing technical teams. This is a high-profile role with significant impact on the Trust's future IT landscape. You'll be shaping the architecture and leading delivery for a migration that will improve operational efficiency, enhance collaboration, and unlock long-term value for thousands of staff and students. Apply now to speak with VIQU IT in confidence. Or reach out to Aaron Chiverton via the VIQU IT website or at Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Japanese speaking Onsite IT Enablement Coordinator Ref: HY46783 A highly successful IT and telecommunications services company based in central London is currently recruiting an Onsite IT Enablement Coordinator. In this role, you will be responsible for carrying out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements, supporting project managers and leading projects. The ideal candidate should have strong ICT infrastructure knowledge, excellent English and Japanese communication skills, and the ability to work independently. ELIGIBLE APPLICANTS: (O) Eligible visa: Permanent residence, Spouse, Partner, Working holiday, Graduate, (X) NOT eligible: Student visa, Requiring visa sponsorship WORK TYPE: office-based at client's office in London VISA SUPPORT: No BENEFITS: Transportation fee up to zone 6 TYPE: Fixed-term Contract to March 2026 Possibility to extend WORKING HOURS: 9am - 5pm (35 hours per week) SALARY: Up to £30k, depending on experience START: ASAP LOCATION: London (client's office) Onsite IT Enablement Coordinator Main Responsibilities: Work on-site at customer premises, as a secondee, as an integral part of their team Support leading project manager in projects by assisting in planning, implementation, operations, and user support Lead and manage projects in area of expertise by supporting at various stages, including planning, implementation, operations, and user support Evaluate projects, conduct risk assessments, propose improvements Contribute to the expansion of current business to new areas Establish good relationships with colleagues, vendors, and customers Work independently and multitask, and lead Enterprise Solutions projects and opportunities Deal with customer requests and understand their expectations and solve them Attend customer meetings for project or maintenance contract work Maintain relevant customer maintenance documentation Coordinate with 3rd party suppliers or other internal resources for trouble resolution Produce ad-hoc reports on customer issues as required Travel to their office and customer offices throughout EMEA for business purposes Maintain their Security Policy, keep all customer information according to the policy Onsite IT Enablement Coordinator Ideal Candidate: Knowledge in solution business with a wide range of ICT technology, especially in ICT infrastructure and security Excellent communication skills in English and Japanese is mandatory Independent worker capable of completing tasks with minimal management involvement Strong time management, multitasking, and organisational skills Knowledge of Power Automate and Power BI, and ability to educate users on tools Capability to coordinate internally for user training opportunities, including preparing internal briefing materials and planning the approval process (e.g. determining the sequence of approvals and how to collect user feedback) Ability to refine training content based on user feedback Ability to develop and maintain solutions independently Skill in supporting development while closely engaging with users Intermediate-level knowledge of Office applications, Box, and Copilot Ability to anticipate the basic skills users may require Ability to plan, deliver, and collect feedback on user training without delay Skill in creating short instructional videos (experience with ClipChamp) Basic knowledge of security and infrastructure (M365, Intune, Active Directory) Ability to perform operational tasks under the direction of a team leader, following predefined procedures accurately All applicants for the Onsite IT Enablement Coordinator must have the right to work in the country as the Company is not able to offer visa support. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
08/09/2025
Full time
Japanese speaking Onsite IT Enablement Coordinator Ref: HY46783 A highly successful IT and telecommunications services company based in central London is currently recruiting an Onsite IT Enablement Coordinator. In this role, you will be responsible for carrying out a variety of technical and co-ordination tasks to meet, or exceed, customer requirements, supporting project managers and leading projects. The ideal candidate should have strong ICT infrastructure knowledge, excellent English and Japanese communication skills, and the ability to work independently. ELIGIBLE APPLICANTS: (O) Eligible visa: Permanent residence, Spouse, Partner, Working holiday, Graduate, (X) NOT eligible: Student visa, Requiring visa sponsorship WORK TYPE: office-based at client's office in London VISA SUPPORT: No BENEFITS: Transportation fee up to zone 6 TYPE: Fixed-term Contract to March 2026 Possibility to extend WORKING HOURS: 9am - 5pm (35 hours per week) SALARY: Up to £30k, depending on experience START: ASAP LOCATION: London (client's office) Onsite IT Enablement Coordinator Main Responsibilities: Work on-site at customer premises, as a secondee, as an integral part of their team Support leading project manager in projects by assisting in planning, implementation, operations, and user support Lead and manage projects in area of expertise by supporting at various stages, including planning, implementation, operations, and user support Evaluate projects, conduct risk assessments, propose improvements Contribute to the expansion of current business to new areas Establish good relationships with colleagues, vendors, and customers Work independently and multitask, and lead Enterprise Solutions projects and opportunities Deal with customer requests and understand their expectations and solve them Attend customer meetings for project or maintenance contract work Maintain relevant customer maintenance documentation Coordinate with 3rd party suppliers or other internal resources for trouble resolution Produce ad-hoc reports on customer issues as required Travel to their office and customer offices throughout EMEA for business purposes Maintain their Security Policy, keep all customer information according to the policy Onsite IT Enablement Coordinator Ideal Candidate: Knowledge in solution business with a wide range of ICT technology, especially in ICT infrastructure and security Excellent communication skills in English and Japanese is mandatory Independent worker capable of completing tasks with minimal management involvement Strong time management, multitasking, and organisational skills Knowledge of Power Automate and Power BI, and ability to educate users on tools Capability to coordinate internally for user training opportunities, including preparing internal briefing materials and planning the approval process (e.g. determining the sequence of approvals and how to collect user feedback) Ability to refine training content based on user feedback Ability to develop and maintain solutions independently Skill in supporting development while closely engaging with users Intermediate-level knowledge of Office applications, Box, and Copilot Ability to anticipate the basic skills users may require Ability to plan, deliver, and collect feedback on user training without delay Skill in creating short instructional videos (experience with ClipChamp) Basic knowledge of security and infrastructure (M365, Intune, Active Directory) Ability to perform operational tasks under the direction of a team leader, following predefined procedures accurately All applicants for the Onsite IT Enablement Coordinator must have the right to work in the country as the Company is not able to offer visa support. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Applause IT Recruitment Ltd
Wylde Green, West Midlands
Business Development Manager - IT Managed Services Birmingham / Sutton Coldfield - Office-Based + 1-2 Days WFH 50,000 - 55,000 base inc Car Allowance + Uncapped Commission (Double OTE) + Bens Are you an experienced Business Development Manager with a strong history in IT Managed Services and Modern Microsoft Stack sales? Join a fast-growing MSP with a loyal client base and big ambitions to double in size over the next 3 years. We're looking for a confident, self-driven BDM to generate and close new business opportunities within the SMB market across approx 100 mile radius (various verticals), offering a suite of services including Cloud (M365/Azure), Backup/DR, Networking, Telecoms, and SaaS solutions. The Role Develop and execute sales strategies with the MD to drive new logo acquisition. Identify and win new business in the SMB space across the West Midlands (M6 / M42 corridor). Sell a full portfolio of Managed IT Services including Microsoft 365, Azure, Security, DR, Storage, Telecoms and Sage 200 . Collaborate with a supportive team of Account Managers and Technical Consultants. Build and maintain long-term relationships with new clients to secure repeat business. What We're Looking For Proven track record in IT sales , ideally within a Managed Services Provider (MSP) . Experience selling to SMB clients and understanding of the full Modern MS stack . Strong knowledge of Microsoft 365, Azure, DR, Antivirus/Security & Cloud Storage . Any experience of Sage 200 accounting solutions and or the manufacturing space of particular interest but not essential. Excellent communication skills - written, verbal and interpersonal. Proactive, target-driven, and able to work independently. UK driving licence and willingness to travel across the Midlands. Why Join Us? Competitive base salary ( 50-55K inc car) + uncapped commission Full benefits package. Hybrid working Work for a modern, growing MSP with a clear growth strategy and supportive leadership. Long-term career progression opportunities. Interested? Call Tim Morris on (phone number removed) or apply now with your CV for immediate consideration.
08/09/2025
Full time
Business Development Manager - IT Managed Services Birmingham / Sutton Coldfield - Office-Based + 1-2 Days WFH 50,000 - 55,000 base inc Car Allowance + Uncapped Commission (Double OTE) + Bens Are you an experienced Business Development Manager with a strong history in IT Managed Services and Modern Microsoft Stack sales? Join a fast-growing MSP with a loyal client base and big ambitions to double in size over the next 3 years. We're looking for a confident, self-driven BDM to generate and close new business opportunities within the SMB market across approx 100 mile radius (various verticals), offering a suite of services including Cloud (M365/Azure), Backup/DR, Networking, Telecoms, and SaaS solutions. The Role Develop and execute sales strategies with the MD to drive new logo acquisition. Identify and win new business in the SMB space across the West Midlands (M6 / M42 corridor). Sell a full portfolio of Managed IT Services including Microsoft 365, Azure, Security, DR, Storage, Telecoms and Sage 200 . Collaborate with a supportive team of Account Managers and Technical Consultants. Build and maintain long-term relationships with new clients to secure repeat business. What We're Looking For Proven track record in IT sales , ideally within a Managed Services Provider (MSP) . Experience selling to SMB clients and understanding of the full Modern MS stack . Strong knowledge of Microsoft 365, Azure, DR, Antivirus/Security & Cloud Storage . Any experience of Sage 200 accounting solutions and or the manufacturing space of particular interest but not essential. Excellent communication skills - written, verbal and interpersonal. Proactive, target-driven, and able to work independently. UK driving licence and willingness to travel across the Midlands. Why Join Us? Competitive base salary ( 50-55K inc car) + uncapped commission Full benefits package. Hybrid working Work for a modern, growing MSP with a clear growth strategy and supportive leadership. Long-term career progression opportunities. Interested? Call Tim Morris on (phone number removed) or apply now with your CV for immediate consideration.
Cyber Security Lead Location : Knowsley, Liverpool (Hybrid, with occasional client visits Salary : £40k £50k + Performance Bonus up to 50% of salary+ Bupa Medical Employment Type : Full-time, Permanent About Curveball Solutions At Curveball Solutions, we re proud to be more than an IT provider we strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we ve grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client s unique challenges never one size fits all . We re seeking a passionate Cyber Security Lead to shape, elevate, and deliver Curveball s cybersecurity offering. You ll be the cornerstone of our proactive protection and compliance framework driving strategy, policy, and client-focused solutions. Your Mission in a Nutshell : Build security strategy, negotiate with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to clients, running workshops and guiding warm-lead negotiations toward tailored security solutions. Developing and executing IT security strategies that align with evolving business objectives. Drafting, maintaining and implementing information security policies and Standard Operating Procedures (SOPs). Configuring and overseeing mobile security MDM (MAM/BYOD) to protect business continuity. Leading vulnerability assessments, penetration tests, firewall policy enforcement, and remediation efforts. Authoring compelling tender responses, clearly demonstrating technical capability and strategic value. Enhancing Microsoft 365 security leveraging Purview, Conditional Access, MFA to safeguard modern workplaces. Ensuring compliance with GDPR (DPA 2018), Cyber Essentials (Basic & Plus), and ISO 27001, supported by frameworks like NCSC and NIST. Operating around cybersecurity fundamentals: CIA (Confidentiality, Integrity, Availability), proactive threat prevention, and rapid incident response About You You re naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in / exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and structured change management. Skilled in crafting and updating security policies, SOPs, and managing tender documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience designing and delivering compliance aligned services across GDPR, Cyber Essentials, ISO 27001. Proficient in using Microsoft 365 security stack: Purview, Defender, Conditional Access, MFA. Fluent in cybersecurity frameworks (CIA, NCSC, NIST) and modern threat prevention approaches. Why Curveball Make a real impact: You ll lead the cybersecurity footprint across clients and services. True partnership: We treat clients like collaborators, not just transactions. Innovation-driven: We anticipate threats and empower businesses to stay ahead. Growth opportunity: Join a 25-year-strong, community-rooted MSP that s continuously expanding. Outstanding service culture: Backed by exceptional client satisfaction and real-world reviews. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.
08/09/2025
Full time
Cyber Security Lead Location : Knowsley, Liverpool (Hybrid, with occasional client visits Salary : £40k £50k + Performance Bonus up to 50% of salary+ Bupa Medical Employment Type : Full-time, Permanent About Curveball Solutions At Curveball Solutions, we re proud to be more than an IT provider we strive to become an extension of your business: a trusted partner. From our early days in 1998 as a mobile services start-up, we ve grown into a full-service MSP offering cloud, communications, cybersecurity, and IT support always with a tailored approach, unwavering reliability, and exceptional customer service at our core. Our values centre on customer-centricity, innovation, transparency, and trust. We actively prevent security risks and deliver solutions designed for each client s unique challenges never one size fits all . We re seeking a passionate Cyber Security Lead to shape, elevate, and deliver Curveball s cybersecurity offering. You ll be the cornerstone of our proactive protection and compliance framework driving strategy, policy, and client-focused solutions. Your Mission in a Nutshell : Build security strategy, negotiate with clients, drive policy and compliance, manage M365 security, run workshops, produce tender responses. Elevate our cyber posture across all MSP services and build strong relationships with our marketing, customer experience and service partners to enhance our proposition. In addition to this, as our Cyber Security Lead you will be responsible for: Serving as a trusted advisor to clients, running workshops and guiding warm-lead negotiations toward tailored security solutions. Developing and executing IT security strategies that align with evolving business objectives. Drafting, maintaining and implementing information security policies and Standard Operating Procedures (SOPs). Configuring and overseeing mobile security MDM (MAM/BYOD) to protect business continuity. Leading vulnerability assessments, penetration tests, firewall policy enforcement, and remediation efforts. Authoring compelling tender responses, clearly demonstrating technical capability and strategic value. Enhancing Microsoft 365 security leveraging Purview, Conditional Access, MFA to safeguard modern workplaces. Ensuring compliance with GDPR (DPA 2018), Cyber Essentials (Basic & Plus), and ISO 27001, supported by frameworks like NCSC and NIST. Operating around cybersecurity fundamentals: CIA (Confidentiality, Integrity, Availability), proactive threat prevention, and rapid incident response About You You re naturally aligned with MSP-style work, deeply familiar with security frameworks, and thrive at the intersection of strategy and execution. In addition to this, you must have experience in / exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and structured change management. Skilled in crafting and updating security policies, SOPs, and managing tender documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience designing and delivering compliance aligned services across GDPR, Cyber Essentials, ISO 27001. Proficient in using Microsoft 365 security stack: Purview, Defender, Conditional Access, MFA. Fluent in cybersecurity frameworks (CIA, NCSC, NIST) and modern threat prevention approaches. Why Curveball Make a real impact: You ll lead the cybersecurity footprint across clients and services. True partnership: We treat clients like collaborators, not just transactions. Innovation-driven: We anticipate threats and empower businesses to stay ahead. Growth opportunity: Join a 25-year-strong, community-rooted MSP that s continuously expanding. Outstanding service culture: Backed by exceptional client satisfaction and real-world reviews. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.
M365 Technical Lead Peterborough (Hybrid 2DPM in the office) Up to £85,000 per annum 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft 365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation project. You ll play a key role in implementing a defined strategy, working closely with internal teams, schools, and external partners to ensure a smooth migration. While there is support from a small engineering team, this role requires someone who can get stuck in technically and also build strong relationships across the organisation. Key Responsibilities of the M365 Technical Lead: Lead the technical delivery of a complex Microsoft 365 tenant-to-tenant cloud consolidation. Manage and provide guidance to a small team of engineers. Collaborate with internal stakeholders, external consultants, and suppliers. Ensure security and compliance within the Microsoft 365 environment. Offer expert advice on Microsoft Azure, Windows systems, networking, and collaboration tools. Implement agreed strategies efficiently, suggesting improvements when appropriate. Lead technical issue resolution to minimise disruption. Communicate effectively with both technical and non-technical audiences, including senior leadership. Key Requirements of the M365 Technical Lead: Proven experience in large-scale Microsoft 365 tenancy consolidations or tenant-to-tenant migrations. Strong technical skills with Microsoft 365, Entra, and Microsoft Azure. Hands-on experience with Windows client/server systems and virtualised networks. Knowledge of networking infrastructure, VPNs, firewalls, and hardware support. Comfortable with a hands-on technical role and team leadership. Excellent communication and relationship-building skills. Experience in education environments is advantageous. Ability to deliver within an existing strategic framework while contributing ideas for improvement. Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment M365 Technical Lead Peterborough (Hybrid 2DPM in the office) Up to £85,000 per annum 3 Year Fixed-Term Contract
08/09/2025
Full time
M365 Technical Lead Peterborough (Hybrid 2DPM in the office) Up to £85,000 per annum 3 Year Fixed-Term Contract VIQU have partnered with a educational institution who are looking for a hands-on Microsoft 365 Technical Lead to deliver a major tenant-to-tenant cloud consolidation project. You ll play a key role in implementing a defined strategy, working closely with internal teams, schools, and external partners to ensure a smooth migration. While there is support from a small engineering team, this role requires someone who can get stuck in technically and also build strong relationships across the organisation. Key Responsibilities of the M365 Technical Lead: Lead the technical delivery of a complex Microsoft 365 tenant-to-tenant cloud consolidation. Manage and provide guidance to a small team of engineers. Collaborate with internal stakeholders, external consultants, and suppliers. Ensure security and compliance within the Microsoft 365 environment. Offer expert advice on Microsoft Azure, Windows systems, networking, and collaboration tools. Implement agreed strategies efficiently, suggesting improvements when appropriate. Lead technical issue resolution to minimise disruption. Communicate effectively with both technical and non-technical audiences, including senior leadership. Key Requirements of the M365 Technical Lead: Proven experience in large-scale Microsoft 365 tenancy consolidations or tenant-to-tenant migrations. Strong technical skills with Microsoft 365, Entra, and Microsoft Azure. Hands-on experience with Windows client/server systems and virtualised networks. Knowledge of networking infrastructure, VPNs, firewalls, and hardware support. Comfortable with a hands-on technical role and team leadership. Excellent communication and relationship-building skills. Experience in education environments is advantageous. Ability to deliver within an existing strategic framework while contributing ideas for improvement. Apply now to speak with VIQU IT in confidence. Or reach out to Katie Dark via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment M365 Technical Lead Peterborough (Hybrid 2DPM in the office) Up to £85,000 per annum 3 Year Fixed-Term Contract
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 55,000- 65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
08/09/2025
Full time
Job Title: Senior Power Platform Developer Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary 55,000- 65,000 plus company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary As Triad's Power Platform Developer, you will play a pivotal role in designing, implementing, and maintaining scalable solutions built on the Microsoft Power Platform. You possess a deep understanding of Power Apps, Power Automate, Power BI, Dataverse, and C# and will be responsible for translating business requirements into robust, efficient, and scalable Power Platform solutions Key Responsibilities Develop, administer, and support Microsoft technologies, including Dynamics 365, SharePoint Online, the M365 suite, Power Pages, and bespoke applications built using the Power Platform. Deliver innovative solutions using Dynamics 365, Power Platform (including Power Pages), and SharePoint Online across all stages of the software development lifecycle. Design and build both Canvas and Model-Driven Power Apps. Configure and customise Dynamics 365, SharePoint Online, and Power Pages, including the use of plugins, custom workflow assemblies, JavaScript, and extended Azure/Office 365 capabilities. Work with Microsoft Power BI to support reporting and data visualisation requirements. Maintain an awareness of the broader Microsoft solutions suite and how different products integrate and complement one another. Apply core software engineering principles across varying platforms, languages, and business domains. Bring a strong enthusiasm for technology and a proactive, solutions-driven mindset. Contribute original ideas and technical insights to explore and experiment with new approaches. Demonstrate initiative and entrepreneurial thinking to drive technical innovation, challenge the status quo, and continuously enhance development practices. Nice to Haves Cloud Native Services experienced but not limited to Logic/Function Apps. GDS experience. Relevant intermediate or advanced level AZ/MB/MS/PL certifications Qualifications and Certifications Eligible for SC level security clearance Bachelor's degree in Computer Science, Information Technology, or related discipline. Relevant certifications, including but not limited to: Microsoft Certified: Power Platform Solution Architect Expert (preferred). Microsoft Certified: Power Platform Developer Associate (optional but valued). Minimum of 8 years of hands-on experience in Microsoft development technologies. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. What Our Colleagues Have to Say Please see for yourself on Glass Door and our "Day in the Life" videos at the bottom of our Careers Page. Our Selection Process After applying for the role, our in-house talent team will contact you to discuss Triad and the position. If shortlisted, you will be invited for: A Technical Test (30 mins) A Technical interview with one of the Power Platform Architects. An interview session with our CTO including a career review and cultural fit assessment. We aim to complete interviews and progress candidates to offer stage within 2-3 weeks of the initial conversation. Other information If this role is of interest to you or you would like further information, please contact Laura Piechowicz and submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Technical Lead, M365 Tenant Consolidation & Cloud Migration Location: Peterborough, Hybrid Contract: 3-year fixed term Salary: Competitive + benefits A leading UK education group is embarking on one of the largest Microsoft 365 tenant-to-tenant consolidation projects in the sector migrating dozens of separate school environments into a single, secure, high-performing M365 tenancy. We re looking for an experienced Strategic Engineering Lead to take ownership of the technical architecture, design, and delivery of this multi-year programme, working closely with a top-tier Microsoft partner and internal stakeholders. Key Responsibilities Act as the principal technical authority for the Trust-wide M365 single tenancy migration programme. Lead the design, implementation, and optimisation of the new central M365 environment, ensuring security, compliance, and performance best practice. Oversee migration execution in partnership with an outsourced delivery team, managing risks and ensuring alignment with strategic objectives. Provide hands-on leadership to the IT Engineering Team, covering Azure, server, desktop, mobile, telecoms, and network infrastructure. Collaborate with senior stakeholders and the programme board, providing regular technical progress reports and risk assessments. Ensure operational excellence in BAU services while delivering the transformation programme. Key Requirements Proven track record leading large-scale M365 tenant-to-tenant migrations and consolidations. Expert knowledge of Microsoft 365, Entra ID, Azure, Teams, and Windows server/client environments. Strong understanding of enterprise-scale security and compliance frameworks. Experience overseeing hybrid cloud and on-prem infrastructure, virtualised environments, and complex networks. Exceptional stakeholder management skills, with the ability to communicate complex technical topics clearly. Leadership experience in managing and developing high-performing technical teams. This is a high-profile role with significant impact on the Trust s future IT landscape. You ll be shaping the architecture and leading delivery for a migration that will improve operational efficiency, enhance collaboration, and unlock long-term value for thousands of staff and students. Apply now to speak with VIQU IT in confidence. Or reach out to Aaron Chiverton via the VIQU IT website or at (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
08/09/2025
Full time
Technical Lead, M365 Tenant Consolidation & Cloud Migration Location: Peterborough, Hybrid Contract: 3-year fixed term Salary: Competitive + benefits A leading UK education group is embarking on one of the largest Microsoft 365 tenant-to-tenant consolidation projects in the sector migrating dozens of separate school environments into a single, secure, high-performing M365 tenancy. We re looking for an experienced Strategic Engineering Lead to take ownership of the technical architecture, design, and delivery of this multi-year programme, working closely with a top-tier Microsoft partner and internal stakeholders. Key Responsibilities Act as the principal technical authority for the Trust-wide M365 single tenancy migration programme. Lead the design, implementation, and optimisation of the new central M365 environment, ensuring security, compliance, and performance best practice. Oversee migration execution in partnership with an outsourced delivery team, managing risks and ensuring alignment with strategic objectives. Provide hands-on leadership to the IT Engineering Team, covering Azure, server, desktop, mobile, telecoms, and network infrastructure. Collaborate with senior stakeholders and the programme board, providing regular technical progress reports and risk assessments. Ensure operational excellence in BAU services while delivering the transformation programme. Key Requirements Proven track record leading large-scale M365 tenant-to-tenant migrations and consolidations. Expert knowledge of Microsoft 365, Entra ID, Azure, Teams, and Windows server/client environments. Strong understanding of enterprise-scale security and compliance frameworks. Experience overseeing hybrid cloud and on-prem infrastructure, virtualised environments, and complex networks. Exceptional stakeholder management skills, with the ability to communicate complex technical topics clearly. Leadership experience in managing and developing high-performing technical teams. This is a high-profile role with significant impact on the Trust s future IT landscape. You ll be shaping the architecture and leading delivery for a migration that will improve operational efficiency, enhance collaboration, and unlock long-term value for thousands of staff and students. Apply now to speak with VIQU IT in confidence. Or reach out to Aaron Chiverton via the VIQU IT website or at (url removed) Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment
Job Title: Senior Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £50,000 DOE About the Role / Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled / experienced Senior Support Engineer to join their dynamic team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As one of the senior members of the support team you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear path to progression, with future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office 365 support and administration Managing SharePoint permissions Azure Active Directory Windows Server administration Exposure to Mac environments Networking (LAN / WAN) Desirable (Not Essential) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What's in it for You? Progression into a Lead / Ops Manager role Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive team culture Click 'apply now' or get in touch with Joe Bigsby on (0) or Nigel Frank International is the global leader in Microsoft Recruitment. We are trusted by Microsoft Partners and End Users across the UK and Europe to deliver top-tier Modern Workplace professionals. Visit for more opportunities.
08/09/2025
Full time
Job Title: Senior Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £50,000 DOE About the Role / Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled / experienced Senior Support Engineer to join their dynamic team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As one of the senior members of the support team you'll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You'll also play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear path to progression, with future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office 365 support and administration Managing SharePoint permissions Azure Active Directory Windows Server administration Exposure to Mac environments Networking (LAN / WAN) Desirable (Not Essential) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What's in it for You? Progression into a Lead / Ops Manager role Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive team culture Click 'apply now' or get in touch with Joe Bigsby on (0) or Nigel Frank International is the global leader in Microsoft Recruitment. We are trusted by Microsoft Partners and End Users across the UK and Europe to deliver top-tier Modern Workplace professionals. Visit for more opportunities.
IT Audit Manager - M365 Specialism Location: London/Hybrid Contract Duration: Until January 31, 2026 initally Daily Rate: from 550 (via Umbrella Company) Working Pattern: Monday to Friday, 9am to 5pm, with occasional out-of-hours requirements Are you ready to step into a pivotal role within one of the largest financial institutions headquartered in Japan? Our client is seeking an enthusiastic and detail-oriented IT Audit Manager with a specialism in M365 to join their dynamic team. This is an incredible opportunity to contribute to the assurance of IT control environments across EMEA business entities! Why Join Us? Impactful Work: Deliver independent assurance over IT controls, ensuring compliance and effectiveness within a high-stakes environment. Diverse Responsibilities: Manage a range of audits, from IT infrastructure to applications, while overseeing teams of talented auditors. Collaborative Culture: Work closely with senior management and stakeholders, providing valuable insights and recommendations. Key Responsibilities: As the IT Audit Manager, you will: Lead the timely delivery of internal audit assignments, ensuring comprehensive testing of internal controls. Prepare planning materials that address key risks, providing assurance to the Board and stakeholders. Oversee audit work performed by team members, offering guidance and expertise where needed. Communicate audit findings and recommendations clearly to management, fostering trust and collaboration. Prepare final reports that highlight both strengths and areas for improvement within the internal control environment. What You Bring: To thrive in this role, you should possess: Technical Expertise: In-depth knowledge of M365, third-party management, and the internal control environment. Financial Services Insight: Operational knowledge that enables you to identify control weaknesses and recommend best practises. Attention to Detail: A keen eye for factual accuracy and a deep understanding of risk interpretation. Strong Communication Skills: The ability to articulate complex issues clearly to senior management, both verbally and in writing. Professional Qualifications: A degree and certifications such as CISA or CISSP, alongside robust technology skills and understanding of applications controls. Who We Are: Our client is committed to promoting diversity and equal opportunity in the workplace, valuing differences that drive innovation and effectiveness. They engage with employers to create inclusive pathways for diverse talent, making their organisation a great place to work. How to Apply: If you're ready to make a difference in the financial services industry and meet the qualifications outlined above, we want to hear from you! Please submit your CV, showcasing your relevant experience and qualifications. Note: If you do not hear from us within 48 hours, your application has not been successful this time. However, we may retain your details for future opportunities. Join us in shaping the future of IT auditing in the financial sector! Apply now and be part of an exciting journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
08/09/2025
Contractor
IT Audit Manager - M365 Specialism Location: London/Hybrid Contract Duration: Until January 31, 2026 initally Daily Rate: from 550 (via Umbrella Company) Working Pattern: Monday to Friday, 9am to 5pm, with occasional out-of-hours requirements Are you ready to step into a pivotal role within one of the largest financial institutions headquartered in Japan? Our client is seeking an enthusiastic and detail-oriented IT Audit Manager with a specialism in M365 to join their dynamic team. This is an incredible opportunity to contribute to the assurance of IT control environments across EMEA business entities! Why Join Us? Impactful Work: Deliver independent assurance over IT controls, ensuring compliance and effectiveness within a high-stakes environment. Diverse Responsibilities: Manage a range of audits, from IT infrastructure to applications, while overseeing teams of talented auditors. Collaborative Culture: Work closely with senior management and stakeholders, providing valuable insights and recommendations. Key Responsibilities: As the IT Audit Manager, you will: Lead the timely delivery of internal audit assignments, ensuring comprehensive testing of internal controls. Prepare planning materials that address key risks, providing assurance to the Board and stakeholders. Oversee audit work performed by team members, offering guidance and expertise where needed. Communicate audit findings and recommendations clearly to management, fostering trust and collaboration. Prepare final reports that highlight both strengths and areas for improvement within the internal control environment. What You Bring: To thrive in this role, you should possess: Technical Expertise: In-depth knowledge of M365, third-party management, and the internal control environment. Financial Services Insight: Operational knowledge that enables you to identify control weaknesses and recommend best practises. Attention to Detail: A keen eye for factual accuracy and a deep understanding of risk interpretation. Strong Communication Skills: The ability to articulate complex issues clearly to senior management, both verbally and in writing. Professional Qualifications: A degree and certifications such as CISA or CISSP, alongside robust technology skills and understanding of applications controls. Who We Are: Our client is committed to promoting diversity and equal opportunity in the workplace, valuing differences that drive innovation and effectiveness. They engage with employers to create inclusive pathways for diverse talent, making their organisation a great place to work. How to Apply: If you're ready to make a difference in the financial services industry and meet the qualifications outlined above, we want to hear from you! Please submit your CV, showcasing your relevant experience and qualifications. Note: If you do not hear from us within 48 hours, your application has not been successful this time. However, we may retain your details for future opportunities. Join us in shaping the future of IT auditing in the financial sector! Apply now and be part of an exciting journey! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft 365 Copilot and Copilot Studio. This is a high-impact role where you'll work directly with clients, influence strategy, and showcase the latest AI capabilities - all within a flexible, remote-first working environment. You'll be at the forefront of AI innovation, guiding clients through the adoption and rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft 365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with Azure services and cloud ecosystems Excellent communication and presentation skills A passion for mentoring and developing engineering talent Experience with distributed systems and incident response Benefits: Flexible remote working Competitive salary 25 days holiday Private health insurance (after 1 year) Enhanced parental leave And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
08/09/2025
Full time
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft 365 Copilot and Copilot Studio. This is a high-impact role where you'll work directly with clients, influence strategy, and showcase the latest AI capabilities - all within a flexible, remote-first working environment. You'll be at the forefront of AI innovation, guiding clients through the adoption and rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft 365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with Azure services and cloud ecosystems Excellent communication and presentation skills A passion for mentoring and developing engineering talent Experience with distributed systems and incident response Benefits: Flexible remote working Competitive salary 25 days holiday Private health insurance (after 1 year) Enhanced parental leave And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Nigel Wright Group
Newcastle Upon Tyne, Tyne And Wear
The Opportunity 12 month Fixed Term Contract A leading and well established organisation are looking for an IT Operations Engineer for a 12 month Fixed Term Contract initially to work on projects. You will be providing 3rd line support.Location: Newcastle City Centre - 3-4 days per week Salary: up to £40,000 + benefits Start date: ASAP The Role Providing 3rd line support to support key operations across the organisation Undertake routine IT operational tasks Support IT project activities and provide technical capability to deliver key projects such as IT enablement of mergers and acquisitions Key Responsibilities Good networking knowledge (LAN/WAN) and troubleshooting skills Provision of quality 2.5 and 3rd line and escalated BAU support for Windows Servers both physical and virtual Support and administration of Windows Servers and the VMware vSphere infrastructure Provide technical project skills and own IT projects for the enablement of new business units Support of Data Centre services 3rd line support incident and problem management Assist with 3rd line support and config of Office 365 3rd line support of Azure Cloud technologies and services. Experience required: Networking Troubleshooting skills Windows server and VMware skills Strong knowledge of M365 O365 administration Worked in an ITIL environment Azure O365 Fundamentals
08/09/2025
Full time
The Opportunity 12 month Fixed Term Contract A leading and well established organisation are looking for an IT Operations Engineer for a 12 month Fixed Term Contract initially to work on projects. You will be providing 3rd line support.Location: Newcastle City Centre - 3-4 days per week Salary: up to £40,000 + benefits Start date: ASAP The Role Providing 3rd line support to support key operations across the organisation Undertake routine IT operational tasks Support IT project activities and provide technical capability to deliver key projects such as IT enablement of mergers and acquisitions Key Responsibilities Good networking knowledge (LAN/WAN) and troubleshooting skills Provision of quality 2.5 and 3rd line and escalated BAU support for Windows Servers both physical and virtual Support and administration of Windows Servers and the VMware vSphere infrastructure Provide technical project skills and own IT projects for the enablement of new business units Support of Data Centre services 3rd line support incident and problem management Assist with 3rd line support and config of Office 365 3rd line support of Azure Cloud technologies and services. Experience required: Networking Troubleshooting skills Windows server and VMware skills Strong knowledge of M365 O365 administration Worked in an ITIL environment Azure O365 Fundamentals
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
08/09/2025
Full time
Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits About the Role An established international law firm with a history spanning over two centuries is seeking a talented Desktop Support Analyst to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector. This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery. Key Responsibilities Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems Deliver user training on standard desktop applications Assist with system administration, including printers, servers, switches, and cabling infrastructure Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN) Contribute to project work, maintenance schedules, and business continuity processes Skills & Experience Required Proven experience in 1st and 2nd line IT support within a professional services or corporate environment Strong knowledge of Microsoft Office/M365 and other core desktop applications Familiarity with document management systems (iManage preferred) Experience with AV conferencing tools (Zoom, Webex, Teams) Basic network and server administration skills (switches, cabling, firmware updates) Excellent problem-solving skills and ability to act as an escalation point for complex issues Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders Highly organised, proactive, and detail-oriented What's on Offer Competitive salary of £50,000-£70,000 (depending on experience) Annual bonus and generous benefits package (including paid on-call/overtime) Hybrid working - 1 day per week from home Opportunity to work on varied technical projects in a prestigious international law firm Collaborative team culture and supportive leadership Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
The Infrastructure Operations Manager will oversee and maintain the technology infrastructure to ensure optimal performance and reliability. This role in the healthcare industry focuses on delivering efficient operations and managing technical teams effectively. Client Details The organisation is a respected entity within the healthcare industry, known for its commitment to innovation and excellence. A 5,000 user base business, they place a strong emphasis on leveraging cutting-edge technology to support their services. Description Manage the daily operations of the technology infrastructure, ensuring high availability and performance. Oversee the implementation, maintenance, and upgrades of infrastructure systems and solutions. Collaborate with other departments to align technology strategies with organisational goals. Ensure compliance with relevant regulations and industry standards within the healthcare sector. Lead and develop a team of technical professionals to achieve operational excellence. Monitor system performance and address issues proactively to minimise downtime. Manage vendor relationships and contracts to ensure cost-effective solutions. Prepare and manage budgets related to infrastructure operations. Profile A successful Infrastructure Operations Manager should have: Strong experience in managing technology infrastructure in a professional setting. Strong understanding of network, cloud, security and core infrastructure (e.g. Cisco, Meraki, Azure, M365, Windows, Hyper-V, Veeam) Proven ability to lead and develop technical teams effectively. Knowledge of compliance requirements and standards within the healthcare industry. Excellent problem-solving skills and a proactive approach to system management. Experience in vendor management and budget preparation. A relevant qualification in technology or a related field. Job Offer A competitive salary up to 70,000 per annum. HQ in Bristol and must be willing to commute when required Hybrid role with up to 5 office visits per month. Comprehensive benefits package, including healthcare and pension schemes. Opportunities to work with advanced technology in the healthcare industry. A permanent role with a medium-sized organisation committed to growth and innovation. Supportive and collaborative company culture. This is an exciting opportunity for an experienced Infrastructure Operations Manager to make a significant impact. If this role aligns with your career goals, we encourage you to apply today!
08/09/2025
Full time
The Infrastructure Operations Manager will oversee and maintain the technology infrastructure to ensure optimal performance and reliability. This role in the healthcare industry focuses on delivering efficient operations and managing technical teams effectively. Client Details The organisation is a respected entity within the healthcare industry, known for its commitment to innovation and excellence. A 5,000 user base business, they place a strong emphasis on leveraging cutting-edge technology to support their services. Description Manage the daily operations of the technology infrastructure, ensuring high availability and performance. Oversee the implementation, maintenance, and upgrades of infrastructure systems and solutions. Collaborate with other departments to align technology strategies with organisational goals. Ensure compliance with relevant regulations and industry standards within the healthcare sector. Lead and develop a team of technical professionals to achieve operational excellence. Monitor system performance and address issues proactively to minimise downtime. Manage vendor relationships and contracts to ensure cost-effective solutions. Prepare and manage budgets related to infrastructure operations. Profile A successful Infrastructure Operations Manager should have: Strong experience in managing technology infrastructure in a professional setting. Strong understanding of network, cloud, security and core infrastructure (e.g. Cisco, Meraki, Azure, M365, Windows, Hyper-V, Veeam) Proven ability to lead and develop technical teams effectively. Knowledge of compliance requirements and standards within the healthcare industry. Excellent problem-solving skills and a proactive approach to system management. Experience in vendor management and budget preparation. A relevant qualification in technology or a related field. Job Offer A competitive salary up to 70,000 per annum. HQ in Bristol and must be willing to commute when required Hybrid role with up to 5 office visits per month. Comprehensive benefits package, including healthcare and pension schemes. Opportunities to work with advanced technology in the healthcare industry. A permanent role with a medium-sized organisation committed to growth and innovation. Supportive and collaborative company culture. This is an exciting opportunity for an experienced Infrastructure Operations Manager to make a significant impact. If this role aligns with your career goals, we encourage you to apply today!
About the role: This role will serve as a crucial in person support team member, demanding technical expertise, a customer-focused mindset, and the ability to handle escalated desktop-related issues efficiently. Provide first and second-line technical support for end-user computing devices, including desktops, laptops, smartphones, and tablets & the corresponding operating systems. Remotely and in person. Incident Management: • Log, track, and manage support incidents through to resolution. • Ensure timely communication with end-users regarding the status of their reported issues Software Support: • Assist in the installation, configuration, and troubleshooting of software applications • Provide guidance to end-users on software-related queries. Collaboration: • Work closely with other IT teams, EUC Support Lead, and vendors to address complex technical issues. • Contribute insights and suggestions for improving EUC services. EUC Infrastructure Management: • Assist in maintaining and optimising end-user computing infrastructure • Contribute to the implementation of EUC projects and initiatives. Desktop Support: • Provide support for desktop-related issues, ensuring timely and effective resolution to underlying issues to a service or item. • Serve as an escalation point for complex issues from the EUC Team. Hardware and Software: • Support office infrastructure such as Audio Visual, Networking, WiFi and CCTV hardware when needed User Assistance: • Assist end-users with IT-related queries, offering clear and effective guidance. • Provide advanced training and documentation to users and EUC Engineers for optimal user self-service and enhanced support service. Diagnosis and Resolution: • Diagnose and resolve escalated hardware and software issues using systematic diagnostic mindset. • Collaborate with the Desktop Support Lead for efficient resolution of issues requiring infrastructure attention. Collaboration and Escalation: • Collaborate with the EUC Team and other IT teams to ensure seamless IT operations. • Escalate complex and work with SMEs to resolve challenging issues and if necessary 3d party external partners to resolve complex problems Asset Management: • Manage and maintain an accurate inventory of all desktop-related assets • Ensure accurate tracking and recording of hardware and software changes, upgrades, and installations. Remote Support: • Provide advanced remote assistance to users through the provided support channels • Use remote access tools for troubleshooting and problem resolution Knowledge, skills, and experience desired for the role: • Minimum of 3 years experience in desktop support or relevant IT role • Experience as desktop support engineer or similar • Advanced O365 Admin/AzureAD knowledge • Knowledge and experience using intune MDM • Experience in user support or related roles • Experience of supporting O365 Apps such as Word, Excel, Teams • Knowledge of M365 & O365 suite Administration • Proficiency in troubleshooting hardware and software issues • Excellent communication and interpersonal skills • Ability to adapt to new technologies and learn quickly • Customer-focused with a strong commitment to providing quality support • Excellent problem-solving mindset
08/09/2025
Full time
About the role: This role will serve as a crucial in person support team member, demanding technical expertise, a customer-focused mindset, and the ability to handle escalated desktop-related issues efficiently. Provide first and second-line technical support for end-user computing devices, including desktops, laptops, smartphones, and tablets & the corresponding operating systems. Remotely and in person. Incident Management: • Log, track, and manage support incidents through to resolution. • Ensure timely communication with end-users regarding the status of their reported issues Software Support: • Assist in the installation, configuration, and troubleshooting of software applications • Provide guidance to end-users on software-related queries. Collaboration: • Work closely with other IT teams, EUC Support Lead, and vendors to address complex technical issues. • Contribute insights and suggestions for improving EUC services. EUC Infrastructure Management: • Assist in maintaining and optimising end-user computing infrastructure • Contribute to the implementation of EUC projects and initiatives. Desktop Support: • Provide support for desktop-related issues, ensuring timely and effective resolution to underlying issues to a service or item. • Serve as an escalation point for complex issues from the EUC Team. Hardware and Software: • Support office infrastructure such as Audio Visual, Networking, WiFi and CCTV hardware when needed User Assistance: • Assist end-users with IT-related queries, offering clear and effective guidance. • Provide advanced training and documentation to users and EUC Engineers for optimal user self-service and enhanced support service. Diagnosis and Resolution: • Diagnose and resolve escalated hardware and software issues using systematic diagnostic mindset. • Collaborate with the Desktop Support Lead for efficient resolution of issues requiring infrastructure attention. Collaboration and Escalation: • Collaborate with the EUC Team and other IT teams to ensure seamless IT operations. • Escalate complex and work with SMEs to resolve challenging issues and if necessary 3d party external partners to resolve complex problems Asset Management: • Manage and maintain an accurate inventory of all desktop-related assets • Ensure accurate tracking and recording of hardware and software changes, upgrades, and installations. Remote Support: • Provide advanced remote assistance to users through the provided support channels • Use remote access tools for troubleshooting and problem resolution Knowledge, skills, and experience desired for the role: • Minimum of 3 years experience in desktop support or relevant IT role • Experience as desktop support engineer or similar • Advanced O365 Admin/AzureAD knowledge • Knowledge and experience using intune MDM • Experience in user support or related roles • Experience of supporting O365 Apps such as Word, Excel, Teams • Knowledge of M365 & O365 suite Administration • Proficiency in troubleshooting hardware and software issues • Excellent communication and interpersonal skills • Ability to adapt to new technologies and learn quickly • Customer-focused with a strong commitment to providing quality support • Excellent problem-solving mindset
About the role: This role will serve as a crucial in person support team member, demanding technical expertise, a customer-focused mindset, and the ability to handle escalated desktop-related issues efficiently. Provide first and second-line technical support for end-user computing devices, including desktops, laptops, smartphones, and tablets & the corresponding operating systems. Remotely and in person. Incident Management: • Log, track, and manage support incidents through to resolution. • Ensure timely communication with end-users regarding the status of their reported issues Software Support: • Assist in the installation, configuration, and troubleshooting of software applications • Provide guidance to end-users on software-related queries. Collaboration: • Work closely with other IT teams, EUC Support Lead, and vendors to address complex technical issues. • Contribute insights and suggestions for improving EUC services. EUC Infrastructure Management: • Assist in maintaining and optimising end-user computing infrastructure • Contribute to the implementation of EUC projects and initiatives. Desktop Support: • Provide support for desktop-related issues, ensuring timely and effective resolution to underlying issues to a service or item. • Serve as an escalation point for complex issues from the EUC Team. Hardware and Software: • Support office infrastructure such as Audio Visual, Networking, WiFi and CCTV hardware when needed User Assistance: • Assist end-users with IT-related queries, offering clear and effective guidance. • Provide advanced training and documentation to users and EUC Engineers for optimal user self-service and enhanced support service. Diagnosis and Resolution: • Diagnose and resolve escalated hardware and software issues using systematic diagnostic mindset. • Collaborate with the Desktop Support Lead for efficient resolution of issues requiring infrastructure attention. Collaboration and Escalation: • Collaborate with the EUC Team and other IT teams to ensure seamless IT operations. • Escalate complex and work with SMEs to resolve challenging issues and if necessary 3d party external partners to resolve complex problems Asset Management: • Manage and maintain an accurate inventory of all desktop-related assets • Ensure accurate tracking and recording of hardware and software changes, upgrades, and installations. Remote Support: • Provide advanced remote assistance to users through the provided support channels • Use remote access tools for troubleshooting and problem resolution Knowledge, skills, and experience desired for the role: • Minimum of 3 years experience in desktop support or relevant IT role • Experience as desktop support engineer or similar • Advanced O365 Admin/AzureAD knowledge • Knowledge and experience using intune MDM • Experience in user support or related roles • Experience of supporting O365 Apps such as Word, Excel, Teams • Knowledge of M365 & O365 suite Administration • Proficiency in troubleshooting hardware and software issues • Excellent communication and interpersonal skills • Ability to adapt to new technologies and learn quickly • Customer-focused with a strong commitment to providing quality support • Excellent problem-solving mindset
08/09/2025
Full time
About the role: This role will serve as a crucial in person support team member, demanding technical expertise, a customer-focused mindset, and the ability to handle escalated desktop-related issues efficiently. Provide first and second-line technical support for end-user computing devices, including desktops, laptops, smartphones, and tablets & the corresponding operating systems. Remotely and in person. Incident Management: • Log, track, and manage support incidents through to resolution. • Ensure timely communication with end-users regarding the status of their reported issues Software Support: • Assist in the installation, configuration, and troubleshooting of software applications • Provide guidance to end-users on software-related queries. Collaboration: • Work closely with other IT teams, EUC Support Lead, and vendors to address complex technical issues. • Contribute insights and suggestions for improving EUC services. EUC Infrastructure Management: • Assist in maintaining and optimising end-user computing infrastructure • Contribute to the implementation of EUC projects and initiatives. Desktop Support: • Provide support for desktop-related issues, ensuring timely and effective resolution to underlying issues to a service or item. • Serve as an escalation point for complex issues from the EUC Team. Hardware and Software: • Support office infrastructure such as Audio Visual, Networking, WiFi and CCTV hardware when needed User Assistance: • Assist end-users with IT-related queries, offering clear and effective guidance. • Provide advanced training and documentation to users and EUC Engineers for optimal user self-service and enhanced support service. Diagnosis and Resolution: • Diagnose and resolve escalated hardware and software issues using systematic diagnostic mindset. • Collaborate with the Desktop Support Lead for efficient resolution of issues requiring infrastructure attention. Collaboration and Escalation: • Collaborate with the EUC Team and other IT teams to ensure seamless IT operations. • Escalate complex and work with SMEs to resolve challenging issues and if necessary 3d party external partners to resolve complex problems Asset Management: • Manage and maintain an accurate inventory of all desktop-related assets • Ensure accurate tracking and recording of hardware and software changes, upgrades, and installations. Remote Support: • Provide advanced remote assistance to users through the provided support channels • Use remote access tools for troubleshooting and problem resolution Knowledge, skills, and experience desired for the role: • Minimum of 3 years experience in desktop support or relevant IT role • Experience as desktop support engineer or similar • Advanced O365 Admin/AzureAD knowledge • Knowledge and experience using intune MDM • Experience in user support or related roles • Experience of supporting O365 Apps such as Word, Excel, Teams • Knowledge of M365 & O365 suite Administration • Proficiency in troubleshooting hardware and software issues • Excellent communication and interpersonal skills • Ability to adapt to new technologies and learn quickly • Customer-focused with a strong commitment to providing quality support • Excellent problem-solving mindset
Role: Cloud Security & Solutions Architect Department: Infrastructure & Operations Grade: 7 (£39,975 - £47,416) plus 15% Market Supplement Responsible to: Microsoft Technical Services Manager Campus: Any (Belfast, Coleraine, Derry Londonderry) (Hybrid) (Permanent / Full Time) - ABOUT US - We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. - THE ROLE - The role holder will specialise in Azure, leading in architecting, implementing, and optimising cloud solutions to ensure the design of scalable and resilient architectures. The primary remit of the role extends to supporting and maintaining the University s Cloud-Based Microsoft Enterprise configurations incorporating the M365 ecosystem, Entra ID, Azure Cloud Services and the Microsoft Security stack including Defender for Cloud, Defender for Office, Defender for Identity and Defender for Cloud Apps. Exciting Opportunity and Competitive Compensation with a 15% Market Supplement! We're offering a 15% Market Supplement for this role, reflecting our commitment to attract top talent in the industry. This additional compensation ensures that your expertise and contributions are recognised and rewarded in line with current market standards. This is a fantastic opportunity to join a multi-campus University working across multi-disciplinary teams within both our Infrastructure and security portfolios and beyond. You will have the opportunity to contribute to and lead on solution design and implementation, complex problem resolution and ongoing service enhancement in relation to the entire Azure & M365 technology stack. You will collaborate closely with other key stakeholders within the Digital Services Directorate and beyond to explore, design, and deliver solutions, thereby significantly contributing to the University s growth in the Azure ecosystem through architecting, implementing, and optimising cloud solutions. Join us and benefit from a role that not only challenges you but also compensates you competitively. If you would like to have an informal discussion regarding this role, please contact Darragh McCrickard, Microsoft Technical Services Manager via email. - ABOUT YOU - - Degree or postgraduate qualification in an Information Technology or Computer Science related discipline or can demonstrate an appropriate level and range of professional experience. - Experience in designing and implementing Azure cloud solutions from design through to production. - Experience of deploying, managing and supporting any two of the following technologies in a large organisation: Azure IaaS, PaaS and SaaS, Entra ID, Infrastructure as Code (IaC) tools such as Terraform and ARM, Microsoft Defender Suite including Defender for Cloud, Defender for Office, Defender for Identity and Defender for Cloud Apps, Containerisation technologies including Azure Kubernetes, or Secure logging of Azure and Microsoft Events such as Log Analytics. - Experience and proficiency in scripting languages such as PowerShell or Python. Please find our employee benefits on our website. Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing Gender equality in higher education. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working. The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.
08/09/2025
Full time
Role: Cloud Security & Solutions Architect Department: Infrastructure & Operations Grade: 7 (£39,975 - £47,416) plus 15% Market Supplement Responsible to: Microsoft Technical Services Manager Campus: Any (Belfast, Coleraine, Derry Londonderry) (Hybrid) (Permanent / Full Time) - ABOUT US - We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. - THE ROLE - The role holder will specialise in Azure, leading in architecting, implementing, and optimising cloud solutions to ensure the design of scalable and resilient architectures. The primary remit of the role extends to supporting and maintaining the University s Cloud-Based Microsoft Enterprise configurations incorporating the M365 ecosystem, Entra ID, Azure Cloud Services and the Microsoft Security stack including Defender for Cloud, Defender for Office, Defender for Identity and Defender for Cloud Apps. Exciting Opportunity and Competitive Compensation with a 15% Market Supplement! We're offering a 15% Market Supplement for this role, reflecting our commitment to attract top talent in the industry. This additional compensation ensures that your expertise and contributions are recognised and rewarded in line with current market standards. This is a fantastic opportunity to join a multi-campus University working across multi-disciplinary teams within both our Infrastructure and security portfolios and beyond. You will have the opportunity to contribute to and lead on solution design and implementation, complex problem resolution and ongoing service enhancement in relation to the entire Azure & M365 technology stack. You will collaborate closely with other key stakeholders within the Digital Services Directorate and beyond to explore, design, and deliver solutions, thereby significantly contributing to the University s growth in the Azure ecosystem through architecting, implementing, and optimising cloud solutions. Join us and benefit from a role that not only challenges you but also compensates you competitively. If you would like to have an informal discussion regarding this role, please contact Darragh McCrickard, Microsoft Technical Services Manager via email. - ABOUT YOU - - Degree or postgraduate qualification in an Information Technology or Computer Science related discipline or can demonstrate an appropriate level and range of professional experience. - Experience in designing and implementing Azure cloud solutions from design through to production. - Experience of deploying, managing and supporting any two of the following technologies in a large organisation: Azure IaaS, PaaS and SaaS, Entra ID, Infrastructure as Code (IaC) tools such as Terraform and ARM, Microsoft Defender Suite including Defender for Cloud, Defender for Office, Defender for Identity and Defender for Cloud Apps, Containerisation technologies including Azure Kubernetes, or Secure logging of Azure and Microsoft Events such as Log Analytics. - Experience and proficiency in scripting languages such as PowerShell or Python. Please find our employee benefits on our website. Ulster University holds a Silver Athena SWAN award in recognition of our commitment to advancing Gender equality in higher education. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working. The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft 365 Copilot and Copilot Studio. This is a high-impact role where you'll work directly with clients, influence strategy, and showcase the latest AI capabilities - all within a flexible, remote-first working environment. You'll be at the forefront of AI innovation, guiding clients through the adoption and rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft 365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with Azure services and cloud ecosystems Excellent communication and presentation skills A passion for mentoring and developing engineering talent Experience with distributed systems and incident response Benefits: Flexible remote working Competitive salary 25 days holiday Private health insurance (after 1 year) Enhanced parental leave And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
08/09/2025
Full time
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft 365 Copilot and Copilot Studio. This is a high-impact role where you'll work directly with clients, influence strategy, and showcase the latest AI capabilities - all within a flexible, remote-first working environment. You'll be at the forefront of AI innovation, guiding clients through the adoption and rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft 365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with Azure services and cloud ecosystems Excellent communication and presentation skills A passion for mentoring and developing engineering talent Experience with distributed systems and incident response Benefits: Flexible remote working Competitive salary 25 days holiday Private health insurance (after 1 year) Enhanced parental leave And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft 365 Copilot and Copilot Studio. This is a high-impact role where you'll work directly with clients, influence strategy, and showcase the latest AI capabilities - all within a flexible, remote-first working environment. You'll be at the forefront of AI innovation, guiding clients through the adoption and rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft 365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with Azure services and cloud ecosystems Excellent communication and presentation skills A passion for mentoring and developing engineering talent Experience with distributed systems and incident response Benefits: Flexible remote working Competitive salary 25 days holiday Private health insurance (after 1 year) Enhanced parental leave And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
08/09/2025
Full time
Senior Technical Consultant - Copilot (AI Practice) - Remote-first (UK-based) Are you a seasoned technical consultant with a passion for AI and Microsoft technologies? We're working with a leading cloud consultancy that's seeking a Senior Technical Consultant - Copilot to help shape and deliver cutting-edge AI solutions using Microsoft 365 Copilot and Copilot Studio. This is a high-impact role where you'll work directly with clients, influence strategy, and showcase the latest AI capabilities - all within a flexible, remote-first working environment. You'll be at the forefront of AI innovation, guiding clients through the adoption and rollout of Copilot technologies. You'll also contribute to internal strategy and help shape how AI is presented and delivered across the business. Responsibilities: Leading client engagements focused on M365 Copilot and Copilot Studio Designing and deploying AI solutions tailored to business needs Collaborating on AI strategy with senior leadership Scoping and creating proposals for client projects Conducting user and data analysis to identify high-value use cases Creating demos and internal showcases of Copilot capabilities Providing mentorship and technical leadership to junior consultants Supporting Microsoft partnership activities and training sessions Requirements: Proven experience with Microsoft 365 Copilot, Copilot Studio, and related technologies Strong understanding of AI concepts including LLMs, RAG, and prompt engineering Familiarity with Azure services and cloud ecosystems Excellent communication and presentation skills A passion for mentoring and developing engineering talent Experience with distributed systems and incident response Benefits: Flexible remote working Competitive salary 25 days holiday Private health insurance (after 1 year) Enhanced parental leave And more Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Contact me: (url removed)
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